Clarity A Division of Plantronics AL10RTXS AlertMaster Home Alert System User Manual AL10 UserGuide Draft Rev2

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AL10 USER GUIDE ‐ Draft
Rev2
USER GUIDE
AlertMaster AL10
Home Alert System
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Chattanooga, TN 37406
Tel: 800‐426‐3738 Fax: 800‐325‐8871
E‐mail: claritycs@plantronics.com Website: www.clarityproducts.com
©2010 Clarity, a Division of Plantronics, Inc. All rights reserved. AlertMaster, Clarity and AL10 are
trademarks or registered trademarks of Plantronics, Inc.
Rev. A (04‐10)
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CONTENTS
(TO BE LEFT EMPTY UNTIL FINAL VERSION IS CREATED; THIS PAGE
SHOWS THE TABLE OF CONTENTS)
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IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and persons including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Do not use this product near a bathtub, wash basin, kitchen sink or laundry tub, in a wet basement, near
a swimming pool or anywhere else there is water.
4. Avoid using a telephone (other than a cordless type) during a storm. There may be a remote risk of
electrical shock from lightning.
5. Do not use a telephone to report a gas leak in the vicinity of the leak.
6. Unplug this product from the wall outlets before cleaning. Do not use liquid cleaners or aerosol cleaners on
the product. Use a damp cloth for cleaning.
7. Place this product on a stable surface. Serious damage and/or injury may result if the product falls.
8. Do not cover the slots and openings on this product. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built‐in installation unless proper ventilation is
provided.
9. Operate this product using the electrical voltage as stated on the base unit or the owner’s manual. If you
are not sure of the voltage in your home, consult your dealer or local power company.
10. Do not place anything on the power cord. Install the product where no one will step or trip on the cord.
11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock.
12. Never push any objects through the slots in the product. They can touch dangerous voltage points or short
out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the product.
13. To reduce the risk of electrical shock, do not take this product apart. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the
appliance is subsequently used.
14. Unplug this product from the wall outlets and refer servicing to the manufacturer under the following
conditions:
A. When the power supply cord or plug is frayed or damaged.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls
that are covered by the operating instructions. Improper adjustment may require extensive work by a qualified
technician to restore the telephone to normal operation.
E. If the product has been dropped or the case has been damaged.
F. If the product exhibits a distinct change in performance.
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
18. Use caution when installing or modifying telephone lines.
19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible special disposal instructions.
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ADDITIONAL SAFETY NOTES FOR CANADIAN USERS
The following items are included as part of the CS‐03 Requirements. The standard connecting arrangement for
the equipment is CA11A. This product meets the applicable Industry Canada technical specifications.
NOTE: The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective operational and safety
requirements. The Department does not guarantee that the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord). The customer should be
aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Warning: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalent Number is an
indication of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Number of all the devices not exceed five.
SAVE THESE INSTRUCTIONS
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INTRODUCTION
Thank you for selecting the exciting new AL10 from Clarity. It has been designed to meet the highest quality
standards to provide you with years of convenient and trouble‐free service.
Please read these operating instructions thoroughly before using your notification system. Keep this manual for
future reference.
You must save your sales receipt as proof of purchase in the event that you need
warranty service.
If you have any questions about your AlertMaster AL10, please call your authorized dealer or our Customer
Service Department at 800‐426‐3738.
E‐mail: claritycs@plantronics.com
Website: www.clarityproducts.com
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PACKAGE CHECKLIST
Please make sure your AL10 package includes the items as shown below:
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FEATURES IDENTIFICATION
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INSTALLATION AND SET‐UP
An ideal location for setting up the base unit is in the bedroom. Do not put any of the AL10 components
on or next to metal surfaces, computers, television, microwaves, or other areas with electronic equipment
that can cause interference to the wireless system.
A. Base Unit
B. Doorbell
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C. Clock
1. Press the SET CLOCK (on the back of the unit) and the SET HOUR or SET MINUTE (both on the
front of the unit) buttons simultaneously to change time setting.
2. Press the SET ALARM button (front of unit) to check the alarm setting.
3. Press SET ALARM and SET HOUR (or SET MINUTE) buttons simultaneously to change
alarm clock setting.
4. Press ALARM ON/OFF button to turn alarm on or off. (A small red dot appears in the lower right corner
of the clock screen when the alarm is active, e.g., when it is turned on.)
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OPERATIONS
A. MONITORING FUNCTIONS
The console has six indicator lights for each of the alerting functions of the AL10. Some functions
require an optional accessory to be purchased.
Anytime the AL10 Notification System is activated by any function(s), the lamp and bed shaker will activate,
then stop and reset after two minutes, or use the RESET / PAGE button on the top of the console to stop
and reset it. The lamp flashes in different patterns for each function.
1. PHONE
The phone indicator light and sidebar lights illuminate when the phone is ringing. The lamp will turn on for two
seconds, off for four seconds, and repeat. Answering the phone resets the Phone indicator and any other AL
series systems in your home.
2. DOOR
The door indicator light and sidebar lights illuminate when the doorbell button is pressed. The lamp will turn on
for two seconds, off for two seconds, and repeat. This function is also activated when a signal is received
from the optional Door Announcer (Model AM‐DX).
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3. CLOCK/PAGING
The clock indicator light and sidebar lights illuminate when the alarm clock is activated. The bed shaker will
vibrate and the lamp will turn on for one second, off for two seconds, and repeat.
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Alarm/Snooze
When the alarm clock activates, the bed shaker will vibrate and the lamp will flash for one hour, or until
the SNOOZE or RESET/PAGE button is pushed. This stops the alarm clock and resets it for the same time on
the next day.
The “SNOOZE” time on the alarm is nine minutes.
Paging
When the RESET / PAGE button is pressed for just a moment, it activates the base unit and any
remote receivers or personal signalers that are within an 80‐foot range. They activate for one two‐
minute cycle. This function is available only while the unit is in standby mode.
4. SOUND
a. ALL
Slide the MIC switch to the ALL position. The sound indicator light and sidebar lights illuminate
when continuous sound is detected for 12 seconds or longer in the room by the built‐in
microphone. After another 10 second delay, the lamp will flash on for one second, off for one
second, and repeat.
b. MAIN
The light indicates the presence of sound, but it will not trigger the lamp to begin flashing or any other
indicator.
c. OFF
The sound indicator light and the monitoring function are disabled.
NOTE: The sound indicator light illumination function is also activated when a signal is received from the optional
Baby Sound Monitor (AM‐BX). The position of the MIC switch is irrelevant – AM‐BX activates the sound indicator light
regardless of the position of the MIC switch.
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5. ALARM
You must purchase the optional Audio Alarm Transmitter (Model AM‐AX) from Clarity to use this function. When
a signal is received from the Audio Alarm Transmitter, the indicator light illuminates, and the lamp will turn on
for one second, off for one second, and repeat.
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6. MOTION SENSOR LIGHT
You must purchase the optional Motion Sensor (Model AM‐SX) from Clarity to use this function. When a signal is
received from the Motion Sensor, the indicator light illuminates, and the lamp will turn on for one second, off
for one second, on again for one second, off for two seconds, and repeat.
B. Master Reset
If you have several AlertMaster system components (such as the AL10, the AL11 or the AL12), you can
save time by using the AL10 to reset all of them at once (master reset). To do this, press the
RESET/PAGE button.
C. Notification Priority
If the AlertMaster system receives two notification signals at the same time, it will display the highest
priority signal. For example, if it receives a Motion Sensor signal right after it receives a Phone signal, the
indicator will change from PHONE to SENSOR. The priority for each notification signal is shown as follows:
1. Master Reset
2. Audio Alarm
3. Baby Sound
4. Room Sound
5. Phone
6. Door
7. Paging
8. Alarm Clock
9. Random (Security) Timer
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D. Security Timer
With this feature, the lamp connected to your AlertMaster system will go on automatically every evening and
turn off later in the evening. You can use this to make it look like someone is home. The light will turn on and
off at slightly different times each evening so it is not so obvious that a timer is being used.
To activate this feature:
1. Press the TIMER ON / OFF button once. The lamp will automatically go on every evening at about 5
PM and turn off at about 11 PM. To confirm this setting, the clock will blink twice every five seconds.
a. If you want the light to turn on at about 6 PM, press SET TIMER once for two seconds or
more. To confirm this setting, the clock will blink three times every five seconds.
b. If you want the light to turn on at about 7 PM, press SET TIMER twice for two seconds or
more. To confirm this setting, the clock will blink four times every five seconds.
c. To return to 5 PM activation, press the SET TIMER button once for two seconds or
more. To confirm this setting, the clock will blink once every five seconds.
d. If you are home and want to turn off the SET TIMER for the evening, press RESET/PAGE
for more than two seconds. The timer will resume normal operation the next evening.
2. To turn off the SECURITY TIMER, press TIMER ON/OFF once.
E. Nightlight
Slide the NIGHTLIGHT switch to the ON position to engage the AL10 nightlight. When the switch is
turned to the ON position, the oval ring around the LAMP CONTROL button lights up. The
NIGHTLIGHT is turned off by sliding the switch to OFF.
F. Battery
The AlertMaster AL10 operates on 10 “AA” size rechargeable NiMH batteries (not included) during a power
outage. DO NOT USE REGULAR ALKALINE BATTERIES!
Power is provided for the console and the pillow shaker, but not for the connected lamp.
Do not burn or puncture the batteries. Like other batteries of this type, if they are burned or punctured, they
could release toxic material which could cause injury. Do not dispose of batteries in household garbage. For
information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal
organization.
The doorbell transmitter operates on one “23A” size battery (included). It normally lasts 6‐12 months and
can be tested by watching the red power indicator illuminate when the doorbell button is pressed. If the
power indicator is faint or off, replace the battery.
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CHANNEL SETTINGS
The AlertMaster System uses special radio signals to communicate between the console unit and all its
accessories. For the accessories (Door Announcer, Baby Sound Monitor, Audio Alarm Transmitter and Motion
Sensor) to activate the base unit, they all have to be on the same "channel." A "DIP switch" is used for channel
selection.
Your system and all the accessories have been preset in the factory to a standard channel setting. Under
normal operating conditions, there is no adjustment necessary.
If your system encounters interference and repeatedly activates itself for no obvious reason, it may be triggered
by a system nearby in your neighborhood.
If the interference from another AlertMaster Notification System or other wireless source is present, change
channel switch settings on all components.
1. Unplug AC power and locate DIP switch (a 4‐position switch) on the back of the AlertMaster AL10. Lift rubber cover
to access the switch.
2. Open the battery compartment of the doorbell.
3. Change the switch position of each switch on both units using a ball point pen. All settings need to be identical
for the system to work.
4. Change the switch settings on each of your other accessories (Remote Receiver, Audio Alarm Transmitter, Baby
Sound Monitor, etc.) to match the new channel setting.
5. Replace all covers and return accessories to their proper places. Press RESET/PAGE button once to reset
the unit.
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TROUBLESHOOTING
If any problem should occur during operation of your AlertMaster Notification System, review the "Symptom and
Remedy" list below. Make sure no part of the AlertMaster system is on or near metal surfaces or electronic
equipment. Should the difficulty persist, contact Clarity or your authorized dealer for assistance.
Symptom
Cause and Remedy
Lamp control button doesn’t work
Lamp is not turned on prior to plugging it into
AlertMaster. Turn the lamp’s switch on.
Replace bulb if necessary.
Phone rings, lamp does not flash
Check all phone line connections. Make sure
you can turn the lamp on or off with the lamp
control button.
Alarm clock doesn’t work
Alarm clock is not turned on. Slide the switch
to the ON position.
Bed shaker doesn’t vibrate
Bed shaker is unplugged. Plug it in. Coil the
wire once around the plastic loop to prevent
accidental unplugging.
Room noise doesn’t activate
Switch is OFF. Slide it to the ALL position.
Sound must be continuous for 12 seconds for
room noise to activate.
Lamp flashes constantly
There is constant noise in the room and the
sound function is on. Slide the switch to OFF.
Doorbell doesn’t work
Dead battery. Depress doorbell button; the
red light on housing should light up. If not,
battery needs to be replaced. If the battery is
fully charged, the DIP switches may be
incorrectly set. See the section on Channel
Setting.
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OPTIONAL ACCESSORIES
The AlertMaster AL10 is designed to work with optional wireless remote receivers and transmitters, each sold
separately.
A. Remote Receiver (AL12)
Plug the receiver into an AC outlet, and plug in a lamp and you’ll be notified wherever the receiver is placed ‐
kitchen, living room, garage, bathroom, etc. It operates up to 80 feet from the AlertMaster AL10 base
console.
B. Personal Signaler (AM‐PX)
Wear this lightweight receiver on your belt anywhere around your house and you’ll be alerted to any activity
in your home. It has an 80‐foot range and a miniature console of indicator lights, and also alerts with different
vibrating motions for each function.
C. Personal Tactile Signaler (AM‐PXB)
Similar to AM‐PX plus a touch switch for people who are deaf and blind.
D. Audio Alarm Transmitter (AM‐AX)
Place this next to any audio alarm for notification when the alarm is activated. It activates the Alarm function of
the AlertMaster system and has a range of up to 80 feet.
E. Baby Sound Monitor (AM‐BX)
Place this monitor near your infant, and it will transmit a signal to the AlertMaster system when your baby cries.
F. Door Announcer (AM‐DX)
Place the Door Announcer next to your existing doorbell, door chime, or intercom announcer. It will transmit a
signal activating the Door function of the AlertMaster system from up to 80 feet away. This option is ideal for
apartments, condos or suites with a common security door or gate.
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REGULATORY COMPLIANCE
Important Information for Customers
PART 68 OF FCC RULES INFORMATION
This AL10 Notification System complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number
must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug, RJ11 USOC, is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this telephone equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this telephone equipment, for repair or warranty information, please
contact Clarity, 800‐426‐3738. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
This telephone equipment is not intended to be repaired and it contains no repairable parts. Opening
the equipment or any attempt to perform repairs will void the warranty. For service or repairs, call 800‐
426‐3738.
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
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If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this telephone equipment does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified installer.
This telephone equipment is hearing aid compatible.
Customer‐Owned Coin/Credit Card Phones
To comply with state tariffs, the telephone company must be given notification prior to connection. In
some states, the state public utility commission, public service commission or corporation commission
must give prior approval of connection.
PART 15 OF FCC RULES INFORMATION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Your AL10 Notification System has been tested and found to comply with the limits of a Class B digital
device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection
against harmful interference in residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation; if this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by one of the following
measures:
1. Where it can be done safely, reorient the receiving television or radio antenna.
2. To the extent possible, relocate the television, radio or other receiver with respect to the telephone
equipment. (This increases the separation between the telephone equipment and the receiver.)
3. Connect the telephone equipment into an outlet on a circuit difference from that to which the
television, radio, or other receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
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INDUSTRY CANADA TECHNICAL SPECIFICATIONS
This product meets the applicable Industry Canada technical specifications.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
WARNING: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed five.
[The term “IC:” before the certification/registration number only signifies that the Industry Canada
technical specifications were met.]
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WARRANTY INFORMATION
This warranty applies only to CLARITY products that are purchased and used in the United States,
Canada or United Kingdom.
CLARITY warrants the ALERTMASTER AL10 against any defect in materials or workmanship for the period
of one year from the date of purchase.
If your CLARITY product is defective and returned within 30 days of the date of purchase, your
authorized Clarity dealer will replace it at no charge.
If returned after 30 days but within one year from the date of purchase, we will repair or replace it at no
charge. In the repair of your AlertMaster AL10, we may use new or reconditioned replacement parts. If
we elect to replace your AL10, we may replace it with a new or reconditioned product of the same or
similar design. Repair or replacement will be warranted for either 90 days or the remaining time on the
original warranty period, whichever is longer.
Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten
warranty that the product is fit for ordinary use), are limited to one year from date of purchase. We will
not pay for loss of time, inconvenience, loss of use of your AlertMaster AL10, or property damage
caused by your AlertMaster AL10 or its failure to work, or any other incidental or consequential
damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of
incidental or consequential damages, so the above exclusions or limitations may not apply to you.
To get warranty service for your AlertMaster AL10, you must provide proof of the purchase date. Within
30 days of the date of purchase, return your AlertMaster AL10 to the place where you purchased it for
immediate replacement. After 30 days, call CLARITY at 800426‐3738 or 800‐772‐2887 TTY/TDD for the
authorized service center nearest you. You must prepay all shipping costs. We suggest you save the
original packaging materials in the event you need to ship the AlertMaster AL10. When shipping for
warranty repair, include your name, address, phone number, proof of date of purchase, and a
description of the problem. After repairing the product, we will ship it back to you at no cost within the
United States.
This warranty does not cover defects resulting from accidents, damage while in transit to our service
location, alterations, unauthorized repair, failure to follow instructions, misuse, use outside the United
States, Canada, or United Kingdom, fire, flood, and acts of God. Nor do we warrant the product to be
compatible with any particular telephone equipment, party line, key telephone systems or more
sophisticated switching systems. If your AlertMaster AL10 is not covered by this warranty, call us at 800‐
426‐3738, 800‐772‐2889 TTY/ TDD for advice as to whether we will repair your AlertMaster AL10 and
other repair information. The repaired parts shall be warranted for 90 days.
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CLARITY, a Division of Plantronics
4289 Bonny Oaks Drive • Chattanooga, TN 37406
Tel: 800‐426‐3738 • Fax: 800‐325‐8871
E‐mail: claritycs@plantronics.com • Website: www.clarityproducts.com
PRINTED IN CHINA
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