Cidco Communications D933 900MHz DSS Cordless Telephone System User Manual D933
Cidco Communications Corporation 900MHz DSS Cordless Telephone System D933
User Manual
D933 105886-01 Rev. A 90 User Manual D M SS H Preliminary Alpha Test TABLE OF CONTENTS ■ SAFETY INSTRUCTIONS & WARRANTY iii Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Telephone Wiring and Jack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii ■ INTRODUCTION D933 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ■ ■ INSTALLING THE D933 Check the Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install the Handset Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose a Location for the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Plug in the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install the Telephone Line Cord and Desktop/Wall Mount Wedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attach the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spare Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attach Headset (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEATURES AND CONTROLS Handset Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Personalizing your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TABLE OF CONTENTS ■ ■ USING THE D933 12 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing the Voicemail Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Call Waiting ID (CWID) Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Convenience Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temporary Tone Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locating a Lost Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Directory Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reading Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12 12 12 13 13 14 14 15 15 15 15 15 15 16 16 19 TROUBLESHOOTING 20 Problem / Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 ii TABLE OF CONTENTS D933 - 900MHz Cordless SAFETY INSTRUCTIONS & WARRANTY SAFETY SYMBOLS WARNING: This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case. ■ Read and understand all instructions. ■ Follow all warnings and instructions marked on the unit and in the User Manual. ■ Use only the battery type recommended in this manual. ■ Unplug this telephone from the wall outlet before cleaning. ■ CAUTION: ■ This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product. ■ NEED TO KNOW: ■ This symbol is intended to highlight important information. ■ SAFETY INSTRUCTIONS CAUTION To reduce the risk of fire or injury to persons, read and follow these instructions: S- SAVE THESE INSTRUCTIONS - ■ ■ Do not use liquid or aerosol cleaners, just use a damp cloth for cleaning. Do not place this telephone on an unstable cart, stand, or table. It could fall, causing serious damage or impede operation. Never place this telephone near or over a radiator or heat register. Only operate this telephone using the type of power source listed on the marking label. If you are not sure of the power supply of your home, consult your dealer or local power company. Do not overload wall outlets and extension cords as this can result in the risk of fire or electrical shock. Never push objects of any kind into this telephone as they can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Take the phone to a qualified technician when it requires repair work or service. To reduce the risk of electrical shock, do not disassemble the telephone. Opening or removing covers can expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electrical shock during subsequent use. SAFETY INSTRUCTIONS & WARRANTY iii D933 - 900MHz Cordless ■ Unplug this telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions: - If the power supply cord or plug is damaged or frayed. - If liquid is spilled into the unit. - If the unit is exposed to water. - If the unit does not operate normally by following the operating instructions. - If the unit is dropped or the casing is damaged. - If the unit exhibits a distinct change in performance. ■ Avoid using the telephone during an electrical storm. There can be a slight risk of electrical shock from lightning. ■ Do not use the telephone to report a gas leak if the leak is in the vicinity of the phone ■ Ultimate disposal of this product should be handled according to all national laws and regulations. WARNINGS WARNING To prevent fire or shock hazard, do not expose this product to rain or moisture. CAUTION To reduce the risk of electric shock, DO NOT remove cover or back. No user serviceable parts inside. Refer servicing to qualified personnel. iv SAFETY INSTRUCTIONS & WARRANTY CAUTION Changes or modification to this device not expressly approved could void the user’s authority to operate this equipment. TELEPHONE WIRING AND JACK INSTALLATION ■ Use caution when installing or modifying telephone lines. ■ Never install telephone wiring during an electrical storm. ■ Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. BATTERIES ■ Disconnect the telephone when replacing the battery pack. CAUTION To reduce the risk of fire, use only 3.6V 850mAh Nickel Cadmium (Ni-Cad) cordless telephone replacement battery pack. ■ Do not dispose of the battery pack in a fire as it will explode. Check with local codes for proper battery disposal regulations. ■ Do not open or mutilate the battery pack. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic, if swallowed. ■ Avoid contact with rings, bracelets, keys or other metal objects, when handling batteries. These objects could short out the battery or cause the conductor to overheat resulting in burns. S- SAVE THESE INSTRUCTIONS - D933 - 900MHz Cordless ■ Do not attempt to recharge the battery pack by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin. ■ Remove the battery pack if you do not plan to use the phone for several months at a time. The batteries could leak over that time. ■ Discard “dead” battery packs as soon as possible because they are likely to leak into the phone. ■ Do not store this phone or battery pack in a high temperature area. Batteries stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery packs should be stabilized at room temperature before using. ■ Your battery pack is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company or call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal restrictions in your area. FCC REQUIREMENTS FCC PART 15 INFORMATION This equipment complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instructions, the equipment might cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ■ Consult the dealer or an experienced radio/TV technician for help. SAFETY INSTRUCTIONS & WARRANTY D933 - 900MHz Cordless FCC PART 68 I NFORMATION This telephone is hearing aid compatible. This equipment complies with Part 68 of the FCC rules. The FCC Part 68 label is located on the bottom of the product. This label contains the product’s FCC Registration Number and Ringer Equivalence Number (REN). You must give this information to your telephone company if they request it from you. Only use standard modular telephone jacks to connect to the telephone network. The appropriate outlet or jack is a USOC RJ11C or RJ11W, which complies with FCC Part 68 Rules. The REN is useful when trying to determine the maximum number of devices you can connect to your telephone line and still have those devices ring when called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you can connect to your line, as determined by the REN, contact your local telephone company to determine the maximum REN for your calling area. If this device causes harm to the telephone network, the telephone company will give you advance notice if temporary discontinuance of service is required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, vi SAFETY INSTRUCTIONS & WARRANTY equipment, operation, or procedures that could affect the proper functioning of your equipment. If they do, you will receive advanced notice in order for you to make necessary changes to maintain uninterrupted service. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Repairs to this equipment can only be made by the manufacturer and its authorized agents. If it appears that this device is causing harm to the telephone network, the telephone company might request that the device be unplugged until the problem is fixed. DO NOT DISASSEMBLE THIS EQUIPMENT. "IMPORTANT NOTE; To comply with FCC RF exposure compliance requirements, use only the antenna that is installed on the telephone. Avoid direct contact to the antenna while talking. Base set should be positioned to provide a separation distance of at least 20 cm away from all persons." D933 - 900MHz Cordless WARRANTY If your telephone is defective in material or workmanship and you return it within one year from the date of purchase, we will repair it, or, at our option, we will replace it. If we repair it, we might use reconditioned replacement parts or materials. If we choose to replace it, we might substitute an identical reconditioned unit. The repaired/replaced unit is warranted for either (a) ninety days, or (b) the remainder of your phone’s original one year warranty, whichever is longer. service calls, or any other incidental or consequential damages. C. STATE LAW RIGHTS Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above exclusions might not apply to you. This warranty gives you specific rights; you may also have other rights, which can vary from state to state. A. WHAT YOU NEED TO DO To receive warranty service, you must provide proof of purchase (your sales receipt) and date of purchase. B. WHAT THIS WARRANTY DOES NOT COVER This warranty does not cover defects resulting from accidents, alterations, failure to follow this manual’s instructions, battery leakage, misuse, fire, flood, and Acts of God. We do not warrant this product to be compatible with party lines, with all types of telephone equipment, or with your specific customer premises equipment. Shipping costs to and from authorized service centers are not covered. We are not responsible for implied warranties, including those of fitness for a particular purpose and merchantability after the initial one year period. We do not pay for loss of time, inconvenience, loss of use of the product, or property damage caused by this product or its failure to work, telephone company SAFETY INSTRUCTIONS & WARRANTY vii D933 - 900MHz Cordless INTRODUCTION The D933 is a 900MHz cordless phone that incorporates your telephone company’s calling features, such as Caller ID, Voicemail and Call Waiting ID, to provide a powerful full function cordless telephone. ■ Backlit display and keypad on handset ■ Adjustable Ringer and Handset Volume Control ■ Hearing-aid Compatible D933 F EATURES ■ English and Spanish ■ 900 MHz Digital Spread Spectrum ■ Headset Jack ■ Caller ID/Call Waiting ID ■ Call timer ■ Call Waiting ID Options ■ Single key redialing ■ Works in the event of a power failure (when spare battery is installed and charged) ■ New Message Indicator ■ 50 Caller ID Records ■ 50 Directory records INTRODUCTION D933 - 900MHz Cordless INSTALLING THE D933 C HECK THE C ONTENTS Check to see that the following items are enclosed: ■ ■ ■ ■ ■ ■ ■ ■ ■ Telephone Base and Handset Long Line Cord Short Line Cord for Wall Mounting Desktop/Wall Mount Wedge AC Adapter Two battery packs Belt Clip User Manual Quick Start Card I NSTALL THE H ANDSET B ATTERY Use this procedure to install or replace the battery in the handset. Be sure to follow the battery specifications and safety instructions. See “SAFETY INSTRUCTIONS & WARRANTY” on page iii. CAUTION To reduce the risk of fire, use only 3.6V 850mAh Nickel Cadmium (NiCad) battery pack in this phone. Do not attempt to open the sealed battery pack. All used Ni-Cad batteries must be recycled or disposed of properly in accordance with all applicable laws. a. Press down on the battery cover and slide the cover down to expose the battery compartment. b. Locate the battery “+” and “-” signs inside the battery compartment and the corresponding “+” and “-” on the battery pack. Align the battery pack “+” and “-” with the “+” and “-” in the battery compartment and press down. c. To replace the battery cover, slide the cover upwards until the tab engages and the cover snaps into place. NEED TO KNOW Prior to first use, place the handset in the cradle and charge the battery for at least 12 hours before connecting the telephone line. The charge light on the base comes on to tell you that the handset is charging. INSTALLING THE D933 D933 - 900MHz Cordless C HOOSE L OCATION FOR THE B ASE UNIT The base should be away from all other electronic equipment such as a personal computer, microwave, stereo, or television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or direct sunlight. IN THE A DAPTER a. Plug the AC adapter tip into the DC 9V jack on the base and the other end into an electrical outlet. Be sure that the tip is securely plugged into the jack. Without AC power your phone will not operate. CAUTION You must use a Class 2 power adapter that supplies 9 Volts DC and delivers at least 500mA. Its center tip must be set to positive and its plug must fit the phone’s DC 9V jack. The supplied adapter meets these specifications. Using an adapter that does not meet these specifications could damage the phone or the adapter. INSTALLING THE D933 DC 9V TEL LINE PLUG b. Thread the cord through the clip on the housing to prevent the cord from pulling loose. Be sure that the wall outlet is not controlled by a light switch. D933 - 900MHz Cordless I NSTALL THE TELEPHONE LINE C ORD DESKTOP/WALL M OUNT WEDGE AND You can set your D933 on a tabletop or mount the phone on a wall. T O USE ON A T ABLETOP OR D ESK a. Place the wedge over the upper portion of the base so the arrow points away from the phone. Install the wedge by aligning it over the holes and pressing down and in the opposite direction of the arrow until it snaps into place. b. Plug the long line cord into the phone jack marked TEL LINE. TO M OUNT ON A W ALL a. Place the wedge over the lower portion of the base so the arrow points away from the phone. Install the wedge by aligning it over the holes and pressing down and in the opposite direction of the arrow until it snaps into place. b. Plug the short line cord into the phone jack marked TEL LINE. Tabletop Mounting c. Plug the other end of the line cord into the wall jack. Wall Mounting c. Thread the phone cord through the open channel in the base. d. Plug the other end of the phone cord into the wall phone jack. e. Use the gap on the underside of the base to gather any excess cord. f. Hang the base over the installation hooks (wall plate not supplied). INSTALLING THE D933 D933 - 900MHz Cordless ATTACH THE BELT C LIP You can use the belt clip to hang the handset from your belt. Place the belt clip on the back of the handset. Align the tabs on the belt clip with the slots on the handset. Press the belt clip to the handset to snap the tabs into the slots. Make sure both tabs are securely snapped into the handset slots. Battery Door Release S PARE B ATTERY When the spare battery is charged in the base, it provides operational backup during a power failure (the handset will continue to operate). Place the spare battery pack in the charger by pressing the battery door release and removing the cover. Align the battery pack “+” and “-” signs with the “+” and “-” in the battery compartment and press into place. Replace the cover and verify the spare charge LED is lit. CAUTION To reduce the risk of fire, use only 3.6V 850mAh Nickel Cadmium (NiCad) battery pack in this phone. Do not attempt to open the sealed battery pack. All used Ni-Cad batteries must be recycled or disposed of properly in accordance with all applicable laws. NEED TO KNOW Install the spare battery after plugging in the adapter. INSTALLING THE D933 900 MHz Spare Battery Charger ! CAUTION: To reduce risk of fire, replace only with the same type battery listed in the + User Manual. - VOICE MAIL LINE IN USE SPARE CHARGE HANDSET CHARGE PAGE / FIND A TTACH H EADSET (O PTIONAL ) A headset with a standard 2.5 mm plug may be used in the headset jack on the side of the handset. D933 - 900MHz Cordless FEATURES AND CONTROLS Function Keys Voicemail Light Volume Control Keys Review Key ( DIR Key) ( CALLS Key) CALL # 5 Talk Key & Light Exit/Menu Key 5:05PM MAY 5 SMITH JOHN 1-408-555-1234 SAVE 7-10-11 DELETE Headset Jack Voicemail Light DI R TALK REVIEW EXIT MENU CALLS Dial Pad GHI ABC LINE IN USE SPARE CHARGE JK L MNO TUV WXYZ OPER PQRS FLASH VOICEMAIL DEF Line In Use Light Spare Charge Light Handset Charge Light HANDSET CHARGE HOLD Page/Find Key PAGE / FIND Flash Key Hold Key FEATURES AND CONTROLS D933 - 900MHz Cordless ■ Volume Control Keys (on the side of the handset) ■ ■ ■ ■ ■ ■ adjust the loudness of the handset or handset ringer. Talk Key is used to access the telephone line. Talk Light indicates your phone is off hook or in use. The light remains solid when the handset is in use. Dial Pad numeric keys are used for dialing. Flash Key allows Call Waiting subscribers to switch between two calls. Hold Key places the existing call on hold and the talk light blinks. Function Keys vary depending on the handset’s mode.The functions include: - Save - 7-10-11 - Delete - Redial / P - Voicemail - Edit - Select The key functions are shown and described in “Handset Modes” on page 8. ■ Voicemail Light (on handset and base) flashes if you have messages in your mailbox. ■ Review Key allows you to scroll through menu options and access your Directory Records (Dir) and Caller ID Records (Calls) with one touch from the idle screen. FEATURES AND CONTROLS ■ Exit/Menu Key allows you to setup your phone and utilize the Network Services. ■ Headset Jack allows use of a headset with a standard 2.5mm plug. ■ Line in Use Light comes on whenever this phone, or any other telephone on the line, is being used. ■ Spare Charge Light comes on when the spare battery is in the charger. ■ Handset Charge Light comes on when the handset is in the base. ■ Page / Find Key is a homing system for finding the handset. If you press the PAGE / FIND key, the handset beeps for 20 seconds. NEED TO KNOW Idle mode is the default display when the phone is at rest. To return to the idle display from the other modes, press the EXIT/MENU key. D933 - 900MHz Cordless H ANDSET M ODES IDLE M ODE Depending on the handset’s mode, the functions of the 3 keys below the display vary. 5:05 AM MAY 5 C ALLER ID MODE 3 NEW CALLS REDIAL/P CALL #5 SMITH JOHN 1-800-555-1234 SAVE 7-10-11 DELETE VOICEMAIL ■ Redial / P Key recalls and dials the last phone number dialed. ■ Voicemail Key accesses your voice mailbox if you ■ Save Key saves information to the directory. ■ 7-10-11 Key modifies the format of a number in a Call subscribe to this service through your local telephone company. Voicemail must be setup to use this key. See “Vmail Setup” on page 10. Record so that it will be in the correct format to dial from your phone. ■ Delete Key deletes single or multiple entries from the Caller ID log. FEATURES AND CONTROLS D933 - 900MHz Cordless DIRECTORY MODE P ERSONALIZING - DIRECTORY JOHN SMITH 1-408-555-1234 EDIT DELETE ■ Edit Key edits information in the directory. ■ Delete Key erases digits on the display. It can also delete single or multiple entries from the directory. YOUR PHONE You can personalize your phone by pressing the EXIT/MENU key. - MENU - is displayed on the screen. Using the REVIEW key, scroll through the options. Enter the menu number to select the desired option or press SELECT when the cursor is next to the desired option. The specific number for each option is listed in the following table. - MENU 1=NETWORK SERVS 2=LANGUAGE S ETUP M ODE 3=VMAIL SETUP - MENU 1=NETWORK SERVS 2=LANGUAGE 3=VMAIL SETUP SELECT ■ Select Key selects the option the cursor is next to. FEATURES AND CONTROLS 4=DIAL METHOD 5=CLEAR VM LITE 6=CALL WAIT ID D933 - 900MHz Cordless NETWORK S ERVICES The Network Services option allows you easy access to the network services you subscribe to through your telephone company. To activate a specific Network Service, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to NETWORK SERVS and press SELECT (or press 1). Scroll through the options available and press TALK to activate the displayed Network Service. For a list of the features that are programmed into your phone, please refer to your Quick Start insert. NEED TO KNOW If you would like to have access to a feature that you do not currently subscribe to, please contact your local telephone company. S ELECTING A LANGUAGE The D933 displays in either English or Spanish. To select the language, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to LANGUAGE and press SELECT (or press 2). The following is displayed. - LANGUAGE 1 = ENGLISH 2 = ESPANOL CURRENTLY ENG Press the number for the desired language or press EXIT / MENU to leave as is. V MAIL S ETUP If you subscribe to your local telephone company’s Voicemail service, the VOICEMAIL key can be used to automatically access your mailbox. To setup your Voicemail access number, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to VMAIL SETUP and press SELECT (or press 3). Enter your access number and then press SAVE. -VMAIL SETUPACCESS NUMBER Voicemail systems operate differently and some require additional pauses to be entered. After setting up the Voicemail access number, the screen prompts: -VMAIL SETUPDIAL PASSWORD XX SECONDS LATER 1 = MORE 2 = LESS Pressing 1 adds 3 seconds of pause. Pressing 2 reduces the pause by 3 seconds. When enough pause has been added/ removed, press SAVE. Three to six seconds of pause is suggested and the default is 6 seconds. FEATURES AND CONTROLS 10 D933 - 900MHz Cordless -VMAIL SETUPENTER PASSWORD AND # IF NEEDED Enter your password then press SAVE. If you normally press a # after entering your password, add it to the end of your password here too. S ELECTING A DIALING METHOD The D933 dials in either tone or pulse/rotary mode. To select the dialing method, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to DIAL METHOD and press SELECT (or press 4). - DIAL METHOD 1 = TONE 2 = PULSE CURRENTLY TONE Press the number for the desired dialing method or press EXIT / MENU to leave as is. C LEAR V OICEMAIL LIGHT To clear the voicemail light, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to CLEAR VM LIGHT and press SELECT (or press 5). See “Clearing the Voicemail Light” on page 12. C ALL W AITING ID O PTIONS S ETUP Call Waiting ID options allow you to disposition incoming calls when you are on another call. Feature may not be available in all areas. Contact your local phone company. NEED TO KNOW Caller ID, Call Waiting ID and Call Waiting ID (CWID) options are required from your local telephone company. Please contact your local telephone company to activate these services. NEED TO KNOW When the Show Options is set to “Yes”, Call Waiting ID options is on. When it is set to “No”, Call Waiting ID is off. To turn Call Waiting ID options on/off, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to CALL WAIT ID and press SELECT (or press 6). -CALL WAITINGSHOW OPTIONS 1 = YES 2 = NO CURRENTLY NO Press the number for the desired option or press EXIT / MENU to leave as is. 11 FEATURES AND CONTROLS D933 - 900MHz Cordless USING THE D933 ANSWERING CALLS You can answer a call two ways: ■ Press TALK. ■ Press FLASH to answer Call Waiting calls. USING VOICEMAIL If you subscribe to your local telephone company’s Voicemail Service, you can use your VOICEMAIL key to automatically access your mailbox. (To setup your Voicemail, see “Vmail Setup” on page 10.) When your VOICEMAIL light flashes, or you see the screen display MESSAGE WAITING, press the VOICEMAIL key to access your Voicemail. C LEARING THE VOICEMAIL LIGHT The Voicemail light may remain on after reviewing your messages remotely even when there are no messages. To clear the light, press EXIT / MENU and then press 5 for CLEAR VM LITE to turn the light off. VOICE MAIL LIGHT CLEARED is displayed. USING C ALL WAITING ID (CWID) OPTIONS When a new call comes in while you are talking, you will hear a tone. The new caller’s name and phone number, if available, will be displayed. You can either alternate between calls or disposition the call. Feature may not be available in all areas. Contact your local phone company. NEED TO KNOW Caller ID, Call Waiting ID and CWID Options are required from your local telephone company. Please contact your local telephone company to activate these services. A LTERNATING B ETWEEN C ALLS When you receive a Call Waiting call and want to connect, press FLASH. The active call will be placed on hold and the new call will be active. ■ Press FLASH to alternate between calls. ■ Press TALK to end the call. D ISPOSITIONING C ALLS If you subscribe to Call Waiting ID options and Show Options is set to On; when you hear the Call Waiting tone, you can apply a disposition to the call. ■ Press one of the 5 digits listed below to go directly to the corresponding option. ■ Follow the on screen prompts, when displayed, to finish dispositioning the call. USING THE D933 12 D933 - 900MHz Cordless U SING N ETWORK S ERVICES NEED TO KNOW You must disposition the call within 25 seconds of the Call Waiting tone. - MENU OPTIONS 1=VM Sends the new caller to voicemail to leave a message. 2=BUSY Plays a pre-recorded message from your phone company that you are on the telephone and will call them back. 3=3WAY Connects the new caller with the existing call to form a 3 way conference call. 4=PLS HOLD 5=DROP & ANSWER 13 USING THE D933 Places the new call on hold, plays a pre-recorded message from your phone company that you are on the phone and will be with them shortly. Drops the existing call and answers the new call. Your phone is programmed so that you can easily use all of the convenient network services that you subscribe to through your telephone company. To use any of these features, press EXIT / MENU. Using the REVIEW key, scroll through the options until the arrow is next to NETWORK SERVS and press SELECT (or press 1). For a list of the features that are programmed into your phone, please refer to your Quick Start insert. a. Press REVIEW key to scroll through the features until the desired feature is displayed. b. Press the TALK key to activate the feature. NEED TO KNOW If you would like to have access to a feature that you do not currently subscribe to, please contact your local telephone company. D IALING a. Press TALK. b. Use the keypad to dial the phone number. D933 - 900MHz Cordless PRE -DIALING Pre-dialing allows you to enter the number and verify it before placing the call. a. Use the keypad to enter a telephone number. b. Check the number on the display. If the number is wrong, press DELETE to delete the entry digit-by-digit. c. When the correct number is displayed, press TALK to place the call. C ONVENIENCE D IALING You can quickly dial directly from: DIALING FROM C ALLER ID R ECORDS a. Press the CALLS () key. b. Use the REVIEW key to find the call record desired. c. Use the 7•10•11 key to change between the different formats and choose the right format to dial the number from your phone. d. Press TALK to place the call. DIALING FROM DIRECTORY RECORDS a. Press the DIR () key. b. Use the REVIEW key to find the directory record desired. See “Creating Your Directory List” on page 17. Also, see “Looking up Records in the Directory” on page 16. c. Press TALK to place the call. ■ Caller ID Records ■ Directory Records ■ Last Number Redial NEED TO KNOW The 7•10•11 key allows you to modify the format of a number in a call record so that it will be in the correct format to dial from your phone. For example: ■ 7 digits = 555-1234 ■ 10 digits = 408-555-1234 ■ 11 digits = 1-408-555-1234 You must choose the correct format to dial the area code and number of the call record chosen. LAST NUMBER R EDIAL To automatically redial the last number dialed, press REDIAL / P. USING THE D933 14 D933 - 900MHz Cordless ADJUSTING THE VOLUME A DJUSTING THE H ANDSET VOLUME a. Press the TALK key. b. Press the or VOLUME key on the side of the handset while the phone is in use to increase or decrease the volume. There are four volume levels. A DJUSTING THE H ANDSET R INGER VOLUME a. Press the or VOLUME key on the side of the handset while the phone is not in use. b. You hear the sound of the ringer as you adjust the volume. The ringer volume can be set at different levels of rings. USING H OLD You can place a call on hold by pressing the HOLD key. The Talk light flashes slowly while calls are on hold. There are three ways to take a call off hold: a. b. Press TALK or HOLD to resume the call. Pick up the call on another extension. c. The caller hangs up. T IMING C ALLS When you are on a call, a call timer is displayed. The timer counts the entire length of the time you are on the phone. When the timer goes past 99 minutes and 59 seconds, it starts over at 0:00. 15 USING THE D933 TEMPORARY TONE S ERVICE If your phone is set to Pulse and you need Tone service for interacting with bank and other automated services, you can temporarily change your dial setting to Tone. Press * during the call and the phone switches to temporary Tone service for the duration of the call. The phone returns to Pulse service when you hang up. See “Selecting a Dialing Method” on page 11. L OCATING L OST H ANDSET Should you misplace your handset, you can locate it quickly and easily by pressing the PAGE / FIND key on the base. The handset beeps for 20 seconds, or until you either ■ Press the PAGE / FIND key again or ■ Press any key on the handset. If the handset does not beep, it is either out of range, or the battery needs recharging. L OW B ATTERY When the handset battery charge becomes low you will hear an audible tone and will see the display message RECHARGE BATTERY. You have approximately 5 minutes to conclude your call or switch phones before your call is dropped. NEED TO KNOW Prior to first use, place the handset in the cradle and charge the battery for at least 12 hours. The charge light on the base comes on to tell you that the handset is charging. D933 - 900MHz Cordless C ALLER ID R ECORDS R EVIEWING C ALLER ID R ECORDS a. b. c. Press the CALLS () key. The newest call is displayed. Use the REVIEW key to move through the call log. Press EXIT / MENU to return to the idle mode. NEED TO KNOW D IRECTORY R ECORDS LOOKING UP R ECORDS IN THE DIRECTORY Looking Up Records Using REVIEW a. Press the DIR () key. b. Use the REVIEW key to find the directory record desired. c. When the end of the directory list is reached, the following is displayed. See “Creating Your Directory List” below. A diamond in front of the caller’s name in the Caller ID records indicates the call has been received since the last review of the log. - DIRECTORY 45 AVAILABLE TO ADD NEW PRESS EDIT S AVING CALLER ID R ECORDS See “Copying a Caller ID Record” on page 17. D ELETING I NDIVIDUAL CALLER ID R ECORDS a. b. c. Press the CALLS () key. Use the REVIEW key to find the record you want to delete. Press DELETE. DELETED appears. D ELETING A LL C ALLER ID RECORDS a. b. Press CALLS (). Press and hold DELETE. The following is displayed: DELETE ALL? 1=YES 2=NO d. Press EXIT / MENU to return to the idle mode. Looking Up Records Alphabetically a. Press the DIR () key. b. Press a number key associated with the letter of the directory record. For example, if you want to find the directory record for Red Riding Hood, press 7 until the first record starting with the letter “R” is displayed. USING THE D933 16 D933 - 900MHz Cordless c. Press REVIEW to see additional records starting with the letter “R.” d. Press TALK to call the name/number displayed. C REATING YOUR DIRECTORY LIST You can create a personal phone directory containing up to 50 names and numbers. Once you create your personal phone directory, you can automatically dial from the directory. NEED TO KNOW To edit the name and number field, you must be in Directory mode. For details see “Creating or Editing” below. Creating or Editing You can enter up to 16 characters in the name field and 32 characters in the number field. a. You can create your directory in two ways: ■ Copy a Caller ID record to the directory. ■ Create a new directory record. - DIRECTORY 45 AVAILABLE TO ADD NEW PRESS EDIT Copying a Caller ID Record 17 a. Press the CALLS () key. b. Use the REVIEW key to find the call record desired. c. Use the 7•10•11 key to change between the different formats and choose the right format to dial the number from your phone. d. Press SAVE. - SAVED - is displayed. USING THE D933 Press the DIR () key. - To edit a record press the REVIEW key until the desired record is displayed. - To create a new record press the REVIEW key until the following is displayed. b. Press the EDIT key. Enter or edit the number. - Use the DELETE key to erase a letter or number. - Press the REDIAL / P key to add a three second delay (pause). c. Press the SAVE key. SAVED is displayed. Enter or edit the name. - Use the number key pad to enter in characters. - Use the DELETE key to erase a character. d. Press the SAVE key. SAVED is displayed. D933 - 900MHz Cordless Optional Method for Creating a New Record DELETING DIRECTORY R ECORDS a. From the idle screen, enter the phone number. b. Press the SAVE key. Enter or edit the name. - Use the number key pad to enter in characters. Deleting an Individual Directory Record a. Press DIR (). b. Use the REVIEW key or look up alphabetically (see “Looking up Records in the Directory” on page 16) to locate the record you want to delete. c. Press DELETE. The following is displayed. Entering Alphanumeric Characters Each number is assigned a set of letters. Press the corresponding number until the desired letter is displayed. For Example: to enter JOHN: press 5 once; press 6 three times; press 4 two times. Finally, press 6 two times. If the next desired letter is on the same key as the current letter, press the REVIEW key to move to the next position. To enter a blank space, press REVIEW. DELETE? 1=YES 2=NO d. Press 1 to delete or press the DELETE key again. Special Symbols e. DELETED is displayed. When you edit a name, you can also use the * and # keys to select the following symbols in the name field: Deleting All Directory Records * / @ & ‘ Adding Special Characters a. Press DIR (). b. Use the REVIEW key to locate any record. c. Press and hold DELETE. The following is displayed. You can add special characters by: DELETE ALL? 1=YES 2=NO ■ Press the REVIEW key to add a space in the name field. The phone dials the number exactly as it is stored in the directory. d. Press 1 to delete all or press the DELETE key again. e. 50 AVAILABLE is displayed. USING THE D933 18 D933 - 900MHz Cordless R EADING DISPLAY M ESSAGES ■ ■ END OF LIST You have reached the end of the directory or call records. Press either REVIEW or to see other records. ■ ■ LONG DISTANCE The incoming call is long distance. ■ MESSAGE WAITING You have a message in your voice mailbox. ■ NAME UNAVAILABLE The person is calling from an area that provides number-only Caller ID service, or you can be in a service area which only shows the number. ■ NO CALLS There are no call records stored in memory. 19 ■ USING THE D933 PRIVATE The caller has purposely chosen to block his/her caller ID information. ■ RECHARGE BATTERY The handset battery is getting low. Place the handset in the base in order to recharge. INCOMPLETE DATA The Caller ID information sent from the telephone company is incomplete for this caller. There is no problem with the phone. NO DATA SENT The phone did not receive Caller ID information from the phone company. The D933 informs you of status by displaying the following messages: ■ UNAVAILABLE Caller ID information is not available from the caller’s area. ■ Only number is displayed The person is calling from an area that provides number-only Caller ID service, or you could be in a service area which only shows the number. D933 - 900MHz Cordless TROUBLESHOOTING PROBLEM / SOLUTION ■ Handset or Base Lockup (Handset or Base does not respond to any key press; display on LCD will not change; no dial tone present) - Reset the phone by removing the batteries from the handset and base. Unplug the power adapter. After 30 seconds, first plug the power adapter back in and then reinstall the batteries in the handset and base. ■ Blank or faint screen - Place the handset in the cradle for several seconds. Ensure the handset is making contact in the cradle. - Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. - Recharge or replace the battery. See “Install the Handset Battery” on page 2 for details. ■ Caller ID/Call Waiting ID doesn’t work properly - Verify that Caller ID service is active. Call your local telephone company’s business office to ensure that your services are active. You can verify that your Call Waiting ID is active by listening for a double tone which indicates that another call is being received. - Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. ■ Handset charge light does not work - Check whether the handset is making contact in the cradle. - Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. - Verify that the handset battery has been installed correctly. See “Install the Handset Battery” on page 2. ■ Base charge light does not work - Check the AC adapter. Be sure that the adapter is not damaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. - Verify that the spare battery has been installed correctly. See “Spare Battery” on page 5. TROUBLESHOOTING 20 D933 - 900MHz Cordless ■ Handset lights do not work - Press the TALK key to test. The talk light should come on. - Recharge or replace the battery. See “Install the Handset Battery” on page 2 for more details. ■ INCOMPLETE DATA - Call information was distorted before reaching the unit. Normal static on the telephone line can cause an INCOMPLETE DATA message. If this condition persists, check with your local telephone company to ensure that there is not a problem with your phone line. ■ Phone does not ring - Verify that the telephone line cord is connected, secure and inserted in the proper jack. - Verify the handset ringer is On. See “Adjusting the Handset Ringer Volume” on page 15. - If the phone still does not ring, you might have too many communication devices hooked to a single line. A communication device can be a phone, modem, or facsimile (FAX) machine. Contact your your local telephone company Business Office for help calculating the limit for your residence or business. - Move the handset closer to the base. ■ No dial tone - Verify that the line cord is connected, secure 21 TROUBLESHOOTING and inserted in the proper jack. - Check that the handset is fully charged. - Move the handset closer to the base. ■ The handset does not respond to the PAGE/FIND key - The handset is not communicating with the base. The handset is either out of range or the battery needs recharging. - Check the AC adapter. ■ Handset does not work - Check the AC adapter. Be sure that the adapter is undamaged and that it is securely plugged into a working outlet. Also check that the wall plug is not controlled by a wall switch. - Place the telephone in the cradle for several seconds. Ensure the handset is making contact in the cradle. - Recharge or replace the battery. See “Install the Handset Battery” on page 2 for more details. ■ Voicemail light is on when there are no messages in the mailbox - Turn the light off manually by following the steps in “Clearing the Voicemail Light” on page 12. D933 - 900MHz Cordless ■ VOICEMAIL key dials my passcode before the system is ready for it. - Add more pauses to the dialing number. See “Vmail Setup” on page 10. ■ NO DATA SENT - Check your service. Call your local telephone company to ensure that you have Caller ID or Call Waiting ID service. - Check the answering machine. Ensure that your answering machine is set to answer after two rings. - Ensure you answer the call after two rings. - Check Call Forwarding. Ensure that Call Forwarding is turned off. - Contact your local telephone company’s Service Department if the problem continues for more than 24 hours. Your your local telephone company central office may be temporarily experiencing an overload. TROUBLESHOOTING 22
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