Citizen Systems Japan H04A0 Printer with RFID Transmitter User Manual ALTECH
Citizen Systems Japan Co., Ltd. Printer with RFID Transmitter ALTECH
User manual
CONFIDENTIAL
UNDER CONSTRUCTION
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Ver. 1.10
Heiwa Tokei
CONFIDENTIAL
UNDER CONSTRUCTION
● In order to prevent the harm to those who use, or to other persons, and to
the damage to property, the matter surely has to be followed is shown as
follows.
Heiwa Tokei MFG.CO.,LTD.
1
In order to use safely –
Please be sure to follow with the instruction!
・ Be sure to read this manual before put the printer in operation. After that, please keep the manual
for the time to reread whenever necessary.
・ Please don't touch, disassemble nor repair any part of the printer other than the part to which this
manual instructs.
● The level of the harm and damage which is caused by miss operation or
wrong use of the printer without following the instruction is explained as
follows.
This shows "a possibility of death or a serious damage will be assumed" i
f
wrong operation is carried out without following this notice.
Warning
Caution This shows "a possibility of undertaking an obstacle, or material damage
will be assumed" if wrong operation is carried out without following this
n
ot
i
ce
.
This mark is a picture of "notice" which should be taken care
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Warning
● The following action has possibilities to make the printer be damaged, broken
down, or heated, and fumed.
So do not carry out by any means, since it becomes the cause of a fire and an
electric shock.
When any damage and/or serious trouble happens, please switch off the printe
r
and pull out a power plug from a wall socket, and ask supplier for their help.
· Please don't drop, step on, give strong pressure or a strong shock on the printer.
· Please don't install the printer in the place where non air flow is and also don't use the printer by
disturbing air flow to/from the printer.
· Please don't install the printer in the place where gives chemical reactions, such as a laboratory, and
the place where air contains salt and gas.
· Please do not use the printer other than the specified power supply voltage and frequency.
· At the time of power cable/interface cable connection and disconnection, please pay special attention
not to move and/or carry the printer with giving weight pressure to the cable.
· Please don't drop foreign substances, such as a clip and an insect pin, inside in the printer.
· Please don't plug several power supply leads into a single socket.
· Please don't spill drinks, such as tea, coffee, and juice, to the printer, or don't blow a insecticide spray
to the printer. When water etc. is spilt, please switch off the printer and pull out a power supply code
from a wall socket, and ask supplier's help.
· Please don't disassemble nor modify the printer.
● Please keep or throw the bag containing the printer away to the safety place where a hand does not
reach so that a child may not wear. If it is worn, there is fear of suffocation.
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3
General notice
General notice
1. In use of the printer, please read out "in order to use safely" in advance well and follow with it's
instruction.
2. Be careful not to drop a clip or a thing like a pin into the printer. It becomes the cause of failure.
3. Be careful of movement and carrying of the printer enough. If the printer is dropped, there is a
possibility of damaging body and/or anything others.
4. In opening a cover, please work after opening a cover completely. There is a possibility of a cover
closing and damaging the body etc.
5. Be careful of a cover when the cover is opened. There is a possibility of damaging the body with
cover edge etc.
6. Please don't open the printer cover during printing.
7. When you clean the printer housing, please don't use thinner, trikren, benzine, a ketone liquid agent
nor a chemistry dustcloth.
8. Please avoid to use the printer in the place with much oil, iron powder, garbage, dust, etc.
9. Please don't spill a liquid etc. to the printer or don't blow a medicine etc.
10. Please don't step on the printer, don't drop, don't strike, or don't give a strong shock or strong
vibration.
11. Be careful in the edge part of sheet metal not to damage your body and anything others.
12. If abnormal problem occurs while in use of the printer, please stop use immediately and pull out a
power supply plug from a wall socket.
13. Please don't disassemble the printer at the time of unrecoverable failure, and ask supplier's help.
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4
Notice for the installation
Notice for the installation
1. In use of the printer, please read out "in order to use safely" in advance well and follow with it's
instruction.
2. Please don't use the printer in the places where temperature is unusually high, such as near the
place with fire or moisture, the place where direct rays hit, a heating instrument, or a heat instrument,
a low place, and a place of high humidity and dusty.
3. Please don't install in a place from which chemical reactions, such as a laboratory, are generated.
4. Please don't install in a place where air contains salt and gas.
5. Please install a printer on the flat and stable table where enough air flow is given. (Please don't
close fan blow off with a wall etc. by any means.)
6. Please don't put anything on the printer.
7. Since it may become the cause of a receiving obstacle if it is used near radio or the television or the
same wall socket is used, be careful.
8. Please don't use the printer other than the specified voltage and frequency.
9. Please don't place anything on power supply cable and don't step on it.
10. Please don't pull nor carry the printer by power supply code or interface cable.
11. Please don't plug several power supply leads into a single socket.
12. Please don't bundle power supply codes for using.
13. Please be sure to catch the plug for extraction and/or insertion of power supply cable.
14. Please be sure to connect and/or disconnect the interface cable only after printer switch off.
15. Please avoid long distance cabling and/or to connect with the equipment having much noises. If
there is no other way, please take sufficient measures to use a shield line, a twisted pair wire, etc.
for every signal line.
16. Please install the printer in such place where the wall socket is near from and it's easy to disconnect
the plug from the wall socket to shut the power supply easily.
17. Please use cable plug with a ground for wall socket.
18. Please use the power supply cable specified.
Please use the cable approved by safe standard of each country.
- Japan
Code set No INQ.1404 (60000990)
Part number Rating Acquisition standard File No.
Plug CAT-105 125V 12A JET1806-43001-1002
Code HVCTF 1.25mm2 3G Formal recognition No.Grade A 12-9193
Connector EF-28 125V 12A Formal recognition No.Grade A 41-25445
Code set No 5-AB0632 (60001020)
Part number Rating
Plug KP-218 125V 12A JET1807-43001-1002
Code VCTF 1.25mm2 3G JET2178-12009-1003
Connector EF-28 125V 12A JET1807-43004-1005
- United States, Canada
Code set No INQ.1417 (60000980)
Part number Rating Acquisition standard File No.
Plug CAT-009 125V 13A UL: E69228 CSA: LL93534
Code SJT 1.25mm2 3G UL: E69167CSA: LL97391 LL92902
LL42379
Connector EF-28 125V 13A UL: E69228 CSA: LL93534
Code set No 5-AB0638 (60001010)
Part number Rating Acquisition standard File No.
Plug KP-30 125V 13A UL: E118569 CSA: LR84390
Code SJT 1.25mm2 3G UL: E42955 CSA: LL84512
Connector KS-32 125V 13A UL: E118569 CSA: LL84391
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Heiwa Tokei MFG.CO.,LTD.
5
- Europe
Code set No 764S (60000960)
Part number Rating Acquisition standard No.
Plug 203 10 / 16A 250V EN60799
Code H05VV-F 1.00mm23G EN60799
Connector EF-28 250V 10A EN60799
Code set No 764S (60001030)
Part number Rating Acquisition standard No.
Plug KP-4819Y 10 / 16A 250V IEC60884
Code H05VV-F(GTCE-3) 1.00mm23G IEC60227-5
Connector KS-31A 250V 10A IEC60320-1
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6
Regulatory compliance statements
American users
FCC part 15
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
■Reorient or relocate the receiving antenna
■Increase the separation between the equipment and receiver
■Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
■ Consult the dealer or an experienced radio/TV technician for help
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
Caution: Use shielded cables to connect this computers.
Any changes or modifications not expressly approved by the grantee of this device
could void the users authority to operate the equipment.
.
Canadian users
ICES-003 This digital does not exceed the Class B limits for radio noise emissions from digital apparatus
as set out in the radio interference regulations of industry Canada.
Le pré’cent appareil numerique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Class B prescrites dans le réglement sur le
brouillage radioélectrique édicte par industrie Canada.
European users
European directives
This information Technology Equipment has tested and found to comply with the following
European directives:
EMC Directive 89/336/ECC amending directive 92/31/ECC & 93/68/ECC as per
EN 50022:1998 Class B
EN 61000-3-2:1995/A1:1998/A2:1998
EN 61000-3-3:1995
EN 50024:1998 according to
EN 61000-4-2:1995 EN61000-4-5:1995
EN 61000-4-3:1996 EN61000-4-6:1996
EN 61000-4-4:1995 EN61000-411:1994
Low Voltage Directive (Safety) 73/23/ECC as per
EN60950:2000 or IEC60950:1999
CONFIDENTIAL
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Heiwa Tokei MFG.CO.,LTD.
7
日本のお客様へ／Japanese Users
電波障害について
この装置は、情報処理装置等電波障害自主規制協議会（VCCI）の基準に基づく
クラス B 情報技術装置です。この装置は､家庭環境で使用することを目的としていますが、
この装置がラジオやテレビジョンの受信機に近接して使用されると、受信障害を引き起こす
可能性があります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI statement
This equipment is in the Class B category (information Technology Equipment to be used in
a residential area or an adjacent area thereto) and conforms to standards set by the
Voluntary Control Council for interference by information Technology Equipment aimed at
preventing radio interference in such residential areas. When used near a radio or TV
receiver, it may become the cause of radio interference. Read instructions for correct
handling.
CONFIDENTIAL
UNDER CONSTRUCTION
Heiwa Tokei MFG.CO.,LTD.
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1. Please check the contents of supplied
2. Name of each part
3. Connect Power cable
4. Connect Host computer (PC)
5. The way to set Paper Cut Off Box
6. Check of Paper and Ribbon
7. Paper and Ribbon mounting
CONFIDENTIAL
UNDER CONSTRUCTION
Heiwa Tokei MFG.CO.,LTD.
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1
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Pl
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Please check that the printer and all accessories are packed in without missing.
Printer
Roll Holder Assy
Power Cable Printer Driver CD
L-Spacer
* Please keep the package box, packing material, etc. for transportation.
Caution
* Please be careful to move or carry the printer and/or to take the printer out from packing box.
* In case if the printer is fallen down, it’s possible to make damage your body or anything.
* When you take the printer out from packing box, please hold bottom of the printer.
* Styrene is so weak to be easily broken, and the printer shall be fallen down if styrene is taken up
for taking the printer out from packing box.
* Please set the printer on the place of flat and clean (not dusty).
* Installation at the place of poor air flow or closing air inlet of printer is prohibited.
* Also the place having direct sunshine is prohibited.
CONFIDENTIAL
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Heiwa Tokei MFG.CO.,LTD.
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[Front]
[Back]
Air Ventilator
Open Button
Paper Cut Off Box
Roll Holder Assy
Thermal Print Head
Exit of printed paper
Ribbon Holder
for Receiver
Platen Roller
Ribbon Holder
for Supplier
USB Cable Port
Power Supply
Power Switch
Caution
* In opening paper cover, please work after opening completely. Otherwise, there is a possibility o
f
cover closing, which may damage your body etc.
* Please be careful of cover when the cover is opened. There is a possibility of damaging your body etc
by cover edge etc.
CONFIDENTIAL
UNDER CONSTRUCTION
Heiwa Tokei MFG.CO.,LTD.
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3
3.
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1. Please confirm that the power switch should be OFF.
2. Inserts the connector of power supply cable in the printer’s power supply inlet.
3. Connects the plug of power supply cable in wall socket.
Power switch
Power su
pp
l
y
inlet
Caution
* Please use the power cable attached with the printer, and please be sure to ground the grounding terminal of
a
plug.
4
4.
.
C
Co
on
nn
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t
t
th
he
e
H
Ho
os
st
t
C
Co
om
mp
pu
ut
te
er
r
(
(P
PC
C)
)
1. Please confirm that the power switch of the printer and PC should be OFF.
2. Connects the printer and PC by USB cable.
USB Cable Port USB Cable Port
CONFIDENTIAL
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5
5.
.
T
Th
he
e
w
wa
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to
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P
Pa
ap
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C
Cu
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O
Of
ff
f
B
Bo
ox
x
In the Paper Cut Off Box, cut off of unnecessary pieces of paper are stacked.
Please remove those cut off whenever paper media is changed.
It’s possible to have paper jam if the box is fully stacked.
* Easier way to mount the box is to push upper side of the box in the printer slightly.
Caution
* Please pay attention not to insert your finger or anything in the cutter located in upper side when the cut
off box is taken out, otherwise it’s possible to injure your finger and/or to damage your proprietary.
CONFIDENTIAL
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Heiwa Tokei MFG.CO.,LTD.
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6.
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Paper
Type
L-Size, 2L-Size
1
12
27
7m
mm
m Post Card, A5 Wide Size
152 mm
Post Card,
A5 Wide Size
L-Size
2L-Size
Ribbon
i
i-
-M
Me
ed
di
ia
a
Type
L-Size, 2L-Size
134mm
Post Card, A5 Wide Size
159 ㎜
L-Size, 2L-Size Post Card, A5 Wide Size
CONFIDENTIAL
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7
7.
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P
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a
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R
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M
Mo
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1. Opens front case C by pressing the open button.
Open Button
2. Mounts paper on roll holder assy. For L-size and 2L-size, sets L-spacer first.
L-Size, 2L-Size Post Card
,
A5 Wide Size
L-Spacer, Roll Holder Assy Roll Holder Assy
* Please mount paper on roll holder Assy by the same
way with for L-Size and 2L-Size.
* Please insert firmly so as not to be any space
between side of roll and L-spacer.
* For setting the L-spacer, please fit the flat side
of the L-spacer with roll side or
inside.
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3. Installs paper in the printer.
* Please refer [Note] of 5. of next page too.
L-Size, 2L-Size Post Card, A5 Wide Size
Fits paper to the position of each paper size,
and inserts it to arrow direction until buzzer
makes ‘Pi-Pi’ sound.
(Around the position to dotted line of photo)
LED indicator shall change from Red flicker
to Blue & Red flicking.
* Please pay attention not to feed paper with
deviation nor slanting.
Please insert paper by referring to width guide shown below.
It’s recommended to insert paper after removing paper loosing for easier setting.
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4. Installs ribbon in the printer.
* By paying attention to front & back of ribbon, mount the ribbon core on each supply and receiving side as
shown in below.
* Removes ribbon loosing by turning the ribbon attachment of receiving side approx. 5 times to the arrow
direction.
Please fits color of attachment and
holder of printer.
Ribbon receiving side
(RED)
Ribbon supply side
(BLUE)
Front side from the printer front is for ribbon supply,
and backside is for ribbon receiver.
Winding direction of ribbon
5.Close the front case C.
* When the front case C is closed, paper initialize process shall be taken place.
* In case if power is OFF when paper is installed, paper initialize is not taken place.
CONFIDENTIAL
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2
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Sh
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1. Error Indication
2. If Paper is jammed
3. If Ribbon is cut out
4. If power was shut down during printing
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Status LED Indication Solution
Online ━━━━━━━━━━ Printer ready
━━━━━━━━ Please close front cover
Front Cover Open ━━━━ Please set paper correctly ※1
Paper End ━━━━ ━ ━ Please set new paper ※2
Ribbon End ━━━━ ━ ━ ━ Please set new ribbon ※2
※1 When paper is set at right position, buzzer sounds ‘Pi-Pi’.
※2 Please exchange both paper and ribbon same time together.
Head Cooling Down ━━ ━━ ━━━━ Released automatically when cooled down
Paper Error ━ ━ Please set paper correctly again
Ribbon Error ━ ━ ━ Please set ribbon correctly again
System Error ━━━━━━━━━━ Please switch off & on again ※3
※3 If System Error is not recovered, please contact with support center.
･ For further details, please refer to User’s Manual of the system.
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2
2.
.
I
If
f
P
Pa
ap
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i
is
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j
ja
am
mm
me
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d
1. Please open the front case C by pressing the open button.
2. Please pull paper out, and cut damaged part straightly and clearly with correct angle, then insert again.
Paper edge cutting
×
○
If paper edge is not cut correctly, trouble shall be occurred in quality, paper feed.
CONFIDENTIAL
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3
3.
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I
If
f
R
Ri
ib
bb
bo
on
n
i
is
s
c
cu
ut
t
o
ou
ut
t
1. Please open the front case C by pressing the open button.
2. Please remove paper of which print is interrupted by ribbon error from the printer.
3. Ties ribbon by cellophane tape.
4. Mount ribbon in the printer and turns ribbon several times until cellophane tape disappears.
Ties by cellophane tape
4
4.
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I
If
f
p
po
ow
we
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w
wa
as
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s
sh
hu
ut
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d
do
ow
wn
n
d
du
ur
ri
in
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g
p
pr
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in
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ti
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g
1. If power is shut down during printing, the front case C is locked to open .
2. Please power ON again and when LED shows Blue, opens the front case C. (Approx. 10 sec)
3. Paper of which print is interrupted shall be rest in the printer, and please pull it out and cut straightly and
clearly, and set in correct position again.
Caution
* Please don’t shut power down during printing without fail.
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3
3
A
Af
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C
Ca
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1. Platen Roller Cleaning
2. Thermal Print Head Cleaning
3. Filter Cleaning
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1
1.
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P
Pl
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at
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R
Ro
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C
Cl
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Please wipe off powder, garbage, adhesive agent, etc, which comes from ribbon and/or paper
and adhering to the platen roller, by ethyl alcohol permeate soft cloth.
[Note]
Please do not use benzene, thinner or anything other than ethyl alcohol without fail,
since it’s possible to invade resin.
Please clean by turning the
platen roller.
Caution
* Prior to cleaning, please power OFF the printer and unplug power code without fail.
2
2.
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T
Th
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er
rm
ma
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Pr
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H
He
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C
Cl
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In case if defocused white line or quality loss is found in printed image, there is possibility of
dirt of print head by powder, garbage, adhesive agent, etc, which comes from ribbon and/or
paper and adhering to the print head.
In the case, please wipe the thermal print head surface by dry, 8000-grid polishing sheet
approx. 5 times.
[Note]
Please do not use alcohol, benzene, thinner nor sandpaper without fail.
Caution
* Prior to cleaning, please power OFF the printer and unplug power code without fail. Otherwise, there is
possibility to be injured by sudden head moving.
* Temperature of the thermal print head just after printing is high. So, please wait sometimes for cooling
the head temperature down.
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3
3.
.
F
Fi
il
lt
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C
Cl
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Please clean filter from time to time or periodically.
1. Please open the front case C by pressing the open button.
2. Removes the filter cover.
3. Use a brush or cleaner to remove dust and debris from the filter.
4. Reinstall the filter with the filter cover up to the cover is hooked completely.
[Note]
If the filter is very dirty, you may want to rinse it with clean water, but you must
not reinstall the filter in the printer until it’s thoroughly dry.
Otherwise, water shall give damage on the printer.
* It’s important to keep the filter be clean always.
* In case if the filter is stopped up, temperature of
printer inside becomes higher, and printing shall be
suspended by showing Blue LED flicking.
* In the case, printing shall be restarted automatically
soon after temperature becomes down, but this
influences on speed wrongly.
* Similar situation may occurs when the print head is
heated up by continuous high power such like by
printing of many black images.
Caution
* Prior to cleaning, please power OFF the printer and unplug power code without fail.
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Item Specification
Model ＣＶ
Print Technology Dye Sublimation
Resolution 334dpi(Paper Feed direction) x 600dpi (TPH width direction)
Gray Scale Yellow, Magenta, Cyan 256 steps each
USB2.0 (Max. 480Mbps)
Interface Buffer size for A5 Wide Size x 2 images
Paper Roll paper, Coreless
Ribbon YMC + Overcoat
Dimensions 322W x 350D x 276H (mm)
Weight 20Kg (Printer hardware only)
Power AC100V – 240V 50/60Hz
Consumption Max. 400VA
Temperature 5 degree C to 35 degree C with natural air
Operation
conditions Humidity 35 to 80% with no moisture nor dew
Temperature –20 degree C to 60 degree C
General Specification
Stock
conditions Humidity 5 to 85% with no moisture nor dew
Accessories Power cable, Printer driver CD, User’s manual
Items / Paper Type L-Size Post Card 2L-Size A5 Wide
Paper Size mm 127 x 89 152 x 101 127 x 178 152 x 229
Print Area mm 130 x 92 155 x 105 130 x 181 155 x 232
Print Speed Sec / Sheet Approx. 9.8 Approx. 11.3 − −
Media
Paper Capacity Sheet 450 400 230 180