Chamberlain Group The 1D8955-1 Garage Door Opener User Manual My
Chamberlain Group Inc, The Garage Door Opener My
Exhibit D Users Manual per 2 1033 b3
CONTENTS Chain/Cable Drive DC Wi-Fi Garage Door Opener Preparation .............................. 1-5 Model 8010W Adjustments .......................... 24-26 FOR RESIDENTIAL USE ONLY Operation.............................. 27-31 Assembly ................................. 6-7 Installation ..............................8-23 Connect With Your Smartphone ... 29 INSTALL ON 7 OR 8 FOOT SECTIONAL DOORS ONLY Maintenance .............................. 32 ■ Please read this manual and the enclosed safety materials carefully! Register your garage door opener to receive updates and offers from LiftMaster ■ Fasten the manual near the garage door after installation. ■ The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned. ■ Periodic checks of the garage door opener are required to ensure safe operation. Take a photo of the camera icon including the points ( ). Send it in by texting the photo to 71403 (US) or visit www.liftmaster.com/register (Global) Troubleshooting .......................... 33 Warranty .................................. 34 Repair Parts .............................. 35 ■ The model number label is located on the back panel of your garage door opener. Automatic Garage Door Opener Safety & Maintenance Guide....... 36-37 ■ This garage door opener is compatible with Security+ 2.0® accessories. Contact Information ..................... 38 ■ WARNING: To reduce the risk of injury to persons – Use this opener ONLY with a 7 or 8 foot sectional door. ■ DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors. Write down the following information for future reference: Model Number: MyQ Serial Number: Serial Number: Date of Purchase: LiftMaster.com LiftMaster 300 Windsor Drive Oak Brook, IL 60523 Preparation Safety Symbol and Signal Word Review Unattended Operation This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully. The Timer-to-Close (TTC) feature, the MyQ® Smartphone Control app, and MyQ® Garage Door and Gate Monitor are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature, the MyQ® Smartphone Control, and any other MyQ® devices are to be used ONLY with sectional doors. Mechanical Electrical When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully. Preparation Before You Connect with Your Smartphone Check the Door Monitor and control your garage door from anywhere using the MyQ® app. You will need: Wi-Fi enabled smartphone, tablet or laptop Broadband Internet Connection Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required) Password for your home network (router's main account, not guest network) To prevent possible SERIOUS INJURY or DEATH: ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required. NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement. DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors. Test the Wi-Fi Signal Strength Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength. Check Signal Strength. If you see: Wi-Fi signal is strong. The garage door opener will connect to your Wi-Fi network. To prevent damage to garage door and opener: ALWAYS disable locks BEFORE installing and operating the opener. ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Wi-Fi signal is weak. The garage door opener may connect to your Wi-Fi network. If not, try one of the options below to improve the Wi-Fi signal: Before you begin: 1. Disable locks and remove any ropes connected to the garage door. 2. Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs. 3. Raise and lower the door to check for binding or sticking. If your door Torsion Extension binds, sticks, or is out of balance, call a trained door systems Spring OR Spring technician. 4. Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4 inch (6 mm). Otherwise, the safety reversal system may not work properly. 5. The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.2 m) to the left or right of the door center. See page 9. No Wi-Fi signal. The garage door opener will not be able to connect to your Wi-Fi network. Try one of the options below to improve the Wi-Fi signal: • Move your router closer to the garage door opener to minimize interference from walls and other objects • Buy a Wi-Fi range extender For compatible router specifications and help, visit WiFiHelp.LiftMaster.com. See page 29 to connect the garage door opener to a mobile device. Preparation Additional Items You May Need: Tools Needed Survey your garage area to see if you will need any of the following items: (2) 2X4 PIECES OF WOOD May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors. SUPPORT BRACKET AND FASTENING HARDWARE Must be used if you have a finished ceiling in your garage. EXTENSION BRACKETS (MODEL 041A5821-1) OR WOOD BLOCKS Depending upon garage construction, extension brackets or wood blocks may be needed to install the safety reversing sensor. 5/32 FASTENING HARDWARE Alternate floor mounting of the safety reversing sensor will require hardware not provided. 3/16 7/16 5/16 DOOR REINFORCEMENT Required if you have a lightweight steel, aluminum, fiberglass or glass panel door. 1/2 5/8 1/4 7/16 9/16 Preparation Carton Inventory Accessories will vary depending on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for reference and your product may look different. A. B. C. D. E. F. G. H. I. J. K. L. M. N. Header bracket Pulley Door bracket Curved door arm Straight door arm Trolley Emergency release rope and handle Rail Garage door opener (motor unit) Chain spreader Chain and cable Door control (883LMW) Remote control (891LM) The Protector System® Safety reversing sensors with 2 conductor white and white/black wire attached: Sending Sensor (1), Receiving Sensor (1) O. Safety Sensor Brackets (2) NOT SHOWN White and red/white wire Owner's manual Hardware Bag Preparation Hardware Inventory ASSEMBLY Self-Threading Screw 1/4"-20x1-3/4" (2) INSTALLATION Lag Screw 5/16"-9x1-5/8" (2) DOOR CONTROL Wing Nut 1/4"-20 (2) Ring Fastener (3) Screw 6ABx1" (2) Clevis Pin 5/16"x1-1/2" Clevis Pin 1/4"x1-1/4" Clevis Pin 5/16"x1" Drywall Anchors (2) Carriage Bolt 1/4"-20x1/2" (2) Lock Nut 1/4"-20 (4) Self-Threading Screw 1/4"-14x5/8" (2) Hex Bolt 1/4"-20x3/4" (4) Insulated Staples (Not Shown) Assembly 1 Attach the Rail to the Garage Door Opener Sprocket To avoid SERIOUS damage to garage door opener, use ONLY the 1/4"-20x1-3/4" self-threading screws provided. Outer Trolley To avoid installation difficulties, do not run the garage door opener until instructed to do so. 1. Place the motor unit on packing material to protect the cover, and rest the back end of the rail on top. For convenience, put a support under the front end of the rail. 2. Ensure that the chain spreader is installed. 3. Place the rail onto the motor unit. Loop the chain around the sprocket. The sprocket teeth must engage the chain. 4. Align the screw holes in the rail with the holes on top of the motor unit. Use a 1/4" socket to fasten the rail with the screws. 5. Attach the outer trolley to the rail and then slide into place over the inner trolley. Inner Trolley IMPORTANT: Use ONLY the 1/4"-20x1-3/4" self-threading screws provided in a separate bag inside the hardware bag. HARDWARE Chain spreader Rail Tab Self-Threading Screw 1/4"-20x1-3/4" Packing Material Assembly 2 Tighten the Chain Outer Lock Washer Nut 1. Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. 2. To tighten the chain, turn the outer nut in the direction shown. 3. When the chain is approximately 1/4" (6 mm) above the base of the rail at it's midpoint, retighten the inner nut to secure the adjustment. Sprocket noise can result if the chain is too loose or too tight. When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown when the door is open, do not re-adjust the chain. NOTE: During future maintenance, ALWAYS pull the emergency release handle to disconnect the trolley before adjusting the chain. Trolley Threaded Shaft To Tighten Outer Nut Inner Nut To Tighten Inner Nut You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section. Chain 1/4" (6 mm) Base of Rail Mid length of Rail Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener. 4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement. 5. Where possible, install the door opener 7 feet (2.13 m) or more above the floor. 6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and avoiding contact with vehicles to avoid accidental release. 7. NEVER connect garage door opener to power source until instructed to do so. 8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms. 9. Install wall-mounted garage door control: within sight of the garage door. out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface. away from ALL moving parts of the door. 10. Place entrapment warning label on wall next to garage door control. 11. Place emergency release/safety reverse test label in plain view on inside of garage door. 12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. 13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric power BEFORE performing ANY service or maintenance. 14. DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors. Installation 1 Determine the Header Bracket Location OPTIONAL CEILING MOUNT FOR HEADER BRACKET Unfinished Ceiling Header Wall To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry. NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension. ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required. 2x4 Vertical Centerline of Garage Door 2x4 1. Close the door and mark the inside vertical centerline of the garage door. 2. Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm). If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports. 3. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point. NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 10 for ceiling installation. Structural Supports Level (Optional) Header Wall 2" (5 cm) Track Highest Point of Travel Door Sectional door with curved track Installation OPTION B CEILING INSTALLATION 2 Install the Header Bracket 1. Extend the vertical centerline onto the ceiling as shown. 2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing away from the wall. The bracket can be mounted flush against the ceiling when clearance is minimal. 3. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided. You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). HARDWARE Ceiling Mounting Holes Lag Screw 5/16"-9x1-5/8" 1. Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling). 2. Mark the vertical set of bracket holes. Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided. (Header Wall) 2x4 Structural Support UP Horizontal Line Optional Mounting Holes Highest Point of Garage Door Travel UP Door Spring Vertical Centerline of Garage Door Vertical Centerline of Garage Door Lag Screw 5/16"-9x1-5/8" (Garage Door) Header Bracket (Finished Ceiling) 6" (15 cm) Maximum OPTION A WALL INSTALLATION Wall Mount Header Bracket Lag Screw 5/16"-9x1-5/8" Door Spring (Garage Door) 10 (Header Wall) Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener 1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener. To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. HARDWARE Ring Fastener Clevis Pin 5/16"x1-1/2" 1. Remove the packing material and lift the garage door opener onto a ladder. 2. Fully open the door and place a 2x4 (laid flat) under the rail. A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not tall enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door opener. The trolley can remain disconnected until instructed. Ring Fastener Clevis Pin 5/16"x1-1/2" Connected 11 Disconnected Installation 5 Hang the Garage Door Opener 1. On finished ceilings, use the #14-10x1-1/2" lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener. 2. Make sure the garage door opener is aligned with the header bracket. Measure the distance from each side of the garage door opener to the support bracket. 3. Cut both pieces of the hanging bracket to required lengths. 4. Attach the end of each hanging bracket to the support bracket with appropriate hardware (not provided). 5. Attach the garage door opener to the hanging brackets with the hex bolts and nuts. 6. Remove the 2x4 and manually close the door. If the door hits the rail, raise the header bracket. To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Hanging the garage door opener will vary depending on your garage. Below are three example installations. Your installation may be different. For ALL installations the garage door opener MUST be connected to structural supports. The instructions illustrate one of the examples below. Finished Ceiling Finished Ceiling (not provided) (not provided) 3 Unfinished Ceiling Lag Screw #14-10x1-1/2" Hex Bolt 1/4"-20x3/4" (not provided) HARDWARE Lag Screw #14-10x1-1/2" Lag Screw #14-10x1-1/2" Lock Nut 1/4"-20 Lock Nut 1/4"-20 Hex Bolt 1/4"-20x3/4" 12 Installation 6 Install the Light Bulb 7 Attach the Emergency Release Rope and Handle To prevent possible OVERHEATING of the endpanel or light socket: Use ONLY A19 incandescent (60W maximum) or compact fluorescent (23W maximum) light bulbs. DO NOT use incandescent bulbs larger than 60W. To prevent damage to the opener: DO NOT use compact fluorescent light bulbs larger than 23W (100W) equivalent. DO NOT use halogen bulbs. DO NOT use short neck or specialty light bulbs. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly. NEVER use emergency release handle unless garage doorway is clear of persons and obstructions. NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall. 1. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping. 2. Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot. NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement. 1. Press the triangular release buttons and swing the lens open. 2. Insert an A19 incandescent (60W maximum) or compact fluorescent (23W, 100W equivalent) light bulb into the light socket. 3. Swing the lens shut until triangular buttons click into place. NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the unit. The use of LED bulbs may reduce the operating range or performance of your remote controls. 13 Installation 8 Install the Door Bracket Metal, insulated or light weight factory reinforced doors: Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: Use top and bottom or side to side door bracket holes. Drill 5/16” holes through the door and secure bracket with 5/16"-18 x 2" carriage bolts, lock washers and nuts (not provided). (Figure 4) NOTE: The 1/4"-14 x 5/8" self-threading screws are not intended for use on wood doors. Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty. HARDWARE Self-Threading Screw 1/4"-14 x 5/8" A horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, aluminum, steel, doors with glass panel, etc.) (not provided). A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. FIGURE 2 Vertical Reinforcement FIGURE 1 Vertical Reinforcement Vertical Centerline of Garage Door Bolt 5/16"-18 x 2" (Not provided) UP NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to the next step. Vertical Centerline of Garage Door UP Door Bracket Door Bracket SECTIONAL DOORS Self-Threading Screw 1/4"-14 x 5/8" FIGURE 4 Bolt 5/16"-18 x 2" (Not provided) FIGURE 3 1. Center the door bracket on the previously marked vertical centerline used for the header bracket installation. Note correct UP placement, as stamped inside the bracket. 2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the door. 3. Mark, drill holes and install as follows, depending on your door’s construction: Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket: Drill 3/16" fastening holes. Secure the door bracket using the two self threading screws. (Figure 1) Alternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided). (Figure 2) Lock Washer 5/16" Nut 5/16"-18 Inside Edge of Door or Reinforcement Board Vertical Centerline of Garage Door UP Self-Threading Screw 1/4"-14 x 5/8" 14 UP Vertical Centerline of Garage Door Installation 9 Connect the Door Arm to the Trolley CORRECT IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Attach the straight door arm to the outer trolley using the clevis pin. Secure with the ring fastener. 3. Attach the curved door arm to the door bracket using the clevis pin. Secure with the ring fastener. 4. Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as far apart as possible to increase door arm rigidity and attach using the bolts and nuts. 5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will re-engage automatically when the garage door opener is activated. INCORRECT Straight Door Arm (Groove facing out) Curved Door Arm Straight Door Arm Ring Fastener HARDWARE Clevis Pin 5/16"x1" Lock Nut 1/4"-20 Clevis Pin 5/16"x1-1/4" Ring Fastener Curved Door Arm Clevis Pin 5/16"x1" Hex Bolt 1/4"-20x3/4" Lock Nut 1/4"-20 Hex Bolt 1/4"-20x3/4" Clevis Pin 1/4"x1-1/4" 15 Installation 10 Install the Door Control 1. Strip 1/4" (6 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. 3. Mount the door control with the hardware provided. 1/4" (6 mm) INTRODUCTION Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and away from the moving parts of the door. NOTE: Your product may look different than the illustrations. HARDWARE Insulated Staples (Not Shown) Drywall Anchors (2) To prevent possible SERIOUS INJURY or DEATH from electrocution: Be sure power is NOT connected BEFORE installing door control. Connect door control ONLY to 12 VOLT low voltage wires. To prevent possible SERIOUS INJURY or DEATH from a closing garage door: Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door. NEVER permit children to operate or play with door control push buttons or remote control transmitters. Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel. ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path of closing garage door. Screw 6ABx1" (2) 16 Installation 11 Wire the door control to the garage door opener 12 Attach the warning labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door. HARDWARE Insulated Staple (Not Shown) 1. Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staples (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit. 2. Strip 7/16 inch (11 mm) of insulation from the end of the wire near the garage door opener. 3. Connect the wire to the red and white terminals on the garage door opener. If your garage is prewired make sure you use the same wires that are connected to the door control. To insert or release wires from the terminal, push in the tab with screwdriver tip. 7/16" (11 mm) Staple RED WHITE WHITE GREY 17 Installation 13 Install the Protector System® Safety Reversing Sensor 6" (15 cm) max. above floor Invisible Light Beam Protection Area Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor. Facing the door from inside the garage HARDWARE Carriage Bolt 1/4"-20 x 1/2" Wing Nut 1/4"-20 The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should be no more than 6 inches (15 cm) above the floor. If the door track will not support the sensor bracket a wall installation is recommended. Choose one of the following installations. IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction. The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to the full open position, and the garage door opener lights will flash 10 times. NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up. When installing the safety reversing sensors check the following: Sensors are installed inside the garage, one on either side of the door. Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive direct sunlight. Sensors are no more than 6 inches (15 cm) above the floor and the light beam is unobstructed. OPTION A DOOR TRACK INSTALLATION 1. Slide the curved arms of the sensor bracket around the edge of the door track. Snap into place so that the sensor bracket is flush against the track. 2. Slide the carriage bolt into the slot on each sensor. 3. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on both sensors should point toward each other. Make sure the lens is not obstructed by the sensor bracket. No more than 6 inches (15 cm) 18 Carriage Bolt 1/4"-20 x 1/2" Wing Nut 1/4"-20 Installation 13 Install the Protector System® (continued) OPTION C FLOOR INSTALLATION OPTION B WALL INSTALLATION Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. 1. Carefully measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed. 2. Attach the sensor brackets to the floor using concrete anchors (not provided). 3. Slide the carriage bolt into the slot on each sensor. 4. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on both sensors should point toward each other. Make sure the lens is not obstructed by the sensor bracket. If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly. 1. Position the sensor bracket against the wall with the curved arms facing the door. Make sure there is enough clearance for the beam to be unobstructed. Mark holes. 2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor brackets to the wall using lag screws (not provided). 3. Slide the carriage bolt into the slot on each sensor. 4. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on both sensors should point toward each other. Make sure the lens is not obstructed by the sensor bracket. (Not provided) ide Insrage G a ll Wa (Not provided) ide Insrage Gaall (Not provided) No more than 6 inches (15 cm) Carriage Bolt 1/4"-20 x 1/2" Lens Carriage Bolt 1/4"-20 x 1/2" Wing Nut 1/4"-20 19 Wing Nut 1/4"-20 Installation 14 Wire the Safety Reversing Sensors If your garage already has wires installed for the safety reversing sensors, see page 21. Staple HARDWARE Insulated Staple (Not Shown) 7/16" (11 mm) OPTION A INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with staples. 2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white wires together. Twist the white/black wires together. 3. Insert the white wires into the white terminal on the garage door opener. Insert the white/black wires into the grey terminal on the garage door opener. To insert or remove the wires from the terminal, push in the tab with a screwdriver tip. RED WHITE WHITE GREY 20 Installation OPTION B PRE-WIRED INSTALLATION 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall. 2. Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16 inch (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor. 3. Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor. For example, the white wire would connect to the yellow wire and the white/black wire would connect to the purple wire. 4. At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end of the wires previously chosen for the safety reversing sensors. Twist the like-colored wires together. 5. Insert the wires connected to the white safety sensor wires to the white terminal on the garage door opener. Insert the wires that are connected to the white/black safety sensor wires to the grey terminal on the garage door opener. Pre-installed wires Safety reversing sensor wires 7/16" (11 mm) Not Provided Safety reversing sensor wires Pre-installed wires Yellow (for example) Purple (for example) White White/Black Purple Yellow (for example) Purple (for example) RED WHITE WHITE GREY Yellow 7/16" (11 mm) To insert or remove the wires from the terminal, push in the tab with a screwdriver tip. 21 Installation OPTION B PERMANENT WIRING 15 Connect Power If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8 inch hole in the top of the motor unit (according to local code): 1. Be sure power is NOT connected to the opener, and disconnect power to the circuit. 2. Remove the motor unit cover screws and set the cover aside. 3. Cut the power cord 6 inches (15.2 cm) from the top of the garage door opener. 4. Remove the strain relief. 5. Pull the power cord wires back into the garage door opener. 6. Install conduit or flex cable adapter in the 7/8 inch hole. 7. Run the permanent wires through the conduit in the 7/8 inch hole. Strip the insulation from the ends of all wires. 8. Connect the black (line) wire to the existing black wire; the white (neutral) wire to the existing white wire; and the ground wire to the existing green ground wire with wire nuts. The opener must be grounded. 9. Properly secure the wires with plastic ties so that the wires do not come in contact with moving parts. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection. Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes. NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be sure the opener is grounded. To avoid installation difficulties, do not activate the garage door opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into your outlet, contact a qualified electrician to install the proper outlet. PERMANENT WIRING CONNECTION White Wire Wire Nut Wire Nut Black Wire THERE ARE TWO OPTIONS FOR CONNECTING POWER: Ground Wire OPTION A TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. Wire Nut 22 Ground Tab Green Ground Screw Installation 16 Aligning the Safety Reversing Sensors IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: 1. Make sure there is power to the garage door opener. 2. Make sure the sensor wire is not shorted/broken. 3. Make sure the sensor has been wired correctly: White wires to white terminal and white/black wires to gray terminal. The door will not close if the sensors have not been installed and aligned correctly. When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close. 1. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly. The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts. RED WHITE WHITE GREY If the receiving sensor is in direct sunlight, switch it with sending sensor so it is on the opposite side of the door. IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING: 1. Make sure the sensor wire is not shorted/broken. 2. Make sure the senors are aligned. (invisible light beam) Amber LED SENDING SENSOR Green LED RECEIVING SENSOR 17 Ensure the Door Control is Wired Correctly The LED behind the push button on the door control will blink if installed correctly. 23 Adjustments Introduction PROGRAMMING BUTTONS The programming buttons are located on the back panel of the garage door opener and are used to program the travel. While programming, the UP and DOWN buttons can be used to move the door as needed. PROGRAMMING BUTTONS Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system. After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor. UP Button Adjustment Button DOWN Button To prevent damage to vehicles, be sure fully open door provides adequate clearance. Proceed to the next page for instructions on how to program the travel. Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel. NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’s downward travel, it will reverse. UP (Open) DOWN (Close) 24 Adjustments PROGRAMMING BUTTONS 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system. After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor. DOWN Button While programming, the UP and DOWN buttons can be used to move the door as needed. 1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard. 2. Press and hold the UP Button until the door is in the desired UP position. 3. Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash. 4. Press and hold the DOWN button until the door is in the desired DOWN position. 5. Once the door is in the desired DOWN position press and release the Adjustment Button. The garage door opener lights will flash twice and the UP Button will begin to flash. 6. Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash. 7. Press and release the DOWN Button. The door will travel to the programmed DOWN position. Programming is complete. If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 23). When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete. If you are unable to operate the door up and down, repeat the steps for Programming the Travel. 25 Adjustments 3 Test the Protector System® 2 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Safety reversal system MUST be tested every month. After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor. Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. 1. Press the remote control push button to open the door. 2. Place the opener carton in the path of the door. 3. Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm), and the opener lights will flash. The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed). If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6 inches [15 cm] above the floor), call for a trained door systems technician. 1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door. 2. Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board. If the door stops but does not reverse: 1. Review the installation instructions provided to insure all steps were followed; 2. Repeat Program the Travel (see Adjustment Step 1); 3. Repeat the Safety Reversal test. If the test continues to fail, call a trained door systems technician. 26 Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls. 3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel. 4. ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR. 6. If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH. 7. NEVER use emergency release handle unless garage doorway is clear of persons and obstructions. 8. NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you could fall. 9. After ANY adjustments are made, the safety reversal system MUST be tested. 10. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH. 11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED. (see page 2An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are under EXTREME tension, MUST be made by a trained door systems technician. 13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric power BEFORE performing ANY service or maintenance. 14. This operator system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 15. DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors. 16. SAVE THESE INSTRUCTIONS. 27 Operation Features LIGHTS Your garage door opener is equipped with features to provide you with greater control over your garage door operation. The garage door opener light bulbs will turn on when the opener is initially plugged in; power is restored after interruption, or when the garage door opener is activated. The lights will turn off automatically after 4-1/2 minutes. An incandescent A19 light bulb (60 watt maximum) or for maximum energy efficiency a 23W (100W equivalent) compact fluorescent light (CFL) bulb may be used. NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the unit. The use of LED bulbs may reduce the operating range or performance of your remote controls. Light Feature The garage door opener is equipped with an added feature; the lights will turn on when someone enters through the open garage door and the safety reversing sensor infrared beam is broken. REMOTE CONTROLS AND DOOR CONTROLS Your garage door opener has already been programmed at the factory to operate with your remote control, which changes with each use, randomly accessing over 100 billion new codes. Accessories Memory Capacity Remote Controls Up to 12 Door Controls Up to 2 Keyless Entries Up to 1 MyQ APPLICATION Monitor and control your garage door from anywhere using the MyQ® app. You will need: Wi-Fi enabled smartphone, tablet or laptop Broadband Internet Connection Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required) Password for your home network (router's main account, not guest network) THE PROTECTOR SYSTEM® (SAFETY REVERSING SENSORS) When properly connected and aligned, the safety reversing sensors will detect an obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from a remote control. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not effect the opening cycle. Test the Wi-Fi Signal Strength Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength (see page 2). For compatible router specifications and help, visit WiFiHelp.LiftMaster.com. 28 Operation Connect With Your Smartphone The Wi-Fi® Garage Door Opener is compatible with up to 16 MyQ enabled accessories. Up to 10 devices can be paired to the Wi-Fi garage door opener’s internal gateway. These devices can be controlled with the MyQ app. These devices include any combination of MyQ garage door openers, WiFi garage door openers, MyQ light controls, MyQ gate operators or MyQ commercial door operators. A LiftMaster Internet Gateway (828LM) can be added if you need to control more than 10 devices using the MyQ app. Up to 6 devices can be paired to garage door opener itself (controlled by garage door opener through 900MHz). These devices include any combination of MyQ light controls or a garage door and gate monitor. Learn Button LED An LED on the garage door opener will indicate Wi-Fi status. See table below. You will need: Wi-Fi enabled smartphone, tablet or laptop Broadband Internet Connection Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required), see page 2 Password for your home network (router's main account, not guest network) MyQ® serial number located on the garage door opener Light Button Connect Your Garage Door Opener to Your Home Wi-Fi Network 1. Press and hold the light button (located on the right side of the door control button) for 6 seconds until the LED under the front button begins to blink. You have 20 minutes to complete the connection process. 2. On your mobile device, go to Settings > Wi-Fi and select the network with the “MyQ-” prefix. 3. Launch the web browser on your smartphone or tablet. Enter setup.myqdevice.com into the browser address bar. Follow the on screen prompts to connect the garage door opener to your Wi-Fi network. The MyQ serial number will display on screen. Write the serial number in the space below. 4. Download the MyQ app from the App Store® or Google Play™ store. Sign up for your MyQ account and add the MyQ serial number to your account. LED Definition Blue Off - Wi-Fi is not turned on. Blinking - Garage door opener is in Wi-Fi learn mode. Solid - Mobile device connected to the garage door opener. Blue and Green Blinking - Attempting to connect to router. Green Blinking - Attempting to connect to the Internet server. Solid - Wi-Fi has been set up and garage door opener is connected to the internet. NOTES: To erase the Wi-Fi settings, see page 31. To add a second Wi-Fi garage door opener, repeat steps 1-3. Add the second MyQ serial number to your account in the MyQ app. If you need help adding devices to your MyQ account, or to learn more go to WiFiHelp.LiftMaster.com. 29 Operation Using Your Garage Door Opener The garage door opener can be activated through a wall-mounted door control, remote control, or wireless keyless entry. When the door is closed and the garage door opener is activated the door will open. If the door senses an obstruction or is interrupted while opening the door will stop. When the door is in any position other than closed and the garage door opener is activated the door will close. If the garage door opener senses an obstruction while closing, the door will reverse. If the obstruction interrupts the sensor beam the garage door opener lights will blink 10 times. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not affect the opening cycle. The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. Using the Push Button Door Control SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the push button until the garage door opener activates (it may take up to 3 presses). Push Button Light Button 30 Operation To Erase the Memory To Open the Door Manually To Erase the Memory ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly. NEVER use emergency release handle unless garage doorway is clear of persons and obstructions. NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall. 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use. ERASE ALL DEVICES (Including MyQ ® enabled accessories) 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). 2. Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use. DISCONNECT THE TROLLEY 1. The door should be fully closed if possible. 2. Pull down on the emergency release handle so the trolley release arm snaps to the vertical position. The door can now be raised and lowered as often as necessary. ERASE THE Wi-Fi NETWORK FROM THE GARAGE DOOR OPENER 1. Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds). ERASE A MyQ® ACCOUNT Go to myLiftMaster.com to delete your MyQ account. TO RE-CONNECT THE TROLLEY 1. Pull the emergency release handle toward the garage door opener so the trolley release arm snaps to the horizontal position. The trolley will reconnect on the next UP or DOWN operation, either manually or by using the door control or remote control. To Erase the Memory To Erase the Memory ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use. ERASE ALL DEVICES (Including MyQ ® enabled accessories) 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). 2. Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use. ERASE THE Wi-Fi NETWORK FROM THE GARAGE DOOR OPENER 1. Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds). ERASE A MyQ® ACCOUNT Go to myLiftMaster.com to delete your MyQ account. 31 Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 25. Test the safety reversal system. Adjust if necessary, see page 26. To prevent possible SERIOUS INJURY or DEATH: NEVER allow small children near batteries. If battery is swallowed, immediately notify doctor. To reduce risk of fire, explosion or chemical burn: Replace ONLY with 3V CR2032 coin batteries. DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate. EVERY YEAR Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks. NOTICE: Thisdevice complieswith Part 15 of the FCC rulesand IndustryCanada’slicense-exempt RSSs. Operation issubject to the following two conditions: (1) thisdevice maynot cause harmfulinterference, and (2) thisdevice must accept anyinterference received, including interference that maycause undesired operation. Anychangesor modificationsnot expresslyapproved bythe partyresponsible for compliance could void the user’sauthorityto operate the equipment. Thisdevice must be installed to ensure a minimum20 cm(8 in.) distance ismaintained between users/bystandersand device. Thisdevice hasbeen tested and found to complywith the limitsfor a ClassBdigitaldevice, pursuant to part 15 of the FCC rulesand IndustryCanada ICESstandard. These limitsare designed to provide reasonable protection against harmfulinterference in a residentialinstallation. Thisequipment generates, usesand can radiate radio frequencyenergyand, if not installed and used in accordance with the instructions, maycause harmfulinterference to radio communications. However, there isno guarantee that interference willnot occur in a particular installation. If thisequipment doescause harmfulinterference to radio or television reception, which can be determined byturning the equipment off and on, the user isencouraged to tryto correct the interference byone or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different fromthat to which the receiver isconnected. Consult the dealer or an experienced radio/TVtechnician for help. The 3V CR2032 Lithium battery should produce power for up to 3 years. If the battery is low, the remote control’s LED will not flash when the button is pressed. To replace battery, pry open the case first in the middle (1), then at each side (2 and 3) with the visor clip. Replace the batteries with only 3V CR2032 coin cell batteries. Insert battery positive side up. Dispose of old batteries properly. 32 Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. NOTE: For troubleshooting questions, please visit LiftMaster.com. DIAGNOSTIC CODE Up Arrow Down Arrow Flash(es) Flash(es) SYMPTOM SOLUTION The garage door opener will not close and the light bulbs flash. The garage door opener will not close and the light bulbs flash. The door control will not function. Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. There is a short or reversed wire for the safety reversing sensors. Inspect safety sensor wire at all staple and connection points, replace wire or correct as needed. The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple and connection points, replace wire or correct as needed. Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel module if necessary. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace logic board if necessary. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace motor if necessary. Program travel to coasting position or have door balanced by a trained door systems technician. Replace logic board. Check travel module for proper assembly, replace if necessary. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel (refer to page 25). Communication error to travel module. Check travel module connections, replace travel module if necessary. Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing. The garage door opener will not close and the light bulbs flash. Door moves 6-8" (15-20 cm) stops or reverses. No movement, only a single click. Opener hums for 1-2 seconds no movement. 1-5 1-4 Door coasts after it has come to a complete stop. No movement, or sound. Unable to set the travel or retain position. Door is moving stops or reverses. Opener runs approximately 6-8" (15-20 cm), stops and reverses. The garage door opener will not close and the light bulbs flash. 33 Warranty LIFTMASTER® LIMITED WARRANTY LiftMaster® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase. WARRANTY PERIOD Parts Motor Accessories 1 year 1 year 1 year The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, contact: americalatina@chamberlain.com before dismantling this product. Then send the product or component, pre-paid and insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component]. ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NONDEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT. Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province. 34 Repair Parts Installation Parts Garage Door Opener Parts Description Part # Description Part # Header Bracket: includes Clevis Pin (1) and Ring (1) 041A5047-2 Logic board 048DCTWF Door Bracket: includes Clevis Pin (1) and Ring (1) 041A5047-1 Light lens 041D0166 Trolley: includes Clevis Pin (1) and Ring (1) 041C5141-1 Cover 041D9071 The Protector System® Safety reversing sensors with 2 conductor white and white/black wire attached: Sending Sensor (1), Receiving Sensor (1) 041A5034 Door control 883LMW Safety Sensor Brackets (2) 041A5266-3 White and red/white wire 041B4494-1 Hardware Bag (includes pulley, chain spreader, emergency release rope and handle) 041A8068 Door arm kit: straight door arm, curved door arm, hardware bag 041A8094 NOT SHOWN Owner's manual 114A5090 35 Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death. Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system. Careless operation or allowing children to play with or use garage door opener controls are also dangerous situations that can lead to tragic results. A few simple precautions can protect your family and friends from potential harm. Please review the safety and maintenance tips in this guide carefully and keep it for reference. Check the operation of your garage door and opener to ensure they function in a safe and trouble-free manner. Be sure to read all Important Safety Information found in your garage door opener’s manual as it provides more details and safety considerations than can be supplied with this guide. Garage Door Openers are Not Toys Discuss garage door and opener safety with your children. Explain the danger of being trapped under the door. Stay away from a moving door. The wall-mounted push button should be out of reach of children, at least 5 feet from the nearest standing surface and away from all moving parts. Mount and use the button where you can clearly see the closing garage door. Keep transmitters and remote controls out of reach of children. Do not let children play with or use transmitters or other remote control devices. Keep the door in sight until it completely closes when using the wall-mounted push button or transmitter. 36 Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit. WARNING – Springs are under high tension. Only qualified individuals should adjust them. Visually check the door and installation: Starting with the door in the closed position, use the manual disconnect on the opener to disconnect the door. Look for signs of wear or damage on hinges, rollers, springs, and door panels. These parts may require periodic lubrication. Check the owner’s manual for suggested maintenance. If any signs of damage are evident, contact a trained door systems technician for assistance. Verify the photoeye height is no higher than 6" from the garage floor. Test the door for proper operation: Open and close the door manually using handles or suitable gripping points. The door should move freely and without difficulty. The door should balance and stay partially open 3–4 feet above the floor. If you detect any signs of improper operation, contact a trained door systems technician for assistance. Test the opener safety features: Reconnect the opener to the door using the manual disconnect and open the door. Place a 2x4 board flat in the path of the door (1) and try to close it (2). The door should stop when it comes in contact with the 2x4 and then reverse direction. Block the photoelectric sensor by waving an object in front of the sensor and attempt to close the door. The door should not close unless the wall-mounted push button is manually held during operation. If the opener does not perform as described, contact a trained door systems technician for assistance. 37 Contact Information STOP! This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned. ➞ ➞ For installation and service information please: See your installing dealer Visit LiftMaster.com or Call 1-800-528-9131 Before calling, please have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while calling. If you are ordering a repair part please have the following information: part number, part name, and model number. Address repair parts orders to: LiftMaster 6050 S. Country Club Road Tucson, AZ 85706 38 114A5090 © 2018, LiftMaster All Rights Reserved
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