Canon 2163B002 Users Manual ServiceManual_EN_A4

2015-01-23

• Chapter 1 PRODUCT DESCRIPTION
  • 1.1 Product Overview
    • 1.1.1 Product Overview
  • 1.2 Features
    • 1.2.1 Features
    • 1.2.2 Printhead
    • 1.2.3 Ink tank
    • 1.2.4 Cutter unit
    • 1.2.5 Roll holder
    • 1.2.6 Media take-up unit (option)
    • 1.2.7 Consumables
  • 1.3 Product Specifications
    • 1.3.1 General Specifications
  • 1.4 Detailed Specifications
    • 1.4.1 Printing mode
    • 1.4.2 Interface Specifications
  • 1.5 Names and Functions of Components
    • 1.5.1 Front
    • 1.5.2 Rear
    • 1.5.3 Carriage
    • 1.5.4 Internal parts
  • 1.6 Basic Operation
    • 1.6.1 Operation panel
    • 1.6.2 Main menu
  • 1.7 Safety and Precautions
    • 1.7.1 Safety Precautions
      • 1.7.1.1 Moving Parts
      • 1.7.1.2 Adhesion of Ink
      • 1.7.1.3 Electrical Parts
    • 1.7.2 Other Precautions
      • 1.7.2.1 Printhead
      • 1.7.2.2 Ink tank
      • 1.7.2.3 Handling the Printer
    • 1.7.3 Precautions When Servicing Printer
      • 1.7.3.1 Notes on the Data Stored in the Printer
      • 1.7.3.2 Confirming the Firmware Version
      • 1.7.3.3 Precautions Against Static Electricity
      • 1.7.3.4 Precautions for Disassembly/Reassembly
      • 1.7.3.5 Self-diagnostic feature
      • 1.7.3.6 Disposing of the Lithium Battery
• Chapter 2 TECHNICAL REFERENCE
  • 2.1 Basic Operation Outline
    • 2.1.1 Printer Diagram
    • 2.1.2 Print Driving
  • 2.2 Firmware
    • 2.2.1 Operation Sequence at Power-on
    • 2.2.2 Operation Sequence at Power-off
    • 2.2.3 Print Control
    • 2.2.4 Print Position Adjustment Function
    • 2.2.5 Head Management
    • 2.2.6 Printhead Overheating Protection Control
    • 2.2.7 Pause between Pages
    • 2.2.8 White Raster Skip
    • 2.2.9 Sleep mode
  • 2.3 Printer Mechanical System
    • 2.3.1 Outline
      • 2.3.1.1 Outline
    • 2.3.2 Ink Passage
      • 2.3.2.1 Ink Passage
        • 2.3.2.1.1 Overview of Ink Passage
      • 2.3.2.2 Ink Tank Unit
        • 2.3.2.2.1 Structure of Ink Tank Unit
      • 2.3.2.3 Carriage Unit
        • 2.3.2.3.1 Functions of Carriage unit
        • 2.3.2.3.2 Structure of Carriage Unit
      • 2.3.2.4 Printhead
        • 2.3.2.4.1 Structure of Printhead
      • 2.3.2.5 Purge Unit
        • 2.3.2.5.1 Functions of Purge Unit
        • 2.3.2.5.2 Structure of Purge Unit
      • 2.3.2.6 Maintenance Cartridge
        • 2.3.2.6.1 Maintenance cartridge
      • 2.3.2.7 Air Flow
        • 2.3.2.7.1 Air flow
    • 2.3.3 Paper Path
      • 2.3.3.1 Outline
        • 2.3.3.1.1 Overview of Paper Path
      • 2.3.3.2 Paper Path
        • 2.3.3.2.1 Structure of Feed Roller Unit
      • 2.3.3.3 Cutter Unit
        • 2.3.3.3.1 Structure of the cutter unit
  • 2.4 Printer Electrical System
    • 2.4.1 Outline
      • 2.4.1.1 Overview
    • 2.4.2 Main Controller
      • 2.4.2.1 Main controller components
    • 2.4.3 Carriage Relay PCB
      • 2.4.3.1 Carriage relay PCB components
    • 2.4.4 Head Relay PCB
      • 2.4.4.1 Head relay PCB components
    • 2.4.5 Motor Driver
      • 2.4.5.1 Media take-up unit components
    • 2.4.6 Maintenance Cartridge Relay PCB
      • 2.4.6.1 Maintenance cartridge relay PCB components
    • 2.4.7 Power Supply
      • 2.4.7.1 Power supply block diagram
  • 2.5 Detection Functions with Sensors
    • 2.5.1 Cover system
    • 2.5.2 Ink passage system
    • 2.5.3 Carriage system
    • 2.5.4 Paper path system
    • 2.5.5 Humidity sensor
    • 2.5.6 Media take-up Unit
• Chapter 3 INSTALLATION
  • 3.1 Installation
    • 3.1.1 Making Pre-Checks
      • 3.1.1.1 Making Pre-Checks
    • 3.1.2 Unpacking and Installation
      • 3.1.2.1 Checking the Contents
      • 3.1.2.2 Assembling the Stand
      • 3.1.2.3 Installing the Printer
      • 3.1.2.4 Installing the Basket
      • 3.1.2.5 Installing the Media Take-Up Unit (Option)
      • 3.1.2.6 Removing Protection Materials
    • 3.1.3 Checking the Images/Operations
      • 3.1.3.1 Checking the Image and Operation
• Chapter 4 DISASSEMBLY/REASSEMBLY
  • 4.1 Service Parts
    • 4.1.1 Service parts
  • 4.2 Disassembly/Reassembly
    • 4.2.1 Diassembly/Reassembly
  • 4.3 Points to Note on Disassembly and Reassembly
    • 4.3.1 Note on locations prohibited from disassembly
    • 4.3.2 Moving the carriage manually
    • 4.3.3 Units requiring draining of ink
    • 4.3.4 External covers
    • 4.3.5 Drive unit
    • 4.3.6 Carriage unit
    • 4.3.7 Ink tube unit
    • 4.3.8 Feeder unit
    • 4.3.9 Purge unit
    • 4.3.10 Ink tank unit
    • 4.3.11 Linear encoder
    • 4.3.12 Head management sensor
    • 4.3.13 PCBs
    • 4.3.14 Opening the cap and moving the wiper unit
    • 4.3.15 Opening and closing ink supply valves
    • 4.3.16 Draining the ink
  • 4.4 Applying the Grease
    • 4.4.1 Applying the Grease
  • 4.5 Adjustment and Setup Items
    • 4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller
    • 4.5.2 Action to take after replacing the carriage unit or multi sensor
    • 4.5.3 Action to take after replacing the head management sensor
• Chapter 5 MAINTENANCE
  • 5.1 Periodic Replacement Parts
    • 5.1.1 Periodic replacement parts
  • 5.2 Consumable Parts
    • 5.2.1 Consumable parts
  • 5.3 Periodic Maintenance
    • 5.3.1 Regular Maintenance
• Chapter 6 TROUBLESHOOTING
  • 6.1 Troubleshooting
    • 6.1.1 Outline
      • 6.1.1.1 Outline of Troubleshooting
    • 6.1.2 Troubleshooting When Warnings Occur
      • 6.1.2.1 Ink Level: Check
      • 6.1.2.2 Check maint cartridge capacity.
      • 6.1.2.3 Ink tank is empty. Replace the ink tank.
      • 6.1.2.4 No ink tank loaded. Check ink tank
      • 6.1.2.5 Close Ink Tank Cover
      • 6.1.2.6 End of paper feed. Cannot feed paper more.
      • 6.1.2.7 Paper Type Wrong
      • 6.1.2.8 GARO W12xx
      • 6.1.2.9 Check printed document.
      • 6.1.2.10 Prepare for parts replacement. Call for service.
      • 6.1.2.11 Parts replacement time has passed. Call for service.
    • 6.1.3 Troubleshooting When Errors Occur
      • 6.1.3.1 03870001-2015 Cutter error
      • 6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor
      • 6.1.3.3 03031000-2E0F Upper cover sensor error
      • 6.1.3.4 03031101-2E10 Ink tank cover switch error
      • 6.1.3.5 03031000-2E11 Carriage cover sensor error
      • 6.1.3.6 03031000-2E12 Defective paper release lever
      • 6.1.3.7 03010000-2016/03010000-2E27 Paper feed error
      • 6.1.3.8 03010000-200D Cut media end error
      • 6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path mismatch error
      • 6.1.3.10 03862000-2E09 Insufficient roll media error
      • 6.1.3.11 03890000-2920 Media take-up motor error
      • 6.1.3.12 03890000-2921 Media take-up paper detection sensor error
      • 6.1.3.13 03060A00-2E1B Roll media end error
      • 6.1.3.14 03861001-2405/03861001-2406 Borderless printing error
      • 6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/ 03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error
      • 6.1.3.16 03830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/ 03830105-2528/038301...
      • 6.1.3.17 03800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/ 03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID
      • 6.1.3.18 03830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/ 03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error
      • 6.1.3.19 03810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/ 03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the printhead)
      • 6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is executed)
      • 6.1.3.21 03810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/ 03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing)
      • 6.1.3.22 03800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/ 03800202-2813 Printhead error
      • 6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error
      • 6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle
      • 6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error
      • 6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error
      • 6.1.3.27 03130031-260E Gap detection error
      • 6.1.3.28 03130031-260F Gap adjustment error
      • 6.1.3.29 03130031-2618 VH voltage abnormality error
      • 6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error
      • 6.1.3.31 03130031-2F16 Mist fan error
      • 6.1.3.32 03130031-2F17 Suction fan error
      • 6.1.3.33 03030000-2E21 IEEE1394 Error
      • 6.1.3.34 03130031-2F25 Carriage home position error
      • 6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error
      • 6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit
      • 6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error
      • 6.1.3.38 03130031-2F2A Feed roller home position error
      • 6.1.3.39 03130031-2F3A valve open/close error
      • 6.1.3.40 03130031-2F2E Roll media feeding error
      • 6.1.3.41 03130031-2F28 Lift motor time out error
      • 6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped
      • 6.1.3.43 03130031-2F14 ASIC Register cannot be written.
      • 6.1.3.44 03900001-4042/03900001-4049 Firmware error
      • 6.1.3.45 E194-4034 Sensor calibration error
    • 6.1.4 Troubleshooting When Service Call Errors Occur
      • 6.1.4.1 E141-4046 Recovery system's count error
      • 6.1.4.2 E144-4047 Supply system's count error
      • 6.1.4.3 E146-4001 Waste ink count full
      • 6.1.4.4 E161-403E/E161-403F Abnormally high head temperature
      • 6.1.4.5 E194-404A Non-discharge detection count error
      • 6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error
      • 6.1.4.7 E198-401C/E198-401D/E198-401E RTC error
  • 6.2 Location of Connectors and Pin Arrangement
    • 6.2.1 Main controller PCB
    • 6.2.2 Carriage relay PCB
    • 6.2.3 Head relay PCB
  • 6.3 Version Up
    • 6.3.1 Firmware Update Tool
  • 6.4 Service Tools
    • 6.4.1 List of Tools
• Chapter 7 SERVICE MODE
  • 7.1 Service Mode
    • 7.1.1 Service Mode
    • 7.1.2 Map of the Service mode
    • 7.1.3 Details for Service mode
  • 7.2 Special Mode
    • 7.2.1 Special Modes for Servicing
• Chapter 8 ERROR CODE
  • 8.1 Outline
    • 8.1.1 Outline
  • 8.2 Warning Table
    • 8.2.1 Warnings
  • 8.3 Error Table
    • 8.3.1 Errors
  • 8.4 Sevice Call Table
    • 8.4.1 Service call errors