Buick 2014 Encore Owners Manual 00 Introduction_en_US 1..6

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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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2014 Buick Encore Owner Manual M
In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and
Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36

Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5

Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6

Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-21
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-29

Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-46

Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1

Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24

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2014 Buick Encore Owner Manual M
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13

Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy. . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

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Introduction

The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.

Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.

This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.

Litho in U.S.A.
Part No. 22892519 C Third Printing

iii

Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170

Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.

©

2014 General Motors LLC. All Rights Reserved.

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iv

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Introduction

About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or an accident. Be sure to
read the driving guidelines in this
manual in the section called “Driving
and Operating” and specifically
Driver Behavior on page 9-2,
Driving Environment on page 9-2,
and Vehicle Design on page 9-2.

Danger, Warnings, and
Cautions

{ Danger
Text marked { Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.

{ Warning
Text marked { Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.

{ Caution
Text marked { Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.

A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”

Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.

M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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Introduction
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.

9 : Airbag Readiness Light
# : Air Conditioning
! : Antilock Brake System (ABS)
% : Audio® Steering Wheel Controls

or OnStar (if equipped)

$ : Brake System Warning Light
" : Charging System
I : Cruise Control
B : Engine Coolant Temperature
O : Exterior Lamps

# : Fog Lamps
. : Fuel Gauge
+ : Fuses
3 : Headlamp High/Low-Beam
Changer

j : LATCH System Child
Restraints
* : Malfunction Indicator Lamp
: : Oil Pressure
} : Power
/ : Remote Vehicle Start
> : Safety Belt Reminders
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak®
M : Windshield Washer Fluid

v

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vi

Introduction

2 NOTES

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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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In Brief

In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2

Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-8
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-9
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . 1-9

Mirror Adjustment . . . . . . . . . . . . 1-10
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14

Vehicle Features
Steering Wheel Controls . . . . .
Cruise Control . . . . . . . . . . . . . . .
Infotainment System . . . . . . . . .
Driver Information
Center (DIC) . . . . . . . . . . . . . . .
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . .
Lane Departure
Warning (LDW) . . . . . . . . . . . . .
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . .

1-15
1-15
1-16
1-16
1-16
1-16
1-16

Rear Vision
Camera (RVC) . . . . . . . . . . . . .
Ultrasonic Parking Assist . . . .
Power Outlets . . . . . . . . . . . . . . .
Sunroof . . . . . . . . . . . . . . . . . . . . . .

1-1
1-17
1-17
1-17
1-17

Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-20

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1-2

In Brief

Instrument Panel

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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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In Brief
1. Air Vents on page 8-6.

9. Infotainment on page 7-1.

2. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-4.

10. Instrument Panel Storage on
page 4-1.

Headlamp High/Low-Beam
Changer on page 6-2.
3. Instrument Cluster on page 5-8.
4. Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) on page 5-21.
5. Windshield Wiper/Washer on
page 5-2.
Rear Window Wiper/Washer on
page 5-4.
6. Traction Control/Electronic
Stability Control on page 9-28.
Hazard Warning Flashers on
page 6-3.
Passenger Airbag Status
Indicator. See Passenger
Sensing System on page 3-30.
7. Infotainment Display.
8. Light Sensor. See Automatic
Headlamp System on page 6-3.

11. Exterior Lamp Controls on
page 6-1.
Instrument Panel Illumination
Control on page 6-5.
Front Fog Lamps on page 6-4.
12. Hood Release. See Hood on
page 10-4.
13. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp on page 5-13.
14. Instrument Panel Storage on
page 4-1.
15. Cruise Control on page 9-30.
Forward Collision Alert (FCA)
System on page 9-32 (If
Equipped).
16. Steering Wheel Adjustment on
page 5-2.
17. Horn on page 5-2.

1-3

18. Steering Wheel Controls on
page 5-2.
19. Ignition Positions on
page 9-14.
20. Climate Control Systems on
page 8-1 or Dual Automatic
Climate Control System on
page 8-3 (If Equipped).
21. Ultrasonic Parking Assist on
page 9-34 (If Equipped).
Lane Departure Warning
(LDW) on page 9-40 (If
Equipped).
22. Power Outlets on page 5-5.
23. Auxiliary Input Jack. See
Infotainment on page 7-1.
USB Port. See Infotainment on
page 7-1.
24. Shift Lever. See Automatic
Transmission on page 9-23.
25. Safety Locks on page 2-8 or
Safety Locks on page 2-9.

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1-4

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In Brief

7 : If equipped, press and hold
briefly to initiate vehicle locator.
Press and hold for at least
three seconds to sound the panic
alarm. Press again to cancel the
panic alarm.

Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.

See Keys on page 2-1 and Remote
Keyless Entry (RKE) System
Operation on page 2-3.

For more detailed information, refer
to each of the features which can be
found later in this owner manual.

Remote Keyless Entry
(RKE) System
The RKE transmitter may work up to
30 m (98 ft) away from the vehicle.

Remote Vehicle Start
Press the key release button to
extend the key blade. The key can
be used for the ignition and all
locks.

K:

For vehicles with this feature, the
engine can be started from outside
the vehicle.

Starting the Vehicle

Press to unlock the driver door,
all doors or, if equipped, the locking
fuel door. Hazard warning flashers
will flash.

1. Aim the RKE transmitter at the
vehicle.

Q:

3. Immediately after completing
Step 2, press and hold / for
several seconds or until the turn
signal lamps flash.

Press to lock the driver door, all
doors or, if equipped, the locking
fuel door.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization on page 5-29.

2. Press and release

Q.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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In Brief
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.

Canceling a Remote Start
To cancel a remote start, do one of
the following:
.

Aim the RKE transmitter at the
vehicle and press and hold /
until the parking lamps turn off.

.

Turn on the hazard warning
flashers.

.

Turn the vehicle on and then off.

1-5

Door Locks

Q:

To lock or unlock a door manually:

See Power Door Locks on page 2-7.

.

From the inside, to lock the door,
use the lock knob on the top of
the door panel.

.

From the outside, turn the key
toward the front or rear of the
vehicle, or press K or Q on the
Remote Keyless Entry (RKE)
transmitter.

Power Door Locks

See Remote Vehicle Start on
page 2-5.

K:

Press to unlock the doors.

Press to lock the doors.

Liftgate
To lock or unlock the liftgate from
inside, press Q or K on the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press Q or K on the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.

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1-6

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In Brief

Windows

Seat Adjustment
Manual Seats

To open the liftgate, press the touch
pad in the pull cup under the license
plate and lift manually.
See Liftgate on page 2-9.

Press the switch to lower the
window. Pull up on the front edge of
the switch to raise it. See Power
Windows on page 2-16.
The switches work when the vehicle
is in ON/RUN or ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9-19.

To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired
position and release the handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
See Seat Adjustment on page 3-3.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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In Brief
Power Seats

Lumbar Adjustment

To adjust a power seat:

If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.

.

Move the seat forward or
rearward by sliding the control
forward or rearward.

.

Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.

.

Raise or lower the entire seat by
moving the rear of the control up
or down.

See Power Seat Adjustment on
page 3-4.

See Lumbar Adjustment on
page 3-4.

1-7

Reclining Seatbacks

Manual Seat Shown, Power Seat
Similar
To recline the seatback:
1. Lift the lever.
If necessary, move the safety
belt out of the way to access the
lever.
2. Move the seatback to the
desired position, then release
the lever to lock the seatback in
place.
3. Push and pull on the seatback to
make sure it is locked.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-8

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In Brief

To return the seatback to an upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks on
page 3-5.

Memory Features

If available, the MEM, “1,” and “2”
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
placed in OFF. These automatically
stored positions are referred to as
RKE Memory positions.
See Memory Seats on page 3-6 and
Vehicle Personalization on
page 5-29.

Second Row Seats
The rear seatbacks can be folded
down to increase cargo space.
See Rear Seats on page 3-10.

Heated Seats

If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press M or L to heat the driver or
passenger seat cushion and
seatback.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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In Brief
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.

Safety Belts

1-9

Passenger Sensing
System

See Heated Front Seats on
page 3-8.
United States

Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints on page 3-2
and Seat Adjustment on page 3-3.

Refer to the following sections for
important information on how to use
safety belts properly:
.

Safety Belts on page 3-14.

.

How to Wear Safety Belts
Properly on page 3-16.

.

Lap-Shoulder Belt on page 3-17.

.

Lower Anchors and Tethers for
Children (LATCH System) on
page 3-43.

Canada and Mexico
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag under certain conditions. No
other airbag is affected by the
passenger sensing system. See
Passenger Sensing System on
page 3-30 for important information.

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1-10

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In Brief

The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started. See Passenger Airbag
Status Indicator on page 5-11.

Mirror Adjustment
Exterior Mirrors

2. Move the control to adjust the
mirror.
3. Turn the selector switch to
deselect the mirror.

9 to

Interior Mirror
Adjustment
Hold the rearview mirror in the
center and move it to view the area
behind the vehicle.

from the headlamps from behind.
The dimming feature comes on
when the vehicle is started.
See Automatic Dimming Rearview
Mirror on page 2-15.

Steering Wheel
Adjustment

Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror on
page 2-15.
To adjust the mirrors:
1. Turn the selector switch to L
(Left) or R (Right) to choose the
driver or passenger mirror.

Automatic Dimming Rearview
Mirror
If equipped with an automatic
dimming rearview mirror, the mirror
will automatically reduce the glare

To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

In Brief

1-11

4. Lift the lever up to lock the
steering wheel in place.

H : When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.

H : When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.

Do not adjust the steering wheel
while driving.

' : Press to turn on the dome
lamps.

R:

3. Pull or push the steering wheel
closer or away from you.

Press to turn on the dome lamps.

Reading Lamps

Interior Lighting
Front and Rear Dome Lamps

The rear dome lamp controls are in
the headliner above the rear seats.
The front dome lamp controls are in
the overhead console.

(:

Press to turn the lamps off,
even when a door is open.

9 : Press to turn the lamps off,
even when a door is open.

The front reading lamps are in the
overhead console.

# or $ : Press to turn each lamp
on or off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-12

Black plate (12,1)

In Brief

For more information about interior
lighting, see Instrument Panel
Illumination Control on page 6-5 or
Courtesy Lamps on page 6-5.

Exterior Lighting

taillamps, license plate lamps,
sidemarker lamps, and instrument
panel lights.

; : Turns on the parking lamps,
taillamps, license plate lamps,
sidemarker lamps, and instrument
panel lights.
5 : Turns on the headlamps,
parking lamps, taillamps, license
plate lamps, sidemarker lamps, and
instrument panel lights. A warning
chime sounds if the driver door is
opened when the ignition switch is
off and the headlamps are on.
#:

The exterior lamp control is to the
left of the steering column on the
instrument panel.

For vehicles with fog lamps,
press to turn the lamps on or off.
See:
.

Exterior Lamp Controls on
page 6-1

.

Daytime Running Lamps (DRL)
on page 6-2

.

Front Fog Lamps on page 6-4

There are four positions:

O : Briefly turn to this position to
turn the automatic lamp control off
or on again.
AUTO: Turns the headlamps on
automatically at normal brightness,
together with the parking lamps,

Windshield Wiper/Washer

The windshield wiper/washer lever
is located on the right side of the
steering column.
Move the lever to one of the
following positions:
HI: Use for fast wipes.
LO: Use for slow wipes.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (13,1)

In Brief
INT: Move the lever up to INT for
intermittent wipes, then turn the x
INT band up for more frequent
wipes or down for less frequent
wipes.

1-13

Climate Control System

OFF: Use to turn the wipers off.

8 : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
b : Pull the windshield wiper lever
toward you to spray windshield
washer fluid and activate the wipers.
See Windshield Wiper/Washer on
page 5-2 andRear Window Wiper/
Washer on page 5-4.

1. Temperature Control

6. Rear Window Defogger

2. Air Delivery Modes

7. Defrost

Climate Controls

3. Fan Control

The heating, cooling, defrosting, and
ventilation for the vehicle can be
controlled with these systems.

4. Recirculation

See Climate Control Systems on
page 8-1 (If Equipped).

5. Air Conditioning

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-14

Black plate (14,1)

In Brief

Dual Automatic Climate Control System

Transmission
Driver Shift Control (DSC)

English Shown, Metric Similar
1. Driver and Passenger Heated
Seats (If Equipped)

6. Air Conditioning

2. Driver and Passenger
Temperature Controls

8. Rear Window Defogger

3. Air Delivery Modes
4. Heated Steering Wheel (If
Equipped)
5. Recirculation

7. Fan Controls
9. Defrost
10. AUTO (Automatic Operation)
See Dual Automatic Climate Control
System on page 8-3 (If Equipped).

DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (15,1)

In Brief
2. Press the + (plus) end of the
button on the top of the shift
lever to upshift, or push the −
(minus) end of the button to
downshift.
See Manual Mode on page 9-24.

Vehicle Features
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See "Steering
Wheel Controls" in the infotainment
manual.

Cruise Control

1-15

1 : Press the upper or lower
portion of the button to turn the
cruise control system on or off. An
indicator light will turn on or off in
the instrument cluster.
RES/+: Move the thumbwheel up
briefly to make the vehicle resume
to a previously set speed or hold
upwards to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/−: Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.

*:

Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9-30.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-16

In Brief

Infotainment System
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.

Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems. The controls for
the DIC are on the turn signal lever.

3. MENU: Press to display the DIC
menus. This button is also used
to return to or exit the last
screen displayed on the DIC.
See Driver Information Center (DIC)
on page 5-21.

Forward Collision Alert
(FCA) System
If equipped, FCA is intended to help
avoid or reduce the harm caused by
front-end crashes. FCA provides a
green indicator when a vehicle is
detected directly ahead. It provides
a visual alert and beeps when
approaching a vehicle directly
ahead too quickly.
See Forward Collision Alert (FCA)
System on page 9-32.

1. SET/CLR: Press to set or clear
the menu item displayed.
2.

Black plate (16,1)

w x : Turn the band to scroll
through the menu items.

Lane Departure
Warning (LDW)
If equipped, LDW is intended to help
avoid unintentional lane departures
at speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW indicator, @, appears green if
a lane marking is detected. If the
vehicle departs the lane, the
indicator will change to amber and
flash. In addition, beeps will sound.
See Lane Departure Warning (LDW)
on page 9-40.

Side Blind Zone
Alert (SBZA)
If equipped, SBZA will detect
vehicles in the next lane over in the
vehicle's side blind zone area.
When this happens, the SBZA
display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (17,1)

In Brief
See Side Blind Zone Alert (SBZA)
on page 9-36.

Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle, on the
center stack display, when the
vehicle is shifted into R (Reverse).
See Rear Vision Camera (RVC) on
page 9-38.

Ultrasonic Parking Assist
If available, Ultrasonic Front and
Rear Parking Assist (UFRPA) uses
sensors on the front and rear
bumpers to detect objects while
parking the vehicle. It operates at
speeds less than 8 km/h (5 mph).
UFRPA uses audio beeps to provide
distance and system information.
Keep the sensors on the vehicle's
front and rear bumpers clean to
ensure proper operation.
See Ultrasonic Parking Assist on
page 9-34 for more information.

Power Outlets

1-17

Sunroof

The accessory power outlet can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There is one accessory power outlet
on the center stack below the
climate control. This outlet is
powered when the key is in ON/
RUN or ACC/ACCESSORY, or until
the driver door is opened within
10 minutes of turning off the vehicle.
See Retained Accessory Power
(RAP) on page 9-19.
See Power Outlets on page 5-5.

If equipped, the sunroof only
operates when the ignition is turned
to ON/RUN or Retained Accessory
Power (RAP) is active.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-18

Black plate (18,1)

In Brief

Open/Close: Press and hold the
front or rear of switch (1) to open or
close the sunroof.
Vent: Press and hold the front or
rear of switch (2) to vent or close
the sunroof.

Performance and
Maintenance

Manually close the sunshade.

Traction Control/
Electronic Stability
Control

The sunroof will not operate if the
vehicle has an electrical failure.
If problems persist, see your dealer.

The traction control system limits
wheel spin. The system is on when
the vehicle is started.

See Sunroof on page 2-18.

The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.

To turn off traction control, press
and release g on the center
stack. i illuminates in the
instrument cluster.

.

Press and release g again to
turn traction control back on.

.

To turn off both Traction Control
and StabiliTrak, press and
hold g until g and i illuminate
in the instrument cluster.

.

Press g again to turn on both
systems.

See Traction Control/Electronic
Stability Control on page 9-28.

Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).

The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (19,1)

In Brief
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor System
on page 10-44.

Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON DIC message when it is
necessary to change the engine oil
and filter.
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change.
Resetting the Oil Life System
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.

1-19

2. To reset the engine oil life
system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See Engine Oil Life System on
page 10-9.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

1-20

Black plate (20,1)

In Brief

Driving for Better Fuel
Economy

.

Always follow posted speed
limits or drive more slowly when
conditions require.

Roadside Assistance
Program

Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.

.

Keep vehicle tires properly
inflated.

U.S.: 1-800-252-1112

.

Combine several trips into a
single trip.

.

Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.

.

Follow recommended scheduled
maintenance.

.

Avoid fast starts and accelerate
smoothly.

.

Brake gradually and avoid
abrupt stops.

.

Avoid idling the engine for long
periods of time.

.

When road and weather
conditions are appropriate, use
cruise control.

TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance Program
on page 13-5.

OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Keys, Doors, and Windows

Keys, Doors, and
Windows

Exterior Mirrors

Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . .
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . .
Remote Vehicle Start . . . . . . . . .
Door Locks . . . . . . . . . . . . . . . . . . .
Power Door Locks . . . . . . . . . . . .
Automatic Door Locks . . . . . . . . .
Safety Locks . . . . . . . . . . . . . . . . . .
Safety Locks . . . . . . . . . . . . . . . . . .

2-1
2-2
2-3
2-5
2-7
2-7
2-8
2-8
2-9

Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-11
Vehicle Alarm System . . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-12
Immobilizer Operation . . . . . . . 2-12

Convex Mirrors . . . . . . . . . . . . . .
Power Mirrors . . . . . . . . . . . . . . . .
Folding Mirrors . . . . . . . . . . . . . . .
Heated Mirrors . . . . . . . . . . . . . . .
Blind Spot Mirrors . . . . . . . . . . .
Reverse Tilt Mirrors . . . . . . . . . .

2-13
2-13
2-13
2-13
2-13
2-15

Interior Mirrors
Interior Rearview Mirrors . . . . . 2-15
Manual Rearview Mirror . . . . . . 2-15
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-15

Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-16
Sun Visors . . . . . . . . . . . . . . . . . . . 2-18

Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-18

2-1

Keys and Locks
Keys

{ Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-2

Black plate (2,1)

Keys, Doors, and Windows
If locked out of the vehicle, see
Roadside Assistance Program on
page 13-5.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14-1.

Remote Keyless Entry
(RKE) System
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.

Press the key release button on the
RKE transmitter to extend the key
blade. Press the button and the key
blade to retract the key.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn the key
in the ignition, inspect the key blade
for debris. Periodically clean with a
brush or pick.
See your dealer if a new key is
needed.

See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.

Check the distance. The
transmitter may be too far from
the vehicle.

.

Check the location. Other
vehicles or objects may be
blocking the signal.

.

Check the transmitter's battery.
See “Battery Replacement” later
in this section.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/24/13

Black plate (3,1)

Keys, Doors, and Windows
.

If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Remote Keyless Entry
(RKE) System Operation
The RKE transmitter may work up to
30 m (98 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.

The following may be available:

Q (Lock):

Press to lock all doors
or, if equipped, the locking fuel door.
The hazard warning flashers may
flash and/or the horn may sound to
indicate locking. See “Remote Lock/
Unlock/Start” under Vehicle
Personalization on page 5-29.

If the driver door is open when Q is
pressed and Unlocked Door Anti
Lock Out is enabled through vehicle
personalization, all doors will lock
and then the driver door will unlock.
See “Remote Lock/Unlock/Start”
under Vehicle Personalization on
page 5-29.
Pressing Q may also arm the
theft-deterrent system. See Vehicle
Alarm System on page 2-11.

K (Unlock): Press to unlock the
driver door, all doors or, if equipped,
the locking fuel door. See “Remote
Lock/Unlock/Start” under Vehicle
Personalization on page 5-29.

2-3

The hazard warning flashers may
flash to indicate unlocking. See
“Remote Lock/Unlock/Start” under
Vehicle Personalization on
page 5-29.
Pressing K will disarm the
theft-deterrent system. See Vehicle
Alarm System on page 2-11.

7 (Vehicle Locator/Panic
Alarm): If equipped, press and hold
briefly to initiate vehicle locator. The
exterior lamps flash and the horn
chirps three times.
Press and hold 7 for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for 30 seconds,
or until 7 is pressed again or the
key is placed in the ignition and
turned to ACC/ACCESSORY or
ON/RUN.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-4

Black plate (4,1)

Keys, Doors, and Windows

/ (Remote Vehicle Start):
If equipped, press Q and then press
and hold / to start the engine from

Programming with a Recognized
Transmitter

Programming without a
Recognized Transmitter

To program a new key:

outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2-5.

1. Insert the original, already
programmed key in the ignition
and turn to the key to the ON/
RUN position.

U.S. owners are permitted to
program a new key to their vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer for programming new
keys when a recognized keys is not
available.

The buttons on the keys are
disabled when there is a key in the
ignition.

Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to this vehicle, all
remaining transmitters must also be
reprogrammed. Any lost or stolen
transmitters will no longer work
once the new transmitter is
programmed.

2. Turn the key to LOCK/OFF, and
remove the key.
3. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds.

If there are no currently recognized
keys available, follow this procedure
to program the first key.

4. Repeat Steps 1–3 if additional
keys are to be programmed.

This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.

If a key is lost or damaged, see your
dealer to have a new key made.

1. Insert the new vehicle key into
the ignition.

The security light will turn off
once the key has been
programmed.

2. Turn to ON/RUN. The security
light will come on.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Keys, Doors, and Windows

Remote Vehicle Start

3. Wait 10 minutes until the
security light turns off.

The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.

4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more
times. After the third time, turn to
ON/RUN; the key is learned and
all previously known keys will no
longer work with the vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Transmitter.”

Battery Replacement
The battery is not rechargeable. To
replace the battery:

{ Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.

2-5

/ (Remote Vehicle Start):

This
button will be on the RKE
transmitter if the vehicle has remote
start.

1. Extend the key blade and open
the battery cover on the back of
the transmitter by prying with a
finger.
2. Remove the used battery by
pushing on the battery and
sliding it toward the key blade.
3. Insert the new battery, positive
side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
4. Snap the battery cover back on
to the transmitter.

The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear fog indicator light does not
come on during remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats on page 3-8.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-6

Black plate (6,1)

Keys, Doors, and Windows

Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.

The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.

Starting the Vehicle

Start the vehicle before driving.

To start the engine using the remote
start feature:

Extending Engine Run Time

1. Aim the RKE transmitter at the
vehicle.
2. Press and release

Q.

3. Immediately after completing
Step 2, press and hold / for
several seconds or until the turn
signal lamps flash. The turn
signal lamps flashing confirms
the request to remote start the
vehicle has been received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.

Canceling a Remote Start
To cancel a remote start, do one of
the following:
.

Aim the RKE transmitter at the
vehicle and press and hold /
until the parking lamps turn off.

For a 10-minute extension, repeat
Steps 1–3 while the engine is still
running. The remote start can be
extended once.

.

Turn on the hazard warning
flashers.

.

Turn the vehicle on and then off.

When the remote start is extended,
the second 10 minutes will start
immediately.

Conditions in Which Remote Start
Will Not Work

For example, if the engine has been
running for five minutes, and
10 minutes are added, the engine
will run for a total of 15 minutes.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off before
the remote start procedure can be
used again.

The remote vehicle start feature will
not operate if:
.

The key is in the ignition.

.

The hood is not closed.

.

The hazard warning flashers
are on.

.

The malfunction indicator lamp
is on.

.

The engine coolant temperature
is too high.

.

The oil pressure is low.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Keys, Doors, and Windows
.

.

Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.

Warning (Continued)
.

Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.

.

Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.

The vehicle is not in P (Park).

Door Locks

{ Warning
Unlocked doors can be
dangerous.
.

Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
(Continued)

To lock or unlock a door manually:
.

From the inside, to lock the door,
use the lock knob on the top of
the door panel.

.

From the outside, turn the key
toward the front or rear of the
vehicle, or press K or Q on the
Remote Keyless Entry (RKE)
transmitter.

2-7

Power Door Locks

K (Unlock): Press to unlock the
doors.
Q (Lock):

Press to lock the doors.

Power door locks features can be
programmed. See Vehicle
Personalization on page 5-29.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-8

Black plate (8,1)

Keys, Doors, and Windows

Automatic Door Locks

Manual Safety Locks

The doors will lock automatically
when all doors are closed, the
ignition is on, and the shift lever is
moved out of P (Park).

1. Unlock the door by lifting the
rear door lock, using the power
door lock switch, or with the
Remote Keyless Entry (RKE)
transmitter.

To unlock the doors:

K on a door.

.

Press

.

Shift the transmission into
P (Park).

Automatic door unlocking can be
programmed through the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5-29.

Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.

To open a rear door when the safety
lock is on:

2. Open the door from the outside.
To cancel the safety lock:
1. Unlock the door and open it from
the outside.
If equipped, the safety lock is
located on the inside edge of the
rear doors. To use the safety lock:
1. Insert the key into the safety lock
slot and turn it so the slot is in
the horizontal position.
2. Close the door.
3. Do the same for the other
rear door.

2. Insert the key into the safety lock
slot and turn it so the slot is in
the vertical position.
3. Do the same for the other
rear door.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

Keys, Doors, and Windows

Safety Locks

Press { to activate the rear door
safety locks. The indicator light in
the switch will illuminate.

Doors
Liftgate

Press { again to deactivate the
safety locks.
If an inside rear door handle is
pulled when the safety lock is
activated, that door will remain
locked and the indicator light may
flash. Release the handle, then
deactivate the safety locks to allow
the door to open from the inside.
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle. The
safety lock switch is on the center
stack.

2-9

{ Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:
.

Close all of the windows.

.

Fully open the air outlets on
or under the instrument
panel.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-10

Keys, Doors, and Windows
Warning (Continued)

.

.

Black plate (10,1)

Adjust the climate control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See “Climate
Control Systems” in the
Index.
If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.

For more information about
carbon monoxide, see Engine
Exhaust on page 9-22.

{ Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To lock or unlock the liftgate from
inside, press Q or K on the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press Q or K on the
RKE transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.

To open the liftgate, press the touch
pad in the pull cup below the license
plate and lift manually.
To close the liftgate, push from the
center to ensure that it fully latches.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

Keys, Doors, and Windows

2-11

Vehicle Security

Arming the System

Disarming the System

This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.

1. Close all doors, the hood, and
the liftgate.

To disarm the system, either unlock
the doors using the transmitter,
or start the vehicle.

Vehicle Alarm System
If equipped with an anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, shows the status of the
system.

2. Lock the vehicle using the
transmitter or the power door
lock button with the door open.
The indicator light on the
instrument panel should come
on and flash for about
30 seconds.
3. After 30 seconds, or if the Q
button on the transmitter is
pressed twice, the alarm system
will arm, and the indicator light
will begin to slowly flash to show
that the alarm is operating.
If any door or the hood is opened
without first unlocking with the
transmitter, the turn signals will flash
and the horn will sound for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
The theft-deterrent alarm system will
not activate if the doors are locked
with the key.

To avoid setting off the alarm by
accident:
.

Lock the vehicle with the
transmitter after all occupants
have left the vehicle and all
doors are closed.

.

Always unlock a door with the
transmitter. Unlocking the driver
door with the backup key will not
disarm the alarm.

If you set off the alarm by accident,
turn off the alarm by pressing K on
the transmitter, or start the vehicle
with a recognized transmitter in the
vehicle. The alarm will not stop if
you unlock the driver door with
the key.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-12

Black plate (12,1)

Keys, Doors, and Windows

How to Detect a Tamper
Condition
If K is pressed and the horn chirps
three times, an attempted break-in
has occurred while the system was
armed.

Immobilizer

The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.

See Radio Frequency Statement on
page 13-15.

Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.

The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.

When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (13,1)

Keys, Doors, and Windows

Exterior Mirrors

Power Mirrors

Folding Mirrors
Manual Folding Mirrors

Convex Mirrors

These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.

{ Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

2-13

Heated Mirrors
This vehicle has heated mirrors:

1 (Rear Window Defogger):
Press to heat the mirrors.

To adjust the mirrors:
1. Turn the selector switch to L
(Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control to adjust the
mirror.
3. Turn the selector switch to
deselect the mirror.

9 to

See “Rear Window Defogger” under
Climate Control Systems on
page 8-1.

Blind Spot Mirrors
If equipped, the blind spot mirror is
a small convex mirror built into the
upper and outer corner of both
outside mirrors. It can show objects
that may be in the vehicle's
blind zone.

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2-14

Black plate (14,1)

Keys, Doors, and Windows

Driving with the Blind Spot
Mirror

Using the Outside Mirror with
the Blind Spot Mirror
1. When the approaching vehicle is
a long distance away, the image
in the main mirror is small and
near the inboard edge of the
mirror.
2. As the vehicle gets closer, the
image in the main mirror gets
larger and moves outboard.
3. As the vehicle enters the blind
zone, the image transitions from
the main mirror to the blind spot
mirror.
4. When the vehicle is in the blind
zone, the image only appears in
the blind spot mirror.

Actual Mirror View

1. Set the main mirror so that the
side of the vehicle can just be
seen and the blind spot mirror
has an unobstructed view.
2. When checking for traffic or
before changing a lane, look at
the main driver/passenger side
mirror to observe traffic in the
adjacent lane, behind your
vehicle. Check the blind spot
mirror for a vehicle in the blind
zone. Then, glance over your
shoulder to double check before
moving slowly into the
adjacent lane.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (15,1)

Keys, Doors, and Windows

Reverse Tilt Mirrors
If equipped with the memory
package, the outside mirrors have a
reverse tilt feature. This feature tilts
the outside mirrors to a preselected
position when the vehicle is in
R (Reverse). This allows the driver
to view the curb for parallel parking.
The passenger and/or driver mirror
returns to its original position when
the vehicle is shifted out of
R (Reverse), or the ignition is turned
off or to OFF/LOCK.
This feature can be turned on or off
through the Driver Information
Center (DIC). See Vehicle
Personalization on page 5-29.

Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See your
dealer for more information about
OnStar and how to subscribe to it.
See OnStar Overview on page 14-1.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

2-15

Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.

Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.

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2-16

Black plate (16,1)

Keys, Doors, and Windows

Windows

{ Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.

Power Windows

{ Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. When there are children
in the rear seat, use the window
lockout button to prevent
operation of the windows. See
Keys on page 2-1.

The driver door also has switches
that control the passenger and rear
windows. The switches work when
the vehicle is in ON/RUN or ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9-19.
Press the switch to lower the
window. Pull up on the front edge of
the switch to raise it.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (17,1)

Keys, Doors, and Windows
Express-Up/Express-Down
Windows
If equipped, a window with the
express-up/down feature can be
raised or lowered without holding
the switch. Press or pull the window
switch fully and release it to activate
the express feature. The express
mode can be canceled by pressing
or pulling the switch.

Programming the Power
Windows
If the battery on the vehicle has
been recharged, disconnected,
or replaced, windows with the
express-up feature need to be
reprogrammed for this feature to
work. To program the window:
1. Close all doors with the ignition
in ON/RUN or ACC/
ACCESSORY, or when RAP is
active. See Retained Accessory
Power (RAP) on page 9-19.
2. Press and continue to hold the
window switch until the window
is fully open.

3. Pull up and hold the window
switch to close the window.
Continue to hold it briefly after
the window is fully closed.

2-17

Rear Window Lockout

4. Repeat for each window that has
the express-up feature.

Anti-Pinch Feature
The anti-pinch feature is on
windows with the express-up
feature. If an object is in the way of
the window as it is express-closing,
or in certain weather conditions like
severe icing, the window will stop
and open to a factory preset
position. The window functions
normally once the obstruction is
removed.

The rear window lockout feature
prevents the rear passenger
windows from operating, except
from the driver position.
Press Z to activate the rear
window lockout switch. The
indicator light comes on when
activated.
Press Z again to deactivate the
lockout switch.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-18

Black plate (18,1)

Keys, Doors, and Windows

Sun Visors

Roof
Sunroof

Express-Open/Express-Close: To
express-open or express-close the
sunroof, fully press and release the
front or rear of switch (1) until the
sunroof reaches the desired
position.
Manually close the sunshade.
The sunroof will not operate if the
vehicle has an electrical failure.

Anti-Pinch Feature
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.

If equipped, the sunroof only
operates when the ignition is turned
to ON/RUN or Retained Accessory
Power (RAP) is active.
Open/Close: Press and hold the
front or rear of switch (1) to open or
close the sunroof.
Vent: Press and hold the front or
rear of switch (2) to vent or close
the sunroof.

If an object is in the path of the
sunroof when it is closing, the
anti-pinch feature will detect the
object and stop the sunroof from
closing at the point of the
obstruction. The sunroof then
returns to the full-open position.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (19,1)

Keys, Doors, and Windows

Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
the water drainage system.
Periodically open the sunroof and
remove any obstacles or loose
debris. Wipe the sunroof seal and
roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof.
If water is see dripping into the
water drainage system, this is
normal.

2-19

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

2-20

Keys, Doors, and Windows

2 NOTES

Black plate (20,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Seats and Restraints

Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2

Front Seats
Seat Adjustment . . . . . . . . . . . . . .
Power Seat Adjustment . . . . . . .
Lumbar Adjustment . . . . . . . . . . .
Reclining Seatbacks . . . . . . . . . .
Memory Seats . . . . . . . . . . . . . . . .
Front Seat Armrest . . . . . . . . . . . .
Heated Front Seats . . . . . . . . . . .
Folding Seatback . . . . . . . . . . . . .

3-3
3-4
3-4
3-5
3-6
3-8
3-8
3-9

Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . 3-10
Rear Seat Armrest . . . . . . . . . . . 3-14

Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . 3-16

Lap-Shoulder Belt . . . . . . . . . . .
Safety Belt Use During
Pregnancy . . . . . . . . . . . . . . . . . .
Safety Belt Extender . . . . . . . . .
Safety System Check . . . . . . . .
Safety Belt Care . . . . . . . . . . . . .
Replacing Safety Belt System
Parts after a Crash . . . . . . . . .

3-17
3-21
3-22
3-22
3-22
3-22

Airbag System
Airbag System . . . . . . . . . . . . . . . 3-23
Where Are the Airbags? . . . . . 3-25
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-27
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-28
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . 3-28
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 3-30
Servicing the Airbag-Equipped
Vehicle . . . . . . . . . . . . . . . . . . . . . 3-34

3-1

Adding Equipment to the
Airbag-Equipped Vehicle . . . 3-34
Airbag System Check . . . . . . . . 3-35
Replacing Airbag System
Parts after a Crash . . . . . . . . . 3-35

Child Restraints
Older Children . . . . . . . . . . . . . . .
Infants and Young
Children . . . . . . . . . . . . . . . . . . . .
Child Restraint Systems . . . . .
Where to Put the Restraint . . .
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . .
Replacing LATCH System
Parts After a Crash . . . . . . . . .
Securing Child Restraints
(Rear Seat) . . . . . . . . . . . . . . . . .
Securing Child Restraints
(Front Passenger
Position) . . . . . . . . . . . . . . . . . . .

3-36
3-38
3-40
3-42
3-43
3-49
3-49
3-51

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3-2

Black plate (2,1)

Seats and Restraints

Head Restraints

{ Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.

Front Seats
The front seats have adjustable
head restraints in the outboard
seating positions.

Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chances of a neck injury in a crash.

The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Seats and Restraints
Rear Seats
The rear seats have head restraints
in the outboard seating positions
that can be lowered for better
visibility when the rear seat is
unoccupied.

When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.
Rear outboard head restraints are
not designed to be removed.

To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down.

3-3

Front Seats
Seat Adjustment

{ Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.

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3-4

Black plate (4,1)

Seats and Restraints

To adjust a manual seat:

To adjust a power seat:

1. Pull the handle at the front of
the seat.

.

Move the seat forward or
rearward by sliding the control
forward or rearward.

.

Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.

.

Raise or lower the entire seat by
moving the rear of the control up
or down.

2. Slide the seat to the desired
position and release the handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.

Power Seat Adjustment

Lumbar Adjustment

To adjust the seatback, see
Reclining Seatbacks on page 3-5.
To adjust the lumbar support, see
Lumbar Adjustment on page 3-4.

If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Seats and Restraints

Reclining Seatbacks

3-5

To return the seatback to an upright
position:

{ Warning

1. Lift the lever fully without
applying pressure to the
seatback, and the seatback
returns to the upright position.

If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.

2. Push and pull on the seatback to
make sure it is locked.

{ Warning
Manual Seat Shown, Power Seat
Similar
To recline the seatback:
1. Lift the lever.
If necessary, move the safety
belt out of the way to access the
lever.
2. Move the seatback to the
desired position, then release
the lever to lock the seatback in
place.
3. Push and pull on the seatback to
make sure it is locked.

Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
(Continued)

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3-6

Black plate (6,1)

Seats and Restraints
Warning (Continued)

The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.

Do not have a seatback reclined if
the vehicle is moving.

Memory Seats

For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.

The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
placed in OFF. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation on page 2-3.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat and
outside mirrors to the desired
driving positions.

If available, the MEM, “1,” and “2”
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.

2. Press and hold MEM (Memory)
and “1” at the same time until a
beep sounds.
3. Repeat Steps 1 and 2 for a
second driver using “2.”

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Seats and Restraints
Recalling Button Memory
Positions
To recall the Button Memory
positions, press and hold “1” or “2.”
The driver seat and outside mirrors
move to the positions stored to
those buttons when pressed.
Releasing “1” or “2” before the
stored positions are reached stops
the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
Recalling RKE Memory Positions
The RKE memory feature can recall
the driver seat and outside mirrors
to previously stored RKE Memory
positions when entering the vehicle.

Every time the ignition is placed in
OFF, the positions of the driver seat
and outside mirrors are
automatically stored to the RKE
transmitter that was used to start
the vehicle. These positions and
settings are called RKE Memory
positions and may be different than
the previously mentioned Button
Memory positions saved to the
“1” or “2” buttons.
To recall, press K on the RKE
transmitter and open the driver door.
If the driver door is already open,
press K on the RKE transmitter to
activate the recall. The driver seat
and outside mirrors will move to the
previously saved RKE Memory
positions.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization on
page 5-29.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.

3-7

If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE transmitter K
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, place the ignition in
OFF and open the driver door. If the
driver door is already open, placing
the ignition in OFF will activate the
recall.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization on
page 5-29.

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3-8

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Seats and Restraints

To stop recall movement, press one
of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.

Front Seat Armrest

There is an armrest on the inboard
side of the driver seat. To raise or
lower the armrest, push up or pull
down on the armrest.

Heated Front Seats

{ Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press M or L to heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.

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Seats and Restraints
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
See Remote Vehicle Start on
page 2-5 and Vehicle
Personalization on page 5-29.

Folding Seatback
The front passenger seatback
folds flat.

{ Warning
If you fold the seatback forward to
carry longer objects, such as skis,
be sure any such cargo is not
near an airbag. In a crash, an
inflating airbag might force that
object toward a person. This
could cause severe injury or even
death. Secure objects away from
the area in which an airbag would
inflate. For more information, see
Where Are the Airbags? on
page 3-25 and Vehicle Load
Limits on page 9-10.

3-9

{ Warning
Things you put on this seatback
can strike and injure people in a
sudden stop or turn, or in a crash.
Remove or secure all items
before driving.
To fold the seatback:
1. Lower the head restraint all the
way. See Head Restraints on
page 3-2.
2. Move the seat as far back as
possible. See Seat Adjustment
on page 3-3.

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3-10

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Seats and Restraints
To raise the seatback:
1. Lift the lever fully to unlock the
seatback. Then, raise the
seatback and push it rearward
until it re-engages.
2. Push and pull on the seatback to
make sure it is locked in place.

3. Lift the lever fully and fold the
seatback forward.
If necessary, move the safety
belt out of the way to access the
lever.
4. Continue lowering the seatback
until it is completely folded and
locks in place.

Rear Seats
Folding the Seatback
Either side of the seatback can be
folded down for more cargo space.
Fold a seatback only when the
vehicle is not moving.

{ Warning

{ Caution

If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.

Folding a rear seat with the safety
belts still fastened may cause
damage to the seat or the safety
belts. Always unbuckle the safety
belts and return them to their
normal stowed position before
folding a rear seat.

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Seats and Restraints

3-11

{ Caution
Folding the rear seatback prior to
tilting the seat cushion forward
may damage the rear seat.
Always tilt the rear seat cushion
forward before folding the
seatback.
To fold a seatback down:
1. Make sure the floor area in front
of the rear seats is clear.
2. Fully lower the head restraint.
See Head Restraints on
page 3-2.
3. Slide the front seats forward and
place the front seatbacks in the
upright position. See Seat
Adjustment on page 3-3 and
Reclining Seatbacks on
page 3-5.

4. Pull the strap on the front edge
of the rear seat cushion to
release the cushion. Tilt the seat
cushion forward toward the front
of the vehicle.
The seat cushion must be tilted
forward before the seatback is
folded down. Otherwise, the
seatback will not fold down
properly.

Rear Seat with Retainer Hook on
the Seatback
5. Make sure the safety belt is in
the retainer hook on top of the
seatback, if equipped.

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3-12

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Seats and Restraints

Rear Seat with Retainer Hook on
the Seatback
6. Reach under the belt and pull
the lever on top of the seatback
to unlock the seatback.
A tab near the seatback lever
raises when the seatback is
unlocked.

7. Fold the seatback forward
and down.

Safety Belt Clip on Side Trim
8. Place the outboard safety belt in
the safety belt clip (if equipped)
on the side trim of the vehicle.
9. Repeat Steps 1–8 for the other
seatback and seat cushion,
if desired.

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Seats and Restraints
Raising the Seatback

To return the rear seatback to the
normal seating position:

{ Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.

{ Warning
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the safety belts are
properly routed and attached, and
are not twisted.

3-13

2. Lift the seatback and push it
rearward to lock it in place. A tab
near the seatback lever retracts
when the seatback is locked in
place.
Make sure the safety belts are
not pinched by the seatback
locking mechanism.

Safety Belt Clip on Side Trim
1. Remove the outboard safety belt
from the safety belt clip (if
equipped) on the side trim of the
vehicle.

The center rear safety belt may
lock when you raise the
seatback. If this happens, let the
belt go back all the way and
start again. If the safety belt is
still locked, try again after pulling
the seat cushion out.
3. Push and pull the top of the
seatback to be sure it is locked
into position.

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3-14

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Seats and Restraints

4. Return the seat cushion to its
original position and push down
on the front part of the seat
cushion until it latches.

Rear Seat Armrest

This section of the manual
describes how to use safety belts
properly. It also describes some
things not to do with safety belts.

Make sure the safety belts and
safety belt buckles are not
trapped under the seat cushion
and are properly positioned
for use.

{ Warning

5. Repeat Steps 1–4 for the other
seatback and seat cushion,
if necessary.
If additional cargo space is not
needed, the seatbacks should be
kept in the upright, locked position.

Safety Belts

The rear seat has an armrest in the
center of the seatback. Lower the
armrest to access the cupholders.
To fold, lift the armrest up and push
it rearward until it is flush with the
seatback.

Do not let anyone ride where a
safety belt cannot be worn
properly. In a crash, if you or your
passenger(s) are not wearing
safety belts, injuries can be much
worse than if you are wearing
safety belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
(Continued)

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Seats and Restraints
Warning (Continued)

Why Safety Belts Work

are more likely to be seriously
injured or killed. Do not allow
passengers to ride in any area of
the vehicle that is not equipped
with seats and safety belts.

safety belts. That is why wearing
safety belts makes such good
sense.

Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?

Always wear a safety belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders on
page 5-10.

3-15

When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the safety belts!
When you wear a safety belt, you
and the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the

A: You could be — whether you are
wearing a safety belt or not.
Your chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.
Q: If my vehicle has airbags, why
should I have to wear safety
belts?
A: Airbags are supplemental
systems only; so they work with
safety belts — not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection.

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3-16

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Seats and Restraints
.

Also, in nearly all states and in
all Canadian provinces, the law
requires wearing safety belts.

How to Wear Safety Belts
Properly

{ Warning

This section is only for people of
adult size.
There are special things to know
about safety belts and children. And
there are different rules for smaller
children and infants. If a child will be
riding in the vehicle, see Older
Children on page 3-36 or Infants
and Young Children on page 3-38.
Follow those rules for everyone's
protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
There are important things to know
about wearing a safety belt properly.

Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.

You can be seriously injured,
or even killed, by not wearing
your safety belt properly.
.

Sit up straight and always keep
your feet on the floor in front
of you.

.

Never allow the lap or
shoulder belt to become
loose or twisted.

.

Always use the correct buckle
for your seating position.

.

.

Wear the lap part of the belt low
and snug on the hips, just
touching the thighs. In a crash,
this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.

Never wear the shoulder belt
under both arms or behind
your back.

.

Never route the lap or
shoulder belt over an
armrest.

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Black plate (17,1)

Seats and Restraints

Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is
adjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.

3-17

2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
The rear center safety belt can
only be withdrawn from the
retractor if the seatback is in the
upright locked position.

3. Push the latch plate into the
buckle until it clicks.
4. Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3-22.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.

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3-18

Black plate (18,1)

Seats and Restraints
Shoulder Belt Height Adjuster

5. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.

The vehicle has a shoulder belt
height adjuster for the driver and
right front passenger seating
positions.

To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the safety belt
webbing when the safety belt is not
in use.
6. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull the
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.

Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
safety belt and the vehicle.

Adjust the height so the shoulder
portion of the belt is on the shoulder
but not falling off of it. The belt
should be close to but not
contacting the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See How
to Wear Safety Belts Properly on
page 3-16.

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Black plate (19,1)

Seats and Restraints
Safety Belt Pretensioners

To move the shoulder belt height
adjuster down, push down on the
release button and move the height
adjuster to the desired position. You
can move the height adjuster up by
pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without pushing the release button
to make sure it has locked into
position.

This vehicle has safety belt
pretensioners for the front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. And, for vehicles
with side impact airbags, safety belt
pretensioners can help tighten the
safety belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle's safety
belt system will need to be replaced.
See Replacing Safety Belt System
Parts after a Crash on page 3-22.

3-19

Rear Safety Belt Comfort
Guides
Rear safety belt comfort guides may
provide added safety belt comfort
for older children who have
outgrown booster seats and for
some adults. When installed on a
shoulder belt, the comfort guide
positions the shoulder belt away
from the neck and head.
Safety belt comfort guides are
available through your dealer.

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3-20

Black plate (20,1)

Seats and Restraints

To install the adjustable comfort
guide to the seatback and the
safety belt:

3. Place the guide over the belt,
and insert the two edges of the
belt into the slots of the guide.
1. Locate the anchorage loop on
the rear outboard seatback, near
the top.
2. Attach the adjustable comfort
guide to the anchor loop by
threading the hook through
the loop.

4. Be sure that the belt is not
twisted and it lies flat. The
elastic cord must be under the
belt and the guide on top.
5. The elastic cord on the comfort
guide is adjustable. You can
make it longer or shorter by
squeezing both ends of the
plastic adjuster and pulling on
the elastic cord or the guide.

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Seats and Restraints

3-21

Safety Belt Use During
Pregnancy

6. Adjust the guide so the shoulder
portion of the belt is on the
shoulder and not falling off of it.
The belt should be close to, but
not contacting, the neck.
Improper comfort guide
adjustment could reduce the
effectiveness of the safety belt in
a crash.

Safety belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear safety belts.

{ Warning
A safety belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.

7. Buckle and position the safety
belt as described previously in
this section. Make sure that the
shoulder belt crosses the
shoulder.
To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide.
Un-hook the guide from the loop on
the seat. Store the guide in a
convenient place like the glove box
for the next time it is needed.

A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.

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3-22

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Seats and Restraints

The best way to protect the fetus is
to protect the mother. When a safety
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making safety
belts effective is wearing them
properly.

Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults. Never
use it for securing child seats. To
wear it, attach it to the regular safety
belt. See the instruction sheet that
comes with the extender.

Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. See Safety Belt
Reminders on page 5-10.
Keep safety belts clean and dry.
See Safety Belt Care on page 3-22.

Safety Belt Care
Keep belts clean and dry.

{ Warning
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Replacing Safety Belt
System Parts after a
Crash

{ Warning
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
(Continued)

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Seats and Restraints
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See Airbag
Readiness Light on page 5-11.

Airbag System
The vehicle has the following
airbags:
.

A frontal airbag for the driver.

.

A frontal airbag for the front
outboard passenger.

.

A knee airbag for the driver.

.

A knee airbag for the front
outboard passenger.

.

A seat-mounted side impact
airbag for the driver.

.

A seat-mounted side impact
airbag for the front outboard
passenger.

.

Seat-mounted side impact
airbags for the second row
outboard passengers.

.

A roof-rail airbag for the driver
and the passenger seated
directly behind the driver.

.

3-23

A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger.

All vehicle airbags have the word
AIRBAG on the trim or on a label
near the deployment opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For knee airbags, the word AIRBAG
is on the lower part of the
instrument panel.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback closest to
the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce

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3-24

Black plate (24,1)

Seats and Restraints

the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:

Warning (Continued)
vehicle should wear a safety belt
properly, whether or not there is
an airbag for that person.

{ Warning
You can be severely injured or
killed in a crash if you are not
wearing your safety belt, even
with airbags. Airbags are
designed to work with safety
belts, not replace them. Also,
airbags are not designed to inflate
in every crash. In some crashes
safety belts are the only restraint.
See When Should an Airbag
Inflate? on page 3-27.
Wearing your safety belt during a
crash helps reduce the chance of
hitting things inside the vehicle or
being ejected from it. Airbags are
“supplemental restraints” to the
safety belts. Everyone in the
(Continued)

Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.

{ Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Safety belts help keep
you in position before and during
a crash. Always wear a safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
(Continued)

{ Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, see Older Children on
page 3-36 or Infants and Young
Children on page 3-38.

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Seats and Restraints

3-25

Where Are the Airbags?

There is an airbag readiness light
on the instrument cluster, which
shows the airbag symbol. The
system checks the airbag electrical
system for malfunctions. The light
tells you if there is an electrical
problem. See Airbag Readiness
Light on page 5-11 for more
information.

The driver frontal airbag is in the
center of the steering wheel.
The front outboard passenger
frontal airbag is in the passenger
side instrument panel.

The driver knee airbag is below the
steering column. The front outboard
passenger knee airbag is below the
glove box.

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3-26

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Seats and Restraints
Warning (Continued)
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.

Driver Side Shown, Passenger
Side Similar

Rear Seat Driver Side Shown,
Passenger Side Similar

The seat-mounted side impact
airbags for the driver and front
outboard passenger are in the side
of the seatbacks closest to the door.

The second row seat-mounted side
impact airbags are in the sides of
the rear seatback closest to
the door.

The roof-rail airbags for the driver,
right front passenger, and second
row outboard passengers are in the
ceiling above the side windows.

{ Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
(Continued)

Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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Seats and Restraints

When Should an Airbag
Inflate?

It depends on what is hit, the
direction of the impact, and how
quickly the vehicle slows down.

This vehicle is equipped with
airbags. See Airbag System on
page 3-23. Airbags are designed to
inflate if the impact exceeds the
specific airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.

Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.

Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling.

Frontal airbags are not intended to
inflate during vehicle rollovers, in
rear impacts, or in many side
impacts.
In addition, the vehicle has
advanced technology frontal
airbags. Advanced technology
frontal airbags adjust the restraint
according to crash severity.
Knee airbags are designed to inflate
in moderate to severe frontal or
near frontal impacts. Knee airbags
are not designed to inflate during
vehicle rollovers, in rear impacts,
or in many side impacts.

3-27

Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck, if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.

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Seats and Restraints

In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.

What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see Where Are
the Airbags? on page 3-25.

How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In

moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.

What Will You See after
an Airbag Inflates?

Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.

After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? on page 3-25.

Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See When
Should an Airbag Inflate? on
page 3-27.
Airbags should never be regarded
as anything more than a supplement
to safety belts.

The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.

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Seats and Restraints

{ Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps, turn on the
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps, and turn off

the hazard warning flashers by
using the controls for those
features.

.

Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.

.

The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy on
page 13-13 and Event Data
Recorders on page 13-14.

.

Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.

{ Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.

3-29

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3-30

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Seats and Restraints

Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.

word ON or OFF, or the symbol for
on or off, will be visible. See
Passenger Airbag Status Indicator
on page 5-11.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag (if equipped) under certain
conditions. No other airbag is
affected by the passenger sensing
system.

United States

The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag
and knee airbag (if equipped)
should be allowed to inflate or not.

Canada and Mexico

According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.

The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. When the
system check is complete, either the

Whenever possible, children age
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.

{ Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

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Seats and Restraints
.

The system determines that a
small child is present in a child
restraint.

.

The system determines that a
small child is present in a
booster seat.

.

A front outboard passenger
takes his/her weight off of the
seat for a period of time.

.

A front outboard passenger seat
is occupied by a smaller person,
such as a child who has
outgrown child restraints.

.

There is a critical problem with
the airbag system or the
passenger sensing system.

Warning (Continued)
system is fail-safe. No one can
guarantee that an airbag will not
inflate under some unusual
circumstance, even though the
airbag(s) are off.
Secure rear-facing child restraints
in a rear seat, even if the
airbag(s) are off. If you secure a
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag (if equipped) if:
.

The front outboard passenger
seat is unoccupied.

.

The system determines that an
infant is present in a rear-facing
infant seat.

When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag (if equipped), the
off indicator will light and stay lit as
a reminder that the airbags are off.
See Passenger Airbag Status
Indicator on page 5-11.

3-31

The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag (if equipped)
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat. When the
passenger sensing system has
allowed the airbags to be enabled,
the on indicator will light and stay lit
as a reminder that the airbags are
active.
For some children who have
outgrown child restraints and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag (if
equipped), depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a safety belt properly —
whether or not there is an airbag for
that person.

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Black plate (32,1)

Seats and Restraints

{ Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5-11 for more
information, including important
safety information.

If the On Indicator Is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

4. Reinstall the child restraint
following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (Rear
Seat) on page 3-49 or Securing
Child Restraints (Front
Passenger Position) on
page 3-51.
5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is still lit,
turn the vehicle off. Then slightly
recline the vehicle seatback and
adjust the seat cushion,
if adjustable, to make sure that
the vehicle seatback is not
pushing the child restraint into
the seat cushion. Also make
sure the child restraint is not
trapped under the vehicle head
restraint. If this happens, adjust
the head restraint. See Head
Restraints on page 3-2.
6. Restart the vehicle.

If the on indicator is still lit, secure
the child in the child restraint in a
rear seat position in the vehicle, and
check with your dealer.

If the Off Indicator Is Lit for an
Adult-Sized Occupant

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Seats and Restraints
If a person of adult size is sitting in
the front outboard passenger seat,
but the off indicator is lit, it could be
because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag (if
equipped):
1. Turn the vehicle off.
2. Remove any additional material
from the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully
upright position.
4. Have the person sit upright in
the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the
person remain in this position for
two to three minutes after the on
indicator is lit.

{ Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag off indicator is lit.

Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts” and “Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.

3-33

A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.

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3-34

Black plate (34,1)

Seats and Restraints

{ Warning

{ Warning

Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.

For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.

Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.

Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and

diagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This

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Seats and Restraints
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See Passenger Sensing System on
page 3-30.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.

Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-11.

{ Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-25. See your
dealer for service.

3-35

Replacing Airbag System
Parts after a Crash

{ Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

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3-36

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Seats and Restraints

If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-11.

Child Restraints
Older Children

The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.

Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.

.

Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See “Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt on
page 3-17. If the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.

.

Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.

Older children who have outgrown
booster seats should wear the
vehicle safety belts.

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Seats and Restraints
.

Can proper safety belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.

Q: What is the proper way to
wear safety belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder
belt can provide. The shoulder
belt should not cross the face or
neck. The lap belt should fit
snugly below the hips, just
touching the top of the thighs.
This applies belt force to the
child's pelvic bones in a crash.
It should never be worn over the
abdomen, which could cause
severe or even fatal internal
injuries in a crash.
Also see “Rear Safety Belt Comfort
Guides” under Lap-Shoulder Belt on
page 3-17.
According to accident statistics,
children are safer when properly
restrained in a rear seating position.

3-37

In a crash, children who are not
buckled up can strike other people
who are buckled up, or can be
thrown out of the vehicle. Older
children need to use safety belts
properly.

{ Warning
Never allow more than one child
to wear the same safety belt. The
safety belt cannot properly spread
the impact forces. In a crash, they
can be crushed together and
seriously injured. A safety belt
must be used by only one person
at a time.

{ Warning
Never allow a child to wear the
safety belt with the shoulder belt
behind their back. A child can be
seriously injured by not wearing
the lap-shoulder belt properly. In a
crash, the child would not be
restrained by the shoulder belt.
The child could move too far
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
(Continued)

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Seats and Restraints
Warning (Continued)

belt. The belt force would then be
applied right on the abdomen.
That could cause serious or fatal
injuries. The shoulder belt should
go over the shoulder and across
the chest.

Infants and Young
Children
Everyone in a vehicle needs
protection! This includes infants and
all other children. Neither the
distance traveled nor the age and
size of the traveler changes the
need, for everyone, to use safety
restraints. In fact, the law in every
state in the United States and in
every Canadian province says
children up to some age must be
restrained while in a vehicle.

{ Warning
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Never leave children
unattended in a vehicle and never
allow children to play with the
safety belts.

Every time infants and young
children ride in vehicles, they should
have the protection provided by
appropriate child restraints. Neither
the vehicle's safety belt system nor
its airbag system is designed
for them.
Children who are not restrained
properly can strike other people,
or can be thrown out of the vehicle.

{ Warning
Never hold an infant or a child
while riding in a vehicle. Due to
crash forces, an infant or a child
will become so heavy it is not
possible to hold it during a crash.
For example, in a crash at only
40 km/h (25 mph), a 5.5 kg (12 lb)
infant will suddenly become a
110 kg (240 lb) force on a person's
arms. An infant should be
secured in an appropriate
restraint.

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Seats and Restraints
Warning (Continued)
the front outboard seat, always
move the front passenger seat as
far back as it will go.

{ Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Never put a rear-facing
child restraint in the front
outboard seat. Secure a
rear-facing child restraint in a rear
seat. It is also better to secure a
forward-facing child restraint in a
rear seat. If you must secure a
forward-facing child restraint in
(Continued)

Q: What are the different types of
add-on child restraints?
A: Add-on child restraints, which
are purchased by the vehicle
owner, are available in four basic
types. Selection of a particular
restraint should take into
consideration not only the child's

3-39

weight, height, and age but also
whether or not the restraint will
be compatible with the motor
vehicle in which it will be used.
For most basic types of child
restraints, there are many
different models available. When
purchasing a child restraint, be
sure it is designed to be used in
a motor vehicle. If it is, the
restraint will have a label saying
that it meets federal motor
vehicle safety standards.
The restraint manufacturer
instructions that come with the
restraint state the weight and
height limitations for a particular
child restraint. In addition, there
are many kinds of restraints
available for children with
special needs.

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3-40

Black plate (40,1)

Seats and Restraints

{ Warning

{ Warning

To reduce the risk of neck and
head injury during a crash, infants
need complete support. In a
crash, if an infant is in a
rear-facing child restraint, the
crash forces can be distributed
across the strongest part of an
infant's body, the back and
shoulders. Infants should always
be secured in rear-facing child
restraints.

A young child's hip bones are still
so small that the vehicle's regular
safety belt may not remain low on
the hip bones, as it should.
Instead, it may settle up around
the child's abdomen. In a crash,
the belt would apply force on a
body area that is unprotected by
any bony structure. This alone
could cause serious or fatal
injuries. To reduce the risk of
serious or fatal injuries during a
crash, young children should
always be secured in appropriate
child restraints.

Child Restraint Systems

Rear-Facing Infant Seat
A rear-facing infant seat provides
restraint with the seating surface
against the back of the infant.
The harness system holds the infant
in place and, in a crash, acts to
keep the infant positioned in the
restraint.

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Black plate (41,1)

Seats and Restraints

3-41

Securing an Add-On Child
Restraint in the Vehicle

{ Warning

Forward-Facing Child Seat

Booster Seats

A forward-facing child seat provides
restraint for the child's body with the
harness.

A booster seat is a child restraint
designed to improve the fit of the
vehicle's safety belt system.
A booster seat can also help a child
to see out the window.

A child can be seriously injured or
killed in a crash if the child
restraint is not properly secured in
the vehicle. Secure the child
restraint properly in the vehicle
using the vehicle safety belt or
LATCH system, following the
instructions that came with that
child restraint and the instructions
in this manual.
To help reduce the chance of injury,
the child restraint must be secured
in the vehicle. Child restraint
systems must be secured in vehicle
seats by lap belts or the lap belt
portion of a lap-shoulder belt, or by
the LATCH system. See Lower
Anchors and Tethers for Children
(LATCH System) on page 3-43.

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3-42

Black plate (42,1)

Seats and Restraints

Children can be endangered in a
crash if the child restraint is not
properly secured in the vehicle.
When securing an add-on child
restraint, refer to the instructions
that come with the restraint which
may be on the restraint itself or in a
booklet, or both, and to this manual.
The child restraint instructions are
important, so if they are not
available, obtain a replacement
copy from the manufacturer.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle — even when no child is
in it.
In some areas of the United States
and Canada, Certified Child
Passenger Safety Technicians
(CPSTs) are available to inspect
and demonstrate how to correctly
use and install child restraints. In
the U.S., refer to the National
Highway Traffic Safety

Administration (NHTSA) website to
locate the nearest child safety seat
inspection station. For CPST
availability in Canada, check with
Transport Canada or the Provincial
Ministry of Transportation office.

Securing the Child Within the
Child Restraint

{

Warning

A child can be seriously injured or
killed in a crash if the child is not
properly secured in the child
restraint. Secure the child
properly following the instructions
that came with that child restraint.

Where to Put the
Restraint
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.

Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great if the
airbag deploys.

{ Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front passenger
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
front passenger airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
passenger frontal airbag, no
(Continued)

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Seats and Restraints
Warning (Continued)
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though it is
turned off.
Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the front seat, always move the
front passenger seat as far back
as it will go. It is better to secure
the child restraint in a rear seat.
See Passenger Sensing System
on page 3-30 for additional
information.
When securing a child restraint in a
rear seating position, study the
instructions that came with the child
restraint to make sure it is
compatible with this vehicle.

Child restraints and booster seats
vary considerably in size, and some
may fit in certain seating positions
better than others. Always make
sure the child restraint is properly
secured.
Depending on where you place the
child restraint and the size of the
child restraint, you may not be able
to access adjacent safety belt
assemblies or LATCH anchors for
additional passengers or child
restraints. Adjacent seating
positions should not be used if the
child restraint prevents access to or
interferes with the routing of the
safety belt.
Wherever a child restraint is
installed, be sure to secure the child
restraint properly.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle — even when no child is
in it.

3-43

Lower Anchors and
Tethers for Children
(LATCH System)
The LATCH system secures a child
restraint during driving or in a crash.
LATCH attachments on the child
restraint are used to attach the child
restraint to the anchors in the
vehicle. The LATCH system is
designed to make installation of a
child restraint easier.
In order to use the LATCH system in
your vehicle, you need a child
restraint that has LATCH
attachments. LATCH-compatible
rear-facing and forward-facing child
seats can be properly installed
using either the LATCH anchors or
the vehicle’s safety belts. Do not
use both the safety belts and the
LATCH anchorage system to secure
a rear-facing or forward-facing
child seat.
Booster seats use the vehicle’s
safety belts to secure the child in
the booster seat. If the manufacturer

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3-44

Black plate (44,1)

Seats and Restraints

recommends that the booster seat
be secured with the LATCH system,
this can be done as long as the
booster seat can be positioned
properly and there is no interference
with the proper positioning of the
lap-shoulder belt on the child.
Make sure to follow the instructions
that came with the child restraint,
and also the instructions in this
manual.

The following explains how to attach
a child restraint with these
attachments in the vehicle.
Not all vehicle seating positions or
child restraints have lower anchors
and attachments or top tether
anchors and attachments.

Lower Anchors

When installing a child restraint with
a top tether, you must also use
either the lower anchors or the
safety belts to properly secure the
child restraint. A child restraint must
never be installed using only the top
tether and anchor.
The LATCH anchorage system can
be used until the combined weight
of the child plus the child restraint is
29.5 kg (65 lbs). Use the safety belt
alone instead of the LATCH
anchorage system once the
combined weight is more than
29.5 kg (65 lbs).

Top Tether Anchor

Lower anchors (1) are metal bars
built into the vehicle. There are two
lower anchors for each LATCH
seating position that will
accommodate a child restraint with
lower attachments (2).

A top tether (3, 4) anchors the top of
the child restraint to the vehicle.
A top tether anchor is built into the
vehicle. The top tether
attachment (2) on the child restraint
connects to the top tether anchor in
the vehicle in order to reduce the
forward movement and rotation of
the child restraint during driving or in
a crash.

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Seats and Restraints
The child restraint may have a
single tether (3) or a dual tether (4).
Either will have a single
attachment (2) to secure the top
tether to the anchor.
Some child restraints that have a
top tether are designed for use with
or without the top tether being
attached. Others require the top
tether always to be attached. In
Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached. Be sure to read and follow
the instructions for your child
restraint.

3-45

Lower Anchor and Top Tether
Anchor Locations

To assist in locating the lower
anchors, each seating position with
lower anchors has two labels, near
the crease between the seatback
and the seat cushion.

I (Top Tether Anchor):

Seating
positions with top tether anchors.

H (Lower Anchor): Seating
positions with two lower anchors.

To assist in locating the top tether
anchors, the top tether anchor
symbol is on the trim near the
anchor.

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3-46

Black plate (46,1)

Seats and Restraints
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position. See Where to Put the
Restraint on page 3-42 for
additional information.

Securing a Child Restraint
Designed for the LATCH
System
The top tether anchors are on the
back of the rear seatbacks. Be sure
to use an anchor on the same side
of the vehicle as the seating
position where the child restraint will
be placed.
Do not secure a child restraint in a
position without a top tether anchor
if a national or local law requires
that the top tether be attached, or if
the instructions that come with the
child restraint say that the top tether
must be attached.

{ Warning
If a LATCH-type child restraint is
not attached to anchors, the child
restraint will not be able to protect
the child correctly. In a crash, the
child could be seriously injured or
killed. Install a LATCH-type child
restraint properly using the
anchors, or use the vehicle safety
belts to secure the restraint,
following the instructions that
came with the child restraint and
the instructions in this manual.

{ Warning
Do not attach more than one child
restraint to a single anchor.
Attaching more than one child
restraint to a single anchor could
cause the anchor or attachment
to come loose or even break
during a crash. A child or others
could be injured. To reduce the
risk of serious or fatal injuries
during a crash, attach only one
child restraint per anchor.

{ Warning
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Buckle any unused safety
belts behind the child restraint so
children cannot reach them. Pull
the shoulder belt all the way out
(Continued)

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Seats and Restraints
Warning (Continued)
of the retractor to set the lock,
if the vehicle has one, after the
child restraint has been installed.

{ Caution
Do not let the LATCH
attachments rub against the
vehicle’s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.

If you need to secure more than one
child restraint in the rear seat, see
Where to Put the Restraint on
page 3-42.
This system is designed to make
installation of child restraints easier.
When using lower anchors, do not
use the vehicle's safety belts.
Instead use the vehicle's anchors
and child restraint attachments to
secure the restraints. Some
restraints also use another vehicle
anchor to secure a top tether.
1. Attach and tighten the lower
attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to your
child restraint manufacturer
instructions and the instructions
in this manual.

3-47

1.1. Find the lower anchors for
the desired seating
position.
1.2. Put the child restraint on
the seat.
When installing a
rear-facing child restraint, it
may be necessary to move
the front seat forward to
properly install the child
restraint per the child
restraint manufacturer
instructions. See Seat
Adjustment on page 3-3.
1.3. Attach and tighten the lower
attachments on the child
restraint to the lower
anchors.
2. If the child restraint manufacturer
recommends that the top tether
be attached, attach and tighten
the top tether to the top tether
anchor, if equipped. Refer to the
child restraint instructions and
the following steps:
2.1. Find the top tether anchor.

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3-48

Black plate (48,1)

Seats and Restraints

2.2. Remove the cargo cover
before installing the top
tether. Place the cargo
cover on the floor of the
cargo area. The cargo
cover should remain off
while the top tether is
in use.

If the position you are using
does not have a head
restraint and you are using
a single tether, route the
tether over the seatback.

2.3. Route, attach, and tighten
the top tether according to
your child restraint
instructions and the
following instructions:
If the position you are using
does not have a head
restraint and you are using
a dual tether, route the
tether over the seatback.

If the position you are using
has an adjustable head
restraint and you are using
a single tether, raise the
head restraint and route the
tether under the head
restraint and in between the
head restraint posts.

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Black plate (49,1)

Seats and Restraints
If the position you are using
has an adjustable head
restraint and you are using
a dual tether, raise the head
restraint and route the
tether under the head
restraint and around the
head restraint posts.
3. Before placing a child in the
child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
LATCH path and attempt to
move it side to side and back
and forth. There should be no
more than 2.5 cm (1 in) of
movement for proper installation.

Replacing LATCH System
Parts After a Crash

{ Warning
A crash can damage the LATCH
system in the vehicle. A damaged
LATCH system may not properly
(Continued)

Warning (Continued)
secure the child restraint,
resulting in serious injury or even
death in a crash. To help make
sure the LATCH system is
working properly after a crash,
see your dealer to have the
system inspected and any
necessary replacements made as
soon as possible.
If the vehicle has the LATCH system
and it was being used during a
crash, new LATCH system parts
may be needed.
New parts and repairs may be
necessary even if the LATCH
system was not being used at the
time of the crash.

3-49

Securing Child Restraints
(Rear Seat)
When securing a child restraint in a
rear seating position, study the
instructions that came with the child
restraint to make sure it is
compatible with this vehicle.
If the child restraint has the LATCH
system, see Lower Anchors and
Tethers for Children (LATCH
System) on page 3-43 for how and
where to install the child restraint
using LATCH. If a child restraint is
secured in the vehicle using a
safety belt and it uses a top tether,
see Lower Anchors and Tethers for
Children (LATCH System) on
page 3-43 for top tether anchor
locations.
Do not secure a child seat in a
position without a top tether anchor
if a national or local law requires
that the top tether be anchored, or if
the instructions that come with the
child restraint say that the top strap
must be anchored.

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3-50

Black plate (50,1)

Seats and Restraints

In Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached.
If the child restraint does not have
the LATCH system, you will be
using the safety belt to secure the
child restraint in this position. Be
sure to follow the instructions that
came with the child restraint. Secure
the child in the child restraint when
and as the instructions say.

forward to properly install the
child restraint per the child
restraint manufacturer
instructions.
2. Pick up the latch plate, and run
the lap and shoulder portions of
the vehicle's safety belt through
or around the restraint. The child
restraint instructions will show
you how.

3. Push the latch plate into the
buckle until it clicks.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.

If more than one child restraint
needs to be installed in the rear
seat, be sure to read Where to Put
the Restraint on page 3-42.
1. Put the child restraint on
the seat.
For outboard second row seating
positions, remove the safety belt
from the guide. Do not secure
the child restraint with the safety
belt routed through the guide.
When installing a rear-facing
child restraint, it may be
necessary to move the front seat

4. Pull the shoulder belt all the way
out of the retractor to set the
lock. When the retractor lock is
set, the belt can be tightened but
not pulled out of the retractor.

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Seats and Restraints
6. If the child restraint has a top
tether, follow the child restraint
manufacturer's instructions
regarding the use of the top
tether. See Lower Anchors and
Tethers for Children (LATCH
System) on page 3-43 for more
information.

5. To tighten the belt, push down
on the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the belt,
and feed the shoulder belt back
into the retractor. When installing
a forward-facing child restraint, it
may be helpful to use your knee
to push down on the child
restraint as you tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 4 and 5.

7. Before placing a child in the
child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
safety belt path and attempt to
move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint,
unbuckle the vehicle safety belt and
let it return to the stowed position.
If the top tether is attached to a top
tether anchor, disconnect it.

3-51

Securing Child Restraints
(Front Passenger
Position)
This vehicle has airbags. A rear
seat is a safer place to secure a
forward-facing child restraint. See
Where to Put the Restraint on
page 3-42.
In addition, the vehicle has a
passenger sensing system which is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag (if equipped) under
certain conditions. See Passenger
Sensing System on page 3-30 and
Passenger Airbag Status Indicator
on page 5-11 for more information,
including important safety
information.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag deploys.

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3-52

Black plate (52,1)

Seats and Restraints

{ Warning

Warning (Continued)

A child in a rear-facing child
restraint can be seriously injured
or killed if the right front
passenger airbag inflates. This is
because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the right front
passenger airbag inflates and the
passenger seat is in a forward
position.

Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the right front seat, always move
the front passenger seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.

Even if the passenger sensing
system has turned off the right
front passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though it is
turned off.
(Continued)

If the child restraint has the LATCH
system, see Lower Anchors and
Tethers for Children (LATCH
System) on page 3-43 for how and
where to install the child restraint
using LATCH. If a child restraint is
secured using a safety belt and it
uses a top tether, see Lower
Anchors and Tethers for Children
(LATCH System) on page 3-43 for
top tether anchor locations.

See Passenger Sensing System
on page 3-30 for additional
information.

Do not secure a child seat in a
position without a top tether anchor
if a national or local law requires
that the top tether be anchored, or if
the instructions that come with the
child restraint say that the top strap
must be anchored.
In Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached.
You will be using the lap-shoulder
belt to secure the child restraint in
this position. Follow the instructions
that came with the child restraint.
1. Move the seat as far back as it
will go before securing the
forward-facing child restraint.
When the passenger sensing
system has turned off the front
outboard passenger frontal
airbag and knee airbag (if
equipped), the off indicator on
the passenger airbag status
indicator should light and stay lit

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Seats and Restraints
when the vehicle is started. See
Passenger Airbag Status
Indicator on page 5-11.
2. Put the child restraint on
the seat.
3. Pick up the latch plate, and run
the lap and shoulder portions of
the vehicle's safety belt through
or around the restraint. The child
restraint instructions will show
you how.

3-53

4. Push the latch plate into the
buckle until it clicks.
Position the release button on
the buckle, so that the safety
belt could be quickly unbuckled
if necessary.

5. Pull the shoulder belt all the way
out of the retractor to set the
lock. When the retractor lock is
set, the belt can be tightened but
not pulled out of the retractor.

6. To tighten the belt, push down
on the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the belt,
and feed the shoulder belt back
into the retractor. When installing
a forward-facing child restraint, it
may be helpful to use your knee
to push down on the child
restraint as you tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6.

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3-54

Seats and Restraints

7. Before placing a child in the
child restraint, make sure it is
securely held in place. To check,
grasp the child restraint at the
safety belt path and attempt to
move it side to side and back
and forth. When the child
restraint is properly installed,
there should be no more than
2.5 cm (1 in) of movement.
If the front outboard passenger
frontal airbag and knee airbag (if
equipped) are off, the off indicator in
the passenger airbag status
indicator will come on and stay on
when the vehicle is started.
If a child restraint has been installed
and the on indicator is lit, see “If the
On Indicator Is Lit for a Child
Restraint” under Passenger Sensing
System on page 3-30.
To remove the child restraint,
unbuckle the vehicle safety belt and
let it return to the stowed position.

Black plate (54,1)

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Black plate (1,1)

Storage

Storage

Storage
Compartments

Storage Compartments
Storage Compartments . . . . . . .
Instrument Panel Storage . . . . .
Cupholders . . . . . . . . . . . . . . . . . . .
Sunglasses Storage . . . . . . . . . .
Underseat Storage . . . . . . . . . . . .
Center Console Storage . . . . . .

4-1
4-1
4-2
4-2
4-2
4-3

Additional Storage Features
Cargo Cover . . . . . . . . . . . . . . . . . . 4-3
Cargo Management
System . . . . . . . . . . . . . . . . . . . . . . 4-3
Convenience Net . . . . . . . . . . . . . 4-4
Warning Triangle . . . . . . . . . . . . . . 4-4
First Aid Kit . . . . . . . . . . . . . . . . . . . 4-5

{ Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.

Instrument Panel Storage

Roof Rack System
Roof Rack System . . . . . . . . . . . . 4-5

Pull the handle to open.

Push the button to open.

4-1

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4-2

Black plate (2,1)

Storage

Cupholders

Sunglasses Storage

Underseat Storage

If equipped, pull the rear seat
armrest down to access.

If equipped, the sunglasses storage
is over the driver door.

If equipped, there is storage under
the front passenger seat. Lift the
end of the tray and pull it forward to
open. Push it in toward the seat to
close.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Storage

Center Console Storage

Additional Storage
Features

Cargo Management
System

Cargo Cover

This vehicle has a cargo
management system in the rear.

For vehicles with center console
storage, push the button and slide
rearward to open.
If equipped, use the cargo cover to
cover items in the rear of the
vehicle.
To install, hang the loops on the
liftgate anchors.
Do not place objects on the cargo
cover.

Pull the handle to lift.

4-3

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

4-4

Black plate (4,1)

Storage

Fold the load floor. Place the hook
from the load floor inside the hook
on the side trim.

Convenience Net

Warning Triangle

The vehicle may have a
convenience net.

If equipped, the warning triangle is
stowed in the rear storage
compartment.

The net is used to store small loads
and should not be used for heavy
loads.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Storage

First Aid Kit

Roof Rack System

{ Warning

If equipped, the first aid kit is
stowed in the side rear storage
compartment.

If something is carried on top of
the vehicle that is longer or wider
than the roof rack — like paneling,
plywood, or a mattress — the
wind can catch it while the vehicle
is being driven. The item being
carried could be violently torn off,
and this could cause a collision
and damage the vehicle. Never
carry something longer or wider
than the roof rack on top of the
vehicle unless using a GM
certified accessory carrier.

4-5

For vehicles with a roof rack, the
rack can be used to load items. For
roof racks that do not have
crossrails included, GM Certified
crossrails can be purchased as an
accessory. See your dealer for
additional information.

{ Caution
Loading cargo on the roof rack
that weighs more than 75 kg
(165 lb) or hangs over the rear or
sides of the vehicle may damage
the vehicle. Load cargo so that it
rests evenly between the
crossrails, making sure to fasten
cargo securely.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

4-6

Storage

To prevent damage or loss of cargo
when driving, check to make sure
crossrails and cargo are securely
fastened. Loading cargo on the roof
rack will make the vehicle’s center
of gravity higher. Avoid high speeds,
sudden starts, sharp turns, sudden
braking, or abrupt maneuvers;
otherwise it may result in loss of
control. If driving for a long distance,
on rough roads, or at high speeds,
occasionally stop the vehicle to
make sure the cargo remains in its
place. Do not exceed the maximum
vehicle capacity when loading the
vehicle.
See Vehicle Load Limits on
page 9-10.

Black plate (6,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Instruments and Controls

Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Heated Steering Wheel . . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Windshield Wiper/Washer . . . . . 5-2
Rear Window Wiper/
Washer . . . . . . . . . . . . . . . . . . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Power Outlets . . . . . . . . . . . . . . . . . 5-5

Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Instrument Cluster . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . 5-9
Fuel Gauge . . . . . . . . . . . . . . . . . . . 5-9
Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10

Safety Belt Reminders . . . . . . . 5-10
Airbag Readiness Light . . . . . . 5-11
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-11
Charging System Light . . . . . . 5-12
Malfunction
Indicator Lamp . . . . . . . . . . . . . 5-13
Brake System Warning
Light . . . . . . . . . . . . . . . . . . . . . . . 5-15
Antilock Brake System (ABS)
Warning Light . . . . . . . . . . . . . . 5-16
Power Steering Warning
Light . . . . . . . . . . . . . . . . . . . . . . . 5-16
Lane Departure Warning
(LDW) Light . . . . . . . . . . . . . . . . 5-17
Vehicle Ahead Indicator . . . . . . 5-17
Traction Off Light . . . . . . . . . . . . 5-17
StabiliTrak® OFF Light . . . . . . . 5-17
Traction Control System
(TCS)/StabiliTrak® Light . . . . 5-18
Tire Pressure Light . . . . . . . . . . 5-18
Engine Oil Pressure Light . . . . 5-19
Low Fuel Warning Light . . . . . . 5-19
Immobilizer Light . . . . . . . . . . . . 5-19
High-Beam On Light . . . . . . . . . 5-20
Daytime Running Lamps
(DRL) Indicator Light . . . . . . . 5-20

5-1

Front Fog Lamp Light . . . . . . . . 5-20
Lamps On Reminder . . . . . . . . . 5-20
Cruise Control Light . . . . . . . . . 5-21

Information Displays
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 5-21

Vehicle Messages
Vehicle Messages . . . . . . . . . . .
Battery Voltage and Charging
Messages . . . . . . . . . . . . . . . . . .
Brake System Messages . . . .
Door Ajar Messages . . . . . . . . .
Engine Cooling System
Messages . . . . . . . . . . . . . . . . . .
Engine Oil Messages . . . . . . . .
Engine Power Messages . . . .
Fuel System Messages . . . . . .
Object Detection System
Messages . . . . . . . . . . . . . . . . . .
Ride Control System
Messages . . . . . . . . . . . . . . . . . .
Tire Messages . . . . . . . . . . . . . . .
Transmission Messages . . . . .

5-24
5-24
5-25
5-25
5-25
5-25
5-26
5-26
5-26
5-28
5-28
5-29

Vehicle Personalization
Vehicle Personalization . . . . . . 5-29

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5-2

Black plate (2,1)

Instruments and Controls

Controls

Do not adjust the steering wheel
while driving.

Steering Wheel
Adjustment

Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See "Steering
Wheel Controls" in the infotainment
manual.

Heated Steering Wheel

( (Heated Steering Wheel): For
vehicles with a heated steering
wheel, press to turn it on or off.
A light on the button displays when
the feature is turned on.
The steering wheel takes about
three minutes to start heating.

Horn
Press a on the steering wheel pad
to sound the horn.

Windshield Wiper/Washer

To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.
3. Pull or push the steering wheel
closer or away from you.
4. Lift the lever up to lock the
steering wheel in place.

The windshield wiper/washer lever
is on the right side of the steering
column.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Instruments and Controls
Move the lever to one of the
following positions:
HI: Use for fast wipes.
LO: Use for slow wipes.

continue until the lever is released
or the maximum wash time is
reached. When the windshield wiper
lever is released, additional wipes
may occur depending on how long
the windshield washer had been
activated. See Washer Fluid on
page 10-17 for information on filling
the windshield washer fluid
reservoir.

{ Warning
INT (Intermittent Wipes): Move
the lever up to INT for intermittent
wipes, then turn the x INT band
up for more frequent wipes or down
for less frequent wipes.
OFF: Use to turn the wipers off.

8 (Mist):

For a single wipe, briefly
move the wiper lever down. For
several wipes, hold the wiper
lever down.

b (Windshield Washer):

Pull the
windshield wiper lever toward you to
spray windshield washer fluid and
activate the wipers. The wipers will

In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged wiper blades
should be replaced. See Wiper
Blade Replacement on page 10-22.

5-3

Heavy snow or ice can overload the
wiper motor. A circuit breaker will
stop the motor until it cools down.

Rainsense™
If equipped with Rainsense, a rain
sensor detects the amount of water
on the windshield and controls the
frequency of the windshield wiper.
INT (Rainsense Wipe Sensitivity
Control): Move the windshield
wiper lever to INT. Turn the x INT
band on the wiper lever to adjust the
sensitivity.

.

Turn the band up for more
sensitivity to moisture.

.

Turn the band down for less
sensitivity to moisture.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-4
.

Black plate (4,1)

Instruments and Controls

Move the windshield wiper lever
out of the INT position to
deactivate Rainsense.

Keep the sensor free from debris to
allow for best system performance.

Rear Window Wiper/
Washer
For vehicles with the rear wiper/
washer, the controls are on the end
of the windshield wiper lever.

ON: Press the upper portion of the
button for continuous rear window
wipes.
OFF: The rear wiper turns off when
the button is returned to the middle
position.

INT (Intermittent Rear Wipes):
Press the lower portion of the button
to set a delay between wipes.

m = REAR (Rear Washer):

Push
the windshield wiper lever forward
to spray washer fluid on the rear
window. The lever returns to its
starting position when released.
Reverse Gear Wipes
If the rear wiper control is off, the
rear wiper will automatically operate
continuously when the shift lever is
in R (Reverse), and the front
windshield wiper is performing low
or high speed wipes. If the rear
wiper control is off, the shift lever is
in R (Reverse), and the front
windshield wiper is performing
interval wipes, then the rear wiper
automatically performs interval
wipes.
This feature can be changed. See
Vehicle Personalization on
page 5-29.

The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See Washer Fluid on
page 10-17.

Compass
The vehicle may have a compass
display in the Driver Information
Center (DIC).

Setting the Compass Zone
Under certain circumstances, such
as during a long trip or moving to a
new area, the compass zone will
need to be reset. If the compass is
not set to the correct zone, it may
give false readings. The compass
zone should be set to the area in
which the vehicle is currently
traveling.
Use the DIC buttons to set the
compass zone:
1. While the vehicle is in P (Park),
press the MENU button to
display the DIC menu.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Instruments and Controls
2. Press and hold SET/CLR while
the Set Area display is active.

Clock
The infotainment system controls
are used to access the time and
date settings through the menu
system. See “Using the System” in
the infotainment manual.

Setting the Clock
To set the time and date:
1. Press the CONFIG button and
then turn the TUNE/MENU knob
to select Time and Date or
press H.
3. Find the vehicle's current
location and zone number on the
map. Zones 1 through 15 are
available.
4. Use w x to change to the
correct zone number.
5. Press SET/CLR to confirm the
setting.

2. Select the desired feature.
3. Turn the TUNE/MENU knob to
adjust the highlighted number.
4. Press the TUNE/MENU knob to
select the next number.
5. To save and return to the Time
and Date menu, press / BACK
at any time or press the TUNE/
MENU knob after adjusting the
value.
6. Repeat steps 2–5 for the
remaining feature.

5-5

If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
Setting the 12/24 Hour Format
1. Press the CONFIG button and
select Time and Date or
press H.
2. Select Set Time Format.
3. Turn the TUNE/MENU knob to
highlight the 12 hour or 24 hour
display format.
4. Press the TUNE/MENU knob to
select display format.

Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There is one accessory power outlet
on the center stack below the
climate control. This outlet is
powered when the key is in ON/
RUN or ACC/ACCESSORY, or until
the driver door is opened within

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-6

Black plate (6,1)

Instruments and Controls

10 minutes of turning off the vehicle.
See Retained Accessory Power
(RAP) on page 9-19.

{ Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
Certain electrical accessories may
not be compatible with the
accessory power outlet and could
overload vehicle or adapter fuses.
If a problem is experienced, see
your dealer.
When adding electrical equipment,
be sure to follow the installation
instructions included with the
equipment. See Add-On Electrical
Equipment on page 9-46.

{ Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.

Power Outlet 120 Volt
Alternating Current
If equipped, this power outlet is on
the rear of the center console. It can
be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.

An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is in
ON/RUN and equipment requiring
less than 150 watts is plugged into
the outlet, and no system fault is
detected.
The indicator light does not come on
when the ignition is in LOCK/OFF or
if the equipment is not fully seated
into the outlet.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Instruments and Controls
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the Retained
Accessory Power (RAP) off and
then back on. See Retained
Accessory Power (RAP) on
page 9-19. The power restarts when
equipment using 150 watts or less is
plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for
and may not work properly, if the
following are plugged in:
.

Equipment with high initial peak
wattage such as:
compressor-driven refrigerators
and electric power tools.

.

Other equipment requiring an
extremely stable power supply
such as:
microcomputer-controlled
electric blankets, touch sensor
lamps, etc.

5-7

Warning Lights,
Gauges, and
Indicators

Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.

Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.

When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.

Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-8

Instruments and Controls

Instrument Cluster

English Shown, Metric Similar

Black plate (8,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

Instruments and Controls

Speedometer

Fuel Gauge

The speedometer shows the vehicle
speed in both kilometers per hour
(km/h) and miles per hour (mph).

The fuel gauge indicates about how
much fuel is left when the ignition is
turned to ON/RUN.
When the tank nears empty, the low
fuel warning light will come on.
There is still a little fuel left, but the
vehicle's fuel tank should be filled
soon. See Low Fuel Warning Light
on page 5-19 for more information.

Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.

An arrow on the fuel gauge
indicates on which side of the
vehicle the fuel door is located.

Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last reset.

5-9

Metric

The trip odometer is accessed and
reset through the Driver Information
Center (DIC). See Driver
Information Center (DIC) on
page 5-21.

Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
English

Here are four things that some
owners ask about. None of these
show a problem with the fuel gauge:
.

At the service station, the gas
pump shuts off before the gauge
reads full.

.

It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-10

Black plate (10,1)

Instruments and Controls

.

The indicator moves a little when
turning a corner or speeding up.

Safety Belt Reminders

.

The gauge goes back to empty
when the ignition is turned off.

Driver Safety Belt Reminder
Light
There is a driver safety belt
reminder light on the instrument
cluster.

Engine Coolant
Temperature Gauge

English
This gauge shows the engine
coolant temperature.
If the indicator needle moves to the
hot side of the gauge toward the
shaded area, the engine is too hot.
Metric

If the vehicle has been operated
under normal driving conditions, pull
off the road, stop the vehicle, and
turn off the engine as soon as
possible.

When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their safety belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver safety belt is buckled,
neither the light nor the chime
comes on.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

Instruments and Controls
Passenger Safety Belt
Reminder Light
The vehicle may also have a
passenger safety belt reminder light.

as a briefcase, handbag, grocery
bag, laptop, or other electronic
device. To turn off the warning light
and/or chime, remove the object
from the seat or buckle the
safety belt.

Airbag Readiness Light

When the vehicle is started, this
light flashes and a chime may come
on to remind passengers to fasten
their safety belt. Then the light stays
on solid until the belt is buckled.
This cycle continues several times if
the front passenger remains or
becomes unbuckled while the
vehicle is moving.
If the front passenger safety belt is
buckled, neither the chime nor the
light comes on.
The front passenger safety belt
warning light and chime may turn on
if an object is put on the seat such

This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), passenger
sensing system (if equipped), the
pretensioners, the airbag modules,
the wiring, and the crash sensing
and diagnostic module. For more
information on the airbag system,
see Airbag System on page 3-23.

5-11

The airbag readiness light comes on
for several seconds when the
vehicle is started. If the light does
not come on then, have it fixed
immediately.

{ Warning
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.

Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. See Passenger
Sensing System on page 3-30 for

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-12

Black plate (12,1)

Instruments and Controls

important safety information. The
instrument panel has a passenger
airbag status indicator.

know the status of the front
outboard passenger frontal airbag
and knee airbag (if equipped).
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the front
outboard passenger frontal airbag
and knee airbag (if equipped) are
allowed to inflate.

United States

Canada and Mexico
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
as a system check. Then, after
several seconds, the status
indicator will light either ON or OFF,
or the on or off symbol to let you

If the word OFF or the off symbol is
lit on the passenger airbag status
indicator, it means that the
passenger sensing system has
turned off the front outboard
passenger frontal airbag and
passenger knee airbag (if
equipped).
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system. See
your dealer for service.

{ Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5-11 for more
information, including important
safety information.

Charging System Light

This light will come on briefly when
the ignition is turned on, and the
engine is not running, as a check to
show it is working.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (13,1)

Instruments and Controls
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories,
such as the radio and air
conditioner, to help reduce the drain
on the battery.

Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9-14 for
more information.

5-13

Caution (Continued)

If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.

{ Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,
(Continued)

the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.

{ Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-14

Black plate (14,1)

Instruments and Controls
Caution (Continued)

to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10-2.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.

follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission control system
malfunction:
.

To prevent more serious damage to
the vehicle:
.

Reduce vehicle speed.

.

Avoid hard accelerations.

.

Avoid steep uphill grades.

If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,

.

Check that the fuel cap is fully
installed. See Filling the Tank on
page 9-43. The diagnostic
system can determine if the fuel
cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,

stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It may require at least one full tank
of the proper fuel to turn the light off.
See Recommended Fuel on
page 9-42.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.

Emissions Inspection and
Maintenance Programs
Depending on where you live, your
vehicle may be required to
participate in an emission control
system inspection and maintenance
program. For the inspection, the

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Instruments and Controls
emission system test equipment will
likely connect to the vehicle's Data
Link Connector (DLC).

The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.

.

The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
The OBD II (On-Board
Diagnostics) system determines
that critical emission control

systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.

Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working

Metric

5-15

English

The brake indicator light should
come on briefly as the engine is
started. If it does not come on have
the vehicle serviced by your dealer.
When the ignition is on, the brake
system warning light comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
immediately.

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5-16

Black plate (16,1)

Instruments and Controls

{ Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder to
push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-65.

Antilock Brake System
(ABS) Warning Light

problem with the regular brakes.
See Brake System Warning Light on
page 5-15.
The ABS warning light will come on
briefly when the ignition is turned to
ON/RUN. This is normal. If the light
does not come on then, have it fixed
so it will be ready to warn if there is
a problem.

This light comes on briefly when the
engine is started.
If the light stays on, turn the ignition
to LOCK/OFF or if the light comes
on, stop as soon as possible and
turn the ignition off. Then start the
engine again to reset the system.
If the light still stays on, or comes
on again while driving, the vehicle
needs service. See your dealer.
If the regular brake system warning
light is not on, the brakes will still
work, but the antilock brakes will not
work. If the regular brake system
warning light is also on, the antilock
brakes will not work and there is a

Power Steering Warning
Light

This light comes on briefly when the
ignition is turned to ON/RUN as a
check to show it is working.
If it does not come on have the
vehicle serviced by your dealer.

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Black plate (17,1)

Instruments and Controls
If this light stays on, or comes on
while driving, the system may not be
working. If this happens, see your
dealer for service.

See Lane Departure Warning (LDW)
on page 9-40.

Vehicle Ahead Indicator

Lane Departure Warning
(LDW) Light

If available, this light displays green
when a vehicle is detected ahead.
If equipped, this light briefly comes
on while starting the vehicle.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then turns off.
This light comes on green when the
system is on and ready to operate.
When the system determines that
the vehicle is leaving its lane
without using the turn signal, this
light will change to amber and flash.

See Forward Collision Alert (FCA)
System on page 9-32.

Traction Off Light

This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your

5-17

dealer. If the system is working
normally, the indicator light then
turns off.
The traction off light comes on when
the Traction Control System (TCS)
has been turned off by pressing and
releasing the TCS/StabiliTrak
button.
This light and the StabiliTrak OFF
light come on when StabiliTrak is
turned off.
If the TCS is off, wheel spin is not
limited. Adjust driving accordingly.
See Traction Control/Electronic
Stability Control on page 9-28.

StabiliTrak® OFF Light

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5-18

Black plate (18,1)

Instruments and Controls

This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer.

The StabiliTrak or Traction Control
System (TCS) indicator/warning
light comes on briefly when the
engine is started.

This light comes on when the
StabiliTrak system is turned off.
If StabiliTrak is off, the Traction
Control System (TCS) is also off.

If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.

If the StabiliTrak and TCS are off,
the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak systems
and the warning light turns off.

If the light is on and not flashing, the
TCS, and potentially the StabiliTrak
system have been disabled.

See Traction Control/Electronic
Stability Control on page 9-28.

Traction Control System
(TCS)/StabiliTrak® Light

If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak system is actively
working.
See Traction Control/Electronic
Stability Control on page 9-28.

Tire Pressure Light

For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire Pressure
on page 10-43.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10-45.

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Black plate (19,1)

Instruments and Controls

Engine Oil Pressure Light

{ Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but if
the oil level is within the operating
range and the oil pressure is still
low, have the vehicle serviced.
Always follow the maintenance
schedule for changing engine oil.

This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.

Low Fuel Warning Light

Metric Shown, English Similar

5-19

This light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed.
The low fuel warning light comes on
and a chime sounds periodically
when the vehicle is low on fuel. The
light turns off when fuel is added to
the fuel tank.

Immobilizer Light

The immobilizer light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.

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5-20

Black plate (20,1)

Instruments and Controls

If the light stays on and the engine
does not start, there could be a
problem with the immobilizer
system. See Immobilizer Operation
on page 2-12.

Daytime Running Lamps
(DRL) Indicator Light

The light goes out when the front
fog lamps are turned off. See Front
Fog Lamps on page 6-4 for more
information.

Lamps On Reminder

High-Beam On Light
If equipped, this light turns on
whenever the Daytime Running
Lamps are in use.
This light comes on when the
high-beam headlamps are in use.
See Headlamp High/Low-Beam
Changer on page 6-2.

See Daytime Running Lamps (DRL)
on page 6-2.

Front Fog Lamp Light

For vehicles with front fog lamps,
this light comes on when the front
fog lamps are in use.

This light comes on when the
exterior lamps are in use. See
Exterior Lamp Controls on page 6-1.

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Black plate (21,1)

Instruments and Controls

Cruise Control Light

Information Displays
Driver Information
Center (DIC)

For vehicles with cruise control, the
cruise control light is white when the
cruise control is on and ready, and
turns green when the cruise control
is set and active.
The light turns off when the cruise
control is turned off. See Cruise
Control on page 9-30.

The Driver Information Center (DIC)
displays information about the
vehicle. It also displays warning
messages if a system problem is
detected. See Vehicle Messages on
page 5-24. All messages appear in
the DIC display in the center of the
instrument cluster.
The vehicle may also have features
that can be customized through the
controls on the radio. See Vehicle
Personalization on page 5-29.

DIC Operation and Displays
The DIC has different displays
which can be accessed by using the
DIC buttons on the turn signal lever.
The DIC displays trip, fuel, and
vehicle system information, and
warning messages if a system
problem is detected.

5-21

The bottom of the DIC display
shows the position of the shift lever
and the odometer. It may also show
the direction the vehicle is driving.
In cold weather the DIC display may
change slowly. This is normal and
will move more quickly as the
vehicle's interior temperature rises.
DIC Buttons

1. SET/CLR (Set/Clear): Press to
set or clear the menu item when
it is displayed.
2.

w / x (Band): Turn the band
to scroll through the menu items.
A small marker will move across
the bottom of the page as you
scroll through the items. This
shows where each page is in
the menu.

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5-22

Black plate (22,1)

Instruments and Controls

3. MENU: Press to get to the Trip/
Fuel Menu and the Vehicle
Information Menu. This button is
also used to return to or exit the
last screen displayed on
the DIC.

Digital Speedometer

Fuel Economy

The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.

This display shows instantaneous
and average fuel economy in liters
per 100 kilometers (L/100 km) or
miles per gallon (mpg).

Trip/Fuel Menu Items

Trip 1 and Trip 2

Press MENU on the turn signal
lever until the Trip/Fuel Menu is
displayed. Use w / x to scroll
through the following menu items:

These displays show the current
distance traveled, in either
kilometers (km) or miles (mi), since
the last reset for the trip odometer.
The trip odometer can be reset to
zero by pressing SET/CLR, or the
trip odometer reset stem in the
cluster, while the trip odometer
display is showing.

.

Digital Speedometer

.

Trip 1

.

Trip 2

.

Fuel Range

.

Fuel Economy

.

Average Vehicle Speed

.

Timer

.

Navigation

Fuel Range
This display shows the approximate
distance the vehicle can be driven
without refueling. The fuel range
estimate is based on an average of
the vehicle's fuel economy over
recent driving history and the
amount of fuel remaining in the fuel
tank. Fuel range cannot be reset.

The instantaneous fuel economy
reflects only the current fuel
economy and changes frequently as
driving conditions change. Unlike
average economy, this display
cannot be reset.
Average fuel economy is
calculated based on the number of
L/100 km (mpg) recorded since the
last time this menu item was reset.
The average fuel economy can be
reset by pressing SET/CLR while
the Average Fuel Economy display
is showing.
Average Vehicle Speed
This display shows the average
speed of the vehicle in kilometers
per hour (km/h) or miles per
hour (mph). This average is
calculated based on the various
vehicle speeds recorded since the

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Black plate (23,1)

Instruments and Controls
last reset of this value. The average
speed can be reset by pressing
SET/CLR while the Average Vehicle
Speed display is showing.
Timer
This display can be used as a timer.
To start the timer, press SET/CLR
while Timer is displayed. The
display will show the amount of time
that has passed since the timer was
last reset, not including time the
ignition is off. Time will continue to
be counted as long as the ignition is
on, even if another display is being
shown on the DIC. The timer will
record up to 99 hours, 59 minutes,
and 59 seconds (99:59:59) after
which the display will return to zero.
To stop the timer, press SET/CLR
briefly while Timer is displayed. To
reset the timer to zero, press and
hold SET/CLR.

5-23

Navigation

Remaining Oil Life

This display is used for the
Navigation System Turn-by-Turn
guidance. See the infotainment
manual, if the vehicle has
navigation, for more information.

This display shows an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.

Vehicle Information Menu
Items

When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See Engine Oil Messages on
page 5-25. The oil should be
changed as soon as possible. See
Engine Oil on page 10-7. In addition
to the Engine Oil Life System
monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule in this
manual. See Maintenance Schedule
on page 11-2 for more information.

Press MENU on the turn signal
lever until the Vehicle Information
Menu is displayed. Use w / x to
scroll through the following menu
items:
.

Unit

.

Remaining Oil Life

.

Tire Pressure

Unit
Move w / x to switch between
metric or US when the Unit display
is active. Press SET/CLR to confirm
the setting. This will change the
displays on the cluster and DIC to
either metric or English (US)
measurements.

Remember, the Remaining Oil Life
display must be reset after each oil
change. It will not reset itself. Also,
be careful not to reset the
Remaining Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until

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5-24

Black plate (24,1)

Instruments and Controls

the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. See Engine Oil
Life System on page 10-9.
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or pounds
per square inch (psi). See Tire
Pressure Monitor System on
page 10-44 and Tire Pressure
Monitor Operation on page 10-45 for
more information.

Compass
The vehicle has a compass display
in the DIC. See Compass on
page 5-4 for more information.

Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may display one after the
other.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require immediate action cannot
be cleared until that action is
performed. All messages should be
taken seriously and clearing the
messages does not correct the
problem.
The following are some of the
vehicle messages that may be
displayed depending on your
vehicle content.

Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
If this message displays, start the
vehicle to prevent further draining of
the battery.

BATTERY SAVER ACTIVE
This message displays when the
vehicle has detected that the battery
voltage is dropping beyond a
reasonable point. The battery saver
system starts reducing features of
the vehicle that may be noticed. At
the point that features are disabled,
this message displays. Turn off
unnecessary accessories to allow
the battery to recharge.

LOW BATTERY
This message is displayed when the
battery voltage is low. See Battery
on page 10-20.

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Black plate (25,1)

Instruments and Controls

Brake System Messages

Door Ajar Messages

BRAKE FLUID LOW

DOOR(S) OPEN

This message is displayed when the
brake fluid level is low. See Brake
Fluid on page 10-18.

A vehicle symbol will be displayed
on the DIC showing which door is
open along with this message.
Close the door completely.

BRAKES OVERHEATED
This message may display if the
brakes are too hot.

RELEASE PARKING BRAKE
This message is displayed if the
parking brake is applied. Release it
before you attempt to drive. See
Parking Brake on page 9-27 for
more information.

SERVICE BRAKE ASSIST
This message is displayed when
there is a problem with the brake
assist system. Take the vehicle to
your dealer.

REAR ACCESS OPEN
This message will display when the
liftgate is open. Close the liftgate
completely.

Engine Cooling System
Messages
ENGINE OVERHEATED —
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.

5-25

ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.

Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When the engine oil is changed, be
sure to reset the Oil Life System.
See Engine Oil Life System on
page 10-9, Driver Information
Center (DIC) on page 5-21, Engine
Oil on page 10-7, and Maintenance
Schedule on page 11-2.

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5-26

Black plate (26,1)

Instruments and Controls

ENGINE OIL HOT, IDLE
ENGINE
This message displays when the
engine oil temperature is too hot.
Stop and allow the vehicle to idle
until it cools down.

ENGINE OIL LOW ADD OIL
On some vehicles, this message
displays when the engine oil level
may be too low. Check the oil level
before filling to the recommended
level. If the oil is not low and this
message remains on, take the
vehicle to your dealer for service.
See Engine Oil on page 10-7.

If this message is on, but there is no
reduction in performance, proceed
to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, the vehicle
should be taken to your dealer for
service as soon as possible.

Fuel System Messages
FUEL LEVEL LOW

Engine Power Messages

This message displays when the
vehicle is low on fuel. Refuel as
soon as possible.

ENGINE POWER IS REDUCED

TIGHTEN GAS CAP

This message displays when the
vehicle's engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.

This message displays when the
fuel cap is not on tight. Tighten the
fuel cap.

Object Detection System
Messages
FORWARD COLLISION
ALERT OFF
If equipped with the Forward
Collision Alert (FCA) system, this
message may display if the FCA
system cannot activate due to a
temporary condition. See Forward
Collision Alert (FCA) System on
page 9-32.

FRONT CAMERA BLOCKED,
CLEAN WINDSHIELD
This message displays when the
Lane Departure Warning (LDW) and
Forward Collision Alert (FCA)
systems are disabled because the
camera view is blocked and cannot
operate properly. It may also
activate during heavy rain or due to
road spray. To clean the system,
clean the outside of the windshield
area in front of the LDW/FCA
camera sensor.

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Black plate (27,1)

Instruments and Controls
LANE DEPARTURE WARNING
UNAVAILABLE
If equipped with the Lane Departure
Warning (LDW) system, this
message may display if the LDW
system cannot activate due to a
temporary condition. See Lane
Departure Warning (LDW) on
page 9-40.

PARK ASSIST OFF
This message displays when the
park assist system has been turned
off or when there is a temporary
condition causing the system to be
disabled. See Ultrasonic Parking
Assist on page 9-34.

PARK ASSIST FAULT CLEAN
BUMPER
This message displays if snow,
mud, ice, or dirt is blocking the
sensors on the bumpers. Clean the
bumpers.

5-27

SERVICE FRONT CAMERA

SIDE BLIND ZONE ALERT OFF

If this message remains on after
continued driving, the vehicle needs
service. Do not use the Lane
Departure Warning (LDW) and
Forward Collision Alert (FCA)
features. Take the vehicle to your
dealer.

This message indicates that the
driver has turned the Side Blind
Zone Alert (SBZA) system off.

SERVICE PARKING ASSIST
This message displays if there is a
problem with the Ultrasonic Front
and Rear Parking Assist (UFRPA)
system. Do not use this system to
help you park. See Ultrasonic
Parking Assist on page 9-34.

SERVICE SIDE DETECTION
SYSTEM
If this message remains on after
continued driving, the vehicle needs
service. Side Blind Zone Alert
(SBZA) and Rear Cross Traffic Alert
(RCTA) features will not work. Take
the vehicle to your dealer.

SIDE DETECTION SYSTEM
UNAVAILABLE
This message indicates that Side
Blind Zone Alert (SBZA) and Rear
Cross Traffic Alert (RCTA) are
disabled either because the sensor
is blocked and cannot detect
vehicles in the blind zone, or the
vehicle is passing through an open
area, such as the desert, where
there is insufficient data for
operation. This message may also
activate during heavy rain or due to
road spray. The vehicle does not
need service. For cleaning, see
“Washing the Vehicle” under
Exterior Care on page 10-68.

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5-28

Black plate (28,1)

Instruments and Controls

Ride Control System
Messages
ALL WHEEL DRIVE OFF

is still displayed or appears again
when you begin driving, the AWD
system needs service. See your
dealer.

If your vehicle has the All-Wheel
Drive (AWD) system, this message
displays when the rear drive system
is overheating. This message turns
off when the rear drive system cools
down. If the warning message stays
on for a while, you need to reset the
warning message. To reset the
warning message, turn the ignition
off and then back on again. If the
message stays on, see your dealer
right away. See All-Wheel Drive on
page 9-25 for more information.

TRACTION CONTROL OFF

SERVICE ALL WHEEL DRIVE
SYSTEM

Tire Messages

If your vehicle has the All-Wheel
Drive (AWD) system, this message
displays if a problem occurs with
this system. If this message
appears, stop as soon as possible
and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message

This message displays when the
Traction Control System (TCS) is
turned off. Adjust your driving
accordingly.

TRACTION CONTROL ON
This message displays when the
Traction Control System (TCS) is
first turned on. See Traction Control/
Electronic Stability Control on
page 9-28 for more information.

SERVICE TIRE MONITOR
SYSTEM
This message displays if there is a
problem with the Tire Pressure
Monitor System (TPMS). See Tire
Pressure Monitor Operation on
page 10-45.

TIRE LEARNING ACTIVE
This message displays when the
system is learning new tires. See
Tire Pressure Monitor Operation on
page 10-45.

TIRE PRESSURE LOW ADD
AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires is low.
The low tire pressure warning light
will also come on. See Tire
Pressure Light on page 5-18.
If a tire pressure message displays,
inflate the tires until the tire pressure
is equal to the values shown on the
Tire and Loading Information label.
See Tires on page 10-35, Vehicle
Load Limits on page 9-10, and Tire
Pressure on page 10-43.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (29,1)

Instruments and Controls
More than one tire pressure
message can be received at a time.
The DIC also shows the tire
pressure values. See Driver
Information Center (DIC) on
page 5-21.

Vehicle
Personalization

Transmission Messages

The following are all possible
personalization features. Depending
on the vehicle, some may not be
available

SERVICE TRANSMISSION
This message displays if there is a
problem with the transmission. See
your dealer.

TRANSMISSION HOT — IDLE
ENGINE
This message displays and a chime
sounds if the transmission fluid in
the vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears when the fluid
temperature reaches a safe level.

Use the audio system controls to
access the personalization menus
for customizing vehicle features.

CONFIG (Configuration): Press to
access the Configuration
Settings menu.
TUNE/MENU: Press the center of
the knob or outer ring for radios with
navigation to enter the menus and
select menu items. Turn the knob or
outer ring to scroll through the
menus.

/

BACK: Press to exit or move
backward in a menu.

5-29

Entering the Personalization
Menus
1. Press CONFIG to access the
Configuration Settings menu.
The key must be in the ON/RUN
position.
2. Turn the TUNE/MENU knob or
outer ring to highlight the Vehicle
Settings menu.
3. Press the TUNE/MENU knob or
outer ring to select the menu.
4.

Press / BACK to confirm the
selection and move back to the
last menu.

The following list of menu items may
be available:
.

Languages

.

Time and Date

.

Radio Settings

.

Phone Settings

.

Display Settings

.

Vehicle Settings

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-30

Black plate (30,1)

Instruments and Controls

Languages

12 hr / 24 hr Format

Radio Favorites

Select Language, then select from
the available language(s).

Select to set the 12/24 hour format.

Select to manually set the number
of favorite pages.

Time and Date

Radio Settings

Select the Time and Date menu and
the following may display:

Select Radio Settings and the
following may display:

Select 12 hr or 24 hr.

.

Set Time

.

Auto Volume

.

Set Date

.

Maximum Startup Volume

.

12 hr / 24 hr Format

.

Radio Favorites

Select 1−6.

Phone Settings
Select Phone Settings and the
following may display:
.

Bluetooth

.

Return to Factory Settings

Set Time

Auto Volume

Bluetooth

Select to manually set the time.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number.

The auto volume feature
automatically adjusts the radio
volume to compensate for road and
wind noise as the vehicle speeds up
or slows down, so that the volume
level is consistent.

The following list of menu items may
be available:

Set Date
Select to manually set the date.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number.

.

Activation

.

Device List

.

Pair Device

Select Off, Low, Medium, or High.

.

Change Bluetooth Code

Maximum Startup Volume

Activation

Select to manually set the startup
volume of the radio.

When on, the system will allow a
Bluetooth device to connect.

Turn the TUNE/MENU knob or outer
ring to increase or decrease the
value.

Select On or Off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (31,1)

Instruments and Controls

5-31

Device List

Home Page Menu

Display Off

Allows the management of a
Bluetooth device.

Select Home Page Menu and the
following may display:

Select Connect, Separate,
or Delete.

.

Customize

Select to turn the display off. Press
or turn any faceplate button to turn
the display on.

.

Sort

Vehicle Settings

.

Restore Home Page Defaults

The following list of menu items may
be available:

Pair Device
Allows the pairing of a new
Bluetooth device. See “Bluetooth” in
the infotainment manual.
Change Bluetooth Code
Manually change or set the code.

Return to Factory Settings
Select Return to Factory Settings to
return Bluetooth to the default
settings.
Select Yes or No.

Display Settings
Select Display Settings and the
following may display:
.
.

Customize
Select what icons will be available
on the Home Page.
Turn the TUNE/MENU knob or outer
ring to select an icon, then press the
knob or outer ring.
Sort
This allows the first Home Page to
be customized. See “Home Page”
under “Using the System” in the
infotainment manual.
Restore Home Page Defaults

Home Page Menu

Select Restore Home Page Defaults
to return the Home Page to the
default settings.

Display Off

Select Yes or No

.

Climate and Air Quality

.

Comfort and Convenience

.

Collision Detection System

.

Lighting

.

Power Door Locks

.

Remote Lock/Unlock/Start

.

Return to Factory Settings?

Climate and Air Quality
If equipped, select the Climate and
Air Quality menu and the following
may display:
.

Auto Fan Speed

.

Air Conditioning Mode

.

Remote Start Auto Heat Seats

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-32

Black plate (32,1)

Instruments and Controls

.

Auto Defog

.

Auto Rear Defog

Auto Fan Speed
This allows the selection of the
automatic fan speed. This feature
sets the climate control fan speed to
maintain the interior temperature.
Select High, Medium, or Low.
Air Conditioning Mode
When on, the Air Conditioning will
come on when the vehicle is
started.
Select On, Off, or Last Setting.
Remote Start Auto Heat Seats
On vehicles with remote start and
heated seats, the heated seats can
be set to on or off.
Select On or Off.
Auto Defog
When selected and high humidity is
detected, the climate control system
may adjust to outside air supply and
turn on the air conditioner or the

heater. The fan speed may slightly
increase to help prevent fogging.
When high humidity is no longer
detected, the system will return to
its prior operation.

.

Chime Volume

.

Button Volume

.

Reverse Tilt Mirror

.

Auto Reverse Gear Wiper

Select or Deselect.

Easy Exit Driver Seat

Auto Rear Defog

This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.

When selected, this feature turns on
the rear defogger at vehicle start
when the interior temperature is cold
and fog is likely. The auto rear defog
function can be disabled by
pressing 1. When off, the feature
can be turned on by pressing 1.
See “Rear Window Defogger” under
Climate Control Systems on
page 8-1.

Select On or Off.
Memory Remote Recall
If equipped, this feature recalls the
driver seat and outside mirrors to
previously stored Remote Keyless
Entry (RKE) transmitter memory
positions when entering the vehicle.
See Memory Seats on page 3-6.

Select or Deselect.

Select On or Off.

Comfort and Convenience

Chime Volume

If equipped, select the Comfort and
Convenience menu and the
following may display:

This allows the selection of the
chime volume level.

.

Easy Exit Driver Seat

.

Memory Remote Recall

Select Normal or High.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (33,1)

Instruments and Controls
Vehicle Locator Lights

Button Volume

Collision Detection System

.

This allows the selection of the
volume level when a button is
pressed.

Select the Collision Detection
System menu and the following may
display:

Exit Lighting

Select Normal or High.

.

Park Assist

Reverse Tilt Mirror

.

Side Blind Zone Alert

This feature tilts the outside mirrors
when the vehicle is in R (Reverse)
allowing the driver to view the curb
for parallel parking.

Park Assist

Select On or Off.
Auto Reverse Gear Wiper
When selected, the rear wiper will
intermittent wipe when the vehicle is
shifted into R (Reverse). When
deselected, the rear wiper will
continuously wipe when the vehicle
is shifted into R (Reverse).
Select or Deselect.

This allows the Ultrasonic Parking
Assist feature, audible only, to be
turned on or off.
Press Park Assist when highlighted.
Select On, Off, or Towbar attached.
Press 4.
Side Blind Zone Alert
This allows this feature to be turned
on or off. See Side Blind Zone Alert
(SBZA) on page 9-36.
Select On or Off.

Lighting
Select the Lighting menu and the
following may display:
.

Exit Lighting

5-33

This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Select Off, 30 Seconds, 1 Minute,
or 2 Minutes.
Vehicle Locator Lights
This allows the headlamps, parking
lamps, taillamps, and most of the
interior lamps to turn on briefly when
K is pressed.
Select or Deselect.

Power Door Locks
Select Power Door Locks and the
following may display:
.

Open Door Anti Lock Out

.

Auto Door Unlock

.

Delayed Door Lock

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

5-34

Black plate (34,1)

Instruments and Controls

Open Door Anti Lock Out

Remote Lock/Unlock/Start

Remote Door Unlock

When selected, this feature will
keep the driver door from locking
when the door is open. When
deselected, the Delayed Door Lock
menu will be available and the door
will lock as programmed through
this menu.

Select Remote Lock/Unlock/Start
and the following may display:

This allows selection of which doors
will unlock when pressing K on the
RKE transmitter.

Select or Deselect.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Select All Doors, Driver Door,
or OFF.
Delayed Door Lock
When selected, this feature will
delay the locking of the doors after
the last door is closed.
Select or Deselect.

.

Remote Unlock Feedback

.

Remote Lock Feedback

.

Remote Door Unlock

This allows selection of what type of
feedback is given when unlocking
the vehicle with the RKE transmitter.

When set to Driver Door, the driver
door will unlock the first time K is
pressed and all doors will unlock
when K is pressed a second time.
When set to All Doors, all of the
doors will unlock at the first press
of K.

Select Flash Lights or Off.

Select Driver Door or All Doors.

Remote Lock Feedback

Return to Factory Settings?

This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.

Select Return to Factory Settings?
to return all vehicle personalization
to the default settings.

Select Lights and Horn, Lights Only,
Horn Only, or Off.

Select Yes or No

Remote Unlock Feedback

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Lighting

Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . .
Headlamp High/Low-Beam
Changer . . . . . . . . . . . . . . . . . . . . .
Flash-to-Pass . . . . . . . . . . . . . . . . .
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . .
Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . .
Hazard Warning Flashers . . . . .
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . .
Front Fog Lamps . . . . . . . . . . . . . .

.

Taillamps

.

License Plate Lamps

Exterior Lamp Controls

.

Instrument Panel Lights

.

Sidemarker Lamps

6-1

; (Parking Lamps):

Turns the
parking lamps on together with the
following:

6-2
6-2
6-2
6-3
6-3
6-4
6-4

Interior Lighting
Instrument Panel Illumination
Control . . . . . . . . . . . . . . . . . . . . . .
Courtesy Lamps . . . . . . . . . . . . . .
Dome Lamps . . . . . . . . . . . . . . . . .
Reading Lamps . . . . . . . . . . . . . . .

Exterior Lighting

The exterior lamp control is to the
left of the steering column on the
instrument panel.
There are four positions:

6-5
6-5
6-5
6-6

Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . . 6-6
Exit Lighting . . . . . . . . . . . . . . . . . . . 6-6
Battery Power Protection . . . . . . 6-6

6-1

O (Off): Briefly turn to this position
to turn the automatic lamp control
off or on again.
AUTO (Automatic): Turns the
headlamps on automatically at
normal brightness, together with the
following:
.

Parking Lamps

.

Taillamps

.

License Plate Lamps

.

Instrument Panel Lights

.

Sidemarker Lamps

5 (Headlamps): Turns the
headlamps on together with the
lamps listed below. A warning chime
sounds if the driver door is opened
when the ignition switch is off and
the headlamps are on.
.

Parking Lamps

.

Taillamps

.

License Plate Lamps

.

Instrument Panel Lights

.

Sidemarker Lamps

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

6-2

Black plate (2,1)

Lighting

# (Front Fog Lamps): For
vehicles with fog lamps, press to
turn the lamps on or off.

To return to low beams, push the
lever again or pull it toward you and
release.

The DRL system makes the
low-beam headlamps come on at a
reduced brightness when the
following conditions are met:

See Front Fog Lamps on page 6-4.
When the lights are on, ; will be
lit. See Lamps On Reminder on
page 5-20.

Headlamp High/
Low-Beam Changer

.

The ignition is in the ON/
RUN mode.

This indicator light turns on in the
instrument cluster when the
high-beam headlamps are on.

.

The exterior lamp control is
in AUTO.

.

The engine is running.

Flash-to-Pass

When the DRL are on, only the
low-beam headlamps, at a reduced
level of brightness, will be on. The
taillamps, sidemarker, instrument
panel, and other lamps will not
be on.

To flash the high beams, pull the
turn signal lever all the way toward
you. Then release it.

Daytime Running
Lamps (DRL)
3 (Headlamp High/Low-Beam
Changer): Push the turn signal
lever away from you and release, to
turn the high beams on.

A light sensor on top of the
instrument panel makes the DRL
work, so be sure it is not covered.

Daytime Running Lamps can make
it easier for others to see the front of
your vehicle during the day. Fully
functional daytime running lamps
are required on all vehicles first sold
in Canada.

The headlamps automatically
change from DRL to the regular
headlamps depending on the
darkness of the surroundings. The
other lamps that come on with the
headlamps will also come on.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Lighting

6-3

come on. The transition time for the
lamps coming on varies based on
wiper speed. When the wipers are
not operating, these lamps turn off.
Move the exterior lamp control to P
or ; to disable this feature.

When it is bright enough outside,
the headlamps go off and the DRL
come on.
To turn the DRL off or on again, turn
the exterior lamp control to the off
position and then release. For
vehicles first sold in Canada, the
DRL cannot be turned off.

Hazard Warning Flashers

Automatic Headlamp
System
When it is dark enough outside and
the exterior lamp control is in the
automatic position, the headlamps
come on automatically. See Exterior
Lamp Controls on page 6-1.

The vehicle has a light sensor on
top of the instrument panel. Make
sure it is not covered, or the
headlamps will be on when they are
not needed.
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.

Lights On with Wipers
If the windshield wipers are
activated in daylight with the engine
on, and the exterior lamp control is
in AUTO, the headlamps, parking
lamps, and other exterior lamps

| (Hazard Warning Flasher):
Press and momentarily hold this
button to make the front and rear
turn signal lamps flash on and off.
This warns others that you are

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

6-4

Black plate (4,1)

Lighting

having trouble. Press and
momentarily hold again to turn the
flashers off.

Turn and Lane-Change
Signals

If after signaling a turn or lane
change the arrow flashes rapidly or
does not come on, a signal bulb
may be burned out. Replace any
burned out bulbs. If a bulb is not
burned out, check the fuse. See
Fuses and Circuit Breakers on
page 10-28.

Front Fog Lamps

# (Front Fog Lamps): Press to
turn the fog lamps on or off. An
indicator light on the instrument
cluster comes on when the fog
lamps are on.
The fog lamps come on together
with the parking lamps.
If the high-beam headlamps are
turned on, the fog lamps will turn off.
If the high-beam headlamps are
turned off, the fog lamps will turn
back on again.
Some localities have laws that
require the headlamps to be on
along with the fog lamps.

Move the lever all the way up or
down to signal a turn.
An arrow on the instrument cluster
will flash in the direction of the turn
or lane change.
Raise or lower the lever until the
arrow starts to flash to signal a lane
change. The turn signal flashes
three times.
The lever returns to its starting
position when it is released.

If the vehicle is equipped with front
fog lamps, the button is on the
outboard side of the instrument
panel.
The ignition must be on to turn on
the fog lamps.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Lighting

Interior Lighting

Courtesy Lamps

Instrument Panel
Illumination Control

The courtesy lamps come on
automatically when any door is
opened and the dome lamp is in the
door position.

6-5

H (Door): When the button is
returned to the middle position, the
lamps turn on automatically when a
door is opened.
' (On): Press to turn on the
dome lamps.

Dome Lamps
Front and Rear Dome Lamps

This feature controls the brightness
of the instrument panel controls and
infotainment display screen. The
thumbwheel is to the left of the
steering column on the instrument
panel.

The rear dome lamp controls are in
the headliner above the rear seats.

D (Instrument Panel
Brightness): Move the
thumbwheel up or down and hold, to
brighten or dim the instrument panel
controls and infotainment display
screen.

The front dome lamp controls are in
the overhead console.

( (Dome Lamp Override):

Press
to turn the lamps off, even when a
door is open.

9 (Dome Lamp Override): Press
to turn the lamps off, even when a
door is open.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

6-6

Black plate (6,1)

Lighting

H (Door): When the button is
returned to the middle position, the
lamps turn on automatically when a
door is opened.

Lighting Features

R (On):

The headlamps, parking lamps,
taillamps, back-up lamps, and most
of the interior lamps turn on briefly
at night or in areas of limited lighting
when K is pressed on the Remote
Keyless Entry (RKE) transmitter.
After about 30 seconds the exterior
lamps turn off, and then the dome
and remaining interior lamps will dim
to off. Entry lighting can be disabled
manually by changing the ignition
out of the OFF position, or by
pressing the RKE transmitter Q
button.

Press to turn on the dome

lamps.

Reading Lamps

The front reading lamps are in the
overhead console.

# or $ (Reading Lamps):
to turn each lamp on or off.

Press

Entry Lighting

This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization on
page 5-29.

Exit Lighting
The headlamps, taillamps, parking
lamps, back‐up lamps, and license
plate lamps come on at night, or in

areas with limited lighting, when the
key is removed from the ignition.
The dome lamps also come on
when the key is removed from the
ignition. The exterior lamps and
dome lamps remain on after the
door is closed for a set amount of
time, then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamps control off.
The exit lighting feature can be
changed. See Vehicle
Personalization on page 5-29.

Battery Power Protection
The battery saver feature is
designed to protect the vehicle's
battery.
If some interior lamps are left on
and the ignition is turned off, the
battery rundown protection system
automatically turns the lamp off after
some time.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Infotainment System

Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1

Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.

7-1

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7-2

Infotainment System

2 NOTES

Black plate (2,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Climate Controls

Climate Controls

Climate Control Systems

Climate Control Systems

The heating, cooling, defrosting, and ventilation for the vehicle can be
controlled with this system.

Climate Control Systems . . . . . . 8-1
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . 8-3

8-1

Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-6

Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Recirculation
5. Air Conditioning
6. Rear Window Defogger
7. Defrost

9 (Fan Control): Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Turn the knob completely to 0 to
turn off the fan and air conditioning
compressor.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

8-2

Black plate (2,1)

Climate Controls

Temperature Control: Turn the
knob clockwise or counterclockwise
to increase or decrease the
temperature setting.
Air Delivery Mode Control: Press
[, Y , or X to change the
direction of the airflow. Air delivery
mode settings can be combined. An
indicator light comes on in the
selected mode button.

[ (Floor):

Air is directed to the

floor outlets.

Y (Vent): Air is directed to the
instrument panel outlets.
X (Defog): Air is directed to the
windshield and side window vents.
0 (Defrost): Press to clear the
windshield of fog or frost more
quickly. Air is directed to the
windshield.
For best results, clear all snow and
ice from the windshield before
defrosting.
Do not drive the vehicle until all the
windows are clear.

Air Conditioning

Rear Window Defogger

# (Air Conditioning):

1 (Rear Defogger): Press to turn
the rear window defogger on or off.
The rear window defogger turns off
after about 10 minutes. It can also
be turned off by turning the ignition
to ACC/ACCESSORY or LOCK/
OFF. If turned on again it runs for
about five minutes before
turning off.

Press to
turn the air conditioning on or off. An
indicator light comes on. If the fan is
turned off or the outside
temperature falls below freezing, the
air conditioning compressor will
not work.

h (Recirculation):

Press to turn
on the recirculation. An indicator
light comes on. Air is recirculated
inside the vehicle. It helps to quickly
cool the air inside the vehicle or
prevent outside air and odors from
entering. To improve fuel efficiency
and to cool the vehicle faster,
recirculation may be automatically
selected in warm weather when the
temperature is set to the coldest
setting. The recirculation light will
not come on. Press h to select
recirculation; press it again to select
outside air.

Do not drive the vehicle until all the
windows are clear.

{ Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Climate Controls

8-3

Dual Automatic Climate Control System

Automatic Operation

The heating, cooling, and ventilation for the vehicle can be controlled with
this system.

The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When the AUTO indicator light is
on, the system is in full automatic
operation. If the air delivery mode or
fan setting is manually adjusted, the
auto indicator turns off and displays
will show the selected settings.
To place the system in automatic
mode do the following:
1. Press AUTO.

English Shown, Metric Similar
1. Driver and Passenger Heated
Seats (If Equipped)

6. Air Conditioning

2. Driver and Passenger
Temperature Controls

8. Rear Window Defogger

3. Air Delivery Modes
4. Heated Steering Wheel (If
Equipped)
5. Recirculation

7. Fan Controls
9. Defrost
10. AUTO (Automatic Operation)

2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and to
cool the vehicle faster,
recirculation may be
automatically selected in warm
weather. The recirculation light

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8-4

Black plate (4,1)

Climate Controls

will not come on. Press h to
select recirculation; press it
again to select outside air.
English units can be changed to
metric units through the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5-29.
Manual Operation

9 (Fan Control): Press the lower
9 button to decrease the fan
speed. Pressing the lower button
longer turns the fan and cooling off.
Press the upper 9 button to
increase the fan speed. The
selected fan speed is indicated by a
number on the display screen.
Press AUTO to return to automatic
operation.
Air Delivery Modes: Press [, Y,
or X to change the direction of the
airflow. Air delivery mode settings
can be combined. An indicator light
comes on in the selected mode
button.

Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.

[ (Floor):

Air is directed to the

floor outlets.

Y (Vent): Air is directed to the
instrument panel outlets.
X (Defog): Air is directed to the
windshield and side window vents.
0 (Defrost): Press to clear the
windshield of fog or frost more
quickly. Air is directed to the
windshield.
For best results, clear all snow and
ice from the windshield before
defrosting.

# (Air Conditioning):

Press to
turn the automatic air conditioning
on or off. If the fan is turned off or
the outside temperature falls below
freezing, the air conditioning
compressor will not run.

Press AUTO to return to automatic
operation and the air conditioner
runs as needed. When the indicator
light is on, the air conditioner runs
automatically to cool the air inside
the vehicle or to dry the air needed
to defog the windshield faster.

h (Recirculation):

Press to turn
on recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog: The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or
on, see "Climate and Air Quality"
under Vehicle Personalization on
page 5-29.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Climate Controls
Rear Window Defogger

= (Rear Window Defogger):
Press to turn the rear window
defogger on or off.
The rear window defogger turns off
automatically after about
10 minutes. If turned on again it
runs for about five minutes before
turning off.
The rear window defogger can be
set to automatic operation; see
“Climate and Air Quality” under
Vehicle Personalization on
page 5-29. When auto rear defog is
selected, the rear window defogger
turns on automatically when the
interior temperature is cold and the
outside temperature is about 4°C
(40°F) and below. The auto rear
defogger turns off automatically
after about 10 minutes. At higher
speeds, the rear window defogger
may stay on continuously.

For vehicles with heated outside
rearview mirrors, they turn on when
the rear window defogger button is
on and help to clear fog or frost from
the surface of the mirrors. See
Heated Mirrors on page 2-13.

{ Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.

M or L (Heated Seats, If
Equipped): Press to turn the
heated seats on or off. See Heated
Front Seats on page 3-8.

8-5

( (Heated Steering Wheel, If
Equipped): Press to turn the
heated steering wheel on or off. See
Heated Steering Wheel on
page 5-2.
Remote Start Climate Control
Operation: For vehicles with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If the vehicle has front heated seats,
they may come on during a remote
start. The heated seat indicator
lights do not come on during a
remote start. See Remote Vehicle
Start on page 2-5 and Heated Front
Seats on page 3-8.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

8-6

Black plate (6,1)

Climate Controls

Sensors

Air Vents

Maintenance

The solar sensor, located on top of
the instrument panel near the
windshield, monitors the solar heat.

Use the louvers located on the air
vents to change the direction of the
airflow.

Air Intake

The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.

Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.

If the sensor is covered, the
automatic climate control system
may not work properly.

Operation Tips
.

.

.

Keep all outlets open whenever
possible for best system
performance.
Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.

Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.

Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule on
page 11-2. To find out what type of
filter to use, see Maintenance
Replacement Parts on page 11-12.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Climate Controls

1. Open the glove box completely
and disconnect the damper on
the outboard side.

4. Replace the air filter.

2. Push in both sides of the glove
box and pull to remove.

See your dealer if additional
assistance is needed.

3. Open the filter cover by
releasing tabs on both sides and
pulling up the cover.

5. Close the air filter cover and
reinstall the glove box.

8-7

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

8-8

Climate Controls

2 NOTES

Black plate (8,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Driving and Operating

Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 9-2
Driving Environment . . . . . . . . . . 9-2
Vehicle Design . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10

9-19
9-19
9-20
9-21

Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-22
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . 9-22

Automatic Transmission
Automatic Transmission . . . . . 9-23
Manual Mode . . . . . . . . . . . . . . . . 9-24

Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-25

Brakes
Antilock Brake
System (ABS) . . . . . . . . . . . . . . 9-26
Parking Brake . . . . . . . . . . . . . . . 9-27
Brake Assist . . . . . . . . . . . . . . . . . 9-27

Ride Control Systems

Starting and Operating
New Vehicle Break-In . . . . . . . .
Ignition Positions . . . . . . . . . . . .
Starting the Engine . . . . . . . . . .
Engine Heater . . . . . . . . . . . . . . .

Retained Accessory
Power (RAP) . . . . . . . . . . . . . . .
Shifting Into Park . . . . . . . . . . . .
Shifting out of Park . . . . . . . . . .
Parking over Things
That Burn . . . . . . . . . . . . . . . . . .

9-14
9-14
9-17
9-18

Traction Control/Electronic
Stability Control . . . . . . . . . . . . 9-28

Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-30

9-1

Driver Assistance Systems
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . .
Ultrasonic Parking Assist . . . .
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . .
Rear Vision
Camera (RVC) . . . . . . . . . . . . .
Lane Departure
Warning (LDW) . . . . . . . . . . . . .

9-32
9-34
9-36
9-38
9-40

Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-43
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Filling the Tank . . . . . . . . . . . . . . 9-43
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-45

Towing
General Towing
Information . . . . . . . . . . . . . . . . . 9-45

Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . 9-46

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9-2

Black plate (2,1)

Driving and Operating

Driving Information
Driver Behavior
Driving is an important
responsibility. Driver behavior, the
driving environment, and the
vehicle's design all affect how well a
vehicle performs.

Driving Environment
Be prepared for driving in inclement
weather, at night, or during other
times where visibility or traction may
be limited, such as on curves,
slippery roads, or hilly terrain.
Unfamiliar surroundings can also
have hidden hazards.

Being aware of these factors can
help in understanding how the
vehicle handles and what can be
done to avoid many types of
crashes, including a rollover crash.

Learn more about driving in different
conditions and off-road driving in
this section.

Most serious injuries and fatalities to
unbelted occupants can be reduced
or prevented by the use of safety
belts. In a rollover crash, an
unbelted person is significantly
more likely to die than a person
wearing a safety belt. In addition,
avoiding excessive speed, sudden
or abrupt turns, and drunken or
aggressive driving can help make
trips safer and avoid the possibility
of a crash.

Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. This is because they
have a higher ground clearance and
a narrower track or shorter
wheelbase than passenger cars,
which makes them more capable for
off-road driving. While these design
characteristics provide the driver
with a better view of the road, these
vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the

Vehicle Design

same as a vehicle with a lower
center of gravity, like a car, in similar
situations.
Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.

Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Driving and Operating
.

.

Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.

.

Designate a front seat
passenger to handle potential
distractions.

.

Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.

.

Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.

.

Stop or park the vehicle to tend
to children.

.

Keep pets in an appropriate
carrier or restraint.

.

Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

{ Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system. Refer to the infotainment
manual for more information on the
navigation system, if equipped,
including pairing and using a cell
phone.

Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-14.

9-3

.

Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

.

Allow enough following distance
between you and the driver in
front of you.

.

Focus on the task of driving.

Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.

{ Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-4

Black plate (4,1)

Driving and Operating
Warning (Continued)

can have a serious — or even
fatal — collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.

Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.

Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.

Keep enough distance between
you and the vehicle in front
of you.

.

Avoid needless heavy braking.

.

Keep pace with traffic.

If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Driving and Operating
Curve Tips
.

Take curves at a reasonable
speed.

.

Reduce speed before entering a
curve.

.

Maintain a reasonable steady
speed through the curve.

.

Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.

Off-Road Recovery

.

.

There are some situations when
steering around a problem may
be more effective than braking.
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
The Antilock Brake System
(ABS) allows steering while
braking.

3. Turn the steering wheel to go
straight down the roadway.

Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:

Steering in Emergencies
.

9-5

The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.

.

Braking Skid — wheels are not
rolling.

.

Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.

.

Acceleration Skid — too much
throttle causes the driving
wheels to spin.

Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-6

Driving and Operating

If the vehicle starts to slide, follow
these suggestions:
.

.

.

Black plate (6,1)

Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues — such
as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt.
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.

Remember: Antilock brakes help
avoid only the braking skid.

Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.

{ Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)

Warning (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.

Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:

.

.

Keep your eyes moving — scan
the road ahead and to the sides.

9-7

Warning (Continued)

Check the rearview mirror and
vehicle instruments often.

.

Allow extra following distance.

.

Pass with caution.

Hill and Mountain Roads

could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.

.

Keep windshield wiping
equipment in good shape.

.

Keep the windshield washer fluid
reservoir filled.

Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:

{ Warning

.

Have good tires with proper
tread depth. See Tires on
page 10-35.

.

.

Keep the vehicle serviced and in
good shape.

.

Check all fluid levels and brakes,
tires, cooling system, and
transmission.

.

Shift to a lower gear when going
down steep or long hills.

Turn off cruise control.

Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.

Keep the vehicle well ventilated.

.

Keep the interior
temperature cool.

{ Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
(Continued)

Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.

Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.

.

Be alert on top of hills;
something could be in your lane
(stalled car, accident).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-8
.

Black plate (8,1)

Driving and Operating

Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.

Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.

Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
Traction Control should be turned
on. See Traction Control/Electronic
Stability Control on page 9-28.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement. See Antilock
Brake System (ABS) on page 9-26.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.

Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13-5.
To get help and keep everyone in
the vehicle safe:
.

Turn on the hazard warning
flashers.

.

Tie a red cloth to an outside
mirror.

{ Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in the snow:
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

Driving and Operating
Warning (Continued)
.

Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.

.

Check again from time to
time to be sure snow does
not collect there.

.

Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.

.

Fully open the air outlets on
or under the instrument
panel.

.

Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems”.

For more information about
carbon monoxide, see Engine
Exhaust on page 9-22.

To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.

If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the

9-9

rocking method. See Traction
Control/Electronic Stability Control
on page 9-28.

{ Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).

Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator

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9-10

Black plate (10,1)

Driving and Operating

pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle on
page 10-65.

Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it may
properly carry: the Tire and
Loading Information label and
the Certification label.

{ Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

Tire and Loading Information
Label

Label Example

A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). The Tire and
Loading Information label shows
the number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

Driving and Operating
The Tire and Loading
Information label also shows the
tire size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more
information on tires and inflation
see Tires on page 10-35 and
Tire Pressure on page 10-43.

“Steps for Determining Correct
Load Limit–

There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle. See “Certification
Label” later in this section.

weight of the driver and
passengers that will be riding
in your vehicle.

1. Locate the statement "The

combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2. Determine the combined

3. Subtract the combined

weight of the driver and
passengers from XXX kg or
XXX lbs.
4. The resulting figure equals

the available amount of cargo
and luggage load capacity.
For example, if the "XXX"
amount equals 1400 lbs. and
there will be five 150 lb

9-11

passengers in your vehicle,
the amount of available cargo
and luggage load capacity is
650 lbs. (1400-750 (5 x 150)
= 650 lbs.)
5. Determine the combined

weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing

a trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual
to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-12

Black plate (12,1)

Driving and Operating

Example 1

Example 2

Example 3

1. Vehicle Capacity Weight

1. Vehicle Capacity Weight

1. Vehicle Capacity Weight

for Example 1 = 453 kg
(1,000 lbs).
2. Subtract Occupant Weight
@ 68 kg (150 lbs) × 2 =
136 kg (300 lbs).
3. Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

for Example 2 = 453 kg
(1,000 lbs).
2. Subtract Occupant Weight
@ 68 kg (150 lbs) × 5 =
340 kg (750 lbs).
3. Available Cargo Weight =
113 kg (250 lbs).

for Example 3 = 453 kg
(1,000 lbs).
2. Subtract Occupant Weight
@ 91 kg (200 lbs) × 5 =
453 kg (1,000 lbs).
3. Available Cargo Weight =
0 kg (0 lbs).
Refer to the vehicle's Tire and
Loading Information label for
specific information about the
vehicle's capacity weight and

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (13,1)

Driving and Operating
seating positions. The combined
weight of the driver, passengers,
and cargo should never exceed
the vehicle's capacity weight.
Certification Label

fuel, and cargo. Never exceed
the GVWR for the vehicle, or the
Gross Axle Weight Rating
(GAWR) for either the front or
rear axle.
And, if there is a heavy load, it
should be spread out. See
“Steps for Determining Correct
Load Limit” earlier in this
section.

{ Warning

Label Example

A vehicle-specific Certification
label is attached to the vehicle's
center pillar (B-pillar). The label
tells the gross weight capacity of
the vehicle, called the Gross
Vehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,

Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

9-13

If you put things inside the
vehicle — like suitcases, tools,
packages, or anything
else — they will go as fast as the
vehicle goes. If you have to stop
or turn quickly, or if there is a
crash, they will keep going.

{ Warning
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.

Put things in the cargo
area of the vehicle. In the
cargo area, put them as
far forward as possible.
Try to spread the weight
evenly.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-14

Driving and Operating
Warning (Continued)

.

.

.

.

Black plate (14,1)

Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
Do not leave an
unsecured child restraint
in the vehicle.
Secure loose items in the
vehicle.

Starting and
Operating
New Vehicle Break-In

{ Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
.

Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.

.

Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)

Do not leave a seat folded
down unless needed.

Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.

Ignition Positions

The ignition switch has four different
positions.

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Black plate (15,1)

Driving and Operating

9-15

The key must be fully extended to
start the vehicle.

If the vehicle must be shut off in an
emergency:

{ Warning

To shift out of P (Park), the ignition
must be in ON/RUN and the regular
brake pedal applied.

1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.

Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.

1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off.
This position locks the steering
wheel, ignition, and transmission.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.

2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See
Parking Brake on page 9-27.

If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.

{ Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-16

Black plate (16,1)

Driving and Operating

2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.

4 (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.

The vehicle may be equipped with
an electronic key lock release
system. This system is to prevent
ignition key removal unless the shift
lever is in P (Park).

3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.

A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/
OFF, and the key is in the ignition.
If the ignition becomes difficult to
turn, see Keys on page 2-1.

The key lock release will not work if
the battery is charged less than
9-volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting on page 10-62

If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.

Key Lock Release

If charging or jump starting the
battery does not work, there is a
manual key lock release. Locate the
hole below the ignition lock. Insert a
tool or key into the opening. Locate
the lever, and press it toward the
driver while removing the key from
the ignition.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (17,1)

Driving and Operating

Starting the Engine

Starting Procedure

Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
vehicle when it is already moving,
use N (Neutral) only.

1. With your foot off the accelerator
pedal, turn the ignition key to
START. When the engine starts,
let go of the ignition.

{ Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.

{ Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
on page 9-46.

The idle speed will go down as
your engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking

9-17

motor damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.

{ Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after
five to 10 seconds, especially in
very cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-18

Black plate (18,1)

Driving and Operating

as you hold the key in START
for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key or button, and
the accelerator. If the vehicle
starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.

of the cord will prevent engine
heater operation at temperatures
above −18°C (0°F).

To Use The Engine Heater
1. Turn off the engine.

Engine Heater
Vehicles with the 1.4L engine may
have an engine heater. The engine
heater can help in cold weather
conditions at or below −18°C (0°F)
for easier starting and better fuel
economy during engine warm-up.
Plug in the heater at least four hours
before starting the vehicle. An
internal thermostat in the plug-end

3. Open the hood and unwrap the
electrical cord. The cord is
located in the driver side of the
engine compartment, near the
battery. It is shipped from the
factory with a tie holding it in
place. Use care in removing the
tie so that the cord is not
damaged.

4. Plug it into a normal, grounded
110-volt AC outlet.

{ Warning
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
5. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
away from moving engine parts.
If you do not it could be
damaged.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (19,1)

Driving and Operating
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.

Retained Accessory
Power (RAP)
These vehicle accessories may be
used for up to 10 minutes after the
engine is turned off:
.

Audio System

.

Power Windows

.

Sunroof

The power windows and sunroof will
continue to work for up to
10 minutes or until any door is
opened. The radio will work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the radio will continue to work for
10 minutes, or until the driver door is
opened.

Shifting Into Park
1. Hold the brake pedal down and
set the parking brake. See
Parking Brake on page 9-27.
2. Move the shift lever into P (Park)
by pressing the button on the
shift lever and pushing the lever
all the way toward the front of
the vehicle.
3. Turn the ignition key to
LOCK/OFF.
4. Remove the key and take it with
you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).

Leaving the Vehicle with the
Engine Running (Automatic
Transmission)

{ Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
(Continued)

9-19

Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-19.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-20

Black plate (20,1)

Driving and Operating

P (Park) without first pushing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).

Torque Lock (Automatic
Transmission)
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called “torque lock.”
To prevent torque lock, set the
parking brake and then shift into
P (Park) properly before you leave
the driver seat. To find out how, see
“Shifting Into Park” previously in this
section.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of

the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).

To shift out of P (Park):

Shifting out of Park

3. Press the shift lever button.

This vehicle is equipped with a shift
lock control. The shift lock control is
designed to:

4. Move the shift lever to the
desired position.

.

.

Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
Prevent movement of the shift
lever out of P (Park) unless the
ignition is in ON/RUN and the
brake pedal is applied.

The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10-62.

1. Apply the brake pedal.
2. Turn the ignition to ON/RUN.

If still unable to shift out of P (Park):
1. Fully release the shift lever
button.
2. Hold the brake pedal down and
press the shift lever button
again.
3. Move the shift lever to the
desired position.
If the shift lever still cannot be
moved from P (Park), see “Shift
Lock Manual Release.”

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (21,1)

Driving and Operating
Shift Lock Manual Release

4. Insert and press the ignition key
into the slot.

The automatic transmission has an
electric park lock. The key must be
in the ON/RUN position, and the
brake pedal pressed so the shift
lever can be moved from the
P (Park) position. If the battery has
lost power, the shift lever cannot be
moved from P (Park) unless the shift
lock manual release is disengaged
manually.
To access the shift lock manual
release:
1. Turn the ignition OFF and
remove the key.
2. Hold the brake pedal down.
Apply the parking brake.

9-21

5. Move the shift lever out of
P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.

3. Remove the cover on the
console.

8. Have the cause of the problem
fixed by your dealer.

Parking over Things
That Burn

{ Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-22

Driving and Operating

Engine Exhaust

{ Warning
Engine exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.

Black plate (22,1)

The vehicle idles in areas
with poor ventilation (parking
garages, tunnels, deep snow
that may block underbody
airflow or tail pipes).

.

The exhaust smells or
sounds strange or different.

.

The exhaust system leaks
due to corrosion or damage.

.

The vehicle exhaust system
has been modified, damaged,
or improperly repaired.
(Continued)

Warning (Continued)
.

There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.

If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.

Drive it only with the windows
completely down.

.

Have the vehicle repaired
immediately.

Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.

Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park on page 9-19
and Engine Exhaust on page 9-22.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (23,1)

Driving and Operating

Automatic
Transmission

The selected gear is also shown in
the instrument cluster.
P (Park): This position locks the
drive wheels. It is the best position
to use when starting the engine
because the vehicle cannot move
easily.

{ Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-19.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. The regular brake must be
fully applied first and then the shift
lever button pressed before shifting
from P (Park) when the ignition key

9-23

is in ON/RUN. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. See Shifting out of Park on
page 9-20.
R (Reverse): Use this gear to
back up.

{ Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9-9.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-24

Black plate (24,1)

Driving and Operating

N (Neutral): In this position, the
engine does not connect with the
wheels. To restart the engine when
the vehicle is already moving, use
N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
The vehicle has an automatic
neutral shift feature which allows the
transmission to automatically shift to
N (Neutral) when the vehicle is
stopped with a forward gear
engaged. The reduced load on the
engine improves vehicle fuel
economy.

{ Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.

{ Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.

{ Caution
If the vehicle accelerates slowly,
or does not shift gears, the
transmission could be damaged.
Have the vehicle serviced
right away.

Manual Mode
Driver Shift Control (DSC)

D (Drive): This position is for
normal driving. It provides the best
fuel economy. If more power is
needed for passing, and the
vehicle is:
.

Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.

.

Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.

M (Manual Mode): This position
allows shifting similar to a manual
transmission. See Manual Mode on
page 9-24.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (25,1)

Driving and Operating
To use this feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).
While driving in manual mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual
position, the vehicle will
automatically shift into
1 (First) gear.
2. Press the + (plus) end of the
button on the top of the shift
lever to upshift, or push the −
(minus) end of the button to
downshift.
The instrument cluster will change
from the currently displayed
message to the letter “M,” for
Manual position, and a number
indicating the requested gear.

While using the DSC feature, the
transmission will have firmer shifting
and sportier performance. This can
be used for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
.

The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.

.

The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high.

9-25

Drive Systems
All-Wheel Drive
If equipped, this feature transfers
engine power, as required, to all
four wheels. It is fully automatic ,
and adjusts itself as needed for road
conditions.
When using a compact spare tire on
an All-Wheel Drive (AWD) vehicle,
the system automatically detects the
compact spare and disables AWD to
protect the system. A Driver
Information Center (DIC) message
will display on the instrument
cluster. See Vehicle Messages on
page 5-24. To restore AWD
operation and prevent excessive
wear on the system, replace the
compact spare with a full-size tire as
soon as possible. See Compact
Spare Tire on page 10-61.
AWD will be disabled and the
message will display if there is
excessive wheel spin. When the
system cools down, AWD will be
restored.

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9-26

Black plate (26,1)

Driving and Operating

Brakes
Antilock Brake
System (ABS)
This vehicle has ABS, an advanced
electronic braking system that helps
prevent a braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
might be heard while this test is
going on, and it might even be
noticed that the brake pedal moves
a little. This is normal.

If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
on page 5-16.

If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle

suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.

Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You may hear the ABS
pump or motor operating and feel
the brake pedal pulsate. This is
normal.

Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.

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Black plate (27,1)

Driving and Operating

Parking Brake

To release the parking brake, hold
the brake pedal down. Pull the
parking brake lever up until you can
press the release button. Hold the
release button in as you move the
brake lever all the way down.

{ Caution

To set the parking brake, hold the
brake pedal down and pull up on the
parking brake lever. If the ignition is
on, the brake system warning light
will come on. See Brake System
Warning Light on page 5-15.

Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.

9-27

Brake Assist
The Brake Assist feature is
designed to assist the driver in
stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal as
the driving situation dictates The
Brake Assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.

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9-28

Black plate (28,1)

Driving and Operating

Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak®, an
electronic stability control system.
These systems help limit wheel slip
and assist the driver in maintaining
control, especially on slippery road
conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak selectively applies
braking pressure to any one of the

vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak begins
to limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck on
page 9-9 and “Turning the Systems
Off and On” later in this section.

The indicator light for both systems
is in the instrument cluster. This
light will:
.

Flash when TCS is limiting
wheel spin.

.

Flash when StabiliTrak is
activated.

.

Turn on and stay on when either
system is not working.

If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
d comes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (29,1)

Driving and Operating
If

d comes on and stays on:

1. Stop the vehicle.
2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If d comes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.

Turning the Systems Off
and On

The button for TCS and StabiliTrak
is on the center stack.

{ Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release the g button. The Traction
Off Light i displays in the
instrument cluster.
To turn TCS on again, press and
release the g button. The Traction
Off Light i displayed in the
instrument cluster will turn off.
If TCS is limiting wheel spin when
the g button is pressed, the system
will not turn off until the wheels stop
spinning.

9-29

To turn off both TCS and StabiliTrak,
press and hold the g button until
the Traction Off Light i and
StabiliTrak Off Light g come on and
stay on in the instrument cluster.
To turn TCS and StabiliTrak on
again, press and release the g
button. The Traction Off Light i
and StabiliTrak Off Light g in the
instrument cluster turn off.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications on
page 10-2.

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9-30

Black plate (30,1)

Driving and Operating

Cruise Control
The cruise control lets the vehicle
maintain a speed of about 40 km/h
(25 mph) or more without keeping
your foot on the accelerator. Cruise
control does not work at speeds
below 40 km/h (25 mph).

{ Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use the
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
The vehicle has a Traction Control
System (TCS) or StabiliTrak system
that begins to limit wheel spin while
using cruise control and the cruise

control will automatically disengage.
See Traction Control/Electronic
Stability Control on page 9-28. If a
collision alert occurs when cruise
control is activated, cruise control is
disengaged. See Forward Collision
Alert (FCA) System on page 9-32.
When road conditions allow you to
safely use it again, the cruise
control can be turned back on.
If the brakes are applied, the cruise
control disengages.

1 (On/Off): Press to turn the
cruise control system on or off. An
white indicator light will turn on or off
in the instrument cluster.
RES/+ (Resume/Accel): Move the
thumbwheel up briefly to make the
vehicle resume to a previously set
speed or hold to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/− (Set/Coast): Move the
thumbwheel down briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease speed.

* (Cancel):

Press to disengage
cruise control without erasing the
set speed from memory.
Setting Cruise Control
If the cruise button is on when not in
use, it could get bumped and go into
cruise when not desired. Keep the
cruise control button off when cruise
is not being used.

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Black plate (31,1)

Driving and Operating
To set a speed:
1. Press 1 to turn cruise
system on.
2. Get up to the speed desired.

Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
.

3. Move the thumbwheel down
toward SET/− and release it.
4. Take your foot off the accelerator
pedal.

.

When the cruise control has been
set to the desired speed, a green
cruise control indicator appears on
the instrument cluster.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the brakes
are applied, the cruise control is
disengaged without erasing the set
speed from memory. Once the
vehicle speed is about 40 km/h
(25 mph) or greater, move the
thumbwheel up toward RES/+
briefly. The vehicle returns to the
previously set speed.

Move the thumbwheel up toward
RES/+ and hold it until the
vehicle accelerates to the
desired speed, then release it.
To increase the speed in small
increments, move the
thumbwheel up toward RES/+
briefly and then release it. Each
time this is done, the vehicle
goes about 1.6 km/h (1 mph)
faster.

Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
.

Move the thumbwheel toward
SET/− and hold until the desired
lower speed is reached, then
release it.

.

9-31

To slow down in very small
increments, move the
thumbwheel toward SET/−
briefly. Each time this is done,
the vehicle goes about 1.6 km/h
(1 mph) slower.

Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle slows down to the previous
set cruise control speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
moving the thumbwheel toward
SET– will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends upon the vehicle
speed, load, and the steepness of
the hills. When going up steep hills,
you might have to step on the
accelerator pedal to maintain the
vehicle speed. When going

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9-32

Black plate (32,1)

Driving and Operating

downhill, you might have to brake or
shift to a lower gear to maintain the
vehicle speed. When the brakes are
applied, the cruise control is
disengaged.
Ending Cruise Control
There are three ways to end cruise
control:
.

To disengage cruise control;
step lightly on the brake pedal,
the indicator light will go off.

.

Press

.

To turn off the cruise control
system, press 1.

*.

Erasing Speed Memory
The cruise control set speed is
erased from memory by pressing
or if the vehicle is turned off.

1

Driver Assistance
Systems
Forward Collision Alert
(FCA) System
The Forward Collision Alert (FCA)
system may help to avoid or reduce
the harm caused by front-end
crashes. FCA provides a visual alert
and beeps when approaching a
vehicle directly ahead too quickly.
The forward-looking FCA camera
sensor is on the windshield ahead
of the rearview mirror. FCA detects
vehicles within a distance of
approximately 60 m (197 ft) and
operates at speeds above 40 km/h
(25 mph).

Warning (Continued)
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. FCA does not warn
of pedestrians, animals, signs,
guardrails, bridges, construction
barrels, or other objects. Be ready
to take action and apply the
brakes. For more information, see
Defensive Driving on page 9-3.

Detecting the Vehicle Ahead

{ Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
(Continued)

FCA warnings will not occur unless
the FCA system detects a vehicle
ahead. The vehicle ahead indicator
will display green when a vehicle is

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Black plate (33,1)

Driving and Operating
detected in front. Vehicles may not
be detected on curves, highway exit
ramps, or hills; or due to poor
visibility. FCA will not detect another
vehicle ahead until it is completely
in the driving lane.

{ Warning
FCA does not provide a warning
to help avoid a crash, unless it
detects a vehicle. FCA may not
detect a vehicle ahead if the FCA
sensor is blocked by dirt, snow,
or ice, or if the windshield is
damaged. It may also not detect a
vehicle on winding or hilly roads,
or in conditions that can limit
visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in
proper condition. Keep the
windshield, headlamps, and FCA
sensors clean and in good repair.

Collision Alert

When your vehicle approaches
another vehicle too rapidly, the FCA
display will come on and several
beeps will sound from the front.
When this occurs, the brake system
prepares for driver braking to occur
more rapidly, if needed.

9-33

Selecting the Alert Timing

The Collision Alert control is on the
steering wheel. Press to set the
alert timing. The first button press
shows the current control setting on
the DIC. Additional button presses
will change this setting and turn the
system off.

Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not

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9-34

Black plate (34,1)

Driving and Operating

vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.

Other Messages
There are messages that may
appear on the Driver Information
Center (DIC) in the instrument
cluster to provide information about
FCA. See Object Detection System
Messages on page 5-26.

Cleaning the System
If the FCA system does not seem to
operate properly, clean the outside
of the windshield area in front of the
camera sensor before considering
taking the vehicle in for service.

Ultrasonic Parking Assist
If available, the Ultrasonic Front and
Rear Parking Assist (UFRPA)
system, assists the driver with
parking and avoiding objects.
UFRPA operates at speeds less
than 8 km/h (5 mph). The sensors
on the front and rear bumper detect
objects up to 1.2 m (4 ft) in front of

the vehicle, 2.5 m (8 ft) behind the
vehicle, and at least 25 cm (10 in)
off the ground and below liftgate
level. This detection distance may
be less during warmer or humid
weather.

{ Warning
The parking assist system does
not detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
parking assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.

How the System Works
When the vehicle is shifted into
R (Reverse) the front and rear
sensors are automatically turned on.

After the vehicle is shifted out of
R (Reverse), the rear sensors are
turned off and the front sensors stay
on until the vehicle is above a
speed of 8 km/h (5 mph). For the
front park assist system to be active
again without shifting into
R (Reverse), the park assist button
on the center stack, forward of the
shift lever, must be pressed. See
“Turning the System On and Off”
later in this section.
UFRPA operates only at speeds
less than 8 km/h (5 mph).
When the vehicle is in N (Neutral),
the system may be active. If the
vehicle is in a car wash, the sensors
may detect objects in the car wash.
See “Turning the System On and
Off” later in this section to turn the
system off.
High-toned beeps from the front
speakers are for objects detected
near the front bumper. Low-toned
beeps from the rear speakers are
for objects detected near the rear
bumper. The interval between the

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Black plate (35,1)

Driving and Operating
beeps becomes shorter as the
vehicle gets closer to the obstacle.
When the distance is less than
30 cm (12 in) the beeping is a
continuous tone for five seconds.
Objects Detected by Both the
Front and Rear Sensors
In general, if objects are detected at
the same time near both the front
and rear bumpers while backing up,
the beeps only sound to indicate
that objects are close to the rear
bumper.
However, if an object comes within
0.3 m (1 ft) of the front bumper while
the vehicle is backing up and at the
same time there is another object
further than 0.3 m (1 ft) from the rear
bumper, then higher-pitched beeps
only sound to indicate the front
object.

9-35

PARK ASSIST OFF: If the UFRPA
system does not activate due to a
temporary condition, the message
displays on the DIC. This can occur
under the following conditions:
The indicator light in the button
comes on when the system is
turned on.

.

The driver has disabled the
system.

.

The ultrasonic sensors are not
clean. Keep the vehicle's
bumpers free of mud, dirt, snow,
ice and slush. For cleaning
instructions, see Exterior Care
on page 10-68.

.

The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.

.

A trailer was attached to the
vehicle, or an object was
hanging out of the liftgate during

When the system is off, the indicator
light in the button is off or PARK
ASSIST OFF briefly displays on the
Driver Information Center (DIC).
UFRPA defaults to the on setting
each time the vehicle is started.
Turn the system off when towing a
trailer.

When the System Does Not
Seem to Work Properly

Turning the System On and Off

The following messages may be
displayed on the DIC:

The UFRPA system can be turned
on and off by pressing the park
assist button on the center stack,
forward of the shift lever.

SERVICE PARKING ASSIST: If
this message occurs, take the
vehicle to your dealer to repair the
system.

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9-36

Black plate (36,1)

Driving and Operating

the last drive cycle. Once the
object is removed, UFRPA will
return to normal operation.
.

An object or cover is attached to
the front of the vehicle.

.

A tow bar is attached to the
vehicle.

.

The bumper is damaged. Take
the vehicle to your dealer to
repair the system.

.

Other conditions, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck, are affecting
system performance.

Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with vehicles in the side blind
zone (or spot) areas. The SBZA
warning display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.

{ Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
check mirrors, glance over your
shoulder, and use the turn
signals.

SBZA Detection Zones

The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
5 m (16 ft).

How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a vehicle in the next lane

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Black plate (37,1)

Driving and Operating
over that is in the side blind zone.
This indicates it may be unsafe to
change lanes. Before making a lane
change, check the SBZA display,
check mirrors, glance over your
shoulder, and use the turn signals.

SBZA can be disabled through
vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization on
page 5-29. If SBZA is disabled by
the driver, the SBZA mirror displays
will not light up.

When the System Does Not
Seem to Work Properly
Left Side Mirror Right Side Mirror
Display
Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is moving forward, the leftor right-side mirror display will light
up if a vehicle is detected in that
blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.

SBZA displays may not come on
when passing a vehicle quickly or
when towing a trailer. The SBZA
detection zones that extend back
from the side of the vehicle do not
move further back when a trailer is
towed. Use caution while changing
lanes when towing a trailer. SBZA
may alert to objects attached to the
vehicle, such as a trailer, bicycle,
or object extending out to either side
of the vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be

9-37

serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" under Exterior Care on
page 10-68. If the DIC still displays
the system unavailable message
after cleaning both sides of the
vehicle toward the rear corners of
the vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.

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9-38

Black plate (38,1)

Driving and Operating

When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.

FCC Information
See Radio Frequency Statement on
page 13-15.

Rear Vision
Camera (RVC)
The vehicle may have an RVC
system. Read this entire section
before using it.
The RVC can assist the driver when
backing up by displaying a view of
the area behind the vehicle.

{ Warning
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
(Continued)

Warning (Continued)
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
or where there could be cross
traffic. Failure to use proper care
before backing may result in
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
An image appears on the radio
screen with the message Check
Surroundings for Safety when the
vehicle is shifted into R (Reverse).
The radio screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).

To return to the previous screen
sooner, do one of the following:
.

Press a hard key on the
infotainment system.

.

Shift into P (Park).

.

Reach a vehicle speed of
8 km/h (5 mph).

Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a
warning triangle with a left or right
pointing arrow may also display on
the RVC screen to warn of traffic
coming from the left or the right.
Three beeps will sound from the
speaker on that side. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
behind the vehicle. The RCTA
system will not work properly if ice,
snow, mud, or anything else builds
up on the rear bumper sensors.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (39,1)

Driving and Operating
from the back of your vehicle do not
move further back when a trailer is
towed.

conditions. Displayed images may
be closer or farther than they
appear.

Rear Vision Camera Location

The following illustrations show the
field of view that the camera
provides.

9-39

1. View displayed by the camera.
2. Corner of the rear bumper.

When the System Does Not
Seem To Work Properly
The RVC system may not work
properly or display a clear image if:
The camera is above the license
plate.
The area displayed by the camera is
limited.
It does not display objects that are
close to either corner or under the
bumper and can vary depending on
vehicle orientation or road

.

It is dark.

.

The sun or the beam of
headlights is shining directly into
the camera lens.

.

Ice, snow, mud, or anything else
builds up on the camera lens.
Clean the lens, rinse it with
water, and wipe it with a soft
cloth.

1. View displayed by the camera.

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9-40
.

.

Black plate (40,1)

Driving and Operating

The back of the vehicle is in an
accident, the position and
mounting angle of the camera
can change or the camera can
be affected. Be sure to have the
camera and its position and
mounting angle checked at your
dealer.
There are extreme temperature
changes.

Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide a
warning if the vehicle is crossing a
lane without using a turn signal in
the lane departure direction. LDW
uses a camera sensor to detect the
lane markings. It only operates at
speeds of 56 km/h (35 mph) or
greater.
When the vehicle crosses a
detected lane marking, the LDW
indicator will flash and three beeps
will be sounded from the left or right,

depending on the lane departure
direction. LDW will not warn if the
turn signal is on or if a sharp
maneuver is made.

{ Warning
The LDW system is an aid to help
the vehicle stay in the driving
lane. It does not steer the vehicle.
The LDW system may not:
.

Provide enough time to avoid
a crash.

.

Detect lane markings under
bad weather conditions or if
the windshield is dirty.

.

Detect lane markings and will
not detect road edges.

.

Warn that the vehicle is
crossing a lane marking if the
system does not detect the
lane marking.
(Continued)

Warning (Continued)
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marker. Even with LDW, always
keep your attention on the road
and maintain proper vehicle
position within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield clean and do not use
LDW in bad weather conditions.

How the System Works
The LDW camera sensor is on the
windshield ahead of the rearview
mirror.
To turn LDW on and off, press @ on
the center stack, forward of the shift
lever. The control indicator will light
when LDW is on.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (41,1)

Driving and Operating
When the System Does Not
Seem To Work Properly

When the vehicle is started, the
LDW indicator on the instrument
cluster will come on briefly.
If LDW is on, the LDW indicator will
appear green if the system detects
a left or right lane marking while the
vehicle is traveling at 56 km/h (35
mph) or greater. If the vehicle
crosses a detected lane marking
without using the turn signal in the
lane departure direction, this
indicator will change to amber and
flash. In addition, three beeps will
be sounded from the left or right
side, depending on the lane
departure direction.

If the LDW symbol does not appear
when the system is on and the
vehicle is traveling at least 56 km/h
(35 mph):
.

The lane markings on the road
may not be seen.

.

The camera sensor may be
blocked by dirt, snow, or ice.

.

The windshield may be
damaged.

.

The weather may be limiting
visibility.

This is normal operation; the vehicle
does not need service. Clean the
windshield.
Lane markings may not be detected
on curves, highway exit ramps,
or hills; or due to poor visibility.
If the LDW camera system does not
seem to operate properly, cleaning
the outside of the windshield in front
of the camera sensor may correct
the issue.

9-41

{ Warning
LDW does not provide a warning
to help avoid a crash, unless it
detects the lane markings. LDW
may not detect the lane markings
if the camera sensor is blocked
by dirt, snow, or ice, or if the
windshield is damaged. It may
also not detect a lane on winding
or hilly roads, or in conditions that
can limit visibility such as fog,
rain, or snow, or if the headlamps
or windshield are not cleaned or
in proper condition. Keep the
windshield, headlamps, and
camera sensors clean and in
good repair.
LDW warnings may occur due to tar
marks, shadows, cracks in the road,
or other road imperfections. This is
normal system operation; the
vehicle does not need service.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-42

Black plate (42,1)

Driving and Operating

Fuel

Recommended Fuel

Use of the recommended fuel is an
important part of the proper
maintenance of this vehicle. When
driving in the U.S., to help keep the
engine clean and maintain optimum
vehicle performance, we
recommend using TOP TIER
Detergent Gasolines. See
www.toptiergas.com for a list of TOP
TIER Detergent Gasolines.

Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise
may be heard. If this occurs, use a
gasoline rated at 87 octane or
higher as soon as possible. If heavy
knocking is heard when using
gasoline with a higher octane rating,
the engine needs service.
Use of Seasonal Fuels
Use summer and winter fuels in the
appropriate season. Driving or
starting could be affected if the
incorrect fuel is used. Drive the
vehicle with the engine running until
the fuel is a half tank or less, then
refuel with the current seasonal fuel.
Prohibited Fuels
Gasolines containing oxygenates,
such as ethers and ethanol, as well
as reformulated gasolines are
available in some cities. If these
gasolines comply with the
previously described specification,

then they are acceptable to use.
However, E85 and other fuels
containing more than 15% ethanol
must be used only in FlexFuel
vehicles.

{ Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
Some gasolines that are not
reformulated for low emissions can
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). Do not use
gasolines with MMT as they can
reduce spark plug life and affect
emission control system
performance. The malfunction
indicator lamp may turn on. If this
occurs, see your dealer for service.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (43,1)

Driving and Operating

Gasoline Specifications

Fuel Additives

At a minimum, gasoline should meet
ASTM specification D 4814. Some
gasolines contain an
octane-enhancing additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend
against the use of gasolines
containing MMT. See “Prohibited
Fuels" in Recommended Fuel on
page 9-42.

To keep fuel systems clean, TOP
TIER Detergent Gasoline is
recommended. See Fuel on
page 9-42.

Fuels in Foreign
Countries
If planning to drive in countries
outside the U.S. or Canada, the
proper fuel might be hard to find.
Check regional auto club or fuel
retail brand websites for availability
in the country where driving. Never
use leaded gasoline, fuel containing
methanol, or any other fuel not
recommended. Costly repairs
caused by use of improper fuel
would not be covered by the vehicle
warranty.

If TOP TIER Detergent Gasoline is
not available, one bottle of Fuel
System Treatment PLUS, part
number 88861013, added to the fuel
tank at every engine oil change, can
help. Fuel System Treatment PLUS
is the only gasoline additive
recommended by General Motors.
It is available at your dealer.

Warning (Continued)
.

To help avoid injuries to you
and others, read and follow
all the instructions on the fuel
pump island.

.

Turn off the engine when
refueling.

.

Keep sparks, flames, and
smoking materials away
from fuel.

.

Do not leave the fuel pump
unattended.

.

Do not reenter the vehicle
while pumping fuel.

.

Keep children away from the
fuel pump and never let
children pump fuel.

.

Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly and
(Continued)

Filling the Tank

{ Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
(Continued)

9-43

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9-44

Black plate (44,1)

Driving and Operating
Warning (Continued)

wait for any hiss noise to stop
then unscrew the cap all
the way.

To open the fuel door, push and
release the rearward center edge of
the door.
To remove the fuel cap, turn it
slowly counterclockwise. The fuel
cap has a spring in it; if the cap is
released too soon, it will spring back
to the right.
While refueling, hang the tethered
fuel cap from the hook on the
fuel door.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10-68.

The fuel cap is behind a hinged fuel
door on the right rear side of the
vehicle.
If equipped, the fuel door is locked
when the vehicle doors are locked.
Press K on the RKE transmitter to
unlock.

When replacing the fuel cap, turn it
clockwise until it clicks. Make sure
the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See Malfunction
Indicator Lamp on page 5-13.

{ Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.

{ Caution
If a new fuel cap is needed, be
sure to get the right type of cap
from your dealer. The wrong type
of fuel cap might not fit properly,
might cause the malfunction
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp on
page 5-13.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (45,1)

Driving and Operating

Filling a Portable Fuel
Container

Warning (Continued)

{ Warning

.

Place the container on the
ground.

Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:

.

Place the nozzle inside the fill
opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.

.

Fill the container no more
than 95% full to allow for
expansion.

.

Do not smoke, light matches,
or use lighters while
pumping fuel.

.

Avoid using cell phones or
other electronic devices.

.

Use approved fuel
containers.

.

Remove the container from
the vehicle, trunk, or pickup
bed before filling.
(Continued)

9-45

Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

9-46

Driving and Operating

Conversions and
Add-Ons
Add-On Electrical
Equipment

{ Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.

Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-34 and Adding
Equipment to the Airbag-Equipped
Vehicle on page 3-34.

Black plate (46,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Vehicle Care

Vehicle Care
General Information
General Information . . . . . . . . . .
California Proposition
65 Warning . . . . . . . . . . . . . . . . .
California Perchlorate
Materials Requirements . . . .
Accessories and
Modifications . . . . . . . . . . . . . . .

10-2
10-2
10-2
10-2

Vehicle Checks
Doing Your Own
Service Work . . . . . . . . . . . . . . . 10-3
Hood . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Engine Compartment
Overview . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . 10-9
Automatic Transmission
Fluid . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Air Cleaner/Filter . . . . 10-11
Cooling System . . . . . . . . . . . . 10-12
Engine Coolant . . . . . . . . . . . . . 10-12
Engine Overheating . . . . . . . . 10-15
Washer Fluid . . . . . . . . . . . . . . . 10-17
Brakes . . . . . . . . . . . . . . . . . . . . . 10-17
Brake Fluid . . . . . . . . . . . . . . . . . 10-18

Battery . . . . . . . . . . . . . . . . . . . . . 10-20
All-Wheel Drive . . . . . . . . . . . . . 10-20
Starter Switch Check . . . . . . . 10-20
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . 10-21
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . 10-21
Park Brake and P (Park)
Mechanism Check . . . . . . . . 10-21
Wiper Blade
Replacement . . . . . . . . . . . . . . 10-22

Headlamp Aiming
Headlamp Aiming . . . . . . . . . . 10-24

Bulb Replacement
Bulb Replacement . . . . . . . . . . 10-24
Halogen Bulbs . . . . . . . . . . . . . . 10-24
Headlamps, Front Turn
Signal and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate Lamp . . . . . . . . 10-26
Replacement Bulbs . . . . . . . . . 10-27

Electrical System
Electrical System
Overload . . . . . . . . . . . . . . . . . . 10-27
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-28

10-1

Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . 10-31
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . 10-34

Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-35
All-Season Tires . . . . . . . . . . . . 10-36
Winter Tires . . . . . . . . . . . . . . . . 10-37
Summer Tires . . . . . . . . . . . . . . 10-37
Tire Sidewall Labeling . . . . . . 10-37
Tire Designations . . . . . . . . . . . 10-39
Tire Terminology and
Definitions . . . . . . . . . . . . . . . . 10-40
Tire Pressure . . . . . . . . . . . . . . . 10-43
Tire Pressure Monitor
System . . . . . . . . . . . . . . . . . . . 10-44
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . 10-45
Tire Inspection . . . . . . . . . . . . . . 10-48
Tire Rotation . . . . . . . . . . . . . . . 10-49
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-50
Buying New Tires . . . . . . . . . . . 10-51
Different Size Tires and
Wheels . . . . . . . . . . . . . . . . . . . 10-52

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-2

Black plate (2,1)

Vehicle Care

Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-53
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
Tire Chains . . . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-56
Tire Changing . . . . . . . . . . . . . . 10-57
Compact Spare Tire . . . . . . . . 10-61

General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Jump Starting

cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.

California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Jump Starting . . . . . . . . . . . . . . 10-62

Towing
Towing the Vehicle . . . . . . . . . 10-65
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-65

Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-68
Interior Care . . . . . . . . . . . . . . . . 10-72
Floor Mats . . . . . . . . . . . . . . . . . . 10-76

California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Vehicle Care
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.

Vehicle Checks
Doing Your Own
Service Work

{ Warning

Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.

It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.

GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.

If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13-11.

Also, see Adding Equipment to the
Airbag-Equipped Vehicle on
page 3-34.

10-3

This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle on
page 3-34.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11-13.

{ Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-4

Black plate (4,1)

Vehicle Care

Hood
To open the hood:

1. Pull the hood release handle
inside the vehicle. It is located
on the lower left side of the
instrument panel.

2. Go to the front of the vehicle and
move the secondary hood
release lever toward the right
side of the vehicle.

3. Lift the hood and release the
hood prop from its retainer,
above the radiator. Securely
place the hood prop into the slot
on the underside of the hood.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Vehicle Care
To close the hood:
1. Before closing the hood, be sure
all filler caps are on properly.
Then, lift the hood to relieve
pressure on the hood prop.
Remove the hood prop from the
slot in the underside of the hood
and return the prop to its
retainer. The prop rod must click
into place when returning it to
the retainer to prevent hood
damage.

2. Lower the hood 30 cm (12 in)
above the vehicle and release it
so it fully latches. Check to
make sure the hood is closed
and repeat the process if
necessary.

10-5

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-6

Vehicle Care

Engine Compartment Overview

Black plate (6,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

Vehicle Care
1. Engine Air Cleaner/Filter on
page 10-11.
2. Engine Oil Dipstick. See Engine
Oil on page 10-7.
3. Engine Cooling Fan (Out of
View). See Cooling System on
page 10-12.
4. Engine Oil Fill Cap. See Engine
Oil on page 10-7.
5. Engine Coolant Surge Tank and
Pressure Cap. See Cooling
System on page 10-12.
6. Brake Fluid Reservoir. See
Brakes on page 10-17.
7. Auxiliary Fuse Block. See
Engine Compartment Fuse
Block on page 10-28.

Engine Oil

Checking Engine Oil

To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:

It is a good idea to check the engine
oil level at each fuel fill. In order to
get an accurate reading, the vehicle
must be on level ground. The
engine oil dipstick handle is a loop.
See Engine Compartment Overview
on page 10-6 for the location of the
engine oil dipstick.

.

10. Engine Compartment Fuse
Block on page 10-28.

Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.

.

Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and “When to Add
Engine Oil” in this section.

.

Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10-9.

.

Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.

8. Battery on page 10-20.
9. Windshield Washer Fluid
Reservoir. See Washer Fluid on
page 10-17.

10-7

Obtaining an accurate oil level
reading is essential:
1. If the engine has been running
recently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.

{ Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-8

Black plate (8,1)

Vehicle Care

2. Pull out the dipstick and clean it
with a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.

When to Add Engine Oil

If the oil is below the MIN mark on
the dipstick, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” in this section for an
explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications on page 12-2.

{ Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the MAX mark, the
engine could be damaged. You
should drain out the excess oil or
limit driving of the vehicle and
seek a service professional to
remove the excess amount of oil.
See Engine Compartment Overview
on page 10-6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range between the MIN and MAX
marks. Push the dipstick all the way
back in when through.

Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants on page 11-11.
Specification
Use and ask for licensed engine oils
with the dexos1® approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

Vehicle Care

{ Caution
Failure to use the recommended
engine oil can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.

10-9

specification. See “Specification”
earlier in this section for more
information.

containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.

Engine Oil Additives/Engine
Oil Flushes

Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.

Viscosity Grade

Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.

SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W-30, 10W-40, or 20W-50.

Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.

Cold Temperature Operation: In an
area of extreme cold, where the
temperature falls below −29°C
(−20°F), an SAE 0W-30 oil may be
used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct

What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags

Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.

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10-10

Black plate (10,1)

Vehicle Care

When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON DIC message comes on.
See Vehicle Messages on
page 5-24. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.

How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life
system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.

If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.

Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

Vehicle Care
Change the fluid at the intervals
listed in Maintenance Schedule on
page 11-2, and be sure to use the
fluid listed in Recommended Fluids
and Lubricants on page 11-11.

release loose dust and dirt. If the
filter remains covered with dirt, a
new filter is required.
To inspect or replace the air cleaner/
filter:

Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.

When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals.
See Maintenance Schedule on
page 11-2. If you are driving in
dusty/dirty conditions, inspect the
filter at each engine oil change.

How to Inspect the Engine Air
Cleaner/Filter
To inspect the engine air cleaner/
filter, remove the filter from the
vehicle and lightly shake the filter to

10-11

See Maintenance Schedule on
page 11-2 for replacement intervals.

{ Warning
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. The air
cleaner not only cleans the air; it
helps to stop flames if the engine
backfires. Use caution when
working on the engine and do not
drive with the air cleaner/filter off.

{ Caution
1. Remove the two screws, tilt the
cover, and slide it out of the
assembly.
2. Inspect or replace the engine air
cleaner/filter.
3. Lower the cover, slide it into the
assembly, then secure with the
two screws.

If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when you are driving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-12

Black plate (12,1)

Vehicle Care

Cooling System
The cooling system allows the
engine to maintain the correct
working temperature.

{ Warning

{ Caution

An electric engine cooling fan
under the hood can start up even
when the engine is not running
and can cause injury. Keep
hands, clothing, and tools away
from any underhood electric fan.

Using coolant other than
DEX-COOL® can cause
premature engine, heater core,
or radiator corrosion. In addition,
the engine coolant could require
changing sooner. Any repairs
would not be covered by the
vehicle warranty. Always use
DEX-COOL (silicate-free) coolant
in the vehicle.

{ Warning
Heater and radiator hoses, and
other engine parts, can be very
hot. Do not touch them. If you do,
you can be burned.
1. Engine Cooling Fan (Out
of View)
2. Engine Coolant Surge Tank and
Pressure Cap

Do not run the engine if there is a
leak. If you run the engine, it
could lose all coolant. That could
cause an engine fire, and you
could be burned. Get any leak
fixed before you drive the vehicle.

Engine Coolant
The cooling system in the vehicle is
filled with DEX-COOL engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
see Engine Overheating on
page 10-15.

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Black plate (13,1)

Vehicle Care
What to Use

{ Warning
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
The coolant warning system is set
for the proper coolant mixture.
With plain water or the wrong
mixture, the engine could get too
hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant.
Use a 50/50 mixture of clean
drinkable water and DEX-COOL
coolant. This mixture:
.

Gives freezing protection down
to −37°C (−34°F), outside
temperature.

.

Gives boiling protection up to
129°C (265°F), engine
temperature.

.

Protects against rust and
corrosion.

.

Will not damage aluminum parts.

.

Helps keep the proper engine
temperature.

{ Caution
If improper coolant mixture,
inhibitors, or additives are used in
the vehicle cooling system, the
engine could overheat and be
damaged. Too much water in the
mixture can freeze and crack
engine cooling parts. The repairs
would not be covered by the
vehicle warranty. Use only the
proper mixture of engine coolant
for the cooling system. See
Recommended Fluids and
Lubricants on page 11-11.

10-13

Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.

Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level.
It is normal to see coolant moving in
the upper coolant hose return line
when the engine is running.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-14

Black plate (14,1)

Vehicle Care

If coolant is visible but the coolant
level is not at or above the mark
pointed to, add a 50/50 mixture of
clean drinkable water and
DEX-COOL coolant.

water and DEX-COOL coolant at the
coolant surge tank, but be sure the
cooling system, including the
coolant surge tank pressure cap, is
cool before you do it.

Be sure the cooling system is cool
before this is done.

{ Warning

If no coolant is visible in the coolant
surge tank, add coolant as follows:

How to Add Coolant to the
Coolant Surge Tank

{ Caution
This vehicle has a specific
coolant fill procedure. Failure to
follow this procedure could cause
the engine to overheat and be
severely damaged.
If no problem is found, check to see
if coolant is visible in the coolant
surge tank. If coolant is visible but
the coolant level is not at the
indicated level mark, add a
50/50 mixture of clean, drinkable

Steam and scalding liquids from a
hot cooling system can blow out
and burn you badly. Never turn
the cap when the cooling system,
including the surge tank pressure
cap, is hot. Wait for the cooling
system and surge tank pressure
cap to cool.

{ Caution
In cold weather, water can freeze
and crack the engine, radiator,
heater core, and other parts. Use
the recommended coolant and
the proper coolant mixture.

{ Warning
You can be burned if you spill
coolant on hot engine parts.
Coolant contains ethylene glycol
and it will burn if the engine parts
are hot enough. Do not spill
coolant on a hot engine.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (15,1)

Vehicle Care
1. Remove the coolant surge tank
pressure cap when the cooling
system, including the coolant
surge tank pressure cap and
upper radiator hose, is no
longer hot.
Turn the pressure cap slowly
counterclockwise about
one-quarter of a turn. If you hear
a hiss, wait for that to stop. This
will allow any pressure still left to
be vented out the
discharge hose.
2. Keep turning the pressure cap
slowly and remove it.
3. Fill the coolant surge tank with
the proper DEX-COOL coolant
mixture to the indicated
level mark.

4. With the coolant surge tank
pressure cap off, start the
engine and let it run until you
can feel the upper radiator hose
getting hot. Watch out for the
engine cooling fan.
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
DEX-COOL coolant mixture to
the coolant surge tank until the
level reaches the indicated
level mark.
5. Replace the pressure cap tightly.
Check the level in the coolant surge
tank when the cooling system has
cooled down. If the coolant is not at
the proper level, repeat Steps 1–
3 and reinstall the pressure cap.
If the coolant still is not at the proper
level when the system cools down
again, see your dealer.

10-15

{ Caution
If the pressure cap is not tightly
installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.

Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the
engine overheating. See Engine
Coolant Temperature Gauge on
page 5-10.
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program on
page 13-5.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fan is running. If the engine
is overheating, the fan should be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-16

Black plate (16,1)

Vehicle Care

running. If it is not, do not continue
to run the engine. Have the vehicle
serviced.

Warning (Continued)
Wait until there is no sign of
steam or coolant before you open
the hood.

{ Caution
Running the engine without
coolant may cause damage or a
fire. Vehicle damage would not be
covered by the vehicle warranty.

If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.

If Steam Is Coming from the
Engine Compartment

{ Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
(Continued)

If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.

Climbs a long hill on a hot day.

.

Stops after high-speed driving.

.

Idles for long periods in traffic.

If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. When it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the overheat
zone, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (17,1)

Vehicle Care
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down.

Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. See Engine
Compartment Overview on
page 10-6 for reservoir location.

{ Caution

Washer Fluid
What to Use
When the vehicle needs windshield
washer fluid, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.

.

Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.

.

Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.

.

When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.

Adding Washer Fluid

.

Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for fluid
(Continued)

10-17

Caution (Continued)
expansion if freezing occurs,
which could damage the tank
if it is completely full.

Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time when the vehicle
is moving, except when applying the
brake pedal firmly.

{ Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-18

Black plate (18,1)

Vehicle Care

{ Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. See Capacities and
Specifications on page 12-2.
Brake pads should be replaced as
complete sets.

Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in

pedal travel. This could be a sign
that brake service might be
required.

change in many other ways if the
wrong replacement brake parts are
installed.

Brake Adjustment

Brake Fluid

Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.

Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes — for the worse. The
braking performance expected can

The brake master cylinder reservoir
is filled with DOT 4 brake fluid as
indicated on the reservoir cap. See
Engine Compartment Overview on
page 10-6 for the location of the
reservoir. The fluid level must be
between the MIN and MAX marks.

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Black plate (19,1)

Vehicle Care
There are only two reasons why the
fluid level in the reservoir might
go down:
.

.

The fluid level goes down
because of normal brake lining
wear. When new linings are
installed, the fluid level goes
back up.
A fluid leak in the brake
hydraulic system can also cause
a low fluid level. Have the brake
hydraulic system fixed, since a
leak means that sooner or later
the brakes will not work well.

Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.

{ Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
When the brake fluid falls to a low
level, the brake warning light comes
on. See Brake System Warning
Light on page 5-15.
What to Add
Use only new DOT 4 brake fluid
from a sealed container. It is
recommended that the brake
hydraulic system be flushed and
refilled with new DOT 4 fluid at a
regular maintenance interval every
two years. See Recommended
Fluids and Lubricants on
page 11-11.

10-19

Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.

{ Warning
With the wrong kind of fluid in the
brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid.

{ Caution
.

Using the wrong fluid can
badly damage brake
hydraulic system parts. For
example, just a few drops of
mineral-based oil, such as
engine oil, in the brake
hydraulic system can damage
brake hydraulic system parts
so badly that they will have to
(Continued)

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10-20

.

Black plate (20,1)

Vehicle Care

Caution (Continued)

Warning (Continued)

be replaced. Do not let
someone put in the wrong
kind of fluid.

known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.

If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not to
spill brake fluid on the
vehicle. If you do, wash it off
immediately.

Battery
Refer to the replacement number on
the original battery label when a
new battery is needed.

{ Warning
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
(Continued)

Vehicle Storage

{ Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10-62 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.

All-Wheel Drive
Transfer Case
Under normal driving conditions,
transfer case fluid does not require
changing or checking unless there
is a fluid leak or unusual noise.
If required, have the transfer case
serviced by your dealer.

Starter Switch Check

{ Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be
sure there is enough room
around the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (21,1)

Vehicle Care
2. Apply both the parking brake
and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each
gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.

Automatic Transmission
Shift Lock Control
Function Check

{ Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.

1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be
ready to apply the regular brake
immediately if the vehicle begins
to move.
3. With the engine off, turn the
ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.

Ignition Transmission
Lock Check
While parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.

The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).

.

10-21

The ignition key should come
out only in LOCK/OFF.

Contact your dealer if service is
required.

Park Brake and P (Park)
Mechanism Check

{ Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-22
.

.

Black plate (22,1)

Vehicle Care

To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.

Contact your dealer if service is
required.

Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear and cracking.
See Maintenance Schedule on
page 11-2.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts on page 11-12.

{ Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
your warranty. Do not allow the
wiper arm to touch the windshield.

Front Wiper Blade
Replacement
To replace the front wiper blades:
1. Lift the wiper arm from the
windshield until no further
movement is possible.

2. Press the release button on the
top side of the wiper and pull the
wiper blade out of the end of the
wiper arm.
3. Install the wiper blade connector
by sliding into the end of the
wiper arm until the button on the
wiper blade clicks into place with
the wiper arm.
4. Place the wiper arm with the
wiper blade in place back on the
windshield.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (23,1)

Vehicle Care

{ Caution
Damage may occur if the wiper
blades are not in contact with the
windshield before turning on the
wiper system.

3. Remove the cover.
4. After wiper blade replacement,
ensure that the cover hook
slides into the slot in the blade
assembly.
5. Snap the cover down to secure.
To replace the wiper blade:

Rear Wiper Blade Replacement
The rear wiper blade and wiper arm
have a cover for protection. The
cover must be removed before the
wiper blade can be replaced.

1. Lift the wiper arm away from the
windshield.

To remove the cover:

1. Slide a plastic tool under the
cover and push upward to
unsnap.
2. Slide the cover toward the wiper
blade tip to unhook it from the
blade assembly.

2. Push the release lever (2) to
disengage the hook and push
the wiper arm (1) out of the
blade assembly (3).

10-23

3. Push the new blade assembly
securely on the wiper arm until
the release lever clicks into
place.
4. Replace the wiper cover.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-24

Black plate (24,1)

Vehicle Care

Headlamp Aiming

Bulb Replacement

Headlamp aim has been preset and
should need no further adjustment.

For the proper type of replacement
bulbs, see Replacement Bulbs on
page 10-27.

If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.

Headlamps, Front Turn
Signal and Parking
Lamps

For any bulb‐changing procedure
not listed in this section, contact
your dealer.

Halogen Bulbs

{ Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.

Driver Side Shown, Passenger
Side Similar
1. Turn Signal Lamp
2. Low-Beam Headlamp
3. Parking Lamp
4. High-Beam Headlamp

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (25,1)

Vehicle Care

10-25

High-Beam Headlamp/
Low-Beam Headlamp
1. Open the hood. See Hood on
page 10-4.

4. Disconnect the wiring harness
connector from the bulb.
5. Install the new bulb in the
headlamp assembly by turning
clockwise.
2. Remove the headlamp bulb
access cover.

6. Reconnect the wiring harness
connector.

3. Turn the bulb counterclockwise
and pull straight back.

7. Install the headlamp bulb access
cover.

2. Remove the parking lamp bulb
socket from the headlamp
assembly by turning
counterclockwise.
3. Remove the bulb from the bulb
socket by pulling it straight out.
4. Install the new bulb in the bulb
socket.

Parking Lamp

5. Install the bulb socket into the
headlamp assembly by turning
clockwise.

1. Open the hood. See Hood on
page 10-4.

Turn Signal Lamp
1. Open the hood. See Hood on
page 10-4.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-26

Black plate (26,1)

Vehicle Care

License Plate Lamp

To replace one of these bulbs:
1. Push the left end of the lamp
assembly toward the right.
2. Turn the lamp assembly down to
remove it.
3. Turn the bulb socket (1)
counterclockwise to remove it
from the lamp assembly (3).
4. Pull the bulb (2) straight out of
the bulb socket (1).

2. Remove the turn signal lamp
bulb socket from the headlamp
assembly by turning
counterclockwise.

Lamp Assembly

5. Push the replacement bulb
straight into the bulb socket and
turn the bulb socket clockwise to
install it into the lamp assembly.
6. Turn the lamp assembly into the
lamp assembly opening
engaging the clip side first.

3. Remove the bulb from the bulb
socket by pulling it straight out.
4. Install the new bulb in the bulb
socket.

7. Push on the lamp side opposite
the clip until the lamp assembly
snaps into place.

5. Install the bulb socket into the
headlamp assembly by turning
clockwise.

Bulb Assembly

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (27,1)

Vehicle Care

Replacement Bulbs
Exterior Lamp
Back-Up Lamp

Electrical System

Bulb
Number
921

Front Parking Lamp

7444NA

Front Turn
Signal Lamp

7444NA

High-Beam
Headlamp

9005LL

License Plate Lamp

W5W LL

Low-Beam
Headlamp

H11 LL

For replacement bulbs not listed
here, contact your dealer.

Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.

10-27

Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.

Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-28

Black plate (28,1)

Vehicle Care

Fuses and Circuit
Breakers

Engine Compartment
Fuse Block

The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit
breakers. This greatly reduces the
chance of damage caused by
electrical problems.
To check a fuse, look at the
silver-colored band inside the fuse.
If the band is broken or melted,
replace the fuse. Be sure to replace
a bad fuse with a new one of the
identical size and rating.
Fuses of the same amperage can
be temporarily borrowed from
another fuse location, if a fuse goes
out. Replace the fuse as soon as
possible.

To remove the fuse block cover,
squeeze the clip and lift it up.

To identify and check fuses, circuit
breakers, and relays, see Engine
Compartment Fuse Block on
page 10-28, Instrument Panel Fuse
Block on page 10-31, and Rear
Compartment Fuse Block on
page 10-34.

Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.

{ Caution

The vehicle may not be equipped
with all of the fuses, relays, and
features shown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (29,1)

Vehicle Care
Mini Fuses

Usage

Mini Fuses

Usage

1

Sunroof

12

2

Outside Rearview
Mirror Switch

Rear Window
Defogger

13

Not Used

Mini Fuses

10-29

Usage

25

Not Used

26

Canister Purge
Solenoid/Water
Valve Solenoid/
Oxygen Sensors –
Pre and Post/Turbo
Wastegate Solenoid
(1.4L)/Turbo Bypass
Solenoid (1.4L)

3

Canister Vent
Solenoid

14

Outside Rearview
Mirror Heater

4

Not Used

15

5

Electronic Brake
Control Module
Valve

Fuel System Control
Module Battery

16

Heated Seat
Module/Memory
Module

27

Not Used

28

Not Used

17

Transmission
Control Module R/C

29

18

Engine Control
Module R/C

Engine Control
Module Powertrain
Ignition 1/Ignition 2

30

19

Fuel Pump

Mass Air Flow
Sensor

20

Not Used

31

21

Fan Relay (Auxiliary
Fuse Block)

Left High-Beam
Headlamp

32

Right High-Beam
Headlamp

33

Engine Control
Module Battery

6

Not Used

7

Not Used

8

Transmission
Control Module
Battery

9
10

11

BCM Regulated
Voltage Control
Fuel System Control
Module R/C/
Headlamp Leveling
Rear Wiper

22

Not Used

23

Ignition Coil/Injectors

24

Washer Pump

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-30

Vehicle Care

Mini Fuses

Usage

34

Horn

35

Air Conditioning
Compressor Clutch

36

Front Fog Lamps

J-Case
Fuses
1

Black plate (30,1)

Usage
Electronic Brake
Control
Module Pump

J-Case
Fuses
11

Usage
Starter Solenoid

U-Micro
Relays

Usage

2

Not Used

4

Spare

HC-Micro
Relays
7

HC-Mini
Relays
6

Usage
Cooling Fan High

Auxiliary Fuse Block

Usage
Starter

2

Front Wiper

3

Blower Motor

4

IEC R/C

Mini
Relays

5

Not Used

1

Run Crank

6

Not Used

3

Cooling Fan Mid

7

Not Used

5

Powertrain Relay

8

Cooling Fan
Low/Mid

8

Cooling Fan Low

9

Cooling Fan High

10

EVP

Usage
To remove the fuse block cover,
squeeze the clips and lift it up.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (31,1)

Vehicle Care

{ Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.

The vehicle may not be equipped
with all of the fuses, relays, and
features shown.

Relays

Usage

01

Electric
Vacuum Pump

02

Cooling Fan
Control 1

03

Cooling Fan
Control 2

04

Trailer (N/A)

10-31

Instrument Panel Fuse
Block

The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-32

Black plate (32,1)

Vehicle Care
Mini Fuses

The vehicle may not be equipped
with all of the fuses, relays, and
features shown.

Usage

1

Body Control
Module 1

2

Body Control
Module 2

3

Body Control
Module 3

4

Body Control
Module 4

5

Body Control
Module 5

6

Body Control
Module 6

7

Body Control
Module 7

8

Body Control
Module 8

9

Discrete Logic
Ignition Switch

10

Sensing Diagnostic
Module Battery

11

Data Link Connector

Mini Fuses

Usage

12

Heater, Ventilation,
and Air Conditioning
MDL/ICS

13

Liftgate Relay

14

UPA Module

15

LDW Module/Inside
Rearview Mirror

16

Adaptive Forward
Lighting Module

17

Power
WNDWSW DR

18

Rain Sensor

19

Body Control
Module Regulated
Voltage Control

20

Steering Wheel
Switch Backlighting

21

A/C Accessory
Power Outlet/
PRNDL

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (33,1)

Vehicle Care
Mini Fuses
22

Usage
Cigar Lighter/DC
Accessory Power
Outlet

S/B Fuses

Usage

1

Spare

2

Spare

3

Power Window
Motor Front

23

Spare

24

Spare

25

Spare

26

Automatic Occupant
Sensing Display

27

IPC/PTC Control/
Clutch Switch

28

Headlamp Switch/
AFL/DC Converter

29

Spare

Circuit
Breaker

30

Spare

CB1

31

IPC Battery

32

Radio/Chime/
Aux Jack

33

Display/Faceplate

34

OnStar/UHP/DAB

4

Power Window
Motor Rear

5

Logistic Mode Relay

6

Spare

7

Spare

8

Spare
Usage
Spare

Midi Fuse
M01

Usage
PTC

10-33

Relays

Usage

01

Accessory/Retained
Accessory Power

02

Liftgate

03

Spare

04

Spare

05

Logistic Mode

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-34

Black plate (34,1)

Vehicle Care

Rear Compartment Fuse
Block

Mini Fuses

Usage

1

Driver Seat Power
Lumbar Switch

2

Passenger Seat
Power Lumbar
Switch

3

Amplifier

4

Trailer Socket (N/A)

5

All-Wheel Drive
Module

6

Automatic Occupant
Sensing Module

The rear compartment fuse block is
behind a cover on the left side of
the rear compartment. To access
the fuses, remove the cover.

7

Spare/LPG Module
Battery

8

Trailer Parking
Lamps (N/A)

The vehicle may not be equipped
with all of the fuses, relays, and
features shown.

9

Spare

10

Spare/Side Blind
Zone Alert Module

11

Trailer Module (N/A)

12

Nav Dock

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (35,1)

Vehicle Care
Mini Fuses
13

Usage
Heated Steering
Wheel

14

Trailer Socket (N/A)

15

EVP Switch

16

Water In Fuel
Sensor

17

Inside Rearview
Mirror/Regulated
Voltage Control

18

Spare/LPG Module
Run/Crank

S/B Fuses

Usage

1

Driver Power Seat
Switch/Memory
Module

2

Passenger Power
Seat Switch

3

Trailer Module (N/A)

4

A/C-D/C Inverter

5

Battery

S/B Fuses

Usage

6

Headlamp Washer

7

Spare

8

Spare

9

Spare

Relays

Usage

1

Ignition Relay

2

Run Relay

10-35

Wheels and Tires
Tires
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer. See
the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.

{ Warning
.

Poorly maintained and
improperly used tires are
dangerous.

.

Overloading the tires can
cause overheating as a
result of too much flexing.
There could be a blowout
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-36

Vehicle Care

Warning (Continued)
and a serious crash. See
Vehicle Load Limits on
page 9-10.
.

.

Black plate (36,1)

Underinflated tires pose
the same danger as
overloaded tires. The
resulting crash could
cause serious injury.
Check all tires frequently
to maintain the
recommended pressure.
Tire pressure should be
checked when the tires
are cold.
Overinflated tires are more
likely to be cut, punctured,
or broken by a sudden
impact — such as when
hitting a pothole. Keep
tires at the recommended
pressure.
(Continued)

Warning (Continued)
.

Worn or old tires can
cause a crash. If the tread
is badly worn,
replace them.

.

Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.

.

Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.

.

Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.

All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be “MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires on page 10-37.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (37,1)

Vehicle Care

Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, see Buying New Tires on
page 10-51.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
.

Use tires of the same brand and
tread type on all four wheel
positions.

.

Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.

Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.

10-37

Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.

Summer Tires
This vehicle may come with high
performance summer tires. These
tires have a special tread and
compound that are optimized for
maximum dry and wet road
performance. This special tread and
compound will decrease
performance in cold climates, and
on ice and snow. We recommend
installing winter tires on the vehicle
if frequent driving in cold
temperatures or on snow or ice
covered roads is expected. See
Winter Tires on page 10-37.

Passenger (P-Metric) Tire Example

(1) Tire Size: The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-38

Black plate (38,1)

Vehicle Care

and service description. See the
“Tire Size” illustration later in this
section.
(2) TPC Spec (Tire
Performance Criteria
Specification): Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation): The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture: The last four
digits of the TIN indicate the tire
manufactured date. The first two

digits represent the week
(01–52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN): The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.

performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading on page 10-53.
(7) Maximum Cold Inflation
Load Limit: Maximum load that
can be carried and the
maximum pressure needed to
support that load.

(5) Tire Ply Material : The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG): Tire
manufacturers are required to
grade tires based on three

Compact Spare Tire Example

(1) Tire Ply Material : The type
of cord and number of plies in
the sidewall and under the tread.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (39,1)

Vehicle Care
(2) Temporary Use Only: The
compact spare tire or temporary
use tire should not be driven at
speeds over 80 km/h (50 mph).
The compact spare tire is for
emergency use when a regular
road tire has lost air and gone
flat. If the vehicle has a compact
spare tire, see Compact Spare
Tire on page 10-61 and If a Tire
Goes Flat on page 10-56.
(3) Tire Identification Number
(TIN): The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.

10-39

(4) Maximum Cold Inflation
Load Limit: Maximum load that
can be carried and the
maximum pressure needed to
support that load.

criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.

(5) Tire Inflation: The
temporary use tire or compact
spare tire should be inflated to
420 kPa (60 psi). For more
information on tire pressure and
inflation see Tire Pressure on
page 10-43.

Tire Designations

(6) Tire Size: A combination of
letters and numbers define a
tire's width, height, aspect ratio,
construction type, and service
description. The letter T as the
first character in the tire size
means the tire is for temporary
use only.
(7) TPC Spec (Tire
Performance Criteria
Specification): Original
equipment tires designed to
GM's specific tire performance

Tire Size
The following is an example of a
typical passenger vehicle
tire size.

(1) Passenger (P-Metric)
Tire : The United States version
of a metric tire sizing system.
The letter P as the first
character in the tire size means
a passenger vehicle tire

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-40

Black plate (40,1)

Vehicle Care

engineered to standards set by
the U.S. Tire and Rim
Association.
(2) Tire Width : The three-digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(3) Aspect Ratio : A two-digit
number that indicates the tire
height-to-width measurements.
For example, if the tire size
aspect ratio is 60, as shown in
item 3 of the illustration, it would
mean that the tire's sidewall is
60 percent as high as it is wide.
(4) Construction Code : A
letter code is used to indicate
the type of ply construction in
the tire. The letter R means
radial ply construction; the
letter D means diagonal or bias
ply construction; and the letter B
means belted-bias ply
construction.

(5) Rim Diameter : Diameter of
the wheel in inches.
(6) Service Description :
These characters represent the
load index and speed rating of
the tire. The load index
represents the load carrying
capacity a tire is certified to
carry. The speed rating is the
maximum speed a tire is
certified to carry a load.

Tire Terminology and
Definitions
Air Pressure : The amount of
air inside the tire pressing
outward on each square inch of
the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight : The
combined weight of optional
accessories. Some examples of
optional accessories are

automatic transmission, power
windows, power seats, and air
conditioning.
Aspect Ratio : The relationship
of a tire's height to its width.
Belt : A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials.
Bead : The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire : A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure : The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch)

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before a tire has built up heat
from driving. See Tire Pressure
on page 10-43.
Curb Weight : The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings : A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR : Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9-10.

GAWR FRT : Gross Axle
Weight Rating for the front axle.
See Vehicle Load Limits on
page 9-10.
GAWR RR : Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits on
page 9-10.
Intended Outboard Sidewall :
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa) : The metric
unit for air pressure.
Light Truck (LT-Metric) Tire : A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index : An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.

10-41

Maximum Inflation Pressure :
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating : The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight : The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight :
The number of occupants a
vehicle is designed to seat
multiplied by 68 kg (150 lb). See
Vehicle Load Limits on
page 9-10.
Occupant Distribution :
Designated seating positions.

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Outward Facing Sidewall :
The side of an asymmetrical tire
that has a particular side that
faces outward when mounted on
a vehicle. The side of the tire
that contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire : A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure : Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10-43 and
Vehicle Load Limits on
page 9-10.

Radial Ply Tire : A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim : A metal support for a tire
and upon which the tire beads
are seated.
Sidewall : The portion of a tire
between the tread and the bead.
Speed Rating : An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction : The friction between
the tire and the road surface.
The amount of grip provided.
Tread : The portion of a tire that
comes into contact with
the road.
Treadwear Indicators : Narrow
bands, sometimes called wear
bars, that show across the tread

of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New Tires
on page 10-50.
UTQGS (Uniform Tire Quality
Grading Standards) : A tire
information system that provides
consumers with ratings for a
tire's traction, temperature, and
treadwear. Ratings are
determined by tire
manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. See Uniform
Tire Quality Grading on
page 10-53.
Vehicle Capacity Weight : The
number of designated seating
positions multiplied by
68 kg (150 lb) plus the rated
cargo load. See Vehicle Load
Limits on page 9-10.

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Vehicle Maximum Load on the
Tire : Load on an individual tire
due to curb weight, accessory
weight, occupant weight, and
cargo weight.
Vehicle Placard : A label
permanently attached to a
vehicle showing the vehicle
capacity weight and the original
equipment tire size and
recommended inflation pressure.
See “Tire and Loading
Information Label” under Vehicle
Load Limits on page 9-10.

Tire Pressure
Tires need the correct amount of
air pressure to operate
effectively.

{ Caution
Neither tire underinflation nor
overinflation is good.
Underinflated tires, or tires
that do not have enough air,
can result in:
.

Tire overloading and
overheating which could
lead to a blowout.

.

Premature or
irregular wear.

.

Poor handling.

.

Reduced fuel economy.

Overinflated tires, or tires that
have too much air, can
result in:
.

Unusual wear.

.

Poor handling.

.

Rough ride.

.

Needless damage from
road hazards.

10-43

The Tire and Loading
Information label on the vehicle
indicates the original equipment
tires and the correct cold tire
inflation pressures. The
recommended pressure is the
minimum air pressure needed to
support the vehicle's maximum
load carrying capacity. See
Vehicle Load Limits on
page 9-10.
How the vehicle is loaded
affects vehicle handling and ride
comfort. Never load the vehicle
with more weight than it was
designed to carry.
When to Check
Check the tires once a month or
more. Do not forget the compact
spare, if the vehicle has one.
The cold compact spare tire
pressure should be at 420 kPa
(60 psi). See Compact Spare
Tire on page 10-61.

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How to Check
Use a good quality pocket-type
gauge to check tire pressure.
Proper tire inflation cannot be
determined by looking at the tire.
Check the tire inflation pressure
when the tires are cold, meaning
the vehicle has not been driven
for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get a pressure measurement.
If the cold tire inflation pressure
matches the recommended
pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.

Recheck the tire pressure with
the tire gauge.
Return the valve caps on the
valve stems to prevent leaks
and keep out dirt and moisture.

Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or

tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has

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not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to

10-45

ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See Tire Pressure Monitor
Operation on page 10-45.
See Radio Frequency Statement on
page 13-15.

Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.

When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9-10.
A message to check the pressure in
a specific tire may display in the
Driver Information Center (DIC). The
low tire pressure warning light and
the DIC warning message,
if equipped, come on at each
ignition cycle until the tires are
inflated to the correct inflation
pressure. Using the DIC, it may be
possible to view the tire pressure
levels. For additional information

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and details about the DIC operation
and displays, see Driver Information
Center (DIC) on page 5-21.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.
A Tire and Loading Information label
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. See Vehicle Load
Limits on page 9-10, for an example
of the Tire and Loading Information
label and its location. Also see Tire
Pressure on page 10-43.

The TPMS can warn about a low
tire pressure condition, but it does
not replace normal tire
maintenance. See Tire Inspection
on page 10-48, Tire Rotation on
page 10-49, and Tires on
page 10-35.

{ Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.

TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light,
defined above, flashes for about
one minute and then stays on for
the remainder of the ignition cycle.
A DIC warning message may also
display. The malfunction light and
DIC warning message, if equipped,
come on at each ignition cycle until
the problem is corrected. Some of
the conditions that can cause these
to come on are:
.

One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and the DIC message,
if equipped, should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See
"TPMS Sensor Matching
Process" later in this section.

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.

.

.

The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message, if equipped, should go
off after successfully completing
the sensor matching process.
See "TPMS Sensor Matching
Process" later in this section.
One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message, if equipped, should go
off when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10-51.

.

Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.

If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message, if equipped,
come on and stay on.

TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message, if equipped, should go off
at the next ignition cycle. The
sensors are matched to the tire/

10-47

wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool.
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Use the MENU button to select
the Vehicle Information Menu
(Menu 2) in the Driver
Information Center (DIC).
4. Use the thumbwheel (or up and
down arrows) to scroll to the Tire
Pressure Menu Item screen.

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10-48

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Vehicle Care

5. Press and hold the SET/CLR
button to begin the sensor
matching process.
A message requesting
acceptance of the process may
display.
6. If requested, press the SET/CLR
button again to confirm the
selection.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARN or TIRE
LEARNING ACTIVE message
displays on the DIC screen.
7. Start with the driver side
front tire.
8. Place the relearn tool against
the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.

9. Proceed to the passenger side
front tire, and repeat the
procedure in Step 8.
10. Proceed to the passenger side
rear tire, and repeat the
procedure in Step 8.
11. Proceed to the driver side rear
tire, and repeat the procedure
in Step 8. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARN or
TIRE LEARNING ACTIVE
message on the DIC display
screen goes off.

Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if:
.

The indicators at three or
more places around the tire
can be seen.

.

There is cord or fabric
showing through the tire's
rubber.

.

The tread or sidewall is
cracked, cut, or snagged
deep enough to show cord or
fabric.

.

The tire has a bump, bulge,
or split.

12. Turn the ignition to LOCK/OFF.
13. Set all four tires to the
recommended air pressure
level as indicated on the Tire
and Loading Information label.

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.

The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.

alignment. See When It Is Time
for New Tires on page 10-50
and Wheel Replacement on
page 10-54.

Loading Information label after
the tires have been rotated. See
Tire Pressure on page 10-43
and Vehicle Load Limits on
page 9-10.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10-45.

Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule on
page 11-2.

Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” under Capacities
and Specifications on
page 12-2.

Tires are rotated to achieve a
uniform wear for all tires. The
first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as soon
as possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel

10-49

Use this rotation pattern when
rotating the tires.
Do not include the compact
spare tire in the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and

{ Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
(Continued)

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10-50

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Vehicle Care
equipped, be replaced after six
years, regardless of tread wear. The
tire manufacture date is the last four
digits of the DOT Tire Identification
Number (TIN) which is molded into
one side of the tire sidewall. The
first two digits represent the week
(01–52) and the last two digits, the
year. For example, the third week of
the year 2010 would have a
four-digit DOT date of 0310.

Warning (Continued)
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.

Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.

When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.

Vehicle Storage
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. See Tire
Inspection on page 10-48 and Tire
Rotation on page 10-49.
The rubber in tires ages over time.
This also applies to the spare tire,
if the vehicle has one, even if it is
never used. Multiple factors
including temperatures, loading
conditions, and inflation pressure
maintenance affect how fast aging
takes place. GM recommends that
tires, including the spare if

Tires age when stored normally
mounted on a parked vehicle. Park
a vehicle that will be stored for at
least a month in a cool, dry, clean
area away from direct sunlight to
slow aging. This area should be free
of grease, gasoline, or other
substances that can deteriorate
rubber.
Parking for an extended period can
cause flat spots on the tires that
may result in vibrations while
driving. When storing a vehicle for

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at least a month, remove the tires or
raise the vehicle to reduce the
weight from the tires.

Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec

number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC Spec number
will be followed by MS for mud
and snow. See Tire Sidewall
Labeling on page 10-37.
GM recommends replacing worn
tires in complete sets of four.
Uniform tread depth on all tires
will help to maintain the
performance of the vehicle.
Braking and handling
performance may be adversely
affected if all the tires are not
replaced at the same time.
If proper rotation and
maintenance have been done,
all four tires should wear out at
about the same time. See Tire
Rotation on page 10-49.
However, if it is necessary to
replace only one axle set of
worn tires, place the new tires
on the rear axle.

10-51

Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’ maximum speed capability
when using winter tires with a
lower speed rating.

{ Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.

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10-52

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{ Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.

{ Warning
Using bias-ply tires on the
vehicle may cause the wheel
rim flanges to develop cracks
after many miles of driving.
A tire and/or wheel could fail
suddenly and cause a crash.
Use only radial-ply tires with
the wheels on the vehicle.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make

sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See Tire Pressure Monitor
System on page 10-44.
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. See Vehicle Load Limits
on page 9-10.

Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover

may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.

{ Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires on
page 10-51 and Accessories and
Modifications on page 10-2.

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Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with

nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire

10-53

graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on

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10-54

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straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of

performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.

Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
vehicle is significantly pulling to one
side or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road

surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth
road, the tires and wheels may need
to be rebalanced. See your dealer
for proper diagnosis.

Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, replace it.
Some aluminum wheels can be
repaired. See your dealer if any of
these conditions exist.
Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset, and be
mounted the same way as the one it
replaces.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (55,1)

Vehicle Care
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor
System (TPMS) sensors with new
GM original equipment parts.

{ Warning
Using the wrong replacement
wheels, wheel bolts, or wheel
nuts can be dangerous. It could
affect the braking and handling of
the vehicle. Tires can lose air,
and cause loss of control, causing
a crash. Always use the correct
wheel, wheel bolts, and wheel
nuts for replacement.

{ Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
(Continued)

Caution (Continued)
ground clearance, and tire or tire
chain clearance to the body and
chassis.

Used Replacement Wheels

{ Warning
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.

10-55

Tire Chains

{ Warning
Do not use tire chains. There is
not enough clearance. Tire chains
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle
parts. The area damaged by the
tire chains could cause loss of
control and a crash.
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and road
conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the
traction device if it contacts the
vehicle. Do not spin the wheels.
If traction devices are used, install
them on the front tires.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-56

Black plate (56,1)

Vehicle Care

If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. See Tires
on page 10-35. If air goes out of a
tire, it is much more likely to leak
out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.

{ Warning

Warning (Continued)

Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.

changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.

{ Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
(Continued)

If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road,
if possible. Turn on the hazard
warning flashers. See Hazard
Warning Flashers on page 6-3.

{ Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (57,1)

Vehicle Care

10-57

Warning (Continued)
1. Set the parking brake firmly.
2. Put an automatic
transmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do
not restart while the vehicle
is raised.
4. Do not allow passengers to
remain in the vehicle.
5. Place wheel blocks on both
sides of the tire at the
opposite corner of the tire
being changed.
When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1).

1. Wheel Block
2. Flat Tire

The following information explains
how to repair or change a tire.

Tire Changing
Removing the Spare Tire and
Tools
The spare tire and tools are located
in the storage compartment in the
rear of the vehicle.
To access the spare tire and tools:
1. Open the liftgate. See Liftgate
on page 2-9.
2. Lift the trim cover.

3. If the vehicle has a subwoofer
assembly on top of the spare
tire, remove it by turning the
center retainer counterclockwise.
4. If the vehicle does not have a
subwoofer, turn the retainer
counterclockwise to remove the
spare tire.
5. Remove the spare tire, jack, and
tools and place them near the
tire being changed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-58

Black plate (58,1)

Vehicle Care

Removing the Flat Tire and
Installing the Spare Tire

4. Place the hex tube end of the
wrench over the hex head of the
jack to attach it.

1. Do a safety check before
proceeding. See If a Tire Goes
Flat on page 10-56.

5. Turn the wheel wrench
clockwise until the lift head is
firmly contacting the proper
lifting point nearest the flat tire.

{ Warning
3. Place the jack at the position
marked with a half circle.

2. Turn the wheel wrench
counterclockwise to loosen the
wheel nuts. Do not remove
them yet.

Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.

{ Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (59,1)

Vehicle Care
Warning (Continued)
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.

{ Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.

10-59

6. Turn the wheel wrench
clockwise to raise the vehicle far
enough off the ground so there
is enough room for the spare tire
to fit underneath the wheel well.
7. Turn the wheel nuts
counterclockwise to
remove them.
8. Remove the flat tire.

{ Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.

9. Remove any rust or dirt from the
wheel bolts, mounting surfaces,
and spare wheel.
10. Place the spare tire on the
wheel-mounting surface.

{ Warning
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-60

Black plate (60,1)

Vehicle Care

11. Reinstall the wheel nuts. Turn
each nut clockwise, by hand,
until the wheel is held against
the hub.
12. Lower the vehicle by turning
the wheel wrench
counterclockwise. Lower the
jack completely.

{ Warning
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench
to the proper torque specification
after replacing. Follow the torque
specification supplied by the
aftermarket manufacturer when
using accessory locking wheel
nuts. See Capacities and
Specifications on page 12-2 for
original equipment wheel nut
torque specifications.

{ Caution
Improperly tightened wheel nuts
can lead to brake pulsation and
rotor damage. To avoid expensive
brake repairs, evenly tighten the
wheel nuts in the proper
sequence and to the proper
torque specification. See
Capacities and Specifications for
the wheel nut torque specification.

13. Tighten the wheel nuts firmly
with the wheel wrench in a
crisscross sequence, as
shown.

{ Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.

Storing a Flat or Spare Tire
and Tools

{ Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (61,1)

Vehicle Care
Storing the Flat Tire and Tools
1. Return the jack and tools to their
original storage location.
2. Replace the trim cover.
3. Place the flat tire, lying flat, in
the rear storage compartment.
4. Attach one end of the strap to a
cargo tie-down in the rear of the
vehicle.

Storing the Compact Spare Tire
and Tools
Reverse the instructions for
removing the spare tire and tools to
store the spare tire.
The compact spare tire is for
temporary use only. Replace the
compact spare tire with a full-size
tire as soon as you can. See
Compact Spare Tire on page 10-61.

Compact Spare Tire

{ Warning

5. Route the strap through the
wheel, as shown.
6. Attach the other end of the strap
to the other cargo tie-down in
the rear of the vehicle.
7. Tighten the strap.

Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.

10-61

Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the ABS and Traction Control
systems may engage until the spare
tire is recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-62

Black plate (62,1)

Vehicle Care

{ Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.

Jump Starting
For more information about the
vehicle battery, see Battery on
page 10-20.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.

Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.

{ Warning

Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires.
They will not fit. Keep the spare tire
and its wheel together.

{ Caution

Batteries can hurt you. They can
be dangerous because:
.

They contain acid that can
burn you.

{ Caution

.

They contain gas that can
explode or ignite.

Tire chains will not fit the compact
spare. Using them can damage
the vehicle and the chains. Do not
use tire chains on the compact
spare.

.

They contain enough
electricity to burn you.

If you do not follow these steps
exactly, some or all of these
things can hurt you.

1. Discharged Battery Negative
Grounding Point
2. Discharged Battery Positive
Terminal

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (63,1)

Vehicle Care
3. Good Battery Negative Terminal

10-63

4. Good Battery Positive Terminal

{ Caution

Caution (Continued)

The jump start negative grounding
point (1) for the discharged battery
is the engine block or an engine
mounting bolt. Connect to a spot as
far away from the discharged
battery as possible.

If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.

warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.

The jump start positive terminal on
the discharged battery (2) is located
in the engine compartment on the
driver side of the vehicle.

2. Position the two vehicles so that
they are not touching.

The jump start positive terminal (3)
and negative terminal (4) are on the
battery of the vehicle providing the
jump start.
The positive jump start connection
for the discharged battery is under a
trim cover. Open the cover to
expose the terminal.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.

3. Set the parking brake firmly and
put the shift lever in P (Park)
with an automatic transmission,
or Neutral with a manual
transmission.

{ Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
(Continued)

4. Turn the ignition to LOCK/OFF.
Turn off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.

{ Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-64

Black plate (64,1)

Vehicle Care

{ Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

{ Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red
positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red
positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black
negative (–) cable to the
negative (–) terminal of the good
battery.
8. Connect the other end of the
black negative (–) cable to the
negative (–) grounding point for
the discharged battery.

9. Start the engine in the vehicle
with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.

{ Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (65,1)

Vehicle Care

Towing
Towing the Vehicle

{ Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to the chassis
components — including the front
and rear subframes, suspension
control arms, and links — during
towing and recovery of a disabled
vehicle, or when securing the
vehicle. Use the proper nylon
strap harnesses around the tires
to secure the vehicle.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.

{ Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
If equipped, carefully open the cover
by using the small notch that
conceals the tow eye socket.
Install the tow eye into the socket by
turning it clockwise until it stops.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.

10-65

Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.

What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.

.

What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-66
.

.

Black plate (66,1)

Vehicle Care

Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Dinghy Towing

{ Caution

Dolly Towing (All-Wheel-Drive
Vehicles)

If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground.
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (67,1)

Vehicle Care
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)

10-67

4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
5. Remove the key from the
ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.

Towing the Vehicle from
the Rear

{ Caution
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:

Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.

1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.

Do not tow the vehicle from the rear.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-68

Black plate (68,1)

Vehicle Care

Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-11.

Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.

{ Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
(Continued)

Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.

{ Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
The e symbol is on any
underhood compartment electrical
center that should not be power

washed. This could cause damage
that would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.

Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (69,1)

Vehicle Care
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.

{ Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
(Continued)

Caution (Continued)
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.

The bright metal moldings on the
vehicle are aluminum. To prevent
damage always follow these
cleaning instructions:
.

Be sure the molding is cool to
the touch before applying any
cleaning solution.

.

Use a cleaning solution
approved for aluminum. Some
cleaners are highly acidic or
contain alkaline substances and
can damage the moldings.

.

Always dilute a concentrated
cleaner according to the
manufacturer’s instructions.

.

Do not use chrome cleaners.

.

Do not use cleaners that are not
intended for automotive use.

.

Use a nonabrasive wax on the
vehicle after washing to protect
and extend the molding finish.

To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings

{ Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

10-69

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-70

Black plate (70,1)

Vehicle Care

Cleaning Exterior Lamps/
Lenses, Emblems, Decals and
Stripes

.

Solvents, alcohols, fuels,
or other harsh cleaners.

.

Ice scrapers or other hard items.

Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses,
emblems, decals and stripes. Follow
instructions under "Washing the
Vehicle" previously in this section.

.

Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.

Lamp covers are made of plastic,
and some have a UV protective
coating.
Use only lukewarm water, a soft
cloth, and mild car washing soap to
clean exterior lamps and lenses. Do
not clean or wipe them while they
are dry.
Do not use any of the following on
lamp covers:
.

Abrasive or caustic agents.

.

Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.

{ Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.

{ Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.

Air Intakes
Clear debris from the air intakes,
between the hood and windshield
when washing the vehicle.

Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (71,1)

Vehicle Care
Weatherstrips
Apply Dielectric silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See Recommended
Fluids and Lubricants on
page 11-11.

Tires
Use a stiff brush with tire cleaner to
clean the tires.

{ Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.

10-71

Wheels and Trim — Aluminum
or Chrome

{ Caution

Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.

To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.

{ Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.

Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-72

Black plate (72,1)

Vehicle Care

Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.

Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.

Underbody Maintenance
At least twice a year, Spring and
Fall, use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.

Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.

Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular

dark spots etched into the paint
surface. See “Finish Care”
previously in this section.

Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
furnishings can also permanently
transfer color to the vehicle's
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Your dealer may have products for
cleaning the interior. Use cleaners
specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all
cleaners directly to the cleaning
cloth. Do not spray cleaners directly

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (73,1)

Vehicle Care
on any switches or controls.
Cleaners should be removed
quickly. Never allow cleaners to
remain on the surface being
cleaned for extended periods
of time.
Cleaners may contain solvents that
can become concentrated in the
interior. Before using cleaners, read
and adhere to all safety instructions
on the label. While cleaning the
interior, maintain adequate
ventilation by opening the doors and
windows.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.

.

.

Never use a razor or any other
sharp object to remove a soil
from any interior surface.
Never use a brush with stiff
bristles.
Never rub any surface
aggressively or with excessive
pressure.

.

Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.

.

Do not heavily saturate the
upholstery when cleaning.

.

Do not use solvents or cleaners
containing solvents.

Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
Commercial glass cleaners may be
used, if necessary, after cleaning
the interior glass with plain water.

10-73

{ Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.

Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.

Coated Moldings
Coated moldings should be cleaned.
.

When lightly soiled, wipe with a
sponge or soft lint-free cloth
dampened with water.

.

When heavily soiled, use warm
soapy water.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-74

Vehicle Care

Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.

.

Black plate (74,1)

Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
For solid soils, remove as much
as possible prior to vacuuming.

To clean:
1. Saturate a clean lint-free
colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.

3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.

Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.

{ Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (75,1)

Vehicle Care
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.

{ Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, spot lifters, or spot
removers. Do not use cleaners
that contain silicone or wax-based
products. Cleaners containing
(Continued)

Caution (Continued)
these solvents can permanently
change the appearance and feel
of leather or soft trim and are not
recommended.

10-75

Cargo Cover and
Convenience Net
Wash with warm water and mild
detergent. Do not use chlorine
bleach. Rinse with cold water, and
then dry completely.

Care of Safety Belts
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.

{ Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.

Keep belts clean and dry.

{ Warning
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

10-76

Black plate (76,1)

Vehicle Care

Floor Mats

{ Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.

Use the following guidelines for
proper floor mat usage.
.

.

The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
Use the floor mat with the
correct side up. Do not turn
it over.

.

Do not place anything on top of
the driver side floor mat.

.

Use only a single floor mat on
the driver side.

.

Do not place one floor mat on
top of another.

The driver side floor mat is held in
place by a button-type retainer.

Removing and Replacing the
Floor Mats
1. Pull up on the rear of the floor
mat to unlock the retainers and
remove.
2. Reinstall by lining up the floor
mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is
properly secured and verify that
it does not interfere with the
pedals.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

Service and Maintenance

Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1

Maintenance Schedule
Maintenance Schedule . . . . . . . 11-2

Special Application Services
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8

Additional Maintenance
and Care
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . 11-8

Recommended Fluids,
Lubricants, and Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . 11-11
Maintenance Replacement
Parts . . . . . . . . . . . . . . . . . . . . . . 11-12

Maintenance Records
Maintenance Records . . . . . . 11-13

General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained

11-1

technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.

{ Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

11-2

Service and Maintenance

Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services Normal are for vehicles that:
.

Black plate (2,1)

Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9-10.

.

Are driven on reasonable road
surfaces within legal driving
limits.

.

Use the recommended fuel. See
Recommended Fuel on
page 9-42.

Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services Severe are for vehicles that are:
.

Mainly driven in heavy city traffic
in hot weather.

.

Mainly driven in hilly or
mountainous terrain.

.

Frequently towing a trailer.

.

Used for high speed or
competitive driving.

.

Used for taxi, police, or delivery
service.

Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.

{ Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.

Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.

Check the engine oil level. See
Engine Oil on page 10-7.

Once a Month
.

Check the tire inflation
pressures. See Tire Pressure on
page 10-43.

.

Inspect the tires for wear. See
Tire Inspection on page 10-48.

.

Check the windshield washer
fluid level. See Washer Fluid on
page 10-17.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (3,1)

Service and Maintenance
Engine Oil Change
When the CHANGE ENGINE OIL
SOON DIC message displays, have
the engine oil and filter changed
within the next 1 000 km/600 mi.
If driven under the best conditions,
the engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10-9.

Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10-49.
.

Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10-7 and Engine Oil
Life System on page 10-9.

.

Check engine coolant level. See
Engine Coolant on page 10-12.

.

Check engine cooling system
hoses and connections.

.

Check windshield washer fluid
level. See Washer Fluid on
page 10-17.

11-3

.

Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10-68. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10-22.

.

Check tire inflation pressures.
See Tire Pressure on
page 10-43.

.

Inspect tire wear. See Tire
Inspection on page 10-48.

.

Visually check for fluid leaks.

.

Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10-11.

.

Inspect brake system.

.

Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10-68.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

11-4

Black plate (4,1)

Service and Maintenance

.

Check restraint system
components. See Safety System
Check on page 3-22.

.

Visually inspect fuel system for
damage or leaks.

.

Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.

.

Lubricate body components. See
Exterior Care on page 10-68.

.

Check starter switch. See Starter
Switch Check on page 10-20.

.

Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10-21.

.

Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10-21.

.

Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10-21.

.

Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.

.

Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.

.

Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2-18.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (5,1)

Replace passenger compartment air filter. (1)

3 6 0 0 0 k m/2 2 ,5 0 0 mi

4 8 0 0 0 k m/3 0 ,0 0 0 mi

6 0 0 0 0 k m/3 7 ,5 0 0 mi

7 2 0 0 0 k m/4 5 ,0 0 0 mi

8 4 0 0 0 k m/5 2 ,5 0 0 mi

9 6 0 0 0 k m/6 0 ,0 0 0 mi

1 0 8 0 0 0 k m/6 7 ,5 0 0 mi

1 2 0 0 0 0 k m/7 5 ,0 0 0 mi

1 3 2 0 0 0 k m/8 2 ,5 0 0 mi

1 4 4 0 0 0 k m/9 0 ,0 0 0 mi

1 5 6 0 0 0 k m/9 7 ,5 0 0 mi

1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi

1 8 0 0 0 0 k m/11 2 ,5 0 0 mi

1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi

2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi

2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi

2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi

2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi

Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.

2 4 0 0 0 k m/1 5 ,0 0 0 mi

Maintenance Schedule
Additional Required
Services - Normal

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

Inspect evaporative control system. (2)

@

@

Replace engine air cleaner filter. (3)

@

@

@

@
@
@

Replace spark plugs. Inspect spark plug wires.

@

Change automatic transmission fluid.

@
@

Drain and fill engine cooling system. (4)

@

Visually inspect accessory drive belts. (5)
Replace brake fluid. (6)

11-5

1 2 0 0 0 k m/7 ,5 0 0 mi

Service and Maintenance

@

@

@

@

@

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

11-6

Service and Maintenance

Footnotes — Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition.

(3) Or every four years, whichever
comes first.
(4) Or every five years, whichever
comes first. See Cooling System on
page 10-12.
(5) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Or every two years, whichever
comes first.

Black plate (6,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (7,1)

3 6 0 0 0 k m/2 2 ,5 0 0 mi

4 8 0 0 0 k m/3 0 ,0 0 0 mi

6 0 0 0 0 k m/3 7 ,5 0 0 mi

7 2 0 0 0 k m/4 5 ,0 0 0 mi

8 4 0 0 0 k m/5 2 ,5 0 0 mi

9 6 0 0 0 k m/6 0 ,0 0 0 mi

1 0 8 0 0 0 k m/6 7 ,5 0 0 mi

1 2 0 0 0 0 k m/7 5 ,0 0 0 mi

1 3 2 0 0 0 k m/8 2 ,5 0 0 mi

1 4 4 0 0 0 k m/9 0 ,0 0 0 mi

1 5 6 0 0 0 k m/9 7 ,5 0 0 mi

1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi

1 8 0 0 0 0 k m/11 2 ,5 0 0 mi

1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi

2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi

2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi

2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi

2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi

Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.

2 4 0 0 0 k m/1 5 ,0 0 0 mi

Maintenance Schedule
Additional Required
Services - Severe

11-7

1 2 0 0 0 k m/7 ,5 0 0 mi

Service and Maintenance

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

@

Replace passenger compartment air filter. (1)

@

Replace engine air cleaner filter. (3)

@

@

@

Inspect evaporative control system. (2)

@

@

@

@

@

@

Change automatic transmission fluid.

@

@

@

@

@

@

@

@

@

Drain and fill engine cooling system. (4)

@

Visually inspect accessory drive belts. (5)

Footnotes — Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,

@

@
@

Replace spark plugs. Inspect spark plug wires.

Replace brake fluid. (6)

@

@

@

or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition.

@

@

@

(3) Or every four years, whichever
comes first.
(4) Or every five years, whichever
comes first. See Cooling System on
page 10-12.

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11-8

Black plate (8,1)

Service and Maintenance

(5) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.

Special Application
Services

Additional
Maintenance and Care

.

Severe Commercial Use
Vehicles Only: Lubricate chassis
components every 5 000 km/
3,000 mi.

.

Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
on page 10-68.

Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.

(6) Or every two years, whichever
comes first.

It is recommended that your dealer
perform these services — their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The battery supplies power to start
the engine and operate any
additional electrical accessories.

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Black plate (9,1)

Service and Maintenance
.

.

To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.

Belts
.

.

Belts may need replacing if they
squeak or show signs of
cracking or splitting.
Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.

Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.

Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.

.

Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.

Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants on page 11-11 for GM
approved fluids.
.

Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.

.

Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.

Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.

Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.

.

With a multi-point inspection,
your dealer can check the lamps
and note any concerns.

Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.

Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.

.

As part of the multi-point
inspection, trained dealer
technicians can visually inspect

Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.

11-9

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11-10

Service and Maintenance

the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.

.

Black plate (10,1)

Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.

Vehicle Care

Windshield

To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care on
page 10-72 and Exterior Care on
page 10-68.

For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.

Signs of damage include
scratches, cracks, and chips.

.

Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.

Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.

.

Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
Your dealer has the required
equipment to ensure proper
wheel alignment.

Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.

Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.

.

Trained dealer technicians can
check the wiper blades and
replace them when needed.

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Black plate (11,1)

Service and Maintenance

11-11

Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage

Fluid/Lubricant

Engine Oil

Use only engine oil licensed to the dexos1 specification of the proper SAE
viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See
Engine Oil on page 10-7.

Engine Coolant

50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10-12.

Hydraulic Brake System
Windshield Washer
Automatic Transmission
Key Lock Cylinders
Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and
Release Pawl
Hood and Door Hinges
Weatherstrip Conditioning

DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in
Canada 19299571).
Automotive windshield washer fluid that meets regional freeze protection
requirements.
DEXRON®-VI Automatic Transmission Fluid.
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

11-12

Black plate (12,1)

Service and Maintenance

Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.

Maintenance Replacement Parts
Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter

95021102

A3184C

Engine Oil Filter

93185674

PF2257G

Passenger Compartment Air Filter

13271190

CF181

Spark Plugs

55585517

41–121

Driver Side – 65.0 cm (25.6 in)

95915125

—

Passenger Side – 38.0 cm (15.0 in)

95915127

—

Rear – 26.5 cm (10.4 in)

95915137

—

Wiper Blades

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Black plate (13,1)

Service and Maintenance

11-13

Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Date

Odometer
Reading

Serviced By

Services Performed

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11-14

Date

Black plate (14,1)

Service and Maintenance
Odometer
Reading

Serviced By

Services Performed

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Black plate (1,1)

Technical Data

Technical Data

Vehicle Identification

Vehicle Identification

Vehicle Identification
Number (VIN)

Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . 12-1

Vehicle Data
Capacities and
Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4

12-1

Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12-2 for the vehicle's
engine code.

Service Parts
Identification Label
If equipped, this label on the inside
of the glove box, has the following
information:

This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.

.

Vehicle Identification
Number (VIN).

.

Model designation.

.

Paint information.

.

Production options and special
equipment.

Do not remove this label from the
vehicle.

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12-2

Black plate (2,1)

Technical Data

Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. See Recommended Fluids and
Lubricants on page 11-11 for more information.
Application
Air Conditioning Refrigerant

Capacities
Metric

English

For the air conditioning system refrigerant type and
charge amount, see the refrigerant label under the
hood. See your dealer for more information.

Cooling System
1.4L L4

7.3 L

7.7 qt

4.0 L

4.2 qt

53 L

14 gal

140 Y

100 lb ft

Engine Oil with Filter
1.4L L4
Fuel Tank
Wheel Nut Torque

All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.

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Black plate (3,1)

Technical Data
Engine Specifications
VIN Code

Transmission

Spark Plug Gap

1.4L L4

Engine

B

Automatic

0.7 mm (0.028 in)

1.4L L4

8

Automatic

0.7 mm (0.028 in)

12-3

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

12-4

Technical Data

Engine Drive Belt Routing

1.4L L4 Engine

Black plate (4,1)

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Black plate (1,1)

Customer Information

Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service
Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications
Ordering Information . . . . . . 13-11

Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-13

Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar® . . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency
Identification (RFID) . . . . . . . 13-15
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-15

13-1

Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

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13-2

Customer Information

STEP TWO: If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1‐800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.

Black plate (2,1)

Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.

.

Dealership name and location.

.

Vehicle delivery date and
present mileage.

When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.

40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.

STEP THREE — U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line® Program
to enforce your rights.

You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:

The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within

BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

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Black plate (3,1)

Customer Information
STEP THREE — Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.

13-3

For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:

Customer Assistance
Offices

Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa , Ontario L1H 8P7

United States and Puerto Rico

The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112

Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com

From U.S. Virgin Islands:
1-800-496-9994

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13-4

Black plate (4,1)

Customer Information

Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

All Overseas Locations
Please contact the local General
Motors Business Unit.

Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance

Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1‐800‐263-3830.

Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
is a one-stop resource that allows
interaction with Buick and keeps
important vehicle-specific
information in one place.
Membership Benefits

E (Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.

I (Service History):

View
printable dealer-recorded service
records and self-recorded service
records.

D (Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.

J (Warranty Tracking
Information): Track the vehicle’s
warranty information.

J (Recall Information):

View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.

H (Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.

F (Live Chat Support):

Chat live
with online help representatives.
Visit my.buick.com to register your
vehicle.

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Black plate (5,1)

Customer Information
Buick Owner Centre (Canada)
buickowner.ca

GM Mobility
Reimbursement Program

Take a trip to the Buick Owner
Centre:
.

Chat live with online help
representatives.

.

Use the Vehicle Tools section.

.

Access third party enthusiast
sites and social media networks.

.

.

Locate owner resources such as
lease-end, financing, and
warranty information.
Retrieve your favorite articles,
quizzes, tips and multimedia
galleries organized into the
Features and Auto Care
Sections.

.

Download the owner manual for
your vehicle, quickly and easily.

.

Find the Buick-recommended
maintenance services for your
vehicle.

13-5

General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.

Roadside Assistance
Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.

For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.

Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.

Your name, home address, and
home telephone number.

.

Telephone number of your
location.

.

Location of the vehicle.

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13-6

Customer Information

.

Model, year, color, and license
plate number of the vehicle.

.

Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.

.

Black plate (6,1)

Description of the problem.

driver if they decide the claims are
made too often, or the same type of
claim is made many times.
.

.

In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or

Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.

.

Battery Jump Start: Service to
jump start a dead battery.

Services Provided

Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.

.

.

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar®. For security reasons,
the driver must present
identification before this service
is given.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.

Services Not Included in
Roadside Assistance
.

Impound towing caused by
violation of any laws.

.

Legal fines.

.

Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.

.

Towing or services for vehicles
driven on a non-public road or
highway.

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Black plate (7,1)

Customer Information
Services Specific to
Canadian-Purchased Vehicles
.

Fuel delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.

.

Lock-Out Service: Vehicle
registration is required.

.

Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.

.

Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give

permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is

13-7

safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.

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13-8

Black plate (8,1)

Customer Information

Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.

Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes

one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.

Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.

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Black plate (9,1)

Customer Information
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale

value, and safety performance can
be compromised in subsequent
collisions.

Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of

13-9

these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.

Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair

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13-10

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Customer Information

center that has GM-trained
technicians and comparable
equipment.

Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.

If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.

If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.

Gather the following information:
.

Driver name, address, and
telephone number.

.

Driver license number.

.

Owner name, address, and
telephone number.

.

Vehicle license plate number.

.

Vehicle make, model, and
model year.

.

Vehicle Identification
Number (VIN).

.

Insurance company and policy
number.

.

General description of the
damage to the other vehicle.

Give only the necessary information
to police and other parties involved
in the crash.

Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

For emergency towing see
Roadside Assistance Program on
page 13-5.

If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-28.

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Black plate (11,1)

Customer Information
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.

13-11

Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

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13-12

Black plate (12,1)

Customer Information

Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.

However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov.

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Black plate (13,1)

Customer Information

Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau , QC J8Z 0A1

Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit , MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa , Ontario L1H 8P7

13-13

Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

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13-14

Black plate (14,1)

Customer Information

Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.

How various systems in your
vehicle were operating;

.

Whether or not the driver and
passenger safety belts were
buckled/fastened;

.

How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,

.

How fast the vehicle was
traveling.

These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.

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Black plate (15,1)

Customer Information

OnStar®
If the vehicle is equipped with
OnStar® and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.

Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

13-15

Radio Frequency
Identification (RFID)

Radio Frequency
Statement

RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.

This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

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13-16

Customer Information

2 NOTES

Black plate (16,1)

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Black plate (1,1)

OnStar

OnStar

OnStar Overview

OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1

OnStar Services
Emergency . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . .
Navigation . . . . . . . . . . . . . . . . . . .
Connections . . . . . . . . . . . . . . . . .
Vehicle Diagnostics . . . . . . . . . .

14-2
14-2
14-2
14-3
14-5

OnStar Additional Information
OnStar Additional
Information . . . . . . . . . . . . . . . . . 14-5

If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.

Solid Green: System is ready.

.

Flashing Green: On a call.

.

Red: Indicates a problem.

Press Q or call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.

Press

14-1

= to:

.

Make a call, end a call,
or answer an incoming call.

.

Give OnStar Hands-Free Calling
voice commands.

.

Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.

Press Q to connect to a live
Advisor to:
.

Verify account information or
update contact information.

.

Get driving directions. Requires
the available Directions and
Connections service plan.

.

Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.

.

Receive Roadside Assistance.

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14-2

Black plate (2,1)

OnStar

Press the OnStar Emergency
button > to get a priority
connection to an Emergency
Advisor available 24/7 to:
.

Get help for an emergency.

.

Be a Good Samaritan or
respond to an AMBER Alert.

.

Get assistance in severe
weather or other crisis and
evacuation routes.

OnStar Services

Navigation

Emergency

OnStar navigation requires the
Directions and Connections
service plan.

With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Press > to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.

Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if equipped. OnStar can unlock the
vehicle doors remotely, if equipped
with automatic door locks, and can
help police locate the vehicle if it is
stolen.

Press Q to receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
The OnStar mapping database is
continuously updated. For coverage
maps, see www.onstar.com (U.S.)
or www.onstar.ca (Canada).

Turn-by-Turn Navigation
1. Press Q to connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the
vehicle.
4. Follow the voice-guided
commands.

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Black plate (3,1)

OnStar
Using Voice Commands
During a Planned Route
Cancel Route
1. Press =. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.” System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press =. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press =. System responds:
“OnStar ready,” then a tone.

2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press =. System responds:
“OnStar ready,” then a tone.

14-3

After the call ends, press the “Go”
button on the navigation screen to
begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.

2. Say “Get my destination.”
System responds with the
address and the distance to the
destination, then responds with
“OnStar ready,” then a tone.

Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Other Navigation Services
Available from OnStar

Connections

OnStar eNav: Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle.

OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled through the OnStar
RemoteLink® mobile app. For
coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).

Destination Download: Press Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.

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14-4

Black plate (4,1)

OnStar

OnStar Mobile App

Calling 911 Emergency

Download the OnStar RemoteLink
mobile app to select Apple®,
Android™, and BlackBerry® devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

1. Press =. System responds:
“OnStar ready,” followed by
a tone.

2. Say “Store.” System responds:
“Please say the number you
would like to store.”

3. Say “911” without pausing.
System responds: “911.”

3. Say the entire number without
pausing. System responds:
“Please say the name tag.”

4. Say “Call.” System responds:
“OK, dialing 911.”

1. Press =. System responds:
“OnStar ready.”

Retrieve My Number

3. Say the entire number without
pausing, including a “1” and the
area code. System responds:
“OK calling.”

1. Press =. System responds:
“OnStar ready.”

2. Say “Call.” System responds:
“Please say the name or number
to call.”

Hands-Free Calling

2. Say “Call.” System responds:
“Please say the name or number
to call.”

Store a Name Tag for Speed
Dialing

1. Press =. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.

End a Call
Press =. System responds: “Call
ended.”

4. Pick a name tag. System
responds: “About to store . Does that sound OK?”
5. Say “Yes” or say “No” to try
again. System responds: “OK,
storing .”

Place a Call Using a Stored
Number
1. Press =. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”

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Black plate (5,1)

OnStar
Verify Minutes and Expiration
Press = and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.

Vehicle Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press Q,
and an Advisor can run a check.

OnStar Additional
Information
Transferring Service
Press Q to request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.

14-5

How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:

Reactivation for Subsequent
Owners

.

Call 888-4-ONSTAR
(888-466-7827).

Press Q and follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.

.

See www.onstar.com (U.S.).

.

See www.onstar.ca (Canada).

.

Call TTY 1-877-248-2080.

.

Press Q to speak with an
Advisor.

OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features

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14-6

Black plate (6,1)

OnStar

to function properly. These systems
may not operate if the battery is
discharged or disconnected.

vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.

OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the

See Radio Frequency Statement on
page 13-15.

Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press

Q for help with:

.

Locating a gas station with an
attendant to pump gas.

.

Finding a hotel, restaurant, etc.,
that meets accessibility needs.

.

Providing directions to the
closest hospital or pharmacy in
urgent situations.

TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY

system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.

OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To

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Black plate (7,1)

OnStar
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.

Roadside Assistance and a
locksmith to help gain access to the
vehicle.

Warranty

Global Positioning
System (GPS)

OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.

.

Languages
The vehicle can be programmed to
respond in multiple languages.
Press Q and ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.

.

Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact

.

Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal

14-7

route or may ask for a call back
after the vehicle is driven into an
open area.

Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.

Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press Q to try the
call again or try again after driving a
few miles into another cellular area.

Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

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14-8

Black plate (8,1)

OnStar

Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9-46. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.

Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
Privacy-sensitive users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.

OnStar - libcurl and unzip
acknowledgments
Certain OnStar components include
libcurl and unzip software. Below
are the notices and licenses
associated with this software:
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.

THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

OnStar
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license, “Info-ZIP” is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,

Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code
must retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form
(compiled executables) must
reproduce the above copyright
notice, definition, disclaimer, and
this list of conditions in
documentation and/or other

14-9

materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary or
disabled.
3. Altered versions–including, but
not limited to, ports to new
operating systems, existing ports
with new graphical interfaces,
and dynamic, shared, or static
library versions–must be plainly
marked as such and must not be
misrepresented as being the
original source. Such altered
versions also must not be
misrepresented as being
Info-ZIP releases–including, but
not limited to, labeling of the
altered versions with the names
“Info-ZIP” (or any variation
thereof, including, but not limited
to, different capitalizations),

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

14-10

OnStar

“Pocket UnZip,” “WiZ” or
“MacZip” without the explicit
permission of Info-ZIP. Such
altered versions are further
prohibited from
misrepresentative use of the
Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use
the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own source
and binary releases.

Black plate (10,1)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (1,1)

INDEX

A
About Driving the Vehicle . . . . . . . . . iv
Accessories and
Modifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-46
Additional Information
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-5
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . .3-35
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . .3-28
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . .3-30
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-28

Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . .3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-27
Where Are the Airbags? . . . . . .3-25
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . .3-34
Passenger Status Indicator . . . 5-11
Readiness Light . . . . . . . . . . . . . . 5-11
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . .3-34
System Check . . . . . . . . . . . . . . . .3-23
Alarm
Vehicle Security . . . . . . . . . . . . . . 2-11
Alert
Side Blind Zone (SBZA) . . . . . .9-36
All-Wheel Drive . . . . . . . . . 9-25, 10-20
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . .5-16
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-68
Interior . . . . . . . . . . . . . . . . . . . . . . 10-72

i-1

Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . .3-14
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . .9-23
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . .9-24
Shift Lock Control
Function Check . . . . . . . . . . . 10-21

B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-20
Jump Starting . . . . . . . . . . . . . . . 10-62
Power Protection . . . . . . . . . . . . . . 6-6
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . .5-24
Blade Replacement, Wiper . . . 10-22
Blind Spot Mirrors . . . . . . . . . . . . . 2-13
Brake
System Warning Light . . . . . . . .5-15

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i-2

Black plate (2,1)

INDEX

Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-26
Assist . . . . . . . . . . . . . . . . . . . . . . . . .9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Parking . . . . . . . . . . . . . . . . . . . . . . .9-27
System Messages . . . . . . . . . . . .5-25
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-27
Halogen Bulbs . . . . . . . . . . . . . . 10-24
Headlamp Aiming . . . . . . . . . . . 10-24
Headlamps . . . . . . . . . . . . . . . . . 10-24
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate Lamps . . . . . . . 10-26
Buying New Tires . . . . . . . . . . . . . 10-51

C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . .10-2
Warning . . . . . . . . . . . . . . . . . . . . . .10-2

Camera
Rear Vision (RVC) . . . . . . . . . . . .9-38
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . .9-22
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-55
Charging System Light . . . . . . . . 5-12
Check
Engine Light . . . . . . . . . . . . . . . . . .5-13
Ignition
Transmission Lock . . . . . . . . 10-21

Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . .3-38
Lower Anchors and
Tethers for Children . . . . . . . . .3-43
Older Children . . . . . . . . . . . . . . . .3-36
Securing . . . . . . . . . . . . . . . . 3-49, 3-51
Systems . . . . . . . . . . . . . . . . . . . . . .3-40
Circuit Breakers . . . . . . . . . . . . . . 10-28
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-68
Interior Care . . . . . . . . . . . . . . . . 10-72
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Cluster, Instrument . . . . . . . . . . . . . 5-8
Collision Damage Repair . . . . . . 13-9
Compact Spare Tire . . . . . . . . . . 10-61
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4
Connections
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-3

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Black plate (3,1)

INDEX
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . .9-28
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-13
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . .5-10
Cooling System . . . . . . . . . . . . . . . 10-12
Engine Messages . . . . . . . . . . . .5-25
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cruise Control . . . . . . . . . . . . . . . . . 9-30
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . .13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . .13-4

Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 13-1

D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Indicator Light . . . . . . . . . . . . . . . .5-20
Defensive Driving . . . . . . . . . . . . . . . 9-3
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door
Ajar Messages . . . . . . . . . . . . . . .5-25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-4

i-3

Drive Systems
All-Wheel Drive . . . . . . . 9-25, 10-20
Driver Behavior . . . . . . . . . . . . . . . . . 9-2
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-21
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Environment . . . . . . . . . . . . . . . . . . . 9-2
For Better Fuel Economy . . . . .1-20
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . .9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Driving the Vehicle . . . . . . . . . . . . . . . . iv
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-3

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i-4

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INDEX

E
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-46
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Overload . . . . . . . . . . . . . . . . . . . 10-27
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Emergency
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . .5-13
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . .5-10
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . .5-25
Drive Belt Routing . . . . . . . . . . . .12-4

Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . .9-22
Heater . . . . . . . . . . . . . . . . . . . . . . . .9-18
Oil Life System . . . . . . . . . . . . . . .10-9
Oil Messages . . . . . . . . . . . . . . . . .5-25
Overheating . . . . . . . . . . . . . . . . 10-15
Power Messages . . . . . . . . . . . . .5-26
Pressure Light . . . . . . . . . . . . . . . .5-19
Running While Parked . . . . . . . .9-22
Starting . . . . . . . . . . . . . . . . . . . . . . .9-17
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1

F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter,
Engine Air Cleaner . . . . . . . . . .10-11
First Aid Kit . . . . . . . . . . . . . . . . . . . . . 4-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-56
Changing . . . . . . . . . . . . . . . . . . . 10-57

Floor Mats . . . . . . . . . . . . . . . . . . . . 10-76
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-17
Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-9
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . 9-32
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Front Seat Armrest . . . . . . . . . . . . . 3-8
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . .9-43
Economy Driving . . . . . . . . . . . . .1-20
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . .9-45
Filling the Tank . . . . . . . . . . . . . . .9-43
Foreign Countries . . . . . . . . . . . .9-43
Gasoline Specifications . . . . . . .9-43
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

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Black plate (5,1)

INDEX
Fuel (cont'd)
Low Fuel Warning Light . . . . . . .5-19
Recommended . . . . . . . . . . . . . . .9-42
System Messages . . . . . . . . . . . .5-26
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-34

G
Gasoline
Specifications . . . . . . . . . . . . . . . . .9-43
Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . .5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9

Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-45
Vehicle Care . . . . . . . . . . . . . . . . . .10-2
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5

H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-24
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-24
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-24
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2

i-5

Headlamps (cont'd)
Daytime Running Lamps
(DRL) Indicator Light . . . . . . . .5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . .5-20
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . .5-20
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-13
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . .9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-16

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

i-6

Black plate (6,1)

INDEX

I

K

Ignition Positions . . . . . . . . . . . . . . 9-14
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-21
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . .5-17
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-15
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

J
Jump Starting . . . . . . . . . . . . . . . . . 10-62

L
Labeling, Tire Sidewall . . . . . . . . 10-37
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate . . . . . . . . . . . . . . . 10-26
Malfunction Indicator . . . . . . . . .5-13
On Reminder . . . . . . . . . . . . . . . . .5-20
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 9-40
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Lap-Shoulder Belt . . . . . . . . . . . . . 3-17
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . .3-49
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-43
Liftgate
Carbon Monoxide . . . . . . . . . . . . . . 2-9
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Lights
Airbag Readiness . . . . . . . . . . . . . 5-11
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . .5-16
Brake System Warning . . . . . . .5-15
Charging System . . . . . . . . . . . . .5-12
Cruise Control . . . . . . . . . . . . . . . .5-21
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . .5-20
Engine Oil Pressure . . . . . . . . . .5-19
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . .5-20
High-Beam On . . . . . . . . . . . . . . . .5-20
High/Low Beam Changer . . . . . . 6-2

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Black plate (7,1)

INDEX
Lights (cont'd)
Immobilizer . . . . . . . . . . . . . . . . . . .5-19
Lane Departure Warning . . . . . .5-17
Low Fuel Warning . . . . . . . . . . . .5-19
Safety Belt Reminders . . . . . . . .5-10
StabiliTrak® OFF . . . . . . . . . . . . .5-17
Tire Pressure . . . . . . . . . . . . . . . . .5-18
Traction Control System
(TCS)/StabiliTrak® . . . . . . . . . .5-18
Traction Off . . . . . . . . . . . . . . . . . . .5-17
Warning, Power Steering . . . . .5-16
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . 2-8, 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-19
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4

M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule
Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . .5-24
Brake System . . . . . . . . . . . . . . . .5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-25
Engine Cooling System . . . . . . .5-25
Engine Oil . . . . . . . . . . . . . . . . . . . .5-25
Engine Power . . . . . . . . . . . . . . . .5-26
Fuel System . . . . . . . . . . . . . . . . . .5-26
Object Detection System . . . . .5-26
Ride Control System . . . . . . . . . .5-28
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28
Transmission . . . . . . . . . . . . . . . . .5-29
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-24

i-7

Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . .2-15
Blind Spot . . . . . . . . . . . . . . . . . . . .2-13
Convex . . . . . . . . . . . . . . . . . . . . . . .2-13
Folding . . . . . . . . . . . . . . . . . . . . . . .2-13
Heated . . . . . . . . . . . . . . . . . . . . . . .2-13
Manual Rearview . . . . . . . . . . . . .2-15
Power . . . . . . . . . . . . . . . . . . . . . . . .2-13
Tilt in Reverse . . . . . . . . . . . . . . . .2-15
Mirrors, Interior Rearview . . . . . . 2-15
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-44

N
Navigation
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-14

O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-9
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

i-8

Black plate (8,1)

INDEX

Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7
Engine Oil Life System . . . . . . .10-9
Messages . . . . . . . . . . . . . . . . . . . .5-25
Pressure Light . . . . . . . . . . . . . . . .5-19
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-4
OnStar®
System, In Brief . . . . . . . . . . . . . .1-20
OnStar® Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar® Connections . . . . . . . . . . 14-3
OnStar® Emergency . . . . . . . . . . . 14-2
OnStar® Navigation . . . . . . . . . . . . 14-2
OnStar® Overview . . . . . . . . . . . . . 14-1
OnStar® Security . . . . . . . . . . . . . . 14-2
OnStar® Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
Ordering
Service Publications . . . . . . . . .13-11
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheating, Engine . . . . . . . . . . 10-15

P
Park
Shifting Into . . . . . . . . . . . . . . . . . . .9-19
Shifting Out of . . . . . . . . . . . . . . . .9-20
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-27
Brake and P (Park)
Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . .9-21
Parking Assist
Ultrasonic . . . . . . . . . . . . . . . . . . . . .9-34
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-30
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-29
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Protection, Battery . . . . . . . . . . . . . 6-6

Power (cont'd)
Retained Accessory (RAP) . . .9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . .2-16
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-15
Program
Courtesy Transportation . . . . . .13-7
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2

R
Radio Frequency
Identification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seat Armrest . . . . . . . . . . . . . 3-14
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-38
Rear Window Washer/Wiper . . . . 5-4

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (9,1)

INDEX
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Automatic Dimming . . . . . . . . . . .2-15
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .9-42
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-27
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . .3-35
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-49
Replacing Safety Belt
System Parts after a Crash . . . 3-22

Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . .3-42
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Reverse Tilt Mirrors . . . . . . . . . . . . 2-15
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . .5-28
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . .2-18
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-49
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22

i-9

S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Extender . . . . . . . . . . . . . . . . . . . . . .3-22
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . .3-16
Lap-Shoulder Belt . . . . . . . . . . . .3-17
Reminders . . . . . . . . . . . . . . . . . . . .5-10
Replacing after a Crash . . . . . .3-22
Use During Pregnancy . . . . . . . .3-21
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . 2-8, 2-9
Safety System Check . . . . . . . . . . 3-22
Scheduling Appointments . . . . . . 13-7
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-9
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

i-10

Black plate (10,1)

INDEX

Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Underseat Storage . . . . . . . . . . . . 4-2
Securing Child
Restraints . . . . . . . . . . . . . . 3-49, 3-51
Security
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-11
Service
Accessories and
Modifications . . . . . . . . . . . . . . . .10-2
Doing Your Own Work . . . . . . . .10-3
Engine Soon Light . . . . . . . . . . . .5-13
Maintenance Records . . . . . . .11-13
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . .12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . .13-7
Servicing the Airbag . . . . . . . . . . . 3-34
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-21

Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . .9-19
Out of Park . . . . . . . . . . . . . . . . . . .9-20
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . . 9-36
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-61
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . .5-17
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Heated Wheel . . . . . . . . . . . . . . . . . 5-2
Power, Warning Lights . . . . . . . .5-16
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-3

Storage Areas (cont'd)
Convenience Net . . . . . . . . . . . . . . 4-4
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . .9-32
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5

T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . .2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

Black plate (11,1)

INDEX
Tires
Buying New Tires . . . . . . . . . . . 10-51
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-61
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-56
Inflation Monitor System . . . . 10-45
Inspection . . . . . . . . . . . . . . . . . . 10-48
Messages . . . . . . . . . . . . . . . . . . . .5-28
Pressure Light . . . . . . . . . . . . . . . .5-18
Pressure Monitor System . . . 10-44
Rotation . . . . . . . . . . . . . . . . . . . . 10-49
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-40
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-53
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54

Tires (cont'd)
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-50
Winter . . . . . . . . . . . . . . . . . . . . . . 10-37
Towing
General Information . . . . . . . . . .9-45
Recreational Vehicle . . . . . . . . 10-65
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-65
Traction
Control System (TCS)/
StabiliTrak® Light . . . . . . . . . . . .5-18
Off Light . . . . . . . . . . . . . . . . . . . . . .5-17
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 9-28
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . .9-23
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . .5-29
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Triangle, Warning . . . . . . . . . . . . . . . 4-4
Trip Odometer . . . . . . . . . . . . . . . . . . 5-9
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4

i-11

U
Ultrasonic Parking Assist . . . . . . 9-34
Underseat Storage . . . . . . . . . . . . . 4-2
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-53
Using This Manual . . . . . . . . . . . . . . . . iii

V
Vehicle
Alarm System . . . . . . . . . . . . . . . . 2-11
Canadian Owners . . . . . . . . . . . . . . .iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Design . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Identification
Number (VIN) . . . . . . . . . . . . . . .12-1
Load Limits . . . . . . . . . . . . . . . . . . .9-10
Messages . . . . . . . . . . . . . . . . . . . .5-24
Personalization . . . . . . . . . . . . . . .5-29
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Vehicle Ahead Indicator . . . . . . . 5-17

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico6014813) - 2014 - crc - 10/22/13

i-12

INDEX

Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-43
Vehicle Diagnostics
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-5
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

W
Warning
Brake System Light . . . . . . . . . . .5-15
Lane Departure (LDW) . . . . . . .9-40
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-7
Warning Triangle . . . . . . . . . . . . . . . 4-4
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-17

Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-54
Different Size . . . . . . . . . . . . . . . 10-52
Replacement . . . . . . . . . . . . . . . 10-54
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-50
Where to Put the Restraint . . . . 3-42
Windows . . . . . . . . . . . . . . . . . . . . . . 2-16
Power . . . . . . . . . . . . . . . . . . . . . . . .2-16
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-2
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Winter Tires . . . . . . . . . . . . . . . . . . 10-37
Wiper Blade Replacement . . . . 10-22
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . 5-4

Black plate (12,1)



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