Canon S800 Users Manual

Canon-S-800-Users-Manual-242369 canon-s-800-users-manual-242369

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2015-03-09

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Page Count: 76

Contents
Index

S800

S800S800

S800™

™™

™

Color Bubble Jet

Color Bubble JetColor Bubble Jet

Color Bubble Jet™

™™

™ Photo Printer

Photo Printer Photo Printer

Photo Printer

User’s Guide

User’s GuideUser’s Guide

User’s Guide

Canon S800 Color Bubble Jet Photo Printer User’s Guide.

CopyrightCopyright

this manual may not be reproduced in any form, in whole or in part, without the prior written

consent of Canon U.S.A., Inc.

Disclaimer

DisclaimerDisclaimer

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide

to your Canon S800 Color Bubble Jet Photo Printer. All statements, technical information and

recommendations in this manual and in any guides or related documents are believed reliable, but

the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended

to be, nor should they be understood to be, representation or warranties concerning the products

described.

Specifications are subject to change without notice.

All print speeds based on high-speed draft mode. Print speed will vary depending on system

configuration, software, document complexity, print mode and page coverage.

As an Energy Star partner, Canon U.S.A., Inc., has determined that this product meets the Energy

Star guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No

representation is made regarding the accuracy thereof.

Trademarks

TrademarksTrademarks

Trademarks

Canon and BJ are registered trademarks and Bubble Jet and S800 are trademarks of Canon Inc.

Canon U.S.A., Inc.

Digital Home and Personal Systems Division

2995 Redhill Avenue

Costa Mesa, CA 92626

Printed in Japan.

Part number QA7-1301

iii

Contents

ContentsContents

Contents

Chapter 1: Basic Printing

What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Selecting the S800 Photo Printer for Use . . . . . . . . . . . . . . . . . . . . 2

Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2: Advanced Print Features

Using Recommended Paper or Specialty Media . . . . . . . . . . . . . . 19

Smoothing Rough or Jagged Edges (for Windows) . . . . . . . . . . . . 19

Optimizing Color Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjusting Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Adjusting Color Balance, Brightness and Saturation . . . . . . . . . . 23

Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3: Printing Maintenance

Monitoring Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4: Troubleshooting

Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 5: The BJ Solution Software– Downloading Images

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing the BJ Solution Software . . . . . . . . . . . . . . . . . . . . . . . . 46

Accessing the Online Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Windows Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . 48

Windows Users: Uninstalling the BJ Solution Software . . . . . . . . 50

Macintosh Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . 50

Macintosh Users: Uninstalling the BJ Solution Software . . . . . . . 52

Appendix

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Limited Warranty—U.S. Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Chapter 1:

Chapter 1: Chapter 1:

Chapter 1: Basic Printing

Basic PrintingBasic Printing

Basic Printing

Congratulations on purchasing your new Canon® S800 Color Bubble Jet™ Photo

Printer!

This chapter describes basic features of your S800 photo printer and provides

instructions on how to set up and print documents and photographs.

The following topics are presented in this chapter:

•What Is a Printer Driver?

•Selecting the S800 Photo Printer for Use

•Printing Photographs

•Using Specialty Media

•Cancelling a Print Job

•Setting Driver Options

What Is a Printer Driver?

What Is a Printer Driver? What Is a Printer Driver?

What Is a Printer Driver?

Most computers require special software to link the programs you use to create

documents or images with the printer. This special software, called a printer

driver, converts the information from the software application into a format that

the printer can understand, and provides other handy features, such as

monitoring the levels of ink in the printer.

This User’s Guide describes some of the features of your

S800 photo printer and how to use them. For more detailed

information, view and/or print the S800 Reference Guide on the

Setup Software & Reference Guide CD-ROM.

Driver features described in this guide may be different for

Windows NT® 4.0 and Windows 2000 users.

Basic Printing

Selecting the S800 Photo Printer for Use

Selecting the S800 Photo Printer for Use Selecting the S800 Photo Printer for Use

Selecting the S800 Photo Printer for Use

If the S800 is the only printer connected to your computer, it will automatically be

used every time you print. However, if your computer has access to multiple

printers, you can set the S800 as the default (main) printer. In Windows®, you can

also select a printer for one-time use within an application.

To set the S800 as the default printer in Windows

To set the S800 as the default printer in WindowsTo set the S800 as the default printer in Windows

To set the S800 as the default printer in Windows®:

1. Click Start

StartStart

Start, then Settings

SettingsSettings

Settings, then Printers

PrintersPrinters

Printers.

2. Right-click the Canon S800

Canon S800 Canon S800

Canon S800 printer icon, then click Set as Default

Set as DefaultSet as Default

Set as Default. The Canon

S800 printer icon will now display with a check mark that indicates it is the

default printer.

To select the S800 from within a Windows application:

To select the S800 from within a Windows application:To select the S800 from within a Windows application:

To select the S800 from within a Windows application:

For Windows users, if another printer is set as the default printer, you can still

select the Canon S800 for a specific print job from within most applications.

(Mac® users can change the selected printer at any time by changing the default,

described above.)

1. From the File

FileFile

File menu, click Print

PrintPrint

Print.

2. Select Canon S800

Canon S800Canon S800

Canon S800 from the Name drop-down list, then click OK

OKOK

OK.

To select the S800 in Mac

To select the S800 in MacTo select the S800 in Mac

To select the S800 in Mac® OS:

OS: OS:

OS:

1. Click Apple

AppleApple

Apple, then Chooser

ChooserChooser

Chooser.

2. Click the S800

S800 S800

S800 printer icon. The S800 will remain the default printer until

another is selected.

Menus vary from application to application. Consult your

application user documentation if the Printer Setup menu option

is not listed.

Basic Printing

Printing Photographs

Printing Photographs Printing Photographs

Printing Photographs

For highest quality results when printing digital photographs with your S800

photo printer, it is recommended that you use Canon Photo Paper Pro. See “Using

Specialty Media” on page 4 for more information.

To print photographs from a Windows application:

To print photographs from a Windows application:To print photographs from a Windows application:

To print photographs from a Windows application:

1. Load the printer with specialty media. See “Using Specialty Media” on page 4

for more on how to load various media types.

2. Open the digital photograph to be printed in a software application.

3. From the software application File

FileFile

File menu, select

PrintPrint

Print, then Properties

Properties Properties

Properties. The Canon S800 Properties

window will appear.

4. Select SuperPhoto

SuperPhotoSuperPhoto

SuperPhoto as the print mode, then select

the appropriate media type.

5. Click OK

OKOK

OK to close the window.

6. Click OK

OKOK

OK again to print your digital photograph.

To print photographs from a Mac application:

To print photographs from a Mac application:To print photographs from a Mac application:

To print photographs from a Mac application:

1. Load the printer with specialty media. See “Using Specialty Media” on page 4

for how to load various media types.

2. Open your digital photograph to be printed in a software application.

3. From the software application File

FileFile

File

menu, select Print

PrintPrint

Print. The Canon S800

print dialog will appear.

4. Select Photo

PhotoPhoto

Photo as the print mode, then

select the appropriate media type.

5. Click Print

Print Print

Print to

print your digital

photograph.

Basic Printing

Caring for your Photographs

Caring for your Photographs Caring for your Photographs

Caring for your Photographs

The Canon S800 photo printer will generate spectacular results for printing

photographs, especially when used with Canon specialty media. All images are

susceptible to fading over time, but proper care of prints made from your S800

photo printer will insure that print quality lasts long into the future.

There are many environmental factors that impact how long a printout will last

before noticeable image fading occurs. Exposure to sunlight or other light

sources, humidity, temperature, exposure to cigarette smoke and ozone are just

some of the factors that can impact image permanence. While many of these

variables cannot be controlled, there are basic measures that you can take to

prolong image quality:

•Use Canon Photo Paper Pro and genuine Canon inks. Canon Photo Paper Pro

is available in both letter size (8 ½" x 11") and photo size (4" x 6"), and is

specifically designed to work with genuine Canon inks.

•Mount images under glass to reduce exposure to ozone, cigarette smoke and

other environmental factors that can degrade images.

•Keep printed images out of direct sunlight or other intense light sources.

See “Using Specialty Media” for more information.

Using Specialty Media

Using Specialty Media Using Specialty Media

Using Specialty Media

For optimal results, Canon recommends that you use genuine Canon media with

your S800 photo printer. Be sure to follow all instructions on storing, handling,

and printing on the media.

For General Printing

For General PrintingFor General Printing

For General Printing

For everyday paper printing, use Canon Bubble Jet Paper, Canon Brilliant White

Paper or plain paper (17 to 23 lb.).

Use standard #10 envelopes with your S800 photo printer.

For Quality Image Printing

For Quality Image Printing For Quality Image Printing

For Quality Image Printing

Canon Photo Paper Pro:

Canon Photo Paper Pro:Canon Photo Paper Pro:

Canon Photo Paper Pro: Thick paper coated with a glossy surface. Ideal for

reproducing the natural color of photographic images, this is the best choice for

printing photographs with the S800.

Basic Printing

Canon High Gloss Photo Film:

Canon High Gloss Photo Film: Canon High Gloss Photo Film:

Canon High Gloss Photo Film: A film sheet with a higher gloss than glossy photo

paper. Use this media to obtain high quality reproduction of photo color. Use this

media to reproduce photographic images of highly reflective surfaces like metal

or glass.

Canon Glossy Photo Paper:

Canon Glossy Photo Paper: Canon Glossy Photo Paper:

Canon Glossy Photo Paper: Covered with a glossy coating on the print side of the

sheet to provide near-photographic quality with the gloss feel of a photographic

print. This media is slightly heavier than Canon High Resolution Paper.

Canon High Resolution Paper:

Canon High Resolution Paper:Canon High Resolution Paper:

Canon High Resolution Paper: Coated paper that produces more vivid color than

plain paper. Ideal for printing business documents that include large numbers of

color illustrations and graphs.

Canon Photo Paper Pro (4

Canon Photo Paper Pro (4Canon Photo Paper Pro (4

Canon Photo Paper Pro (4" x 6

6"):

: :

: A 4" x 6" size of the same stock as Canon Photo

Paper Pro. Print over the perforated borders then remove the borders to trim away

white margins. Specifically designed for PhotoRecord for Windows Version 1.2 or

later, or ImageBrowser for Macintosh Version 1.4 or later, both of which are

included on your CD-ROM.

Canon Glossy Photo Cards (4

Canon Glossy Photo Cards (4Canon Glossy Photo Cards (4

Canon Glossy Photo Cards (4" x 6

6"):

: :

: A 4" x 6" size of the same paper stock as

Canon Glossy Photo Paper. Print over the perforated borders then remove the

borders to trim away unwanted white margins. Use this medium when you want

to print an image over the entire card.

For Creative Media

For Creative MediaFor Creative Media

For Creative Media

Canon T-Shirt Transfers:

Canon T-Shirt Transfers: Canon T-Shirt Transfers:

Canon T-Shirt Transfers: Easy-to-use T-Shirt Transfers can be ironed on to cotton

or cotton/poly blend fabric. You can personalize T-shirts or even create team

uniforms Beautify the home by applying transfer designs to tablecloths,

pillowcases or aprons.

Canon Magnet Sheets:

Canon Magnet Sheets: Canon Magnet Sheets:

Canon Magnet Sheets: Canon Magnet Sheets turn your personalized messages

and images into unique magnets in seconds. Create a fun, useful magnet using

images, photos and text. Print your creations and easily cut them to any shape or

size with scissors, then stick your magnet to your refrigerator, file cabinet or

other metal surface.

Canon Transparencies:

Canon Transparencies: Canon Transparencies:

Canon Transparencies: Use to prepare presentations for an overhead projector.

Never attempt to use photocopier or laser printer OHP film with the S800.

Basic Printing

Canon Banner Paper:

Canon Banner Paper:Canon Banner Paper:

Canon Banner Paper: Allows you to print on up to six connected sheets of letter-

size paper to create party or advertising banners. The banner paper is the same

stock as Canon

Bubble Jet Paper.

Media to Avoid

Media to AvoidMedia to Avoid

Media to Avoid

Never load the following types of media into your S800 photo printer. These

media could produce poor quality and jam or damage the printer:

•Folded paper

•Excessively curled, wrinkled or wrapped paper

•Damp paper

•Excessively thin paper

•Excessively thick paper

•Paper with pasted photos, stickers, etc.

•Envelopes with overlapping flaps or self-sealing flaps

•Tractor feed paper, perforated paper or 3-hole punched paper

•Paper with any type of attached fasteners, ribbons, etc.

Printing on Thick Paper

Printing on Thick Paper Printing on Thick Paper

Printing on Thick Paper

Paper Thickness

Paper ThicknessPaper Thickness

Paper Thickness

Keep these points in mind when selecting media for your S800 photo printer.

For instructions on loading these creative media, see “Loading

Media into the S800” on page 8 or see the S800 Reference Guide

on the Setup Software & Reference Guide CD-ROM.

Feed Method

Feed MethodFeed Method

Feed Method Thickness Range

Thickness RangeThickness Range

Thickness Range Comment

CommentComment

Comment

Automatic 17 – 65 lb. Load plain paper or other media that is

within this thickness range.

Manual 17 – 133 lb. Load plain paper or other media thicker

than 17 lb. but not thicker than 133 lb. You

can also manually load any media that falls

within the thickness range for automatic

feed.

Basic Printing

Load Limit and Paper Thickness Lever Position

Load Limit and Paper Thickness Lever Position Load Limit and Paper Thickness Lever Position

Load Limit and Paper Thickness Lever Position

To print on thick paper:

To print on thick paper:To print on thick paper:

To print on thick paper:

When you print on thick paper, manually feed paper into

the manual feed slot in the back of printer:

1. Make sure the printer is turned on, then lower the

paper thickness lever to the envelope mark.

2. With the side to be printed facing up, carefully

align the sheet with the left side of the

manual feed slot, then insert the sheet until

the printer grabs it and feeds it partially into

the printer.

Media Type

Media TypeMedia Type

Media Type Sheet Feeder

Sheet Feeder Sheet Feeder

Sheet Feeder

Load Limit

Load LimitLoad Limit

Load Limit

Paper Thickness

Paper Thickness Paper Thickness

Paper Thickness

Lever Position

Lever PositionLever Position

Lever Position

Plain paper 100 sheets (17 lb.) Up

Photo Paper Pro 1 sheet Up

High Gloss Photo Film 1 sheet Up

Glossy Photo Paper 10 sheets Up

High Resolution Paper 80 sheets Up

Photo Paper Pro 4" x 6" 20 sheets Up

Glossy Photo Cards 1 sheet Up

Transparencies 10 sheets Up

Banner Paper 1 sheet (can print up to 6

connected sheets)

Down

T-Shirt Transfer 1 sheet Up

#10 Envelopes 10 envelope Down

Magnet Sheets 1 sheet Up

Basic Printing

3. In the driver, select the setting for

thick paper.

For Windows:

or Windows:or Windows:

or Windows:

a. From the software application File

FileFile

File

menu, select Print

PrintPrint

Print, then

Properties

PropertiesProperties

Properties.

b. On the Main tab, select Other

Other Other

Other

Paper

PaperPaper

Paper for the Media Type.

c. When the message asks you to

confirm your selection, click OK

OKOK

OK.

For

ForFor

For Mac OS:

Mac OS: Mac OS:

Mac OS:

a. From the software application File

FileFile

File

menu, select Print

PrintPrint

Print.

b. In the Print window, select Other

Other Other

Other

Paper

PaperPaper

Paper for the Media Type.

c. When the message asks you to

confirm your selection, click OK

OKOK

OK.

Loading Media into the S800

Loading Media into the S800Loading Media into the S800

Loading Media into the S800

Follow these instructions for loading media into the printer.

To load plain or High Resolution Paper

To load plain or High Resolution PaperTo load plain or High Resolution Paper

To load plain or High Resolution Paper:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left.

For instructions on loading transparencies and banner paper, see

the S800 Reference Guide on the Setup Software & Reference

Guide CD-ROM.

Basic Printing

3. Fan the edges of the sheets to remove static cling. Tap

the edges of the stack against a flat surface so the stack

is aligned.

4. With the whiter side facing up, align the stack with the

right side of the sheet feeder.

5. Slide the paper guide right to the edge of the sheet.

To load Photo Paper Pro:

To load Photo Paper Pro:To load Photo Paper Pro:

To load Photo Paper Pro:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left.

3. Set the roller cleaning plate (provided with the

printer) into the sheet feeder.

4. Align the roller cleaning plate with the right side

of the sheet feeder.

You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets

of High Resolution Paper in the sheet feeder at one time.

•To prevent paper jams, always fan the sheets and align the

edges before you load them into the printer.

•Handle media carefully by its edges. Never touch the print

surface (the glossy side of the sheets). Dirt or fingerprints on

the print surface will adversely affect print quality.

•When you use High Resolution Paper, do not touch the whiter

print side.

Basic Printing

5. With the glossy side facing up, place the sheet of Photo Paper Pro on top of

the roller cleaning plate, align the sheet with the right side of the sheet

feeder, then insert the sheet into the printer until it stops.

6. Slide the paper guide right to the edge of the sheet.

To load High Gloss Photo Film:

To load High Gloss Photo Film:To load High Gloss Photo Film:

To load High Gloss Photo Film:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left.

3. With the print side facing up, align a sheet of High Gloss Photo Film with the

right side of the sheet feeder and insert the sheet into the printer until it

stops.

4. Slide the paper guide right to the edge of the sheet.

Load only one sheet of Photo Paper Pro in the sheet feeder at a

time.

Handle media carefully by its edges. Never touch the print

surface (the glossy side of the sheets). Dirt or fingerprints on the

print surface will reduce print quality.

•You can load only one sheet of High Gloss Photo Film in the

sheet feeder at a time.

•Load the sheet of High Gloss Photo Film with the cut corner in

the upper right corner to ensure that the correct print side is

facing up.

•Handle media carefully by its edges. Never touch the print

surface (the glossy side of the sheets). Dirt or fingerprints on

the print surface will reduce print quality.

•To prevent changes in color, never stack printed sheets after

they have been printed.

•Cover printed sheets with one sheet of plain paper to protect

the printed surface, even if you intend to store them in clear

plastic folders.

Basic Printing

To load Glossy Photo Paper:

To load Glossy Photo Paper:To load Glossy Photo Paper:

To load Glossy Photo Paper:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left.

3. Set the roller cleaning plate (provided with the

printer) into the sheet feeder.

4. Align the roller cleaning plate with the right side of

the sheet feeder.

5. With the glossy side facing up, place the sheet of

Glossy Photo Paper on top of the roller cleaning

plate, align the sheet with the right side of the

sheet feeder, then insert the sheet into the printer

until it stops.

6. Slide the paper guide right to the edge of the sheet.

To load Photo Paper Pro (4" x 6") or Glossy Photo Cards:

To load Photo Paper Pro (4" x 6") or Glossy Photo Cards:To load Photo Paper Pro (4" x 6") or Glossy Photo Cards:

To load Photo Paper Pro (4" x 6") or Glossy Photo Cards:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left.

3. With the glossy side up, place the sheet of media on

top of the Loading Support Sheet provided with the

pack of Glossy Photo Cards or Photo Paper Pro and

align both sheets.

You can load up to 10 sheets of Glossy Photo Paper in the sheet

feeder at a time.

•Handle media carefully by its edges. Never touch the print

surface (the glossy side of the sheets). Dirt or fingerprints on

the print surface will reduce print quality.

•To prevent changes in color, never stack printed sheets after

they have been printed.

•Cover printed sheets with sheets of plain paper to protect the

printed surface, even if you intend to store them in clear

plastic folders.

Basic Printing

4. Slide the paper guide right to the edge of the sheet.

5. Align the stack with the right side of the sheet feeder, the insert the stack into

the printer.

6. Slide the paper guide right to the edge of the stack.

To load T-Shirt Transfers:

To load T-Shirt Transfers:To load T-Shirt Transfers:

To load T-Shirt Transfers:

1. Raise the paper thickness lever to the paper mark.

2. Slide the paper guide completely to the left and raise

the paper rest.

3. Load the T-Shirt Transfer with the printing side (side

without the green line) facing up.

4. Slide the guide right to the edge of the sheet.

•You can load up to 20 sheets of Photo Paper Pro 4" x 6" or

one Glossy Photo Card at a time with the loading support

sheet.

•Make sure that the loading support sheet is pointing down in

the direction of the arrow.

•To avoid jamming, never load a Glossy Photo Card or a sheet

of Photo Paper Pro 4" x 6" that is curled or bent, and make

sure that the edges of the card and the loading support sheet

are aligned before setting them in the printer.

•Load only one T-Shirt Transfer at a time.

•Transfer the image to the T-shirt as soon as possible. See the

instructions provided with the T-Shirt Transfers.

Basic Printing

To load envelopes:

To load envelopes:To load envelopes:

To load envelopes:

1. Lower the paper thickness lever to the

envelope mark.

2. Slide the paper feed guide completely to

the left.

3. Press down on the corners and sides of

the envelopes to make them as flat as

possible by expelling all of the air in them.

To avoid paper jams, make sure the

envelops are flat before you load them

into the sheet feeder.

4. With the address side facing up and

pointed down, align the stack with the

right side of the sheet feeder, then insert

the stack into the printer.

5. Slide the paper guide right to the edge of

the sheet.

•Make sure that none of the flaps are overlapping.

•If the edges of the envelopes are not sharp, crease them with

the side of a pen.

•You can load up to 10 standard #10 envelopes in the sheet

feeder.

•Do not allow more than 10 envelopes to stack on the paper

output tray.

Basic Printing

Cancelling a Print Job

Cancelling a Print JobCancelling a Print Job

Cancelling a Print Job

There are several ways to cancel a print job in progress:

To cancel a print job using the printer buttons:

To cancel a print job using the printer buttons:To cancel a print job using the printer buttons:

To cancel a print job using the printer buttons:

After a print job has started, click the Resume

Resume Resume

Resume button

the printer.

The print job will be cancelled and the paper ejected.

To cancel a print job using The BJ Print Monitor:

To cancel a print job using The BJ Print Monitor:To cancel a print job using The BJ Print Monitor:

To cancel a print job using The BJ Print Monitor:

You can use the BJ Backgrounder or BJ Print Monitor to

cancel print jobs. See the S800 Reference Guide on

the Setup Software & Reference Guide CD-ROM for

more information.

To cancel a job using the BJ Print Monitor, click Cancel

CancelCancel

Cancel

after the print job has started.

The print job will be cancelled and the paper ejected.

To cancel a print job from Windows:

To cancel a print job from Windows:To cancel a print job from Windows:

To cancel a print job from Windows:

1. Click Start

StartStart

Start, then Settings

Settings Settings

Settings, then Printers

Printers Printers

Printers.

2. Double-click Canon S800

Canon S800Canon S800

Canon S800, click the print job, then press the Delete

DeleteDelete

Delete key.

The print job will be cancelled and the paper ejected.

To cancel a print job using Mac:

To cancel a print job using Mac:To cancel a print job using Mac:

To cancel a print job using Mac:

On your keyboard, press the Apple™ Command key ( ) and the period key (.

.) at

the same time.

The print job will be cancelled and the paper ejected.

Basic Printing

Setting Driver Options

Setting Driver OptionsSetting Driver Options

Setting Driver Options

The S800 printer driver can be customized to give you the best quality output.

Print Mode

Print ModePrint Mode

Print Mode

Your S800 photo printer offers the following modes of operation. Each mode

adjusts the driver settings for the type of project you are printing:

For Windows

For WindowsFor Windows

For Windows:

Standard

StandardStandard

Standard Use to print text documents.

SuperPhoto

SuperPhotoSuperPhoto

SuperPhoto Use to print photographs or color images.

DTP

DTPDTP

DTP Use to print documents that contain text and color photos,

business graphics, etc. The printer driver automatically

distinguishes between text and photos or graphics and adjusts

the printing for the best results.

Camera

CameraCamera

Camera Use to print photographs taken with a digital camera. This setting

will produce the best color and will also compensates for

underexposure and overexposure in the original image.

Draft

DraftDraft

Draft Use to print draft versions of documents. Draft mode prints faster

and uses less ink than other modes.

For Mac

For MacFor Mac

For Mac:

Text

TextText

Text Use to print text documents.

Graphic

GraphicGraphic

Graphic Use to print documents that contain text and color photos,

business graphics, etc. The printer driver automatically

distinguishes between text and photos or graphics and adjusts

the printing for the best results.

Photo

PhotoPhoto

Photo Use to print photographs or color images.

Manual

ManualManual

Manual Use to save manually set options for later use.

This topic describes the main options. For more options, see the

S800 Reference Guide on the Setup Software & Reference Guide

CD-ROM.

Basic Printing

To set the print mode in Windows:

To set the print mode in Windows:To set the print mode in Windows:

To set the print mode in Windows:

1. From an application File

FileFile

File menu, click Print

PrintPrint

Print.

2. Make sure Canon

CanonCanon

Canon S800

S800S800

S800 is the selected printer, then

click Properties

PropertiesProperties

Properties.

3. On the Main tab, click the Mode

ModeMode

Mode that best

describes your print job, then click OK

OKOK

OK.

To set the print mode in Mac OS:

To set the print mode in Mac OS:To set the print mode in Mac OS:

To set the print mode in Mac OS:

1. From a Macintosh application File

File File

File

menu, select Print

PrintPrint

Print.

2. Select the Mode

ModeMode

Mode that best describes

your print job.

Paper Size and Orientation

Paper Size and OrientationPaper Size and Orientation

Paper Size and Orientation

Your S800 photo printer offers you the choice of

printing vertically on the paper, called portrait

orientation, or horizontally, called landscape

orientation.

•The Media Type will automatically change when you select a

print mode, but you can select another media if desired. See

“Using Specialty Media” on page 4 for a description of each

media type.

•You can adjust the Print Quality setting if needed. See the

S800 Setup Software & Reference Guide on the CD-ROM for

details.

Landscape

Orientation

Portrait Orientation

Basic Printing

To change paper size and orientation in Windows:

To change paper size and orientation in Windows:To change paper size and orientation in Windows:

To change paper size and orientation in Windows:

1. From an application File

File File

File menu, select Print

PrintPrint

Print.

2. Make sure Canon

CanonCanon

Canon S800

S800S800

S800 is the selected printer,

then click Properties

PropertiesProperties

Properties.

3. Click the Page Layout

Page LayoutPage Layout

Page Layout tab.

4. Select a paper size from the Page Size drop-down

list.

5. Under Orientation, click Portrait

PortraitPortrait

Portrait or Landscape

LandscapeLandscape

Landscape. The

preview box displays the orientation selected.

6. Click OK

OKOK

OK.

See the S800 Reference Guide on the Setup Software & Reference Guide CD-ROM

for detailed instructions on using these and other options.

To change paper size and layout in Mac OS:

To change paper size and layout in Mac OS:To change paper size and layout in Mac OS:

To change paper size and layout in Mac OS:

1. From a Macintosh application File

File File

File menu, select Page Setup

Page SetupPage Setup

Page Setup.

2. Select a paper size from the Paper

Size drop-down list.

3. Click click on an Orientation icon

Orientation iconOrientation icon

Orientation icon to

change the page orientation.

4. Click OK

OKOK

OK.

For details about all of the printer driver features, see the S800 Reference Guide

on the Setup Software & Reference Guide CD-ROM.

Basic Printing

Chapter 2:

Chapter 2: Chapter 2:

Chapter 2:

Advanced Print Features

Advanced Print FeaturesAdvanced Print Features

Advanced Print Features

This chapter provides information on how to use the S800 photo printer options

to enhance printed color images.

If your print results using pre-set print modes are unsatisfactory, you may be able

to improve the printing quality by:

•Using Recommended Paper or Specialty Media

•Smoothing Rough or Jagged Edges (for Windows)

•Optimizing Color Photographs

•Adjusting Print Quality

•Adjusting Color Balance, Brightness and Saturation

•Saving and Recalling Driver Settings

Using Recommended Paper or Specialty Media

Using Recommended Paper or Specialty MediaUsing Recommended Paper or Specialty Media

Using Recommended Paper or Specialty Media

You can significantly improve the quality of a picture or an image by using the

recommended paper or specialty media. Specialty media best suited for printing

color are Photo Paper Pro, Photo Paper Pro 4" x 6", High Resolution Paper, Glossy

Photo Paper and High Gloss Photo Film.

These specialty media reproduce colors better than plain paper. For more

information, see “Using Specialty Media” on page 4.

Smoothing Rough or Jagged Edges (for Windows)

Smoothing Rough or Jagged Edges (for Windows)Smoothing Rough or Jagged Edges (for Windows)

Smoothing Rough or Jagged Edges (for Windows)

Use the Image Optimizer feature to smooth rough or jagged images.

1. From an application File

File File

File menu, select Print

PrintPrint

Print.

Advanced Print Features

2. Make sure Canon

CanonCanon

Canon S800

S800 S800

S800 is the selected

printer, then click Properties

PropertiesProperties

Properties.

3. From the Main

MainMain

Main tab, click Advanced

AdvancedAdvanced

Advanced. A

Properties dialog will appear for the print

mode selected.

4. From the Quality

QualityQuality

Quality tab, click the Image

Image Image

Image

Optimizer

OptimizerOptimizer

Optimizer check box.

5. Click OK

OKOK

OK to close the print mode

Properties window.

6. Click OK

OKOK

OK to close the S800 Properties

window.

Optimizing Color Photographs

Optimizing Color PhotographsOptimizing Color Photographs

Optimizing Color Photographs

Depending on the conditions under which you took a photograph, sometimes the

natural colors in the photograph may not be accurately reproduced in the printed

image.

For realistic color reproduction, use the Photo Optimizer PRO feature. Photo

Optimizer PRO adjusts color automatically if the original image color is

unsatisfactory.

To optimize color photographs in Windows:

To optimize color photographs in Windows:To optimize color photographs in Windows:

To optimize color photographs in Windows:

1. From an application File

File File

File menu, select Print

PrintPrint

Print.

2. Make sure Canon

CanonCanon

Canon S800

S800 S800

S800 is the selected printer, then click Properties

PropertiesProperties

Properties.

3. On the Main

MainMain

Main tab, click Advanced

AdvancedAdvanced

Advanced.

4. On the Quality

Quality Quality

Quality tab, click Photo Optimizer PRO

Photo Optimizer PROPhoto Optimizer PRO

Photo Optimizer PRO.

The Photo Optimizer PRO is automatically selected when you use

Camera as the Print Mode.

Advanced Print Features

5. If you want Photo Optimizer PRO to

process the entire page, check Whole

Whole Whole

Whole

Page

PagePage

Page.

If you want only the photo image

optimized, leave this box unchecked.

6. Click OK

OKOK

OK to close the print mode

Properties window.

To optimize color photographs in Mac OS:

To optimize color photographs in Mac OS:To optimize color photographs in Mac OS:

To optimize color photographs in Mac OS:

1. From an application File

File File

File menu, select

PrintPrint

Print.

2. Click the Manual

Manual Manual

Manual print mode icon, then

Details

DetailsDetails

Details. The Print Quality dialog box

will open.

3. Check the Photo Optimizer PRO

Photo Optimizer PROPhoto Optimizer PRO

Photo Optimizer PRO

option.

4. If you want Photo Optimizer PRO to

process the entire page, check Apply

Apply Apply

Apply

Throughout Page

Throughout PageThroughout Page

Throughout Page.

If you want only the photo image

optimized, leave this box unchecked.

5. Click OK

OKOK

OK.

Advanced Print Features

Adjusting Print Quality

Adjusting Print QualityAdjusting Print Quality

Adjusting Print Quality

You can create a sharper image by specifying the printer add more dots of ink for

the image.

To adjust image quality in Windows:

To adjust image quality in Windows:To adjust image quality in Windows:

To adjust image quality in Windows:

1. From an application File

File File

File menu, select

Print.

Print. Print.

Print.

2. Make sure that Canon

CanonCanon

Canon S800

S800S800

S800 is the

selected printer, then click Properties

PropertiesProperties

Properties.

3. On the Main

MainMain

Main tab, click Advanced

AdvancedAdvanced

Advanced.

4. On the Quality

Quality Quality

Quality tab, slide the Print

Print Print

Quality slide bar

Quality slide barQuality slide bar

Quality slide bar to the Fine

FineFine

Fine setting.

5. Click OK

OKOK

OK to close the Print Mode

Properties window.

6. Click OK

OKOK

OK to close the S800 Properties

window.

To adjust image quality in Mac OS:

To adjust image quality in Mac OS:To adjust image quality in Mac OS:

To adjust image quality in Mac OS:

1. From an application File

File File

File menu, select

PrintPrint

Print.

2. Click the Manual

Manual Manual

Manual print mode icon, then

Details

DetailsDetails

Details. The Print Quality dialog will

appear.

3. Slide the Print Quality slide bar

Print Quality slide barPrint Quality slide bar

Print Quality slide bar to the

Fine

FineFine

Fine setting.

4. Click OK

OKOK

OK.

The finer the quality, the longer it takes to print a photograph.

Advanced Print Features

Adjusting Color Balance, Brightness and Saturation

Adjusting Color Balance, Brightness and SaturationAdjusting Color Balance, Brightness and Saturation

Adjusting Color Balance, Brightness and Saturation

You can enhance color printing by adjusting the color balance, output style

(saturation) and brightness.

To adjust color settings in Windows

To adjust color settings in WindowsTo adjust color settings in Windows

To adjust color settings in Windows

1. From an application File

File File

File menu, select

PrintPrint

Print.

2. Make sure that Canon

CanonCanon

Canon S800

S800S800

S800 is the

selected printer, then click Properties

PropertiesProperties

Properties.

3. On the Main

MainMain

Main tab

tabtab

tab, click Advanced

AdvancedAdvanced

Advanced.

4. Click the Color

ColorColor

Color tab.

5. Check the Color Adjustment

Color AdjustmentColor Adjustment

Color Adjustment box.

6. Adjust the Color Balance, Output Style

(saturation), Brightness, and Intensity

settings for your image.

7. Click OK

OKOK

OK.

To adjust color settings in Mac OS:

To adjust color settings in Mac OS:To adjust color settings in Mac OS:

To adjust color settings in Mac OS:

1. From a Mac application, click File

FileFile

File then

PrintPrint

Print.

2. Click Manual

ManualManual

Manual, then Details

DetailsDetails

Details.

3. Click Color

ColorColor

Color.

4. Adjust the Color Correction, Gamma

Correction, Color Balance, and Intensity

settings for your image.

5. Click OK

OKOK

OK.

For detailed information about these settings, see the

S800 Reference Guide on the Setup Software & Reference Guide

CD-ROM.

Advanced Print Features

Saving and Recalling Driver Settings

Saving and Recalling Driver SettingsSaving and Recalling Driver Settings

Saving and Recalling Driver Settings

You can assign a name to a combination of driver settings and recall them for

future use.

To save driver settings in Windows:

To save driver settings in Windows:To save driver settings in Windows:

To save driver settings in Windows:

1. From an application File

FileFile

File menu, select Print

PrintPrint

Print.

2. Make sure Canon

CanonCanon

Canon S800

S800S800

S800 is the selected printer, then click Properties

PropertiesProperties

Properties.

3. Make the changes desired, then click Advanced

AdvancedAdvanced

Advanced.

4. Click the Save

SaveSave

Save tab, then type a name for your settings in the Title field.

5. Select an icon. You can later recall the saved settings by clicking this icon.

6. Type a description of your settings if you wish.

7. Click Save

SaveSave

Save.

To save driver settings in Mac OS:

To save driver settings in Mac OS:To save driver settings in Mac OS:

To save driver settings in Mac OS:

1. From an application File

File File

File menu, select Print

PrintPrint

Print.

2. Click Apply

ApplyApply

Apply. The Register Settings dialog will appear. Click Apply

ApplyApply

Apply again.

3. Type a name for the settings, then click OK

OKOK

OK. The Register Settings window will

reappear.

4. Click Close

CloseClose

Close.

To recall driver settings in Windows:

To recall driver settings in Windows:To recall driver settings in Windows:

To recall driver settings in Windows:

1. From an application File

FileFile

File menu, click Print

PrintPrint

Print.

2. Make sure Canon

CanonCanon

Canon S800

S800S800

S800 is the selected printer, then click Properties

PropertiesProperties

Properties.

3. On the Main tab, scroll the Print Mode list to the right until you see the name

of your saved settings.

•To save the new settings as the default setting for the Manual

icon, click on the name in the Settings list, then click Default.

•See the S800 Reference Guide on the Setup Software &

Reference Guide CD-ROM for instructions on removing

manual settings and restoring default settings.

Advanced Print Features

To recall driver settings in Mac OS:

To recall driver settings in Mac OS:To recall driver settings in Mac OS:

To recall driver settings in Mac OS:

1. From an application File

FileFile

File menu, select Print

PrintPrint

Print.

2. Click Apply

ApplyApply

Apply, then select the name of your saved settings.

3. Click Defaults

DefaultsDefaults

Defaults, then OK

OKOK

OK.

4. Click Import

ImportImport

Import, then Close

CloseClose

Close.

Advanced Print Features

Chapter 3:

Chapter 3: Chapter 3:

Chapter 3: Printing

Printing Printing

Printing

Maintenance

MaintenanceMaintenance

Maintenance

This chapter provides information on how to care for the ink delivery system for

your Canon S800 photo printer. The following topics are addressed:

•Monitoring Ink Levels

•Replacing Ink Tanks

•Aligning the Printhead

•Printing a Nozzle Check Pattern

•Cleaning the Printhead

Monitoring Ink Levels

Monitoring Ink LevelsMonitoring Ink Levels

Monitoring Ink Levels

The print driver contains a feature that enables you to monitor the level of ink in

each ink tank.

To monitor ink levels in Windows:

To monitor ink levels in Windows:To monitor ink levels in Windows:

To monitor ink levels in Windows:

1. Click Start,

Start, Start,

Start, then Programs,

Programs, Programs,

Programs, then BJ Printer

BJ PrinterBJ Printer

BJ Printer,

then BJ Printer Monitor

BJ Printer MonitorBJ Printer Monitor

BJ Printer Monitor. The Canon BJ Printer

Monitor window will appear.

2. Click on the Canon

CanonCanon

Canon S800

S800 S800

S800 icon.

3. From the Printer Info

Printer InfoPrinter Info

Printer Info menu, click Start Status

Start Status Start Status

Start Status

Monitor

MonitorMonitor

Monitor. The Canon BJ Status Monitor window

will appear.

Printing Maintenance

4. Click the Ink Information

Ink InformationInk Information

Ink Information tab to view the levels of ink

in each ink tank in your printer.

To monitor ink levels in Mac OS:

To monitor ink levels in Mac OS: To monitor ink levels in Mac OS:

To monitor ink levels in Mac OS:

The S800 Print Monitor can display ink levels when they are running low if you

have enabled background printing in the Choose option. See the S800 Reference

Guide on the Setup Software & Reference Guide CD-ROM for information about

this feature.

Replacing Ink Tanks

Replacing Ink TanksReplacing Ink Tanks

Replacing Ink Tanks

Follow these steps to replace an empty ink tank.

1. Turn on the printer, then open the front cover. The printhead holder will

automatically move to the center.

2. Press the tab on the front of the ink tank, then

remove and discard the empty tank.

3. Remove the new ink tank from its package. Pull the

orange tape up, remove the wrapper and twist off

the orange protective cap.

4. Holding the new ink tank at a slight angle, align it

with the correct color slot, then gently insert it.

5. Press down on the ink tank until it clicks into place.

6. Close the front cover.

A message will automatically appear in

the S800 Print Monitor reminding you to

replace the ink tank levels if you print an

image when an ink tank level is low.

To avoid spilling ink, never press on

the sides of an ink tank.

Do not force an ink tank into the

printhead. If the ink tank does not go

in smoothly, realign it and try again

until it does.

Printing Maintenance

Aligning the Printhead

Aligning the PrintheadAligning the Printhead

Aligning the Printhead

Before using the printer, align the printhead to ensure the best quality printing.

To align the printhead in Windows:

To align the printhead in Windows:To align the printhead in Windows:

To align the printhead in Windows:

1. Add a sheet of blank paper in the sheet feeder.

2. Click Start

StartStart

Start, then Settings

SettingsSettings

Settings, then Printers

PrintersPrinters

Printers.

3. Right-click the Canon S800

Canon S800Canon S800

Canon S800 printer icon, then

select Properties

PropertiesProperties

Properties.

4. From the Maintenance

MaintenanceMaintenance

Maintenance tab, click the

Print Head Alignment button:

5. When prompted to print an alignment test page, click OK.

OK.OK.

OK.

6. If the pattern printed successfully, click Yes.

Yes.Yes.

Yes.

7. Compare the different patterns for each

color on the printout.

Notice that most patterns have vertical

lines, but some in the middle look smooth

and uniform.

8. For each color on the test printout,

enter the number in the Print Head

Alignment window that corresponds

with the smoothest looking test

pattern.

9. When finished, click OK

OKOK

OK.

To align the printhead in Mac OS:

To align the printhead in Mac OS:To align the printhead in Mac OS:

To align the printhead in Mac OS:

1. Add a sheet of blank paper in the sheet feeder.

2. From the File

FileFile

File menu in a software application, click Page Setup

Page SetupPage Setup

Page Setup.

3. Click the Utilities

UtilitiesUtilities

Utilities button.

4. Click the down-arrow to select Test Print

Test PrintTest Print

Test Print.

Printing Maintenance

5. Click the Print Head Alignment button:

6. When prompted to print an alignment test page, click OK.

OK.OK.

OK.

7. Compare the different patterns for each color on

the printout.

Notice that most patterns have vertical lines, but

some in the middle look smooth and uniform.

8. For each color on the test printout,

enter the number in the Print Head

Alignment window that corresponds

with the smoothest looking test

pattern.

9. When finished, click Send

SendSend

Send.

Printing a Nozzle Check Pattern

Printing a Nozzle Check PatternPrinting a Nozzle Check Pattern

Printing a Nozzle Check Pattern

The contact area of the printhead that discharges ink contains nozzles, tiny

openings from which the ink is sprayed. You may see faded or streaked colors

and text in your printed output if the nozzles are clogged or the printhead is not

aligned.

You can check for these problems by printing a nozzle check pattern.

Printing Maintenance

To print a nozzle check pattern in Windows:

To print a nozzle check pattern in Windows:To print a nozzle check pattern in Windows:

To print a nozzle check pattern in Windows:

1. Make sure the printer is turned on.

2. Click Start

StartStart

Start, then Settings

SettingsSettings

Settings, then Printers

PrintersPrinters

Printers.

3. Right-click the Canon S800

Canon S800Canon S800

Canon S800 printer icon and

select Properties

PropertiesProperties

Properties.

4. Click the Maintenance

MaintenanceMaintenance

Maintenance tab, then click

the Nozzle Check Pattern button:

5. Read the messages, then click OK

OKOK

OK. The nozzle test pattern will print.

6. Check the nozzle check pattern. If part

of the top pattern is missing, clean the

printhead. See “Cleaning the

Printhead” on page 32 for instructions.

If the bottom pattern is streaked

vertically with white, align the

printhead. See “Aligning the

Printhead” on page 29 for instructions.

To print a nozzle check pattern in Mac OS:

To print a nozzle check pattern in Mac OS:To print a nozzle check pattern in Mac OS:

To print a nozzle check pattern in Mac OS:

1. Make sure the printer is on.

2. In a software application, click File

FileFile

File,

then Page Setup

Page SetupPage Setup

Page Setup.

3. Click Utilities

UtilitiesUtilities

Utilities. The Canon S800 Printer

Utility dialog will display.

4. Select Test Print

Test Print Test Print

Test Print from the drop-down

list. The test print options will display.

5. Click the Nozzle Check

Nozzle CheckNozzle Check

Nozzle Check button:

Read the messages, then click

OKOK

OK. The nozzle test pattern will

print.

The Maintenance tab button may vary for Windows NT® 4.0 and

Windows 2000.

Printing Maintenance

6. Check the nozzle check pattern. If part

of the top pattern is missing, clean the

printhead. See “Cleaning the

Printhead” on page 32 for instructions.

If the bottom pattern is streaked

vertically with white, align the

printhead. See “Aligning the Printhead”

on page 29 for instructions.

Cleaning the Printhead

Cleaning the PrintheadCleaning the Printhead

Cleaning the Printhead

If your printed output appears faded, streaked or scratchy, the printheads may

need to be cleaned. See the S800 Reference Guide on the Setup Software &

Reference Guide CD-ROM for additional corrective actions.

To clean the Printhead in Windows:

To clean the Printhead in Windows:To clean the Printhead in Windows:

To clean the Printhead in Windows:

1. Make sure the printer is turned on.

2. Click Start

StartStart

Start, Settings

SettingsSettings

Settings, then Printers

PrintersPrinters

Printers.

3. Right-click the Canon S800

Canon S800Canon S800

Canon S800 printer icon, then

select Properties

PropertiesProperties

Properties from the pop-up menu. The

Canon S800 Properties window will display.

4. Click the Maintenance

MaintenanceMaintenance

Maintenance tab,

then click the cleaning button:

5. For each message displayed, click OK

OKOK

OK.

The BJ Status Monitor opens automatically and closes when the printhead

cleaning is done. The POWER/ERROR light on the printer flashes green during

the cleaning process.

Printhead cleaning consumes ink. Avoid unnecessarily cleaning.

The Maintenance tab and procedures may vary for

Windows NT 4.0 and Windows 2000. Follow the instructions

when prompted for those operating systems.

Printing Maintenance

6. Print a nozzle check pattern to check the results of the printhead cleaning.

See “Printing a Nozzle Check Pattern” on page 30 for instructions.

7. If there is no change after cleaning, check the amount of ink remaining. If an

ink tank is empty, replace it. See “Monitoring Ink Levels” on page 27 for

instructions on how to check ink tank levels.

To clean the Printhead in Mac OS:

To clean the Printhead in Mac OS:To clean the Printhead in Mac OS:

To clean the Printhead in Mac OS:

1. Make sure the printer is on.

2. In a software application, click File

FileFile

File, then Page Setup

Page SetupPage Setup

Page Setup.

3. Click Utilities

UtilitiesUtilities

Utilities. The Canon S800 Printer Utility dialog will display.

4. Select Cleaning

Cleaning Cleaning

Cleaning from the drop-down

list. The cleaning options will display.

5. Click the Cleaning

CleaningCleaning

Cleaning icon:

6. Read the message, then click OK

OKOK

OK.

7. Print a nozzle check pattern to check

the results of the printhead cleaning.

See “Printing a Nozzle Check Pattern”

on page 30 for instructions.

Printing Maintenance

Chapter 4:

Chapter 4: Chapter 4:

Chapter 4:

Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

Tips for Troubleshooting

Tips for TroubleshootingTips for Troubleshooting

Tips for Troubleshooting

Troubleshooting usually falls into one of the following categories:

If you encounter difficulties during installation or operation of your Canon S800

photo printer, quickly scan all topics until you find a description that

approximates your difficulty. Go through the related solutions until you find one

that works.

Installation

InstallationInstallation

Installation The printer driver will not install properly.

Printer Hardware

Printer HardwarePrinter Hardware

Printer Hardware The printer is not working or not working

as expected.

Printed Output

Printed OutputPrinted Output

Printed Output The printed output is not coming out as

expected.

Error Message

Error MessageError Message

Error Message You are getting an error message from the

software (displayed on the screen) or the printer (indicated

by blinking lights).

Customer Care Center

Customer Care CenterCustomer Care Center

Customer Care Center Canon offers a full range of customer

technical support options.

Troubleshooting

Troubleshooting Installation

Troubleshooting InstallationTroubleshooting Installation

Troubleshooting Installation

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Cannot install the

printer driver

Procedure not

followed correctly

See “Installing the Printer Driver” on page 53, or see the

S800 Reference Guide on the Setup Software & Reference

Guide CD-ROM for more information.

Previous version of

printer driver or same

printer driver already

installed on computer

Always uninstall the previous version of the printer driver

before installing the new version. See “Uninstalling the

Printer Driver” on page 55.

Other applications

running in the

background

Other open applications on your computer can interfere with

the installation routine. Close any software applications on

your computer before reinstalling the printer driver. See

“Installing the Printer Driver” on page 53.

Installation not

starting automatically

when CD is inserted

into drive

Windows

Windows Windows

Windows

If printer driver installation did not start

automatically when you loaded the CD-ROM:

1. Double-click My Computer

My ComputerMy Computer

My Computer on the Windows

desktop, then double-click the CD-ROM drive

CD-ROM driveCD-ROM drive

CD-ROM drive.

2. Double-click msetup.exe.

msetup.exe. msetup.exe.

msetup.exe.

If you install the printer driver by clicking Start

StartStart

Start, then

Run

RunRun

Run, specify the correct CD-ROM drive and file name

(x:\msetup.exe

x:\msetup.exex:\msetup.exe

x:\msetup.exe, where x

x x

x is the CD-ROM drive).

CD-ROM drive not

specified

Normally, after you insert the S800 CD-ROM the setup

window displays automatically. If it does not:

Windows

Windows Windows

Windows

1. Double-click My Computer

My ComputerMy Computer

My Computer on the Windows

desktop, then double-click the CD-ROM drive

CD-ROM driveCD-ROM drive

CD-ROM drive.

2. Double-click msetup.exe.

msetup.exe.msetup.exe.

msetup.exe.

Macintosh™

Macintosh™Macintosh™

Macintosh™

Double-click the CD-ROM

CD-ROMCD-ROM

CD-ROM icon on your desktop.

Troubleshooting

Troubleshooting Printer Hardware

Troubleshooting Printer HardwareTroubleshooting Printer Hardware

Troubleshooting Printer Hardware

Cannot install the

printer driver

(continued)

CD-ROM drive not

working properly

Windows

WindowsWindows

Windows

Use Windows Explorer to confirm that the CD-ROM is

operating normally:

1. From the Desktop, double-click My Computer

My ComputerMy Computer

My Computer,

then CD-ROM

CD-ROMCD-ROM

CD-ROM.

2. If the files do not appear, refer to your Windows

documentation for more information.

Macintosh

MacintoshMacintosh

Macintosh

Open the Apple System Profiler, click Devices and

Devices and Devices and

Devices and

Volumes

VolumesVolumes

Volumes, then open the CD-ROM.

Computer cannot

detect a printer port

Verify that the correct cable (USB or parallel) is connected to

both your printer and your computer, and that the

connection is secure.

Verify that the computer is turned on and the POWER light is

a steady (non-blinking) green.

If this does not handle the problem, exit the installation

procedure and reinstall the software again.

Also see the S800 Reference Guide on the Setup Software &

Reference Guide CD-ROM for more information.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Paper jams in the

printer

Media jammed during

automatic or manual

feed

1. Gently pull the jammed paper out of the sheet feeder slot

or the paper output slot, whichever is easier.

If the paper tears and some of it is left in the printer, turn

the printer off, open the front cover, and remove the

pieces of paper.

If the paper will not pull out of the printer easily, do not

force it.

2. Reload paper into either the manual or automatic sheet

feeder, then press RESUME

RESUMERESUME

RESUME on the printer.

If you turn the printer off, your print job data will be lost.

Print the job again.

Use a standard paper size whenever possible to prevent

jams.

Troubleshooting

Printer is not

responding

Power cable is not

securely connected

Verify that the power cable is securely connected to the

printer and plugged into a working outlet.

Printer is not turned

on, or is not ready

Verify that the POWER light is on and glowing a steady

green.

If the light is off, press the POWER button. The green light

will blink as the printer is warming up, then go to a steady

(no blink) state when the printer is ready.

If the POWER light is blinking green, this indicates that the

printer is warming up or is processing a print job.

If the POWER light blinks orange, or green and orange

alternately, see “Handling Error Messages” on page 42.

Computer and/or

printer needs reset

Reboot the computer and/or reset the printer.

To reboot the computer, close all open applications, then

restart.

To reset the printer, turn it off, then on again.

Printer and computer

cabled together

incorrectly

Reconnect the printer cable to the correct port, with the

correct cable. See the S800 Reference Guide on the Setup

Software & Reference Guide CD-ROM for more information.

Bad cable Replace the printer cable.

Printing is slow Incorrect printer driver

or settings

Altering driver settings may improve print speed. For

example, draft mode is faster than normal mode, but the

quality of the print is lower. See “Setting Driver Options” on

page 15 for instructions on selecting the optimum print

mode for a print job.

Computer resources

are low; not enough

memory

You may not have enough memory (RAM) on your computer.

Close any open applications that are not needed for

printing.

If the problem persists, consider adding more memory to

your computer.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Troubleshooting

Printing is slow

(continued)

Computer resources

are low; not enough

disk space

When a print job is sent to the printer, it first goes to a

temporary print spool. If the file is large and you have

limited disk space available, this can slow or stop printing.

Windows

WindowsWindows

Windows

Delete all temporary files (.tmp).

If you have Windows 98 or later, you can also run

the Disk Cleanup utility:

1. From the Start

StartStart

Start menu, click Programs

ProgramsPrograms

Programs, then

Accessories

AccessoriesAccessories

Accessories, then System Tools

System ToolsSystem Tools

System Tools, then Disk

Disk Disk

Disk

Cleanup

CleanupCleanup

Cleanup.

2. Select the drive you want to clean, then click OK

OKOK

OK.

3. Check Temporary Files, then click OK

OKOK

OK. The files

will be deleted.

Macintosh

MacintoshMacintosh

Macintosh

If you run out of disk space on your computer, copy

any unused files to floppies, a zip disk or other

removable media, then delete the files from your

hard disk by dragging into the trash.

Printer tried to

print but no ink

on paper

Ink tanks are not

seated properly

Check the ink tanks, and reseat them if necessary. See

“Replacing Ink Tanks” on page 28.

Printhead clogged Verify that the printhead is working properly. See “Printing a

Nozzle Check Pattern” on page 30, or “Cleaning the

Printhead” on page 32.

If necessary, perform multiple printhead cleanings. See the

S800 Reference Guide on the Setup Software & Reference

Guide CD-ROM for more information.

Ink tanks may need to

be replaced

Verify that you have sufficient ink in the ink tanks. See

“Monitoring Ink Levels” on page 27.

If necessary, replace the ink tanks. See “Replacing Ink

Tanks” on page 28.

Printhead may need to

be replaced

Verify that the printhead is working properly. See “Printing a

Nozzle Check Pattern” on page 30, or “Cleaning the

Printhead” on page 32.

If necessary, perform multiple printhead cleanings. See

“Cleaning the Printhead” on page 32, or the S800 Reference

Guide on the Setup Software & Reference Guide CD-ROM for

more information.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Troubleshooting

Troubleshooting Printed Output

Troubleshooting Printed OutputTroubleshooting Printed Output

Troubleshooting Printed Output

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Printout and

screen image

colors appear

different

Low ink Verify that you have sufficient ink in the ink tanks. See

“Monitoring Ink Levels” on page 27.

Printhead may need to

be replaced

Verify that the printhead is working properly. See “Printing a

Nozzle Check Pattern” on page 30, and/or “Cleaning the

Printhead” on page 32.

If necessary, perform multiple printhead cleanings. See

“Cleaning the Printhead” on page 32, or the S800 Reference

Guide on the Setup Software & Reference Guide CD-ROM for

more information.

Printhead not seated

correctly

Reseat printhead. See the S800 Reference Guide on the

Setup Software & Reference Guide CD-ROM for procedures.

Incorrect printer driver

or settings

Altering driver settings may improve the appearance of your

printed image. See “Setting Driver Options” on page 15 for

instructions on selecting the optimum print mode for a print

job.

Color settings need to

be adjusted

You can enhance the color on your printout. See “Adjusting

Color Balance, Brightness and Saturation” on page 23.

Printed colors are

incorrect

One or more ink tanks

installed in the wrong

position.

Verify that each ink tank is lined up with the correct color

label in the printhead. For more information, see “Replacing

Ink Tanks” on page 28.

Smudged or

smeared ink on

paper

Ink tanks are not

seated properly

Check the ink tanks, and reseat them if necessary. See

“Replacing Ink Tanks” on page 28.

Printhead clogged Verify that the printhead is working properly. See “Printing a

Nozzle Check Pattern” on page 30, or “Cleaning the

Printhead” on page 32.

If necessary, perform multiple printhead cleanings. See the

S800 Reference Guide on the Setup Software & Reference

Guide CD-ROM for more information.

Ink tank may need to

be replaced

Verify that you have sufficient ink in the ink tanks. See

“Monitoring Ink Levels” on page 27.

If necessary, replace the ink tanks. See “Replacing Ink

Tanks” on page 28.

Troubleshooting

Smudged or

smeared ink on

paper

(continued)

Printhead may need to

be replaced

Perform multiple printhead cleanings. See “Cleaning the

Printhead” on page 32, or the S800 Reference Guide on the

Setup Software & Reference Guide CD-ROM for more

information.

Printed output is

faded or unclear

Media not loaded

print-side up

Check that your media is placed in the printer facing in the

correct direction. See “Loading Media into the S800” on

page 8.

Low ink Verify that you have sufficient ink in the ink tanks. See

“Monitoring Ink Levels” on page 27.

Printhead nozzles

clogged or damaged

Verify that the printhead is working properly. See “Printing a

Nozzle Check Pattern” on page 30, and/or “Cleaning the

Printhead” on page 32.

If necessary, perform multiple printhead cleanings. See the

S800 Reference Guide on the Setup Software & Reference

Guide CD-ROM for more information.

Ink tanks are not

seated properly

Check the ink tanks, and reseat them if necessary. See

“Replacing Ink Tanks” on page 28.

Printhead needs to be

aligned

Perform printhead alignment. See “Aligning the Printhead”

on page 29.

Meaningless

characters

printed

Corrupted print

instructions are stored

in the printer buffer.

1. Turn the printer off to clear the printer buffer.

2. Cancel the print job from the computer. (See “Cancelling

a Print Job” on page 14.)

3. Turn the printer on again.

Previous print job

paused before it was

finished

If a previous print job was paused before it was printed, turn

the printer and the computer off, then back on again, or

Windows

Windows Windows

Windows

1. Click Start

StartStart

Start, Settings

SettingsSettings

Settings, Printers

PrintersPrinters

Printers.

2. Double-click Canon S800

Canon S800Canon S800

Canon S800 and cancel any

unfinished print jobs.

Macintosh

Macintosh Macintosh

Macintosh

On your keyboard, press the Apple Command key

( ) and the period key (.

.) at the same time. The print

job will be cancelled and the paper ejected.

Printer and computer

not connected

securely

Check the cable connections between the printer and the

computer to verify that they are securely connected.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Troubleshooting

Handling Error Messages

Handling Error MessagesHandling Error Messages

Handling Error Messages

Meaningless

characters

printed

(continued)

Incorrect printer driver

selected

Check the Printer window to verify that the correct printer

driver is selected.

Bad (corrupted) file Create the document again and print it. If it prints

successfully, the original file was corrupted.

ECP mode not set Extended Capabilities (Parallel) Port, or ECP, provides faster

data transfer between the computer and the printer. If the

ECP setting is incorrect, it could result in incorrect print

information going to the printer. See the S800 Reference

Guide on the Setup Software & Reference Guide CD-ROM for

instructions on how to check ECP settings and reconfigure if

needed.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Printer does not

When an error occurs, the POWER/ERROR light blinks. Count the number of orange

blinks between each green blink to identify the problem:

Printer blinks green When the lamp blinks green, the printer is warming up or is

receiving print data from the computer. This is not an error

condition.

2 orange blinks

(paper is out, paper

jam or paper feed

error)

Reload the paper correctly. See “Loading Media into the

S800” on page 8 for how to load different types of media.

If the paper is jammed, see the troubleshooting topic “Paper

jams in the printer” on page 37.

3 orange blinks

(paper jam)

See the troubleshooting topic “Paper jams in the printer” on

page 37.

4 orange blinks

(ink tank is out of ink)

Replace the empty ink tank. See “Monitoring Ink Levels” on

page 27 and “Replacing Ink Tanks” on page 28.

5 orange blinks

(printhead not

installed correctly)

Reseat printhead. See the S800 Reference Guide on the

Setup Software & Reference Guide CD-ROM for procedures.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Troubleshooting

Printer does not

(continued)

6 orange blinks

(printhead not

installed)

Install the printhead. If already installed, remove it, then

check the electrical contact area for any blockage or

protective tape. Re-install it when done. See the S800

Reference Guide on the Setup Software & Reference Guide

CD-ROM on the CD-ROM for procedures.

7 orange blinks

(printhead defective)

Make sure that you are using the printhead designed

specifically for the S800. Turn the printer off and on. If the

problem persists, contact the Customer Care Center.

Printer blinks green

and orange alternately

If the printer starts blinking green and orange alternately,

turn the printer off, unplug it from the power outlet, and wait

a few minutes. Plug it into the power outlet again, turn on

the printer, then restart the print job. If the problem

persists, contact the Customer Care Center.

Low ink alert

displays in the BJ

Print Monitor

One or more of the ink

tanks is low

When Backgrounding is turned on, you can confirm the low

ink alert in the BJ Print Monitor. (See the S800 Reference

Guide on the Setup Software & Reference Guide CD-ROM for

more information on using the BJ Print Monitor.)

After the alert displays, you can continue printing for a short

time, but have a replacement ready to install.

Windows

Windows Windows

Windows

The low ink alert displays in the BJ Status Monitor.

Click the Ink Information tab to determine which ink

tank is low.

Macintosh

Macintosh Macintosh

Macintosh

The low ink alert displays in a status dialog before a

print job starts.

Error message

displays in the BJ

Status Monitor

Printer is out of paper,

ink is low, paper jam

Windows

Windows Windows

Windows

The BJ Status Monitor opens and displays a

message when an error occurs.

Read the error message, then click the Guide

GuideGuide

Guide tab to

display more information about solving the

problem.

Macintosh

Macintosh Macintosh

Macintosh

If Backgrounding is turned on with the Chooser, the

BJ Print Monitor displays an error.

Follow the instructions in the message to resolve the

problem.

See the S800 Reference Guide on the Setup Software

& Reference Guide CD-ROM for more information on

error messages.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Troubleshooting

Customer Care Center

Customer Care CenterCustomer Care Center

Customer Care Center

Canon offers a full range of customer technical support* options:

•For e-mail support, the latest driver downloads and answers to frequently

asked questions (www.usa.canon.com

www.usa.canon.comwww.usa.canon.com

www.usa.canon.com)

•24-hour, 7-day-a-week automated support for troubleshooting issues on

most current products (1-800-423-2366

1-800-423-23661-800-423-2366

1-800-423-2366)

•24-hour, Fax-On-Demand System for product specifications and technical

information (1-800-526-4345

1-800-526-43451-800-526-4345

1-800-526-4345)

•Free technical support Monday–Saturday (excluding holidays) for products

still under warranty** (1-757-413-2848

1-757-413-28481-757-413-2848

1-757-413-2848)

•Technical support 7 days a week (excluding holidays) for products no longer

under warranty, at $9.99 per call (1-757-413-2848

1-757-413-28481-757-413-2848

1-757-413-2848)

* Support program specifics are subject to change without notice.

** Refer to the product information starting on page 64 for warranty details.

System error

message

displays

System error occurred If a system error occurs, printing stops.

Windows

Windows Windows

Windows

A window displays the error message. System errors

may include problems writing to LPT1 or USBPRN,

application errors, or general protection faults.

Make sure that the printer is turned on, the printer

and computer are connected securely, and that the

printer port is operating correctly.

Macintosh

Macintosh Macintosh

Macintosh

The error message contains an error code *XXX,

where * is a letter and XXX is a number, which

represents the cause of the error.Make sure that the

printer is turned on, the printer and computer are

connected securely, and that the printer port is

operating correctly.

Problem

ProblemProblem

Problem Possible Cause

Possible CausePossible Cause

Possible Cause Try This

Try ThisTry This

Try This

Within Canada, call for technical support 24 hours a day, 7 days a

week (1-800-OK-CANON

1-800-OK-CANON1-800-OK-CANON

1-800-OK-CANON).

Chapter 5:

Chapter 5: Chapter 5:

Chapter 5:

The BJ Solution Software–

The BJ Solution Software– The BJ Solution Software–

The BJ Solution Software–

Downloading Images

Downloading ImagesDownloading Images

Downloading Images

The BJ Solution software—a fun way to view, organize, adjust, and print images—

includes ZoomBrowser EX and PhotoRecord (for Windows) and ImageBrowser

(for Macintosh) and PhotoStitch (for Windows/Macintosh).

Easy-to-use features include:

Easy-to-use features include:Easy-to-use features include:

Easy-to-use features include:

•Move, copy, or delete images stored on computer disks.

•Crop images and adjust colors with simple editing tools.

•View all files within a specified folder simultaneously; zoom in and out for

easier visual searches.

•View your files in chronological order via the “time tunnel” window.

•Display images one-by-one at full-screen size using the slide show function.

•Merge a series of images into a panoramic view using the PhotoStitch

feature.

•Produce photo-like prints using Canon Photo Paper Pro or Canon Specialty

Paper. (See “Using Specialty Media” on page 4.) Print multiple images on a

single sheet, and add customized borders and background designs. Even add

titles and insert text in images and on pages. Or use a printing utility,

PhotoRecord, to create your own personal album.

The BJ Solution Software — Downloading Images

Minimum System Requirements

Minimum System Requirements Minimum System Requirements

Minimum System Requirements

Windows

WindowsWindows

Windows

•Pentium 133 MHz, Windows 95/98 (32 MB RAM), Windows 2000/Windows NT

4.0 (64 MB RAM)

Macintosh

MacintoshMacintosh

Macintosh

•Mac OS 8.1 or higher, 20 MB RAM

Installing the BJ Solution Software

Installing the BJ Solution SoftwareInstalling the BJ Solution Software

Installing the BJ Solution Software

To Install the BJ Solution Software in Windows:

To Install the BJ Solution Software in Windows:To Install the BJ Solution Software in Windows:

To Install the BJ Solution Software in Windows:

1. Close any open software applications.

2. Insert the BJ Solution CD in the CD-ROM drive. The Choose Destination

Location dialog box will open. Click Next. To choose another installation

folder, click Browse, then OK.

3. Select the software to be installed. Click Next. Follow the on-screen

instructions.

4. When the Setup Complete dialog box appears, click Finish.

To Install the BJ Solution Software in Macintosh:

To Install the BJ Solution Software in Macintosh:To Install the BJ Solution Software in Macintosh:

To Install the BJ Solution Software in Macintosh:

1. Close any open software applications and insert the BJ Solution CD in the

CD-ROM drive.

2. Double-click the CanonBJSD icon on your desktop. Double-click Install.

3. Select the software to be installed, then click Install. The Choose a Folder

dialog box will open.

Driver features and screen shots described in this chapter, reflect

Windows 98 and may be different for Windows 2000/Windows NT

4.0 users.

If the setup program does not run automatically, click Cancel,

then Exit. Click Start, then Run, and type x:\setup.exe, where

x is your CD-ROM drive.

The BJ Solution Software — Downloading Images

4. Select the destination folder, then click Choose. Follow the on-screen

instructions.

5. When the Installation Has Finished dialog box appears, click OK.

Accessing the Online Manual

Accessing the Online ManualAccessing the Online Manual

Accessing the Online Manual

The BJ Solution CD includes an electronic manual that is viewable with Adobe®

Acrobat Reader 4.0. Follow the instructions below to install Acrobat Reader,

which will enable you to view or print the BJ Solution Disk User’s Manual.

To install Adobe Acrobat Reader in Windows:

To install Adobe Acrobat Reader in Windows:To install Adobe Acrobat Reader in Windows:

To install Adobe Acrobat Reader in Windows:

1. On your computer, insert the BJ Solution CD in the CD-ROM drive. The

BJ Solution installer program will begin. Click Cancel, then Exit Setup.

2. Click Start, then Run, then type x:\readme\english\acrobat\ar405eng.exe,

where x is your CD-ROM drive. Follow the on-screen instructions.

To view the manual in Windows:

To view the manual in Windows:To view the manual in Windows:

To view the manual in Windows:

1. Insert the CD in the CD-ROM drive.

2. The BJ Solution installer program will begin. Click Cancel, then Exit Setup.

3. Click Start, then Run, then type

x:\readme\english\bj_solution_disk_manual.pdf

where x is your CD-ROM drive. Click OK.

To install Adobe Acrobat Reader in Macintosh:

To install Adobe Acrobat Reader in Macintosh:To install Adobe Acrobat Reader in Macintosh:

To install Adobe Acrobat Reader in Macintosh:

1. On your computer, insert the BJ Solution CD in the CD-ROM drive.

2. From your desktop, double-click the CanonBJSD icon, then click Readme,

English, Acrobat, Reader Installer. Follow the on-screen instructions.

To view the manual in Macintosh:

To view the manual in Macintosh:To view the manual in Macintosh:

To view the manual in Macintosh:

1. Insert the CD in the CD-ROM drive.

2. From your desktop, double-click the CanonBJSD icon. Double-click Readme,

English, BJ_Solution_Disk_Manual.pdf.

The BJ Solution Software — Downloading Images

Windows Users: Using Your Software

Windows Users: Using Your SoftwareWindows Users: Using Your Software

Windows Users: Using Your Software

In this section you’ll learn how to:

In this section you’ll learn how to:In this section you’ll learn how to:

In this section you’ll learn how to:

•Start ZoomBrowser EX

•Print on Canon Photo Paper Pro

•Merge photos to create a panoramic view

Starting ZoomBrowser EX

Starting ZoomBrowser EX Starting ZoomBrowser EX

Starting ZoomBrowser EX

To Start ZoomBrowser EX:

To Start ZoomBrowser EX: To Start ZoomBrowser EX:

To Start ZoomBrowser EX:

1. Make sure the images are on your hard drive or other accessible media.

2. Double-click the Canon ZoomBrowser EX icon on the desktop to start the

program.

3. From the File menu, select Add Image

Library. Identify where the images are

stored, and click OK. The images will

display as thumbnails.

Printing on Canon Photo Paper Pro

Printing on Canon Photo Paper ProPrinting on Canon Photo Paper Pro

Printing on Canon Photo Paper Pro

To print on Canon Photo Paper Pro:

To print on Canon Photo Paper Pro:To print on Canon Photo Paper Pro:

To print on Canon Photo Paper Pro:

1. Select a folder or images for printing from the

ZoomBrowser EX Display window and click Print Layout to

start the PhotoRecord program. The selected images will

display automatically.

If the Canon ZoomBrowser EX icon does not appear on the

desktop, click Start, Programs, Canon Utilities,

ZoomBrowser EX, then ZoomBrowser EX.

The BJ Solution Software — Downloading Images

2. From the PhotoRecord window, you can drag images to

change the layout, input descriptive text or captions, or

add images.

3. Click Album Settings. The Album Settings dialog box will

appear.

4. Make sure the Canon S800 is the selected printer.

5. Under Album Type, select Canon perforated paper

printing. Canon Photo Paper Pro 4 x 6 will become the

default media. The results will preview, click OK.

6. Load a sheet of Canon Photo Paper Pro into the paper tray,

then click Instant Print.

When using Canon Photo Paper Pro 4 x 6, insert the

sheets in the direction shown and print on the glossier

side. When finished, remove perforated edges. The

results look just like a photograph.

Merging Photos to Create a Panoramic View

Merging Photos to Create a Panoramic ViewMerging Photos to Create a Panoramic View

Merging Photos to Create a Panoramic View

You can merge a series of overlapping images into a seamless panoramic view.

To create a panoramic view:

To create a panoramic view:To create a panoramic view:

To create a panoramic view:

1. Select the images in the ZoomBrowser

window, then click Select All. The

images will highlight. From the Edit

menu, select PhotoStitch. The

PhotoStitch program will start.

2. Follow the on-screen instructions to

arrange, stitch, rotate, enlarge, or reduce

your image.

Remember, when handling specialty

media papers, always follow the

instructions included with the media for

the best printing results. See “Using

Specialty Media” on page 4 for a list of

other fun-to-use Canon Specialty

Papers.

The BJ Solution Software — Downloading Images

Windows Users: Uninstalling the BJ Solution Software

Windows Users: Uninstalling the BJ Solution SoftwareWindows Users: Uninstalling the BJ Solution Software

Windows Users: Uninstalling the BJ Solution Software

To uninstall the BJ Solution Software in Windows:

To uninstall the BJ Solution Software in Windows:To uninstall the BJ Solution Software in Windows:

To uninstall the BJ Solution Software in Windows:

•Click Start, Programs. Click Canon Utilities, ZoomBrowser EX, then

ZoomBrowser Uninstall, and follow the on-screen instructions.

•Click Start, Programs. Click Canon Utilities, PhotoStitch, then PhotoStitch

Uninstall, and follow the on-screen instructions.

Macintosh Users: Using Your Software

Macintosh Users: Using Your SoftwareMacintosh Users: Using Your Software

Macintosh Users: Using Your Software

In this section you’ll learn how to:

In this section you’ll learn how to:In this section you’ll learn how to:

In this section you’ll learn how to:

•Start ImageBrowser

•Print on Canon Photo Paper Pro

•Merge photos to create a panoramic view

Starting ImageBrowser

Starting ImageBrowser Starting ImageBrowser

Starting ImageBrowser

To Start ImageBrowser EX:

To Start ImageBrowser EX:To Start ImageBrowser EX:

To Start ImageBrowser EX:

1. Make sure the images are on your hard drive or other accessible media.

2. Double-click the Canon ImageBrowser icon on the desktop to

start the program.

3. Double-click the folder for the device

containing your images in the Browser

window. The images will display as

thumbnails.

The BJ Solution Software — Downloading Images

Printing on Canon Photo Paper Pro

Printing on Canon Photo Paper ProPrinting on Canon Photo Paper Pro

Printing on Canon Photo Paper Pro

To print on Canon Photo Paper Pro:

To print on Canon Photo Paper Pro:To print on Canon Photo Paper Pro:

To print on Canon Photo Paper Pro:

1. Select the images you desire to print, then click Print Layout. The selected

images will display automatically.

2. From the Browser window, you can drag images to change the layout, input

descriptive text or captions, or add images.

3. Click Layout Options in the Print window. The Layout

Options dialog box will open.

4. Under Layout Type, select Canon perforated paper.

Canon Photo Paper Pro 4 x 6 will become the default

media. Results will preview, then click OK.

5. The Paper Registration dialog box will open. Click OK.

6. In the Page Setup dialog box, select the Paper Size

menu and select Custom 1 - 3.

7. Click Custom. The Custom dialog box will open. Type

the Photo Paper Pro values found in the Paper

Registration dialog box. Click Apply. Make sure to

save your setting for future use.

8. Click OK in the Page Setup dialog box. The paper size is registered.

9. Click Print. The printer driver setup screen will open.

10.Load a sheet of Canon Photo Paper Pro into the paper tray. Click Print.

Now that Canon Photo Paper Pro has been registered, you can

simply select this custom paper size in the Page Setup dialog box

for future use.

The BJ Solution Software — Downloading Images

When using Canon Photo Paper Pro 4 x 6, insert the sheets in the direction

shown and print on the glossier side. When finished, remove perforated

edges. The results look just like a photograph.

Merging Photos to Create a Panoramic View

Merging Photos to Create a Panoramic ViewMerging Photos to Create a Panoramic View

Merging Photos to Create a Panoramic View

You can merge a series of overlapping images into a seamless panoramic view.

To create a panoramic view:

To create a panoramic view:To create a panoramic view:

To create a panoramic view:

1. Select the images in the Browser window, then click Select All. The images

will highlight. In the Edit menu, select PhotoStitch. The PhotoStitch program

will start.

2. Follow the on-screen instructions to

arrange, stitch, rotate, enlarge, or reduce

your image.

Macintosh Users: Uninstalling the BJ Solution

Macintosh Users: Uninstalling the BJ Solution Macintosh Users: Uninstalling the BJ Solution

Macintosh Users: Uninstalling the BJ Solution

Software

SoftwareSoftware

Software

To uninstall the BJ Solution Software in Macintosh:

To uninstall the BJ Solution Software in Macintosh:To uninstall the BJ Solution Software in Macintosh:

To uninstall the BJ Solution Software in Macintosh:

•Drag its folders to the Trash

TrashTrash

Trash icon located on your desktop.

Remember, when handling specialty

media papers, always follow the

instructions included with the media for

the best printing results. See “Using

Specialty Media” on page 4 for a list of

other fun-to-use Canon Specialty

Papers.

Appendix

AppendixAppendix

Appendix

The following topics are included in this appendix:

•Installing the Printer Driver

•Uninstalling the Printer Driver

•Registering Your Canon Product

•System Requirements

•Safety Information

•Regulatory Information

•Product Specifications

•Limited Warranty—U.S. Only

Installing the Printer Driver

Installing the Printer DriverInstalling the Printer Driver

Installing the Printer Driver

To install the printer driver in Windows:

To install the printer driver in Windows:To install the printer driver in Windows:

To install the printer driver in Windows:

1. Be sure the printer is off before continuing.

2. Turn the computer on, then insert the S800 Setup Software & Reference

Guide CD-ROM in the CD-ROM drive. The setup program should run

automatically.

For Windows 2000 or Windows NT 4.0, refer to the README.TXT

file on the S800 Setup Software & Reference Guide CD-ROM.

If the printer was turned on when the setup program ran, the Add

New Hardware Wizard will appear. Do NOT use the wizard—click

Cancel to close the window and continue.

Appendix

3. Read the release notes, then click Next

NextNext

Next.

4. Read the License Agreement, then click Yes.

Yes.Yes.

Yes.

5. When the main menu appears, click Install Software.

Install Software.Install Software.

Install Software.

6. Select Printer Driver

Printer DriverPrinter Driver

Printer Driver, then click Start

StartStart

Start. The printer driver will load

automatically.

7. At a certain point in the installation process, you will be prompted to turn on

the printer so the printer port (connection) can be automatically detected.

When prompted, turn on the printer. When the printer port has been

identified, click OK.

OK.OK.

OK.

8. Click Yes if you are prompted to restart the computer.

When the software installation process is completed, click Exit.

Exit.Exit.

Exit.

To install the printer driver in Mac OS:

To install the printer driver in Mac OS:To install the printer driver in Mac OS:

To install the printer driver in Mac OS:

1. Prepare your Mac (if needed).

•If you have an iMac® with Mac OS 8.1, download and install the iMac

Update 1.0 from www.apple.com.

•If you have multiple users set up in OS 9, log in as the Owner.

•To install the printer to a network, see the S800 Reference Guide on the

Setup Software & Reference Guide CD-ROM.

•If the setup program does not run automatically, click Start,

Start,Start,

Start,

then Run,

Run, Run,

Run, then

type x:\msetup.exe

x:\msetup.exe x:\msetup.exe

x:\msetup.exe (where x

x is the CD-ROM

drive).

•If prompted, select a language, then click OK.

OK.OK.

OK.

If a message prompts you to restart Windows, remove the

CD-ROM, then click OK.

OK.OK.

OK. After the computer restarts, re-insert the

CD-ROM and continue.

If your computer cannot detect a printer port, see the

troubleshooting tip for “Computer cannot detect a printer port”

on page 37.

Appendix

2. Close any open software applications.

3. Insert the S800 Setup Software & Reference Guide CD-ROM in the CD-ROM

drive.

4. Open the printer driver folder on the CD-ROM, then select the English folder.

5. Double-click the Installer

InstallerInstaller

Installer icon.

6. Read the License Agreement, then click Accept.

Accept.Accept.

Accept.

7. Click Install.

Install.Install.

Install. The the printer driver will load automatically.

8. When the installation has completed, click Restart.

Restart.Restart.

Restart.

9. After the computer restarts, select the Apple

AppleApple

Apple menu, then Chooser.

Chooser.Chooser.

Chooser.

10.Click the S800

S800S800

S800 icon in the Chooser.

11.Close the Chooser.

Uninstalling the Printer Driver

Uninstalling the Printer Driver Uninstalling the Printer Driver

Uninstalling the Printer Driver

To uninstall the printer driver in Windows:

To uninstall the printer driver in Windows:To uninstall the printer driver in Windows:

To uninstall the printer driver in Windows:

1. Click Start

StartStart

Start, Programs

ProgramsPrograms

Programs, then BJ Printer

BJ PrinterBJ Printer

BJ Printer.

2. Click Uninstall

UninstallUninstall

Uninstall.

3. Click Yes

YesYes

Yes to confirm that you want to uninstall the printer driver.

To uninstall the printer driver in Mac OS:

To uninstall the printer driver in Mac OS:To uninstall the printer driver in Mac OS:

To uninstall the printer driver in Mac OS:

1. Insert the S800 Setup Software & Reference Guide CD-ROM in the CD-ROM

drive.

2. Double-click Printer Driver

Printer DriverPrinter Driver

Printer Driver.

If a “No other applications can be running...” message displays,

click Continue.

Continue.Continue.

Continue.

To use the BJ Print Monitor, you must click the Background

BackgroundBackground

Background button

to the On

OnOn

On position.

For instructions on using this feature, see the S800 Reference

Guide on the S800 Setup Software & Reference Guide CD-ROM.

Appendix

3. Double-click Installer

InstallerInstaller

Installer in the English folder.

4. Read the License Agreement, then click Accept

AcceptAccept

Accept.

5. Select Uninstall

UninstallUninstall

Uninstall from the drop-down list.

6. Click Uninstall.

Uninstall.Uninstall.

Uninstall.

Registering Your Canon Product

Registering Your Canon ProductRegistering Your Canon Product

Registering Your Canon Product

To register your Canon product in Windows:

To register your Canon product in Windows:To register your Canon product in Windows:

To register your Canon product in Windows:

1. Insert the S800 Setup Software & Reference Guide CD-ROM in the CD-ROM

drive.

2. When the Canon installation screen launches, click Install Software.

Install Software.Install Software.

Install Software.

3. Click Utilities/Product Registration.

Utilities/Product Registration.Utilities/Product Registration.

Utilities/Product Registration.

4. Click Product Registration

Product Registration Product Registration

Product Registration and follow the on-screen instructions to register

your product. The serial number is located on the inside of the printer, to the

right of the printhead.

To register your Canon product in Macintosh:

To register your Canon product in Macintosh:To register your Canon product in Macintosh:

To register your Canon product in Macintosh:

1. Insert the S800 Setup Software & Reference Guide CD-ROM in the CD-ROM

drive.

2. From the Canon BJ window, double-click the Product Registration

Product RegistrationProduct Registration

Product Registration icon.

3. Click the Register Now

printer, to the right of the printhead.

System Requirements

System RequirementsSystem Requirements

System Requirements

Windows 95/98: 486 processor; 16 MB RAM; 40 MB free hard disk space

Windows 2000: Pentium® processor, 133 MHz or faster; 32 MB RAM for

Professional, 64 MB RAM for Server; 25 MB free hard disk

space

Windows Me: Pentium processor, 150 MHz or faster; 32 MB RAM; 40 MB

free hard disk space

Appendix

Windows NT 4.0: Pentium processor; 16 MB RAM; 25 MB free hard disk space

Macintosh: OS 8.1 or later; USB port; 10 MB RAM; 30 MB free hard disk

space

Safety Information

Safety InformationSafety Information

Safety Information

Warnings and Cautions

Warnings and CautionsWarnings and Cautions

Warnings and Cautions

This guide uses the following icons to indicate situations that could cause

damage or injury:

Read and follow all of these cautions and warnings to ensure the safe use of the

printer. To avoid the hazards of fire, personal injury, or damage to the printer,

never attempt to use the printer in any way other than the methods described in

this guide.

Choosing a Location

Choosing a LocationChoosing a Location

Choosing a Location

•Never set the printer on a surface that is unstable or subject to excessive

vibration. The printer could tip or fall and cause injury.

•Never use the printer in a location that is subject to high humidity, dust, high

temperatures, or direct sunlight.

If you have an iMac with Mac OS 8.1, you must upgrade the

OS before installing the printer driver. iMac Update 1.0 is

available by download from www.apple.com.

If you have multiple users set up in OS 9, log in as the Owner

before downloading and installing.

Always follow the instructions provided in Warnings to prevent

potential serious personal injury or death as a result of careless

operation of the equipment.

Always follow the instructions provided in Cautions to prevent

minor injuries to yourself or damage to the equipment as a result

of careless operation of the equipment.

Never place the printer near flammable solvents such as alcohol,

thinner, etc. To avoid the hazards of fire or electric shock, keep all

flammable liquids away from the printer.

Appendix

•Set up and use the printer in a location where ambient temperature is within

41°F–95°F (5°C–35°C) and 10%–90% humidity with no condensation.

•Always carry the printer with both hands holding both ends of the printer. To

avoid dropping the printer and causing injury, always carry it carefully when

moving it to another location.

Power Supply

Power SupplyPower Supply

Power Supply

•Always push the plug completely into the power outlet. A loose or poorly

connected plug could cause a fire or electric shock.

•Never use the printer if the power cord is bundled or knotted. To prevent the

hazards of fire or electric shock, make sure the power cord is straight.

Never place the printer on a thick carpet or rug. Fibers or dust

entering the printer could cause a fire.

Keep the power outlet for the printer free of all obstacles so you

can unplug the power cord at any time. Such obstacles could

prevent you from unplugging the printer when a printer fault

occurs and cause a fire or electric shock. The socket-outlet shall

be installed near the equipment and shall be easily accessible.

Never attempt to plug the power cord into a power outlet when

your hands are wet. To avoid electric shock, make sure that your

hands are dry.

Never cut, modify, stretch, bend, or twist the power cord, and

never place heavy objects on the power cord. A power leak from a

damaged power cord could cause a fire or electric shock.

Never plug the printer power cord into a power outlet (power

board, double adapter, etc.) that is shared by other devices or

office equipment. To prevent the hazards of fire or electric shock,

avoid overloading power points.

If you detect smoke, unusual odors, or strange noises around the

printer, immediately press the POWER button to turn off the

printer and disconnect the power plug. To avoid fire or electric

shock, never use the printer under these conditions. Call for the

Customer Care Center.

Appendix

•Always grasp the plug when you unplug the power cord. Pulling on the power

cord could damage the cord and cause a fire or electric shock.

Cleaning and Maintaining the Printer

Cleaning and Maintaining the PrinterCleaning and Maintaining the Printer

Cleaning and Maintaining the Printer

•Use only a slightly damp cloth to clean the printer. Never use flammable

solvents like alcohol, benzene, thinner, etc. If a flammable solvent contacts

an electrical component inside the printer, a fire or electric shock could

result.

•Always unplug the printer power cord before you clean the printer. If you

mistakenly turn on the printer while cleaning it, you could touch moving

components inside the printer and suffer injury.

•Never attempt to disassemble or modify the printer. The printer contains high

voltage components which could cause a fire or serious electric shock.

Working Around the Printer

Working Around the Printer Working Around the Printer

Working Around the Printer

Never use an extension cord. To avoid a fire or electric shock,

always plug the power cord directly into the power outlet.

Never use a power supply voltage other than that supplied in the

country where you purchased the printer. Using incorrect voltage

could cause a fire or electric shock. The correct power supply

voltage for this printer is AC 120V, 60 Hz.

Never use flammable sprays near the printer. Gases in the spray

could cause a fire or electric shock if they come in contact with

electrical components inside the printer.

Never insert your fingers or hands inside the printer while it is

printing. The printer contains moving parts which could cause

injury.

Never place anything on top of the printer, especially metal

objects (paper clips, staples, etc.), or containers with flammable

solvents (alcohol, thinners, etc.) Objects falling into the printer

could cause a fire or electric shock.

Appendix

Printhead and Ink Tanks

Printhead and Ink TanksPrinthead and Ink Tanks

Printhead and Ink Tanks

Turning Off the Printer

Turning Off the PrinterTurning Off the Printer

Turning Off the Printer

To avoid printer malfunction always use the POWER button to turn the printer on

and off. Never remove the power cord from the power outlet until you have turned

off the printer by pressing the POWER button. After the POWER/ERROR light goes

out, you can unplug the power cord from the power outlet.

Using the Printer Near Appliances and Fluorescent Lamps

Using the Printer Near Appliances and Fluorescent LampsUsing the Printer Near Appliances and Fluorescent Lamps

Using the Printer Near Appliances and Fluorescent Lamps

Allow at least 6 inches clearance between the printer and another appliance or a

fluorescent lamp. Electrical noise generated by a fluorescent lamp placed too

close to the printer could cause the printer to malfunction.

Regulatory Information

Regulatory InformationRegulatory Information

Regulatory Information

Color Photo Printer Model: K10201 (S800)

Color Photo Printer Model: K10201 (S800)Color Photo Printer Model: K10201 (S800)

Color Photo Printer Model: K10201 (S800)

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the

If any foreign object, especially a piece of metal or liquid, falls

into the printer, immediately press the POWER button to turn off

the printer, unplug the power cord, then call the Customer Care

Center. Continuing to use the printer after a foreign object has

fallen into it could cause a fire or electric shock.

For safety, always store printhead and ink tanks out of the reach

of small children. If a child accidentally licks or ingests any ink,

consult a physician immediately.

Never subject a printhead or ink tank to shocks or excessive

vibration. Shaking could cause ink to leak and stain clothing.

Never touch the printhead or electrical contacts on a printhead

immediately after removing it from the printer. These metal parts

become very hot during printing and could cause minor burns.

Appendix

instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•Consult the dealer or an experience radio/TV technician for help.

Do not make any changes or modifications to the equipment unless otherwise

specified in the manual. Should such changes or modifications be made, you

could be required to stop operation of the equipment.

Use of shielded cable is required to comply with Class B limits in Subpart B of Part

15 of FCC Rules.

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

1-516-328-5600

Canadian Radio Interference Regulations

Canadian Radio Interference RegulationsCanadian Radio Interference Regulations

Canadian Radio Interference Regulations

This digital apparatus does not exceed Class B limits for radio noise emissions

from a digital apparatus as set out in the interference-causing equipment

standard entitled “Digital Apparatus”, ICES-003 of the Industry of Science

Canada.

Cet appareil numérique respecte les limites de bruits radioléctiques applicables

aux appareils numériques de Classe B prescrites dans la norme sur le matériel

brouilleur: “Appareils Numériques”, NMB-003 édicatée par l’Industrie et

Sciences Canada.

Appendix

Product Specifications

Product SpecificationsProduct Specifications

Product Specifications

Printing method:

Printing method:Printing method:

Printing method: Bubble Jet ink on-demand

Printing resolution:

Printing resolution:Printing resolution:

Printing resolution: 2400 x 1200 dpi

Print speed:

Print speed: Print speed:

Print speed: (Printing with Canon standard pattern; speeds may vary based on contents

of print job and processor speed.)

Color photo (4" x 6") Approx. 1 minute

Color photo (8" x 10") Approx. 2 minutes

Print direction:

Print direction:Print direction:

Print direction: Bi-directional

Print width:

Print width: Print width:

Print width: 8.0 inches maximum (203 mm)

Resident print control mode:

Resident print control mode:Resident print control mode:

Resident print control mode: Canon extended mode

Receiver buffer:

Receiver buffer:Receiver buffer:

Receiver buffer: 80KB

Interface (parallel):

Interface (parallel):Interface (parallel):

Interface (parallel): IEEE 1284-compatible

Interface (USB):

Interface (USB):Interface (USB):

Interface (USB): USB 1.1-compatible

Interface connector (parallel):

Interface connector (parallel):Interface connector (parallel):

Interface connector (parallel): Amphenol 57-40360 or equivalent

Interface connector (USB):

Interface connector (USB):Interface connector (USB):

Interface connector (USB): USB standard Series B receptacle

Recommended printer cable (parallel):

Recommended printer cable (parallel):Recommended printer cable (parallel):

Recommended printer cable (parallel):

Material:

Material: Material:

Material: AWG28 or larger

Type:

Type: Type:

Type: Twisted-pair shielded cable

Length:

Length: Length:

Length: Up to 6.5 feet (2.0 m)

Connectors:

Connectors:Connectors:

Connectors: Amphenol 30360 or equivalent

Recommended printer cable (USB):

Recommended printer cable (USB):Recommended printer cable (USB):

Recommended printer cable (USB):

Material:

Material:Material:

Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair)

Type:

Type: Type:

Type: Twisted-pair shielded cable

Length:

Length:Length:

Length: Up to 6.5 feet (2.0 m)

Connectors:

Connectors:Connectors:

Connectors: USB standard Series B pluggable

Acoustic noise level:

Acoustic noise level:Acoustic noise level:

Acoustic noise level: Approx. 37 dB (when printing with SuperPhoto print mode)

Operating environment:

Operating environment:Operating environment:

Operating environment:

Temperature:

Temperature: Temperature:

Temperature: 41°F to 95°F (5°C to 35°C)

Humidity:

Humidity:Humidity:

Humidity: 10% to 90% (no condensation)

Storage environment:

Storage environment:Storage environment:

Storage environment:

Temperature:

Temperature:Temperature:

Temperature: 32°F to 95°F (0°C to 35°C)

Humidity:

Humidity:Humidity:

Humidity: 5% to 90% (no condensation)

Power supply:

Power supply:Power supply:

Power supply: AC 120 V, 60 Hz

Power consumption:

Power consumption:Power consumption:

Power consumption:

Standby:

Standby:Standby:

Standby: Approx. 5 W

Printing:

Printing:Printing:

Printing: Approx. 26 W

Dimensions:

Dimensions:Dimensions:

Dimensions: (with paper rest and paper output tray retracted)

17.7" (W) x 13.5" (D) x 8.2" (H)

450 mm (W) x 343 mm (D) x 208 mm (H)

Weight:

Weight:Weight:

Weight: Approx. 13 lb. (5.9 kg)

Feed method:

Feed method:Feed method:

Feed method: Continuous feed through auto sheet feeder for High Resolution Paper,

Photo Paper Pro, Photo Paper Pro 4" x 6", plain paper, envelopes,

Transparencies, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo

Cards, T-shirt Transfers, Banner Paper

Sheet feeder capacity:

Sheet feeder capacity:Sheet feeder capacity:

Sheet feeder capacity:

Plain paper (17 lb.) 100 sheets maximum

High Resolution Paper 80 sheets maximum

Appendix

Envelopes 10 envelopes maximum

Transparencies 10 sheets maximum

Glossy Photo Paper 1 sheet

High Gloss Photo Film 1 sheet

Glossy Photo Cards 1 sheet

Banner Paper 1 sheet (can print up to 6 connected sheets)

T-shirt Transfers 1 sheet

Photo Paper Pro 4" x 6" 20 sheets

Photo Paper Pro 1 sheet

Magnet Sheets 1 sheet

Ordinary print media:

Ordinary print media:Ordinary print media:

Ordinary print media:

Regular size:

Regular size:Regular size:

Regular size: Letter, Legal, 4" x 6", standard #10 and European DL envelopes

Weight:

Weight: Weight:

Weight: Automatic feed: 17–23 lb.

Manual feed: 17–133 lb.

Thickness:

Thickness: Thickness:

Thickness: 0.02 inches (0.6 mm)

Graphic image printing:

Graphic image printing:Graphic image printing:

Graphic image printing:

Data format

Data formatData format

Data format Canon extended mode raster image format

Resolution

ResolutionResolution

Resolution Canon extended mode 300, 600, 1200, 2400 dpi

Printhead:

Printhead: Printhead:

Printhead: Nozzles: 1,536 (256 per color)

Appendix

Limited Warranty—U.S. Only

Limited Warranty—U.S. OnlyLimited Warranty—U.S. Only

Limited Warranty—U.S. Only

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon

brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the

United States. The product that you have purchased is the only product to which this warranty card and the

limited warranty provided by Canon and stated on the card apply.

Your product, when delivered to you in new condition in its original container, is warranted against defects

in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective

parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility (“ASF”) for

such product, as applicable, and proven to be defective upon inspection, will be exchanged for new or

comparable rebuilt parts, or a refurbished product, as determined by the Canon repair facility or the ASF.

Warranty repair or replacement shall not extend the original warranty period of the defective product. This

limited warranty does not cover any supplies or accessories, including without limitation, ink cartridges and ink

tanks, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the product is used in conjunction with compatible computer

equipment and compatible software, as to which items Canon shall have no responsibility.

Non-Canon brand equipment and software that may be distributed with the product are sold “as is,” without

warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a

particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-

Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the product, and does not apply in

the following cases:

(a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration,

accident, electrical current fluctuations, failure to follow operating, maintenance or environmental

instructions prescribed in Canon’s instruction manual, or service performed by other than a Canon repair

facility or an ASF.

(b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause

abnormally frequent service calls or service problems.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED

WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE,

GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. (SOME STATES DO NOT

ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO

YOU.) CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR

SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE

THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST

CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED

THE ALLEGED DAMAGE.

WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY

TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR

INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT

ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE

OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A

GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Appendix

Canon offers a full range of customer technical support* options:

• For e-mail technical support, the latest driver downloads and answers to frequently asked questions

(www.usa.canon.com)

(www.usa.canon.com)(www.usa.canon.com)

(www.usa.canon.com)

• 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products

(1-800-423-2366)

(1-800-423-2366)(1-800-423-2366)

(1-800-423-2366)

• 24-hour, Fax-On-Demand System for product specifications and technical information

(1-800-526-4345)

(1-800-526-4345)(1-800-526-4345)

(1-800-526-4345)

• Free technical support Monday—Saturday (excluding holidays) for products still under warranty**

(1-757-413-2848)

(1-757-413-2848)(1-757-413-2848)

(1-757-413-2848)

• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call

(1-757-413-2848)

(1-757-413-2848)(1-757-413-2848)

(1-757-413-2848)

If the problem can’t be corrected by using one of the above technical support options, you will be asked to

follow the applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is

Note that a dated proof of purchase (bill of sale) is Note that a dated proof of purchase (bill of sale) is

Note that a dated proof of purchase (bill of sale) is

required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your

required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your

required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your

dated bill of sale. You will also need to supply the product serial number.

dated bill of sale. You will also need to supply the product serial number.dated bill of sale. You will also need to supply the product serial number.

dated bill of sale. You will also need to supply the product serial number.

Carry-In/Mail-In

Carry-In/Mail-InCarry-In/Mail-In

Carry-In/Mail-In

Carry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name and

telephone number of the ASF(s) nearest to your location may be obtained from our Web site at:

www.usa.canon.com

www.usa.canon.comwww.usa.canon.com

www.usa.canon.com, or by calling the Canon Customer Care Center at 1-800-423-2366

1-800-423-23661-800-423-2366

1-800-423-2366. If shipping is involved,

it is your responsibility to properly package and send your defective product, together with your dated proof of

purchase, a complete explanation of the problem and a return address, to the ASF at your expense. Do not

Do not Do not

Do not

include any other items with your product.

include any other items with your product. include any other items with your product.

include any other items with your product. The repair(s) covered by this limited warranty will be made and the

product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will

be charged to you at such costs as each ASF may generally establish from time to time.

InstantExchange

InstantExchangeInstantExchange

InstantExchange†

††

†

InstantExchange is a warranty program that expedites, usually by the next business day,†† the exchange of

a defective product with a refurbished product. The refurbished product you receive will be covered by the

balance of the period remaining on your original limited warranty. Note that by using this service you will keep

Note that by using this service you will keep Note that by using this service you will keep

Note that by using this service you will keep

the replacement product that is sent to you, and your originally purchased product shall become the property of

the replacement product that is sent to you, and your originally purchased product shall become the property of the replacement product that is sent to you, and your originally purchased product shall become the property of

the replacement product that is sent to you, and your originally purchased product shall become the property of

Canon.

Canon. Canon.

Canon. InstantExchange warranty program service is available only during the express limited-warranty period

for your product and only in the continental United States, Alaska and Hawaii during such period.

If the Canon Customer Care Center representative cannot correct the problem with your product over the

telephone, and you elect InstantExchange warranty program service, the representative will issue you a

reference number upon verification of warranty eligibility. You will be asked for information pertaining to your

defective product and for a ship-to location for the replacement product (street address only). You must also

provide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a new

product at the time you elect InstantExchange warranty program service. Your credit card number will be

Your credit card number will be Your credit card number will be

Your credit card number will be

charged in an amount up to the cost of a new product

charged in an amount up to the cost of a new productcharged in an amount up to the cost of a new product

charged in an amount up to the cost of a new product

(i) if you do not return your defective product to a Canon

repair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the

product is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired or

has not been sufficiently established by your supplying the appropriate documentation.

The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon.

After receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions

to ship the defective product to a Canon repair facility. You must return the defective product in the shipping

carton in which the replacement product was packed (be sure to retain your ink cartridges and tanks), and you

Appendix

must include the reference number, a copy of your dated proof of purchase

a copy of your dated proof of purchase a copy of your dated proof of purchase

a copy of your dated proof of purchase (bill of sale) and a complete

explanation of the problem. Do not include any other items in the return

Do not include any other items in the returnDo not include any other items in the return

Do not include any other items in the return shipping container.

This limited warranty gives you specific legal rights, and you may also have other rights that vary from

state to state.

* Support program specifics are subject to change without notice.

** Refer to the individual product information for warranty details.

† InstantExchange warranty program service is subject to availability of refurbished replacement units.

†† 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent

information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day

InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the

event of factors beyond Canon’s reasonable control.

Index

IndexIndex

Index

adjusting

brightness . . . . . . . . . . . . . . . . . . . . . . . . . . 23

color balance . . . . . . . . . . . . . . . . . . . . . . . . 23

color saturation . . . . . . . . . . . . . . . . . . . . . . 23

colors in photographs . . . . . . . . . . . . . . . . . 20

print quality . . . . . . . . . . . . . . . . . . . . . .20, 22

advanced print features. . . . . . . . . . . . . . . . . 19

aligning the printhead . . . . . . . . . . . . . . . . . . 29

banner paper . . . . . . . . . . . . . . . . . . . . . . . . . . 5

BJ Solution Software . . . . . . . . . . . . . . . . . . . 45

installing . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

brightness, adjusting. . . . . . . . . . . . . . . . . . . 23

Camera print mode. . . . . . . . . . . . . . . . . . . . . 15

cancelling print jobs, how to . . . . . . . . . . . . . 14

cleaning the printhead. . . . . . . . . . . . . . . . . . 32

color balance, adjusting . . . . . . . . . . . . . . . . 23

color photographs, optimizing colors in . . . 20

color saturation, adjusting . . . . . . . . . . . . . . 23

creative media

banner paper . . . . . . . . . . . . . . . . . . . . . . . . . 5

how to load . . . . . . . . . . . . . . . . . . . . . . . . . . 8

magnet sheets . . . . . . . . . . . . . . . . . . . . . . . . 5

transparencies. . . . . . . . . . . . . . . . . . . . . . . . 5

T-Shirt Transfers . . . . . . . . . . . . . . . . . . . . . . 5

customer care center, contacting . . . . . . . . . 44

default printer, setting. . . . . . . . . . . . . . . . . . . 2

Draft print mode . . . . . . . . . . . . . . . . . . . . . . . 15

driver

definition of . . . . . . . . . . . . . . . . . . . . . . . . . . 1

installing . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

recalling saved settings . . . . . . . . . . . . . . . 24

removing . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

saving setting for future use. . . . . . . . . . . . 24

setting options . . . . . . . . . . . . . . . . . . . . . . 15

troubleshooting installation of . . . . . . . . . 36

uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . 55

DTP print mode . . . . . . . . . . . . . . . . . . . . . . . . 15

edges, smoothing . . . . . . . . . . . . . . . . . . . . . 19

envelopes

how to load . . . . . . . . . . . . . . . . . . . . . . . . . 13

sizes of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

error messages, explaination of . . . . . . . . . . 40

fixing problems, how to . . . . . . . . . . . . . . . . . 35

Graphic print mode . . . . . . . . . . . . . . . . . . . . 15

ImageBrowser. . . . . . . . . . . . . . . . . . . . . . . . . 50

ink levels, monitoring . . . . . . . . . . . . . . . . . . 27

ink tanks

monitoring levels in. . . . . . . . . . . . . . . . . . . 27

replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Index

envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . 13

paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

magnet sheets . . . . . . . . . . . . . . . . . . . . . . . . . 5

maintaining your printer . . . . . . . . . . . . . . . . 27

Manual print mode . . . . . . . . . . . . . . . . . . . . 15

media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . 6

monitoring ink levels. . . . . . . . . . . . . . . . . . . 27

nozzle check pattern, printing . . . . . . . . . . . 30

online manual, BJ Solution Software . . . . . . 47

online product registration. . . . . . . . . . . . . . 56

panoramic view . . . . . . . . . . . . . . . . . . . . 49, 52

paper

creative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

general. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

how to choose. . . . . . . . . . . . . . . . . . . . . . . . 4

how to load . . . . . . . . . . . . . . . . . . . . . . . . . . 8

landscape . . . . . . . . . . . . . . . . . . . . . . . . . . 16

lever position for thick paper. . . . . . . . . . . . 7

orientation, setting. . . . . . . . . . . . . . . . . . . 16

photograph . . . . . . . . . . . . . . . . . . . . . . . . . . 4

portrait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

size, setting. . . . . . . . . . . . . . . . . . . . . . . . . 16

special . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

thick. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

perforated paper . . . . . . . . . . . . . . . . . . . 48, 51

Photo Paper Pro . . . . . . . . . . . . . . . . . . . . 48, 51

Photo print mode. . . . . . . . . . . . . . . . . . . . . . 15

photographs

caring for . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

optimizing color in . . . . . . . . . . . . . . . . . . . 20

printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

prolonging life of . . . . . . . . . . . . . . . . . . . . . 4

special paper for. . . . . . . . . . . . . . . . . . . . . . 4

PhotoStitch . . . . . . . . . . . . . . . . . . . . . . . 49, 52

print job

cancelling . . . . . . . . . . . . . . . . . . . . . . . . . . 14

print mode

definition of. . . . . . . . . . . . . . . . . . . . . . . . . 15

setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

print quality, adjusting . . . . . . . . . . . . . . . . . 22

printer

choosing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

maintaining your printer . . . . . . . . . . . . . . 27

setting as default . . . . . . . . . . . . . . . . . . . . . .2

printer driver, definition of . . . . . . . . . . . . . . . .1

printhead

aligning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

printing

adjusting brightness . . . . . . . . . . . . . . . . . 23

adjusting color balance . . . . . . . . . . . . . . . 23

adjusting color saturation . . . . . . . . . . . . . 23

adjusting print quality . . . . . . . . . . . . . . . . 22

nozzle check pattern . . . . . . . . . . . . . . . . . 30

on creative media . . . . . . . . . . . . . . . . . . . . . .5

on specialty media . . . . . . . . . . . . . . . . . . . . .4

on thick paper. . . . . . . . . . . . . . . . . . . . . . . . .6

photographs . . . . . . . . . . . . . . . . . . . . . . 3, 20

smoothing rough edges . . . . . . . . . . . . . . . 19

troubleshooting bad printouts . . . . . . . . . 40

troubleshooting problems with. . . . . . . . . 37

problems, what to do to fix. . . . . . . . . . . . . . 35

registering your product . . . . . . . . . . . . . . . . 56

replacing empty ink tanks . . . . . . . . . . . . . . 28

safety information . . . . . . . . . . . . . . . . . . . . . 57

setting

orientation of paper . . . . . . . . . . . . . . . . . . 16

paper orientation . . . . . . . . . . . . . . . . . . . . 16

paper size . . . . . . . . . . . . . . . . . . . . . . . . . . 16

print mode. . . . . . . . . . . . . . . . . . . . . . . . . . 15

size of paper . . . . . . . . . . . . . . . . . . . . . . . . 16

Index

smoothing rough edges in images . . . . . . . . 19

specialty media

how to load . . . . . . . . . . . . . . . . . . . . . . . . . . 8

printing on . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

types of. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Standard print mode . . . . . . . . . . . . . . . . . . . 15

stopping print job, how to . . . . . . . . . . . . . . . 14

system requirements . . . . . . . . . . . . . . . . . . . 56

tech support, how to contact. . . . . . . . . . . . . 44

Text print mode. . . . . . . . . . . . . . . . . . . . . . . . 15

thick paper

lever position . . . . . . . . . . . . . . . . . . . . . . . . . 7

sizes of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

thick paper, printing on . . . . . . . . . . . . . . . . . . 6

transparencies . . . . . . . . . . . . . . . . . . . . . . . . . 5

troubleshooting

error messages . . . . . . . . . . . . . . . . . . . . . . 40

installing the print driver . . . . . . . . . . . . . . 36

printing problems . . . . . . . . . . . . . . . . . . . . 37

software installation problems . . . . . . . . . 36

T-Shirt Transfers . . . . . . . . . . . . . . . . . . . . . . . . 5

uninstalling the BJ Solution Software. . .50, 52

uninstalling the print driver. . . . . . . . . . . . . . 55

warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

ZoomBrower EX . . . . . . . . . . . . . . . . . . . . . . . 48

Canon S800 Users Manual

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