Citizen Systems Cl S700 Users Manual JN74902 20F_01 18.p65

CL-S700 to the manual 8edde841-333f-4405-81f0-4efe11aab869

2015-02-05

: Citizen-Systems Citizen-Systems-Citizen-Cl-S700-Users-Manual-531511 citizen-systems-citizen-cl-s700-users-manual-531511 citizen-systems pdf

Open the PDF directly: View PDF PDF.
Page Count: 70

DownloadCitizen-Systems Citizen-Systems-Citizen-Cl-S700-Users-Manual- JN74902-20F_01-18.p65  Citizen-systems-citizen-cl-s700-users-manual
Open PDF In BrowserView PDF
Thermal Transfer Barcode & Label Printer

CL-S700
U SER'S M ANUAL

CONTENTS
Before Operation
INTRODUCTION -------------------------------------------------------------------- 3
COMPLIANCE STATEMENT FOR EUROPEAN USERS ----------------------------- 4
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ----------------------- 4
EMI COMPLIANCE STATEMENT FOR CANADIAN USERS------------------------ 5
ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ----- 5
IMPORTANT SAFETY INSTRUCTIONS --------------------------------------------- 6
NOTICE ------------------------------------------------------------------------------- 7
SAFETY INSTRUCTIONS ------------------------------------------------------------ 8

Chapter 1 Setup
Confirmation of Carton Contents -------------------------------------------------10
Part Names and Functions---------------------------------------------------------- 11
Connection to Power ---------------------------------------------------------------17
Driver Installation -------------------------------------------------------------------17
Connection to a Computer -------------------------------------------------------- 18

Chapter 2 Printer Operation
Power ON/OFF ----------------------------------------------------------------------19
Normal Operating Mode ---------------------------------------------------------- 20
Setting the Media ------------------------------------------------------------------ 22
Setting the Ribbon ----------------------------------------------------------------- 26
Mode Settings ---------------------------------------------------------------------- 29
Quick Setup of the Print Method ------------------------------------------------- 44
Emulation Auto-Detection -------------------------------------------------------- 45

Chapter 3 Printer Adjustments
Sensor Adjustments and Calibration --------------------------------------------Media Thickness Adjustment ----------------------------------------------------Media Width Adjustment ---------------------------------------------------------Adjusting the Ribbon -------------------------------------------------------------Moving the Adjustable Sensor ---------------------------------------------------Cleaning ----------------------------------------------------------------------------

46
49
50
51
53
54

Chapter 4 Troubleshooting --------------------- 55
Appendixes
Specifications ---------------------------------------------------------------------- 57
Interfaces --------------------------------------------------------------------------- 61
Replacing the Interface Board ---------------------------------------------------- 67

2

INTRODUCTION
Thank you for purchasing a Citizen CL-series label printer offering high performance printing at up to 10 inches
per second on media up to 4.65 inches wide.

❚❚❚ Main Features ❚❚❚

The printer is designed for all day-to-day operations to be accessible from the front of the
printer so there is no need to move items near to the printer for access for media loading.


The main printer’s case lifts directly upwards meaning that no space is needed on either side of
the printer. The power switch is located in a recessed panel at the front of the printer so it can
be easily accessed without moving the printer.


The Hi-LiftTM metal print head mechanism opens so that it is completely clear of the media path
so that the paper and ribbons can be loaded without any part of the printer in the way.


The clear, easy-to-see backlit LCD makes both configuration and operation easy with simple
messages about the printer’s status and also the ability for quick configuration when needed.


The printer features an adjustable media sensor which allows the customer to use any type of
media. The media (label) rolls can be inside or outside would. Similarly, the ink ribbon can be
wound either way: ‘ink in’ or ‘in out’.


The patented ARCPTM function - Active Ribbon Control and Positioning - maintains even ribbon
tension from beginning to end of a ribbon. This eliminates ribbon wrinkle and improves print
positioning, especially for small labels. Smudging caused by ribbon slippage is also removed.


This printer contains both the Datamax and Zebra emulations. By using the keys on the operation
panel, it is easy to simply switch between the two emulations to run your program.


Parallel, Serial and USB interfaces are supplied as standard and optional Ethernet and Wireless
LAN boards can be fitted quickly and easily. An auto-cutter and peeler option is also available
and can be easily installed.

3

COMPLIANCE STATEMENT
FOR EUROPEAN USERS
CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (73/23/EEC)/EN60950-1
EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3
This product has been tested under EN ISO 7779 and has an acoustic level output no higher than
55db(A).
This device is not intended for use at a video workstation in compliance with Bildscharb V.

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

4

EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This Class A digital apparatus complies with Canadian ICES-003.
This equipment generates and uses radio frequency energy and if not installed and used properly,
that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and
television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications. This equipment is designed to provide reasonable protection against such
interference in a residential installation. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the grantee of this device could
void the user's authority to operate the equipment.

ETAT DE CONFORMITE EMI A L’USAGE
DES UTILISATEURS CANADIENS
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment,
c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences
avec la réception de la radio et de latélévision.
Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites applicables
aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique
édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans
une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les
réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est
demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:
• Réorienter l’antenne de réception.
• Installer l’ordinateur autre part, par égard pour le récepteur.
• Brancher l’ordinateur dans une prise de courant différente de façon à ce que l’ordinateur et le
récepteur soient branchés sur des circuits différents.

5

IMPORTANT SAFETY INSTRUCTIONS
• Read all of these instructions and save them for later reference.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth for cleaning.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage
to the product.
• Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or cover these
openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar
surface. This product should never be placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is provided.
• This product should be operated from the type of power source indicated on the marking label.
If you are not sure of the type of power available, consult your dealer or local power company.
• This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will
only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into
the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of
the grounding-type plug.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked
on.
• If an extension cord is used with this product, make sure that the total of the ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure
that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and
7.5 amperes for 220V-240V outlet.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
• Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and
removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or
other risks. Refer all servicing on those compartments to service personnel.
• The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket
outlet is installed near the equipment and shall be easily accessible.
• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following
conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment of other controls
may result in damage and will often require extensive work by a qualified technician to restore the product
to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.

6

NOTICE
• Before use, be sure to read this manual. And keep it handy for reference when needed.
• The contents of this manual may change without prior notice.
• Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly
prohibited.
• We are not liable for any damage resulting from the use of the information contained herein, regardless of
errors, omissions, or misprints.
• We are not liable for any problems resulting from the use of optional products and consumable supplies
other than the designated products contained herein.
• Do not handle, disassemble or repair the parts other than those specified in this manual.
• We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.
• Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for
any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
• Please contact us if there are any mistakes or ambiguities within this manual.
• If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.
CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.
Copyright © 2007 by CITIZEN SYSTEMS JAPAN CO., LTD.

7

SAFETY INSTRUCTIONS
which must be strictly observed !
• To prevent personal injury or property damage, the following shall be strictly observed.
• The degree of possible injury and damage due to incorrect use or improperly following
instructions is described below.

Warning

Indicates a situation which, if not observed and handled
properly, could result in death or serious injury.

Caution

Indicates a situation which, if not observed and handled
properly, could result in injury.

: This is a mark to call attention to the reader.

Warning
Never perform the following. If not avoided, these may cause damage or trouble to the
printer or cause the printer to overheat and release smoke and cause burns or an electrical
shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off
immediately and remove the power cord from the outlet, then consult our service
personnel.
• Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.
• Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed
with salt or gas.
• Do not use a power voltage or frequency other than those specified.
• Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the
power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or
interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If
drink or water is spilled, first be sure to turn the power off and remove the power cord from the
outlet, then consult our service personnel.
• Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children.
If the bag is pulled over a child’s head, it may cause suffocation.

8

General Precautions

Caution
• Prior to operation, read the safety instructions carefully and observe them.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Be careful when moving or carrying the printer. Dropping the printer may cause injury or property
damage.
• Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could
slam shut, possibly causing injury.
• When the cover is open, be careful of the corners of the cover. They could cause injury.
• Do not open the printer during printing.
• When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner,
trichloroethylene, benzine, ketone or similar chemicals.
• Do not use the printer where there is a lot of oil, iron particles, or dust.
• Do not spill liquids or spray insecticide on the printer.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Operate the control panel properly. A careless, rough handling may cause problems or malfunction.
Do not use such sharp-edged tool as a ballpoint pen for operation.
• Be careful of the edges of the plates so injury or property damage is possible.
• If a problem occurs during printing, stop the printer immediately and unplug the power cord from
the outlet.
• When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

Precautions When Installing the Printer

Caution
• Prior to operation, read the safety instructions carefully and observe them.
• Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner
or heater or other source of unusually high or low temperature or humidity or excessive dust.
• Do not place the printer where chemical reactions occur, such as in a laboratory.
• Do not place the printer where air is mixed with salt or gas.
• The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer's
air vent to be blocked by a wall or other object.
• Do not put anything on the top of printer.
• Do not place the printer near a radio or television, and do not use the same wall outlet for the
printer and radio or television. Radio or television reception could be adversely affected.
• Use the power cord supplied with the product. Never use the power cord for other product.
• Do not put anything on the power cord or step on it.
• Do not drag or carry the printer with the power cord or interface cable.
• Avoid plugging the power cord into an outlet with many loads.
• Do not bundle the power cord when inserting the plug.
• Always grip the plug housing, not the cord, to plug/unplug the power cord.
• Make certain the power is turned off before connecting/disconnecting the interface cable.
• Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable,
use the shielded cable or twisted pair for each signal.
• Place the printer near the outlet where the power cord can be unplugged easily to shut off power.
• Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated
and there will be danger of electric shock.

9

1

Setup
Confirmation of Carton Contents
Removing the Packing Material
The printer is shipped with adhesive tape in place to hold the top cover
closed. Simply remove the two pieces of tape on either side of the top cover.
Then simply open the cover by lifting up and tipping it backwards.
There is another strip of adhesive tape that must be removed which holds
the mechanism closed for shipping. Remove the tape and attached paper by
carefully peeling from the plastic case.
Retain the tape should you need to transport the printer again. A further
piece of packing paper is inside the mechanism and you can remove this
when the head is opened as explained later in the manual.

Check that the following accessories are included with the printer
in the carton.

Ribbon Holder

Sample Ribbon

Head cleaner

Media holder guide

Media holder bar

Test label media

Power cord

CD-ROM

Paper Core
(for ribbon)

Quick-start Guide

Printer

Note: The empty carton and packing materials should be stored for future
shipping of the printer.

10

Setup

Caution
• Be careful when moving or carrying the printer and when taking the
printer out of the carton. The printer may cause injury or property
damage if dropped. Be sure to grip the printer housing firmly when
taking it out of the carton. Do not grip the printer by the foam packing
material which may break, causing the printer to drop.
• When opening the cover, open it all the way. If only part way open,
the cover could slam shut, possibly causing injury.
• Be careful of the edge of the cover when the cover is opened. It may
cause injury or property damage.
• Be careful of the edges of the metal plates as injury or property
damage is possible.

Part Names and Functions
Inside the printer

1
3
4
2
5
1 Top cover
Is opened vertically to set media or ribbon.

Operation Panel (p.15)

2 Operation panel
This is used to make changes and adjustments to the printer and its
configuration.

3 Top cover window
The amount of ribbon and media remaining can be checked through this
window.

Setting the Ribbon (p.26)

4 Ribbon drive unit

Power ON/OFF (p.19)

5 Power switch
This is the power switch for the printer.

11

1

Setup
Part Names and Functions

3

2

1

1 Ribbon holder
It is used to attach the ribbon and paper core.

2 Media holder guide
This guide is moved horizontally to match the media size.
The guide can be sliding it from the holder bar.

3 Media holder bar
The media is supported by the media holder bar when installed in the
printer.

12

Setup
Part Names and Functions

1
6

2
3

Media Thickness Adjustment
(p.49)

4
5

1 Media thickness adjustment screw
It is adjusted to match the thickness of the media.

2 Media width adjustment indicator
Media Width Adjustment
(p.50)

3 Media width adjustment knob
It is adjusted to match the width of the media.

4 Media thickness adjustment indicator
5 Head open lever
The head unit can be raised to install media by pushing this lever.
It locks the head unit during printing.

6 Sensor arm open lever
The sensor arm can be raised to install media by pushing this lever.

13

1

Setup
Part Names and Functions

1
2
3

8

5
7
4
6
1 Thermal printhead
This is the printhead. Avoid touching this with your fingertips and leaving
grease or dirt on the printhead surface.

2 Sensor arm
The media can be installed by raising this arm.
The media can be held in place by lowering this arm.

Sensor Adjustments and
Calibration (p.46)

3 Adjustable (rear) sensor

Installing the Media (p.25)

4 Fixed media sensor

Detects the label or tag position. This sensor is switched “on” by default.

Alternative method to detect the label or tag position. This sensor is
more accurate for small labels as it is closer to the print head. It is switch
“off ” by default.

5 Left media guide
This is a fixed part of the printer. The left side of the media (labels, tags)
as viewed from the from of the printer should be placed against this
media guide.

6 Right, movable media guide
Slide the right media guide so that it just touches the media. It should
“guide” the media through the printer. It should not hold it firmly
otherwise the media will jam.

7 Platen
Interlocked with the thermal printhead, it feeds media backwards or
forwards.

8 Adjustable sensor position knob
This is used to change the left-to-right position of the adjustable media
sensor across the media. See Chapter 3, Printer Adjustments for more
details.

14

Setup
Part Names and Functions

Operation Panel

1
2

POWER

4

ERROR

3

STOP

6

FEED
PAUSE

5
MENU

LED Functions (p.21)

7

1 LCD display
This displays the operational status of the printer.

2 POWER LED
This is lit when the printer power is on. (green)

3 ERROR LED
This is lit or flashes when the printer is in an alarm or error status. (orange)

4 FEED key
This key feeds the media to the top of the next label or form.

Normal Operating Mode
(p.20)

5 PAUSE key
This temporarily stops printing.

6 STOP key
This stops printing or cancels the alarm.

Menu Setup Mode (p.31)

7 MENU key
In normal operation, this key will enter the menu configuration mode.
It can be configured to repeat the previous label, if preferred.

15

1

Setup
Part Names and Functions

Rear View

4
1
2

5

3
Parallel Interface (p.63)

1 Parallel interface (Centronics parallel or IEEE1284)
This receives parallel transmission of data from a host computer.

Serial Interface (p.61)

2 Serial interface (RS232C)
This receives serial transmission of data from a host computer.

USB Interface (p.66)

3 USB interface
This receives USB transmission of data from a host computer.

4 Heat air opening
It allows warm air to vent from the printer.
Be sure not to block it with media etc.

Connection to Power (p.17)

5 Power cord inlet
The connector of the enclosed power cord is connected here.

16

Setup

Connection to Power
1. The power switch is located on the front of the printer recessed
below the control panel. Check that the power switch is turned
OFF.
2. Insert the power cord in to the inlet on the printer.
3. Insert the plug of the power cord in the AC outlet.

Power Switch
AC Outlet

Power Cord Inlet

Caution
Use an AC outlet that accepts a three-pronged plug. Otherwise, static
electricity may be generated and there will be danger of electric shock.

Driver Installation
The computer may automatically detect the presence of the new printer when
it is first started, depending on the computer type, interface and operating
system. Follow any on-screen instruction and also instructions supplied with
any additional CD-ROM or floppy disk included with your printer.
Your supplier will assist you with the correct drivers and software which are
compatible with your particular computer system.

17

1

Setup
Connection to a Computer
This product has three interfaces that can be used to receive printing data: a
serial port (RS232C), parallel port (IEEE1284, Non-L. P. S.), and a USB port
(USB1.1). An optional internal network interface can be added by your
dealer.
To connect the cable, proceed as follows:

1. Turn OFF both power switches of the printer and the computer.
2. Connect one end of the interface cable to the interface
connector on the back of the printer and secure it with locks or
locking screws, where available.
3. Connect the other end of the interface cable to the interface
connector on the computer and secure it with locks or locking
screws, where available.

Serial Interface (p.61)
Parallel Interface (p.63)
USB Interface (p.66)

Parallel Interface Cable

Serial Interface Cable

USB Interface Cable

Replacing the Interface
Board (p.67)

Note: If an optional network interface is used, the standard parallel port is
removed from the printer, so the parallel interface cannot be used.

18

2

Printer Operation

Printer Operation

Power ON/OFF
Turning on the power
1. The power switch is conveniently located at the front of the
printer for easy access during normal operation. It is in the recess
underneath the control panel so it cannot be accidentally
operated by mistake.
2. The POWER LED is lit.
Operation Panel

POWER

ERROR
FEED

Power Switch

Turning off the power
1. Turn off the power switch of the printer.
2. The POWER LED goes off.

Power Switch

19

2

Printer Operation
Normal Operating Mode
Menu Setup Mode (p.31)

When the power is turned on, the printer enters normal operating mode.
The control keys activate the following functions.

On Line
Ready
POWER

ERROR

2

FEED
STOP

PAUSE

3

1
MENU

4

1 PAUSE key: Temporarily pauses printing
• When this key is pushed once, the LCD indicates "Pause" and the printer
temporarily pauses.
• When it is pushed during printing, the printer pauses after the label
currently being printed is issued. Pressing the key a second time sets
the printer "On Line Ready" state and prints the remaining data
received.

2 FEED key: Feeds media
• Pressing this key feeds media to the print start position. The distance
it is fed is determined by automatically detecting the front end of the
media when using label media, and when continuous media has been
designated, a fixed quantity is fed, then feeding stops.
• When the TEAR OFF setting is effective, feeding stops when the media
has been fed to the TEAR OFF location.
• When the optional cutter unit is installed, the media is fed to the cut
position then it is cut.
When the function select is set to "Cut On" and the cutter unit is
installed, the media is cut each time it is fed.
• If the optional peeler unit is installed, the media is fed to the peeling
location. When the media is pausing at the peeling position, feeding
does not occur, even if the FEED key is pushed.

3 STOP key: It stops printing and cancels the alarm
Pushing this key once during printing puts the printer in pause mode
after the label is issued. It is possible to cancel 1 batch of label issuing
data by pressing the STOP key for 4 seconds or longer in pause status.
(The LCD indicates "Job Clear" during cancel.)

Menu Setup Mode (p.31)

4 MENU key:
In normal operation, this key will enter the menu configuration mode.
It can be configured to repeat the previous label, if preferred.

20

Printer Operation
Normal Operating Mode

LED Functions
1 POWER LED
It lights up when printer power is turned
on. (green)

2 ERROR LED

1
2

POWER

ERROR
FEED
STOP

PAUSE

This is lit or flashes when the printer is
in error status. (orange)

MENU

Table of Alarm and Error Indications
In addition to normal operating mode, when an abnormal condition is detected
in the printer, an alarm sounds and ERROR LED either lights up or flashes to
indicate the type of error. The LCD indicates the error message.
Item
Printing possible (no error)
Stop or Pause key on operation panel pressed

ERROR LED
OFF
OFF

Head temperature - high temperature abnormality

Flashing

Head temperature - low temperature abnormality

Flashing

PF motor temperature abnormality

Flashing

Fan motor malfunction

Flashing

Cutter motor temperature abnormality

Flashing

Head open

Flashing

Paper end

Flashing

Paper out (paper position undetectable)

Flashing

Paper jam

Flashing

Head low resistance value abnormality

Flashing

Ribbon end

Flashing

Communication error (receiving buffer overrun)

Flashing

Communication error (parity)

Flashing

Communication error (framing)

Flashing

Cover open

Flashing

Auto-cutter abnormality (foreign object etc.)

Flashing

21

LCD
On Line
Pause
Alarm
Head Hot
Error
Head Cold
Alarm
PFMotor Hot
Error
Fan Lock
Alarm
Cutter Hot
Error
Head Open
Error
Paper End
Error
Paper Load
Error
Paper Jam
Alarm
Head Check
Error
Ribbon End
Error
Serial Over Run
Error
Serial Parity
Error
Serial Framing
Error
Cover Open
Error
Cutter Fail

Printer Operation
Setting the Media
Media Sizes
The position of label and tag media is sensed by either a transparent sensor
or a reflective sensor.
Transparent sensor: Detects the gaps between label media and notches of
tag media
Reflective sensor:
Detects the black mark
Size of media
Continuous media

Label media

E

C

B
A

Notch detection

Label

Black mark detection

L

I
K

Label

Printable
area

N

H
G

D

M

Black mark
OD value:1.5 or
more
Carbon black ink

I
Label

J
K

F

2

Use of media gap sensor

Use of black mark sensor
Direction of media feed

Printable area

2.5mm
Left margin

104.0mm
Printable area

22

11.5mm
Right margin

Printer Operation
Setting the Media

When Using Front Sensors
A
B
C
D
E
F
G
H
I
J
K
L
M
N

Menu Setting Table (p.37)

Label width
Liner width
Left end of label
Gap between labels
Label length
Label pitch
Liner thickness
Media thickness
Right end of notch
Left end of notch
Notch length
Right end of black mark
Left end of black mark
Black mark width

Minimum value mm (in) Maximum value mm (in)
7.62
(0.3)
118.00
(4.65)
25.40
(1.0)
118.00
(4.65)
0
(0)
2.54
(0.10)
2.54
(0.10)
812.80
(32.00)
6.35
(0.25)
812.80
(32.00)
6.35
(0.25)
812.80
(32.00)
0.06 (0.0025)
0.125 (0.0049)
0.06 (0.0025)
0.25
(0.01)
8.3
(0.32)
11
(0.43)
0
(0)
4.7
(0.19)
2.54
(0.10)
17.80
(0.70)
15.00
(0.59)
—
—
0
(0)
1.5
(0.06)
3.18
(0.125)
17.80
(0.70)

* Use a transparent sensor for label media gaps and media with black marks.
* Use a transparent sensor for fan fold media.
* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and
match it to the label that uses the value of the Small Media Length menu.

When Using Adjustable Sensor
A
B
C
D
E
F
G
H
I
J
K
L
M
N

Menu Setting Table (p.37)

Label width
Liner width
Left end of label
Gap between labels
Label length
Label pitch
Liner thickness
Media thickness
Right end of notch
Left end of notch
Notch length
Right end of black mark
Left end of black mark
Black mark width

Minimum value mm (in) Maximum value mm (in)
25.24
(1.0)
118.00
(4.65)
25.24
(1.0)
118.00
(4.65)
0
(0)
2.54
(0.10)
2.54
(0.10)
812.80
(32.00)
12.70
(0.50)
812.80
(32.00)
12.70
(0.50)
812.80
(32.00)
0.05 (0.0025)
0.125 (0.0049)
0.05 (0.0025)
0.25
(0.01)
3.6
(0.14)
60.8
(2.39)
0
(0)
57.2
(2.25)
2.54
(0.10)
17.80
(0.70)
15.00
(0.59)
66.5
(2.62)
0
(0)
51.5
(2.02)
3.18
(0.125)
17.80
(0.70)

* Use a transparent sensor for label media gaps and media with black marks.
* Use a transparent sensor for fan fold media.
* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and
match it to the label that uses the value of the Small Media Length menu.

23

2

Printer Operation
Setting the Media

Installing the Media
1. Push the large blue head-open lever to release the head unit,
and then lift the sensor arm by hand as shown the right side
drawing below.
Head unit
Sensor arm open lever

Sensor arm

Large blue-head open lever

Media Sizes (p.22)

2. Firstly, slide the two black plastic parts of the media holder
assembly together. Ensure correct alignment of the guide with
the bar as it can only be installed in one direction.
3. Slide the roll of media over the media bar. The media guide
must be on the right side of the roll of media (as viewed from
the front of the printer) with the flat surface of the media guide
touching the roll.

Media holder bar

Media holder guide

24

Printer Operation
Setting the Media

4. Set the media roll and media holder in to the printer as shown
above. It is advisable to pull a length of media forwards and
through the mechanism ready for later positioning.
5. Move the media roll so it is touching the left side of the housing.
Then slide the black movable media guide so it is touching the
media on the right side.
Note: Do not try to hold the media too tightly with these guides as it will
cause the printer to jam during printing.

6. Align the media with the left fixed media guide (2 locations),
align the right movable media guide with the media width, and
lower the sensor arm which loosely holds the media in position.

Movable media
guide

Fixed media guide

Sensor arm

Media Thickness Adjustment
(p.49)
Media Width Adjustment
(p.50)

7. Lower the head unit back down to the closed position. Push the
head close knob firmly to close and lock the mechanism. The
mechanism is only locked correctly when you head a “click”.
Align it with the width of the media that has been set, then set
the media width adjustment screw and the media thickness
adjustment knob. See “Chapter 3 Printer Adjustments”.
Media thickness
adjustment screw
Head unit

Head close knob
Media thickness
check window
Media width
adjustment knob
Media width check window

8. With the power switched on, push the FEED key to feed the
media. It will halt at the next print start position.

25

2

Printer Operation
Setting the Ribbon
The following kinds and sizes of ribbons can be used.
Types ...................................................... Inside wound and outside wound ribbon
Max. ribbon width ............................... 114.0 mm (4.50 inch)
Min. ribbon width ................................ 25.4 mm (1.00 inch)
Max. ribbon length .............................. 450.0 m (1,476 ft)
Max. roll diameter ............................... 86.5 mm (3.40 inch)
Inner diameter of the paper core .... 25.4 ± 0.25 mm (1.00 ± 0.01 inch)
Lead tape length .................................. Less than 80.0 mm

Setting method
1. Place the attached ribbon and paper core separately on one of
the two attached ribbon holders. Insert the two ribbon holders
into the ribbon and paper cores ensuring that they are pushed
in all the way.
Ribbon holders
Ribbon

Paper core

2. Install the unused ribbon and holder in to the rear ribbon drive
unit. The splines on the ribbon drive gear mechanism engage
with the end of the ribbon holder.

1
2

26

Printer Operation
Setting the Ribbon

3. Push the large blue head-open lever to release the head unit.
Pull out the ribbon from the bottom of the head unit to the
ribbon winding side.

4. Using tape etc., fix the ribbon that you have pulled out on the
ribbon holder on which the paper core has been set and wind it
on the ribbon holder.
Winding side
ribbon holder

5. Set the ribbon holder on which the paper core has been set in
the ribbon drive unit, then rotate it in the direction shown by
the arrow to remove slack and wrinkles from the ribbon.

27

2

Printer Operation
Setting the Ribbon

Adjusting the Ribbon (p.51)

6. Lower the head unit back down to the closed position. Push the
head close knob firmly to close and lock the mechanism. The
mechanism is only locked correctly when you head a “click”.
If the ribbon is wrinkled, push the FEED key until the wrinkles
disappear. If the wrinkles do not disappear or if it slips, perform
ribbon tension adjustment and media width adjustment. See
“Chapter 3 Printer Adjustments” for these adjustment methods.

Head close knob

28

Printer Operation

Mode Settings
Operation Panel (P.15)

Turning on the power while pressing keys in the following combinations starts
various functions.
Mode

Key operation

HEX dump mode

Turning power on while pushing the STOP key.

Self print mode

Turning power on while pushing the FEED key.

Menu list print mode and
Menu setup mode

Turning power on while pushing the MENU key.

HEX Dump Mode
 When using label media
Turn on printer power while pushing the STOP key. If the POWER LED is
lit and the LCD indicates "Hex Dump Mode" and "Label Media", release
the STOP key, and then the printer enters HEX DUMP mode.

 When using continuous media
Turn on printer power while pushing the STOP key. If the POWER LED is
lit and the LCD indicates "Hex Dump Mode" and "Label Media", and then
changed to "Hex Dump Mode" and "Cont. Media", release the STOP key,
and then the printer enters HEX dump mode.

DUMP LIST

* To exit HEX Dump Mode, turn off the power to the printer then turn the power on
again (restart).

29

2

Printer Operation
Mode Settings

Self Print Mode
Performing a self test print is an easy way to check on the state of printer
settings and printing quality. Install the media as explained in “Installing the
Media” and then operate the printer as follows.

Setting the Media (P.22)

 Case of label media
Turn on printer power while
pushing the FEED key. When the
LCD indicates "Self Print Mode"
and "Label Media", release the
FEED key. After it enters TEST
MODE and media has fed, two
labels print then printing stops.
To repeat printing, press the FEED
key once more.

 Case of continuous media
Turn on printer power while
pushing the FEED key. When the
LCD indicates "Self Print Mode"
and "Label Media", and then
changed to "Self Print Mode" and
"Cont. Media", release the FEED
key. After it enters TEST MODE
and it prints then printing stops.
To repeat printing, press the FEED
key once more.

Media
feed
direction

Self print pattern

Media Adjustments
Using the Self Test Print shown above, you can make adjustments to the
printer settings such as media width and media thickness (printhead pressure).
For more details of the adjustment, refer to " Chapter 3 Printer Adjustments."

Media Thickness Adjustment
(p.49)

The first sample, left, shows an incorrectly set “media
thickness adjustment”. For standard label media,
the media thickness adjustment indicator should be
set to the center scale in the window.

Media Width Adjustment
(p.50)

The second sample, left, shows an incorrectly set
“media width adjustment”. For 4-inch or 100mm
wide media, the adjuster should be set to the scale
of 100 mm in the window.
The settings shown above are for general label media
and may not apply to specialist media.

30

Printer Operation
Mode Settings

Menu Setup Mode
If the MENU key is pressed while the printer is in the On Line Ready state,
the printer enters menu setup mode. In this mode, the printer's configuration
can be changed using the operation panel. During menu setting mode, the
LCD indicates the current menu settings and the key function.

Main Menu
Page Setup

On Line
Ready
POWER

Exit

ERROR
FEED

ERROR
FEED

STOP

PAUSE

Exit
Shift/Change

Enter

POWER

Shift/Change
Enter/Save

MENU

STOP

PAUSE

MENU

Functions of the keys
When you enter Menu Setup Mode, the LCD displays “Main Menu” on the
top line and Page Setup below.
In the menu setup mode, the four keys become “cursor keys” to navigate the
menu. Refer to the four small arrows in the centre of the keypad rather than
the names of the keys.
FEED key (Shift/Change)
The 5 key (Feed key) goes up the menu system or selects a higher
value
MENU key (Shift/Change)
The ∞ key (Menu key) goes down the menu system or selects a lower
value
STOP key (Enter/Save)
The 3 key (Stop key) selects or saves the item or enters a menu
PAUSE key (Exit)
The 2 key (Pause key) exits the current item (goes back) and eventually
exits the menu system
The menu settings are stored temporarily in the printer’s memory. They are
only permanently stored in the printer setup when you exit the menu system
and say “Yes” to the “Save Settings” question.

Caution
Turning the power off while the printer is performing the “Save
Settings” function could cause a mis-save. Do not do this! If the
power is accidentally turned off, first reset the printer to factory
defaults.

31

2

Printer Operation
Mode Settings

Example of changing a menu
This is an explanation of the method of changing the set value of print
darkness from “12” to “14” in a case where the main menu is “Page Setup”
and the sub menu is “Print Darkness”.

1. Entering Menu Setup Mode.
Ensure LCD displays “On Line Ready”. Then press the MENU
key to enter ‘menu setup mode’ where the printers settings can
be changed or confirmed.
Main Menu
Page Setup
Exit

On Line
Ready
POWER

Enter

The current main
menu is displayed.

The following are the functions of each key.
5 key: displays the previous menu item
∞ key: displays the next menu item
3 key: enters the Page Setup menu
2 key: enters the Save Settings section

ERROR
FEED
STOP

PAUSE

MENU

Page Setup Press FEED Displays/changes Page Setup Press MENU System Setup Displays/changes System Setup After Print Displays/changes After-Print Action Setup Interface Displays/changes Interface Setup Machine Info Displays machine information Test mode Test Mode Press MENU Press FEED Global Config Press MENU 32 Displays/changes set numbers Printer Operation Mode Settings 2. Entering Sub menu. Press the 3 key. The currently set item, “Print Speed”, is displayed. Page Setup Print Speed Exit Enter The following are the functions of each key. 5 key: displays the previous sub menu ∞ key: displays the next sub menu 3 key: displays the values set by the selected sub menu 2 key: returns to the main menu 3. Selecting “Print Darkness” from the sub menu. Press the ∞ key one time to display “Print Darkness”. It is the second item within “Page Setup”. Page Setup Print Darkness Exit Enter 4. Displaying the set value of “Print Darkness”. Press the 3 key and the value “12” - the currently set value - is displayed. Darkness 12 Exit Enter The following are the functions of each key. 5 key: displays the higher value (13, in this case) ∞ key: displays the lower value (11, in this case) 3 key: the current value is temporarily saved 2 key: exits “Print Darkness” and ignores any value changes 5. To change the value of Print Darkness to 14. Press the 5 key two times to display “14” on the screen. Then press the 3 key to temporarily save the value into the printer RAM. Darkness 14 Exit 33 Enter 2 Printer Operation Mode Settings 6. Save the changed value permanently. Unless you perform the following save operation, the new setting value will be lost when you turn off the printer. To Save Changes 1 Press the 2 key twice to display the message “Save Settings No-Discard”. Save Settings No-Discard Exit 2 Press the 5 key or the ∞ key to display the message “Save Settings Yes-Save”. Save Settings Yes-Save Exit 3 Press the 3 key. The new settings will be saved into the printer ROM and the printer will return to the “On Line Ready” screen. Enter Enter On Line Ready 7 Changing the Interface or Emulation Setting The printer must be rebooted when changing the top menu “Interfaces” or sub-menu “Emulation Select” settings. Reboot the system according to the following procedures. • The screen shown on the right will be displayed when “Save Settings YesSave” is selected. Reboot System No Exit • Press the 5 key or the ∞ key to display the message “Reboot System Yes”. • Press the 3 key and reboot the printer. Enter Reboot System Yes Exit Enter To Discard Changes 1 Press the 2 key twice to display the message “Save Settings No-Discard”. Save Settings No-Discard Exit 2 Press the 3 key. The printer will return to the “On Line Ready” screen. The new settings will be lost when the printer is turned off. 34 Enter On Line Ready Printer Operation Mode Settings Example of changing a menu (p.32) Printing a List of Settings You can get a list of the configuration settings in two ways: - Press MENU key whilst turning the printer on. The Power LED flashes and “Print Settings” is displayed on the LCD. After printing, the printer will enter Menu Setup Mode. - You can access the configuration print via the “Test Mode, Print Pattern, Current Config” from the setup menu. Machine Information Model Number Boot Version ROM Version ROM Date(DD//MM//YY) ROMCheck Sum Head Check Print Counter Service Counter Sensor Monitor Option Interface : CL-S700 : **** : ******** : XX/XX/XX : **** : OK : 0002.234km : 0002.234km : 1.50V : None Current Menu Setting [PageSetup Menu] Print Speed Print Darkness Darkness Adjust Print Method Continuous Media Length Vertical Position Horizontal Shift Vertical Image Shift Sensor Select Media Sensor Small Media Adjustment Small Media Length Symbol Set : 7 IPS : 12 : 00 : Thermal Transfer : 4.00 inch : 0.00 inch : 0.00 inch : 0.00 inch : Rear Adj Sensor : See Through : Off : 1.00 inch : PM [System Setup Menu] Sensor Level Paper End Level Cover Open Sensor Buzzer Select Metric/Inch Max Media Length Setting Lock Keyboard Lock Control Cod Emulation Select : 1.7 V : 2.80 V : Off : On : Inch : 10.00 inch : Off : Off : STD : DM4 [After Print Menu] AutoConfigure Function Select Cutter Action Paper Position Menu Key Action : On : Tear : Backfeed : 0.00 inch : Enters Menu [Interface Menu] RS-232C Baudrate RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON IEEE1284 USB Device Class USB VCOM Protocol : 9600 : None : 8 bit : 1 bit : Yes : On : Printer : Auto Note: Citizen continually enhances its printers with new options and settings based on our customer's requests. Extra or changed menu items may appear on the above print out in some cases. 35 2 Printer Operation Mode Settings Global Configuration Sets The printer can store three sets of configuration settings that can be recalled quickly and easily. Each “Config Set” (1, 2 or 3) can contain completely different configuration settings for all menu parameters. For example, “Config Set 1” could be configured for 5 ips print speed, thermal transfer labels, print darkness 18. “Config Set 2” next could be 8 ips continuous card media with black mark, print darkness 12. The ability of having three sets of settings is ideal for someone who prints on different media types regularly, for example in a label printing bureau. Global config settings can be printed using the “Test Menu, Print Pattern, Global Config” menu option. It will also display the currently active “Config Set”: Global Menu Settings Active Configuration Setting Config 1 Config 2 Config 3 [PageSetup Menu] Print Speed Print Darkness Darkness Adjust Print Method Continuous Media Length Vertical Position Horizontal Shift Vertical Image Shift Sensor Select Media Sensor Small Media Adjustment Small Media Length Symbol Set [System Setup Menu] Sensor Level Paper End Level Cover Open Sensor Buzzer Select Metric/Inch Max Media Length Settings Lock Keyboard Lock Control Code Emulation Select [After Print Menu] AutoConfigure Function Select Cutter Action Paper Position Menu Key Action 5 18 +00 TT 04.00inch +0.00inch +0.00inch +0.00inch Rear Adj Sen See Through Off 1.00inch PM 8 12 +00 TT 04.00inch +0.00inch +0.00inch +0.00inch Rear Adj Sen Reflect Off 1.00inch PM 7 12 +00 TT 04.00inch +0.00inch +0.00inch +0.00inch Rear Adj Sen See Through Off 1.00inch PM 1.7V 2.80V Off On Inch 10.00inch Off Off STD DM4 1.7V 2.80V Off On Inch 10.00inch Off Off STD DM4 1.7V 2.80V Off On Inch 10.00inch Off Off STD DM4 On Tear Backfeed +0.00inch Enters Menu On Tear Backfeed +0.00inch Enters Menu On Tear Backfeed +0.00inch Enters Menu 36 Printer Operation Mode Settings [Datamax Emulation] Menu Setting Table Page Setup Menu - allows you to change settings related to the media or print quality. System Setup Menu - allows you to change settings for the printer hardware and basic control systems. After Print Menu - changes how the printer reacts after the label has been printed. Interfaces - changes interface parameters such as baud rate. Machine Information, Test Mode - allows you to check and/or print test pages and information about the printer. Global Config menu - allows you to switch between 3 complete ‘config sets’ contained within the printer. Menu Setting Press the MENU key in print possible status to enter MENU Setup Mode. Use the keys on the operation panel according to the LCD display to setup the printer. The contents that can be setup on the printer are shown below. And the items that are actually displayed on the LCD are shown in [ ]. 7 Datamax Emulation Top Menu Sub Menu Default Menu Page Setup Print Speed 7 IPS 2 to 10 IPS Printing speed setting. Print Darkness 12 00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj] 00 -10 to 10 Fine adjustment of darkness commands. Print Method TT TT (Thermal Transfer) Selection of Thermal Transfer (ribbon) or DT (Direct Thermal) Direct Thermal. Continuous Media Length [Cont Media Len] 4.00 inch 101.6 mm 0.25 to 32.00 inch 6.4 to 812.8 mm Setting media length of continuous media. Lower level = during mm mode. Vertical Position [Vertical Pos] 0.00 inch 0.0 mm -1.00 to 1.00 inch -25.4 to 25.4mm Adjusting printing start position. Horizontal Shift [Horizontal Shif] 0.00 inch 0.0 mm -1.00 to 1.00 inch -25.4 to 25.4mm Adjusting horizontal image position. Vertical Image Shift [Vertical Image] 0.00 inch 0.0 mm 0.00 to 32.00 inch 0.0 to 812.8mm Adjust the off set value in vertical when mapping data on the printer RAM. Sensor Select Rear Adj Sensor Rear Adj Sensor Front Fixed Sen Selecting front fixed/rear adj. sensor. Media Sensor See Through See Through Reflect None Selecting media sensor. Small Media Adjustment [Small Media Adj] Off On Off Setting for small media. Small Media Length [Small Media Len] 1.00 inch 25.4 mm 0.25 to 1.00 inch 6.4 to 25.4mm Setting media length for small media. Symbol Set PM 50 symbols Setting symbol set. Sensor Monitor – – Displays level of sensor that is currently selected. Sensor Level 1.4 V 0.0 V to 3.0 V Selects threshold of the sensor. Paper End Level 2.80 V 0.01 V to 3.00 V Sets the paper end level. Cover Open Sensor [Cover Sensor] Off On Off Sets the cover open sensor. Buzzer Select Exec/Err Exec/Err All Error Key None Setting buzzer sounding conditions. System Setup 37 Remarks 2 Printer Operation Mode Settings [Datamax Emulation] Top Menu After Print Sub Menu Default Menu Remarks Metric/Inch [Metric/Inch Sel] Inch Inch mm Sets the units. Max Media Length [Max Media Len] 10.00 inch 254.0 mm 1.00 to 50.00 inch 25.4 to 1270.0 mm Sets the maximum media length. Settings Lock Off On Off Prevents a command changing the set value. Keyboard Lock Off On Off Prevents a change by a key operation. Note: Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu. Control Code STD STD ALT Switches command mode of DMX mode. Emulation Select [Emulation Sel] DM4 or ZPI2* DM4 DMI DPP ZPI2 Selects DataMax/Zebra compatibility DM4: DataMax 400 DMI: DataMax IClass DPP: DataMax Prodigy Plus ZPI2: Zebra 2844Z Emulation Auto Detect [Emulation Auto] On On Off Setting emulation (Datamax/Zebra) auto detection. AutoConfigure [Auto Config] On On Off Automatically configures optional devices. On .... AutoConfigure enabled (Regardless of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.) Off ... AutoConfigure disabled (A peeler of cutter is installed, but to not operate the peeler or cutter, turn it Off and the operation is selected by Function Select.) Function Select [Function Sel] Tear Off Tear Peel On** Cut On*** Selects the operation when the AutoConfigure is set to Off. Designates the paper position based on each option. The operation of this device is enabled during selection. At the same time, the parameters of the f command of Prodigy Plus are emulated for each optional device. Cutter Action Backfeed Backfeed Through Sets the cutter action. With the optional AutoConfigure On, printing is executed only when the cutter is installed or only when Cut is selected by Function Select. Backfeed is always set after cutting. Through is set at the rear end of sheets 1 to n-1 when the number of copies = n, and the rear end of the final page of single sheet and the copy is backfeed. Paper Position 0.00 inch 0.00 mm Peel/Cut/Tear Off 0.00 to 2.00 inch 0.0 to 50.8 mm Peel/Cut/Tear On -1.00 to 1.00 inch -25.4 to 25.4 mm Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set. * The factory default setting of the Emulation Select will be different depending on the destination of the country. ** Only when peeling option is mounted. *** Only when cutter is mounted. 38 Printer Operation Mode Settings [Datamax Emulation] Top Menu Interfaces Machine Information [Machine Info] Test Mode Sub Menu Default Menu Remarks Menu Key Action Enters Menu Enters Menu Repeat Last Set Repeat Last One Sets the menu key action. Enters Menu: Enters the menu setup mode. Repeat Last Set: Repeats the number of copies. Repeat Last One: Last one is issued only for the final page. In the case of a count, afterwards, only last one is issued. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last Set” or “Repeat Last One” menus. RS-232C Baud 9600 Setting the baud rate of the serial interface. • All settings related to the interface are enabled after the power is reconnected. RS-232C Parity None 115200 57600 38400 19200 9600 4800 2400 None Odd Even RS-232C Length 8 bits 8 bits 7 bits Setting the character length for the serial interface. RS-232C Stop bit [RS-232C Stopbit] 1 bit 1 bit 2 bits Setting the stop bit for the serial interface. RS-232C X-ON On Yes On Yes Off No Selectively setting the X-ON flow control of the serial interface. IEEE1284 On On Off Setting both direction of the Centro Interface. USB Device Class [USB Device Clas] Printer Printer VCOM Selects the USB device class. USB VCOM Protocol [VCOM Protocol] Auto Auto DTR X-ON Selects the protocol (flow control) when operating USB VCOM. Model Number – CL-S*** Displays the model name. Boot Version – *.* Displays the boot version. ROM Version – ******** Displays the ROM version. ROM Date – **/**/** Displays the date the ROM was prepared. ROM CheckSum – **** Displays the check sum of the ROM. Head Check – OK NG Displays the results of the head check. Setting the communication parity for the serial interface. Print Counter – ****.*** km Displays the print counter. Service Counter – ****.*** km Displays the service counter. Sensor Monitor – *.* V Displays the sensor level. Option Interface [Option I/F] – None LAN Displays the presence/absence of the optional interface. Print Pattern Current Config Current Config Global Config Sample Executes the test pattern. Head Check No Yes No Executes head check. 39 2 Printer Operation Mode Settings [Datamax Emulation] Top Menu Sub Menu Default Menu Remarks Factory Default No Yes No Initializes the set values of the configuration set to the state when the unit was shipped from the factory. Hex Dump No Yes No Sets the hex dump mode. Serial Monitor – – Displays the state of the serial interface. Auto Calibration [Auto Cal] See Through See Through Reflect Executes the calibration of the sensor. Sensor Monitor See Through See Through Reflect Displays the level of the sensor. Config Set 1 Config Set 1 Config Set 2 Config Set 3 Sets the Config Set. Global – configuration [Global Config] Note: To restore factory default settings, turn on printer power while pushing the MENU and PAUSE keys simultaneously, then press the FEED key and the STOP key sequentially. 40 Printer Operation Mode Settings [Zebra Emulation] 7 Zebra Emulation Top Menu Sub Menu Default Menu Page Setup Print Speed 7 IPS 2 to 10 IPS Printing speed setting. Print Darkness 12 00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj] 00 -10 to 10 Fine adjustment of darkness commands. Print Method TT TT (Thermal Transfer) Selection of Thermal Transfer (ribbon) or DT (Direct Thermal) Direct Thermal. Continuous Media Length [Cont Media Len] 4.00 inch 101.6 mm 0.25 to 32.00 inch 6.4 to 812.8 mm Setting media length of continuous media. Lower level = during mm mode. Vertical Position [Vertical Pos] 0.00 inch 0.0 mm -1.00 to 1.00 inch -25.4 to 25.4mm Adjusting printing start position. Horizontal Shift [Horizontal Shif] 0.00 inch 0.0 mm -1.00 to 1.00 inch -25.4 to 25.4mm Adjusting horizontal image position. Sensor Select Rear Adj Sensor Rear Adj Sensor Front Fixed Sen Selecting front fixed/rear adj. sensor. Media Sensor See Through See Through Reflect None Selecting media sensor. Small Media Adjustment [Small Media Adj] Off On Off Setting for small media. Small Media Length [Small Media Len] 1.00 inch 25.4 mm 0.25 to 1.00 inch 6.4 to 25.4mm Setting media length for small media. Symbol Set PM 50 symbols Setting symbol set. Sensor Monitor – – Displays level of sensor that is currently selected. Sensor Level 1.4 V 0.0 V to 3.0 V Selects threshold of the sensor. Paper End Level 2.80 V 0.01 V to 3.00 V Sets the paper end level. Cover Open Sensor [Cover Sensor] Off On Off Sets the cover open sensor. Buzzer Select Exec/Err Exec/Err All Error Key None Setting buzzer sounding conditions. Metric/Inch [Metric/Inch Sel] Inch Inch mm Sets the units. Max Media Length [Max Media Len] 10.00 inch 254.0 mm 1.00 to 50.00 inch 25.4 to 1270.0 mm Sets the maximum media length. Settings Lock Off On Off Prevents a command changing the set value. Keyboard Lock Off On Off Prevents a change by a key operation. Note: Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the “On” menu. Media Power Up Off On Off Selects whether or not to initiate media measurement when the power in ON. CI Lock Off On Off Activates/deactivates the CI command. System Setup 41 Remarks 2 Printer Operation Mode Settings [Zebra Emulation] Top Menu After Print Interfaces Sub Menu Default Menu Remarks Emulation Select [Emulation Sel] DM4 DM4 DMI DPP ZPI2 Selects DataMax/Zebra compatibility DM4: DataMax 400 DMI: DataMax IClass DPP: DataMax Prodigy Plus ZPI2: Zebra 2844Z Emulation Auto Detect [Emulation Auto] On On Off Setting emulation (Datamax/Zebra) auto detection. AutoConfigure [Auto Config] On On Off Automatically configures optional devices. On .... AutoConfigure enabled (Regardless of whether Function Select is set, if a peeler or cutter is installed, each mode is set automatically.) Off ... AutoConfigure disabled (A peeler of cutter is installed, but to not operate the peeler or cutter, turn it Off and the operation is selected by Function Select.) Function Select [Function Sel] Tear Off Tear Peel On* Cut On** Selects the operation when the AutoConfigure is set to Off. Designates the paper position based on each option. The operation of this device is enabled during selection. At the same time, the parameters of the f command of Prodigy Plus are emulated for each optional device. Cutter Action Backfeed Backfeed Through Sets the cutter action. With the optional AutoConfigure On, printing is executed only when the cutter is installed or only when Cut is selected by Function Select. Backfeed is always set after cutting. Through is set at the rear end of sheets 1 to n-1 when the number of copies = n, and the rear end of the final page of single sheet and the copy is backfeed. Paper Position 0.00 inch 0.00 mm Peel/Cut/Tear Off 0.00 to 2.00 inch 0.0 to 50.8 mm Peel/Cut/Tear On -1.00 to 1.00 inch -25.4 to 25.4 mm Adjusts the stop position. It is based on the inch/millimeter setting. There are initial values of the stop position for each device set above, and later, relative values are set. Menu Key Action Enters Menu Enters Menu Repeat Last One Sets the menu key action. Enters Menu: Enters the menu setup mode. Repeat Last One: Last one is issued only for the final page. In the case of a count, afterwards, only last one is issued. Note: Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the “Repeat Last One” menu. RS-232C Baud 9600 115200 57600 38400 19200 9600 4800 2400 Setting the baud rate of the serial interface. • All settings related to the interface are enabled after the power is reconnected. * Only when peeling option is mounted. ** Only when cutter is mounted. 42 Printer Operation Mode Settings [Zebra Emulation] Top Menu Machine Information [Machine Info] Test Mode Sub Menu Default Menu Remarks RS-232C Parity None None Odd Even Setting the communication parity for the serial interface. RS-232C Length 8 bits 8 bits 7 bits Setting the character length for the serial interface. RS-232C Stop bit [RS-232C Stopbit] 1 bit 1 bit 2 bits Setting the stop bit for the serial interface. RS-232C X-ON On Yes On Yes Off No Selectively setting the X-ON flow control of the serial interface. IEEE1284 On On Off Setting both direction of the Centro Interface. USB Device Class [USB Device Clas] Printer Printer VCOM Selects the USB device class. USB VCOM Protocol [VCOM Protocol] Auto Auto DTR X-ON Selects the protocol (flow control) when operating USB VCOM. Model Number – CL-S*** Displays the model name. Boot Version – *.* Displays the boot version. ROM Version – ******** Displays the ROM version. ROM Date – **/**/** Displays the date the ROM was prepared. ROM CheckSum – **** Displays the check sum of the ROM. Head Check – OK NG Displays the results of the head check. Print Counter – ****.*** km Displays the print counter. Service Counter – ****.*** km Displays the service counter. Sensor Monitor – *.* V Displays the sensor level. Option Interface [Option I/F] – None LAN Displays the presence/absence of the optional interface. Print Pattern Current Config Current Config Global Config Sample Executes the test pattern. Head Check No Yes No Executes head check. Factory Default No Yes No Initializes the set values of the configuration set to the state when the unit was shipped from the factory. Hex Dump No Yes No Sets the hex dump mode. Serial Monitor – – Displays the state of the serial interface. Auto Calibration [Auto Cal] See Through See Through Reflect Executes the calibration of the sensor. Sensor Monitor See Through See Through Reflect Displays the level of the sensor. Config Set 1 Config Set 1 Config Set 2 Config Set 3 Sets the Config Set. Global – configuration [Global Config] Note: To restore factory default settings, turn on printer power while pushing the MENU and PAUSE keys simultaneously, then press the FEED key and the STOP key sequentially. 43 2 Printer Operation Quick Setup of the Print Method Menu Setup Mode (p.31) The print method (thermal transfer method/direct thermal method) can be set using operation panel in addition to menu setting mode. Caution Be sure to always shut off the operation of print before changing a setting. You cannot change a setting during printing (including pause). Setting method Keep the MENU key held down. Each time the PAUSE key is pushed, the printer switches between thermal transfer mode and direct thermal mode. PAUSE MENU Hold Press/Release  If thermal transfer is selected, the buzzer sounds once and the LCD briefly displays “Print Method, TT” before returning on-line.  If direct thermal is selected, the buzzer sounds twice and the LCD briefly displays “Print Method, DT” before returning on-line. Note: If you just press the MENU button on its own and do not press PAUSE, you will enter the full Menu Setup Mode. 44 Printer Operation Emulation Auto-Detection Menu Setup Mode (p.29, p38, p42) Ordinarily emulation switching is conducted in the Menu Setup mode. However, switching can also be conducted using the Emulation AutoDetection function outlined below. The following message is displayed on the LCD when the Zebra emulation (ZPI2) command is detected during Datamax emulation. ZPI2 detected. Switch emulation ? No Yes By selecting “Yes” the printer will reboot and automatically switch to ZPI2 emulation. The printer will return to the On Line Ready status if “No” is selected. The following message is displayed in the LCD when the Datamax command is detected during Zebra emulation. DMX detected. Switch emulation ? No Yes By selecting “Yes” the printer will reboot and automatically switch to Datamax emulation (DM4/DMI/DPP). The printer will return to the On Line Ready status if “No” is selected. Note: • The Emulation Auto-Detection function will not work if the “Emulation Auto Detect” command in the Sub Menu in the “System Setup” in the Top Menu is set to “Off ”. (The command is set to “On” when shipped from the factory) • After the Emulation Auto-Detection function is activated once, this function will not work again unless the printer is turned OFF and ON. 45 3 Printer Adjustments Sensor Adjustments and Calibration The sensing level of both the transparent (see thru) and reflective sensors is adjusted separately and independently. Firstly, the sensor type must be selected using the Sensor Method Selection shown below. Then the adjustment and calibration of the sensor can be made. The front sensor or adjustable sensor is selected using the Adjustable sensor on the sub menu that is in Page Setup on the main menu. (See “Chapter 2. Printer Operation”). The adjustable rear sensor is set by Factory Default. Entering Sensor Adjustment Mode 1. Turn on the power while pushing the PAUSE key, FEED key, and STOP key simultaneously. PAUSE STOP FEED Power Switch 2. After “Sensor Cal Mode” lights up, release the keys to change the printer to sensor adjustment setting mode. Sensor Cal Mode See Through POWER Installing the Media (p.24) ERROR Quick Sensor Selection Method (Transparent ↔ Reflective) To switch from transparent to reflective sensor, hold down the MENU key and then press the STOP key. Each time you press the STOP key, you switch to back and forth between the two sensor types. If the transparent sensor is selected, “See Through” is displayed and the buzzer sounds once. If the reflective sensor is selected, “Reflect” is displayed and the buzzer sounds twice. STOP Sensor Cal Mode Reflect MENU Hold POWER 46 ERROR Press/Release Printer Adjustments Sensor Adjustments and Calibration Adjusting the Transparent sensor Installing the Media (p.24) Quick Sensor Selection Method (Transparent ↔ Reflective) (p.46) 1. The transparent sensor is selected. 2. Install only the liner media (label backing paper) with the label media removed so that it will pass between the platen roller and the media sensor. (Be careful that media with black marks does not pass the media sensor.) Then close the sensor arm and the printhead. Upper sensor Label Media gap Liner media Bottom sensor 3. If the Pause Key is pressed then released while the MENU key is continually pressed, the sensor is automatically adjusted. PAUSE Sensor Cal Mode Executing MENU Hold Press/Release 4. When automatic adjustment stops normally, “Succeeded” is displayed by the LCD. If it stops abnormally (adjustment is impossible), ERROR LED flashes and “Failed” is displayed on the LCD. Sensor Cal Mode Succeeded 5. If the STOP key is pressed, the Printer completes sensor adjustment and the printer restarts. 47 3 Printer Adjustments Sensor Adjustments and Calibration Adjusting the Reflective sensor Quick Sensor Selection Method (Transparent ↔ Reflective) (p.46) 1. The reflective sensor is selected. 2. With the reflective sensor selected, install the label media so that it is between the platen roller and the media sensor. Be careful that black mark and media gap do not pass the media sensor. Then close the sensor arm and the printhead. Label Black mark Liner media Bottom sensor 3. If the Pause Key is pressed then released while the MENU key is continually pressed, the sensor is automatically adjusted. Sensor Cal Mode Executing 4. When automatic adjustment stops normally, “Succeeded” is displayed by the LCD. If it stops abnormally (adjustment is impossible), ERROR LED flashes and “Failed” is displayed on the LCD. Sensor Cal Mode Succeeded 5. If the Cancel (STOP) key is pressed, the Printer completes sensor adjustment and the printer restarts. 48 Printer Adjustments Media Thickness Adjustment Installing the Media (p.24) The printer is already factory-set to the requirements of proper print quality while using the recommended labels. If the print quality is inferior because of the different type of media, adjust the printhead position in the following manner: Self Print Mode (p.30) When using standard labels, or thermal media 1. Looking in at the media thickness check window, reset the printhead offset so that it comes to the center line (middle of the three lines) by turning the media thickness adjustment screw with a screwdriver. Then turn the media thickness adjustment screw two to four times counterclockwise with a screwdriver. (Factory setting: two turns.) 2. Make fine adjustments by checking the self-test print. Self Print Mode (p.30) When using thick media (tags or other media) 1. Looking in at the media thickness check window, reset the printhead position so that it comes to the center line (middle of the three lines) by turning the media thickness adjustment screw with a screwdriver. 2. Then turn the media thickness adjustment screw two to four times clockwise with a screwdriver. 3. Make fine adjustments by checking the self-test print. Media thickness adjustment screw Media thickness check window The relationship between the printhead heating element and the media thickness check window is shown below: Printhead position for labels Media thickness adjustment screw a Printhead heating element Platen Printhead position for tags Media thickness adjustment screw Printhead heating element b Platen 49 Media thickness check window Media thickness check window 3 Printer Adjustments Media Width Adjustment Installing the Media (p.24) Self Print Mode (p.30) The printer is already factory-set to the value of media width: 112 mm (4.4 in). When you use narrow media, adjust the printhead pressure in the following: 1. Looking in at the check window on the upper frame, align the mark (the left end of white plastic) with the width of media by turning the media width adjustment knob. (The printhead must be closed.) 2. Make fine adjustments by checking the self-test print. When the print on right side is too light: Move the mark (white) to the right side by turning the media width adjustment knob clockwise. When the print on the left side is too light: Move the mark to the left side by turning the media width adjustment knob counterclockwise. Media width check window Check window Media width adjustment knob Width of media 25.4 mm 1 in 50.8 mm 2 in 76.2 mm 3 in 101.6 mm 4 in When ribbon wrinkles or media screws with media width of 4 in or more Factory setting 50 Printer Adjustments Adjusting the Ribbon Setting the Ribbon (p.26) Ribbon tension in this printer is already adjusted for the recommended ink ribbon and media and is very tolerant to different types of media. However, it may slip due to imperfect combinations of ribbon and media and it is possible that you will see a “Ribbon End” message even though the ribbon is not finished. This is more likely to happen with narrow width ribbons, especially those less than 50mm (2 inches). To resolve this problem and obtain the optimum printing condition, make adjustments in the following manner (this should be done after the printhead pressure adjustments on the previous page are made): Adjusting Places Winding section Feeding section adjust-screw adjust-screw When turning adjust-screw, use a flat-tip screwdriver. Adjusting Method 1. General ribbon and media Factory setting: both marks on winding and feeding sections are set to STANDARD so as to obtain the optimum printing condition for the recommended ink ribbon and media. Winding section TENSION Feeding section STANDARD LOW TENSION STANDARD LOW SUPER LOW 51 3 Printer Adjustments Adjusting the Ribbon 2. Easy-to-slip ribbon and media If a message ‘Ribbon Out’ is shown, set the mark on the feeding section to LOW by turning the adjust-screw. Winding section TENSION Feeding section STANDARD LOW TENSION STANDARD LOW SUPER LOW 3. Especially-easy-to-slip ribbon and media If a message ‘Ribbon Out’ is still shown, although Step 2 has been performed, set the mark on the feeding section to SUPER LOW by turning the adjust-screw. Winding section Feeding section TENSION STANDARD LOW TENSION STANDARD LOW SUPER LOW 4. When ribbon is broken during printing Ribbon may be broken if it is narrow in width and printhead heat temperature is high. In that case, set the mark on the feeding section to SUPER LOW and set the mark on the winding section to LOW by turning adjust-screw respectively. Note: If the problem is still not resolved, please contact our service personnel. Winding section Feeding section TENSION STANDARD LOW TENSION STANDARD LOW SUPER LOW 52 Printer Adjustments Moving the Adjustable Sensor Operating procedure Menu Setting Table (p.37) Ensure the adjustable sensor is selected. Measure your required detection position beforehand, using the scale on the upper guide rail. Move the adjustable sensor to the required detection position by tuning the adjustable knob; it is useful to align the yellow mark on the top of the adjustable sensor with the scale showing the required detection position. Top view Adjustable knob Scale Mark (yellow) 59mm (sensor usable range) 118mm (max. media width) 53 3 Printer Adjustments Cleaning Wipe off any foreign matter such as media dust, dirt and adhesive substances built up around the printhead and platen with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen etc. It is particularly important to clean the thermal printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the thermal printhead. Note: Always use the head cleaner when cleaning the thermal printhead. Thermal printhead Head cleaner To clean the entire surface of the platen, rotate the platen little by little with your thumb using a cheese cloth. Do not touch the platen with your bare hands. Ribbon guide roller Guide shaft Platen Caution Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using "excessive amounts" of ethyl alcohol to clean the platen. Excessive use will harden the platen surface prematurely. 54 4 Troubleshooting Troubleshooting This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consult with the service personnel at the dealer where you purchased the printer. Connection to Power (p.17) Indication The LED do not light up when printer power is connected. Check 1) Is the plug of the power cord correctly inserted into the electric outlet? 2) Is the connector of the power cord correctly inserted into the power inlet of the printer? 3) I s t h e p o w e r c o r d damaged? 4) Is power supplied to the electric outlet the printer is connected to? 5) Is the main fuse in the building’s fuse box burnt out? Cleaning (p.54) Paper is feeding, but nothing is printed. Setting the Ribbon (p.26) Installing the Media (p.24) Setting method (p.26) Menu Setting Table (p.37) Cleaning (p.54) The printer is not printing neatly. 1) Is the thermal printhead dirty? Is a label stuck to the head? 2) Is the recommended ribbon or a ribbon of the same type used? 1) Are the media and the ribbon correctly set? 2) Is the printing density too high or too low? 3) Is the platen dirty? Is it deformed? 55 Corrective action 1) Insert the plug of the power cord correctly in the electric outlet. 2) Insert the connector of the power cord correctly into the power inlet of the printer. 3) Replace the power cord. Consult with the dealer where the printer was purchased to make sure you obtain a cord made especially for the printer. Note: Do not use any power cord except one made especially for the printer. 4) Check to make sure power is supplied to the outlet. If there are any problems, make sure power is supplied to the building. Or find out if a power failure has occurred. 5) If necessary, replace the main fuse in the building’s fuse box, and reset the main breaker. Ask a qualified s e r v i c e m a n to c a r r y o u t t h e replacement. 1) If it is dirty, remove the dirt with the attached head cleaner. If a label is stuck to the thermal printhead remove it. Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol. 2) Use the recommended ribbon or a ribbon of the same type. 1) Correctly set the media and the ribbon. 2) Set the appropriate printing density using the menu or control software. 3) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it. Note: Consult with the dealer that supplied the printer concerning the replacement. 4 Troubleshooting Indication The printer is not printing neatly. Setting the Ribbon (p.26) Media Thickness Adjustment (p.49) Media Width Adjustment (p.50) Installing the Media (p.24) Setting method (p.26) Cleaning (p.54) The printing position changes. Check 4) Is the thermal printhead dirty? Is a label stuck to the head. 5) Is the recommended ribbon or a ribbon of the same type used? 6) Is the thermal printhead in the correct position for the media that is used? 7) Is the printer’s head pressure balance correct for the width of the media that is used? 1) Are the media and the ribbon correctly set? 2) Is the platen dirty? Is it deformed? LED Functions (p.21) 3) Are the data contents and the command signals from the host appropriate? Menu Setting Table (p.37) 4) Are the menu values set appropriately? 5) Are the sensitivities of the media sensors appropriate for the media that is used? Adjusting the Ribbon (p.51) Adjusting the Ribbon (p.51) Setting the Ribbon (p.26) The ribbon is wrinkled The ribbon slips (ribbon dirt is produced.) The ribbon does not wind. 1) Is the ribbon tension suitable for the ribbon that is used? 2) Is the ribbon used correctly balanced to the right and left? 3) Is the printing density too high? 4) Are the media and ribbon the recommended products or equivalent products? 1) Is the ribbon tension suitable for the ribbon that is used? 1) Is the ribbon set in the correct course? 2) Is the ribbon winding direction reversed? 56 Corrective action 4) If it is dirty, remove the dirt with the attached head cleaner. If a label is stuck to the head, remove it. Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead .) If adhesive label material is stuck to the print head, remove it with a soft cloth soaked in ethyl alcohol. 5) Use the recommended ribbon or a ribbon of the same type. 6) Adjust the offset of the thermal printhead with the media thickness adjustment dial. 7) Adjust the thermal printhead pressure with the media width adjustment dial. 1) Correctly set the media and the ribbon. 2) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it. Note: Consult with the dealer that supplied the printer concerning the replacement. 3) If an error message is displayed, check the content of the software and the communication status set by the host computer. 4) Set the correct menu values using the operating panel or the host computer. 5) Set the media sensitivity to appropriate values. If this does not solve the problem, change the “Sensor level” that is set in the “System setup.” 1) Adjust the tension with the adjustscrew. 2) Adjust the left - right balance with the media width adjustment knob. 3) Set the appropriate printing density using the menu or control software. 4) Use the recommended products or equivalent products. If this does not correct the problem, contact a service representative. 1) Adjust the tension with the adjustscrew. 1) Set the ribbon in the correct course. 2) Set the correct winding direction. Appendixes Appendixes Specifications Item Printing Description Printing method Resolution Thermal transfer/Direct thermal Main scanning line density: 203 dots/inch (8 dots/mm) Sub- scanning line density: 203 dots/inch (8 dots/mm) Head 864 dots (printable dots: 832 dots) Printing speed Print mode Media Ribbon Max. print width 104 mm 4.1 inch Max. print length 812.8 mm 32 inch Print density Print density is adjustable with software Printing speed setting 2 - 10 inches per second Batch mode Normal printing (single or multiple sheets) Tear off mode Feeds back media to the tear-off position after printing is completed. Cut mode *1 Prints while cutting at designated sheet units. The following two kinds of cut mode operations are done. • Backfeed • Cut through (Cut through refers to stopping part-way through printing the ‘next label’ to make the cut. After cutting, printing restarts but there is a chance of a small gap or mark at the temporary stop position.) Peel mode*2 Peels labels from the liners after printing them. Types of media Roll, fanfold (continuous media, die-cuts, continuous tags. paper or tickets) Recommended media Thermal transfer: label media (RPR-W Ricoh) Direct thermal media: label media (150LA-1 Ricoh), tag media (TB2E0V, Mitsubishi Paper) Max. media width 118.0 mm Min. media width 25.4 mm 1.00 inch Min. label width 7.62 mm 0.30 inch Min. label pitch*3 6.35 mm 0.25 inch Max. media thickness 0.254 mm 0.01 inch Max. media length 812.8 mm 32 inch Min. media length 6.35 mm 0.25 inch Min. media thickness 0.0635 mm 0.0025 inch On-board roll media diameter Max. outside diameter: 203mm 8 inch Media core: 38 to 76 mm 1.5 to 3 inch Recommended ribbon B110A Ricoh 4.65 inch Max. ribbon width 114.0 mm 4.50 inch Min. ribbon width 25.4 mm 1.00 inch Max. ribbon length 450.0 m 1,476 ft Max. roll diameter 86.5 mm 3.40 inch Inner diameter of the paper core 25.4 ± 0.25 mm 1.00 ± 0.01 inch Ribbon end tape length Max. 80.0 mm 3.15 inch Ribbon end detection Ribbon out is detected by the ribbon encoder 57 Appendixes Specifications Item Description Bar code One-dimension (for Datamax emulation) • Code 3 of 9 • UPC-A • UPC-E • EAN-13 (JAN-13) • EAN-8 (JAN-8) • Interleaved 2 of 5 • Code 128 • HIBC (Modulus 43-used code 3 of 9) • Codabar (NW-7) • Int 2 of 5 (Modulus10-used Interleaved 2 of 5) • Plessey • Case Code • UPC 2DIG ADD • UPC 5DIG ADD • Code 93 • Telepen • ZIP • UCC/EAN128 • UCC/EAN128 (for K-MART) • UCC/EAN128 Random Weight • FIM Bar code (for Zebra emulation) Two-dimension UPS Maxi Code, PDF-417, Data Matrix, QR Code, Aztec, RSS One-dimension • Code 11 • Interleaved 2 of 5 • Code 39 • EAN-8 • UPC-E • Code 93 • Code 128 • EAN-13 • Industrial 2 of 5 • Standard 2 of 5 • ANSI CODABAR • LOGMARS • MSI • Plessey • UPC/EAN Extensions • UPC-A • POSTNET • Planet Two-dimension • Code 49 • PDF-417 • CODA BLOCK • UPS Maxi Code • Micro PDF-417 • Data Matrix • QR Code • RSS • TLC39 Font (for Datamax emulation) 1. Seven kinds of fixed pitch font • Overseas, English fonts and European fonts 2. OCR fonts OCR-A*4, OCR-B*4 3. Proportional fonts CG Triumvirate smooth font CG Triumvirate Bold smooth font (6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points) • Character set: Conforms with code page 850 standards 4. True type™ rasterizer*5 Font (for Zebra emulation) 1. Five kinds of fixed pitch font • Overseas, English fonts and European fonts 2. OCR fonts OCR-A, OCR-B 3. Proportional font CG Triumvirate Condensed Bold 4. True type™ rasterizer*5 Symbol set PC866U Ukraina, PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop, ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5, ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9, ISO 8859/5 Latin/Cyrillic, ISO 69: French, ISO 21: German, ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-858 Multilingual, Microsoft Publishing, PC-8, Code Page 437, PC-8 D/N, Code Page 437N, PC-852 Latin 2, PC-851 Latin/Greek, PC-862 Latin/Hebrew, Pi Font, PC-850 Multilingual, PC-864 Latin/Arabic, PC-8 TK, Code Page 437T, PC-1004, PC-775 Baltic, Non-UGL, Generic Pi Font, Roman-8, Roman-9, ISO 17: Spanish, ISO 11: Swedish, Symbol, PS Text, ISO 4: United Kingdom, ISO 6: ASCII, Ventura International, Ventura Math, Ventura US, Windows 3.1 Latin 1, Wingdings, Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith), Windows 3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5 Control language Conforms to Datamax® programming language*6 and Zebra programming language*7 Outline of electronic devices CPU 32Bit RISC CPU ROM Standard equipment: FLASH ROM 4MBytes (User area: 1MByte) RAM (for Datamax E.) Standard equipment: SDRAM 16MBytes (User area: 1MByte) RAM (for Zebra E.) Standard equipment: SDRAM 16MBytes (User area: 4MByte) 58 Appendixes Specifications Item Media detection sensors Description Transparent sensor Detects media gap between labels, notches on tags, and media out Reflective sensor Detects reflective mark on back of media and media out Label peeling sensor*1 Communication interfaces Communication interface options Parallel*8 IEEE1284 (compatible, Nibble, ECP mode) Serial 2400 4800 9600 19200 38400 57600 115200bps USB FULL Speed USB1.1 Network Wired ethernet (10-BASE-T/ 100-BASE-TX) or Wireless LAN Indications and switches LCD 128 X 64 dots, STN graphic type LED POWER, ERROR Buzzer Alarms, errors, etc. Operating panel keys PAUSE, FEED, STOP, MENU Head-up detection sensor Detects head open Power (standards) Power switch Turns power on and off Accoustic noise 55 dB (by EN ISO7779) 100-240V (-10%+6%), 3.0-1.5A, 50/60Hz U.S.A./Canada: UL 60950-1, CSA No.60950-1, FCC Part15 SubpartB (ClassA) Europe: EN 60950-1, EN 55022 (ClassA), EN 55024, EN 61000-3-2, EN 61000-3-3 Environment Operating temperature conditions: Storage temperature conditions: Operating temp. 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: ventilation, and natural convection) Temp. –20 to 60°C, humidity 5 to 85% (Conditions: ventilation, and natural convection) Operating assurance temperature Printing assurance temperature 80 85 40 Humidity % Humidity % 30 5 0 5 Temperature °C 35 40 Conditions assuring operation and printing Approx. Temperature °C 60 255(W) X 490 (D) X 265 (H) mm 10(W) X 19.3 (D) X 10.4 (H) inch Unit: mm (inch) Approx. 265 (10.4) External dimensions -20 Storage assurance temperature Approx. 255 (10) 59 Approx. 490 (19.3) Appendixes Item Description Weight Approx. 13.3 kg (29.3 lb.) Accessories Test label media, Test ribbon, CD-ROM (User’s Manual), Quick start guide, Head cleaner, Power cord, Media holder bar and Media holder guide, Ribbon holder, Paper core Option Auto-cutter unit, Peeler unit and Ethernet interface board *1, *2: *3: *4. *5: *6: *7: *8: Options can be separately purchased. When a media pitch of less than 1 inch is used, activate the "Small Label Printing" setting in the "Printing Setting." The OCR font may have a low recognition rate according to the reader. UFSTTM and TrueTypeTM rasterizer are licensed from Agfa Corporation. TrueTypeTM is a trademark of Apple Computer. UFSTTM is a trademark of Agfa Corporation. TrueTypeTM is a trademark of Apple Computer. Datamax® is a registered trade mark of Datamax Bar Code Products Corporation. Zebra® is a registered trade mark of Zebra Technologies Corporation. This interface is Non-L. P. S. (Limited Power Source). 60 Appendixes Interfaces This printer is connected to a computer and prints according to commands sent from the computer. There are three types of computer interfaces, and these are connected to devices suited to each type of interface. The printer can also be connected to a computer by the optional Ethernet. Serial Interface Specifications System Start/stop asynchronous duplex communication Signal level RS-232C Baud rate 2400, 4800, 9600, 19200, 38400,57600, 115200bps Bit length 7Bit, 8Bit Stop bit 1Bit, 2Bit Parity Odd, even, none Connector D-SUB 25PIN Signal line and pin arrangement Pin No. Signal code Signal name Function 1 FG Protective grounding 2 TXD Transmitted data 3 RXD Received data Signal line that transmits data from other devices to the printer 4 RTS Transmission request Pull up to +5.4V through 3.3kΩ 5 NC ------ 6 DSR Data set relay Signal line that is active when an external device can interface with the printer 7 SGND Signal line ground Shows the ground level of the signal line 8-13 NC ------ Not used 14 VCC +5V (FACTORY USE ONLY ) 15-19 NC ------ Not used 20 DTR Data terminal relay 21-25 NC ------ 61 Protective grounding Signal line that transmits data from the printer to other devices Not used Signal line that is active when an external device can interface with the printer Not used Appendixes Interfaces XON/XOFF Protocol Requirements to output X-ON code • Communication is possible when the power is on. • When the receive buffer has less than 128 bytes available, XOFF code is output, then the receive buffer has at least at least 1024 bytes available. Requirements to output the X-OFF code • When the receive buffer has less than 128 bytes available Receive buffer 16K bytes XOFF 128 bytes 1024 bytes XON DTR Protocol Conditions when the DTR signal is “Ready (High)” All the following conditions are satisfied. • The receive buffer is 128 bytes or more available capacity. * When the receive buffer has less than 128 bytes available and the DTR signal has changed to BUSY (Low) status, BUSY status is maintained until the capacity of the receive buffer has reached 1024 bytes or more. Conditions when DTR signal is “Busy (Low)” • When the receive buffer has fallen to less than 128 bytes available. 62 Appendixes Interfaces Parallel Interface Specifications Transmission mode 8-bit parallel data Receive buffer size 16K bytes Transmission modes Compatible mode It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics. NIBBLE mode Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer. In reverse channel transmission, the data is nibble transmitted in two parts using four status lines (Fault, Select, PE, and Busy). And nibble mode can be used along with compatible mode to send data in two directions. ECP mode ECP mode permits bi-directional asynchronous data transmission, and thanks to its interlock handshake, it does not require the timing necessary with compatible mode. Signal level IEEE1284 standard Signal line and pin assignment table Pin No. Signal name I/O Function 1 *STROBE Input Strobe signal to read in 8-bit data 2-9 DATA1-8 Input 8-bit parallel signal 10 *ACKNLG 11 BUSY 12 PERROR Output Signal specifying media out 13 SELECT Output Signal specifying if the printer is on-line (printing enabled) or off-line (pausing) 14 AUTOFD Input 15 NC --- Not used 16 GND --- Signal ground 17 FGND --- Frame ground 18 P.L.H Output 8-bit data request signal Output Signal specifying printer busy Invalid (ignored) Output Peripheral logic high (pull up to +5V at 1kΩ) 19-30 GND --- 31 *INIT Input 32 *FAULT 33-35 NC --- 36 SELECTIN Input Ground for twisted pair return Printer reset Output Signal specifying printer error 63 Not used Invalid (ignored) Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Change in the status of a signal line in compatible mode :LH :LH :HL :HL Paper end Busy PError Select nFault Error other than paper end • Head open • Other Busy :LH PError : L  unchanged Select : H  L nFault : H  L Conditions for Busy • Receive buffer full • Data being read • Error Compatible timing specification [When power is on] (Time it goes off-line) PowerOn Reset BUSY *ACK SELECT [While receiving data] Data0-7 *Strobe BUSY 0.5µs 0.5µs 0.5µs Note: Busy rises when *Strobe signal starts, and data is latched with *Strobe signal starts. 64 Appendixes Interfaces [While receiving INIT signal] Min. 10 to 15µsec *Init BUSY *Ack *Fault SELECT Note: If the *Init signal does not have width of 10 to 15µsec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived. Relation of the timing of the BUSY signal and the *ACK signal [Center – ACK] BUSY *ACK Approx. 2µsec 65 Appendixes Interfaces USB Interface Specifications Standards Complies with Universal Serial Bus Specification Transmission speed Compatible with 12Mbps (full speed) transmission Receive buffer 16K bytes Connector DUSB DUSB-BRA42-T11(DDK) Signal line and pin arrangement Pin No. Signal code Signal 1 VBUS USB power USB power (+5V) 2 D+ Signal line + + signal line 3 D– Signal line – – signal line 4 GND GND 66 Function GND Appendixes Replacing the Interface Board Caution Always turn off the power to the printer before replacing the interface board. Do not pull it out with unnecessary force. This will cause an accident. Replacement Method 1. Remove the screws (2) that anchor the bracket of the interface board then pull the interface board towards you. When you do this, be careful not to perform any unreasonable operations that will damage the connecting cable and do not pull the cable too much. If you do, it will cause a malfunction. Interface Board Interface Cable Rear Side Screw 2. Remove the connecting cable from the interface board and reconnect the cable to the connector of the replacement interface board Interface Board Rear Side Interface Cable 67 Appendixes Replacing the Interface Board 3. Insert the interface board into the printer so that the connecting cable does not catch on the printer, then use the screws (2) that you removed to anchor the bracket. Interface Board Rear Side Screw 68 363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 Fax:(310) 781-9152 http://www.citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8PA Germany United Kingdom Tel: +49 (0) 711 3906 420 Tel: +44 (0) 20 8893 1900 Fax:+49 (0) 711 3906 405 Fax: +44 (0) 20 8893 0080 http://www.citizen-europe.com 6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511. Japan Tel: +81 (0) 42 468 4608 Fax:+81 (0) 42 468 4996 http://www.citizen-systems.co.jp JN74902-20F PMC-0712

Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : Yes
Encryption                      : Standard V2.3 (128-bit)
User Access                     : Print, Extract, Print high-res
Page Count                      : 70
Page Mode                       : UseOutlines
XMP Toolkit                     : XMP toolkit 2.9.1-14, framework 1.6
About                           : uuid:71245af1-8e0e-47e4-90d7-0223fad59f98
Producer                        : Acrobat Distiller 4.05 for Macintosh
Create Date                     : 2007:12:18 13:44:40Z
Modify Date                     : 2007:12:18 16:59:36+09:00
Metadata Date                   : 2007:12:18 16:59:36+09:00
Creator Tool                    : PageMaker 6.5J
Document ID                     : uuid:0e5eb822-4559-4486-a86c-0b9c9d04f714
Instance ID                     : uuid:4e87a468-7599-4344-9024-2b990712e3df
Format                          : application/pdf
Creator                         : G4Mac-02
Title                           : JN74902-20F_01-18.p65
Author                          : G4Mac-02
EXIF Metadata provided by EXIF.tools

Navigation menu