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Cisco Video Surveillance IP Camera User

Guide

Models CIVS-IPC-2500 and CIVS-IPC-2500W

Text Part Number: OL-14220-01

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Cisco Video Surveillance IP Camera User Guide

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CONTENTS

Preface v

Overview v

Organization v

Obtaining Documentation, Obtaining Support, and Security Guidelines v

CHAPTER

1Introduction 1-1

Overview 1-1

Features 1-1

Security Features 1-2

Wireless Features 1-2

Physical Details 1-3

Package Contents 1-5

CS Mount Lens 1-5

CHAPTER

2Basic Set Up 2-1

System Requirements 2-1

Installing the IP Camera 2-1

Performing the Initial Set Up of the IP Camera 2-2

CHAPTER

3Viewing Live Video 3-1

System Requirements 3-1

Connecting to a Camera on Your LAN 3-1

Connecting to a Camera Via the Internet 3-2

Controling the Display Live Video 3-3

CHAPTER

4Advanced Viewing Set Up 4-1

Adjusting the Video Image 4-1

Making Video Available from the Internet 4-2

Router or Gateway Setup 4-2

IP Camera Setup 4-3

HTTP Port Configuration 4-3

DDNS (Dynamic DNS) 4-3

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Contents

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Viewing Live Video via the Internet 4-4

Viewing Live Video Using a Web Browser 4-4

Viewing Live Video with the Viewing/Recording Utility 4-4

Motion Detection Alerts 4-4

CHAPTER

5Managing an IP Camera through the Web 5-1

Connecting to an IP Camera 5-2

Basic Setup Window 5-3

Wireless Security Window 5-5

Advanced Setup Window 5-6

IP Filter Window 5-8

Users Window 5-8

Maintenance Window 5-9

Firmware Window 5-9

Video Window 5-10

Audio Window 5-11

Mail Window 5-11

Motion Detection Window 5-12

Event Window 5-12

SNMP Window 5-13

DDNS Window 5-14

I/O Ports Window 5-14

RS-485 Window 5-15

Pan/Tilt Window 5-16

System Window 5-16

Image Window 5-17

Network Window 5-17

Syslog & Log Window 5-18

View Video Log Window 5-18

CHAPTER

6Troubleshooting 6-1

APPENDIX

AStreaming Video/Audio Solution A-1

NDEX

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Preface

Overview

Cisco Video Surveillance IP Camera User Guide provides information about installing, configuring,

using, and troubleshooting the Cisco Video Surveillance IP camera CIVS-IPC-2500 (wired model) and

CIVS-IPC-2500W wireless model).

Organization

This manual is organized as follows:

Obtaining Documentation, Obtaining Support, and Security

Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback,

security guidelines, and recommended aliases and general Cisco documents, see the monthly

What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical

documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Chapter 1, “Introduction” Provides an overview of the IP camera and its features

Chapter 2, “Basic Set Up” Provides instructions for installing and performing

the initial setup of an IP camera

Chapter 3, “Viewing Live Video” Explains how to view live video from an IP camera

Chapter 4, “Advanced Viewing Set Up” Provides information about optional settings and

features for viewing video from the IP camera

Chapter 5, “Managing an IP Camera through

the Web”

Explains how to configure an IP camera through the

web-based interface

Chapter 6, “Troubleshooting” Provides basic troubleshooting information

Appendix A, “Streaming Video/Audio

Solution”

Provides settings required for streaming video and

audio from an IP camera

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Preface

Obtaining Documentation, Obtaining Support, and Security Guidelines

CHAPTER

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Introduction

This chapter provides an overview of the IP camera and its features. It also describes what is included

with the camera.

This chapter includes these topics:

•Overview, page 1-1

•Physical Details, page 1-3

•Package Contents, page 1-5

•CS Mount Lens, page 1-5

Overview

The Cisco Video Surveillance IP Camera provides a high-quality digital solution for a video surveillance

system. The camera provides high-quality, bandwidth-efficient video capture and transmission, with

support for D1 resolution, motion-triggered viewing, and MPEG-4 encoding. It may be used as a

standalone camera or as part of a Cisco Video Surveillance system, with support for wired and wireless

deployments, and supports integrated Power over Ethernet (PoE).

The camera provides embedded security and networking capabilities, including 802.1X authentication,

hardware-based Advanced Encryption Standard (AES) and Data Encryption Standard/Triple Data

Encryption Standard (DES/3DES) encryption, and multicast support.

Features

•Stream live video to multiple users—An MPEG4 encoder built into the camera generates a

ready-to-view video stream. Just connect to the camera using your web browser or the provided

Windows utility to view live video.

•Night/day switch support—Supporting IR-cut filter, the IP camera can obtain better video quality

even in the nighttime.

•Two-way audio communication—An external microphone and an external speaker (not included),

a person in the monitoring office can talk to people on site while viewing images on screen.

•Suitable for home, business, or public facilities—Provides features for a variety of applications.

•Multi-protocol support—Supporting TCP/IP networking, SMTP (E-mail), HTTP and other

Internet-related protocols, the IP camera can be easily integrated into your existing network.

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Chapter 1 Introduction

Overview

•Easy configuration—A Windows-based wizard is provided for initial set up. Subsequent

administration and management can be performed using a standard web browser. The administrator

can configure and manage the IP camera through a web browser.

•Viewing/recording utility—A user-friendly Windows utility is provided for viewing live video. For

periods when you are absent or for scheduled recording, this application also allows you to record

video to an ASF file on your PC. The recorded files are in a standard Windows Media format and

can be used by a wide variety of programs, if required.

•Motion Detection—This feature can detect motion in the field of view. The IP camera compares

consecutive frames to detect changes caused by the movement of large objects. Motion detection

alarms can be triggered via e-mail, FTP, instant messaging, or an external alarm device.

•Flexible Scheduling—You can limit access to the video stream to specified times by using a flexible

scheduling system. The motion detection feature can also have its own schedule, so it is active only

when required.

•Syslog support—The IP camera can send its log data to a Syslog server.

•Audio support—Audio is encoded with the video if desired. You can use an external microphone

to capture audio.

•WMM support—Wi-Fi Multimedia (WMM) is based on the IEEE 802.11e standard. It provides

basic Quality of Service (QoS) features to IEEE 802.11 networks. Voice and multimedia traffic are

given higher priority than other traffic.

•IP filter—Use the IP Filter to block or accept access to the IP addresses.

•User-definable HTTP/ HTTPS port number—Allows Internet Gateways to use port mapping so

that the IP camera and a web server can share the same IP address.

•DDNS support—To view video over the Internet, users must know the IP address of the gateway

used by the IP camera. But if the gateway has a dynamic IP address, Dynamic DNS (DDNS) is

required. Because many gateways do not support DDNS, this function is provided by the IP camera.

•Network Time Protocol (NTP) support—NTP allows the IP camera to calibrate its internal clock

from an Internet time server. This capability ensures that the time stamp on video from the IP camera

will be correct.

Security Features

•User authentication—If desired, access to live video can be restricted to known users. A user must

enter a username and password before being able to view the video stream. Up to 10 users can be

entered simultaneously.

•Password-protected configuration—Configuration data can be password protected so that it be

changed only by the IP camera administrator.

Wireless Features

•Standards compliant—The IP camera complies with the IEEE802.11g (DSSS) specifications for

Wireless LANs.

•Supports 802.11b and 802.11g standards—The IP camera supports both 802.11b and 802.11g

standards.

•Speeds to 54 Mbps—All speeds up to the 802.11g maximum of 54 Mbps are supported.

•Wired and wireless network support—The IP camera supports wired and wireless transmission.

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Chapter 1 Introduction

Physical Details

•WEP support—Full WEP support (64/128 Bit) on the wireless interface is provided.

•WPA/WPA2 support—The WPA/WPA2 standard is supported, allowing advanced encryption of

wireless data.

Physical Details

Table 1-1 describes the physical details of the IP camera.

Table 1-1 IP Camera Physical Details

Item Description

Front of Camera

CS mount lens The camera uses a standard video surveillance CS

mount lens. Ensure that the lens is clean. Any dirt

may degrade the image quality.

Microphone There is a connection for an external microphone

on the rear of the device.

Ready LED (amber) On—Power on.

Off—No power.

Blinking—Starting up. This process takes 15 to 20

seconds.

Active LED (green) Off—No user is viewing the camera.

Blinking—One or more user is viewing the camera

Rear of Camera

Antenna Attach the supplied antennas here. The antennas

are adjustable.

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Chapter 1 Introduction

Physical Details

Reset button This button is recessed. A pin or paper clip can be

used to depress it. It can be activated any time that

the camera is in the ready mode and can have these

affects:

•Restore Default IP Address—When this

button is pressed and released, the IP camera

resets to a static IP address of 192.168.0.100.

•Restore Default IP Address, Administrator ID,

and Administrator password—When this

button is pressed and held for 3 seconds, the IP

address, Administrator ID, and Administrator

Password settings are set to their default

values:

–

IP address: 192.168.0.100.

–

Administrator ID: admin

–

Administrator Password: admin

Note After a reset procedure completes, the

Ready LED blinks 3 times to confirm that

the reset was successful.

LAN port Use a standard LAN cable to connect the IP camera

to a 10/100BaseT hub or switch.

Note Attaching the LAN cable disables the

wireless interface. Only 1 interface can be

active at any time.

The LAN cable should be connected or

disconnected only when the camera is

powered off. Attaching or detaching the

LAN cable while the camera is powered

on does not switch the interface between

wired and wireless.

Network LED (amber) On—Wireless or LAN connection is detected.

Off—Wireless or LAN connection is not detected

Blinking—Data is being transmitted or received

via the LAN or wireless connection.

PoE LED (green) On—PoE connection is detected.

Off—PoE connection is not detected

Power Input Connect an optional 12 V, 1 amp DC power adapter

here.

Note The camera can also operate using PoE.

GPIO The GPIP terminal block includes 1 RS-485 port (2

pins), 2 input ports and 2 output ports.

Table 1-1 IP Camera Physical Details

Item Description

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Chapter 1 Introduction

Package Contents

The following items should be included.

•IP camera

•Antennas

•Installation CD-ROM

•Registration card

CS Mount Lens

There are other CS mount lens can be used by the IP camera. For more information, contact your Cisco

representative.

MIC In An optional external microphone can be attached

here. Microphones designed to be used with PCs

are usually compatible with this microphone input.

SPKR out An optional external speaker can be attached here.

Table 1-1 IP Camera Physical Details

Item Description

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Chapter 1 Introduction

CS Mount Lens

CHAPTER

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Basic Set Up

This chapter provides instructions for installing and performing the initial setup of the IP camera.

This chapter includes these topics:

•System Requirements, page 2-1

•Installing the IP Camera, page 2-1

•Performing the Initial Set Up of the IP Camera, page 2-2

System Requirements

To use the wired LAN interface, a standard 10/100BaseT hub or switch and network cable is required.

To use the wireless interface on the IP camera, other wireless devices must be compliant with the

IEEE802.11b or IEEE802.11g specifications. All wireless stations must use compatible settings.

Note The default wireless settings are:

•Mode—Infrastructure

•ESSID—ANY

•Wireless Security—Disabled

•Domain—USA

•Channel No.—Auto

Installing the IP Camera

To install the IP camera, follow these steps:

Procedure

Step 1 Assemble the Camera

Screw the supplied antenna to the mounting point on the rear of the camera.

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Chapter 2 Basic Set Up

Performing the Initial Set Up of the IP Camera

Step 2 Connect the LAN Cable

Connect the IP camera to a 10/100BaseT hub or switch using a standard LAN cable.

Note This step disables the wireless interface on the camera because only one interface can be active.

The LAN cable should be connected or disconnected only when the camera is powered off.

Attaching or detaching the LAN cable while the camera is powered on does not switch the

interface between wired and wireless.

Step 3 Power on the camera.

Connect the a 12Vpower adapter to the IP camera and power up.

Step 4 Check the LEDs:

•The Ready LED turns on briefly then starts blinking. It blinks during start up, which takes 15 to 20

seconds. After startup completes, the Ready LED should remain on.

•The Network LED should be on.

For more information about the LEDs on the camera, see the“Physical Details” section on page 1-3.

Performing the Initial Set Up of the IP Camera

You perform the initial set up of the IP camera using the supplied Windows-based setup wizard. This

program can locate the IP camera even if its IP address is invalid for your network. You can then

configure the IP camera with appropriate TCP/IP settings for your LAN.

Subsequent administration can be performed through your web browser, as explained in Chapter 5,

“Managing an IP Camera through the Web.”

To perform the initial set up of the IP camera, follow these steps:

Procedure

Step 1 Put the supplied CD-ROM into the disk drive.

If the setup program does not start automatically, navigate to the root folder on the disk and click

wvc2300.exe.

Step 2 In the Welcome window, click Click Here to Start.

Step 3 In the License Agreement window, read the license agreement and click Next if you agree with the terms

and want to continue with the installation.

If you do not agree with the terms, click Cancel to stop the installation.

Step 4 Follow the instructions in the Connection 1 window to connect a network cable to your network router

or switch and click Next.

Step 5 Follow the instructions in the Connection 2 window to connect the other end of the network cable to the

Ethernet port on the camera and click Next.

Step 6 Follow the instructions in the Connection3 window to connect the included power adapter to the power

port on the camera and plug the other end of the cable into an electrical outlet, then click Next.

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Chapter 2 Basic Set Up

Performing the Initial Set Up of the IP Camera

Step 7 Follow the instructions in the Connection 4 window to make sure that the LED is lit on the front panel

of the camera and click Next.

If the LED is not lit, make sure that the cables are properly connected to the camera.

Step 8 In the Connection 5 window, which lists all IP cameras on your network, take these actions:

a. Select the desired camera from the Selection area.

The current settings for the selected camera appear.

b. Click Next.

Step 9 In the Verify Password window, take these actions:

a. Enter the administrator name and password in the Administrator Name and Administrator Password

fields.

If you are using the default values, enter admin in both fields.

b. Click OK.

Step 10 In the Basic Settings window, take these actions:

a. In the Description field, enter a brief description of the camera.

b. From the Time Zone drop-down list, choose the time zone of the location in which the camera is

being installed.

c. In the Date and Time fields, enter the current date and time of the location in which the camera is

being installed.

d. Click Next.

Step 11 In the Network Settings window, take these actions:

a. Choose one of these options:

–

Static IP address—Recommended option and can be used in any installation.

–

Automatic Configuration—Can be used in if the LAN has a DCHP server.

b. Click Next.

If you chose Static IP address, continue to Step 12. Otherwise, go to Step 13.

Step 12 In the IP Settings window, take these actions:

a. In the IP Address field, enter an unused IP address from the address range used on your LAN.

b. In the Subnet Mask field, enter the subnet mask used by PCs on your LAN.

c. In the Default field, enter the information used by PCs on your LAN.

d. In the Primary DNS field, enter the DNS (Domain Name Server) address that is recommended by

your ISP.

This address is required to use the e-mail alert or dynamic DNS features.

e. (Optional) In the secondary DNS field, enter the DNS address of a DNS server to use if the primary

DNS is unavailable.

f. Click Next.

Step 13 If the information in the window that displays camera setting details is correct, click Next.

If the settings are not correct, click Back and modify incorrect values.

Step 14 To save your settings, click OK.

If you do not want to save the settings, click Cancel.

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Chapter 2 Basic Set Up

Performing the Initial Set Up of the IP Camera

Step 15 (Optional) Take either of both of these actions:

•Click Online Registration to register the camera using your web browser.

•Click Install Viewer & Recorder Utility to install the Viewing/Recording utility.

Step 16 Click Exit to exit the set up wizard.

Setup is now complete.

CHAPTER

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Viewing Live Video

After you install and set up the IP camera as described in Chapter 2, “Basic Set Up,”, all LAN users can

view live video using Internet Explorer. This chapter describes how to do so.

The camera administrator can adjust the video stream and can restrict access to the video stream to

known users by requiring viewers to supply a username and password. For more detailed information,

see Chapter 4, “Advanced Viewing Set Up.”

To make live video from the camera available via the Internet, your Internet gateway or router must be

configured correctly. For more detailed information, see the “Making Video Available from the Internet”

section on page 4-2.

This chapter includes these topics:

•System Requirements, page 3-1

•Connecting to a Camera on Your LAN, page 3-1

•Connecting to a Camera Via the Internet, page 3-2

•Controling the Display Live Video, page 3-3

System Requirements

To view a live video stream generated by the IP camera, need a PC that meets the following requirements:

•Operating system—Windows 98/98SE, Windows 2000, or Windows XP

•Browser—Internet Explorer 5.5 or later.

Connecting to a Camera on Your LAN

To establish a connection from your PC to the IP camera, follow these steps:

Procedure

Step 1 Use the Windows utility to obtain the IP address of the IP camera.

The default IP address is 192.168.0.100.

Step 2 Start Internet Explorer 5.5 or later.

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Chapter 3 Viewing Live Video

Connecting to a Camera Via the Internet

Step 3 In the Address field, enter the following address, where IP_Address is the IP address of the IP camera

from which you want to view video:

HTTP://IP_Address

Step 4 Enter the user name and password for the camera when prompted and then click OK.

If the default user name and password have not been changed, enter admin in both fields.

Step 5 If you are prompted to install an ActiveX component (OCX or CAB file), click Yes to install it.

You are prompted to install an ActiveX component (OCX or CAB file) the first time that you connect to

the camera. You must install it to view the Video stream in Internet Explorer.

Video starts playing automatically. There may be a delay of a few seconds while the video stream is

buffered.

For information about controlling the video view, see the “Controling the Display Live Video” procedure

on page 3-3.

Connecting to a Camera Via the Internet

To connect to a camera via the Internet, the Camera administrator must configure the camera and the

Internet gateway or router that is used by the camera to provide for this access. For configuration

instructions, see the“Making Video Available from the Internet” section on page 4-2.

In addition, a broadband Internet connection is required to view video effectively. Dial-up connections

are not supported.

To establish a connection from your PC to the IP camera via the Internet, follow these steps:

Procedure

Step 1 Obtain the following information from the administrator of the camera that you wish to connect to:

•Internet IP Address or Domain Name of the camera

•Port number for HTTP connections

•Login with a user name and password, if required

Step 2 Start Internet Explorer.

Step 3 In the Address field, enter the following address, where Internet_address is the IP address or domain

name of the camera, and Port_number is the port number used for HTTP (web) connections to the

camera:

HTTP://Internet_address:Port_number

Examples:

•Enter the following if the IP address is 203.70.212.52 and the HTTP port number is 1024:

HTTP://203.70.212.52:1024

•Enter the following if the Domain name (using DDNS in this example) is mycamera.dyndns.tv and

the HTTP port number is 1024:

HTTP://mycamera.dyndns.tv:1024

When you connect to the camera, the Home window appears.

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Chapter 3 Viewing Live Video

Controling the Display Live Video

Step 4 If you are prompted for a user name and password, enter the user name and password that are provided

by your IP camera administrator.

You are prompted for a user name and password if your administrator has restricted access to known

users.

Step 5 If you are prompted to install an ActiveX component (OCX or CAB file), click Yes to install it.

You are prompted to install an ActiveX component (OCX or CAB file) the first time that you connect to

the camera. You must install it to view the Video stream in Internet Explorer.

Video starts playing automatically. There may be a delay of a few seconds while the video stream is

buffered.

For information about controlling the video view, see the “Controling the Display Live Video” procedure

on page 3-3.

Controling the Display Live Video

You view live video in the Video window. Table 3-1 describes the video controls in this window.

Table 3-1 Video Window Controls

Control Description

On button—Sets the output I/O ports to On mode.

Off button—Sets the output I/O ports to Off mode.

Day button—Improves video quality during the daytime.

Night button—Improves video quality during the nighttime.

Resolution drop-down list—Selects the desired video resolution format.

Zoom button—Accesses the digital zoom feature is available. To zoom in on a section

of the window, click this button. Then use your mouse to select the section you want

to magnify. Click the icon again to disable the zoom feature.

Snapshot button—Captures a snapshot image of the current video image, in JPEG

format.

Audio On button—Appears if audio is On. Click the button to turn audio Off.

Volume slider—If audio is enabled, use this slider to adjust the volume

Setup drop-down list—Selects the desired setup format.

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Chapter 3 Viewing Live Video

Controling the Display Live Video

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Advanced Viewing Set Up

This Chapter provides information about the optional settings and features for viewing video via the IP

camera. This information is intended for the camera Administrator.

This chapter includes these topics:

•Adjusting the Video Image, page 4-1

•Making Video Available from the Internet, page 4-2

•Viewing Live Video via the Internet, page 4-4

•Motion Detection Alerts, page 4-4

Adjusting the Video Image

If necessary, the IP camera administrator can adjust the video image. To do so, follow these steps:

Procedure

Step 1 Connect to the web-based interface of the IP camera.

For instructions, see Chapter 5, “Managing an IP Camera through the Web.”

Step 2 Choose Video.

The Video screen appears.

Step 3 Configure the options that are described in Table 4-1 as needed, and then save your changes.

Table 4-1 Video Screen Options

Option Description

MPEG-4 Settings

Resolution Select the desired video resolution format. The default resolution is 720 x

480.

Video Quality Control •Constant Bit Rate—Select the desired bit rate. The default value is 1.2

Mbps.

•Fixed Quality—Select the desired option. The default fixed quality is

Normal.

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Chapter 4 Advanced Viewing Set Up

Making Video Available from the Internet

If your LAN is connected to the Internet, typically by a broadband gateway or router and a broadband

modem, you can make the IP camera available via the Internet. You must configure your router or

gateway to allow connections from the Internet to the camera.

Router or Gateway Setup

Your router or gateway must be configured to pass incoming TCP (HTTP) connections from Internet

viewers to the IP camera. A router or gateway uses the port number to determine which incoming

connections are intended for the IP camera.

Max. Frame Rate Select the desired maximum bandwidth for the video stream. You can

specify either the bandwidth or the frame rate, but not both. If the bandwidth

is defined, the frame rate is adjusted as necessary to achieve the specified

frame rate.

The default values for bandwidth is Unlimited, which allows you to specify

the desired frame rate.

Video Adjustment

Power line frequency Select the power line frequency (50Hz or 60Hz) used in your region, to

improve the picture quality under florescent lighting.

White Balance Select the desired option to match the current environment and lighting.

Brightness If necessary, adjust the brightness to obtain a better image. For example, if

the camera is facing a bright light, the image may be too dark. In this case,

you can increase the brightness.

Sharpness Select the desired value for the sharpness.

Contrast Select the desired value for the contrast.

Saturation Select the desired value for the saturation.

Options

Time Stamp If enabled, the current time displays on the video image.

Text Display Enable this setting if you want text to display on the video, and enter the

desired text, which can contain up to 20 characters. This feature is often used

to identify each camera when multiple cameras are installed.

Image Overlay If you want an image to be displayed on the video, check this check box.

Select a bitmap image file (smaller than 64Kb) you define and set its position

(X: 0 through 639, Y: 0 through 479) and its transparent color (RGB

hexadecimal color code, for example, 5272B3) for displaying on the video.

Day/Night Switch

Enable Night Vision

Schedule

Check this check box to enable a day/night filter during a specified period.

Table 4-1 Video Screen Options (continued)

Option Description

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Making Video Available from the Internet

This feature is normally called port forwarding or virtual servers. The port forwarding/virtual server

entry tells the router or gateway that incoming TCP connections on port 1024 should be passed to the IP

camera. If necessary, refer to the user manual for your router gateway for further details.

Note The Port for the Port Forwarding / Virtual Server entry is the Secondary Port number that is specified on

the Network screen of the IP camera.

IP Camera Setup

The IP camera configuration does not need to be changed unless:

•You wish to change the port number from the default value (1024).

•You wish to use the DDNS (Dynamic DNS) feature of the IP camera.

HTTP Port Configuration

Normally, HTTP (web) connections use port 80. Because the IP camera uses HTTP, but port 80 is likely

to be used by a web server, you can use a different port for the IP camera. This port is called the

alternative port.

The default alternative port is 1024. If you prefer to use a different port number, you can specify the port

number on the IP camera Advanced Setup window. (For detailed information about the Advanced Setup

window, see the “Advanced Setup Window” section on page 5-6.)

Note users need to know this port number to connect and view live video, so you must inform users of the

correct port number.

DDNS (Dynamic DNS)

Many internet connections use a dynamic IP address, where the IP address is allocated whenever the

Internet connection is established. In this situation, other Internet users do not know the IP address so

they cannot establish a connection.

DDNS is designed to solve this problem by allowing users to connect to your LAN using a domain name

instead of an IP address.

To use DDNS, follow these steps:

Procedure

Step 1 Register for the DDNS service with a supported DDNS service provider.

You can then apply for, and be allocated, a Domain Name.

Step 2 Enter and save the correct DDNS settings on the IP camera DDNS window.

After you configure these settings, operation is automatic:

•The IP camera automatically contacts the DDNS server whenever it detects that the IP address has

changed and inform the DDNS server of the new IP address.

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Viewing Live Video via the Internet

•Internet users can then connect to the camera using the domain name that is allocated by the DDNS

service provider.

Viewing Live Video via the Internet

To view live video via the Internet, a user should have a broadband connection. Dial-up connections are

not recommended.

Viewing Live Video Using a Web Browser

If using a web browser to view live video, you must know the IP address or the domain name of the

camera’s router or gateway, and the correct port number of the router or gateway.

To view live video in a web browser, enter the IP address and the port number of the router or gateway

in the Address (or Location) field of your browser.

Examples

•Enter the following if the router or gateway IP address is 203.70.212.52 and the Secondary Port

number on the IP camera is 1024:

HTTP://203.70.212.52:1024

•Enter the following if the router or gateway domain name is mycamera.dyndns.tv and the Secondary

Port number on the IP camera is 1024:

HTTP://mycamera.dyndns.tv:1024

Viewing Live Video with the Viewing/Recording Utility

If using the Windows Viewing/Recording utility, the details of the IP camera must be entered in the

Camera Setup window.

Motion Detection Alerts

The motion detection feature can generate an alert when motion is detected.

To detect motion, the IP camera compares consecutive frames to detect changes caused by the movement

of large objects.

The motion detector can also be triggered by:

•Sudden changes in the level of available light

•Movement of the camera itself.

Try to avoid these situations. The motion detection feature works best in locations where there is good

steady illumination and the camera is mounted securely.

To use motion detection alerts, follow these steps:

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Motion Detection Alerts

Procedure

Step 1 Access the web-based interface for the IP camera and display the Motion Detection window.

Step 2 Take these actions:

a. Enable the Motion Detection feature.

b. Set the areas of the video image to be examined for movement. You can define the full screen or up

to three areas, and set the motion threshold individually for each area.

c. If using a schedule, define the desired schedule in the Event window.

d. Save your changes.

Step 3 (Optional) To receive alerts if motion is detected, take these actions:

a. In the Event window, enable Trigger Event and check the Motion Detection check box.

b. Configure the desired options for sending the alerts.

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Motion Detection Alerts

CHAPTER

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Managing an IP Camera through the Web

This Chapter provides information about configuring an IP camera through the web-based interface. This

information is intended for the camera Administrator.

To configure a camera in this way, the camera must have an IP address that is compatible with your PC.

To configure this IP address, use the supplied Windows-based Wizard, as described in Chapter 2, “Basic

Set Up.”

This chapter includes these topics:

•Connecting to an IP Camera, page 5-2

•Basic Setup Window, page 5-3

•Advanced Setup Window, page 5-6

•IP Filter Window, page 5-8

•Users Window, page 5-8

•Maintenance Window, page 5-9

•Firmware Window, page 5-9

•Video Window, page 5-10

•Audio Window, page 5-11

•Mail Window, page 5-11

•Motion Detection Window, page 5-12

•Event Window, page 5-12

•SNMP Window, page 5-13

•DDNS Window, page 5-14

•I/O Ports Window, page 5-14

•RS-485 Window, page 5-15

•System Window, page 5-16

•Image Window, page 5-17

•Network Window, page 5-17

•Syslog & Log Window, page 5-18

•View Video Log Window, page 5-18

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Connecting to an IP Camera

If you have run the Windows-based setup wizard, the final screen provided the Web UI button. Clicking

this button connects to the IP camera through your web browser.

To connect to a camera directly through your web browser, perform the following steps. After you

connect to the camera, you can bookmark the camera for easy access in the future.

Procedure

Step 1 Use the Windows utility to obtain the IP address of the camera.

The default IP address is 192.168.0.100.

Step 2 Start Internet Explorer.

Step 3 In the Address field, enter the following address, where IP_Address is the IP address of the IP camera

to which you want to connect:

HTTP://IP_Address

Step 4 Enter the user name and password for the camera when prompted.

The user name and password are configured in the Users window. If the default user name and password

have not been changed, enter admin in both fields.

The Home window appears. This window includes these links:

•Home—Lets you view live video using your web browser. For more information, see Chapter 3,

“Viewing Live Video.”

•Setup—Accesses the Setup menu.

The Setup menu provides access to the following options:

•Setup

–

Basic Setup

–

Advanced Setup

–

IP Filter

•Administration

–

Users

–

Maintenance

–

Firmware

•Audio/Video

–

Video

–

Audio

•Application

–

Mail & FTP

–

Instant Messaging

–

Motion Detection

–

Event

–

SNMP

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Basic Setup Window

–

DDNS

–

I/O Ports

–

RS-485

•Status

–

System

–

Image

–

Network

–

Syslog & Log

•View Video Log

–

View Video Log

Basic Setup Window

The Basic Setup window provides options for configuring various device, network, and security settings

for an IP camera. To access this window, connect to the camera as described in the “Connecting to an IP

Camera” section on page 5-2 and then choose Setup > Basic Setup.

Table 5-1 describes the options in the Basic Setup window. The wireless options appear only for wireless

cameras.

Table 5-1 Basic Setup Window Options

Option Description

Device Settings

Device ID Displays the ID for the camera.

Camera Name Enter the name for the camera.

Description Enter a description, such as the location of the camera.

Enable LED Operations If disabled, the LED of the camera will be in off state.

Current Displays the current date and time on the camera.

Date/Time Click this button to modify the date/time settings. This button opens a

window that lets you take either of these options:

•Set the camera date and time to match the date and time of your PC.

•Enter a date and time.

Timezone Choose the Timezone for your location from the drop-down list.

If your location uses daylight saving time, check the Adjust for Daylight

Saving Time check box.

Check here if you want

to update…

Enable or disable the Time Server feature as required.

If enabled, the camera contacts a network time server at regular intervals and

update its internal timer.

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Basic Setup Window

Network Settings

Configuration Type Includes these options:

•Obtain Address Automatically—If selected, the camera obtains its IP

address and related information from a DHCP server. Select this option

only if your LAN has a DHCP server.

•Fixed IP Address—If selected, you must assign the following data to the

camera:

–

IP Address—Enter an unused IP address from the address range

used on your LAN.

–

Subnet Mask—Use the same value as used for the PCs on your

LAN.

–

Gateway—Use the same value as used for the PCs on your LAN.

–

Primary DNS server—Use the same value as used for the PCs on

your LAN. Typically, your ISP provides this address.

–

Secondary DNS server—(Optional) Enter DNS server to be used if

the primary DNS server does not respond.

Wireless Settings

SSID Enter the same SSID value as used by other devices on your wireless LAN.

Note The SSID is case sensitive.

Network Type Specify the network type of wireless communication used by the camera.

Channel No •In Infrastructure mode, you cannot set the Channel. The camera will

uses the channel that is set on the access point.

•For Ad-hoc mode, select the Channel that you wish to use on your

camera. This channel should match the channel that is used on the other

Wireless Stations.

If you experience interference (shown by lost connections or slow data

transfers) you may need to experiment with different channels to see which

is the best.

Enable WMM WMM (Wi-Fi Multimedia) is a standard to define Quality of Service (QoS)

in Wi-Fi networks.

Table 5-1 Basic Setup Window Options (continued)

Option Description

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Basic Setup Window

Wireless Security Window

If you enable security as described in the Security row in Table 5-1, the Wireless Security window

appears.

Table 5-2 describes the options in the Wireless Security window.

Security

Security Click the Edit Security Settings button to select the desired option:

•Disabled—No security is used. Anyone using the correct SSID can

connect to your network.

•WEP—The 802.11b standard. Data is encrypted before transmission,

but the encryption system is not very strong.

•WPA/WPA2 Persona—This method, sometimes called Mixed Mode,

allows clients to use EITHER WPA-PSK (with TKIP) OR WPA2-PSK

(with AES).

•WPA/WPA2 Enterprise—EITHER WPA or WPA2 require a Radius

Server on your LAN to provide the client authentication according to the

802.1x standard. Data transmissions are encrypted using EITHER WPA

or WPA2 standard.

If you choose a security method, configure the appropriate options as

described in the “Wireless Security Window” section on page 5-5.

Table 5-1 Basic Setup Window Options (continued)

Option Description

Table 5-2 Wireless Security Window Options

Option Description

WEP Security Mode Options

TX Key Select the desired WEP key from the drop-down list.

WEP Encryption Select the WEP Encryption level:

•64 Bit Keys (10 hexadecimal characters)

•128 Bit Keys (26 hexadecimal characters)

Passphrase Enter a word or group of printable characters and click Generate button to

automatically configure the WEP key or keys. If encryption strength is set to

64 bit, each of the four key fields is populated with key values. If encryption

strength is set to 128 bit, only the selected WEP key field is given a key

value.

WEP Keys Use the radio buttons to select the default key.

Enter the key value you wish to use. Other stations must have the same key

values.

Keys must be entered in hexadecimal format (digits 0 through 9 and letters

A through F).

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Advanced Setup Window

The Advanced Setup window provides options for configuring various network and protocol settings for

an IP camera. To access this window, connect to the camera as described in the “Connecting to an IP

Camera” section on page 5-2 and then choose Setup > Advanced Setup.

Table 5-3 describes the options in the Advanced Setup window.

Authentication Type Select the appropriate value: Open System or Shared Key. Refer to your

wireless card’s documentation to determine which method to use.

Note In Infrastructure mode, either setting typically works, because most

access points can use both methods.

WPA/WPA2 Personal Mode Options

Shared Key Enter the key value. Data is encrypted using a key derived from the network

key. Other wireless stations must use the same network key. The PSK must

be from 8 to 63 characters in length

WPA/WPA2 Enterprise Mode Options

Protocol Type Select the desire protocol type and enter the required date in the fields.

•EAP-TLS

–

User ID—The user ID used for logging in to your Radius server.

–

Root CA—Click Browse and browse to the location on your PC

where you stored the Root CA file. Then click Upload.

–

User CA: Click Browse browse to the location on your PC where

you stored the User CA file. Then click Upload.

–

Password—Enter the camera’s client log in to the Radius server.

This entry must match the key that is stored on the Radius server.

•EAP-TTLS

–

Process Method—Choose an authentication method as required that

used for processes and transmits CA to your Radius server.

–

User ID—User ID used for logging in to your Radius server.

–

Password—Enter the camera’s client log in to the Radius server.

This entry must match the key that is stored on the Radius server.

–

Anonymous ID—The unsigned public ID used for logging in to

your Radius server.

–

Root CA—Click Browse and browse to the location on your PC

where you stored the Root CA file. Then click Upload.

Table 5-2 Wireless Security Window Options (continued)

Option Description

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Advanced Setup Window

Table 5-3 Advanced Setup Window Options

Option Description

Advanced Setup

HTTP/HTTPS HTTP Alternative Port—If enabled, you can connect using either port 80 or

the secondary port. You must enter the secondary port number (1024 through

65535) in the field provided.

HTTPS Alternative Port—If enabled, you can connect using either port 80

or the secondary port. You must enter the secondary port number (1024

through 65535) in the field provided.

Note that when using a port number that is not 80, you must specify the port

number in the URL. For example, if the camera IP address is 192.168.1.100

and the secondary port is 1024, you would specify the URL for the Camera

as http://192.168.1.100:1024.

RTP/RTSP The RTSP (Real Time Streaming Protocol) is a standard for connected client

to control streaming data (MPEG-4) over the web. Enter the RTSP port

number (1024 through 65535) in the field provided. The default RTSP Port

is 554.

The RTP (Real Time Transport Protocol) is an Internet protocol for

transmitting real-time data such as audio and video.

Max RTP Data Packet field lets users limit the size of the file. Enter the

desired value 400 through 1400.

Enable Multicast If enabled, enter the data in the following fields.

Video Address Enter the address of video.

Video Port Enter an even value from 1024 to 65534.

Audio Address Enter the address of the audio.

Audio Port Enter an even value from 1024 to 65534.

Time to Live Enter a value 1 though 255 for the time to live.

UpNp

Enable Discovery If enabled, the camera broadcasts its availability through UPnP. UPnP

compatible systems such as Windows XP will then be able to detect the

presence of the camera.

Enable Traversal If enabled, HTTP connections (from your web browser or the Viewer and

Recorder utility) can use secondary port instead of port 80 (the standard

HTTP port) to access the camera.

QoS

Enable QoS Mode If enabled, the throughput level for video or audio is guaranteed through QoS

(Quality of Service).

CoS

Enable CoS Mode Check this check box if you want to use the CoS (Class of Service) feature.

Priority Select the desired option from the list.

VLAN ID Enter value from 0 to 4095.

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IP Filter Window

The IP Filter window provides options for configuring the IP addresses from which a camera can be

accessed. To access this window, connect to the camera as described in the “Connecting to an IP Camera”

section on page 5-2 and then choose Setup > IP Filter.

Table 5-4 describes the options in the IP Filter window.

Users Window

The Users window provides options for configuring administrators and users who can access the camera.

To access this window, connect to the camera as described in the “Connecting to an IP Camera” section

on page 5-2 and then choose Administration > Users.

Table 5-5 describes the options in the Users window.

Table 5-4 IP Filter Window Options

Option Description

Options The IP Filter feature allows administrators to control camera access by

filtering IP address. Select the desired option from the drop-down list.

Single/Range Enter an IP address or a range of IP addresses that you would like to allow

or deny access to the camera.

Table 5-5 Users Window Options

Option Description

Administrator

User Name Enter a unique name for the administrator.

The name can include only letters and numbers. The name is not case

sensitive.

Password Enter the password for the administrator.

Confirm Password Re-enter the password for the administrator.

Demo

User Name Enter a unique name for the user.

The name can include only letters and numbers. The name is not case

sensitive.

Password Enter the password for the user.

Confirm Password Re-enter the password for the user.

User List

User Name Enter a unique name for the user.

The name can include only letters and numbers. The name is not case

sensitive.

Password Enter the password for the user.

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Maintenance Window

The Maintenance window provides options for resetting or restarting the camera. To access this window,

connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then

choose Administration > Maintenance.

Table 5-6 describes the options in the Maintenance window.

Firmware Window

The Firmware window lets you view information about the current firmware on the camera and upgrade

the firmware. To access this window, connect to the camera as described in the “Connecting to an IP

Camera” section on page 5-2 and then choose Administration > Firmware.

Table 5-7 describes the options in the Firmware window.

Confirm Password Re-enter the password for the user.

Privilege Level Select the desired privilege level for the.

•Administrator Level—Same as Administrator user, allows the user to

setup and control the camera.

•Monitor Level—Allows the user to control camera (manually pan and

tilt, switch between day and night vision, and trigger output ports).

•Viewer Level—Same as Demo user, allows the user to view video only.

Table 5-5 Users Window Options (continued)

Option Description

Table 5-6 Maintenance Window Options

Option Description

Restore Click this button to reload the default settings for the camera.

Restart Click this button to restart the camera.

Save Click this button to save the current configuration information to a text file.

Upload Click this button after loading the upgrade file to reinitialize the camera with

the updated software.

Table 5-7 Firmware Window Options

Option Description

Firmware Version Displays the firmware version that is loaded on the camera.

Upgrade Click this button to upgrade the firmware.

When the upgrade completes, the camera restarts. The connection to the

camera is not available while the camera restarts.

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Video Window

The Video window provides options for configuring the video from a camera. To access this window,

connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then

choose Audio/Video > Video.

Table 5-8 describes the options in the Video window.

Table 5-8 Video Window Options

Option Description

MPEG-4 Settings

Resolution Select the desired video resolution format. The default resolution 720 x 480.

Video Quality Control Constant Bit Rate—Select the desired bit rate. The default value is 1.2 Mbps.

Fixed Quality—Select the desired option. The default fixed quality is

Normal.

Max. Frame Rate Select the desired maximum bandwidth for the video stream. You can

specify either the bandwidth or the frame rate, not both. If the bandwidth is

defined, the frame rate is adjusted as necessary to achieve the specified frame

rate.

The default values for bandwidth is Unlimited, which allows you to specify

the desired frame rate.

Video Adjustment

Video System Choose NTSC/60 Hz or PAL/50 Hz.

White Balance Select the option to match the current environment and lighting.

Brightness If necessary, you can adjust the brightness to obtain a better image. For

example, if the camera is facing a bright light, the image may be too dark. In

this case, you can increase the brightness.

Sharpness Select the value for the sharpness.

Contrast Select the value for the contrast.

Saturation Select the value for the saturation.

Options

Time Stamp If enabled, the current time is displayed on the video image.

Text Display Enable this setting if you want text to display on the video, and enter the

desired text of up to 20 characters. This feature is often used to identify each

camera when several cameras are installed.

Image Overlay If you want an image to display on the video, enable this feature by checking

the check box. Select a bitmap image file (smaller than 64 Kb) you define

and set its position (X: 0 through 639, Y: 0 through 479) and its transparent

color (RGB hexadecimal color code, for example, 5272B3) for displaying on

the video.

Day/Night Switch

Enable Night Vision

Schedule

Check this check box to enable a day/night filter during a specified period.

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Audio Window

The Audio window provides options for configuring the audio from a camera. To access this window,

connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then

choose Audio/Video > Audio.

Table 5-9 describes the options in the Audio window.

Mail Window

The Mail window provides options for configuring e-mail to which a message is sent when an event is

triggered on the camera. To access this window, connect to the camera as described in the “Connecting

to an IP Camera” section on page 5-2 and then choose Applications > Mail and FTP.

Table 5-10 describes the options in the Mail window.

Table 5-9 Audio Window Options

Option Description

Enable Audio Check this check box and select the desired audio option.

Enable Microphone

Enable Speaker

Check these check boxes to enable person in the monitoring office yo talk to

people on site while viewing images on screen.

Audio Type Select the desired audio type from the drop-down list.

Table 5-10 Mail Window Options

Option Description

Primary/Secondary SMTP Server

Primary SMTP Check this check box to identify the primary SMTP server.

SMTP Server Address Enter the IP address of the SMTP server to be used to send e-mail.

Authentication Select the desired authentication type for the SMTP server.

Account Name Enter the login name for the SMTP server.

Password Enter the password for the SMTP server.

POP Server Name Enter the name of the POP Server.

Secondary SMTP Check this check box to user a secondary SMTP server.

E-Mail Setup

Send To Enter at least 1 e-mail address. The second and third addresses are optional.

The e-mail alert is sent to the e-mail address or addresses specified here.

Show “From” as Enter the e-mail address to be shown in the From field.

Subject Enter the text to be shown as the Subject for the e-mail. The subject can

contain up to 48 alphanumeric characters.

Primary/Secondary FTP

Primary FTP Check this check box to upload an event file to the primary FTP server.

FTP Server Enter the IP address of the FTP server.

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Motion Detection Window

The Motion Detection window allows you to configure how a camera triggers events for motion. To

access this window, connect to the camera as described in the “Connecting to an IP Camera” section on

page 5-2 and then choose Applications > Motion Detection.

Table 5-11 describes the options in the Motion Detection window.

Event Window

The Event window provides options for configuring events. To access this window, connect to the camera

as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Applications >

Event.

Table 5-12 describes the options in the Event window.

Port Enter the port number of the FTP server to be connected.

Password Enter the password for the FTP Server.

File Path Name Enter path where the file is stored on the FTP server.

Enable Passive Mode Check this check box to enable the passive mode feature of the FTP server.

Secondary FTP Check t his check box to use a secondary FTP server.

Table 5-10 Mail Window Options (continued)

Option Description

Table 5-11 Motion Detection Window Options

Option Description

Set Detection Areas You can set the full screen or areas of the video image to be examined.

Note Motion detection can be triggered by rapid changes in lighting

condition or by moving objects.

Threshold Adjust the threshold of detection for each area.

Apply Click this button to save the settings that you make.

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SNMP Window

The SNMP window allows you to configure SNMP. To access this window, connect to the camera as

described in the “Connecting to an IP Camera” section on page 5-2 and then choose Applications >

SNMP.

Table 5-13 describes the options in the SNMP window.

Table 5-12 Event Window Options

Option Description

Event Schedule

Schedule List The Event Schedule shows all of the event types that are configured in the

camera, and provides information about the configuration:

Name—Descriptive event name set by the user.

Effective Time Frame—When the event will be triggered.

Trigger by—Shows what kind trigger activates the event.

Action—Shows what kind of the actions are issued when the event is

triggered

New Schedule

Effective Time Frame Choose the desired option for the period.

Start Time Choose the desired start time using a 24 hour clock.

End Time Choose the desired end time using a 24 hour clock.

Trigger Event

Enable Check this check box to perform all of the events that are configured and

scheduled.

Interval Select the desired option for the events interval.

Trigger by •Input 1 / 2—Describes the states that the inputs must be in for an event

to be triggered. Only one input can be used. The states for all the inputs

used must be reached before the event will be triggered.

•Motion Detection—Movement in a motion detection window can be

used to trigger events.

Actions •E-Mail—If checked, an e-mail (with attachment) is delivered to the

SMTP server. (The SMTP server must be configured in the Mail window

as described in the “Mail Window” section on page 5-11.)

•FTP—If checked, an FTP upload will be activated to the FTP server.

(FTP servers must be configured in the FTP page in the “Mail Window”

section on page 5-11.)

•Output 1 / 2—If checked, the output ports state is activated as

configured. (Output ports must be configured in the I/O Ports window as

described in the “I/O Ports Window” section on page 5-14)

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Chapter 5 Managing an IP Camera through the Web

DDNS Window

The DDNS window allows you to configure DDNS. To access this window, connect to the camera as

described in the “Connecting to an IP Camera” section on page 5-2 and then choose Applications >

DDNS.

Table 5-14 describes the options in the DDNS window.

I/O Ports Window

The I/O Ports window allows you to configure input and output ports of the camera. To access this

window, connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2

and then choose Applications > I/O Ports.

Table 5-15 describes the options in the I/O Ports window.

Table 5-13 SNMP Window Options

Option Description

SNMP Enable/Disable Enable or disable the SNMP function.

System Object ID Displays the system object ID.

System Contact Enter the system contact information.

SysLocation Enter the location of the system contact.

Read Community String Enter the SNMP community string. The default is Public.

Primary Trap Receiver Enter the IP address of the primary receiver for SNMP traps.

Secondary Trap

Receiver

Enter the IP address of the secondary receiver for SNMP traps.

Table 5-14 DDNS Window Options

Option Description

DDNS Enable/Disable Enable or disable the DDNS function, as required. Enable this feature only

if you have registered for the DDNS service with a DDNS server provider.

Service Provider Choose a DDNS service provider.

Web Site Button Click this button to open a new window and connect to the web site for the

selected DDNS service provider.

Host Name Enter the domain name (Host Name) allocated to you by the DDNS server

provider.

Account Enter the login name or the e-mail address for the DDNS account.

Password Enter the password for the DDNS account.

Check WAN IP Address Set the schedule for checking if the IP address has changed. If the IP address

has changed, the DDNS server is notified.

Note If the DDNS Service provided software to perform this IP address

update or notification, do not use that software. The update is

performed by the camera.

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Chapter 5 Managing an IP Camera through the Web

RS-485 Window

The RS-485 window allows you to configure the RS-485 protocol for the camera. To access this window,

connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then

choose Applications > RS-485.

Table 5-16 describes the options in the RS-485 window.

Table 5-15 I.O Ports Window Options

Option Description

Input Ports

Current State Indicates the current state of the input port. When the configured state

occurs, the event actions are triggered.

Triggered When Select the desired state:

•High

•Low

Output Ports

Current State Indicates the current state of the output port.

Default State Select the desired option from the drop-down list.

Output State If an event happens the alert is triggered.

Action Definition Select the option to control the output state.

Table 5-16 RS-485 Window Options

Option Description

RS-485

Enable RS-485 Check this check box to enable RS-485.

Baud Rate Select the Baud rate.

Date Bits Select the date bits.

Parity Select the parity type.

Stop Bits Select the stop bits.

Address Enter the value for the address.

Preset Position

Set Preset Position Click this button to define the preset point position.

Define positions in the Pan/Tilt window as described in the “Pan/Tilt

Window” section on page 5-16.

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Chapter 5 Managing an IP Camera through the Web

System Window

Pan/Tilt Window

If you click the Set Preset Position button as described in Table 5-16, the Pan/Tilt window appears. This

window provides options for configuring the pan and tilt actions of the camera.

Table 5-17 describes the options in the Pan/Tilt window.

System Window

The System window displays information about the camera. To access this window, connect to the

camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Status >

System.

Table 5-18 describes the options in the System window.

Patrol Sequence

Patrol Sequence This feature determines how the camera moves when it is set to Rotate. You

can set a number of preset positions. The camera goes to the first position,

then moves through the list of present positions until it is finished. The

camera stops at the last position in the list.

To create the preset sequence, select the desired preset position in the left

column, and click Add >>. Repeat until the desired sequence is complete.

You can add the same Preset Position more than once, which causes the

camera to stay longer at one position.

To delete a position from the Sequence, select the desired position and click

Remove.

Time Designate how long, in seconds, the camera remains at each position while

executing the sequence.

Table 5-16 RS-485 Window Options (continued)

Option Description

Table 5-17 Pan/Tilt Options

Option Description

Set Position Set the desired position through adjusting the control panel.

Set Home Set the desired position and then click this button to set the home position.

Preset List Select the desired preset. The screen updates with the current data for the

selected preset position.

Preset Name If no name is entered, the preset has a number only.

Pan Speed Select the desired speed for the panning action.

Tilt Speed Select the desired speed for the tilting action.

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Chapter 5 Managing an IP Camera through the Web

Image Window

The Image window displays information about the video stream camera. To access this window, connect

to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose

Status > Network.

Table 5-19 describes the options in the Network window.

Network Window

The Network window displays information about the network. To access this window, connect to the

camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Status >

Network.

Table 5-20 describes the options in the Network window.

Table 5-18 System Window Options

Option Description

Firmware Version Version of the firmware installed on the camera.

MAC Address MAC address of the camera.

Camera Name Name of the camera.

Description Description of the camera, such as location.

Date/Time Current date and time on the camera.

Table 5-19 Network Window Options

Option Description

MPEG-4

Resolution Image size of the video stream.

Image Quality Image quality of the video stream.

Frame Rate Frame rate of the video stream.

Table 5-20 Network Window Options

Option Description

Network

Network Type Type of network in use.

IP Address IP Address of the camera.

Subnet Mask The subnet mask that is associated with the camera IP address.

Gateway IP Address of the remote gateway that is associated with the camera IP

address.

Primary DNS Primary DNS (Domain Name Server) address recommended by your ISP.

Secondary DNS Secondary DNS (Domain Name Server) address.

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Chapter 5 Managing an IP Camera through the Web

Syslog & Log Window

The Syslog & Log window displays information about system logs. To access this window, connect to

the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose

Status > Syslog & Log

Table 5-21 describes the options in the Syslog & Log window.

View Video Log Window

The View Video Log window lets you display the video log. To access this window, connect to the

camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose

View Video Log > View Video Log

Table 5-22 describes the options in the View Video Log window.

Wireless

SSID Wireless SSID.

Channel Wireless channel currently used.

Security Security setting for wireless connections.

Table 5-20 Network Window Options (continued)

Option Description

Table 5-21 Syslog & Log Window Options

Option Description

Log Type Select the log type that you want to view on the log list.

Enable Syslog Server Check this check box to enable the system log server feature.

Syslog Server Address Enter the address of the Syslog server.

Log List Log of system activity.

Refresh Click this button to update the data shown on screen.

Clear Log Click this button to clear the log and restart it.

Table 5-22 View Video Log Window Options

Option Description

Video Log The list is empty if there are no video logs. Click Delete or Delete All erase

entries in the video log.

CHAPTER

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Troubleshooting

This chapter describes some common problems that may be encountered while using and IP camera and

provides possible solutions.

Symptom Cannot connect to an IP camera with a web browser to configure the camera.

Solution The IP address of your PC may not be compatible with the IP address of the IP camera. Use the

Windows utility to configure the IP camera with a valid IP address.

Symptom The Windows utility doe not list any IP cameras.

Solution Check the following:

•Ensure that the camera is installed, LAN connections are OK, the camera is powered on, and startup

is complete.

•Ensure that your PC and the IP camera are on the same network subnet.

•Ensure that your PC has the TCP/IP network protocol loaded. In Windows, load this protocol in the

Control Panel > Network window.

–

If an entry for TCP/IP -> Network card is not listed, choose Add > Protocol > Microsoft >

TCP/IP to add it.

–

You then need to select the new entry (TCP/IP > Network card), click Properties, and

configure the IP Address tab.

–

If your LAN has a DHCP Server, you can choose Obtain an IP Address automatically.

Otherwise, you must select Specify an IP Address, and enter values for IP address, subnet

mask, and gateway. All devices on your LAN must use compatible values. Each device must

have a unique IP address and the same subnet mask.

Symptom When I try to connect to the IP camera, I am prompted for a user name and password.

Solution You should be prompted for a user name and password if you are trying to access the Setup

menu.

Enter the administrator ID and password set that are on the Users screen.

If you are just trying to view video, the User Name and Password prompts indicate that the administrator

has restricted access to specified users. Ask the administrator for your user name and password.

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Chapter 6 Troubleshooting

Symptom I cannot connect to the IP camera using a wireless connection.

Solution If a LAN cable is connected to the LAN port, the wireless interface is disabled. Only one

interface can be active.

Check that your PC and the IP camera have compatible Wireless settings:

•Mode (Infrastructure or Ad-hoc) must be correct.

•ESSID must match.

•WEP settings must match.

•In Ad-hoc mode, the channel should match.

Symptom Video quality suddenly deteriorates.

Solution This situation can occur when an additional viewer connects to the IP camera, overloading the

camera or the available bandwidth. The image size and quality can be for the required number of viewers

and the available bandwidth.

Symptom The motion detection feature does not send e-mail alerts.

Solution The SMTP (Simple Mail Transport Protocol) server used by the camera to send the e-mail may

not accept mail (to prevent spam from being sent from the server). Try using a different SMTP server,

or contact your ISP to see if SMTP access is being blocked.

Symptom Using the motion detection feature, I receive e-mail messages that do not show any moving

objects.

Solution The motion detection feature does not actually detect motion. It compares frames to see if they

are different. Major differences between frames are assumed to be caused by moving objects. But the

motion detector can also be triggered by:

•Sudden changes in the level of available light

•Movement of the camera itself.

Try to avoid these situations. The motion detection feature works best in locations where there is good

steady illumination, and the camera is mounted securely. This feature may not work properly if the

camera is outdoors.

Symptom The image is blurry.

Solution Try cleaning the lens, or adjusting the image settings on the video screen. Video created with

lower settings contains less detail, which is a trade-off for using less bandwidth.

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APPENDIX

Streaming Video/Audio Solution

Streaming video is a sequence of “moving images” that are sent in compressed form over the Internet

and displayed by a viewer as they arrive. With streaming, a web user does not have to wait to download

a large file before seeing the video or hearing the sound. Instead, the media is sent in a continuous stream

and is played as it arrives.

To snapshot a JPEG image from the Internet Camera with specified resolution and quality:

http://<ip>/img/snapshot.cgi?[size=<value>]&[quality=<value>]

Where:

•ip is the IP address of the camera

•value for size is a number 1 through 3, where:

–

1—320 x240

–

2—640 x 480

–

3—720 x 480

•value for quality is a number 1 though 5, where:

–

1—Very high

–

2—High

–

3—Normal

–

4—Low

–

5—Very low

To stream video through the RTP/RTSP protocol from Internet Camera (MPEG-4 mode only):

http://<ip>/img/media.sdp

rtsp://<ip>/img/media.sav

Where ip is the IP address of the camera

Note Users need to specify the desired protocol in the players.

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Appendix A Streaming Video/Audio Solution

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INDEX

Active LED 1-3

activity indication 1-3

adjusting, live video image 4-1

administrator name 2-3

Advanced Setup window 5-6

antenna 1-3

Audio window 5-11

Basic Setup window 5-3

browser, accessing IP camera through 5-2

camera

See IP camera

configuring, IP camera 5-1

CS mount lens 1-5

DDNS, configuring 5-14

DDNS window 5-14

display, of live video 3-3

Event window 5-12

features, of IP camera

general 1-1

security 1-2

wireless 1-2

Firmware 5-9

firmware, of IP camera 5-9

Firmware window 5-9

gateway, set up for live video viewing 4-2

I/O Ports window 5-14

Image window 5-17

installing, IP camera 2-1

IP camera

accessing via browser 5-2

configuring 5-1

connecting to PC for viewing video 3-1

description 1-3

features 1-1

firmware 5-9

initial set up 2-2

installing 2-1

live video viewing set up 4-3

managing 5-1

overview 1-1

package contents 1-5

resetting 1-4

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set up 2-2

system requirements 2-1

troubleshooting 6-1

IP Filter window 5-8

lens 1-5

live video

controlling display 3-3

image adjustment 4-1

motion detection 4-4

overview 3-1

system requirements for viewing 3-1

viewing from PC 3-1

viewing on Internet 4-2

viewing via Internet 3-2, 4-4

logs, configuring 5-18

Mail window 5-11

Maintenance window 5-9

managing, IP camera 5-1

microphone 1-3, 1-5

motion detection 4-4, 5-12

Motion Detection window 5-12

network activity 1-4

Network LED 1-4

Network window 5-17

package contents 1-5

Pan/Tilt window 5-16

password

configuring 5-8

default 2-3, 3-2

prompt 6-1

PoE LED 1-4

power indication 1-3

Power over Ethernet (PoE) 1-4

Ready LED 1-3

Reset button 1-4

resetting the IP camera 1-4

router, set up for live video viewing 4-2

RS-485 window 5-15

security features 1-2

set up, initial 2-2

Setup menu 5-2

SNMP, configuring 5-13

SNMP window 5-13

speaker 1-5

streaming video A-1

Syslog 5-18

Syslog & Log window 5-18

System 5-16

system requirements

for IP camera 2-1

for live video 3-1

System window 5-16

troubleshooting

cannot access IP camera through browser 6-1

image 6-2

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motion detection 6-2

no cameras listed in Utility window 6-1

password 6-1

user name 6-1

video quality 6-2

wireless connection 6-2

user name

configuring 5-8

default 3-2

prompt 6-1

video

streaming A-1

viewing live 3-1

Video window 3-3, 5-10

View Video Log window 5-18

wireless

features 1-2

requirements 2-1

Wireless Security window 5-5

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Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance

20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Industry Canada statement:

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to

the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance

20cm between the radiator & your body.

This device has been designed to operate with an antenna having a maximum gain of

1.94 dB. Antenna having a higher gain is strictly prohibited per regulations of Industry

Canada. The required antenna impedance is 50 ohms.

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