Cidco Communications CL990 Cordless Phone Base User Manual

Cidco Communications Corporation Cordless Phone Base

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CL990 User Manual

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&DOOHU,'&DOO:DLWLQJ,'&RUGOHVV7HOHSKRQH2ZQHU·V0DQXDOSuperManual.book Page 1 Thursday, August 19, 1999 12:50 PM

Copyright © 1999 by CIDCO Incorporated. All rights reserved. Part No. 103567.01 Rev. ANo part of this publication may be reproduced, copied, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the prior written permission of CIDCO Incorpo-rated. FCC StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. How-ever, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or tele-vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measurements:❑Reorient or relocate the receiving antenna.❑Increase the separation between the equipment and receiver.❑Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.❑Consult the dealer or an experienced radio/TV technician for help.Caution!Changes or modification to this device not expressly approved byCIDCO Incorporated could void the user’s authority to operate thisequipment.SuperManual.book Page 2 Thursday, August 19, 1999 12:50 PM

iTABLE OF CONTENTS❏ INTRODUCTION 1 Checking the Contents....................................................................................... 1 Basic Features........................................................................................................ 1❏ DESCRIPTION OF TELEPHONES 2 CL940........................................................................................................................ 2 CL980........................................................................................................................ 3 CL990........................................................................................................................ 3 Telephone Functions.......................................................................................... 4 Lights ............................................................................................................... 4 Keys .................................................................................................................. 4❏ INSTALLING YOUR PHONE 6 Choose a Location for the Base Unit ............................................................. 6 Plug in the Adapter.............................................................................................. 6 Install the Line Cord............................................................................................. 6 Install Battery......................................................................................................... 7❏ PERSONALIZING YOUR PHONE 8 Enter Setup Mode ................................................................................................ 8 Select Your Language......................................................................................... 9 Enter Your Voice Mail Access Number ......................................................... 9 Set your Area Code Information..................................................................... 9 Adding Other Local Area Codes..................................................................... 9 Select Dialing Method...................................................................................... 10 Select Ring Sound.............................................................................................. 10 New Call Light ..................................................................................................... 10 Answer on Pickup .............................................................................................. 10❏ USING YOUR PHONE 11 Answering Calls................................................................................................... 11 Dialing.................................................................................................................... 11 Pre-Dialing............................................................................................................ 11 Speed Dialing....................................................................................................... 11 Dialing from Caller ID Records.............................................................. 11 Dialing from Directory Records............................................................ 11 Redialing....................................................................................................... 12 Storing Numbers in your Phone for Speed Dialing....................... 12 Using Speedial............................................................................................ 12 Reprogramming Network Service Keys for One Touch Dialing........ 12 Adjusting the Volume....................................................................................... 13 Using the Speakerphone................................................................................. 13 Using the Intercom............................................................................................ 13 To use the intercom from the handset.............................................. 13SuperManual.book Page i Thursday, August 19, 1999 12:50 PM

ii To use the intercom from the base..................................................... 14 Using HOLD.......................................................................................................... 14 Timing Calls.......................................................................................................... 14 Temporary Tone Service.................................................................................. 14 Going Out of Range........................................................................................... 14 Locating a Lost Handset .................................................................................. 14 Low Battery........................................................................................................... 14 Using Mute ........................................................................................................... 15❏ USING THE DIRECTORY 15 Using REVIEW to Find a Directory Record................................................. 15 Using a Quick Lookup Method............................................................. 15 Creating your Directory List............................................................................ 15 Copying a Caller ID Record to the Directory.................................... 16 Creating or Editing a Directory Record.............................................. 16 Entering Alphanumeric Characters..................................................... 16 Special Symbols......................................................................................... 17 Adding Special Characters..................................................................... 17 Deleting Directory Records............................................................................. 17 Deleting Individual Directory Records............................................... 17 Deleting All Directory Records ............................................................. 17❏ REVIEWING AND DELETING CALL RECORDS 18 Reviewing Call Records From the Handset............................................... 18 Reviewing Call Records From the Base ...................................................... 18 Deleting Individual Call Records................................................................... 18 Deleting All Call Records.................................................................................. 18❏ READING DISPLAY MESSAGES 19❏ TROUBLESHOOTING 20SuperManual.book Page ii Thursday, August 19, 1999 12:50 PM

1INTRODUCTIONYour new telephone takes the best features of a cordless telephone and incorporates them with your telephone company’s calling features, such as Caller ID, Voice Mail and Caller ID on Call Waiting.If you’ve owned a cordless in the past, you’ll discover that this telephone is the most powerful full-function Caller ID cordless telephone on the market.NOTEThis manual covers the operation of three cordless telephones: CL940, CL980 and CL990. The functions on each phone operate the same. However, it is important to note that not all functions described within this manual are included on each model. Please refer to DESCRIPTION OF TELEPHONES on page 2 for the features of your new cordless telephone. CHECKING THE CONTENTSCheck to see that the following items are enclosed:●Telephone base●Telephone handset●6 ft. line cord●5 inch line cord for wall mounting●Wall-mount/desk-mount wedge●AC AdapterBASIC FEATURES●20 channel, digital spread spectrum 900 MHz technology●50 Caller ID Records and 50 Directory Records●Headset Jack●Large One Time Viewing (OTV®) display●Hearing-aid compatible●Messages in English or Spanish●Call timer for outgoing calls●Single key redialingNOTEUnlike most corded telephones, your cordless will not work during a power outage. We strongly recommend that you have a corded telephone available in addition to your cordless.SuperManual.book Page 1 Thursday, August 19, 1999 12:50 PM

DESCRIPTION OF TELEPHONES2DESCRIPTION OF TELEPHONESThis manual covers the operation of three models of cordless telephones. Check your model number against the table below to see which features your telephone incorporates.CL940Models Handset Base CALLER ID DISPLAY DISPLAY KEYSNETWORK SERVICE KEYSVOICE MAIL ACCESS KEYVOLUME KEYSHEADSET JACKOFF/ON/RINGER SWITCHPAGE/FIND KEYVOICE MAIL LIGHTCHARGE LIGHTSPEAKERPHONEVOICE MAIL NAVIGATION NETWORK SERVICE KEYSCALLER ID DISPLAYINTERCOMSPARE BATTERY CHARGERCL940 ●●●●●●●●●●CL980 ●●●●●●●●●●●●●●●CL990 ●●●●●●●●●●●●●●●VOICE MAILLINE IN USECHARGEPAGE/FINDSpectrum900 MHzDigitalSpread12ABC3DEF4GHI5JKL6MNO7PRQS80TUV9WXYOPER#FLASH HOLD REDIALDELETE REVIEWVOICE MAILC1C3C2C4TALKCALLERSSEND TO VM DIRECTORYCALL BACK INTERCOMHOLD MEMORY3-WAY DIALFLASHAMPM CALLDIRON OFF—RINGPWR—ON OFFFunction KeysFlash/Hold/Redial KeysNetwork Service KeysVoice Mail Access Key/LightCaller ID KeysTalk Key/LightCaller ID Display Headset JackVoice MailPage/Find Key Line In Use(on side of handset)ChargeNew Call LightOff-On SwitchVolume Keys(on side of handset)SuperManual.book Page 2 Thursday, August 19, 1999 12:50 PM

3CL980CL990REPLAY BACK PLAY FWD SKIPC1 C2 C3 C4 C5ERASE MSG SAVE MSG VOICE MAIL12ABC3DEF4GHI5JKL6MNO7PRQS8TUV9WXY0OPER#FLASH MUTE HOLD REDIALVOLUMELINE IN USEINTERCOMCHARGEPAGE/FINDSPEAKER PHONE12ABC3DEF4GHI5JKL6MNO7PRQS80TUV9WXYOPER#FLASH HOLD REDIALDELETE REVIEWVOICE MAILC1C3C2C4TALKCALLERSSEND TO VM DIRECTORYCALL BACK INTERCOMHOLD MEMORY3-WAY DIALFLASHAMPM LINE 1 &LINE 2 CALLDIRON OFF—RINGPWR—ON OFFNew Call LightVoice Mail Navigation Keys12ABC3DEF4GHI5JKL6MNO7PRQS8TUV9WXY0OPER#FLASH MUTE HOLD REDIALVOLUMELINE IN USEINTERCOMCHARGEPAGE/FINDSPEAKER PHONEDIRECTORY DELETE DIALREVIEWEXIT ERASEMESSAGESSAVE PLAYAMPM CALLDIR12ABC3DEF4GHI5JKL6MNO7PRQS80TUV9WXYOPER#FLASH HOLD REDIALDELETE REVIEWVOICE MAILC1C3C2C4TALKCALLERSSEND TO VM DIRECTORYCALL BACK INTERCOMHOLD MEMORY3-WAY DIALFLASHAMPM CALLDIRON OFF—RINGPWR—ON OFFCaller ID DisplayNew Call LightFunction KeysFlash/Hold/Redial KeysNetwork Service KeysVoice Mail Access Key/LightCaller ID KeysTalk Key/LightNetwork Service KeysIntercomVolume KeysSpeakerphone/LightChargePage/Find Key Flash/Mute/Hold/Redial KeysLine In UseCaller ID DisplayHeadset Jack(on side of handset)Volume Keys(on side of handset)Off-On SwitchNetwork Service KeysIntercomVolume KeysSpeakerphone/LightChargePage/Find Key Flash/Mute/Hold/Redial KeysLine In UseHeadset Jack(on side of handset)Voice Mail Navigation KeysIntercomVolume KeysSpeakerphone/LightChargePage/Find Key Flash/Mute/Hold/Redial KeysLine In UseHeadset Jack(on side of handset)Function KeysFlash/Hold/Redial KeysNetwork Service KeysVoice Mail Access Key/LightCaller ID KeysCaller ID DisplayVolume Keys(on side of handset)Off-On SwitchTalk Key/LightCaller ID/Directory KeysVoice Mail LightVoice Mail LightSuperManual.book Page 3 Thursday, August 19, 1999 12:50 PM

DESCRIPTION OF TELEPHONES4TELEPHONE FUNCTIONSThe light and key functions listed below are for all three models of cordless telephones covered in this manual. Please see DESCRIPTION OF TELEPHONES on page 2 for the functions that are applicable to your telephone. LightsBase Lights-Voice Mail flashes if you have messages in your mailbox.-Line in Use comes on whenever this phone, or any other telephone on the line, is being used.-Charge comes on when the handset is in the base or when a spare battery is in the charger.-Intercom comes on when using the intercom function.-Speakerphone comes on when the speakerphone is in use and flashes when on hold.-Mute flashes indicating that the speakerphone microphone is muted.Handset Lights-Talk indicates your phone is off hook or in use. The light remains solid when the handset is in use and flashes when using the speakerphone or when on hold.-Voice Mail flashes if you have messages in your mailbox.-New Call Light flashes when a call has been received and logged as a Caller ID record. KeysBase Keys-Caller ID Keys control the review and deletion of Call Records/Directory Records. -Network Service Keys provides access to custom calling services (see insert for further details). -Page/Find Key works as a homing device for locating your handset. Press this key and the handset beeps for 15 seconds. -Redial Key recalls and dials the last phone number dialed.-Hold Key places the existing call on hold. SuperManual.book Page 4 Thursday, August 19, 1999 12:50 PM

5-Flash Key allows Call Waiting subscribers to switch between two calls.-Mute Key mutes the speakerphone microphone.-Speakerphone Key allows you to access the speakerphone.-Voice Mail Navigation Keys allows you to access and navigate through your voice mail features (see insert for further details).-Volume Control Keys adjusts the loudness of the speakerphone, or the ringer.Handset Keys-Talk Key turns the phone on or off hook and also dials the number on the display.-Redial Key recalls and dials the last phone number dialed.-Hold Key places the existing call on hold. -Flash Key allows Call Waiting subscribers to switch between two calls.-Function Keys allow you to setup your phone, access your Caller ID Records and Directory Records, and control the use of the Speedial and Intercom features. -Caller ID Keys allow you to review and delete Call Records/Directory Records. -Network Service Keys provide access to custom calling services (see insert for further details).-Voice Mail Access Key allows you to access your voice mail box (see insert for further details).-Volume Control adjusts the loudness of the handset earpiece, or the ringer. The volume keys are located on the side of the handset.-Off-On Switch controls both the power and the ringer for the handset. The phone must be turned to the on position in order for the telephone to work.Far left position—Both the power to the handset and the ringer are off.Middle position—The handset is on but does not ring.Far right position—The handset and ringer are both on.SuperManual.book Page 5 Thursday, August 19, 1999 12:50 PM

INSTALLING YOUR PHONE6INSTALLING YOUR PHONECHOOSE A LOCATION FOR THE BASE UNITThe base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight.PLUG IN THE ADAPTERa). Plug the adapter tip into the round jack on the base and the other end into an electrical outlet. Without AC power your phone cannot operate.b.) Thread the cord through the clip on the housing to prevent the cord from pulling loose.INSTALL THE LINE CORDYou can set your telephone on a tabletop or you can mount the phone on a wall.To mount on a wall:a). Remove the mounting wedge from the bottom of the base by placing your thumb at the top of the arrow on the mounting wedge and pressing down in the direction of the arrow.b.) Turn the wedge around and place it over the lower portion of the base. Reinstall the wedge by placing your thumb over the arrow and by pressing downwards and backwards until it snaps into place.c.) Plug the five inch line cord into the phone jack marked TEL LINE.d.) Plug the other end of the line cord into the wall jack.e.) Use the gap on the underside of the base to gather any excess cord.f.) Hang the base over the installation hooks.SuperManual.book Page 6 Thursday, August 19, 1999 12:50 PM

PERSONALIZING YOUR PHONE8PERSONALIZING YOUR PHONEThe following chart outlines the step-by-step process of personalizing your phone.ENTER SETUP MODEPress the SETUP key to enter the setup mode.NOTEYou may backup by using the ̇ REVIEW key, skip setup steps by using REVIEW ̈ key or exit by pressing the SETUP key again. Enter SETUP Mode Select Language1=ENGLISH 2=ESPANOL1.Enter VoiceMail Access #2.3. Ring Sound 0 - 9 New Call Light 1=ON 2=OFF7.Enter Digits to Dial1=SEVEN 2=TEN Other Area Codes Dialed Without 1 1=YES 2=NO Dialing Method 1=TONE 2=PULSE My Area Code Answer on Pickup 1=PICKUP 2=TALK6.8.9.Setup Complete Digits to Dial 1=SEVEN 2=TEN4.YES Other Area Codes Dialed Without 1 1=YES 2=NO5.YESEnter Other Code Enter Other Code NOSuperManual.book Page 8 Thursday, August 19, 1999 12:50 PM

91. SELECT YOUR LANGUAGE●Press 1 to choose ENGLISH.●Press 2 to choose ESPANOL.2. ENTER YOUR VOICE MAIL ACCESS NUMBERYour access number is the telephone number you dial to access your Voice Mail box. Enter your access number. If you make a mistake, press DELETE to delete the number digit-by-digit. Press REVIEW ̈ to enter the number when you are finished.3. SET YOUR AREA CODE INFORMATIONEnter your primary 3-digit area code. Press REVIEW ̈ to enter the number when you are finished. NOTEIf you are required to dial 11 digits (1+ area code + number) for a local call, DO NOT enter your area code, press REVIEW ̈ repeatedly to move forward to Select Dialing Method on page 10.In most areas of the country, you dial 7 digits for calls within your local area code. In other areas, you dial 10 digits (area code + number). ●Press 1 to select SEVEN digits.●Press 2 to select TEN digits.4. ADDING OTHER LOCAL AREA CODESYou may live in an area that has more than one local area code. If so, proceed through the following instructions. If not, press REVIEW ̈ to move forward to Select Dialing Method.Other Area Codes Dialed without a 1In addition to your primary area code, do you have other local area codes that DO NOT require 11 digit dialing (1 + area code + number)?●Press 1 to select YES. Proceed to next step.●Press 2 to select NO. Proceed to Select Dialing Method.●Enter the 3 digit area code. Press REVIEW ̈ to enter the number when you are finished.Select Digits to DialIn some areas of the country, you dial 7 digits to access other local area codes. In other areas, you dial 10 digits (area code + number). You select the number of digits to dial for other local area codes one time SuperManual.book Page 9 Thursday, August 19, 1999 12:50 PM

PERSONALIZING YOUR PHONE10only. This selection remains in effect while adding your remaining local area codes. ●Press 1 to select SEVEN digits.●Press 2 to select TEN digits.You can add up to 10 local area codes. Press REVIEW ̈ when you are finished.5. SELECT DIALING METHOD●Press 1 to select TONE.●Press 2 to select PULSE.6. SELECT RING SOUNDYou can choose from one of ten different ringing sounds. Use the keypad to choose a number between 0 and 9 to select from one of the ten sounds. You can continue to experiment with different ring sounds. The phone retains your latest setting. Press REVIEW ̈ to enter the number when you are finished.7. NEW CALL LIGHTYou can choose to have the red light on the top of the handset flash when a call has been received and logged as a Caller ID record. ●Press 1 to select ON.●Press 2 to select OFF.8. ANSWER ON PICKUPThere are two ways that you can answer a call. The telephone can automatically answer incoming calls when you remove the handset from the cradle, or the phone can be set to answer only after pressing the TALK key. ●Press 1 to choose to automatically answer incoming calls when the handset is removed from the cradle.●Press 2 to choose to press TALK before answering incoming calls.SuperManual.book Page 10 Thursday, August 19, 1999 12:50 PM

11USING YOUR PHONEANSWERING CALLSYou can answer a call three ways:a.) Press any key on the handset or press SPEAKERPHONE on the base.b.) Press FLASH to answer Call Waiting calls.c.) Set the telephone to Answer on Pickup. The telephone is automatically answered when the handset is lifted from the cradle. See Answer on Pickup on page 10.DIALINGa.) Press TALK on the handset or SPEAKERPHONE on the base.b.) Use the keypad to dial the phone number.PRE-DIALINGa.) Use the keypad to enter a telephone number.b.) Check the number on the display. If the number is wrong, press DELETE to delete the entry digit-by-digit.c.) Press the TALK, SPEAKERPHONE or SPEEDIAL key to dial the number.SPEED DIALINGThere are four methods of speed dialing. You can dial from:●Caller ID Records●Directory Records●Last Number Redial●Speedial MemoryDialing from Caller ID Recordsa.) Press CALLER ID.b.) Use the ̇ REVIEW ̈ keys to find the call record desired.c.) Press TALK, SPEAKERPHONE or SPEEDIAL to place the call.Dialing from Directory Recordsa.) Press the DIRECTORY key.b.) Use the ̇ REVIEW ̈ keys to find the directory record SuperManual.book Page 11 Thursday, August 19, 1999 12:50 PM

USING YOUR PHONE12desired. See Using a Quick Lookup Method on page 15. Also, see Using a Quick Lookup Method on page 15.c.) Press TALK, SPEAKERPHONE or SPEEDIAL to place the call.RedialingPress REDIAL on the handset or base.Storing Numbers in your Phone for Speed DialingIn addition to dialing from call records or your directory, you can also dial from your SPEEDIAL keys. You can program up to 10 speedial phone numbers.Creating a SPEEDIAL Keya.) Press and hold the SPEEDIAL key. The message ENTER PHONE NUM appears on the screen.b.) Enter the telephone number. If the number is wrong, use the DELETE key to delete the number, digit-by-digit.c.) Press SPEEDIAL. The message SELECT 0-9 appears. d.) Press a number from 0 to 9 to store the number in one of ten memory locations. The message NUMBER STORED displays.Using SpeedialOnce you have programmed your SPEEDIAL key, you can automatically dial that telephone number.a.) Press SPEEDIAL on the handset. The message PUSH (0-9) TO DIAL appears on the screen.b.) Press the speedial location (0-9). The telephone automatically dials that telephone number.REPROGRAMMING NETWORK SERVICE KEYS FOR ONE TOUCH DIALINGIf you are not currently subscribing to all the Network Services programmed into the phone, you may reprogram those keys for one touch dialing.a.) Use the keypad to enter the number you wish to store.If the number is wrong, use the DELETE key to delete the number, digit-by-digit.b.) Press and hold the desired Network Service key until the SuperManual.book Page 12 Thursday, August 19, 1999 12:50 PM

13NUMBER STORED message displays.c.) To automatically dial this stored number press the Network Service key.ADJUSTING THE VOLUMEAdjusting the Handset Volumea.) Press the TALK key.b.) Press the ̆ or ̄ VOLUME key on the side of the handset while the phone is off hook to increase or decrease the volume.Adjusting the Handset Ringer Volumea.) Press the ̆ or ̄ VOLUME key on the side of the handset while the phone is not in use. b.) You hear the sound of the ringer as you adjust the volume.Adjusting the Speakerphone Volumea.) Press the ̆ or ̄ VOLUME key on the base while the phone is off hook to increase or decrease the speakerphone/intercom volume.Adjusting the Base Ringer Volumea.) Press the ̆ or ̄ VOLUME key on the base when the phone is not in use to increase or decrease the ringer volume.USING THE SPEAKERPHONEPress SPEAKERPHONE to turn the speakerphone on or off. NOTEBe careful switching from handset to speakerphone mode. If you press SPEAKERPHONE while talking on the handset, you may hear feedback. You can stop the feedback by pressing TALK again.USING THE INTERCOMTo use the intercom from the handsetPress the INTERCOM key. The display shows the INTERCOM ACTIVE message.SuperManual.book Page 13 Thursday, August 19, 1999 12:50 PM

USING YOUR PHONE14To use the intercom from the basea.) Press the PAGE/FIND key. The handset rings and the display shows PAGING. b.) Answer the page by pressing the INTERCOM function key on the handset.USING HOLDYou can place a call on hold by pressing the HOLD key. The Talk and Speakerphone lights flash slowly while calls are on hold.There are two way to take a call off hold:a.) Press TALK or SPEAKERPHONE to resume the call.b.) Pick up the call on another extension.TIMING CALLSWhen you call someone, the clock on your display changes to a call timer. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over.TEMPORARY TONE SERVICEIf your phone is set to Pulse and you need Tone service for interacting with bank and other automated services, you can temporarily change your dial setting to Tone. Press * during the call and the phone switches to temporary Tone service for the duration of the call. The phone returns to Pulse service when you hang up. See Select Dialing Method on page 10.GOING OUT OF RANGEIf the handset is too far from the base, you might have problems talking to your caller. Simply walk back towards the base until you are no longer out of range.LOCATING A LOST HANDSETShould you misplace your handset, you can locate it quickly and easily by pressing the PAGE/FIND key on the base. The handset beeps for 15 seconds, or until you either press a key on the handset or press the PAGE/FIND key again. If the handset does not beep, it is either turned off, out of range, or the battery needs recharging.LOW BATTERYWhen the handset battery charge becomes low you will hear an audible tone and will see the display message RECHARGE BATTERY. You have SuperManual.book Page 14 Thursday, August 19, 1999 12:50 PM

15approximately 5 minutes to conclude your call or switch phones before your call is dropped. NOTEPrior to first use, place the handset in the cradle and charge the battery for at least 12 hours with the Off-On Switch in the OFF position. The charge light on the base comes on to tell you that the handset is charging.USING MUTEThe mute function allows you to block your side of a conversation. Mute is only available on the base speakerphone.Press MUTE to turn mute on or off. The light flashes when mute is on.USING THE DIRECTORYUSING REVIEW TO FIND A DIRECTORY RECORDa.) Press the DIRECTORY key on the handset.b.) Use the ̇ REVIEW ̈ keys to find the directory record desired.c.) If no directory records exist, HOLD DIR KEY TO ADD NEW NAME is displayed. See Using a Quick Lookup Method below.Using a Quick Lookup Methoda.) Press the DIRECTORY key on the handset.b.) Press a number key associated with the letter of the directory record.For example, if you want to find the directory record for Red Riding Hood, press 7 until the first record starting with the letter “R” is displayed.c.) Press REVIEW ̈ to see additional records starting with the letter “R.”d.) Press SPEEDIAL or TALK to call the name/number displayed.CREATING YOUR DIRECTORY LISTYou can create a personal phone directory containing up to 50 names and numbers. Once you create your personal phone directory, you can automatically dial from the directory. SuperManual.book Page 15 Thursday, August 19, 1999 12:50 PM

USING THE DIRECTORY16You can create your directory in two ways:●Copy a Caller ID record to the directory.●Create a new directory record.Copying a Caller ID Record to the Directorya.) Press the CALLER ID key.b.) Use the ̇ REVIEW ̈ keys to find the call record desired.c.) Press and hold the DIRECTORY key. The first letter of the person’s name begins to flash.You can choose to edit the name and number field. For details see Creating or Editing a Directory Record. After you complete editing the name field, press DIRECTORY to edit the number field.d.) Press the DIRECTORY key. The message NUMBER STORED appears on the display.Creating or Editing a Directory RecordYou can enter up to 16 characters in the name field and 32 characters in the number field.a.) Press the DIRECTORY key. ●To edit a record press the ̇ REVIEẄ keys until the desired record is displayed.●To create a new record press the ̇ REVIEW key until EMPTY ENTRIES is displayed.b.) Press and hold the DIRECTORY key until ENTER NAME THEN PRESS DIR or EDIT NAME THEN PRESS DIR appears. Enter or edit the name.Use the number key pad to enter in characters. See Entering Alphanumeric Characters below.Use the ̇ REVIEẄ keys to move back and forth along the field line.Use the DELETE key to erase a letter or number.c.) Press the DIRECTORY key. Enter or edit telephone number.d.) Press the DIRECTORY key. The message NUMBER STORED appears on the display.Entering Alphanumeric CharactersEach number is assigned a set of letters. Press the corresponding SuperManual.book Page 16 Thursday, August 19, 1999 12:50 PM

17number until the desired letter is displayed. For Example: to enter JOHN: press 5 once; press 6 three times; press 4 two times. Finally, press 6 two times. If the next desired letter is on the same key as the current letter, press the REVIEW ̈ key to move to the next position. Press REVIEW ̈ to enter a blank space.Special SymbolsYou can also use the * and the # Keys to get the following symbols in the name field:Adding Special CharactersYou can add special characters by:●Pressing REVIEW ̈ to add a space in the name field.●Pressing FLASH to add a flash in the number field.●Pressing and holding FLASH adds a three second delay (pause).It is important to note: The phone dials the number exactly as it is stored in the directory. When you create directory records from call records, the 1+ prefix is automatically generated for you for all non-local area codes. See Set your Area Code Information on page 9.DELETING DIRECTORY RECORDSDeleting Individual Directory Recordsa.) Press DIRECTORY.b.) Use the ̇ REVIEW ̈ keys or the Quick Lookup Method (see Using a Quick Lookup Method on page 15) to locate the record you want to delete.c.) Press DELETE. You are prompted with DELETE? YES NO.●Press ̇ REVIEW for YES.●Press REVIEW ̈ for NO.Deleting All Directory Recordsa.) Press DIRECTORY.b.) Use the ̇ REVIEW ̈ keys to locate any record.c.) Press and hold DELETE. You are prompted with DEL ALL? YES NO.●Press ̇ REVIEW for YES.*/@&‘(),-.#SuperManual.book Page 17 Thursday, August 19, 1999 12:50 PM

REVIEWING AND DELETING CALL RECORDS18●Press REVIEW ̈ for NO.REVIEWING AND DELETING CALL RECORDSREVIEWING CALL RECORDS FROM THE HANDSETa.) Press the CALLER ID key. b.) Press the REVIEW ̈ key to display the first (oldest) call record; or press the ̇ REVIEW key to display to most recent call record.c.) Use the ̇ REVIEW ̈ keys to move through the call log.d.) Press CALLER ID to return to the idle mode.REVIEWING CALL RECORDS FROM THE BASEFrom the idle mode (time and date displayed):a.) Press the REVIEW ̈ key to display the first (oldest) call record; or press the ̇ REVIEW key to display to most recent call record.b.) Use the ̇ REVIEW ̈ keys to move through the call log.c.) The display will return to the idle mode after 25 seconds.DELETING INDIVIDUAL CALL RECORDSa.) Press CALLER ID or either ̇ REVIEW ̈ key.b.) Use the ̇ REVIEW ̈ keys to find the record you want to delete.c.) Press DELETE. DELETED appears.DELETING ALL CALL RECORDSa.) Press CALLER ID or either ̇ REVIEW ̈ key.b.) Press and hold DELETE. DEL ALL? YES NO appears.●Press ̇ REVIEW for YES.●Press REVIEW ̈ for NO.SuperManual.book Page 18 Thursday, August 19, 1999 12:50 PM

19READING DISPLAY MESSAGESThe telephone informs you of status by displaying the following messages:Note: If your display shows a number only, the person is calling from an area that provides number-only Caller ID service, or you could be in a service area which only shows the number.MESSAGE DESCRIPTIONEND OF LIST You have reached the end of the directory or call records. Press either ̇ REVIEW ̈ key to see other records.INCOMPLETE DATA The Caller ID information sent from the tele-phone company is incomplete for this caller. There is no problem with the phone.INTERCOM ACTIVE The intercom between the base and handset is active. LONG DISTANCE The message sent is a long distance call. MESSAGE WAITING You have a message in your voice mailbox. NAME UNAVAILABLE The person is calling from an area that provides number-only Caller ID service, or you can be in a service area which only shows the number.NO CALLS There are no call records stored in memory.NO DATA SENT The phone did not receive Caller ID information from the phone company.OUT OF RANGE You have exceeded the maximum distance between the handset and base, or the base is not receiving power through the AC Adapter.PAGING This indicates find mode. The base is paging the handset.PRIVATE The caller has purposely chosen to block his/her caller ID information. RECHARGE BATTERY The handset battery is getting low. Place the handset in the base in order to recharge.UNAVAILABLE Caller ID information is not available from the caller’s area.SuperManual.book Page 19 Thursday, August 19, 1999 12:50 PM

TROUBLESHOOTING20TROUBLESHOOTINGAre you having trouble with your phone? Here are some of the most common problem areas and solutions.SYMPTOM CORRECTIVE ACTIONBlank or faint screen Turn the handset on and place it in the cradle for sev-eral seconds. Ensure the handset is making contact in the cradle.Check the AC adapter.Be sure that the adapter is not damaged and that it is securely plugged into a work-ing outlet. Also check that the wall plug is not con-trolled by a wall switch.Recharge or replace the battery. See Install Battery on page 7, for details.Caller ID/Caller ID on Call Waiting doesn’t work properlyVerify that Caller ID service is active. Call your tele-phone company’s business office to ensure that your services are active. You can verify that your Caller ID on Call Waiting is active by listening for a double tone which indicates that another call is being received. Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a work-ing outlet. Also check that the wall plug is not con-trolled by a wall switch.Charge light does not work Check whether the handset is making contact in the cradle.Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a work-ing outlet. Also check that the wall plug is not con-trolled by a wall switch.Handset lights do not work. Verify that the handset is turned on.Press the TALK key to test. The TALK light should come on.Recharge or replace the battery. See Install Battery on page 7 for more details.Check to see that you have turned on the New Call Light as a setting. See New Call Light on page 10 for instructions.INCOMPLETE DATA Call information was distorted before reaching the unit. Normal static on the telephone line can cause an INCOMPLETE DATA message. If this condition per-sists, check with your telephone company to ensure that there is not a problem with your phone line.SuperManual.book Page 20 Thursday, August 19, 1999 12:50 PM

21No dial tone Verify that the line cord is connected and secure. Check that the handset is fully charged.Move the handset closer to the base. See Going Out of Range on page 14.Phone does not ring Verify that the LINE CORD is plugged in correctly.Verify the handset Ringer Off/On switch is set On. Verify that the ring volume control on the base is turned on. Check the AC adapter. If the phone still does not ring, you might have too many communica-tion devices hooked to a single line. A communication device can be a phone, modem, or facsimile (FAX) machine. Contact your your telephone company Busi-ness Office for help calculating the limit for your resi-dence or business.Move the handset closer to the base. See Going Out of Range on page 14.PAGE/FIND key does not page the handsetThe handset is not communicating with the base. The handset is either turned off, out of range, or the bat-tery needs recharging. Check the AC adapter.Handset does not work Check the AC adapter. Be sure that the adapter is undamaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch.Verify that the handset is turned on.Place the telephone in the cradle for several seconds. Ensure the handset is making contact in the cradle.Recharge or replace the battery. See Install Battery on page 7 for more details.Voice Mail light is on when there are no messages in the mailboxTurn the light off manually. Press the DELETE key and the Voice Mail key at the same time.Network Service keys do not work.Check your service. Call your telephone company to ensure that you have the appropriate service turned on. Check to ensure the proper Network Service star code is being dialed. Reference Network Services insert or the front of your telephone book. See Repro-gramming Network Service Keys for One Touch Dial-ing on page 12.SYMPTOM CORRECTIVE ACTIONSuperManual.book Page 21 Thursday, August 19, 1999 12:50 PM

TROUBLESHOOTING22The CIDCO Incorporated Customer Service Center is located at 220 Cochrane Circle, Morgan Hill, CA 95037. We recommend that all service on the phone be performed by CIDCO Incorporated or an authorized repair agent.NO DATA SENT Check your service. Call your telephone company to ensure that you haveCaller ID or Caller ID on Call Waiting service.Check the answering machine. Ensure that your answering machine is set to answer after two rings.Ensure you answer the call after two rings.Check Call Fowarding. Ensure that Call Fowarding is turned off.Contact your telephone company’s Service Depart-ment if the problem continues for more than 24 hours. Your your telephone company central office may be temporarily experiencing an overload. SYMPTOM CORRECTIVE ACTIONSuperManual.book Page 22 Thursday, August 19, 1999 12:50 PM

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