Cidco Communications CL980CR Cordless Telephone Base Unit User Manual
Cidco Communications Corporation Cordless Telephone Base Unit
Users Manual
DOC NO. 102230-01 REVISION : CL980-01 TITLE: English and Spanish Manual : 06/16/99 DATE SHEET 1 OF: 3 (408)776-2631 (408) 778-8061 Fax___________ Phone___________ jeanine.healy E-mail address: ________________@cidco.com Jeanine Healy Contact________________ (408)776-8063 Modem________________ PAPER 60 lb glossy Text stock______________ self-cover Cover stock____________ 1 Sided ❑ 108 g Text stock (Asia)______________ or Engineering Approved Equivalent Insert stock_______________ 5.5X8.5 Color _______ Finished size ________ 2 Sided ❑ Sample attached ❑ INK PMS 289 _______ Black ❑ Spot color ❑ Color separations ❑ BINDING Saddle stitch ❑ Perfect ❑ x Wire O ❑ GBC ❑ Staple ❑ FINISH Wrap-around ❑x Fold ❑ Collate ❑ Slip sheet ❑ Drill ❑ Score ❑ Perf ❑ SOURCE Film x❑ Adobe PDF ❏ SPECIAL INSTRUCTIONS PDF provided for Document Control. 1 set of film for the factory. Jeanine Healy FILM/FILES CHECKED BY:________________________________________________ 05/16/99 DATE:__________________________________________________________________ DOC NO. : 102230-01 REVISION : A SHEET 2 OF 3 TITLE: CL980-01 (CIDCO logoed) cover FCC TOC Copyright Getting to know ii iii iv Personalizi ng Your Phone Diagram 10 11 12 18 19 20 Setting Up Your Phone Using Your Phone 13 14 15 16 17 Using the Directory 21 22 23 24 25 26 27 28 33 34 35 36 42 43 44 Using Your Custom 29 30 31 32 Troubleshooting 37 38 Index 39 Indice 44 40 41 Index 43 42 41 Resolucio n de problemas 40 39 38 37 DOC NO. : 102230-01 REVISION : A SHEET 2 OF 3 TITLE: CL980-01 (CIDCO logoed) 36 35 Como usar los servicios blank 34 33 32 31 30 29 26 25 24 23 22 21 16 15 14 13 Uso del Directorio 28 27 Como Usar Su telefono 20 19 18 17 Instalacion su de telefono 12 11 10 Conozca su neevo telefono iv Contenido FCC Spanish cover iii ii Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM CL-980 CORDLESS TELEPHONE 9:18 AM PM 9:16 CAL LER D TO VM LIN 408 LINE E 1 & SMI - 5 TH 55JOH 121 SEN DIR ECT L BAC ORY CA DIR LL RE 18 PL CAL FW SK IP IL A F W F R O D. FW AN CO IC CALL P L E IA R D CALL IEW 3-W AY RE DIAPEAT L N A R C TU AIL AY A L -W L 3 A REV EM TALK PL ETE VOIC AY MEM 3-W ORY AY DIA FLA SH DEL BA CK INTE HOL RCOM JK IN — FF FF — PW IA IN IN IN RE DIA IN /F Cover.fm Page 2 Tuesday, June 15, 1999 11:20 AM This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measurements: ❑ Reorient or relocate the receiving antenna. ❑ Increase the separation between the equipment and receiver. ❑ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ❑ Consult the dealer or an experienced radio/TV technician for help. CAUTION Changes or modification to this device not expressly approved by CIDCO Inc. could void the user’s authority to operate this equipment. Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM TABLE OF CONTENTS ❑ TABLE OF CONTENTS 3 ❑ GETTING TO KNOW YOUR NEW PHONE 1 ❑ UNPACKING YOUR PHONE 1 ❑ LOCATING KEYS, LIGHTS, AND SWITCHES 2 ❑ SETTING UP YOUR PHONE 5 ❑ PERSONALIZING YOUR PHONE 7 ❑ EASY SETUP 8 ❑ DETAILED SETUP 10 ❑ USING YOUR PHONE 17 ❑ USING TRADITIONAL DIALING 17 ❑ USING PRE-DIALING 17 ❑ USING SPEED DIALING 18 ❑ ANSWERING CALLS 18 ❑ USING FLASH 21 ❑ USING MUTE 21 ❑ USING THE SPEAKERPHONE 22 ❑ ADJUSTING THE VOLUME 22 ❑ USING HOLD 23 ❑ TIMING CALLS 23 ❑ GETTING TEMPORARY TONE SERVICE 23 ❑ GOING OUT OF RANGE 23 ❑ LOCATING A LOST HANDSET 23 ❑ USING THE INTERCOM 24 ❑ READING DISPLAY MESSAGES 24 ❑ USING THE DIRECTORY 27 ❑ CREATING YOUR DIRECTORY LIST 27 ❑ ENTERING CHARACTERS & SYMBOLS 29 ❑ DIALING FROM DIRECTORY RECORDS 30 ❑ REVIEWING DIRECTORY RECORDS 30 Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM Table of Contents ❑ DELETING DIRECTORY RECORDS 31 ❑ MAINTAINING BATTERIES 31 ❑ USING YOUR CUSTOM CALLING SERVICES 32 ❑ 3-WAY CALLING 32 ❑ CALL FORWARDING 32 ❑ CALL RETURN 33 ❑ CALL WAITING 34 ❑ CALLER ID AND CALL WAITING ID 34 ❑ REPEAT DIALING 36 ❑ VOICE MAIL 37 ❑ TROUBLESHOOTING 38 ❑ INDEX 41 Copyright © 1998-99 by CIDCO Incorporated. All rights reserved. ©1998 CIDCO Incorporated. No part of this publication may be reproduced, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the written permission of CIDCO Incorporated. Patents pending. 102230-01 Rev A Cidco980.book Page 1 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone GETTING TO KNOW YOUR NEW PHONE Your new CL980 telephone incorporates all the best features of a cordless telephone and blends them with your local telephone company’s best calling features, such as Caller ID, Voice Mail and Call Waiting ID. If this is your first cordless telephone, you’ll soon discover that your cordless is similar to regular telephones, except without the cord. If you’ve owned a cordless in the past, you’ll discover that the CL980 telephone is the most powerful and fullfunction Caller ID cordless telephone on the market. Some key features are: ❑ 20 channel, digital spread spectrum 900 MHz handset with speakerphone ❑ 50 Caller ID memory and 50 Directory Records ❑ Dedicated Voice Mail keys ❑ Large One Time Viewing (OTV®) display ❑ Hearing-aid compatibility ❑ Messages in English or Spanish ❑ Call timer for outgoing calls ❑ Single key redialing ❑ Preprogrammed for your local telephone company’s network services, such as 3-Way Calling. Unlike regular telephones, your cordless does not work during power failures. Because of this restriction, we do not recommend you have only cordless telephones in your residence. UNPACKING YOUR PHONE In addition to this handbook, check that you have: ❑ Telephone base ❑ Telephone handset ❑ 6 ft. line cord ❑ 5 inch line cord for wall mounting ❑ Wall-mount/desk-mount wedge ❑ AC Adapter 6 FOOT LINE CORD MOUNTING WEDGE 5 INCH LINE CORD FOR WALL MOUNTING AC ADAPTER Cidco980.book Page 2 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Voice Mail Navigation Keys Voice Mail Light Custom Calling Keys Function Keys Caller ID Keys Custom Calling Keys Flash/Hold/Redial Keys LED Indicators for: - Voice Mail Msgs - Line In Use - Intercom - Charge - Mute - Speakerphone Flash/Mute/Hold/ Redial Keys Page/Find Key to locate a misplaced handset LOCATING KEYS, LIGHTS, AND SWITCHES BASE KEYS The Page/Find key is a homing system for finding the handset. If you press the Page/Find key, the handset beeps for 15 seconds. By pressing the intercom function key on the handset you can answer the page and use the phone as an intercom. For details on using Page/Find and intercom, see Using the Intercom on page 24. Voice Mail keys allows you to access your Voice Mail features. Custom Calling keys allows you one touch access to your local telephone company calling features. BASE LIGHTS Voice Mail light comes on if you subscribe to Voice Mail service from your local telephone company, and you have messages in your mailbox. Line in Use light comes on whenever this phone, or any other telephone on the line, is being used. Intercom light comes on when the base is a communicating with the handset as an intercom. Charge light is a tri-colored light that comes on when the handset is in the base, or when a spare battery is being charged. Mute light indicates that the microphone for the speakerphone is currently turned off. Cidco980.book Page 3 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Speakerphone light indicates that the speakerphone is in use. ON THE HANDSET There are three lights, eight types of keys, and a switch on the handset. Lights New Calls light–Tells you when you have new Caller ID information to review. It flashes until you review your calls using the Caller ID keys. New Calls Light (on back) Talk light–Tells you that your phone is ready to dial when on solid. This light blinks when the speakerphone is in use, or when a call is on hold. CALL DIR 9:18 PMAM 10/16 IN USE 1 2 1- 18 Backlit Display 408 - 555-1212 LASTNAME FIRST Voice Mail light–Blinks when you have Voice Mail messages, if you subscribe to your local telephone company’s Voice Mail service. Voice Mail Key/Light Keys Talk Key/Light CALLERS DIRECTORY INTERCOM SEND TO VM CALL BACK PLS HOLD DIAL Function Keys DELETE VOICE MAIL TALK Function keys–Are multifunction keys that allow you to use your: call records, directory, and intercom. Additionally, these keys support different kinds of dialing and future Custom Calling features. MEMORY CONFERENCE DROP Flash Key Hold Key REVIEW Caller ID Keys 3-WAY CALL CALL RETURN REPEAT DIAL CALL FWD ON ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER HOLD REDIAL FLASH OFF ON—RING PWR—OFF ON Custom Calling Keys Dialing Keys Redial Key Power/Ringer Switch Caller ID keys–Control Call Records. For more details on Call Records, see Receiving New Calls on page 34. Custom Calling keys–Control your other telephone subscription services. Talk key–Turns the phone on or off. Dialing keys–Control manual dialing. Quick Dialing keys–Dials out previously stored information. Pressing DIAL dials the number showing on the display. REDIAL allows you to recall and dial the last phone number. Call Control keys–Are the HOLD and FLASH keys. The HOLD key places the existing call on hold, while the FLASH key allows Call Waiting subscribers to switch between two calls. Cidco980.book Page 4 Thursday, June 3, 1999 6:39 PM Getting to Know Your New Phone Volume Control keys—–Adjust the loudness of the handset earpiece, or the ringer. The higher/lower arrows are located on the side of the handset. This multi-position switch controls both the power and the ringer for the handset. Handset volume VOLUME 3-Position Switch Far left position—Both the power to the handset and the ringer are off. Middle position—The handset is on but does not ring. Far right position—The handset and ringer are both on. OFF ON—RING PWR—OFF ON Headset Jack HEADSET The CL980 telephone has a jack on the side of the handset to attach an optional headset for hands-free operation. Headset jack Cidco980.book Page 5 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Setting Up Your Phone It only takes a few steps to set up your phone. Now that you’ve checked the contents of the carton, you are ready to put the phone together. 1. CHOOSE A CENTRAL LOCATION FOR THE BASE UNIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight. 2. PLUG IN THE ADAPTER 1. Plug the adapter tip into the round jack on the base and the other end into an electrical outlet. Without AC power, your phone cannot operate. 2. Thread the cord through the clip on the housing to prevent the cord from becoming loose. 3. INSTALL THE LINE CORD You can set your CL980 telephone on a tabletop or you can mount the phone on a wall. To use on a tabletop or desk: 1. Take the long telephone line cord that comes with the phone and plug one end into the jack labeled TEL LINE. 2. Take the remaining end and plug it into the wall jack. To mount on a wall: 1. Remove the mounting wedge from the bottom of the base. Place your thumb at the top of the arrow and press down in the direction of the arrow. 2. Turn the wedge around and place it over the lower portion of the base. Reinstall the wedge by placing your thumb over the arrow and by pressing downwards and backwards until it snaps into place. 3. Plug the five inch line cord into the phone jack marked TEL LINE. 4. Thread the line cord through the open channel in the base. Cidco980.book Page 6 Thursday, June 3, 1999 6:39 PM 5. Plug the other end of the line cord into the wall jack. 6. Use the gap on the underside of the base to gather any excess cord. 7. Hang the base over the installation hooks. 4. INSERT THE BATTERY INTO THE HANDSET Use this procedure to install or to replace a battery. Be sure you follow the battery specifications and safety instructions outlined in your safety instruction booklet. CAUTION Use only nickel cadmium (Ni-Cad) batteries in this phone. 1. Press down on the battery cover and slide the cover down to expose the battery compartment. 2. Locate the battery terminals inside of the battery compartment and the corresponding terminals on the battery pack. If you are replacing a dead battery, first remove the old battery pack. 3. Align the pack’s terminals with the terminals in the battery well. 4. Replace the battery door. 5. CHARGE THE HANDSET Before you use the phone for the first time: 1. Ensure the handset is turned off. 2. Place the handset in the cradle and charge the battery for at least 12 hrs. The charge light on the base comes on to tell you that the handset is charging. Whenever you see the RECHARGE BATTERY message, you need to recharge your handset by placing the handset in the cradle. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 RECHARGE BATTERY CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Cidco980.book Page 7 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone PERSONALIZING YOUR PHONE After setting up your phone and fully charging the battery, you can tailor your phone for additional performance and preferences. Press and hold the MEMORY key until the first screen appears. If you make a mistake anywhere in the process you can back up using the DELETE key, or end the programming sequence by pressing the MEMORY key again. 1. SELECT YOUR LANGUAGE The CL980 telephone displays text in both English and Spanish. The first screen asks whether you would like your messages in Spanish (ESP) or English (ENG)? 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 SELECT LANGUAGE CALLERS CALLERS SEND TO VM ❑ ❑ Press REVIEW Press REVIEW to choose English. to choose Spanish. DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ENG CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD ESP MEMORY MEMORY DIAL DIAL CONFERENCE DROP 2. SELECT BETWEEN EASY OR DETAILED SETUP With the exception of your Voice Mail access number and PIN, your CL980 is already setup for you. However if you would like to turn off some features, or add additional area codes, you may do so using the Detailed Setup. Use the following chart to determine which procedure to use to finish programming your phone. ❑ Press ❑ Press REVIEW REVIEW to choose Easy Setup. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 EASY SETUP? CALLERS DIRECTORY DIRECTORY CALLERS SEND TO VM CALL BACK INTRERCOM INTERCOM MEMORY MEMORY PLS HOLD CONFERENCE AM 5:55PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 to choose Detailed Setup. YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTRERCOM INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP Cidco980.book Page 8 Thursday, June 3, 1999 6:39 PM Easy Setup DETAILED SETUP EASY SETUP Enter your Voice Mail Access Number 1. 2. Enter your Voice Mail passcode 2. 3. Set your Area Code 1. 4. Choose between Tone or Pulse Dialing Set Advanced Functions (YES) or (NO) Select Ring Sound between 0 and 9 (5) Restore Defaults (YES) or (NO) Select Phone for Manual 3. Answer (NO) or Auto Answer (YES) Setup Complete 4. Turn Call Waiting ON or OFF Create or Change Voice Mail Setup (YES) or (NO) Use Call Waiting Disposition (ON) or (OFF) Turn Voice Mail ON or OFF 6. Enter Voice Mail Access Number Setup or Change Area Codes (YES) or (NO) Set your Area Code Add Pauses (2) Select Dialing Digits (7) or (10) Add Voice Mail Passcode Add More Area Codes (YES) or (NO) 5. Setup or Change Caller ID (YES) or (NO) Select Dialing Digits (7) or (10) Turn Caller ID On (YES) or Off (NO) Add Another Area Code Turn Call Light ON or OFF Add 1 Before Area Code (ON) or (OFF) Setup Complete Default settings are shown in BOLD Easy setup begins below, while the detailed procedure begins on page 10. EASY SETUP 1. ENTER THE ACCESS NUMBER FOR VOICE MAIL Your access number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press REVIEW to enter the number when you are finished. If you make a mistake, use REVIEW to erase a digit. AM 5:55PM 10/31 IN USE 1 2 CALL DIR 21 5555555 VM ACCESS #? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Cidco980.book Page 9 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone 2. ENTER YOUR PIN FOR VOICE MAIL This screen prompts you to use the dialing keypad to enter your Voice Mail PIN. You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary # keys or flashes. If you make a mistake, use REVIEW You can skip this step by pressing the 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 1234 VM PASSWORD? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP to erase a digit. REVIEW key. CAUTION Your PIN number is what keeps your voicemail private. If you enter your PIN into the CL980, anyone who has access to this phone has access to your messages and PIN. It’s advisable to not use the same PIN as your ATM card or other services. 3. SET AREA CODE Using the dialing keypad, enter your primary 3-digit area code. If you have additional local area codes, that don’t require you to first dial a “1” first, use the detailed setup procedure below. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 214 MY AREA CODE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP 4. COMPLETE EASY SETUP You are now finished setting up your phone. The SETUP COMPLETE message appears. We hope you enjoy your new phone. Initially, the screen only shows the function labels for the function keys. After receiving the first call record, Caller ID and Call Waiting ID customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 SETUP COMPLETE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Cidco980.book Page 10 Thursday, June 3, 1999 6:39 PM Detailed Setup DETAILED SETUP 1. SELECT BETWEEN TONE AND PULSE 5:55AM PM 10/31 IN USE 1 2 If you are using the detailed setup method, you next see the dialing method screen. The CL980 can dial in either tone or pulse/rotary mode. Press ❑ Press REVIEW REVIEW to select TONE. DIALING METHOD CALLERS CALLERS DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM MEMORY DIAL DIAL PLS HOLD DROP 5:55AM PM 10/31 IN USE 1 2 to select PULSE. 21 408-555-1234 SEND TO VM ❑ CALL DIR CALL DIR 21 408-555-1234 TONE PULSE 2. SELECT RINGING SOUND CALLERS CALLERS SEND TO VM You can choose from one of ten different ringing sounds. Use the keypad to choose a number between 0 and 9. The speakerphone then gives a sample ring. You can continue to experiment with different ring sounds. The phone keeps your latest setting. DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 RING SOUND 0-9 CALLERS CALLERS DIRECTORY DIRECTORY SEND TO VM CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP 3. ANSWER PHONE WHEN PICKED UP There are two ways that the CL980 can answer a call. The CL980 can instantly answer incoming calls when you remove it from the cradle, or the phone can be set to answer after pressing the TALK key. ❑ ❑ Press REVIEW to choose to automatically answer incoming calls when removed from the cradle. Press REVIEW to choose to press answering incoming calls. TALK before 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 ANSWER ON PICKUP CALLERS CALLERS DIRECTORY DIRECTORY SEND TO VM INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP SEND TO VM 4. CREATE OR CHANGE VOICE MAIL SETUP This series of prompts, allowVoice Mail subscribers to setup or change Voice Mail keys. ❑ ❑ 10 Press REVIEW to choose YES, to see other screens that allow you to create or change your access number and PIN for Voice Mail. Press REVIEW to choose NO, if either you do not subscribe to this service, or you do not want to create or change Voice Mail settings. If you select this setting, skip to Set Up or Change Caller ID Settings on page 12. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 SETUP VOICE MAIL CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP Cidco980.book Page 11 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Turn Voice Mail On or Off If you choose to set SETUP VOICE MAIL to NO, this screen does not appear. If you subscribe to Voice Mail from your local telephone company, ensure that this setting is set to ON. Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services. ❑ ❑ Press REVIEW to choose ON, which indicates that you subscribe to the service. Continue with Enter Your Voice Mail Access Number below. 5:55AM PM 10/31 IN USE 1 2 Enter Your Voice Mail Access Number—Your access number is the telephone number you dial to get to Voice Mail. This screen prompts you to use the dialing keypad to enter your access number. Press REVIEW to enter the number when you are finished. If you make a mistake, use REVIEW 21 408-555-1234 VOICE MAIL? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ON Press REVIEW to choose OFF, which indicates that you do not subscribe to the service. If you choose to set VOICE MAIL to OFF, skip to Set Up or Change Caller ID Settings, on page 12. CALL DIR CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD OFF MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 5555555 VM ACCESS #? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP to erase a digit. Enter How Many Pauses—The CL980 telephone allows you to enter multiple pauses, or intervals between the access number and the Voice Mail PIN. These pauses allow the Voice Mail system time to ring and answer before submitting your PIN. Each pause is three seconds long. The default is two pauses (six seconds). Enter Your Voice Mail PIN—This screen prompts you to use the dialing keypad to enter your Voice Mail PIN. Your PIN can be from 4 to 10 digits. Please be aware that anyone who has access to this phone now has access to your messages and PIN. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 02 # 3 SEC PAUSES? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 1234 VM PASSWORD? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP You can enter up to 32 characters and/or digits total for these three fields. You can also add any necessary # keys or flashes. If you make a mistake, use REVIEW to erase a digit. 11 Cidco980.book Page 12 Thursday, June 3, 1999 6:39 PM Detailed Setup 5. SET UP OR CHANGE CALLER ID SETTINGS This series of prompts, allow Caller ID and Call Waiting ID subscribers to setup or change their settings. ❑ ❑ Press REVIEW to choose YES. You then see other screens that allow you to create or change Caller ID and Call Waiting ID settings. Press REVIEW to choose NO, if either you do not subscribe to either of these services, or you do not want to create or change Caller ID and Call Waiting ID settings. If you select this setting, skip to Step Set Up or Change Area Codes on page 14. Turn Caller ID On or Off—Most people want to see Caller ID data. But if you live in an area that does not yet support Caller ID, or do not subscribe to the service, you might want to turn off this setting. ❑ Press ❑ Press RE VI EW to turn on or enable Caller ID. REVIEW REVIEW REVI E W to turn off Caller ID. Programming this feature does not provide or cancel services. You must contact a your local telephone company representative to request a change in services. 5:55AM PM 10/31 IN USE 1 2 408-555-1234 CALLERS CALLERS SEND TO VM INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY 5:55AM PM 10/31 IN USE 1 2 ❑ ■ Restore the phone to its original programming settings ■ Turn Call Waiting ID on or off ■ Tailor Call Waiting Disposition (a possible future offering from your local telephone company.) Press REVIEW to choose YES. You then see other screens that allow you to create or change advanced settings. CALL DIR YES CALLERS CALLERS SEND TO VM 21 NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 ENABLE CALLER ID CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM MEMORY MEMORY PLS HOLD DIAL DIAL CONFERENCE AM 5:55PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTRERCOM INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP CALL DIR 21 408-555-1234 CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ON CALLERS CALLERS SEND TO VM This series of prompts, allow you to: DROP 408-555-1234 ❑ RE VI EW Press REVIEW if you don’t subscribe to Caller ID or if you want to turn off the call light permanently. DIAL DIAL CONFERENCE CALL LIGHT? Set Advanced Functions 12 DIRECTORY DIRECTORY 5:55AM PM 10/31 IN USE 1 2 ❑ 21 SETUP CALLER ID? Turn the Call Light On or Off —The next screen asks Caller ID/Call Waiting ID customers if they want the red light to flash after receiving a new call. REV I EW if you have Caller ID and you want Press REVIEW to see the call light. CALL DIR DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD OFF MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ADVANCED SETUP? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP Cidco980.book Page 13 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone ❑ Press REVIEW to choose NO, if you do not need to change these settings. If you select this option, skip to Step Set Up or Change Area Codes on page 14. Restore Programming Options—This screen allows you to restore the original Custom Calling settings of the telephone. It does not reset Voice Mail settings. 5:55AM PM 10/31 IN USE 1 2 ❑ RESTORE DEFAULTS ❑ Press REVIEW to choose YES to restore the original programming. Press REVIEW to choose NO to keep the existing programming setup. Turn Call Waiting ID On or Off CALL DIR 21 408-555-1234 CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP If you subscribe to Call Waiting ID service, ensure that this setting is set to ON. 5:55AM PM 10/31 IN USE 1 2 Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services. CALL WAITING ID? Programming this feature does not provide or cancel services. You must contact your local telephone company representative to request a change in services. CALL DIR 408-555-1234 CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 ON CALLERS CALLERS DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD OFF MEMORY MEMORY ❑ Press REVIEW to choose OFF, if you do not subscribe to Call Waiting ID service. Skip to Step Set Up or Change Area Codes on page 14. ❑ ❑ Press REVIEW to choose ON, only if Call Waiting Disposition is available in your area, you’ve subscribed to the service, and want to have options for handling incoming calls. Press REVIEW your area. 21 408-555-1234 Press REVIEW to choose ON, if you subscribe to Call Waiting ID service. This service, a future extension to Call Waiting ID, allows you to view options for handling incoming calls while on existing calls. Because Call Waiting Disposition, is not yet offered in your area, we recommend that you set this option to OFF, otherwise Call Waiting ID might not work as expected. DIAL DIAL DROP CALL DIR ❑ Select Call Waiting Disposition 21 SEND TO VM CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 CWID DISPOSITION CALLERS CALLERS DIRECTORY DIRECTORY INTRERCOM SEND TO VM CALL BACK PLS HOLD INTERCOM MEMORY MEMORY CONFERENCE AM 5:55PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ON CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD OFF MEMORY MEMORY CONFERENCE DIAL DIAL DROP to choose OFF, if Call Waiting Disposition is not available in 13 Cidco980.book Page 14 Thursday, June 3, 1999 6:39 PM Detailed Setup 6. SET UP OR CHANGE AREA CODES Everyone has at least one local area code. Many areas of the country now have additional local area codes. These local area codes are area codes, other than your own, that do not require you to dial a “1” before the number. The following series of programming prompts allow you to set up your phone to recognize those local area codes, which are particularly important for call records. ❑ Press REVIEW to select YES to set up or modify your area codes. 5:55AM PM 10/31 IN USE 1 2 Press REVIEW to select NO to skip this option. Continue to Step Complete Setup on page 16. Set Initial Area Code 21 408-555-1234 SETUP AREA CODES CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE AM 5:55PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS ❑ CALL DIR SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP 5:55AM PM 10/31 IN USE 1 2 Using the dialing keypad, enter your primary 3-digit local area code. CALL DIR 21 214 MY AREA CODE CALLERS CALLERS SEND TO VM Select Number of Dialing Digits—In some areas of the country, you dial 7 digits (for example, 555-1212) within your local area code. In other areas, you must always dial the area code with the local number for every call, such as (214) 555-1212. ❑ Press ❑ Press REVIEW dialing. REVIEW 14 MEMORY MEMORY DIAL DIAL CONFERENCE DROP CALL DIR 21 DIGITS TO DIAL? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP CALL DIR 5:55AM PM 10/31 IN USE 1 2 to select 10 digits for local 408-555-1234 In addition to your primary area code, the CL980 telephone allows you to add up to 10 additional local area codes. If you add one of these area codes, your phone treats it like your primary local area code. ❑ PLS HOLD to select 7 digits for local dialing. Set Additional Area Codes REVIEW INTERCOM INTRERCOM 408-555-1234 SEND TO VM Press code. CALL BACK 5:55AM PM 10/31 IN USE 1 2 CALLERS CALLERS ❑ DIRECTORY DIRECTORY to add an additional local area Press REVIEW to skip this option and go to Put a “1” before the Area Code on page 15. DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD 21 10 MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 ANY LOCAL AREAS? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP Cidco980.book Page 15 Thursday, June 3, 1999 6:39 PM Setting Up Your Phone Select Number of Dialing Digits for Additional Area Codes—In some areas of the country, you dial 7 digits for these other local area codes. In other areas, you must always dial the area code with the local number for every call. ❑ Press REVIEW to select 7 digits for these additional area codes. ❑ Press REVIEW to select 10 digits for these additional area codes. AM 5:55PM 10/31 IN USE 1 2 21 408-555-1234 DIGITS TO DIAL? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 CALLERS CALLERS SEND TO VM Enter Area Code Number—Use the dialing keypad to enter the 3-digit area code. CALL DIR DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD 10 MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 816 LOCAL AREA CODE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP Add Another Area Code—After adding the additional area code, you are asked whether you want more codes. You can add up to 10 area codes in this way. 5:55AM PM 10/31 IN USE 1 2 ❑ MORE LOCAL AREAS ❑ Press REVIEW to add more local area codes. Afterwards you are prompted to add the 3-digit code and then returned to this screen. Press REVIEW codes to add. when you have no more area In order to use the DIAL softkey with call records, you must determine whether or not you normally dial 1 before long distance numbers. Then when you use DIAL with a call record, the phone adds the 1 for you. This feature is often called 1+ Dialing. ❑ Press REVIEW to select ON, which inserts a “1” before long-distance numbers when using DIAL. ❑ Press REVIEW to select OFF, which then only dials the area code and number. 21 408-555-1234 CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 YES CALLERS CALLERS Put a “1” before the Area Code CALL DIR SEND TO VM NO DIRECTORY DIRECTORY INTERCOM INTRERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 1+ DIALING? CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 ON CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD OFF MEMORY MEMORY CONFERENCE DIAL DIAL DROP 15 Cidco980.book Page 16 Thursday, June 3, 1999 6:39 PM Detailed Setup 7. COMPLETE SETUP You are now finished setting up your phone. The SETUP COMPLETE message appears. We hope you enjoy your new phone. Initially, the screen only shows the function labels for the Call Waiting ID keys. After receiving the first call record, Caller ID and Call Waiting Disposition customers additionally see the time and date on the screen when the phone is not in use. Non-Caller ID customers do not have the date and time function. 16 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 SETUP COMPLETE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Cidco980.book Page 17 Thursday, June 3, 1999 6:39 PM Using Your Phone Using Your Phone You can make calls several different ways with the CL980. USING TRADITIONAL DIALING 1. Press TALK TALK on the handset or SPEAKERPHONE on the base. Notice the timer on the display? It appears whenever you start a call and continues to run until you hang up the phone. 2. Use the number pad to dial the phone number. The phone number appears on the display as you enter the number. You also hear tones for each digit as you dial. 3. Press TALK on the handset or SPEAKERPHONE on the base to end your call. USING PRE-DIALING Before you place a call, you can enter the telephone number and verify it on the display. FROM THE BASE KEYPAD 1. Use the keypad on the base to enter a telephone number. 2. Check the number on the display. If the number is wrong, press number, or use the 3. REVIEW DELETE twice to erase the entire key to delete the last digit. Press the DIAL function key on the handset to dial the number. FROM THE HANDSET KEYPAD When no digits are showing in the display, you can pre-dial from the handset. 1. Press the DIAL function key. 2. Use the keypad on the handset to enter a telephone number. 3. Check the number on the display. If the number is wrong, press number, or use the 4. REVIEW DELETE twice to erase the entire key to delete the last digit. Press the DIAL function key on the handset to dial the number. 17 Cidco980.book Page 18 Thursday, June 3, 1999 6:39 PM Using Speed Dialing USING SPEED DIALING There are several types of speed dialing. You can dial using: ❑ Your call records ❑ Your directory records ❑ The ❑ The MEMORY dial keys ❑ The Voice Mail keys ❑ The Custom Calling keys when they are reprogrammed as speed dial keys. key REDIAL DIALING FROM CALL RECORDS You can use the DIAL function key to dial any number in your Caller ID list. 1. Use the 2. Press DIAL to place the call. REVIEW keys to find the call record you want. DIALING FROM DIRECTORY RECORDS You can use the DIAL function key to call any number in your directory. 1. Press DIRECTORY on the handset. 2. Use the 3. Press DIAL to place the call. REVIEW keys to find the directory record you want. REDIALING REDIAL is a really fast method of calling your last number. When you press REDIAL on either the base or the handset, the phone dials the last number, whether you dialed it manually or it was from a Call Record, speed dial key, or from the Directory. For more information on dialing from call records, see Dialing From Call Records on page 35. ANSWERING CALLS You can answer a call numerous ways: 18 1. Press any key on the handset. 2. Press speakerphone on the base. 3. Press FLASH to answer Call Waiting calls. Cidco980.book Page 19 Thursday, June 3, 1999 6:39 PM Using Your Phone STORING NUMBERS IN YOUR PHONE FOR QUICK DIALING In addition to dialing from call records or your directory, you can also dial from your MEMORY keys or from any Custom Calling keys that are reprogrammed as speed dialing keys. This section describes how to program up to 10 phone numbers in memory locations and how to reprogram extra Custom Calling keys as speed dialing keys. Creating a Memory Dial Key 1. Push MEMORY twice. The message ENTER PHONE NUM. appears on the screen. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 ENTER PHONE NUM CALLERS CALLERS SEND TO VM 2. INTRERCOM INTERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Enter the telephone number. The message changes to PUSH MEM TO SAVE. 5:55AM PM 10/31 IN USE 1 2 If the number is wrong, use the REVIEW key to delete the number, digit-by-digit. PUSH MEM TO SAVE Press MEMORY to save the telephone number. The message ENTER LOCATION appears on the screen. CALL DIR 21 555-1212 CALLERS CALLERS SEND TO VM 3. DIRECTORY DIRECTORY DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 555-1212 ENTER LOCATION CALLERS CALLERS SEND TO VM 4. Press 0 to 9 to store the number of one of ten memory locations. The message NUMBER STORED displays. DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 NUMBER STORED CALLERS CALLERS DIRECTORY INTRERCOM INTERCOM DIRECTORY SEND TO VM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP 19 Cidco980.book Page 20 Thursday, June 3, 1999 6:39 PM Answering Calls Reprogramming Custom Calling Keys for Speed Dialing Your CL980 telephone comes preprogrammed with many of the most popular Custom Calling services. If you are not subscribing to all the services currently programmed into the phone, you might want to override the programming for those keys and use them for speed dialing. With the exception of the Voice Mail key, when you reprogram a key on the base, it does not automatically reprogram the corresponding key on the handset. Likewise, programming a handset key does not reprogram the base key. With all of the different reprogramming methods, you can add a flash or a pause instead of a digit. To add a pause—Press and hold FLASH until you see the pause mark on the screen. If you continue to press and hold the key, additional pause marks appear. To add a flash—Press and release the FLASH key. The letter F shows on the display to indicate a flash. AM 5:45 PM 5/31 IN USE 1 2 CALL DIR 27 555-5555 MOTHER GOOSE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP 3-second delay Reprogramming Base Custom Calling Keys— 1. Place the handset in the cradle of the base with the display facing toward you. 2. Use the keypad to enter the telephone number you wish to save. If the number is wrong, press number, or use the 3. REVIEW DELETE twice to erase the entire key to delete the last digit. Press and hold one of the five base Custom Calling keys until the NUMBER STORED message displays. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 NUMBER STORED Reprogramming Handset Custom Calling Keys— CALLERS CALLERS DIRECTORY INTRERCOM INTERCOM DIRECTORY SEND TO VM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP When no digits are showing in the display, you can pre-dial from the handset. 1. Press DIAL. 2. Use the keypad to enter the telephone number you wish to save. If the number is wrong, press number, or use the 3. 20 REVIEW DELETE twice to erase the entire key to delete the last digit. Press and hold one of the four handset Custom Calling keys until the NUMBER STORED message displays. Cidco980.book Page 21 Thursday, June 3, 1999 6:39 PM Using Your Phone Reprogramming the Voice Mail Navigation Keys—If you are not subscribing to Voice Mail, you can additionally reprogram your navigation keys as Speed Dialing keys. To reprogram any of the keys: 1. Place the handset in the cradle of the base with the display facing toward you. 2. Enter the number that you would like to store using the keypad. If the number is wrong, press number, or use the 3. REVIEW DELETE twice to erase the entire key to delete the last digit. Press and hold the key until the NUMBER STORED message appears. USING MEMORY DIALING Once you have programmed your Memory Dial keys, you can automatically “speed dial” that telephone number. 1. Press MEMORY on the handset. The message MEMORY DIALING appears on the screen. AM 5:55PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 MEMORY DIALING CALLERS CALLERS SEND TO VM 2. Press the corresponding location (0-9). The CL980 automatically dials that telephone number. USING CUSTOM CALLING KEYS AND VOICE MAIL NAVIGATION KEYS FOR SPEED DIALING DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 00:02AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 5551212 CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP If you have reprogrammed any Custom Calling keys or Voice Mail navigation keys for Speed Dialing, you can dial directly from that key. It is not necessary to press the MEMORY key. USING FLASH The FLASH key allows you to switch between calls, if you subscribe to Call Waiting. USING MUTE The mute function allows you to block your side of the conversation. Mute is only available on the base speakerphone. Press MUTE to turn mute on or off. The light blinks when mute is on. 21 Cidco980.book Page 22 Thursday, June 3, 1999 6:39 PM Using the Speakerphone USING THE SPEAKERPHONE SPEAKERPHONE You can hold a conversation using the base. Press to turn on or off the speakerphone. The Speakerphone light comes on when the speakerphone is in use. Be careful switching from handset to speakerphone mode. If you press SPEAKERPHONE while talking on the handset, you might hear some feedback. You can stop the feedback by pressing TALK again. ADJUSTING THE VOLUME You can adjust the volume for the speakerphone, ringer, and the handset. Adjusting the Speakerphone Volume 1. Press SPEAKERPHONE 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 SPEAKER 2. Press the keys on the base while in CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP speakerphone mode. Adjusting the Handset Volume TALK 1. Press 2. Press the keys on the side of the handset to increase or decrease the volume. The handset sounds an error tone when it reaches the upper or lower limits. Adjusting the Ringer Volume You can adjust the ringer volume on the handset and the base. Adjusting the Base Ringer Volume—Press the keys on the base while the phone is not in use. Con- 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 RING CALLERS CALLERS tinue pressing the off. key in order to turn the ringer SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DROP CALL DIR 21 408-555-1234 RING OFF CALLERS CALLERS SEND TO VM DIRECTORY INTRERCOM INTERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Adjusting the Handset Ringer Volume—Press the keys on the handset while the phone is not in use. You hear the sound of the ringer as you adjust the volume between the two levels. 22 Cidco980.book Page 23 Thursday, June 3, 1999 6:39 PM Using Your Phone USING HOLD HOLD You can place a call on hold by pressing the HOLD key on the handset or the key on the base. The speakerphone LED and the Talk LED flash slowly while calls are on hold. To take a call off hold, you can: ❑ Press ❑ Pick up the call on another extension. TALK or SPEAKERPHONE TIMING CALLS When you call someone, the clock on your display changes to a call timer. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over. 00:02AM PM 10/31 IN USE 1 2 21 5551212 CALLERS CALLERS GETTING TEMPORARY TONE SERVICE CALL DIR SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP If you do not have Tone service in your area, you need to change the TONE/PULSE during the programming mode. Please see Step 2. Select Between Easy or Detailed Setup on page 7. Whenever you need Tone service for interacting with bank and other automated services, you can temporarily override your setting to Tone. Press during the call and the phone switches to temporary Tone service for the duration of the call. The phone returns to Pulse service when you hang up. GOING OUT OF RANGE Your CL980 handset is connected to its base through radio technology. It is possible for the handset to be too far away from the base. If the handset is too far from the base, you might have problems talking to your caller. Simply, walk back towards the base until you are no longer out of range. LOCATING A LOST HANDSET Should you misplace your handset, you can locate it quickly and easily by pressing the PAGE/FIND key on the base. The handset rings for 15 seconds, or until you press a key on the handset, or until you press the PAGE/FIND key again. The base responds with tones during the 15 seconds to indicate that paging is active. If the tones at the base stop right away, the handset is either turned off, out of range, or the battery needs recharging. 23 Cidco980.book Page 24 Thursday, June 3, 1999 6:39 PM Using the Intercom USING THE INTERCOM You can use the CL980 as an intercom. To use the intercom from the handset—Press the INTERCOM function key. The display shows the INTERCOM ACTIVE message. If someone is using the speakerphone when you attempt to contact them, your intercom rings the base for 15 seconds. To answer the intercom, press the PAGE/FIND key. The speakerphone call is placed on hold and you are connected with the handset. To rejoin both parties to the speakerphone call, press TALK on the handset SPEAKERPHONE on the base. and To use the intercom from the base—Press the PAGE/FIND key. The handset rings and the display shows PAGING. Answer the page by pressing the INTERCOM function key on the handset. READING DISPLAY MESSAGES The CL980 informs you of status by displaying the following messages: MESSAGE End of list: You have reached the end of the directory or call records. Press either REVIEW key to see other records DISPLAY CALL DIR AM 5:55 PM 10/31 21 408-555-1234 END OF LIST CALLERS Incomplete data: The Caller ID information is incomplete. This message usually indicates temporary interference. There is no problem with the phone. DIRECTORY INTERCOM MEMORY 5:55AM PM 10/31 IN USE 1 2 DIAL CALL DIR 21 408-555-1234 INCOMPLETE DATA CALLERS CALLERS SEND TO VM Intercom active: The handset is attempting to communicate with the base. DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY CONFERENCE 5:55AM PM 10/31 IN USE 1 2 DIAL DIAL DROP CALL DIR 21 408-555-1234 INTERCOM ACTIVE CALLERS CALLERS SEND TO VM Long distance: The message sent is a long distance call. You might see this message alternate with other messages. DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD AM 5:55 PM 10/31 MEMORY MEMORY CONFERENCE CALL DIR DIAL DIAL DROP 21 408-555-1234 LONG DISTANCE CALLERS 24 DIRECTORY INTERCOM MEMORY DIAL Cidco980.book Page 25 Thursday, June 3, 1999 6:39 PM Using Your Phone MESSAGE Message waiting: (For Voice Mail Service Only) You have a message in your voice mailbox. DISPLAY 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 MESSAGE WAITING CALLERS CALLERS SEND TO VM Name unavailable: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows the number. DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE 5:45 AM PM 5/31 IN USE 1 2 DROP CALL DIR 27 555-5555 NAME UNAVAILABLEM CALLERS CALLERS SEND TO VM No calls: There are no call records stored in memory. DIRECTORY INTRERCOM INTERCOM DIRECTORY CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP CALL DIR AM 5:55 PM 10/31 21 408-555-1234 NO CALLS CALLERS No data sent: The phone did not receive Caller ID information from the phone company. DIRECTORY INTERCOM MEMORY DIAL CALL DIR AM 5:55 PM 10/31 21 408-555-1234 NO DATA SENT CALLERS Number only: The person is calling from an area that only provides number-only Caller ID service, or you can be in a service area which only shows number only DIRECTORY INTERCOM MEMORY 5:45 AM PM 5/31 IN USE 1 2 DIAL CALL DIR 27 555-5555 MOTHER GOOSE CALLERS CALLERS SEND TO VM Paging: The base is calling the handset. DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD MEMORY MEMORY DIAL DIAL CONFERENCE DROP CALL DIR AM 5:55 PM 10/31 21 408-555-1234 PAGING CALLERS Private call: The caller has purposely chosen to block his/her phone number. DIRECTORY INTERCOM MEMORY AM 5:55PM 10/31 IN USE 1 2 DIAL CALL DIR 21 408-555-1234 PRIVATE CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP 25 Cidco980.book Page 26 Thursday, June 3, 1999 6:39 PM Reading Display Messages MESSAGE Recharge battery: The handset battery is getting low. Place the handset in the base in order to recharge. DISPLAY 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 408-555-1234 RECHARGE BATTERY CALLERS CALLERS SEND TO VM Unavailable: Caller ID information is not available from the caller’s area. DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD AM 5:55 PM 10/31 MEMORY MEMORY CONFERENCE CALL DIR DIAL DIAL DROP 21 408-555-1234 UNAVAILABLE CALLERS 26 DIRECTORY INTERCOM MEMORY DIAL Cidco980.book Page 27 Thursday, June 3, 1999 6:39 PM Using the Directory Using the Directory With the CL980, you can create a personal phone directory containing the names and numbers of the 50 people you contact the most. Once you create your personal phone directory, you can automatically dial from the directory. A directory record contains the name, the telephone number, and the directory number. CALL 5:45 AM PM 5/31 IN USE 1 2 DIR 555-1234 RED RIDING HOOD CALLERS CALLERS SEND TO VM DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY Directory Number Field Telephone Number Field Name Field DIAL DIAL CONFERENCE DROP CREATING YOUR DIRECTORY LIST You can create your directory list by: ❑ Copying call records to the directory. ❑ Creating a new directory record. COPYING A CALL RECORD TO THE DIRECTORY The easiest method of creating a directory entry is to copy a call record from the Caller ID list. 1. Press the CALLERS key. 2. Use the record. 3. REVIEW keys to find the correct call Press and hold the DIRECTORY key. The first letter of the person’s name begins to flash. 5:45 AM PM 5/31 IN USE 1 2 CALL CALL 555-1234 RED RIDING HOOD CALLERS CALLERS SEND TO VM DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP You can choose to edit the name and number field. For details see Editing a Directory Record on page 28. After you complete editing the name field, press DIRECTORY to edit the number field. 4. Press and hold DIRECTORY key until the message NUMBER STORED appears on the display. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 555-1212 NUMBER STORED CALLERS CALLERS SEND TO VM DIRECTORY INTRERCOM DIRECTORY INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP 27 Cidco980.book Page 28 Thursday, June 3, 1999 6:39 PM Creating your Directory List CREATING A NEW DIRECTORY RECORD Another method of creating directory records is to make a record from scratch, using the technique described on Entering Characters & Symbols on page 29. You can enter up to 16 characters in the name field and 32 characters in the number field. 1. 2. Press and hold DIRECTORY. The DIR icon starts flashing in the corner. The first letter in the name field also starts to flash. Use the number key pad to enter in characters. Please see Entering Characters & Symbols on page 29. ■ Use the field line. ■ Use the REVIEW DELETE 5:45 AM PM 5/31 IN USE 1 2 CALL DIR 555-1234 RED RIDING HOOD CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP keys to move back and forth along the key to erase a letter. 3. Press DIRECTORY to move to the number field. Use step 2 to enter the telephone number. 4. Press and hold DIRECTORY until the message NUMBER STORED appears. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 555-1212 NUMBER STORED CALLERS CALLERS SEND TO VM DIRECTORY INTRERCOM DIRECTORY INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP EDITING A DIRECTORY RECORD After storing a directory record, you can modify the record to correct mistakes or to personalize them. 1. Press DIRECTORY. 2. Use the 3. Press and hold the DIRECTORY key until the phone beeps. 4. Use the REVIEW keys to move to the incorrect character. Or press to erase one character at a time. 5. Press DIRECTORY to move to the next field. 6. Use the number key pad to type in the correct letter. REVIEW keys to find the record you want to modify. DELETE 28 Cidco980.book Page 29 Thursday, June 3, 1999 6:39 PM Using the Directory Press and hold DIRECTORY key until the message NUMBER STORED appears on the display. 7. 5:55AM PM 10/31 IN USE 1 2 CALL DIR 21 555-1212 ENTERING CHARACTERS & SYMBOLS NUMBER STORED DIRECTORY INTRERCOM DIRECTORY INTERCOM MEMORY MEMORY DIAL DIAL CALL BACK PLS HOLD CONFERENCE DROP CALLERS CALLERS SEND TO VM You can enter in different characters and symbols by using the number key pad on the handset. CREATING NAMES Each number is assigned a set of letters. For example, to get an “A”, press ABC on- ce. To get a “C”, press ABC 2 three times. When you move to the next letter of the name, the phone keeps the last setting of the key. For example, to get the name MARIA, press MNO ABC PQRS PQRS M A PQRS GHI GHI GHI ABC ABC REVIEW ABC PQRS However, if the next letter is on the same key, use example, to get the name CARLA, press ABC ABC PQRS to space over. For REVIEW PQRS JKL JKL JKL ABC SPECIAL SYMBOLS You can also use the field: and the ‘ to get the following symbols in the name ADDING SPECIAL CHARACTERS You can add special characters by: ❑ Pressing ❑ Pressing ❑ Pressing and holding FLASH or OPER to add a space in the name field. adds a flash in the number field. FLASH 5:45 AM PM 5/31 IN USE 1 2 CALL DIR 27 555-5555 adds a three second MOTHER GOOSE delay (pause). CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP 3-second delay 29 Cidco980.book Page 30 Thursday, June 3, 1999 6:39 PM Dialing from Directory Records DIALING FROM DIRECTORY RECORDS You can use DIAL to call any number in your directory. 1. Press DIRECTORY on the handset. 2. Use the 3. Press the DIAL key on the handset. REVIEW keys to find the call record you want. It is important to note: The phone dials the number exactly as it is stored in the directory. If the number is long distance, you should ensure that the first digit is one. When you create directory records from call records, the one is generated for you assuming you set up 1+ dialing and your area codes correctly. REVIEWING DIRECTORY RECORDS You can review directory records by using the pad. REVIEW keys or the number key USING REVIEW TO FIND A DIRECTORY RECORD 1. Press DIRECTORY on the handset. 2. Use the REVIEW keys to find the call record you want. USING A QUICK LOOKUP METHOD 1. Press DIRECTORY on the handset. 2. Press a number key associated with the letter of the directory record. 5:45 AM PM 5/31 IN USE 1 2 CALL DIR 555-1234 For example, if you want to find the directory RED RIDING HOOD record for Red Riding Hood, press PQRS7 three times to go to the first record starting with the letter “R.” 3. 30 Press REVIEW CALLERS CALLERS SEND TO VM DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD to see more records starting with the letter “R.” MEMORY MEMORY CONFERENCE DIAL DIAL DROP Cidco980.book Page 31 Thursday, June 3, 1999 6:39 PM Maintaining Batteries DELETING DIRECTORY RECORDS You can delete your directory records one-at-a-time or all-at-once. DELETING A DIRECTORY RECORD 1. Press DIRECTORY. 2. Use the REVIEW want to delete. 3. Press DELETE twice. keys or the Quick Lookup Method to find the record you The message DELETE? YES NO appears on the screen. ■ ■ Press Press REVIEW REVIEW 5:45 AM PM 5/31 IN USE 1 2 555-1234 to select YES. to select NO. CALL DIR DELETE? YES CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY CALL BACK INTERCOM INTRERCOM PLS HOLD NO MEMORY MEMORY CONFERENCE DIAL DIAL DROP DELETING ALL DIRECTORY RECORDS 1. Press DIRECTORY. 2. Press and hold DELETE. The message DELETE ALL? Y N appears on the screen. ■ ■ Press REVIEW 5:45 AM PM 5/31 IN USE 1 2 CALL DIR 555-1234 to select YES. DELETE ALL? Y N Press REVIEW to select NO. CALLERS CALLERS SEND TO VM DIRECTORY DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD MEMORY MEMORY CONFERENCE DIAL DIAL DROP Maintaining Batteries Your CL980 telephone is designed for low maintenance and long battery life. For added convenience, there is a spare battery charging compartment located in the cradle of the handset. You can purchase an extra battery and store it in this compartment so that you always have a fully charged battery for the handset. To charge a spare battery: 1. Locate the compartment in the cradle of the base. 2. Press up and out on the latch to open the compartment. 3. Align the contacts in the compartment with the contacts on the battery. When the battery is properly aligned and making good contact, the charge light on the base comes on. 4. Charge the battery for at least 12 hours. 31 Cidco980.book Page 32 Thursday, June 3, 1999 6:39 PM 3-Way Calling USING YOUR CUSTOM CALLING SERVICES The CL980 telephone is programmed for all the convenience of your local telephone company’s Custom Calling Services at the touch of a button. You must subscribe to each service in order for all of the features of your CL980 telephone to work. For more information on these services and availability in your area, contact your local telephone company representative for more details and package offerings. 3-WAY CALLING 3-Way Calling allows you to talk to two different callers at the same time. You can use this service for local, regional, or long distance calls. However, you are only charged for the calls you make. (Long distance charges might apply). To Use 3-Way Calling: After placing a call to the first party, 3 WAY CALLING 1. Press to place the first call on hold. 2. Wait for the dial tone. 3. Dial the second number. Wait for the second party to answer. 4. Press 3 WAY CALLING to connect all three parties. 3 WAY CALLING If the second number is busy or there is no answer, press to reconnect to the original call. To end either call, ask one person to hang up. You can continue the conversation with the other person. To end both calls, you must press TALK or SPEAKERPHONE to hang up the telephone. CALL FORWARDING Call Forwarding allows you to send calls to another phone number. You can make outgoing calls while Call Forwarding works. If you forward a call to a long-distance number, local and long-distance charges might apply. To Turn Call Forwarding On: 1. Press TALK dial tone. 2. Press 3. Listen for the dial tone and dial the number where you want to forward your calls. Two short tones followed by ringing confirms your request. If the person answers or you receive a dial tone, Call Forwarding is on. on the handset or SPEAKERPHONE on the base and listen for CALL FORWAR ON 32 Cidco980.book Page 33 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services 4. Repeat steps 1-3, if no one answers or if the number is busy. On the second try, Call Forwarding is established even if there is no answer or if the line is still busy. To Turn Call Forwarding Off: 1. Press TALK dial tone. 2. Press 3. Listen for two short tones, followed by the dial tone. These tones confirm that Call Forwarding is off. on the handset or SPEAKERPHONE on the base and listen for CALL FORWARD OFF CALL RETURN Call Return remembers the number of the person who called you last and automatically dials that number. While Call Return works, you can place and receive calls. For all calls placed using this service, local and long-distance charges might apply. If you are calling a number that is in an area not served by Call Return, a recorded messages tells you that your call cannot be completed. To Use Call Return: 1. Press TALK on the handset or dial tone. 2. Press 3. You hear the call ringing. CALL RETURN SPEAKERPHONE on the base and listen for If the number is busy, a recorded message tells you the line is busy. Hang up. the service keeps trying the number for 30 minutes. 4. Answer the phone when you hear the special ring (short-short-long). The special ring notifies you that the line is now available. When you pick up the handset, you then hear your call ringing back, and the connection is made. If you don’t pick up the phone, the special ring repeats every few minutes for up to 30 minutes. To Cancel Call Return: 1. Lift the handset and listen for dial tone. 2. Press TUV WXY and listen for confirmation. If you have Rotary/Pulse service, use 3. Press TALK instead of on the handset to hang up. 33 Cidco980.book Page 34 Thursday, June 3, 1999 6:39 PM Call Waiting CALL WAITING Call Waiting Service from your local telephone company tells you when you have a call while you are on the phone. Call Waiting sends you the Call Waiting Tone, when you have another call. If you don’t want to be disturbed during a call, you can temporarily Cancel Call Waiting before you dial or during a conversation. To Use Call Waiting: 1. Press and release when you hear the Call Waiting beep. The first call is placed on temporary hold and you are connected to the new call. 2. Press and release FLASH FLASH to return to the first call and put the second call on hold. You can alternate between calls as often as necessary. CALLER ID AND CALL WAITING ID One of the best features of your phone is the use of Caller ID and Call Waiting ID, which allows you to see information about an incoming call before you pick up the phone. ❑ Caller ID allows you to see information about a call BEFORE you pick up the telephone. ❑ Call Waiting ID lets you know who is calling even when you are on the phone. In addition to hearing the Call Waiting beep, you have the information you need to choose whether or not to answer a waiting call. With Call Waiting ID you use the key to transfer between calls. Call Waiting ID is not available in all your local telephone company areas. Contact your your local telephone company representative for details on availablity. FLASH ❑ Call Waiting Disposition is a future service that will allow you to route your incoming call to 1 of 5 choices. With these services from your local telephone company, the CL980 telephone displays and records information about the call. Before you use these features on your CL980 telephone, you must first subscribe to the services through your local telephone company. You need to also have the services turned on in the phone through the programming setup procedure. Both the Easy Setup and the Detailed Setup have these options turned on as defaults. For more details on setting installation options, Personalizing Your Phone on page 7. RECEIVING NEW CALLS When you receive a new call, the new call light flashes and the call information shows on the display. The new call light would not flash if you answered the call or if you turned off the call light during programming setup. 34 Cidco980.book Page 35 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services ❑ ❑ If you do not answer the call, the light continues to flash and eventually the NEW CALL message shows on the display. The light continues to flash until you review a call record. CALL DIR AM 5:55 PM 10/31 21 11 NEW CALLS The NEW CALL message acts as a counter adding up the number of new calls. When you receive a call, the CL980 telephone displays the caller information sent by the telephone company, called a call record. The call record consists of the following information: ❑ The caller’s name (if available) ❑ The caller’s telephone number ❑ The time and date of the call ❑ A record number to show the sequence of calls. 5:45 AM PM 5/31 IN USE 1 2 CALL DIR 555-1234 RED RIDING HOOD CALLERS CALLERS DIRECTORY INTERCOM INTRERCOM CALL BACK PLS HOLD SEND TO VM MEMORY MEMORY CONFERENCE DIAL DIAL DROP VIEWING CALL RECORDS To review a call record: 1. Press either REVIEW key to see the latest call record. 2. Use REVIEW to move though the call record AM 5:55 PM list. When you reach either end of the call record list, you see an END OF LIST message. If you continue to press REVIEW , you scroll through the list again. 10/31 CALL DIR 21 408-555-1234 END OF LIST CALLERS DIRECTORY INTERCOM MEMORY DIAL In some cases you might need to first press CALLERS. DIALING FROM CALL RECORDS You can use your call records as a short-cut method of dialing. 1. Use REVIEW to find the desired call record. 2. Press DIAL on the handset. The phone dials whatever number is shown on the display. SAVING CALL RECORDS Your phone stores up to 50 call records before the memory becomes full. When the next call comes in, the oldest record drops off and makes room for the new call record. To save specific calls, delete old and unnecessary call records to keep from filling your phone’s memory. DELETING CALL RECORDS You can either delete a single record or you can delete all call records at one time. 35 Cidco980.book Page 36 Thursday, June 3, 1999 6:39 PM Repeat Dialing To delete a single record: 1. 2. Use REVIEW to locate the call record you want to delete. Press DELETE twice. To delete all call records: 1. 2. CALL DIR AM 5:55 PM 10/31 Locate any call record using the REVIEW keys. Press and hold DELETE until the display flashes and you see the NO CALLS message. The NO CALLS message means that the memory is clear. 21 408-555-1234 NO CALLS CALLERS DIRECTORY INTERCOM MEMORY DIAL REPEAT DIALING your local telephone company offers this service which calls back the last number that you dialed for up to 30 minutes. When the number is busy, Repeat Dialing monitors the busy number, and lets you know when the line is free with a special ring. This service lets you call back more than one number at a time, and you can make and receive calls while it works. To Use Repeat Dialing: 1. Hang up the phone after hearing the busy signal. 2. Press 3. Lift the handset when you hear the special ring (short-short-long). You hear the other phone ringing. If you don’t answer the special ring immediately, it repeats every few minutes for up to 30 minutes. REPEAT DIAL*66 Repeat Dialing keeps trying for 30 minutes. To Cancel Repeat Dialing: 1. Lift the handset and listen for a dial tone. 2. Press TUV MNO If you have Rotary/Pulse service, use 36 instead of Cidco980.book Page 37 Thursday, June 3, 1999 6:39 PM Using Your Custom Calling Services VOICE MAIL Voice Mail Service takes your calls when you are away from your phone or even while you are on the phone. The Indicator Light flashes whenever you have messages in your mailbox. And once you have programmed Voice Mail key with your password, you can get your messages at the touch of a button. You must subscribe to Voice Mail Service in order for this feature to work on your phone. ACCESSING YOUR MAILBOX After programming Voice Mail key during telephone setup, you can access your mail box by pressing either of the two Voice Mail keys to dial your mailbox and passVOICE MAIL word for you. Simply press on the handset, or press VOICE MAIL on the base. The CL980 dials the phone number to your mail box and enters in your password. If Voice Mail light is on, but there are no messages in your mailbox, you can manually turn off the light through telephone setup. Using Voice Mail Once inside of the Voice Mail system, you can use the CL980’s special Voice Mail keys on the base. REPLAY ERASE MSG BACK PLAY FWD SAVE MSG SKIP VOICE MAIL ❑ REPLAY—Voice prompt 1, replays the last message. ❑ BACK—Voice prompt 11, rewinds back several seconds into the current voice mail message. ❑ PLAY—Voice prompt 1, plays the new messages in your mailbox. ❑ FWD—Voice prompt 3, advances in intervals. ❑ SKIP—Voice prompt #, advances to the start of the next message. ❑ ERASE MSG—Voice prompt 7, deletes the message from your mailbox. ❑ SAVE MSG—Voice prompt 9, keeps the message in your mailbox. ❑ VOICE MAIL—dials Voice Mail telephone number and password. 37 Cidco980.book Page 38 Thursday, June 3, 1999 6:39 PM Troubleshooting TROUBLESHOOTING Are you having trouble with your phone? Here are some of the most common problem areas and solutions. SYMPTOM CORRECTIVE ACTION Blank or faint screen Turn the handset on and place it in the cradle for several seconds. Ensure the handset is making contact in the cradle. Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. Recharge or replace the battery. See Charge the Handset on page 6, for recharging details or Insert the Battery into the Handset, on how to replace the battery. Turn Caller ID function on. Call your local telephone company’s Business Office to ensure that either Caller ID or Call Waiting ID service is active. Your phone is shipped with the service enabled, check that you didn’t change the setting during setup. See Set Up or Change Caller ID Settings on page 12. Caller ID/ Call Waiting ID doesn’t work properly Verify that Caller ID service is active. Call your local telephone company’s Business Office to ensure that your services are active. You can verify that Call Waiting is working by the double tones, indicating an incoming call. That is provided that an extension is not being used. Verify that you have turned on Caller ID as a setting. See Set Up or Change Caller ID Settings on page 12. Also check that the programming screen Call Waiting ID? is set to YES as shown in Turn Call Waiting ID On or Off on page 13. Charge Light does not work Check whether the handset is making contact in the cradle. Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. Handset lights do not work. Verify that the handset is turned on. Press the TALK key to test. The TALK light should come on. Check to see that you have turned on Call Lights as a setting. See Set Up or Change Caller ID Settings on page 12 for instructions. Recharge the battery. See Charge the Handset on page 6 for more details. 38 Cidco980.book Page 39 Thursday, June 3, 1999 6:39 PM Troubleshooting SYMPTOM CORRECTIVE ACTION INCOMPLETE DATA Call information was distorted before reaching the unit. Normal static on the telephone line can cause a INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line. No dial tone Verify that the line cord is connected and secure. Check that the handset is fully charged. Move the handset closer to the base. See Going Out of Range on page 23. Phone doesn’t ring Verify that the ringer is not turned off on the base. Press the base volume keys with the phone on-hook. Verify that the LINE CORD is plugged in correctly. Verify the handset ringer on/off switch, located on the underside of the handset, is set on. If the phone still does not ring, you might have too many communication devices hooked to a single line. A communication device can be a phone, modem, or facsimile (FAX) machine. Contact your local telephone company business office for help calculating the limit for your residence or business. Move the handset closer to the base. See Going Out of Range on page 23. PAGE/FIND key does not page the handset The handset is not communicating with the base. The handset is either turned off, out of range, or the battery needs recharging. Speakerphone does not work Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. Verify that the line cord is connected and secure. Handset does not work Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. Verify that the handset is turned on. Place the in the cradle for several seconds. Ensure the handset is making contact in the cradle. Recharge the battery. See Charge the Handset on page 6 for more details. Voice Mail light is on, when there are no messages in the mailbox Turn the light off manually. Enter programming mode and turn off Voice Mail as described in Turn Voice Mail On or Off on page 11. Then turn the function back on using the same method. Voice Mail key dials my passcode before the system is ready for it. Add more pauses to the dialing number. See Enter the Access Number for Voice Mail on page 8. 39 Cidco980.book Page 40 Thursday, June 3, 1999 6:39 PM Troubleshooting SYMPTOM CORRECTIVE ACTION Feature keys do not work. Check your service. Call your local telephone company to ensure that you have the appropriate service turned on. Check that the key hasn’t been reprogrammed as a speed dialing key. If the key has been accidentally reprogrammed, and you would like to reset this key and all the other Custom Calling keys and Voice Mail navigation keys to the original settings, enter the programming mode and restore key to the default setting, as described in Set Advanced Functions on page 12. NO DATA SENT Check your service. Call your local telephone company to ensure that you have Caller ID or Call Waiting ID service. Check the answering machine. Ensure that your answering machine is set to answer after two rings. Ensure you answer the call after two rings. Check Call Forwarding. Ensure that Call Forwarding is turned off. Contact your local telephone company’s Service Department, if the problem continues for more than 24 hours. Your your local telephone company central office may be temporarily experiencing an overload. We recommend that all service on your CL980 telephone be performed by CIDCO or an authorized repair agent. The CIDCO Service Center is located at 220 Cochrane Circle, Morgan Hill, CA.95037. 40 Cidco980.book Page 41 Thursday, June 3, 1999 6:39 PM Index INDEX Symbols 1+ dialing 15 3-Way Calling 32 access number 11 accessing your mailbox 37 adapter 5 advanced functions 12 answering your phone 10 area codes digits to dial 14 local area codes 14 setting up 14 BACK key 37 base 2 base volume 22 battery recharging 31 replacing 6 blank screen 38 blocked calls 25 Call Control keys 3 call counter 35 Call Forwarding 32 call light 12, 35 call records 34–36 capacity 35 deleting 35 dialing from 18, 35 receiving 34 saving 35 viewing 35 Call Return 33 call timer 17 Call Waiting ID overview 34 setting up 13 troubleshooting 38 Caller ID 12 advanced functions 12 call light 12 enabling 12 keys 3 overview 34 cancel Call Return 33 cancel Repeat Dialing 36 changing language 7 channel selection 1 characters 29 charge light 2 charging battery 6 clearing mistakes during programming 7 clock 23 components 1 Custom Calling keys 32–37 Custom Calling service 32–37 3-Way Calling 32 Call Forwarding 32 Call Return 33 Call Waiting 34 Call Waiting ID 34 Caller ID 34 Repeat Dialing 36 Voice Mail 37 delays 11 DELETE key 7 deleting call records 35 directory records 31 desk-mount wedge 1 DIAL 3 dial method 10 dialing from call records 18, 35 directory records 18, 30 redial list 18 dialing from call records 18 dialing keys 3 digits to dial 14 directory 27–31 character entry 29 creating new records 28 deleting directory records 31 dialing from 18, 30 memory 1 reviewing records 30 symbols 29 transferring call records 27 display messages 24 41 Cidco980.book Page 42 Thursday, June 3, 1999 6:39 PM Index save msg 37 SKIP 37 speakerphone 22 talk 3 voice mail 37 volume 22 enabling Caller ID 12 end of list message 24, 35 English support 7 ERASE MSG key 37 faint screen 38 fast dialing dialing from directory records 18 memory dial 21 redialing 18 FLASH key 3 flash, using 21 function keys 3 FWD key 37 handset 3 handset volume 22 headset jack 4 hearing aid compatibility 1 hold 23 hooking-up your phone 5–16 incomplete data message 24 installation 5–16 intercom 24 intercom active message 24 key back 37 base 2 dial 3 erase msg 37 flash 21 FWD 37 handset 3 hold 23 memory 19 mute 21 PAGE/FIND 24, 39 page/find 23 play 37 redial 3, 18 replay 37 REVIEW 7, 35 42 language support 7 light base 2 charge 2 message 3 new calls 3, 12, 34 TALK 3 troubleshooting 38 line cord 1 locating lost handset 23 long distance message 24 memory 1, 35 memory dial 21 MEMORY key 7, 19 message 24–26 end of list 24 incomplete data 24 intercom active 24 long distance 24 message waiting 25 name unavailable 25 no calls 25 no data sent 25 paging 25 private 25 recharge battery 26 unavailable 26 message light 3 message waiting 25 mounting wedge 1 MUTE key 3 mute, using 21 my area code 9, 14 name unavailable 25 new calls 35 new calls light 3, 34 no calls message 25 Cidco980.book Page 43 Thursday, June 3, 1999 6:39 PM Index no data sent 40 no data sent message 25 no dial tone 39 no name in call record 25 out of range 23, 39 PAGE/FIND key intercom 24 keys overview 2 locating lost handset 23 not responding 39 paging message 25 passcode 9 password 11 pauses 11 personalizing your phone 7 picking up your phone 10 PIN 9, 11 PLAY key 37 power failures 1 pre-dialing 17 private message 25 problem areas 38 programming your phone 1+ dialing 15 advanced functions 12 area codes 14 call light 12 Call Waiting ID 13 changing Caller ID 12 digits to dial 14 enabling Caller ID 12 local area codes 14 my area code 9, 14 pickup 10 pulse 10 restoring defaults 13 tone 10 voice mail setup 10 pulse 10 Quick Dialing keys 3 Quick Dialing, storing numbers 19 reading display messages 24 recharge battery message 26 recharging battery 6 REDIAL key 3, 18 redialing 18 Repeat Dialing 36 replacing battery 6 REPLAY key 37 restarting programming sequence 7 restoring defaults 13 REVIEW key 35 reviewing call records 35 ringer volume 22 ringing 4, 39 rotary dialing 10 SAVE MSG key 37 saving call records 35 screen problems 38 setup 5–16 SKIP key 37 Spanish support 7 speakerphone 22 speed dial 21 speed dialing 18 switches 2, 4 symbols 29 TALK key 3 talk light 3 temporary tone service 23 timer 17, 23 timing calls 23 tone and pulse programming 10 tone service 10 tone, temporary 23 TONE/PULSE switch 23 troubleshooting 38–40 unavailable message 26 using memory dialing 21 using voice mail 37 using your phone 17–31 43 Cidco980.book Page 44 Thursday, June 3, 1999 6:39 PM Index viewing directory records 30 viewing new calls 35 Visual Message Waiting Indicator Service 25 Voice Mail 37 voice mail key 37 light 37 passcode 9 password 11 pauses 11 setup 10 telephone number 11 turning on/off 11 voice mailbox 25 volume 22 volume control 4 wall-mount wedge 1 44
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.2 Linearized : No Create Date : 1999:06:03 21:46:12 Producer : Acrobat Distiller 3.01 for Windows Author : Cidco Incorporated Creator : Windows NT 4.0 Title : Untitled Document Modify Date : 1999:06:15 11:47:20 Page Count : 51EXIF Metadata provided by EXIF.tools