Cisco Systems C3413U Digital Set-Top User Manual

Cisco Systems (Shanghai) Video Technology Co., Ltd. Digital Set-Top

User Manual

Cisco 3413DVB Digital Set-TopUser GuideGUIDE OK Ż9O/± 9O/Ź CH±ź CHŸDRAFT 5/23/11
1ContentsIMPORTANT SAFETY INSTRUCTIONS ........................................................2Welcome .........................................................................................................4Safety First .....................................................................................................4Serial Number and MAC Address...................................................................4About the Remote Control ..............................................................................5Front Panel .....................................................................................................6Back Panel .....................................................................................................7Side Panel ......................................................................................................7Connecting the Set-Top ..................................................................................8Connecting to a TV .........................................................................................9Watch TV ...................................................................................................... 10Setup Wizard ................................................................................................10Set Parental Control PIN ..............................................................................10Revert to Factory Settings ............................................................................ 11Navigator Bar................................................................................................ 11 Color-Coded Options ................................................................................ 11 View Blocked Channels ............................................................................12 Set Blocking Options.................................................................................12 Program Information .................................................................................12 Options......................................................................................................12Electronic Program Guide ............................................................................13 Favorites List.............................................................................................13 Program Reminders ..................................................................................13Main Menu ....................................................................................................14 TV Categories ...........................................................................................14 Setting Up Favorites Lists .........................................................................15 On Demand...............................................................................................15 Pay-Per-View Events ................................................................................16 Ordering VOD Services ............................................................................17 Mosaic.......................................................................................................17Troubleshooting ............................................................................................ 18Disclaimer .....................................................................................................18Open Source GNU GPL Statement ..............................................................18DRAFT 5/23/11
2IMPORTANT SAFETY INSTRUCTIONS1) Read these instructions.2) Keep these instructions.3) Heed all warnings.4) Follow all instructions.5) Do not use this apparatus near water.6) Clean only with dry cloth.7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.11) Only use attachments/accessories specified by the manufacturer.12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.13) Unplug this apparatus during lightning storms or when unused for long periods of time.14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.Power Source WarningA label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.The AC inlet on the unit must remain accessible and operable at all times.Ground the ProductWARNING: Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.WARNING: Avoid electric shock and fi re hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal. This product may contain a tuner capable of receiving off-the-air broadcasts.Protect the Product from LightningIn addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.Verify the Power Source from the On/Off Power LightWhen the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source. Note: Where the mains plug or an appliance coupler is used to disconnect the device, the disconnect device shall remain readily operable.Eliminate AC Power/Mains OverloadsWARNING: Avoid electric shock and fire hazard! Do not overload AC power/mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.DRAFT 5/23/11
3IMPORTANT SAFETY INSTRUCTIONS, continuedHandling Disposable BatteriesThis product may contain disposable batteries. Heed the following warning and follow the Battery Safety and Battery Disposal instructions below.WARNING: There is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in fi re, short the external contacts, or expose to water or other liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider. Battery Safety• Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.• Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.• Please follow instructions provided for charging ‘rechargeable’ batteries.• Replace batteries with the same or equivalent type that we recommend.• Do not expose batteries to temperatures above 100°C (212°F).• Do not expose batteries to excessive heat (such as sunlight or fi re).Battery Disposal• The batteries may contain substances that could be harmful to the environment.• Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations. • The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlorate-containing substance, see www.dtsc.ca.gov/hazardouswaste/perchlorateProvide Ventilation and Select a Location• Remove all packaging material before applying power to the product. • Do not place this apparatus on a bed, sofa, rug, or similar surface.• Do not place this apparatus on an unstable surface.• Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.• Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.• Do not block ventilation openings.Operating EnvironmentThe set-top is designed for operation indoors with a temperature range from 32° to 104° F (0° to 40°C). Each set-top should have adequate spacing on all sides so that the cooling air vents on the chassis are not blocked.Protect from Exposure to Moisture and Foreign ObjectsWARNING: Avoid electric shock and fi re hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects fi lled with liquids, such as vases, should not be placed on this apparatus.WARNING: Avoid electric shock and fi re hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.WARNING: Avoid electric shock and fi re hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fi re. Service WarningsWARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.Check Product SafetyUpon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.Protect the Product When Moving ItAlways disconnect the power source when moving the apparatus or connecting or disconnecting cables. 20110316_Cable_SafetyDRAFT 5/23/11
4WelcomeEnjoy crystal clear pictures and CD quality sound with your Cisco® 3413DVB Set-Top. Best of all, you can watch what you want to watch when you want to watch it at the press of a button. It’s all described in this user guide. Go through it right away to learn about each feature and to help you enjoy your experience to the fullest.Safety FirstBefore using the set-top, read the Important Safety Instructions section of this guide.Serial Number and MAC AddressYour service provider may ask for the serial number or the MAC address of the set-top if your system requires troubleshooting in the future.Look for the serial number and the MAC address on the bottom of the set-top.Write the serial number here: _____________________________________Write the MAC address here: _____________________________________DRAFT 5/23/11
5T15024CBL TV2324252622212018191715161412345678913101112About the Remote Control 1. Power On and Off 2. Access specifi c channels 3. Access last channel viewed 4. Scroll through menu pages 5. Scroll through channels 6. Scroll through menu items 7. Exit menus 8. Access video-on-demand (VOD) window* 9. Access audio/video options 10. Fast-forward VOD program* 11. Access Setup Wizard 12. Toggle between TV and Radio modes 13. Switch remote to control TV 14. Switch remote to control set-top 15. Access color-coded screen options 16. Pause VOD program* 17. Stop VOD program* 18. Rewind VOD program* 19. Play VOD program* 20. Access menus 21. Access Electronic Program Guide (EPG) 22. Access Navigator Bar 23. Select menu item 24. Adjust volume 25. Mute volume 26. Access Favorites List* If VOD services are authorized by your service providerDRAFT 5/23/11
6Front Panel 1 Power Turns the set-top on and off 2 LED Illuminates green when the set-top is on. Illuminates red when the set-top is in standby mode. Flashes green to indicate IR activity 3 IR Sensor Receives the infrared signal from the remote control. The sensor is behind the front panel 4 Guide Accesses the Electronic Program Guide (EPG) 5 OK Exits menus 6 Vol-, Vol+ Adjusts volume 7 CH-, CH+ Scrolls through channelsGUIDE OK Ż9O/± 9O/Ź CH±ź CHŸ41 2 3567T15025DRAFT 5/23/11
7Back Panel 1 Power Connects to power cord 2 Audio Out L/R Connects to left/right audio inputs of TV 3 Video Out Connects to composite video input of TV 4 S/PDIF Connects to S/PDIF (digital audio) input of TV 5 IR In Connects IR extension cable 6 TV Out Connects to RF input of TV 7 Cable In Connects to the coaxial cable that delivers the signal from your service providerCABLE INTV OUTVIDEO OUT S/PDIFAUDIO OUTIR INRLInput:90-270VAC~47-6.3Hz.0.5A134 6 752 T15026Side Panel 1 Smart Card Used for renewable security (reserved for future use) Reader T150271DRAFT 5/23/11
8Connect your TV to the set-top. (See connection diagram.)1Plug the set-top and the TV into a power source that is not controlled by a wall switch.Do not turn on the set-top or TV yet.3Wait for the green LED to illuminate. It may take several minutes for the set-top to receive the latest software, programming, and service information. Press POWER on the remote control.4The fi rst time you turn on the set-top, the Setup Wizard will start. Read and follow the directions on the screen to get your set-top ready for use.652Connecting the Set-TopTo connect your set-top to your entertainment devices, complete these steps.DRAFT 5/23/11
9Connecting to a TV WARNING:Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.CABLE INTV OUTVIDEO OUT S/PDIFAUDIO OUTIR INRLInput:90-270VAC~47-6.3Hz.0.5AT15028Back of Set-TopTo PowerReceptacleBackof TVCableInputRLAUDIOOUT VIDEOOUTAUDIOIN VIDEOINCABLE INAUDIOOUT VIDEOOUTDRAFT 5/23/11
10Watch TVWhen you turn on the set-top, you will see a screen with the service provider logo until the set-top has downloaded the latest programming information.Setup WizardThe fi rst time you turn on the set-top, the Setup Wizard window opens. In the Setup Wizard, you can select the language, screen settings, and video resolution for your set-top. Follow the instructions on each screen. If you want to change any of the settings at a later time, you can access the Setup Wizard by choosing Revert to Factory Settings within the Settings option on the Main Menu. Reverting to factory settings erases all of your setup choices, and the Setup Wizard opens again.Set Parental Control PINTo set the Parental Control PIN, press the Menu key on the remote control. Scroll down to Settings and press the OK key. Then scroll down to Parental Control PIN and press the OK key.The fi rst time you select this option, you must enter the Default PIN number (4321). The next time you access this option, you can enter a new PIN number that is more meaningful to you. Remember the PIN you choose because you will use it to block and unblock TV programs or channels for viewing. Press the number keys on the remote control to enter your PIN number, and then press the OK key on the remote control. DRAFT 5/23/11
11Revert to Factory SettingsAll of your setup choices will be erased if you choose the Revert to Factory Settings option.Navigator BarThe Navigator Bar displays information about current and future programs. To access the Navigator Bar, press the NAV key on the remote control. T13836Color-Coded OptionsThe selection options at the bottom of the Navigator Bar (and on several other screens) are color-coded to match these four keys on your remote control. To access your selection, press the color-coded key on the remote control. Block/Unblock aProgram, Channel,Category, or Time SlotDisplay Listsof FavoriteChannelsNavigate toFuture Programsor Other ChannelsDisplayChannelOptionsName of current programand next program. Chooseto view one line or two inthe Settings MenuSetReminderTimerT14785CurrentFavoritesListCurrentChannelSelectedChannelNameAdditionalProgramInformationDRAFT 5/23/11
12View Blocked ChannelsThe Channel Blocked window opens when you tune to a program that is blocked by Parental Control Rating. To unblock the program, press the Red key on the remote control, and then enter your four-digit Parental Control PIN in the PIN Entry window.Set Blocking OptionsFrom the Navigator Bar, press the Red key to show the option to block. The following options are available:• Press the Red key to block the selected program• Press the Green key to block one or a list of channels• Press the Yellow key to block one or a list of categories• Press the Blue key to block a time slot When tuned to a blocked channel, press the Red key and enter your PIN to unblock the program. Program InformationTo access program information, press the NAV key on the remote control. The Info window displays detailed information about the current program. Press the arrow keys to scroll to information about the other programs.OptionsTo access the Options window, press the color-coded key on the remote control. The Options window displays audio and video settings that you can select for the current channel.DRAFT 5/23/11
13Electronic Program GuideThe Electronic Program Guide (EPG) displays channel program schedules for the current and future days. Use the arrow keys and the OK key on the remote control to scroll through the guide and select the program you want to view. Use the color-coded keys on the remote control to switch to a different Favorites list, see program schedules for the previous or next day, or set or remove reminder timers.Favorites ListTo view a different Favorites list in the EPG, press EPG and then press the Red key to choose a new Favorites list. The red box at the top of the grid shows the current Favorites list.Use the left and right arrow keys to select a different Favorites list, and then press OK. Program RemindersYou can set a timer to remind you that a specifi c program is about to begin. You can set or remove reminders from the EPG or Nav Banner by pressing the Blue key on the remote control.When it is time for the event to start, a message appears on the screen 30 seconds before the start of the event.You have the option to tune to the channel or to cancel the timer. Press OK to tune to the channel the reminder was set for. DRAFT 5/23/11
14Main MenuThe Main Menu offers a variety of interactive services and favorite channels shown below. To access the Main Menu, press MENU on the remote control. Guide: Displays the Program Guide with all available channels and scheduled programs.TV: Programs are sorted by categories, as determined by your service provider.On Demand: Displays Games, Services, PPV, and Video On Demand (if offered by your service provider).Messages: View messages and check what important announcements your service provider has for you.Favorites: View and navigate through your lists of Favorites, making your experience more effi cient and faster. This option also allows you to create your own lists.Radio: Displays a list of audio channels.Settings: Change various settings, such as languages, parental control options, and navigator type. Also allows you to revert to the factory settings for your set-top.Mosiac: Displays the list of Mosaic channels (if offered by your service provider).After you select an option, you can press Last to return to the Main Menu. Press Exit to leave the Main Menu. TV CategoriesWhen you select TV in the Main Menu, you can choose the category of program that you want to watch. Select the desired category and press OK on the remote control to see channels in the selected category. You can still watch the selected channel on the video window inside the Categories screen.DRAFT 5/23/11
15Setting Up Favorites ListsTo set up or change a Favorites list in the Main Menu, use the arrow keys to scroll to Favorites and click OK. Any Favorites list that you create is marked with a blue star. These are the only lists you can change.Press the Yellow key to create a list. Use the arrow keys to enter a name for the list. Use the up and down arrows to change characters, and use the right arrow key to add new characters. Press OK when you fi nish entering the name.The list of available channels appears on the right-hand side of the screen. Use the up and down arrows to select the channels you want to add, and press the Green key to add them to the list of favorite channels on the left.To delete channels from this list, press the left arrow key to highlight the contents of the list. Select the channel you want to delete, and press the Red key to delete it.When you fi nish, press OK to save the list, or press Last to cancel.On DemandFrom the main menu, you can access On Demand services such as Games, Services (News, Weather, Horoscopes, etc.), PPV, and Video On Demand (VOD), if your Service Provider offers them. DRAFT 5/23/11
16Pay-Per-View EventsTo access Pay-Per-View (PPV) events, press MENU on your remote, scroll to On Demand and press OK. Then navigate to the PPV icon and press OK. A description of an event can be viewed by highlighting the event title and pressing OK. The event schedule can be viewed by pressing the Green key for View schedule and buy.To purchase an event, highlight the event start time and press OK.When the confi rmation window appears, follow the instructions onscreen for sending in the purchase information. Then complete the transaction by pressing OK.To cancel your order, press EXIT.One minute prior to the start of the event, a reminder message will appear onscreen. You can tune to the channel by pressing OK or cancel the timer by pressing EXIT.For more information on ordering PPV events, contact your service provider.DRAFT 5/23/11
17Ordering VOD ServicesYou can order Video-On-Demand services from the VOD application. To load the VOD application: 1. Navigate to, and highlight, the VOD icon. 2. Press the OK key on the remote control to load the VOD application. Note: You may see a “Please Wait” message while the application is loading. After the application loads, you can browse programs to preview or purchase, review selections you have already purchased, search for programs to view, and modify various VOD settings such as applying parental control levels to VOD programs. To purchase and view a VOD program:1. Select a category under Browse For Programs by highlighting the category and pressing the OK key on the remote control.2. Select the program by highlighting it and pressing the OK key on the remote control.3. Use the color-coded keys on the remote control to purchase or preview the program. To purchase the program, you will need to enter your VOD PIN.4. Use the Play, Rewind, Fast-Forward, Pause, and Stop keys on the remote control while viewing the program.Note: You will be able to view the program for the duration of the rental period. After viewing the program, you can review active VOD programs in your rental library by accessing the My Rentals section of the VOD application.MosaicTo access Mosaic, press MENU on your remote, scroll to the Mosaic option and press OK. Then navigate to the appropriate Mosaic service category and press OK.Mosaic will display a grid of channel images for you to choose from. Note: An audio icon appears on the cell that is currently active. To view the service categories again, press the Red key for Change Mosaic.To activate a channel, navigate to the cell for the channel you want to watch and press OK.To return to live TV, press EXIT.DRAFT 5/23/11
Cisco Systems, Inc. 678 277-11205030 Sugarloaf Parkway, Box 465447 800 722-2009Lawrenceville, GA 30042 USA www.cisco.comTroubleshootingIf the set-top does not perform as expected, the following tips may help. If you need further assistance, contact your service provider.No Picture• Plug the TV and set-top into an electrical outlet that is not controlled by a wall switch.• Verify that all cables are properly connected. • Verify that the Power to the TV is turned on.• Verify that the TV is set to the proper input channel.No Color• Verify that the current TV program is broadcast in color. • Adjust the TV color controls.• Verify that all audio and coaxial cables are properly connected.No Sound• Verify that the TV and set-top are properly connected to an electrical outlet.• Verify that all cables are properly connected.• Verify that the TV is set to the proper input channel.• Verify that the volume is turned on.DisclaimerCisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the right to change this guide at any time without notice.Open Source GNU GPL StatementCisco 3413DVB set-top contain(s), in part, certain free/open source software (“Free Software”) under licenses which generally make the source code available for free copy, modifi cation, and redistribution. Examples of such licenses include all the licenses sponsored by the Free Software Foundation (e.g. GNU General Public License (GPL), GNU Lesser General Public License (LGPL), Berkeley Software Distribution (BSD), the MIT licenses and different versions of the Mozilla and Apache licenses). To fi nd additional information regarding the Free Software, including a copy of the applicable license and related information, please go to: (i) for North America http://www.cisco.com/web/consumer/support/open_source.html, or (ii) for outside North America http://www.cisco.com/web/consumer/support/open_source.html#~international. Once at the site, search for the product listing and click on the related items identifi ed. If you have any questions or problems accessing any of the links, please contact: spvtg-external-opensource-requests@cisco.com.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affi liates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. DVB is a trademark of the DVB Project. Other third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1009R)© 2011 Cisco and/or its affi liates. All rights reserved.April 2011 Part Number 4040499 Rev ADRAFT 5/23/11

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