Buick 2014 Encore Owners Manual 00 Introduction_en_US 1..6
2014 Buick Encore Owners Manual Pdf 2014encore_Owners manual_3rdPrint_20140311 2014 Buick Encore Owners Manual Pdf | Owner's Manual Pdf
2014_buick_encore_owners sitemap
2014 Buick Encore Owners Manual Pdf 2014encore_Owners%20manual_3rdPrint_20140311 2014 Buick Encore Owners Manual Pdf | Owner's Manual Pdf
2015-10-23
: Buick Buick-2014-Buick-Encore-Owners-Manual-812802 buick-2014-buick-encore-owners-manual-812802 buick pdf
Open the PDF directly: View PDF .
Page Count: 334 [warning: Documents this large are best viewed by clicking the View PDF Link!]
- 2014 Buick Encore Owner Manual BookTOC
- Introduction
- In Brief
- Instrument Panel
- Initial Drive Information
- Remote Keyless Entry (RKE) System
- Remote Vehicle Start
- Door Locks
- Liftgate
- Windows
- Seat Adjustment
- Memory Features
- Second Row Seats
- Heated Seats
- Head Restraint Adjustment
- Safety Belts
- Passenger Sensing System
- Mirror Adjustment
- Steering Wheel Adjustment
- Interior Lighting
- Exterior Lighting
- Windshield Wiper/Washer
- Climate Controls
- Transmission
- Vehicle Features
- Performance and Maintenance
- Keys, Doors, and Windows
- Seats and Restraints
- Head Restraints
- Front Seats
- Rear Seats
- Safety Belts
- Airbag System
- Where Are the Airbags?
- When Should an Airbag Inflate?
- What Makes an Airbag Inflate?
- How Does an Airbag Restrain?
- What Will You See after an Airbag Inflates?
- Passenger Sensing System
- Servicing the Airbag-Equipped Vehicle
- Adding Equipment to the Airbag-Equipped Vehicle
- Airbag System Check
- Replacing Airbag System Parts after a Crash
- Child Restraints
- Storage
- Instruments and Controls
- Controls
- Warning Lights, Gauges, and Indicators
- Instrument Cluster
- Speedometer
- Odometer
- Trip Odometer
- Tachometer
- Fuel Gauge
- Engine Coolant Temperature Gauge
- Safety Belt Reminders
- Airbag Readiness Light
- Passenger Airbag Status Indicator
- Charging System Light
- Malfunction Indicator Lamp
- Brake System Warning Light
- Antilock Brake System (ABS) Warning Light
- Power Steering Warning Light
- Lane Departure Warning (LDW) Light
- Vehicle Ahead Indicator
- Traction Off Light
- StabiliTrak® OFF Light
- Traction Control System (TCS)/StabiliTrak® Light
- Tire Pressure Light
- Engine Oil Pressure Light
- Low Fuel Warning Light
- Immobilizer Light
- High-Beam On Light
- Daytime Running Lamps (DRL) Indicator Light
- Front Fog Lamp Light
- Lamps On Reminder
- Cruise Control Light
- Information Displays
- Vehicle Messages
- Vehicle Personalization
- Lighting
- Infotainment System
- Climate Controls
- Driving and Operating
- Vehicle Care
- General Information
- Vehicle Checks
- Doing Your Own Service Work
- Hood
- Engine Compartment Overview
- Engine Oil
- Engine Oil Life System
- Automatic Transmission Fluid
- Engine Air Cleaner/Filter
- Cooling System
- Engine Coolant
- Engine Overheating
- Washer Fluid
- Brakes
- Brake Fluid
- Battery
- All-Wheel Drive
- Starter Switch Check
- Automatic Transmission Shift Lock Control Function Check
- Ignition Transmission Lock Check
- Park Brake and P (Park) Mechanism Check
- Wiper Blade Replacement
- Headlamp Aiming
- Bulb Replacement
- Electrical System
- Wheels and Tires
- Tires
- All-Season Tires
- Winter Tires
- Summer Tires
- Tire Sidewall Labeling
- Tire Designations
- Tire Terminology and Definitions
- Tire Pressure
- Tire Pressure Monitor System
- Tire Pressure Monitor Operation
- Tire Inspection
- Tire Rotation
- When It Is Time for New Tires
- Buying New Tires
- Different Size Tires and Wheels
- Uniform Tire Quality Grading
- Wheel Alignment and Tire Balance
- Wheel Replacement
- Tire Chains
- If a Tire Goes Flat
- Tire Changing
- Compact Spare Tire
- Jump Starting
- Towing
- Appearance Care
- Service and Maintenance
- Technical Data
- Customer Information
- Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Online Owner Center
- GM Mobility Reimbursement Program
- Roadside Assistance Program
- Scheduling Service Appointments
- Courtesy Transportation Program
- Collision Damage Repair
- Service Publications Ordering Information
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
- Customer Information
- OnStar
- Index
Black plate (1,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner Manual M
In Brief ........................ 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and
Windows .................... 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors..........................2-9
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof..........................2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-21
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-29
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-24
Bulb Replacement . . . . . . . . . . 10-24
Black plate (2,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner Manual M
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy. . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview. . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index ..................... i-1
Black plate (3,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 2/3/14
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited”for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22892519 C Third Printing ©2014 General Motors LLC. All Rights Reserved.
Black plate (4,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
iv Introduction
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or an accident. Be sure to
read the driving guidelines in this
manual in the section called “Driving
and Operating”and specifically
Driver Behavior on page 9-2,
Driving Environment on page 9-2,
and Vehicle Design on page 9-2.
Danger, Warnings, and
Cautions
{Danger
Text marked {Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
{Warning
Text marked {Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked {Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,”or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M:This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*:This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Black plate (5,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar
®
(if equipped)
$:Brake System Warning Light
":Charging System
I:Cruise Control
B:Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.:Fuel Gauge
+:Fuses
3:Headlamp High/Low-Beam
Changer
j:LATCH System Child
Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak
®
M:Windshield Washer Fluid
Black plate (6,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
vi Introduction
2NOTES
Black plate (1,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-8
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-9
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . 1-10
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14
Vehicle Features
Steering Wheel Controls . . . . . 1-15
Cruise Control . . . . . . . . . . . . . . . 1-15
Infotainment System . . . . . . . . . 1-16
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-16
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . 1-16
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 1-16
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-16
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-17
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance
Program .................... 1-20
OnStar
®
..................... 1-20
Black plate (2,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-2 In Brief
Instrument Panel
Black plate (3,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-3
1. Air Vents on page 8-6.
2. Turn Signal Lever. See Turn and
Lane-Change Signals on
page 6-4.
Headlamp High/Low-Beam
Changer on page 6-2.
3. Instrument Cluster on page 5-8.
4. Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) on page 5-21.
5. Windshield Wiper/Washer on
page 5-2.
Rear Window Wiper/Washer on
page 5-4.
6. Traction Control/Electronic
Stability Control on page 9-28.
Hazard Warning Flashers on
page 6-3.
Passenger Airbag Status
Indicator. See Passenger
Sensing System on page 3-30.
7. Infotainment Display.
8. Light Sensor. See Automatic
Headlamp System on page 6-3.
9. Infotainment on page 7-1.
10. Instrument Panel Storage on
page 4-1.
11. Exterior Lamp Controls on
page 6-1.
Instrument Panel Illumination
Control on page 6-5.
Front Fog Lamps on page 6-4.
12. Hood Release. See Hood on
page 10-4.
13. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp on page 5-13.
14. Instrument Panel Storage on
page 4-1.
15. Cruise Control on page 9-30.
Forward Collision Alert (FCA)
System on page 9-32 (If
Equipped).
16. Steering Wheel Adjustment on
page 5-2.
17. Horn on page 5-2.
18. Steering Wheel Controls on
page 5-2.
19. Ignition Positions on
page 9-14.
20. Climate Control Systems on
page 8-1 or Dual Automatic
Climate Control System on
page 8-3 (If Equipped).
21. Ultrasonic Parking Assist on
page 9-34 (If Equipped).
Lane Departure Warning
(LDW) on page 9-40 (If
Equipped).
22. Power Outlets on page 5-5.
23. Auxiliary Input Jack. See
Infotainment on page 7-1.
USB Port. See Infotainment on
page 7-1.
24. Shift Lever. See Automatic
Transmission on page 9-23.
25. Safety Locks on page 2-8 or
Safety Locks on page 2-9.
Black plate (4,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-4 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter may work up to
30 m (98 ft) away from the vehicle.
Press the key release button to
extend the key blade. The key can
be used for the ignition and all
locks.
K:Press to unlock the driver door,
all doors or, if equipped, the locking
fuel door. Hazard warning flashers
will flash.
Q:Press to lock the driver door, all
doors or, if equipped, the locking
fuel door.
Lock and unlock feedback can be
personalized. See Vehicle
Personalization on page 5-29.
7:If equipped, press and hold
briefly to initiate vehicle locator.
Press and hold for at least
three seconds to sound the panic
alarm. Press again to cancel the
panic alarm.
See Keys on page 2-1 and Remote
Keyless Entry (RKE) System
Operation on page 2-3.
Remote Vehicle Start
For vehicles with this feature, the
engine can be started from outside
the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press and release Q.
3. Immediately after completing
Step 2, press and hold /for
several seconds or until the turn
signal lamps flash.
Black plate (5,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-5
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Aim the RKE transmitter at the
vehicle and press and hold /
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then off.
See Remote Vehicle Start on
page 2-5.
Door Locks
To lock or unlock a door manually:
.From the inside, to lock the door,
use the lock knob on the top of
the door panel.
.From the outside, turn the key
toward the front or rear of the
vehicle, or press Kor Qon the
Remote Keyless Entry (RKE)
transmitter.
Power Door Locks
K:Press to unlock the doors.
Q:Press to lock the doors.
See Power Door Locks on page 2-7.
Liftgate
To lock or unlock the liftgate from
inside, press Qor Kon the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press Qor Kon the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.
Black plate (6,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-6 In Brief
To open the liftgate, press the touch
pad in the pull cup under the license
plate and lift manually.
See Liftgate on page 2-9.
Windows
Press the switch to lower the
window. Pull up on the front edge of
the switch to raise it. See Power
Windows on page 2-16.
The switches work when the vehicle
is in ON/RUN or ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9-19.
Seat Adjustment
Manual Seats
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired
position and release the handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
See Seat Adjustment on page 3-3.
Black plate (7,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-7
Power Seats
To adjust a power seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
.Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
.Raise or lower the entire seat by
moving the rear of the control up
or down.
See Power Seat Adjustment on
page 3-4.
Lumbar Adjustment
If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.
See Lumbar Adjustment on
page 3-4.
Reclining Seatbacks
Manual Seat Shown, Power Seat
Similar
To recline the seatback:
1. Lift the lever.
If necessary, move the safety
belt out of the way to access the
lever.
2. Move the seatback to the
desired position, then release
the lever to lock the seatback in
place.
3. Push and pull on the seatback to
make sure it is locked.
Black plate (8,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-8 In Brief
To return the seatback to an upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks on
page 3-5.
Memory Features
If available, the MEM, “1,”and “2”
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
placed in OFF. These automatically
stored positions are referred to as
RKE Memory positions.
See Memory Seats on page 3-6 and
Vehicle Personalization on
page 5-29.
Second Row Seats
The rear seatbacks can be folded
down to increase cargo space.
See Rear Seats on page 3-10.
Heated Seats
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press Mor Lto heat the driver or
passenger seat cushion and
seatback.
Black plate (9,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-9
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.
See Heated Front Seats on
page 3-8.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints on page 3-2
and Seat Adjustment on page 3-3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly:
.Safety Belts on page 3-14.
.How to Wear Safety Belts
Properly on page 3-16.
.Lap-Shoulder Belt on page 3-17.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3-43.
Passenger Sensing
System
United States
Canada and Mexico
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag under certain conditions. No
other airbag is affected by the
passenger sensing system. See
Passenger Sensing System on
page 3-30 for important information.
Black plate (10,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-10 In Brief
The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started. See Passenger Airbag
Status Indicator on page 5-11.
Mirror Adjustment
Exterior Mirrors
To adjust the mirrors:
1. Turn the selector switch to L
(Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control to adjust the
mirror.
3. Turn the selector switch to 9to
deselect the mirror.
Interior Mirror
Adjustment
Hold the rearview mirror in the
center and move it to view the area
behind the vehicle.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror on
page 2-15.
Automatic Dimming Rearview
Mirror
If equipped with an automatic
dimming rearview mirror, the mirror
will automatically reduce the glare
from the headlamps from behind.
The dimming feature comes on
when the vehicle is started.
See Automatic Dimming Rearview
Mirror on page 2-15.
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up
or down.
Black plate (11,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-11
3. Pull or push the steering wheel
closer or away from you.
4. Lift the lever up to lock the
steering wheel in place.
Do not adjust the steering wheel
while driving.
Interior Lighting
Front and Rear Dome Lamps
The front dome lamp controls are in
the overhead console.
(:Press to turn the lamps off,
even when a door is open.
H:When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
':Press to turn on the dome
lamps.
The rear dome lamp controls are in
the headliner above the rear seats.
9:Press to turn the lamps off,
even when a door is open.
H:When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
R:Press to turn on the dome lamps.
Reading Lamps
The front reading lamps are in the
overhead console.
#or $:Press to turn each lamp
on or off.
Black plate (12,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-12 In Brief
For more information about interior
lighting, see Instrument Panel
Illumination Control on page 6-5 or
Courtesy Lamps on page 6-5.
Exterior Lighting
The exterior lamp control is to the
left of the steering column on the
instrument panel.
There are four positions:
O:Briefly turn to this position to
turn the automatic lamp control off
or on again.
AUTO: Turns the headlamps on
automatically at normal brightness,
together with the parking lamps,
taillamps, license plate lamps,
sidemarker lamps, and instrument
panel lights.
;:Turns on the parking lamps,
taillamps, license plate lamps,
sidemarker lamps, and instrument
panel lights.
5:Turns on the headlamps,
parking lamps, taillamps, license
plate lamps, sidemarker lamps, and
instrument panel lights. A warning
chime sounds if the driver door is
opened when the ignition switch is
off and the headlamps are on.
#:For vehicles with fog lamps,
press to turn the lamps on or off.
See:
.Exterior Lamp Controls on
page 6-1
.Daytime Running Lamps (DRL)
on page 6-2
.Front Fog Lamps on page 6-4
Windshield Wiper/Washer
The windshield wiper/washer lever
is located on the right side of the
steering column.
Move the lever to one of the
following positions:
HI: Use for fast wipes.
LO: Use for slow wipes.
Black plate (13,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-13
INT: Move the lever up to INT for
intermittent wipes, then turn the x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF: Use to turn the wipers off.
8:For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
b:Pull the windshield wiper lever
toward you to spray windshield
washer fluid and activate the wipers.
See Windshield Wiper/Washer on
page 5-2 andRear Window Wiper/
Washer on page 5-4.
Climate Controls
The heating, cooling, defrosting, and
ventilation for the vehicle can be
controlled with these systems.
Climate Control System
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Recirculation
5. Air Conditioning
6. Rear Window Defogger
7. Defrost
See Climate Control Systems on
page 8-1 (If Equipped).
Black plate (14,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-14 In Brief
Dual Automatic Climate Control System
English Shown, Metric Similar
1. Driver and Passenger Heated
Seats (If Equipped)
2. Driver and Passenger
Temperature Controls
3. Air Delivery Modes
4. Heated Steering Wheel (If
Equipped)
5. Recirculation
6. Air Conditioning
7. Fan Controls
8. Rear Window Defogger
9. Defrost
10. AUTO (Automatic Operation)
See Dual Automatic Climate Control
System on page 8-3 (If Equipped).
Transmission
Driver Shift Control (DSC)
DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).
Black plate (15,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-15
2. Press the + (plus) end of the
button on the top of the shift
lever to upshift, or push the −
(minus) end of the button to
downshift.
See Manual Mode on page 9-24.
Vehicle Features
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See "Steering
Wheel Controls" in the infotainment
manual.
Cruise Control
1:Press the upper or lower
portion of the button to turn the
cruise control system on or off. An
indicator light will turn on or off in
the instrument cluster.
RES/+: Move the thumbwheel up
briefly to make the vehicle resume
to a previously set speed or hold
upwards to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/−:Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.
*:Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9-30.
Black plate (16,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-16 In Brief
Infotainment System
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems. The controls for
the DIC are on the turn signal lever.
1. SET/CLR: Press to set or clear
the menu item displayed.
2. w x :Turn the band to scroll
through the menu items.
3. MENU: Press to display the DIC
menus. This button is also used
to return to or exit the last
screen displayed on the DIC.
See Driver Information Center (DIC)
on page 5-21.
Forward Collision Alert
(FCA) System
If equipped, FCA is intended to help
avoid or reduce the harm caused by
front-end crashes. FCA provides a
green indicator when a vehicle is
detected directly ahead. It provides
a visual alert and beeps when
approaching a vehicle directly
ahead too quickly.
See Forward Collision Alert (FCA)
System on page 9-32.
Lane Departure
Warning (LDW)
If equipped, LDW is intended to help
avoid unintentional lane departures
at speeds of 56 km/h (35 mph) or
greater. LDW uses a camera sensor
to detect the lane markings. The
LDW indicator, @, appears green if
a lane marking is detected. If the
vehicle departs the lane, the
indicator will change to amber and
flash. In addition, beeps will sound.
See Lane Departure Warning (LDW)
on page 9-40.
Side Blind Zone
Alert (SBZA)
If equipped, SBZA will detect
vehicles in the next lane over in the
vehicle's side blind zone area.
When this happens, the SBZA
display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.
Black plate (17,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-17
See Side Blind Zone Alert (SBZA)
on page 9-36.
Rear Vision
Camera (RVC)
If equipped, RVC displays a view of
the area behind the vehicle, on the
center stack display, when the
vehicle is shifted into R (Reverse).
See Rear Vision Camera (RVC) on
page 9-38.
Ultrasonic Parking Assist
If available, Ultrasonic Front and
Rear Parking Assist (UFRPA) uses
sensors on the front and rear
bumpers to detect objects while
parking the vehicle. It operates at
speeds less than 8 km/h (5 mph).
UFRPA uses audio beeps to provide
distance and system information.
Keep the sensors on the vehicle's
front and rear bumpers clean to
ensure proper operation.
See Ultrasonic Parking Assist on
page 9-34 for more information.
Power Outlets
The accessory power outlet can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There is one accessory power outlet
on the center stack below the
climate control. This outlet is
powered when the key is in ON/
RUN or ACC/ACCESSORY, or until
the driver door is opened within
10 minutes of turning off the vehicle.
See Retained Accessory Power
(RAP) on page 9-19.
See Power Outlets on page 5-5.
Sunroof
If equipped, the sunroof only
operates when the ignition is turned
to ON/RUN or Retained Accessory
Power (RAP) is active.
Black plate (18,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-18 In Brief
Open/Close: Press and hold the
front or rear of switch (1) to open or
close the sunroof.
Vent: Press and hold the front or
rear of switch (2) to vent or close
the sunroof.
Manually close the sunshade.
The sunroof will not operate if the
vehicle has an electrical failure.
If problems persist, see your dealer.
See Sunroof on page 2-18.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off traction control, press
and release gon the center
stack. iilluminates in the
instrument cluster.
.Press and release gagain to
turn traction control back on.
.To turn off both Traction Control
and StabiliTrak, press and
hold guntil gand iilluminate
in the instrument cluster.
.Press gagain to turn on both
systems.
See Traction Control/Electronic
Stability Control on page 9-28.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Black plate (19,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-19
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor System
on page 10-44.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON DIC message when it is
necessary to change the engine oil
and filter.
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change.
Resetting the Oil Life System
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life
system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See Engine Oil Life System on
page 10-9.
Black plate (20,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance Program
on page 13-5.
OnStar
®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Black plate (1,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-1
Keys, Doors, and
Windows
Keys and Locks
Keys .......................... 2-1
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-7
Automatic Door Locks . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-9
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-11
Vehicle Alarm System . . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-12
Immobilizer Operation . . . . . . . 2-12
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-13
Power Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Mirrors . . . . . . . . . . . . . . . 2-13
Heated Mirrors . . . . . . . . . . . . . . . 2-13
Blind Spot Mirrors . . . . . . . . . . . 2-13
Reverse Tilt Mirrors . . . . . . . . . . 2-15
Interior Mirrors
Interior Rearview Mirrors . . . . . 2-15
Manual Rearview Mirror . . . . . . 2-15
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-15
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-16
Sun Visors . . . . . . . . . . . . . . . . . . . 2-18
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-18
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Black plate (2,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-2 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.
Press the key release button on the
RKE transmitter to extend the key
blade. Press the button and the key
blade to retract the key.
The key code is stamped on the key
number plate and can be used to
make new keys at any dealer. Store
this information in a safe place
outside the vehicle.
If it becomes difficult to turn the key
in the ignition, inspect the key blade
for debris. Periodically clean with a
brush or pick.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program on
page 13-5.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14-1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement”later
in this section.
Black plate (3,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/24/13
Keys, Doors, and Windows 2-3
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter may work up to
30 m (98 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
The following may be available:
Q(Lock): Press to lock all doors
or, if equipped, the locking fuel door.
The hazard warning flashers may
flash and/or the horn may sound to
indicate locking. See “Remote Lock/
Unlock/Start”under Vehicle
Personalization on page 5-29.
If the driver door is open when Qis
pressed and Unlocked Door Anti
Lock Out is enabled through vehicle
personalization, all doors will lock
and then the driver door will unlock.
See “Remote Lock/Unlock/Start”
under Vehicle Personalization on
page 5-29.
Pressing Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System on page 2-11.
K(Unlock): Press to unlock the
driver door, all doors or, if equipped,
the locking fuel door. See “Remote
Lock/Unlock/Start”under Vehicle
Personalization on page 5-29.
The hazard warning flashers may
flash to indicate unlocking. See
“Remote Lock/Unlock/Start”under
Vehicle Personalization on
page 5-29.
Pressing Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System on page 2-11.
7(Vehicle Locator/Panic
Alarm): If equipped, press and hold
briefly to initiate vehicle locator. The
exterior lamps flash and the horn
chirps three times.
Press and hold 7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for 30 seconds,
or until 7is pressed again or the
key is placed in the ignition and
turned to ACC/ACCESSORY or
ON/RUN.
Black plate (4,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-4 Keys, Doors, and Windows
/(Remote Vehicle Start):
If equipped, press Qand then press
and hold /to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2-5.
The buttons on the keys are
disabled when there is a key in the
ignition.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to this vehicle, all
remaining transmitters must also be
reprogrammed. Any lost or stolen
transmitters will no longer work
once the new transmitter is
programmed.
Programming with a Recognized
Transmitter
To program a new key:
1. Insert the original, already
programmed key in the ignition
and turn to the key to the ON/
RUN position.
2. Turn the key to LOCK/OFF, and
remove the key.
3. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds.
The security light will turn off
once the key has been
programmed.
4. Repeat Steps 1–3 if additional
keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without a
Recognized Transmitter
U.S. owners are permitted to
program a new key to their vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer for programming new
keys when a recognized keys is not
available.
If there are no currently recognized
keys available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into
the ignition.
2. Turn to ON/RUN. The security
light will come on.
Black plate (5,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-5
3. Wait 10 minutes until the
security light turns off.
4. Turn the ignition to LOCK/OFF.
5. Repeat Steps 2–4 two more
times. After the third time, turn to
ON/RUN; the key is learned and
all previously known keys will no
longer work with the vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Transmitter.”
Battery Replacement
The battery is not rechargeable. To
replace the battery:
{Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
1. Extend the key blade and open
the battery cover on the back of
the transmitter by prying with a
finger.
2. Remove the used battery by
pushing on the battery and
sliding it toward the key blade.
3. Insert the new battery, positive
side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
4. Snap the battery cover back on
to the transmitter.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear fog indicator light does not
come on during remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats on page 3-8.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Black plate (6,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-6 Keys, Doors, and Windows
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release Q.
3. Immediately after completing
Step 2, press and hold /for
several seconds or until the turn
signal lamps flash. The turn
signal lamps flashing confirms
the request to remote start the
vehicle has been received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Start the vehicle before driving.
Extending Engine Run Time
For a 10-minute extension, repeat
Steps 1–3 while the engine is still
running. The remote start can be
extended once.
When the remote start is extended,
the second 10 minutes will start
immediately.
For example, if the engine has been
running for five minutes, and
10 minutes are added, the engine
will run for a total of 15 minutes.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off before
the remote start procedure can be
used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Aim the RKE transmitter at the
vehicle and press and hold /
until the parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is not closed.
.The hazard warning flashers
are on.
.The malfunction indicator lamp
is on.
.The engine coolant temperature
is too high.
.The oil pressure is low.
Black plate (7,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-7
.Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
(Continued)
Warning (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To lock or unlock a door manually:
.From the inside, to lock the door,
use the lock knob on the top of
the door panel.
.From the outside, turn the key
toward the front or rear of the
vehicle, or press Kor Qon the
Remote Keyless Entry (RKE)
transmitter.
Power Door Locks
K(Unlock): Press to unlock the
doors.
Q(Lock): Press to lock the doors.
Power door locks features can be
programmed. See Vehicle
Personalization on page 5-29.
Black plate (8,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-8 Keys, Doors, and Windows
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the shift lever is
moved out of P (Park).
To unlock the doors:
.Press Kon a door.
.Shift the transmission into
P (Park).
Automatic door unlocking can be
programmed through the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5-29.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is
located on the inside edge of the
rear doors. To use the safety lock:
1. Insert the key into the safety lock
slot and turn it so the slot is in
the horizontal position.
2. Close the door.
3. Do the same for the other
rear door.
To open a rear door when the safety
lock is on:
1. Unlock the door by lifting the
rear door lock, using the power
door lock switch, or with the
Remote Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
To cancel the safety lock:
1. Unlock the door and open it from
the outside.
2. Insert the key into the safety lock
slot and turn it so the slot is in
the vertical position.
3. Do the same for the other
rear door.
Black plate (9,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-9
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle. The
safety lock switch is on the center
stack.
Press {to activate the rear door
safety locks. The indicator light in
the switch will illuminate.
Press {again to deactivate the
safety locks.
If an inside rear door handle is
pulled when the safety lock is
activated, that door will remain
locked and the indicator light may
flash. Release the handle, then
deactivate the safety locks to allow
the door to open from the inside.
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:
.Close all of the windows.
.Fully open the air outlets on
or under the instrument
panel.
(Continued)
Black plate (10,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-10 Keys, Doors, and Windows
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See “Climate
Control Systems”in the
Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-22.
{Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To lock or unlock the liftgate from
inside, press Qor Kon the power
door locks. See Power Door Locks
on page 2-7.
To lock or unlock the liftgate from
outside, press Qor Kon the
RKE transmitter. See Remote
Keyless Entry (RKE) System
Operation on page 2-3.
To open the liftgate, press the touch
pad in the pull cup below the license
plate and lift manually.
To close the liftgate, push from the
center to ensure that it fully latches.
Black plate (11,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-11
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
If equipped with an anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, shows the status of the
system.
Arming the System
1. Close all doors, the hood, and
the liftgate.
2. Lock the vehicle using the
transmitter or the power door
lock button with the door open.
The indicator light on the
instrument panel should come
on and flash for about
30 seconds.
3. After 30 seconds, or if the Q
button on the transmitter is
pressed twice, the alarm system
will arm, and the indicator light
will begin to slowly flash to show
that the alarm is operating.
If any door or the hood is opened
without first unlocking with the
transmitter, the turn signals will flash
and the horn will sound for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
The theft-deterrent alarm system will
not activate if the doors are locked
with the key.
Disarming the System
To disarm the system, either unlock
the doors using the transmitter,
or start the vehicle.
To avoid setting off the alarm by
accident:
.Lock the vehicle with the
transmitter after all occupants
have left the vehicle and all
doors are closed.
.Always unlock a door with the
transmitter. Unlocking the driver
door with the backup key will not
disarm the alarm.
If you set off the alarm by accident,
turn off the alarm by pressing Kon
the transmitter, or start the vehicle
with a recognized transmitter in the
vehicle. The alarm will not stop if
you unlock the driver door with
the key.
Black plate (12,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-12 Keys, Doors, and Windows
How to Detect a Tamper
Condition
If Kis pressed and the horn chirps
three times, an attempted break-in
has occurred while the system was
armed.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Black plate (13,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-13
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirrors:
1. Turn the selector switch to L
(Left) or R (Right) to choose the
driver or passenger mirror.
2. Move the control to adjust the
mirror.
3. Turn the selector switch to 9to
deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1(Rear Window Defogger):
Press to heat the mirrors.
See “Rear Window Defogger”under
Climate Control Systems on
page 8-1.
Blind Spot Mirrors
If equipped, the blind spot mirror is
a small convex mirror built into the
upper and outer corner of both
outside mirrors. It can show objects
that may be in the vehicle's
blind zone.
Black plate (14,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-14 Keys, Doors, and Windows
Driving with the Blind Spot
Mirror
Actual Mirror View
1. When the approaching vehicle is
a long distance away, the image
in the main mirror is small and
near the inboard edge of the
mirror.
2. As the vehicle gets closer, the
image in the main mirror gets
larger and moves outboard.
3. As the vehicle enters the blind
zone, the image transitions from
the main mirror to the blind spot
mirror.
4. When the vehicle is in the blind
zone, the image only appears in
the blind spot mirror.
Using the Outside Mirror with
the Blind Spot Mirror
1. Set the main mirror so that the
side of the vehicle can just be
seen and the blind spot mirror
has an unobstructed view.
2. When checking for traffic or
before changing a lane, look at
the main driver/passenger side
mirror to observe traffic in the
adjacent lane, behind your
vehicle. Check the blind spot
mirror for a vehicle in the blind
zone. Then, glance over your
shoulder to double check before
moving slowly into the
adjacent lane.
Black plate (15,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-15
Reverse Tilt Mirrors
If equipped with the memory
package, the outside mirrors have a
reverse tilt feature. This feature tilts
the outside mirrors to a preselected
position when the vehicle is in
R (Reverse). This allows the driver
to view the curb for parallel parking.
The passenger and/or driver mirror
returns to its original position when
the vehicle is shifted out of
R (Reverse), or the ignition is turned
off or to OFF/LOCK.
This feature can be turned on or off
through the Driver Information
Center (DIC). See Vehicle
Personalization on page 5-29.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See your
dealer for more information about
OnStar and how to subscribe to it.
See OnStar Overview on page 14-1.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.
Black plate (16,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-16 Keys, Doors, and Windows
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. When there are children
in the rear seat, use the window
lockout button to prevent
operation of the windows. See
Keys on page 2-1.
The driver door also has switches
that control the passenger and rear
windows. The switches work when
the vehicle is in ON/RUN or ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9-19.
Press the switch to lower the
window. Pull up on the front edge of
the switch to raise it.
Black plate (17,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-17
Express-Up/Express-Down
Windows
If equipped, a window with the
express-up/down feature can be
raised or lowered without holding
the switch. Press or pull the window
switch fully and release it to activate
the express feature. The express
mode can be canceled by pressing
or pulling the switch.
Programming the Power
Windows
If the battery on the vehicle has
been recharged, disconnected,
or replaced, windows with the
express-up feature need to be
reprogrammed for this feature to
work. To program the window:
1. Close all doors with the ignition
in ON/RUN or ACC/
ACCESSORY, or when RAP is
active. See Retained Accessory
Power (RAP) on page 9-19.
2. Press and continue to hold the
window switch until the window
is fully open.
3. Pull up and hold the window
switch to close the window.
Continue to hold it briefly after
the window is fully closed.
4. Repeat for each window that has
the express-up feature.
Anti-Pinch Feature
The anti-pinch feature is on
windows with the express-up
feature. If an object is in the way of
the window as it is express-closing,
or in certain weather conditions like
severe icing, the window will stop
and open to a factory preset
position. The window functions
normally once the obstruction is
removed.
Rear Window Lockout
The rear window lockout feature
prevents the rear passenger
windows from operating, except
from the driver position.
Press Zto activate the rear
window lockout switch. The
indicator light comes on when
activated.
Press Zagain to deactivate the
lockout switch.
Black plate (18,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-18 Keys, Doors, and Windows
Sun Visors
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.
Roof
Sunroof
If equipped, the sunroof only
operates when the ignition is turned
to ON/RUN or Retained Accessory
Power (RAP) is active.
Open/Close: Press and hold the
front or rear of switch (1) to open or
close the sunroof.
Vent: Press and hold the front or
rear of switch (2) to vent or close
the sunroof.
Express-Open/Express-Close: To
express-open or express-close the
sunroof, fully press and release the
front or rear of switch (1) until the
sunroof reaches the desired
position.
Manually close the sunshade.
The sunroof will not operate if the
vehicle has an electrical failure.
Anti-Pinch Feature
If an object is in the path of the
sunroof when it is closing, the
anti-pinch feature will detect the
object and stop the sunroof from
closing at the point of the
obstruction. The sunroof then
returns to the full-open position.
Black plate (19,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Keys, Doors, and Windows 2-19
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
the water drainage system.
Periodically open the sunroof and
remove any obstacles or loose
debris. Wipe the sunroof seal and
roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof.
If water is see dripping into the
water drainage system, this is
normal.
Black plate (20,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2-20 Keys, Doors, and Windows
2NOTES
Black plate (1,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-3
Power Seat Adjustment . . . . . . . 3-4
Lumbar Adjustment . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . 3-5
Memory Seats . . . . . . . . . . . . . . . . 3-6
Front Seat Armrest . . . . . . . . . . . . 3-8
Heated Front Seats . . . . . . . . . . . 3-8
Folding Seatback . . . . . . . . . . . . . 3-9
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . 3-10
Rear Seat Armrest . . . . . . . . . . . 3-14
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . 3-16
Lap-Shoulder Belt . . . . . . . . . . . 3-17
Safety Belt Use During
Pregnancy . . . . . . . . . . . . . . . . . . 3-21
Safety Belt Extender . . . . . . . . . 3-22
Safety System Check . . . . . . . . 3-22
Safety Belt Care . . . . . . . . . . . . . 3-22
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . 3-22
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-23
Where Are the Airbags? . . . . . 3-25
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-27
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . 3-28
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . 3-28
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 3-30
Servicing the Airbag-Equipped
Vehicle . . . . . . . . . . . . . . . . . . . . . 3-34
Adding Equipment to the
Airbag-Equipped Vehicle . . . 3-34
Airbag System Check . . . . . . . . 3-35
Replacing Airbag System
Parts after a Crash . . . . . . . . . 3-35
Child Restraints
Older Children . . . . . . . . . . . . . . . 3-36
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . 3-38
Child Restraint Systems . . . . . 3-40
Where to Put the Restraint . . . 3-42
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-43
Replacing LATCH System
Parts After a Crash . . . . . . . . . 3-49
Securing Child Restraints
(Rear Seat) . . . . . . . . . . . . . . . . . 3-49
Securing Child Restraints
(Front Passenger
Position) . . . . . . . . . . . . . . . . . . . 3-51
Black plate (2,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-2 Seats and Restraints
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Front Seats
The front seats have adjustable
head restraints in the outboard
seating positions.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chances of a neck injury in a crash.
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.
Black plate (3,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-3
Rear Seats
The rear seats have head restraints
in the outboard seating positions
that can be lowered for better
visibility when the rear seat is
unoccupied.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down.
When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.
Rear outboard head restraints are
not designed to be removed.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
Black plate (4,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-4 Seats and Restraints
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired
position and release the handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
Power Seat Adjustment
To adjust a power seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
.Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
.Raise or lower the entire seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks on page 3-5.
To adjust the lumbar support, see
Lumbar Adjustment on page 3-4.
Lumbar Adjustment
If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.
Black plate (5,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-5
Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
Manual Seat Shown, Power Seat
Similar
To recline the seatback:
1. Lift the lever.
If necessary, move the safety
belt out of the way to access the
lever.
2. Move the seatback to the
desired position, then release
the lever to lock the seatback in
place.
3. Push and pull on the seatback to
make sure it is locked.
To return the seatback to an upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job.
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
(Continued)
Black plate (6,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-6 Seats and Restraints
Warning (Continued)
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Memory Seats
If available, the MEM, “1,”and “2”
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
placed in OFF. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation on page 2-3.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat and
outside mirrors to the desired
driving positions.
2. Press and hold MEM (Memory)
and “1”at the same time until a
beep sounds.
3. Repeat Steps 1 and 2 for a
second driver using “2.”
Black plate (7,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-7
Recalling Button Memory
Positions
To recall the Button Memory
positions, press and hold “1”or “2.”
The driver seat and outside mirrors
move to the positions stored to
those buttons when pressed.
Releasing “1”or “2”before the
stored positions are reached stops
the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
Recalling RKE Memory Positions
The RKE memory feature can recall
the driver seat and outside mirrors
to previously stored RKE Memory
positions when entering the vehicle.
Every time the ignition is placed in
OFF, the positions of the driver seat
and outside mirrors are
automatically stored to the RKE
transmitter that was used to start
the vehicle. These positions and
settings are called RKE Memory
positions and may be different than
the previously mentioned Button
Memory positions saved to the
“1”or “2”buttons.
To recall, press Kon the RKE
transmitter and open the driver door.
If the driver door is already open,
press Kon the RKE transmitter to
activate the recall. The driver seat
and outside mirrors will move to the
previously saved RKE Memory
positions.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization on
page 5-29.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE transmitter K
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, place the ignition in
OFF and open the driver door. If the
driver door is already open, placing
the ignition in OFF will activate the
recall.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization on
page 5-29.
Black plate (8,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-8 Seats and Restraints
To stop recall movement, press one
of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
Front Seat Armrest
There is an armrest on the inboard
side of the driver seat. To raise or
lower the armrest, push up or pull
down on the armrest.
Heated Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press Mor Lto heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.
Black plate (9,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-9
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
See Remote Vehicle Start on
page 2-5 and Vehicle
Personalization on page 5-29.
Folding Seatback
The front passenger seatback
folds flat.
{Warning
If you fold the seatback forward to
carry longer objects, such as skis,
be sure any such cargo is not
near an airbag. In a crash, an
inflating airbag might force that
object toward a person. This
could cause severe injury or even
death. Secure objects away from
the area in which an airbag would
inflate. For more information, see
Where Are the Airbags? on
page 3-25 and Vehicle Load
Limits on page 9-10.
{Warning
Things you put on this seatback
can strike and injure people in a
sudden stop or turn, or in a crash.
Remove or secure all items
before driving.
To fold the seatback:
1. Lower the head restraint all the
way. See Head Restraints on
page 3-2.
2. Move the seat as far back as
possible. See Seat Adjustment
on page 3-3.
Black plate (10,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-10 Seats and Restraints
3. Lift the lever fully and fold the
seatback forward.
If necessary, move the safety
belt out of the way to access the
lever.
4. Continue lowering the seatback
until it is completely folded and
locks in place.
To raise the seatback:
1. Lift the lever fully to unlock the
seatback. Then, raise the
seatback and push it rearward
until it re-engages.
2. Push and pull on the seatback to
make sure it is locked in place.
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
Rear Seats
Folding the Seatback
Either side of the seatback can be
folded down for more cargo space.
Fold a seatback only when the
vehicle is not moving.
{Caution
Folding a rear seat with the safety
belts still fastened may cause
damage to the seat or the safety
belts. Always unbuckle the safety
belts and return them to their
normal stowed position before
folding a rear seat.
Black plate (11,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-11
{Caution
Folding the rear seatback prior to
tilting the seat cushion forward
may damage the rear seat.
Always tilt the rear seat cushion
forward before folding the
seatback.
To fold a seatback down:
1. Make sure the floor area in front
of the rear seats is clear.
2. Fully lower the head restraint.
See Head Restraints on
page 3-2.
3. Slide the front seats forward and
place the front seatbacks in the
upright position. See Seat
Adjustment on page 3-3 and
Reclining Seatbacks on
page 3-5.
4. Pull the strap on the front edge
of the rear seat cushion to
release the cushion. Tilt the seat
cushion forward toward the front
of the vehicle.
The seat cushion must be tilted
forward before the seatback is
folded down. Otherwise, the
seatback will not fold down
properly.
Rear Seat with Retainer Hook on
the Seatback
5. Make sure the safety belt is in
the retainer hook on top of the
seatback, if equipped.
Black plate (12,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-12 Seats and Restraints
Rear Seat with Retainer Hook on
the Seatback
6. Reach under the belt and pull
the lever on top of the seatback
to unlock the seatback.
A tab near the seatback lever
raises when the seatback is
unlocked.
7. Fold the seatback forward
and down.
Safety Belt Clip on Side Trim
8. Place the outboard safety belt in
the safety belt clip (if equipped)
on the side trim of the vehicle.
9. Repeat Steps 1–8 for the other
seatback and seat cushion,
if desired.
Black plate (13,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-13
Raising the Seatback
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
{Warning
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the safety belts are
properly routed and attached, and
are not twisted.
To return the rear seatback to the
normal seating position:
Safety Belt Clip on Side Trim
1. Remove the outboard safety belt
from the safety belt clip (if
equipped) on the side trim of the
vehicle.
2. Lift the seatback and push it
rearward to lock it in place. A tab
near the seatback lever retracts
when the seatback is locked in
place.
Make sure the safety belts are
not pinched by the seatback
locking mechanism.
The center rear safety belt may
lock when you raise the
seatback. If this happens, let the
belt go back all the way and
start again. If the safety belt is
still locked, try again after pulling
the seat cushion out.
3. Push and pull the top of the
seatback to be sure it is locked
into position.
Black plate (14,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-14 Seats and Restraints
4. Return the seat cushion to its
original position and push down
on the front part of the seat
cushion until it latches.
Make sure the safety belts and
safety belt buckles are not
trapped under the seat cushion
and are properly positioned
for use.
5. Repeat Steps 1–4 for the other
seatback and seat cushion,
if necessary.
If additional cargo space is not
needed, the seatbacks should be
kept in the upright, locked position.
Rear Seat Armrest
The rear seat has an armrest in the
center of the seatback. Lower the
armrest to access the cupholders.
To fold, lift the armrest up and push
it rearward until it is flush with the
seatback.
Safety Belts
This section of the manual
describes how to use safety belts
properly. It also describes some
things not to do with safety belts.
{Warning
Do not let anyone ride where a
safety belt cannot be worn
properly. In a crash, if you or your
passenger(s) are not wearing
safety belts, injuries can be much
worse than if you are wearing
safety belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
(Continued)
Black plate (15,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-15
Warning (Continued)
are more likely to be seriously
injured or killed. Do not allow
passengers to ride in any area of
the vehicle that is not equipped
with seats and safety belts.
Always wear a safety belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders on
page 5-10.
Why Safety Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the safety belts!
When you wear a safety belt, you
and the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the
safety belts. That is why wearing
safety belts makes such good
sense.
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?
A: You could be —whether you are
wearing a safety belt or not.
Your chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.
Q: If my vehicle has airbags, why
should I have to wear safety
belts?
A: Airbags are supplemental
systems only; so they work with
safety belts —not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection.
Black plate (16,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-16 Seats and Restraints
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing safety belts.
How to Wear Safety Belts
Properly
This section is only for people of
adult size.
There are special things to know
about safety belts and children. And
there are different rules for smaller
children and infants. If a child will be
riding in the vehicle, see Older
Children on page 3-36 or Infants
and Young Children on page 3-38.
Follow those rules for everyone's
protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
There are important things to know
about wearing a safety belt properly.
.Sit up straight and always keep
your feet on the floor in front
of you.
.Always use the correct buckle
for your seating position.
.Wear the lap part of the belt low
and snug on the hips, just
touching the thighs. In a crash,
this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.
.Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
{Warning
You can be seriously injured,
or even killed, by not wearing
your safety belt properly.
.Never allow the lap or
shoulder belt to become
loose or twisted.
.Never wear the shoulder belt
under both arms or behind
your back.
.Never route the lap or
shoulder belt over an
armrest.
Black plate (17,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-17
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is
adjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.
2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
The rear center safety belt can
only be withdrawn from the
retractor if the seatback is in the
upright locked position.
3. Push the latch plate into the
buckle until it clicks.
4. Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3-22.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
Black plate (18,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-18 Seats and Restraints
5. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
6. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull the
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the safety belt
webbing when the safety belt is not
in use.
Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
safety belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
right front passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
but not falling off of it. The belt
should be close to but not
contacting the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See How
to Wear Safety Belts Properly on
page 3-16.
Black plate (19,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-19
To move the shoulder belt height
adjuster down, push down on the
release button and move the height
adjuster to the desired position. You
can move the height adjuster up by
pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without pushing the release button
to make sure it has locked into
position.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for the front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. And, for vehicles
with side impact airbags, safety belt
pretensioners can help tighten the
safety belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle's safety
belt system will need to be replaced.
See Replacing Safety Belt System
Parts after a Crash on page 3-22.
Rear Safety Belt Comfort
Guides
Rear safety belt comfort guides may
provide added safety belt comfort
for older children who have
outgrown booster seats and for
some adults. When installed on a
shoulder belt, the comfort guide
positions the shoulder belt away
from the neck and head.
Safety belt comfort guides are
available through your dealer.
Black plate (20,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-20 Seats and Restraints
To install the adjustable comfort
guide to the seatback and the
safety belt:
1. Locate the anchorage loop on
the rear outboard seatback, near
the top.
2. Attach the adjustable comfort
guide to the anchor loop by
threading the hook through
the loop.
3. Place the guide over the belt,
and insert the two edges of the
belt into the slots of the guide.
4. Be sure that the belt is not
twisted and it lies flat. The
elastic cord must be under the
belt and the guide on top.
5. The elastic cord on the comfort
guide is adjustable. You can
make it longer or shorter by
squeezing both ends of the
plastic adjuster and pulling on
the elastic cord or the guide.
Black plate (21,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-21
6. Adjust the guide so the shoulder
portion of the belt is on the
shoulder and not falling off of it.
The belt should be close to, but
not contacting, the neck.
Improper comfort guide
adjustment could reduce the
effectiveness of the safety belt in
a crash.
{Warning
A safety belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.
7. Buckle and position the safety
belt as described previously in
this section. Make sure that the
shoulder belt crosses the
shoulder.
To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide.
Un-hook the guide from the loop on
the seat. Store the guide in a
convenient place like the glove box
for the next time it is needed.
Safety Belt Use During
Pregnancy
Safety belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear safety belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
Black plate (22,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-22 Seats and Restraints
The best way to protect the fetus is
to protect the mother. When a safety
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making safety
belts effective is wearing them
properly.
Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults. Never
use it for securing child seats. To
wear it, attach it to the regular safety
belt. See the instruction sheet that
comes with the extender.
Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. See Safety Belt
Reminders on page 5-10.
Keep safety belts clean and dry.
See Safety Belt Care on page 3-22.
Safety Belt Care
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Replacing Safety Belt
System Parts after a
Crash
{Warning
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
(Continued)
Black plate (23,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-23
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See Airbag
Readiness Light on page 5-11.
Airbag System
The vehicle has the following
airbags:
.A frontal airbag for the driver.
.A frontal airbag for the front
outboard passenger.
.A knee airbag for the driver.
.A knee airbag for the front
outboard passenger.
.A seat-mounted side impact
airbag for the driver.
.A seat-mounted side impact
airbag for the front outboard
passenger.
.Seat-mounted side impact
airbags for the second row
outboard passengers.
.A roof-rail airbag for the driver
and the passenger seated
directly behind the driver.
.A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger.
All vehicle airbags have the word
AIRBAG on the trim or on a label
near the deployment opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For knee airbags, the word AIRBAG
is on the lower part of the
instrument panel.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback closest to
the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce
Black plate (24,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-24 Seats and Restraints
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your safety belt, even
with airbags. Airbags are
designed to work with safety
belts, not replace them. Also,
airbags are not designed to inflate
in every crash. In some crashes
safety belts are the only restraint.
See When Should an Airbag
Inflate? on page 3-27.
Wearing your safety belt during a
crash helps reduce the chance of
hitting things inside the vehicle or
being ejected from it. Airbags are
“supplemental restraints”to the
safety belts. Everyone in the
(Continued)
Warning (Continued)
vehicle should wear a safety belt
properly, whether or not there is
an airbag for that person.
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Safety belts help keep
you in position before and during
a crash. Always wear a safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
(Continued)
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, see Older Children on
page 3-36 or Infants and Young
Children on page 3-38.
Black plate (25,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-25
There is an airbag readiness light
on the instrument cluster, which
shows the airbag symbol. The
system checks the airbag electrical
system for malfunctions. The light
tells you if there is an electrical
problem. See Airbag Readiness
Light on page 5-11 for more
information.
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.
The front outboard passenger
frontal airbag is in the passenger
side instrument panel.
The driver knee airbag is below the
steering column. The front outboard
passenger knee airbag is below the
glove box.
Black plate (26,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-26 Seats and Restraints
Driver Side Shown, Passenger
Side Similar
The seat-mounted side impact
airbags for the driver and front
outboard passenger are in the side
of the seatbacks closest to the door.
The roof-rail airbags for the driver,
right front passenger, and second
row outboard passengers are in the
ceiling above the side windows.
Rear Seat Driver Side Shown,
Passenger Side Similar
The second row seat-mounted side
impact airbags are in the sides of
the rear seatback closest to
the door.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
(Continued)
Warning (Continued)
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
Black plate (27,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-27
When Should an Airbag
Inflate?
This vehicle is equipped with
airbags. See Airbag System on
page 3-23. Airbags are designed to
inflate if the impact exceeds the
specific airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling.
It depends on what is hit, the
direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, in
rear impacts, or in many side
impacts.
In addition, the vehicle has
advanced technology frontal
airbags. Advanced technology
frontal airbags adjust the restraint
according to crash severity.
Knee airbags are designed to inflate
in moderate to severe frontal or
near frontal impacts. Knee airbags
are not designed to inflate during
vehicle rollovers, in rear impacts,
or in many side impacts.
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck, if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.
Black plate (28,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-28 Seats and Restraints
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see Where Are
the Airbags? on page 3-25.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See When
Should an Airbag Inflate? on
page 3-27.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? on page 3-25.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
Black plate (29,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-29
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps, turn on the
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps, and turn off
the hazard warning flashers by
using the controls for those
features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy on
page 13-13 and Event Data
Recorders on page 13-14.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Black plate (30,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-30 Seats and Restraints
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, or the symbol for
on or off, will be visible. See
Passenger Airbag Status Indicator
on page 5-11.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag (if equipped) under certain
conditions. No other airbag is
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag
and knee airbag (if equipped)
should be allowed to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children age
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
(Continued)
Black plate (31,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-31
Warning (Continued)
system is fail-safe. No one can
guarantee that an airbag will not
inflate under some unusual
circumstance, even though the
airbag(s) are off.
Secure rear-facing child restraints
in a rear seat, even if the
airbag(s) are off. If you secure a
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag (if equipped) if:
.The front outboard passenger
seat is unoccupied.
.The system determines that an
infant is present in a rear-facing
infant seat.
.The system determines that a
small child is present in a child
restraint.
.The system determines that a
small child is present in a
booster seat.
.A front outboard passenger
takes his/her weight off of the
seat for a period of time.
.A front outboard passenger seat
is occupied by a smaller person,
such as a child who has
outgrown child restraints.
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag (if equipped), the
off indicator will light and stay lit as
a reminder that the airbags are off.
See Passenger Airbag Status
Indicator on page 5-11.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag (if equipped)
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat. When the
passenger sensing system has
allowed the airbags to be enabled,
the on indicator will light and stay lit
as a reminder that the airbags are
active.
For some children who have
outgrown child restraints and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag (if
equipped), depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a safety belt properly —
whether or not there is an airbag for
that person.
Black plate (32,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-32 Seats and Restraints
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5-11 for more
information, including important
safety information.
If the On Indicator Is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint
following the directions provided
by the child restraint
manufacturer and refer to
Securing Child Restraints (Rear
Seat) on page 3-49 or Securing
Child Restraints (Front
Passenger Position) on
page 3-51.
5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is still lit,
turn the vehicle off. Then slightly
recline the vehicle seatback and
adjust the seat cushion,
if adjustable, to make sure that
the vehicle seatback is not
pushing the child restraint into
the seat cushion. Also make
sure the child restraint is not
trapped under the vehicle head
restraint. If this happens, adjust
the head restraint. See Head
Restraints on page 3-2.
6. Restart the vehicle.
If the on indicator is still lit, secure
the child in the child restraint in a
rear seat position in the vehicle, and
check with your dealer.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
Black plate (33,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-33
If a person of adult size is sitting in
the front outboard passenger seat,
but the off indicator is lit, it could be
because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag (if
equipped):
1. Turn the vehicle off.
2. Remove any additional material
from the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully
upright position.
4. Have the person sit upright in
the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the
person remain in this position for
two to three minutes after the on
indicator is lit.
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag off indicator is lit.
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts”and “Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3-34 for more information
about modifications that can affect
how the system operates.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
Black plate (34,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-34 Seats and Restraints
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system can
also be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and
diagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
Black plate (35,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-35
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See Passenger Sensing System on
page 3-30.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-11.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-25. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
Black plate (36,1)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
3-36 Seats and Restraints
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-11.
Child Restraints
Older Children
Older children who have outgrown