Circle Media CIRCLE Circle User Manual Phil Edit key

Circle Media Inc. Circle Phil Edit key

User manual

USER MANUALVersion 1.0 — October 2015
TABLE OF CONTENTSINTRODUCTION GETTING STARTED CIRCLE FEATURES MYCIRCLE LEGAL3 4 5 6 7
GETTING STARTED
4Circle Media Inc. (Circle) was founded in January 2014 with oces located in Portland, Ore. and Cypress, CA. Circle exists to develop family-centric products that redefine how we connect. Circle User ManualWelcome to the Circle FamilyWHAT IS CIRCLE?Circle pairs wirelessly with your home network and helps you manage the online experience of every family member in your household. With the Circle Home app, parents can create unique profiles and use features such as Time Limits to limit screen time or BedTime to ensure devices aren’t being used when they’re not supposed to be. Insights provides you with up-to-date information on what your kids are viewing online and Circle can even Pause the internet for times when you want some more family time.
5Circle User ManualMeet CircleCircle Front Circle FPower ButtonUSB  Power LED Power IndicatorEthernet (Lift Tab) Circle Back ront Power ButtonUSB PowerLED Power IndicatorEthernet (Lift Tab)leBack Circl
6•Circle •USB cable (included) •USB power adapter (included) •Circle Home App •A Wi-Fi network with name & passwordCircle User ManualSetting Up CircleTHINGS YOU WILL NEED•The Circle Home app requires an iOS device (iPhone, iPad, or iPod Touch) running iOS 8 or later. •A compatible Wi-Fi router.SYSTEM REQUIREMENTSTo setup Circle, please have the following ready:
7Circle User ManualSetting Up CircleTO POWER ON CIRCLE1. Plug the USB cable to the power adapter and connect to a power outlet. 2. Circle should power up by itself and the LED will turn on indicating that Circle has power. 3. If Circle does not power on, press and hold the power button for a few seconds to turn on or let Circle charge for a few minutes before powering on.DOWNLOAD CIRCLE HOME APP1. Visit meetcircle.com/app to download the app from the Apple App Store to your iOS device.Circle is setup and managed through the Circle Home app.TO POWER OFF CIRCLE1. Plug the USB cable to the power adapter and connect to a power outlet. 2. Circle should power up by itself and the LED will turn on indicating that Circle has power. 3. If Circle does not power on, press and hold the power button for a few seconds to turn on.Circle was designed with enterprising kids in mind and has an internal battery that will keep it going even if its unplugged. There are times where you may need to turn Circle o.
8Circle User ManualSetting Up CircleTO SETUP CIRCLE1. Launch the Circle Home app from your iOS device. 2. Tap Begin. 3. Follow the instructions in the app to Pair your Circle with your home Wi-Fi, setup your account, and create profiles for Family Members.
9Circle User ManualUnmanaged DevicesWHAT DEVICES SHOULD BE UNMANAGED?Unmanaged devices are ignored by Circle. There are some devices that Circle should ignore such as:•Smart thermostats or smoke detectors •Wi-Fi enabled outlets or light switches •Sensitive Wi-Fi controlled equipment •Other smart home devices  Letting Circle know which devices to ignore will ensure that none of your smart home devices accidentally get Paused or Filtered.
10The final step in setting up your Circle is to decide the settings for your Home overall.  As with family member profiles, you can set a Filter Level, Time Limits, and a BedTime for your Home as well. Just follow the same process as before. NOTE: Any device that does not belong to a particular family member will automatically become a Home device (except the devices you have told Circle to ignore). Additionally, Any new device that joins your network after you have set up Circle will automatically become a Home device. You can reassign that device to a family member easily (see page <>). Circle User ManualHome UserHOW “HOME” WORKS
CIRCLE FEATURES
12Getting Circle setup in your home is just the beginning. Now that each family member has their own unique Circle profile, you have what you need to shape the online experience for your family and gain valuable insight into what they do online. In the following pages, each of the Circle features will be described with additional detail and suggestions for how to use them. You will find helpful resources for: •Understanding the Home Screen •Pausing the Internet •Understanding the Profile Screens •Insights View •Managing  Devices •Changing the Filter Level •Changing Time Limits •Changing the BedTime •MyCircle •And, the Circle App MenuCircle User ManualCircle FeaturesUSING CIRCLE DAY-TO-DAY
13Circle User ManualThe Home ScreenThe Home Screen is where you can access all of Circle’s features.MenuFamily Member ProfilesPauseDevicesHome UserAccess additional options to manage Circle.Tap for more options. The color or the circle indicates their Filter level.Manage and view a list of all the devices on your home network.View and change settings for the Home user.Pauses internet for the entire home network.
14Circle User ManualPause the InternetTO PAUSE ALL INTERNETIt’s dinnertime. Or maybe you’re trying to get the attention of one of your family members. Circle gives you the ability to pause the Internet. You can Pause the whole network, individual family members, or even specific devices.1. On the Home Screen, tap Pause. 2. To Un-Pause, tap again.
15Circle User ManualPause the Internet (cont.)TO PAUSE A FAMILY MEMBER1. On the Home Screen, tap the Family Member you want to Pause. 2. On their Profile Screen, tap Pause. 3. To Un-Pause the Family Member, tap again.
16Circle User ManualPause the Internet (cont.)TO PAUSE A DEVICE1. On the Home Screen, tap Devices. 2. Select the device you want to pause from the Devices list. 3. Tap Pause on the Device Settings screen. 4. To Un-Pause, tap again.
17Circle User ManualFamily Member Profile ScreenThe Profile Screen is the heart and soul of the Circle Home app. Here you can view details on your Family Member’s internet activity, fine-tune what they can and can’t see, and set time limits on when the Internet is available to use.InsightsDetailed view of time spent on various internet activities.DevicesSee which devices are assigned.Filter LevelAdjust Filter Level and settings by category and Custom Filters.EditEdit Profile Name and Photo or Delete Profile.Time LimitsSet limits on internet use by day or specific platforms. BedTimeChoose a timeframe to prevent internet use.
18Circle does all the math for you and calculates the time spent on websites and dierent services, such as Facebook or Netflix. Insights displays the information you are looking for clearly and neatly.Circle User ManualInsightsView the duration all internet activity by Day, Week, Month, or even Year.TOTAL TIME SPENTActivity is organized by category and platform and ordered by longest duration spent at the top so you can easily see where the most time is spent online.TOP SITESHistory displays a list of sites that were visited and even shows you sites that were attempted to be accessed even though they were filtered out.HISTORY
19Circle User ManualInsights (cont.)1. Tap the corresponding duration you’d like to view. 2. The total time online is shown.TO VIEW BY DAY, WEEK, MONTH, OR YEAR1. Tap the category name. 2. A detailed list of sites visited will be shown along with the time spent on that site. 3. Tap the category name again to close the list.TO VIEW MORE DETAILS IN A CATEGORY
20Circle User ManualInsights (cont.)1. In the category list view, tap the website. 2. Click on Visit Website to view the url in your web browser.1. In the category list view, tap the website. 2. Tap Filter for “Family Member Name”. 3. The site will now be filtered for the Family Member and they will no longer be able to access that site.IF YOU ARE UNSURE OF WHAT WEBSITE IS LISTEDIF YOU’D LIKE THE FAMILY MEMBER TO NOT VIEW THIS SITE ANYMORESee “Custom Filter” if you’d like to allow the site again.To view the website:To filter the website:
21Circle User ManualInsights (History)FILTERED HISTORY1. Click on the website you want to always allow. 2. Tap Always allow for “Family Member Name.” 3. The site will no longer be filtered and can always be accessed.ALWAYS ALLOW FILTERED SITEIf the website is not supposed to be filtered:See “Custom Filter” if you’d like to filter the site again.On the History page, the Filtered tab will show date and time of attempts to access a Filtered site.
22Circle User ManualInsights (History)VISITED HISTORY1. Click on the website you want to filter. 2. Tap Filter for “Family Member Name.” 3. The site will now be filtered and can no longer be accessed.FILTER VISITED WEBSITEIf you’d like the family member to not view a site anymore:See “Custom Filter” if you’d like to allow the site again.The Visited tab displays websites that were opened by date and time.
23Quickly see which devices are assigned to your Family Member.Circle User ManualFamily Member Devices1. Tap the device name. 2. See “Device Settings” for more.TO VIEW THE SETTINGS FOR A FAMILY MEMBER’S DEVICE1. Tap “See all devices”. 2. A list of all the devices on your home network will be shown. 3. See ”Devices” for more.TO SEE ALL DEVICES
24The Filter Settings is the control hub for everything your Family Member can and can’t view. Use one of our Filter Levels or customize to your heart’s content.Circle User ManualFilter SettingsFILTER LEVELSPRE-KThe Pre-K filter is designed for kids 5 years old and under providing an incredibly safe browsing experience with only sites and apps that are appropriate for this age group.KIDThe Kid filter works for kids 6-12 years old. General platforms like education and kid safe experiences are available by default while filtering out sites designed for older age groups, like social media.Circle has expertly crafted settings based on age.
25Circle User ManualFilter Settings (cont.)FILTER LEVELSTEENThe Teen filter is crafted for teens 13-17 years old. Most platforms, categories, and apps are available while providing filters for popular apps not approved for this age group. Inappropriate categories are filtered and invisible by default.ADULTThe Adult filter is appropriate for ages 18 years old and up. Nearly all platforms, categories, and apps are available except those that are deemed explicit and mature.NONENone is designed for users that do not need any filters. Features such as Time Limits, Pause, and Insights are not available for profiles set to None.TO SET A FILTER LEVEL1. Select the desired setting for your Family Member. 2. Tap Save to set.
26Circle User ManualFilter Settings (cont.)PLATFORMSAVAILABLE PLATFORMSCircle has included popular online platforms that help make filtering the right content easy. Platforms are available to toggle based on your Filter Level setting.Facebook Instagram NetflixPinterest Snapchat TumblrYouTube Minecraft NickelodeonCartoon Network Netflix Kids Club PenguinDisney PBS Kids PeriscopeMeerkat Reddit HBO GOTwitter
27Circle User ManualFilter Settings (cont.)CATEGORIESWith a flick of a switch, categories gives you a simple way to adjust what your Family Member sees onlineAPP STORESites that are dedicated to the purchase of apps, primarily those for mobile platforms such as the Apple App Store and Google Play.BLOGSBlogs that are hosted by major blogging platforms like Tumblr, Typepad, Blogger, and Wordpress.BUSINESSBusiness related sites across several industries. Including goods & services and finance as well as sites related to employment, job postings, etc.CREATIVE ARTSSites related to artistic expression, specifically visual arts as well as dedicated venues, such as museums.  CHAT+FORUMSites dedicated to multimedia messaging services, online chat, bulletin boards, and forums.
28Circle User ManualFilter Settings (cont.)CATEGORIESEDUCATIONSites pertaining to learning, teaching, educational institutions, and career preparation.EMAILOnline email providers.EXPLICIT CONTENTSites that host adult content of a sexually-explicit nature.GAMBLINGSites related to online gambling, lotteries, casinos, and other gambling establishments (i.e. racetracks).FAMILYSites related to family issues such as parenting, adoption, etc.DATINGPlatforms dedicated to dating and personal ads such as Match.com, OKCupid, or Tinder.
29Circle User ManualFilter Settings (cont.)CATEGORIESGOVERNMENT + POLITICSGovernmental sites as well as those connected generally to politics, lobbying, and military.HEALTHHealth related sites including personal health, medicine, and fitness as well as sites related to sex education.HOBBIESSites for non-sports related recreational activities such as automobiles, toy models, etc.HOME+FOODSites related to home care, DIY, and food or drink. Many sites whose main focus is alcohol will be located in the Mature category due to the nature of that content.GAMESSites dedicated to games like video games, board games, card games, or puzzles. Some sites that include games within a platform (i.e., Facebook) will be controlled by that platform.
30Circle User ManualFilter Settings (cont.)CATEGORIESMATURESites that host a significant volume of mature content that are not sexually explicit, but are still generally considered inappropriate for children. This includes content related to 18+ or 21+ activities such as alcohol and tobacco consumption, content with an elevated level of violence or profanity, or sites dedicated to the display or sale of lingerie.ISSUES+LIFESTYLESSites related to specific social issues, lifestyles, philosophies, and religion.MUSICSites related to musicians as well as audio downloading or streaming.NEWSNews and news-related sites.ONLINE SHOPPINGSites dedicated as points-of-sale, auctions, or classified services (i.e. Craigslist).PHOTOSites for photography related activities as well as many sites displaying photos.
31Circle User ManualFilter Settings (cont.)CATEGORIESSCIENCE+TECHNOLOGYSites related to physical and social sciences as well as technologies like computers and artificial intelligence.SEARCH+REFERENCEThis category includes all search engines and reference sites.SOCIAL MEDIASites that host social networking, whether professional, personal, or photo/art sharing such as Facebook, Flickr, or Twitter.SPORTSSports related sites including professional teams, clubs, and sports media providers.VIDEOSites that host and stream video on demand.ADSIncludes sources for online advertising. Filtering advertisements will eliminate most ads from websites that you visit.
32Now that you’ve learned about which platforms are available and how each category is defined, Circle lets you cater the Filter Settings just the way you want it for each Family Member.Circle User ManualFilter Settings (cont.)TO SET THE FILTER OF A PLATFORM OR CATEGORY1. Switch the toggle on or o by tapping the platform or category you’d like to select. 2. Tap Save when finished.Not AllowedAllowedPlatform or Category will be filteredPlatform or Category will not be filtered
33Circle User ManualFilter Settings (cont.)TO ALWAYS ALLOW A WEBSITE1. On the Filter Settings screen, tap Custom Filter on the bottom. 2. Tap Add Website and enter in the url of the site you’d like to allow. 3. The Family Member will now be able to access the site no matter the Filter Level or Setting.CUSTOM FILTERSometimes a Filter Setting is still allowing a site that you would like to block or sometimes you’d like to allow a specific site that is being filtered. Custom Filters is here to help and will let you control Filter Settings on a site by site basisTO NOT ALLOW A SPECIFIC WEBSITE1. Tap the URL to toggle the switch o to filter out the website. 2. The Family Member will no longer be able to access the site no matter the Filter Level or Setting.
34Circle User ManualFilter Settings (cont.)TO REMOVE A WEBSITE FROM CUSTOM FILTER1. Tap Edit on the top right corner. 2. Tap the delete button. 3. The website will now be removed from Custom Filter. 4. Tap Done to save.CUSTOM FILTER
35Time Limits is a powerful feature that allows you to control how much time is spent online by day, on each platform, or by a particular category. The Daily Time Limit will always be the maximum time allotted online even if Platforms and Categories are set for a longer total time.Circle User ManualTime Limits1. Turn on Time Limits by toggling the Enable switch. 2. Tap the name of the Family Member under Daily Time Limit, a Platform (i.e. Minecraft), or a Category (i.e. Blogs) that you’d like to adjust. 3. Scroll up or down to set your desired time. 4. Tap close. 5. Make sure to hit Save at the top right when you are finished.TO SET A DAILY TIME LIMIT OR SET TIME LIMITS FOR A PLATFORM OR CATEGORYTO TURN OFF TIME LIMITS1. Toggle the enable switch to turn o. 2. Tap Save.
36Set a stop and start time for when you want your Family Member’s devices to be oine so BedTime can remain for sleeping and not browsing.Circle User ManualBedTime1. Turn on BedTime by toggling the Enable switch. 2. Set a BedTime for when you want your Family Member’s devices to stop internet activity. 3. Set an Awake time for when you want to resume internet activity. 4. Make sure to hit Save at the top right when you are finished.TO SET A BEDTIMETO DISABLE BEDTIME1. Toggle the enable switch to disable BedTime. 2. Tap Save.
37Circle User ManualEdit or Delete ProfileTO EDIT PROFILE PHOTO TO DELETE A PROFILE1. Tap the profile photo. 2. You can either take a new photo, choose an existing photo from your library, or clear the photo. The default is the first letter of the name, 3. Tap Done to save your new setting.TO EDIT PROFILE NAME1. Tap the name. 2. Enter in desired name. 3. Tap Done to save your new setting.1. Tap Delete Profile. 2. Click Delete again to confirm.Deleting a profile is permanent and will remove all settings and data.
38Circle User ManualDevicesThe Devices screen lists all the devices on your home network and gives you a quick glimpse of who each device belongs to. Selecting a device from the list allows you to customize its settings.LIST OF DEVICES DEVICE SETTINGS
39Circle User ManualDevices (cont.)DEVICE SETTINGSTO RENAME A DEVICE1. On the Device Settings Screen, tap Device Name. 2. Enter in a new name for the device. 3. Tap Done when finished.Renaming a device will make it easier to identify and assign.
40Circle User ManualDevices (cont.)DEVICE SETTINGSTO ASSIGN OR REASSIGN A DEVICE1. On the Device Settings Screen, tap Assigned to. 2. Select the Family Member you’d like to assign the device to. You can also assign a device to the Home user or Unmanaged.
41Circle User ManualDevices (cont.)DEVICE SETTINGSTO REMOVE A DEVICE1. On the Device Settings Screen, tap Remove Device from Circle. 2. Click Remove to confirm.The device will automatically be added back to your list if it connects to your network again.
42Circle User ManualMenuHOMEThe Circle Home app menu gives you access to additional features.Head back to the Home Screen.Add a new Family Member.Check Circle’s signal strength.ADD PROFILESIGNAL STRENGTHManage notifications, Disable Circle, Reboot Circle, and Reset Circle to factory settings.MANAGEAsk Circle Support for help.HELPList of Devices Screen. See pageDEVICES
TIPS AND TROUBLESHOOTING
44Restart both your Circle and your router. To restart Circle: 1. Press and hold the power button on the back of the device for about 10 seconds until the light turns o. 2. Wait a few moments for it to completely shutdown. 3. Press the button again to restart your Circle. To restart your router: 1. Remove the power cable from the back of your router and wait 10 seconds then re-insert the cable. 2. The router should now restart. If the internet is still slow: Use the ethernet cable that came with the Circle device to connect Circle to your router directly. Circle User ManualHardware IssuesINTERNET IS SLOWIf your internet is experiencing speed decreases when Circle is paired to your network:
45Temporarily set the filter level to None for the user who is connected to the device that needs to upload the large file. 1. Select the user from the Circle home screen. 2. Tap Filter Level. 3. Select None . 4. Return the filter level to its desired setting when uploading is complete.Circle User ManualHardware IssuesINTERNET IS SLOW (cont.)If you are experiencing slow upload speeds for large files:
46Circle works with one network at a time. It will manage devices on your home network, but if the device connects to another network outside of the home or a cell network, it will become unmanaged. Stay tuned. We are currently working on a solution to extend Circle into the mobile environment.Circle User ManualHardware IssuesDevices Aren't Being Managed When Switched to Cell NetworkCircle currently only manages devices that the home network is paired with.
47Set the filter level to None for the user who is connected to the device that needs to access the VPN. 1. Select the user from the Circle home screen. 2. Tap Filter Level. 3. Select None. 4. Return the filter level to its desired setting when access to the VPN is no longer needed.Circle User ManualHardware IssuesUnable to Access VPNIf you are unable to access your VPN or the connection is slow:PAUSE ISN'T WORKING RIGHT AWAYWhen you Pause a user, device, or the whole network, sometimes it may take a few moments before the Pause is in eect.
48Circle User ManualHardware IssuesFILTERED/UNFILTERED SITE IS LOADING/NOT LOADINGIf a website that you have restricted through filters is still loading:The website may be cached and is only showing previously saved information. Websites cache data to help your browser load faster. With Circle filters enabled, once the page is loaded, it will become inoperable and a refresh will not reload new content.If you are unable to load a website that you no longer want filtered:The settings may be cached in the browser. Since the website was previously restricted by your Circle settings, the browser caches the settings and assumes the website is still restricted.  1. Try reloading the website. 2. Quit the web browser and reopen it. 3. Your new Circle settings should take eect and allow the website to load properly.If you are still unable to load the website:1. The new settings may still be implementing. Give it a moment and try again. 2. Please check your settings to make sure that the correct website has been unfiltered or that the correct user or device were selected for this change.
© 2015. CIRCLE MEDIA INC. ALL RIGHTS RESERVED.
  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  interference received, including interference that may cause undesired operation.  Changes or modifications not expressly approved by the party responsible for compliance could  void the user's authority to operate the equipment NOTE: This equipment has been tested and found to comply with the limits for a Class B digital  device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  protection against harmful interference in a residential installation. This equipment generates, uses  instructions, may cause harmful interference to radio communications. However, there is no  guarantee that interference will not occur in a particular installation. If this equipment does cause  harmful interference to radio or television reception, which can be determined by turning the  equipment off and on, the user is encouraged to try to correct the interference by one or more of  the following measures:  -- Reorient or relocate the receiving antenna.  -- Increase the separation between the equipment and receiver.  -- Connect the equipment into an outlet on a circuit different from that to which the receiver is  connected.  -- Consult the dealer or an experienced radio/TV technician for help.    The distance between user and products should be no less than 20cm
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