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USER MANUAL

Version 1.0 — October 2015

TABLE OF CONTENTS

INTRODUCTION

GETTING STARTED

CIRCLE FEATURES

MYCIRCLE

LEGAL

GETTING STARTED

Circle Media Inc. (Circle) was founded in January 2014 with oces

located in Portland, Ore. and Cypress, CA. Circle exists to develop

family-centric products that redeﬁne how we connect.

Circle User Manual

Welcome to the Circle Family

WHAT IS CIRCLE?

Circle pairs wirelessly with your home network and helps you manage the

online experience of every family member in your household. With the Circle

Home app, parents can create unique proﬁles and use features such as Time

Limits to limit screen time or BedTime to ensure devices aren’t being used

when they’re not supposed to be. Insights provides you with up-to-date

information on what your kids are viewing online and Circle can even Pause

the internet for times when you want some more family time.

Circle User Manual

Meet Circle

Circle Front

cle

Power

Button

USB

Power LED Power

Indicator

Ethernet

(Lift Tab)

Circle Back

ower

utton

USB

ower

ED Power

Ind

ica

tor

thernet

(

Lift Tab)

Back

irc

•Circle

•USB cable (included)

•USB power adapter (included)

•Circle Home App

•A Wi-Fi network with name & password

Circle User Manual

Setting Up Circle

THINGS YOU WILL NEED

•The Circle Home app requires an iOS device (iPhone, iPad, or iPod

Touch) running iOS 8 or later.

•A compatible Wi-Fi router.

SYSTEM REQUIREMENTS

To setup Circle, please have the following ready:

Circle User Manual

Setting Up Circle

TO POWER ON CIRCLE

1. Plug the USB cable to the power adapter and connect to a power outlet.

2. Circle should power up by itself and the LED will turn on indicating that

Circle has power.

3. If Circle does not power on, press and hold the power button for a few

seconds to turn on or let Circle charge for a few minutes before powering

on.

DOWNLOAD CIRCLE HOME APP

1. Visit meetcircle.com/app to download the app from

the Apple App Store to your iOS device.

Circle is setup and managed through the Circle Home app.

TO POWER OFF CIRCLE

1. Plug the USB cable to the power adapter and connect to a power outlet.

2. Circle should power up by itself and the LED will turn on indicating that

Circle has power.

3. If Circle does not power on, press and hold the power button for a few

seconds to turn on.

Circle was designed with enterprising kids in mind and has an internal battery

that will keep it going even if its unplugged. There are times where you may

need to turn Circle o.

Circle User Manual

Setting Up Circle

TO SETUP CIRCLE

1. Launch the Circle Home app from

your iOS device.

2. Tap Begin.

3. Follow the instructions in the app

to Pair your Circle with your home

Wi-Fi, setup your account, and

create proﬁles for Family Members.

Circle User Manual

Unmanaged Devices

WHAT DEVICES SHOULD BE UNMANAGED?

Unmanaged devices are ignored by Circle. There are some devices that Circle

should ignore such as:

•Smart thermostats or smoke detectors

•Wi-Fi enabled outlets or light switches

•Sensitive Wi-Fi controlled equipment

•Other smart home devices

Letting Circle know which devices to ignore will ensure that none of your smart

home devices accidentally get Paused or Filtered.

The ﬁnal step in setting up your Circle is to decide the settings for

your Home overall.

As with family member proﬁles, you can set a Filter Level, Time

Limits, and a BedTime for your Home as well. Just follow the same

process as before.

NOTE: Any device that does not belong to a particular family

member will automatically become a Home device (except the

devices you have told Circle to ignore). Additionally, Any new device

that joins your network after you have set up Circle will

automatically become a Home device. You can reassign that device

to a family member easily (see page <>).

Circle User Manual

Home User

HOW “HOME” WORKS

CIRCLE FEATURES

Getting Circle setup in your home is just the beginning. Now that

each family member has their own unique Circle proﬁle, you have

what you need to shape the online experience for your family and

gain valuable insight into what they do online.

In the following pages, each of the Circle features will be described

with additional detail and suggestions for how to use them. You will

ﬁnd helpful resources for:

•Understanding the Home Screen

•Pausing the Internet

•Understanding the Proﬁle Screens

•Insights View

•Managing Devices

•Changing the Filter Level

•Changing Time Limits

•Changing the BedTime

•MyCircle

•And, the Circle App Menu

Circle User Manual

Circle Features

USING CIRCLE DAY-TO-DAY

Circle User Manual

The Home Screen

The Home Screen is where you can access all of Circle’s features.

Family Member Profiles

Pause

Devices

Home User

Access additional

options to manage

Circle.

Tap for more options. The

color or the circle indicates

their Filter level.

Manage and view a list

of all the devices on

your home network.

View and change

settings for the Home

user.

Pauses internet for the

entire home network.

Circle User Manual

Pause the Internet

TO PAUSE ALL INTERNET

It’s dinnertime. Or maybe you’re trying to get the attention of one of your family

members. Circle gives you the ability to pause the Internet. You can Pause the

whole network, individual family members, or even speciﬁc devices.

1. On the Home Screen, tap

Pause.

2. To Un-Pause, tap again.

Circle User Manual

Pause the Internet (cont.)

TO PAUSE A FAMILY MEMBER

1. On the Home Screen, tap the

Family Member you want to

Pause.

2. On their Proﬁle Screen, tap

Pause.

3. To Un-Pause the Family

Member, tap again.

Circle User Manual

Pause the Internet (cont.)

TO PAUSE A DEVICE

1. On the Home Screen, tap

Devices.

2. Select the device you want to

pause from the Devices list.

3. Tap Pause on the Device

Settings screen.

4. To Un-Pause, tap again.

Circle User Manual

Family Member Profile Screen

The Proﬁle Screen is the heart and soul of the Circle Home app. Here you can view

details on your Family Member’s internet activity, ﬁne-tune what they can and can’t see,

and set time limits on when the Internet is available to use.

Insights

Detailed view of time

spent on various

internet activities.

Devices

See which devices are

assigned.

Filter Level

Adjust Filter Level and

settings by category

and Custom Filters.

Edit

Edit Proﬁle Name and

Photo or Delete Proﬁle.

Time Limits

Set limits on internet

use by day or speciﬁc

platforms.

BedTime

Choose a timeframe to

prevent internet use.

Circle does all the math for you and calculates the time spent on websites and

dierent services, such as Facebook or Netﬂix. Insights displays the information

you are looking for clearly and neatly.

Circle User Manual

Insights

View the duration all internet activity by

Day, Week, Month, or even Year.

TOTAL TIME SPENT

Activity is organized by category and

platform and ordered by longest duration

spent at the top so you can easily see where

the most time is spent online.

TOP SITES

History displays a list of sites that were

visited and even shows you sites that were

attempted to be accessed even though they

were ﬁltered out.

HISTORY

Circle User Manual

Insights (cont.)

1. Tap the corresponding duration you’d

like to view.

2. The total time online is shown.

TO VIEW BY DAY, WEEK, MONTH,

OR YEAR

1. Tap the category name.

2. A detailed list of sites visited will be

shown along with the time spent on

that site.

3. Tap the category name again to close

the list.

TO VIEW MORE DETAILS IN A

CATEGORIES

With a ﬂick of a switch, categories gives you a simple way to adjust what your

Family Member sees online

APP STORE

Sites that are dedicated to the purchase of apps, primarily those for mobile

platforms such as the Apple App Store and Google Play.

BLOGS

Blogs that are hosted by major blogging platforms like Tumblr, Typepad,

Blogger, and Wordpress.

BUSINESS

Business related sites across several industries. Including goods & services and

ﬁnance as well as sites related to employment, job postings, etc.

CREATIVE ARTS

Sites related to artistic expression, speciﬁcally visual arts as well as dedicated

venues, such as museums.

CHAT+FORUM

Sites dedicated to multimedia messaging services, online chat, bulletin boards,

and forums.

Circle User Manual

Filter Settings (cont.)

CATEGORIES

EDUCATION

Sites pertaining to learning, teaching, educational institutions, and career

preparation.

Online email providers.

EXPLICIT CONTENT

Sites that host adult content of a sexually-explicit nature.

GAMBLING

Sites related to online gambling, lotteries, casinos, and other gambling

establishments (i.e. racetracks).

FAMILY

Sites related to family issues such as parenting, adoption, etc.

DATING

Platforms dedicated to dating and personal ads such as Match.com, OKCupid,

or Tinder.

Circle User Manual

Filter Settings (cont.)

CATEGORIES

GOVERNMENT + POLITICS

Governmental sites as well as those connected generally to politics, lobbying,

and military.

HEALTH

Health related sites including personal health, medicine, and ﬁtness as well as

sites related to sex education.

HOBBIES

Sites for non-sports related recreational activities such as automobiles, toy

models, etc.

HOME+FOOD

Sites related to home care, DIY, and food or drink. Many sites whose main focus

is alcohol will be located in the Mature category due to the nature of that

content.

GAMES

Sites dedicated to games like video games, board games, card games, or

puzzles. Some sites that include games within a platform (i.e., Facebook) will

be controlled by that platform.

Circle User Manual

Filter Settings (cont.)

CATEGORIES

MATURE

Sites that host a signiﬁcant volume of mature content that are not sexually

explicit, but are still generally considered inappropriate for children. This

includes content related to 18+ or 21+ activities such as alcohol and tobacco

consumption, content with an elevated level of violence or profanity, or sites

dedicated to the display or sale of lingerie.

ISSUES+LIFESTYLES

Sites related to speciﬁc social issues, lifestyles, philosophies, and religion.

MUSIC

Sites related to musicians as well as audio downloading or streaming.

NEWS

News and news-related sites.

ONLINE SHOPPING

Sites dedicated as points-of-sale, auctions, or classiﬁed services (i.e. Craigslist).

PHOTO

Sites for photography related activities as well as many sites displaying photos.

Circle User Manual

Filter Settings (cont.)

CATEGORIES

SCIENCE+TECHNOLOGY

Sites related to physical and social sciences as well as technologies like

computers and artiﬁcial intelligence.

SEARCH+REFERENCE

This category includes all search engines and reference sites.

SOCIAL MEDIA

Sites that host social networking, whether professional, personal, or photo/art

sharing such as Facebook, Flickr, or Twitter.

SPORTS

Sports related sites including professional teams, clubs, and sports media

providers.

VIDEO

Sites that host and stream video on demand.

ADS

Includes sources for online advertising. Filtering advertisements will eliminate

most ads from websites that you visit.

Now that you’ve learned about which platforms are available and how each

category is deﬁned, Circle lets you cater the Filter Settings just the way you want

it for each Family Member.

Circle User Manual

Filter Settings (cont.)

TO SET THE FILTER OF A PLATFORM

OR CATEGORY

1. Switch the toggle on or o by

tapping the platform or category

you’d like to select.

2. Tap Save when ﬁnished.

Not Allowed

Allowed

Platform or Category will be ﬁltered

Platform or Category will not be ﬁltered

Circle User Manual

Filter Settings (cont.)

TO ALWAYS ALLOW A WEBSITE

1. On the Filter Settings screen, tap

Custom Filter on the bottom.

2. Tap Add Website and enter in the

url of the site you’d like to allow.

3. The Family Member will now be

able to access the site no matter

the Filter Level or Setting.

CUSTOM FILTER

Sometimes a Filter Setting is still allowing a site that you would like to block or

sometimes you’d like to allow a speciﬁc site that is being ﬁltered. Custom Filters

is here to help and will let you control Filter Settings on a site by site basis

TO NOT ALLOW A SPECIFIC WEBSITE

1. Tap the URL to toggle the switch

o to ﬁlter out the website.

2. The Family Member will no longer

be able to access the site no

matter the Filter Level or Setting.

Circle User Manual

Filter Settings (cont.)

TO REMOVE A WEBSITE FROM

CUSTOM FILTER

1. Tap Edit on the top right corner.

2. Tap the delete button.

3. The website will now be removed

from Custom Filter.

4. Tap Done to save.

CUSTOM FILTER

Time Limits is a powerful feature that allows you to control how much time is

spent online by day, on each platform, or by a particular category. The Daily Time

Limit will always be the maximum time allotted online even if Platforms and

Categories are set for a longer total time.

Circle User Manual

Time Limits

1. Turn on Time Limits by toggling the

Enable switch.

2. Tap the name of the Family Member

under Daily Time Limit, a Platform (i.e.

Minecraft), or a Category (i.e. Blogs)

that you’d like to adjust.

3. Scroll up or down to set your desired

time.

4. Tap close.

5. Make sure to hit Save at the top right

when you are ﬁnished.

TO SET A DAILY TIME LIMIT OR SET

TIME LIMITS FOR A PLATFORM OR

CATEGORY

TO TURN OFF TIME LIMITS

1. Toggle the enable switch to turn o.

2. Tap Save.

Set a stop and start time for when you want your Family Member’s devices to be

oine so BedTime can remain for sleeping and not browsing.

Circle User Manual

BedTime

1. Turn on BedTime by toggling the

Enable switch.

2. Set a BedTime for when you want

your Family Member’s devices to stop

internet activity.

3. Set an Awake time for when you want

to resume internet activity.

4. Make sure to hit Save at the top right

when you are ﬁnished.

TO SET A BEDTIME

TO DISABLE BEDTIME

1. Toggle the enable switch to disable

BedTime.

2. Tap Save.

Circle User Manual

Edit or Delete Profile

TO EDIT PROFILE PHOTO

TO DELETE A PROFILE

1. Tap the proﬁle photo.

2. You can either take a new photo,

choose an existing photo from your

library, or clear the photo. The default

is the ﬁrst letter of the name,

3. Tap Done to save your new setting.

TO EDIT PROFILE NAME

1. Tap the name.

2. Enter in desired name.

3. Tap Done to save your new setting.

1. Tap Delete Proﬁle.

2. Click Delete again to conﬁrm.

Deleting a proﬁle is permanent and will

remove all settings and data.

Circle User Manual

Devices

The Devices screen lists all the devices on your home network and gives you a quick

glimpse of who each device belongs to. Selecting a device from the list allows you to

customize its settings.

LIST OF DEVICES DEVICE SETTINGS

Circle User Manual

Devices (cont.)

DEVICE SETTINGS

TO RENAME A DEVICE

1. On the Device Settings Screen, tap

Device Name.

2. Enter in a new name for the device.

3. Tap Done when ﬁnished.

Renaming a device will make it easier to

identify and assign.

Circle User Manual

Devices (cont.)

DEVICE SETTINGS

TO ASSIGN OR REASSIGN A DEVICE

1. On the Device Settings Screen, tap

Assigned to.

2. Select the Family Member you’d like to

assign the device to. You can also

assign a device to the Home user or

Unmanaged.

Circle User Manual

Devices (cont.)

DEVICE SETTINGS

TO REMOVE A DEVICE

1. On the Device Settings Screen, tap

Remove Device from Circle.

2. Click Remove to conﬁrm.

The device will automatically be added

back to your list if it connects to your

network again.

Circle User Manual

HOME

The Circle Home app menu gives you access to additional features.

Head back to the Home Screen.

Add a new Family Member.

Check Circle’s signal strength.

ADD PROFILE

SIGNAL STRENGTH

Manage notiﬁcations, Disable

Circle, Reboot Circle, and Reset

Circle to factory settings.

MANAGE

Ask Circle Support for help.

HELP

List of Devices Screen. See

page

DEVICES

TIPS AND

TROUBLESHOOTING

Restart both your Circle and your router.

To restart Circle:

1. Press and hold the power button on the back of the device for

about 10 seconds until the light turns o.

2. Wait a few moments for it to completely shutdown.

3. Press the button again to restart your Circle.

To restart your router:

1. Remove the power cable from the back of your router and wait

10 seconds then re-insert the cable.

2. The router should now restart.

If the internet is still slow:

Use the ethernet cable that came with the Circle device to connect

Circle to your router directly.

Circle User Manual

Hardware Issues

INTERNET IS SLOW

If your internet is experiencing speed decreases when Circle is

paired to your network:

Temporarily set the ﬁlter level to None for the user who is connected

to the device that needs to upload the large ﬁle.

1. Select the user from the Circle home screen.

2. Tap Filter Level.

3. Select None .

4. Return the ﬁlter level to its desired setting when uploading is

complete.

Circle User Manual

Hardware Issues

INTERNET IS SLOW (cont.)

If you are experiencing slow upload speeds for large ﬁles:

Circle works with one network at a time. It will manage devices on

your home network, but if the device connects to another network

outside of the home or a cell network, it will become unmanaged.

Stay tuned. We are currently working on a solution to extend Circle

into the mobile environment.

Circle User Manual

Hardware Issues

Devices Aren't Being Managed When Switched to Cell Network

Circle currently only manages devices that the home network is

paired with.

Set the ﬁlter level to None for the user who is connected to the

device that needs to access the VPN.

1. Select the user from the Circle home screen.

2. Tap Filter Level.

3. Select None.

4. Return the ﬁlter level to its desired setting when access to the

VPN is no longer needed.

Circle User Manual

Hardware Issues

Unable to Access VPN

If you are unable to access your VPN or the connection is slow:

PAUSE ISN'T WORKING RIGHT AWAY

When you Pause a user, device, or the whole network, sometimes it

may take a few moments before the Pause is in eect.

Circle User Manual

Hardware Issues

FILTERED/UNFILTERED SITE IS LOADING/NOT LOADING

If a website that you have restricted through ﬁlters is still loading:

The website may be cached and is only showing previously saved

information. Websites cache data to help your browser load faster. With

Circle ﬁlters enabled, once the page is loaded, it will become inoperable

and a refresh will not reload new content.

If you are unable to load a website that you no longer want ﬁltered:

The settings may be cached in the browser. Since the website was

previously restricted by your Circle settings, the browser caches the

settings and assumes the website is still restricted.

1. Try reloading the website.

2. Quit the web browser and reopen it.

3. Your new Circle settings should take eect and allow the website to

load properly.

If you are still unable to load the website:

1. The new settings may still be implementing. Give it a moment and try

again.

2. Please check your settings to make sure that the correct website has

been unﬁltered or that the correct user or device were selected for

this change.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate the equipment

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses

instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of

the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

-- Consult the dealer or an experienced radio/TV technician for help.

The distance between user and products should be no less than 20cm

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The distance between user and products should be no less than 20cm

La distance entre l'utilisateur et de produits ne devrait pas être inférieure à 20cm

Circle Media CIRCLE Circle User Manual Phil Edit key

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