Cisco Systems 102050 802.11 a/g Cardbus Adapter User Manual AIR XX21AG HIG
Cisco Systems Inc 802.11 a/g Cardbus Adapter AIR XX21AG HIG
Contents
- 1. User Manual 1
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User Manual 2
C H A P T E R Viewing Status and Statistics This chapter explains how to use ADU to view the client adapter’s status and its transmit and receive statistics. The following topics are covered in this chapter: • Overview of ADU Status and Statistics Tools, page 7-2 • Setting Parameters that Affect ADU Status and Statistics Tools, page 7-2 • Viewing the Current Status of Your Client Adapter, page 7-4 • Viewing Statistics for Your Client Adapter, page 7-12 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-1 Chapter 7 Viewing Status and Statistics Overview of ADU Status and Statistics Tools Overview of ADU Status and Statistics Tools In addition to enabling you to configure your client adapter for use in various types of networks, ADU provides tools that enable you to assess the performance of the client adapter and other devices on the wireless network. These tools perform the following functions: • Display your client adapter’s current status and configured settings • Display statistics pertaining to your client adapter’s transmission and reception of data Table 7-1 enables you to quickly find instructions for using ADU status and statistics tools. Table 7-1 Status and Statistics Tool Instructions Tool Page Number Status 7-4 Statistics 7-12 Setting Parameters that Affect ADU Status and Statistics Tools Several parameters affect the operation of ADU status and statistics tools. Follow these steps to set these parameters. Step 1 Open ADU. Step 2 Choose Display Settings from the Options drop-down menu. The Display Settings window appears (see Figure 7-1). Figure 7-1 Display Settings Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-2 OL-4211-05 Chapter 7 Viewing Status and Statistics Setting Parameters that Affect ADU Status and Statistics Tools Step 3 Table 7-2 lists and describes the parameters that affect the operation of ADU status and statistics tools. Follow the instructions in the table to change any parameters. Table 7-2 Parameters Affecting ADU Status and Statistics Tools Parameter Description Signal Strength Display Units Specifies the units used to display signal strength on the Advanced Status window and signal-to-noise ratio (SNR) on the Available Infrastructure and Ad Hoc Networks window. Options: % or dBm Default: dBm Refresh Interval Units Description Displays the signal strength and signal-to-noise ratio as a percentage. dBm Displays the signal strength in decibels with respect to milliwatts (dBm) and the signal-to-noise ratio in decibels (dB). Specifies how often the ADU status and statistics windows and the ASTU icon are updated. Range: 1 to 5 seconds between updates (in 1-second increments) Default: 3 seconds between updates Data Display Specifies whether the data that is displayed on the Diagnostics and Advanced Statistics windows continue to increment until the driver is reloaded or only until an update occurs (every 1 to 5 seconds). Options: Relative or Cumulative Default: Cumulative Step 4 Data Display Description Relative Displays statistical data collected since the last update, as specified by the Refresh Interval (1 to 5 seconds). Cumulative Displays statistical data collected since the driver was loaded, upon card insertion or reboot. Click OK to save your changes. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-3 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Viewing the Current Status of Your Client Adapter ADU enables you to view the current status of your client adapter as well as many of the settings that have been configured for the adapter. To view your client adapter’s status and settings, open ADU. The Current Status window appears (see Figure 7-2). Figure 7-2 Current Status Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-4 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-3 interprets each element of the Current Status window. Table 7-3 Basic Client Adapter Status Status Description Profile Name The network configuration (or profile) your client adapter is currently using. Note Link Status Refer to Chapter 4 for information on creating, modifying, and selecting profiles. The operational mode of your client adapter. Value: Not Associated, Associated, Authenticating, Authenticated, Authentication Failed, or Authentication Failed Retrying Wireless Mode Link Status Description Not Associated The client adapter has not established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Associated The client adapter has established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Authenticating The client adapter is associated to an access point, and the EAP authentication process has begun but not yet succeeded. Authenticated The client adapter is associated to an access point, and the user is EAP authenticated. Authentication Failed The client adapter is associated to an access point, but the user has failed to EAP authenticate. Authentication Failed Retrying The client adapter is associated to an access point, the user has failed to EAP authenticate, but another authentication attempt is being made. The frequency and rate at which your current wireless connection is capable of transmitting or receiving packets. Value: 5 GHz 54 Mbps, 2.4 GHz 11 Mbps, or 2.4 GHz 54 Mbps Note Network Type Refer to the Wireless Mode parameter in Table 5-3 for information on setting the wireless mode for your client adapter. The type of network in which your client adapter is being used. Value: Infrastructure or Ad Hoc Note Refer to the Network Type parameter in Table 5-3 for information on setting the network type. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-5 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-3 Basic Client Adapter Status (continued) Status Description Server Based Authentication The method by which authentication to a back-end server is being performed to establish secure connectivity. Value: None, LEAP, EAP-FAST, EAP-TLS, PEAP (EAP-GTC), PEAP (EAP-MSCHAP V2), or Host Based EAP Note Refer to the “Overview of Security Features” on page 5-14 for details on these server-based authentication types. IP Address The IP address of your client adapter. Current Channel The channel that your client adapter is currently using for communications. This field displays Scanning while the client adapter searches for a channel. Value: Dependent on radio band and regulatory domain Data Encryption Note Refer to the Channel parameter in Table 5-3 for information on setting the channel for your client adapter. Note Refer to Appendix D for a list of channel identifiers, channel center frequencies, and regulatory domains for each channel. The data encryption type that was negotiated with the access point (in infrastructure mode) or another client (in ad hoc mode) upon association. Value: None, WEP, CKIP, TKIP, or AES Note Signal Strength Refer to the “Overview of Security Features” on page 5-14 for details on these data encryption types. The signal strength for all received packets. The color of this parameter’s progress bar provides a visual interpretation of signal strength. Value: Excellent (green), Good (green), Fair (yellow), Poor (red), or No Link Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-6 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Click Advanced if you want to view more detailed status information for your client adapter. The Advanced Status window appears (see Figure 7-3). Figure 7-3 Advanced Status Window Table 7-4 interprets each element of the Advanced Status window. Table 7-4 Advanced Client Adapter Status Status Description Network Name (SSID) The name of the network to which your client adapter is currently associated. Note Server Based Authentication Refer to the SSID1 parameter in Table 5-2 for information on setting the client adapter’s SSID. The method by which authentication to a back-end server is being performed to establish secure connectivity. Value: None, LEAP, EAP-FAST, EAP-TLS, PEAP (EAP-GTC), PEAP (EAP-MSCHAP V2), or Host Based EAP Refer to the “Overview of Security Features” on page 5-14 for details on these server-based authentication types. Data Encryption The data encryption type that was negotiated with the access point (in infrastructure mode) or another client (in ad hoc mode) upon association. Value: Note None, WEP, CKIP, TKIP, or AES Refer to the “Overview of Security Features” on page 5-14 for details on these data encryption types. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-7 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-4 Advanced Client Adapter Status (continued) Status Description Authentication Type Specifies whether the client adapter must share the same WEP keys as the access point in order to authenticate or can authenticate to the access point regardless of its WEP settings. Value: Message Integrity Check Open or Shared Note An incorrect WEP key setting prevents connectivity to the network regardless of the 802.11 authentication type selected. Note Refer to the “Setting Advanced Parameters” on page 5-6 for information on setting the 802.11 authentication mode. Indicates whether your client adapter is using message integrity check (MIC) to protect packets sent to and received from the access point. MIC prevents bit-flip attacks on encrypted packets. During a bit-flip attack, an intruder intercepts an encrypted message, alters it slightly, and retransmits it, and the receiver accepts the retransmitted message as legitimate. Note MIC is supported automatically by the client adapter’s driver, but it must be enabled on the access point. Value: QoS None, MMH, or Michael Message Integrity Check Description None MIC is disabled. MMH MIC is enabled and is being used with CKIP. Michael MIC is enabled and is being used with WPA and TKIP. The type of quality of service that is currently being used by your client adapter. QoS on wireless LANs (WLAN) provides prioritization of traffic from the access point over the WLAN based on traffic classification. Value: None or WMM QoS Description None WMM standard QoS is not enabled. WMM Wi-Fi Multimedia, a component of the IEEE 802.11e WLAN standard for QoS, is enabled. For this value to appear, QoS and WMM must be enabled on the access point to which the client adapter is associated. Note WMM is supported automatically in the client adapter software. However, you must enable the Windows QoS Packet Scheduler to ensure WMM support. Follow the instructions in the “Enabling Wi-Fi Multimedia” on page 5-59 to enable the QoS Packet Scheduler. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-8 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-4 Advanced Client Adapter Status (continued) Status Description Associated AP Name The name of the access point to which your client adapter is associated. It is shown only if the client adapter is in infrastructure mode, the access point was configured with a name, and Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later). Note Associated AP IP Address This field shows up to 15 characters although the name of the access point may be longer. The IP address of the access point to which your client adapter is associated. It is shown only if the client adapter is in infrastructure mode, the access point was configured with an IP address, and Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later). Note If Aironet Extensions are disabled, the IP address of the associated access point is shown as 0.0.0.0. Associated AP MAC Address The MAC address of the access point to which your client adapter is associated. It is shown only if the client adapter is in infrastructure mode. Note Power Save Mode This field displays the MAC address of the access point’s Ethernet port (for access points that do not run Cisco IOS software) or the MAC address of the access point’s radio (for access points that run Cisco IOS software). The MAC address of the Ethernet port on access points that run Cisco IOS software is printed on a label on the back of the device. The client adapter’s current power consumption setting. Value: CAM (Constantly Awake Mode), Max PSP (Max Power Saving), or Fast PSP (Power Save Mode) Note Current Power Level Refer to the Power Save Mode parameter in Table 5-3 for information on setting the client adapter’s power save mode. The power level at which your client adapter is currently transmitting. The maximum level is dependent upon the radio band used and your country’s regulatory agency. Value: 10, 13, 20, 25, or 40 mW (802.11a band); 10, 20, 32, 50, 63, or 100 mW (802.11b/g band) Note Available Power Levels Refer to the Transmit Power Level parameter in Table 5-3 for information on setting the client adapter’s power level. The power levels at which your client adapter is capable of transmitting. The maximum level is dependent upon the radio band used and your country’s regulatory agency. Value: 10, 13, 20, 25, or 40 mW (802.11a band); 10, 20, 32, 50, 63, or 100 mW (802.11b/g band) Note Refer to the Transmit Power Level parameter in Table 5-3 for information on the client adapter’s available power levels. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-9 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-4 Advanced Client Adapter Status (continued) Status Description Current Signal Strength The signal strength for all received packets. The higher the value, the stronger the signal. Range: 0 to 100% or 0 to –100 dBm Current Signal Quality The signal quality for all received packets. The higher the value, the clearer the signal. Range: 0 to 100% Note Current Noise Level This field appears only if you selected signal strength to be displayed as a percentage. See the Signal Strength Display Units parameter in Table 7-2 for information. The level of background radio frequency energy in the current radio band. The lower the value, the less background noise present. Range: 0 to –100 dBm Note This field appears only if you selected signal strength to be displayed in dBm. See the Signal Strength Display Units parameter in Table 7-2 for information. Up Time The amount of time (in hours:minutes:seconds) since the client adapter has been receiving power. If the adapter has been running for more than 24 hours, the time is displayed in days, hours:minutes:seconds. 802.11b Preamble Indicates whether your client adapter is using only long radio headers or short and long radio headers. Value: Current Receive Rate Short & Long or Long Only Note This field contains a value only when the client adapter is operated in 2.4-GHz 11-Mbps or 2.4-GHz 54-Mbps mode. Note Refer to the 802.11b Preamble parameter in Table 5-3 for information on using radio headers. The rate at which your client adapter is currently receiving data packets. Value: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps Current Transmit Rate The rate at which your client adapter is currently transmitting data packets. Value: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps Channel The channel that your client adapter is currently using for communications. This field displays Scanning while the client adapter searches for a channel. Value: Dependent on radio band and regulatory domain Note Refer to the Channel parameter in Table 5-3 for information on setting the channel for your client adapter. Note Refer to Appendix D for a list of channel identifiers, channel center frequencies, and regulatory domains for each channel. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-10 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing the Current Status of Your Client Adapter Table 7-4 Advanced Client Adapter Status (continued) Status Description Frequency The radio frequency that your client adapter is currently using for communications. This field displays Scanning while the client adapter searches for a frequency. Value: Dependent on radio band and regulatory domain Note Channel Set Refer to the Wireless Mode parameter in Table 5-3 for information on setting the frequency for your client adapter. The regulatory domain for which your client adapter is currently configured. This value is not user selectable. Value: America, EMEA, Japan, or Rest of World Note Refer to Appendix D for a list of channel identifiers, channel center frequencies, and regulatory domains for each channel. Click OK to close the Advanced Status window. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-11 Chapter 7 Viewing Status and Statistics Viewing Statistics for Your Client Adapter Viewing Statistics for Your Client Adapter ADU enables you to view statistics that indicate how data is being received and transmitted by your client adapter. To view your client adapter’s statistics, open ADU and click the Diagnostics tab. The Cisco Aironet Desktop Utility (Diagnostics) window appears (see Figure 7-4). Figure 7-4 Cisco Aironet Desktop Utility (Diagnostics) Window This window displays basic transmit and receive statistics for your client adapter. The statistics are calculated on a relative or cumulative basis as specified by the Data Display parameter and are continually updated at the rate specified by the Refresh Interval parameter. Instructions for changing the Data Display and Refresh Interval settings are provided in Table 7-2. Note The receive and transmit statistics are host statistics. That is, they show packets and errors received or sent by the Windows device. Note To run the Cisco Aironet Troubleshooting Utility, click Troubleshooting. Refer to “Using the Cisco Aironet Troubleshooting Utility” on page 10-3 for more information. Note To view client adapter information, click Adapter Information. Refer to “Viewing Client Adapter Information” on page 9-10 for more information. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-12 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing Statistics for Your Client Adapter Table 7-5 describes each statistic that is displayed for your client adapter. Table 7-5 Basic Client Adapter Statistics Statistic Description Transmit Statistics Multicast Packets The number of multicast packets that were transmitted. Broadcast Packets The number of broadcast packets that were transmitted. Unicast Packets The number of unicast packets that were transmitted successfully. Total Bytes The number of bytes of data that were transmitted successfully. Receive Statistics Multicast Packets The number of multicast packets that were received. Broadcast Packets The number of broadcast packets that were received. Unicast Packets The number of unicast packets that were received successfully. Total Bytes The number of bytes of data that were received successfully. Click Advanced Statistics if you want to view additional statistics for your client adapter. The Advanced Statistics window appears (see Figure 7-5). Figure 7-5 Advanced Statistics Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-13 Chapter 7 Viewing Status and Statistics Viewing Statistics for Your Client Adapter Table 7-6 interprets each element of the Advanced Statistics window. Table 7-6 Advanced Client Adapter Statistics Status Description Transmit Statistics Frames Transmitted OK The number of frames that were transmitted successfully. Frames Retried The number of frames that were retried. Frames Dropped The number of frames that were dropped because of errors or collisions. No ACK Frames The number of transmitted frames that did not have their corresponding Ack frame received successfully. ACK Frames The number of transmitted frames that had their corresponding Ack frame received successfully. RTS Frames The number of request-to-send (RTS) transmissions that were attempted. CTS Frames The number of clear-to-send (CTS) frames that were received in response to a successfully transmitted RTS frame. No CTS Frames The number of request-to-send (RTS) transmissions that were unsuccessful. The access point sends CTS frames in response to the client’s RTS frames. This field keeps track of each time the client does not receive a CTS back from the access point. Retried RTS Frames The number of request-to-send (RTS) frames that were retransmitted. Retried Data Frames The number of normal data frames that were retransmitted. Receive Statistics Beacons Received The number of beacon frames that were received successfully. Frames Received OK The number of all frames that were received successfully. Frames Received with Errors The number of frames that were received with an invalid checksum. CRC Errors The number of cyclic redundancy check (CRC) errors detected in the data portion of the frame. Encryption Errors The number of frames that were received with encryption errors. Duplicate Frames The number of duplicate frames that were received. AP Mismatches The number of times the client adapter tried to associate to an access point but was unable to because the access point was not the adapter’s specified access point. Note Data Rate Mismatches Refer to the Access Point 1 through Access Point 4 parameters on page 5-13 for information on specifying access points. The number of times the client adapter tried to associate to an access point but was unable to because the adapter’s data rate was not supported by the access point. Note Refer to the Wireless Mode parameter in Table 5-3 for information on supported data rates. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-14 OL-4211-05 Chapter 7 Viewing Status and Statistics Viewing Statistics for Your Client Adapter Table 7-6 Advanced Client Adapter Statistics (continued) Status Description Authentication Time-Out The number of times the client adapter tried to authenticate to an access point but was unable to because the access point did not respond fast enough (timed out). Authentication Rejects The number of times the client adapter tried to authenticate to an access point but was rejected. Association Time-Out The number of times the client adapter tried to associate to an access point but was unable to because the access point did not respond fast enough (timed out). Association Rejects The number of times the client adapter tried to associate to an access point but was rejected. Standard MIC OK The number of frames that were received with the correct message integrity check (MIC) value. Standard MIC Errors The number of frames that were discarded due to an incorrect message integrity check (MIC) value. CKIP MIC OK The number of frames that were received with the correct message integrity check (MIC) value when CKIP was being used. Note CKIP MIC Errors This field is displayed only if MIC is enabled on the access point. The number of frames that were discarded due to an incorrect message integrity check (MIC) value when CKIP was being used. Note This field is displayed only if MIC is enabled on the access point. Click OK to close the Advanced Statistics window. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 7-15 Chapter 7 Viewing Status and Statistics Viewing Statistics for Your Client Adapter Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 7-16 OL-4211-05 C H A P T E R Using the Aironet System Tray Utility (ASTU) This chapter explains how to use the Aironet System Tray Utility (ASTU) to access status information about your client adapter and perform basic tasks. The following topics are covered in this chapter: • Overview of ASTU, page 8-2 • The ASTU Icon, page 8-2 • Tool Tip Window, page 8-3 • Pop-Up Menu, page 8-5 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-1 Chapter 8 Using the Aironet System Tray Utility (ASTU) Overview of ASTU Overview of ASTU ASTU is an optional application that provides a small subset of the features available through ADU. Specifically, it enables you to access status information about your client adapter and perform basic tasks. ASTU is accessible from an icon in the Windows system tray, making it easily accessible and convenient to use. The ASTU icon appears only if a client adapter is installed into your computer and you did not disable ASTU during installation. ASTU provides information and options in the following ways: • In the appearance of the icon itself • Through a tool tip window that appears when you hover the cursor over the icon • Through a pop-up menu that appears when you right-click the icon • Through a Connection Status window that appears when you double-click the icon The ASTU Icon The appearance of the ASTU icon indicates the connection status of your client adapter. ASTU reads the client adapter status and updates the icon every 1 to 5 seconds, depending on the value entered for the Refresh Interval on the Display Settings window. Table 8-1 interprets the different appearances of the ASTU icon. Note Windows 2000 and XP may display their own wireless network connection status icon in the system tray. Cisco recommends that you turn off the Windows icon and use the ASTU icon to monitor your wireless connection. Table 8-1 Icon Interpreting the ASTU Icon Description A white icon indicates that the client adapter’s radio is disabled. A dark gray icon indicates that the client adapter is not associated to an access point (in infrastructure mode) or another client (in ad hoc mode). A light gray icon indicates that the client adapter is associated to an access point (in infrastructure mode) or another client (in ad hoc mode) but the user is not EAP authenticated. A green icon indicates that the client adapter is associated to an access point (in infrastructure mode) or another client (in ad hoc mode), the user is authenticated if the client adapter is configured for EAP authentication, and the signal strength is excellent or good. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-2 OL-4211-05 Chapter 8 Using the Aironet System Tray Utility (ASTU) Tool Tip Window Table 8-1 Icon Interpreting the ASTU Icon (continued) Description A yellow icon indicates that the client adapter is associated to an access point (in infrastructure mode) or another client (in ad hoc mode), the user is authenticated if the client adapter is configured for EAP authentication, and the signal strength is fair. A red icon indicates that the client adapter is associated to an access point (in infrastructure mode) or another client (in ad hoc mode), the user is authenticated if the client adapter is configured for EAP authentication, and the signal strength is poor. Tool Tip Window When you hover the cursor over the ASTU icon, the Tool Tip window appears (see Figure 8-1). Note If the client adapter’s radio is disabled, a message appears instead of the Tool Tip window to inform you that the wireless network interface is disabled. Figure 8-1 Tool Tip Window This window provides information on the current status of your client adapter. Table 8-2 lists and describes each element of the Tool Tip window. Table 8-2 Tool Tip Window Elements Status Element Description Active profile The network configuration (or profile) that your client adapter is currently using. Note SSID If auto profile selection is enabled, the active profile does not appear until the client is associated to an access point. The name of the network to which your client adapter is currently associated. Note When the client adapter is not associated and auto profile selection is disabled, this field shows the profile’s SSID. When the client adapter is not associated and auto profile selection is enabled, this field is left blank. Note Refer to the SSID1 parameter in Table 5-2 for information on setting the client adapter's SSID. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-3 Chapter 8 Using the Aironet System Tray Utility (ASTU) Tool Tip Window Table 8-2 Tool Tip Window Elements (continued) Status Element Description Connection status The operational mode of your client adapter. Value: Not Associated, Associated, Authenticating, Authenticated, Authentication Failed, or Authentication Failed Retrying Connection Status Description Not Associated The client adapter has not established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Associated The client adapter has established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Authenticating The client adapter is associated to an access point, and the EAP authentication process has begun but not yet succeeded. Authenticated The client adapter is associated to an access point, and the user is EAP authenticated. Authentication Failed The client adapter is associated to an access point, but the user has failed to EAP authenticate. Note Authentication Failed Retrying This status may appear very briefly or not at all as the authentication failure may result in the client adapter becoming disassociated, in which case the status reads Not Associated. The client adapter is associated to an access point, the user has failed to EAP authenticate, but another authentication attempt is being made. Note This status may appear very briefly or not at all as the authentication failure may result in the client adapter becoming disassociated, in which case the status reads Not Associated. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-4 OL-4211-05 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Table 8-2 Tool Tip Window Elements (continued) Status Element Description Link quality The client adapter's signal strength for all received packets. Value: Excellent, Good, Fair, Poor, or No Link Link speed and 802.11 mode The rate at which your client adapter is currently transmitting data packets and the 802.11 mode that your client adapter is currently using for communications. Link speed value:1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps 802.11 mode value: 11a, 11b, or 11g Client adapter type A description of your client adapter. Client adapter IP address The IP address of your client adapter. Pop-Up Menu When you right-click the ASTU icon, the ASTU pop-up menu appears (see Figure 8-2). Figure 8-2 ASTU Pop-Up Menu The following sections describe each ASTU pop-up menu option. Note If you used the Aironet System Tray Utility Preferences window or your system administrator used an administrative tool to deactivate certain ASTU menu options, these options do not appear in the menu and therefore cannot be selected. Help This option enables you to access the online help. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-5 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Exit This option closes ADU and ASTU. Note To reactivate ADU, double-click the Aironet Desktop Utility icon on your computer desktop. To reactivate ASTU, choose the Enable Tray Icon option from the ADU Action drop-down menu. Open Aironet Desktop Utility This option activates ADU. Troubleshooting This option activates the troubleshooting utility, which enables you to identify and resolve configuration and association problems with your client adapter. Refer to the “Using the Cisco Aironet Troubleshooting Utility” section on page 10-3 for detailed instructions on using this utility. Preferences When you choose this option, the Aironet System Tray Utility Preferences window appears (see Figure 8-3). Figure 8-3 Aironet System Tray Utility Preferences Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-6 OL-4211-05 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu This window enables you to determine when ADU and ASTU run and to choose the options that appear on the ASTU pop-up menu. Follow these steps to make your selections. Step 1 If you want ASTU to run automatically when Windows starts, make sure the Run the program automatically when Windows starts check box is checked. Otherwise, uncheck this check box. Note Step 2 In the Menu Options portion of the window, make sure the check boxes of all the options that you want to appear in the ASTU pop-up menu are checked. Any options that are not checked will not be included in the menu. Note Step 3 If you do not choose this option and later want to run ASTU, you must choose the Enable Tray Icon option from the Action drop-down menu in ADU. The Preferences option cannot be deselected. It always appears in the ASTU pop-up menu. Click OK to save your changes. Enable/Disable Radio This option enables you to disable or enable the client adapter’s radio. Disabling the radio prevents the adapter from transmitting RF energy. You might want to disable the client adapter’s radio in the following situations: • You are not transmitting data and want to conserve battery power. • You are using a laptop on an airplane, hospital, or any other location where radio transmission is not allowed and want to prevent the adapter’s transmissions from potentially interfering with the operation of certain devices. When the radio is enabled, it periodically sends out probes even if it is not associated to an access point (in infrastructure mode) or another client (in ad hoc mode), as required by the 802.11 specification. Therefore, it is important to disable it around devices that are susceptible to RF interference. Note If the client adapter’s radio is disabled, your client adapter is not associated, and a message appears when you hover the cursor over the ASTU icon to inform you that the wireless network interface is disabled. Note If your client adapter’s radio is disabled before your computer enters standby or hibernate mode or before you reboot the computer, the radio remains disabled when the computer resumes. You must enable the radio to resume operation. If the radio is enabled, choose Disable Radio to disable the radio. If the radio is disabled, choose Enable Radio to enable the radio. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-7 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Manual Login This option enables you to manually invoke the authentication process for a profile that is configured to use a manually prompted LEAP or EAP-FAST username and password. When you choose this option, the Enter Wireless Network Password window appears. Enter your LEAP or EAP-FAST credentials and click OK. The LEAP or EAP-FAST Authentication Status window appears, and the authentication process begins. Note Refer to Chapter 5 for information on setting a manual LEAP or EAP-FAST profile and Chapter 6 for details on the authentication process. Reauthenticate This option forces your client adapter to try to reauthenticate using the username and password of the current profile. It is available for all EAP-enabled profiles. When you choose this option, the authentication process begins. If your client adapter is unable to authenticate using the specified username and password, you may be prompted to re-enter them. If you click Cancel, a message appears indicating that the current profile will be disabled until you choose the Reauthenticate option, reboot your computer, or eject and reinsert the client adapter. Select Profile This option enables you to select the active profile for your client adapter. When you choose this option, a profiles submenu appears (see Figure 8-4). Figure 8-4 Profiles Submenu From this menu, you can choose between the following options: • Use Auto Profile Selection—Causes the client adapter’s driver to automatically select a profile from the list of profiles that were set up in ADU to be included in auto profile selection. If the client adapter loses association for more than 10 seconds (or for more than the time specified by the LEAP/EAP-FAST authentication timeout value on the LEAP/EAP-FAST Settings window if LEAP/EAP-FAST is enabled), the driver switches automatically to another profile that is included in auto profile selection. The adapter will not switch profiles as long as it remains associated or reassociates within 10 seconds (or within the time specified by the LEAP/EAP-FAST authentication timeout value). To force the client adapter to associate to a different access point (in infrastructure mode) or another client (in ad hoc mode), you must select a new profile. Note This option is available only if two or more profiles are included in auto profile selection. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-8 OL-4211-05 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Note • Login scripts are not reliable if you use auto profile selection with LEAP or EAP-FAST. If you authenticate and achieve full network connectivity before or at the same time as you log into the computer, the login scripts will run. However, if you authenticate and achieve full network connectivity after you log into the computer, the login scripts will not run. A specific profile—When you select a profile from the list of available profiles, the client adapter attempts to establish a connection to an access point (in infrastructure mode) or another client (in ad hoc mode) using the parameters that were configured for that profile. If the client adapter cannot associate to the access point (or other client) or loses association while using the selected profile, the adapter does not attempt to associate using another profile. To get it to associate, you must select a different profile or select Use Auto Profile Selection. Simply click the desired profile to select it. A check mark appears beside the profile, and the client adapter attempts to establish a connection using the selected profile. Show Connection Status When you choose this option, the Connection Status window appears (see Figure 8-5). Figure 8-5 Connection Status Window This window provides information on the current status of your client adapter. Table 8-3 interprets each element of the Connection Status window. Note You can also access the Connection Status window by double-clicking the ASTU icon. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-9 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Table 8-3 Connection Status Window Elements Status Element Description Active Profile The network configuration (or profile) that your client adapter is currently using. Auto Profile Selection Indicates whether your client adapter is using auto profile selection. Value: Connection Status Enabled or Disabled The operational mode of your client adapter. Value: Not Associated, Associated, Authenticating, Authenticated, Authentication Failed, or Authentication Failed Retrying Connection Status Description Not Associated The client adapter has not established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Associated The client adapter has established a connection to an access point (in infrastructure mode) or another client (in ad hoc mode). Authenticating The client adapter is associated to an access point, and the EAP authentication process has begun but not yet succeeded. Authenticated The client adapter is associated to an access point, and the user is EAP authenticated. Authentication Failed The client adapter is associated to an access point, but the user has failed to EAP authenticate. Note Authentication Failed Retrying This status may appear very briefly or not at all as the authentication failure may result in the client adapter becoming disassociated, in which case the status reads Not Associated. The client adapter is associated to an access point, the user has failed to EAP authenticate, but another authentication attempt is being made. Note This status may appear very briefly or not at all as the authentication failure may result in the client adapter becoming disassociated, in which case the status reads Not Associated. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-10 OL-4211-05 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Table 8-3 Connection Status Window Elements (continued) Status Element Description Link Quality The client adapter’s signal strength for all received packets. Value: SSID The name of the network to which your client adapter is currently associated. Note Access Point Name 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps The rate at which your client adapter is currently transmitting data packets. Value: Client Adapter IP Address If Aironet Extensions are disabled, the IP address of the associated access point is shown as 0.0.0.0. The rate at which your client adapter is currently receiving data packets. Value: Current Transmit Rate This field shows up to 15 characters although the name of the access point may be longer. The IP address of the access point to which your client adapter is associated. It is shown only if the client adapter is in infrastructure mode, the access point was configured with an IP address, and Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later). Note Current Receive Rate Refer to the SSID1 parameter in Table 5-2 for information on setting the client adapter’s SSID. The name of the access point to which your client adapter is associated. It is shown only if the client adapter is in infrastructure mode, the access point was configured with a name, and Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later). Note Access Point IP Address Excellent, Good, Fair, Poor, or No Link 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps The IP address of your client adapter. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 8-11 Chapter 8 Using the Aironet System Tray Utility (ASTU) Pop-Up Menu Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 8-12 OL-4211-05 C H A P T E R Routine Procedures This chapter provides procedures for common tasks related to the client adapter. The following topics are covered in this chapter: • Removing a Client Adapter, page 9-2 • Client Adapter Software Procedures, page 9-3 • Enabling or Disabling Your Client Adapter’s Radio, page 9-11 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-1 Chapter 9 Routine Procedures Removing a Client Adapter Removing a Client Adapter Follow the instructions in this section to remove a PC-Cardbus card or PCI card from a computing device, when necessary. Caution These procedures and the physical connections they describe apply generally to conventional Cardbus slots and PCI expansion slots. In cases of custom or nonconventional equipment, be alert to possible differences in Cardbus slot and PCI expansion slot configurations. Removing a PC-Cardbus Card To remove a PC-Cardbus card after it is successfully installed and configured (such as when your laptop is to be transported), completely shut down your computer and pull the card directly out of the Cardbus slot. When the card is reinserted and the computer is rebooted, your connection to the network should be re-established. Note If you need to remove your PC-Cardbus card but do not want to shut down your computer, double-click the Safely Remove Hardware icon in the Windows system tray, choose the Cisco Aironet client adapter you want to remove under Hardware devices, click Stop, and click OK to close each open window. Then pull the card directly out of the card slot. Removing a PCI Card Because PCI client adapters are installed inside desktop computers, which are not designed for portable use, you should have little reason to remove the adapter. However, instructions are provided below in case you need to remove your PCI card. Step 1 Completely shut down your computer. Step 2 Remove the computer cover. Step 3 Remove the screw from the top of the CPU back panel above the PCI expansion slot that holds your client adapter. Step 4 Disassemble the antenna from the base. Step 5 Pull up firmly on the client adapter to release it from the slot and carefully tilt the adapter to slip its antenna through the opening near the slot. Step 6 Reinstall the screw on the CPU back panel and replace the computer cover. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-2 OL-4211-05 Chapter 9 Routine Procedures Client Adapter Software Procedures Client Adapter Software Procedures This section provides instructions for the following procedures: • Upgrading the client adapter software, page 9-3 • Manually installing or upgrading the client adapter driver, page 9-6 • Uninstalling the client adapter software, page 9-6 • ADU procedures, page 9-7 • ASTU procedures, page 9-11 Upgrading the Client Adapter Software Follow these steps to upgrade your Cisco Aironet CB21AG or PI21AG client adapter software to a more recent release using the settings that were selected during the last installation. Note Step 1 If you want to upgrade your client adapter software using new installation settings, uninstall the previous installation (see the instructions on page 9-6); then install the new software (see the instructions on page 3-9). Make sure the client adapter is inserted into your computer. Note If your client adapter is not inserted, the installation continues, but the driver installation is incomplete. You must manually upgrade the driver later using the Update Device Driver Wizard. See the “Manually Installing or Upgrading the Client Adapter Driver” section on page 9-6 for instructions. Step 2 Use Windows Explorer to find the Install Wizard file. Step 3 Double-click the file. The “Starting InstallShield Wizard” message appears followed by the Preparing Setup window (see Figure 9-1) and the Previous Installation Detected window (see Figure 9-2). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-3 Chapter 9 Routine Procedures Client Adapter Software Procedures Figure 9-1 Preparing Setup Window Figure 9-2 Previous Installation Detected Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-4 OL-4211-05 Chapter 9 Routine Procedures Client Adapter Software Procedures Step 4 Choose Update the previous installation and click Next. Step 5 When a message appears indicating that you are required to restart your computer at the end of the installation process, click Yes. Note If you click No, you are asked to confirm your decision. If you proceed, the installation process terminates. The Setup Status window appears (see Figure 9-3). Figure 9-3 Setup Status Window The upgrade process begins, and you are notified as each software component is installed. Step 6 When a message appears indicating that your computer needs to be rebooted, click OK and allow your computer to restart. The client adapter’s software has been upgraded. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-5 Chapter 9 Routine Procedures Client Adapter Software Procedures Manually Installing or Upgrading the Client Adapter Driver If you installed or upgraded the client adapter software without the client adapter inserted into your computer, the driver installation is incomplete. Follow these steps to manually install or upgrade the client adapter driver. Step 1 Insert the client adapter into your computer. Step 2 Click Start > Settings > Control Panel > Administrative Tools > Computer Management > Device Manager > Network Adapters. Step 3 Right-click Cisco Aironet 802.11a/b/g Wireless Adapter. Step 4 Click Properties. Step 5 Choose the Driver tab and click Update Driver. Step 6 Use the update wizard to select the driver from the root\windows\system32 directory (such as C:\Windows\system32) and finish the update procedure. Step 7 Follow these steps to activate the newly updated driver: a. Click Start > Settings > Control Panel > Network Connections or Network and Dial-up Connections. b. Right-click the wireless connection. c. Choose Disable. d. Repeat Steps a and b. e. Choose Enable. Uninstalling the Client Adapter Software This section provides instructions for uninstalling the software for your Cisco Aironet CB21AG or PI21AG client adapter. This procedure is necessary if you want to remove installed client adapter software from your computer or downgrade to a previous release. Note If you want to downgrade to an earlier release of client adapter software, use this procedure to uninstall the current software. Then install the older software. Note When you uninstall the client adapter software, any existing profiles and stored PAC files are removed. If you want to save your profiles for later use, follow the instructions in Chapter 4 to export your profiles before uninstalling the software. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-6 OL-4211-05 Chapter 9 Routine Procedures Client Adapter Software Procedures Step 1 Make sure the client adapter is inserted into your computer. If your client adapter is not inserted, the driver cannot be uninstalled. Note Step 2 Use Windows Explorer to find the Install Wizard file. If you do not have the Install Wizard’s setup.exe file, you can access the client adapter software by clicking Control Panel > Add/Remove Programs > Cisco Aironet Installation Program > Remove. Then follow the steps below beginning with the Preparing Setup window in Step 3. Note Step 3 Double-click the file. The “Starting InstallShield Wizard” message appears followed by the Preparing Setup window (see Figure 9-1) and the Previous Installation Detected window (see Figure 9-2). Step 4 Choose Uninstall the previous installation and click Next. Step 5 When a message appears indicating that you are required to restart your computer at the end of the operation, click Yes. (If you click No, you are asked to confirm your decision. If you proceed, the installation process terminates.) Step 6 When prompted to confirm your decision, click OK. The process to uninstall the files begins. Step 7 When prompted to uninstall the device driver, click Yes. Step 8 When a message appears indicating that your computer needs to be rebooted, click OK and allow your computer to restart. The client adapter software and its program folder have been uninstalled. Note This procedure does not remove the Install Wizard file. If you want to remove it from your computer, find the file using Windows Explorer and delete it. ADU Procedures This section provides instructions for the following procedures: • Opening ADU, page 9-8 • Exiting ADU, page 9-8 • Finding the version of ADU and other software components, page 9-9 • Viewing client adapter information, page 9-10 • Accessing online help, page 9-10 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-7 Chapter 9 Routine Procedures Client Adapter Software Procedures Opening ADU To open ADU, perform one of the following: • Double-click the Aironet Desktop Utility icon on your desktop. • Choose Aironet Desktop Utility from the folder in the Windows Start Menu that you chose during installation (the default location is Start > Programs > Cisco Aironet > Aironet Desktop Utility). • Right-click the ASTU icon in the Windows system tray and choose Open Aironet Desktop Utility. Exiting ADU To exit ADU, perform one of the following: • Choose Exit from the Action drop-down menu (see Figure 9-4). • Right-click the ASTU icon in the Windows system tray and choose Exit. Figure 9-4 Action Drop-Down Menu Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-8 OL-4211-05 Chapter 9 Routine Procedures Client Adapter Software Procedures Finding the Version of ADU and Other Software Components Follow these steps to find the current version of ADU and other software components. Step 1 Open ADU. Step 2 Choose the About Aironet Desktop Utility option from the Help drop-down menu. The About window appears (see Figure 9-5). Figure 9-5 About Window Table 9-1 lists and describes the software components shown in the About window. Table 9-1 Software Components Shown in About Window Software Component Description Configuration Utility Aironet Client Administration Utility (ACAU) version Application Interface Aironet Desktop Utility (ADU) version Authentication Interface Supplicant version Authentication Protocol Driver Protocol driver version Wireless Device Driver Windows NDIS miniport driver version Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-9 Chapter 9 Routine Procedures Client Adapter Software Procedures Viewing Client Adapter Information To view information about your client adapter, open ADU. Click the Diagnostics tab and Adapter Information. The Adapter Information window appears (see Figure 9-6). Figure 9-6 Adapter Information Window Table 9-2 interprets each element of the Adapter Information window. Table 9-2 Adapter Information Status Description Card Name A description of your client adapter. MAC Address The MAC address assigned to your client adapter at the factory. Driver The filename and location of your client adapter’s driver. Driver Version The version of the NDIS device driver that is currently installed on your computer. Driver Date The date that your client adapter’s driver was created. Client Name The name your client adapter uses when it associates to an access point. Note Serial Number Refer to the Client Name parameter in Table 5-2 for information on setting the client name. The serial number of your client adapter. Click OK to close the Adapter Information window. Accessing Online Help To access the ADU online help, open ADU. Then choose the Aironet Desktop Utility Help option from the Help drop-down menu. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-10 OL-4211-05 Chapter 9 Routine Procedures Enabling or Disabling Your Client Adapter’s Radio ASTU Procedures Refer to Chapter 8 for instructions on using ASTU. Enabling or Disabling Your Client Adapter’s Radio Your client adapter’s radio can be enabled or disabled. Disabling the radio prevents the adapter from transmitting RF energy. You might want to disable the client adapter’s radio in the following situations: • You are not transmitting data and want to conserve battery power. • You are using a laptop on an airplane and want to prevent the adapter’s transmissions from potentially interfering with the operation of certain devices. When the radio is enabled, it periodically sends out probes even if it is not associated to an access point (in infrastructure mode) or another client (in ad hoc mode), as required by the 802.11 specification. Therefore, it is important to disable it around devices that are susceptible to RF interference. Note Your client adapter is not associated while its radio is disabled. Note If your client adapter’s radio is disabled before your computer enters standby or hibernate mode or before you reboot the computer, the radio remains disabled when the computer resumes. You must enable the radio to resume operation. You can use ADU or ASTU to enable or disable the client adapter’s radio. Follow the instructions below to use ADU or refer to the “Enable/Disable Radio” section on page 8-7 to use ASTU. If your client adapter’s radio is enabled, open ADU and choose Disable Radio from the Action drop-down menu (see Figure 9-4) to disable the radio. If your client adapter’s radio is disabled, open ADU and choose Enable Radio from the Action drop-down menu (see Figure 9-4) to enable the radio. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 9-11 Chapter 9 Routine Procedures Enabling or Disabling Your Client Adapter’s Radio Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 9-12 OL-4211-05 C H A P T E R 10 Troubleshooting This chapter provides information for diagnosing and correcting common problems that may occur when you install and operate the client adapter. The following topics are covered in this chapter: • Accessing the Latest Troubleshooting Information, page 10-2 • Interpreting the Indicator LEDs, page 10-2 • Troubleshooting the Client Adapter, page 10-3 • Error Messages, page 10-12 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-1 Chapter 10 Troubleshooting Accessing the Latest Troubleshooting Information Accessing the Latest Troubleshooting Information This chapter provides basic troubleshooting tips for your client adapter. For more up-to-date and detailed troubleshooting information, refer to the TAC web site. To access this site, go to Cisco.com, click Technical Support > Product Support > Wireless. Then choose your product and click Troubleshooting to find information on the problem you are experiencing. Interpreting the Indicator LEDs The client adapter shows messages through its two LEDs. Table 10-1 interprets the LED operating messages. Table 10-1 LED Operating Messages Status LED (green) Activity LED (amber) Condition Off Off Client adapter is not receiving power. Blinking slowly Off Client adapter is in power save mode. On Off Client adapter has awakened from power save mode. On Off Client adapter is scanning for the wireless network for which it is configured. Off On Alternating blink: Blinking slowly Blinking slowly Client adapter is associated to an access point (in infrastructure mode) or another client (in ad hoc mode). Blinking quickly Blinking quickly Client adapter is transmitting or receiving data while associated to an access point (in infrastructure mode) or another client (in ad hoc mode). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-2 OL-4211-05 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Troubleshooting the Client Adapter This section provides troubleshooting tips should you encounter problems with your client adapter. Use Table 10-2 to quickly find specific troubleshooting information. Table 10-2 Troubleshooting Information Troubleshooting Information Page Number Using the troubleshooting utility 10-3 Disabling the Microsoft Wireless Configuration 10-8 Manager Disabling the Microsoft 802.1X supplicant 10-8 Client adapter recognition problems 10-8 Resolving resource conflicts 10-9 Problems associating to an access point 10-10 Problems connecting to the network 10-11 Prioritizing network connections 10-11 Parameters missing from Profile Management windows 10-11 Windows Wireless Network Connection icon shows unavailable connection (Windows XP only) 10-11 Using the Cisco Aironet Troubleshooting Utility The Cisco Aironet Troubleshooting Utility enables you to identify and resolve configuration and association problems with your client adapter. It is meant to be used only when the client adapter is in infrastructure mode because it assesses the connection between the adapter and an access point. Follow the instructions in one of the subsections below to use the utility to diagnosis your client adapter’s operation, save a detailed report to a text file, or access online help. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-3 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Diagnosing Your Client Adapter’s Operation Step 1 Perform one of the following to activate the troubleshooting utility: • Open ADU; choose Troubleshooting from the Action drop-down menu. • Open ADU; click the Diagnostics tab and Troubleshooting. • Right-click the ASTU icon; choose Troubleshooting from the pop-up menu. The Cisco Aironet Troubleshooting Utility window appears (see Figure 10-1). Figure 10-1 Troubleshooting Utility Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-4 OL-4211-05 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Step 2 Click Run Test. The utility performs the following series of seven tests to check the operation of your client adapter and to identify specific problems if they exist: 1. Driver installation test 2. Card insertion test 3. Card enable test 4. Radio test 5. Association test 6. Authentication test 7. Network test The utility runs and then displays the results for each test (see Figure 10-2). Figure 10-2 Troubleshooting Utility Window (with Test Results) One of the following status messages appears for each test: • Test passed—The test completed successfully. • Test bypassed—The test was skipped because it was not required for the active profile. • Test failed—The test failed. Follow the instructions in Step 3 to obtain more details. Note You can click Stop Test at any time to stop the testing process, or you can click Start Test after the testing process has stopped to run the test again. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-5 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Step 3 To view more detailed information, click View Report. A report appears that provides more detailed results for your client adapter (see Figure 10-3). Figure 10-3 Note Step 4 Troubleshooting Utility Window (Detailed Report) The report contains valuable information that, if necessary, could be used by your system administrator or TAC to analyze any problems. Follow the instructions in the next section if you want to save the report to a text file. If a problem is discovered, the report provides some possible repair suggestions. Follow the repair instructions carefully and run the troubleshooting utility again. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-6 OL-4211-05 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Saving the Detailed Report to a Text File Follow the steps below to save the detailed troubleshooting report to your computer’s hard drive. Step 1 Click Save Report. The Save Report window appears (see Figure 10-4). Figure 10-4 Save Report Window Step 2 Enter a name for the detailed report in the File name field. The report is saved as a *.txt file. Step 3 Use the Save in box at the top of the window to specify the location on your computer’s hard drive where the file will be saved. Note Step 4 The default location is the directory where ADU is installed (such as C:\Program Files\Cisco Aironet). Click Save. The file is saved as a text file in the location specified. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-7 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Disabling the Microsoft Wireless Configuration Manager (Windows XP Only) If any conflicts arise between ADU and the Microsoft Wireless Configuration Manager on a computer running Windows XP, follow these steps to disable the Microsoft configuration manager. Note Disabling the Microsoft Wireless Configuration Manager on Windows XP also disables the Microsoft 802.1X supplicant. If you chose to configure your client adapter using ADU during installation, the Microsoft 802.1X supplicant should already be disabled. Step 1 Double-click My Computer, Control Panel, and Network Connections. Step 2 Right-click Wireless Network Connection and click Properties. Step 3 Click the Wireless Networks tab and uncheck the Use Windows to configure my wireless network settings check box. Step 4 Click OK to save your settings. Disabling the Microsoft 802.1X Supplicant (Windows 2000 Only) The Microsoft 802.1X supplicant can be installed on a computer running Windows 2000 through either a Microsoft hot fix or Windows 2000 Service Pack 4. If any conflicts arise between ADU and the Microsoft 802.1X supplicant, follow these steps to disable the Microsoft supplicant on a Windows 2000 computer. Note The Microsoft 802.1X supplicant, if installed, should have been disabled during installation. Step 1 Double-click My Computer, Control Panel, and Network and Dial-up Connections. Right-click Local Area Connection. Click Properties. The Local Area Connection Properties window appears. Step 2 Click the Authentication tab. Step 3 Uncheck the Enable network access control using IEEE 802.1X or Enable IEEE 802.1x authentication for this network check box. Step 4 Click OK to save your settings. Client Adapter Recognition Problems If your computer’s PCMCIA adapter does not recognize your client adapter, check your computer’s BIOS and make sure that the PC card controller mode is set to PCIC compatible. Note A computer’s BIOS varies depending on the manufacturer. For support on BIOS-related issues, consult your computer’s manufacturer. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-8 OL-4211-05 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Resolving Resource Conflicts If you encounter problems while installing your client adapter on a computer running a Windows operating system, you may need to specify a different interrupt request (IRQ) or I/O range for the adapter. The default IRQ for the client adapter is IRQ 10, which may not work for all systems. Follow the steps for your specific operating system to obtain an available IRQ. During installation the adapter’s driver installation script scans for an unused I/O range. The installation can fail if the I/O range found by the driver installation script is occupied by another device but not reported by Windows. An I/O range might not be reported if a device is physically present in the system but not enabled under Windows. Follow the steps for your specific operating system to obtain an available I/O range. Resolving Resource Conflicts in Windows 2000 Step 1 Double-click My Computer, Control Panel, and System. Step 2 Click the Hardware tab and Device Manager. Step 3 Double-click Network Adapters and the Cisco Systems Wireless LAN Adapter. Step 4 In the General window, the Device Status field indicates if a resource problem exists. If a problem is indicated, click the Resources tab. Step 5 Uncheck the Use automatic settings check box. Step 6 Under Resource Settings or Resource Type, click Input/Output Range. Step 7 Look in the Conflicting Device list at the bottom of the window. If it indicates that the range is being used by another device, click the Change Setting button. Step 8 Scroll through the ranges in the Value dialog box and choose one that does not conflict with another device. The Conflict Information window at the bottom of the window indicates if the range is already being used. Step 9 Click OK. Step 10 Under Resource Settings or Resource Type, click Interrupt Request. Step 11 Look in the Conflicting Device list at the bottom of the window. If it indicates that the IRQ is being used by another device, click the Change Setting button. Step 12 Scroll through the IRQs in the Value dialog box and choose one that does not conflict with another device. The Conflict Information window at the bottom of the window indicates if the IRQ is already being used. Step 13 Click OK. Step 14 Reboot your computer. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-9 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Resolving Resource Conflicts in Windows XP Note These instructions assume you are using the Windows XP classic view, not the category view. Step 1 Double-click My Computer, Control Panel, and System. Step 2 Click the Hardware tab and Device Manager. Step 3 Under Network Adapters, double-click the Cisco Systems Wireless LAN Adapter. Step 4 In the General window, the Device Status field indicates if a resource problem exists. If a problem is indicated, click the Resources tab. Step 5 Uncheck the Use automatic settings check box. Step 6 Under Resource Settings, click I/O Range. Step 7 Look in the Conflicting Device list at the bottom of the window. If it indicates that the range is being used by another device, click the Change Setting button. Step 8 Scroll through the ranges in the Value dialog box and choose one that does not conflict with another device. The Conflict Information window at the bottom of the window indicates if the range is already being used. Step 9 Click OK. Step 10 Under Resource Settings, click IRQ. Step 11 Look in the Conflicting Device list at the bottom of the window. If it indicates that the IRQ is being used by another device, click the Change Setting button. Step 12 Scroll through the IRQs in the Value dialog box and choose one that does not conflict with another device. The Conflict Information window at the bottom of the window indicates if the IRQ is already being used. Step 13 Click OK. Step 14 Reboot your computer. Problems Associating to an Access Point Follow the instructions below if your client adapter fails to associate to an access point. • If possible, move your workstation a few feet closer to an access point and try again. • Make sure that the client adapter is securely inserted into your computer’s client adapter slot. • If you are using a PCI card, make sure that the antenna is securely attached. • Make sure that the access point is turned on and operating. • Check that all parameters are set properly for both the client adapter and the access point. These include the SSID, EAP authentication, WEP activation, network type, channel, etc. • Follow the instructions in the previous section to resolve any resource conflicts. • If the client adapter still fails to establish contact, refer to the “Obtaining Technical Assistance” section in the Preface for technical support information. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-10 OL-4211-05 Chapter 10 Troubleshooting Troubleshooting the Client Adapter Problems Connecting to the Network After you have installed the appropriate driver and client utilities, contact your IS department if you have a problem connecting to the network. Proxy server, network protocols, and further authentication information might be needed to connect to the network. Note When using release 3.0, you might encounter a conflict with third-party supplicants (such as the Meetinghouse Aegis or the Juniper Odyssey) that causes the Cisco client adapter to lose connection. If you encounter such a conflict, disable third-party supplicants. Prioritizing Network Connections If your computer has more than one network adapter enabled (such as a Cisco Aironet client adapter and an Ethernet card), you can choose which one to use by assigning a priority to your network connections. Follow the steps below to prioritize your network connections. Step 1 Right-click the My Network Places icon on your desktop. Step 2 Click Properties. Step 3 Choose the Advanced menu option at the top of the window. Step 4 Click Advanced Settings. Your network connections are listed in the Connections box on the Adapters and Bindings tab. Step 5 Use the arrows beside the Connections box to move the network connection that you want to use to the top. Step 6 Click OK. Parameters Missing from Profile Management Windows If some parameters are unavailable on the Profile Management windows, your system administrator may have used an administrative tool to deactivate these parameters. In this case, these parameters cannot be selected. Windows Wireless Network Connection Icon Shows Unavailable Connection (Windows XP Only) If your computer is running Windows XP and you configured your client adapter using ADU, the Windows Wireless Network Connection icon in the Windows system tray may be marked with a red X and show an unavailable connection even though a wireless connection exists. This is caused by a conflict between the wireless network settings of ADU and Windows XP. Simply ignore the Windows icon and use the ASTU icon to check the status of your client adapter’s wireless connection. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-11 Chapter 10 Troubleshooting Error Messages Error Messages This section provides a list of error messages that may appear during the installation, configuration, or use of your client adapter. The messages are listed in alphabetical order within each section, and an explanation as well as a recommended user action are provided for each message. Error Message ADU can hold only 16 profiles. To add another profile, either delete an existing profile or modify an existing profile. Explanation You attempted to create a new profile, import a profile, or activate a profile from the scan list on the Available Infrastructure and Ad Hoc Networks window after the maximum number of profiles had already been reached. Recommended Action Modify an existing profile or delete a profile and then create a new one. Error Message An error occurred opening C:\directory\filename Explanation You selected the wrong file type while attempting to open the AP scan list file in the site survey utility. Recommended Action Locate the AP scan list file (SST_APScanList.apsl) and open it. Error Message Are you sure you want to delete this PAC from your local system? If deleted, you may disrupt authentication with the EAP-FAST profiles that use this PAC. Explanation You are about to delete a PAC from either the Global or Private PAC store. Recommended Action If you want to delete the PAC, click Yes. Otherwise, click No. Error Message At least one wireless checkbox must be selected. Explanation You clicked OK or selected another Profile Management tab before selecting any Wireless Mode options on the Profile Management (Advanced) window. Recommended Action Choose at least one of the Wireless Mode options. Error Message Authentication failed. Explanation The domain logon failed for an unknown reason. Recommended Action Try again to authenticate. If this message reappears, verify that all of the proper certificates have been loaded onto your computer and that your client adapter’s current profile has been configured properly. If the domain logon continues to fail, contact your system administrator. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-12 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message Authentication failed because server rejected username or password. Explanation The domain logon failed because your username or password is invalid. Recommended Action Re-enter your username and password on the Define PEAP (EAP-GTC) Configuration window or the Define PEAP (EAP-MSCHAP V2) Configuration window and save your settings. Then try again to authenticate. Error Message Authentication failed due to invalid client attributes (e.g., Login Name). Explanation The domain logon failed because of an invalid client configuration setting, such as a mistyped login name. Recommended Action Return to the PEAP configuration windows, verify your settings, and make any necessary modifications. Error Message Authentication failed due to invalid client certificate. Explanation The domain logon failed because of an invalid client certificate. Recommended Action Contact your system administrator to obtain a valid certificate. Error Message Authentication failed due to invalid server certificate. Explanation The domain logon failed because of an invalid server certificate. Recommended Action Contact your system administrator. Error Message Authentication failed due to invalid server/domain name. Explanation The domain logon failed because of an invalid server/domain name. Recommended Action Make sure the Specific Server or Domain field is blank on the Advanced Configuration window for PEAP (EAP-GTC) or PEAP (EAP-MSCHAP V2). Then follow the instructions in the “Enabling PEAP (EAP-GTC)” section on page 5-48 or the “Enabling PEAP (EAP-MSCHAP V2) Machine Authentication with Machine Credentials” section on page 5-55 to correctly enter your username in the Login Name field. Error Message Authentication timed out. Do you want to retry? Explanation LEAP or EAP-FAST authentication failed because the authentication server is down. Recommended Action Click Retry to try to authenticate again using the same credentials or click Cancel to cancel the operation. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-13 Chapter 10 Troubleshooting Error Messages Error Message Cannot load oemres.dll. Explanation The oemres.dll file cannot be installed. Recommended Action Uninstall the current client adapter software; then install the latest release. Error Message Cisco Aironet 802.11a/b/g wireless adapter software update can’t proceed. Please insert the adapter in the system and try again. Explanation You attempted to upgrade your client adapter’s software when the adapter was not inserted into your computer. Recommended Action Click OK, insert your client adapter, and start the upgrade process again. Error Message DHCP failure. Explanation The domain logon failed because of a DHCP failure. Recommended Action Try again to authenticate. If this message reappears, contact your system administrator. Error Message During installation, you chose not to use Microsoft Wireless Configuration Manager to control your Cisco Aironet Wireless LAN Client Adapter. However, it is currently enabled for this device. Do you want to disable it? Explanation The Microsoft Wireless Configuration Manager is enabled and can be used to control your client adapter. Recommended Action If you want to switch control from the Microsoft Wireless Configuration Manager to ADU, click Yes. Otherwise, click No. Error Message Entry must be xx characters long. Please enter xx more characters. Explanation The static WEP key that you entered on the Define Pre-Shared Keys window does not contain the correct number of characters. Recommended Action Re-enter the static WEP key following the guidelines in the “Enabling Static WEP” section on page 5-26. Error Message Error importing the EAP-FAST PAC file. Explanation An error occurred while a PAC file was being imported. The operation was not completed. Recommended Action Try again to import the PAC file. If the same message appears, obtain a new PAC file from your system administrator and import it. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-14 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message Failed to initialize supplicant. This error may be due to the absence of a valid machine certificate or the incomplete configuration of profiles. Explanation The domain logon failed because the EAP supplicant could not be initialized. Recommended Action Verify that a valid machine certificate has been loaded onto your computer and that your client adapter’s current profile has been configured properly. Error Message Failed to open PAC stores. Explanation An error occurred when you attempted to access the global or private PAC store. Recommended Action Try again. If the second attempt fails, contact your system administrator. Error Message In order to select an Ad Hoc network, you must have a Network Name. Do you want to enter a Network Name? Explanation You chose Ad Hoc for Network Type on the Profile Management (Advanced) window, but a network name was not entered on the Profile Management (General) window. Recommended Action If you want to set up an ad hoc network, click Yes and enter a network name in the SSID1 field on the Profile Management (General) window. Otherwise, click No. Error Message Invalid profile data. Please enter valid profile data. Explanation You improperly configured a profile (for example, you set up the profile to use EAP-TLS authentication, but no certificates are installed on your computer). Recommended Action Modify the profile’s configuration settings. Error Message Make sure the same new password is entered twice. Explanation You did not enter the same EAP-FAST password in both the New Password and Verify New Password fields on the Please Change Password window. Recommended Action Carefully re-enter your new EAP-FAST password in both the New Password and Verify New Password fields on the Please Change Password window. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-15 Chapter 10 Troubleshooting Error Messages Error Message No user certificates were found on your computer. Machine certificates will be used for Domain Logon if “Use Machine Information For Domain Logon” check box is checked. Explanation You chose the EAP-TLS option on the Profile Management (Security) window, but no user certificates were found on your computer. Recommended Action Perform one of the following: – If you want the client to attempt to log into a domain using machine authentication with a machine certificate and machine credentials, check the Use Machine Information For Domain Logon check box when the Define Certificate window appears. – If you want the client to authenticate using user credentials, install the appropriate user certificate on your computer. Error Message Please enter a Passphrase. Explanation You clicked OK on the Define WPA/WPA2 Pre-Shared Key window before entering a passphrase. Recommended Action Enter a WPA/WPA2 passphrase on the Define WPA/WPA2 Pre-Shared Key window and then click OK. Error Message Please enter a profile name. Explanation While creating a new profile, you clicked OK or chose another Profile Management tab before entering a profile name on the Profile Management (General) window. Recommended Action Enter a profile name. Error Message Please enter at least one Pre-Shared Key. Explanation You clicked OK on the Define Pre-Shared Keys window before entering a static WEP key. Recommended Action Enter at least one static WEP key on the Define Pre-Shared Keys window. Error Message Please enter exactly 12 characters, or leave the entry field empty. Explanation You entered fewer than 12 characters in one of the fields on the Preferred Access Points window. Recommended Action Leave the fields on the Preferred Access Points window empty or re-enter the MAC address for the specified access point, which must be exactly 12 characters. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-16 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message The configuration name you entered is already being used. Enter a unique name. Explanation While creating a new profile, you entered a profile name on the Profile Management (General) window that already exists. Recommended Action Enter a new profile name. Error Message The current EAP-FAST profile does not have a PAC or the configured PAC does not match the authentication server. Do you want to use another PAC found on your local system that matches the authentication server without reconfiguring the current EAP-FAST profile? Explanation The client adapter's authentication attempt failed because a valid PAC was not found. ADU matches the username and server name that it is trying to use with those in the PAC. If they do not match or the configured PAC does not exist, ADU searches the private and global stores. If a matching PAC is found, the user is prompted with this message before the PAC is used. Recommended Action Click Yes to attempt to authenticate using another PAC on your system without having to reconfigure your profile. Error Message The device may not be present or could have been ejected/unplugged from the system. Insert or reinsert it now. Explanation You attempted to install the client adapter software without the adapter being inserted into your computer. Recommended Action Insert the client adapter and click OK. If you proceed without the client adapter inserted, the installation continues, but the driver installation is incomplete. You must manually install the driver later using the Update Device Driver Wizard. See the “Manually Installing or Upgrading the Client Adapter Driver” section on page 9-6 for instructions. Error Message The driver files you wish to remove will not be removed as the corresponding card is not inserted. Explanation You attempted to uninstall the client adapter software without the adapter being inserted into your computer. Recommended Action Insert the client adapter and click OK. Error Message The EAP-FAST auto provisioning or PAC updating failed. The current profile is disabled until you correct the PAC configuration in the profile and reauthenticate. Explanation PAC provisioning has failed. No PAC has been provisioned, and the profile is disabled. Recommended Action Try again to authenticate using the existing profile. If automatic PAC provisioning is enabled, make sure to allow a PAC to be provisioned if prompted. If the authentication attempt fails again, modify the profile’s PAC configuration settings. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-17 Chapter 10 Troubleshooting Error Messages Error Message The entered password was incorrect. Please try again. Explanation You incorrectly entered the PAC file password. Recommended Action Carefully re-enter the PAC file password. Error Message The imported PAC already exists on your local machine. Do you want to update it anyway? Explanation You tried to import a PAC file with the same PAC ID as a previously imported PAC file. Recommended Action Click Yes to replace the existing PAC with the new one from the imported file or click No to cancel the operation. Error Message The new password must be different from the old password. Explanation You entered your old EAP-FAST password in the New Password and/or Verify New Password fields on the Please Change Password window. Recommended Action Enter your new EAP-FAST password in the New Password and/or Verify New Password fields on the Please Change Password window. Error Message The Passphrase must be between 8 and 64 characters. Explanation The WPA/WPA2 passphrase that you entered on the Define WPA/WPA2 Pre-Shared Key window did not contain the correct number of characters. Recommended Action Enter a WPA/WPA2 passphrase with 8 to 63 ASCII text characters or 64 hexadecimal characters. Error Message The password is empty. Please enter a password. Explanation You chose the Use Saved User Name and Password option on the LEAP or EAP-FAST Settings window but did not enter a password, or you did not enter a password on the Enter Wireless Network Password window. Recommended Action Enter your LEAP or EAP-FAST password in the Password field. Error Message The passwords you entered do not match. Please enter them again. Explanation The passwords that you entered in the Password and Confirm Password fields on the LEAP or EAP-FAST Settings window do not match. Recommended Action Re-enter your LEAP or EAP-FAST password in both fields. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-18 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message The profile will be disabled until you select the Reauthentication option, Windows restarts, or the card is ejected and reinserted. Are you sure? Explanation The username and password for your current profile have expired or are no longer valid. When the Enter Network Password window appeared, prompting you to enter your new username and password, you chose Cancel. The profile was disabled to prevent accidental authentication attempts in the future. Recommended Action Click No, enter your username and password when the Enter Wireless Network Password window reappears, and click OK. The client adapter should authenticate using your new credentials. If the profile uses saved credentials, edit the profile in ADU by changing the username and password on the LEAP or EAP-FAST Settings window and save your changes. (If you click Yes, the profile is disabled until you choose Reauthenticate from ASTU or the Action drop-down menu in ADU, reboot your system, or eject and reinsert the card.) Error Message The specified path does not exist. Please enter another path. Explanation You chose the Make Driver Installation Diskette(s) option during installation, but a diskette was not inserted in the computer’s A: drive. Recommended Action Insert a floppy diskette into your computer’s floppy disk drive, and choose the Make Driver Installation Diskette(s) option again. Error Message The user name is empty. Please enter a user name. Explanation You chose the Use Saved User Name and Password option on the LEAP or EAP-FAST Settings window but did not enter a username, or you did not enter a username on the Enter Wireless Network Password window. Recommended Action Enter your LEAP or EAP-FAST username in the User Name field. Error Message This Device is controlled by the Windows XP Automatic Wireless Network Configuration. It may override Network Name, Security and other settings from this profile. Explanation You attempted to activate ADU while the Microsoft Wireless Configuration Manager in Windows XP was enabled. When a message appeared asking if you wanted to disable the Microsoft configuration manager, you chose No. Recommended Action If you want to use ADU to configure your client adapter, disable the Microsoft Wireless Configuration Manager. Error Message This Product does not support this version of Windows. Please check the product documentation for the system requirements. Explanation You tried to install the CB21AG and PI21AG client adapter software on an unsupported Windows operating system. Recommended Action Install the CB21AG and PI21AG client adapter software on a computer running Windows 2000 or XP. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-19 Chapter 10 Troubleshooting Error Messages Error Message Unable to authenticate wireless user. Please make sure you have entered the right user name and password and try again. If you are using an old PAC with this profile and have not logged on to the network for a long period of time, you may also want to make sure the PAC you are using is not expired by either import a new PAC manually or delete the old PAC if auto provisioning is enabled. Explanation The client adapter's authentication attempt failed either because the wrong user credentials were entered or the profile is using an old PAC. Recommended Action Try to authenticate again using the existing profile. Make sure to enter your username and password correctly. If the authentication attempt fails again, import a new PAC or delete the old PAC is automatic PAC provisioning is enabled. Error Message Unable to copy PAC data. Make sure you have access rights. Explanation Your attempt to copy a PAC from the private store to the global store failed. You may not have the necessary permissions. Recommended Action Try again. If your second attempt fails, contact your system administrator. Error Message Unable to delete the PAC from the local system. Explanation Your attempt to delete a PAC failed. Recommended Action Try again. If your second attempt fails, contact your system administrator. Error Message Unable to EAP-FAST authenticate the wireless user in the specified amount of time. Network infrastructure might be down. You may also want to increase the timeout value for this profile. Explanation The client adapter was unable to EAP-FAST authenticate within the amount of time specified by the EAP-FAST authentication timeout value. Recommended Action Try again to authenticate using the existing profile. If automatic PAC provisioning is enabled, make sure to allow a PAC to be provisioned if prompted. If the authentication attempt fails again, increase the authentication timeout value on the EAP-FAST Settings window and try again. Error Message Unable to save imported PAC data. Access denied. Explanation Your attempt to save an imported PAC file has failed. You may not have the necessary permissions. Recommended Action Try again. If your second attempt fails, contact your system administrator. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-20 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message WEP Key x must be y characters long. Please enter z more characters. Explanation You entered an incomplete static WEP key on the Define Pre-Shared Keys window and clicked OK. Recommended Action Re-enter the static WEP key, making sure to enter the correct number of characters and click OK. Error Message ‘x’ is not a hexadecimal character. Explanation The character you entered on the Define Pre-Shared Keys window is not a hexadecimal character. Recommended Action Re-enter the static WEP key following the guidelines in the “Enabling Static WEP” section on page 5-26. Error Message You are not registered with the authentication server. A security credential is required to register this device. Do you want to obtain a security credential? Explanation Automatic PAC provisioning is enabled for this profile. However, a valid PAC matching the server to which the client adapter is connecting could not be found. Recommended Action Click Yes to provision a new PAC for this server using your existing credentials or click No to cancel the operation. If you click No, the client adapter is unable to authenticate using the existing profile. Error Message You can have only one SSID in an Ad Hoc Network. The SSID selections on the General Page will be adjusted. Explanation You chose the Ad Hoc option on the Profile Editor (Advanced) window when multiple SSIDs were specified on the Profile Editor (General) window. Recommended Action Click OK. Only SSID1 now appears on the Profile Editor (General) window. If you want to specify multiple SSIDs, choose Infrastructure for the Network Type parameter on the Profile Editor (Advanced) window. Error Message You can have only one SSID in a WPA Passphrase network. The other SSIDs on the General tab will be disabled. Do you want to continue? Explanation You chose the WPA/WPA2 Passphrase security option on the Profile Management (Security) window when multiple SSIDs were specified on the Profile Management (General) window. Recommended Action Click Yes to allow SSID2 and SSID3 to be disabled for this profile or click No to cancel the operation. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-21 Chapter 10 Troubleshooting Error Messages Error Message You chose not to copy your private PAC. If you experience wireless connection problems during Windows domain logon or logged off stage, you must reconfigure the profile to use a global PAC. Explanation When you were prompted to copy your PAC to the global store so that it will be available when you are not logged on, you clicked No. Recommended Action The profile will use the private PAC for authentication. However, if you experience any wireless connection problems, you may need to reconfigure your profile to use a global PAC. Error Message You do not have a valid Protected Access Credentials (PAC), the PAC you provided does not match the authentication server, or the PAC is expired. You may proceed with authenticating if the server supports auto provisioning. Do you want to proceed and accept auto provisioning? Explanation You activated an EAP-FAST profile that is configured for automatic PAC provisioning and does not specify a PAC authority for which you have a current valid PAC. Recommended Action If you want to attempt to auto-provision a PAC from the server, click Yes. Otherwise, click No. If you choose No, a message appears indicating that the client adapter was unable to EAP-FAST authenticate. Error Message You failed to change your EAP-FAST domain/network password. Make sure you enter a new password that complies with the password policy and try again. Do you want to retry now? Explanation An error occurred when you attempted to change your EAP-FAST password. Recommended Action Click Yes to try again. When the Enter Wireless Network Password window appears, enter your new password. Otherwise, click No to cancel the operation. Error Message You have just changed your network password. You must change your saved password settings in the EAP-FAST profiles before connecting again. Explanation Your network password has changed. Recommended Action Update your EAP-FAST password on the EAP-FAST Settings window for any EAP-FAST profiles that are configured with a saved username and password. Error Message You must configure the PEAP-GTC settings properly. User information, password, or machine information is incomplete. Explanation You improperly configured a PEAP (EAP-GTC) profile. Recommended Action Modify the profile’s configuration settings, making sure to enter all necessary information. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-22 OL-4211-05 Chapter 10 Troubleshooting Error Messages Error Message You must define a certificate to use EAP-TLS. Click Configure to select a certificate. Explanation You chose the EAP-TLS option on the Profile Management (Security) window and clicked OK without selecting a certificate. Recommended Action Click Configure and select a certificate on the Define Certificate window. Error Message You must enter a valid login name to use EAP-TLS. Click Configure to enter a login name. Explanation You chose the EAP-TLS option on the Profile Management (Security) window and clicked OK without entering your EAP-TLS login name. Recommended Action Click Configure and enter your EAP-TLS login name on the Define Certificate window. Error Message You must enter the correct old password in order to change the new password. Explanation You incorrectly entered your old EAP-FAST password on the Please Change Password window. Recommended Action Carefully re-enter your old EAP-FAST password on the Please Change Password window. Error Message You must select a PAC or enable Allow Automatic PAC Provisioning. Explanation While configuring a profile for EAP-FAST, you did not enable automatic PAC provisioning or select a PAC authority from the drop-down list on the EAP-FAST Settings window. Recommended Action Choose a PAC authority from the drop-down list on the EAP-FAST Settings window. If the list is empty, import a PAC file. Error Message You must select a Passphrase to use WPA/WPA2. Explanation You chose the WPA/WPA2 Passphrase option on the Profile Management (Security) window and clicked OK without entering a passphrase. Recommended Action Enter a WPA/WPA2 passphrase on the Define WPA/WPA2 Pre-Shared Key window. Error Message You must set at least one Pre-Shared Key. Explanation You chose the Pre-Shared Key (Static WEP) option on the Profile Management (Security) window and clicked OK without entering a static WEP key. Recommended Action Enter a static WEP key on the Define Pre-Shared Keys window and then click OK. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 10-23 Chapter 10 Troubleshooting Error Messages Error Message Your security setting is invalid for an Ad Hoc network. If you want, security will be disabled for you. You can also configure security to Pre-shared keys. Do you want to disable security? Explanation Pre-Shared Key (Static WEP) is the only valid security option for an ad hoc network. You chose Ad Hoc for Network Type on the Profile Management (Advanced) window when a security option other than static WEP was already selected. Recommended Action If you want to configure this profile for use in an ad hoc network, click Yes to disable security. Otherwise, click No. Error Message You selected a private PAC for EAP-FAST authentication. It may not be accessible when the user is logged off or during the domain logon process. Confirm if you want to copy the selected PAC into the global PAC store. Explanation You selected a private PAC and the No Network Connection Unless User Is Logged In check box is unchecked. Therefore, the PAC may not be accessible during domain logon or when you are logged off. Recommended Action If you want a copy of the PAC to be added to the global store so that it will be available when you are not logged on, click Yes. If you do not want a copy of the PAC to be added to the global store, click No. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide 10-24 OL-4211-05 A P P E N D I X Technical Specifications This appendix provides technical specifications for the Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters. The following topics are covered in this appendix: • Physical Specifications, page A-26 • Radio Specifications, page A-27 • Power Specifications, page A-30 • Safety and Regulatory Compliance Specifications, page A-30 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 A-25 Appendix A Technical Specifications Table A-1 lists the technical specifications for the Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters. Table A-1 Technical Specifications for CB21AG and PI21AG Client Adapters Physical Specifications Size PC-Cardbus card 4.5 in. L x 2.1 in. W x 0.2 in. H (11.3 cm L x 5.4 cm W x 0.5 cm H) PCI card Standard PCI card 4.7 in. L x 0.7 in. W x 4.8 in. H (12 cm L x 1.8 cm W x 12.1 cm H) Low-profile PCI card 4.7 in. L x 0.7 in. W x 3.1 in. H (12 cm L x 1.8 cm W x 7.9 cm H) Weight PC-Cardbus card 1.55 oz (44 g) PCI card Standard PCI card with antenna 3.6 oz (103 g) Standard PCI card without antenna 1.9 oz (55 g) Low-profile PCI card with antenna 3.5 oz (98 g) Low-profile PCI card without antenna 1.7 oz (49 g) Enclosure PC-Cardbus card Type II Cardbus PCI card Standard or low-profile Type II PCI Connector PC-Cardbus card 68-pin Cardbus PCI card 62-pin PCI Status indicators Green and amber LEDs; see Chapter 10 Operating temperature 32oF to 158oF (0oC to 70 oC) Storage temperature 32oF to 185oF (0oC to 85 oC) Humidity (non-operational) 90% relative humidity ESD 15 kV (human body model) Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide A-26 OL-4211-05 Appendix A Technical Specifications Table A-1 Technical Specifications for CB21AG and PI21AG Client Adapters (continued) Radio Specifications Type 802.11a Orthogonal frequency division multiplexing (OFDM) 802.11b/g Direct-sequence spread spectrum (DSSS) and orthogonal frequency division multiplexing (OFDM) Power output Note Refer to Appendix D for limitations on radiated power (EIRP) levels in the European community and other countries. 802.11a 40 mW (16 dBm) @ 6, 9, 12, 18, 24 Mbps 25 mW (14 dBm) @ 6, 9, 12, 18, 24, 36 Mbps 20 mW (13 dBm) @ 6, 9, 12, 18, 24, 36, 48, 54 Mbps 13 mW (11 dBm) @ 6, 9, 12, 18, 24, 36, 48, 54 Mbps 10 mW (10 dBm) @ 6, 9, 12, 18, 24, 36, 48, 54 Mbps Note 802.11b/g The maximum power setting varies according to individual country regulations. 100 mW (20 dBm) @ 1, 2, 5.5, 11 Mbps 63 mW (18 dBm) @ 1, 2, 5.5, 6, 9, 11, 12, 18, 24 Mbps 50 mW (17 dBm) @ 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36 Mbps 30 mW (15 dBm) @ 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48 Mbps 20 mW (13 dBm) @ 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps 10 mW (10 dBm) @ 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps Note The maximum power setting varies according to individual country regulations. Operating frequency 802.11a 5.15 to 5.25 GHz in the UNII 1 band* 5.25 to 5.35 GHz in the UNII 2 band* 5.470 to 5.725 GHz in the European band 5.725 to 5.825 GHz in the UNII 3 band* *Depending on the regulatory domain in which the client adapter is used 802.11b/g 2.400 to 2.497 GHz (depending on the regulatory domain in which the client adapter is used) Usable channels 802.11a 5170 to 5320 MHz, 5500 to 5700 MHz, and 5745 to 5805 MHz 802.11b/g 2412 to 2484 MHz in 5-MHz increments Data rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Modulation Differential binary phase shift keying (DBPSK) - 1 Mbps Differential quaternary phase shift keying (DQPSK) - 2 Mbps Complementary code keying (CCK) - 5.5 and 11 Mbps Binary phase shift keying (BPSK) - 6 and 9 Mbps Quaternary phase shift keying (QPSK) - 12 and 18 Mbps 16-quadrate amplitude modulation (16-QAM) - 24 and 36 Mbps 64-quadrate amplitude modulation (64-QAM) - 48 and 54 Mbps Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 A-27 Appendix A Table A-1 Technical Specifications Technical Specifications for CB21AG and PI21AG Client Adapters (continued) Receiver sensitivity 802.11a 5150 to 5250 MHz –87 dBm @ 6, 9, 12, and 18 Mbps –82 dBm @ 24 Mbps –79 dBm @ 36 Mbps –74 dBm @ 48 Mbps –72 dBm @ 54 Mbps 5250 to 5350 MHz –89 dBm @ 6, 9, and 12 Mbps –85 dBm @ 18 Mbps –82 dBm @ 24 Mbps –79 dBm @ 36 Mbps –74 dBm @ 48 Mbps –72 dBm @ 54 Mbps 5470 to 5725 MHz –87 dBm @ 6, 9, 12, and 18 Mbps –82 dBm @ 24 Mbps –79 dBm @ 36 Mbps –74 dBm @ 48 Mbps –72 dBm @ 54 Mbps 5725 to 5805 MHz –84 dBm @ 6, 9, and 12 Mbps –83 dBm @ 18 Mbps –82 dBm @ 24 Mbps –79 dBm @ 36 Mbps –72 dBm @ 48 Mbps –65 dBm @ 54 Mbps 802.11b/g –94 dBm @ 1 Mbps –93 dBm @ 2 Mbps –92 dBm @ 5.5 Mbps –90 dBm @ 11 Mbps –86 dBm @ 6, 9, 12, and 18 Mbps –84 dBm @ 24 Mbps –80 dBm @ 36 Mbps –75 dBm @ 48 Mbps –71 dBm @ 54 Mbps Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide A-28 OL-4211-05 Appendix A Technical Specifications Table A-1 Technical Specifications for CB21AG and PI21AG Client Adapters (continued) Receiver delay spread (multipath) 802.11a/g 400 ns @ 6 Mbps 250 ns @ 9 and 12 Mbps 220 ns @ 18 Mbps 160 ns @ 24 Mbps 100 ns @ 36 Mbps 90 ns @ 48 Mbps 70 ns @ 54 Mbps 802.11b 350 ns @ 1 Mbps 300 ns @ 2 Mbps 200 ns @ 5.5 Mbps 130 ns @ 11 Mbps Range 802.11a Indoor (typical) 500 ft (152 m) @ 6 Mbps 400 ft (122 m) @ 18 Mbps 90 ft (27 m) @ 54 Mbps Note 802.11b/g The above range numbers assume that the client adapter is being used at maximum transmit power with a Cisco Aironet 1232AG Access Point with a 3.5-dBi dipole antenna. Different range characteristics are likely when using the client adapter with a different access point or a Cisco Aironet 1200 Series Access Point with a different antenna. Indoor (typical) 410 ft (125 m) @ 1 Mbps 300 ft (91 m) @ 6 Mbps 220 ft (67 m) @ 11 Mbps 180 ft (55 m) @ 18 Mbps 90 ft (27 m) @ 54 Mbps Note Outdoor (typical) 950 ft (290 m) @ 6 Mbps 800 ft (244 m) @ 18 Mbps 170 ft (52 m) @ 54 Mbps Outdoor (typical) 700 ft (213 m) @ 1 Mbps 650 ft (198 m) @ 6 Mbps 490 ft (149 m) @ 11 Mbps 400 ft (122 m) @ 18 Mbps 110 ft (34 m) @ 54 Mbps The above range numbers assume that the client adapter is being used at maximum transmit power with a Cisco Aironet 1232AG Access Point with a 2.2-dBi dipole antenna. Different range characteristics are likely when using the client adapter with a different access point or a Cisco Aironet 1200 Series Access Point with a different antenna. Antennas PC-Cardbus card Integrated 0-dBi dual-band 2.4/5-GHz diversity antenna PCI card 1-dBi dual-band 2.4/5-GHz antenna, permanently attached by 6.6-ft (2-m) cable Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 A-29 Appendix A Table A-1 Technical Specifications Technical Specifications for CB21AG and PI21AG Client Adapters (continued) Power Specifications Operational voltage 3.3 V (± 0.3 V) Receive current steady state 802.11a 318 mA maximum 802.11b 327 mA maximum 802.11g 282 mA maximum Transmit current steady state 802.11a 554 mA maximum 802.11b 539 mA maximum 802.11g 530 mA maximum Sleep mode steady state 203 mA average Safety and Regulatory Compliance Specifications Safety Designed to meet: • UL 60950 • CSA 22.2 No. 60950 • IEC 60950 Second Ed., including Amendments 1-4 with all national deviations • EN 60950 Second Ed., including Amendments 1-4 EMI and susceptibility FCC Part 15.107 & 15.109 Class B ICES-003 Class B (Canada) VCCI (Japan) EN 301.489-1 and EN-301.489-17 (Europe) Radio approvals FCC Part 15.247 FCC Part 15.401-15.407 Canada RSS-210 Europe EN-300.328, EN-301.893 ARIB STD-33, ARIB STD-66, ARIB STD-T71 (Japan) AS 4268.2 (Australia) AS/NZS 3548 (Australia and New Zealand) RF exposure FCC Bulletin OET-65C Industry Canada RSS-102 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide A-30 OL-4211-05 A P P E N D I X Translated Safety Warnings This appendix provides translations of the safety warnings that appear in this publication. The second warning pertains to the PI21AG client adapter, and the third warning pertains to the CB21AG client adapter. The following topics are covered in this appendix: • Explosive Device Proximity Warning, page B-32 • Antenna Installation Warning, page B-33 • Warning for Laptop Users, page B-34 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 B-31 Appendix B Translated Safety Warnings Explosive Device Proximity Warning Explosive Device Proximity Warning Warning Waarschuwing Varoitus Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen. Älä käytä johdotonta verkkolaitetta suojaamattomien räjäytysnallien läheisyydessä tai räjäytysalueella, jos laitetta ei ole erityisesti muunnettu sopivaksi sellaiseen käyttöön.oen. Attention Ne jamais utiliser un équipement de réseau sans fil à proximité d'un détonateur non blindé ou dans un lieu présentant des risques d'explosion, sauf si l'équipement a été modifié à cet effet. Warnung Benutzen Sie Ihr drahtloses Netzwerkgerät nicht in der Nähe ungeschützter Sprengkapseln oder anderer explosiver Stoffe, es sei denn, Ihr Gerät wurde eigens für diesen Gebrauch modifiziert und bestimmt. Avvertenza Advarsel Aviso ¡Advertencia! Varning! Non utilizzare la periferica di rete senza fili in prossimità di un detonatore non protetto o di esplosivi a meno che la periferica non sia stata modificata a tale proposito. Ikke bruk den trådløse nettverksenheten nært inntil uisolerte fenghetter eller i et eksplosivt miljø med mindre enheten er modifisert slik at den tåler slik bruk. Não opere o dispositivo de rede sem fios perto de cápsulas explosivas não protegidas ou num ambiente explosivo, a não ser que o dispositivo tenha sido modificado para se qualificar especialmente para essa utilização. No utilizar un aparato de la red sin cable cerca de un detonador que no esté protegido ni tampoco en un entorno explosivo a menos que el aparato haya sido modificado con ese fin. Använd inte den trådlösa nätverksenheten i närheten av oskyddade tändhattar eller i en explosiv miljö om inte enheten modifierats för att kunna användas i sådana sammanhang. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide B-32 OL-4211-05 Appendix B Translated Safety Warnings Antenna Installation Warning Antenna Installation Warning Warning Waarschuwing Varoitus In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons. Om te voldoen aan de FCC radiofrequentie (RF) blootstellingslimieten dienen antennes zich minstens 20 cm of meer van de lichamen van alle personen bevinden. FCC:n antamien radiotaajuuksille altistumista koskevien rajoitusten mukaan antennien on sijaittava vähintään 20 cm:n päässä kaikista henkilöistä. Attention Pour se conformer aux limites d’exposition à la fréquence radio préconisées par la FCC (Federal Communications Commission), les antennes doivent se situer à un minimum de 20 cm de toute personne. Warnung Um die in den FCC-Richtlinien festgelegten Expositionshöchstgrenzen für Radiofrequenzen (RF) nicht zu überschreiten, sollten antennen mindestens 20 cm (7,9 Zoll) vom Körper aller Person entfernt aufgestellt werden. Avvertenza Advarsel Per conformarsi ai limiti FCC di esposizione a radiofrequenza (RF), le antenne a devono stare ad una distanza minima di 20 cm dal corpo di ogni persona. I henhold til eksponeringsgrensene for radiofrekvenser (RF), skal antenner befinne seg på en avstand av minst 20 cm eller mer fra mennesker. Aviso Para estar de acordo com as normas FCC de limites de exposição para freqüência de rádio (RF), as antenas devem estar distantes no mínimo 20 cm (7,9 pol) do corpo de qualquer pessoa. ¡Advertencia! Para cumplir con los límites de exposición de radio frecuencia (RF) de la Comisión Federal de Comunicaciones (FCC) es preciso ubicar las antenas a un mínimo de 20 cm (7,9 pulgadas) o más del cuerpo de las personas. Varning! För att följa FCC-exponeringsgränserna för radiofrekvens (RF), bör antenner placeras på minst 20 cm avstånd från alla människor. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 B-33 Appendix B Translated Safety Warnings Warning for Laptop Users Warning for Laptop Users Warning This device has been tested and complies with FCC RF Exposure (SAR) limits in typical laptop computer configurations and this device can be used in desktop or laptop computers with side mounted PC Card slots that can provide at least 0.394 in (1 cm) separation distance from the antenna to the body of the user or a nearby person. Thin laptop computers may need special attention to maintain antenna spacing while operating. This device cannot be used with handheld PDAs (personal digital assistants). Use in other configurations may not ensure compliance with FCC RF exposure guidelines. This device and its antenna must not be co-located or operated in conjunction with any other antenna or transmitter. Waarschuwing Dit apparaat is getest en voldoet aan de FCC-beperkingen voor radiofrequentieblootstelling (SAR) bij standaardconfiguraties met een laptopcomputer. Dit apparaat kan worden gebruikt in desktopof laptopcomputers met PC-kaartsleuven aan de zijkant, waarbij minimaal 1 cm afstand bestaat tussen de antenne en het lichaam van de gebruiker of een persoon in de buurt. Bij smalle laptopcomputers is mogelijk extra aandacht vereist om tijdens gebruik voldoende afstand tot de antenne te houden. Dit apparaat kan niet worden gebruikt in combinatie met mobiele PDA's (personal digital assistants; persoonlijke digitale assistenten). Als u dit apparaat gebruikt in andere configuraties, voldoet het wellicht niet meer aan de FCC-regelgeving met betrekking tot radiofrequentieblootstelling. Dit apparaat en de bijbehorende antenne mogen niet in combinatie met andere antennes of zenders worden gebruikt en ook niet in de buurt van andere antennes of zenders worden geplaatst. Varoitus Tämä laite on testattu ja se noudattaa FCC:n määrittämiä radiotaajuussäteilylle altistumisen (SAR) raja-arvoja tyypillisissä kannettavien tietokoneiden kokoonpanoissa. Tätä laitetta voidaan käyttää pöytä- tai kannettavissa tietokoneissa, joiden sivussa on PC-korttipaikka. Korttipaikassa olevan laitteen antennin etäisyyden käyttäjästä tai lähellä olevasta henkilöstä on oltava vähintään yksi senttimetri. Ohuita kannettavia tietokoneita on ehkä tarkkailtava erityisesti, jotta käyttäjän etäisyys antenniin olisi riittävä käytön aikana. Tätä laitetta ei voi käyttää yhdessä kämmentietokoneiden (PDA) kanssa. Jos laitetta käytetään muunlaisissa kokoonpanoissa, se ei ehkä vastaa FCC:n määrittämiä radiotaajuussäteilylle altistumisen ohjearvoja. Tätä laitetta ja sen antennia ei saa käyttää samassa pisteessä toisen antennin tai lähettimen kanssa tai liitettynä toiseen antenniin tai lähettimeen. Attention Cet appareil a été testé et respecte les limites (TAS - Taux d'absorption spécifique) d'exposition aux RF de la FCC relatives aux configurations standard des ordinateurs portables. Il peut être utilisé dans des ordinateurs de bureau ou portables dotés d'un emplacement pour carte PC latérales et peut fournir une distance de séparation d'au moins 1 cm entre l'antenne et le corps de l'utilisateur ou d'une personne avoisinante. Nous vous recommandons de porter une attention particulière lors de l'utilisation d'ordinateurs portatifs minces afin d'assurer le maintien de l'espacement de l'antenne. Cet appareil ne peut pas être utilisé avec des assistants numériques personnels de poche. L'utilisation dans d'autres configurations risque de ne pas être conforme aux lignes directrices de la FCC sur l'exposition aux RF. Cet appareil et son antenne ne doivent pas se trouver dans le même emplacement ou fonctionner conjointement avec une autre antenne ou un autre émetteur. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide B-34 OL-4211-05 Appendix B Translated Safety Warnings Warning for Laptop Users Warnung Dieses Gerät wurde getestet und entspricht den durch die FCC-Richtlinien festgelegten Grenzwerten für Hochfrequenzstrahlung (SAR) für reguläre Laptop-Computerkonfigurationen. Es kann für Desktop- oder Laptop-Computer mit seitlichem PC-Kartensteckplatz genutzt werden, wobei der Abstand der Antenne vom Benutzer oder anderen in der Nähe befindlichen Personen mindestens 1 cm betragen muss. Insbesondere bei schmalen Laptop-Computern sollte darauf geachtet werden, dass der Abstand während des Betriebs genau eingehalten wird. Dieses Gerät kann nicht für tragbare Handheld-Geräte/PDAs verwendet werden. Bei Verwendung in anderen Konfigurationen ist u.U. die Einhaltung der durch die FCC-Richtlinien festgelegten Grenzwerte für Hochfrequenzstrahlung nicht gewährleistet. Dieses Gerät und die Antenne dürfen nicht zusammen mit anderen Antennen oder Übertragungsgeräten installiert oder verwendet werden. Avvertenza Questo dispositivo è stato testato ed è conforme alle norme sulle emissioni radio (SAR) nelle configurazione tipica di computer portatile. Questo dispositivo può essere utilizzato in desktop o computer portatili con slot per scheda PC laterale che garantisca un minimo spazio di 1 cm (0,394 pollici) tra l'antenna e l'utente o qualsiasi persona nelle vicinanze. I computer portatili sottili richiedono particolare attenzione al mantenimento dello spazio minimo quando in funzione. Questo dispositivo non può essere utilizzaato con computer palmari (PDA). L'utilizzo in configurazione differenti non assicura la conformità alle norme sulle emissioni radio. Questo dispositivo e la propria antenna non devono operare congiuntamente and altre antenne o trasmettitori. Advarsel Denne enheten er testet og overholder grensene for FCC RF-eksponering (SAR) i vanlige konfigurasjoner for bærbare datamaskiner. Den kan brukes i stasjonære eller bærbare datamaskiner som har kortplass på siden, og der det er minst 1 cm avstand mellom antennen og brukeren eller andre personer. Ved bruk av flate bærbare PCer må du være ekstra påpasselig med antenneavstanden. Denne enheten kan ikke brukes sammen med håndholdte PDAer (personal digital assistant). Det er ikke sikkert at bruk i andre konfigurasjoner vil være i samsvar med retningslinjene for FCC RF-eksponering. Denne enheten og antennen må ikke plasseres på samme sted som eller brukes sammen med andre antenner eller sendere. Aviso Este dispositivo foi testado e está em conformidade com os limites SAR de exposição a radiofrequência (RF) da Comissão Federal de Comunicações (FCC), em configurações típicas de portátil, e pode ser utilizado em computadores de secretária ou portáteis com ranhuras de placa PC laterais que permitem um distanciamento mínimo de 1cm. entre a antena e o corpo do utilizador ou de alguém que esteja por perto. Os portáteis finos necessitam de uma atenção especial para manter a distância da antena durante o funcionamento. Este dispositivo não pode ser utilizado com PDAs (personal digital assistants) de mão. A utilização noutras configurações pode não assegurar a conformidade com as directrizes de exposição a radiofrequência (RF) da Comissão Federal de Comunicações (FCC). Este dispositivo e a respectiva antena não devem ser colocados nem postos a funcionar com outras antenas ou transmissores. ¡Advertencia! El dispositivo ha sido probado y cumple los límites de la FCC sobre exposición a radiofrecuencia (SAR o tasa de absorción específica) en cualquier configuración tradicional de equipos portátiles. Además, puede utilizarse en equipos de escritorio o portátiles que cuenten con ranuras de tarjeta PC laterales a una distancia de, al menos, 1 cm (0,394 pulgadas) de la antena al usuario o persona más cercana. Puede que los equipos portátiles de menor grosor requieran atención especial a la hora de mantener la distancia de la antena al utilizarlos. No puede utilizarse este dispositivo con equipos digitales personales portátiles (PDA). Su utilización en otras configuraciones no garantiza el cumplimiento de las directivas de la FCC sobre exposición a radiofrecuencia. Este dispositivo y la antena no deben situarse o accionarse junto con otra antena o transmisor. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 B-35 Appendix B Translated Safety Warnings Warning for Laptop Users Varning! Den här enheten har testats och följer FCC-gränserna för radiofrekvensexponering (SAR) i vanliga konfigurationer för bärbara datorer. Den kan användas i stationära eller bärbara datorer med sidmonterade PC-kortöppningar som kan tillhandahålla minst 1 cm med separationsavstånd mellan antennen och användarens kropp eller annan person i närheten. Tunna, bärbara datorer kan behöva speciell uppmärksamhet för att upprätthålla antennavståndet under användning. Den här enheten kan inte användas med handdator/PDA. Vid användning i andra konfigurationer går det inte att garantera att FCC:s riktlinjer för radiofrekvens följs. Den här enheten och dess antenn får inte placeras tillsammans med eller användas i samband med någon annan antenn eller sändare/mottagare. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide B-36 OL-4211-05 A P P E N D I X Declarations of Conformity and Regulatory Information This appendix provides declarations of conformity and regulatory information for the Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters. The following topics are covered in this appendix: • Manufacturer’s Federal Communication Commission Declaration of Conformity Statement, page C-38 • Department of Communications – Canada, page C-39 • European Community, Switzerland, Norway, Iceland, and Liechtenstein, page C-39 • Declaration of Conformity for RF Exposure, page C-43 • Guidelines for Operating Cisco Aironet Wireless LAN Client Adapters in Japan, page C-43 • Administrative Rules for Cisco Aironet Wireless LAN Client Adapters in Taiwan, page C-44 • Brazil/Anatel Approval, page C-45 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 C-37 Appendix C Manufacturer’s Federal Communication Commission Declaration of Conformity Statement Declarations of Conformity and Regulatory Information Manufacturer’s Federal Communication Commission Declaration of Conformity Statement Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Models: AIR-CB21AG-A-K9, AIR-PI21AG-A-K9 FCC Certification Number: Manufacturer: LDK102050 (CB21AG) LDK102051 (PI21AG) Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. The CB21AG client adapter has been tested and complies with FCC RF Exposure (SAR) limits in typical laptop computer configurations, and this device can be used in laptop computers with side-mounted PCMCIA slots which can provide 0.394 in (1 cm) separation distance from the antenna to the body of the user or a nearby person. Thin laptop computers may need special attention to maintain antenna spacing while operating. The PI21AG client adapter has been tested and complies with FCC RF Exposure (SAR) limits in typical desktop computer configurations. A separation distance of 7.9 in (20 cm) must be maintained between this device’s antenna and the body of the user or a nearby person. These devices cannot be used with handheld personal digital assistants (PDAs). Use in other configurations may not ensure compliance with FCC RF exposure guidelines. These devices and their antennas must not be co-located or operated in conjunction with any other antenna or transmitter. Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. Caution Within the 5.15-to-5.25-GHz band, UNII devices are restricted to indoor operations to reduce any potential for harmful interference to co-channel Mobile Satellite Systems (MSS) operations. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide C-38 OL-4211-05 Appendix C Declarations of Conformity and Regulatory Information Department of Communications – Canada Department of Communications – Canada Canadian Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada. This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters are certified to the requirements of RSS-210 for 2.4-GHz and 5-GHz devices. The use of these devices in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. European Community, Switzerland, Norway, Iceland, and Liechtenstein Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC English: This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Deutsch: Dieses Gerät entspricht den grundlegenden Anforderungen und den weiteren entsprecheneden Vorgaben der Richtlinie 1999/5/EU. Dansk: Dette udstyr er i overensstemmelse med de væsentlige krav og andre relevante bestemmelser i Directiv 1999/5/EF. Español: Este equipo cumple con los requisitos esenciales asi como con otras disposiciones de la Directive 1999/5/EC. DzȜȜȘȞĮȢ: ǹȣIJȩȢ Ƞ İȟȠʌȜȚıµȩȢ ıȣµµȠȡijȫȞİIJĮȚ µİ IJȚȢ ȠȣıȚȫįİȚȢ ĮʌĮȚIJȒıİȚȢ țĮȚ IJȚȢ ȜȠȚʌȑȢ įȚĮIJȐȟİȚȢ IJȘȢ ȅįȘȖȓĮȢ 1999/5/EȀ. Français: Cet appareil est conforme aux exigencies essentialles et aux autres dispositions pertinantes de la Directive 1999/5/EC. Íslenska: Þessi búnaður samrýmist lögboðnum kröfum og öðrum ákvæðum tilskipunar 1999/5/ESB. Italiano: Questo apparato é conforme ai requisiti essenziali ed agli altri principi sanciti dalla Direttiva 1999/5/EC. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 C-39 Appendix C Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein Nederlands: Deze apparatuur voldoet aan de belangrijkste eisen en andere voorzieningen van richtlijn 1999/5/EC. Norsk: Dette utstyret er i samsvar med de grunnleggende krav og andre relevante bestemmelser i EU-directiv 1999/5/EC. Português: Este equipamento satisfaz os requisitos essenciais e outras provisões da Directiva 1999/5/EC. Suomalainen: Tämä laite täyttää direktiivin 1999/5/EY oleelliset vaatimukset ja on siinä asetettujen muidenkin ehtojen mukainen. Svenska: Denna utrustning är i överensstämmelse med de väsentliga kraven och andra relevanta bestämmelser i Direktiv 1999/5/EC. The Declaration of Conformity related to this product can be found at the following URL: http://www.ciscofax.com The following standards were applied: • Radio: EN 300.328-1, EN 300.328-2 (2.4-GHz operation); EN 301.893 (5-GHz operation) • EMC: EN 301.489-1, EN 301.489-17 • Safety: EN 60950 The following CE mark is affixed to the Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters: Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact your customer service representative. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide C-40 OL-4211-05 Appendix C Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein Declaration of Conformity Statement Cisco Aironet CB21AG Wireless LAN Client Adapter Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 C-41 Appendix C Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein Cisco Aironet PI21AG Wireless LAN Client Adapter Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide C-42 OL-4211-05 Appendix C Declarations of Conformity and Regulatory Information Declaration of Conformity for RF Exposure Declaration of Conformity for RF Exposure The radio module has been evaluated under FCC Bulletin OET 65C and found compliant to the requirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices. Guidelines for Operating Cisco Aironet Wireless LAN Client Adapters in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet Wireless LAN Client Adapters in Japan. These guidelines are provided in both Japanese and English. Note The use of 5-GHz devices is limited to indoor use in Japan. 03-5549-6500 43768 Japanese Translation English Translation This equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines. 1. Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity. 2. If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions. 3. If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below. Contact Number: 03-5549-6500 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 C-43 Appendix C Declarations of Conformity and Regulatory Information Administrative Rules for Cisco Aironet Wireless LAN Client Adapters in Taiwan Administrative Rules for Cisco Aironet Wireless LAN Client Adapters in Taiwan This section provides administrative rules for operating Cisco Aironet Wireless LAN Client Adapters in Taiwan. The rules are provided in both Chinese and English. 2.4- and 5-GHz Client Adapters 117710 Chinese Translation English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 14 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions. Article 17 The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station; and if interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear. The authorized radio station means a radio-communication service operating in accordance with COMMUNICATION ACT. The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide C-44 OL-4211-05 Appendix C Declarations of Conformity and Regulatory Information Brazil/Anatel Approval 5-GHz Client Adapters 117711 Chinese Translation English Translation This equipment is limited for indoor use. Brazil/Anatel Approval The following approval marks apply to the Cisco Aironet CB21AG and PI21AG Wireless LAN Client Adapters. AIR-CB21AG-W-K9 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 C-45 Appendix C Declarations of Conformity and Regulatory Information Brazil/Anatel Approval AIR-PI21AG-W-K9 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide C-46 OL-4211-05 A P P E N D I X Channels, Power Levels, and Antenna Gains This appendix lists the IEEE 802.11a, b, and g channels supported by the world's regulatory domains as well as the maximum power levels and antenna gains allowed per data rate. The following topics are covered in this appendix: • Channels, page D-48 • Maximum Power Levels and Antenna Gains, page D-50 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 D-47 Appendix D Channels, Power Levels, and Antenna Gains Channels Channels IEEE 802.11a The channel identifiers, channel center frequencies, and regulatory domains of each IEEE 802.11a 20-MHz-wide channel are shown in Table D-1. Table D-1 Channels for IEEE 802.11a Regulatory Domains Channel Identifier Frequency (in MHz) America (-A) EMEA (-E) Japan (-J) Japan (-P) Rest of World (-W) 34 5170 — — — 36 5180 — 38 5190 — — — 40 5200 — 42 5210 — — — 44 5220 — 46 5230 — — — 48 5240 — 52 5260 — 56 5280 — 60 5300 — 64 5320 — 100 5500 — — 104 5520 — — 108 5540 — — 112 5560 — — 116 5580 — — 120 5600 — — 124 5620 — — 128 5640 — — 132 5660 — — 136 5680 — — 140 5700 — — 149 5745 — — — 153 5765 — — — 157 5785 — — — 161 5805 — — — Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide D-48 OL-4211-05 Appendix D Channels, Power Levels, and Antenna Gains Channels Note All channel sets are restricted to indoor usage except America (-A), which allows for indoor and outdoor use on channels 52 through 161 in the United States. Note The Japan (-J) channels apply only to AIR-CB21AG-J-K9 and AIR-PI21AG-J-K9 client adapters, and the Japan (-P) channels apply only to AIR-CB21AG-P-K9 and AIR-PI21AG-P-K9 client adapters. IEEE 802.11b/g The channel identifiers, channel center frequencies, and regulatory domains of each IEEE 802.11b/g 22-MHz-wide channel are shown in Table D-2. Table D-2 Channels for IEEE 802.11b/g Regulatory Domains Channel Identifier Frequency (in MHz) America (-A) EMEA (-E) Japan (-J) Rest of World (-W) 2412 2417 2422 2427 2432 2437 2442 2447 2452 10 2457 11 2462 12 2467 – 13 2472 – 14 2484 – – – Note Mexico is included in the Rest of World regulatory domain; however, channels 1 through 8 are for indoor use only while channels 9 through 11 can be used indoors and outdoors. Users are responsible for ensuring that the channel set configuration is in compliance with the regulatory standards of Mexico. Note In Japan, channel 14 is not supported for 802.11g mode. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 D-49 Appendix D Channels, Power Levels, and Antenna Gains Maximum Power Levels and Antenna Gains Maximum Power Levels and Antenna Gains IEEE 802.11a An improper combination of power level and antenna gain can result in equivalent isotropic radiated power (EIRP) above the amount allowed per regulatory domain. Table D-3 indicates the maximum EIRP allowed for each data rate in the IEEE 802.11a regulatory domains. Table D-3 Maximum EIRP for IEEE 802.11a Maximum EIRP for PC-Cardbus Card with 0-dBi Antenna Gain and PCI Card with 1-dBi Antenna Gain Data Rate mW dBm 6 Mbps 40 16 9 Mbps 40 16 12 Mbps 40 16 18 Mbps 40 16 24 Mbps 40 16 36 Mbps 25.1 14 48 Mbps 20 13 54 Mbps 20 13 IEEE 802.11b An improper combination of power level and antenna gain can result in equivalent isotropic radiated power (EIRP) above the amount allowed per regulatory domain. Table D-4 indicates the maximum EIRP allowed for each data rate in the IEEE 802.11b regulatory domains. Table D-4 Maximum EIRP for IEEE 802.11b Maximum EIRP for PC-Cardbus Card with 0-dBi Antenna Gain and PCI Card with 1-dBi Antenna Gain Data Rate mW dBm 1 Mbps 100 20 2 Mbps 100 20 5.5 Mbps 100 20 11 Mbps 100 20 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide D-50 OL-4211-05 Appendix D Channels, Power Levels, and Antenna Gains Maximum Power Levels and Antenna Gains IEEE 802.11g An improper combination of power level and antenna gain can result in equivalent isotropic radiated power (EIRP) above the amount allowed per regulatory domain. Table D-5 indicates the maximum EIRP allowed for each data rate in the IEEE 802.11g regulatory domains. Table D-5 Maximum EIRP for IEEE 802.11g Maximum EIRP for PC-Cardbus Card with 0-dBi Antenna Gain and PCI Card with 1-dBi Antenna Gain Data Rate mW dBm 6 Mbps 50 17 9 Mbps 50 17 12 Mbps 50 17 18 Mbps 50 17 24 Mbps 50 17 36 Mbps 40 16 48 Mbps 31.6 15 54 Mbps 20 13 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 D-51 Appendix D Channels, Power Levels, and Antenna Gains Maximum Power Levels and Antenna Gains Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide D-52 OL-4211-05 A P P E N D I X Configuring the Client Adapter through the Windows XP Operating System This appendix explains how to configure and use the client adapter with Windows XP. The following topics are covered in this appendix: • Overview, page E-54 • Configuring the Client Adapter, page E-57 • Associating to an Access Point Using Windows XP, page E-70 • Viewing the Current Status of Your Client Adapter, page E-70 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-53 Appendix E Configuring the Client Adapter through the Windows XP Operating System Overview Overview This appendix provides instructions for minimally configuring the client adapter through the Microsoft Wireless Configuration Manager in Windows XP (instead of through ADU) as well as for enabling the security options that are available for use with this operating system. The “Overview of Security Features” section below describes each of these options so that you can make an informed decision before you begin the configuration process. In addition, this appendix also provides basic information on using Windows XP to specify the networks to which the client adapter associates and to view the current status of your client adapter. Note If you require more information about configuring or using your client adapter with Windows XP, refer to Microsoft’s documentation for Windows XP. Overview of Security Features When you use your client adapter with Windows XP, you can protect your data as it is transmitted through your wireless network by encrypting it through the use of wired equivalent privacy (WEP) encryption keys. With WEP encryption, the transmitting device encrypts each packet with a WEP key, and the receiving device uses that same key to decrypt each packet. The WEP keys used to encrypt and decrypt transmitted data can be statically associated with your adapter or dynamically created as part of the EAP authentication process. The information in the “Static WEP Keys” and “EAP (with Dynamic WEP Keys)” sections below can help you to decide which type of WEP keys you want to use. Dynamic WEP keys with EAP offer a higher degree of security than static WEP keys. WEP keys, whether static or dynamic, are either 40 or 128 bits in length. 128-bit WEP keys offer a greater level of security than 40-bit WEP keys. Static WEP Keys Each device within your wireless network can be assigned up to four static WEP keys. If a device receives a packet that is not encrypted with the appropriate key (as the WEP keys of all devices that are to communicate with each other must match), the device discards the packet and never delivers it to the intended receiver. You do not need to re-enter static WEP keys each time the client adapter is inserted or the Windows device is rebooted because the keys are stored (in an encrypted format for security reasons) in the registry of the Windows device. When the driver loads and reads the client adapter’s registry parameters, it also finds the static WEP keys, unencrypts them, and stores them in volatile memory on the adapter. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-54 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Overview EAP (with Dynamic WEP Keys) The standard for wireless LAN security, as defined by IEEE, is called 802.1X for 802.11, or simply 802.1X. An access point that supports 802.1X and its protocol, Extensible Authentication Protocol (EAP), acts as the interface between a wireless client and an authentication server, such as a RADIUS server, to which the access point communicates over the wired network. Two 802.1X authentication types are available when configuring your client adapter through Windows XP: • EAP-TLS—This authentication type uses a dynamic session-based WEP key derived from the client adapter and RADIUS server to encrypt data. It uses a client certificate for authentication. RADIUS servers that support EAP-TLS include Cisco Secure ACS release 3.0 or later and Cisco Access Registrar release 1.8 or later. • Protected EAP (or PEAP)—One of the following PEAP authentication types are available, depending on the software that is installed on your computer: – PEAP (EAP-MSCHAP V2)—This PEAP authentication type is available if Cisco’s PEAP security module (included in the Install Wizard file for Cisco Aironet 340, 350, and CB20A client adapters) was not previously installed on your computer or was installed prior to Service Pack 1 for Windows XP. PEAP (EAP-MSCHAP V2) authentication is based on EAP-TLS authentication but uses a password instead of a client certificate for authentication. PEAP (EAP-MSCHAP V2) uses a dynamic session-based WEP key derived from the client adapter and RADIUS server to encrypt data. RADIUS servers that support PEAP (EAP-MSCHAP V2) authentication include Cisco Secure ACS release 3.2 or later. – PEAP (EAP-GTC)—Although this authentication type is not officially supported for CB21AG and PI21AG client adapters, you may be able to use it successfully if Cisco’s PEAP security module (included in the Install Wizard file for Cisco Aironet 340, 350, and CB20A client adapters) was previously installed on your computer and installed after Service Pack 1 for Windows XP. PEAP (EAP-GTC) authentication is designed to support One-Time Password (OTP), Windows NT or 2000 domain, and LDAP user databases over a wireless LAN. It is based on EAP-TLS authentication but uses a password or PIN instead of a client certificate for authentication. PEAP (EAP-GTC) uses a dynamic session-based WEP key derived from the client adapter and RADIUS server to encrypt data. If your network uses an OTP user database, PEAP (EAP-GTC) requires you to enter either a hardware token password or a software token PIN to start the EAP authentication process and gain access to the network. If your network uses a Windows NT or 2000 domain user database or an LDAP user database (such as NDS), PEAP (EAP-GTC) requires you to enter your username, password, and domain name in order to start the authentication process. RADIUS servers that support PEAP (EAP-GTC) authentication include Cisco Secure ACS release 3.1 or later and Cisco Access Registrar release 3.5 or later. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-55 Appendix E Configuring the Client Adapter through the Windows XP Operating System Overview When you enable EAP on your access point and configure your client adapter for EAP-TLS or PEAP using Windows XP, authentication to the network occurs in the following sequence: 1. The client adapter associates to an access point and begins the authentication process. Note Note The client does not gain full access to the network until authentication between the client and the RADIUS server is successful. 2. Communicating through the access point, the client and RADIUS server complete the authentication process, with the password (PEAP) or certificate (EAP-TLS) being the shared secret for authentication. The password is never transmitted during the process. 3. If authentication is successful, the client and RADIUS server derive a dynamic, session-based WEP key that is unique to the client. 4. The RADIUS server transmits the key to the access point using a secure channel on the wired LAN. 5. For the length of a session, or time period, the access point and the client use this key to encrypt or decrypt all unicast packets (and broadcast packets if the access point is set up to do so) that travel between them. Refer to the IEEE 802.11 Standard for more information on 802.1X authentication and to the following URL for additional information on RADIUS servers: http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/products_configuration_guide_chapter0918 6a00800ca7ab.html WPA Wi-Fi Protected Access (WPA) is a standards-based security solution from the Wi-Fi Alliance that provides data protection and access control for wireless LAN systems. It is compatible with the IEEE 802.11i standard but was implemented prior to the standard’s ratification. WPA uses Temporal Key Integrity Protocol (TKIP) and message integrity check (MIC) for data protection and 802.1X for authenticated key management. WPA supports two mutually exclusive key management types: WPA and WPA passphrase (also known as WPA pre-shared key or WPA-PSK). Using WPA, clients and the authentication server authenticate to each other using an EAP authentication method, and the client and server generate a pairwise master key (PMK). The server generates the PMK dynamically and passes it to the access point. Using WPA passphrase, however, you configure a passphrase (or pre-shared key) on both the client and the access point, and that passphrase is used as the PMK. In order to use WPA, your computer must be running Windows XP Service Pack 2. Note WPA must also be enabled on the access point. Access points must use Cisco IOS Release 12.2(11)JA or later to enable WPA. Refer to the documentation for your access point for instructions on enabling this feature. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-56 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Configuring the Client Adapter Follow the steps below to configure your client adapter using Windows XP. Note These instructions assume you are using the Windows XP classic view rather than the category view. Otherwise, the windows you see will look different than those shown in this section. Note The appropriate certificates must be installed on your computer if you are planning to enable EAP-TLS or PEAP authentication. EAP-TLS requires both a Certificate Authority (CA) certificate and a user certificate while PEAP requires only a CA certificate. Contact your system administrator if you need help obtaining and importing the necessary certificates. Step 1 Make sure the client adapter’s driver has been installed and the client adapter is inserted in the Windows XP device. Step 2 Double-click My Computer, Control Panel, and Network Connections. Step 3 Right-click Wireless Network Connection. Step 4 Click Properties. The Wireless Network Connection Properties window appears. Step 5 Click the Wireless Networks tab. The following window appears (see Figure E-1). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-57 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Figure E-1 Wireless Network Connection Properties Window (Wireless Networks Tab) Step 6 Make sure that the Use Windows to configure my wireless network settings check box is checked. Step 7 Choose the SSID of the access point to which you want the client adapter to associate from the list of available networks and click Configure. If the SSID of the access point you want to use is not listed or you are planning to operate the client adapter in an ad hoc network (a computer-to-computer network without access points), click Add. Note The Allow Broadcast SSID to Associate option on the access point must be enabled for the SSID to appear in the list of available networks. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-58 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter The Wireless Network Properties window appears (see Figure E-2). Figure E-2 Step 8 Step 9 Wireless Network Properties Window (Association Tab) Perform one of the following: • If you chose an SSID from the list of available networks, make sure the SSID appears in the Network name (SSID) field. • If you clicked Add, enter the case-sensitive SSID of the access point or the ad hoc network to which you want the client adapter to associate in the Network name (SSID) field. Check the This is a computer-to-computer (ad hoc mode) network; wireless access points are not used check box at the bottom of the window if you are planning to operate the client adapter in an ad hoc network. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-59 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 10 Step 11 Choose one of the following options from the Network Authentication drop-down list: • Open—Enables your client adapter, regardless of its WEP settings, to authenticate and attempt to communicate with an access point. However, communication can occur only if the adapter’s WEP key matches that of the access point. If your adapter is not using WEP, it will not attempt to authenticate to an access point that is using WEP and vice versa. This option is recommended if you want to use static WEP or EAP authentication without WPA. • Shared—Enables your client adapter to authenticate and communicate only with access points that have the same WEP key. Cisco recommends that shared key authentication not be used because it presents a security risk. Note Your client adapter’s network authentication setting must match that of the access points with which it is to communicate. Otherwise, your client adapter may not be able to authenticate to them. Note EAP-TLS does not work with shared key authentication because shared key authentication requires the use of a WEP key, and a WEP key is not set for EAP-TLS until after the completion of EAP authentication. • WPA—Enables WPA, which enables your client adapter to associate to access points using WPA. • WPA-PSK—Enables WPA pre-shared key (WPA-PSK), which enables your client adapter to associate to access points using WPA-PSK. Note The WPA-None option is not supported for use with the CB21AG or PI21AG client adapter. Note Refer to the “WPA” section on page E-56 for more information on WPA and WPA-PSK. Choose one of the following options from the Data encryption drop-down list: • Disabled—Disables data encryption for your client adapter. This option is available only when Open or Shared has been selected for Network Authentication. • WEP—Enables static or dynamic WEP for your client adapter. This option is recommended for use with open authentication. • TKIP—Enables Temporal Key Integrity Protocol (TKIP) for your client adapter. This option is recommended for use with WPA and WPA-PSK unless the access point to which your client adapter will associate supports AES. • AES—Enables the Advanced Encryption Standard (AES) encryption algorithm for your client adapter. This option provides a stronger encryption mechanism than TKIP and is therefore recommended for use with WPA and WPA-PSK, provided the access point to which your client adapter will associate supports AES. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-60 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 12 Follow the steps below to enter a static WEP key if you are planning to use static WEP. If you are planning to use EAP-TLS or PEAP authentication, which uses dynamic WEP, go to Step 13. Note a. Make sure the The key is provided for me automatically check box is unchecked. b. Obtain the WEP key for the access point (in an infrastructure network) or other clients (in an ad hoc network) from your system administrator and enter it in both the Network key and Confirm network key fields. Follow the guidelines below to enter a new static WEP key: WEP keys must contain the following number of characters: • –10 hexadecimal characters or 5 ASCII text characters for 40-bit keys Example: 5A5A313859 (hexadecimal) or ZZ18Y (ASCII) –26 hexadecimal characters or 13 ASCII text characters for 128-bit keys Example: 5A583135333554595549333534 (hexadecimal) or ZX1535TYUI354 (ASCII) Note Your client adapter’s WEP key must match the WEP key used by the access point (in infrastructure mode) or clients (in ad hoc mode) with which you are planning to communicate. • c. In the Key index (advanced) field, choose the number of the WEP key you are creating (1, 2, 3, or 4). Note d. Step 13 Step 14 ASCII text WEP keys are not supported on Cisco Aironet 1200 Series Access Points, so you must enter hexadecimal characters if your client adapter will be used with these access points. The WEP key must be assigned to the same number on both the client adapter and the access point (in an infrastructure network) or other clients (in an ad hoc network). Click OK to save your settings and to add this SSID to the list of preferred networks (see Figure E-1). The configuration is complete for static WEP. The client adapter automatically attempts to associate to the network(s) in the order in which they are listed. If you enabled WPA-PSK, obtain the pre-shared key for the access point from your system administrator and enter it in both the Network key and Confirm network key fields. Follow the guidelines below to enter a pre-shared key: • Pre-shared keys must contain 8 to 63 ASCII text characters or 64 hexadecimal characters. • Your client adapter’s pre-shared key must match the pre-shared key used by the access point with which you are planning to communicate. Check the The key is provided for me automatically check box if you are planning to use EAP-TLS or PEAP, which uses dynamic WEP keys. Note This parameter is not available if you enabled WPA or WPA-PSK. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-61 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 15 Perform one of the following if you are planning to use EAP authentication: • If you are planning to use EAP-TLS authentication, follow the instructions in the “Enabling EAP-TLS Authentication” section on page E-62. • If you are planning to use PEAP authentication, follow the instructions in the “Enabling PEAP Authentication” section on page E-65. Enabling EAP-TLS Authentication Follow the steps below to prepare the client adapter to use EAP-TLS authentication, provided you have completed the initial configuration. Step 1 Click the Authentication tab on the Wireless Network Properties window. The following window appears (see Figure E-3). Figure E-3 Wireless Network Properties Window (Authentication Tab) Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-62 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 2 Check the Enable IEEE 802.1x authentication for this network check box if you did not enable WPA on the Association window. Step 3 For EAP type, choose Smart Card or other Certificate. Step 4 Click Properties. The Smart Card or other Certificate Properties window appears (see Figure E-4). Figure E-4 Smart Card or other Certificate Properties Window Step 5 Choose the Use a certificate on this computer option. Step 6 Check the Use simple certificate selection (Recommended) check box. Step 7 Check the Validate server certificate check box if server certificate validation is required. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-63 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 8 Step 9 If you want to specify the name of the server to connect to, check the Connect to these servers check box and enter the server name in the field below. Note If you enter a server name and the client adapter connects to a server that does not match the name you entered, you are prompted to accept or cancel the connection during the authentication process. Note If you leave this field blank, the server name is not verified, and a connection is established as long as the certificate is valid. In the Trusted Root Certification Authorities field, check the check box beside the name of the certificate authority from which the server certificate was downloaded. Note If you leave all check boxes unchecked, you are prompted to accept a connection to the root certification authority during the authentication process. Step 10 Click OK in each window to save your settings. The configuration is complete. Step 11 If a pop-up message appears above the system tray informing you that you need to accept a certificate to begin the EAP authentication process, click the message and follow the instructions provided to accept the certificate. Note You should not be prompted to accept a certificate for future authentication attempts. After you accept one, the same certificate is used subsequently. Step 12 If a message appears indicating the root certification authority for the server’s certificate, and it is the correct certification authority, click OK to accept the connection. Otherwise, click Cancel. Step 13 If a message appears indicating the server to which your client adapter is connected, and it is the correct server to connect to, click OK to accept the connection. Otherwise, click Cancel. The client adapter should now EAP authenticate. Note Step 14 Whenever the computer reboots and you enter your Windows username and password, the EAP authentication process begins automatically and the client adapter should EAP authenticate. To verify authentication, double-click My Computer, Control Panel, and Network Connections. The status appears to the right of your Wireless Network Connection. Click View and Refresh to obtain the current status. If the client adapter is authenticated, the status reads Authentication succeeded. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-64 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Enabling PEAP Authentication Follow the steps below to prepare the client adapter to use PEAP authentication, provided you have completed the initial configuration. Step 1 Click the Authentication tab on the Wireless Network Properties window. The following window appears (see Figure E-5). Figure E-5 Wireless Network Properties Window (Authentication Tab) Step 2 Check the Enable IEEE 802.1x authentication for this network check box if you did not enable WPA on the Association window. Step 3 For EAP type, choose one of the following, depending on the software that is installed on your computer: • Protected EAP (PEAP)—This option appears for PEAP (EAP-MSCHAP V2). • PEAP—This option appears for PEAP (EAP-GTC). Note PEAP (EAP-GTC) is not officially supported for CB21AG and PI21AG client adapters, but you may be able to use it successfully if Cisco’s PEAP security module (included in the Install Wizard file for Cisco Aironet 340, 350, and CB20A client adapters) was previously installed on your computer and installed after Service Pack 1 for Windows XP. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-65 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 4 Perform one of the following: • If you chose Protected EAP (PEAP), follow the instructions in the “Enabling PEAP (EAP-MSCHAP V2)” section below. • If you chose PEAP, follow the instructions in the “Enabling PEAP (EAP-GTC)” section on page E-68. Enabling PEAP (EAP-MSCHAP V2) Follow the steps below to enable PEAP (EAP-MSCHAP V2). Step 1 Click Properties. The Protected EAP Properties window appears (see Figure E-8). Figure E-6 Step 2 Protected EAP Properties Window Check the Validate server certificate check box if server certificate validation is required (recommended). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-66 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 3 If you want to specify the name of the server to connect to, check the Connect to these servers check box and enter the appropriate server name in the field below. Note If you enter a server name and the client adapter connects to a server that does not match the name you entered, you are prompted to accept or cancel the connection during the authentication process. Note If you leave this field blank, the server name is not verified, and a connection is established as long as the certificate is valid. Step 4 In the Trusted Root Certification Authorities field, choose the certificate authority from which the server certificate was downloaded. Step 5 In the Select Authentication Method drop-down box, choose Secured password (EAP-MSCHAP v2). Step 6 Click Configure. The EAP MSCHAPv2 Properties window appears (see Figure E-7). Figure E-7 EAP MSCHAPv2 Properties Window Step 7 Make sure the Automatically use my Windows logon name and password (and domain if any) check box is checked. Step 8 Click OK in each window to save your settings. The configuration is complete. Step 9 The EAP authentication process begins automatically, and the client adapter should EAP authenticate using your Windows credentials. To verify authentication, double-click My Computer, Control Panel, and Network Connections. The status appears to the right of your Wireless Network Connection. Click View and Refresh to obtain the current status. If the client adapter is authenticated, the status reads Authentication succeeded. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-67 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Enabling PEAP (EAP-GTC) Follow the steps below to enable PEAP (EAP-GTC). Step 1 Click Properties. The PEAP Properties window appears (see Figure E-8). Figure E-8 PEAP Properties Window Step 2 Check the Validate server certificate check box if server certificate validation is required (recommended). Step 3 If you want to specify the name of the server to connect to, check the Connect only if server name ends with check box and enter the appropriate server name suffix in the field below. Step 4 Note If you enter a server name and the client adapter connects to a server that does not match the name you entered, you are prompted to accept or cancel the connection during the authentication process. Note If you leave this field blank, the server name is not verified, and a connection is established as long as the certificate is valid. Make sure that the name of the certificate authority from which the server certificate was downloaded appears in the Trusted root certificate authority (CA) field. If necessary, click the arrow on the drop-down menu and choose the appropriate name. Note If you leave this field blank, you are prompted to accept a connection to the root certification authority during the authentication process. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-68 OL-4211-05 Appendix E Configuring the Client Adapter through the Windows XP Operating System Configuring the Client Adapter Step 5 Check the Connect only if server is signed by specified trusted root CA check box if you want to ensure that the certificate server uses the trusted root certificate specified in the field above. This prevents the client from establishing connections to rogue access points. Step 6 Currently Generic Token Card is the only second phase EAP type available. Click Properties. The Generic Token Card Properties window appears (see Figure E-9). Figure E-9 Generic Token Card Properties Window Step 7 Choose either the Static Password (Windows NT/2000, LDAP) or the One Time Password option, depending on your user database. Step 8 Perform one of the following: • If you chose the Static Password (Windows NT/2000, LDAP) option in Step 7, go to Step 9. • If you chose the One Time Password option in Step 7, check one or both of the following check boxes to specify the type of tokens that will be supported for one-time passwords: – Support Hardware Token—A hardware token device obtains the one-time password. You must use your hardware token device to obtain the one-time password and enter the password when prompted for your user credentials. – Support Software Token—The PEAP supplicant works with a software token program to retrieve the one-time password. You have to enter only the PIN, not the one-time password. If you check this check box, you must also choose from the Supported Type drop-down box the software token software that is installed on the client (such as Secure Computing SofToken Version 2.1, Secure Computing SofToken II 2.0, or RSA SecurID Software Token 2.5), and if Secure Computing SofToken Version 2.1 is selected, you must find the software program path using the Browse button. Note The SofToken Program Path field is unavailable if a software token program other than Secure Computing SofToken Version 2.1 is selected. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 E-69 Appendix E Configuring the Client Adapter through the Windows XP Operating System Associating to an Access Point Using Windows XP Step 9 Click OK in each window to save your settings. The configuration is complete. Step 10 Refer to Chapter 6 of the Cisco Aironet 340, 350, and CB20A Wireless LAN Client Adapters Installation and Configuration Guide for Windows (OL-1394-07 or later) for instructions on authenticating using PEAP (EAP-GTC). Associating to an Access Point Using Windows XP Windows XP causes the client adapter’s driver to automatically attempt to associate to the first network in the list of preferred networks (see Figure E-1). If the adapter fails to associate or loses association, it automatically switches to the next network in the list of preferred networks.The adapter does not switch networks as long as it remains associated to the access point. To force the client adapter to associate to a different access point, you must choose a different network from the list of available networks (and click Configure and OK). Viewing the Current Status of Your Client Adapter To view the status of your client adapter, click the icon of the two connected computers in the Windows system tray. The Wireless Network Connection Status window appears (see Figure E-10). Figure E-10 Wireless Network Connection Status Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide E-70 OL-4211-05 A P P E N D I X Performing a Site Survey This appendix explains how the site survey utility can be used when conducting a site survey. The following topics are covered in this appendix: • Overview, page F-72 • Opening the Site Survey Utility, page F-73 • Selecting the Client Adapter, page F-73 • Using the Associated AP Status Tab, page F-74 • Using the AP Scan List Tab, page F-78 • Using the Proximity Beeper, page F-88 • Using Thresholds, page F-90 • Using AP Scanning, page F-96 • Viewing the Status Bar, page F-102 • Finding the Version of the Site Survey Utility, page F-103 • Accessing Online Help, page F-103 • Exiting the Site Survey Utility, page F-104 • Uninstalling the Site Survey Utility, page F-104 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-71 Appendix F Performing a Site Survey Overview Overview Note This appendix applies only to people who are responsible for conducting a site survey to determine the best placement of infrastructure devices within a wireless network. The site survey utility can assist you in conducting a site survey. The utility operates at the RF level and is used to determine the best placement and coverage (overlap) for your network’s infrastructure devices. During a site survey, the current status of the network is read from the client adapter, and the status display is updated four times per second so you can accurately gauge network performance. The feedback that you receive can help you to eliminate areas of low RF signal levels that can result in a loss of connection between the client adapter and its associated access point (or other infrastructure device). The site survey utility operates in a passive mode. That is, it does not initiate any RF network traffic; it simply listens to the traffic that the client adapter hears and displays the results. Guidelines Keep the following guidelines in mind when preparing to perform a site survey: • Perform the site survey when the RF link is functioning with all other systems and noise sources operational. • Execute the site survey entirely from the mobile station. Additional Information Also consider the following operating and environmental conditions when performing a site survey: Note • Data rates—Sensitivity and range are inversely proportional to data bit rates. Therefore, the maximum radio range is achieved at the lowest workable data rate, and a decrease in receiver threshold sensitivity occurs as the radio data increases. • Antenna type and placement—Proper antenna configuration is a critical factor in maximizing radio range. As a general rule, range increases in proportion to antenna height. • Physical environment—Clear or open areas provide better radio range than closed or filled areas. Also, the less cluttered the work environment, the greater the range. • Obstructions—A physical obstruction such as metal shelving or a steel pillar can hinder the performance of wireless devices. Avoid placing these devices in a location where a metal barrier is between the sending and receiving antennas. • Building materials—Radio penetration is greatly influenced by the building material used in construction. For example, drywall construction allows greater range than concrete blocks, and metal or steel construction is a barrier to radio signals. Refer to the hardware installation guide for your infrastructure device for additional information on factors affecting placement. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-72 OL-4211-05 Appendix F Performing a Site Survey Opening the Site Survey Utility Opening the Site Survey Utility To open the site survey utility, choose Start > Programs > Cisco Aironet > Aironet Site Survey Utility. Note If you specified a different program folder during installation, you must access the site survey utility from that folder. Note The site survey utility is installed on your computer only if you checked the Install Site Survey Utility check box during the installation of the client adapter software. If you did not check this check box and want to use the site survey utility, uninstall the client adapter software and reinstall it, making sure to check the site survey check box. Selecting the Client Adapter Note The site survey utility can be used only with CB21AG and PI21AG client adapters. When the site survey utility starts, it scans for client adapters. If only one adapter is detected, it is selected automatically. However, if the utility detects multiple adapters or no adapters, the Select Adapter window appears (see Figure F-1). Note You can manually open this window at any time to select a different client adapter. Simply choose Select Adapter from the site survey utility’s Action drop-down menu. Figure F-1 Site Survey Utility - Select Adapter Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-73 Appendix F Performing a Site Survey Using the Associated AP Status Tab Follow these steps to select the desired client adapter. Step 1 If you want to be able to choose client adapters that are installed but not physically present in your computer, check the List installed devices even if not present in system check box. Step 2 From the Select a Network Adapter list, select the client adapter that you want to use with the site survey utility. Note Step 3 Click Refresh to update the list of available client adapters (for instance, after an adapter has been ejected or inserted). Click OK to save your selection and exit the Select Adapter window. The top of the site survey utility’s main window (see Figure F-2) shows the client adapter that is being used with the utility and its current association status (Associated, Not Associated, Device Not Present, or Not a Wireless Adapter). Figure F-2 Site Survey Utility - Top of Main Window Using the Associated AP Status Tab You can perform these functions from the Associated AP Status tab: • Specify display units, F-74 • View the access point’s status, F-75 Follow the instructions on the pages indicated to perform these functions. Specifying Display Units The Display in percent check box at the bottom of the Associated AP Status tab enables you to specify how display units are shown. • Unchecking this check box causes the signal strength and noise level to be shown in decibels with respect to milliwatts (dBm) and the signal-to-noise ratio to be shown in decibels (db). This option, which is the default value, provides a more accurate representation of the data being presented than the percentage option. • Checking this check box causes the signal strength, signal quality or beacons received, and overall link quality to be shown as a percentage. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-74 OL-4211-05 Appendix F Performing a Site Survey Using the Associated AP Status Tab Viewing the Access Point’s Status The Associated AP Status tab shows the status of the access point to which your client adapter is associated. Figure F-3 shows the tab with display units shown in dBm, and Figure F-4 shows the tab with display units shown as a percentage. Figure F-3 Site Survey Utility - Associated AP Status Tab (with Display Units in dBm) Figure F-4 Site Survey Utility - Associated AP Status Tab (with Display Units as a Percentage) Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-75 Appendix F Performing a Site Survey Using the Associated AP Status Tab Table F-1 interprets the information that is displayed on the Associated AP Status tab. Note The trend graphs to the right of the smaller bar graphs provide a graphical representation of activity in the past 10 to 60 seconds. The height of an individual trend graph is proportional to the width of its corresponding bar graph. The time is displayed as a negative value to indicate that the data is older at the left edge of the graph than at the right. Use the up and down arrows to select the desired number of seconds from -10 through -60. The default value is -10. Table F-1 Site Survey Utility - Associated AP Status Associated AP Status Parameter Description Access Point The access point to which your client adapter is associated. This field may show the access point’s name, IP address, and MAC address. Channel Note This information is shown only if the access point was configured with a name or IP address, Aironet Extensions are enabled (on access points running Cisco IOS release 12.2(4)JA or greater), and the access point transmits this information. Note This field shows up to 15 characters for the access point name although the name may be longer. Note If Aironet Extensions are disabled, the IP address of the associated access point is shown as 0.0.0.0. Note This field displays the MAC address of the access point’s Ethernet port (for access points that do not run Cisco IOS software) or the MAC address of the access point’s radio (for access points that run Cisco IOS software). The MAC address of the Ethernet port on access points that run Cisco IOS software is printed on a label on the back of the device. The channel and radio frequency (in MHz) that the access point is currently using for communications. Value: Signal Strength Dependent on radio band and regulatory domain The signal strength of the most recently received packets. The higher the value and the wider the bar graph, the stronger the signal. The trend graph to the right of the bar graph provides a visual interpretation of the signal strength over time. Differences in signal strength are indicated by the following colors: green (strongest), yellow (middle of the range), and red (weakest). Range: –95 to –45 dBm or 0 to 100% Note The actual dBm reading could exceed the stated range. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-76 OL-4211-05 Appendix F Performing a Site Survey Using the Associated AP Status Tab Table F-1 Site Survey Utility - Associated AP Status (continued) Associated AP Status Parameter Description Noise Level The level of background radio frequency energy. The lower the value and the wider the bar graph, the less background noise present. The trend graph to the right of the bar graph provides a visual interpretation of the level of background noise over time. Differences in background noise level are indicated by the following colors: green (low noise), yellow (middle of the range), and red (high noise). Range: –45 to –95 dBm Signal Quality Note The actual reading could exceed the stated range. Note This parameter appears only if the Display in Percent check box is unchecked. The signal quality of the most recently received packets. The higher the value and the wider the bar graph, the clearer the signal. The trend graph to the right of bar graph provides a visual interpretation of the signal quality over time. Differences in signal quality are indicated by the following colors: green (highest quality), yellow (average), and red (lowest quality). Range: 0 to 100% Note Beacons Received This parameter appears only if the Display in Percent check box is checked. The percentage of beacon packets received from the access point versus those expected to have been sent. The higher the value and the wider the bar graph, the clearer the signal. The trend graph to the right of bar graph provides a visual interpretation of the signal clarity over time. Differences in signal clarity are indicated by the following colors: green (highest quality), yellow (average), and red (lowest quality). Example: The access point sends out 10 beacons per second, so you would expect the client adapter to receive 50 beacon packets in 5 seconds. If it receives only 40 packets, the percentage of beacons received would be 80%. Range: 0 to 100% Note This parameter appears only if the Display in Percent check box is checked and the client adapter does not provide a signal quality value. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-77 Appendix F Performing a Site Survey Using the AP Scan List Tab Table F-1 Site Survey Utility - Associated AP Status (continued) Associated AP Status Parameter Description Signal-to-Noise Ratio The difference between the signal strength and the noise level. The higher the value and the wider the bar graph, the better the client adapter’s ability to communicate with the access point. The trend graph to the right of the bar graph provides a visual interpretation of the signal-to-noise ratio over time. Differences in the client adapter’s ability to communicate are indicated by the following colors: green (highest quality), yellow (average), and red (lowest quality). Range: Poor, Fair, Good, Excellent; 0 to 50 dB Note Overall Link Quality This parameter appears only if the Display in Percent check box is unchecked. A combination of signal strength and signal quality. The higher the value and the wider the bar graph, the better the client adapter’s ability to communicate with the access point. The trend graph to the right of the bar graph provides a visual interpretation of the overall link quality over time. Differences in quality are indicated by the following colors: green (highest quality), yellow (average), and red (lowest quality). Value: Note Link Speed Poor, Fair, Good, Excellent; 0 to 100% This parameter appears only if the Display as Percent check box is checked. The site survey utility monitors transmitted network traffic, and the link speed reflects the current transmit rate of data packets. The trend graph provides a visual interpretation of the packet transmit rate over time. Differences in link speed are indicated by the following colors: green (fastest), yellow (middle of the range), and red (slowest). Value: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps, depending on radio band Using the AP Scan List Tab You can perform these functions from the AP Scan List tab: • View the AP scan list, F-79 • Pause the AP scan list, F-83 • View AP details, F-83 • Generate an AP scan log file, F-86 • View an accumulation of access points, F-88 Follow the instructions on the pages indicated to perform these functions. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-78 OL-4211-05 Appendix F Performing a Site Survey Using the AP Scan List Tab Viewing the AP Scan List Your client adapter can detect nearby access points by the beacon signals that the access points continually transmit. The AP scan list displays a continuously updated list of the access points detected by your client adapter as well as the information contained in their beacons. To view the AP scan list, click the AP Scan List tab. The AP scan list appears (see Figure F-5). Figure F-5 Site Survey Utility - AP Scan List To view the entire list of access points and all their information, perform one of the following: Note • Click the resize tab in the lower right corner of the main window and drag it until the window reaches the desired size. • Use the vertical and horizontal scroll bars. • Click the middle button in the top right corner of the window. Clicking Fit Columns resizes the columns on the AP scan list so that they are as wide as their widest text. This feature enables you to view the text in each column without it being truncated. However, you can also manually resize the columns by clicking on the edges of the column headers and dragging. Table F-2 interprets the information that is displayed in the AP scan list. Note The AP Detailed Information window provides details for many of the parameters listed in Table F-2. See the “Viewing AP Details” section on page F-83 for additional information. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-79 Appendix F Performing a Site Survey Using the AP Scan List Tab Note The AP Scanning drop-down menu contains options that enable you to save and open the AP scan list. These two options are available only when the AP Scan List tab is selected. See the “Using AP Scanning” section on page F-96 for more information. Table F-2 Site Survey Utility - AP Scan List AP Scan List Parameter Description Count The number of rows, or access points, in the scan list. Note Network Name This parameter appears above the AP scan list and to the right. The network name, or service set identifier (SSID), indicates the name of an available wireless network. The icon to the left of the SSID provides information on link status. Icon Description An available wireless network. The wireless network to which your client adapter is currently associated. Note MAC Address The SSID of a Cisco IOS access point appears in the list of available networks only if a Guest Mode SSID is enabled or the Broadcast SSID in Beacon option is selected. Refer to the software configuration guide for your access point for additional information. The access point’s MAC address. Note This field displays the MAC address of the access point’s Ethernet port (for access points that do not run Cisco IOS software) or the MAC address of the access point’s radio (for access points that run Cisco IOS software). The MAC address of the Ethernet port on access points that run Cisco IOS software is printed on a label on the back of the device. RSSI The received signal strength indicator (RSSI) is a measure of signal strength in decibels with respect to milliwatts (dBm). Time of Day The date and time when the signal strength of each access point was at its maximum. They appear in this format: 2005-07-20 16:13:09. Note The time is based on a 24-hour clock. Note This field is visible only in Accumulate mode. See the “Viewing an Accumulation of Access Points” section on page F-88 for information on the Accumulate mode. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-80 OL-4211-05 Appendix F Performing a Site Survey Using the AP Scan List Tab Table F-2 Site Survey Utility - AP Scan List (continued) AP Scan List Parameter Description Data Encryption Indicates whether the data exchanged with this access point is encrypted. Value: Type Value Description Secure The data exchanged with this access point is encrypted. Open The data exchanged with this access point is unencrypted. The IEEE 802.11 standard that describes the access point’s radio band. Value: Channel (Frequency) Secure or Open A, B, or G The channel and radio frequency (in MHz) that the access point is currently using for communications. Value: Dependent on radio band and regulatory domain Max Rate The maximum rate at which the client adapter can transfer data with an access point. The supported rates of both the client adapter and the access point are examined, and the highest rate that they have in common is the one that is used. AP Name The access point’s name. It is shown only if the access point was configured with a name, Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later), and the access point transmits this information. Note Load The access point’s channel utilization in terms of traffic and throughput. Value: Note CCX This field shows up to 15 characters although the name of the access point may be longer. 0 to 100% This parameter is shown only if the access point is using QoS Basis Service Set (QBSS) or call admission control (CAC). If neither is used, this field is left blank. If both are used, the value comes from the QBSS. The version of Cisco Compatible Extensions (CCX) supported by the access point. It is shown only if the access point transmits this information. Value: 1, 2, 3, or 4 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-81 Appendix F Performing a Site Survey Using the AP Scan List Tab Table F-2 Site Survey Utility - AP Scan List (continued) AP Scan List Parameter Description Other Information A list of miscellaneous values that may appear depending on the access point’s current status and the information that it transmits. Values: See table below. Value Description Ad-Hoc Indicates that the device is not an access point but another client adapter operating in ad hoc mode. CAC Indicates that the access point is using distributed call admission control (CAC). CEC Indicates that the access point is using Cisco extended capabilities (CEC). Power Indicates that the access point can limit the transmitting power of the client adapter. The power limit is shown in milliwatts (mW). Qos Indicates that the access point is using quality of service (QoS). QoS on wireless LANs (WLAN) provides prioritization of traffic from the access point over the WLAN based on traffic classification. RM-Normal RM-APScan RM-CliWlk Indicates that the access point is using radio management. RM-Normal indicates normal status, RM-APScan indicates AP radio scan, and RM-CliWlk indicates client walkabout. Any unrecognized value appears as RM-State?. Ssidl Indicates that the access point is using the SSID List feature. The number of hidden SSIDs is shown as a number (for example, Ssidl:2). WMM Indicates that the access point is using Wi-Fi Multimedia (WMM), a component of the IEEE 802.11e wireless LAN standard for quality of service (QoS). WPA Indicates that the access point is using Wi-Fi Protected Access (WPA), a standards-based security solution from the Wi-Fi Alliance that provides data protection and access control for wireless LAN systems. It is compatible with the IEEE 802.11i standard but was implemented prior to the standard’s ratification. WPA uses TKIP and MIC for data protection and 802.1X for authenticated key management. WPA2 Indicates that the access point is using Wi-Fi Protected Access 2 (WPA2), the next generation of Wi-Fi security. It is the Wi-Fi Alliance’s implementation of the ratified IEEE 802.11i standard. WPA2 uses AES-CCMP for data protection and 802.1X for authenticated key management. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-82 OL-4211-05 Appendix F Performing a Site Survey Using the AP Scan List Tab Pausing the AP Scan List The AP scan list is updated continually. To pause the current list, click Pause List Update above the AP scan list. Note AP scanning continues to occur in the background when the Pause List Update button is depressed. For example, the threshold based on the AP scan list count continues to function. Note Clicking this button again resumes the list update. Viewing AP Details To view details for a particular access point in the AP scan list, select the desired network name in the scan list and click View AP Details. The AP Detailed Information window appears (see Figure F-6). Note You can also open the AP Detailed Information window by double-clicking in the first column of the desired row. Figure F-6 Site Survey Utility - AP Detailed Information Window Table F-3 interprets the information that is displayed in the AP Detailed Information window. Note The AP Detailed Information window contains text summaries of all the information elements present in the access point’s beacon or probe response. As a result, the window may contain different information than that described in Table F-3. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-83 Appendix F Performing a Site Survey Using the AP Scan List Tab Note If you also want the AP Detailed Information window to display debugging information, including a hexadecimal debug-style dump of raw access point scan data, choose Options from the site survey utility’s Action drop-down menu and check the Enable Expert Mode for AP Detailed Information check box. The debug information appears at the bottom of the AP Detailed Information window under the “Expert Mode (Debug Dump)” heading. Table F-3 Site Survey Utility - AP Detailed Information Detailed Information Parameter Description SSID The network name, or service set identifier (SSID), indicates the name of the access point’s wireless network. MAC Address The access point’s MAC address. Note This field displays the MAC address of the access point’s Ethernet port (for access points that do not run Cisco IOS software) or the MAC address of the access point’s radio (for access points that run Cisco IOS software). The MAC address of the Ethernet port on access points that run Cisco IOS software is printed on a label on the back of the device. RSSI The received signal strength indicator (RSSI) is a measure of signal strength in decibels with respect to milliwatts (dBm). Data Encryption Indicates whether the data exchanged with this access point is encrypted. Value: Infrastructure Mode Indicates whether the device is an access point operating in infrastructure mode or another client adapter operating in ad hoc mode. Value: Network Type Dependent on radio band and regulatory domain The amount of time between access point beacons in Kilomicroseconds (Kµsec). Note ATIMWindow 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, or 54 Mbps The channel and radio frequency that the access point is currently using for communications. Value: Beacon Period A, B, or G The rates at which the access point is capable of transmitting and receiving data packets. Value: Channel (Frequency) Infrastructure or Ad-Hoc The IEEE 802.11 standard that describes the access point’s radio band. Value: Supported Rates Secure or Open One Kµsec equals 1,024 microseconds. Announcement traffic information message (ATIM) window. The brief time period immediately following the transmission of each beacon in an ad hoc network. This value is expressed in Kilomicroseconds (Kµsec). Note One Kµsec equals 1,024 microseconds. Note This parameter’s value is 0 when the device is operating in infrastructure mode. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-84 OL-4211-05 Appendix F Performing a Site Survey Using the AP Scan List Tab Table F-3 Site Survey Utility - AP Detailed Information (continued) Detailed Information Parameter Description DSConfig The frequency of the selected channel. Range: 2,412,000 to 2,484,000 kHz (802.11b/g); 5,000,000 to 6,000,000 kHz (802.11a) Name The access point’s name. It is shown only if the access point was configured with a name, Aironet Extensions are enabled (on access points running Cisco IOS Release 12.2(4)JA or later), and the access point transmits this information. Note This field shows up to 15 characters although the name of the access point may be longer. Device Type The access point’s model number. Radio Type The type of radio used in the access point. Hops The number of hops that the packets must take to get to the root. For example, if there is a repeater between your client adapter and the access point to which it is associated, the number of hops is 1. Load The access point’s channel utilization in terms of traffic and throughput. Note CWmin The minimum value used by the access point to calculate a contention window (CW). Note CWmax This parameter is shown only if the access point is using QoS Basis Service Set (QBSS) or call admission control (CAC). If neither is used, this field is left blank. If both are used, the value comes from the QBSS. Contention occurs when two or more radios in the same area try to transmit at the same time. When this occurs, the radios wait for a certain amount of time before trying again. Because contention can occur more than once, the radios use a series of progressively longer wait periods, or “windows,” each time they encounter contention for a given packet. The maximum value used by the access point to calculate a contention window (CW). Note Contention occurs when two or more radios in the same area try to transmit at the same time. When this occurs, the radios wait for a certain amount of time before trying again. Because contention can occur more than once, the radios use a series of progressively longer wait periods, or “windows,” each time they encounter contention for a given packet. Associations The number of associations currently being maintained by the access point. CCX Version The version of Cisco Compatible Extensions (CCX) supported by the access point. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-85 Appendix F Performing a Site Survey Using the AP Scan List Tab Table F-3 Site Survey Utility - AP Detailed Information (continued) Detailed Information Parameter Description Power Limit The power limit that the access point has set for the client adapter. It is shown in milliwatts (mW). RM-Normal RM-APScan RM-CliWlk Indicates that the access point is using radio management. RM-Normal indicates normal status, RM-APScan indicates AP radio scan, and RM-CliWlk indicates client walkabout. Any unrecognized value appears as RM-State?. Generating an AP Scan Log File To enter the current contents of the AP scan list into a log file, click Log Snapshot. The “Logged current AP Scan List” message appears below the scan list, and the log file is saved. The default filename is SST_APScanLog.txt, and the default location is the directory where the site survey utility is installed. Note If desired, you can change the filename and its location using the AP Scan List Logging Configuration window. See the “Configuring AP Scan Logging” section on page F-96 for more information. If the AP scan list is paused when you click Log Snapshot, the currently displayed data (not the latest available data) is added to the log. Each time you click Log Snapshot, the new scan list is written at the end of the existing log file. To view the log file, choose View AP Scan Log from the AP Scanning drop-down menu. The log file opens in the configured viewer (see Figure F-7). Note The log file can be viewed in Notepad or any other viewer. However, because it is written in a comma-separated values (CSV) format, it can also be opened by a spreadsheet or database program (such as Microsoft Excel). If the file is renamed with a .csv extension, Microsoft Excel would automatically place the values in separate columns. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-86 OL-4211-05 Appendix F Performing a Site Survey Using the AP Scan List Tab Figure F-7 Site Survey Utility - AP Scan Log File The log entries are time-stamped and appear in ASCII text. Each line typically represents a different access point. Note If the Accumulate button is depressed when you click Log Snapshot, two timestamps appear on each line. The timestamp in column one of the log file is the time when the log entry is made. The second timestamp, which appears only when the Accumulate button is depressed, is the Time of Day. This value indicates the date and time when the signal strength of each access point was at its maximum. Both timestamps appear in this format: 2005-07-20 16:13:09. The time is based on a 24-hour clock. For example, the first two lines in Figure F-7 show only one timestamp while the remaining lines show both timestamps. Note As an alternative to using the Log Snapshot button, you can configure the site survey utility to automatically copy the contents of the AP scan list to a log file using the AP Scanning drop-down menu options. See the “Using AP Scanning” section on page F-96 for more information. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-87 Appendix F Performing a Site Survey Using the Proximity Beeper Viewing an Accumulation of Access Points Clicking the Accumulate button changes the behavior of the AP scan list. Instead of displaying only the current AP scan list, the list includes all of the access points (based on MAC address) that have appeared in the scan list since the Accumulate button was last clicked. After a scan line is added to the list, it is never removed nor updated with new scan information unless the signal strength (RSSI) of the latest scan is greater than or equal to any detected previously from that access point. The Time of Day field, which appears only in Accumulate mode, indicates the date and time when the signal strength of each access point was at its maximum. The Accumulate mode provides a convenient way to list all access points within a facility, not just those that may be visible at one time from a particular location. By using the information in the Time of Day field with a site map and a wristwatch, you may be able to determine the approximate location of each access point in the list. Note Clicking the Accumulate button again deactivates the Accumulate mode and returns the current AP scan list. Note You can use the Save AP Scan List and Open AP Scan List options in the AP Scanning drop-down menu to save and reload accumulated scan lists back into the application at a later time. Using the Proximity Beeper You can use the site survey utility’s proximity beeper to identify areas where wireless coverage is good or weak based on the client adapter’s proximity to access points within a particular area. The beeper can be set to sound as the client adapter approaches or moves farther away from an access point. Configuring the Proximity Beeper Follow these steps to configure the proximity beeper. Step 1 Choose Options from the site survey utility’s Action drop-down menu. The Options window appears (see Figure F-8). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-88 OL-4211-05 Appendix F Performing a Site Survey Using the Proximity Beeper Figure F-8 Step 2 Site Survey Utility - Options Window Choose one of these options on which the proximity beeper will be based: Proximity Beeper Option Description Signal Strength The beeper sounds as an access point’s signal becomes stronger. Note Step 3 This is the default value. Noise Level/Signal Quality The beeper sounds as the level of background radio frequency energy decreases or the signal quality of the most recently received packets improves. Signal-to-Noise Ratio/ Overall Link Quality The beeper sounds as the client adapter’s ability to communicate with an access point improves. Link Speed The beeper sounds as the transmit rate of data packets between the client adapter and an access point becomes faster. Perform one of the following to set the tone of the proximity beeper: • Uncheck the Invert Tone of Proximity Beeper check box if you want the beeper’s rate and pitch to increase in response to the option selected in Step 2. The beeps become more alarming as the client adapter moves closer to an access point, enabling you to identify areas of good coverage. This is the default setting. • Check the Invert Tone of Proximity Beeper check box if you want the beeper’s rate and pitch to decrease in response to the option selected in Step 2. The beeps become more alarming as the client adapter approaches areas of weaker coverage. Step 4 Click OK to save your changes. Step 5 Follow the instructions in the “Enabling the Proximity Beeper” section below to enable the proximity beeper. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-89 Appendix F Performing a Site Survey Using Thresholds Enabling the Proximity Beeper To enable the proximity beeper, choose Enable Proximity Beeper from the Action drop-down menu or press F6. When the beeper is enabled, a check mark appears next to the Enable Proximity Beeper menu option, and PRX appears in the site survey utility’s status bar. Note To disable the proximity beeper, choose the Enable Proximity Beeper menu option again so that the check mark disappears or re-press F6. Using Thresholds You can perform these threshold-related functions: • Configure threshold values, F-90 • Enable threshold triggers, F-93 • Enter a comment in the threshold log file, F-94 • View the threshold log file, F-94 • Delete the threshold log file, F-95 Follow the instructions on the pages indicated to perform these functions. Configuring Threshold Values Follow these steps to configure threshold values that trigger audible alerts, entries in the threshold log file, or both. Step 1 Choose Configure Thresholds from the site survey utility’s Thresholds drop-down menu. The Threshold Logging Configuration window appears (see Figure F-9). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-90 OL-4211-05 Appendix F Performing a Site Survey Using Thresholds Figure F-9 Step 2 Site Survey Utility - Threshold Logging Configuration Window Check the check box for each condition below for which you want to trigger audible alerts, text entries in the threshold log file, or both. You can check as many as you like. Condition Description A change in the client adapter’s association status Triggers audible alerts, log file entries, or both when the client adapter’s association status changes. Default: Unchecked Connectivity with this URL or IP Address Triggers audible alerts, log file entries, or both when the client adapter is able to successfully access the specified URL or IP address after associating to an access point. When the client adapter associates to an access point, the connectivity test transmits ping requests to the specified URL or IP address at a rate of 4 per second for up to 10 seconds or until a ping reply is received. If a reply is received within that time, the test ends successfully. Otherwise, the test fails, and no triggers are generated. No further ping requests are sent until the client adapter loses association and reassociates. If you check this check box, be sure to also enter the URL or IP address that invokes the triggers. Default: Unchecked Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-91 Appendix F Performing a Site Survey Using Thresholds Condition Description Signal Strength Triggers audible alerts, log file entries, or both when the Signal Strength value reaches or crosses over the specified threshold value. If you check this check box, be sure to also choose a threshold value. Threshold Value Range: –95 to –45 dBm or 0 to 100% Default: Unchecked; –75 dBm or 40% Noise Level/Signal Quality Note The actual dBm reading could exceed the stated threshold value range. Note The Display in percent check box on the Associated AP Status tab determines which threshold value units are used. Triggers audible alerts, log file entries, or both when the Noise Level or Signal Quality value reaches or crosses over the specified threshold value. If you check this check box, be sure to also choose a threshold value. Threshold Value Range: –45 to –95 dBm or 0 to 100% Default: Unchecked; –65 dBm or 40% Signal-to-Noise Ratio/Link Quality Note The actual dBm reading could exceed the stated threshold value range. Note The Display in percent check box on the Associated AP Status tab determines which condition and threshold value units are used. Triggers audible alerts, log file entries, or both when the Signal-toNoise Ratio or Link Quality value reaches or crosses over the specified threshold value. If you check this check box, be sure to also choose a threshold value. Threshold Value Range: 0 to 50 dBm or 0 to 100% Default: Unchecked; 20 dBm or 40% Link Speed Note The actual dBm reading could exceed the stated threshold value range. Note The Display in percent check box on the Associated AP Status tab determines which condition and threshold value units are used. Triggers audible alerts, log file entries, or both when the Link Speed value reaches or crosses over the specified threshold value. If you check this check box, be sure to also choose a threshold value. Threshold Value Range: 0 to the maximum rate of the current connection Default: Unchecked; 11 Mbps Note When a value reaches a threshold and stays there, continuous triggers are not generated. After a value reaches a threshold, it must become not equal to the threshold value before another trigger is generated. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-92 OL-4211-05 Appendix F Performing a Site Survey Using Thresholds Step 3 If you want to specify the length of time that the above conditions must exist before triggering audible alerts, log file entries, or both, check the Hysteresis check box and choose a value in seconds. Range: 1 to 10 seconds Default: Checked; 3 seconds Note Step 4 The Hysteresis setting does not apply to the connectivity test. Connectivity is achieved if just one ping response is returned. The Filename field specifies the name and location of the threshold log file. If you want to change the name of the log file, enter a new name in the Filename field. If you want to change the location of the log file, click Browse, navigate to the desired location, and click OK. Default Name: SST_ThreshLog.txt Default Location: The directory where the site survey utility is installed Step 5 The Viewer field specifies the name and location of the program that is used to view the threshold log file. (To view the log file, choose View Threshold Log from the Thresholds drop-down menu.) If you want a different program to be used, click Browse, navigate to the location of the desired program, and click OK. Default Program: Notepad.exe Step 6 Click OK to save your changes. Step 7 Follow the instructions in the “Enabling Threshold Triggers” section below to enable the threshold triggers. Enabling Threshold Triggers In the previous section, you specified the conditions under which threshold triggers are generated, provided those triggers are enabled. To enable audible alerts when a threshold condition occurs, choose Enable Threshold Alerts from the Thresholds drop-down menu or press F7. When threshold alerts are enabled, a check mark appears next to the Enable Threshold Alerts menu option, and ALR appears in the site survey utility’s status bar. To enable the logging of text messages to the threshold log file when a threshold condition occurs, choose Enable Threshold Logging from the Thresholds drop-down menu or press F8. When threshold logging is enabled, a check mark appears next to the Enable Threshold Logging menu option, and LOG appears in the site survey utility’s status bar. Note You can enable one or both triggers. Note To disable the threshold triggers, choose the Enable Threshold Alerts and Enable Threshold Logging menu options again so that the check mark disappears or re-press F7 and F8. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-93 Appendix F Performing a Site Survey Using Thresholds Entering a Comment in the Threshold Log File Follow these steps if you want to enter a comment in the threshold log file. Step 1 Choose Add User Comment from the Thresholds drop-down menu. The Add Comments to Log File window appears (see Figure F-10). Figure F-10 Site Survey Utility - Add Comments to Log File Window Step 2 Type one or more lines of text or paste text copied from another application. Step 3 Click OK to have your comments entered into the threshold log file. Note User comments are entered in the threshold log file even if threshold logging is not currently enabled. Viewing the Threshold Log File Follow these steps to view the threshold log file from within the site survey utility. Note Step 1 You can also open the threshold log file from Windows Explorer. Choose View Threshold Log from the Thresholds drop-down menu. The log file opens in the configured viewer (see Figure F-11). Note The View Threshold Log menu option is disabled if the log file does not exist. Note Figure F-11 shows the threshold log file in Notepad, but other viewers can be used. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-94 OL-4211-05 Appendix F Performing a Site Survey Using Thresholds Figure F-11 Site Survey Utility - Threshold Log File Window Step 2 Click the X in the upper right-hand corner of the window to close the window. Deleting the Threshold Log File Follow these steps to delete the threshold log file. Step 1 Choose Delete Threshold Log from the Thresholds drop-down menu. Note Step 2 The Delete Threshold Log menu option is disabled if the log file does not exist. Click Yes when asked to confirm your decision. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-95 Appendix F Performing a Site Survey Using AP Scanning Using AP Scanning You can perform these functions related to AP scanning: • Configure AP scan logging, F-96 • Enable AP scan logging, F-98 • View the AP scan log, F-98 • Delete the AP scan log, F-100 • Save the AP scan list, F-100 • Open the AP scan list, F-101 Follow the instructions on the pages indicated to perform these functions. Configuring AP Scan Logging Follow these steps to configure the site survey utility to automatically copy the contents of the AP scan list to a log file. Step 1 Choose Configure AP Scan Logging from the AP Scanning drop-down menu. The AP Scan List Logging Configuration window appears (see Figure F-12). Figure F-12 Site Survey Utility - AP Scan List Logging Configuration Window Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-96 OL-4211-05 Appendix F Performing a Site Survey Using AP Scanning Step 2 Check the check box and select a numerical value for each condition below that you want to cause the contents of the AP scan list to be automatically copied to a log file. You can check one or both. Condition Description Every XXX seconds Causes the contents of the AP scan list to be copied to a log file after a specified amount of time elapses. For example, if you set the value to 60, the AP scan list is logged to a file every 60 seconds. Default: Unchecked; 10 seconds When the number of APs in the scan list crosses this threshold Causes the contents of the AP scan list to be copied to a log file whenever the number of access points in the scan list reaches or crosses over the specified threshold value. For example, if you set the value to 5, the AP scan list is logged to a file each time the number of access points in the scan list rises to or above 5 or falls to or below 5. However, if the number of access points in the scan list stays at 5, continuous triggers are not generated. Default: Unchecked; 3 Note Step 3 If threshold alerts are enabled (on the Thresholds drop-down menu), an audible alert sounds whenever the number of access points in the scan list reaches or crosses over the specified threshold value. Likewise, if threshold logging is enabled, a text entry is made to the threshold log file whenever this condition is met. The Filename field specifies the name and location of the AP scan log file. If you want to change the name of the log file, enter a new name in the Filename field. If you want to change the location of the log file, click Browse, navigate to the desired location, and click OK. Default Name: SST_APScanLog.txt Default Location: The directory in which the site survey utility is installed Note Step 4 The filename and location that you choose here also applies to the log file that is created when you click the Log Snapshot button on the AP Scan List tab. The Viewer field specifies the name and location of the program that is used to view the AP scan log file. (To view the log file, choose View AP Scan Log from the AP Scanning drop-down menu.) If you want a different program to be used, click Browse, navigate to the location of the desired program, and click OK. Default Program: Notepad.exe Note The log file can be viewed in Notepad or any other viewer. However, because it is written in a comma-separated values (CSV) format, it can also be opened by a spreadsheet or database program (such as Microsoft Excel). If the file is renamed with a .csv extension, Microsoft Excel would automatically place the values in separate columns. Step 5 Click OK to save your changes. Step 6 Follow the instructions in the “Enabling AP Scan Logging” section below to enable AP scan logging. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-97 Appendix F Performing a Site Survey Using AP Scanning Enabling AP Scan Logging To enable the site survey utility to automatically copy the contents of the AP scan list to a log file under the conditions specified above, choose Enable AP Scan Logging from the AP Scanning drop-down menu or press F9. When AP scan logging is enabled, a check mark appears next to the Enable AP Scan Logging menu option, and APS appears in the site survey utility’s status bar. Note When AP scan logging is enabled, log entries are made even when the AP Scan List tab is not visible and when it is visible with updates paused. Note To disable AP scan logging, choose the Enable AP Scan Logging menu option again so that the check mark disappears or re-press F9. Viewing the AP Scan Log Follow these steps to view the AP scan log file from within the site survey utility. Note Step 1 You can also open the AP scan log file from Windows Explorer. Choose View AP Scan Log from the AP Scanning drop-down menu. The log file opens in the configured viewer (see Figure F-13). Note The View AP Scan Log menu option is disabled if the log file does not exist. Note Figure F-13 shows the AP scan log file in Notepad, but other viewers can be used. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-98 OL-4211-05 Appendix F Performing a Site Survey Using AP Scanning Figure F-13 Site Survey Utility - AP Scan Log File The log entries are time-stamped and appear in ASCII text. Each line typically represents a different access point. Step 2 Note The log file can be viewed in Notepad or any other viewer. However, because it is written in a comma-separated values (CSV) format, it can also be opened by a spreadsheet or database program (such as Microsoft Excel). If the file is renamed with a .csv extension, Microsoft Excel would automatically place the values in separate columns. Note If the Accumulate button was depressed when you saved the AP scan log, two timestamps appear on each line. The timestamp in column one of the log file is the time when the log entry is made. The second timestamp, which appears only when the Accumulate button is depressed, is the Time of Day. This value indicates the date and time when the signal strength of each access point was at its maximum. Both timestamps appear in this format: 2005-07-20 16:13:09. The time is based on a 24-hour clock. For example, the first two lines in Figure F-13 show only one timestamp while the remaining lines show both timestamps. Click the X in the upper right-hand corner of the window to close the window. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-99 Appendix F Performing a Site Survey Using AP Scanning Deleting the AP Scan Log Follow these steps to delete the AP scan log file. Step 1 Choose Delete AP Scan Log from the AP Scanning drop-down menu. Note Step 2 The Delete AP Scan Log menu option is disabled if the log file does not exist. Click Yes when asked to confirm your decision. Saving the AP Scan List Follow these steps to save the current contents of the AP scan list to a file. Step 1 Choose Save AP Scan List from the AP Scanning drop-down menu. The Save As window appears (see Figure F-14). Note The Save AP Scan List option is available only if the AP Scan List tab is selected. Figure F-14 Site Survey Utility - Save As Window Step 2 From the Save in drop-down box, choose the location where you want to save the AP scan list file. Note The initial default location is the directory where the site survey utility is installed. However, after you save the AP scan list file the first time, the default directory becomes the one that was last used to open or save the AP scan list file. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-100 OL-4211-05 Appendix F Performing a Site Survey Using AP Scanning Step 3 The default filename (SST_APScanList.apsl) appears in the File name box at the bottom of the window. If desired, type in a new filename. Step 4 Click Save. Opening the AP Scan List Follow these steps to open a saved AP scan list file. Step 1 Choose Open AP Scan List from the AP Scanning drop-down menu. The Open window appears (see Figure F-15). Note The Open AP Scan List option is available only if the AP Scan List tab is selected. Figure F-15 Site Survey Utility - Open Window Step 2 From the Look in drop-down box, find the AP scan list file. Note The default directory is the one that was last used to open or save the AP scan list file. Step 3 Click the AP scan list file (SST_APScanList.apsl) so that it appears in the File name box at the bottom of the window. Step 4 Click Open. The contents of the AP scan list file appear in the AP scan list window. Note Updating of the AP scan list is paused automatically. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-101 Appendix F Performing a Site Survey Viewing the Status Bar Viewing the Status Bar The site survey utility’s status bar runs along the bottom of the window (see Figure F-16). Figure F-16 Site Survey Utility - Status Bar It consists of three sections: • A message area • Four indicators • A resize handle Status Messages The left side of the status bar displays status messages from the site survey utility. Table F-4 lists and explains the messages that may appear. Note The messages disappear after a short period of time. Table F-4 Site Survey Utility - Status Messages Status Message Description “Added remarks to log file” The comments you entered in the Add Comments to Log File window have been added to the threshold log file. “The client adapter associated ()” Your client adapter is associated to the specified access point. “The client adapter disassociated” Your client adapter has lost its connection to the access point. “Connectivity test succeeded ( )” IP address after associating to an access point. “Logged current AP Scan List” Threshold crossing notifications of the form: ( ) rose above or to the threshold value of ( ) The current contents of the AP scan list were logged to a file. • —Can be any value that appears on the Associated AP Status tab • —A number in the range appropriate for the parameter • —The scientific units of the parameter Note “Rose above or to” is replaced by “fell below or to” depending on the direction of crossing. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-102 OL-4211-05 Appendix F Performing a Site Survey Finding the Version of the Site Survey Utility Indicators The right side of the status bar can show up to four indicators: Note • PRX—The proximity beeper is enabled. • ALR—Threshold alerts are enabled. • LOG—Threshold logging is enabled. • APS—Automatic AP scan list logging is enabled. The indicators do not appear when their corresponding features are disabled. Resize Tab The resize tab in the right corner of the status bar can be used to change the size of the site survey utility’s main window. Simply click the resize tab and drag it until the window reaches the desired size. Finding the Version of the Site Survey Utility To find the current version of the site survey utility, choose About from the Help drop-down menu. The About window appears (see Figure F-17). Figure F-17 Site Survey Utility - About Window Accessing Online Help To access the site survey utility’s online help, choose Contents from the Help drop-down menu. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 F-103 Appendix F Performing a Site Survey Exiting the Site Survey Utility Exiting the Site Survey Utility To exit the site survey utility, perform one of the following: • Click the X in the top right corner of the main window. • Choose Exit from the Action drop-down menu. Uninstalling the Site Survey Utility Uninstalling the client adapter software also uninstalls the site survey utility. Refer to the “Uninstalling the Client Adapter Software” section on page 9-6 for instructions. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide F-104 OL-4211-05 A P P E N D I X Using the Profile Migration Tool This appendix explains how to use the profile migration tool to migrate Cisco Aironet 350 series and CB20A wireless LAN client adapter profiles to profiles that can be used with Cisco Aironet CB21AG and PI21AG client adapters. The following topics are covered in this appendix: • Overview of the Profile Migration Tool, page G-106 • Rules Governing Profile Migration, page G-106 • Installing the Profile Migration Tool, page G-107 • Running the Profile Migration Tool, page G-108 • Command Line Options, page G-109 • Uninstalling the Profile Migration Tool, page G-111 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 G-105 Appendix G Using the Profile Migration Tool Overview of the Profile Migration Tool Overview of the Profile Migration Tool The profile migration tool is designed to migrate Cisco Aironet 350 series and CB20A wireless LAN client adapter profiles to profiles that can be used with Cisco Aironet CB21AG and PI21AG client adapters. The tool is meant to migrate profiles with minimal modification, but its behavior can be altered by command line options. The legacy 350 and CB20A profiles are not deleted or modified in any way. Cisco expects the profile migration tool to be executed once, most likely immediately after installing or updating the CB21AG/PI21AG client adapter software. Upon completion, the profile migration tool may be removed from your computer. Note Profile migration tool 1.0 can be used only with Install Wizard 2.5. To find the current version number of the profile migration tool, find the PMT.exe file in the directory where ADU is installed, right-click the file, and click Properties and the Version tab. Rules Governing Profile Migration These rules govern the operation of the profile migration tool: • Legacy profiles that are configured for host-based EAP are not migrated. • Passwords that are stored in LEAP and EAP-FAST profiles may or may not be migrated, depending on the encryption method used for those passwords. Passwords that are not migrated must be re-entered after the migration. • The PAC files for EAP-FAST profiles are not migrated. They must be reprovisioned after the migration. • A profile’s auto profile selection properties are migrated only if auto profile selection is enabled. • Legacy profiles that were created using older versions of ACU may experience problems during migration. In such cases, the profile migration tool migrates the information that it can and ignores any additional information. • If multiple instances of the same profile name exist, the names are mangled unless overridden by command line options. The default name-mangling scheme causes subsequent profiles with the same name to have an _a or _b appended to the end of the name, indicating whether the profile migrated from an 802.11a (CB20A) or 802.11b (350) radio. A third instance would have an _aa or _bb appended and so on (for example, Office, Office_a, Office_aa). Note If the original name is too long to be appended, it is shortened by truncating as necessary. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide G-106 OL-4211-05 Appendix G Using the Profile Migration Tool Installing the Profile Migration Tool • CB21AG and PI21AG client adapters have a limit of 16 profiles, so the total number of profiles that can be migrated is 16 minus the number of existing CB21AG and PI21AG profiles. If the number of profiles to migrate is greater than the number of profiles that can be migrated, some legacy profiles are not migrated. In this case, the client adapter priority is as follows, unless overridden by command line options: 1. 350 PCMCIA 2. 350 PCI 3. 350 mini PCI 4. CB20A For each client adapter, profiles are migrated in this order: 1. Default profiles 2. Auto-selectable profiles 3. Any current profiles for inserted legacy client adapters that have not already been migrated 4. Any remaining profiles • Profile names that existed before the migration are preserved unless the -replace command is executed. Installing the Profile Migration Tool When you install the client adapter software, the Install Wizard automatically installs the profile migration tool, unless your system administrator used an administrative tool to prevent its installation. It is saved in the same directory as ADU. Note The name of the PMT installation log is migrate.log. It is saved at the root level of your hard drive (C:\). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 G-107 Appendix G Using the Profile Migration Tool Running the Profile Migration Tool Running the Profile Migration Tool Follow these steps to run the profile migration tool to migrate your 350 and CB20A profiles to CB21AG/PI21AG profiles. Note The best time to run the profile migration tool is immediately after the Install Wizard has installed the client adapter software. Note The following conditions must be true before the profile migration tool can be run successfully: - Your computer must contain the 350 and CB20A profiles that you want to migrate. - ADU must be installed on the same computer but must not be running during the profile migration. - A CB21AG or PI21AG client adapter must be inserted into your computer. Step 1 Perform one of the following: • If the profile migration tool runs automatically after the Install Wizard installs the client adapter software, go to Step 4. • If you want to manually activate the profile migration tool, open the Windows Command Prompt from Start > Programs > Accessories. Go to Step 2. Step 2 Use MS-DOS commands to access the directory where the profile migration tool (PMT.exe) is located on your computer. Step 3 Type PMT and press Enter. The profile migration tool runs and displays the results. Note See the “Command Line Options” section below if you want to alter the behavior of the profile migration tool before running it. Step 4 Restart your computer. Step 5 Open ADU. Your migrated 350 and CB20A profiles now appear as CB21AG/PI21AG profiles on the Profile Management window and are ready for use. Step 6 Re-enter the WEP keys in ADU. Step 7 If desired, you can view the log file generated by the profile migration tool. This file shows the profiles that were processed, their status, and the reason why any profiles were not migrated. Note Step 8 Unless you changed the default name and location of the log file using the -logfile command, you can find the log file at C:\migrate.log. If desired, you can remove the profile migration tool from your computer. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide G-108 OL-4211-05 Appendix G Using the Profile Migration Tool Command Line Options Command Line Options These command line options can be used to alter the behavior of the profile migration tool. The correct format is PMT -command. Note Leave a space between multiple commands (such as -command -command). • -AllowReRun—Enables the profile migration tool to be run multiple times. When you rerun the tool, it migrates all the existing profiles, even the ones that were already migrated. If you have modified any of the previously migrated profiles, the modifications are lost. Example: Note • If you do not use this command, you can run the profile migration tool only once. If you attempt to run it again, a message appears indicating that the profiles have already been migrated and that the tool does not need to be run again. -CardOrder ...—Specifies the order in which profiles are migrated when multiple client adapters are selected. Example: • PMT -AllowReRun PMT -CardOrder -pci350 -pcmcia350 -CB20A—Selects only CB20A profiles for migration. This command can be used alone or in conjunction with the -CardOrder ... command to specify the order in which client adapter profiles are migrated. Examples: PMT -CB20A PMT -CardOrder -CB20A -pcmcia350 • -ConfigFile ...—Enables you to run the profile migration tool using multiple command lines that are specified within one or more configuration files. You can create the configuration file(s) using a text editor such as Notepad. To do so, simply type the desired commands (such as -miniPCI -replace) in the text editor and save the file. (Do not include PMT when typing the commands in the text editor.) After you have created the configuration file(s), use the -ConfigFile command with the file(s) you created. Examples: PMT -ConfigFile filename1.txt PMT -ConfigFile filename1.txt filename2.txt Note If more than one file is specified, the profile migration tool performs all its functions for each file. It ignores all other command line options and executes only the options in the file(s) in order to prevent confusion regarding command priority. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 G-109 Appendix G Using the Profile Migration Tool Command Line Options • -logfile —Enables you to change the name and location of the log file, which identifies the migrated and unmigrated profiles after you run the profile migration tool. The default name is migrate.log, and its default location is the system drive root (for example, C:). Examples: PMT -logfile logfile.log PMT -logfile C:\Cisco Aironet\migrate.log • Note If you specify a new location for the log file, that location must already exist. Otherwise, the file is saved to the system drive root (for example, C:). Note If the -logfile command is used without the parameter, a log file is not generated. -miniPCI—Selects only 350 mini PCI profiles for migration. This command can be used alone or in conjunction with the -CardOrder ... command to specify the order in which client adapter profiles are migrated. Examples: PMT -miniPCI PMT -CardOrder -CB20A -miniPCI -pci350 • -pci350—Selects only 350 PCI profiles for migration. This command can be used alone or in conjunction with the -CardOrder ... command to specify the order in which client adapter profiles are migrated. Examples: PMT -pci350 PMT -CardOrder -miniPCI -pci350 • -pcmcia350—Selects only 350 PCMCIA profiles for migration. This command can be used alone or in conjunction with the -CardOrder ... command to specify the order in which client adapter profiles are migrated. Examples: PMT -pcmcia350 PMT -CardOrder -pcmcia350 -pci350 • -replace—Causes legacy profiles with the same name as existing CB21AG/PI21AG profiles to replace the existing profiles. This command is intended to minimize the number of similarly named profiles on your system. For example, if both a 350 PCI legacy profile and a CB21AG profile have the same name (such as Office), the legacy profile replaces the CB21AG profile, resulting in only one Office profile. If this command is not used, you have two profiles after migration: Office and Office_b. Example: Note PMT -replace If you have multiple legacy profiles with the same name (such as Home), only one Home profile is available after migration. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide G-110 OL-4211-05 Appendix G Using the Profile Migration Tool Uninstalling the Profile Migration Tool Uninstalling the Profile Migration Tool The profile migration tool is uninstalled automatically when the client adapter software is uninstalled. If you want to uninstall only the profile migration tool, find the PMT.exe file in the directory where ADU is installed and delete it. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 G-111 Appendix G Using the Profile Migration Tool Uninstalling the Profile Migration Tool Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide G-112 OL-4211-05 G L O S S A RY 16-QAM Quadrate amplitude modulation. A modulation technique used by IEEE 802.11-compliant wireless LANs for transmission at 24 and 36 Mbps. 64-QAM Quadrate amplitude modulation. A modulation technique used by IEEE 802.11-compliant wireless LANs for transmission at 48 and 54 Mbps. 802.1X Also called 802.1X for 802.11. 802.1X is the standard for wireless LAN security, as defined by the Institute of Electrical and Electronics Engineers (IEEE). An access point that supports 802.1X and its protocol, Extensible Authentication Protocol (EAP), acts as the interface between a wireless client and an authentication server, such as a Remote Authentication Dial-In User Service (RADIUS) server, to which the access point communicates over the wired network. 802.11 The IEEE standard that specifies carrier sense media access control and physical layer specifications for 1- and 2-megabit-per-second (Mbps) wireless LANs operating in the 2.4-GHz band. 802.11a The IEEE standard that governs the deployment of 5-GHz OFDM systems. It specifies the implementation of the physical layer for wireless UNII bands (see UNII, UNII 1, and UNII 2) and provides four channels per 100 MHz of bandwidth. 802.11b The IEEE standard that specifies carrier sense media access control and physical layer specifications for 5.5- and 11-Mbps 2.4-GHz wireless LANs. 802.11g The IEEE standard that specifies carrier sense media access control and physical layer specifications for 54-Mbps 2.4-GHz wireless LANs. 802.11i The IEEE standard that defines security standards for wireless LANs. It specifies encryption, authentication, and key management strategies for wireless data and system security. It includes the TKIP and AES-CCMP data-confidentiality protocols. access point A wireless LAN data transceiver that uses radio waves to connect a wired network with wireless stations. ad hoc network A wireless network composed of stations without access points. AES-CCMP Advanced Encryption Standard encryption algorithm using Counter Mode with Cipher Block Chaining Message Authentication Code Protocol (CCMP). AES-CCMP is the encryption protocol in the 802.11i standard. alphanumeric A set of characters that contains both letters and numbers. associated A station is configured properly to enable it to wirelessly communicate with an access point. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 GL-1 Glossary bandwidth Specifies the amount of the frequency spectrum that is usable for data transfer. It identifies the maximum data rate that a signal can attain on the medium without encountering significant power loss. BPSK Binary phase shift keying. A modulation technique used by IEEE 802.11-compliant wireless LANs for transmission at 1 Mbps. broadcast key rotation A security feature for use with dynamic WEP keys. If your client adapter uses LEAP, EAP-FAST, EAP-TLS, or PEAP authentication and you enable this feature, the access point changes the dynamic broadcast WEP key that it provides at the interval you select. CCK Complementary code keying. A modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 5.5 and 11 Mbps. CCKM Cisco Centralized Key Management. Using CCKM, authenticated client devices can roam from one access point to another without any perceptible delay during reassociation. An access point on your network provides wireless domain services (WDS) and creates a cache of security credentials for CCKM-enabled client devices on the subnet. The WDS access point's cache of credentials dramatically reduces the time required for reassociation when a CCKM-enabled client device roams to a new access point. CKIP Cisco Key Integrity Protocol. Cisco’s WEP key permutation technique based on an early algorithm presented by the IEEE 802.11i security task group. client adapter A radio device that uses the services of an access point to communicate wirelessly with other devices on a local area network. CSMA Carrier sense multiple access. A wireless LAN media access method specified by the IEEE 802.11 specification. CRC Cyclic redundancy check. A method of checking for errors in a received packet. data rates The range of data transmission rates supported by a device. Data rates are measured in megabits per second (Mbps). dBi A ratio of decibels to an isotropic antenna that is commonly used to measure antenna gain. The greater the dBi value, the higher the gain and the more acute the angle of coverage. DHCP Dynamic Host Configuration Protocol. A protocol available with many operating systems that automatically issues IP addresses within a specified range to devices on the network. The device retains the assigned address for a specific administrator-defined period. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide GL-2 OL-4211-05 Glossary DSSS Direct-sequence spread spectrum. A type of spread spectrum radio transmission that spreads its signal continuously over a wide frequency band. duplicate packets Packets that were received twice because an acknowledgement got lost and the sender retransmitted the packet. EAP Extensible Authentication Protocol. EAP is the protocol for the optional IEEE 802.1X wireless LAN security feature. An access point that supports 802.1X and EAP acts as the interface between a wireless client and an authentication server, such as a Remote Authentication Dial-In User Service (RADIUS) server, to which the access point communicates over the wired network. EAP-FAST Extensible Authentication Protocol - Flexible Authentication via Secure Tunneling. An 802.1X authentication type that is available for use with Windows 2000 and XP. With EAP-FAST, a username, password, and PAC are used by the client adapter to perform mutual authentication with the RADIUS server through an access point. Ethernet The most widely used wired local area network. Ethernet uses carrier sense multiple access (CSMA) to enable computers to share a network and operates at 10, 100, or 1000 megabits per second (Mbps), depending on the physical layer used. file server A repository for files so that a local area network can share files, mail, and programs. fragmentation threshold The size at which packets are fragmented and transmitted a piece at a time instead of all at once. The setting must be within the range of 64 to 2312 bytes. full duplex A means of communication whereby each node receives and transmits simultaneously (two-way). See also half duplex. gateway A device that connects two otherwise incompatible networks together. GHz Gigahertz. One billion cycles per second. A unit of measure for frequency. half duplex A means of communication whereby each node receives and transmits in turn (one-way). See also full duplex. hexadecimal A set of characters consisting of ten numbers and six letters (0-9, A-F, and a-f). Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 GL-3 Glossary IEEE Institute of Electrical and Electronics Engineers. A professional society serving electrical engineers through its publications, conferences, and standards development activities. The body responsible for the Ethernet 802.3 and wireless LAN 802.11 specifications. infrastructure The wired Ethernet network. infrastructure device A device (such as an access point, bridge, or base station) that connects client adapters to a wired LAN. IP address The Internet Protocol address of a station. IP subnet mask The number used to identify the IP subnetwork, indicating whether the IP address can be recognized on the LAN or if it must be reached through a gateway. IPX Internetwork Packet Exchange. The NetWare network layer protocol used for transferring data from servers to workstations. LEAP, or EAP-Cisco Wireless, is an 802.1X authentication type. With LEAP, a username and password are used by the client adapter to perform mutual authentication with the RADIUS server through an access point. LEAP MAC address The Media Access Control (MAC) address is a unique serial number assigned to a networking device by the manufacturer. MIC Message integrity check. MIC prevents bit-flip attacks on encrypted packets. During a bit-flip attack, an intruder intercepts an encrypted message, alters it slightly, and retransmits it, and the receiver accepts the retransmitted message as legitimate. The client adapter’s driver must support MIC functionality, and MIC must be enabled on the access point. modulation Any of several techniques for combining user information with a transmitter’s carrier signal. multicast packets Packets transmitted to multiple stations. multipath The echoes created as a radio signal bounces off of physical objects. OFDM Orthogonal frequency division multiplexing. A multicarrier modulation method for broadband wireless communications. overrun packets Packets that were discarded because the access point had a temporary overload of packets to handle. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide GL-4 OL-4211-05 Glossary PAC Protected access credentials. Credentials that are either automatically or manually provisioned and used to perform mutual authentication with the RADIUS server during EAP-FAST authentication. PACs are created by the Cisco Secure ACS server and are identified by an ID. The user obtains his or her own copy of the PAC from the server, and the ID links the PAC to the profile created in ADU. When manual PAC provisioning is enabled, the PAC file is manually copied from the server and imported onto the client device. packet A basic message unit for communication across a network. A packet usually includes routing information, data, and sometimes error detection information. QoS Quality of service. QoS on wireless LANs provides prioritization of traffic from the access point over the WLAN based on traffic classification. The benefits of QoS become more obvious as the load on the wireless LAN increases, keeping the latency, jitter, and loss for selected traffic types within an acceptable range. QPSK Quadruple phase shift keying. A modulation technique used by IEEE 802.11-compliant wireless LANs for transmission at 2 Mbps. radio channel The frequency at which a radio operates. range A linear measure of the distance that a transmitter can send a signal. receiver sensitivity A measurement of the weakest signal a receiver can receive and still correctly translate it into data. RF Radio frequency. A generic term for radio-based technology. roaming A feature of some access points that enables users to move through a facility while maintaining an unbroken connection to the LAN. RTS threshold The packet size at which an access point issues a request to send (RTS) before sending the packet. spread spectrum A radio transmission technology that spreads data over a much wider bandwidth than otherwise required in order to gain benefits such as improved interference tolerance and unlicensed operation. SSID Service set identifier. A unique identifier that stations must use to be able to communicate with an access point. The SSID can be any alphanumeric entry up to a maximum of 32 characters. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 GL-5 Glossary TKIP Temporal Key Integrity Protocol. Also referred to as WEP key hashing. A security feature that defends against an attack on WEP in which the intruder uses the initialization vector (IV) in encrypted packets to calculate the WEP key. TKIP removes the predictability that an intruder relies on to determine the WEP key by exploiting IVs. transmit power The power level of radio transmission. unicast packets Packets transmitted in point-to-point communication. UNII Unlicensed National Information Infrastructure. An FCC regulatory domain for 5-GHz wireless devices. UNII bands are 100 MHz wide and divided into four channels when using 802.11a OFDM modulation. UNII 1 A UNII band dedicated to in-building wireless LAN applications. UNII 1 is located at 5.15 to 5.25 GHz and allows for a maximum transmit power of 40 mW (or 16 dBm) with an antenna up to 6 dBi. UNII 1 regulations require a nonremovable, integrated antenna. UNII 2 A UNII band dedicated to in-building wireless LAN applications. UNII 2 is located at 5.25 to 5.35 GHz and allows for a maximum transmit power of 200 mW (or 23 dBm) with an antenna up to 6 dBi. UNII 2 regulations allow for an auxiliary, user-installable antenna. UNII 3 A UNII band dedicated to wireless LAN applications. UNII 3 is located at 5.725 to 5.825 GHz and allows for a maximum transmit power of 1 Watt (or 30 dBm) with an antenna up to 6 dBi. UNII 3 regulations allow for an auxiliary, user-installable antenna. VLAN A switched network that is logically segmented, by functions, project teams, or applications rather than on a physical or geographical basis. For example, all workstations and servers used by a particular workgroup team can be connected to the same VLAN regardless of their physical connections to the network or the fact that they might be intermingled with other teams. You use VLANs to reconfigure the network through software rather than physically unplugging and moving devices or wires. A VLAN consists of a number of end systems, either hosts or network equipment (such as bridges and routers), connected by a single bridging domain. The bridging domain is supported on various pieces of network equipment such as LAN switches that operate bridging protocols between them with a separate group for each VLAN. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide GL-6 OL-4211-05 Glossary WDS Wireless domain services (WDS). An access point providing WDS on your wireless LAN maintains a cache of credentials for CCKM-capable client devices on your wireless LAN. When a CCKM-capable client roams from one access point to another, the WDS access point forwards the client's credentials to the new access point with the multicast key. Only two packets pass between the client and the new access point, greatly shortening the reassociation time. WEP Wired equivalent privacy. An optional security mechanism defined within the 802.11 standard designed to protect your data as it is transmitted through your wireless network by encrypting it through the use of encryption keys. WMM Wi-Fi Multimedia. WMM is a component of the IEEE 802.11e wireless LAN standard for quality of service (QoS). It specifically supports priority tagging and queuing. workstation A computing device with an installed client adapter. WPA Wi-Fi Protected Access. A standards-based security solution from the Wi-Fi Alliance that provides data protection and access control for wireless LAN systems. It is compatible with the IEEE 802.11i standard but was implemented prior to the standard’s ratification. WPA uses TKIP and MIC for data protection and 802.1X for authenticated key management. WPA2 Wi-Fi Protected Access 2. The next generation of Wi-Fi security. It is the Wi-Fi Alliance’s implementation of the ratified IEEE 802.11i standard. WPA2 uses AES-CCMP for data protection and 802.1X for authenticated key management. Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 GL-7 Glossary Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide GL-8 OL-4211-05 I N D EX in ADU Numerics 7-9 in site survey utility 802.11 Authentication Mode parameter 802.11b preamble, status of 7-10 802.11b Preamble parameter 5-9 802.11 mode, in ASTU 5-12 maximum transmit data rate, in site survey utility mismatches 8-5 authentication types defined 7-9 in ASTU 5-15 to 5-19 8-11 in site survey utility 55 5-15, 55 802.1x EAP Type parameter 802.1x option 85 name in ADU in Windows XP 5-29, 5-34, 5-45, 5-48, 5-52, 5-56 5-29, 5-34, 5-45, 5-48, 5-52, 5-56 76, 81, 85 number of associations 85 problems associating to 10-10 radio 85 radio band, in site survey utility role in wireless network security settings 81, 84 1-5 5-22 to 5-25 Access Point 1 through 4 parameters About Aironet Desktop Utility, ADU menu option 5-13 access points 70 number displayed in site survey utility 9-9 in site survey utility preferred, setting 103 access point CCX version supported currently associated to 76, 81, 84 5-13 data rates, in site survey utility 84 frequency, in site survey utility 76, 81, 84 1-6 viewing an accumulation of 88 viewing details in site survey utility 7-9, 8-11 in wireless infrastructure 80 reporting those that fail LEAP authentication 5-20 to 5-21, 5-25 81, 85 channel, in site survey utility viewing status in site survey utility 83 to 86 75 to 78 Accumulate button, in site survey utility ACK frames 87, 88 7-14 Action drop-down menu IP address in ADU 9-9 associating to in Windows XP About window in ADU 81 7-14 model number 802.1X in ADU 76, 80, 84 in ADU 7-9 in ASTU in site survey utility 8-11 in site survey utility Activate button 76 load, in site survey utility MAC address 6-10, 9-8 81, 85 73, 90, 104 4-6, 4-10 Adapter Information button 9-10 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-1 Index window accessing help 9-10 Add Comments to Log File window (site survey utility) 94 described exiting Add User Comment, site survey utility menu option ad hoc mode, in site survey utility 94 82 5-9 setting wireless mode 59 Tool Tip window using See Aironet Desktop Utility (ADU) setting with EAP-TLS 7-13 setting with LEAP 7-13 7-7 8-6 5-47 5-32 5-51 setting with PEAP (EAP-MSCHAP V2) 7-6, 7-7 setting with static WEP 5-19 AES option, in Windows XP 5-55 5-27 Allow Automatic PAC Provisioning for this Profile parameter 5-42 60 Aironet Desktop Utility (ADU) -AllowReRun, profile migration tool command line option 109 9-10 ALR, in site survey utility 1-4 103 Always Resume the Secure Session parameter 9-8 feature comparison to Windows XP finding version for LEAP 3-17 to 3-18 5-31 for PEAP (EAP-GTC) 9-9 5-50 antenna 9-8 assembling 9-8 Profile Management windows, overview described 5-2 overview 7-2 setting parameters 7-2 to 7-3 7-4 to 7-15 Aironet Desktop Utility Help, ADU menu option Aironet System Tray Utility (ASTU) 3-5 to 3-6 1-3 gains status and statistics tools using 8-6 5-42 to 5-43 setting with PEAP (EAP-GTC) AES-CCMP, with WPA2 opening 8-6 setting with EAP-FAST Advanced Status window icon 8-1 to 8-11 Allow Association to Mixed Cells parameter Advanced Statistics exiting 8-3 to 8-5 Aironet System Tray Utility Preferences window 5-6 to 5-13 accessing help 8-7 using to open troubleshooting utility 5-2 described 8-6 to 8-7 using to open ADU 7-7 advanced parameters AES, status of 8-8 to 8-9 specifying pop-up menu options 1-5 ADU Advanced button 8-5 to 8-11 setting preferences 5-10 wireless LAN configuration window 8-2 selecting the active profile selecting in Windows XP button 8-6 pop-up menu selecting in ADU setting 8-2 to 8-3, 9-8 overview 58 described 1-4 8-6 opening ad hoc network defined icon 8-5 9-10 IEEE 802.11a 50 IEEE 802.11b 50 IEEE 802.11g 51 mounting placement 3-6 to 3-8 72 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-2 OL-4211-05 Index rotating See Aironet System Tray Utility (ASTU) 3-8 specifications ATIM Window, in site survey utility 29 antenna base, mounting audience of document 3-6 to 3-8 AP detailed information parameters (site survey utility) 84 to 86 AP Detailed Information window (site survey utility) APS, in site survey utility process 83 103 pausing 7-8 78 to 88 for LEAP 100 viewing 98 to 99 enabling restrictions status of 86 to 87 name and location using 97 4-9 8-10 8-8 4-8 4-10 Available Infrastructure and Ad Hoc Networks window 4-4 AP scanning, using in site survey utility 96 to 101 associated AP status parameters (site survey utility) 76 to 78 Associated AP Status tab (site survey utility) units as a percentage units in dBm 4-9 Auto Select Profiles parameter 96 to 97 98 4-9 Auto Profile Selection Management window AP scan logging, in site survey utility enabling 4-8 to 4-9 removing a profile from 87, 99 98 4-10 prioritizing profiles AP scan log file, in site survey utility disabling 5-31 including a profile in deleting configuring 5-38 auto profile selection AP scan log, in site survey utility generating 5-32 for EAP-FAST AP Scan List tab (site survey utility), using beacon period, in site survey utility 84 beacons received 75 in ADU 75 7-14 in site survey utility 74 to 78 77 broadcast key rotation association rejections 7-15 time-outs 7-15 described 5-21 setting on client and access point associations, in site survey utility ASTU 5-12 Automatically Prompt for User Name and Password option AP Scan List Logging Configuration window (site survey utility) 96 using 7-15 for LEAP 79 to 82 displayed time-outs Authentication Timeout Value parameter 100 to 101 viewing 7-15 status of 80 to 82 83 saving rejections setting 101 parameters 5-17, 56 type 79 opening xii authentication AP scan list, in site survey utility displayed 84 85 5-25 broadcast packets number received 7-13 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-3 Index number transmitted broadcast SSIDs channel set, for which client adapter is configured 7-13 Choose Destination Location window (Install Wizard) 3-14 5-4, 58 BSS Aging Interval parameter (Windows Control Panel) 5-64 Cisco Aironet 802.11a/b/g Wireless Adapter Properties window 5-63 bytes number received Cisco Aironet Desktop Utility (Diagnostics) window 7-13 number transmitted 7-11 7-12 Cisco Aironet Desktop Utility (Profile Management) window 4-2 7-13 Cisco Aironet Installation Program window (Install Wizard) 3-11 Cisco Centralized Key Management (CCKM) call admission control (CAC), in site survey utility See CCKM fast secure roaming 82 CAM Cisco extended capabilities (CEC), in site survey utility 82 See Constantly Awake Mode (CAM) Cisco Key Integrity Protocol (CKIP) Canadian compliance statement card name 39 9-10 5-15 selecting in site survey utility enabling with EAP-TLS enabling with LEAP 5-4 See Aironet Desktop Utility (ADU) and Aironet System Tray Utility (ASTU) 5-45 5-29 command line options, for profile migration tool 109 to 110 5-48 enabling with PEAP (EAP-MSCHAP V2) setting on client and access point 73 to 74 client utilities 5-34 enabling with PEAP (EAP-GTC) 5-52 5-25 CCX, version supported by access point 81, 85 certificates, required for EAP-TLS and PEAP authentication 5-44 channel of access point 4-6 -ConfigFile, profile migration tool command line option 109 Configuration Settings window for PEAP (EAP-MSCHAP V2) 5-54 Configure AP Scan Logging, site survey utility menu option 96 Configure Scan List Columns window in site survey utility 76, 81, 84 channel of client adapter Channel parameter 7-6, 7-10 5-11 channels, supported by regulatory domains 48 4-5 Configure Thresholds, site survey utility menu option configuring AP scan logging in site survey utility 96 to 97 deciding between ADU and Windows XP 3-17 to 3-18 5-1 to 5-58 in Windows XP 57 to 62 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-4 90 configuring client adapter in ADU 49 74 9-10 Client Name parameter enabling with EAP-FAST IEEE 802.11b/g 109 client name 5-20 IEEE 802.11a 7-6 association status in site survey utility CCKM fast secure roaming in ADU status of client adapter xiii -CB20A, profile migration tool command line option described 7-15 with LEAP -CardOrder, profile migration tool command line option 109 caution, defined statistics OL-4211-05 Index configuring scan list columns Define WPA/WPA2 Pre-Shared Key window 4-5 configuring threshold values in site survey utility connection status 90 to 93 Connection Status window (ASTU) Constantly Awake Mode (CAM) diagnosing client adapter operation 8-9 Diagnostics window 5-8 Contents, site survey utility menu option CRC errors 7-14 CTS frames 7-14 Delete AP Scan Log, site survey utility menu option 10-4 to 10-6 7-12 Disable Radio 103 ADU menu option xiii to xiv 9-11 ASTU menu option 8-7 Display in Percent parameter (site survey utility) Current Status window 100 Delete Threshold Log, site survey utility menu option 8-4, 8-10 conventions of document 5-28 74 Display Settings 7-4 CWmax, in site survey utility 85 ADU menu option CWmin, in site survey utility 85 window 7-2 7-2 display units, specifying in site survey utility diversity antenna 74 1-3 document Data Display parameter audience 7-3, 7-12 data encryption in ADU 7-7 in site survey utility data frames conventions xiii to xiv organization xii to xiii purpose 81, 84 xii xii domain name 7-14 including in Windows login data rate in ADU for EAP-FAST 7-5 mismatches for LEAP 7-14 of access point, in site survey utility setting for EAP-FAST for LEAP 27 when performing a site survey 5-31 current version 84 date declarations of conformity described FCC name 1-4 manually installing or upgrading 38 43 9-9, 9-10 9-10 European community, Switzerland, Norway, Iceland, and Liechtenstein 39 to 43 default values, using 5-38 driver 72 debugging information, in site survey utility RF exposure 5-32 specifying for saved user name and password 84 5-10 specifications 5-38 9-10 DSConfig, in site survey utility 5-2 Define Certificate window 85 duplicate frames, number received 5-46 dynamic WEP keys, overview Define PEAP (EAP-GTC) Configuration window Define PEAP (EAP-MSCHAP V2) Configuration window 5-53 Define Pre-Shared Keys window 9-6 7-14 5-15 to 5-19, 55 to 56 5-49 5-26 EAP authentication Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-5 95 Index described 56 overview 5-15 to 5-19, 6-2, 55 to 56 restarting 6-16 using EAP-TLS authentication authenticating after profile activation/card insertion/reboot/logon 6-14 6-1 to 6-16 EAP-Cisco Wireless with automatically prompted login 6-7 with saved username and password 6-13 with Windows username and password requirements with automatically prompted login 6-5 authenticating after profile activation/card insertion 6-6 with saved username and password 6-13 with Windows username and password 5-34 overview IEEE 802.11b 50 IEEE 802.11g 51 Enable Expert Mode for AP Detailed Information parameter (site survey utility) 84 6-3 to 6-4 Enable Radio 9-11 5-16 Enable Threshold Logging, site survey utility menu option 93 5-34 Enable Tray Icon, ADU menu option 5-23 encryption errors user databases supported 5-41 Enter Wireless Network Password window 6-6, 6-7, 6-9, 6-11 6-2 error messages 6-3 10-12 to 10-24 errors 5-34 EAP-FAST Settings window 8-6 7-14 Enter Password window 5-17 EAP-FAST Authentication Status window EAP-FAST option 8-7 Enable Threshold Alerts, site survey utility menu option 93 6-3 minimizing 50 ADU menu option setting on client and access point displayed IEEE 802.11a ASTU menu option RADIUS servers supported stages of 5-45 Enable AP Scan Logging, site survey utility menu option 98 6-2 to 6-3 requirements 5-42, 5-46 EIRP, maximum supported by regulatory domains 6-14 authenticating after profile activation, with manually prompted login 6-9 to 6-10 enabling 5-44 EAP-TLS option with automatically prompted login 5-23 EAP-TLS machine authentication with machine credentials setting 6-8 with Windows username and password 5-17, 55 5-44 requirements 6-12 with saved username and password 62 to 64 setting on client and access point 6-4 authenticating after EAP-FAST password expires with manually prompted login 5-44 to 5-47 RADIUS servers supported authenticating after a reboot/logon/card insertion, with manually prompted login 6-10 to 6-12 5-58 5-58 in Windows XP authenticating after a reboot/logon disabling disabling in ADU EAP-FAST authentication 5-16 to 5-19 5-17 to 5-19, 55, 56 enabling See LEAP authentication described described CRC 5-35, 5-36 EAP MSCHAPv2 Properties window - Windows XP 67 7-14 encryption MIC 7-14 7-15 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-6 OL-4211-05 Index described Exit menu option in ADU setting 9-8 in ASTU Export button 5-3 to 5-5 Generic Token Card Properties window - Windows XP 69 8-6, 9-8 in site survey utility 5-2 104 global PACs 4-13 Export Profile window 5-16, 5-41 Group Policy, described 4-13 3-21 Group Policy Delay parameter installing hot fix for 3-21 to 3-22 setting with EAP-FAST Fast PSP setting with EAP-TLS 5-8 setting with LEAP FCC declaration of conformity statement safety compliance statement for EAP-FAST 5-55 5-43 setting with WPA/WPA2 passphrase 5-28 5-32 79 7-14 hardware components of client adapter 7-14 duplicate 1-3 help 7-14 number dropped 7-14 number received successfully number received with errors number retried 7-14 in ADU 9-10 in ASTU 8-5 in site survey utility 7-14 103 hops, in site survey utility 7-14 number transmitted successfully RTS 5-51 setting with PEAP (EAP-MSCHAP V2) machine authentication with machine credentials 5-56 frames CTS 5-33 setting with PEAP (EAP-MSCHAP V2) 2-2 Fit Columns parameter (site survey utility) ACK 5-47 setting with PEAP (EAP-GTC) 38 finding domain controller timeout value for LEAP 5-44 Host Based EAP option 7-14 host devices 7-14 85 5-56 2-4 Hysteresis parameter (site survey utility) 93 frequencies, supported by regulatory domains IEEE 802.11a 48 IEEE 802.11b/g 49 frequency in ADU I/O range 7-5, 7-11 of access point, in site survey utility setting 5-10 81, 84 10-9 Import button 4-12 Import EAP-FAST PAC File window Import Profile window 4-12 Include Windows Logon Domain with User Name parameter for EAP-FAST general parameters 5-40 for LEAP 5-38 5-32 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-7 Index indicators, in site survey utility information about client adapter infrastructure device, defined authenticating after a reboot/logon 103 9-10 1-2 infrastructure mode, in site survey utility wireless LAN configuration 3-2 to 3-8 1-4 installing 3-9 to 3-20 name with automatically prompted login 6-6 with saved username and password 6-13 with Windows username and password 3-9 to 3-20 107 Install Wizard file described described 5-15 to 5-19 disabling 5-58 enabling 5-29 to 5-33 overview 6-2 to 6-3 RADIUS servers supported 3-9 removing requirements 9-7 interference stages of 10-9 introduction to client adapters 5-29 4-10, 8-8 using with login scripts IP address displayed 7-9 in ASTU 8-11 in site survey utility of client adapter 4-10 LEAP Authentication Status window of access point in ADU 5-22 6-3 timeout value 1-2 6-3 to 6-4 5-15 setting on client and access point 2-5, 3-6 interrupt request (IRQ) 6-4 authenticating after profile activation/card insertion installing profile migration tool 6-13 authenticating after profile activation, with manually prompted login 6-9 to 6-10 1-6 Install Cisco Aironet Site Survey Utility window (Install Wizard) 3-13 client adapter software with saved username and password authenticating after a reboot/logon/card insertion, with manually prompted login 6-10 to 6-12 5-9 inserting client adapter 6-7 with Windows username and password 84 infrastructure network selecting in ADU with automatically prompted login 76 6-2 minimizing 6-3 LEAP option 5-29 LEAP Settings window 7-6, 8-5, 8-11 5-30 LEDs described 1-3 interpreting Japan, guidelines for operating client adapters 43 10-2 link quality in ASTU 8-5, 8-11 in site survey utility 78 link speed key icon 4-6 in ASTU 8-5 in site survey utility 78 List Installed Devices Even If Not Present in System parameter (site survey utility) 74 LEAP authentication load, in site survey utility 81, 85 Locked Profile parameter 5-14 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-8 OL-4211-05 Index locked profiles Michael MIC, status of 5-14 LOG, in site survey utility microcellular network 103 log file, generating in site survey utility 86 long radio headers status of using 110 10-8 Microsoft hot fix installing 4-10, 8-9 Log Snapshot button, in site survey utility 1-6 Microsoft 802.1X supplicant, disabling 87 -logfile, profile migration tool command line option login scripts, using with LEAP 7-8 3-21 to 3-22 required for Group Policy Delay parameter 3-21 Microsoft Wireless Configuration Manager disabling 7-10 10-8 enabling in Install Wizard 5-9 3-17 role in switching between host-based EAP and non-host-based EAP profiles 5-56, 5-57 -miniPCI, profile migration tool command line option 110 MAC address MMH MIC of access point status of in site survey utility specifying viewing 76, 80, 84 with LEAP 5-13 9-10 number received machine authentication with machine credentials using EAP-TLS using PEAP (EAP-GTC) 5-49 using PEAP (EAP-MSCHAP V2) ADU menu option 5-31, 6-10 ASTU menu option 8-8 configurations 5-38 10-11 problems connecting to 10-11 in ASTU 5-8 4-3, 7-5 network name in ADU 5-31 1-5 to 1-6 prioritizing connections type, current Manually Prompt for User Name and Password option 5-4, 7-7 8-3 in site survey utility message integrity check (MIC) 80, 84 Network Type parameter 5-21, 7-8 New button 7-15 5-9 4-4, 5-3 noise level setting on client and access point statistics 7-15 status of 7-8 types of 7-8 with WPA 7-13 network 5-53 Manual Login errors number transmitted 5-55 to 5-57 machine authentication with user credentials described 7-13 5-42, 5-46 using PEAP (EAP-MSCHAP V2) Max PSP 4-11, 5-3 multicast packets of client adapter for LEAP 5-15 Modify button 7-9 for EAP-FAST 7-8 5-25 in ADU 7-10 in site survey utility 77 No Network Connection Unless User Is Logged In parameter 5-19 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-9 Index for EAP-FAST for LEAP rules for storage 5-42, 6-13 types of 5-32, 6-13 note, defined 5-16 PAC stores xiii selecting types of 5-41 5-41 Pause List Update button, in site survey utility 83 PC-Cardbus card online help for ADU antenna 9-10 for ASTU inserting 103 Open Aironet Desktop Utility, ASTU menu option Open AP Scan List, site survey utility menu option 8-6, 9-8 101 3-2 profiles tied to slot removing 4-7 9-2 antenna 7-8 Open window (site survey utility) operating systems supported xii, 2-4, 3-9 Options window (site survey utility) Order Profiles button assembling 101 Options, site survey utility menu option 84, 88 1-3 mounting 3-6 to 3-8 3-8 changing bracket described xii to xiii inserting removing PAC authority, selecting 3-5 to 3-6 described rotating 89 4-8 organization of document 3-3 1-2 3-3 to 3-8 9-2 -pcmcia350, profile migration tool command line option 110 5-39, 5-41 PEAP (EAP-GTC) authentication 2-3 authenticating after profile activation/card insertion/reboot/logon 6-15 packets broadcast 7-13 described 5-17, 55, 56 multicast 7-13 disabling 5-58 unicast 7-13 enabling PAC provisioning automatic manual in ADU 5-42 requirements 5-16, 5-42 entering password for 5-40 to 5-41 65 to 66, 68 to 70 RADIUS servers supported copying from private store to global store importing 5-48 to 5-51 in Windows XP 5-42 PACs described 110 PCI card 5-12, 60 package contents 1-2 -pci350, profile migration tool command line option open authentication status of 1-3 described 8-5 for site survey utility setting 5-16 5-42 5-44 setting on client and access point user databases supported 5-41 5-17, 55 5-24 5-17 PEAP (EAP-GTC) machine authentication with user credentials, setting 5-49 PEAP (EAP-GTC) option 5-48 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-10 OL-4211-05 Index PEAP (EAP-MSCHAP V2) authentication Profile Management (Advanced) window authenticating after profile activation/card insertion/reboot/logon 6-16 Certificate option 5-53 Profile Management (General) window 4-7 Profile Management (Security) window 5-14 Profile Management window described 5-17 to 5-19, 55, 56 disabling 5-58 auto profile selection feature 5-52 to 5-55 creating a new profile 65 to 67 RADIUS servers supported requirements deleting a profile 5-17, 55 5-24 User Name and Password option 5-53 PEAP (EAP-MSCHAP V2) machine authentication with user credentials, setting 5-53 PEAP (EAP-MSCHAP V2) option PEAP Properties window - Windows XP peer-to-peer network 68 6-5, 6-8, 6-12, 6-14 4-2 to 4-3 parameters missing 4-3, 10-11 selecting the active profile Power Save Mode parameter 7-9 compatibility with Install Wizard installing overview running 5-13 uninstalling Preparing Setup window (Install Wizard) Pre-Shared Key (Static WEP) option 3-10, 9-3 5-26 using viewing generated log file private PACs profiles submenu (ASTU) locked 4-2 5-14 109 105 to 111 Profile Name parameter 1-2 106 to 107 111 Previous Installation Detected window (Install Wizard) 9-4 5-16, 5-41 108, 110 108 Preferred Access Points window described 106 106 running multiple times 4-2 109 106 8-6 4-10, 8-3, 8-10 106 107 Preferences, ASTU menu option profile 109 to 110 rules governing profile migration 5-8 30 product model numbers 4-10 profile migration tool name mangling 7-9 power save mode, currently being used power specifications 4-12 name and location of generated log file 7-9 power levels, available importing a profile finding version number 26 Please Change Password window power level, current 4-12 to 4-13 entering multiple commands 1-5, 5-9 physical specifications 4-11 command line options 5-52 4-4 to 4-7 exporting a profile opening PEAP (EAP-MSCHAP V2) machine authentication with machine credentials, setting 5-55 to 5-57 4-8 to 4-9 4-11 editing a profile 5-44 setting on client and access point default 10-11 profile manager in Windows XP active 4-2 Profile Management windows, parameters missing enabling in ADU 5-6 profiles, losing 108 5-4 9-6 8-8 Protected EAP See PEAP (EAP-GTC) authentication and PEAP (EAP-MSCHAP V2) authentication Protected EAP Properties window - Windows XP protocol driver, finding version 66 9-9 proximity beeper Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-11 Index configuring Refresh Interval parameter 88 to 89 disabling 90 regulatory enabling 90 domains inverting the tone of using IEEE 802.11a 89 48 IEEE 802.11b/g 88 to 90 PRX, in site survey utility purpose of document information 103 49 38 to 45 specifications xii 30 related publications Remove button 7-3, 7-12 xv 4-11 removing client adapter 9-2 -replace, profile migration tool command line option QoS resize tab, on site survey utility See quality of service enabling on Windows 2000 enabling on Windows XP in Windows 2000 5-59 to 5-61 in Windows XP 5-62 status of 10-9 10-10 Restrict Time Finding Domain Controller parameter quality of service (QoS) setting with EAP-FAST 5-59 in site survey utility 103 resource conflicts, resolving QoS Packet Scheduler described setting with LEAP 82 RF obstructions 7-8 5-43 5-32 to 5-33 2-5, 3-6, 72 RM-APScan, in site survey utility 82, 86 RM-CliWlk, in site survey utility 82, 86 RM-Normal, in site survey utility 82, 86 roaming radio described described 1-3 enabling or disabling specifications 27 to 29 RADIUS servers additional information defined supported 5-19, 56 5-15, 55 1-6 parameters, setting in the Windows Control Panel 5-63 to 5-64 8-7, 9-11 radio band of access point, in site survey utility range 110 81, 84 threshold 5-64 RSSI, in site survey utility RTS frames 80, 84 7-14 Run Test button, in troubleshooting utility 10-5 5-15 to 5-19, 55 5-7 Reauthenticate menu option in ADU in ASTU receive rate safety 6-16 6-16, 8-8 7-10, 8-11 receive statistics Refresh button 7-13, 7-14 to 7-15 4-4 information specifications 2-2 to 2-3 30 Save AP Scan List, site survey utility menu option Save As window (site survey utility) 100 100 saved username and password Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-12 OL-4211-05 Index described signal quality for LEAP in ADU 5-30 entering in site survey utility for EAP-FAST for LEAP as a percentage 5-31 in ADU in dBm 10-7 Scan button as a percentage 4-4 Scan Valid Interval parameter (Windows Control Panel) 5-64 seamless roaming in ADU in dB 1-6 guidelines 72 72 performing 71 to 104 site survey utility window (site survey utility) 73 73 Select Network Component Type window Select Network Service window 5-61 About window 103 accessing help 103 Accumulate button 5-61 Select Profile, ASTU menu option 87, 88 AP detailed information parameters 8-8 to 8-9 AP Detailed Information window 28 84 to 86 83 AP scan list serial number of client adapter 9-10 parameters server-based authentication, currently being used Setup Status window (Install Wizard) 9-5 Setup Type window (Install Wizard) 3-12 shared authentication 5-12, 60 7-7 80 to 82 pausing 83 viewing 79 to 82 associated AP status parameters 76 to 78 client adapter association status 74 configuring 7-8 short radio headers using 2-5 environmental considerations 5-2 site survey utility menu option status of 2-5 site survey Select Adapter status of 78 for infrastructure devices 4-3 5-14 to 5-57 setting 7-3 for client devices 5-22 to 5-25 security parameters sensitivity 4-6 site requirements 5-14 to 5-21 synchronizing setting 7-3 7-3 in site survey utility security features described 7-3 signal-to-noise ratio (SNR) 4-5 Scan List Settings, ADU menu option security mode 8-5 Signal Strength Display Units parameter 4-4 scan list columns, configuring overview 7-3 7-6, 7-10 in ASTU 10-7 window 77 signal strength 5-38 Save Report, in troubleshooting utility button 7-10 7-10 AP scan logging 96 to 97 proximity beeper 88 to 89 threshold values 5-9 90 to 93 debugging information Show Connection Status, ASTU menu option 8-9 84 deleting Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-13 Index AP scan log viewing 100 threshold log file access point details 95 disabling 83 to 86 an accumulation of access points AP scan logging AP scan log 98 98 to 99 proximity beeper 90 status of access point threshold triggers 93 threshold log file enabling AP scan logging 98 90 threshold triggers 93 compatibility with Cisco Aironet client adapters installing 103 Fit Columns parameter 79 generating AP scan log file indicators 9-3 to 9-11 uninstalling 9-6 to 9-7 9-3 to 9-5 89 described 1-4 finding versions Log Snapshot button physical opening AP scan list radio Pause List Update button 83 30 27 to 29 regulatory compliance safety 103 resizing columns 100 to 101 selecting client adapter 73 to 74 30 30 spread spectrum 79 saving AP scan list 26 power 101 72 resize tab 9-9 specifications 86 73 overview procedures software components 103 87 opening 3-9 3-9 to 3-20 upgrading 86 to 87 inverting tone of proximity beeper log file 94 to 95 software 104 finding version of 75 to 78 Smart Card or other Certificate Properties window Windows XP 63 proximity beeper exiting 88 1-3 SSID setting 5-4 viewing specifying directory 3-13 display units status bar 74 102 top of main window 74 trend graph, explained uninstalling 4-3, 4-5, 7-7 in ASTU 8-3, 8-11 in site survey utility 102 to 103 status messages in ADU 76 SSID1 parameter 5-4 SSID2 parameter 5-5 SSID3 parameter 5-5 Ssidl, in site survey utility 104 80, 84, 89 82 Start Test button, in troubleshooting utility using AP Scan List tab AP scanning thresholds 78 to 88 96 to 101 90 to 95 View AP Details button 10-5 static WEP disabling 5-58 enabling 5-26 to 5-27 83 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-14 OL-4211-05 Index with open authentication, setting on client and access point 5-22 with shared key authentication, setting on client and access point 5-22 5-38 5-31 selecting options 61 for EAP-FAST 5-15, 54 selecting transmit key for LEAP 5-27 5-38 5-31 using Windows credentials 5-26 for LEAP statistics method of calculation receive 5-30 for LEAP 5-27 in Windows XP size of for LEAP 5-37, 5-38 for EAP-FAST guidelines for entering overview for EAP-FAST manually prompt for static WEP keys in ADU described third-party tool, enabling in Install Wizard 7-12 adding a comment to transmit 7-13, 7-14 viewing 7-12 to 7-15 94 deleting in site survey utility status bar, in site survey utility name and location 102 to 103 status messages, in site survey utility 93 in ADU Current Status window in ASTU Tool Tip window 7-4 to 7-6 thresholds, using in site survey utility 8-9 to 8-11 8-4 70 Stop Test button, in troubleshooting utility supplicant, finding version 10-5 disabling in site survey utility 93 enabling in site survey utility 93 5-8, 5-9 time of day, in site survey utility 2-4 status of 60 7-6 Token Configuration window Taiwan, administrative rules for client adapters Temporal Key Integrity Protocol (TKIP) 5-21 5-31 translated safety warnings transmit key 5-25 6-15 31 to 36 5-27 Transmit Power Level parameter transmit rate automatically prompt for for LEAP 44 to 45 transmit power, in site survey utility temporary username and password for EAP-FAST 80, 87, 88 TKIP option in Windows XP 5-19 5-38 90 to 95 threshold triggers throughput 9-9 setting on client and access point 95 Threshold Logging Configuration window (site survey utility) 91 7-7 to 7-11 in ASTU Connection Status window with WPA 94 to 95 Threshold Log File window (site survey utility) in ADU Advanced Status window described 95 viewing in site survey utility 102 status of client adapter system requirements 3-17 threshold log file 7-13, 7-14 to 7-15 in Windows XP 5-31 82, 86 5-7 7-10, 8-11 transmit statistics 7-13, 7-14 Troubleshooting ADU menu option ASTU menu option 10-4 8-6, 10-4 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-15 Index button 10-4 troubleshooting information, accessing 10-2 View AP Details button, in site survey utility troubleshooting utility saving detailed report to text file using View AP Scan Log, site survey utility menu option 10-7 viewer, name and location 10-3 to 10-7 10-6 initial window 10-4 with test results warning unicast packets number received antenna 2-2, 33 defined xiii to xiv explosive device proximity 7-13 number transmitted laptop users 7-13 client adapter software profile migration tool 2-3, 34 to 36 additional security features 111 defined 2-3 upgrading client adapter software up time, status of keys 9-6 to 9-7 unpacking the client adapter size of 7-10 8-8 Use Machine Information For Domain Logon parameter for EAP-TLS 5-42, 5-46 for PEAP (EAP-GTC) 5-49 for PEAP (EAP-MSCHAP V2) 5-53 Use Saved User Name and Password option for EAP-FAST 5-38 status of Use Temporary User Name and Password option 5-37, 5-38 5-26 5-15, 54 5-15, 54 7-6 WEP key hashing, described 5-21 WEP option, in Windows XP 60 Wi-Fi Multimedia (WMM) enabling 5-59 to 5-62 in site survey utility status of 5-30 for EAP-FAST types of 82 7-8 Wi-Fi Protected Access (WPA) described 5-19, 56 enabling in Windows XP 5-30 Use Windows to Configure My Wireless Network Settings parameter - Windows XP 58 enabling with EAP-FAST Use Windows User Name and Password option enabling with LEAP for EAP-FAST 5-38 5-30, 5-31, 5-38 5-21 5-14, 54 entry method 9-3 to 9-5 Use Auto Profile Selection, ASTU menu option for LEAP 2-2, 32 WEP uninstalling for LEAP 94 for LEAP 10-6 View Threshold Log, site survey utility menu option 10-5 86, 98 93, 97 View Report button, in troubleshooting utility Troubleshooting Utility window detailed report 83 enabling with EAP-TLS 60 5-34 5-45 5-29 enabling with PEAP (EAP-GTC) 5-48 enabling with PEAP (EAP-MSCHAP V2) in site survey utility software required 5-52 82 56 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-16 OL-4211-05 Index Wi-Fi Protected Access 2 (WPA2) described Wireless Network Properties window (Authentication Tab) - Windows XP 62, 65 5-19 enabling with EAP-FAST enabling with EAP-TLS enabling with LEAP WMM 5-34 See Wi-Fi Multimedia (WMM) 5-45 workstation 5-29 enabling with PEAP (EAP-GTC) defined 5-48 enabling with PEAP (EAP-MSCHAP V2) in site survey utility 5-52 in wireless infrastructure 1-6 WPA 82 See Wi-Fi Protected Access (WPA) Windows 2000 disabling Microsoft 802.1X supplicant resolving resource conflicts 10-8 WPA/WPA2/CCKM EAP Type parameter with EAP-FAST 10-9 Windows Wireless Network Connection icon, shows unavailable connection 10-11 Windows XP with EAP-TLS with LEAP 5-34 5-45 5-29 with PEAP (EAP-GTC) associating to an access point 57 to 62 disabling Microsoft Wireless Configuration Manager 10-8 enabling EAP-TLS authentication enabling PEAP authentication feature comparison to ADU resolving resource conflicts 62 to 64 65 to 70 3-17 to 3-18 making a configuration decision 3-17 to 3-18 10-10 54 to 56 5-52 WPA/WPA2/CCKM option used to enable CCKM fast secure roaming with EAP-FAST with EAP-TLS with LEAP 5-20 5-34 5-45 5-29 with PEAP (EAP-GTC) 5-48 with PEAP (EAP-MSCHAP V2) WPA/WPA2 Passphrase option 5-52 5-28 WPA2 viewing status of client adapter 70 Wireless Cisco Connection Properties window - Windows 2000 5-60 wireless infrastructure 1-6 wireless mode, current 4-6, 7-5 Wireless Mode parameter 5-48 with PEAP (EAP-MSCHAP V2) 70 configuring client adapter through security features 1-2 5-10 Wireless Mode When Starting Ad Hoc Network parameter 5-10 Wireless Network Connection Properties window (Wireless Networks Tab) - Windows XP 58 See Wi-Fi Protected Access 2 (WPA2) WPA2 passphrase described 5-19 disabling 5-58 enabling 5-28 setting on client and access point WPA option, in Windows XP 60 WPA passphrase described 5-19, 56 Wireless Network Connection Properties window Windows XP 5-62 disabling 5-58 Wireless Network Connection Status window - Windows XP 70 enabling 5-28 setting on client and access point Wireless Network Properties window (Association Tab) Windows XP 59 5-22 5-22 WPA Pre-Shared Key See WPA passphrase or WPA2 passphrase WPA-PSK Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide OL-4211-05 IN-17 Index described 5-19, 56 option in Windows XP 60 Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide IN-18 OL-4211-05
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