Cidco Communications CL990 Cordless Phone Base User Manual
Cidco Communications Corporation Cordless Phone Base
users manual document
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SuperManual.book Page 1 Thursday, August 19, 1999 12:50 PM
Copyright
©
1999 by CIDCO Incorporated. All rights reserved.
Part No. 103567.01 Rev. A
No part of this publication may be reproduced, copied, transcribed,
stored in a retrieval system, or translated into any language in any form,
by any means, without the prior written permission of CIDCO Incorpo-
rated.
FCC Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. How-
ever, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or tele-
vision reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measurements:
❑Reorient or relocate the receiving antenna.
❑Increase the separation between the equipment and receiver.
❑Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
❑Consult the dealer or an experienced radio/TV technician for help.
Caution
!
Changes or modification to this device not expressly approved by
CIDCO Incorporated could void the user’s authority to operate this
equipment.
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i
TABLE OF CONTENTS
❏ INTRODUCTION 1
Checking the Contents....................................................................................... 1
Basic Features........................................................................................................ 1
❏ DESCRIPTION OF TELEPHONES 2
CL940........................................................................................................................ 2
CL980........................................................................................................................ 3
CL990........................................................................................................................ 3
Telephone Functions.......................................................................................... 4
Lights ............................................................................................................... 4
Keys .................................................................................................................. 4
❏ INSTALLING YOUR PHONE 6
Choose a Location for the Base Unit ............................................................. 6
Plug in the Adapter.............................................................................................. 6
Install the Line Cord............................................................................................. 6
Install Battery......................................................................................................... 7
❏ PERSONALIZING YOUR PHONE 8
Enter Setup Mode ................................................................................................ 8
Select Your Language......................................................................................... 9
Enter Your Voice Mail Access Number ......................................................... 9
Set your Area Code Information..................................................................... 9
Adding Other Local Area Codes..................................................................... 9
Select Dialing Method...................................................................................... 10
Select Ring Sound.............................................................................................. 10
New Call Light ..................................................................................................... 10
Answer on Pickup .............................................................................................. 10
❏ USING YOUR PHONE 11
Answering Calls................................................................................................... 11
Dialing.................................................................................................................... 11
Pre-Dialing............................................................................................................ 11
Speed Dialing....................................................................................................... 11
Dialing from Caller ID Records.............................................................. 11
Dialing from Directory Records............................................................ 11
Redialing....................................................................................................... 12
Storing Numbers in your Phone for Speed Dialing....................... 12
Using Speedial............................................................................................ 12
Reprogramming Network Service Keys for One Touch Dialing........ 12
Adjusting the Volume....................................................................................... 13
Using the Speakerphone................................................................................. 13
Using the Intercom............................................................................................ 13
To use the intercom from the handset.............................................. 13
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ii
To use the intercom from the base..................................................... 14
Using HOLD.......................................................................................................... 14
Timing Calls.......................................................................................................... 14
Temporary Tone Service.................................................................................. 14
Going Out of Range........................................................................................... 14
Locating a Lost Handset .................................................................................. 14
Low Battery........................................................................................................... 14
Using Mute ........................................................................................................... 15
❏ USING THE DIRECTORY 15
Using REVIEW to Find a Directory Record................................................. 15
Using a Quick Lookup Method............................................................. 15
Creating your Directory List............................................................................ 15
Copying a Caller ID Record to the Directory.................................... 16
Creating or Editing a Directory Record.............................................. 16
Entering Alphanumeric Characters..................................................... 16
Special Symbols......................................................................................... 17
Adding Special Characters..................................................................... 17
Deleting Directory Records............................................................................. 17
Deleting Individual Directory Records............................................... 17
Deleting All Directory Records ............................................................. 17
❏ REVIEWING AND DELETING CALL RECORDS 18
Reviewing Call Records From the Handset............................................... 18
Reviewing Call Records From the Base ...................................................... 18
Deleting Individual Call Records................................................................... 18
Deleting All Call Records.................................................................................. 18
❏ READING DISPLAY MESSAGES 19
❏ TROUBLESHOOTING 20
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1
INTRODUCTION
Your new telephone takes the best features of a cordless telephone and
incorporates them with your telephone company’s calling features, such
as
Caller ID
,
Voice Mail
and
Caller ID on Call Waiting
.
If you’ve owned a cordless in the past, you’ll discover that this telephone
is the most powerful full-function
Caller ID
cordless telephone on the
market.
NOTE
This manual covers the operation of three cordless
telephones: CL940, CL980 and CL990. The functions on
each phone operate the same. However, it is important to
note that not all functions described within this manual are
included on each model. Please refer to
DESCRIPTION OF
TELEPHONES
on page 2 for the features of your new cordless
telephone.
CHECKING THE CONTENTS
Check to see that the following items are enclosed:
●Telephone base
●Telephone handset
●6 ft. line cord
●5 inch line cord for wall mounting
●Wall-mount/desk-mount wedge
●AC Adapter
BASIC FEATURES
●20 channel, digital spread spectrum 900 MHz technology
●50
Caller ID
Records and 50 Directory Records
●Headset Jack
●Large One Time Viewing (OTV®) display
●Hearing-aid compatible
●Messages in English or Spanish
●Call timer for outgoing calls
●Single key redialing
NOTE
Unlike most corded telephones, your cordless will not work
during a power outage. We strongly recommend that you have
a corded telephone available in addition to your cordless.
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DESCRIPTION OF TELEPHONES
2
DESCRIPTION OF TELEPHONES
This manual covers the operation of three models of cordless
telephones. Check your model number against the table below to see
which features your telephone incorporates.
CL940
Models Handset Base
CALLER ID DISPLAY
DISPLAY KEYS
NETWORK SERVICE KEYS
VOICE MAIL ACCESS KEY
VOLUME KEYS
HEADSET JACK
OFF/ON/RINGER SWITCH
PAGE/FIND KEY
VOICE MAIL LIGHT
CHARGE LIGHT
SPEAKERPHONE
VOICE MAIL NAVIGATION
NETWORK SERVICE KEYS
CALLER ID DISPLAY
INTERCOM
SPARE BATTERY CHARGER
CL940 ●
●
●
●
●
●
●
●
●
●
CL980 ●
●
●
●
●
●
●
●
●
●
●
●
●
●●
CL990 ●
●
●
●
●
●
●
●
●
●
●
●
●
●●
VOICE MAIL
LINE IN USE
CHARGE
PAGE/FIND
Spectrum
900
MHz
Digital
Spread
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRQS
8
0
TUV
9
WXY
OPER
#
FLASH HOLD REDIAL
DELETE REVIEW
VOICE MAIL
C1
C3
C2
C4
TALK
CALLERS
SEND TO VM DIRECTORY
CALL BACK INTERCOM
HOLD MEMORY
3-WAY DIAL
FLASH
AM
PM CALL
DIR
ON OFF—RING
PWR—ON OFF
Function Keys
Flash/Hold/Redial Keys
Network Service Keys
Voice Mail Access Key/Light
Caller ID Keys
Talk Key/Light
Caller ID Display
Headset Jack
Voice Mail
Page/Find Key
Line In Use
(on side of handset)
Charge
New Call Light
Off-On Switch
Volume Keys
(on side of handset)
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3
CL980
CL990
REPLAY BACK PLAY FWD SKIP
C1 C2 C3 C4 C5
ERASE MSG SAVE MSG VOICE MAIL
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRQS
8
TUV
9
WXY
0
OPER
#
FLASH MUTE HOLD REDIAL
VOLUME
LINE IN USE
INTERCOM
CHARGE
PAGE/FIND
SPEAKER
PHONE
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRQS
8
0
TUV
9
WXY
OPER
#
FLASH HOLD REDIAL
DELETE REVIEW
VOICE MAIL
C1
C3
C2
C4
TALK
CALLERS
SEND TO VM DIRECTORY
CALL BACK INTERCOM
HOLD MEMORY
3-WAY DIAL
FLASH
AM
PM LINE 1 &
LINE 2 CALL
DIR
ON OFF—RING
PWR—ON OFF
New Call Light
Voice Mail Navigation Keys
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRQS
8
TUV
9
WXY
0
OPER
#
FLASH MUTE HOLD REDIAL
VOLUME
LINE IN USE
INTERCOM
CHARGE
PAGE/FIND
SPEAKER PHONE
DIRECTORY DELETE DIALREVIEW
EXIT ERASE
MESSAGES
SAVE PLAY
AM
PM CALL
DIR
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRQS
8
0
TUV
9
WXY
OPER
#
FLASH HOLD REDIAL
DELETE REVIEW
VOICE MAIL
C1
C3
C2
C4
TALK
CALLERS
SEND TO VM DIRECTORY
CALL BACK INTERCOM
HOLD MEMORY
3-WAY DIAL
FLASH
AM
PM CALL
DIR
ON OFF—RING
PWR—ON OFF
Caller ID Display
New Call Light
Function Keys
Flash/Hold/Redial Keys
Network Service Keys
Voice Mail Access Key/Light
Caller ID Keys
Talk Key/Light
Network Service Keys
Intercom
Volume Keys
Speakerphone/Light
Charge
Page/Find Key
Flash/Mute/Hold/Redial Keys
Line In Use
Caller ID Display
Headset Jack
(on side of handset)
Volume Keys
(on side of handset)
Off-On Switch
Network Service Keys
Intercom
Volume Keys
Speakerphone/Light
Charge
Page/Find Key
Flash/Mute/Hold/Redial Keys
Line In Use
Headset Jack
(on side of handset)
Voice Mail Navigation Keys
Intercom
Volume Keys
Speakerphone/Light
Charge
Page/Find Key
Flash/Mute/Hold/Redial Keys
Line In Use
Headset Jack
(on side of handset)
Function Keys
Flash/Hold/Redial Keys
Network Service Keys
Voice Mail Access Key/Light
Caller ID Keys
Caller ID Display
Volume Keys
(on side of handset)
Off-On Switch
Talk Key/Light
Caller ID/Directory Keys
Voice Mail Light
Voice Mail Light
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DESCRIPTION OF TELEPHONES
4
TELEPHONE FUNCTIONS
The light and key functions listed below are for all three models of
cordless telephones covered in this manual. Please see
DESCRIPTION OF
TELEPHONES
on page 2 for the functions that are applicable to your
telephone.
Lights
Base Lights
-Voice Mail
flashes if you have messages in your mailbox.
-Line in Use comes on whenever this phone, or any other
telephone on the line, is being used.
-Charge comes on when the handset is in the base or when
a spare battery is in the charger.
-Intercom comes on when using the intercom function.
-Speakerphone comes on when the speakerphone is in use
and flashes when on hold.
-Mute flashes indicating that the speakerphone microphone
is muted.
Handset Lights
-Talk indicates your phone is off hook or in use. The light
remains solid when the handset is in use and flashes when
using the speakerphone or when on hold.
-
Voice Mail
flashes if you have messages in your mailbox.
-New Call Light flashes when a call has been received and
logged as a Caller ID record.
Keys
Base Keys
-Caller ID Keys control the review and deletion of Call
Records/Directory Records.
-Network Service Keys provides access to custom calling
services (see insert for further details).
-Page/Find Key works as a homing device for locating your
handset. Press this key and the handset beeps for 15
seconds.
-Redial Key recalls and dials the last phone number dialed.
-Hold Key places the existing call on hold.
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5
-Flash Key allows
Call Waiting
subscribers to switch between
two calls.
-Mute Key mutes the speakerphone microphone.
-Speakerphone Key allows you to access the speakerphone.
-Voice Mail Navigation Keys allows you to access and
navigate through your voice mail features (see insert for
further details).
-Volume Control Keys adjusts the loudness of the
speakerphone, or the ringer.
Handset Keys
-Talk Key turns the phone on or off hook and also dials the
number on the display.
-Redial Key recalls and dials the last phone number dialed.
-Hold Key places the existing call on hold.
-Flash Key allows
Call Waiting
subscribers to switch between
two calls.
-Function Keys allow you to setup your phone, access your
Caller ID Records and Directory Records, and control the
use of the Speedial and Intercom features.
-Caller ID Keys allow you to review and delete Call
Records/Directory Records.
-Network Service Keys provide access to custom calling
services (see insert for further details).
-Voice Mail Access Key allows you to access your voice mail
box (see insert for further details).
-Volume Control adjusts the loudness of the handset
earpiece, or the ringer. The volume keys are located on the
side of the handset.
-Off-On Switch controls both the power and the ringer for
the handset. The phone must be turned to the on position in
order for the telephone to work.
Far left position—Both the power to the handset and the
ringer are off.
Middle position—The handset is on but does not ring.
Far right position—The handset and ringer are both on.
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INSTALLING YOUR PHONE
6
INSTALLING YOUR PHONE
CHOOSE A LOCATION FOR THE BASE UNIT
The base should be away from all other electronic equipment such as a
personal computer, microwave, stereo, or television. It is also a good
idea to place the unit away from noisy areas, or from heat sources such
as a radiator or direct sunlight.
PLUG IN THE ADAPTER
a). Plug the adapter tip into the round
jack on the base and the other end
into an electrical outlet. Without AC
power your phone cannot operate.
b.) Thread the cord through the clip on
the housing to prevent the cord
from pulling loose.
INSTALL THE LINE CORD
You can set your telephone on a tabletop or you can mount the phone on
a wall.
To mount on a wall:
a). Remove the
mounting wedge
from the bottom
of the base by
placing your
thumb at the top
of the arrow on
the mounting
wedge and
pressing down in the direction of the arrow.
b.) Turn the wedge around and place it over the lower portion
of the base. Reinstall the wedge by placing your thumb over
the arrow and by pressing downwards and backwards until
it snaps into place.
c.) Plug the five inch line cord into the phone jack marked TEL
LINE.
d.) Plug the other end of the line cord into the wall jack.
e.) Use the gap on the underside of the base to gather any
excess cord.
f.) Hang the base over the installation hooks.
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7
INSTALL BATTERY
Use this procedure to install or replace the
battery. Be sure to follow the battery
specifications and safety instructions outlined
in your safety instruction booklet.
!CAUTION
Use only Cidco brand nickel cadmium (Ni-
Cad) batteries in this phone (Part No.
102794-01).
a). Press down on the battery cover and
slide the cover down to expose the
battery compartment.
b.) Locate the battery terminals inside of
the battery compartment and the
corresponding terminals on the battery
pack. Align the battery pack terminals
with the terminals in the battery well.
NOTE
Prior to first use, place the handset in the cradle and charge
the battery for at least 12 hrs with the Off-On Switch in the
OFF position. The charge light on the base comes on to tell you
that the handset is charging.
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PERSONALIZING YOUR PHONE
8
PERSONALIZING YOUR PHONE
The following chart outlines the step-by-step process of personalizing your
phone.
ENTER SETUP MODE
Press the SETUP key to enter the setup mode.
NOTE
You may backup by using the ̇ REVIEW key, skip setup steps
by using REVIEW ̈ key or exit by pressing the SETUP key again.
Enter SETUP Mode
Select Language
1=ENGLISH 2=ESPANOL
1.
Enter VoiceMail Access #
2.
3.
Ring Sound
0 - 9
New Call Light
1=ON 2=OFF
7.
Enter Digits to Dial
1=SEVEN 2=TEN
Other Area Codes
Dialed Without 1
1=YES 2=NO
Dialing Method
1=TONE 2=PULSE
My Area Code
Answer on Pickup
1=PICKUP 2=TALK
6.
8.
9.
Setup Complete
Digits to Dial
1=SEVEN 2=TEN
4.
YES
Other Area Codes
Dialed Without 1
1=YES 2=NO
5.
YES
Enter Other Code
Enter Other Code
NO
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9
1. SELECT YOUR LANGUAGE
●Press 1 to choose ENGLISH.
●Press 2 to choose ESPANOL.
2. ENTER YOUR VOICE MAIL ACCESS NUMBER
Your access number is the telephone number you dial to access your
Voice Mail box. Enter your access number. If you make a mistake, press
DELETE to delete the number digit-by-digit. Press REVIEW ̈ to enter the
number when you are finished.
3. SET YOUR AREA CODE INFORMATION
Enter your primary 3-digit area code. Press REVIEW ̈ to enter the
number when you are finished.
NOTE
If you are required to dial 11 digits (1+ area code + number)
for a local call, DO NOT enter your area code, press REVIEW
̈ repeatedly to move forward to
Select Dialing Method
on
page 10.
In most areas of the country, you dial 7 digits for calls within your local
area code. In other areas, you dial 10 digits (area code + number).
●Press 1 to select SEVEN digits.
●Press 2 to select TEN digits.
4. ADDING OTHER LOCAL AREA CODES
You may live in an area that has more than one local area code. If so,
proceed through the following instructions. If not, press REVIEW ̈ to
move forward to Select Dialing Method.
Other Area Codes Dialed without a 1
In addition to your primary area code, do you have other local area codes
that DO NOT require 11 digit dialing (1 + area code + number)?
●Press 1 to select YES. Proceed to next step.
●Press 2 to select NO. Proceed to Select Dialing Method.
●Enter the 3 digit area code. Press REVIEW ̈ to enter the
number when you are finished.
Select Digits to Dial
In some areas of the country, you dial 7 digits to access other local area
codes. In other areas, you dial 10 digits (area code + number).
You select the number of digits to dial for other local area codes one time
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PERSONALIZING YOUR PHONE
10
only. This selection remains in effect while adding your remaining local
area codes.
●Press 1 to select SEVEN digits.
●Press 2 to select TEN digits.
You can add up to 10 local area codes. Press REVIEW ̈ when you are
finished.
5. SELECT DIALING METHOD
●Press 1 to select TONE.
●Press 2 to select PULSE.
6. SELECT RING SOUND
You can choose from one of ten different ringing sounds. Use the keypad
to choose a number between 0 and 9 to select from one of the ten
sounds. You can continue to experiment with different ring sounds. The
phone retains your latest setting. Press REVIEW ̈ to enter the number
when you are finished.
7. NEW CALL LIGHT
You can choose to have the red light on the top of the handset flash when
a call has been received and logged as a Caller ID record.
●Press 1 to select ON.
●Press 2 to select OFF.
8. ANSWER ON PICKUP
There are two ways that you can answer a call. The telephone can
automatically answer incoming calls when you remove the handset from
the cradle, or the phone can be set to answer only after pressing the
TALK key.
●Press 1 to choose to automatically answer incoming calls when
the handset is removed from the cradle.
●Press 2 to choose to press TALK before answering incoming
calls.
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11
USING YOUR PHONE
ANSWERING CALLS
You can answer a call three ways:
a.) Press any key on the handset or press SPEAKERPHONE on
the base.
b.) Press FLASH to answer
Call Waiting
calls.
c.) Set the telephone to Answer on Pickup. The telephone is
automatically answered when the handset is lifted from the
cradle. See
Answer on Pickup
on page 10.
DIALING
a.) Press TALK on the handset or SPEAKERPHONE on the base.
b.) Use the keypad to dial the phone number.
PRE-DIALING
a.) Use the keypad to enter a telephone number.
b.) Check the number on the display. If the number is wrong,
press DELETE to delete the entry digit-by-digit.
c.) Press the TALK, SPEAKERPHONE or SPEEDIAL key to dial the
number.
SPEED DIALING
There are four methods of speed dialing. You can dial from:
●Caller ID Records
●Directory Records
●Last Number Redial
●Speedial Memory
Dialing from Caller ID Records
a.) Press CALLER ID.
b.) Use the ̇ REVIEW ̈ keys to find the call record desired.
c.) Press TALK, SPEAKERPHONE or SPEEDIAL to place the call.
Dialing from Directory Records
a.) Press the DIRECTORY key.
b.) Use the ̇ REVIEW ̈ keys to find the directory record
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USING YOUR PHONE
12
desired. See
Using a Quick Lookup Method
on page 15.
Also, see
Using a Quick Lookup Method
on page 15.
c.) Press TALK, SPEAKERPHONE or SPEEDIAL to place the call.
Redialing
Press REDIAL on the handset or base.
Storing Numbers in your Phone for Speed Dialing
In addition to dialing from call records or your directory, you can also dial
from your SPEEDIAL keys. You can program up to 10 speedial phone
numbers.
Creating a SPEEDIAL Key
a.) Press and hold the SPEEDIAL key. The message ENTER
PHONE NUM appears on the screen.
b.) Enter the telephone number.
If the number is wrong, use the DELETE key to delete the
number, digit-by-digit.
c.) Press SPEEDIAL. The message SELECT 0-9 appears.
d.) Press a number from 0 to 9 to store the number in one of
ten memory locations. The message NUMBER STORED
displays.
Using Speedial
Once you have programmed your SPEEDIAL key, you can automatically dial
that telephone number.
a.) Press SPEEDIAL on the handset. The message PUSH (0-9)
TO DIAL appears on the screen.
b.) Press the speedial location (0-9). The telephone
automatically dials that telephone number.
REPROGRAMMING NETWORK SERVICE KEYS FOR ONE TOUCH DIALING
If you are not currently subscribing to all the Network Services
programmed into the phone, you may reprogram those keys for one
touch dialing.
a.) Use the keypad to enter the number you wish to store.
If the number is wrong, use the DELETE key to delete the
number, digit-by-digit.
b.) Press and hold the desired Network Service key until the
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13
NUMBER STORED message displays.
c.) To automatically dial this stored number press the Network
Service key.
ADJUSTING THE VOLUME
Adjusting the Handset Volume
a.) Press the TALK key.
b.) Press the ̆ or ̄ VOLUME key on the side of the handset
while the phone is off hook to increase or decrease the
volume.
Adjusting the Handset Ringer Volume
a.) Press the ̆ or ̄ VOLUME key on the side of the handset
while the phone is not in use.
b.) You hear the sound of the ringer as you adjust the volume.
Adjusting the Speakerphone Volume
a.) Press the ̆ or ̄ VOLUME key on the base while the phone
is off hook to increase or decrease the
speakerphone/intercom volume.
Adjusting the Base Ringer Volume
a.) Press the ̆ or ̄ VOLUME key on the base when the phone
is not in use to increase or decrease the ringer volume.
USING THE SPEAKERPHONE
Press SPEAKERPHONE to turn the speakerphone on or off.
NOTE
Be careful switching from handset to speakerphone mode. If
you press SPEAKERPHONE while talking on the handset, you
may hear feedback. You can stop the feedback by pressing
TALK again.
USING THE INTERCOM
To use the intercom from the handset
Press the INTERCOM key. The display shows the INTERCOM
ACTIVE message.
SuperManual.book Page 13 Thursday, August 19, 1999 12:50 PM
USING YOUR PHONE
14
To use the intercom from the base
a.) Press the PAGE/FIND key. The handset rings and the display
shows PAGING.
b.) Answer the page by pressing the INTERCOM function key on
the handset.
USING HOLD
You can place a call on hold by pressing the HOLD key. The Talk and
Speakerphone lights flash slowly while calls are on hold.
There are two way to take a call off hold:
a.) Press TALK or SPEAKERPHONE to resume the call.
b.) Pick up the call on another extension.
TIMING CALLS
When you call someone, the clock on your display changes to a call timer.
The timer counts the entire length of the time you are on the phone.
When the timer goes past 99 minutes and 59 seconds, it starts over.
TEMPORARY TONE SERVICE
If your phone is set to Pulse and you need Tone service for interacting
with bank and other automated services, you can temporarily change
your dial setting to Tone. Press * during the call and the phone switches
to temporary Tone service for the duration of the call. The phone returns
to Pulse service when you hang up. See
Select Dialing Method
on page
10.
GOING OUT OF RANGE
If the handset is too far from the base, you might have problems talking
to your caller. Simply walk back towards the base until you are no longer
out of range.
LOCATING A LOST HANDSET
Should you misplace your handset, you can locate it quickly and easily by
pressing the PAGE/FIND key on the base. The handset beeps for 15
seconds, or until you either press a key on the handset or press the
PAGE/FIND key again. If the handset does not beep, it is either turned
off, out of range, or the battery needs recharging.
LOW BATTERY
When the handset battery charge becomes low you will hear an audible
tone and will see the display message RECHARGE BATTERY. You have
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15
approximately 5 minutes to conclude your call or switch phones before
your call is dropped.
NOTE
Prior to first use, place the handset in the cradle and charge
the battery for at least 12 hours with the Off-On Switch in the
OFF position. The charge light on the base comes on to tell you
that the handset is charging.
USING MUTE
The mute function allows you to block your side of a conversation. Mute
is only available on the base speakerphone.
Press MUTE to turn mute on or off. The light flashes when mute is on.
USING THE DIRECTORY
USING REVIEW TO FIND A DIRECTORY RECORD
a.) Press the DIRECTORY key on the handset.
b.) Use the ̇ REVIEW ̈ keys to find the directory record
desired.
c.) If no directory records exist, HOLD DIR KEY TO ADD NEW
NAME is displayed. See
Using a Quick Lookup Method
below.
Using a Quick Lookup Method
a.) Press the DIRECTORY key on the handset.
b.) Press a number key associated with the letter of the
directory record.
For example, if you want to find the directory record for
Red Riding Hood, press 7 until the first record starting with
the letter “R” is displayed.
c.) Press REVIEW ̈ to see additional records starting with the
letter “R.”
d.) Press SPEEDIAL or TALK to call the name/number
displayed.
CREATING YOUR DIRECTORY LIST
You can create a personal phone directory containing up to 50 names
and numbers. Once you create your personal phone directory, you can
automatically dial from the directory.
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USING THE DIRECTORY
16
You can create your directory in two ways:
●Copy a Caller ID record to the directory.
●Create a new directory record.
Copying a Caller ID Record to the Directory
a.) Press the CALLER ID key.
b.) Use the ̇ REVIEW ̈ keys to find the call record desired.
c.) Press and hold the DIRECTORY key. The first letter of the
person’s name begins to flash.
You can choose to edit the name and number field. For
details see
Creating or Editing a Directory Record
. After
you complete editing the name field, press DIRECTORY to
edit the number field.
d.) Press the DIRECTORY key. The message NUMBER STORED
appears on the display.
Creating or Editing a Directory Record
You can enter up to 16 characters in the name field and 32 characters
in the number field.
a.) Press the DIRECTORY key.
●To edit a record press the ̇ REVIEẄ keys until the desired
record is displayed.
●To create a new record press the ̇ REVIEW key until EMPTY
ENTRIES is displayed.
b.) Press and hold the DIRECTORY key until ENTER NAME THEN
PRESS DIR or EDIT NAME THEN PRESS DIR appears. Enter
or edit the name.
Use the number key pad to enter in characters. See
Entering Alphanumeric Characters
below.
Use the ̇ REVIEẄ keys to move back and forth along the
field line.
Use the DELETE key to erase a letter or number.
c.) Press the DIRECTORY key. Enter or edit telephone number.
d.) Press the DIRECTORY key. The message NUMBER STORED
appears on the display.
Entering Alphanumeric Characters
Each number is assigned a set of letters. Press the corresponding
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17
number until the desired letter is displayed. For Example: to enter JOHN:
press 5 once; press 6 three times; press 4 two times. Finally, press 6
two times. If the next desired letter is on the same key as the current
letter, press the REVIEW ̈ key to move to the next position. Press
REVIEW ̈ to enter a blank space.
Special Symbols
You can also use the * and the # Keys to get the following symbols in
the name field:
Adding Special Characters
You can add special characters by:
●Pressing REVIEW ̈ to add a space in the name field.
●Pressing FLASH to add a flash in the number field.
●Pressing and holding FLASH adds a three second delay (pause).
It is important to note: The phone dials the number exactly as it is stored
in the directory. When you create directory records from call records,
the 1+ prefix is automatically generated for you for all non-local area
codes. See
Set your Area Code Information
on page 9.
DELETING DIRECTORY RECORDS
Deleting Individual Directory Records
a.) Press DIRECTORY.
b.) Use the ̇ REVIEW ̈ keys or the Quick Lookup Method (see
Using a Quick Lookup Method
on page 15) to locate the
record you want to delete.
c.) Press DELETE. You are prompted with DELETE? YES NO.
●Press ̇ REVIEW for YES.
●Press REVIEW ̈ for NO.
Deleting All Directory Records
a.) Press DIRECTORY.
b.) Use the ̇ REVIEW ̈ keys to locate any record.
c.) Press and hold DELETE. You are prompted with DEL ALL?
YES NO.
●Press ̇ REVIEW for YES.
*/@&‘(),-.#
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REVIEWING AND DELETING CALL RECORDS
18
●Press REVIEW ̈ for NO.
REVIEWING AND DELETING CALL RECORDS
REVIEWING CALL RECORDS FROM THE HANDSET
a.) Press the CALLER ID key.
b.) Press the REVIEW ̈ key to display the first (oldest) call
record; or press the ̇ REVIEW key to display to most
recent call record.
c.) Use the ̇ REVIEW ̈ keys to move through the call log.
d.) Press CALLER ID to return to the idle mode.
REVIEWING CALL RECORDS FROM THE BASE
From the idle mode (time and date displayed):
a.) Press the REVIEW ̈ key to display the first (oldest) call
record; or press the ̇ REVIEW key to display to most
recent call record.
b.) Use the ̇ REVIEW ̈ keys to move through the call log.
c.) The display will return to the idle mode after 25 seconds.
DELETING INDIVIDUAL CALL RECORDS
a.) Press CALLER ID or either ̇ REVIEW ̈ key.
b.) Use the ̇ REVIEW ̈ keys to find the record you want to
delete.
c.) Press DELETE. DELETED appears.
DELETING ALL CALL RECORDS
a.) Press CALLER ID or either ̇ REVIEW ̈ key.
b.) Press and hold DELETE. DEL ALL? YES NO appears.
●Press ̇ REVIEW for YES.
●Press REVIEW ̈ for NO.
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19
READING DISPLAY MESSAGES
The telephone informs you of status by displaying the following messages:
Note: If your display shows a number only, the person is calling from an
area that provides number-only
Caller ID
service, or you could be in a
service area which only shows the number.
MESSAGE DESCRIPTION
END OF LIST You have reached the end of the directory or
call records. Press either ̇ REVIEW ̈ key to
see other records.
INCOMPLETE DATA The
Caller ID
information sent from the tele-
phone company is incomplete for this caller.
There is no problem with the phone.
INTERCOM ACTIVE The intercom between the base and handset is
active.
LONG DISTANCE The message sent is a long distance call.
MESSAGE WAITING You have a message in your voice mailbox.
NAME UNAVAILABLE The person is calling from an area that provides
number-only
Caller ID
service, or you can be in a
service area which only shows the number.
NO CALLS There are no call records stored in memory.
NO DATA SENT The phone did not receive
Caller ID
information
from the phone company.
OUT OF RANGE You have exceeded the maximum distance
between the handset and base, or the base is
not receiving power through the AC Adapter.
PAGING This indicates find mode. The base is paging the
handset.
PRIVATE The caller has purposely chosen to block
his/her caller ID information.
RECHARGE BATTERY The handset battery is getting low. Place the
handset in the base in order to recharge.
UNAVAILABLE
Caller ID
information is not available from the
caller’s area.
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TROUBLESHOOTING
20
TROUBLESHOOTING
Are you having trouble with your phone? Here are some of the most
common problem areas and solutions.
SYMPTOM CORRECTIVE ACTION
Blank or faint
screen Turn the handset on and place it in the cradle for sev-
eral seconds. Ensure the handset is making contact
in the cradle.
Check the AC adapter.Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Recharge or replace the battery. See
Install Battery
on page 7, for details.
Caller ID
/
Caller ID on Call
Waiting
doesn’t
work properly
Verify that Caller ID service is active. Call your tele-
phone company’s business office to ensure that your
services are active. You can verify that your Caller ID
on Call Waiting is active by listening for a double tone
which indicates that another call is being received.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Charge light does
not work Check whether the handset is making contact in the
cradle.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Handset lights do
not work. Verify that the handset is turned on.
Press the TALK key to test. The TALK light should
come on.
Recharge or replace the battery. See
Install Battery
on page 7 for more details.
Check to see that you have turned on the New Call
Light as a setting. See
New Call Light
on page 10 for
instructions.
INCOMPLETE
DATA Call information was distorted before reaching the
unit. Normal static on the telephone line can cause
an INCOMPLETE DATA message. If this condition per-
sists, check with your telephone company to ensure
that there is not a problem with your phone line.
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21
No dial tone Verify that the line cord is connected and secure.
Check that the handset is fully charged.
Move the handset closer to the base. See
Going Out
of Range
on page 14.
Phone does not
ring Verify that the LINE CORD is plugged in correctly.
Verify the handset Ringer Off/On switch is set On.
Verify that the ring volume control on the base is
turned on. Check the AC adapter. If the phone still
does not ring, you might have too many communica-
tion devices hooked to a single line. A communication
device can be a phone, modem, or facsimile (FAX)
machine. Contact your your telephone company Busi-
ness Office for help calculating the limit for your resi-
dence or business.
Move the handset closer to the base. See
Going Out
of Range
on page 14.
PAGE/FIND key
does not page
the handset
The handset is not communicating with the base. The
handset is either turned off, out of range, or the bat-
tery needs recharging. Check the AC adapter.
Handset does
not work Check the AC adapter. Be sure that the adapter is
undamaged and that it is securely plugged into a
working outlet. Also check that the wall plug is not
controlled by a wall switch.
Verify that the handset is turned on.
Place the telephone in the cradle for several seconds.
Ensure the handset is making contact in the cradle.
Recharge or replace the battery. See
Install Battery
on page 7 for more details.
Voice Mail
light is
on when there
are no messages
in the mailbox
Turn the light off manually. Press the DELETE key and
the Voice Mail key at the same time.
Network Service
keys do not
work.
Check your service. Call your telephone company to
ensure that you have the appropriate service turned
on. Check to ensure the proper Network Service star
code is being dialed. Reference Network Services
insert or the front of your telephone book. See
Repro-
gramming Network Service Keys for One Touch Dial-
ing
on page 12.
SYMPTOM CORRECTIVE ACTION
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TROUBLESHOOTING
22
The CIDCO Incorporated Customer Service Center is located at 220
Cochrane Circle, Morgan Hill, CA 95037. We recommend that all
service on the phone be performed by CIDCO Incorporated or an
authorized repair agent.
NO DATA SENT Check your service. Call your telephone company to
ensure that you have
Caller ID
or
Caller ID on Call
Waiting
service.
Check the answering machine. Ensure that your
answering machine is set to answer after two rings.
Ensure you answer the call after two rings.
Check Call Fowarding. Ensure that
Call Fowarding
is
turned off.
Contact your telephone company’s Service Depart-
ment if the problem continues for more than 24
hours. Your your telephone company central office
may be temporarily experiencing an overload.
SYMPTOM CORRECTIVE ACTION
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