Citizen Systems Cl S700 Users Manual JN74902 20F_01 18.p65

CL-S700 to the manual 8edde841-333f-4405-81f0-4efe11aab869

2015-02-05

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Page Count: 70

COVER
CONTENTS
Before Operation
Setup
Printer Operation
Printer Adjustments
Troubleshooting
Appendixes

CL-S700

Thermal Transfer Barcode & Label Printer

USER'S MANUAL

CONTENTS

Before Operation

INTRODUCTION -------------------------------------------------------------------- 3

COMPLIANCE STATEMENT FOR EUROPEAN USERS ----------------------------- 4

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ----------------------- 4

EMI COMPLIANCE STATEMENT FOR CANADIAN USERS------------------------ 5

ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ----- 5

IMPORTANT SAFETY INSTRUCTIONS--------------------------------------------- 6

NOTICE ------------------------------------------------------------------------------- 7

SAFETY INSTRUCTIONS ------------------------------------------------------------ 8

Chapter 1 Setup

Confirmation of Carton Contents -------------------------------------------------10

Part Names and Functions---------------------------------------------------------- 11

Connection to Power ---------------------------------------------------------------17

Driver Installation -------------------------------------------------------------------17

Connection to a Computer --------------------------------------------------------18

Chapter 2 Printer Operation

Power ON/OFF ----------------------------------------------------------------------19

Normal Operating Mode ---------------------------------------------------------- 20

Setting the Media ------------------------------------------------------------------ 22

Setting the Ribbon ----------------------------------------------------------------- 26

Mode Settings ---------------------------------------------------------------------- 29

Quick Setup of the Print Method ------------------------------------------------- 44

Emulation Auto-Detection -------------------------------------------------------- 45

Chapter 3 Printer Adjustments

Sensor Adjustments and Calibration --------------------------------------------- 46

Media Thickness Adjustment ----------------------------------------------------- 49

Media Width Adjustment ---------------------------------------------------------- 50

Adjusting the Ribbon -------------------------------------------------------------- 51

Moving the Adjustable Sensor ---------------------------------------------------- 53

Cleaning ---------------------------------------------------------------------------- 54

Chapter 4 Troubleshooting --------------------- 55

Appendixes

Specifications ---------------------------------------------------------------------- 57

Interfaces --------------------------------------------------------------------------- 61

Replacing the Interface Board ---------------------------------------------------- 67

❚❚❚ Main Features ❚❚❚

The printer is designed for all day-to-day operations to be accessible from the front of the

printer so there is no need to move items near to the printer for access for media loading.

<Hi-OpenTM printer case>

The main printer’s case lifts directly upwards meaning that no space is needed on either side of

the printer. The power switch is located in a recessed panel at the front of the printer so it can

be easily accessed without moving the printer.

The Hi-LiftTM metal print head mechanism opens so that it is completely clear of the media path

so that the paper and ribbons can be loaded without any part of the printer in the way.

The clear, easy-to-see backlit LCD makes both configuration and operation easy with simple

messages about the printer’s status and also the ability for quick configuration when needed.

The printer features an adjustable media sensor which allows the customer to use any type of

media. The media (label) rolls can be inside or outside would. Similarly, the ink ribbon can be

wound either way: ‘ink in’ or ‘in out’.

The patented ARCPTM function - Active Ribbon Control and Positioning - maintains even ribbon

tension from beginning to end of a ribbon. This eliminates ribbon wrinkle and improves print

positioning, especially for small labels. Smudging caused by ribbon slippage is also removed.

This printer contains both the Datamax and Zebra emulations. By using the keys on the operation

panel, it is easy to simply switch between the two emulations to run your program.

Parallel, Serial and USB interfaces are supplied as standard and optional Ethernet and Wireless

LAN boards can be fitted quickly and easily. An auto-cutter and peeler option is also available

and can be easily installed.

INTRODUCTION

Thank you for purchasing a Citizen CL-series label printer offering high performance printing at up to 10 inches

per second on media up to 4.65 inches wide.

COMPLIANCE STATEMENT

FOR EUROPEAN USERS

CE marking shows conformity to the following criteria and provisions:

Low Voltage Directive (73/23/EEC)/EN60950-1

EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than

55db(A).

This device is not intended for use at a video workstation in compliance with Bildscharb V.

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This Class A digital apparatus complies with Canadian ICES-003.

This equipment generates and uses radio frequency energy and if not installed and used properly,

that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and

television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of

Communications. This equipment is designed to provide reasonable protection against such

interference in a residential installation. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications not expressly approved by the grantee of this device could

void the user's authority to operate the equipment.

ETAT DE CONFORMITE EMI A L’USAGE

DES UTILISATEURS CANADIENS

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment,

c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences

avec la réception de la radio et de latélévision.

Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites applicables

aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique

édicté par le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans

une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les

réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est

demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:

•Réorienter l’antenne de réception.

•Installer l’ordinateur autre part, par égard pour le récepteur.

•Brancher l’ordinateur dans une prise de courant différente de façon à ce que l’ordinateur et le

récepteur soient branchés sur des circuits différents.

IMPORTANT SAFETY INSTRUCTIONS

•Read all of these instructions and save them for later reference.

•Follow all warnings and instructions marked on the product.

•Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp

cloth for cleaning.

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage

to the product.

•Slots and openings on the cabinet and the back or bottom are provided for ventilation.

To ensure reliable operation of the product and to protect it from overheating, do not block or cover these

openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar

surface. This product should never be placed near or over a radiator or heat register. This product should

not be placed in a built-in installation unless proper ventilation is provided.

•This product should be operated from the type of power source indicated on the marking label.

If you are not sure of the type of power available, consult your dealer or local power company.

•This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will

only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into

the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of

the grounding-type plug.

•Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked

on.

•If an extension cord is used with this product, make sure that the total of the ampere ratings on the

products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure

that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and

7.5 amperes for 220V-240V outlet.

•Never push objects of any kind into this product through cabinet slots as they may touch dangerous

voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any

kind on the product.

•Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and

removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or

other risks. Refer all servicing on those compartments to service personnel.

•The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket

outlet is installed near the equipment and shall be easily accessible.

•Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following

conditions:

A. When the power cord or plug is damaged or frayed.

B. If liquid has been spilled into the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally when the operating instructions are followed. Adjust only

those controls that are covered by the operating instructions since improper adjustment of other controls

may result in damage and will often require extensive work by a qualified technician to restore the product

to normal operation.

E. If the product has been dropped or the cabinet has been damaged.

F. If the product exhibits a distinct change in performance, indicating a need for service.

NOTICE

•Before use, be sure to read this manual. And keep it handy for reference when needed.

•The contents of this manual may change without prior notice.

•Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly

prohibited.

•We are not liable for any damage resulting from the use of the information contained herein, regardless of

errors, omissions, or misprints.

•We are not liable for any problems resulting from the use of optional products and consumable supplies

other than the designated products contained herein.

•Do not handle, disassemble or repair the parts other than those specified in this manual.

•We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.

•Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for

any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

•Please contact us if there are any mistakes or ambiguities within this manual.

•If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.

CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.

Indicates a situation which, if not observed and handled

properly, could result in death or serious injury.

Indicates a situation which, if not observed and handled

properly, could result in injury.

SAFETY INSTRUCTIONS

which must be strictly observed !

Caution

•To prevent personal injury or property damage, the following shall be strictly observed.

•The degree of possible injury and damage due to incorrect use or improperly following

instructions is described below.

Warning

Never perform the following. If not avoided, these may cause damage or trouble to the

printer or cause the printer to overheat and release smoke and cause burns or an electrical

shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off

immediately and remove the power cord from the outlet, then consult our service

personnel.

•Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.

•Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed

with salt or gas.

•Do not use a power voltage or frequency other than those specified.

•Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the

power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or

interface cable is increased.

•Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

•Do not plug the power cord into an outlet with many loads.

•Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If

drink or water is spilled, first be sure to turn the power off and remove the power cord from the

outlet, then consult our service personnel.

•Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children.

If the bag is pulled over a child’s head, it may cause suffocation.

Warning

: This is a mark to call attention to the reader.

•Prior to operation, read the safety instructions carefully and observe them.

•Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

•Be careful when moving or carrying the printer. Dropping the printer may cause injury or property

damage.

•Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could

slam shut, possibly causing injury.

•When the cover is open, be careful of the corners of the cover. They could cause injury.

•Do not open the printer during printing.

•When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner,

trichloroethylene, benzine, ketone or similar chemicals.

•Do not use the printer where there is a lot of oil, iron particles, or dust.

•Do not spill liquids or spray insecticide on the printer.

•Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

•Operate the control panel properly. A careless, rough handling may cause problems or malfunction.

Do not use such sharp-edged tool as a ballpoint pen for operation.

•Be careful of the edges of the plates so injury or property damage is possible.

•If a problem occurs during printing, stop the printer immediately and unplug the power cord from

the outlet.

•When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

•Prior to operation, read the safety instructions carefully and observe them.

•Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner

or heater or other source of unusually high or low temperature or humidity or excessive dust.

•Do not place the printer where chemical reactions occur, such as in a laboratory.

•Do not place the printer where air is mixed with salt or gas.

•The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer's

air vent to be blocked by a wall or other object.

•Do not put anything on the top of printer.

•Do not place the printer near a radio or television, and do not use the same wall outlet for the

printer and radio or television. Radio or television reception could be adversely affected.

•Use the power cord supplied with the product. Never use the power cord for other product.

•Do not put anything on the power cord or step on it.

•Do not drag or carry the printer with the power cord or interface cable.

•Avoid plugging the power cord into an outlet with many loads.

•Do not bundle the power cord when inserting the plug.

•Always grip the plug housing, not the cord, to plug/unplug the power cord.

•Make certain the power is turned off before connecting/disconnecting the interface cable.

•Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable,

use the shielded cable or twisted pair for each signal.

•Place the printer near the outlet where the power cord can be unplugged easily to shut off power.

•Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated

and there will be danger of electric shock.

Caution

General Precautions

Precautions When Installing the Printer

Setup

Confirmation of Carton Contents

Note: The empty carton and packing materials should be stored for future

shipping of the printer.

Removing the Packing Material

The printer is shipped with adhesive tape in place to hold the top cover

closed. Simply remove the two pieces of tape on either side of the top cover.

Then simply open the cover by lifting up and tipping it backwards.

There is another strip of adhesive tape that must be removed which holds

the mechanism closed for shipping. Remove the tape and attached paper by

carefully peeling from the plastic case.

Retain the tape should you need to transport the printer again. A further

piece of packing paper is inside the mechanism and you can remove this

when the head is opened as explained later in the manual.

Printer

CD-ROM Quick-start Guide

Media holder barMedia holder guide

Head cleaner

Paper Core

(for ribbon)

Sample RibbonRibbon Holder

Test label media Power cord

Check that the following accessories are included with the printer

in the carton.

Setup

Part Names and Functions

Inside the printer

Operation Panel (p.15)

1Top cover

Is opened vertically to set media or ribbon.

2Operation panel

This is used to make changes and adjustments to the printer and its

configuration.

3Top cover window

The amount of ribbon and media remaining can be checked through this

window.

4Ribbon drive unit

5Power switch

This is the power switch for the printer.

•Be careful when moving or carrying the printer and when taking the

printer out of the carton. The printer may cause injury or property

damage if dropped. Be sure to grip the printer housing firmly when

taking it out of the carton. Do not grip the printer by the foam packing

material which may break, causing the printer to drop.

•When opening the cover, open it all the way. If only part way open,

the cover could slam shut, possibly causing injury.

•Be careful of the edge of the cover when the cover is opened. It may

cause injury or property damage.

•Be careful of the edges of the metal plates as injury or property

damage is possible.

Caution

Setting the Ribbon (p.26)

Power ON/OFF (p.19)

Setup

Part Names and Functions

1Ribbon holder

It is used to attach the ribbon and paper core.

2Media holder guide

This guide is moved horizontally to match the media size.

The guide can be sliding it from the holder bar.

3Media holder bar

The media is supported by the media holder bar when installed in the

printer.

Setup

Part Names and Functions

1Media thickness adjustment screw

It is adjusted to match the thickness of the media.

2Media width adjustment indicator

3Media width adjustment knob

It is adjusted to match the width of the media.

4Media thickness adjustment indicator

5Head open lever

The head unit can be raised to install media by pushing this lever.

It locks the head unit during printing.

6Sensor arm open lever

The sensor arm can be raised to install media by pushing this lever.

Media Width Adjustment

(p.50)

Media Thickness Adjustment

(p.49)

Setup

Part Names and Functions

1Thermal printhead

This is the printhead. Avoid touching this with your fingertips and leaving

grease or dirt on the printhead surface.

2Sensor arm

The media can be installed by raising this arm.

The media can be held in place by lowering this arm.

3Adjustable (rear) sensor

Detects the label or tag position. This sensor is switched “on” by default.

4Fixed media sensor

Alternative method to detect the label or tag position. This sensor is

more accurate for small labels as it is closer to the print head. It is switch

“off” by default.

5Left media guide

This is a fixed part of the printer. The left side of the media (labels, tags)

as viewed from the from of the printer should be placed against this

media guide.

6Right, movable media guide

Slide the right media guide so that it just touches the media. It should

“guide” the media through the printer. It should not hold it firmly

otherwise the media will jam.

7Platen

Interlocked with the thermal printhead, it feeds media backwards or

forwards.

8Adjustable sensor position knob

This is used to change the left-to-right position of the adjustable media

sensor across the media. See Chapter 3, Printer Adjustments for more

details.

Sensor Adjustments and

Calibration (p.46)

Installing the Media (p.25)

Setup

Part Names and Functions

Operation Panel

POWER ERROR

FEED

STOP

PAUSE

1LCD display

This displays the operational status of the printer.

2POWER LED

This is lit when the printer power is on. (green)

3ERROR LED

This is lit or flashes when the printer is in an alarm or error status. (orange)

4FEED key

This key feeds the media to the top of the next label or form.

5PAUSE key

This temporarily stops printing.

6STOP key

This stops printing or cancels the alarm.

7MENU key

In normal operation, this key will enter the menu configuration mode.

It can be configured to repeat the previous label, if preferred.

LED Functions (p.21)

Normal Operating Mode

(p.20)

Menu Setup Mode (p.31)

Setup

Part Names and Functions

Rear View

1Parallel interface (Centronics parallel or IEEE1284)

This receives parallel transmission of data from a host computer.

2Serial interface (RS232C)

This receives serial transmission of data from a host computer.

3USB interface

This receives USB transmission of data from a host computer.

4Heat air opening

It allows warm air to vent from the printer.

Be sure not to block it with media etc.

5Power cord inlet

The connector of the enclosed power cord is connected here.

Serial Interface (p.61)

Parallel Interface (p.63)

USB Interface (p.66)

Connection to Power (p.17)

Setup

Connection to Power

1. The power switch is located on the front of the printer recessed

below the control panel. Check that the power switch is turned

OFF.

2. Insert the power cord in to the inlet on the printer.

3. Insert the plug of the power cord in the AC outlet.

Caution

Use an AC outlet that accepts a three-pronged plug. Otherwise, static

electricity may be generated and there will be danger of electric shock.

AC Outlet

Power Cord Inlet

Power Switch

Driver Installation

The computer may automatically detect the presence of the new printer when

it is first started, depending on the computer type, interface and operating

system. Follow any on-screen instruction and also instructions supplied with

any additional CD-ROM or floppy disk included with your printer.

Your supplier will assist you with the correct drivers and software which are

compatible with your particular computer system.

Setup

Connection to a Computer

This product has three interfaces that can be used to receive printing data: a

serial port (RS232C), parallel port (IEEE1284, Non-L. P. S.), and a USB port

(USB1.1). An optional internal network interface can be added by your

dealer.

To connect the cable, proceed as follows:

1. Turn OFF both power switches of the printer and the computer.

2. Connect one end of the interface cable to the interface

connector on the back of the printer and secure it with locks or

locking screws, where available.

3. Connect the other end of the interface cable to the interface

connector on the computer and secure it with locks or locking

screws, where available.

Serial Interface Cable

USB Interface Cable

Parallel Interface Cable

Note: If an optional network interface is used, the standard parallel port is

removed from the printer, so the parallel interface cannot be used.

Serial Interface (p.61)

Parallel Interface (p.63)

USB Interface (p.66)

Replacing the Interface

Board (p.67)

Printer Operation

Power ON/OFF

Turning on the power

1. The power switch is conveniently located at the front of the

printer for easy access during normal operation. It is in the recess

underneath the control panel so it cannot be accidentally

operated by mistake.

2. The POWER LED is lit.

Turning off the power

1. Turn off the power switch of the printer.

2. The POWER LED goes off.

Power Switch

Operation Panel

POWER ERROR

FEED

Printer Operation

1PAUSE key: Temporarily pauses printing

• When this key is pushed once, the LCD indicates "Pause" and the printer

temporarily pauses.

• When it is pushed during printing, the printer pauses after the label

currently being printed is issued. Pressing the key a second time sets

the printer "On Line Ready" state and prints the remaining data

received.

2FEED key: Feeds media

• Pressing this key feeds media to the print start position. The distance

it is fed is determined by automatically detecting the front end of the

media when using label media, and when continuous media has been

designated, a fixed quantity is fed, then feeding stops.

• When the TEAR OFF setting is effective, feeding stops when the media

has been fed to the TEAR OFF location.

• When the optional cutter unit is installed, the media is fed to the cut

position then it is cut.

When the function select is set to "Cut On" and the cutter unit is

installed, the media is cut each time it is fed.

• If the optional peeler unit is installed, the media is fed to the peeling

location. When the media is pausing at the peeling position, feeding

does not occur, even if the FEED key is pushed.

3STOP key: It stops printing and cancels the alarm

Pushing this key once during printing puts the printer in pause mode

after the label is issued. It is possible to cancel 1 batch of label issuing

data by pressing the STOP key for 4 seconds or longer in pause status.

(The LCD indicates "Job Clear" during cancel.)

4MENU key:

In normal operation, this key will enter the menu configuration mode.

It can be configured to repeat the previous label, if preferred.

Normal Operating Mode

When the power is turned on, the printer enters normal operating mode.

The control keys activate the following functions.

POWER ERROR

FEED

STOP

PAUSE

On Line

Ready

Menu Setup Mode (p.31)

Printer Operation

LED Functions

1POWER LED

It lights up when printer power is turned

on. (green)

2ERROR LED

This is lit or flashes when the printer is

in error status. (orange)

Table of Alarm and Error Indications

In addition to normal operating mode, when an abnormal condition is detected

in the printer, an alarm sounds and ERROR LED either lights up or flashes to

indicate the type of error. The LCD indicates the error message.

POWER ERROR

FEED

STOP

PAUSE

Normal Operating Mode

Item ERROR LED LCD

Printing possible (no error) OFF On Line

Stop or Pause key on operation panel pressed OFF Pause

Head temperature - high temperature abnormality Flashing Alarm

Head Hot

Head temperature - low temperature abnormality Flashing Error

Head Cold

PF motor temperature abnormality Flashing Alarm

PFMotor Hot

Fan motor malfunction Flashing Error

Fan Lock

Cutter motor temperature abnormality Flashing Alarm

Cutter Hot

Head open Flashing Error

Head Open

Paper end Flashing Error

Paper End

Paper out (paper position undetectable) Flashing Error

Paper Load

Paper jam Flashing Error

Paper Jam

Head low resistance value abnormality Flashing Alarm

Head Check

Ribbon end Flashing Error

Ribbon End

Communication error (receiving buffer overrun) Flashing Error

Serial Over Run

Communication error (parity) Flashing Error

Serial Parity

Communication error (framing) Flashing Error

Serial Framing

Cover open Flashing Error

Cover Open

Auto-cutter abnormality (foreign object etc.) Flashing Error

Cutter Fail

Printer Operation

Setting the Media

Media Sizes

The position of label and tag media is sensed by either a transparent sensor

or a reflective sensor.

Transparent sensor: Detects the gaps between label media and notches of

tag media

Reflective sensor: Detects the black mark

Notch detection Black mark detection

Use of media gap sensor

Printable area

Size of media

Use of black mark sensor

Continuous media

Label

Printable

area

Black mark

OD value:1.5 or

Carbon black ink

Direction of media feed

Left margin Right marginPrintable area

104.0mm 11.5mm2.5mm

Label media

Printer Operation

* Use a transparent sensor for label media gaps and media with black marks.

* Use a transparent sensor for fan fold media.

* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and

match it to the label that uses the value of the Small Media Length menu.

Menu Setting Table (p.37)

Minimum value mm (in) Maximum value mm (in)

A Label width 7.62 (0.3) 118.00 (4.65)

B Liner width 25.40 (1.0) 118.00 (4.65)

C Left end of label 0 (0) 2.54 (0.10)

D Gap between labels 2.54 (0.10) 812.80 (32.00)

E Label length 6.35 (0.25) 812.80 (32.00)

F Label pitch 6.35 (0.25) 812.80 (32.00)

G Liner thickness 0.06 (0.0025) 0.125 (0.0049)

H Media thickness 0.06 (0.0025) 0.25 (0.01)

I Right end of notch 8.3 (0.32) 11 (0.43)

J Left end of notch 0 (0) 4.7 (0.19)

K Notch length 2.54 (0.10) 17.80 (0.70)

L Right end of black mark 15.00 (0.59) — —

M Left end of black mark 0 (0) 1.5 (0.06)

N Black mark width 3.18 (0.125) 17.80 (0.70)

Setting the Media

When Using Front Sensors

* Use a transparent sensor for label media gaps and media with black marks.

* Use a transparent sensor for fan fold media.

* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and

match it to the label that uses the value of the Small Media Length menu.

Minimum value mm (in) Maximum value mm (in)

A Label width 25.24 (1.0) 118.00 (4.65)

B Liner width 25.24 (1.0) 118.00 (4.65)

C Left end of label 0 (0) 2.54 (0.10)

D Gap between labels 2.54 (0.10) 812.80 (32.00)

E Label length 12.70 (0.50) 812.80 (32.00)

F Label pitch 12.70 (0.50) 812.80 (32.00)

G Liner thickness 0.05 (0.0025) 0.125 (0.0049)

H Media thickness 0.05 (0.0025) 0.25 (0.01)

I Right end of notch 3.6 (0.14) 60.8 (2.39)

J Left end of notch 0 (0) 57.2 (2.25)

K Notch length 2.54 (0.10) 17.80 (0.70)

L Right end of black mark 15.00 (0.59) 66.5 (2.62)

M Left end of black mark 0 (0) 51.5 (2.02)

N Black mark width 3.18 (0.125) 17.80 (0.70)

When Using Adjustable Sensor

Menu Setting Table (p.37)

Printer Operation

Media holder bar

Media holder guide

Sensor arm

Large blue-head open lever

Sensor arm open lever

Head unit

2. Firstly, slide the two black plastic parts of the media holder

assembly together. Ensure correct alignment of the guide with

the bar as it can only be installed in one direction.

3. Slide the roll of media over the media bar. The media guide

must be on the right side of the roll of media (as viewed from

the front of the printer) with the flat surface of the media guide

touching the roll.

Installing the Media

1. Push the large blue head-open lever to release the head unit,

and then lift the sensor arm by hand as shown the right side

drawing below.

Media Sizes (p.22)

Setting the Media

Printer Operation

Setting the Media

4. Set the media roll and media holder in to the printer as shown

above. It is advisable to pull a length of media forwards and

through the mechanism ready for later positioning.

5. Move the media roll so it is touching the left side of the housing.

Then slide the black movable media guide so it is touching the

media on the right side.

Note: Do not try to hold the media too tightly with these guides as it will

cause the printer to jam during printing.

6. Align the media with the left fixed media guide (2 locations),

align the right movable media guide with the media width, and

lower the sensor arm which loosely holds the media in position.

Fixed media guide

Sensor arm

Movable media

guide

7. Lower the head unit back down to the closed position. Push the

head close knob firmly to close and lock the mechanism. The

mechanism is only locked correctly when you head a “click”.

Align it with the width of the media that has been set, then set

the media width adjustment screw and the media thickness

adjustment knob. See “Chapter 3 Printer Adjustments”.

Head close knob

Media width

adjustment knob

Head unit

Media thickness

check window

Media thickness

adjustment screw

Media width check window

Media Thickness Adjustment

(p.49)

Media Width Adjustment

(p.50)

8. With the power switched on, push the FEED key to feed the

media. It will halt at the next print start position.

Printer Operation

2. Install the unused ribbon and holder in to the rear ribbon drive

unit. The splines on the ribbon drive gear mechanism engage

with the end of the ribbon holder.

Setting the Ribbon

The following kinds and sizes of ribbons can be used.

Types ...................................................... Inside wound and outside wound ribbon

Max. ribbon width ............................... 114.0 mm (4.50 inch)

Min. ribbon width ................................ 25.4 mm (1.00 inch)

Max. ribbon length.............................. 450.0 m (1,476 ft)

Max. roll diameter ............................... 86.5 mm (3.40 inch)

Inner diameter of the paper core .... 25.4 ± 0.25 mm (1.00 ± 0.01 inch)

Lead tape length.................................. Less than 80.0 mm

Setting method

1. Place the attached ribbon and paper core separately on one of

the two attached ribbon holders. Insert the two ribbon holders

into the ribbon and paper cores ensuring that they are pushed

in all the way.

Ribbon holders

Paper core

Ribbon

Printer Operation

3. Push the large blue head-open lever to release the head unit.

Pull out the ribbon from the bottom of the head unit to the

ribbon winding side.

4. Using tape etc., fix the ribbon that you have pulled out on the

ribbon holder on which the paper core has been set and wind it

on the ribbon holder.

Winding side

ribbon holder

Setting the Ribbon

5. Set the ribbon holder on which the paper core has been set in

the ribbon drive unit, then rotate it in the direction shown by

the arrow to remove slack and wrinkles from the ribbon.

Printer Operation

6. Lower the head unit back down to the closed position. Push the

head close knob firmly to close and lock the mechanism. The

mechanism is only locked correctly when you head a “click”.

If the ribbon is wrinkled, push the FEED key until the wrinkles

disappear. If the wrinkles do not disappear or if it slips, perform

ribbon tension adjustment and media width adjustment. See

“Chapter 3 Printer Adjustments” for these adjustment methods.

Head close knob

Adjusting the Ribbon (p.51)

Setting the Ribbon

Printer Operation

Mode Settings

HEX Dump Mode

When using label media

Turn on printer power while pushing the STOP key. If the POWER LED is

lit and the LCD indicates "Hex Dump Mode" and "Label Media", release

the STOP key, and then the printer enters HEX DUMP mode.

When using continuous media

Turn on printer power while pushing the STOP key. If the POWER LED is

lit and the LCD indicates "Hex Dump Mode" and "Label Media", and then

changed to "Hex Dump Mode" and "Cont. Media", release the STOP key,

and then the printer enters HEX dump mode.

DUMP LIST

Turning on the power while pressing keys in the following combinations starts

various functions.

Operation Panel (P.15)

* To exit HEX Dump Mode, turn off the power to the printer then turn the power on

again (restart).

Mode Key operation

HEX dump mode Turning power on while pushing the STOP key.

Self print mode Turning power on while pushing the FEED key.

Menu list print mode and Turning power on while pushing the MENU key.

Menu setup mode

Printer Operation

Self Print Mode

Performing a self test print is an easy way to check on the state of printer

settings and printing quality. Install the media as explained in “Installing the

Media” and then operate the printer as follows.

Case of label media

Turn on printer power while

pushing the FEED key. When the

LCD indicates "Self Print Mode"

and "Label Media", release the

FEED key. After it enters TEST

MODE and media has fed, two

labels print then printing stops.

To repeat printing, press the FEED

key once more.

Case of continuous media

Turn on printer power while

pushing the FEED key. When the

LCD indicates "Self Print Mode"

and "Label Media", and then

changed to "Self Print Mode" and

"Cont. Media", release the FEED

key. After it enters TEST MODE

and it prints then printing stops.

To repeat printing, press the FEED

key once more.

Setting the Media (P.22)

Mode Settings

Media Adjustments

Using the Self Test Print shown above, you can make adjustments to the

printer settings such as media width and media thickness (printhead pressure).

For more details of the adjustment, refer to " Chapter 3 Printer Adjustments."

The first sample, left, shows an incorrectly set “media

thickness adjustment”. For standard label media,

the media thickness adjustment indicator should be

set to the center scale in the window.

The second sample, left, shows an incorrectly set

“media width adjustment”. For 4-inch or 100mm

wide media, the adjuster should be set to the scale

of 100 mm in the window.

The settings shown above are for general label media

and may not apply to specialist media.

Media Thickness Adjustment

(p.49)

Media Width Adjustment

(p.50)

Self print pattern

Media

feed

direction

Printer Operation

Menu Setup Mode

If the MENU key is pressed while the printer is in the On Line Ready state,

the printer enters menu setup mode. In this mode, the printer's configuration

can be changed using the operation panel. During menu setting mode, the

LCD indicates the current menu settings and the key function.

POWER ERROR

FEED

STOP

PAUSE

On Line

Ready

POWER ERROR

FEED

STOP

PAUSE

Main Menu

Page Setup

Exit Enter

Exit

Shift/Change

Enter/Save

Caution

Functions of the keys

When you enter Menu Setup Mode, the LCD displays “Main Menu” on the

top line and Page Setup below.

In the menu setup mode, the four keys become “cursor keys” to navigate the

menu. Refer to the four small arrows in the centre of the keypad rather than

the names of the keys.

FEED key (Shift/Change)

The 5 key (Feed key) goes up the menu system or selects a higher

value

MENU key (Shift/Change)

The ∞ key (Menu key) goes down the menu system or selects a lower

value

STOP key (Enter/Save)

The 3 key (Stop key) selects or saves the item or enters a menu

PAUSE key (Exit)

The 2 key (Pause key) exits the current item (goes back) and eventually

exits the menu system

The menu settings are stored temporarily in the printer’s memory. They are

only permanently stored in the printer setup when you exit the menu system

and say “Yes” to the “Save Settings” question.

Mode Settings

Turning the power off while the printer is performing the “Save

Settings” function could cause a mis-save. Do not do this! If the

power is accidentally turned off, first reset the printer to factory

defaults.

Printer Operation

Mode Settings

Example of changing a menu

This is an explanation of the method of changing the set value of print

darkness from “12” to “14” in a case where the main menu is “Page Setup”

and the sub menu is “Print Darkness”.

1. Entering Menu Setup Mode.

Ensure LCD displays “On Line Ready”. Then press the MENU

key to enter ‘menu setup mode’ where the printers settings can

be changed or confirmed.

The current main

menu is displayed.

Main Menu

Page Setup

Exit Enter

POWER ERROR

FEED

STOP

PAUSE

On Line

Ready

The following are the functions of each key.

5 key: displays the previous menu item

∞ key: displays the next menu item

3 key: enters the Page Setup menu

2 key: enters the Save Settings section

Press MENU

Press FEED

Press MENU

Page Setup

System Setup

After Print

Interface

Machine Info

Test Mode

Global Config

Displays/changes Page Setup

Displays/changes System Setup

Displays/changes After-Print Action Setup

Displays/changes Interface Setup

Displays machine information

Test mode

Displays/changes set numbers

Printer Operation

Mode Settings

2. Entering Sub menu.

Press the 3 key. The currently set item, “Print Speed”, is

displayed.

Page Setup

Print Speed

Exit Enter

The following are the functions of each key.

5 key: displays the previous sub menu

∞ key: displays the next sub menu

3 key: displays the values set by the selected sub menu

2 key: returns to the main menu

3. Selecting “Print Darkness” from the sub menu.

Press the ∞ key one time to display “Print Darkness”. It is the

second item within “Page Setup”.

Page Setup

Print Darkness

Exit Enter

4. Displaying the set value of “Print Darkness”.

Press the 3 key and the value “12” - the currently set value - is

displayed.

Darkness

Exit Enter

The following are the functions of each key.

5 key: displays the higher value (13, in this case)

∞ key: displays the lower value (11, in this case)

3 key: the current value is temporarily saved

2 key: exits “Print Darkness” and ignores any value changes

5. To change the value of Print Darkness to 14.

Press the 5 key two times to display “14” on the screen.

Then press the 3key to temporarily save the value into the

printer RAM.

Darkness

Exit Enter

Printer Operation

Mode Settings

6. Save the changed value permanently.

Unless you perform the following save operation, the new setting

value will be lost when you turn off the printer.

To Save Changes

1Press the 2 key twice to display the

message “Save Settings No-Discard”.

2Press the 5 key or the ∞ key to display

the message “Save Settings Yes-Save”.

3Press the 3 key.

The new settings will be saved into the

printer ROM and the printer will return

to the “On Line Ready” screen.

7 Changing the Interface or Emulation Setting

The printer must be rebooted when changing the top menu

“Interfaces” or sub-menu “Emulation Select” settings. Reboot the

system according to the following procedures.

• The screen shown on the right will be

displayed when “Save Settings Yes-

Save” is selected.

• Press the 5 key or the ∞ key to display

the message “Reboot System Yes”.

• Press the 3 key and reboot the printer.

To Discard Changes

1Press the 2 key twice to display the

message “Save Settings No-Discard”.

2Press the 3 key.

The printer will return to the “On Line

Ready” screen.

The new settings will be lost when the

printer is turned off.

Save Settings

Yes-Save

Exit Enter

Save Settings

No-Discard

Exit Enter

On Line

Ready

Reboot System

Exit Enter

Reboot System

Yes

Exit Enter

Save Settings

No-Discard

Exit Enter

On Line

Ready

On Line

Ready

Printer Operation

Machine Information

Model Number : CL-S700

Boot Version : ****

ROM Version : ********

ROM Date(DD//MM//YY) : XX/XX/XX

ROMCheck Sum : ****

Head Check : OK

Print Counter : 0002.234km

Service Counter : 0002.234km

Sensor Monitor : 1.50V

Option Interface : None

Current Menu Setting

[PageSetup Menu]

Print Speed : 7 IPS

Print Darkness : 12

Darkness Adjust : 00

Print Method : Thermal Transfer

Continuous Media Length : 4.00 inch

Vertical Position : 0.00 inch

Horizontal Shift : 0.00 inch

Vertical Image Shift : 0.00 inch

Sensor Select : Rear Adj Sensor

Media Sensor : See Through

Small Media Adjustment : Off

Small Media Length : 1.00 inch

Symbol Set : PM

[System Setup Menu]

Sensor Level : 1.7 V

Paper End Level : 2.80 V

Cover Open Sensor : Off

Buzzer Select : On

Metric/Inch : Inch

Max Media Length : 10.00 inch

Setting Lock : Off

Keyboard Lock : Off

Control Cod : STD

Emulation Select : DM4

[After Print Menu]

AutoConfigure : On

Function Select : Tear

Cutter Action : Backfeed

Paper Position : 0.00 inch

Menu Key Action : Enters Menu

[Interface Menu]

RS-232C Baudrate : 9600

RS-232C Parity : None

RS-232C Length : 8 bit

RS-232C Stop bit : 1 bit

RS-232C X-ON : Yes

IEEE1284 : On

USB Device Class : Printer

USB VCOM Protocol : Auto

Printing a List of Settings

You can get a list of the configuration settings in two ways:

- Press MENU key whilst turning the printer on. The Power LED flashes and

“Print Settings” is displayed on the LCD. After printing, the printer will

enter Menu Setup Mode.

- You can access the configuration print via the “Test Mode, Print Pattern,

Current Config” from the setup menu.

Mode Settings

Note: Citizen continually enhances its printers with new options and settings

based on our customer's requests. Extra or changed menu items may

appear on the above print out in some cases.

Example of changing a menu

(p.32)

Printer Operation

Mode Settings

Global Configuration Sets

The printer can store three sets of configuration settings that can be recalled

quickly and easily.

Each “Config Set” (1, 2 or 3) can contain completely different configuration

settings for all menu parameters. For example, “Config Set 1” could be config-

ured for 5 ips print speed, thermal transfer labels, print darkness 18.

“Config Set 2” next could be 8 ips continuous card media with black mark, print

darkness 12.

The ability of having three sets of settings is ideal for someone who prints on

different media types regularly, for example in a label printing bureau.

Global config settings can be printed using the “Test Menu, Print Pattern, Global

Config” menu option. It will also display the currently active “Config Set”:

Global Menu Settings

Active Configuration Setting

Config 1 Config 2 Config 3

[PageSetup Menu]

Print Speed 5 8 7

Print Darkness 18 12 12

Darkness Adjust +00 +00 +00

Print Method TT TT TT

Continuous Media Length 04.00inch 04.00inch 04.00inch

Vertical Position +0.00inch +0.00inch +0.00inch

Horizontal Shift +0.00inch +0.00inch +0.00inch

Vertical Image Shift +0.00inch +0.00inch +0.00inch

Sensor Select Rear Adj Sen Rear Adj Sen Rear Adj Sen

Media Sensor See Through Reflect See Through

Small Media Adjustment Off Off Off

Small Media Length 1.00inch 1.00inch 1.00inch

Symbol Set PM PM PM

[System Setup Menu]

Sensor Level 1.7V 1.7V 1.7V

Paper End Level 2.80V 2.80V 2.80V

Cover Open Sensor Off Off Off

Buzzer Select On On On

Metric/Inch Inch Inch Inch

Max Media Length 10.00inch 10.00inch 10.00inch

Settings Lock Off Off Off

Keyboard Lock Off Off Off

Control Code STD STD STD

Emulation Select DM4 DM4 DM4

[After Print Menu]

AutoConfigure On On On

Function Select Tear Tear Tear

Cutter Action Backfeed Backfeed Backfeed

Paper Position +0.00inch +0.00inch +0.00inch

Menu Key Action Enters Menu Enters Menu Enters Menu

Printer Operation

Menu Setting Table

Page Setup Menu - allows you to change settings related to the media or print quality.

System Setup Menu - allows you to change settings for the printer hardware and basic control systems.

After Print Menu - changes how the printer reacts after the label has been printed.

Interfaces - changes interface parameters such as baud rate.

Machine Information, Test Mode - allows you to check and/or print test pages and information about the printer.

Global Config menu - allows you to switch between 3 complete ‘config sets’ contained within the printer.

Menu Setting

Press the MENU key in print possible status to enter MENU Setup Mode. Use the keys on the operation panel

according to the LCD display to setup the printer. The contents that can be setup on the printer are shown

below. And the items that are actually displayed on the LCD are shown in [ ].

7 Datamax Emulation

Top Menu Sub Menu Default Menu Remarks

Page Setup Print Speed 7 IPS 2 to 10 IPS Printing speed setting.

Print Darkness 12 00 to 30 Adjusting print darkness.

Darkness Adjust 00 -10 to 10 Fine adjustment of darkness commands.

[Darkness Adj]

Print Method TT TT (Thermal Transfer) Selection of Thermal Transfer (ribbon) or

DT (Direct Thermal) Direct Thermal.

Continuous Media 4.00 inch 0.25 to 32.00 inch Setting media length of continuous media.

Length 101.6 mm 6.4 to 812.8 mm Lower level = during mm mode.

[Cont Media Len]

Vertical Position 0.00 inch -1.00 to 1.00 inch Adjusting printing start position.

[Vertical Pos] 0.0 mm -25.4 to 25.4mm

Horizontal Shift 0.00 inch -1.00 to 1.00 inch Adjusting horizontal image position.

[Horizontal Shif] 0.0 mm -25.4 to 25.4mm

Vertical Image Shift 0.00 inch 0.00 to 32.00 inch Adjust the off set value in vertical when

[Vertical Image] 0.0 mm 0.0 to 812.8mm mapping data on the printer RAM.

Sensor Select Rear Adj Sensor Rear Adj Sensor Selecting front fixed/rear adj. sensor.

Front Fixed Sen

Media Sensor See Through See Through Selecting media sensor.

Reflect

None

Small Media Off On Setting for small media.

Adjustment Off

[Small Media Adj]

Small Media 1.00 inch 0.25 to 1.00 inch Setting media length for small media.

Length 25.4 mm 6.4 to 25.4mm

[Small Media Len]

Symbol Set PM 50 symbols Setting symbol set.

System Setup Sensor Monitor – – Displays level of sensor that is currently

selected.

Sensor Level 1.4 V 0.0 V to 3.0 V Selects threshold of the sensor.

Paper End Level 2.80 V 0.01 V to 3.00 V Sets the paper end level.

Cover Open Sensor Off On Sets the cover open sensor.

[Cover Sensor] Off

Buzzer Select Exec/Err Exec/Err Setting buzzer sounding conditions.

All

Error

Key

None

Mode Settings

[Datamax Emulation]

Printer Operation

Mode Settings

[Datamax Emulation]

Top Menu Sub Menu Default Menu Remarks

Metric/Inch Inch Inch Sets the units.

[Metric/Inch Sel] mm

Max Media Length 10.00 inch 1.00 to 50.00 inch Sets the maximum media length.

[Max Media Len] 254.0 mm 25.4 to 1270.0 mm

Settings Lock Off On Prevents a command changing the set value.

Off

Keyboard Lock Off On Prevents a change by a key operation.

Off Note: Hold down the Menu Key for at least 4

seconds to enter the Menu Setup Mode when

setting the “On” menu.

Control Code STD STD Switches command mode of DMX mode.

ALT

Emulation Select DM4 or ZPI2* DM4 Selects DataMax/Zebra compatibility

[Emulation Sel] DMI DM4: DataMax 400

DPP DMI: DataMax IClass

ZPI2 DPP: DataMax Prodigy Plus

ZPI2: Zebra 2844Z

Emulation Auto On On Setting emulation (Datamax/Zebra) auto

Detect Off detection.

[Emulation Auto]

After Print AutoConfigure On On Automatically configures optional devices.

[Auto Config] Off On .... AutoConfigure enabled (Regardless of

whether Function Select is set, if a

peeler or cutter is installed, each mode

is set automatically.)

Off ... AutoConfigure disabled (A peeler of

cutter is installed, but to not operate

the peeler or cutter, turn it Off and the

operation is selected by

Function Select.)

Function Select Tear Off Selects the operation when the

[Function Sel] Tear AutoConfigure is set to Off. Designates the

Peel On** paper position based on each option. The

Cut On*** operation of this device is enabled during

selection. At the same time, the parameters of

the f command of Prodigy Plus are emulated

for each optional device.

Cutter Action Backfeed Backfeed Sets the cutter action.

Through With the optional AutoConfigure On, printing

is executed only when the cutter is installed

or only when Cut is selected by Function

Select.

Backfeed is always set after cutting.

Through is set at the rear end of sheets 1 to

n-1 when the number of copies = n, and the

rear end of the final page of single sheet and

the copy is backfeed.

Paper Position 0.00 inch Peel/Cut/Tear Off Adjusts the stop position. It is based on the

0.00 mm 0.00 to 2.00 inch inch/millimeter setting. There are initial

0.0 to 50.8 mm values of the stop position for each device

Peel/Cut/Tear On set above, and later, relative values are set.

-1.00 to 1.00 inch

-25.4 to 25.4 mm

* The factory default setting of the Emulation Select will be different depending on the destination of the country.

** Only when peeling option is mounted.

*** Only when cutter is mounted.

Printer Operation

Top Menu Sub Menu Default Menu Remarks

Menu Key Action Enters Menu Enters Menu Sets the menu key action.

Repeat Last Set Enters Menu:

Repeat Last One Enters the menu setup mode.

Repeat Last Set:

Repeats the number of copies.

Repeat Last One:

Last one is issued only for the final page.

In the case of a count, afterwards, only

last one is issued.

Note: Hold down the MENU key for at least 4

seconds in order to enter the Menu Setup

Mode when setting the “Repeat Last Set” or

“Repeat Last One” menus.

Interfaces RS-232C Baud 9600 115200 Setting the baud rate of the serial interface.

57600 • All settings related to the interface are

38400 enabled after the power is reconnected.

19200

9600

4800

2400

RS-232C Parity None None Setting the communication parity for the

Odd serial interface.

Even

RS-232C Length 8 bits 8 bits Setting the character length for the serial

7 bits interface.

RS-232C Stop bit 1 bit 1 bit Setting the stop bit for the serial interface.

[RS-232C Stopbit] 2 bits

RS-232C X-ON On Yes On Yes Selectively setting the X-ON flow control of

Off No the serial interface.

IEEE1284 On On Setting both direction of the Centro

Off Interface.

USB Device Class Printer Printer Selects the USB device class.

[USB Device Clas] VCOM

USB VCOM Protocol Auto Auto Selects the protocol (flow control) when

[VCOM Protocol] DTR operating USB VCOM.

X-ON

Machine Model Number – CL-S*** Displays the model name.

Information Boot Version – *.* Displays the boot version.

[Machine Info] ROM Version – ******** Displays the ROM version.

ROM Date – **/**/** Displays the date the ROM was prepared.

ROM CheckSum – **** Displays the check sum of the ROM.

Head Check – OK Displays the results of the head check.

Print Counter – ****.*** km Displays the print counter.

Service Counter – ****.*** km Displays the service counter.

Sensor Monitor – *.* V Displays the sensor level.

Option Interface – None Displays the presence/absence of the

[Option I/F] LAN optional interface.

Test Mode Print Pattern Current Config Current Config Executes the test pattern.

Global Config

Sample

Head Check No Yes Executes head check.

Mode Settings

[Datamax Emulation]

Printer Operation

Top Menu Sub Menu Default Menu Remarks

Factory Default No Yes Initializes the set values of the configuration

No set to the state when the unit was shipped

from the factory.

Hex Dump No Yes Sets the hex dump mode.

Serial Monitor – – Displays the state of the serial interface.

Auto Calibration See Through See Through Executes the calibration of the sensor.

[Auto Cal] Reflect

Sensor Monitor See Through See Through Displays the level of the sensor.

Reflect

Global – Config Set 1 Config Set 1 Sets the Config Set.

configuration Config Set 2

[Global Config] Config Set 3

Note: To restore factory default settings, turn on printer power while pushing the MENU and PAUSE keys

simultaneously, then press the FEED key and the STOP key sequentially.

Mode Settings

[Datamax Emulation]

Printer Operation

7 Zebra Emulation

Mode Settings

[Zebra Emulation]

Top Menu Sub Menu Default Menu Remarks

Page Setup Print Speed 7 IPS 2 to 10 IPS Printing speed setting.

Print Darkness 12 00 to 30 Adjusting print darkness.

Darkness Adjust 00 -10 to 10 Fine adjustment of darkness commands.

[Darkness Adj]

Print Method TT TT (Thermal Transfer) Selection of Thermal Transfer (ribbon) or

DT (Direct Thermal) Direct Thermal.

Continuous Media 4.00 inch 0.25 to 32.00 inch Setting media length of continuous media.

Length 101.6 mm 6.4 to 812.8 mm Lower level = during mm mode.

[Cont Media Len]

Vertical Position 0.00 inch -1.00 to 1.00 inch Adjusting printing start position.

[Vertical Pos] 0.0 mm -25.4 to 25.4mm

Horizontal Shift 0.00 inch -1.00 to 1.00 inch Adjusting horizontal image position.

[Horizontal Shif] 0.0 mm -25.4 to 25.4mm

Sensor Select Rear Adj Sensor Rear Adj Sensor Selecting front fixed/rear adj. sensor.

Front Fixed Sen

Media Sensor See Through See Through Selecting media sensor.

Reflect

None

Small Media Off On Setting for small media.

Adjustment Off

[Small Media Adj]

Small Media 1.00 inch 0.25 to 1.00 inch Setting media length for small media.

Length 25.4 mm 6.4 to 25.4mm

[Small Media Len]

Symbol Set PM 50 symbols Setting symbol set.

System Setup Sensor Monitor – – Displays level of sensor that is currently

selected.

Sensor Level 1.4 V 0.0 V to 3.0 V Selects threshold of the sensor.

Paper End Level 2.80 V 0.01 V to 3.00 V Sets the paper end level.

Cover Open Sensor Off On Sets the cover open sensor.

[Cover Sensor] Off

Buzzer Select Exec/Err Exec/Err Setting buzzer sounding conditions.

All

Error

Key

None

Metric/Inch Inch Inch Sets the units.

[Metric/Inch Sel] mm

Max Media Length 10.00 inch 1.00 to 50.00 inch Sets the maximum media length.

[Max Media Len] 254.0 mm 25.4 to 1270.0 mm

Settings Lock Off On Prevents a command changing the set value.

Off

Keyboard Lock Off On Prevents a change by a key operation.

Off Note: Hold down the Menu Key for at least 4

seconds to enter the Menu Setup Mode when

setting the “On” menu.

Media Power Up Off On Selects whether or not to initiate media

Off measurement when the power in ON.

CI Lock Off On Activates/deactivates the CI command.

Off

Printer Operation

Top Menu Sub Menu Default Menu Remarks

Emulation Select DM4 DM4 Selects DataMax/Zebra compatibility

[Emulation Sel] DMI DM4: DataMax 400

DPP DMI: DataMax IClass

ZPI2 DPP: DataMax Prodigy Plus

ZPI2: Zebra 2844Z

Emulation Auto On On Setting emulation (Datamax/Zebra) auto

Detect Off detection.

[Emulation Auto]

After Print AutoConfigure On On Automatically configures optional devices.

[Auto Config] Off On .... AutoConfigure enabled (Regardless of

whether Function Select is set, if a

peeler or cutter is installed, each mode

is set automatically.)

Off ... AutoConfigure disabled (A peeler of

cutter is installed, but to not operate

the peeler or cutter, turn it Off and the

operation is selected by

Function Select.)

Function Select Tear Off Selects the operation when the

[Function Sel] Tear AutoConfigure is set to Off. Designates the

Peel On* paper position based on each option. The

Cut On** operation of this device is enabled during

selection. At the same time, the parameters of

the f command of Prodigy Plus are emulated

for each optional device.

Cutter Action Backfeed Backfeed Sets the cutter action.

Through With the optional AutoConfigure On, printing

is executed only when the cutter is installed

or only when Cut is selected by Function

Select.

Backfeed is always set after cutting.

Through is set at the rear end of sheets 1 to

n-1 when the number of copies = n, and the

rear end of the final page of single sheet and

the copy is backfeed.

Paper Position 0.00 inch Peel/Cut/Tear Off Adjusts the stop position. It is based on the

0.00 mm 0.00 to 2.00 inch inch/millimeter setting. There are initial

0.0 to 50.8 mm values of the stop position for each device

Peel/Cut/Tear On set above, and later, relative values are set.

-1.00 to 1.00 inch

-25.4 to 25.4 mm

Menu Key Action Enters Menu Enters Menu Sets the menu key action.

Repeat Last One Enters Menu:

Enters the menu setup mode.

Repeat Last One:

Last one is issued only for the final page.

In the case of a count, afterwards, only

last one is issued.

Note: Hold down the MENU key for at least 4

seconds in order to enter the Menu Setup

Mode when setting the “Repeat Last One”

menu.

Interfaces RS-232C Baud 9600 115200 Setting the baud rate of the serial interface.

57600 • All settings related to the interface are

38400 enabled after the power is reconnected.

19200

9600

4800

2400

* Only when peeling option is mounted.

** Only when cutter is mounted.

Mode Settings

[Zebra Emulation]

Printer Operation

Top Menu Sub Menu Default Menu Remarks

RS-232C Parity None None Setting the communication parity for the

Odd serial interface.

Even

RS-232C Length 8 bits 8 bits Setting the character length for the serial

7 bits interface.

RS-232C Stop bit 1 bit 1 bit Setting the stop bit for the serial interface.

[RS-232C Stopbit] 2 bits

RS-232C X-ON On Yes On Yes Selectively setting the X-ON flow control of

Off No the serial interface.

IEEE1284 On On Setting both direction of the Centro

Off Interface.

USB Device Class Printer Printer Selects the USB device class.

[USB Device Clas] VCOM

USB VCOM Protocol Auto Auto Selects the protocol (flow control) when

[VCOM Protocol] DTR operating USB VCOM.

X-ON

Machine Model Number – CL-S*** Displays the model name.

Information Boot Version – *.* Displays the boot version.

[Machine Info] ROM Version – ******** Displays the ROM version.

ROM Date – **/**/** Displays the date the ROM was prepared.

ROM CheckSum – **** Displays the check sum of the ROM.

Head Check – OK Displays the results of the head check.

Print Counter – ****.*** km Displays the print counter.

Service Counter – ****.*** km Displays the service counter.

Sensor Monitor – *.* V Displays the sensor level.

Option Interface – None Displays the presence/absence of the

[Option I/F] LAN optional interface.

Test Mode Print Pattern Current Config Current Config Executes the test pattern.

Global Config

Sample

Head Check No Yes Executes head check.

Factory Default No Yes Initializes the set values of the configuration

No set to the state when the unit was shipped

from the factory.

Hex Dump No Yes Sets the hex dump mode.

Serial Monitor – – Displays the state of the serial interface.

Auto Calibration See Through See Through Executes the calibration of the sensor.

[Auto Cal] Reflect

Sensor Monitor See Through See Through Displays the level of the sensor.

Reflect

Global – Config Set 1 Config Set 1 Sets the Config Set.

configuration Config Set 2

[Global Config] Config Set 3

Note: To restore factory default settings, turn on printer power while pushing the MENU and PAUSE keys

simultaneously, then press the FEED key and the STOP key sequentially.

Mode Settings

[Zebra Emulation]

Printer Operation

Quick Setup of the Print Method

The print method (thermal transfer method/direct thermal method) can be

set using operation panel in addition to menu setting mode.

Setting method

Keep the MENU key held down. Each time the PAUSE key is pushed, the

printer switches between thermal transfer mode and direct thermal mode.

If thermal transfer is selected, the buzzer sounds once and the LCD briefly

displays “Print Method, TT” before returning on-line.

If direct thermal is selected, the buzzer sounds twice and the LCD briefly

displays “Print Method, DT” before returning on-line.

Note: If you just press the MENU button on its own and do not press PAUSE,

you will enter the full Menu Setup Mode.

Menu Setup Mode (p.31)

Be sure to always shut off the operation of print before changing a

setting. You cannot change a setting during printing (including pause).

Caution

PAUSE

Hold Press/Release

Printer Operation

Emulation Auto-Detection

Ordinarily emulation switching is conducted in the Menu Setup mode.

However, switching can also be conducted using the Emulation Auto-

Detection function outlined below.

The following message is displayed on the LCD when the Zebra emulation

(ZPI2) command is detected during Datamax emulation.

ZPI2 detected.

Switch

emulation ?

No Yes

By selecting “Yes” the printer will reboot and automatically switch to ZPI2

emulation. The printer will return to the On Line Ready status if “No” is

selected.

The following message is displayed in the LCD when the Datamax command

is detected during Zebra emulation.

DMX detected.

Switch

emulation ?

No Yes

By selecting “Yes” the printer will reboot and automatically switch to Datamax

emulation (DM4/DMI/DPP). The printer will return to the On Line Ready

status if “No” is selected.

Note: • The Emulation Auto-Detection function will not work if the

“Emulation Auto Detect” command in the Sub Menu in the “System

Setup” in the Top Menu is set to “Off”. (The command is set to

“On” when shipped from the factory)

• After the Emulation Auto-Detection function is activated once, this

function will not work again unless the printer is turned OFF and

ON.

Menu Setup Mode

(p.29, p38, p42)

Printer Adjustments

Sensor Adjustments and Calibration

The sensing level of both the transparent (see thru) and reflective sensors is

adjusted separately and independently. Firstly, the sensor type must be

selected using the Sensor Method Selection shown below. Then the

adjustment and calibration of the sensor can be made.

The front sensor or adjustable sensor is selected using the Adjustable sensor

on the sub menu that is in Page Setup on the main menu. (See “Chapter 2.

Printer Operation”). The adjustable rear sensor is set by Factory Default.

Entering Sensor Adjustment Mode

1. Turn on the power while pushing the PAUSE key, FEED key, and

STOP key simultaneously.

STOP

FEED

PAUSE

Power Switch

2. After “Sensor Cal Mode” lights up, release the keys to change

the printer to sensor adjustment setting mode.

Quick Sensor Selection Method

(Transparent ↔ Reflective)

To switch from transparent to reflective sensor, hold down the MENU key

and then press the STOP key. Each time you press the STOP key, you switch

to back and forth between the two sensor types.

If the transparent sensor is selected, “See Through” is displayed and the

buzzer sounds once. If the reflective sensor is selected, “Reflect” is displayed

and the buzzer sounds twice.

POWER ERROR

Sensor Cal Mode

See Through

POWER ERROR

Sensor Cal Mode

Reflect

Installing the Media (p.24)

Printer Adjustments

STOP

Hold Press/Release

Printer Adjustments

Adjusting the Transparent sensor

1. The transparent sensor is selected.

2. Install only the liner media (label backing paper) with the label

media removed so that it will pass between the platen roller and

the media sensor. (Be careful that media with black marks does

not pass the media sensor.) Then close the sensor arm and the

printhead.

Installing the Media (p.24)

Quick Sensor Selection

Method

(Transparent ↔ Reflective)

(p.46)

Sensor Adjustments and Calibration

3. If the Pause Key is pressed then released while the MENU key is

continually pressed, the sensor is automatically adjusted.

Sensor Cal Mode

Executing

4. When automatic adjustment stops normally, “Succeeded” is

displayed by the LCD. If it stops abnormally (adjustment is

impossible), ERROR LED flashes and “Failed” is displayed on

the LCD.

Sensor Cal Mode

Succeeded

5. If the STOP key is pressed, the Printer completes sensor

adjustment and the printer restarts.

Label Media gap

Bottom sensor

Upper sensor

Liner media

PAUSE

Hold Press/Release

Printer Adjustments

Adjusting the Reflective sensor

1. The reflective sensor is selected.

2. With the reflective sensor selected, install the label media so

that it is between the platen roller and the media sensor.

Be careful that black mark and media gap do not pass the

media sensor. Then close the sensor arm and the printhead.

3. If the Pause Key is pressed then released while the MENU key is

continually pressed, the sensor is automatically adjusted.

Sensor Cal Mode

Executing

4. When automatic adjustment stops normally, “Succeeded” is

displayed by the LCD. If it stops abnormally (adjustment is

impossible), ERROR LED flashes and “Failed” is displayed on

the LCD.

Sensor Cal Mode

Succeeded

5. If the Cancel (STOP) key is pressed, the Printer completes sensor

adjustment and the printer restarts.

Sensor Adjustments and Calibration

Quick Sensor Selection

Method

(Transparent ↔ Reflective)

(p.46)

Black mark

Label

Liner media

Bottom sensor

Printer Adjustments

Media Thickness Adjustment

The printer is already factory-set to the requirements of proper print quality

while using the recommended labels. If the print quality is inferior because

of the different type of media, adjust the printhead position in the following

manner:

When using standard labels, or thermal media

1. Looking in at the media thickness check window, reset the

printhead offset so that it comes to the center line (middle of

the three lines) by turning the media thickness adjustment screw

with a screwdriver.

Then turn the media thickness adjustment screw two to four

times counterclockwise with a screwdriver. (Factory setting: two

turns.)

2. Make fine adjustments by checking the self-test print.

When using thick media (tags or other media)

1. Looking in at the media thickness check window, reset the

printhead position so that it comes to the center line (middle

of the three lines) by turning the media thickness adjustment

screw with a screwdriver.

2. Then turn the media thickness adjustment screw two to four

times clockwise with a screwdriver.

3. Make fine adjustments by checking the self-test print.

Installing the Media (p.24)

Self Print Mode (p.30)

Media thickness

adjustment screw

The relationship between the printhead heating element

and the media thickness check window is shown below:

Printhead

heating element

Printhead

heating element

Printhead position

for labels

Media thickness check window

Printhead position

for tags

Media thickness

check window

Media thickness

adjustment screw

Media thickness

adjustment screw

Platen

Self Print Mode (p.30)

Printer Adjustments

Media Width Adjustment

The printer is already factory-set to the value of media width: 112 mm (4.4

in). When you use narrow media, adjust the printhead pressure in the

following:

1. Looking in at the check window on the upper frame, align the

mark (the left end of white plastic) with the width of media by

turning the media width adjustment knob. (The printhead must

be closed.)

2. Make fine adjustments by checking the self-test print.

When the print on right side is too light:

Move the mark (white) to the right side by turning the media

width adjustment knob clockwise.

When the print on the left side is too light:

Move the mark to the left side by turning the media width

adjustment knob counterclockwise.

Installing the Media (p.24)

Self Print Mode (p.30)

Media width adjustment knob

Media width check window

Check window Width of media

25.4 mm

50.8 mm

76.2 mm

101.6 mm

1 in

2 in

3 in

4 in

When ribbon wrinkles or media

screws with media width of 4

in or more

Factory setting

Printer Adjustments

Adjusting the Ribbon

Ribbon tension in this printer is already adjusted for the recommended ink

ribbon and media and is very tolerant to different types of media. However, it

may slip due to imperfect combinations of ribbon and media and it is possible

that you will see a “Ribbon End” message even though the ribbon is not

finished. This is more likely to happen with narrow width ribbons, especially

those less than 50mm (2 inches).

To resolve this problem and obtain the optimum printing condition, make

adjustments in the following manner (this should be done after the printhead

pressure adjustments on the previous page are made):

Adjusting Places

Adjusting Method

1. General ribbon and media

Factory setting: both marks on winding and feeding sections

are set to STANDARD so as to obtain the optimum printing

condition for the recommended ink ribbon and media.

Setting the Ribbon (p.26)

adjust-screw adjust-screw

Winding section Feeding section

When turning adjust-screw, use a flat-tip screwdriver.

TENSION

STANDARD

LOW

TENSION

STANDARD

LOW

SUPER LOW

Feeding section

Winding section

Printer Adjustments

2. Easy-to-slip ribbon and media

If a message ‘Ribbon Out’ is shown, set the mark on the feeding

section to LOW by turning the adjust-screw.

TENSION

STANDARD

LOW

TENSION

STANDARD

LOW

SUPER LOW

Feeding section

Winding section

3. Especially-easy-to-slip ribbon and media

If a message ‘Ribbon Out’ is still shown, although Step 2 has

been performed, set the mark on the feeding section to SUPER

LOW by turning the adjust-screw.

4. When ribbon is broken during printing

Ribbon may be broken if it is narrow in width and printhead

heat temperature is high. In that case, set the mark on the

feeding section to SUPER LOW and set the mark on the winding

section to LOW by turning adjust-screw respectively.

Note: If the problem is still not resolved, please contact our service

personnel.

TENSION

STANDARD

LOW

TENSION

STANDARD

LOW

SUPER LOW

Feeding section

Winding section

TENSION

STANDARD

LOW

TENSION

STANDARD

LOW

SUPER LOW

Feeding section

Winding section

Adjusting the Ribbon

Printer Adjustments

Moving the Adjustable Sensor

Menu Setting Table (p.37)

Ensure the adjustable sensor

is selected.

Operating procedure

Measure your required detection position beforehand, using the

scale on the upper guide rail. Move the adjustable sensor to the

required detection position by tuning the adjustable knob; it is

useful to align the yellow mark on the top of the adjustable sensor

with the scale showing the required detection position.

Adjustable knob

Scale

Mark (yellow)

Top view

59mm

(sensor usable range)

118mm (max. media width)

Printer Adjustments

Cleaning

Wipe off any foreign matter such as media dust, dirt and adhesive substances

built up around the printhead and platen with the head cleaning pen (head

cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen

etc.

It is particularly important to clean the thermal printhead after printing on

thermal media for long periods, which will guarantee the print quality and

extend the life of the thermal printhead.

Note: Always use the head cleaner when cleaning the thermal printhead.

Head cleaner

Thermal printhead

Caution

Do not use any solvent other than ethyl alcohol. Solvents such as

benzene, acetone and thinner will dissolve plastic parts and destroy

the thermal printhead, platen and much of the printer!

Try to avoid using "excessive amounts" of ethyl alcohol to clean the

platen. Excessive use will harden the platen surface prematurely.

Platen

Ribbon guide roller

Guide shaft

To clean the entire surface of the platen, rotate the platen little by little with

your thumb using a cheese cloth. Do not touch the platen with your bare

hands.

Troubleshooting

Indication

The LED do not light

up when printer

power is connected.

Paper is feeding, but

nothing is printed.

The printer is not

printing neatly.

Corrective action

1) Insert the plug of the power cord

correctly in the electric outlet.

2) Insert the connector of the power cord

correctly into the power inlet of the

printer.

3) Replace the power cord. Consult with

the dealer where the printer was

purchased to make sure you obtain a

cord made especially for the printer.

Note: Do not use any power cord

except one made especially for the

printer.

4) Check to make sure power is supplied

to the outlet. If there are any problems,

make sure power is supplied to the

building. Or find out if a power failure

has occurred.

5) If necessary, replace the main fuse in

the building’s fuse box, and reset the

main breaker. Ask a qualified

serviceman to carry out the

replacement.

1) If it is dirty, remove the dirt with the

attached head cleaner.

If a label is stuck to the thermal

printhead remove it.

Note: Do not use a metal object to

remove a label stuck to the inside of

the printer. (This may damage the

thermal printhead.) If adhesive label

material is stuck to the thermal

printhead, remove it with a soft cloth

soaked in ethyl alcohol.

2) Use the recommended ribbon or a

ribbon of the same type.

1) Correctly set the media and the ribbon.

2) Set the appropriate printing density

using the menu or control software.

3) If it is dirty, clean it with ethyl alcohol.

If it is deformed, replace it.

Note: Consult with the dealer that

supplied the printer concerning the

replacement.

This chapter explains corrective actions taken when the printer malfunctions or when

an error message is displayed.

Items to check when a malfunction occurs

When the printer malfunctions during operation, take corrective action with reference

to the following table. If the corrective action does not solve the problem, consult

with the service personnel at the dealer where you purchased the printer.

Check

1) Is the plug of the power

cord correctly inserted into

the electric outlet?

2) Is the connector of the

power cord correctly

inserted into the power

inlet of the printer?

3) Is the power cord

damaged?

4) Is power supplied to the

electric outlet the printer

is connected to?

5) Is the main fuse in the

building’s fuse box burnt

out?

1) Is the thermal printhead

dirty?

Is a label stuck to the

head?

2) Is the recommended

ribbon or a ribbon of the

same type used?

1) Are the media and the

ribbon correctly set?

2) Is the printing density too

high or too low?

3) Is the platen dirty?

Is it deformed?

Connection to Power

(p.17)

Cleaning (p.54)

Setting the Ribbon

(p.26)

Installing the Media (p.24)

Setting method (p.26)

Menu Setting Table

(p.37)

Cleaning (p.54)

Troubleshooting

Indication

The printer is not

printing neatly.

The printing position

changes.

The ribbon is wrinkled

The ribbon slips

(ribbon dirt is

produced.)

The ribbon does not

wind.

Check

4) Is the thermal printhead

dirty?

Is a label stuck to the head.

5) Is the recommended

ribbon or a ribbon of the

same type used?

6) Is the thermal printhead in

the correct position for the

media that is used?

7) Is the printer’s head

pressure balance correct

for the width of the media

that is used?

1) Are the media and the

ribbon correctly set?

2) Is the platen dirty?

Is it deformed?

3) Are the data contents and

the command signals from

the host appropriate?

4) Are the menu values set

appropriately?

5) Are the sensitivities of the

media sensors appropriate

for the media that is used?

1) Is the ribbon tension

suitable for the ribbon that

is used?

2) Is the ribbon used correctly

balanced to the right and

left?

3) Is the printing density too

high?

4) Are the media and ribbon

the recommended

products or equivalent

products?

1) Is the ribbon tension

suitable for the ribbon that

is used?

1) Is the ribbon set in the

correct course?

2) Is the ribbon winding

direction reversed?

Corrective action

4) If it is dirty, remove the dirt with the

attached head cleaner.

If a label is stuck to the head, remove

it.

Note: Do not use a metal object to

remove a label stuck to the inside of

the printer. (This may damage the

thermal printhead .) If adhesive label

material is stuck to the print head,

remove it with a soft cloth soaked in

ethyl alcohol.

5) Use the recommended ribbon or a

ribbon of the same type.

6) Adjust the offset of the thermal

printhead with the media thickness

adjustment dial.

7) Adjust the thermal printhead pressure

with the media width adjustment dial.

1) Correctly set the media and the ribbon.

2) If it is dirty, clean it with ethyl alcohol.

If it is deformed, replace it.

Note: Consult with the dealer that

supplied the printer concerning the

replacement.

3) If an error message is displayed, check

the content of the software and the

communication status set by the host

computer.

4) Set the correct menu values using the

operating panel or the host computer.

5) Set the media sensitivity to appropriate

values.

If this does not solve the problem,

change the “Sensor level” that is set in

the “System setup.”

1) Adjust the tension with the adjust-

screw.

2) Adjust the left - right balance with the

media width adjustment knob.

3) Set the appropriate printing density

using the menu or control software.

4) Use the recommended products or

equivalent products. If this does not

correct the problem, contact a service

representative.

1) Adjust the tension with the adjust-

screw.

1) Set the ribbon in the correct course.

2) Set the correct winding direction.

Media Thickness

Adjustment (p.49)

Media Width

Adjustment (p.50)

Installing the Media (p.24)

Setting method (p.26)

Cleaning (p.54)

LED Functions (p.21)

Menu Setting Table

(p.37)

Adjusting the Ribbon

(p.51)

Setting the Ribbon

(p.26)

Adjusting the Ribbon

(p.51)

Setting the Ribbon

(p.26)

Appendixes

Item Description

Printing Printing method Thermal transfer/Direct thermal

Resolution Main scanning line density: 203 dots/inch (8 dots/mm)

Sub- scanning line density: 203 dots/inch (8 dots/mm)

Head 864 dots (printable dots: 832 dots)

Max. print width 104 mm 4.1 inch

Max. print length 812.8 mm 32 inch

Print density Print density is adjustable with software

Printing speed Printing speed setting 2 - 10 inches per second

Print mode Batch mode Normal printing (single or multiple sheets)

Tear off mode Feeds back media to the tear-off position after printing is completed.

Cut mode *1 Prints while cutting at designated sheet units.

The following two kinds of cut mode operations are done.

• Backfeed

• Cut through

(Cut through refers to stopping part-way through printing the ‘next label’

to make the cut. After cutting, printing restarts but there is a chance of a

small gap or mark at the temporary stop position.)

Peel mode*2 Peels labels from the liners after printing them.

Media Types of media Roll, fanfold

(continuous media, die-cuts, continuous tags. paper or tickets)

Recommended media Thermal transfer: label media (RPR-W Ricoh)

Direct thermal media: label media (150LA-1 Ricoh), tag media (TB2E0V,

Mitsubishi Paper)

Max. media width 118.0 mm 4.65 inch

Min. media width 25.4 mm 1.00 inch

Min. label width 7.62 mm 0.30 inch

Min. label pitch*3 6.35 mm 0.25 inch

Max. media thickness 0.254 mm 0.01 inch

Max. media length 812.8 mm 32 inch

Min. media length 6.35 mm 0.25 inch

Min. media thickness 0.0635 mm 0.0025 inch

On-board roll media Max. outside diameter: 203mm 8 inch

diameter Media core: 38 to 76 mm 1.5 to 3 inch

Ribbon Recommended ribbon B110A Ricoh

Max. ribbon width 114.0 mm 4.50 inch

Min. ribbon width 25.4 mm 1.00 inch

Max. ribbon length 450.0 m 1,476 ft

Max. roll diameter 86.5 mm 3.40 inch

Inner diameter of the 25.4 ± 0.25 mm 1.00 ± 0.01 inch

paper core

Ribbon end tape length Max. 80.0 mm 3.15 inch

Ribbon end detection Ribbon out is detected by the ribbon encoder

Specifications

Appendixes

Specifications

Item Description

Bar code One-dimension • Code 3 of 9 • UPC-A • UPC-E • EAN-13 (JAN-13)

(for Datamax emulation) • EAN-8 (JAN-8) • Interleaved 2 of 5 • Code 128

• HIBC (Modulus 43-used code 3 of 9) • Codabar (NW-7)

• Int 2 of 5 (Modulus10-used Interleaved 2 of 5) • Plessey

• Case Code • UPC 2DIG ADD • UPC 5DIG ADD

• Code 93 • Telepen • ZIP • UCC/EAN128

• UCC/EAN128 (for K-MART)

• UCC/EAN128 Random Weight • FIM

Two-dimension UPS Maxi Code, PDF-417, Data Matrix, QR Code,

Aztec, RSS

Bar code One-dimension • Code 11 • Interleaved 2 of 5 • Code 39 • EAN-8 • UPC-E • Code 93

(for Zebra emulation) • Code 128 • EAN-13 • Industrial 2 of 5 • Standard 2 of 5

• ANSI CODABAR • LOGMARS • MSI • Plessey • UPC/EAN Extensions

• UPC-A • POSTNET • Planet

Two-dimension • Code 49 • PDF-417 • CODA BLOCK • UPS Maxi Code

• Micro PDF-417 • Data Matrix • QR Code • RSS • TLC39

Font 1. Seven kinds of fixed pitch font

(for Datamax emulation) • Overseas, English fonts and European fonts

2. OCR fonts OCR-A*4, OCR-B*4

3. Proportional fonts

CG Triumvirate smooth font

CG Triumvirate Bold smooth font

(6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points)

• Character set: Conforms with code page 850 standards

4. True type™ rasterizer*5

Font 1. Five kinds of fixed pitch font

(for Zebra emulation) • Overseas, English fonts and European fonts

2. OCR fonts

OCR-A, OCR-B

3. Proportional font

CG Triumvirate Condensed Bold

4. True type™ rasterizer*5

Symbol set PC866U Ukraina, PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop, ISO

8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5, ISO 8859/10

Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9, ISO 8859/5

Latin/Cyrillic, ISO 69: French, ISO 21: German, ISO 15: Italian, Legal,

Math-8, Macintosh, Math, PC-858 Multilingual, Microsoft Publishing,

PC-8, Code Page 437, PC-8 D/N, Code Page 437N, PC-852 Latin 2,

PC-851 Latin/Greek, PC-862 Latin/Hebrew, Pi Font, PC-850 Multilingual,

PC-864 Latin/Arabic, PC-8 TK, Code Page 437T, PC-1004, PC-775

Baltic, Non-UGL, Generic Pi Font, Roman-8, Roman-9, ISO 17: Spanish,

ISO 11: Swedish, Symbol, PS Text, ISO 4: United Kingdom, ISO 6: ASCII,

Ventura International, Ventura Math, Ventura US, Windows 3.1 Latin 1,

Wingdings, Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith), Windows

3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5

Control language Conforms to Datamax® programming language*6 and Zebra programming

language*7

Outline of electronic CPU 32Bit RISC CPU

devices ROM Standard equipment: FLASH ROM 4MBytes (User area: 1MByte)

RAM (for Datamax E.) Standard equipment: SDRAM 16MBytes (User area: 1MByte)

RAM (for Zebra E.) Standard equipment: SDRAM 16MBytes (User area: 4MByte)

Appendixes

Specifications

Item Description

Media detection Transparent sensor Detects media gap between labels, notches on tags, and media out

sensors Reflective sensor Detects reflective mark on back of media and media out

Label peeling sensor*1

Communication Parallel*8 IEEE1284 (compatible, Nibble, ECP mode)

interfaces Serial 2400 4800 9600 19200 38400 57600 115200bps

USB FULL Speed USB1.1

Communication Network Wired ethernet (10-BASE-T/ 100-BASE-TX) or Wireless LAN

interface options

Indications and switches LCD 128 X 64 dots, STN graphic type

LED POWER, ERROR

Buzzer Alarms, errors, etc.

Operating panel keys PAUSE, FEED, STOP, MENU

Head-up detection sensor Detects head open

Power switch Turns power on and off

Accoustic noise 55 dB (by EN ISO7779)

Power (standards) 100-240V (-10%+6%), 3.0-1.5A, 50/60Hz

U.S.A./Canada: UL 60950-1, CSA No.60950-1, FCC Part15 SubpartB (ClassA)

Europe: EN 60950-1, EN 55022 (ClassA), EN 55024, EN 61000-3-2, EN 61000-3-3

Environment Operating temperature Operating temp. 0 to 40°C, humidity 30 to 80%, condensation free

conditions: (Conditions: ventilation, and natural convection)

Storage temperature Temp. –20 to 60°C, humidity 5 to 85%

conditions: (Conditions: ventilation, and natural convection)

External dimensions Approx. 255(W) X 490 (D) X 265 (H) mm

10(W) X 19.3 (D) X 10.4 (H) inch

0535

Humidity %

Operating assurance temperature

Printing assurance temperature

Temperature °C

-20 60

Humidity %

Temperature °C

Conditions assuring operation and printing Storage assurance temperature

Unit: mm (inch)

Approx. 265 (10.4)

Approx. 490 (19.3)

Approx. 255 (10)

Appendixes

Item Description

Weight Approx. 13.3 kg (29.3 lb.)

Accessories Test label media, Test ribbon, CD-ROM (User’s Manual), Quick start

guide, Head cleaner, Power cord, Media holder bar and Media holder

guide, Ribbon holder, Paper core

Option Auto-cutter unit, Peeler unit and Ethernet interface board

*1, *2: Options can be separately purchased.

*3: When a media pitch of less than 1 inch is used, activate the "Small Label Printing" setting in the "Printing Setting."

*4. The OCR font may have a low recognition rate according to the reader.

*5: UFSTTM and TrueTypeTM rasterizer are licensed from Agfa Corporation.

TrueTypeTM is a trademark of Apple Computer.

UFSTTM is a trademark of Agfa Corporation. TrueTypeTM is a trademark of Apple Computer.

*6: Datamax® is a registered trade mark of Datamax Bar Code Products Corporation.

*7: Zebra® is a registered trade mark of Zebra Technologies Corporation.

*8: This interface is Non-L. P. S. (Limited Power Source).

Appendixes

Interfaces

This printer is connected to a computer and prints according to commands

sent from the computer.

There are three types of computer interfaces, and these are connected to

devices suited to each type of interface. The printer can also be connected

to a computer by the optional Ethernet.

System Start/stop asynchronous duplex communication

Signal level RS-232C

Baud rate 2400, 4800, 9600, 19200, 38400,57600, 115200bps

Bit length 7Bit, 8Bit

Stop bit 1Bit, 2Bit

Parity Odd, even, none

Connector D-SUB 25PIN

Serial Interface

Specifications

Pin No. Signal code Signal name Function

1 FG Protective Protective grounding

grounding

2 TXD Transmitted data Signal line that transmits data from the

printer to other devices

3 RXD Received data Signal line that transmits data from other

devices to the printer

4 RTS Transmission Pull up to +5.4V through 3.3kΩ

request

5 NC ------ Not used

6 DSR Data set relay Signal line that is active when an external

device can interface with the printer

7 SGND Signal line Shows the ground level of the signal line

ground

8-13 NC ------ Not used

14 VCC +5V (FACTORY USE ONLY )

15-19 NC ------ Not used

20 DTR Data terminal Signal line that is active when an external

relay device can interface with the printer

21-25 NC ------ Not used

Signal line and pin arrangement

Appendixes

Interfaces

XON/XOFF Protocol

Requirements to output X-ON code

• Communication is possible when the power is on.

• When the receive buffer has less than 128 bytes available, XOFF code is

output, then the receive buffer has at least at least 1024 bytes available.

Requirements to output the X-OFF code

• When the receive buffer has less than 128 bytes available

16K bytes

XON

XOFF

Receive buffer

1024 bytes

128 bytes

DTR Protocol

Conditions when the DTR signal is “Ready (High)”

All the following conditions are satisfied.

• The receive buffer is 128 bytes or more available capacity.

* When the receive buffer has less than 128 bytes available and the DTR

signal has changed to BUSY (Low) status, BUSY status is maintained until

the capacity of the receive buffer has reached 1024 bytes or more.

Conditions when DTR signal is “Busy (Low)”

• When the receive buffer has fallen to less than 128 bytes available.

Appendixes

Parallel Interface

Specifications

Transmission mode 8-bit parallel data

Receive buffer size 16K bytes

Transmission modes Compatible mode

It is an asynchronous forward direction of the byte width

(from host to printer) channel, and the interface line of

the data is operated in accordance with signal line

definitions of Centronics.

NIBBLE mode

Nibble mode is asynchronous reverse channel

communication with data transmission controlled by the

host computer. In reverse channel transmission, the data is

nibble transmitted in two parts using four status lines (Fault,

Select, PE, and Busy). And nibble mode can be used along

with compatible mode to send data in two directions.

ECP mode

ECP mode permits bi-directional asynchronous data

transmission, and thanks to its interlock handshake, it does

not require the timing necessary with compatible mode.

Signal level IEEE1284 standard

Pin No. Signal name I/O Function

1 *STROBE Input Strobe signal to read in 8-bit data

2-9 DATA1-8 Input 8-bit parallel signal

10 *ACKNLG Output 8-bit data request signal

11 BUSY Output Signal specifying printer busy

12 PERROR Output Signal specifying media out

13 SELECT Output Signal specifying if the printer is on-line (printing

enabled) or off-line (pausing)

14 AUTOFD Input Invalid (ignored)

15 NC --- Not used

16 GND --- Signal ground

17 FGND --- Frame ground

18 P.L.H Output Peripheral logic high (pull up to +5V at 1kΩ)

19-30 GND --- Ground for twisted pair return

31 *INIT Input Printer reset

32 *FAULT Output Signal specifying printer error

33-35 NC --- Not used

36 SELECTIN Input Invalid (ignored)

Signal line and pin assignment table

Interfaces

Appendixes

Interfaces

Error Change in the status of a signal line in

compatible mode

Paper end Busy : L H

PError : L H

Select : H L

nFault : H L

Error other than paper end

Busy : L H

• Head open PError : L unchanged

• Other Select : H L

nFault : H L

Conditions for Busy • Receive buffer full

• Data being read

• Error

Parallel port status signals when an error occurs

The status of a signal line will not be changed in bi-directional mode such as

nibble or ECP mode.

Compatible timing specification

[When power is on] (Time it goes off-line)

[While receiving data]

Note: Busy rises when *Strobe signal starts, and data is latched with *Strobe

signal starts.

Data0-7

*Strobe

BUSY

0.5µs 0.5µs 0.5µs

Reset

BUSY

*ACK

SELECT

PowerOn

Appendixes

Relation of the timing of the BUSY signal and the *ACK signal

[Center – ACK]

[While receiving INIT signal]

Note: If the *Init signal does not have width of 10 to 15

sec or more, it

cannot act as an Init signal. If it is lower, the *Init signal is ignored.

BUSY starts up when the *Init signal is perceived.

BUSY

*ACK

Approx. 2µsec

BUSY

*Init

*Ack

*Fault

SELECT

Min. 10 to 15µsec

Interfaces

Appendixes

USB Interface

Specifications

Standards Complies with Universal Serial Bus Specification

Transmission speed Compatible with 12Mbps (full speed) transmission

Receive buffer 16K bytes

Connector DUSB DUSB-BRA42-T11(DDK)

Pin No. Signal code Signal Function

1 VBUS USB power USB power (+5V)

2 D+ Signal line + + signal line

3 D– Signal line – – signal line

4 GND GND GND

Signal line and pin arrangement

Interfaces

Appendixes

Replacing the Interface Board

Replacement Method

1. Remove the screws (2) that anchor the bracket of the interface

board then pull the interface board towards you. When you do

this, be careful not to perform any unreasonable operations that

will damage the connecting cable and do not pull the cable too

much. If you do, it will cause a malfunction.

Always turn off the power to the printer before replacing the interface

board. Do not pull it out with unnecessary force. This will cause an

accident.

Caution

Interface Board

Rear Side

Screw

Interface Cable

2. Remove the connecting cable from the interface board and

reconnect the cable to the connector of the replacement

interface board

Rear Side

Interface Cable

Interface Board

Appendixes

3. Insert the interface board into the printer so that the connecting

cable does not catch on the printer, then use the screws (2)

that you removed to anchor the bracket.

Interface Board

Screw

Rear Side

Replacing the Interface Board

JN74902-20F

PMC-0712

363 Van Ness Way, Suite 404

Torrance, CA 90501. USA

Tel: (310) 781-1460

Fax:(310) 781-9152

http://www.citizen-systems.com

Mettinger Strasse 11 Park House, 643-651 Staines Road

D-73728, Esslingen Feltham, Middlesex, TW14 8PA

Germany United Kingdom

Tel: +49 (0) 711 3906 420 Tel: +44 (0) 20 8893 1900

Fax:+49 (0) 711 3906 405 Fax: +44 (0) 20 8893 0080

http://www.citizen-europe.com

6-1-12, Tanashi-cho, Nishi-Tokyo-shi

Tokyo, 188-8511. Japan

Tel: +81 (0) 42 468 4608

Fax:+81 (0) 42 468 4996

http://www.citizen-systems.co.jp

Citizen Systems Cl S700 Users Manual JN74902 20F_01 18.p65

CL-S700 to the manual 8edde841-333f-4405-81f0-4efe11aab869

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