Canon Scanfront 300P Users Manual ScanFront300/300P INSTRUCTIONS

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2015-01-23

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INSTRUCTIONS

Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.

International ENERGY STAR® Office Equipment
Program
As an ENERGY STAR® Partner, Canon
Electronics Inc. has determined that this
machine meets the ENERGY STAR® Program
guidelines for energy efficiency.
The International ENERGY STAR® Office
Equipment Program is an international program that promotes
energy saving through the use of computers and other office
equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products
are office equipment, such as computers, monitors, printers,
fax, machine, copiers, and scanners. The standards and logos
are uniform among participating nations.
Under factory default settings, the scanner will enter Low
Power mode after 12 minutes of inactivity. Although you can
change the period of time before the scanner enters Low
Power mode to up to 230 minutes, we recommend using the
default setting.

FCC REGULATIONS (For 120 V model)
Network Scanner, Model M11-1041/M11-1051
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician
for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V
models)
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
Interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.

For CA, USA Only
Included battery contains Perchlorate Material - special
handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for
detail.
European Union (and EEA) only
This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over
to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
Model Names
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 300: Model M11-1041
ScanFront 300P: Model M11-1051
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.

• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Other product and company names herein may be the
trademarks of their respective owners.
Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE
STORAGE AND HANDLING OF DOCUMENTS
SCANNED WITH THIS PRODUCT, OR THE STORAGE
AND HANDLING OF RESULTING SCANNED IMAGE
DATA.
IF YOU INTEND TO DISCARD THE ORIGINALS OF
SCANNED DOCUMENTS, YOU THE CUSTOMER ARE
RESPONSIBLE FOR INSPECTING THE SCANNED
IMAGES AND VERIFYING THAT DATA IS INTACT.
THE MAXIMUM LIABILITY OF CANON
ELECTRONICS INC. UNDER THIS WARRANTY IS
LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.

Copyright
libtiff
Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
libjpeg
Portions of this software are based in part on the work of the
Independent JPEG Group.
MD5
derived from the RSA Data Security, Inc. MD5 MessageDigest Algorithm
Copyright (c) 1998 - 2002, Paul Johnston & Contributors
All rights reserved.

Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other
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Neither the name of the author nor the names of its
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Windows CE 6.0
Depending upon which components you are running, your
product may contain the following third party technologies:
Portions of this software are based on NCSA Mosaic. NCSA
Mosaic was developed by the National Center for
Supercomputing Applications at the University of Illinois at
Urbana-Champaign.Distributed under a licensing agreement
with Spyglass, Inc.
Contains security software licensed from RSA Data Security,
Inc.
Portions of IPSec and related services jointly developed by
Microsoft Corporation and Cisco Systems, Inc.
The names of actual companies and products mentioned
herein may be the trademarks of their respective owners.
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
Copyright 2010 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.

Introduction
Thank you for purchasing the Canon imageFORMULA ScanFront 300/300P network scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.

About ScanFront 300/300P
The ScanFront 300/300P is a network scanner that you can use without connecting to a computer.
You can transfer the data of an image scanned with the ScanFront 300/300P to a shared folder on a server PC or client PC on the
network or to an FTP server*, send it to a printer for printing**, or deliver it to a remote location via e-mail or Internet fax service.
When using the scanner without a network environment, you can also save the image files to USB memory.
* To send image files to a shared folder on a computer on a different segment of the network, the supplied ScanFront Service software must be
installed on a computer on the network.
** To send image files to a printer, the supplied ScanFront Service software must be installed on a computer on the network.
Shared Folder
(Server PC, Client PC)

Network

Printer
Save File

Save File

Send E-mail
Mail Server
Internet Fax Service

FTP Server

ScanFront
USB Memory

Conceptual Diagram of the ScanFront

❏ Manuals for the Scanner

❏ Symbols Used in This Manual

The following manuals are provided with the Canon
ScanFront 300/300P. Be sure to read these manuals
thoroughly before using the scanner.

The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.

Setup Guide
Describes the procedure for setting up the scanner for
scanning. Set up the ScanFront in accordance with the
Setup Guide. For details on the ScanFront, refer to the
Operation Guide and ScanFront 300/300P
INSTRUCTIONS (electronic manuals).

WARNING
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.

Operation Guide*
Provides an overview of the functions of the scanner, and
describes the basic operations for using the ScanFront. For
details on the settings of the ScanFront, refer to the
ScanFront 300/300P INSTRUCTIONS (electronic
manual).

CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.

* The printed version of Operation Guide may vary depending on
your region. PDF files of the Operation Guide in other
languages can be found on the INSTRUCTIONS AND
UTILITIES CD-ROM.

IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the scanner
correctly, and avoid damage to the scanner.

INSTRUCTIONS (Electronic Manual): This
Manual
Describes how to use the scanner, and includes
instructions for configuring the scanner settings, as well as
handling, maintenance, and troubleshooting information.
This manual is stored as a PDF file on the supplied
INSTRUCTIONS AND UTILITIES CD-ROM and
requires Adobe Reader to open. (You can download
Adobe Reader from the Adobe Web site.)

Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.

❏ How This Manual is Organized

Chapter 9 Maintenance
This chapter describes how to clean the scanner and
replace the consumable parts such as rollers.

This manual consists of the following chapters.
Chapter 1 Before Use
This chapter provides an overview of the ScanFront.

Chapter 10 Troubleshooting
This chapter describes how to respond when problems
occur or warning messages appear.

Chapter 2 Handling
This chapter describes the types of documents that can be
scanned, and the basic operations of the scanner.

Chapter 11 Appendices
This chapter describes the scanner specifications.

Chapter 3 ScanFront Setup
This chapter describes the setup procedures and
Administrator Settings of the scanner.
Chapter 4 ScanFront Service
This chapter describes the how to use and configure
ScanFront Service.
Chapter 5 Operating Procedures
This chapter describes the basic operating procedures for
the scanner.
Chapter 6 Web Menu (Administrator Mode)
This chapter describes the Web menu for the administrator
to configure settings.
Chapter 7 ScanFront Administration Tool
This chapter describes how to install and use ScanFront
Administration Tool.
Chapter 8 Web Menu (User Mode)
This chapter describes the Web menu for the user to
configure settings.

iii

❏ Table of Contents

Placing a Long Document .................................... 2-7
Placing a Card ...................................................... 2-8

Introduction............................................................... i

4. Clearing a Paper Jam or Double Feed Error.... 2-9
5. Fingerprint Sensor (ScanFront 300P) ............ 2-11

Manuals for the Scanner ..........................................ii
Symbols Used in This Manual .................................. ii
How This Manual is Organized................................ iii

Cautions for Handling the Fingerprint Sensor .... 2-11
Fingerprint Authentication................................... 2-12

Chapter 1 Before Use

Chapter 3 ScanFront Setup

1. Important Safety Instructions............................1-2

1. Before Setting Up the Scanner ........................ 3-2

Installation Location.............................................. 1-2
Power ................................................................... 1-2
Moving the Scanner.............................................. 1-3
Handling ............................................................... 1-3
About the Fingerprint Sensor
(ScanFront 300P only).......................................... 1-5
Disposal................................................................ 1-5

Installation Location.............................................. 3-2
Connecting the AC Adapter.................................. 3-3
Connecting the Network Cable............................. 3-3

2. Turning the Power ON and OFF ...................... 3-4
Turning the Power ON.......................................... 3-4
Turning the Power OFF ........................................ 3-4

3. Configuring the Scanner Settings .................... 3-5

2. Features of the ScanFront 300/300P ...............1-6

Administrator Settings .......................................... 3-5
Web Menu (Administrator Mode).......................... 3-6

ScanFront 300/300P............................................. 1-6
ScanFront 300P.................................................... 1-7

4. Configuring Administrator Settings................... 3-8

3. Names and Functions of Parts .........................1-8

Logging In to the Administrator Settings............... 3-8
Network Settings .................................................. 3-9
Administrator Password........................................ 3-9
Backup/Restore Setting Information................... 3-10
Select Login Type............................................... 3-10
Roller Counter Reset .......................................... 3-11
Format ScanFront 300........................................ 3-11
Touch Panel Adjustment .................................... 3-11
Display Language Setting................................... 3-12
Network Test ...................................................... 3-12

Front and Document Feed and Eject Trays.......... 1-8
Side and Rear....................................................... 1-9

4. Network Environment .....................................1-10
Network Environment ......................................... 1-10
Directory Service Support................................... 1-10
Limitations .......................................................... 1-11

Chapter 2 Handling
1. Documents .......................................................2-2
Plain Paper ........................................................... 2-2
Business Card ...................................................... 2-2
Card...................................................................... 2-3

Chapter 4 ScanFront Service
1. About ScanFront Service ................................. 4-2
2. Installing ScanFront Service ............................ 4-3

2. Preparing the Scanner .....................................2-4
Preparing the Document Feed Tray and
Eject Tray ............................................................. 2-4
Feed Selection Lever............................................ 2-5
USB Port............................................................... 2-5

System Requirements .......................................... 4-3
Installation ............................................................ 4-3

3. ScanFront Service Setup ................................. 4-6
ScanFront Settings ............................................... 4-6
Changing the Port Number Used for
Communication..................................................... 4-6

3. Placing Documents ..........................................2-6
Placing a Document ............................................. 2-6
Placing a Folded Document ................................. 2-7

Chapter 5 Operating Procedures

Chapter 6 Web Menu (Administrator Mode)

1. Flow of Scanner Operations .............................5-2
2. Turning the Power ON and OFF ......................5-3

1. Web Menu Overview........................................ 6-2
2. Logging In to the Web Menu ............................ 6-5
3. User Administration.......................................... 6-6

Turning the Power ON.......................................... 5-3
Turning the Power OFF ........................................ 5-3

Registering New Users......................................... 6-7
Restricting User Functions ................................. 6-10
Editing Users ...................................................... 6-11
Exporting and Importing Users ........................... 6-12

3. Login Screen ....................................................5-4
Login Screen Types.............................................. 5-4
When Using Server Authentication....................... 5-4
List Type Login ..................................................... 5-5
Key in Type Login................................................. 5-6
Fingerprint Authentication (Only Available
with the ScanFront 300P) ..................................... 5-7

4. Address Book Settings................................... 6-14
Registering New Addresses ............................... 6-15
Copying Addresses ............................................ 6-18
Exporting and Importing Address Books ............ 6-18

4. Screen Displayed after Login ...........................5-8

5. Job Button Settings ........................................ 6-20

Home Screen........................................................ 5-8
Job Button Screen ................................................ 5-8

Registering New Job Buttons ............................. 6-21
Scan Settings Overview ..................................... 6-22
Copying Job Buttons .......................................... 6-26
Editing Jobs ........................................................ 6-27
Exporting and Importing Job Buttons ................. 6-27

5. User Settings Screen .......................................5-9
Change Password ................................................ 5-9
Fingerprint Registration ........................................ 5-9

6. Fingerprint Registration (Only Available
with the ScanFront 300P)...............................5-10

6. Device Configuration...................................... 6-29
Network Setting .................................................. 6-30
Language/Timezone........................................... 6-30
Device Operation................................................ 6-31
Login Options ..................................................... 6-31
Administrator Settings ........................................ 6-32

Fingerprint Authentication................................... 5-10
Registering a Fingerprint .................................... 5-11

7. Scanning Procedures .....................................5-13
Scanning From the Home Screen ...................... 5-13
Scanning From the Job Button Screen............... 5-14
Address Selection Screen .................................. 5-15
USB Memory Screen.......................................... 5-16
Print Settings Screen.......................................... 5-17
Scanning............................................................. 5-18

7. Server Settings............................................... 6-33
E-mail Server/Fax Settings................................. 6-34
Authentication Server ......................................... 6-35
Address Book Server.......................................... 6-36
FTP server.......................................................... 6-36
NTP Server......................................................... 6-37
ScanFront Service Server .................................. 6-37

8. Registering and Editing Addresses ................5-22
Registering a New Address ................................ 5-22
Modifying an Address ......................................... 5-25
Copying an Address ........................................... 5-25

8. System Settings ............................................. 6-38
Backup and Restore ........................................... 6-39
Module Version Information/Update ................... 6-40
Log Settings........................................................ 6-42

9. Scan/Delivery Options ....................................5-27
Scan Settings ..................................................... 5-28
File Formats........................................................ 5-32
Security Settings for PDF Files........................... 5-33
Delivery Options ................................................. 5-34

Chapter 7 ScanFront Administration Tool

Chapter 9 Maintenance

1. About ScanFront Administration Tool...............7-2
2. Installing ScanFront Administration Tool ..........7-3

1. Routine Cleaning.............................................. 9-2
Cleaning the Scanner Unit.................................... 9-2
Cleaning the Touch Panel .................................... 9-2
Cleaning the Fingerprint Sensor
(ScanFront 300P) ................................................. 9-2
Cleaning the Scanning Glass and Rollers ............ 9-3
Cleaning the Retard Roller ................................... 9-5
Cleaning the Feed Roller...................................... 9-6

System Requirements .......................................... 7-3
Installation ............................................................ 7-3

3. ScanFront Administration Tool Setup...............7-5
Starting ScanFront Administration Tool................ 7-5
Registering ScanFront Scanners.......................... 7-5

4. Managing the ScanFront Scanners ..................7-6

2. Replacing the Rollers and Document
Holding Guide .................................................. 9-8

Selecting a ScanFront .......................................... 7-6
Checking ScanFront Connections ........................ 7-6
Changing Passwords............................................ 7-6
Changing IP Addresses and Device Names ........ 7-7
Checking Detailed Information on the
ScanFront ............................................................. 7-7
Displaying the Web Menu..................................... 7-7
Batch Processing.................................................. 7-7
Importing/Exporting Administration Data .............. 7-8

Exchange Roller Kit .............................................. 9-8
Replacement Method ........................................... 9-8
Checking the Page Count and Resetting
the Counter........................................................... 9-9

Chapter 10 Troubleshooting
1. Troubleshooting ............................................. 10-2
2. Error Messages (ScanFront).......................... 10-6
3. Error Messages (Web Menu) ......................... 10-9
4. Adjusting the Touch Panel ........................... 10-11
5. Initializing ScanFront.................................... 10-13

Chapter 8 Web Menu (User Mode)
1. Web Menu Overview ........................................8-2
2. Logging In to the Web Menu ............................8-3
3. User Settings ....................................................8-4

Chapter 11 Appendices

User Settings ........................................................ 8-5

4. Address Book Settings .....................................8-8

1. Specifications ................................................. 11-2

Registering New Addresses ............................... 8-10
Copying Addresses ............................................ 8-13
Exporting and Importing Address Books ............ 8-13

Unit Specifications .............................................. 11-2
Network Specifications ....................................... 11-3
Transfer Destinations ......................................... 11-3
AC Adapter ......................................................... 11-3
Consumable Parts .............................................. 11-4
External Dimensions........................................... 11-5

5. Job Button Settings ........................................8-15
Registering New Job Buttons ............................. 8-17
Scan Settings Overview ..................................... 8-18
Copying Job Buttons .......................................... 8-22
Editing Jobs ........................................................ 8-23
Exporting and Importing Job Buttons ................. 8-23

2. Index .............................................................. 11-6

Chapter 1 Before Use
1. Important Safety Instructions ........................... 1-2
Installation Location ..............................................1-2
Power ....................................................................1-2
Moving the Scanner ..............................................1-3
Handling ................................................................1-3
About the Fingerprint Sensor
(ScanFront 300P only) ..........................................1-5
Disposal ................................................................1-5

2. Features of the ScanFront 300/300P............... 1-6
ScanFront 300/300P .............................................1-6
ScanFront 300P ....................................................1-7

3. Names and Functions of Parts ........................ 1-8
Front and Document Feed and Eject Trays ..........1-8
Side and Rear .......................................................1-9

4. Network Environment .................................... 1-10
Network Environment..........................................1-10
Directory Service Support ...................................1-10
Limitations ...........................................................1-11

Chapter 1 Before Use

1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

❏ Installation Location

● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).

The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.

At least
15.75"
(40 cm)

❏ Power
At least
23.62" (60 cm)

● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Do not use the power cord while it is coiled.

● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.

1-2

Chapter 1 Before Use
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
■ Never connect the power cord when your hands
are wet.
■ Do not connect the scanner to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this scanner.
■ Never try to take the scanner apart or modify it in
any way.
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
scanner.
■ When cleaning the scanner, turn the power OFF
and disconnect the power cord from the power
supply.
■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.

● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
● Use only the AC adapter provided with this
scanner. Also, do not use the AC adapter provided
with the scanner with any other electrical devices.
Model: MG1-4314
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.

❏ Moving the Scanner
● When moving the scanner, always hold it with both
hands to avoid dropping it. The weight of the
scanner unit is approximately 7.9 lbs (3.6 kg).
● Before moving the scanner, make sure the
document tray is closed and the interface cable
and AC adapter are disconnected. If the scanner is
transported with these items connected, the plugs
and connectors may be damaged due to
excessive force applied to them during movement.

❏ Handling
WARNING
Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the scanner.

1-3

Chapter 1 Before Use
■ If the scanner makes strange noises, or gives off,
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the machine, immediately turn the
power OFF, and disconnect the power plug from
the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.
■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Before moving the scanner, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.

■ Do not install the scanner in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the scanner, as they
may tip over and fall, resulting in personal injury.
■ Do not use the scanner with a power supply
voltage other than 120/220-240 VAC. Doing so
might cause fire or electric shock.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.
■ Turn OFF the power for safety when not using the
scanner for a long period of time, such as
overnight. Also, turn OFF the power, and
disconnect the AC adapter from the scanner and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.
■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.
■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.

CAUTION
■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.
■ Do not block the ventilation openings. Doing so
could cause the scanner to overheat, creating a
risk of fire.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the scanner. These items
may fall into the scanner, and cause a fire or
electric shock. Should such objects ever fall inside
the scanner, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.

1-4

Chapter 1 Before Use
❏ About the Fingerprint Sensor
(ScanFront 300P only)

❏ Disposal
● Prior to disposing of the scanner, initialize the
scanner to ensure that the registered data is
deleted.
● When disposing of the scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.

● The following actions may damage the sensor or
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regulary.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.

1-5

Chapter 1 Before Use

2. Features of the ScanFront 300/300P
The main features of the ScanFront 300/300P are described below.

❏ ScanFront 300/300P

● Fast Document Feeding
The scanner can scan a maximum of 30 Legal/A4
documents per minute.

● Compact Network Document Scanner
The network document scanner has a compact design of
12.20" (W) × 8.66" (D) × 6.34" (H) (310 mm (W) ×
220 mm (D) × 161 mm (H)). You can scan documents
in a range of sizes from business cards to Legal/A4 size.
● Supports Transfer to a Variety of Destinations
You can transfer scanned image files to the following
types of destinations via a network.
– Shared folders (excluding folders on a computer on a
different segment of a network for which a WINS
server is not configured)
– FTP Servers (excluding FTP servers that require
firewall settings)
– E-mail addresses
– Fax (via an Internet fax service)
● ScanFront Service
By installing ScanFront Service on a computer on the
network, you can also send scanned images to shared
folders and devices, such as the following, for which
direct transfer from the scanner is normally unavailable.
– Shared folders on a computer on a different segment
of a network for which a WINS server is not
configured
– Printers
● Variety of Scanning Modes
The scanner is equipped with five scanning modes:
Black and White, Error Diffusion, Text Enhance, Gray,
and Color.
● Long Document Scanning
The scanner is equipped with a scanning mode that can
automatically detect long document sizes.

* Scanning conditions: Black and white, simplex, 200 dpi

● Supports USB Memory
The scanner supports saving image files to USB
memory to enable you to move them to destinations not
connected to or not using a network.
● Touch Panel Operation
The 8.4-inch TFT SVGA (800 x 600 dots) screen with
a touch panel enables you to perform all scanner
operations by touching the screen.
● Configuration via the Web Menu
A web browser (Web Menu) is used for configuring the
basic settings of the ScanFront, user registration, and
job button registration.
* The Web Menu has an Administrator Mode for the
administrator to configure settings and a User mode for
users to register addresses and job buttons.

● ScanFront Administration Tool
By installing the supplied ScanFront Administration
Tool software, you can simultaneously manage
multiple ScanFront scanners on the network.
● Job Buttons
Pre-registering destinations and scan conditions as jobs
enables you to scan by selecting a job button.
● Shared Address Book and Shared Job Button
The Shared Address Book and Shared Job Buttons are
available for use by all users.
● My Address Book and My Job Button
In addition to the address book and job buttons shared
by all users, a My Address Book and My Job Button are
available for each user.

* The available scanning modes vary depending on the file
format of the image to be transferred.

1-6

Chapter 1 Before Use
● Supports Mouse and Keyboard
In addition to touch-panel operation, you can also use a
mouse and keyboard to operate the scanner. (See
p. 2-5.)
● Supports Directory Services
The scanner supports directory services (Active
Directory and OpenLDAP), which enables you to
reference and use user accounts and e-mail addresses
registered on a domain server and LDAP server.
● Functional Restrictions
The scanner enables you to restrict, for example, the
destinations and Home screen available to each user.
● Auto Size Detection
The scanner can detect the size of a scanned document
and erase the white space around the image.
● Auto Color Detection
The scanner can automatically detect whether a
document is color or black and white, and save the
scanned images accordingly.
● Folio Scanning
The scanner can scan both sides of a document folded
in half and create a single scanned image.
● Text Enhance Mode
The background color of the text are processed to
enhance the text portions and make them easy to read.

● Deskew
If the scanner detects from a scanned image that the
document was fed askew, the image is straightened.
● Image Rotation
The scanner can rotate a scanned image in 90°
increments, or detect the text orientation within the
document, and then rotate the image in 90° increments
so that the orientation of the text is correct.
● Eliminates Bleed-Through
The scanner prevents the images on the reverse side of
thin documents from appearing on the scanned pages.
● Dropout and Color Enhancement Functions
The scanner is equipped with a dropout function that
allows you to specify one color (red, blue, or green) to
omit, and a function to enhance a specified color when
scanning.
● Card Scanning
You can scan credit cards and IC cards that conform to
ISO standards.
● Prescan
This function prescans the first page of a document at
the start of scanning, and then stops scanning so that
you can view the results to adjust the brightness and
contrast before scanning the entire document.

❏ ScanFront 300P

* This function may not work effectively for some documents.

● Double Feed Detection by Length
When the scanner detects a double feed by comparing
the lengths of documents, it stops feeding.

● Fingerprint Authentication
The authentication system that uses a fingerprint sensor
to authenticate users enables you to log in to the
ScanFront 300P without entering your user name and
password.
● Double Feed Detection by Ultrasonic Function
In addition to the double feed detection function that
compares the lengths of documents, the scanner is
equipped with a double feed detection function that uses
an ultrasonic sensor.

* Using the length of the first document as a reference, the
scanner detects a double feed when a document of a
different length is fed.

● Skip Blank Page Function
The scanner scans both sides of a document and skips
saving the image of any side it determines to be a blank
page.

1-7

Chapter 1 Before Use

3. Names and Functions of Parts
The names and functions of the parts of the ScanFront 300/300P are shown below.

❏ Front and Document Feed and Eject Trays
d Touch Panel
Touch this screen to operate the ScanFront.
e Lock Lever
Locks the panel unit. Pull the lever toward you to unlock
the panel unit. (See p. 2-10.)
f Document Guides
Adjust these to match the width of the document. (See
p. 2-6.)
g Document Feed Tray
Place documents here. (See p. 2-4.)
h USB Port (Front)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
i Power Switch
Use this to turn the power ON. (See p. 3-4.)
* Use the Power OFF button on the touch panel to turn the
power OFF.

j Feed Selection Lever
Use this lever to change the feed method for documents.
(See p. 2-5.)
k Power Indicator
Lights when the power is ON. (See p. 3-4.)
l Fingerprint Authentication Sensor (Only Available
with the ScanFront 300P)
This fingerprint sensor is for fingerprint registration and
authentication. (See p. 2-11.)

a Tray Extension
Open this to prevent scanned documents from slipping off.
b Document Eject Tray
Open this tray when using the ScanFront. If scanned
documents curl in the document eject tray, remove the
entire tray. (See p. 2-4.)
c Panel Unit
Open this when there is a paper jam or to perform
maintenance. (See p. 2-10.)

1-8

Chapter 1 Before Use
❏ Side and Rear

m USB Port (Rear Left)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
n Power Connector (24 VDC)
Connect the plug of the supplied AC adapter. (See p. 3-3.)
o Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
p Service Switch
This is a service switch. Do not insert any object into this
hole.
q LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable. (See p. 3-3.)
r USB Ports (Rear Right)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
s Ventilation Holes

1-9

Chapter 1 Before Use

4. Network Environment
The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact
your network administrator.

❏ Network Environment

● Fax
Scanned images can be sent to specified addresses as
fax documents by sending e-mails that include the
scanned images as attachments to an Internet fax
service. Therefore, you must specify message formats
and addresses in the method prescribed by your Internet
fax service.
● Printer
By specifying a printer connected to the same network
as the ScanFront as the destination, you can print
scanned images. In such cases, a computer on which
ScanFront Service is installed must exist on the same
network as the ScanFront scanner.

● Microsoft Windows Network
Use the scanner in a Microsoft Windows Network
environment.
● Network Protocol
The scanner uses TCP/IP protocol to connect to the
network.
● IP Address Assignment
The TCP/IP protocol uses one IP address for each
device connected to the network. Consult your network
administrator to determine the IP address to assign to
the scanner.
● DHCP Support
The scanner supports DHCP (Dynamic Host
Configuration Protocol). A DHCP server provides a
network environment in which IP addresses can be
obtained automatically from the DHCP server, so there
is no need to set an IP address for the scanner.

❏ Directory Service Support
● Active Directory
Active Directory is a directory service adopted by
Windows 2000, and information registered to Active
Directory can be used on other computers. The
ScanFront allows user information registered to the
domain server registered as the authentication server to
be used for authentication to log in to the ScanFront.

* The number of IP addresses that can be obtained using
DHCP is managed by the network administrator. For
details, consult your network administrator.

● 100Base-TX Support
The scanner supports 100Base-TX. However,
communication may be slower than the communication
speed of the network, depending on the other devices
connected to the network and the type of hub.
● SMTP (E-mail) Server
The scanner supports an SMTP server, so you can send
image files directly from the scanner by e-mail.
● FTP Server
The FTP server function supports an FTP server
configured within the local network, and is unable to
send to an FTP server that requires firewall settings.

* A domain server that uses Windows NT Server for the
operating system cannot be registered as an
authentication server.

● OpenLDAP Server
The scanner supports OpenLDAP servers that can be
connected to with the LDAP (Lightweight Directory
Access Protocol) protocol.
You can authenticate ScanFront users and reference email addresses for registration to the address book using
the user information registered on the OpenLDAP
server.

1-10

Chapter 1 Before Use
❏ Limitations
● Limitations in Browsing for Shared Folders
A problem in browsing for shared folders on computers
running the Windows 7 or Windows Server 2008 R2
operating system has been determined to exist. You will
not be able to browse for shared folders to act as image
file destinations by pressing the [Browse] button on the
ScanFront touch panel. (Similarly, you will not be able
to browse for shared folders in the screen that appears
after you click [Browse] in the ScanFront Web Menu.)
This problem is due to the specifications of Windows 7
and Windows Server 2008 R2.
As a result, if you want to specify a shared folder on a
computer running these operating systems as the
destination for image files, you must enter the shared
folder manually. (When operating the ScanFront touch
panel to specify a shared folder as the destination
address, for example, enter the folder path in [Folder
path].) Instead of entering the full path in such cases,
you can press the [Browse] button after entering the
computer name and the path up until the top-most folder
of that computer, and then specify the rest of the path in
the screen that appears.
This problem does not occur when the supplied
ScanFront Service software is installed on the network.
● Limitations for Network Environments without
ScanFront Service
To send image files to destinations and devices, such as
the following, the supplied ScanFront Service software
must be installed on a computer on the same network as
the ScanFront scanner.
– Destinations (folders on computers, printers, etc.)
located on different segments of a network on which
a WINS server is not configured
– Printers on the network
– Certain NAS (network-attached storage)

1-11

Chapter 2 Handling
1. Documents....................................................... 2-2
Plain Paper............................................................2-2
Business Card.......................................................2-2
Card ......................................................................2-3

2. Preparing the Scanner..................................... 2-4
Preparing the Document Feed Tray and
Eject Tray ..............................................................2-4
Feed Selection Lever ............................................2-5
USB Port ...............................................................2-5

3. Placing Documents.......................................... 2-6
Placing a Document ..............................................2-6
Placing a Folded Document ..................................2-7
Placing a Long Document .....................................2-7
Placing a Card.......................................................2-8

4. Clearing a Paper Jam or Double Feed Error ... 2-9
5. Fingerprint Sensor (ScanFront 300P)............ 2-11
Cautions for Handling the Fingerprint Sensor .....2-11
Fingerprint Authentication ...................................2-12

Chapter 2 Handling

1. Documents
The ScanFront can scan documents in a range of sizes from business cards to Legal/A4.
It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used.

❏ Plain Paper

• Note that scanning the following types of documents can
cause a paper jam or malfunction. To scan such a document,
make a photocopy of the document and then scan the
photocopy.

Size
Width: 2" to 8 1/2" (50.8 mm to 216 mm)
Length: 2 1/8" to 14" (53.9 mm to 355.6 mm)
(up to 39.3" (1,000 mm) in Long Document mode)
Thickness for Page Separation ON
14 lb to 57 lb bond (52 g/m2 to 209 g/m2)
Thickness for Page Separation OFF
11 lb to 57 lb bond (40 g/m2 to 209 g/m2)
IMPORTANT

Wrinkled or creased
documents

Carbon paper

Curled documents

Coated paper

Torn documents

Extremely thin,
translucent paper

Documents with
paper clips or staples

Document with square
punch holes

❏ Business Card

A document must meet the following criteria to be scannable:
• When scanning a multipage document, pages must be
grouped together so that they have the same size, thickness,
and weight. Scanning different types of paper at one time can
cause the scanner to jam.
• Always make sure that the ink on a document is dry before
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to
appear on images, or dirty other documents.
• Always clean the rollers or scanning glass after scanning a
document written in pencil. Scanning documents with pencil
written on them may soil the rollers or scanning glass, cause
stripes to appear in images, or dirty other documents.
• When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. Adjust the brightness in the scanning conditions
before scanning the document.

Size
Width: 2" (50.8 mm) and above
Length: 2 1/8" (53.9 mm) and above
Thickness
82 lb Cover (300 g/m2) and below
IMPORTANT
• If the stack of business cards that you placed is not fed
properly, reduce the number business cards.
• Business cards may sometimes be stacked in the wrong order
when they are ejected, depending on the size and thickness
of the business cards, and the orientation that they are loaded.

2-2

Chapter 2 Handling
❏ Card
Size
2.12" × 3.37" (53.9 × 85.5 mm) (Conforming to ISO
Standards)
Thickness
0.0299" (0.76 mm) and below
Insertion orientation
Landscape
IMPORTANT
• Insert cards one at a time.
• Be careful when inserting cards to avoid damaging them.

2-3

Chapter 2 Handling

2. Preparing the Scanner
When placing a document in the scanner, pull out the document eject tray so that it matches the size of the document, and then move
the feed selection lever to the appropriate position for the desired feed method (Page Separation ON or OFF) for the document.

❏ Preparing the Document Feed Tray and
Eject Tray

Hint
If the output documents curl in the eject tray when scanning
particularly thin documents, remove the eject tray.

Prepare the trays in accordance with the type of document.

1. Open the document feed tray a.

To remove the document eject tray, push in on the illustrated
portions of the tray on both sides in the direction of the arrows
a and pull out b.

2. Open the document eject tray b.

Hint

To reattach the eject tray, insert the protrusions on both sides of
the tray into the holes on the scanner.

Open the center tray extension when output documents are
likely to fall out of the tray.

After connecting the tray, make sure that it is attached securely.

2-4

Chapter 2 Handling
❏ Feed Selection Lever

❏ USB Port

Change the position of the lever to the desired feed method
for the document.

You can insert a USB memory device to store image files.

Page Separation ON
Move the lever downward to separate a stack of documents
one page at a time in order to continuously feed the
documents.
Page Separation OFF
Move the lever upward to feed a document with multiple
pages attached together such as an invoice one page at a
time without separating the pages.

USB Memory

You can also connect a USB keyboard and USB mouse to
operate the ScanFront.

Page Separation
ON

Page Separation
OFF
Feed selection lever

IMPORTANT

• The scanner will not start if you turn the power ON while a USB
memory device is inserted. Insert the USB memory device
after the scanner has started up.
• Use USB memory that is not write-protected. If the USB
memory is write-protected, data cannot be written to the USB
memory.
• This scanner does not support USB memory equipped with
password security, data encryption, or functions other than
data storage.
• Make sure that the USB memory has sufficient space to store
images.

Moving the lever upward (Page Separation OFF) and then
scanning a stack of documents will cause multiple pages to be
fed at the same time.

2-5

Chapter 2 Handling

3. Placing Documents
When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of
tray.

❏ Placing a Document

3. Place the document face down with its top edge at
the bottom of the tray.

Follow the procedure below to place a document.

1. Adjust the document guides to be wider than the
width of the document.

4. Adjust the document guides to fit the width of the
document.

2. Fan the document to offset the pages so that the top
edge of the first page is the lowest.

2-6

Chapter 2 Handling

IMPORTANT

Make sure that document stacks placed in the feed tray do not
exceed the document guides.

• When folding the document, align the right and left sides and
create a sharp, straight fold. Otherwise the document may jam
or the image may not be aligned properly.
• The fold line itself will not be scanned. Keep this in mind if
there is content such as photos, diagrams, or text that spans
the fold.
• For Folio scanning, only the Page Separation OFF mode can
be used. Place documents one at a time.
• Adjust the document guides to fit the width of the document.
Otherwise, the image may scan as skewed or shifted.

Loading mark

Hint
• When scanning folded documents, switch the feed selection
lever to OFF. (See p. 2-5.)
• When placing folded documents, place the document into the
scanner so that the fold is on the right side. The side of the
folded document facing you will become the right side of the
combined image.
• When scanning a document that is folded in half, set
[Scanning Side] to [Folio].
• The maximum size for combined images is A3. When
scanning a folded document of a size other than the standard
formats, set [Page Size] to [Auto size].
• When scanning a document that is folded in half, set
[Resolution (dpi)] to 300 dpi or less.
• When scanning a document that is folded in half, the [Double
feed detection by Ultrasonic] function cannot be used.

The number of sheets that you can place in the scanner at
one time varies by paper size as follows.
Legal/A4 Size or Smaller:
50 sheets (stack 5 mm thick) or less
Sizes Larger than Legal/A4:
30 sheets (stacks 3 mm thick) or less

❏ Placing a Folded Document
Folio Scan enables you to scan documents that are larger
than Legal/A4 and therefore do not fit in the feeder. (The
maximum size is 11" X 17"/A3.) To use the function, fold
the document in half lengthwise and place it into the
feeder. The ScanFront 300/300P will scan both sides and
combine the scanned images into a single image.

❏ Placing a Long Document
You scan documents up to 39.3" (1,000 mm) in length.
IMPORTANT
• When scanning a long document, set [Page Size] to [Auto size
(Long)].
• When scanning a long document, set [Resolution (dpi)] to 200
dpi or less.
• You cannot set [Scanning Side] to [Folio] when scanning a
long document.

2-7

Chapter 2 Handling
❏ Placing a Card

CAUTION

When you want to scan a card, follow the procedure below
to place the card.

• A card placed into the document feed tray in the portrait
orientation may not be output properly because a load is
placed on it during feeding. Furthermore, removing a card that
has caused a feeding error may damage the card, so make
sure to correctly insert the card.
• Pull the lock lever and open the panel unit before removing a
placed card. Inserting a finger into the scanner while the panel
unit is closed may result in an injury.

1. Move the feed selection lever upward (OFF).
IMPORTANT
When scanning cards, set the feed selection lever to OFF and
make sure to scan the cards one at a time.

2. Adjust the document guides to match the width of the
card.

Lock lever

3. Place the card face down with the top edge at the
bottom of the tray.

2-8

Chapter 2 Handling

4. Clearing a Paper Jam or Double Feed Error
When a paper jam or double feed error is detected, feeding and scanning stops.

1. Check the displayed message.

If a paper jam or double feed error is detected in the middle
of a document, the following messages appear.

If a paper jam or double feed error is detected at the first
page of a document, the following messages appear.

Hint
Hint

• If you press [Abort], the scanned images are canceled, and
the display returns to the previous screen.
• If you want to continue scanning, clear the document first
before touching the screen. After you reset the cleared
document, press [Continue] to resume scanning.
• If you press [Complete], the scanned images up until the
paper jam or double feed error are saved and scanning
completes. The display switches to the Send screen.

• If you press [Complete], the display returns to the previous
screen.
• If you want to continue scanning, reset the document before
progressing with screen operations. Press [Continue] to
resume scanning.

2-9

Chapter 2 Handling
4. Pull out the jammed document in the direction that

IMPORTANT

seems the easiest to remove it.

When the message above is displayed and the scanner
transitions to Low Power Mode, all of the data scanned up until
that point is discarded. (See “Low Power Mode” on p. 6-31.)

2. Remove the scanned documents from the document
eject tray, and any documents remaining in the
document feed tray.

3. Pull the lock lever toward you and then fully open the
panel unit.

5. Close the panel unit and then place the document
again.

Lock lever

CAUTION
The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.

6. Press [Continue] to resume scanning.
IMPORTANT
• If double feed errors occur repeatedly, reduce the number of
sheets you place in the document feed tray to about 10.
• A dirty or worn feed roller, or documents stuck together as a
result of static electricity are common causes of paper jams or
double feed errors.
If the feed roller is dirty, clean it. If paper jams or double feed
errors continue to occur even after cleaning, purchase an
Exchange Roller Kit and replace the rollers (feed roller and
retard roller), and document holding guides. (See p. 9-8.)

2-10

Chapter 2 Handling

5. Fingerprint Sensor (ScanFront 300P)
The ScanFront 300P is equipped with a fingerprint sensor for registering fingerprints and authenticating users.
The fingerprint sensor is a precision component. Be careful when handling this sensor.

❏ Cautions for Handling the Fingerprint
Sensor

● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.

Fingerprint Sensor

● The following actions may damage the fingerprint
sensor or cause it to malfunction. Read this
information carefully to avoid damaging the
sensor.
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regularly.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.

2-11

Chapter 2 Handling
❏ Fingerprint Authentication

● Authentication performance may improve if the
condition of the fingerprint is improved as a result
of washing your hands or applying hand cream.
● Authentication may not be performed properly
depending on the speed with which you slide your
finger over the sensor. In this case, adjust the
speed with which you slide your finger in
accordance with the message that appears.
● Fingerprint authentication does not necessarily
guarantee the authentication and verification of the
identity of a person.

● Follow the procedure below to use fingerprint
registration and authentication.
1. Align the first joint of a finger on the sensor and
press the finger on the fingerprint sensor.
2. Keep the finger pressed while slowly sliding it
straight at a constant speed to scan the
fingerprint.

Hint
For details on the procedures for fingerprint registration and
authentication, see Chapter 5 “Operating Procedures”.

● Fingerprint authentication uses the unique
information of fingerprints. The fingerprint
authentication function may not work properly for a
finger with a fingerprint that is worn down or has
few distinguishable features.
● The same finger needs to be scanned three times
to register the fingerprint.
● The authentication performance differs depending
on the condition of the fingerprint when it is
registered and when it is authenticated. The
following conditions may cause an error in
fingerprint authentication:
– The finger is wet or sweaty
– The finger is dirty
– The grooves of the fingerprint are filled with
sweat or oil
– The finger is dry (dry skin)
– Part of the fingerprint is missing because of, for
example, a wound or burn injury
– The fingerprint has worn thin

2-12

Chapter 3 ScanFront Setup
1. Before Setting Up the Scanner ........................ 3-2
Installation Location ..............................................3-2
Connecting the AC Adapter ..................................3-3
Connecting the Network Cable .............................3-3

2. Turning the Power ON and OFF...................... 3-4
Turning the Power ON ..........................................3-4
Turning the Power OFF.........................................3-4

3. Configuring the Scanner Settings .................... 3-5
Administrator Settings ...........................................3-5
Web Menu (Administrator Mode) ..........................3-6

4. Configuring Administrator Settings .................. 3-8
Logging In to the Administrator Settings ...............3-8
Network Settings ...................................................3-9
Administrator Password ........................................3-9
Backup/Restore Setting Information ...................3-10
Select Login Type ...............................................3-10
Roller Counter Reset...........................................3-11
Format ScanFront 300 ........................................3-11
Touch Panel Adjustment .....................................3-11
Display Language Setting ...................................3-12
Network Test .......................................................3-12

Chapter 3 ScanFront Setup

1. Before Setting Up the Scanner
Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable.

❏ Installation Location

At least
15.75"
(40 cm)

At least
23.62" (60 cm)

3-2

Chapter 3 ScanFront Setup
❏ Connecting the AC Adapter
Follow the procedure shown below to connect the AC adapter.
CAUTION
Make sure to use only the AC adapter and power cord included with the scanner.

The shape of the power plug
varies by country and region.

a Connect the power cord and AC adapter.
b Insert the plug of the AC adapter into the power connector.
c Connect the power cord to the wall outlet.

❏ Connecting the Network Cable
Insert the network cable connector (RJ-45) into the LAN port.

3-3

Chapter 3 ScanFront Setup

2. Turning the Power ON and OFF
Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF.

❏ Turning the Power ON

❏ Turning the Power OFF

Press the power switch to turn the scanner ON. The power
indicator lights, and the Home screen or the login screen
appears.

Press the [Power off] button displayed at the bottom left of
the panel to turn the scanner OFF.

Power switch
Home screen

Power
indicator

IMPORTANT
• When restarting the scanner, wait at least 5 seconds after
turning the power OFF before turning it ON again.
• If the scanner stops responding, press and hold the power
switch to shut down the system, and then press the power
switch to turn the scanner ON again. In such cases, settings
configured immediately before shutting down may be lost.

IMPORTANT
• It takes approximately 40 seconds for the Home screen to
appear after the power switch is turned on.
• When the power indicator is lit but nothing appears on the
touch panel, Display Off has activated to turn the panel display
off. You can touch the panel to restore the display. (See
“Display Off” on p. 6-31.)
• When the power indicator is flashing but nothing appears on
the touch panel, the Low Power mode has activated to
temporarily stop scanner operations. To switch out of Low
Power mode, press the power switch or touch the touch panel.
(See “Low Power Mode” on p. 6-31.)

3-4

Chapter 3 ScanFront Setup

3. Configuring the Scanner Settings
The scanner setup consists of configuring the initial network settings from the [Administrator setting] screen, and then configuring
the settings needed to use the scanner as described in Chapter 6 “Web Menu (Administrator Mode)”.

❏ Administrator Settings
The following items are available for administrator settings. For details, see “Configuring Administrator Settings” on p. 3-8.
Hint
Except for the scanner maintenance items (roller counter reset, touch panel adjustment, and initialization), the administrator setting items
can be configured from the Web Menu (Administrator Mode). For details, see “Web Menu (Administrator Mode)” on p. 3-6 or Chapter 6 “Web
Menu (Administrator Mode)”.

Setting Item

Description

Administrator setting

Web Menu
(Administrator Mode)

Network settings

Set the Device Name and IP Address needed to
connect to the network.

Yes

Change administrator
password

Set the password required for logging in to
[Administrator setting] and the Web Menu.

Yes

Backup / Restore all
settings

Back up or restore the scanner settings.

Yes

Select the login screen for users.

Yes

Roller Counter Reset

Reset the counter after replacing the feed roller.

Yes

Format ScanFront 300

Use to delete all of the current settings, such as
when changing the operating environment of the
scanner.

Yes

Touch panel adjustment

Adjust the touch panel when it does not operate as
expected.

Yes

Display language setting

Set the language displayed on the touch panel.

Yes

Network Test

Confirm whether communication is enabled
between the ScanFront and other devices on the
network.

Yes

3-5

Chapter 3 ScanFront Setup
❏ Web Menu (Administrator Mode)
The following setting items are available from the Web Menu (Administrator Mode). For details, see Chapter 6 “Web Menu
(Administrator Mode)”.
Hint
From the Web Menu (User Mode), which is available to all users, the configuration of some functions is restricted.

Setting Item

Description

Web Menu
(Administrator Mode)

Web Menu
(User Mode)

User Administration

Register new users and edit user settings. From
User Mode, only the editing of user settings is
available, and some settings cannot be edited.

Yes (See p. 6-6)

Yes, partially. (See
p. 8-4)

Address Book Settings

Register and edit entries in the Shared Address
Book. From User Mode, you can register and edit
entries in the My Address Book.

Yes (See p. 6-14)

Yes (See p. 8-8)

Job Button Settings

Yes (See p. 6-20)

Yes (See p. 8-15)

Device Configuration

Configure the scanner settings.

Network Settings

Confirm the [Device Name] and [IP Address]
settings of the scanner.

Yes (See p. 6-30)

Language/Timezone

Set the language displayed on the touch panel and
the geographic region where it will be used.

Yes (See p. 6-30)

Device Operation

Set the Auto Logout and Low Power Mode
settings for users.

Yes (See p. 6-31)

Select the login screen for users.

Yes (See p. 6-31)

Administrator Settings

Yes (See p. 6-32)

3-6

Chapter 3 ScanFront Setup

Setting Item
Server Settings

Description

Web Menu
(Administrator Mode)

Web Menu
(User Mode)

E-mail Server / Fax
Settings

Yes (See p. 6-34)

Authentication Server

Yes (See p. 6-35)

Address Book Server

Yes (See p. 6-36)

FTP Server

Configure settings for saving image files to the
FTP server.

Yes (See p. 6-36)

NTP Server

Yes (See p. 6-37)

ScanFront Service
Server

Yes (See p. 6-37)

System Settings

Configure the settings for managing the scanner.

Backup / Restore

Back up or restore the scanner settings.

Yes (See p. 6-39)

Module Version
Information

Display the version information, and update the
version, of the ScanFront module.

Yes (See p. 6-40)

Log Settings

Record usage statistics to a log file.

Yes (See p. 6-42)

3-7

Chapter 3 ScanFront Setup

4. Configuring Administrator Settings
Enter the administrator password and log in to configure administrator settings.

❏ Logging In to the Administrator Settings

3. Select the setting item to configure.

Follow the procedure below to configure the [Device
name] and [IP address] needed to connect the scanner to a
network.

1. Press [Administrator setting].

The [Administrator Password] input box appears.

2. Press [OK] to display the [Administrator setting]
screen.
No administrator password is set by default.

3-8

Chapter 3 ScanFront Setup
❏ Network Settings
Under Network Settings, configure the device name and IP
address needed to connect the scanner to a network.

❏ Administrator Password
Set the password required to log in to [Administrator
setting] and the Web Menu (Administrator Mode).
IMPORTANT
• Configure network settings while the network cable is
connected to the scanner. If the network cable is not
connected to the scanner, you will not be able to verify or
modify settings in the network settings screen.
• The device name is the name for the scanner used on the
network. When changing this setting, make sure to select a
unique name that is different from those of all other devices.
• The device name can be a combination of letters (A-Z, a-z),
numbers (0-9), and hyphens (-) up to 15 characters long.
• The device name must begin with a letter. You cannot end the
device name with a hyphen.
• When a DHCP server is not used to assign IP addresses,
clear the [DHCP server Enable] check box, and enter a fixed
address. For details, contact your network administrator.
• If the DHCP server is enabled and the DNS server and WINS
server information is not obtained properly, clear the
[Automatic retrieval of DNS (WINS) server] check box, and
enter the appropriate server addresses.
To send image files to devices or shared folders on a different
segment of the network, you must configure a WINS server in
the network settings. Alternatively, you can incorporate a
computer on which ScanFront Service is installed onto the
network.

CAUTION
Be careful with the administrator password. If you forget the
password, you will have to reformat the scanner, and all
registered data will be lost.

3-9

Chapter 3 ScanFront Setup
❏ Backup/Restore Setting Information

Hint

Back up/restore setting information using a shared folder
on the network or USB memory device at the following
times.

• Scanner setting information can be backed up to a folder on a
USB memory device if the device is inserted when [Backup /
Restore all settings] is pressed.
• Backup / Restore all settings can also be configured from the
[System Settings] screen (see p. 6-38) of the Web Menu
(Administrator Mode).

When adding another ScanFront
When adding, for instance, another ScanFront, back up the
setting information that was set on the first ScanFront, and
then restore the setting information on the other
ScanFront.

❏ Select Login Type
Set the screen that appears when users log in.
For details, see “Login Screen” on p. 5-4.

When updating the version of the ScanFront
Back up the setting information before you update the
version of the ScanFront, and then restore the setting
information after the version update is finished.

When submitting the ScanFront for repairs
Before you submit the ScanFront for repairs, back up the
setting information of the ScanFront.
IMPORTANT
Before you submit the ScanFront for repairs, back up the setting
information and then initialize the ScanFront. (See “Initializing
ScanFront” on p. 10-13.)

3-10

Chapter 3 ScanFront Setup
❏ Roller Counter Reset

When submitting the ScanFront for repairs
Before you submit the ScanFront for repairs, initialize the
ScanFront to protect the saved user information.

Reset the counter after replacing the feed roller when the
scanner no longer feeds properly. For details, see
“Replacing the Rollers and Document Holding Guide” on
p. 9-8.

When changing the operating environment
Delete all the user information registered on the ScanFront
when, for instance, the users have changed because you
have changed the installation location.

❏ Touch Panel Adjustment
You can adjust the touch panel when it does not operate as
expected. For details, see “Adjusting the Touch Panel” on
p. 10-11.

❏ Format ScanFront 300
Initialize the ScanFront 300 clears all the settings
registered to the ScanFront.

Initialize the ScanFront 300 at the following times. For
details, see “Initializing ScanFront” on p. 10-13.

3-11

Chapter 3 ScanFront Setup
❏ Display Language Setting
You can select the language displayed on touch panel. If
you change this setting, restart the scanner.

Hint
The display language setting can also be configured in
[Language/Timezone] on the Web Menu (Administrator Mode)
(see p. 6-30).

❏ Network Test
Confirm whether communication is enabled between the
ScanFront and other devices on the network. Enter the IP
address of a device and press the [Execute] button to ping
the specified IP address and confirm whether
communication with the device is enabled.

3-12

Chapter 4 ScanFront Service
1. About ScanFront Service................................. 4-2
2. Installing ScanFront Service ............................ 4-3
System Requirements...........................................4-3
Installation .............................................................4-3

3. ScanFront Service Setup................................. 4-6
ScanFront Settings................................................4-6
Changing the Port Number Used for
Communication .....................................................4-6

Chapter 4 ScanFront Service

1. About ScanFront Service
ScanFront Service is software that supplements the network functions of the ScanFront. To use this software, install it on a computer
connected to the same network as the ScanFront. (The computer on which ScanFront Service is installed will be herein referred to
as the “ScanFront Service Server”.)
By configuring a ScanFront Service Server, you can send
scanned images to locations on the network, such as the
following, where direct transfer from the ScanFront is
disabled.
● Destinations (folders on computers, printers, etc.)
located on different segments of a network on which
a WINS server is not configured
● Printers on the network
● Shared folders on a computer that is specified by IP
address
● Certain NAS (network-attached storage)
Scanned images from the ScanFront are sent via the
ScanFront Service Server to the user specified destination.
Up to 100 ScanFront scanners can be connected to a single
ScanFront Service Server. However, only up to 15 ScanFront
scanners can communicate with the ScanFront Service Server
at any one time.

4-2

Chapter 4 ScanFront Service

2. Installing ScanFront Service
❏ System Requirements

Hint

Install ScanFront Service on a computer that is connected
to the same network as the ScanFront, and that meets the
following requirements.

An installer for the Japanese version of ScanFront Service is
also stored on the INSTRUCTIONS AND UTILITIES CD-ROM.
If necessary, you can install the Japanese version of ScanFront
Service by replacing “English” in the folders mentioned above
with “Japanese”.
You can only install one version of the software. Do not install
both versions on the same computer.

Operating System
●
●
●
●
●

Windows XP
Windows Server 2003
Windows Vista
Windows Server 2008
Windows 7

3. Click [Next].

IMPORTANT
ScanFront Service is compatible with only the 32-bit editions of
the above operating systems. Installation and use on the 64-bit
editions is not supported.

❏ Installation
1. Insert the INSTRUCTIONS AND UTILITIES
CD-ROM into the computer.

2. Start the ScanFront Service installer.

The license agreement appears.

Use Windows Explorer, for example, to locate the installer
in the following folder on the CD-ROM, and double-click
the installer to start it.
For Windows 7, Windows Vista, or Windows Server
2008:
Q:\ScanFrontService\Vista and 2008Server
English\setup.exe (“Q” is the letter assignment for the
CD-ROM drive)
For Windows XP or Windows Server 2003:
Q: \ScanFrontService\XP and 2003Server
English\setup.exe (“Q” is the letter assignment for the
CD-ROM drive)

4-3

Chapter 4 ScanFront Service
4. Read the license agreement, click [I Agree] if you

Entry Format

agree to it, and then click [Next].

Example

area1\SFUser

SFUser@area1.example.com

• Confirm the password by entering it again in [Password
(Re-input)].
IMPORTANT
Make sure to specify an administrator account. In addition, be
aware that ScanFront Service will not function properly with
accounts for which a password is not configured.

A screen for selecting the installation folder appears.

5. Click [Next].

A screen for specifying whether to start the service
immediately appears.

A screen for entering account information appears.

6. Enter the account information, and click [Next].
Use an administrator account on the computer on which
the service will be installed.
• When entering a local account on the computer, include
“./” at the beginning of the account name.
• If the computer is part of a domain and you are entering
the domain account here, enter the account in one of the
following formats.

4-4

Chapter 4 ScanFront Service
7. Specify [Execute now] if you want to start the service

Notes on Installing ScanFront Service

immediately, or [Execute later] if you want to start the
service after restarting the computer, and then click
[Next].

• When you install ScanFront Service on a computer
running Windows Vista, Windows 7, or Windows Server
2008, the following event will be registered to the
System log of the Windows logs. However, you can
proceed and use ScanFront Service safely.
Level:
Warning
Event ID: 3004
Source: Windows Defender
• If installation of ScanFront Service fails, a temporary file
(i.e., file with extension ".tmp") will remain in the install
destination folder specified during setup.
• Before reinstalling ScanFront Service, uninstall the
previous installation. Do not perform a repair
installation. Doing so may result in an error or cause
ScanFront Service to shut down during operations.
• ScanFront Service creates log files during operations. As
a result, these log files and the install destination folder
will not be deleted, even after ScanFront Service is
uninstalled.

An install confirmation screen appears.

8. Click [Next].

Installation starts. When installation is complete, a screen
indicating that installation is complete appears.

9. Click [Close].

4-5

Chapter 4 ScanFront Service

3. ScanFront Service Setup
❏ ScanFront Settings

Settings for Environments with Firewalls
If a firewall is installed on the computer on which
ScanFront Service is installed and the firewall is enabled,
ScanFront Service will not run. In such cases, you must
change the firewall settings and restrictively open the port
used by ScanFront Service. For details, refer to the
operating instructions for your firewall.

You must configure the following setting on the ScanFront
to send scanned images using the ScanFront Service
Server.

1. Log in to the Web Menu in Administrator Mode (see
p. 6-5).

2. Click [Server Settings], and then [Extended Service
Server].

3. Enter the computer name (host name) of the
ScanFront Service Server.

IMPORTANT
• ScanFront Service uses port number 50000 to communicate
with the ScanFront. Do not change the port number value from
50000.
• To use ScanFront Service, you must start the ScanFront
Service Server before turning ON the ScanFront.

❏ Changing the Port Number Used for
Communication
If port number 50000 is already in use, for example, and
you want to use a different port number for
communication with the ScanFront, modify the following
ini file before specifying the new port number.
Folder:
C:\Program Files\Canon Electronics Inc\ScanFront
Service\etc
File name:
ScanFront.ini
Area to be modified:
Replace the port number that appears in “port=50000”
with the port number you want to use.

4-6

Chapter 5 Operating Procedures
1. Flow of Scanner Operations .............................5-2
2. Turning the Power ON and OFF ......................5-3
Turning the Power ON.......................................... 5-3
Turning the Power OFF ........................................ 5-3

3. Login Screen ....................................................5-4
Login Screen Types.............................................. 5-4
When Using Server Authentication....................... 5-4
List Type Login ..................................................... 5-5
Key in Type Login................................................. 5-6
Fingerprint Authentication
(Only Available with the ScanFront 300P)............ 5-7

7. Scanning Procedures..................................... 5-13
Scanning From the Home Screen ...................... 5-13
Scanning From the Job Button Screen............... 5-14
Address Selection Screen .................................. 5-15
USB Memory Screen.......................................... 5-16
Print Settings Screen.......................................... 5-17
Scanning............................................................. 5-18

8. Registering and Editing Addresses ................ 5-22
Registering a New Address ................................ 5-22
Modifying an Address ......................................... 5-25
Copying an Address ........................................... 5-25

4. Screen Displayed after Login ...........................5-8

9. Scan/Delivery Options.................................... 5-27

Home Screen........................................................ 5-8
Job Button Screen ................................................ 5-8

Scan Settings ..................................................... 5-28
File Formats........................................................ 5-32
Security Settings for PDF Files........................... 5-33
Delivery Options ................................................. 5-34

6. Fingerprint Registration
(Only Available with the ScanFront 300P)......5-10
Fingerprint Authentication................................... 5-10
Registering a Fingerprint .................................... 5-11

Chapter 5 Operating Procedures

1. Flow of Scanner Operations
The procedure and screen transitions for the process from turning the scanner ON, to sending an image file are as follows. For
descriptions of the various settings, refer to the appropriate reference pages.
Turn the power ON
(See p. 5-3.)
Users are registered (device/server authentication)

No user is registered
* When no user is registered and only
the Shared Address Book and Shared
Job Button are used

User Settings screen
(See p. 5-9.)

Home screen
(See p. 5-8.)

Password setting screen
(See p. 5-9.)

Address selection screen
(See p. 5-15.)

Fingerprint registration screen
(See p. 5-10.)
* The User Settings screen enables
setting a password for the user that
logged in, and registration for the
ScanFront 300P.

* Set the screen that appears after login in the user settings.
* When you use server authentication, the user that logged in
is registered automatically.

Job Button screen
(See p. 5-8.)

Scan/Delivery Options screen
(See p. 5-27.)

* Users restricted by [Use only Job
Buttons] in the function
restrictions cannot scan from the
Home screen.

Scanning starts immediately after a
job button is pressed.

Scan (The process after scanning differs depending on the Delivery Options)
(See p. 5-34.)

* Delivery Options
settings are also applied
to job buttons.

Scanning finishes (A document confirmation message appears)
(See p. 5-19.)
Send/Image Confirmation screen
(See p. 5-20.)
The image is sent
without the address
being confirmed.

The document and
image are not checked

Address Confirmation screen
(See p. 5-21.)
Send (The screen displayed after sending differs depending on the Delivery Options)
(See p. 5-34.)

Home screen

Job Button screen

5-2

After scanning of the
document ends, the image is
sent as is and the process
ends.

Chapter 5 Operating Procedures

2. Turning the Power ON and OFF
Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF.

❏ Turning the Power ON

❏ Turning the Power OFF

Press the power switch to turn the scanner ON. The power
indicator lights, and the Home screen or the login screen
appears.

Press the [Power off] button displayed at the bottom left of
the panel to turn the scanner OFF.

Power switch
Home screen

Power
indicator

Hint
• It takes approximately 40 seconds for the Home screen to
appear after the power switch is turned on.
• If users have been registered, the login screen appears. (See
“Login Screen” on p. 5-4.)
• When the power indicator is lit but nothing appears on the
touch panel, Display Off has activated to turn the panel display
off. You can touch the panel to restore the display. (See
“Display Off” on p. 6-31.)
• When the power indicator is flashing but nothing appears on
the touch panel, the Low Power mode has activated to
temporarily stop scanner operations. To switch out of Low
Power mode, press the power switch or touch the touch panel.
(See “Low Power Mode” on p. 6-31.)

5-3

Chapter 5 Operating Procedures

3. Login Screen
The login screen appears at the startup when the scanner is turned ON.

❏ Login Screen Types

Hint

There are two types of login screen: a list type login screen
for selecting from a list of registered users, and a key in
type login screen for entering a user name and password.

• Set the type of login screen from [Device Operation] of the
Web menu (see p. 6-31) or [Login type setting] in the
administrator settings of the ScanFront (see p. 3-10).
• Fingerprint authentication is enabled when you are using the
ScanFront 300P. (See “Fingerprint Authentication (Only
Available with the ScanFront 300P)” on p. 5-7.)

List Type Login Screen

❏ When Using Server Authentication
The login screen when you use server authentication is a
key in type, and a list box is displayed for selecting Device
Authentication and Server Authentication.

Key in Type Login Screen

IMPORTANT
When you use server authentication to log in, you are registered
as a new user of server authentication.

5-4

Chapter 5 Operating Procedures
❏ List Type Login

3. Enter a password and then press [OK].

Use the procedure below to log in to the list type login
screen.

1. Select the user to log in as from the list, and then
press [Next].

IMPORTANT
Passwords are case-sensitive. Make sure to enter the password
correctly.

4. Press [Login] to log in to the scanner.
The password input screen appears.

2. Press [Password].

5. The Home screen (or Job Button screen) appears.
The keyboard screen appears.

5-5

Chapter 5 Operating Procedures
❏ Key in Type Login

3. Press [Login] to log in to the scanner.

In the key in type login screen, enter your user name and
password to log in.

1. Press [User name] ([Password]).

4. The Home screen (or Job Button screen) appears.

The keyboard screen appears.

2. Enter your user name (password) and then press
[OK].

IMPORTANT
• User names and passwords are case-sensitive. Make sure to
enter the user and password registered during device
authentication correctly.
• If you do not know the user name and password registered for
server authentication, contact the domain server
administrator.

5-6

Chapter 5 Operating Procedures
❏ Fingerprint Authentication (Only
Available with the ScanFront 300P)

2. The Home screen (or Job Button screen) appears if
the fingerprint is authenticated correctly.
Hint

Use the procedure below for fingerprint authentication.
For details on fingerprint registration, see “Fingerprint
Registration (Only Available with the ScanFront 300P)”
on p. 5-10.

• When fingerprint authentication fails, the cause of the failure
and a solution appear on the screen. Follow the instructions in
the solution, and perform fingerprint authentication again.

1. Perform fingerprint authentication using the finger
with the registered fingerprint.

• If a user fingerprint is registered for server authentication, and
the user password is changed on the server while the user is
logged in via fingerprint authentication, the following message
will appear on the screen. In this case, without using
fingerprint authentication, enter your user name and changed
password to log in, and then re-register your fingerprints.

IMPORTANT
Perform finger authentication by gently pressing the finger while
slowly sweeping it at a constant speed to scan the fingerprint.

5-7

Chapter 5 Operating Procedures

4. Screen Displayed after Login
You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. (See p. 6-7 and p. 8-4.)

❏ Home Screen

❏ Job Button Screen
This screen enables you to select a job button to scan using
the conditions registered to the job button, and then send
the image file. (See “Scanning Procedures” on p. 5-13.)

a Select destination (E-mail, FTP, FAX, Shared
folder, USB memory, and Printer) buttons
These buttons open an address selection screen. (See
“Scanning Procedures” on p. 5-13.)

IMPORTANT

Hint

• The document is scanned immediately after you press the job
button. Make sure to place your document before you press
the job button. (See “Placing Documents” on p. 2-6.)
• Perform job button registration and editing via the Web menu.
• If you are unable to edit a job button, the editing of job buttons
has been restricted by the ScanFront administrator. For
details, contact the administrator.

• The USB memory button is enabled when USB memory is
inserted in a USB port.
• [Printer] is enabled when the ScanFront is connected to a
network environment that is running ScanFront Service.

b [User settings] button
Enables setting of the user password and fingerprint
registration (only with the ScanFront 300P). (See “User
Settings Screen” on p. 5-9.)
c [Administrator setting] button
Opens the Administrator Settings screen. For details,
see “Configuring Administrator Settings” on p. 3-8.
IMPORTANT
If a user whose use of the Home screen is restricted logs in, the
Home screen is not available. For details, contact the
administrator.

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Chapter 5 Operating Procedures

5. User Settings Screen
The User Settings screen enables you to edit the user password and register a fingerprint (only available with the ScanFront 300P).

❏ Fingerprint Registration
Fingerprint registration is enabled when you are using the
ScanFront 300P. For details on fingerprint registration, see
“Fingerprint Registration (Only Available with the
ScanFront 300P)” on p. 5-10.

❏ Change Password
You can register a new user password or change a user
password registered via the Web menu.

Hint
The old password does not need to be entered in order to
change a password. The new password that you entered is
registered.

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Chapter 5 Operating Procedures

6. Fingerprint Registration (Only Available with the ScanFront 300P)
Fingerprint authentication is a function for registering the fingerprints of users that will log in when the device authentication or
server authentication method is used, and enables users to log in by authenticating their fingerprints. When fingerprint
authentication is used, there is no need to select a user in the list type login screen or enter a user name and password in the key in
type login screen. For details on handling the fingerprint sensor, see “Fingerprint Sensor (ScanFront 300P)” on p. 2-11.

❏ Fingerprint Authentication

● The authentication performance differs depending
on the condition of the fingerprint when it is
registered and when it is authenticated. The
following conditions may cause an error in
fingerprint authentication:
– The finger is wet or sweaty
– The finger is dirty
– The grooves of the fingerprint are filled with
sweat or oil
– The finger is dry (dry skin)
– Part of the fingerprint is missing because of, for
example, a wound or burn injury
– The fingerprint has worn thin
● Authentication performance may improve if the
condition of the fingerprint is improved as a result
of washing your hands or applying hand cream.
● Authentication may not be performed properly
depending on the speed with which you slide your
finger over the sensor. In this case, adjust the
speed with which you slide your finger in
accordance with the message that appears.
● Fingerprint authentication does not necessarily
guarantee the authentication and verification of the
identity of a person.

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Chapter 5 Operating Procedures
❏ Registering a Fingerprint

3. Scan your fingerprint.
Repeat scanning until the same fingerprint has been
successfully scanned three times.

Register a fingerprint from the User Settings screen
accessed from the Home screen.
IMPORTANT
If the Home screen is not displayed, use of the Home screen
has been restricted for the user by the ScanFront administrator.
Confirm this with the administrator.

1. Press [User settings].

IMPORTANT
• If any of the messages below appears, there was an error
scanning the fingerprint. Try scanning your fingerprint again.
– Failed to read fingerprint. Please try again.
– Sweep speed was too fast. Please sweep more slowly.
– Sweep speed was too slow. Please sweep more faster.
• If any of the messages below appears, start fingerprint
registration again from the beginning.
– Can not verify the fingerprint data. Start registration again.
– Time out error has occurred. Start registration again.

The User Settings screen appears.

4. After you have successfully scanned your fingerprint

2. Press [Fingerprint Registration].

three times, press [Register/Test].

The Test Mode screen appears.

The Fingerprint Registration screen appears.

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5. Perform an authentication test for the registered
fingerprint by scanning your fingerprint.

6. Press [Close] to end fingerprint registration.
IMPORTANT
If you want to change the registered fingerprint, start registration
again from the beginning.

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7. Scanning Procedures
You can perform scanning from the Home screen or the Job Button screen.

❏ Scanning From the Home Screen

IMPORTANT

Press a destination selection (E-mail, FTP, Fax, Shared
folder, or USB memory) button to open an address
selection screen and then select an address to send an
image file.

If the network environment to which the ScanFront is connected
is not running ScanFront Service, [Printer] is grayed out and
cannot be selected.

If you select an address and then press [Next], the Scan/
Delivery Options screen appears. Set the scanning
conditions and then start scanning.

If you press the USB memory destination selection button,
press [Downward] and specify the folder in the USB
memory to which you want to save the image file.

If you press the Printer destination selection button,
configure the printer settings.

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Chapter 5 Operating Procedures
❏ Scanning From the Job Button Screen
If you press a job button, the Scan/Delivery Options screen
appears. Confirm the address and scanning settings
registered to the job button and then start scanning.
For details on the scanning procedure, read from the
setting of scanning conditions in Step 5.

IMPORTANT
• The settings screen display and the screen displayed after
scanning differ depending on the job button settings. For
details on the overall flow from configuring settings to sending
an image file, see “Flow of Scanner Operations” on p. 5-2.
• Job buttons cannot be used to save image files to USB
memory or send them to printers for printing.

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Chapter 5 Operating Procedures
❏ Address Selection Screen
From the address selection screen, you can select the address to send an image file and register addresses.

e
f
g

a Address Book type
Selects the address book type (Shared Address Book or
My Address Book). If the address book server setting is
enabled, [LDAP Address Book] is added.
b Address type
If you select the type of address (e-mail, fax, shared
folder, FTP, and groups) to display in the address list,
addresses of the selected type are displayed.
c Address List
Displays registered addresses and enables you to select
the address to send an image file.

• Each time you press an e-mail or group icon, the send
condition changes (To, Cc, Bcc).
:To
:Cc
:Bcc
:Selection cleared

d Jump Keys

If there are many addresses and the address you want is
not displayed in the address list, you can use these keys
to specify a keyword to search for and display the
address.
e [Clear All] button
Clears all address selections.
f [Edit] button
Enables you to register new addresses and edit
addresses.
g [Details] button
Displays detailed information for the address.

Hint
• The following icons are used to indicate the types of address.
:E-mail
:Shared folder
:Fax
:FTP
:Group
• Pressing an address adds a checkmark (
) to the icon and
selects the address. Pressing a selected address again clears
the selection.
• An address is not selected as an address if there is no
checkmark added to the icon, even if the background of the
address is colored and the address appears selected.

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Chapter 5 Operating Procedures
❏ USB Memory Screen
The USB Memory screen enables you to specify the folder in the USB memory to save the image file.

a
b

c
d

e
f

a Path
Enter the folder path of the USB memory. You can also
press [Downward] to select a folder.
b USB Memory Display
Displays the inserted USB memory.

c [Upward] button
Enables you to move to a higher level folder when a
lower level folder is selected in the memory.
d [Downward] button
Enables you to move to a lower level folder in the USB
memory.
e [Edit] button
Enables you to register new folders and edit folders.

Hint
• lIf you insert two or more USB memory sticks, numbers are
allocated to sticks from the second one onwards. For
example, the first one that was inserted is displayed as “USB
memory”, and the second one inserted is displayed as “USB
memory 2”.

f [Format] button
Enables you to format the USB memory.

• If you want to insert or replace a USB memory stick while the
USB memory screen is open, press the [Back] button to return
to the Home screen, update the USB memory information,
and then reopen the USB memory screen.

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Chapter 5 Operating Procedures
❏ Print Settings Screen
The print settings screen enables you to specify the printer, paper size, and other print settings.

a
b
c
d
e
f
g

a Printer name
Select the printer that will be used to print the scanned
images. Printers that are compatible with the ScanFront
Service Server can be selected.
b Paper size
Select the paper size.
c Print format
Specify the method in which the scanned image is
scaled for printing.
• Actual size
Prints the scanned image in the same size as the
original document.
• Fit to paper
Prints while expanding or reducing the scanned image
to fit the paper size.
• Actual pixel
Prints while matching the resolution of the scanned
image.
d Orientation
Press [Portrait] or [Landscape] to specify the
orientation for printing.

e Copy number
Specify the number of copies to print.
f Duplex print
When you want to perform duplex printing, light this
button by pressing it.
g Color print
When you want to perform color printing, light this
button by pressing it.
IMPORTANT
The print settings you can configure will vary depending on your
printer. Settings and functions that are not supported by your
printer cannot be configured in this screen.

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Chapter 5 Operating Procedures
❏ Scanning

3. Press a displayed address to select it.
A checkmark (
) is added to the icon for the selected
address. Pressing a selected address again clears the
selection.

This section describes the procedure for scanning.
If you want to save the image file to USB memory, specify
the folder in the USB memory to save the image file in
Steps 2 to 4. (See “USB Memory Screen” on p. 5-16.)

1. Select a destination.
Press a destination button to select a destination.

IMPORTANT
An address is not selected as an address to send data to if there
is no checkmark, even if the background is shaded.

4. Make sure the selected address has a checkmark
and then press [Next].

The address selection screen appears.

Hint
When a different type of address is selected, you can confirm
the selected address by pressing [Selected address] in the
Address type drop-down list.

2. Use [Address Book type] and [Address type] to
display the address to send the image file.

The Scan/Delivery Options screen appears.

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Chapter 5 Operating Procedures
6. Press [Start] to start scanning.
Scanning stops after the document has been scanned.

5. Set the scan conditions. (See “Scan/Delivery
Options” on p. 5-27.)
IMPORTANT

IMPORTANT

• If [Send the files immediately after scanning] is set to [ON] in
Delivery Options of the Scan/Delivery Options screen,
scanning ends without displaying the continue to scan
confirmation screen, and the address confirmation screen of
Step 10 appears.
• When the confirmation message is left displayed and the
scanner transitions to Low Power Mode, all of the data
scanned up until that point is discarded. (See “Low Power
Mode” on p. 6-31.)

When you use a job button for scanning, the subsequent
procedure varies as follows in accordance with the job button
settings. For details, see “Registering New Job Buttons” on
p. 6-21.
• If [When you select this Job Button] is set to [Skip Scan Setting
Screen] and you press a job button, scanning is started
without displaying the Scan/Delivery Options screen of Step 4.
• If [Send the files immediately after scanning] is set to [ON],
scanning ends without displaying the continue to scan
confirmation screen of Step 7 and then the address
confirmation screen of Step 10 appears.
• If [Confirm addresses before sending] is set to [OFF], the
image is sent without displaying the address confirmation
screen of Step 10 and the operation ends.

7. Check the document and go to the next step.

• Press [Abort] to cancel the scanned images and return to the
Scan/Delivery Options screen.
• Press the [Continue] button to resume scanning.
• Press [Complete] to go to the Send screen.

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Chapter 5 Operating Procedures
8. Check the scanned images.

Hint
When the preview image is enlarged, you can drag your finger
on the image to scroll.

: Display the image of the next page.
: Display the image of the previous page.
: Move the viewing area around an image
when an enlarged view of the image is shown.
: Rotate the image 90 degrees counterclockwise.
: Rotate the image 90 degrees clockwise.
: Enlarge the image.
: Reduce the image.

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Chapter 5 Operating Procedures
9. Press [Send].

10. Confirm the address and press [OK] to send the
scanned image.

The address confirmation message appears.
IMPORTANT
If a send error message appears, check the address settings
and send destination and try again.

11. Returns to the screen set for [Screen after sending]
in Delivery Options of the Scan/Delivery Options
screen.

IMPORTANT
If [Confirm addresses before sending] is set to [OFF] in Delivery
Options of the Scan/Delivery Options screen, the image is sent
without displaying the address confirmation screen and the
operation ends.

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Chapter 5 Operating Procedures

8. Registering and Editing Addresses
If an address to which you want to send an image file is not registered in the address book or the information of a registered address
has not been updated, use the procedure below to register a new address or modify an address in the address book.

❏ Registering a New Address

• Name
Enter the name to appear in the address book.
• E-mail address
Enter the sender’s address for when image files are sent
by e-mail.

1. Make selections for [Address Book type] and
[Address type], press [Edit], and then press [New].

Shared Folder Registration Screen

2. Register the address in accordance with the setting
conditions of the address type.

E-mail Registration Screen
• Name
Enter the name to appear in the address book.
• Host name
Enter the name of the computer containing the publicly
shared folder. When the ScanFront Service is running,
you can enter the IP address instead of a host name.
• Folder path
Enter the name of the shared folder and the path of the
sub-folder to register.

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Chapter 5 Operating Procedures
• Name
Enter the name to appear in the address book.
• FTP server
Enter the address of the FTP server.
• Folder path
Enter the path of the sub-folder when specifying a subfolder on the FTP server.

Hint
If the path of the sub-folder is unknown, use the procedure
below to specify the sub-folder.
1. Enter the host name, user name, password, and domain, and
then press [Browse] to access the computer that is making
the shared folder public.
Sub-folders on computers running Windows 7 or Windows
Server 2008 R2 cannot be browsed by pressing the [Browse]
button. In such cases, enter the computer name and path up
until the top-most folder of that computer in [Folder path], and
then press [Browse].
2. Specify any sub-folder within the displayed folder.
3. Press [Downward] to move to a level lower than the selected
folder, or press [Edit] and [Create a new folder] to create a
new folder.

Hint
If the path of the sub-folder is unknown, use the procedure
below to specify the sub-folder.
1. Enter the server address, user name, and password, and
click [Browse] to log in to the FTP server.
2. Specify any sub-folder at the level of the displayed folder and
click [OK].

• User name/Password
Enter the user name and password of an account with
write permission for the shared folder.
• Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.
• Save password
Save the entered password.

• User name/Password
Enter the user name and password for logging in to the
FTP server.
IMPORTANT
Enter the user name and password of an account with write
permission for the FTP server.

• Port number
Enter the port number. The standard port number is 21.
• Save password
Save the entered password.
• Use passive mode
Use passive mode for sending to the FTP server.

FTP Registration Screen

IMPORTANT
Use passive mode when normal communication with the FTP
server cannot be established. However, be aware that
communication may not be possible if the network is not
functioning properly.

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Chapter 5 Operating Procedures
Fax Registration Screen

• [Add] button
Select addresses to register to the group from [Address
Book type] and [Address type]. The selected addresses
are displayed in the list.

• Name
Enter the name to appear in the address book.
• Fax number
Enter the recipient fax number.

IMPORTANT
• When you add shared folders to groups, do not add multiple
shared folders with different access privileges to one group.
• Using a group to simultaneously send to shared servers and
the like and multiple shared folders with different access
privileges may result in a send error.

Group Registration Screen

• Name
Enter the name that you want to appear in the address
book.

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Chapter 5 Operating Procedures
❏ Modifying an Address

4. Modify the address.

Modify an address when there is a send error because the
information of the transfer destination registered for the
address is wrong or has been changed.

Hint
For details on editing items, see “Registering a New Address”
on p. 5-22.

1. Select the type of the address to modify and press

❏ Copying an Address

[Details].

You can copy addresses between My Address Book and
Shared Address Book.

1. Select the address book entry to copy.
2. Select the address, press [Edit], and then press
[Copy].

Detailed information for the address appears.

2. Check the detailed information for the selected
address.

3. Press [Edit], and then press [Modify].
The selected address is copied to memory.

3. Select the address book type, press [Edit], and then
press [Paste].

The edit screen for the address appears.

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Chapter 5 Operating Procedures
A confirmation message appears.

4. Press [New] and paste the address.
Hint
If the address book already has an address with the same name
as the pasted one, the following message appears.

• If you select [New], an address with the same name is created
in the address book.
• If you select [Overwrite], the existing address with the same
name is overwritten.

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Chapter 5 Operating Procedures

9. Scan/Delivery Options
This section describes the scan settings and send settings for the scanner.
g [Default] button
Resets any modified settings to the default values of the
scanner.

c
a

IMPORTANT

If you press [Default] in the Scan/Delivery Options screen
opened from a job button, the settings are reset not to the
setting values registered to the job button, but to the default
values of the scanner.

h [Start] button
Starts scanning.
i [Deskew] button
The scanner detects from the scanned image that the
document was fed askew and then straightens the image.
j [Prescan] button
When scanning starts, the first page of the document is
scanned and then scanning stops. You can view the image
of the first page to check and adjust the brightness and
contrast before scanning the entire document.

i
j
f
k

g
h

a Address Display Area
Displays the selection that you made on the address
selection screen or the addresses registered to the job
button.
b Details
Displays detailed information for the address with the
colored background.
c Scan Settings
Sets the scan conditions. (See “Scan Settings” on p. 5-28.)
d Detailed settings
Configures detailed settings for scan conditions. (See
“Detailed Settings” on p. 5-29.)
e File format
Checks the displayed file format and press the [File
format] button to configure the settings. (See “File
Formats” on p. 5-32.)
f Delivery Options
Sets the send conditions. (See “Delivery Options” on
p. 5-34.)

Hint
• Scanning pauses after the first page of the document is
scanned, and the image of the first page is displayed.
• Use the displayed image to confirm and adjust the brightness
and contrast. Press [Continue] to confirm the adjusted
brightness and contrast for the first image and continue
scanning.

k [Back] button
Returns the display to the previous screen.

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Chapter 5 Operating Procedures
❏ Scan Settings

TIFF

JPEG

PDF

The scan settings include basic condition settings (page
size, mode, resolution, scanning side, and brightness) and
detailed settings for scanning.

Basic Condition Settings
Paper size

Mode

Resolution

Scanning
side

• When [Text enhance] is selected, [Bleed-through reduction] in
the Detailed Settings screen is grayed out and cannot be
selected.
• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• The scanning speed may be reduced when the Auto Color
Detection function is used.

Resolution
Select the resolution for scanning.
IMPORTANT

Paper Size

• A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected for [Page Size].
• A resolution of [400 dpi] or more cannot be set when [Folio] is
selected for [Scanning Side].

Select the size of the document you want to scan.
Hint
• Select [Auto size] to automatically detect the size of the
scanned document.
• When scanning a long document, select [Auto size (Long)].

Scanning Side
Select the method for scanning the document (Simplex,
Duplex, Skip Blank Page).

IMPORTANT

Hint

A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected.

• The Skip Blank Page option scans both sides of a document
and skips saving any image it determines to be a blank page.
• Selecting Skip Blank Page enables the skip blank page setting
in the detailed settings. (See “Skip Blank Page” on p. 5-29.)
• When you select Folio, documents that are folded in half for
which duplex scanning is performed can be scanned as a
single image.

Mode
Select the mode for scanning.
IMPORTANT
• The selection of modes is limited depending on the setting set
for File Format (see p. 5-32).

IMPORTANT
• The scanning speed may be reduced when [Skip Blank Page]
is selected.
• A resolution of [400 dpi] or more cannot be set when [Folio] is
selected. In addition, [Double feed detection by Ultrasonic] is
grayed out and cannot be selected.

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Chapter 5 Operating Procedures
Brightness

Double feed detection by Ultrasonic (Only
Available with the ScanFront 300P)

Adjust the brightness to match the density of the
document.

The scanner uses an ultrasonic sensor to detect when two
or more documents are fed together, and stops feeding
when a double feed is detected.

Hint
When you want to scan both sides of a document that has front
and back sides of different densities, you can change the
settings for the brightness of the front side and back side
separately in the detailed settings and then perform scanning.

IMPORTANT
• This method is effective when documents overlap by 1.97"
(50 mm) or more. It does not function if only a slight portion of
the document is overlapping.
• When using the ScanFront 300, the [Double feed detection by
Ultrasonic] setting is set to [OFF].
• When [Scanning Side] is set to [Folio], [Double feed detection
by Ultrasonic] is grayed out and cannot be selected.

Detailed Settings
Press the [Detailed settings] button to open the Detailed
Settings screen.

Double feed detection by length
The scanner detects by document length when two or more
documents are fed together, and stops feeding when a
double feed is detected.
IMPORTANT
• Using the length of the first page of the document as a
reference, the scanner determines a double feed when it
detects a document with a length at least 1.38" (35 mm)
longer or shorter than the reference length.
• Set [Double feed detection by length] to [OFF] when scanning
a document that contains pages of different lengths.

Skip Blank Page

When [Skip Blank Page] is selected in the scanning side
settings, this setting is enabled, and you can adjust the
sensitivity level for skipping blank pages.

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Chapter 5 Operating Procedures
Deskew

Hint
• The initial value for the Skip Blank Page option is set to “90.”
• As you lower the value from the default setting, pages of the
document with text become more likely to be skipped as well.
• As you raise the value from the default setting, pages of the
document that are blank become less likely to be skipped.

IMPORTANT
• As you lower the Skip Blank Page value from the default
setting, it is then set so that pages of the document with text
are more likely to be skipped.
• As you raise the Skip Blank Page value from the default
setting, it is then set so that blank pages of the document are
less likely to be skipped.

The scanner detects from the scanned image that the
document was fed askew and then straightens the image.
• Prefer Quality
Image processing is performed to minimize the loss of
quality of an image that has deteriorated as result of
deskewing.
• Prefer Speed
The image deteriorates slightly as a result of deskewing.

Document orientation

IMPORTANT
If you select [Prefer Quality], the scanning speed is reduced. If
you are scanning a large number of pages, select [Prefer
Speed] to prevent a decrease in scanning speed.

Bleed-through reduction

Rotates the scanned image a specified amount.
Hint
If you select [Auto], the orientation of text within the document is
detected and the image is rotated so that the orientation of the
text is correct.

IMPORTANT
The scanning speed may be reduced when [Auto] is selected.

Eliminates bleed-through images, in which images on the
reverse side of a scanned document appear on the scanned
page, such as when scanning thin documents with text or
images on both sides.
IMPORTANT
Bleed-through reduction cannot be set when the [Text enhance]
mode is selected.

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Chapter 5 Operating Procedures
The color drop-out function has a “drop-out” effect that
leaves out a specified color (red, blue, or green) while
scanning, and a “color enhancement” effect that
emphasizes a specified color. You can set each of these
effects for the front side and back side.

Hint
When using bleed-through reduction, adjust the bleed-through
reduction level to match the type of document.

Contrast

IMPORTANT
The color drop-out settings are disabled when the scanning
mode is set to [Color].

Auto Color Detection Settings

Adjust the contrast for the images to scan.

Back side Brightness/contrast

This is enabled when Auto Color Detection is selected, and
allows you to configure the following detection settings
for determining whether to scan a document in color or
black and white.
• Mode in case of binary
Specify the scanning mode to use when a black and white
document is detected.
• Threshold intensity to judge the document as color
Adjust the sensitivity to colors in a document.
• Aresize to judge the document as color
Specify the ratio of colored regions in a document.

This is enabled when you scan both sides of a document
and should be used when the document has front and back
sides of different density. Select [Use back side brightness
(contrast)] to change the settings for the brightness and
contrast of the front and back sides of the document.

Front side (Back side) color drop-out

IMPORTANT
• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• The scanning speed may be reduced when the Auto Color
Detection function is used.

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Chapter 5 Operating Procedures
❏ File Formats

PDF format

You can select from the three available file formats TIFF,
JPEG, and PDF, and the modes available for scanning
vary, depending on the file format setting. (See “Mode” on
p. 5-28.)

TIFF format

Configure the following settings for saving in PDF format.
• Compression
Select the compression method.
• Quality
Adjust the quality for the specified compression method.
• Multi page settings
Select [Single page (Front/back separate file)] to save
each side of each page as a separate image file, [Single
page (Front/back same file)] to save each page as a
separate image file, or [Multi page] to save one image
file containing multiple pages when scanning multiple
pages.
• OCR (Character Recognition)
If OCR is set to On, character recognition is performed
for the text within the scanned document, and the text is
embedded in the PDF file as text information.
The [Language setting] button enables you to select the
language for character recognition.
• Encryption (Security)
If you set encryption to On and then press the [Security
settings] button, the Security settings screen appears, and
you can configure the security settings for the PDF file.
For details, see “Security Settings for PDF Files” on
p. 5-33.

Select [Single page (Front/back separate file)] to save each
side of each page as a separate image file, [Single page
(Front/back same file)] to save each page as a separate
image file, or [Multi page] to save one image file
containing multiple pages when scanning multiple pages.

JPEG format

Select the compression rate for JPEG compression.

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❏ Security Settings for PDF Files

Use permissions password to restrict editing
security settings

Apply security to the PDF file.

The following settings are restricted by the permissions
password.
• Printing allowed
This permits printing of the PDF file with a printer.
• Changes allowed
This permits editing of the PDF file; for example, adding
and deleting pages.
• Enable copying of text, images, and accessibility.
This enables the copying of text information embedded
with OCR software and reading of the PDF file with
voice software.
IMPORTANT

Encryption Level

• Password protection is recommended when the permissions
of the PDF file are restricted.
• You can change the permissions and cancel password
protection for a password protected PDF file in an application
capable of editing PDF files such as Adobe Acrobat.

High (128-bit RC4) and low (40-bit RC4) level settings are
available.
IMPORTANT
Using the High (128-bit RC4) level setting is recommended. The
Low (40-bit RC4) level setting provides less security.

Requires a password to open the document
Viewing of the document is restricted by a password.
IMPORTANT
Take care not to forget the password once it is set. If you forget
the password, the document can no longer be opened.

5-33

Chapter 5 Operating Procedures
❏ Delivery Options

Action when the same named file exists
Set the action to perform when there is already a file of the
same name at the destination.
• Display a message
Display a message to confirm overwriting of the file.
• Abort sending
Cancel sending.
• Overwrite the file
Overwrite the file at the destination.

E-mail settings (subject, message)
Set the subject and message for sending via e-mail.

File name
Specify a name for the image file to be sent.

Auto file name
The scanner adds 17 digits that indicate the date and time
to the file name of the image to be sent.
Ex.) May 14, 2010, 3:40:30 p.m.
yyyymmdd: File name + 20100514154030123
mmddyyyy: File name + 05142010154030123
ddmmyyyy: File name + 14052010154030123

Send the files immediately after scanning
Send images without checking them when scanning
completes.

Confirm addresses before sending

* The last three digits indicate the number of milliseconds.

Confirm the addresses before sending images when
scanning completes.

When custom file name settings are configured in the Web
Menu, you can select [Custom] to add the custom file
name to the file name of the scanned image (see p. 6-8).
IMPORTANT
• Make sure you set either [File name] or [Auto file name]. A
message appears if you do not enter a file name and then set
[Auto file name] to [None].
• If you select [Single page] of TIFF format, or JPEG format, a
4-digit sequential number starting with “0001” is added
automatically to the end of file names.
• The following characters cannot be used to set the custom file
name:
/:?*"<>|

5-34

Chapter 5 Operating Procedures
Screen after sending
Select the screen to display after sending images.
• Home screen (Job Button screen)
Redisplay the Home screen (Job Button screen) after
sending images.
IMPORTANT
• The [Screen after Login] setting that is set via the Web menu
by the user applies to the Home screen (Job Button screen)
setting.
• The Job Button screen is displayed for a user for which use of
the Home screen is restricted by the ScanFront administrator.

• Logout
The user is logged out after sending images.
• Select screen after sending
A dialog box for selecting the screen after sending
images is displayed.
Hint
When no user is registered, the Logout option does not appear.

Send index file
Specify whether to send index files (metadata) with
images.
When sending index files, enter an index string.
Index files are created according to the settings configured
in the Web Menu (see p. 6-9).
IMPORTANT
The following characters cannot be used in strings contained in
the index file:
&"'<>

5-35

Chapter 6 Web Menu (Administrator Mode)
1. Web Menu Overview ........................................6-2
2. Logging In to the Web Menu ............................6-5
3. User Administration ..........................................6-6

7. Server Settings............................................... 6-33

E-mail Server/Fax Settings................................. 6-34
Authentication Server ......................................... 6-35
Address Book Server.......................................... 6-36
FTP server.......................................................... 6-36
NTP Server......................................................... 6-37
ScanFront Service Server .................................. 6-37

4. Address Book Settings ...................................6-14

8. System Settings ............................................. 6-38

Registering New Addresses ............................... 6-15
Copying Addresses ............................................ 6-18
Exporting and Importing Address Books ............ 6-18

Backup and Restore ........................................... 6-39
Module Version Information/Update ................... 6-40
Log Settings........................................................ 6-42

5. Job Button Settings ........................................6-20
Registering New Job Buttons ............................. 6-21
Scan Settings Overview ..................................... 6-22
Copying Job Buttons .......................................... 6-26
Editing Jobs ........................................................ 6-27
Exporting and Importing Job Buttons ................. 6-27

6. Device Configuration ......................................6-29
Network Setting .................................................. 6-30
Language/Timezone........................................... 6-30
Device Operation................................................ 6-31
Login Options ..................................................... 6-31
Administrator Settings ........................................ 6-32

Chapter 6 Web Menu (Administrator Mode)

1. Web Menu Overview
The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. It can be
used to perform tasks such as user registration, basic network communication settings, and job button registration, as well as making
scan settings. (See “Web Menu (Administrator Mode)” on p. 3-6.)

Settings

Network

Computer
(Web Menu)

ScanFront 300

IMPORTANT
• For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later.
• In some cases, settings cannot be changed from the Web Menu when the ScanFront administrator or another user is logged in to the scanner.
• Use the device name or IP address assigned to the scanner as the URL for logging in to the Web Menu. (See “Logging In to the Web Menu”
on p. 6-5.)
• When you open the Web Menu using Internet Explorer 7 or later, an SSL-certificate warning will appear. However, you can proceed and open
the Web Menu safely.

6-2

Chapter 6 Web Menu (Administrator Mode)
The Web Menu features an Administrator Mode for configuring administrator settings and a User Mode for user access, from which
the following settings can be configured.

Administrator Mode

a
b
c
d
e
f

a User Administration (See “User Administration” on
p. 6-6.)
Use to register and manage users and to restrict the
functions available to users.
b Address Book Settings (See “Address Book Settings”
on p. 6-14.)
Use to register and manage entries in the Shared Address
Book available to all users.
c Job Button Settings (See “Job Button Settings” on
p. 6-20.)
Use to register and manage the Shared Job Button
available to all users.
d Device Configuration (See “Device Configuration” on
p. 6-29.)
Use to configure the scanner.

e Server Settings (See “Server Settings” on p. 6-33.)
Use to configure mail server settings for sending e-mail
from the scanner, settings for using an authentication
server compatible with a directory service, settings for
using an address book server compatible with LDAP,
settings for using a function that transfers a scan result log
during transfer to the FTP server, and settings for using the
NTP server.
f System Settings (See “System Settings” on p. 6-38.)
Use to configure the following settings for managing the
scanner:
• Backup and restoration of all settings
• Confirmation of ScanFront version information and
module updates
• Management of the usage log

6-3

Chapter 6 Web Menu (Administrator Mode)
User Mode
For details on configuring the User Mode settings, see Chapter 8 “Web Menu (User Mode)”.

a
b
c

a User Settings (See “User Settings” on p. 8-4.)
Use to change the user settings.
b Address Book Settings (See “Address Book Settings”
on p. 8-8.)
Use to register and manage entries in the Shared Address
Book, and the My Address Book provided for each user.
c Job Button Settings (See “Job Button Settings” on
p. 8-15.)
Use to register and manage the Shared Job Button, and the
My Job Button provided for each user.

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Chapter 6 Web Menu (Administrator Mode)

2. Logging In to the Web Menu
You can log in to the Web Menu using the following procedure.
IMPORTANT
Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. For details on the device name and
the IP address, see “Configuring Administrator Settings” on p. 3-8.

1. Turn the scanner ON.

Hint

2. Log in to [Administrator setting], open the network

If the Web Menu does not appear in the desired language,
select the desired language in the [Language] box to switch the
Web Menu display.

settings, and confirm the device name or the IP
address. (See “Configuring Administrator Settings”
on p. 3-8.)

5. Click [Login] to log in to the Web Menu (Administrator
Mode).

3. Launch the Web browser on the computer.
4. Enter the device name or the IP address as the URL
to open the Web Menu.
Ex.) http://scanfront300 when the device name is ScanFront300,
and http://172.19.xxx.xxx for the IP address.

IMPORTANT
• If a password has been set under [Administrator setting] on
the scanner, enter the Administrator password to log in.
• Passwords are case-sensitive. Make sure to enter the
password correctly.

6-5

Chapter 6 Web Menu (Administrator Mode)

3. User Administration
From the User Administration screen, you can register and manage users and restrict the functions available to users.

a
f

a [New User] button
Registers a new user. (See “Registering New Users” on
p. 6-7.)
b [Select All] button
Selects all of the displayed users.
c [Except All] button
Deselects all of the displayed users.
d Export from ScanFront 300
Exports the user data as a file. (See “Exporting and
Importing Users” on p. 6-12.)
e Import to ScanFront 300
Imports a previously exported user data file. (See
“Exporting and Importing Users” on p. 6-12.)
f [Functional Restriction] button
Restricts the functions available to the selected user. Only
enabled when a user is selected. (See “Restricting User
Functions” on p. 6-10.)
g [Delete] button
Deletes the selected user. Only enabled when a user is
selected. However, cannot be deleted.
h [Delete by Server synchronization] button
If the authentication server is enabled (see “Server
Settings” on p. 6-33), this deletes users that are not

registered on the authentication server from the user list.
i User List
• Check box: Select this check box to select a user. If the
check boxes of multiple users are selected, you can set
function restrictions or perform the delete operation for
all selected users simultaneously.
• Name: Displays the names of registered users.
is the default setting when registering a
new user.
• Functional Restriction: Displays whether user
functions are restricted.
• E-mail address: Displays the originating e-mail address
for the user when sending by e-mail.
If this field is left blank, the administrator’s e-mail
address is used as the originating e-mail address.
• Edit: Click to edit the user’s settings. For the , you can change the default setting for the [Screen
after Login].
• Edit Address Book: Registers and edits entries in the
My Address Book provided for each user.
• Edit Job Button: Registers and edits the My Job Button
provided for each user.

6-6

Chapter 6 Web Menu (Administrator Mode)
❏ Registering New Users

• If no e-mail address is registered, the administrator’s e-mail
address is used as the originating e-mail address. (See
“Device Configuration” on p. 6-29.)

Click [New User] to register a new user.
IMPORTANT

• SMTP/POP Before SMTP Authentication
Appears when [Auth Method] is configured to any
setting other than [SMTP] in the mail server settings (see
p. 6-34). Enter the [User name] and [Password] that will
be used for mail server authentication here.

• When using an authentication server (see p. 6-35), users that
are logged in from an authentication server account are
registered automatically.
• If an e-mail address is registered for the authentication server
account, the e-mail address is also registered automatically.
• If an e-mail address is not registered for the authentication
server account, the e-mail address is not registered. Register
an e-mail address by editing the user settings (see p. 6-11).

IMPORTANT
Confirm the [User name] and [Password] with the user before
entering them. Otherwise, have the user enter them directly
under [User Settings] of the Web Menu (User Mode) (see
p. 8-5).

User Settings

• Screen after Login
Select the Home screen or the Job Button screen as the
first screen to appear after the user logs in.
Home Screen
• Authentication Server: Device
The authentication method for newly registered users is
Devic, and user authentication is performed on the
ScanFront (device).
Hint
For users logged in from an authentication server account and
automatically registered, the authentication method is the
domain name of the authentication server.

• User name/Password
Enter the user name and password to use for login.
• Password (confirmation)
Enter the same password again for confirmation.
• Mail Address
Enter the originating address for e-mail sent from the
scanner.
IMPORTANT
• Users are not permitted to register and change e-mail
addresses. Make sure e-mail addresses are registered and
changed by the administrator.

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Chapter 6 Web Menu (Administrator Mode)
Job Button Screen

• Separator
Select the [Enable] check box to include a separator
between character strings in the file name, and select a
character to use as the separator in the list box.
• String
Specify a string to include in the file name.
• User name
Select the [Enable] check box to include the user name in
the file name.
• Date
Select the [Enable] check box to include the date in the
file name, and select a format for the date in the list box.
• Time
Select the [Enable] check box to include the time in the
file name, and select a format for the time in the list box.
• Device name
Select the [Enable] check box to include the device name
in the file name.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
file name. When this is enabled, you can specify the
starting value and number of digits used for the counter.

IMPORTANT
The setting for the startup screen after login also affects which
screen appears after a scanned image is sent. (See “Delivery
Options” on p. 6-21.)

Custom File Name Settings
Specify the method in which file names used for saving
scanned images are created. When you select to use
custom file names during a scanning procedure, the image
files will be saved under file names that are determined by
the settings configured here. Components of the custom
file name will be included in the order that they appear on
this screen.

IMPORTANT
The following characters cannot be used to set the custom file
name:
/:?*"<>|

6-8

Chapter 6 Web Menu (Administrator Mode)
Index Settings

• Time
Select the [Enable] check box to include the time in the
index file, and select a format for the time in the [Format]
list box. You can change the default field name (“Time”)
as necessary.
• Device name
Select the [Enable] check box to include the device name
in the index file. You can change the default field name
(“Device”) as necessary.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
index file. When this is enabled, you can specify the
starting value and number of digits used for the counter.
You can change the default field name (“Counter”) as
necessary.
• File name
Select the [Enable] check box to include the file name in
the index file. You can change the default field name
(“FileName”) as necessary.
• File size
Select the [Enable] check box to include the file size in
the index file. You can change the default field name
(“FileSize”) as necessary.
• Number of Pages
Select the [Enable] check box to include the number of
pages that are in the scanned image in the index file. You
can change the default field name (“PageNumber”) as
necessary.
• Destination path
Select the [Enable] check box to include the destination
path in the index file. You can change the default field
name (“Folder”) as necessary.
• Index file format
Specify a file format for the index files.

Specify the content of index files (metadata) that are
attached to scanned image files. Components of the index
file will be included in the order that they appear on this
screen.

IMPORTANT
The following characters cannot be used in strings contained in
the index file:
&"'<>

• Index string/Field name
Enter a string for the index. You can change the default
field name (“String”) as necessary.
• User name
Select the [Enable] check box to include the user name in
the index file. You can change the default field name
(“User”) as necessary.
• Date
Select the [Enable] check box to include the date in the
index file, and select a format for the date in the [Format]
list box. You can change the default field name (“Date”)
as necessary.

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Chapter 6 Web Menu (Administrator Mode)
❏ Restricting User Functions

[OK] button
Registers a user with the specified parameters, and updates
the display on the scanner.

To restrict the functions available to a user, select the user
and click [Functional Restriction].

Hint

IMPORTANT

• When a user is registered, the startup display on the scanner
switches from the Home screen to the Login screen. (See
“Login Screen” on p. 5-4.)

If you restrict the functions of the , the function
restrictions are applied to newly registered users and users
registered automatically by server authentication.

Hint
If multiple users are selected, function restrictions are set for all
selected users simultaneously.

• When a user is registered, the link for User Mode login is
added to the Web Menu login screen.

Use only Job Buttons
Disables scanning from the Home screen and displays the
Job Button screen when the user logs in.

6-10

Chapter 6 Web Menu (Administrator Mode)
❏ Editing Users

Restriction to Send
Restricts the destinations to which the scanner can send
images. Deselect a destination to disable it.
Ex.) When the destinations are restricted to shared folders
only:

You can change the settings of registered users.

Edit
Enables you to edit a user’s settings.

Restriction to Edit
Restricts the ability to edit address books and job buttons.
Deselect an address book or job button to disable editing
for it.
Hint
Configure the following settings to make only the existing
address books and job buttons available to the user.

Restriction to Use
Restricts the use of the LDAP Address Book when use of
an address book server is enabled in the Server Settings.
(See p. 6-33.)

[OK] button
Sets the specified usage restrictions for the user.

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Chapter 6 Web Menu (Administrator Mode)
Edit Job Button

When you edit , you can change only the
default setting for the [Screen after Login].

Enables you to register and edit the user’s My Job Button.
For details on configuring job buttons, see “Job Button
Settings” on p. 6-20.

Hint
When [Use only Job Buttons] is enabled as a functional
restriction, only [Job Button screen] is available for the [Screen
after Login] setting.

By editing a user automatically registered by server
authentication, you can set the user’s e-mail address in the
user settings.

❏ Exporting and Importing Users
You can back up your users as files, and import the backed
up user data to another ScanFront unit.
Hint
If you have multiple ScanFront units, you can use the same
users on all of them by importing the user settings file registered
on one ScanFront unit to the other units.

Edit Address Book
Enables you to register and edit entries in the user’s My
Address Book. For details on configuring address books,
see “Address Book Settings” on p. 6-14.

Exporting from the Scanner
You can save the user data to a specified folder.

1. Select the user to export.
2. Click [Export from ScanFront 300].

3. Click [Save], specify a save location, and save the
user data.

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Chapter 6 Web Menu (Administrator Mode)
Importing to the Scanner
You can import previously exported user data to the
scanner.

1. Click [Import to ScanFront 300].

2. Click [Browse] and specify a previously exported
user settings file.

3. Select a processing method for importing the user
settings file.
• Replaces the whole data: Deletes the currently
registered user and overwrites it with the imported user
data.
• Appends data: Adds the imported user data to the
currently registered user.

4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.

Hint
When importing is completed, the following message appears.
Click [OK] to return to User Settings and confirm the imported
address data.

6-13

Chapter 6 Web Menu (Administrator Mode)

4. Address Book Settings
From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users.

a
d
e

b
f

h i

a Type of Address Book
Under normal conditions, you can only select the Shared
Address Book here. If you enable the address book server
settings, however, the LDAP Address Book becomes
selectable. The address type is set to [E-mail] when the
LDAP Address Book is selected. (You can manage the My
Address Book provided for each user from the User
Administration menu.)
b Export from ScanFront 300
Exports the address book data as a file in CSV format. (See
“Exporting and Importing Address Books” on p. 6-18.)
c Import to ScanFront 300
Imports a previously exported address book data file. (See
“Exporting and Importing Address Books” on p. 6-18.)
d Address type
Selects the type of addresses (E-mail, FTP Server, Shared
folder, Group, or All) to display.
e [New Address] button
Registers a new address entry. (See “Registering New
Addresses” on p. 6-15.)

f [Select All] button
Selects all of the displayed addresses.
g [Except All] button
Deselects all of the displayed addresses.
h [Copy] button
Copies the selected address. Only enabled when an
address is selected. (See “Copying Addresses” on p. 6-18.)
i [Delete] button
Deletes the selected address. Only enabled when an
address is selected.
j Address List
Displays the registered addresses.
• Check box: Select this check box to select an address.
• Address type (icon)
: FTP
: Shared folder
: E-mail
: Fax
: Group
• Edit: Click to edit an address.

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Chapter 6 Web Menu (Administrator Mode)
❏ Registering New Addresses
Click [New Address] to register a new address.
Hint
• The number of addresses that can be registered to the Shared
Address Book is up to 1000 in combination with the total
number of addresses included in the Shared Job Button.
• For the number mentioned above, the count for a group is the
number of addresses registered to the group (maximum of 99
addresses) plus the group name, so a group with 99
addresses registered to it is counted as having 100
addresses.
• The available settings vary, depending on the type of address
(E-mail, FTP Server, Shared folder, Fax, or Group).

Name
Enter the name to display on the scanner.

Address type: E-mail

FTP server

This option registers an e-mail address.

Enter the IP address or host name of the FTP server.

Folder path
To specify a subfolder on the FTP server, enter the path to
the subfolder.
Hint

E-mail Address

If you are unsure of the subfolder’s path, use the following
procedure to specify the subfolder:
1. After entering the [FTP server], [User name], and [Password],
click [Browse] and log in to the FTP server.
2. In the folder that appears, specify any subfolder and click
[OK].

Enter the destination e-mail address.

User name/Password

[OK] button

Enter the user name and password required to log in to the
FTP server.

Name
Enter the name to display on the scanner.

Registers a new e-mail address with the specified
parameters.

IMPORTANT
Make sure to enter the user name and password of an account
with the authority to write data to the FTP server.

Address type: FTP Server
This option registers a network FTP server.

Port number
Enter the port number. The standard port number is 21.

IMPORTANT
FTP servers that require firewall settings cannot be registered.

Save Password
Saves the entered password.

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Chapter 6 Web Menu (Administrator Mode)
Passive Mode

[Browse] button

Uses passive mode to send transmissions to the FTP
server.

Shows a list of computers connected to the network for
you to specify a shared folder.

IMPORTANT

Hint

Use passive mode when normal communication with the FTP
server cannot be established. However, be aware that
communication may not be possible if the network is not
functioning properly.

You can display the shared folders using the following
procedure.
1. After entering the computer name, user name, password,
and domain/workgroup, click [Browse]. Access the computer
containing the publicly shared folder. Sub-folders on
computers running Windows 7 or Windows Server 2008 R2
cannot be browsed by clicking the [Browse] button. In such
cases, enter the computer name and path up until the topmost folder of that computer in [Folder path], and then click
[Browse].
2. Specify any subfolder from the displayed computer and click
[OK].

[OK] button
Registers a new FTP server with the specified parameters.

Address type: Shared folder
This option registers a folder shared publicly on the
network.

IMPORTANT
• If you click [Browse] without entering the user account
information, only computers and workgroups within the same
network address will display.
• When displaying workgroups that are not part of a domain,
you cannot display computers or workgroups with different
network addresses.
• Not all workgroups and computers in the network can be
displayed immediately after the ScanFront is started. If some
workgroups and computers are not displayed, wait a few
minutes and then press [Browse].
• A new folder cannot be created in a specified folder via the
Web Menu. If you want to create a new folder, use the
computer set as the FTP server or the address editing
functions of the ScanFront to create a folder beforehand.

Name
Enter the name to display on the scanner.

User name/Password

Computer Name (Host Name)

Enter the user name and password of an account with the
authority to write data to the shared folder.

Enter the name of the computer containing the publicly
shared folder. When the ScanFront Service is running, you
can enter the IP address instead of a host name.

Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.

Folder path
Enter the path to the subfolder that you want to register as
the name of the shared folder.

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Chapter 6 Web Menu (Administrator Mode)
Address type: Group

IMPORTANT

This option registers several registered addresses together
as a group.

• If the computer containing the publicly shared folder is part of
a domain, enter the user name and password registered with
the domain, and the domain name.
• If the computer containing the publicly shared folder is not part
of a domain, there is no need to enter a [Domain/Workgroup].

Hint
Different types of address, such as e-mail addresses and
shared folders, can be registered as a group, and up to 99
addresses can be registered to 1 group.

Save Password
Select this check box to save the password to the address.
IMPORTANT
If you do not save the password, password entry will be required
each time you send.

[OK] button
Registers a new shared folder with the specified
parameters.

Address type: Fax
This option registers a fax destination.

Name
Enter the name to display on the scanner.

Add from Address Book
Allows you to select an address from an address book, add
it to the group, and display it in the list.

[OK] button
Registers a new group with the specified parameters.

Fax number
Enter the fax number of the destination.

[OK] button
Registers a new fax destination with the specified
parameters.

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Chapter 6 Web Menu (Administrator Mode)
❏ Copying Addresses

Hint

You can copy an address and register it as a new address.

A duplicate address with the same name as the copy source is
created.

Hint
• Use this function when you want to copy an address from the
Shared Address Book and register it as a different address
after changing some of the settings.
• By copying addresses from User Administration, you can copy
addresses between the Shared Address Book and the My
Address Book.

1. Add a checkmark to the check box of the address you
want to copy and then click [Copy].

3. Change the name and settings of the copied address,
and register it as a new address.

❏ Exporting and Importing Address Books
You can back up your address books as files in CSV
format, and import the backed up address book data to
another ScanFront unit.
Hint
If you have multiple ScanFront units, you can use the same
address books on all of them by importing the address book
settings file registered on one ScanFront unit to the other units.

2. Click [OK] to copy the address.

Exporting from the Scanner
You can save the address book data to a specified folder.

1. Click [Export from ScanFront 300].

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Chapter 6 Web Menu (Administrator Mode)
2. Click [Save], specify a save location, and save the

4. Click [Execute].

address book data.

Confirm the message that appears, and click [OK] to
import the data.

Hint
• You can open the saved CSV file with software that supports
CSV files such as spread sheet software in order to check the
structure of the file.
• You can match the structure of a CSV file created in another
mailer to that of a CSV file saved on the ScanFront, and then
import the address book of the other mailer and use it on the
ScanFront.

Hint
When importing is completed, the following message appears.
Click [OK] to return to Address Book Settings and confirm the
imported address data.

Importing to the Scanner
You can import previously exported address book data to
the scanner.

1. Click [Import to ScanFront 300].

2. Click [Browse] and specify a previously exported
address book settings file.

3. Select a processing method for importing the
address book settings file.
• Replaces the whole data: Deletes the currently
registered address book and overwrites it with the
imported address book data.
• Appends data: Adds the imported address book data to
the currently registered address book.

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5. Job Button Settings
From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users.

a
d

b
e

g h

a Job Button Type
You can only select Shared Job Button here. You can
manage the My Job Button, provided for each user, from
the User Administration menu.
b Export from ScanFront 300
Exports the job button data as a file in DAT format. (See
“Exporting and Importing Job Buttons” on p. 6-27.)
c Import to ScanFront 300
Imports a previously exported job button data file. (See
“Exporting and Importing Job Buttons” on p. 6-27.)
d [New Job Button] button
Registers a new job button. (See “Registering New Job
Buttons” on p. 6-21.)
e [Select All] button
Selects all of the displayed job buttons.

f [Except All] button
Deselects all of the displayed job buttons.
g [Copy] button
Copies the selected job button. Only enabled when a job
button is selected. (See “Copying Job Buttons” on
p. 6-26.)
h [Delete] button
Deletes the selected job button. Only enabled when a job
button is selected.
i Job Button List
Displays the registered job buttons.
• Check box: Select this check box to select a job button.
• Edit: Click to edit a job button.

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Chapter 6 Web Menu (Administrator Mode)
❏ Registering New Job Buttons

Address

Click [New Job Button] to register a new job button.

Job Button Settings
Click [Add from Address Book], open the Address page,
and select the address to send to.
IMPORTANT
• You can register up to 100 addresses to a job button.
• For the number mentioned above, the count for a group is the
number of addresses registered to the group (maximum of 99
addresses) plus the group name, so a group with 99
addresses registered to it is counted as having 100
addresses.

Name of Job Button
Enter the job button name to display on the touch panel.
Hint
• Job buttons are sorted and displayed by job button name. If
you want to set to display job buttons in a particular order,
insert sequential letters or numbers before the name when
registering each job button. Ex.) 01_xxxx
• If you enter a job button name that is two lines long, the job
button display will be two lines long.

Scan Settings/Detailed settings
For details on Scan Settings/Detailed settings, see “Scan
Settings Overview” on p. 6-22.

Color of Job Button

E-mail settings

Specify a color for the job button.

When you select this Job Button
• Display Scan Setting Screen
Displays the Scan Setting screen when the job button is
pressed.
• Skip Scan Setting Screen
Starts scanning without displaying the Scan Setting
screen when the job button is pressed.

Subject
Enter a subject for the e-mail message.

Message
Enter the text of the e-mail message.

IMPORTANT

Delivery Options

If you select [Skip Scan Setting Screen], scanning starts as
soon as the job button is pressed, whether a document is
inserted or not.

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Action when the same named file exists

Index Settings

Select the action to take when a file of the same name
exists at the destination.
• Display a message
Displays a message confirming that the file will be
overwritten.
• Abort sending
Cancels sending.
• Overwrite the file
Overwrites the identically named file without displaying
a confirmation message.

Specify whether to attach metadata (index files) to scanned
images.

❏ Scan Settings Overview
The scan settings include basic and detailed settings for
scanning parameters and individual settings by file format.

Send the files immediately after scanning
• ON
Starts sending when scanning completes.
• OFF
Starts sending after you confirm the scanned image when
scanning completes.

Scan Settings

Confirm addresses before sending
• ON
Displays the Address Confirmation screen, and then
starts sending after you confirm the address.
• OFF
Sends the image without confirming the address.

Screen after sending
Page Size

Select the screen to display after an image is sent.
• Initial Screen
Returns to the startup screen set for [Screen after Login]
in the User Settings.
• Logout
Logs out after the images are sent.
• Select screen after sending
Displays a message dialog for selecting from the above
actions after the images are sent.

Select the size of the document to scan from the list.
Hint
• The [Auto size] option automatically detects the size of the
scanned document during scanning.
• When scanning a long document, select [Auto size (Long)]

IMPORTANT
A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected.

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Mode

• When [Text enhance] is selected, [Bleed-through reduction]
cannot be selected.

Select the scanning mode (Black and White, Error
Diffusion, Text enhance, Gray, Color, Auto Color
Detection).
When [Auto Color Detection] is selected, the scanner
automatically detects whether the document is color or
black and white. When this option is selected, you can also
configure the following settings.

Resolution (dpi)
Select the scanning resolution (100, 150, 200, 300, 400, or
600 dpi).

Scanning Side
Select the method for scanning the document (Simplex,
Duplex, Skip blank page, Folio).
Hint
• The Skip Blank Page option scans both sides of a document
and skips saving any image it determines to be a blank page.
• You can adjust the sensitivity of the Skip Blank Page option
under [Contents detection sensitivity].
• The initial value for the Skip Blank Page option is set to “90.”
As you lower the value from the default setting, pages of the
document with text become more likely to be skipped as well.
As you raise the value from the default setting, pages of the
document that are blank become less likely to be skipped.

• Mode in case of binary
Specify the scanning mode to use when a black and white
document is detected.
• Threshold intensity to judge the document as color
Adjust the sensitivity to colors in a document.
• Aresize to judge the document as color
Specify the ratio of colored regions in a document.

Prescan

IMPORTANT

Enables you to preview an image of the first page of the
document before scanning the entire document.

• The [Auto Color Detection] function cannot be used
simultaneously with the color drop-out or prescan function.
• Depending on the selected mode, the file formats available for
saving may be limited. A warning message appears when an
unavailable combination is selected.

Black and White

TIFF

JPEG

PDF

Yes

Error Diffusion

Yes

Text enhance

Yes

Gray

Yes

Color

Yes

Auto Color Detection

Yes

File name
Specify a name for the image file to be sent.

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Add Date to File name

PDF:

The scanner adds 17 digits that indicate the date and time
to the file name of the image to be sent.
Ex.) May 14, 2010, 3:40:30 p.m.
yyyymmdd: File name + 20100514154030123
mmddyyyy: File name + 05142010154030123
ddmmyyyy: File name + 14052010154030123

Configure the settings for compression ratio, multi page,
OCR (optical character recognition), and security.

* The last three digits indicate the number of milliseconds.

You can select [Custom] to configure additional file name
settings. The additional settings are identical to those in
“Custom File Name Settings” on p. 6-8.

When you select this Job Button
Specify whether the file name entry screen appears when
you start scanning using the job button.

File format

Compression Method

Select a file format for the image file, and configure the
corresponding settings.

Specify a compression level by selecting [Standard] or
[High Compression] as the compression method.

TIFF: Multi page settings

OCR (Optical Character Recognition)
When OCR is set to [ON], the scanner performs character
recognition on textual portions of the document, and
embeds the detected characters as editable text
information in the PDF file.

Hint
When you set OCR to [ON], make sure to select the OCR
language that matches the document text.

Encryption

JPEG: Compression

Apply security to the PDF file.
IMPORTANT
Using the High (128-bit RC4) level setting is recommended. The
Low (40-bit RC4) level setting provides less security.

Protect Document
The ability to view the document is protected by a
password.

Select a compression ratio for images saved in JPEG
format.

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Chapter 6 Web Menu (Administrator Mode)

IMPORTANT

Take care not to forget the password once it is set. If you forget
the password, the document can no longer be opened.

The [Double feed detection by Ultrasonic] setting only appears
when using the ScanFront 300P.

Protect Permission

Brightness (Front)

Permissions for printing and editing the PDF file are
protected by a password.

Adjusts the brightness of the image to be scanned.

Printing allowed

Enabled for duplex scanning. Use this option when the
front and back sides of a document are shaded differently.
To change the brightness settings for the front and back
sides, clear the [Same as front] check box.

Brightness (Back)

Enables the PDF file to be printed from a printer.

Changes allowed
Enables editing of the PDF file, such as adding or deleting
pages.

Contrast (Front)

Enable copying of text, images, and
accessibility

Adjusts the contrast of the image to be scanned.

Enables text information embedded by OCR to be copied
and the PDF file to be read aloud by text-to-speech
software.

Enabled for duplex scanning. Use this option when the
front and back sides of a document are shaded differently.
To change the contrast settings for the front and back sides,
clear the [Same as front] check box.

Contrast (Back)

IMPORTANT

Double feed detection by Ultrasonic (Only
available with the ScanFront 300P)

• Protecting PDF file permissions is recommended when the
permissions have been restricted.
• You can change the permissions and cancel password
protection for a password protected PDF file in an application
capable of editing PDF files such as Adobe Acrobat.

The scanner uses an ultrasonic sensor to detect when two
or more documents are fed together, and stops feeding
when a double feed is detected.
IMPORTANT

Detailed settings

• This method is effective when documents overlap by 1.97"
(50 mm) or more. It does not function if only a slight portion of
the document is overlapping.
• When [Scanning Side] is set to [Folio], [Double feed detection
by Ultrasonic] cannot be selected.

Double feed detection by length
The scanner detects by document length when two or more
documents are fed together, and stops feeding when a
double feed is detected.

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Chapter 6 Web Menu (Administrator Mode)

IMPORTANT

Hint

• Using the length of the first document page as a reference, the
scanner detects a double feed when a subsequent page is
longer or shorter than the reference page by 1.38" (35 mm) or
more.
• Set [Double feed detection by length] to [OFF] when scanning
a document that contains pages of different lengths.

When using bleed-through reduction, adjust the bleed-through
reduction level to match the type of document.

Color drop-out
The color drop-out function has a “drop-out” effect that
leaves out a specified color (red, blue, or green) while
scanning, and a “color enhancement” effect that
emphasizes a specified color.

Document orientation
Rotates the scanned image to the specified angle.

IMPORTANT

Hint

The color drop-out setting is disabled when the scanning mode
is set to [Color].

When [Auto] is selected, the scanner detects text orientation
within the document and rotates the image so that the
orientation of the text is correct.

Hint
The OCR recognition rate is sometimes improved by deleting
colored ruled lines and other objects with the color drop-out
function.

IMPORTANT
The scanning speed may be reduced when [Auto] is selected.

Deskew

❏ Copying Job Buttons

Detects when a document has been fed askew from the
scanned image, and then straightens the image.
• Prefer Quality
Image processing is performed to minimize the loss of
quality of an image that has deteriorated as result of
deskewing.
• Prefer Speed
The image deteriorates slightly as a result of deskewing.

You can copy the settings of a job button and register it as
a new job button.
Hint
• Use this function when you want to copy a Shared Job Button
and register it as a different job button after changing some of
the settings.
• By copying job buttons from User Administration, you can
copy job buttons between the Shared Job Button and the My
Job Button.

IMPORTANT
If you select [Prefer Quality], the scanning speed is reduced. If
you are scanning a large number of pages, select [Prefer
Speed] to prevent a decrease in scanning speed.

1. Select the job button you want to copy, and click the
[Copy] button.

Bleed-through reduction
Eliminates bleed-through images, in which images on the
reverse side of a scanned document appear on the scanned
page, such as when scanning thin documents with text or
images on both sides.
IMPORTANT
The bleed-through reduction setting is disabled when the
scanning mode is set to [Text enhance].

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Chapter 6 Web Menu (Administrator Mode)
2. Click [OK] to copy the job button.

Exporting from the Scanner
You can save the job button settings file to a specified
folder.

1. Click [Export from ScanFront 300].

Hint
A duplicate job button with the same name as the copy source
is created.

2. Click [Save], specify a save location, and save the job
button settings file.

Importing to the Scanner
You can import a previously exported job button settings
file to the scanner.

3. Change the name and settings of the copied job
button, and register it as a new job button.

1. Click [Import to ScanFront 300].

❏ Editing Jobs
You can edit the settings of a registered job by clicking
[Edit] in the job button list. The settings that can be edited
are identical to those in “Registering New Job Buttons” on
p. 6-21.

2. Specify a previously exported job button settings file.
3. Select a processing method for importing the job

❏ Exporting and Importing Job Buttons

button settings file.
• Replaces the whole data: Deletes all currently
registered job buttons and overwrites them with the
imported job buttons.
• Appends data: Adds the imported job button to the
currently registered job button.

You can back up your job button data as a settings file in
DAT format, and import the backed up job button settings
file to another ScanFront unit.
Hint
If you have multiple ScanFront units, you can use the same job
buttons on all of them by importing the job button settings file
registered on one ScanFront unit to the other units.

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Chapter 6 Web Menu (Administrator Mode)
4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.

Hint
When importing is completed, the following message appears.
Click [OK] to return to Job Button Settings and confirm the
imported job button.

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6. Device Configuration
From the Device Configuration screen, you can configure the scanner settings.

a
a
b
c
d
e

b
c
d
e

a Network Setting
Confirm or change the network settings of the scanner.
(See “Network Setting” on p. 6-30.)
b Language/Timezone
Configure the language displayed on the touch panel and
the region where it is being used. (See “Language/
Timezone” on p. 6-30.)

d Login Options
Select the type of screen that appears when users log in.
(See “Login Options” on p. 6-31.)
e Administrator Settings
Set the password and e-mail address of the Administrator.
(See “Administrator Settings” on p. 6-32.)
IMPORTANT

IMPORTANT

The e-mail address of the Administrator is used as the
originating address when a user without a registered e-mail
address sends an e-mail message.

The time zone setting also effects the time stamp on sent e-mail.

c Device Operation
Configure the setlings for [Display off], [Auto Logout]
and [Low Power Mode]. (See “Device Operation” on
p. 6-31.)

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Chapter 6 Web Menu (Administrator Mode)
❏ Network Setting

❏ Language/Timezone

You can confirm the network settings configured under
[Administrator setting] on the scanner.

You can confirm or change the language and regional
settings that appear on the scanner.

Language on the device
Set the language displayed on the touch panel.
IMPORTANT
You must restart the scanner after changing the display
language setting.

Time Zone

Network Setting

Set the region in which the scanner will be used.

Confirm or change the network settings configured under
[Administrator setting] on the scanner.

Enable daylight saving time
Select this check box to apply the Daylight Saving Time
for the specified region set in the Time Zone.

IMPORTANT
• The device name can be a combination of letters (A-Z, a-z),
numbers (0-9), and hyphens (-) up to 15 characters long.
• The device name must begin with a letter. You cannot end the
device name with a hyphen.
• You must restart the scanner after changing the device name.

IMPORTANT
• If the correct time zone is not set, the time stamps that are
saved for the send time of e-mail messages, and for the saved
image files will be incorrect.
• When the daylight saving time mode is enabled, the correct
time may not be reflected. In this case, set the correct time.

Security of Web Menu
Add a checkmark to always use SSL for communication
with the Web Menu.
Hint
• If you add a checkmark for [Be sure to use SSL], [Login with
SSL] and [Do Not Use SSL] are no longer displayed in the
login screen for the Web menu.
• When you open the Web Menu using Internet Explorer 7 or
later, an SSL-certificate warning will appear. However, you
can proceed and open the Web Menu safely.

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Chapter 6 Web Menu (Administrator Mode)
❏ Device Operation

❏ Login Options

You can configure the operation conditions of the scanner.

You can set the type of user login screen that appears.
Hint
The login setting can also be changed under [Administrator
setting] on the scanner.

Display Off
Set the scanner to turn off the touch panel display after a
specified period of inactivity.
IMPORTANT
When Display Off activates and the touch panel display turns
off, touch the panel to restore the display.

Auto Logout
Set the scanner to automatically log users out after a
specified period of inactivity.

List type login

Low Power Mode

Key in type login

Set the scanner to switch to Low Power mode after a
specified period of inactivity.

IMPORTANT

When using an authentication server, the login type is set to
[Key in type login], and users log in by selecting [Device
Authentication] and [Server Authentication]. (See
“Authentication Server” on p. 6-35.)

• When the scanner switches to Low Power mode, the touch
panel display turns off and the power indicator flashes. To
switch out of Low Power mode, press the power switch or
touch the touch panel.
• The scanner does not transition to Low Power mode during
the flow of data on the network when connected to a network.
• Note that if the scanner transitions to Low Power mode when
the placed documents run out after scanning is started, or
scanning is suspended because of a paper jam or double
feed, all the images that were scanned prior to the suspending
of scanning and that were not yet transmitted are discarded.
• You will not be able to operate the scanner immediately after
power is restored from Low Power mode. Operation will be
enabled after about 15 seconds, so please wait a moment
before attempting operation.

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Chapter 6 Web Menu (Administrator Mode)
❏ Administrator Settings
You can set the password and e-mail address of the
Administrator.

Administrator Password
Change the Administrator password.

Administrator Address
Register the Administrator e-mail address.
IMPORTANT
• The e-mail address of the Administrator is used as the
originating address when a user without a registered e-mail
address sends an e-mail message.
• When a sent e-mail message results in an error due to, for
example, an incorrect e-mail address, an error notification is
delivered from the mail server to the e-mail address of the
administrator.

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Chapter 6 Web Menu (Administrator Mode)

7. Server Settings
From the Server Settings screen, you can configure mail server settings for sending images via e-mail, and settings for accessing a
network authentication server compatible with a directory service.
IMPORTANT
• You can simplify user administration on the scanner by using e-mail addresses registered on an LDAP server, or by logging in from user
accounts that are registered on a domain server and are compatible with Active Directory or LDAP servers.
• Configure the server settings only after consulting your network administrator.

a E-mail Sever / Fax Settings
Configure the mail server to be used for sending e-mail, or
the Internet fax service provider to be used for sending fax.
For details, consult your e-mail system administrator. (See
“E-mail Server/Fax Settings” on p. 6-34.)
b Authentication Server
Configure the domain server (authentication server) on
which user accounts have been registered with Active
Directory. (See “Authentication Server” on p. 6-35.)
c Address Book Server
Configure these settings when using an LDAP server. (See
“Address Book Server” on p. 6-36.)
d FTP server
Configure this function to transfer a scan result log along
with an image file during transfer to the FTP server. (See
“FTP server” on p. 6-36.)
e NTP Server
Configure the NTP server to synchronize the ScanFront
with the correct time. (See “NTP Server” on p. 6-37.)
f ScanFront Service Server
When a ScanFront Service Server (i.e., a computer on
which ScanFront Service is installed) exists on the
network, use this to specify the host name of the server and
the port number used for transmission.

a
b
c
d
e
f

d
e
f

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Chapter 6 Web Menu (Administrator Mode)
❏ E-mail Server/Fax Settings

IMPORTANT

You can configure the mail server settings for sending email messages and the fax server settings for sending
faxes.

If the destination mail server does not support divided
attachments, it may not be possible to reconstitute a divided
image file sent by the scanner. In such cases, turn off this
setting, and divide the scanned documents manually before
sending.

Hint

• E-mail Server Authentication Method
Configure this setting based on the authentication
method of your mail server. For details on the mail server
authentication method, consult your e-mail system
administrator.

The scanner sends a large volume of data by e-mail. Make sure
to confirm the mail server settings with your e-mail system
administrator before configuring the settings.

IMPORTANT
• If any setting other than [SMTP] is selected for the
authentication method, the authentication settings for the
mail server must be configured for each user (see p. 6-7).
• If you select a setting other than [SMTP], be sure to register
users.
• When [POP before SMTP] is selected, make sure to specify
the host name (or address) and port number of the POP
server being used, and the wait time that follows POP
authentication.

FAX Settings
Configure the following settings concerning the Internet
fax service you are using.
• Provider name
If you are using an Internet fax service and provider
name specification is necessary, enter the provider name
specified by your provider here.
• User name
If you are using an Internet fax service and user
information specification is necessary, enter the user
name registered with your provider here.
• Password
To use the password of the user specified in [User name],
select [Change Password] and enter the password.
• To, Subject, Message
Enter the e-mail address (To), subject, and message for emails that will be sent to the Internet fax service.

E-mail Server
• E-mail Host Name (Address)
Enter the name or address of the SMTP server (for
sending e-mail messages).
• Port number
Change the port number if necessary. The standard port
number is 25.
• Divided E-mail Size
If the image file attached to an e-mail message is too
large to send, the file is divided into pieces of the
specified size before being sent.

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Chapter 6 Web Menu (Administrator Mode)
• For details on the use and configuration of an authorization
server, consult your server administrator.

If you enter the following substitution strings for these
settings, the strings will be replaced with the following
strings when the fax is sent.
Substitution String
%n%

Replacement String
Fax number that is registered in the
address book and selected before
sending the image file.

%h%

Provider name

%u%

User name

%pw%

Password

Enable Authentication Server
Select this check box to permit users registered on the
authentication server to log in.

For example, the substitution strings that you enter will
be replaced as follows when the fax number is
“00111222”, the provider name is “FaxService”, and the
user name is “SFUser”.
Entered String

Authentication Method
Select one of the following based on the directory service
used by the authentication server.
• Select [Simple] if the directory service used by the
authentication server is OpenLDAP.
• Select [Active Directory] if the directory service used by
the authentication server is Active Directory.

Replacement String

%n%@%h%

0011112222@FaxService

Fax delivery
notification
(from %u%)

Fax delivery notification
(from SFUser)

Search Base
Enter the search base for referring e-mail addresses
registered on the authentication server.

❏ Authentication Server

IMPORTANT

When using a domain server compatible with Active
Directory or OpenLDAP, you can log in to the scanner
with a user account registered on the domain server.
In the authentication server settings, you can register the
domain server to use as the authentication server. If the
account information includes e-mail addresses, you can
configure settings for referring e-mail addresses.
You can register up to four authentication servers.

For information on the character strings to enter for the search
base, consult your system administrator.

Host Name (Address)
Enter the host name or address of the authentication server.

Domain
Enter a domain name supported by Active Directory.

Port number

IMPORTANT

Enter the port number used for the LDAP protocol. The
standard port number is 389.

• After configuring an authentication server, restart the scanner
to update its display.
• When the authentication server and address book server
(LDAP server) are the same, enter values for all of the
settings.

User name
When using the authentication server as an address book
server, enter a user name for referring e-mail addresses.

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Chapter 6 Web Menu (Administrator Mode)
❏ Address Book Server

Change Password
When you want to enter a password for the above user, add
a checkmark and enter a password.

You can configure the settings for using an address book
server (LDAP server). You can configure up to four
address book servers.

Hint
Changing the password updates the password information
saved on the scanner, but does not alter the password
registered on the server.

When server authentication is configured, list boxes for
selecting device authentication or server authentication are
added to the login screens of the ScanFront scanner and
Web Menu (User Mode).
• Web Menu (User Mode) Login Screen

Address Book Server Setting
Select one of these options when using an address book
server (LDAP server). If the authentication server and
address book server are different, make sure to enter
values for all of the settings.
For details on each setting, see the settings under
“Authentication Server” on p. 6-35.
Hint
When using an address book server that is different from the
authentication server, select [Anonymous] for [Authentication
Method].

• ScanFront Login Screen

❏ FTP server
You can use a function that transfers a scan result log along
with an image file during transfer to the FTP server. When
this function is enabled, a scan result log with the same file
name as the image file is transferred to the same FTP
folder as the image file. The extension for the log file is
“.log”.

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Chapter 6 Web Menu (Administrator Mode)
❏ NTP Server
You can configure the NTP server settings to synchronize
the ScanFront with the correct time.

NTP Server Setting
Select this check box to synchronize with the NTP server.

NTP Server(primary)
Enter the host name or IP address of the main NTP server.

NTP Server(secondary)
Enter the host name or IP address of the secondary NTP
server.
IMPORTANT
The NTP server and ScanFront are synchronized when [OK] is
clicked on the settings screen to complete the settings and
every time the ScanFront is started.

❏ ScanFront Service Server
When a ScanFront Service Server (i.e., a computer on
which ScanFront Service is installed) exists on the
network, use this to specify the host name of the server and
the port number used for transmission.

Hint
ScanFront Service uses port number 50000 to communicate
with the ScanFront by default. If the default port number used by
ScanFront Service has been changed (see p. 4-6), make sure
to specify the changed port number here.

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8. System Settings
From the System Settings screen, you can backup and restore setting information, update module versions, and configure logs used
by the scanner.

a
b

a
b
c

a Backup/Restore
Backs up or restores the scanner settings. (See “Backup
and Restore” on p. 6-39.)
Be aware that the following settings are not backed up:
• IP address
• Device name
• Touch panel adjustment values
b Module Version Information/Version Up
Displays the OS and module version information of the
scanner. You can also acquire a version update file to
update the ScanFront version. (See “Module Version
Information/Update” on p. 6-40.)
IMPORTANT
For details on acquiring version update files, contact your dealer
or a Canon service representative.

c Log Settings
Records usage statistics to a log file. (See “Log Settings”
on p. 6-42.)

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Chapter 6 Web Menu (Administrator Mode)
❏ Backup and Restore

3. Specify a save location for the backup data, and save
the backup data.

You can backup or restore the scanner settings using the
following procedure.

Backup All Settings
This option saves all the ScanFront settings to a specified
folder.
IMPORTANT
The following settings are not included in the backup data
because they are unique to the scanner unit:
• IP address
• Device name
• Touch panel adjustment values

1. Click [Backup All Settings].

2. Click [Save].

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Chapter 6 Web Menu (Administrator Mode)
5. Click [OK] to complete the restoration.

Restore All Settings
This option restores backed up data to the scanner.

1. Confirm that no administrator or user is logged in to
the scanner.

6. Confirm the restored settings.

Hint

❏ Module Version Information/Update

If a user or administrator is logged in to the scanner, an error will
occur when the restoration is performed.

You can display the version information, and update the
version, of the module in use on the scanner.

2. Click [Browse], and specify the backup data to use.

IMPORTANT
If the scanner malfunctions, the version information is required
when contacting support services.

Acquiring Update Files
For details on acquiring the update files needed to update
the scanner, consult your dealer or a Canon service
representative.

3. Click [Restore].

4. Confirm the message that appears, and click [OK] to
perform the restoration.

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Chapter 6 Web Menu (Administrator Mode)
5. Confirm the message that appears, and click [OK] to

Updating the Scanner

perform the version update.

You can update the scanner with an acquired update file.
IMPORTANT
• Make sure to back up your scanner data before performing a
version update.
• Use the following procedure to update the scanner. Once the
version update starts, do not touch the scanner until it restarts.
1. Transfer the update file to the scanner.
2. Update the version of the scanner.
3. Restart the scanner (automatic).

IMPORTANT
It takes several minutes to transfer the update file to the
scanner. Do not operate the Web Menu or scanner until the
Web Menu changes to the following display.

1. Confirm that no one is using the scanner.
2. Back up all settings. (See “Backup and Restore” on
p. 6-39.)

3. Click [Browse], and specify the update file to use.

6. Click [OK] to close the Web Menu.
IMPORTANT
When the update file finishes transferring, the version update
starts. Do not operate the scanner until the version update is
complete and the scanner restarts.

4. Click [Version Up].

7. Configure the IP address, and then restore the
backup file from the Web Menu.

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Chapter 6 Web Menu (Administrator Mode)
❏ Log Settings
You can configure settings for log files.

Make Log File
Select this check box to create a log file.

PC Name (Host Name)
Enter the name of the computer containing the publicly
shared folder where the log file will be saved.

Location
Enter the name of the shared folder. You can also press
[Browse] to select a folder to save.

User name/Password
Enter the name and password of a user with the authority
to write data to the shared folder.

Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.
IMPORTANT
If the computer containing the shared folder is part of a domain,
enter the user name and password registered with the domain,
and the domain name.

File name
Enter a name for the log file.
Hint
The date and time that the log file was created are added to the
entered file name.

6-42

Chapter 7 ScanFront Administration Tool
1. About ScanFront Administration Tool .............. 7-2
2. Installing ScanFront Administration Tool ......... 7-3
System Requirements...........................................7-3
Installation .............................................................7-3

3. ScanFront Administration Tool Setup .............. 7-5
Starting ScanFront Administration Tool ................7-5
Registering ScanFront Scanners ..........................7-5

4. Managing the ScanFront Scanners ................. 7-6
Selecting a ScanFront...........................................7-6
Checking ScanFront Connections.........................7-6
Changing Passwords ............................................7-6
Changing IP Addresses and Device Names .........7-7
Checking Detailed Information on the
ScanFront..............................................................7-7
Displaying the Web Menu .....................................7-7
Batch Processing ..................................................7-7
Importing/Exporting Administration Data...............7-8
Displaying Version Information .............................7-8

Chapter 7 ScanFront Administration Tool

1. About ScanFront Administration Tool
ScanFront Administration Tool is software that allows you to manage multiple ScanFront scanners at one time. To use this software,
install it on a computer connected to the same network as the ScanFront scanners.
The following operations can be performed for ScanFront
scanners on the same network.
● Checking the current status of the ScanFront and
network configuration information
● Changing passwords
● Configuring the ScanFront
● Checking connections
● Updating software
● Backing up and restoring configuration data
● Removing users

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Chapter 7 ScanFront Administration Tool

2. Installing ScanFront Administration Tool
❏ System Requirements

Hint

Install ScanFront Administration Tool on a computer that
is connected to the same network as the ScanFront
scanners, and that meets the following requirements.

An installer for the Japanese version of ScanFront
Administration Tool is also stored on the INSTRUCTIONS AND
UTILITIES CD-ROM. If necessary, you can install the Japanese
version of ScanFront Administration Tool by replacing “English”
in the folders mentioned above with “Japanese”.
You can only install one version of the software. Do not install
both versions on the same computer.

Operating System
●
●
●
●
●
●

Windows XP (32 bit/64 bit)
Windows Server 2003 (32 bit/64 bit)
Windows Vista (32 bit/64 bit)
Windows Server 2008 (32 bit/64 bit)
Windows Server 2008 R2
Windows 7 (32 bit/64 bit)

3. Click [Next].

❏ Installation
1. Insert the INSTRUCTIONS AND UTILITIES
CD-ROM into the computer.

2. Start the ScanFront Administration Tool installer.
Use Windows Explorer, for example, to locate the installer
in the following folder on the CD-ROM, and double-click
the installer to start it.
For Windows 7, Windows Vista, or Windows Server
2008:
Q:\AdministrationTool\Vista and 2008Server
English\setup.exe (“Q” is the letter assignment for the
CD-ROM drive)
For Windows XP or Windows Server 2003:
Q: \AdministrationTool\XP and 2003Server
English\setup.exe (“Q” is the letter assignment for the
CD-ROM drive)

7-3

Chapter 7 ScanFront Administration Tool
4. Change the install location and user setting if

6. Click [Close].

necessary, and click [Next].

5. Click [Next].

Installation starts. When installation is complete, a screen
indicating that installation is complete appears.

7-4

Chapter 7 ScanFront Administration Tool

3. ScanFront Administration Tool Setup
❏ Starting ScanFront Administration Tool

2. Enter information for the ScanFront you want to
register.
• Enter the IP address of the ScanFront in [IP address/
Device name].
• If an administrator password is configured for the
ScanFront, enter it in [Password].
• After you enter an IP address for a ScanFront, another
information entry row will be added below. This allows
you to enter information for multiple ScanFront
scanners.

Click the [Start] button, [All Programs], [ScanFront
Administration Tool], and then [ScanFront Administration
Tool]. ScanFront Administration Tool starts.

3. Click [OK].
The registered ScanFront scanners are added to the
ScanFront Administration Tool list.

Quitting ScanFront Administration Tool
Click [Close] in the [File] menu.

Deleting Registered ScanFront Scanners

❏ Registering ScanFront Scanners

In the ScanFront Administration Tool list, select the check
box at the far left of the row for the ScanFront you want to
delete, and then click [Delete] in the [Edit] menu.

To manage a ScanFront scanner using ScanFront
Administration Tool, add the ScanFront to the ScanFront
Administration Tool list as follows.

1. Click [Add] in the [Edit] menu.
The [Create new items] window appears.

7-5

Chapter 7 ScanFront Administration Tool

4. Managing the ScanFront Scanners
You can change administrator passwords, check connections, and manage users for ScanFront scanners registered in ScanFront
Administration Tool.

❏ Selecting a ScanFront

❏ Changing Passwords

To manage a ScanFront scanner with ScanFront
Administration Tool, select it in the ScanFront
Administration Tool list. Selecting a check box at the far
left of each row in the list selects the corresponding
ScanFront.
If you click [Select All], all of the ScanFront scanners in
the list will be selected. If you select [Except All], all of the
selections in the list will be cleared.

Select a check box at the far left of each row in the list,
click the [Change Password] button to display the
[Password] dialog box, and then change the password for
the selected ScanFront.

After you enter the new password and click [OK], the
[Password] dialog box will close, and the password will be
changed.

❏ Checking ScanFront Connections
Select a ScanFront scanner in the list, and click [Check the
connection] to check the connection of the selected
ScanFront.
The results of the check appear in the [Status] column. For
example, “Connection Possible” appears when the
ScanFront is properly connected.

Hint
If multiple ScanFront scanners are selected, a dialog box for
changing the password of the first selected ScanFront in the list
appears. A dialog box for changing the password of the next
ScanFront appears when you click [OK]. To configure the same
password for all the ScanFront scanners, select the [Do this for
the all password input] check box before clicking [OK].

7-6

Chapter 7 ScanFront Administration Tool
❏ Changing IP Addresses and Device
Names

• To select a user for an operation, select the check box that
appears at the far left of each row. Clicking [Select All]
or [Except All] selects or clears all of the user check
boxes in the list, respectively.
• Click [Back up] to backup configuration data for users
selected in the list to any location on the computer.
• Click [Delete] to delete the users selected in the list.
• Click [Version Info] to display version information for
the ScanFront.
• Click [Back] to close the [Details] window.

Double-click a ScanFront scanner in the list to display the
[IP Address / Device Name] dialog box, and then change
the IP address or device name of the selected ScanFront.

After you enter the IP address or device name and click
[OK], the dialog box will close, and the specified IP
address or device name will be applied.

❏ Displaying the Web Menu
When you select a ScanFront scanner in the list and click
the [Open Web Menu] button, the Web browser starts and
the Web Menu for the selected ScanFront is displayed.

❏ Checking Detailed Information on the
ScanFront

IMPORTANT

Click the [Check Details] button that appears for the
ScanFront scanners registered in the list to display the
[Details] window.

You can only perform this operation for ScanFront scanners to
which ScanFront Administration Tool is able to connect.

❏ Batch Processing

IMPORTANT
You can only perform this operation for ScanFront scanners to
which ScanFront Administration Tool is able to connect.

You can select multiple ScanFront scanners in the list, and
select a command in the [Processing] menu to perform the
same operation all of the selected ScanFront scanners at
one time.
The following commands are available in the [Processing]
menu.

[Restore All Settings]
Load backed up ScanFront data stored on the computer,
and restore settings on all selected ScanFront scanners.

[Backup All Settings]
Save the backup data of all selected ScanFront scanners to
any location on the computer.

A list of users registered to the ScanFront appears in the
[Details] window.
You can use the following buttons in the window to
manage the users registered to the ScanFront.

[Import User Data]
Load ScanFront user data stored on the computer, and
register it to all selected ScanFront scanners.

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Chapter 7 ScanFront Administration Tool
[Export User Data]
Save the user data of all selected ScanFront scanners to
any location on the computer.

[Version Up]
Load ScanFront firmware stored on the computer, and
update the firmware version of all selected ScanFront
scanners.

❏ Importing/Exporting Administration
Data
You can export administration data for ScanFront
Administration Tool to any location on the computer, and
import exported administration data.

Exporting Administration Data
Click [Export] in the [Edit Data] menu, specify a
destination and file name for the administration data in the
dialog box that appears, and then click [Save].

Importing Administration Data
Click [Import] in the [Edit Data] menu, specify the storage
location and file name for the administration data in the
dialog box that appears, and then click [Open].

7-8

Chapter 8 Web Menu (User Mode)
1. Web Menu Overview ....................................... 8-2
2. Logging In to the Web Menu............................ 8-3
3. User Settings ................................................... 8-4
User Settings.........................................................8-5

4. Address Book Settings .................................... 8-8
Registering New Addresses................................8-10
Copying Addresses .............................................8-13
Exporting and Importing Address Books.............8-13

5. Job Button Settings........................................ 8-15
Registering New Job Buttons..............................8-17
Scan Settings Overview ......................................8-18
Copying Job Buttons ...........................................8-22
Editing Jobs.........................................................8-23
Exporting and Importing Job Buttons ..................8-23

Chapter 8 Web Menu (User Mode)

1. Web Menu Overview
The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. From the
Web Menu, you can register address books and job buttons.
Computer (Web Menu)
Settings

Network

ScanFront 300
IMPORTANT
•
•
•
•

For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later.
In some cases, settings cannot be changed from the Web Menu when the ScanFront administrator or another user is logged in to the scanner.
Use the device name or IP address assigned to the scanner as the URL for logging in to the Web Menu. (See p. 8-3.)
When you open the Web Menu using Internet Explorer 7 or later, an SSL-certificate warning will appear. However, you can proceed and open
the Web Menu safely.

Web Menu (User Mode)

a
b
c

a User Settings (See “User Settings” on p. 8-5)
Use to change the user settings.
b Address Book Settings (See “Address Book Settings”
on p. 8-8)
Use to register and manage entries in the Shared Address
Book available to all users, and the My Address Book

provided for each user.
c Job Button Settings (See “Job Button Settings” on
p. 8-15)
Use to register and manage the Shared Job Button
available to all users, and the My Job Button provided for
each user.

8-2

Chapter 8 Web Menu (User Mode)

2. Logging In to the Web Menu
You can log in to the Web Menu using the following procedure.
Hint
Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. Contact the ScanFront administrator
for the device name and the IP address.

1. Turn the scanner ON.

IMPORTANT

2. Confirm the IP address with the administrator.

If [Authentication Method] appears above [User name] on the
login screen, users can log in from an account registered on a
domain server (Server Authentication), instead of logging in
from an account registered on the scanner (Device
Authentication). For details, consult the ScanFront
administrator.

5. Enter a user name and password to log in to the Web
Menu.
Hint
If the Web Menu is set to Administrator Mode, click [To User
Mode].

IMPORTANT
User names and passwords are case-sensitive. Make sure to
enter them correctly.

8-3

Chapter 8 Web Menu (User Mode)

3. User Settings
From the User Settings screen, you can change the information of a user logged in by Device Authentication.

a Setting (See “User Settings” on p. 8-4)
Allows you to edit a user’s settings.

8-4

Chapter 8 Web Menu (User Mode)
❏ User Settings

Home Screen

Click [Setting] to edit the user information.

User Settings

• User name
Enter a new user name.
• Change Password
Select the [Change Password] check box, and then enter
the new password and confirmation password.
• Mail Address (Not Changeable)
To change the e-mail address, contact the ScanFront
administrator.
• SMTP/POP Before SMTP Authentication
Appears when [Auth Method] is configured to any
setting other than [SMTP] by the administrator in the
mail server settings (see p. 6-34). Enter the [User name]
and [Password] that will be used for mail server
authentication here.

Job Button Screen

IMPORTANT

• The setting for the startup screen after login also affects which
screen appears after a scanned image is sent. (See “Delivery
Options” on p. 8-17.)
• If the ScanFront administrator has restricted use of the Home
screen, only [Job Button screen] is available for the [Screen
after Login] setting. For details, consult the ScanFront
administrator.

• When entering a [Password], select the [Change Password]
check box before entry.
• [Change Password] updates the password information
saved on the scanner, but does not alter the password
registered on the server.
• For a user logged in by Server Authentication, you can only
select a setting for [Screen after Login].
• E-mail address may not be registered for a user logged in by
Server Authentication. For details on e-mail address
settings, consult the ScanFront administrator.

• Screen after Login
Select the Home screen or the Job Button screen as the
first screen to appear after the user logs in.

8-5

Chapter 8 Web Menu (User Mode)
Custom File Name Settings

• Device name
Select the [Enable] check box to include the device name
in the file name.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
file name. When this is enabled, you can specify the
starting value and number of digits used for the counter.

Specify the method in which file names used for saving
scanned images are created. When you select to use
custom file names during a scanning procedure, the image
files will be saved under file names that are determined by
the settings configured here. Components of the custom
file name will be included in the order that they appear on
this screen.

Index Settings
Specify the content of index files (metadata) that are
attached to scanned image files. Components of the index
file will be included in the order that they appear on this
screen.

IMPORTANT
The following characters cannot be used to set the custom file
name:
/:?*"<>|

IMPORTANT
The following characters cannot be used in strings contained in
the index file:
&"'<>

8-6

Chapter 8 Web Menu (User Mode)
• Index string/Field name
Enter a string for the index. You can change the default
field name (“String”) as necessary.
• User name
Select the [Enable] check box to include the user name in
the index file. You can change the default field name
(“User”) as necessary.
• Date
Select the [Enable] check box to include the date in the
index file, and select a format for the date in the [Format]
list box. You can change the default field name (“Date”)
as necessary.
• Time
Select the [Enable] check box to include the time in the
index file, and select a format for the time in the [Format]
list box. You can change the default field name (“Time”)
as necessary.
• Device name
Select the [Enable] check box to include the device name
in the index file. You can change the default field name
(“Device”) as necessary.
• Counter/Start number/Number of digits
Select the [Enable] check box to include a counter in the
index file. When this is enabled, you can specify the
starting value and number of digits used for the counter.
You can change the default field name (“Counter”) as
necessary.
• File name
Select the [Enable] check box to include the file name in
the index file. You can change the default field name
(“FileName”) as necessary.
• File size
Select the [Enable] check box to include the file size in
the index file. You can change the default field name
(“FileSize”) as necessary.

• Number of Pages
Select the [Enable] check box to include the number of
pages that are in the scanned image in the index file. You
can change the default field name (“PageNumber”) as
necessary.
• Destination path
Select the [Enable] check box to include the destination
path in the index file. You can change the default field
name (“Folder”) as necessary.
• Index file format
Specify a file format for the index files.

[OK] button
Updates the user information with the changed settings.

8-7

Chapter 8 Web Menu (User Mode)

4. Address Book Settings
From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users, and
the My Address Book, which is provided for each user.

a
d
e

b
f

h i

a Type of Address Book
Selects the address book (Shared Address Book or My
Address Book) to edit.
The LDAP Address Book is also selectable if the address
book server settings are enabled and permission to use the
LDAP address book has been granted to the user. The
address type is set to [E-mail] when the LDAP Address
Book is selected.
b Export from ScanFront 300
Exports the address book data as a file in CSV format. (See
“Exporting and Importing Address Books” on p. 8-13.)
c Import to ScanFront 300
Imports a previously exported address book data file. (See
“Exporting and Importing Address Books” on p. 8-13.)
d Address type
Selects the type of addresses (E-mail, FTP Server, Shared
folder, Group, or All) to display.
e [New Address] button
Registers a new address book entry.(See “Registering New
Addresses” on p. 8-10.)

f [Select All] button
Selects all of the displayed addresses.
g [Except All] button
Deselects all of the displayed addresses.
h [Copy] button
Copies the selected address. Only enabled when an
address is selected. (See “Copying Addresses” on p. 8-13.)
i [Delete] button
Deletes the selected address. Only enabled when an
address is selected.
j Address List
Displays the registered addresses.
• Check box: Select this check box to select an address.
• Address type (icon)
: FTP
: Shared folder
: E-mail
: Fax
: Group
• Edit: Click to edit an address.

8-8

Chapter 8 Web Menu (User Mode)

IMPORTANT
If the ScanFront administrator has restricted editing of the address books, the following Address Book settings apply. For details, consult the
ScanFront administrator.
• If editing is restricted for only one address book (either the My Address Book or the Shared Address Book), users can only copy addresses
from the restricted address book and paste them into the unrestricted address book.

• If editing is restricted for both the My Address Book and the Shared Address Book, users can only view detailed address information.

8-9

Chapter 8 Web Menu (User Mode)
❏ Registering New Addresses

Address type: FTP Server
This option registers a network FTP server.

Select the type of address book (Shared Address Book or
My Address Book), and click [New Address] to register a
new address.

IMPORTANT
FTP servers that require firewall settings cannot be registered.

Hint
• The number of addresses that can be registered to the Shared
Address Book (My Address Book) is up to 1000 in combination
with the total number of addresses included in the Shared Job
Button (My Job Button).
• For the number mentioned above, the count for a group is the
number of addresses registered to the group (maximum of 99
addresses) plus the group name, so a group with 99
addresses registered to it is counted as having 100
addresses.
• The available settings vary, depending on the type of address
(E-mail, FTP Server, Shared folder, Fax, or Group).

Name
Enter the name to display on the scanner.

Address type: E-mail

FTP server

This option registers an e-mail address.

Enter the IP address or host name of the FTP server.

Folder path
To specify a subfolder on the FTP server, enter the path to
the subfolder.
Hint

Enter the destination e-mail address.

[OK] button

User name/Password

Registers a new e-mail address with the specified
parameters.

Enter the user name and password required to log in to the
FTP server.

Name
Enter the name to display on the scanner.

E-mail Address

IMPORTANT
Make sure to enter the user name and password of an account
with the authority to write data to the FTP server.

Port number
Enter the port number. The standard port number is 21.

8-10

Chapter 8 Web Menu (User Mode)
Save Password

[Browse] button

Saves the entered password.

Shows a list of computers connected to the network for
you to specify a shared folder.

Passive Mode
Uses passive mode to send transmissions to the FTP
server.

Hint
You can display the shared folders using the following
procedure.
1. After entering the computer name, user name, password,
and domain/workgroup, click [Browse]. Access the computer
containing the publicly shared folder. Sub-folders on
computers running Windows 7 or Windows Server 2008 R2
cannot be browsed by clicking the [Browse] button. In such
cases, enter the computer name and path up until the topmost folder of that computer in [Folder path], and then click
[Browse].
2. Specify any subfolder from the displayed computer and click
[OK].

IMPORTANT
Use passive mode when normal communication with the FTP
server cannot be established. However, be aware that
communication may not be possible if the network is not
functioning properly.

[OK] button
Registers a new FTP server with the specified parameters.

Address type: Shared folder
This option registers a folder shared publicly on the
network.

Name
Enter the name to display on the scanner.

User name/Password

Computer Name (Host Name)

Enter the user name and password of an account with the
authority to write data to the shared folder.

Enter the name of the computer containing the publicly
shared folder. When the ScanFront Service is running, you
can enter the IP address instead of a host name.

Domain/Workgroup
If the computer containing the shared folder is part of a
domain, enter the domain name.

Folder path
Enter the path to the subfolder that you want to register as
the name of the shared folder.

8-11

Chapter 8 Web Menu (User Mode)
Address type: Group

IMPORTANT

This option registers several registered addresses together
as a group.

Hint
Different types of address, such as e-mail addresses and
shared folders, can be registered as a group, and up to 99
addresses can be registered to 1 group.

Save Password
Select this check box to save the password to the address.
IMPORTANT
If you do not save the password, password entry will be required
each time you send.

[OK] button
Registers a new shared folder with the specified
parameters.

Address type: Fax

Name

This option registers a fax destination.

Enter the name to display on the scanner.

Add from Address Book
Allows you to select an address from an address book, add
it to the group, and display it in the list.

[OK] button
Registers a new group with the specified parameters.

Fax number
Enter the fax number of the destination.

[OK] button
Registers a new fax destination with the specified
parameters.

8-12

Chapter 8 Web Menu (User Mode)
❏ Copying Addresses

❏ Exporting and Importing Address Books

You can copy an address and register it as a new address.
You can also copy an address from one address book to
another.
As an example, this section describes how to copy from the
Shared Address Book to the My Address Book.

You can back up your address books as files in CSV
format, and import the backed up address book data to
another ScanFront unit.
Hint
If you have multiple ScanFront units, you can use the same
address books on all of them by importing the address book
settings file registered on one ScanFront unit to the other units.

Hint
Use this function when you want to copy an address between
the Shared Address Book and My Address Book or copy an
address and register it as a different address in the same
address book after changing some of the settings.

Exporting from the Scanner
You can save the address book data to a specified folder.

1. Select Shared Address Book for the [Type of Address

1. Click [Export from ScanFront 300].

Book].

2. Add a checkmark to the check box of the address you
want to copy and then click [Copy].

2. Click [Save], specify a save location, and save the
address book data.
Hint
• You can open the saved CSV file with software that supports
CSV files such as spread sheet software in order to check the
structure of the file.
• You can match the structure of a CSV file created in another
mailer to that of a CSV file saved on the ScanFront, and then
import the address book of the other mailer and use it on the
ScanFront.

3. Select My Address Book for the copy destination, and
click [OK].

4. Confirm the copied address.

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Chapter 8 Web Menu (User Mode)
Importing to the Scanner
You can import previously exported address book data to
the scanner.

1. Click [Import to ScanFront 300].

2. Click [Browse] and specify a previously exported
address book settings file.

3. Select a processing method for importing the
address book settings file.
• Replaces the whole data: Deletes all currently
registered address book entries and overwrites them with
the imported address book data.
• Appends data: Adds the imported address book data to
the currently registered address book.

4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.

Hint
When importing is completed, the following message appears.
Click [OK] to return to Address Book Settings and confirm the
imported address data.

8-14

Chapter 8 Web Menu (User Mode)

5. Job Button Settings
From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users, and the My Job Button,
which is provided for each user.

a
d

b
e

g h

a Job Button Type
Select the job button (Shared Job Button or My Job
Button) that you want to edit.
b Export from ScanFront 300
Exports the job button data as a file in DAT format. (See
“Exporting and Importing Job Buttons” on p. 8-23.)
c Import to ScanFront 300
Imports a previously exported job button data file. (See
“Exporting and Importing Job Buttons” on p. 8-23.)
d [New Job Button] button
Registers a new job button. (See “Registering New Job
Buttons” on p. 8-17.)
e [Select All] button
Selects all of the displayed job buttons.

f [Except All] button
Deselects all of the displayed job buttons.
g [Copy] button
Copies the selected job button. Only enabled when a job
button is selected. (See “Copying Job Buttons” on
p. 8-22.)
h [Delete] button
Deletes the selected job button. Only enabled when a job
button is selected.
i Job Button List
Displays the registered job buttons.
• Check box: Select this check box to select a job button.
• Edit: Click to edit a job button.

8-15

Chapter 8 Web Menu (User Mode)

IMPORTANT
If the ScanFront administrator has restricted editing of the job buttons, the following Job Button settings apply. For details, consult the ScanFront
administrator.
• If editing is restricted for only one set of job buttons (either the My Job Button or the Shared Job Button), users can copy job buttons from the
restricted set of job buttons and paste them into the unrestricted set.

• If editing is restricted for both the My Job Button and the Shared Job Button, users can only view detailed job button information.

8-16

Chapter 8 Web Menu (User Mode)
❏ Registering New Job Buttons

Address

Click [New Job Button] to register a new job button.

Scan Settings/Detailed settings
For details on Scan Settings/Detailed settings, see “Scan
Settings Overview” on p. 8-18.

Color of Job Button

E-mail settings

Specify a color for the job button.

Subject
Enter a subject for the e-mail message.

Message
Enter the text of the e-mail message.

IMPORTANT

Delivery Options

If you select [Skip Scan Setting Screen], scanning starts as
soon as the job button is pressed, whether a document is
inserted or not.

8-17

Chapter 8 Web Menu (User Mode)
Action when the same named file exists

Index Settings

Specify whether to attach metadata (index files) to scanned
images.

❏ Scan Settings Overview
The scan settings include basic and detailed settings for
scanning parameters and individual settings by file format.

Send the files immediately after scanning
• ON
Starts sending when scanning completes.
• OFF
Starts sending after you confirm the scanned image when
scanning completes.

Scan Settings

Confirm addresses before sending
• ON
Displays the Address Confirmation screen, and then
starts sending after you confirm the address.
• OFF
Sends the image without confirming the address.

Screen after sending

Page Size

IMPORTANT
A resolution of [300 dpi] or more cannot be set when [Auto size
(Long)] is selected.

8-18

Chapter 8 Web Menu (User Mode)
Mode

• When [Text enhance] is selected, [Bleed-through reduction]
cannot be selected.

Resolution (dpi)
Select the scanning resolution (100, 150, 200, 300, 400, or
600 dpi).

IMPORTANT

Prescan

Black and White

TIFF

JPEG

PDF

Yes

Error Diffusion

Yes

Text enhance

Yes

Gray

Yes

Color

Yes

Auto Color Detection

Yes

Enables you to preview an image of the first page of the
document before scanning the entire document.
Hint
• Scanning pauses after the first page of the document is
scanned, and the image of the first page is displayed.
• Use the displayed image to confirm and adjust the brightness
and contrast. Press [Continue] to confirm the adjusted
brightness and contrast for the first image and continue
scanning.

File name
Specify a name for the image file to be sent.

8-19

Chapter 8 Web Menu (User Mode)
Add Date to File name

PDF:

Configure the settings for compression ratio, multi page,
OCR (optical character recognition), and security.

* The last three digits indicate the number of milliseconds.

You can select [Custom] to configure additional file name
settings. The additional settings are identical to those in
“Custom File Name Settings” on p. 8-6.

When you select this Job Button
Specify whether the file name entry screen appears when
you start scanning using the job button.

Compression Method

File format
Select a file format for the image file, and configure the
corresponding settings.

Specify a compression level by selecting [Standard] or
[High Compression] as the compression method.

TIFF: Multi page settings

Hint
When you set OCR to [ON], make sure to select the OCR
language that matches the document text.

Encryption
Apply security to the PDF file.

JPEG: Compression

IMPORTANT
Using the High (128-bit RC4) level setting is recommended. The
Low (40-bit RC4) level setting provides less security.

Protect Document
The ability to view the document is protected by a
password.

Select a compression ratio for images saved in JPEG
format.

IMPORTANT
Take care not to forget the password once it is set. If you forget
the password, the document can no longer be opened.

8-20

Chapter 8 Web Menu (User Mode)
Protect Permission

Brightness (Back)

Permissions for printing and editing the PDF file are
protected by a password.
Enables the PDF file to be printed from a printer.

Changes allowed

Contrast (Front)

Enables editing of the PDF file, such as adding or deleting
pages.

Adjusts the contrast of the image to be scanned.

Contrast (Back)

Enable copying of text, images, and
accessibility

Printing allowed

Enables text information embedded by OCR to be copied
and the PDF file to be read aloud by text-to-speech
software.

Double feed detection by Ultrasonic (Only
available with the ScanFront 300P)

IMPORTANT

The scanner uses an ultrasonic sensor to detect when two
or more documents are fed together, and stops feeding
when a double feed is detected.

IMPORTANT
• This method is effective when documents overlap by 1.97"
(50 mm) or more. It does not function if only a slight portion of
the document is overlapping.
• When [Scanning Side] is set to [Folio], [Double feed detection
by Ultrasonic] cannot be selected.

Detailed settings

Double feed detection by length
The scanner detects by document length when two or more
documents are fed together, and stops feeding when a
double feed is detected.
IMPORTANT
• Using the length of the first document page as a reference, the
scanner detects a double feed when a subsequent page is
longer or shorter than the reference page by 1.38" (35 mm) or
more.
• Set [Double feed detection by length] to [OFF] when scanning
a document that contains pages of different lengths.

IMPORTANT
The [Double feed detection by Ultrasonic] setting only appears
when using the ScanFront 300P.

Brightness (Front)
Adjusts the brightness of the image to be scanned.

8-21

Chapter 8 Web Menu (User Mode)
Document orientation

Color drop-out

Rotates the scanned image to the specified angle.

The color drop-out function has a “drop-out” effect that
leaves out a specified color (red, blue, or green) while
scanning, and a “color enhancement” effect that
emphasizes a specified color.

Hint
When [Auto] is selected, the scanner detects text orientation
within the document and rotates the image so that the
orientation of the text is correct.

IMPORTANT
The color drop-out setting is disabled when the scanning mode
is set to [Color].

IMPORTANT
The scanning speed may be reduced when [Auto] is selected.

Hint

Deskew

The OCR recognition rate is sometimes improved by deleting
colored ruled lines and other objects with the color drop-out
function.

❏ Copying Job Buttons
You can copy the settings of a job button and register it as
a new job button.
As an example, this section describes how to copy from the
Shared Job Button to the My Job Button.

IMPORTANT

Hint

If you select [Prefer Quality], the scanning speed is reduced. If
you are scanning a large number of pages, select [Prefer
Speed] to prevent a decrease in scanning speed.

Use this function when you want to copy a job button between
the Shared Job Button and My Job Button or register it as a
different job button after changing some of the settings.

Bleed-through reduction

1. Select Shared Job Button for the [Job Button Type].

Eliminates bleed-through images, in which images on the
reverse side of a scanned document appear on the scanned
page, such as when scanning thin documents with text or
images on both sides.

2. Select the job button you want to copy, and click
[Copy].

IMPORTANT
The bleed-through reduction setting is disabled when the
scanning mode is set to [Text enhance].

Hint
When using bleed-through reduction, adjust the bleed-through
reduction level to match the type of document.

8-22

Chapter 8 Web Menu (User Mode)
3. Select My Job Button for the copy destination, and

Exporting from the Scanner

click [OK].

You can save the job button settings file to a specified
folder.

1. Click [Export from ScanFront 300].

4. Confirm the copied job button.
2. Click [Save], specify a save location, and save the job
button settings file.

Importing to the Scanner
You can import a previously exported job button settings
file to the scanner.

1. Click [Import to ScanFront 300].

2. Specify a previously exported job button settings file.

❏ Exporting and Importing Job Buttons

3. Select a processing method for importing the job

You can back up your job button data as a settings file in
DAT format, and import the backed up job button settings
file to another ScanFront unit.

Hint
If you have multiple ScanFront units, you can use the same job
buttons on all of them by importing the job button settings file
registered on one ScanFront unit to the other units.

8-23

Chapter 8 Web Menu (User Mode)
4. Click [Execute].
Confirm the message that appears, and click [OK] to
import the data.

Hint
When importing is completed, the following message appears.
Click [OK] to return to Job Button Settings and confirm the
imported job button.

8-24

Chapter 9 Maintenance
1. Routine Cleaning ............................................. 9-2
Cleaning the Scanner Unit ....................................9-2
Cleaning the Touch Panel.....................................9-2
Cleaning the Fingerprint Sensor
(ScanFront 300P)..................................................9-2
Cleaning the Scanning Glass and Rollers.............9-3
Cleaning the Retard Roller....................................9-5
Cleaning the Feed Roller ......................................9-6

2. Replacing the Rollers and Document
Holding Guide .................................................. 9-8
Exchange Roller Kit...............................................9-8
Replacement Method ............................................9-8
Checking the Page Count and Resetting
the Counter ...........................................................9-9

Chapter 9 Maintenance

1. Routine Cleaning
Clean the scanner on a regular basis, as described below, to maintain scanning performance.

❏ Cleaning the Touch Panel

CAUTION

When cleaning the touch panel, use a soft, dry cloth to
gently wipe the surface of the panel without applying
pressure.

• When cleaning the scanner, do not spray water or detergent
directly on the scanner. Doing so may damage precision
mechanisms, such as the light source.
• To clean the fingerprint sensor, use a dry commercially available
cotton swab or a dry cloth to wipe off any dirt. If a cloth containing
water or another liquid is used, the scanner may malfunction as a
result of liquid getting inside the scanner.
• Never use thinner, alcohol, or other organic solvents to clean the
touch panel. Such solvents may deform, discolor, or melt the
touch panel, thus causing a malfunction.

❏ Cleaning the Scanner Unit
To clean the surface of the scanner unit, use a cloth slightly
dampened with water and well wrung out, to remove any
dirt, and then use a clean, dry cloth to wipe the scanner.

❏ Cleaning the Fingerprint Sensor
(ScanFront 300P)
To clean the fingerprint sensor, use a soft, dry cloth to wipe
off any dirt.

Fingerprint Sensor
IMPORTANT
The portion of the sensor where the fingers touch during
fingerprint authentication can get particularly dirty. A dirty
sensor may cause fingerprint authentication errors. Clean the
sensor and its surrounding area regularly, regardless of how
dirty they are.

9-2

Chapter 9 Maintenance
❏ Cleaning the Scanning Glass and
Rollers

2. Use a commercially available air blower to remove
any dust and paper particles that have accumulated
inside the scanner.

If scanned images contain streaks or scanned documents
become dirty, the scanning glass and rollers inside the
scanner may be dirty. Use the procedure below to clean
them on a regular basis.

3. Use a clean, dry cloth to wipe any dirt off the
scanning glass.

1. Pull the lock lever toward you and then fully open the
panel unit.
Scanning Glass

Hint

Lock lever

There is one scanning glass for the front side of documents, and
another for the back side. Wipe both of them clean.

CAUTION

Do not spray water or detergent directly on the scanner. Doing
so may damage precision mechanisms, such as the light
source.

The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.

IMPORTANT
Scratches on the scanning glass may cause streaks on
scanned images, as well as feeding errors. If there are
scratches on a scanning glass, contact your local authorized
Canon dealer.

9-3

Chapter 9 Maintenance
4. Remove any dirt from the rollers using a cloth that

6. Remove the retard roller and feed roller, and remove

has been soaked in water and thoroughly wrung out.

any dirt from them.
See “Cleaning the Retard Roller” on p. 9-5.
See “Cleaning the Feed Roller” on p. 9-6.

Clean the rollers
while rotating
them

Retard Roller

Clean the visible
portions
Feed Roller
IMPORTANT
Rotate the rollers on the panel unit side while cleaning them. Do
not rotate the rollers on the opposite side, and remove dirt on
the visible portions only. Forcefully rotating the rollers on this
side may cause feed errors.

IMPORTANT
After you remove the retard roller and feed roller and finish
cleaning them, make sure to reattach them to the scanner.

5. Remove any dirt from the document holding guide

7. Gently close the panel unit. Press on both sides of

using a cloth that has been soaked in water and
thoroughly wrung out.

the unit until you hear a click, which indicates the unit
is locked.

8. Gently close the document eject tray.

9-4

Chapter 9 Maintenance
❏ Cleaning the Retard Roller

3. Move the retard roller in the direction of the arrow a,
and then remove it from the shaft b.

Use the procedure below to remove and attach the retard
roller during cleaning or replacement.
CAUTION
Do not use excessive force when removing or attaching the
retard roller. Doing so may cause the roller to become
deformed, resulting in feed errors.

1. Open the roller cover.

4. Remove any dirt from the roller using a cloth that has
been soaked in water and thoroughly wrung out.

2. Lift up the roller lock lever a, and slide it in the
direction of the arrow b.

5. Place the roller in the roller compartment inside the
roller cover, and then align the notch in the roller with
the shaft of the scanner.

9-5

Chapter 9 Maintenance
❏ Cleaning the Feed Roller

6. Slide the roller lock lever in the direction of the arrow,
and then insert it into the hole of the retard roller.

Use the procedure below to remove and attach the feed
roller during cleaning or replacement.
CAUTION
Do not use excessive force when removing or attaching the feed
roller. Doing so may cause the roller to become deformed,
resulting in feed errors.

1. Open the roller cover.

7. Lower the lever to lock the shaft of the retard roller
into position.

2. Lift up the roller lock lever a, and slide it in the
direction of the arrow b.

8. Close the roller cover. Make sure that you hear a
click, which indicates the cover has returned to its
original position.

9-6

Chapter 9 Maintenance
3. Move the feed roller in the direction of the arrow a,

6. Move the roller lock lever in the direction of the arrow,

and then remove it from the shaft b.

and then insert it into the hole in the feed roller.

7. Lower the roller lock lever to lock the feed roller into

4. Remove any dirt from the roller using a cloth that has

position.

been soaked in water and thoroughly wrung out.

8. Close the roller cover. Make sure that you hear a

5. Align the notch in the shaft of the roller with the shaft

click, which indicates the cover has returned to its
original position.

of the scanner, and place the feed roller into position.

9-7

Chapter 9 Maintenance

2. Replacing the Rollers and Document Holding Guide
When the rollers start to wear out, document feed errors such as paper jams are more likely to occur.
If document feed errors continue to occur even after cleaning the rollers, purchase an Exchange Roller Kit, and replace the rollers
(feed roller and retard roller) and their covers (feed roller cover and retard roller cover), and the document holding guide.

❏ Exchange Roller Kit

IMPORTANT

The Exchange Roller Kit is a kit consisting of
replacements for the feed roller, retard roller, and
document holding guide. For details, contact your local
authorized Canon dealer or service representative.
Product name: Exchange Roller Kit
Product code: 4593B001AA

• Rollers and their covers, and the document holding guide are
consumable parts. When the total number of pages scanned
with the rollers reaches 100,000 pages, purchase an
Exchange Roller Kit and replace the parts. (See “Checking the
Page Count and Resetting the Counter” on p. 9-9.)
• When the rollers start to wear out, problems such as paper
jams and improper document feeding become more likely to
occur. If this happens, replace the rollers regardless of the
page count.
• Make sure to reset the roller counter after replacing the rollers.

Document
holding
guide

Retard roller
cover

❏ Replacement Method
For details on how to replace the feed roller and retard
roller, see p. 9-5 and p. 9-6.

Replacing the Retard Roller Cover and
Document Holding Guide

1. Open the roller cover, and remove the document
holding guide by sliding it up.

Retard
roller

Feed roller
cover

Feed
roller

9-8

Chapter 9 Maintenance
2. Open the retard roller cover, and pull it out straight.

Replacing the Feed Roller Cover

1. Open the feed roller cover, and pull it out straight.

3. Hook the new document holding guide (four hooks)
onto the roller cover, and slide it down to set it in
place.

2. Insert the new feed roller cover straight.

❏ Checking the Page Count and Resetting
the Counter

4. Insert the retard roller cover straight with the
document holding guide attached.

Check the page count on the Roller Counter Reset screen
of the Administrator Setting screen.
IMPORTANT
The roller counter counts the number of pages fed by replaced
rollers. Make sure to reset the counter when you replace the
rollers since this enables a warning telling you when the page
number limit has nearly been reached and the roller needs to be
replaced.

9-9

Chapter 9 Maintenance
1. Log in to the Administrator setting screen.

Total pages scanned
This counter is for the total number of document pages fed
by the scanner.

Pages scanned from the previous roller
change
This counter is for the number of document pages fed by
the scanner since the roller was replaced and the counter
was reset.

3. Press the [Reset] button to reset the counter.

2. Press the [Roller counter reset] button to display the
[Roller counter reset] screen.

4. Press [Close] to log out of the Administrator setting
screen.

[Roller counter reset] screen

9-10

Chapter 10 Troubleshooting
1. Troubleshooting ............................................. 10-2
2. Error Messages (ScanFront) ......................... 10-6
3. Error Messages (Web Menu)......................... 10-9
4. Adjusting the Touch Panel........................... 10-11
5. Initializing ScanFront ................................... 10-13

Chapter 10 Troubleshooting

1. Troubleshooting
If any of the following problems occurs, solve the problem as described in the corresponding solution.
Network, Web Menu
Cannot use an LDAP address
book (certain users only)
Cannot update the settings in
the Web menu

Cause
Solution
Cause
Solution
Cause

Cannot access the Web menu

Cannot create a new folder
(shared folder/FTP server)
Specifying a mail address as the
address and then starting
scanning results in an error
Cannot edit the address book/
job buttons (certain users only)
Can only select certain
destinations. For example, can
only select shared folders
(certain users only)
Cannot connect to an FTP
server that can be accessed
from outside the company

The wrong send time is
displayed for an e-mail message
received at the destination

The administrator has set user function restrictions. See “Restricting
User Functions” on p. 6-10.
Contact the administrator of the ScanFront.
The ScanFront is being used or a user has not logged out.
Check the ScanFront status and then try again.
The IP address assigned from the DHCP server has changed.

Solution

Contact the administrator of the ScanFront, and check the IP address
assigned to the ScanFront.

Cause

Permission to write to the shared folder has not been granted for the
user name and password that were entered.

Solution
Cause
Solution
Cause
Solution
Cause
Solution
Cause
Solution

Contact the administrator of the shared folder.
The mail server settings have not been registered, or have been deleted.
Contact the administrator of the ScanFront.
The administrator has set user function restrictions. See “Restriction to
Edit” on p. 6-11.
Contact the administrator of the ScanFront.
The administrator has set user function restrictions.
Contact the administrator of the ScanFront.
The scanner cannot connect to an FTP server that requires firewall
settings to be configured.
Use an FTP server that does not require firewall settings to be
configured.

Cause

(1) The date and time settings are incorrect. (2) The time zone is set to a
different country.

Solution

Contact the administrator, and check the “Language/Timezone” setting.
(See p. 6-30.)

10-2

Chapter 10 Troubleshooting

The sender’s address is not
displayed at the destination of
an e-mail message
Cannot connect to the network
(IP address conflict problem)
Cannot connect to the network
(LAN cable connection problem)

Cannot connect to the network
(device name conflict problem)

Cause
Solution

The IP address that was set is already being used by another device.

Solution

Contact the system administrator of the network, and change the IP
address setting.

Cause

The LAN cable is not connected properly.

Solution

Check the connections of the LAN cable.

Cause

The device name that was set is already being used by another device.

Solution

Contact the system administrator of the network, and change the device
name setting. When you install two or more ScanFront scanners, take
care to ensure duplicate device names are not set.

Cause

Cause
Solution

Cannot scan from the Home
screen (certain users only)

Cause
Solution
Cause

Cannot log in
Solution

Cannot browse shared folders
during address registration.

Contact the administrator, and register the e-mail addresses.

Cause

Solution
Cannot delete a folder

The e-mail addresses of the user and administrator have not been
registered. (See p. 6-7 and p. 6-32.)

Data has been saved to the folder.
Contact the administrator of the shared folder.
Permission to change the shared folder has not been granted for the user
name and password that were entered.
Contact the administrator of the shared folder.
The administrator has set user function restrictions. See “Use only Job
Buttons” on p. 6-10.
Contact the administrator of the ScanFront.
Uppercase and lowercase letters were not entered correctly.
(See p. 8-3 and p. 5-5.)
Enter the uppercase and lowercase letters for the user name and
password correctly.

Cause

You are attempting to browse folders on a computer running Windows 7
or Windows Server 2008 R2.

Solution

Enter the full path of the shared folder manually.
Alternatively, enter the computer name and path up until the top-most
folder of that computer. (You can then press the [Browse] button and
specify the rest of the path in the screen that appears.)

10-3

Chapter 10 Troubleshooting

Cannot send image files to
devices and folders on different
segments of the network.

Cause

A ScanFront Service Server does not exist on the network. (A
ScanFront Service Server has not been configured or is not running.)

Solution

Install ScanFront Service on a computer on the same network as the
scanner. (See p. 4-3.) If a ScanFront Service Server has been
implemented, check the necessary settings. In addition, you must start
the ScanFront Service Server before turning ON the ScanFront. (See
p. 4-6.)

Scan
Cause
Streaks appear in images

Paper becomes jammed

Solution
Cause
Solution
Cause

Paper jams occur frequently

Solution
Cause

Documents are double fed

Solution
Cause
Solution

A stack of documents are fed
together
Scanning starts immediately
after I press a job button (certain
users only)

Cause
Solution
Cause
Solution

The scanning glass is dirty.
Clean the scanning glass. (See p. 9-3.) If there are scratches on a
scanning glass, contact your local authorized Canon dealer.
The rollers are dirty.
Clean the rollers. (See p. 9-3.)
The rollers (consumable parts) have worn out.
Purchase an Exchange Roller Kit and then replace the rollers. (See
p. 9-8.)
Static electricity is causing the pages of the document to stick to each
other.
Before you load a stack of documents, fan the documents.
The type of paper of the documents is causing a paper feed error.
Load no more than ten pages of documents. (See p. 2-10.) Use bypass
feeding to scan the pages one by one.
The feed selection lever is set to Page Separation OFF. (See p. 2-5.)
Set the feed selection lever to page separation feeding.
The job buttons are designed to work that way. See “Skip Scan Setting
Screen” on p. 6-21 and p. 8-17.
Place the document and then press a job button.

10-4

Chapter 10 Troubleshooting

Hardware
Cause
Cannot turn on the power
Solution
The scanner does not turn ON
when the power switch is
pressed.

Cause
Solution

The AC adapter is not connected properly or the power plug is not
inserted.
Check the connections of the AC adapter and power plug. If the
problem is not resolved after checking the connections, contact your
local authorized Canon dealer.
A USB memory device in inserted in the scanner.
Remove the USB memory device, and restart the scanner.

10-5

Chapter 10 Troubleshooting

2. Error Messages (ScanFront)
If any of the following error messages appears, solve the problem as described in the corresponding solution.
If you are unsure about any other message that appears, contact the support services.
Cause
Failed to connect FTP server.

Solution
Cause
Solution

Please set SMTP server
address.

This is restricted item.

Cause
Solution
Cause
Solution

Paper JAM occured. Remove
the paper.

Cause

Check the computer that is being used as the FTP server.
The mail server settings have not been registered, or have been deleted.
Contact the administrator of the ScanFront, and check the settings of
“Mail Server” in the Web menu. (See p. 6-34.)
The administrator has set send restrictions for the selected e-mail
address. (See p. 6-11.)
Contact the administrator of the ScanFront.
The rollers are dirty or worn out.

Cause

The pages of the document are sticking together because of, for
example, static electricity, too many documents were loaded, the rollers
are dirty, etc.

Cause

Fan the documents before you load them, and reduce the number of
pages that you load at times when double feeding occurs repeatedly.
(See p. 2-9.)
The copy source and the paste address are of a different type.

Solution

Make sure the copied address and paste address are of the same type.

Cause

The job button settings include an address that has been restricted by
the administrator. (See p. 6-11.)

Solution
Confirm Password doesn’t
match. (New password and
confirmation password do not
match.)

The computer that is being used as the FTP server is not running.

Clean the rollers. If the problem is not resolved by cleaning the rollers,
replace the rollers. (See p. 9-8.)

Solution

Restricted address is included.

Check the settings of the FTP server. (See p. 6-15, p. 8-10 and p. 5-23.)

Solution

A double paper-feed has
occured.

You cannot paste the copied
address to the different address
type.

The settings of the registered FTP server are incorrect.

Cause
Solution

Contact the administrator of the ScanFront.
The new password and confirmation password do not match.
Enter the same password for the new password and the confirmation
password.

10-6

Chapter 10 Troubleshooting

Password is incorrect.
There is no file name specified.
Enter a file name or enable the
‘Auto file name’ setting.
Log in failed. Settings may
currently be in the process of
being edited via the Web.
Log in failed. A version upgrade
may currently be in the process
of being executed.
Cannot write logfile. Sending
files will be aborted.

You can’t use following
character for File name.

Cause
Solution

Not enough memory to execute
current scanner settings. Please
see “Troubleshooting” section at
“INSTRUCTIONS” or “Operating
Guide”.
Log in failed. A version
Password may be changed.

Enter the uppercase and lowercase letters for the password correctly.

Cause

A file name was not entered and “Auto file name” is set to [None].

Solution

Enter a file name or set “Auto file name” to other than [None]. (See
p. 5-34.)

Cause
Solution
Cause
Solution
Cause

User settings are being edited via the Web menu.
Contact the administrator of the ScanFront.
The version of the ScanFront is being updated via the Web menu.
Contact the administrator of the ScanFront.
Write permission has not been granted for the shared folder specified as
the save destination of the log file.

Solution

Check the settings and access permissions of the shared folder.

Cause

Invalid characters have been used to set the customer file name.

Solution
Cause

The character string includes
invalid character.

The password that was entered is incorrect.

Make sure the custom file name does not contain any of the following
characters:
/:?*"<>|
Invalid characters have been used to set the index file.

Solution

Make sure none of the following characters are used in strings
contained in the index file:
&"'<>

Cause

There was not enough memory available for the set scanning
conditions.

Solution
Cause
Solution

Reset the scanning conditions. Refer to “Not enough memory to
execute scanner settings” below.
User password was changed on the authentication server while server
authentication and fingerprint authentication are both used to log in.
Without using fingerprint authentication, enter your user name and
changed password to log in, and then re-register your fingerprints.

Cause

The user specified when logging in does not exist in the authentication
server.

Solution

Make sure you correctly enter your user name and password. Contact
the administrator of the ScanFront if this problem persists.

10-7

Chapter 10 Troubleshooting
Not enough memory to execute scanner settings
ScanFront uses internal memory to scan documents. This memory usage differs according to conditions such as document size and
resolution. When setting scanning conditions that require a large amount of memory capacity, an error message saying “Not enough
memory to execute current scanner settings” may appear and you may not be able to scan the document.
The following table details scanning conditions that may cause ScanFront to run out of memory. If scanning cannot be executed
due to insufficient memory, refer to this table to reset scanning conditions.
Mode

Auto color detection

Resolution
600dpi
400dpi

Color

600dpi

Black and White
Error Diffusion
Text enhance

600dpi

Duplex

(Cannot be set)

—

Duplex

10-8

All page sizes

Legal
—

All page sizes
B5, A4, legal
A4, legal

OFF

Legal

B5, A4, legal

All page sizes

Duplex
Duplex

Page Size

A4, legal
OFF

Duplex

Simplex
400dpi

Bleed-through
reduction

Duplex

Simplex
400dpi

Prescan

Duplex
Simplex

Simplex
400dpi

Gray

Scanning Side

OFF

A4, legal
Legal
All page sizes

B5, A4, legal
A4, legal

Chapter 10 Troubleshooting

3. Error Messages (Web Menu)
If any of the following error messages appears, solve the problem as described in the corresponding solution.
If you are unsure about any other message that appears, contact the support services.
Same Username exists. Please
change Username, and try
again.

Blank field exists.

Cause
Solution
Cause
Solution

The scanner is busy. Please try
again.
Settings cannot be changed or
stored. A user may be logged in
to the device. Check the status
of the device.
Settings cannot be changed.
The device may currently be
displaying an administrator
settings page. Check the status
of the device.
Maximum address has been
registered. You can’t register
any more.
Maximum Job Buttons has been
registered. You can’t register
any more.

Cause
Solution
Cause
Solution
Cause
Solution
Cause
Solution
Cause

A user that has the same name as the user name to be registered is
already registered.
Check the user name prior to registration.
An operation such as address book/job button importing, restoring, or
version updating was executed without specifying the setting file to be
loaded on the ScanFront.
Specify the setting file and then execute the operation.
The ScanFront is being used.
End use of the ScanFront and then try again.
Modifying settings and registration are not possible because a user is
logged in.
Try again after the user logs off.
The ScanFront is being used.
End use of the ScanFront and then try again.
The limit for the number of addresses has been exceeded.
Delete addresses that are no longer used and then try again.
The limit for the number of job button registrations has been exceeded.

Solution

Delete job button registrations that are no longer used and then try
again.

Cause

The limit for the number of user registrations has been exceeded.

Maximum users has been
registered. You can’t register
any more.

Solution

Password is not registered. OK
to proceed?

Solution

Cause

Delete user registrations that are no longer used and then try again.
A password has not been set for the user to be registered.
Check the password prior to registration.

10-9

Chapter 10 Troubleshooting

You can’t choose TIFF when
Gray or Color or Auto color
detection is selected.

You can’t choose JPEG when
Binary Mode is selected.

You can't choose Text enhance
when Bleed-through reduction is
selected.

Cause

The scanner cannot be used with the selected mode and file format
combination.

Solution

Check which mode and file format combinations can be used. (See
p. 6-21 and p. 8-19.)

Cause

The scanner cannot be used with the selected mode and file format
combination.

Solution

Check which mode and file format combinations can be used. (See
p. 6-21 and p. 8-19.)

Cause
Solution
Cause

ScanFront Service is not
running.

User is now operating the
device. Please try again after
the user completes operations.
An user has logged in.
Operation is invalid.

Please select user.

Solution
Cause
Solution
Cause
Solution
Cause
Solution
Cause

The character string includes
invalid character.

Solution

The scanner cannot be used with the selected mode and setting
combination.
Check which mode and setting combinations can be used. (See p. 6-21
and p. 8-19.)
A ScanFront Service Server does not exist on the network. (A
ScanFront Service Server has not been configured or is not running.)
Check the ScanFront Service Server settings. In addition, you must start
the ScanFront Service Server before turning ON the ScanFront. (See
p. 4-6.)
The ScanFront is being used.
Try again after the ScanFront has finished being used.
Modifying settings is not possible because a user is logged in.
Make the user log off and then try again.
User data is trying to be exported from the scanner without a user being
selected at the user settings screen.
Select a user name to export.
Invalid characters have been used to set the custom file name or index
file.
Make sure none of the following characters are used:
Custom file name:
/:?*"<>|
Index file strings:
&"'<>

10-10

Chapter 10 Troubleshooting

4. Adjusting the Touch Panel
If there is no response when you press a button on the touch panel but there is a response when you press somewhere other than a
button, the panel needs to be adjusted. Use the procedure below to adjust the touch panel.
IMPORTANT
• A commercially available touch-panel pen (or the equivalent) is required to adjust the touch panel. Provide a touch-panel pen before
attempting to adjust the touch panel.
• Adjustment of the touch panel involves one cycle of tapping five places, but adjustment may sometimes not end after one cycle if any of the
tapped places was not a target.
• To cancel touch panel adjustment, connect a USB keyboard and press the [Esc] key.

1. Log in to the Administrator setting screen.

3. Press the center of the displayed targets (+) with the
touch-panel pen in the order of a to e.

2. Press the [Touch panel adjustment] button to display
4. After you finish adjustment, tap the panel to end

the adjustment screen of the touch panel.

touch panel adjustment.

10-11

Chapter 10 Troubleshooting

IMPORTANT
If you do not tap the panel within a period of 30 seconds after
adjustment of the touch panel ends, the adjustment values will
not take effect and the touch panel will return to the state prior
to adjustment.

10-12

Chapter 10 Troubleshooting

5. Initializing ScanFront
Initialize the ScanFront to protect user information when you submit the ScanFront for repairs or when you want to delete the user
information because, for example, you are changing the operating location. This initializes all the information registered to the
ScanFront, including user information, address books, and job buttons.
IMPORTANT
Initializing the ScanFront deletes all registered information. Always back up the data prior to initialization.

1. Log in to the Administrator setting screen.

3. Confirm the message, and then press [Yes].

2. Press the [Format ScanFront 300] button.

4. Confirm the message, and then press [Yes].

5. Confirm the message and press [Yes] to perform
initialization, and the scanner will turn OFF.

6. Turn the scanner ON, and set up the scanner again.

10-13

Chapter 11 Appendices
1. Specifications................................................. 11-2
Unit Specifications...............................................11-2
Network Specifications........................................11-3
Transfer Destinations ..........................................11-3
AC Adapter..........................................................11-3
Consumable Parts...............................................11-4
External Dimensions ...........................................11-5

2. Index .............................................................. 11-6

Chapter 11 Appendices

1. Specifications
❏ Unit Specifications

Scanning Modes
Black and White, Error Diffusion, Text Enhance,
Gray, Color, and Auto Color Detection
Scanning Resolution (Primary Scan Lines x
Secondary Scan Lines)
100 × 100 dpi / 150 × 150 dpi / 200 × 200 dpi
300 × 300 dpi / 400 × 400 dpi / 600 × 600 dpi
Scanning Speed (For A4 size page)
ScanFont 300
Black and White
Simplex 200 × 200 dpi
30 pages/min.
300 × 300 dpi
30 pages/min.
Duplex
200 × 200 dpi
60 images/min.
300 × 300 dpi
50 images/min.
Gray
Simplex 200 × 200 dpi
30 pages/min.
300 × 300 dpi
30 pages/min.
Duplex
200 × 200 dpi
56 images/min.
300 × 300 dpi
38 images/min.
Color
Simplex 150 × 150 dpi
25 pages/min.
200 × 200 dpi
25 pages/min.
Duplex
150 × 150 dpi
43 images/min.
200 × 200 dpi
25 images/min.
ScanFont 300P
Black and White
Simplex 200 × 200 dpi
30 pages/min.
300 × 300 dpi
30 pages/min.
Duplex
200 × 200 dpi
60 images/min.
300 × 300 dpi
60 images/min.
Gray
Simplex 200 × 200 dpi
30 pages/min.
300 × 300 dpi
30 pages/min.
Duplex
200 × 200 dpi
60 images/min.
300 × 300 dpi
54 images/min.

Type
Pass-through desktop scanner with network
compatibility
Operation Panel
8.4" TFT-LCD touch panel
SVGA (800 × 600 dot) display
Scanning Document Specifications
Width: 2" to 8 1/2" (50.8 mm to 216 mm)
Length: 2 1/8" to 14" (53.9 mm to 355.6 mm)
(up to 39.3" (1,000 mm) in Long Document mode)
Thickness:
(Feeding with Page Separation ON)
14 to 57 lb bond (52 g/m2 to 209 g/m2)
(Feeding with Page Separation OFF)
11 to 57 lb bond (40 g/m2 to 209 g/m2)
Scanning Card Specifications
Size: 2.12" × 3.37" (53.9 × 85.5 mm)
Card Thickness: Not more than 0.0299" (0.76 mm)
Document Feeding Method
Automatic (feeding with Page Separation ON)
Manual (feeding with Page Separation OFF)
Loadable Sheets
Legal/A4 Size or Smaller:
50 high-quality sheets, or stacks no thicker than 5 mm
(including curls)
Sizes Larger than Legal/A4:
30 high-quality sheets, or stacks no thicker than 3 mm
(including curls)
Scanning Sensor
Contact image sensor
Light Source
LED
Scanning Side
Simplex/Duplex

11-2

Chapter 11 Appendices
❏ Network Specifications

Color
Simplex

150 × 150 dpi
25 pages/min.
200 × 200 dpi
25 pages/min.
Duplex
150 × 150 dpi
50 images/min.
200 × 200 dpi
40 images/min.
Network Connector
RJ-45 (10Base-T/100Base-TX)
Interface
Hi-Speed USB 2.0 ports (4)
Other
Double Feed Detection, Deskew, Folio, Long
Document scanning, Skip Blank Page, Document
orientation, Bleed-through reduction, Color drop-out/
enhancement, Fingerprint authentication (only
available with the ScanFront 300P)

Network
Microsoft Windows Network
Protocol
TCP/IP
IP Address
Obtained automatically (DHCP supported) or fixed
address
Other
Active Directory (NTLM authentication) and
OpenLDAP (simple authentication) supported

❏ Transfer Destinations
E-mail
Fax (via Internet fax service)
FTP Server
Shared Folder
USB Memory
Printer

External Dimensions
12.2" × 8.66" × 6.34" (W × D × H)
310 × 220 × 161 mm (W × D × H)
Maximum External Dimensions (with Document
Feed Tray and Eject Tray Open)
12.2" × 22.48" × 11.73" (W × D × H)
310 × 571 × 298 mm (W × D × H)
Weight (excluding AC adapter)
Approximately 7.9 lb (3.6 kg)
Power Supply
DC24V 1.2A
Power Consumption
Scanning: 30W
Display Off mode: 7.0W
Low Power mode: 1.0W
Power Turned Off: less than 0.5W
Noise
Not more than 66 dB
Operating Environment
Temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
Humidity: 20%-80%RH

❏ AC Adapter
Model
MG1-4314
Input
AC100-240V 50/60 Hz 83VA-108VA
Output
DC24V 2.2A
Weight
Approximately 0.71 lb (0.32 kg) (including power
cord)
Specifications are subject to change without notice.

11-3

Chapter 11 Appendices
❏ Consumable Parts
Exchange Roller Kit (product code: 4593B001AA)
Replacement kit for the rollers (feed roller and retard
roller) and their covers (feed roller cover and retard roller
cover), and the document holding guide. (See “Replacing
the Rollers and Document Holding Guide” on p. 9-8.)
IMPORTANT
• Rollers are consumable parts. When the rollers start to wear
out, problems such as paper jams and improper document
feeding become more likely to occur. If this happens, replace
the rollers regardless of the page count.
• For information about the Exchange Roller Kit, contact your
local authorized Canon dealer or service representative.

11-4

Chapter 11 Appendices

3.50"
(89 mm)

6.34"
(161 mm)

11.73"
(298 mm)

12.2"
(310 mm)

❏ External Dimensions

8.35"
(212 mm)

8.66"
(220 mm)

11-5

5.74"
(139 mm)

Chapter 11 Appendices

2. Index
A

C
AC Adapter ................................................................... 1-9
Connecting .............................................................. 3-3
Address
Copying ..............................................5-25, 6-18, 8-13
Modifying ............................................................. 5-25
New ....................................................5-22, 6-15, 8-10
Address Book Server .................................................. 6-36
Address Book Settings ......................................... 6-14, 8-8
Address Selection Screen ........................................... 5-15
Address Type
E-mail .................................................5-22, 6-15, 8-10
Fax ............................................................... 6-17, 8-12
FTP Server ..........................................5-23, 6-15, 8-10
Group ..................................................5-24, 6-17, 8-12
Shared Folder .....................................5-22, 6-16, 8-11
Adjusting the Touch Panel ........................................ 10-11
Administrator Password .............................................. 6-32
Administrator Settings .................................................. 3-5
Administrator Password ......................................... 3-9
Backup / Restore Setting Information .................. 3-10
Display Language Setting .................................... 3-12
Logging In to the Administrator Settings ............... 3-8
Network Settings .................................................... 3-9
Roller Counter Reset ............................................ 3-11
ScanFront 300 Initialization ................................. 3-11
Select Login Type ................................................ 3-10
Touch Panel Adjustment ...................................... 3-11
Authentication Server ................................................. 6-35
Auto Logout ................................................................ 6-31

Card ...............................................................................2-3
Cleaning
Fingerprint Sensor ...................................................9-2
Rollers .....................................................................9-3
Scanner Unit ............................................................9-2
Scanning Glass ........................................................9-3
Touch Panel .............................................................9-2
Conceptual Diagram of the ScanFront .............................. i
Connecting the AC Adapter ..........................................3-3
Connecting the Network Cable .....................................3-3
Consumable Parts ........................................................11-4
Copying Job Buttons ......................................... 6-26, 8-22
Custom File Name Settings ................................... 6-8, 8-6

D
Delivery Options .........................................................5-34
Detailed Settings ...................................... 5-29, 6-25, 8-21
Device Authentication ........................................... 5-4, 8-3
Device Configuration ..................................................6-29
Device Operation .........................................................6-31
Display Off ..................................................................6-31
Disposal .........................................................................1-5
Document Holding Guide .............................................9-8
Documents .....................................................................2-2
Double Feed Error .........................................................2-9

E
Editing Users ...............................................................6-11
Eject Tray ......................................................................2-4
Error Messages
ScanFront ..............................................................10-6
Web Menu .............................................................10-9
Exchange Roller Kit ......................................................9-8
Exporting and Importing Address Books .......... 6-18, 8-13
Exporting and Importing Job Buttons ............... 6-27, 8-23
External Dimensions ...................................................11-5

B
Backup ........................................................................ 6-39

11-6

Chapter 11 Appendices
F

L
Fax Server ................................................................... 6-34
Features ......................................................................... 1-6
Feed Roller .................................................................... 9-6
Feed Selection Lever .................................................... 2-5
Feed Tray ...................................................................... 2-4
File Formats ..............................................5-32, 6-24, 8-20
Fingerprint Authentication ................................... 2-12, 5-7
Fingerprint Registration .............................................. 5-10
Fingerprint Sensor ............................................... 1-8, 2-11
Flow Up Until Sending an Image File .......................... 5-2

Language .....................................................................6-30
List Type Login ................................................... 5-5, 6-31
Loading Mark ................................................................2-7
Lock Lever .......................................................... 2-10, 9-3
Log Settings ....................................................... 6-36, 6-42
Logging In to the Web Menu ................................ 6-5, 8-3
Login Options ..............................................................6-31
Login Screen
Key in Type .............................................................5-4
List Type .................................................................5-4
Server Authentication .............................................5-4
Low Power Mode ........................................................6-31

H
Handling ....................................................................... 1-3
Home Screen ................................................................. 5-8

Managing the ScanFront Scanners ................................7-6
Moving the Scanner ......................................................1-3

Index Settings ...............................................6-9, 8-6, 8-18
Initializing ScanFront ............................................... 10-13
Installation Location .............................................. 1-2, 3-2
Installing
ScanFront Administration Tool .............................. 7-3
ScanFront Service ................................................... 4-3
Introduction ........................................................................i

N
Names and Functions of Parts .......................................1-8
Network Cable ...............................................................3-3
Network Environment .................................................1-10
Network Setting (Web Menu) .....................................6-30

Paper Jam ......................................................................2-9
Placing a Card ...............................................................2-8
Placing a Folded Document ..........................................2-7
Placing a Long Document .............................................2-7
Placing Documents ........................................................2-6
Plain Paper .....................................................................2-2
Preparing the Scanner ....................................................2-4

Job Button Screen ......................................................... 5-8
Job Button Settings ...................................6-20, 8-15, 8-17
Address ................................................................. 6-21
Address Settings ................................................... 8-17
Delivery Options ......................................... 6-21, 8-17
Detailed Settings .......................................... 6-21, 8-17
E-mail Settings ............................................ 6-21, 8-17
Scan Settings ............................................... 6-21, 8-17

R
Registering New Job Buttons ............................ 6-21, 8-17
Registering New Users ..................................................6-7
Restore ............................................................... 3-10, 6-39
Restricting User Functions ..........................................6-10
Restriction to Edit .................................................6-11
Retard Roller .................................................................9-5
Roller Counter .............................................................9-10
Routine Cleaning ...........................................................9-2

K
Key in Type Login ............................................... 5-6, 6-31

11-7

Chapter 11 Appendices
S

W
Safety Instructions ........................................................ 1-2
Scan Settings ...................................................... 5-28, 8-18
Basic Condition Settings ...................................... 5-28
Detailed Settings ................................................... 5-29
Scan Settings (Job Button) .......................................... 6-22
Scan/Delivery Options ................................................ 5-27
ScanFront Administration Tool .................................... 7-2
ScanFront Service ......................................................... 4-2
ScanFront Service Server ............................................. 4-2
Scanning ..................................................................... 5-18
Scanning Glass .............................................................. 9-3
Security Settings ......................................................... 5-33
Server Authentication ............................................ 5-4, 8-3
Server Settings ............................................................ 6-33
Setting Up ..................................................................... 3-5
ScanFront Administration Tool .............................. 7-5
Specifications .............................................................. 11-2

Web Menu
User Mode ...............................................................8-2
Web Menu (Administrator Mode) ......................... 3-6, 6-3
Web Menu (User Mode) ................................................6-4
Web Menu Overview ............................................ 6-2, 8-2

T
Timezone .................................................................... 6-30
Troubleshooting .......................................................... 10-2
Turning Off the Power ........................................... 3-4, 5-3
Turning On the Power ........................................... 3-4, 5-3

U
Update ......................................................................... 6-40
Update Files ................................................................ 6-40
Update the Version ..................................................... 6-40
USB Memory .............................................................. 5-16
USB Memory Screen .................................................. 5-16
USB Port ....................................................................... 2-5
User Administration ...................................................... 6-6
User Settings ................................................................. 8-4
User Settings Screen ..................................................... 5-9
Change Password ................................................... 5-9
Fingerprint Registration ......................................... 5-9

V
Version Information .................................................... 6-40

11-8

CANON ELECTRONICS INC.
1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN
CANON U.S.A. INC.
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.
CANON CANADA INC.
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA
CANON EUROPA N.V.
BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS
CANON LATIN AMERICA, INC.
703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.
CANON AUSTRALIA PTY. LTD.
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
CANON SINGAPORE PTE. LTD.
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632
CANON HONGKONG COMPANY LTD.
19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.
CANON KOREA BUSINESS SOLUTIONS INC.
168-12 SAMSEONG-DONG, GANGNAM-GU, SEOUL, KOREA

PUB. CE-IE-790

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Canon Scanfront 300P Users Manual ScanFront300/300P INSTRUCTIONS

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