Clarity A Division of Plantronics AL11RTXS Alert Master Home Alert System User Manual AL11 UserGuide Draft Rev2

Clarity, A Division of Plantronics, Inc. Alert Master Home Alert System AL11 UserGuide Draft Rev2

Users Manual

AL11USERGUIDE–DraftRev21|PageUSERGUIDEAlertMasterAL11HomeAlertSystemClarity,aDivisionofPlantronics,Inc.4289BonnyOaksDrive,Chattanooga,TN37406Tel:800‐426‐3738Fax:800‐325‐8871E‐mail:claritycs@plantronics.comWebsite:www.clarityproducts.com©2010Clarity,aDivisionofPlantronics,Inc.Allrightsreserved.AlertMaster,ClarityandAL11aretrademarksorregisteredtrademarksofPlantronics,Inc.Rev.A(04‐10)
AL11USERGUIDE–DraftRev22|PageCONTENTS(TOBELEFTEMPTYUNTILFINALVERSIONISCREATED;THISPAGESHOWSTHETABLEOFCONTENTS)
AL11USERGUIDE–DraftRev23|PageIMPORTANTSAFETYINSTRUCTIONSWhenusingyourClarityAL11,basicsafetyprecautionsshouldalwaysbefollowedtoreducetheriskoffire,electricshockandpersonsincludingthefollowing:1.Readandunderstandallinstructions.2.Followallwarningsandinstructionsmarkedontheproduct.3.Donotusethisproductnearabathtub,washbasin,kitchensinkorlaundrytub,inawetbasement,nearaswimmingpooloranywhereelsethereiswater.4.Avoidusingatelephone(otherthanacordlesstype)duringastorm.Theremaybearemoteriskofelectricalshockfromlightning.5.Donotuseatelephonetoreportagasleakinthevicinityoftheleak.6.Unplugthisproductfromthewalloutletsbeforecleaning.Donotuseliquidcleanersoraerosolcleanersontheproduct.Useadampclothforcleaning.7.Placethisproductonastablesurface.Seriousdamageand/orinjurymayresultiftheproductfalls.8.Donotcovertheslotsandopeningsonthisproduct.Thisproductshouldneverbeplacednearoroveraradiatororheatregister.Thisproductshouldnotbeplacedinabuilt‐ininstallationunlessproperventilationisprovided.9.Operatethisproductusingtheelectricalvoltageasstatedonthebaseunitortheowner’smanual.Ifyouarenotsureofthevoltageinyourhome,consultyourdealerorlocalpowercompany.10.Donotplaceanythingonthepowercord.Installtheproductwherenoonewillsteportriponthecord.11.Donotoverloadwalloutletsorextensioncordsasthiscanincreasetheriskoffireorelectricalshock.12.Neverpushanyobjectsthroughtheslotsintheproduct.Theycantouchdangerousvoltagepointsorshortoutpartsthatcouldresultinariskoffireorelectricalshock.Neverspillliquidofanykindontheproduct.13.Toreducetheriskofelectricalshock,donottakethisproductapart.Openingorremovingcoversmayexposeyoutodangerousvoltagesorotherrisks.Incorrectreassemblycancauseelectricshockwhentheapplianceissubsequentlyused.14.Unplugthisproductfromthewalloutletsandreferservicingtothemanufacturerunderthefollowingconditions:A.Whenthepowersupplycordorplugisfrayedordamaged.B.Ifliquidhasbeenspilledintotheproduct.C.Iftheproducthasbeenexposedtorainorwater.D.Iftheproductdoesnotoperatenormallybyfollowingtheoperatinginstructions.Adjustonlythosecontrolsthatarecoveredbytheoperatinginstructions.Improperadjustmentmayrequireextensiveworkbyaqualifiedtechniciantorestorethetelephonetonormaloperation.E.Iftheproducthasbeendroppedorthecasehasbeendamaged.F.Iftheproductexhibitsadistinctchangeinperformance.15.Neverinstalltelephonewiringduringalightningstorm.16.Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwetlocations.17.Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedatthenetworkinterface.18.Usecautionwheninstallingormodifyingtelephonelines.19.Useonlythepowercordandbatteriesindicatedinthismanual.Donotdisposeofbatteriesinafire.Theymayexplode.Checkwithlocalcodesforpossiblespecialdisposalinstructions
AL11USERGUIDE–DraftRev24|PageADDITIONALSAFETYNOTESFORCANADIANUSERSThefollowingitemsareincludedaspartoftheCS‐03Requirements.ThestandardconnectingarrangementfortheequipmentisCA11A.ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.NOTE:TheCanadianDepartmentofCommunicationslabelidentifiescertifiedequipment.Thiscertificationmeansthattheequipmentmeetscertaintelecommunicationsnetworkprotectiveoperationalandsafetyrequirements.TheDepartmentdoesnotguaranteethattheequipmentwilloperatetotheuser’ssatisfaction.Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothefacilitiesofthelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusinganacceptablemethodofconnection.Insomecases,thecompany’sinsidewiringassociatedwithasinglelineindividualservicemaybeextendedbymeansofacertifiedconnectorassembly(telephoneextensioncord).Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmaynotpreventdegradationofserviceinsomesituations.RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacilitydesignatedbythesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipmentmalfunctions,maygivethetelecommunicationscompanycausetorequesttheuserdisconnecttheequipment.Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.Thisprecautionmaybeparticularlyimportantinruralareas.Warning:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontacttheappropriateelectricinspectionauthority,orelectrician,asappropriate.TheRingerEquivalentNumberisanindicationofthemaximumnumberofterminalsallowedtobeconnectedtoatelephoneinterface.TheterminationonaninterfacemayconsistofanycombinationofdevicessubjectonlytotherequirementthatthesumoftheRingerEquivalentNumberofallthedevicesnotexceedfive.SAVETHESEINSTRUCTIONS
AL11USERGUIDE–DraftRev25|PageINTRODUCTIONThankyouforselectingtheexcitingnewAL11fromClarity.Ithasbeendesignedtomeetthehighestqualitystandardstoprovideyouwithyearsofconvenientandtrouble‐freeservice.Pleasereadtheseoperatinginstructionsthoroughlybeforeusingyournotificationsystem.Keepthismanualforfuturereference.Youmustsaveyoursalesreceiptasproofofpurchaseintheeventthatyouneedwarrantyservice.IfyouhaveanyquestionsaboutyourAL11,pleasecallyourauthorizeddealerorourCustomerServiceDepartmentat800‐426‐3738.E‐mail:claritycs@plantronics.comWebsite:www.clarityproducts.com
AL11USERGUIDE–DraftRev26|PageFEATURESIDENTIFICATION
AL11USERGUIDE–DraftRev27|PageINSTALLATIONDonotputanyoftheAlertMastercomponentsonornexttometalsurfaces,computers,televisions,microwavesorotherareaswithelectricalequipmentthatcancauseinterferencetothewirelesssystem.Theantennashouldbefullyextended(inverticalposition)withoutinterference.
AL11USERGUIDE–DraftRev28|PageDoorbellBatteryThedoorbelltransmitteroperatesonone“23A”sizebattery(included).Itnormallylasts8‐16monthsandcanbetestedbywatchingtheredpowerindicatorlightilluminatewhenthedoorbellbuttonispressed.Ifthepowerindicatorisfaintoroff,replacethebattery.
AL11USERGUIDE–DraftRev29|PageOPERATIONSWhentheAlertMasterAL11isactivated,thelampflashesfortwominutes,oruntiltheRESETbuttonispressed.Thelampflashesinthesepatterns:1.PhoneThephoneindicatorlightilluminateswhenthephonerings.Thelampwillflashfortwoseconds,offforfoursecondsandrepeat.2.DoorThedoorindicatorlightilluminateswhenthedoorbellbuttonispressed.Thelampwillflashfortwoseconds,offfortwosecondsandrepeat.ThisfunctionisalsoactivatedwhenasignalisreceivedfromtheoptionalDoorAnnouncer(ModelAM‐DX).PresstheRESETbuttontostopthelampflashing.
AL11USERGUIDE–DraftRev210|Page3.LampControlPressthecenterLAMPCONTROLbuttontoturntheAlertMasterAL11’slamponandoff.Inorderforthecontroltowork,ensurethatthelampisturnedonpriortopluggingthelampjackintothebackoftheAL11.CHANNELSETTINGSTheAlertMasterAL11usesradiosignalstocommunicatebetweentheconsoleunitandallofitsaccessories.Fortheaccessories(Doorbell,DoorAnnouncer)toactivatethebaseunit,theyallhavetobeonthesame“channel.”A“DIPswitch”isusedforchannelselection.Yoursystemandalltheaccessorieshavebeenpresetinthefactorytoastandardchannelsetting.Undernormaloperatingconditions,noadjustmentisnecessary.Ifyoursystemencountersinterferenceandrepeatedlyactivatesitselffornoobviousreason,itmaybetriggeredbyasystemnearbyinyourneighborhood.IftheinterferencefromanotherAlertMasterNotificationSystemorotherwirelesssourceispresent,changechannelswitchsettingsonallcomponents.
AL11USERGUIDE–DraftRev211|Page1.UnplugACcordandlocateDIPswitchesonthebackoftheAL11baseunit.Liftrubbercovertoaccesstheswitch.2.OpenthebatterycompartmentofthedoorbelltoaccessDIPswitches.3.Changetheswitchpositionofeachswitchonbothunitsusingaballpointpentoslidetheswitchestodifferentsettings.Allsettingsneedtobeidenticalforthesystemtowork.4.Unplugandchangetheswitchsettingsoneachofyourotheraccessories(RemoteReceiver,DoorAnnouncer,etc.)tomatchthenewchannelsettingoftheAL11baseunitanddoorbell.5.Replacecoversandreturnaccessoriestotheirproperplace.
AL11USERGUIDE–DraftRev212|PageTROUBLESHOOTINGIncaseofdifficulty,reviewthe“SymptomandRemedy”listbelow.MakesurenopartoftheAlertMastersystemisonornearmetalsurfacesorelectricalequipment.Shouldthedifficultypersist,contactClarityoryourauthorizeddealerforassistance.WARNING!DONOTopentheunit.Youmaybeexposedtohazardoushighvoltageelectricity.SymptomCauseandRemedyLAMPCONTROLbuttondoesn’tworkLampisnotturnedonpriortopluggingitintoAlertMaster.Replacebulbifnecessary.Phonerings,lampdoesnotflashCheckallphonelineconnections.MakesureyoucanturnthelamponoroffwiththelampcontrolbuttonontheAL11console.Doorbelldoesn’tworkDeadbattery.Depressdoorbellbutton;theredindicatorlightshouldlightup.Replacebatteryifnecessary.TheDIPswitchesmaybeincorrectlyset.Seesectionon“ChannelSetting.”Itmaybeoutofrange.Makesuredoorbelliswithinrangeof80feetoftheAL11baseunit.
AL11USERGUIDE–DraftRev213|PageOPTIONALACCESSORIESTheAlertMasterAL11isdesignedtoworkwithoptionalwirelessremotereceiversandtransmitters,eachsoldseparately.A.AlertMasterRemoteReceiverAL12Flashesaconnectedlamptonotifyyouwhereverthereceiverisplaced,suchasthekitchen,livingroom,garage,bathroom,etc.,upto80feetfromtheAlertMasterModelAL11baseconsole.B.AlertMasterPersonalSignalerAM‐PXWearthislightweightreceiveronyourbeltanywherearoundyourhousewithinan80‐footradiusfromtheAlertMasterModelAL11.C.AlertMasterPersonalTactileSignalerAM‐PXBSimilartoModelAM‐PX.Thispersonalreceiverisdesignedtomeettheneedsofthedeaf‐blind.Atouchswitchallowseachalertingsourcetobeidentifiedbytactileindication.D.AlertMasterDoorAnnouncerAM‐DXAttachtheDoorAnnouncernexttoyourexistingdoorchimeorintercom.ItwillactivatethedoorfunctionoftheAlertMasterModelAL11upto80feetaway.
AL11USERGUIDE–DraftRev214|PageREGULATORYCOMPLIANCEImportantInformationforCustomersPART68OFFCCRULESINFORMATIONThisAL11NotificationSystemcomplieswithPart68oftheFCCrulesandtherequirementsadoptedbytheACTA.Onthebottomofthisequipmentisalabelthatcontains,amongotherinformation,aproductidentifierintheformatUS:AAAEQ##TXXXX.Ifrequested,thisnumbermustbeprovidedtothetelephonecompany.AplugandjackusedtoconnectthisequipmenttothepremiseswiringandtelephonenetworkmustcomplywiththeapplicableFCCPart68rulesandrequirementsadoptedbytheACTA.Acomplianttelephonecordandmodularplug,RJ11USOC,isprovidedwiththisproduct.Itisdesignedtobeconnectedtoacompatiblemodularjackthatisalsocompliant.Seeinstallationinstructionsfordetails.TheRENisusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephoneline.ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponsetoanincomingcall.Inmostbutnotallareas,thesumofRENsshouldnotexceedfive(5.0).Tobecertainofthenumberofdevicesthatmaybeconnectedtoaline,asdeterminedbythetotalRENs,contactthelocaltelephonecompany.ForproductsapprovedafterJuly23,2001,theRENforthisproductispartoftheproductidentifierthathastheformatUS:AAAEQ##TXXXX.Thedigitsrepresentedby##aretheRENwithoutadecimalpoint(e.g.,03isaRENof0.3).Forearlierproducts,theRENisseparatelyshownonthelabel.Ifthistelephoneequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotifyyouinadvancethattemporarydiscontinuanceofservicemayberequired.Butifadvancenoticeisn’tpractical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also,youwillbeadvisedofyourrighttofileacomplaintwiththeFCCifyoubelieveitisnecessary.Thetelephonecompanymaymakechangesinitsfacilities,equipment,operationsorproceduresthatcouldaffecttheoperationoftheequipment.Ifthishappensthetelephonecompanywillprovideadvancenoticeinorderforyoutomakenecessarymodificationstomaintainuninterruptedservice.Iftroubleisexperiencedwiththistelephoneequipment,forrepairorwarrantyinformation,pleasecontactClarity,800‐426‐3738.Iftheequipmentiscausingharmtothetelephonenetwork,thetelephonecompanymayrequestthatyoudisconnecttheequipmentuntiltheproblemisresolved.Thistelephoneequipmentisnotintendedtoberepairedanditcontainsnorepairableparts.Openingtheequipmentoranyattempttoperformrepairswillvoidthewarranty.Forserviceorrepairs,call800‐426‐3738.Connectiontopartylineserviceissubjecttostatetariffs.Contactthestatepublicutilitycommission,publicservicecommissionorcorporationcommissionforinformation.
AL11USERGUIDE–DraftRev215|PageIfyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensuretheinstallationofthistelephoneequipmentdoesnotdisableyouralarmequipment.Ifyouhavequestionsaboutwhatwilldisablealarmequipment,consultyourtelephonecompanyoraqualifiedinstaller.Thistelephoneequipmentishearingaidcompatible.Customer‐OwnedCoin/CreditCardPhonesTocomplywithstatetariffs,thetelephonecompanymustbegivennotificationpriortoconnection.Insomestates,thestatepublicutilitycommission,publicservicecommissionorcorporationcommissionmustgivepriorapprovalofconnection.PART15OFFCCRULESINFORMATIONThisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.YourAL11NotificationSystemhasbeentestedandfoundtocomplywiththelimitsofaClassBdigitaldevice,pursuanttoPart15ofFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation;ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,youareencouragedtotrytocorrecttheinterferencebyoneofthefollowingmeasures:1.Whereitcanbedonesafely,reorientthereceivingtelevisionorradioantenna.2.Totheextentpossible,relocatethetelevision,radioorotherreceiverwithrespecttothetelephoneequipment.(Thisincreasestheseparationbetweenthetelephoneequipmentandthereceiver.)3.Connectthetelephoneequipmentintoanoutletonacircuitdifferencefromthattowhichthetelevision,radio,orotherreceiverisconnected.4.Consultthedealeroranexperiencedradio/TVtechnicianforhelp.WARNING:Changesormodificationsnotexpresslyapprovedbythemanufacturerresponsibleforcompliancecouldvoidtheuser’sauthoritytooperatetheequipment.INDUSTRYCANADATECHNICALSPECIFICATIONSThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothefacilitiesofthelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusinganacceptablemethodofconnection.Insomecases,thecompany’sinsidewiringassociatedwithasinglelineindividualservicemaybeextendedbymeansofacertifiedconnectorassembly(telephone
AL11USERGUIDE–DraftRev216|Pageextensioncord).Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmaynotpreventdegradationofserviceinsomesituations.RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacilitydesignatedbythesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipmentmalfunctions,maygivethetelecommunicationscompanycausetorequesttheusertodisconnecttheequipment.Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.Thisprecautionmaybeparticularlyimportantinruralareas.WARNING:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontacttheappropriateelectricinspectionauthority,orelectrician,asappropriate.TheRingerEquivalenceNumberisanindicationofthemaximumnumberofterminalsallowedtobeconnectedtoatelephoneinterface.TheterminationonaninterfacemayconsistofanycombinationofdevicessubjectonlytotherequirementthatthesumoftheRingerEquivalenceNumbersofallthedevicesdoesnotexceedfive.[Theterm“IC:”beforethecertification/registrationnumberonlysignifiesthattheIndustryCanadatechnicalspecificationsweremet.]
AL11USERGUIDE–DraftRev217|PageWARRANTYINFORMATIONThiswarrantyappliesonlytoCLARITYproductsthatarepurchasedandusedintheUnitedStates,CanadaorUnitedKingdom.CLARITYwarrantstheALERTMASTERAL11againstanydefectinmaterialsorworkmanshipfortheperiodofoneyearfromthedateofpurchase.IfyourCLARITYproductisdefectiveandreturnedwithin30daysofthedateofpurchase,yourauthorizedClaritydealerwillreplaceitatnocharge.Ifreturnedafter30daysbutwithinoneyearfromthedateofpurchase,wewillrepairorreplaceitatnocharge.IntherepairofyourAlertMasterAL11,wemayuseneworreconditionedreplacementparts.IfweelecttoreplaceyourAL11,wemayreplaceitwithaneworreconditionedproductofthesameorsimilardesign.Repairorreplacementwillbewarrantedforeither90daysortheremainingtimeontheoriginalwarrantyperiod,whicheverislonger.Impliedwarranties,includingthoseoffitnessforaparticularpurposeandmerchantability(anunwrittenwarrantythattheproductisfitforordinaryuse),arelimitedtooneyearfromdateofpurchase.Wewillnotpayforlossoftime,inconvenience,lossofuseofyourAlertMasterAL11,orpropertydamagecausedbyyourAlertMasterAL11oritsfailuretowork,oranyotherincidentalorconsequentialdamages.Somestatesdonotallowlimitationsonhowlonganimpliedwarrantylastsortheexclusionofincidentalorconsequentialdamages,sotheaboveexclusionsorlimitationsmaynotapplytoyou.TogetwarrantyserviceforyourAlertMasterAL11,youmustprovideproofofthepurchasedate.Within30daysofthedateofpurchase,returnyourAlertMasterAL11totheplacewhereyoupurchaseditforimmediatereplacement.After30days,callCLARITYat800426‐3738or800‐772‐2887TTY/TDDfortheauthorizedservicecenternearestyou.Youmustprepayallshippingcosts.WesuggestyousavetheoriginalpackagingmaterialsintheeventyouneedtoshiptheAlertMasterAL11.Whenshippingforwarrantyrepair,includeyourname,address,phonenumber,proofofdateofpurchase,andadescriptionoftheproblem.Afterrepairingtheproduct,wewillshipitbacktoyouatnocostwithintheUnitedStates.Thiswarrantydoesnotcoverdefectsresultingfromaccidents,damagewhileintransittoourservicelocation,alterations,unauthorizedrepair,failuretofollowinstructions,misuse,useoutsidetheUnitedStates,Canada,orUnitedKingdom,fire,flood,andactsofGod.Nordowewarranttheproducttobecompatiblewithanyparticulartelephoneequipment,partyline,keytelephonesystemsormoresophisticatedswitchingsystems.IfyourAlertMasterAL11isnotcoveredbythiswarranty,callusat800‐426‐3738,800‐772‐2889TTY/TDDforadviceastowhetherwewillrepairyourAlertMasterAL11andotherrepairinformation.Therepairedpartsshallbewarrantedfor90days.
AL11USERGUIDE–DraftRev218|PageCLARITY,aDivisionofPlantronics4289BonnyOaksDrive•Chattanooga,TN37406Tel:800‐426‐3738•Fax:800‐325‐8871E‐mail:claritycs@plantronics.com•Website:www.clarityproducts.comPRINTEDINCHINA

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