CONSTANT ELECTRONICS 2611CA Paging Transmitter User Manual HY2611CA

SHENZHEN CONSTANT ELECTRONICS CO., LTD. Paging Transmitter HY2611CA

User Manual

MMC-2611CA PagingHost User Manual
ContentContent.................................................................................................2Summary ............................................................................................3Appearance.......................................................................................... 4Parameter............................................................................................. 5Main Functions.................................................................................... 6Software Setup.....................................................................................85.1 Function Introduction.........................................................85.2 Edit Function.................................................................... 155.2.1 Pager Registration................................................. 155.2.2 Palm Registration..................................................165.2.3 Call Button Registration....................................... 175.2.4 Manual Send Data.................................................185.2.3 Downlaod Data......................................................185.3 Call Function Introduction............................................... 195.3.1 Call Button Paging................................................ 195.3.2 Software Paging.................................................... 205.3.3 Palm Paging...........................................................20Usage................................................................................................. 21Troubleshoots.................................................................................... 23
SummaryMMC-2611CA works with all MMCall call buttons. It sends alphanumericmessage to pager MMC-NC-8E. The functions are: wireless alphanumeric messagepaging, wireless deletion, duty repage, dispatch, urge dishes, monitoring function,USB data download and program update etc. It is suitable for restaurants, hotels,banks, bars etc.
Appearance2.1 Front viewSide viewPowersocketP-Power lightR-Receiving lightT-TransmittinglightUSBInterfacePower switchInternetinterfaceOutsidetransmitterinterfaceTransmittingantennaReceivingantenna
Parameter3.1. ParameterCategory ParameterDimension 220mm * 150mm * 65mmPower supply 12V/ 1.5ACommunication modeand interface typeUSB,RS485, EthernetOutside Indicator Power supply,RX,TXTransmitting frequency433.500MHZ（frequency customizationavailable）Receiving frequency457.575MHZ（frequency customizationavailable）Paging No. in cache 40Repage No. in cache 20Transmitting powerInside 500mW,outside 5W transmittercan be connected (through 485interface)Sensibility -106dBAntenna Outside BNC Socket
Capacity Call button——2000Pager ——500Palm transmitter——99Message length 48 digits or lettersSignaling standardPOCSAG，numeric, english and chinesemessage supportedTemperature -0℃—+65℃Table 3.1 Paging host parameter list4. Main FunctionsMain functions are as following：1. Wireless receiving function. The host can receive the signals from call buttonand palm transmitter with feature code, and transmit the message to correspondingpager.2. Compatible pagers: alphanumeric pager NC-8E, R100/R600/R800 coasters,and other numeric pagers. Messages can be in numeric and english.3. Text preprogrammed function. The paging unit, such as, table, room, bed etc.and the paging category such as call, bill, water can be preprogrammed to the host andrelated with corresponding call button. When the button is pressed, the pager willdisplay a complete message, such as Table No.5 calls for service.
4. Repage function. Repage times and interval can be setup between the waiterand his directors. If repaging is not finished yet while you cancel it, the messagealready sent will be automatically deleted.5. Palm transmitter can be used for dispatching or urging dishes function.6. Software sending message function. With computer software, thepreprogrammed message can be edited to page the programmed pager for interiorstaff management.7. Monitoring function. Connected directly with the computer through USBinterface, it can monitor the messages from call buttons and palm transmitters forevaluating staff’ working efficiency.If the installation position of the host can not be connected with the computer, themonitor box can be used for the monitoring function.8. USB data download and upload , program update function available.
Software setupBefore using the paging host, please first setup the host parameter, pager, callbutton and palm transmitter. Use the CA software to edit and download theinformation. The software communication with the paging host is USB mode.Notes: While using, USB can not power on the host, so please connect it withpower supply. Otherwise the transmitting and receiving function can not be used.5.1 Function IntroductionThe software interface as picture 5.1 shows, mainly includes pagerlist, palm transmitter list, call button list and manual send data. In thesetup column, there are file, system setup, read data, download data.Picture 5.1 CA Software Interface1. File
As picture 5.2 shows, it’s mainly the database operation, includingNew file, Open, Save as, Delete and Exit.Notes: There should be a database while using the software. For thefirst time use, it’s necessary to setup a new database, you can choose TAor CA database. The two kinds of database are not compatible with eachother.Picture 5.2 File2. System SetupSystem setup including initialization, host parameter, programupdate, call type registration and pager check time.Picture 5.3 System Setup（1）InitializationIt will initialize all the host parameters.（2）Host Parameter
Host parameter as picture 5.4, room No. Switch is temporarilyinvalid, the monitor function needs to work with monitoring software, itcan be setup as transmitting data, USB passback, net pagepassback(customization required), among which transmitting datamonitor needs to setup pager receiver No., other modes do not need tosetup the No.Repage setup, it can setup the pager and its director repage times andinterval.Transmission mode, there are two modes: inner transmission modeand 485 output, this choice is valid only for CA. For TA, only innertransmission mode.Picture5.4 Host Parameter Setup（3）Pager check time
It can correct the pagers’ time through the the software. Just click itand the pager time will the same as the time of computer.Notes: For this function, you need to setup group ID, and setup this group ID pager numberas 0.（4）Call TypeAs picture shows, call button type setup, is to edit the multi-keybuttons while registering them. Under this option, the call type can beedited and after one key call, the software will automatically show thepreprogrammed type. E.g. The key quantity of E3 button is 3 key, and thekey value 1,3,5 is chosen, after you press the call button, the host willautomatically list the message key 1,3,5.
（5）R100/600/800R100/600/800 is compatible with TA/CA. It works as a pager.And through the software to setup the alert way of them.（6) Network Parameter Setup
Network parameter setup as the above picture shows, you canchoose to use the web function and the mode of web host or sub-host. Ifit’s used as web host, the host will transmit all the valid data which ispaged by all the sub host, and the web sub host will upload all the datawhich are going to be paged to the host. If the sub host does not use thetransmission function, then the transmission mode can be modified as 485output. Those worked as sub host, needs to input the host IP and interfaceinto the web host parameter. Each host needs to use different MAC ID,which can be manually input or automatically generated.ID: it’s the host ID, this is used when there is communication among
many hosts, the ID of each host is different.IP: it’s the host IP, if this host works as web host, then its IP is theweb sub host IPCOM port: The host COM port. If the host is the web host, then theport is the web sub host COM portMAC address: Each host has a unique number, which can begenerated automatically by softwareSubnet mask: It’s the subnet mask of the routerGateway: it’s the gateway of the routerRe connection time: The time of reconnecting after the internet is off,this time setup should be over 20s.Data validation: This is mainly for the web sub host, when theinternet connection is off, the maximum time for those calling queuingdata in cache. If out of this time range, all the data will be automaticallycleared. The time range setup is 2-99minutes.3 Read DataRead those already programmed or downloaded data. If nodownload, then data read is empty.
Picture5.5 Read Data4 Download DataEach time there is information modification in the host, pleaseremember to download the data to the host. The host won’t automaticallyupdate the data.Picture 5.6 Download dataDownload palm transmitter information：a)Urge dishes mode setup:(1) Use the urge dishes mode: tick it, this function can be used.
(2) Numeric to English: tick it, the call button No. will be transferred toenglish name while sending the message.(3) Message prefix and suffix: if tick “Use the urge dishes mode”, whenpress button No. XX through the palm transmitter to urge dishes, the host willautomatically organize the message and send, the format is: prefix+ call button No. +suffix; if tick “numeric to English”, the host will find the relative English name of thecall button and send message: prefix+ English name of the call button+suffix.Notes: While setup, input any number on the palm keypad and press# tosend itb) Dispatch Mode Setup：(1) Use dispatch mode: if tick it, this function can be used.(2) Numeric to English: if tick it, the call button No. will betransferred to its relative english name.(3) Prefix and suffix: if tick “Use dispatch mode”, when pressbutton No. XX+message content through the palm transmitter to dispatch, the hostwill automatically organize the message and send, the format is: prefix+ call buttonNo. + message+suffix; if tick “numeric to English”, the host will find the relativeEnglish name of the call button and send message: prefix+ English name of the callbutton+message content+suffix.
Notes: In dispatch mode, you have to input at least 3 digits then press # to send itcorrectly.5.2 Edit Function5.2.1 Pager RegistrationPager list as picture 5.6, No. is the pager No., which ranges from0~199, ID code is the pager ID, which should be the same as the one inthe pager; pager address ranges from 8~2097152. If you chooseautomatically added one, then after you add one pager ID, it willautomatically add one.Type is to show different pagers that can work with the host. TA iscompatible with alphanumeric pager NC-8, coaster R100/R600/R800,normal numeric pager. After choosing the pager type, the host will sendcorresponding data format according to the pager. The ID of differenttype pager can not be setup as the same ID.The remarks part is optional, which is for the user to know eachpager’s function and name.
Picture 5.6 Pager List5.2.2 Palm RegistrationAs picture 5.7, this part is for the customers who use palmtransmitters. The palm No. for TA is 0~9, for CA is 0~99. There are twoways to add feature code: if automatically add one is chosen, you canmanually input the feature and click add, if not chosen, after press Add,within 5 seconds, edit any message on palm transmitter and send it, thenthe software will automatically add and decode this palm’s feature code.
Picture 5.7 Palm Transmitter List5.2.3 Call Button RegistrationIn call button registration list, there are manual and automatic registration.Manual Registration needs to input the feature code manually whileautomatic registration will automatically upload the feature code. ButtonNo. is from 0-1999, name means the name of room where the buttonlocates or where to serve. After registration, the message content can beedited. If you want to define any key as the deletion key, then choose typeas no repage. Then it will be able to delete other keys’ paging message. In
total 4 pagers, 2 directors and 2 managers.Notes: Under the registration list of one call button, the pager type has tobe the same.5.8 Call Button Registration5.2.4 Manual Send DataManual send data is for the computer to control and sendmessages. Pager No. And paging message can be input and edited by thesoftware. After click send, if there is successful prompt, it means thisedited message is valid, otherwise invalid. Pager No. is the pager contentedited by the software, which needs to be downloaded to the host then itcan be used. That is while using the manual send data, please make surethere exists this pager No. in the host.
5.9 Manual Send Data5.2.5 Data Download1. Pager parameterDownload pager parameter2. Call button parameterDownload call button parameter3. Palm transmitter parameterDownload palm transmitter parameter4. Palm transmitter setup information5.3 Call Function Introduction5.3.1 Call ButtonThe call button has to be first registered before using. The pager typehas to be the same under one call button registration.1. Edit alphanumeric pager NC-8EE.g.:Call：name (table 1), content（needs service），input the number of
NC-8 to be paged.Cancel: name (table 1), content（needs service），input the number ofNC-8 to be canceled. And the final type must be: delete repage.Then download the call button list to the host. When you press call,the pager will show as table 1 needs service; when you press cancel, themessage will be automatically deleted.2. Edit coaster R100/R600/R800Under this item, name and content can not be used, only the pageraddress, repage or not, delete repage etc.If repage or no repage, the coaster after paged will ring and until itis placed back to the charger or receive the deletion order, it will stopringing.If delete repage, the coaster will stop ringing when receivingdeletion order.3. Edit numeric pagerThe format is call button No.+ message content, here the messagecontent means numeric message.5.3.2 Software pagingBy software paging, it will send the message content to certainpager.
5.3.3 Palm transmitter paging1. If palm transmitter pages numeric pagerUnder urge dishes mode: the pager will display A+ Palm No., thepalm transmitter will send the call button No.Under dispatch mode: the pager will display B+ Palm No., thepalm transmitter will send data content.2. If palm transmitter pages coaster R100/R600/800It will send the data format according to the coaster type, then thecoaster will ring.3. If palm transmitter pages NC-8EPlease refer to chapter 5.1-4.UsageAfter programming all the data, please download it to the host, then it will work.1). Normal call:Press CALL on the button, the host light will shine after receiving the signal,then read the edited text message and transmit it to the relative pager.2). Delete callPress CANCEL on the button, with the condition that the host has alreadypreprogrammed with the CANCEL function. Then it will cancel the message in the
pager.3). Duty repageThe duty repage schedule is as following:Press CALL, the button will repage as the preprogrammed schedule(such as 20seconds, repage three times), if it sill has not been canceled by the CANCEL button, itwill start repaging the director, still as the preprogrammed schedule(times, interval), ifstill not been canceled, then it will repage the superior director, after one time page,the whole repage process ends.In the process of repaging, if customers press the CALL for many times, therepage won’t be interfered, just the waiter will receive more new pages. After repageends, if there are new page, the repage function will start again.If in the process of repaging, press the CANCEL of the call, then the repage willstop immediately. And the message in the pager will be deleted automatically.4). Send message through softwareOpen the software, input the pager No. and the message needs to be sent, thelength of the message is 48 digits or letters, then click send, if the software appear asuccessful prompt and the TX light of the host is on, which means the message is sentsuccessfully. The pager will receive messages successfully.5). Usage of palm transmitterUrge dishes and dispatch function can be realized by palm transmitter.a. Program the palm transmitter and host to urge dishes mode(A mode), inputthe table No.( call button No.) of the related dishes on palm, press SEND, then the
waiter will receive the message and go to fetch dishes.b. Program the transmitter and host to dispatch mode(B mode), input a threedigit number of the pager and maximum 5 digit table No. One palm, then press SENDto send this table message to waiter pager to dispatch the waiter serve for that tableNotes: In this mode, the pager number has to be three digits, such as, No.1please input as 001. Table No. can be from one to five digits, such as 1, 01, 001, 0001,00001 which all means table No. 1.6). Monitor function:After programming the monitor function, choose the relative monitor method, itwill send back to the monitor relative monitoring information.7) USB upgrade:After using CA software to download the program successfully, the host need tobe repowered on. While power on, if “R” and “T” light flashes, which means it’supgrading. If it stops flashing, it means finishing upgrade. During the upgrade process,remember not to cut off the host power supply, otherwise it will effect the upgrade.TroubleshootsProblems SolutionsPlug in the power supply, butthe power indicator light isnot onPlease check the socket whether there are 12Vcurrent output and check the power switch ofthe host is on
The host can be operatedthrough USBcommunication, but afterpress call button, the RXlight does not shine.No outer power supply, USB power can justdownload or read the data,wireless operation isnot supportedPress call button, RX lightshines, but TX light does notshinePlease connect with USB to read the data, tocheck whether the call button has beenprogrammed to relative pager and whether thepager is validAfter connecting USB cable,the software shows noconnectionPlease check whether USB is good. Check thecomputer--device manager: whether there arehuman input device and restart the softwareThe transmitter is connectedthrough 485 interface but thedata can not be sentPlease check the setup, whether thetransmission mode is 485output mode. Checkwhether there are problems with the cableThe transmission distanceis too closeCheck the RX and TX antenna are in a oppositepositionIf there are electronic wire around the TXantenna, please keep the electronic wire faraway from the antennaIf the TX antenna is close to the metal, pleasekeep the antenna far away from the metal

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