CalAmp Wireless Networks M5EVLU-05 Vehicle Recovery Transceiver User Manual LJ motor manualNEW indd

LoJack Corporation Vehicle Recovery Transceiver LJ motor manualNEW indd

Owner manual

Download: CalAmp Wireless Networks M5EVLU-05 Vehicle Recovery Transceiver User Manual LJ motor manualNEW indd
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Date Submitted2007-01-12 00:00:00
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LoJack Early WarningTM
REGISTRATION REQUIRED
TO ACTIVATE SYSTEM!
(see instructions inside)
IF YOUR MOTORCYCLE
IS STOLEN
Follow these steps:
1. REPORT THEFT – Immediately report the theft to the
police in the city/town where the motorcycle was stolen.
2. VERIFY VIN – Ensure the Vehicle Identification Number
(VIN) listed on the stolen vehicle report provided to the
police is correct and sign the report. (Your motorcycle’s VIN
is located on your state motorcycle registration and on your
LoJack Identification Card.)
The police will enter your stolen vehicle report into the
Statewide Law Enforcement computer system. This process
activates your LoJack, enabling police to initiate the recovery
process.
Also, write your VIN number, year, make and model in the
space provided below for future reference.
IMPORTANT INFORMATION
IMMEDIATELY
REGISTRATION/
INITIALIZATION
(Write the date you registered here)
EVERY
6 MONTHS
MONITOR
BATTERY
(Write the date of battery change here)
TWO YEARS
INSPECTION
(Write the date of inspection here)
Vehicle Identification Number
Year, Make & Model
_________________________________________________
_________________________________________________
(write your VIN here for future reference)
(write the year, make and model of the motorcycle here)
Welcome ........................................................ 1
Overview ..................................................... 3-4
Registration .................................................... 5
Maintenance ............................................... 7-8
Coverage Areas ........................................ 9-10
Questions & Answers ...............................11-14
Warranty.................................................. 15-17
User Agreement ...................................... 19-21
Change of Address Form ............................. 23
Additional Key Pass Order Form ................. 24
1-888-334-8712 • www.lojack.com
CONTENTS
TABLE OF CONTENTS
1
We would like to take this opportunity to welcome you and
offer our congratulations on your purchase of the LoJack
Early Warning Recovery System.You’ve made a very smart
investment to protect your motorcycle.
LoJack is the only stolen vehicle recovery system used in
partnership with the police. Over the past 20 years, police
have recovered more than 90 percent of stolen vehicles
equipped with LoJack – more than 180,000 vehicles
worldwide.
Now with LoJack Early Warning, we’ve built on the strength
of LoJack with a feature that offers additional protection.
LoJack Early Warning alerts you if someone has moved your
motorcycle without your permission. This means the police
can begin tracking your stolen motorcycle without any lost
time.
To get started, you must register LoJack Early Warning for it
to be operational. You can do this at www.lojack.com or by
calling 1-888-334-8712.
To operate Early Warning, all you need to do is ride with your
Early Warning Key Pass.The presence of your Key Pass
alerts your system that an authorized user is riding your
motorcycle.
It’s that simple. You can now ride with the knowledge that
your motorcycle is fully protected by LoJack Early Warning.
If you have any questions, feel free to call us toll-free at
1-888-334-8712. Thanks again for purchasing LoJack Early
Warning and ride safely.
WELCOME
WELCOME
Richard T. Riley
President and Chief Executive Officer
LoJack Corporation
1-888-334-8712 • www.lojack.com
LOJACK EARLY WARNING RECOVERY SYSTEM OVERVIEW
Your Early Warning feature and your LoJack Stolen Vehicle Recovery System work together to detect
whether your motorcycle has been operated without your permission.
LOJACK EARLY WARNING COMPONENTS
LoJack System
Motion Sensor
Your Early Warning System includes a LoJack Stolen Vehicle
Recovery System. LoJack is now hidden on your motorcycle.
If your motorcycle is reported stolen, the police will activate
LoJack. The LoJack System sends a signal that helps police
track and recover your stolen motorcycle.
A motion sensor is installed in a hidden location on
your motorcycle. The motion sensor monitors vehicle movement and detects the presence of the Early Warning Key
Pass, ensuring an authorized user is riding the motorcycle.
Should the motion sensor detect that a Key Pass is not present, your Early Warning System will notify you.
Early Warning Key Pass
Two Early Warning Key Passes were provided with your
purchase. Key Passes are all unique and not interchangeable with any other Early Warning System.
If you require any additional key passes, see the form at the
back of this Owner’s Manual. Your Early Warning System
can accommodate an unlimited amount of key passes.
OPERATION
Driving Without the Early Warning Key Pass
• Should your motorcycle be moved without the Key Pass
present, you will be contacted at the numbers and/or email
addresses you provided. If there is no answer or a busy
signal, LoJack will continue to try to contact you for up to
24 hours.
• Early Warning notification will only occur if the motorcycle is
moved or riden some distance without the Key Pass.
• LoJack Early Warning technology goes through a number
of checks and balances to avoid a false notification. If you
are notified your motorcycle is moving without your permission and have confirmed it is not moving, contact LoJack to
report the problem.
1-888-334-8712 • www.lojack.com
• Typically, you are notified within 15-30 minutes after your
motorcycle begins moving without the Key Pass. However,
this time may vary depending on your coverage area, but
should not exceed one hour.
Resetting Your Early Warning Feature
• Early Warning will typically recognize four unauthorized
movements within an eight-hour period and then shut down.
OVERVIEW
LoJack Early Warning was designed to be very easy to operate. In fact, it works automatically as long as
you have the Early Warning Key Pass with you when you ride your motorcycle. There are no buttons to
push or alarms to set.
• To reset your Early Warning feature, you simply need to ride
for at least five minutes with the Key Pass present.
• Police operation of LoJack is not affected by the shut off of
your Early Warning feature. Even if the Early Warning
feature is shut off, the filing of a stolen vehicle report to
police will result in the activation of LoJack.
REGISTERING LOJACK EARLY WARNING
REGISTRATION
• You must register LoJack Early Warning for it to be
operational.
• Registering online is the fastest and easiest way to register
LoJack Early Warning (www.lojack.com). If you do not have
access to a computer or the web, you can also register by
calling LoJack Customer Service at 1-888-334-8712,
24 hours a day, 7 days a week.
• To complete your registration, you will need to provide
LoJack with the two numbers (VIN and Early Warning
Registration numbers) printed on your LoJack ID card,
which is located in the clear pocket on the front of your
owner’s kit.
• To provide you maximum flexibility, we provide the
following methods of contact for Early Warning notification: text messaging, e-mail, home phone, cell phone,
work phone and alpha pager. When registering, you can
choose up to five contacts using any combination of these
contact methods. Should it be necessary to alert you with
an Early Warning notification, LoJack will alert you at every
contact point you have selected.
• If you’re using a spam filter or email blocker on your email
service, be sure to add lojackew@lojack.com to your
approved list of senders.
• Once you’ve completed the registration process, please
allow 24 hours for processing. You will receive a confirmation notification that confirms your Early Warning contact
information.
• Once you’ve received registration confirmation, riding
with the Early Warning Key Pass for the first time (for at
least five minutes), makes your LoJack Early Warning
operational.
UPDATING YOUR REGISTRATION
• If you need to update or change your registration information after you first register, simply go to www.lojack.com.
Select the option for registering Early Warning. Please
note that any changes you make will override any existing
information. Be sure to provide all the contact methods you
wish to be notified at, not just the ones that have changed.
You will receive a confirmation notification that confirms
your registration changes.
• You can also call LoJack Customer Service to make
updates to your registration information.
REGISTER
1-888-334-8712 • www.lojack.com
MAINTENANCE
LOJACK EARLY WARNING INSPECTION
EARLY WARNING KEY PASS
After the initial warranty period (two years), LoJack
recommends an inspection of your LoJack Early Warning, to
ensure proper performance.
General
You can schedule this inspection by contacting your LoJack
authorized motorcycle dealer or by calling 1-888-334-8712 to
find the name of an authorized LoJack dealer in your area.
Any additional cost of repairs or replacement components is
not included in the inspection cost.
Key Pass Battery
• Your Key Pass uses a Lithium watch battery (#CR-2032),
available in most retail stores and electronic retailers.
You should be aware of specific instances that require a
post-installation inspection of your LoJack Early Warning, to
ensure proper performance of the system and to maintain
your warranty protection.
• The Key Pass LED indicator will flash when the battery
is low indicating replacement is required.
Special instances MAY require immediate inspection:
Use a Lithium watch battery (#CR-2032), available in retail
stores where batteries are sold.
• The motorcycle sustains damage in an accident.
• New electrical equipment is installed or existing electrical
equipment is repaired.
• The motorcycle experiences battery or electrical problems.
• Your motorcycle has been in storage without a battery or a
battery maintenance device for more than than one month.
• To ensure reliable operation, avoid dropping or water
damage to the key pass.
Key Pass Battery Replacement
2
1. Remove Rubber Boot.
4. Replace Battery
Slide the rubber boot off of the Key Pass.
Insert a new battery into the battery holder. The battery
MUST be installed with the + sign facing up. Slide the battery
into the holder. The red light on the face of the Key Pass
should flash several times immediately after properly installing a battery.
2. Open Key Pass
Insert a small coin into the indented slot on the side of the
case. Gently pry apart the two halves of the Key Pass. You
have now exposed the interior of the Key Pass. You will
notice a circular battery retained by a battery holder.
3. Remove Old Battery
Push the battery out of its holder using a non-metal tool.
Notice the + sign on the face of the battery. Put the new battery in with the + sign facing upward. Discard the old battery.
1-888-334-8712 • www.lojack.com
5. Close the Key Pass
Reassemble the Key Pass by snapping the two halves of the
case together. Insert the Key Pass back into the rubber boot.
Make sure that the battery LED indicator is visible through
the hole in the boot.
MAINTENANCE
COVERAGE AREAS
LoJack Early Warning Recovery System service is available in all or a substantial portion of each of the following counties,
based on population density, geography and distribution of police tracking computers:
STATE
COUNTIES COVERED
Arizona
Maricopa, Pima, Pinal, Santa Cruz
California
Alameda, Contra Costa, Fresno, Imperial, Kern, Kings, Los Angeles, Madera, Marin, Merced, Napa, Orange,
Placer, Riverside, Sacramento, San Bernadino, San Diego, San Francisco, San Joaquin, San Mateo, Santa
Barbara, Santa Clara, Solano, Sonoma, Sutter, Stanislaus, Tulare, Ventura, Yolo
Colorado
Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, El Paso, Jefferson, Larimer, Pueblo, Weld
Connecticut
Fairfield, Hartford, Middlesex, New Haven, New London, Tolland
Delaware
New Castle
District of Columbia
All counties
Florida
Brevard, Broward, Charlotte, Clay, Collier, Dade, Duval, Flagler, Hillsborough, Indian River, Lee, Manatee,
Martin, Nassau, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Saint John’s, Saint Lucie, Sarasota,
Seminole, Volusia
Georgia
Barrow, Bartow, Butts, Carroll, Cherokee, Clarke, Clayton, Cobb, Coweta, DeKalb, Douglas, Fayette,
Forsyth, Fulton, Gwinnett, Hall, Henry, Jackson, Newton, Oconee, Paulding, Rockdale, Spalding, Walton
Illinois
Cook, DuPage, Kane, Lake, McHenry, Will
Louisiana
Ascension, East Baton Rouge, Iberville, Jefferson, Livingston, Orleans, Plaquemines, Saint Bernard,
Saint Charles, Saint James, Saint John the Baptist, Saint Tammany, West Baton Rouge
Maryland
Anne Arundel, Baltimore, Baltimore City, Charles, Harford, Howard, Montgomery, Prince George’s
Massachusetts
All counties
Michigan
Allegan, Bay, Berrien, Calhoun, Cass, Clinton, Eaton, Genesee, Ingham, Jackson, Kalamazoo, Kent, Lapeer,
Livingston, Macomb, Monroe, Muskegon, Oakland, Ottawa, Saginaw, Shiawassee, St. Clair, Tuscola,
Van Buren, Washtenaw, Wayne
COUNTIES COVERED
Nevada
Clark
New Hampshire
Hillsborough, Rockingham
New Jersey
All counties
New York
Bronx, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester
North Carolina
Alamance, Cabarrus, Cumberland, Davidson, Davie, Durham, Forsyth, Gaston, Guilford, Harnett, Hoke,
Johnston, Mecklenburg, Orange, Randolph, Rowan, Union, Wake
Ohio
Cuyahoga, Delaware, Franklin, Geauga, Lake, Licking, Lorain, Madison, Medina, Summit, Union
Oregon
Clackamas, Marion, Multnomah, Polk, Washington, Yamhill
Pennsylvania
Bucks, Chester, Delaware, Montgomery, Philadelphia
Rhode Island
All counties
South Carolina
Anderson, Charleston, Cherokee, Darlington, Dorchester, Florence, Greenville, Kershaw, Lexington, Pickens,
Richland, Spartanburg, York
Tennessee
Cheatham, Davidson, Dickson, Fayette, Robertson, Rutherford, Shelby, Sumner, Tipton, Williamson, Wilson
Texas
Bastrop, Bexar, Brazoria, Chambers, Collin, Comal, Dallas, Denton, Ellis, Fort Bend, Galveston, Guadalupe,
Harris, Hays, Johnson, Kaufman, Liberty, Montgomery, Parker, Rockwall, Tarrant, Travis, Williamson
Virginia
Counties: Arlington, Caroline, Charles City, Chesterfield, Dinwiddie, Fairfax, Fauquier, Goochland,
Greensville, Hanover, Henrico, Isle of Wight, James City, King George, King William, Loudoun, New Kent,
Powhatan, Prince George, Prince William, Southampton, Spotsylvania, Stafford, Surry, Sussex, York
Independent Cities: Alexandria, Chesapeake, Colonial Heights, Emporia, Fairfax, Falls Church, Hampton,
Hopewell, Manassas, Manassas Park, Newport News, Norfolk, Petersburg, Portsmouth, Richmond, Suffolk,
Virginia Beach, Williamsburg
Washington
Clark, Jefferson, King, Kitsap, Lewis, Mason, Pierce, Snohomish, Skagit, Thurston, Whatcom
*The LoJack Stolen Vehicle Recovery System is available in all or a substantial portion of each of the above counties, based on population density, geography and
distribution of police tracking computers. For recent updates to LoJack coverage, call 1-800-4-LOJACK.
1-888-334-8712 • www.lojack.com
COVERAGE AREAS
STATE
10
QUESTIONS & ANSWERS
How does LoJack Early Warning work?
What if I miss the Early Warning call?
If your motorcycle is riden without the Early Warning Key
Pass, you will receive Early Warning notification to all the
points of contact you provided during registration.
If you miss the call and have an answering machine or voice
mail, an Early Warning notification message will be left. If
your phone is busy or keeps ringing and there is no way to
leave a message, LoJack will continue trying to call for up to
24 hours.
After two hours, if your motorcycle is moved again without
your permission, you will be contacted again. This two-hour
cycle continues until eight hours have passed, typically at
which point the Early Warning feature automatically turns
itself off. This is a preventive measure so that if Early Warning is triggered inadvertently (e.g. you lose your Key Pass,
your Key Pass battery is low), you will not receive repeated
notification.
Should you determine that your motorcycle has been stolen,
contact the police and complete a standard stolen vehicle
report. The police will then activate LoJack. LoJack sends a
silent signal that helps police track and recover your stolen
motorcycle.
How long does it take to receive Early Warning
notification?
Typical notification from the time your motorcycle begins
moving without the Key Pass is about 15-30 minutes and
no more than one hour. However, this time may vary based
on where you are driving within the LoJack coverage area
network. (See pages 9-10).
11
How do I know if my Early Warning Key Passes are
working?
Your Key Passes and the Key Pass batteries were tested
at the time of installation. Riding without your Key Pass will
result in Early Warning notification. See the Operation
section of this manual (page 4) for more information on the
operation of your LoJack Early Warning System.
Should your battery run low, the LED light on your Early
Warning Key Pass will flash periodically to alert you the
battery needs to be replaced. See the Maintenance section
(pp. 7 - 8) of this Owner’s Manual for information on battery
replacement.
Does my motorcycle need to be registered?
Yes, your motorcycle must be registered with the Department of Motor Vehicles in order for the LoJack System to be
activated by the police.
No, by registering for Early Warning, you are automatically
registered for LoJack. You do not need to register twice.
Will I get spam if I provide you with my e-mail
address when I register?
No, we do not share your contact information with other
companies, and you will not receive unsolicited e-mail or
phone calls by providing this information when you register
LoJack Early Warning.
What if I want to turn off my Early Warning feature?
Should you decide you want to disable your Early Warning
feature, the easiest way is to stop using your Early Warning Key Pass when riding your motorcycle. You will receive
initial Early Warning notification, but after eight hours, the
Early Warning feature will turn itself off. To reset your Early
Warning feature, simply begin using your Early Warning Key
Pass again.
1-888-334-8712 • www.lojack.com
Is the LoJack unit waterproof and/or water-resistant?
The unit has been designed and tested to withstand any
environmental conditions that a motorcycle will be operated
in (i.e. rain, puddles, etc.). However, it was not designed to
operate if the motorcycle is submerged in water.
Q&A
Do I need to register for LoJack separately from
Early Warning on your website?
Where does the LoJack unit get its power from?
The unit obtains its power from the motorcycle’s battery.
The LoJack unit also has a back-up battery.
Will the LoJack unit drain my motorcycle’s battery?
As with any powered accessory, the LoJack unit will draw
power from your battery. We recommend that all motorcycles
that have a LoJack installed also utlilize some type of battery
maintenance device such as a smart charger or trickle charger during periods of infrequent use.
What if the battery charge on my motorcycle becomes low?
If the motorcycle battery becomes low, the LoJack System
will draw power from a back-up battery for 24 hours, and
then it will shut down. The motorcycle battery should be
recharged as soon as possible. Once the motorcycle battery
is recharged, the LoJack System will resume its functionality.
12
QUESTIONS & ANSWERS, cont’d.
How much power does the LoJack unit drain from my
battery?
One milliamp on average.
What if I store my motorcycle for the winter or don’t
ride it for several days/weeks/months?
LoJack recommends that all motorcycles that have a LoJack
installed also have some type of battery maintenance device
such as a smart charger or trickle charger installed to maintain your battery during long periods when you are not riding.
What if my motorcycle is involved in an accident?
If your motorcycle sustains damage as a result of an accident, contact your local LoJack authorized dealer to schedule an inspection for your LoJack. This inspection is required
to ensure your LoJack unit is in proper working condition and
to maintain your warranty coverage.
What kind of maintenance is recommended for my
LoJack Early Warning?
The life of the batteries in your Key Passes will vary. Batteries may need to be replaced from six months up to two
years, or when you change the batteries in other household
items like your smoke detectors. In addition, we recommend
an inspection of your system every two years.
13
How do I get service for my LoJack?
Call your LoJack authorized motorcycle dealer. If you are
unable to schedule an appointment, please call LoJack at
1-888-334-8712 to speak with a Customer Service
Representative who can answer any questions you may
have or direct you to an authorized dealer in your area.
What is the warranty on the LoJack motorcycle unit?
There is a two-year Purchaser’s Limited Warranty that
includes a limited parts and labor warranty along with a
24-hour recovery warranty. If your motorcycle is stolen
within a LoJack coverage area and is not recovered within
24-hours, LoJack will refund you the purchase price of the
LoJack unit up to $695, not including installation costs.
Why is there no exterior marking on the motorcycle
stating it has LoJack? Wouldn’t a LoJack sticker act
as a theft deterrent?
One of the major benefits of the LoJack system is that the
presence of the LoJack unit is not disclosed to the thief. The
LoJack system was designed to enable police to track and
recover your motorcycle in the event it is stolen, it is not designed to prevent theft. This is why you shouldn’t leave your
LoJack Owner’s Manual with your motorcycle. This increases the likelihood of rapid recovery with minimal damage.
The LoJack System is hidden in one of several places within
your motorcycle. For security purposes, we do not disclose
the location of the LoJack System to anyone, not even to the
owner of the motorcycle.
What happens when I sell my motorcycle?
Can I transfer my LoJack Early Warning to my new
motorcycle?
Your LoJack Early Warning is not transferable from
motorcycle to motorcycle as the serial number on your
system is registered to the 17-digit VIN of your motorcycle.
When selling your motorcycle, however, be sure to mention to the dealer or the buyer that it’s equipped with LoJack
Early Warning as it may enhance the motorcycle’s value.
The subsequent owner of your motorcycle can call LoJack
to locate an authorized LoJack dealer to purchase a subsequent owner package and have the system registered in
their name. If you sell or trade your motorcycle, you must
contact LoJack to have your contact information deleted
– so you don’t receive Early Warning notification when
you no longer own the motorcycle.
1-888-334-8712 • www.lojack.com
What kind of subsequent owner packages are
available for the subsequent owner?
Two package options are available for the second owner
of a LoJack Early Warning equipped motorcycle:
Q&A
Where was the LoJack unit installed on my motorcycle?
Basic Inspection and Registration Package
Includes an inspection appointment, services and
re-registration of LoJack Early Warning in the new
owner’s name.
Deluxe Inspection and Registration Package
Includes an inspection appointment, one new Key Pass,
services and re-registration of LoJack Early Warning in
the new owner¹s name.
What should I do if my motorcycle is stolen?
If your motorcycle is stolen, report the theft immediately to the
police in the town where it was stolen. Once you’ve signed
the stolen vehicle report and it is processed, the LoJack unit
in your motorcycle will automatically be activated.
14
LIMITED PURCHASER’S WARRANTY
LOJACK EARLY WARNING LIMITED WARRANTY
Limited Parts and Labor Warranty — We warrant that if the LoJack unit
or LoJack unit with LoJack Early Warning feature which is installed on your
motorcycle (exclusive of backup battery system and LoJack Early Warning
Key Pass), proves to be defective in material or workmanship within two (2)
years from the date of installation, we will, at our option, either replace such
LoJack product or products, or will provide without charge the labor and the
parts necessary to remedy any such defects at a LoJack operated installation
center. LoJack’s responsibility is only to replace or repair the LoJack products
and not for any additional payment, regardless of the nature. For a period of
ninety (90) days after installation, LoJack will provide parts and labor or service to repair or replace any part of the backup battery system or LoJack Early
Warning Key Pass which proves to be defective in material or workmanship.
LoJack Early Warning Key Pass batteries are not manufactured or warranted
by LoJack. It is your responsibility to replace LoJack Early Warning Key Pass
batteries as recommended in your Owner’s Manual.
LoJack is not responsible for the back-up battery in the event you do not keep
your motorcycle’s primary battery fully charged either through motorcycle
use or through the use of a battery maintenance or charging device. It is your
responsibility to maintain your motorcycle’s battery as recommended in this
Owner’s Manual.
Limited Recovery Warranty — In addition to the LoJack limited parts and
Labor Warranty, we warrant that if, within two (2) years from the date of
installation of the LoJack unit, the Purchaser’s motorcycle is stolen and not
recovered within twenty-four hours from the time that report of the theft is
officially recorded by the law enforcement agency having jurisdiction, LoJack
15
Corporation will pay you an amount equal to the purchase price paid for the
LoJack unit with LoJack Early Warning feature up to a maximum of $695.
For purposes of this warranty, the price paid does not include any dealer
installation, finance, lease, tax or other charges. This warranty applies only
when both the theft of the motorcycle and the report of the theft occur within
the boundaries of a jurisdiction where the LoJack System is fully operative at
the time of the theft (see the LoJack Coverage Area page for coverage as of
the date of this Owner’s Manual, and see coverage information at
www.lojack.com or call 1-888-334-8712 for updated coverage information).
This one-time payment of an amount equal to the purchase price of the
LoJack products described above shall be the complete and final remedy
available to Purchaser in the event of non-recovery of your motorcycle within
twenty-four hours after the report of the theft to the law enforcement agency
having jurisdiction. In connection with any claim under the LoJack Limited
Recovery Warranty it is the responsibility of the Purchaser to provide (i) dated/
time-stamped proof of report of theft from the appropriate law enforcement
agency; (ii) dated proof of purchase of the LoJack unit; and (iii) confirmation
by such law enforcement agency that the vehicle was not recovered within
twenty-four hours following the report.
CONDITIONS, LIMITATIONS AND EXCLUSIONS
The LoJack products covered by this warranty are permanently installed on
the original owner’s motorcycle and cannot be transferred to another motorcycle. All LoJack warranties are limited to the original retail purchaser and are
not transferable. Purchaser must comply with all the terms of this warranty.
To obtain service under the Limited Parts and Labor Warranty, call
1-888-334-8712.
LIMITED PURCHASER’S WARRANTY
Upon recovery of a stolen LoJack-equipped motorcycle, LoJack Corporation may, at its option, require a physical inspection of the LoJack unit, other
LoJack products and the motorcycle to verify working condition and revalidate
this warranty. A LoJack-equipped motorcycle which has been stolen and
recovered shall not qualify for the LoJack Limited Recovery Warranty unless
the LoJack unit has been inspected and the warranty has been revalidated
by a LoJack quality control manager. Any LoJack product which malfunctions
after the expiration of the warranty period will be removed or repaired at the
owner’s expense.
This warranty does not cover any LoJack products that may have been
installed, removed, serviced or modified by anyone other than an authorized
LoJack Technician. This warranty does not cover damage that results from
faulty or leaky batteries, accident, misuse, abuse or damage caused by conditions on the motorcycle, or improper voltage, or from fire, flood, lightning or
1-888-334-8712 • www.lojack.com
other acts of God. This warranty does not cover the loss of the contents on a
motorcycle or any original and/or aftermarket accessories installed on or in the
motorcycle if it is stolen.This warranty shall be null and void if it is determined
that the report to the law enforcement agency of the theft of the LoJackequipped motorcycle was false or erroneous. LoJack reserves the right to
make changes in design and improvements upon its products without assuming any obligation to install such changes upon any of its products previously
manufactured or installed.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, AND LOJACK CORPORATION EXPRESSLY
DISCLAIMS ALL WARRANTIES NOT EXPRESSLY STATED HEREIN.
THE DURATION OF ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE ON LOJACK
PRODUCTS SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY SET FORTH ABOVE. IN THE EVENT THAT A
LOJACK PRODUCT PROVES TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP WITHIN THE WARRANTY PERIOD, THE PURCHASER’S
SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED
ABOVE. IN NO EVENT SHALL LOJACK CORPORATION BE LIABLE
FOR ANY LOSS, INCONVENIENCE OR DAMAGE WHETHER DIRECT,
INCIDENTAL, CONSEQUENTIAL OR OTHERWISE RESULTING FROM
BREACH OF ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
OTHERWISE, WITH RESPECT TO ANY LOJACK PRODUCT, EXCEPT AS
SET FORTH HEREIN.
WARRANTY
After contacting LoJack and determining an authorized dealer where the
warranty issue can be remedied, you must present your motorcycle and dated
proof of purchase to a LoJack authorized dealer. LoJack products as to which
payment has been made pursuant to the LoJack Limited Recovery Warranty
and units and parts which have been replaced become the property of LoJack
Corporation and, at the option of LoJack Corporation, may be removed from
Purchaser’s motorcycle or deactivated.
16
LIMITED PURCHASER’S WARRANTY, cont’d.
This warranty gives you specific legal rights, and you may also have other
rights that may vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or do not allow disclaimers of implied warranties or limitations on the duration of implied warranties,
so the above limitations or exclusions may not apply to you.
IMPORTANT FCC NOTICE
The LoJack Stolen Vehicle Recovery System is a law enforcement tool which
transmits information on a radio frequency reserved for law enforcement use.
The type of radio signal used by LoJack is currently classified as “wide band”
by the Federal Communications Commission (FCC).
The FCC has mandated that all law enforcement and emergency radio
frequency users switch from wide band to narrow band radio transmissions
by May 27, 2019. Unless that date is subsequently changed, your LoJack
Unit will cease to function on that date. This certificate entitles the holders of
LoJack extended warranty certificates and the original owners of LoJackequipped vehicles to a new, fully warranted, narrow band replacement LoJack
Unit for a service fee of $100. Just call 1-800-4-LOJACK to arrange for
installation.
You may request installation of your replacement LoJack Unit at any time
between September 30, 2018 and September 30, 2019.
17
POLICE OPERATION
The New York State Police will monitor the LoJack frequency under a five-year
agreement with the LoJack Corporation. Upon this expiration, this agreement
is subject to review for renewal. The State of New York and the New York
State Police are not parties to the sales agreement and they do not warrant,
guarantee, assure, or otherwise make any representations regarding the use,
accuracy, reliability, or operation of the LoJack Stolen Vehicle Recovery
System or any of its component parts. The Rhode Island State Police, with
state-wide jurisdiction, and various municipal law enforcement agencies
participate in the LoJack Stolen Vehicle Recovery System pursuant to a
five-year agreement renewed in 2004. A listing of municipalities with LoJack
police tracking computers is contained in this owner’s manual. The participating Rhode Island law enforcement agencies do not sponsor or endorse the
LoJack System, are not parties to any sales agreements pertaining to the
LoJack System, and do not warrant, guarantee, assure or otherwise make any
representation regarding the use, accuracy, reliability, merchantability, fitness
for use or operation of the LoJack System or any of its component parts.
If you have any questions or need further information, please call LoJack
Customer Service at 1-800-4-LOJACK. This device complies with Part 15 of
the FCC rules.Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
1-888-334-8712 • www.lojack.com
18
LOJACK EARLY WARNING USER AGREEMENT
This document (the “Agreement”) sets forth the terms and conditions upon
which LoJack Corporation (“LoJack”) will provide LoJack Early Warning
Services (the “Services”) to the purchaser of a LoJack unit with Early Warning
feature (“Purchaser”).
1. Requirements and Limitations of Services
1.1 Services are available in the LoJack coverage area (see the LoJack
Coverage Areas page for coverage as of the date of your Owner’s Manual,
and see coverage information at www.lojack.com or call 1-888-334-8712 for
updated coverage information).
1.2 Purchaser’s Motorcycle must have a LoJack unit with the Early Warning
feature which was installed by LoJack certified technician and has been
registered with LoJack by Purchaser. The LoJack Early Warning feature
will not function if the Motorcycle is not in range of a LoJack tower, or if the
Motorcycle’s battery is discharged or disconnected and the LoJack backup
battery also is discharged. It may be inoperative if the LoJack Early Warning
equipment or the Motorcycle’s electrical system components are damaged by
accident or otherwise.
1.3 Early Warning notification typically is sent to the Purchaser within 15-30
minutes, but may take up to one hour.
1.4 The LoJack Early Warning feature is designed to trigger in the event that
the motorcycle is driven without the LoJack Early Warning Key Pass. The
Early Warning feature also will trigger if the battery in the LoJack Early
Warning Key Pass is low.The feature is designed to provide a notification to
Purchaser following any trigger event. Any trigger event within two hours of a
prior trigger event will be ignored. The Early Warning feature will turn off eight
hours after the initial trigger event, and will reset the next time the motorcycle
is driven for at least five minutes using the LoJack Early Warning Key Pass
with a functioning battery. If a LoJack Early Warning notification message can
not be delivered to Purchaser (for example, if the telephone line is busy or
there is no answer), the system will re-attempt delivery for up to 24 hours.
19
1.5 LoJack shall have no liability to Purchaser for any delay or failure in
transmission of Early Warning notification.
1.6 In order to activate the LoJack Unit in your Motorcycle, you must file a
stolen vehicle report with the appropriate law enforcement agency. Motorcycle
recovery services are provided only by law enforcement agencies.
2. Purchaser’s Responsibilities
2.1 Purchaser is responsible for ensuring that the motorcycle and LoJack
Early Warning hardware are properly maintained as provided in your LoJack
Early Warning Owner’s Manual.
2.2 In the event that Purchaser suspects that Purchaser’s Motorcycle has
been stolen or is involved in any other illegal or hazardous activity, Purchaser
should promptly notify the police or another appropriate law enforcement or
public safety agency. Early Warning does not and cannot report the theft or
activate the LoJack tracking and retrieve function. In no event should Purchaser
personally attempt to recover a stolen motorcycle or otherwise attempt to
deter or intervene in any illegal or hazardous activity.
2.3 Purchaser is responsible for replacing LoJack Early Warning Key Pass
batteries as recommended in your LoJack Early Warning Owner’s Manual.
2.4 Purchaser is responsible for registering Early Warning with LoJack and
for notifying LoJack of changes in mailing address,email address, cellular
telephone or other telephone numbers and other contact information.To
register you must (i) telephone LoJack customer service at 1-888-334-8712,
or (ii) register online at www.lojack.com. Changes or updates to Purchaser
registration information can be made by contacting LoJack customer service
at 1-888-334-8712 or online at www.lojack.com.
3. Term/Termination/Amendments
3.1 Commencement. Services will commence upon registration of Purchaser’s
LoJack Early Warning Feature.
3.3 Termination.This Agreement shall continue until terminated in the manner
provided below.
3.3.1 The Purchaser or LoJack may terminate this Agreement upon delivery of
notice, oral or written at any time and for any reason.
3.3.2 Should the Purchaser fail to perform any of its obligations at the time
and in the manner specified in this Agreement or under any other agreement
between LoJack and the Purchaser, fail to comply with conditions and terms
of service set forth in this Agreement or at www.lojack.com, or fail to maintain
the LoJack with Early Warning Feature hardware, LoJack shall have the right
to suspend or discontinue service or terminate this Agreement at any time
without notice. These remedies are not exclusive but are in addition to all
remedies provided by law. In the event of Purchaser’s default, the Purchaser
shall reimburse LoJack for attorneys’ fees, costs of investigation or collection
and similar expenses incurred by LoJack in the enforcement of any right or
privilege hereunder. Time is of the essence, and LoJack’s failure at any time
to require strict performance by Purchaser of any provision hereof shall not
waive or diminish LoJack’s right subsequently to demand strict compliance
with that or any other provision of this Agreement.
3.3.3 No lienholder or lessor will receive any refund in the event this
Agreement is terminated early for credit to Purchaser’s finance/lease, or if
there is a cancellation to this Agreement pursuant to its terms and will not
receive any refund for credit to Purchaser’s finance/lease upon showing that
1-888-334-8712 • www.lojack.com
Purchaser has been adjudged in default of Purchaser’s finance/lease.
3.3.4 Purchaser acknowledges that, upon any termination of this Agreement,
Purchaser is not entitled to a refund for the cost of the LoJack with Early
Warning Feature hardware, its installation or the unused portion of the Early
Warning Service.
3.3.5 If this Agreement expires, is terminated or is cancelled, LoJack shall not
be obligated to provide service to Purchaser, the motorcycle, its purchaser or
its occupants. Any voluntary provision of Service by LoJack in such cases will
not be considered a waiver of this provision and Purchaser hereby releases
LoJack from any and all liability arising out of the provision of any such
voluntary Service.
4. Term
Except as provided above, this Agreement shall continue for so long as
Purchaser owns the Motorcycle in which LoJack Early Warning originally was
installed.
5. Disclaimer of Warranties
EXCEPT AS PROVIDED IN THE ACCOMPANYING LOJACK LIMITED
PARTS AND LABOR WARRANTY, LOJACK, ITS SUPPLIERS, CONTRACTORS AND ITS DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING SERVICE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH
WARRANTIES ARE EXPRESSLY EXCLUDED AND DISCLAIMED. LOJACK
DOES NOT WARRANT THAT SERVICE WILL BE UNINTERRUPTED, AND
SHALL HAVE NO RESPONSIBILITY FOR ANY LOSS, COST OR DAMAGE
RESULTING FROM UNAVAILABILITY OR INTERRUPTION OF SERVICE.
AGREEMENT
3.2 Changes, and Amendments. LoJack reserves the right to modify or
change the way LoJack Early Warning services are provided by notice to the
Purchaser as provided in Section 9. LoJack reserves the right to modify any
and all terms of this Agreement including but not limited to scope of service
and product features at any time during the term of this Agreement upon a
30-day advance notice to the Purchaser. Such modifications may appear on
an attachment or on the front of this form or may be posted on the Website or
Purchaser may be notified by e-mail.
20
LOJACK EARLY WARNING USER AGREEMENT, cont’d.
6. Limitation of Liability
6.1 Notwithstanding anything contained herein, nonperformance hereunder
by LoJack, or its suppliers, and dealers shall be excused if caused by act or
omission of a third party service provider, emergency services provider, equipment failure, acts of God, strikes, equipment or facility shortage, any causes
beyond LoJack’s control.
6.2 LOJACK SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY
LOSS, COST, DAMAGE OR INJURY ARISING, DIRECTLY OR INDIRECTLY,
FROM ANY VIOLATION BY PURCHASER OF THE PROVISIONS OF THIS
AGREEMENT, INCLUDING SPECIFICALLY, BUT WITHOUT LIMITING THE
GENERALITY OF THE FOREGOING,THE PROVISIONS OF SECTION 2.2.
21
information is used or disclosed only in accordance with its Privacy Policy,
however under no circumstances shall LoJack have any liability to Purchaser
for any claims, loss, damages or costs which may result from a lack of privacy
arising out of LoJack products or services.
8. Assignment
LoJack may assign in whole or in part, its right or duties under this Agreement, without notice to Purchaser, and upon such assignment LoJack shall
be released from all liability hereunder. Purchaser may assign this Agreement
only upon the prior written consent of LoJack. Subject to this restriction, this
Agreement shall apply to, inure to the benefit of,and be binding upon the heirs,
successors, subcontractors and assignees of the respective parties.
6.3 In no event shall LoJack or its dealers or service providers be liable to Purchaser, Purchaser’s employees or family members, or Purchaser’s purchasers
or guests or to any third party for any cost, delay or incidental, general or consequential damages arising from (i) the provision or failure to provide the services
contemplated by this Agreement, (ii) Purchaser’s use of the LoJack hardware or
the service, or (iii) the installation, repair or maintenance of LoJack products or
systems by other than an authorized LoJack dealer or installer.
9. Notices
7. Vehicle Tracking and Privacy on Your LoJack With Early
Warning Feature
Should any part or portion of this Agreement be found invalid, the balance of
the provisions shall remain unaffected and shall be enforceable.
The Purchaser understands and agrees that in conjunction with employee
training, quality control and the provision of service LoJack may monitor
and/or electronically record conversations.The nature of the Early Warning
feature requires LoJack to retain contact information relating to the Purchaser.
The Purchaser consents to LoJack using Purchaser information to administer
the system and provide services, to offer new products or services and to
respond to regulatory and legal requirements including credit reporting and
fraud prevention. Purchaser consents to LoJack providing Purchaser information and location to law enforcement and emergency services personnel or in
response to a subpoena or other such legal process. Purchaser accepts and
agrees to LoJack’s Privacy Policy as from time to time set forth on its website
(www.lojack.com). LoJack will use reasonable efforts to assure that Purchaser
Notices to Purchaser shall be deemed given if deposited in the U.S. mail addressed to the Purchaser’s last known address, or to sent to Purchaser’s last
known email address. Notice to LoJack shall be deemed given when received
by LoJack at the address shown in your LoJack Early Warning Owner’s
Manual.
10. Separability
11. Governing Law
The validity, interpretation, construction and performance of this Agreement
shall be governed by, and construed in accordance with, the laws of the Commonwealth of Massachusetts applicable to contracts made and performed
in such jurisdiction and, in any event, without giving effect to any choice or
conflict of laws provision or rule that would cause the application of domestic
substantive laws of any other jurisdiction, and by applicable federal law.
12. Integration
This Agreement represents the final and entire Agreement of LoJack Early
Warning and the Purchaser, and supersedes all prior or contemporaneous
agreements, representations or contracts, verbal or written, between the parties hereto, and may be amended only by an agreement in writing signed by
both parties, or as otherwise provided herein.
1-888-334-8712 • www.lojack.com
22
CHANGE OF ADDRESS FORM
If your address has changed since you purchased your LoJack, please complete and return this form to LoJack. This helps us
keep our records up-to-date and provide you with valuable information about service, maintenance and upgrades in the future.
You can also furnish this information by visiting our Web site at www.lojack.com.
Please indicate your PREVIOUS address.
Please indicate your NEW address.
FIRST NAME
STREET ADDRESS
LAST NAME
CITY
STREET ADDRESS
CITY
STATE
ZIP
VEHICLE IDENTIFICATION NUMBER (VIN)
(Your motorcycle’s VIN is located on your state motorcycle registration and on your LoJack Identification Card.)
DAY PHONE
STATE
ZIP
DATE OF CHANGE
MOBILE PHONE
EMAIL
Mail to:
LoJack Corporation
Westwood Executive Park
200 Lowder Brook Drive, Suite 1000
Westwood, MA 02090
23
ADDITIONAL KEY PASS ORDER FORM
1. Complete the form to the right.
2. Mail this form to:
LoJack Corporation
Customer Service Center
90 Glacier Drive
Westwood, MA 02090
3. Please allow 3-4 weeks for
processing.
For Customer Service, call us
toll-free at 1-888-334-8712.
Your LoJack Early Warning
Key Pass will be mailed to your
attention at the address provided
on the form to the right.
Yes! Send me ____ additional LoJack Early Warning Key Pass(es) at a cost of
$69.95* each, plus appropriate local tax, and $5.00 shipping and handling for
each Key Pass ordered.
Mastercard
Visa
American Express
Discover
ACCOUNT NUMBER
EXPIRATION DATE
SIGNATURE
MOTORCYCLE YEAR / MAKE / MODEL
VIN (VEHICLE IDENTIFICATION NUMBER)
(Your motorcycle’s VIN is located on your state motorcycle registration and on your LoJack Identification Card.)
NAME
ADDRESS
*Prices subject to change without notice.
CITY
STATE
ZIP CODE
COUNTRY
DAY PHONE
24
1-888-334-8712
WWW.LOJACK.COM
EWMOTOOM 12/06

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