Contents
- 1. user manual
- 2. user manual rev
- 3. modular manual
user manual rev
Product Safety Guide
RJ-4030
RJ-4040
Be sure to read this document before using the printer.
We recommend that you keep this document nearby for future reference.
US ENG
1
English
Introduction
Thank you for purchasing the RJ-4030/RJ-4040 (hereafter referred to as “the printer”).
The documentation included with the printer, including the Product Safety Guide (this document),
the Quick Reference Guide (printed), and the User’s Guide (which can be found on the setup
CD-ROM) contains operating precautions and instructions. The Software User’s Guide, which can
also be found on the setup CD-ROM, contains operating instructions for the P-touch Editor
software. Before using the printer, be sure to read these documents for information about safety
and proper operation.
The latest version of your printer’s documentation is available from the Brother Solutions Center
at http://solutions.brother.com/.
For information about using the printer on a network (RJ-4040 only), see the Network User’s
Guide, which can be found on the setup CD-ROM.
Save all documentation for later reference.
Important Notice
The contents of this document are subject to change without notice.
The contents of this document may not be duplicated or reproduced, partially or in full, without
permission.
We assume no responsibility for damages arising from earthquakes, fire, other disasters,
actions of third parties, the user’s intentional or negligent operation, misuse or operation under
other special conditions.
We assume no responsibility for damage (such as losses, loss of business profits, lost profits,
business disruptions or a lost means of communication) that may result from the use or inability
to use the printer.
If the printer should be defective due to faulty manufacturing, we shall replace or repair it during
the warranty period.
We assume no responsibility for damages that may result from incorrect operation of the
printer by connecting incompatible equipment or using incompatible software.
2
To use the machine safely
If the printer malfunctions, immediately stop using it, and then contact the sales representative
where the printer was purchased.
Symbols used in this document
The following symbols are used throughout this document.
DANGER
Indicates an imminently hazardous situation which, if the product is handled
without following the warnings and instructions, will result in death or serious
injuries.
WARNING
Indicates a potentially hazardous situation which, if the product is handled
without following the warnings and instructions, could result in death or serious
injuries.
CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT Indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
Indicates risk of fire under certain circumstances
Indicates risk of electric shock under certain circumstances
Indicates risk of burns under certain circumstances
Indicates an action that must not be performed
Indicates risk of combustion if fire is nearby
Indicates risk of injury if the indicated part of the printer is touched
Indicates risk of injury, such as electric shock, if the indicated part of the printer is disassembled
Indicates risk of electric shock if the operation is performed with wet hands
Indicates risk of electric shock if the printer is exposed to water
Indicates an action that must be performed
Indicates that the AC power cord must be disconnected from the electrical outlet
3
English
Important safety instructions
DANGER
Rechargeable Li-ion Battery
Carefully observe the following precautions for the optional rechargeable Li-ion battery (hereafter
referred to as “rechargeable battery”), otherwise heat or cracks may be produced, or leaking,
electrical short, explosion, smoke, fire, electric shock, or damage may result.
To charge the rechargeable battery, insert the rechargeable battery into the printer, and then
use the AC adapter or Car adapter designed specifically for this printer.
Do not disassemble, modify, or attempt to repair the rechargeable battery.
Do not allow wires or other metal objects to come into contact with the terminals of the
rechargeable battery. Do not carry or store the rechargeable battery with metal objects such as
necklaces or hairpins. This could cause an electrical short, and could cause metal objects such
as wires, necklaces, or hairpins to overheat.
Do not dispose of the rechargeable battery in fire or intentionally overheat. This could cause the
internal insulation to melt, gas to be emitted, or safety mechanisms to fail. Additionally, the
electrolyte could catch fire.
Do not use or leave the rechargeable battery near fire, heaters, or other high temperature
(above 80C/176F) locations.
Do not allow the rechargeable battery to come into contact with or to be immersed in water,
including salt water. Do not use in corrosive environments, such as areas where salty air, salt
water, acids, alkalis, corrosive gases, chemicals, or any corrosive liquid are present.
Do not charge the rechargeable battery near a fire or in direct sunlight. This could cause the
protection circuitry which is designed to prevent danger due to high heat to activate, causing
either charging to stop, charging to occur under excessive current/voltage due to failure of the
protection circuitry, or abnormal chemical reaction within the rechargeable battery.
When charging the rechargeable battery, use only a battery charger designed specifically for the
rechargeable battery.
Do not puncture the rechargeable battery with any object, or apply force to the rechargeable
battery such as by stepping or standing on it.
Do not subject the rechargeable battery to severe shocks or throw the rechargeable battery.
Damage to the rechargeable battery’s protection circuitry could cause the rechargeable battery
to be recharged at an abnormal current/voltage, or cause an abnormal chemical reaction within
the rechargeable battery.
Do not use the rechargeable battery if it is damaged or leaking.
Do not directly solder any connections to the rechargeable battery. This could cause internal
insulation to melt, gas to be emitted, or safety mechanisms to fail.
Do not use the rechargeable battery with the polarity (+) (-) reversed. Check the orientation of
the rechargeable battery before inserting it, and do not try to force the rechargeable battery into
the printer. Charging the rechargeable battery with the polarity reversed could cause an
abnormal chemical reaction within the rechargeable battery or abnormal current flow during
discharge.
Do not directly connect the rechargeable battery to a household or vehicle cigarette lighter
socket.
Use the rechargeable battery only for its intended purpose.
The printer and rechargeable battery are designed to function exclusively with each other. Do
not insert a different rechargeable battery into the printer or insert the rechargeable battery into
a different printer, otherwise fire or damage may result.
4
Liquid (electrolyte) leaking from the printer or rechargeable battery may indicate that the
rechargeable battery is damaged. If the rechargeable battery leaks, unplug the AC adapter or
Car adapter and immediately discontinue use of the printer. A leaking rechargeable battery may
cause a fire.
Do not touch the electrolyte. If electrolyte gets in the eyes, do not rub the eyes. Immediately
rinse liberally with tap water or other clean water and seek the advice of a medical professional.
If left alone, the electrolyte could cause eye damage. If electrolyte contacts your skin or clothing,
immediately rinse them with water. Place the printer in a bag to isolate it.
Do not put the rechargeable battery, or a printer with the rechargeable battery installed, into a
microwave oven or a high pressure container.
If you are having difficulty inserting the rechargeable battery, do not attempt to force the
rechargeable battery into the printer.
Do not allow the rechargeable battery to remain discharged for a long period of time. The
rechargeable battery life could be shortened or the battery could short creating potential
dangers.
Do not incinerate the rechargeable battery or dispose of it with household waste.
If the printer can only be used for a short period of time, even though it is fully charged, the
rechargeable battery may have reached the end of its service life. Replace the rechargeable battery
with a new one.
When removing and replacing the rechargeable battery, cover the terminals of the old rechargeable
battery with tape to avoid shorting the battery.
WARNING
Printer
Do not use the printer where its use is prohibited, such as on an airplane. This could affect the
airplane’s equipment, resulting in an accident.
Do not use the printer in special environments, such as near medical equipment. Electromagnetic
waves may cause the medical equipment to malfunction.
Do not insert foreign objects into the printer or its connectors and ports, otherwise fire, electric
shock, or damage may result.
If foreign objects are dropped into the printer, immediately turn it off, disconnect the AC adapter or
Car adapter from the electrical outlet, and then contact Brother Customer Support at
1-800-255-0415. If you continue to operate the printer, fire, electric shock, or damage may result.
Do not operate, charge, or store the printer in the following locations, otherwise leaking, fire, electric
shock, or damage may result.
Near water, such as in a bathroom or near a water heater, or in an extremely humid location
In a location where it is exposed to rain or moisture
In an extremely dusty location
In an extremely hot location, such as near open flames, heaters, or in direct sunlight
In a closed car under a hot sun
In a location where condensation may form
DANGER
5
English
Do not try to disassemble or alter the printer, otherwise fire, electric shock, or damage may result.
For servicing, adjustments or repairs, contact the sales representative where the printer was
purchased. (The warranty does not cover repairs for damage resulting from disassembly or
alterations performed by the user.)
If the printer operates abnormally (for example, if it produces smoke, an unusual odor, or noise),
stop using it, otherwise fire, electric shock, or damage may result. Immediately turn off the printer,
disconnect the AC adapter or Car adapter from the electrical outlet, and then contact the sales
representative where the printer was purchased for repairs.
Do not charge the rechargeable battery with a printer, AC adapter, or Car adapter other than that
specified. Fire, electric shock, or damage may result.
If the printer is not fully charged after the specified amount of time has passed, stop charging it,
otherwise fire, electric shock, or damage may result.
Do not place the product near chemicals or in a place where chemical spillage could occur. In
particular organic solvents or liquids may cause the casing and/or cables to melt or dissolve, risking
fire or electric shock. They may also cause the product to malfunction or become discolored.
Do not use the printer near open flames. Fire, electric shock, or damage may result.
Do not spill liquids of any type on the printer.
Do not allow children to play with the plastic bag that contained the printer. Dispose of the bag or
keep it away from babies and children. There is a risk of suffocation.
Do not allow organic solvents, such as benzene, thinner, polish remover, or deodorizers, to come
into contact with the plastic cover. These may cause the plastic cover to warp or dissolve, resulting
in electric shock or fire.
Do not dispose of the printer with household waste. There is a risk of environmental damage,
explosion, and fire.
When shipping the printer, make sure to remove the rechargeable battery before packing. If the
printer is shipped with the rechargeable battery installed, there is a risk of fire, explosion, and
damage.
WARNING
6
Do not use combustible sprays when cleaning the printer, and do not use combustible sprays near
the printer. There is a risk of fire and electrical shock.
Examples of combustible sprays:
Dust removing cleaners
Pesticides
Disinfectants and deodorizers that contain alcohol
Organic solvents or liquids such as alcohol
Do not allow the charging contacts or the surrounding areas to become dirty or to come into contact
with foreign objects. There is a risk of burns and damage.
Do not touch any metal parts near the print head. The print head becomes very hot during use and
remains very hot immediately after use. Do not touch it directly with your hands.
AC adapter/Car adapter (Optional)
Only use the AC adapter or Car adapter designed specifically for this printer, otherwise fire, electric
shock, or damage may result. The AC adapter or Car adapter is designed specifically for use with
this printer. Do not use with any other product.
When connecting the AC adapter or Car adapter, always push the plug into the electric outlet as far
as it will go to ensure a solid connection, otherwise fire, electric shock, or damage may result.
Do not allow liquids or metal objects to come into contact with the power supply plug, AC adapter,
or Car adapter. There is a risk of fire, electric shock, and damage.
When using the AC adapter, do not plug the printer into an electrical outlet other than a household
outlet (AC100-240V 50/60Hz), otherwise fire, electric shock, or damage may result.
The Car adapter is designed to be used only with a DC 12 V electrical outlet. Do not use it with any
other type of electrical outlet.
Do not touch the AC adapter, Car adapter, or the power supply plug with wet hands, otherwise
electric shock may result.
Do not try to disassemble, alter, or repair the AC adapter or Car adapter, otherwise fire, electric
shock, or injury may result.
For servicing, adjustments or repairs, contact the sales representative where the printer was
purchased.
Do not spill water or drinks on the AC adapter or Car adapter. In addition, do not use the AC adapter
or Car adapter in a location where it may get wet, otherwise explosion or electric shock may result.
If the power supply plug becomes dirty (for example, if it becomes covered with dust) disconnect it
from the electrical outlet, and then wipe it with a dry cloth. If you continue to use a dirty power supply
plug, fire may result.
WARNING
7
English
When disconnecting the AC power cord or Car adapter from the electrical outlet, do not pull on the
cord. Hold the plug and pull it out of the electrical outlet.
Do not insert foreign objects into the terminals of the AC adapter or Car adapter, otherwise burns
or electric shock may result.
Use the AC adapter or Car adapter correctly and observe the following precautions, otherwise fire
or electric shock may result.
Do not damage the AC adapter or Car adapter.
Do not modify the AC adapter or Car adapter.
Do not twist the AC adapter or Car adapter.
Do not severely bend the AC adapter or Car adapter.
Do not pull on the AC adapter or Car adapter.
Do not place objects on the AC adapter or Car adapter.
Do not subject the AC adapter or Car adapter to heat.
Do not bind the AC adapter or Car adapter.
Do not allow the AC adapter or Car adapter to be pinched.
If the AC adapter or Car adapter is damaged, please contact the sales representative where the
printer was purchased.
Keep the AC adapter or Car adapter out of the reach of children, particularly infants, otherwise injury
may result.
Do not use the AC adapter or Car adapter near microwave ovens, otherwise damage to the AC
adapter, Car adapter, or printer may result.
Do not use the AC adapter or Car adapter near flames or heaters. If the covering of the AC adapter
or Car adapter cord melts, fire or electric shock may result.
Before performing maintenance on the printer, such as cleaning, disconnect the AC adapter or Car
adapter from the electrical outlet, otherwise electric shock may result.
Do not allow organic solvents, such as benzene, thinner, polish remover, or deodorizers, to come
into contact with the plastic cover. These may cause the plastic cover to warp or dissolve, resulting
in electric shock or fire.
If the printer will not be used for a long period of time, disconnect the AC adapter or Car adapter
from the printer and the electrical outlet for safety reasons.
Do not wind the AC adapter or Car adapter cable around the adapter or bend the cable, otherwise
the cable may be damaged.
WARNING
8
Do not overload electric outlets or plug multiple devices into the same electric outlet. There is a risk
of fire, electric shock, and damage.
Do not use damaged plugs or bent electric outlets. There is a risk of fire, electric shock, and
damage.
CAUTION
Printer
Keep out of the reach of children, particularly infants, otherwise injury may result.
Stop operating the printer if it leaks or becomes discolored, deformed, or otherwise defective.
Do not hold the printer by the RD Roll compartment cover. There is a risk of injury if the cover
detaches and the printer falls.
When connecting cables and accessories, make sure they’re connected correctly and in the correct
order. Only connect items that are designed specifically for this printer. There is a risk of fire or
injury. Refer to the instructions when connecting.
Do not directly touch the printer continuously for prolonged periods while the power is turned on.
Touching hot components directly for prolonged periods may cause low temperature burns.
Tear bar
Do not touch the tear bar directly, otherwise injury may result.
AC adapter/Car adapter (Optional)
Make sure that the AC adapter’s power cord or the Car adapter is accessible so that it can be
removed in an emergency. Do not place objects on or near the AC adapter’s power cord or the Car
adapter’s cord.
Belt clip
Make sure that the screw is tightened securely. There is a risk of injury if the screw is loose and the
printer falls.
Make sure that the belt clip is attached securely to the printer. There is a risk of injury if the belt clip
is not attached securely and the printer falls.
Make sure that the belt clip is attached securely to the wearer's belt. There is a risk of injury if the
belt clip is not attached securely and the printer falls.
RD Roll
Be careful not to drop the RD Roll.
The RD Roll uses thermal paper, therefore the color of the label and the printing may change or
fade if exposed to sunlight or heat. When using outdoors and when durability is important, we do
not recommend using the RD Roll.
Depending on the area, material, and environmental conditions, the label may unpeel or become
permanently affixed, and the color of the label may change or be transferred to other objects. Before
affixing the label, check the environmental conditions and the material. Test the label by affixing a
small piece of it to an inconspicuous area of the intended surface.
WARNING
9
English
IMPORTANT
Printer
Do not remove the labels affixed to the printer. These labels provide operational information and
indicate the printer's model number.
Do not push the power switch with an object that has a sharp point, such as a pen. This could damage
the switch or LED.
Do not transport the printer while cables are connected to the AC/DC connector, USB port, or serial
port. The connector and ports could be damaged.
Do not store the printer in an area exposed to high temperatures, high humidity, direct sunlight, or dust.
These could cause discoloration or malfunction.
CD-ROM
Do not scratch the CD-ROM, expose it to extremely high or low temperatures, place heavy objects on
top of it, or bend it.
General Precautions
Rechargeable battery
At the time of purchase, the rechargeable battery is slightly charged so that the operation of the printer
can be verified; however, the rechargeable battery should be fully charged with the AC adapter or Car
adapter before the printer is used.
If the printer will not be used for a long period of time, remove the rechargeable battery from the printer,
and then store it in a location where it is not exposed to static electricity, high humidity, or high
temperatures (temperatures between 15C/59F and 25C/77F and 40% to 60% humidity are
recommended). In order to maintain the efficiency and life of the rechargeable battery, charge it at least
every six months.
If there is anything unusual about the rechargeable battery the first time it is used, such as if it appears
rusted or if it overheats, do not use the rechargeable battery. Contact the retail outlet where the printer
was purchased.
Printer
Do not cover or insert foreign objects into the paper outlet, AC/DC connector, USB port or serial port.
Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the printer. Doing so
may cause damage to the surface finish. Use a soft, dry cloth to clean the machine.
When not used for an extended period, remove the RD Roll from the machine.
Always keep the RD Roll compartment cover closed when printing.
When using optional accessories, use them as described in their instruction manuals.
This printer uses thermal paper. If the printed paper is marked with ink, for example written on or
stamped, the ink may cause the printed text to fade or become discolored. In addition the applied ink
may take some time to dry. Printed text may fade or become discolored if the label comes into contact
with any of the following: vinyl chloride products, leather goods such as wallets and purses, organic
compounds such as alcohol, ketones, or esters, adhesive tape, erasers, rubber mats, magic marker
ink, permanent marker ink, correction fluid, carbon, glue, diazo sensitized paper, hand lotion, hair care
products, cosmetics, water, or sweat.
Do not touch the printer with wet hands.
Do not use folded, wet or damp paper, otherwise a paper misfeed or a malfunction may result.
Do not touch paper or labels with wet hands, otherwise a malfunction may result.
10
CD-ROM/Software
The software contained on the CD-ROM is meant for use with the printer only. See the License on the
CD for details. This software may be installed on multiple computers for use in an office, etc.
RD Roll
Use only genuine Brother accessories and supplies (indicated by the mark)
If the label is affixed to a wet, dirty, or oily surface, it may peel off easily. Before affixing the label, clean
the surface to which the label will be affixed.
The RD Roll uses thermal paper, therefore ultraviolet rays, wind, and rain may cause the color of the
label to fade and the ends of the label to peel off.
Do not expose the RD Roll to direct sunlight, high temperatures, high humidity, or dust. Store in a cool,
dark place. Use the RD Roll soon after opening the package.
Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed
surface with hands dampened by water, sweat, or medicated cream, etc., can cause the color to
change or fade.
Do not affix labels to people, animals, or plants. Never affix labels to public or private property without
permission.
The last labels of the RD Roll may not be printed properly, therefore, each roll contains more labels
than is indicated on the package.
When a label is removed after being affixed to a surface, a portion of the label may remain.
Once a label is affixed, it may be difficult to remove the label.
General Precautions
11
English
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
© 2012 Brother Industries, Ltd. All rights reserved.
Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the
United States and other countries.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. under license.
Adobe and Reader are either registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
Each owner whose software title is mentioned in this document has a Software License
Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
Open Source Licensing Remarks (RJ-4040 only)
This product includes open-source software.
Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM
"X:\License.txt" (where X is your drive letter).
12
Regulation
Federal Communications Commission (FCC) Declaration of
Conformity (For USA Only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
Important
The enclosed interface cable should be used in order to ensure compliance with the limits for
a Class B digital device.
Changes or modifications not expressly approved by Brother Mobile Solutions, Inc. could void
the user’s authority to operate the equipment.
CAUTION: To maintain compliance with FCC’s RF exposure guidelines, use only the supplied
antenna. Unauthorize antenna, modification, or attachments could damage the transmitter and
may violate FCC regulations.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Responsible Party: Brother Mobile Solutions, Inc.
100 Technology Drive Suite 250A
Broomfield, CO 80021 U.S.A.
Tel: (303) 460-1600
Product Name: Thermal Printer
Model Number: RJ-4030, RJ-4040
RJ-4040 is equipped
with WLAN device with
FCC ID:
WYSAGBUX7
13
English
Industry Canada Compliance Statement (For Canada only)
This Class B digital apparatus complies with Canadian ICES–003.
Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.
L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes:
(1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter tout
brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
RJ-4040 is equipped
with WLAN device with
Canada ID:
111C-WYSAGBUX7.
(written in French)
RJ-4040 is equipped with
WLAN device with Canada
ID:
111C-WYSAGBUX7.
RF Exposure information
The product with the WLAN device has been tested to SAR and complies to FCC and IC exposure
requirements for portable devices. SAR testing has been done at distance of 0 cm from the body.
(written in French)
The product with the WLAN device has been tested to SAR and complies to FCC and IC exposure
requirements for portable devices. SAR testing has been done at distance of 0 cm from the body.
This
section
will be
inserted
newly.
14
Brother™ RuggedJet™ Two-Year Warranty
(USA Only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-user/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
Product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
prior to your purchase you are not the
Original Purchaser and the product that
you purchased is not covered by this
warranty.
What is covered:
This Product includes the machine and the
printhead, and may include Consumable
and Accessory Items. Accessory Items
may include, but are not limited to USB
cable, AC adaptor, vehicle adapter, and
magnetic card reader. Consumable Items
may include but are not limited to BMS
paper rolls, label rolls, and battery.
Except as otherwise provided herein,
Brother warrants that the machine,
including printhead and the accompanying
Consumable and Accessory Items will be
free from defects in materials and
workmanship, when used under normal
conditions.
Except as otherwise provided herein,
Brother warrants the machine, including
printhead, against accidental damage,
when used under normal conditions.
This warranty applies only to Products
purchased and used in the United States.
For Products purchased in, but used
outside the United States, this warranty
covers only warranty service within the
United States.
What is the length of the Warranty Periods:
Machine, including printhead: two years
from the original purchase date.
Accompanying accessory Items: one year
from the original purchase date.
Accompanying consumable Items: 90 days
from the original purchase date or the rated
life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
Damage to this Product caused by
improper installation, improper or abnormal
use, misuse, unauthorized repair or
modification, damaged caused by
improper shipping or packaging, or the use
of improper media.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue within the applicable
warranty period to our Customer Service
Hotline at 1-800-255-0415. You will be asked
to supply Brother with a copy of your dated bill
of sale showing that this Product was
purchased within the United States.
What Brother will ask you to do:
In the U.S., after contacting Brother you will be
required to send the Product properly
packaged, freight prepaid, to Brother together
with a photocopy of your bill of sale. Brother
will provide a Return Authorization Number
(RA#) that must be written on the outside of
the carton that contains your Product and
instructions to where you should return your
Product and insurance (if you desire). You are
also responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported concerning your
Product and/or accompanying Consumable
and Accessory Items is covered by this
warranty, and if you first reported the problem
within the applicable warranty period, Brother
will repair or replace the Product and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or replace
the Product and/or accompanying
Consumable and Accessory Items is made by
Brother in its sole discretion. Brother reserves
15
Brother™ RuggedJet™ Two-Year Warranty
(USA Only)
the right to supply a refurbished or
remanufactured replacement Product and/or
accompanying Consumable and Accessory
Items and use refurbished parts provided such
replacement Products conform to the
manufacturer’s specifications for new
Product/parts. The repaired or replacement
Product and/or accompanying Consumable
and Accessory Items will be returned to you
freight prepaid.
If the Product and/or accompanying
Consumable and Accessory Items are not
covered by this warranty, you will be charged
for shipping the Product and/or accompanying
Consumable and Accessory Items back to you
and charged for any service and/or
replacement parts/Product at Brother's then
current rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
Brother shall be allowed to place identification
marks on equipment covered and repaired
under this agreement.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing material in the event that you
need to ship this Product.
LBB401001
Printed in China