Clarity A Division of Plantronics AL11RTXS Alert Master Home Alert System User Manual AL11 UserGuide Draft Rev2

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AL11USERGUIDE–DraftRev2

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

USERGUIDE

AlertMasterAL11

HomeAlertSystem



Clarity,aDivisionofPlantronics,Inc.

4289BonnyOaksDrive,Chattanooga,TN37406

Tel:800‐426‐3738Fax:800‐325‐8871

E‐mail:claritycs@plantronics.comWebsite:www.clarityproducts.com



trademarksorregisteredtrademarksofPlantronics,Inc.

Rev.A(04‐10)

AL11USERGUIDE–DraftRev2

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CONTENTS



(TOBELEFTEMPTYUNTILFINALVERSIONISCREATED;THISPAGE

SHOWSTHETABLEOFCONTENTS)

AL11USERGUIDE–DraftRev2

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

IMPORTANTSAFETYINSTRUCTIONS



WhenusingyourClarityAL11

,basicsafety



precautionsshouldalways

befollowedtoreducetheriskoffire,electric

shockandpersonsincludingthe

following:



1.Readandunderstand

allinstructions.



2.Followallwarnings

andinstructions

markedonthe

product.



3.Donotusethisproductnearabathtub,washbasin,kitchensinkorlaundrytub,inawetbasement,near

a

swimmingpoolor

anywhereelsethereiswater.

4.Avoidusingatelephone(otherthanacordless

type)duringastorm.

Theremaybearemoteriskof

electricalshock

fromlightning.



5.Donotuseatelephonetoreportagasleakinthevicinityoftheleak.

6.Unplugthisproduct



fromthewalloutlets

beforecleaning.Donotuseliquidcleanersoraerosolcleanerson

theproduct.Usea

dampclothforcleaning.



7.Placethisproductonastablesurface.Seriousdamage

and/orinjurymay



resultiftheproduct

falls.



8.Donotcovertheslotsandopeningsonthis

product.Thisproduct

shouldneverbeplacednearorovera

radiatororheatregister.This

productshouldnotbe

placedinabuilt‐in

installationunless



properventilationis



provided.



9.Operatethisproductusingtheelectricalvoltageasstatedonthebaseunitorthe

owner’smanual.Ifyou



arenotsureofthevoltageinyourhome,

consultyourdealeror

localpowercompany.

10.Donotplaceanythingonthepower

cord.Installthe



productwhereno

onewillsteportriponthecord.

11.Donotoverloadwall

outletsorextension

cordsasthiscanincreasetheriskoffireorelectricalshock.

12.Neverpushanyobjectsthroughthe

slotsintheproduct.

Theycantouchdangerousvoltage

pointsorshortout



partsthatcould

resultinariskoffireorelectricalshock.

Neverspillliquidof

anykindonthe

product.



13.Toreducetheriskofelectricalshock,donottakethisproductapart.Openingorremovingcoversmay

exposeyoutodangerousvoltagesorother

risks.Incorrect

reassemblycancauseelectricshockwhenthe

applianceis

subsequentlyused.



14.Unplugthisproduct

fromthewalloutlets

andreferservicingto

themanufacturer



underthefollowing



conditions:



A.Whenthepower

supplycordorplug

isfrayedordamaged.

B.Ifliquidhasbeen

spilledintotheproduct.

C.Iftheproducthasbeenexposedtorainorwater.

D.Iftheproductdoesnotoperate

normallyby



followingthe

operating

instructions.Adjust



onlythosecontrols

thatare

coveredbytheoperating

instructions.



Improperadjustment

mayrequire

extensiveworkbyaqualifiedtechnicianto

restorethetelephonetonormaloperation.

E.Iftheproducthasbeendroppedorthecasehasbeendamaged.

F.Iftheproduct

exhibitsadistinct



changein



performance.



15.Neverinstalltelephone

wiringduringa

lightningstorm.



16.Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwetlocations.

17.Nevertouchuninsulated

telephonewiresor



terminalsunlessthe

telephonelinehas



beendisconnectedat

the

networkinterface.

18.Usecautionwhen

installingormodifying

telephonelines.

19.Useonlythepowercordandbatteries

indicatedinthis

manual.Donotdisposeofbatteriesinafire.

Theymayexplode.Checkwithlocalcodesforpossiblespecial

disposalinstructions

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

ADDITIONALSAFETYNOTESFORCANADIANUSERS

ThefollowingitemsareincludedaspartoftheCS‐03Requirements.Thestandardconnectingarrangementfor

theequipmentisCA11A.ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.

NOTE:TheCanadianDepartmentofCommunicationslabelidentifiescertifiedequipment.Thiscertification

meansthattheequipmentmeetscertaintelecommunicationsnetworkprotectiveoperationalandsafety

requirements.TheDepartmentdoesnotguaranteethattheequipmentwilloperatetotheuser’ssatisfaction.

Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothefacilitiesof

thelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusinganacceptablemethodof

connection.Insomecases,thecompany’sinsidewiringassociatedwithasinglelineindividualservicemaybe

extendedbymeansofacertifiedconnectorassembly(telephoneextensioncord).Thecustomershouldbe

awarethatcompliancewiththeaboveconditionsmaynotpreventdegradationofserviceinsomesituations.

RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacilitydesignatedby

thesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipmentmalfunctions,may

givethetelecommunicationscompanycausetorequesttheuserdisconnecttheequipment.

Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,

telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.



Thisprecaution

maybeparticularly



importantinruralareas.



Warning

:Usersshouldnot

attempttomakesuchconnectionsthemselves,butshouldcontactthe

appropriateelectricinspectionauthority,orelectrician,as



appropriate.TheRingerEquivalentNumberisan

indicationofthemaximumnumberofterminalsallowedtobeconnectedtoatelephoneinterface.The



terminationonaninterfacemayconsistofanycombinationofdevicessubjectonlytothe



requirementthat

thesumoftheRingerEquivalentNumberofallthedevicesnotexceedfive.



SAVETHESEINSTRUCTIONS

AL11USERGUIDE–DraftRev2

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

INTRODUCTION



Thankyouforselectingthe

excitingnew

AL11fromClarity.Ithasbeendesignedtomeetthehighestquality

standardstoprovideyouwithyearsofconvenientandtrouble‐freeservice.



Pleasereadtheseoperatinginstructionsthoroughlybeforeusingyournotificationsystem.Keepthismanualfor

futurereference.



Youmustsaveyoursalesreceiptasproofofpurchaseintheeventthatyouneedwarrantyservice.



IfyouhaveanyquestionsaboutyourAL11,pleasecallyourauthorizeddealerorourCustomerService

Departmentat800‐426‐3738.

E‐mail:claritycs@plantronics.com

Website:www.clarityproducts.com

AL11USERGUIDE–DraftRev2

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

FEATURESIDENTIFICATION



AL11USERGUIDE–DraftRev2

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INSTALLATION

DonotputanyoftheAlertMastercomponentsonornexttometalsurfaces,computers,televisions,

microwavesorotherareaswithelectricalequipmentthatcancauseinterferencetothewirelesssystem.

Theantennashouldbefullyextended(inverticalposition)withoutinterference.



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

DoorbellBattery

Thedoorbelltransmitteroperatesonone“23A”sizebattery(included).Itnormallylasts8‐16monthsand

canbetestedbywatchingtheredpowerindicatorlightilluminatewhenthedoorbellbuttonispressed.If

thepowerindicatorisfaintoroff,replacethebattery.



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OPERATIONS

WhentheAlertMasterAL11isactivated,thelampflashesfortwominutes,oruntilthe

RESET

buttonis

pressed.Thelampflashesinthesepatterns:

1.Phone

Thephoneindicatorlightilluminateswhenthephonerings.The

lampwillflashfortwo

seconds,offfor

four



secondsandrepeat.



2.Door

Thedoorindicatorlight

illuminateswhenthe

doorbellbuttonis

pressed.

Thelampwill

flashfortwo

seconds,

offfortwosecondsand

repeat.Thisfunctionisalsoactivatedwhenasignalisreceived

fromtheoptionalDoor

Announcer(ModelAM‐DX).

Pressthe

RESET

buttontostopthelampflashing

.

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

3.LampControl

PressthecenterLAMPCONTROLbuttontoturntheAlertMasterAL11’slamponandoff.Inorderforthecontrolto

work,ensurethatthelampisturnedonpriortopluggingthelampjackintothebackoftheAL11.



CHANNELSETTINGS

TheAlertMasterAL11usesradiosignalstocommunicatebetweentheconsoleunitandallofits

accessories.Fortheaccessories(Doorbell,DoorAnnouncer)toactivatethebaseunit,theyallhavetobe

onthesame“channel.”A“DIPswitch”isusedforchannelselection.

Yoursystemandalltheaccessorieshavebeenpresetinthefactorytoastandardchannelsetting.Under

normaloperatingconditions,noadjustmentisnecessary.

Ifyoursystemencountersinterference

andrepeatedlyactivatesitselffornoobviousreason,itmaybetriggered

byasystemnearbyinyourneighborhood.

IftheinterferencefromanotherAlertMasterNotificationSystemor

otherwirelesssourceispresent,change

channelswitchsettingsonall

components.

AL11USERGUIDE–DraftRev2

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

1.UnplugACcordandlocateDIPswitchesonthebackoftheAL11baseunit.Liftrubbercovertoaccess

theswitch.

2.OpenthebatterycompartmentofthedoorbelltoaccessDIPswitches.

3.Changetheswitchpositionofeachswitchonbothunitsusingaballpointpentoslidetheswitchesto

differentsettings.Allsettingsneedtobeidenticalforthesystemtowork.

4.Unplugandchangetheswitchsettingsoneachofyourotheraccessories(RemoteReceiver,Door

Announcer,etc.)tomatchthenewchannelsettingoftheAL11baseunitanddoorbell.

5.Replacecoversand

returnaccessoriesto

theirproperplace.



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

TROUBLESHOOTING

Incaseofdifficulty,reviewthe“SymptomandRemedy”listbelow.MakesurenopartoftheAlertMaster

systemisonornearmetalsurfacesorelectricalequipment.Shouldthedifficultypersist,contactClarityor

yourauthorizeddealerforassistance.

WARNING!

DONOTopentheunit.Youmaybeexposedto

hazardoushighvoltageelectricity.

SymptomCauseandRemedy

LAMP

CONTROL

buttondoesn’twork

Lampisnotturnedonpriortopluggingitinto

AlertMaster.Replacebulbifnecessary.

Phonerings,lampdoesnotflashCheckallphonelineconnections.Makesure

youcanturnthelamponoroffwiththelamp

controlbuttonontheAL11console.

Doorbelldoesn’tworkDeadbattery.Depressdoorbellbutton;the

redindicatorlightshouldlightup.Replace

batteryifnecessary.

TheDIPswitchesmaybeincorrectlyset.See

sectionon“ChannelSetting.”

Itmaybeoutofrange.Makesuredoorbellis

withinrangeof80feetoftheAL11baseunit.



AL11USERGUIDE–DraftRev2

13|Page



OPTIONALACCESSORIES

TheAlertMasterAL11isdesignedtoworkwithoptionalwirelessremotereceiversandtransmitters,eachsold

separately.

A.AlertMasterRemoteReceiverAL12

Flashesaconnectedlamptonotifyyouwhereverthereceiverisplaced,suchasthekitchen,living

room,

garage,bathroom,etc.,upto80feet

fromtheAlertMasterModelAL11baseconsole.



B.AlertMasterPersonalSignalerAM‐PX



Wearthis

lightweight

receiveronyourbeltanywherearoundyourhousewithinan80‐footradiusfromthe

AlertMasterModelAL11.

C.AlertMasterPersonalTactileSignaler

AM‐PXB

Similarto

ModelAM‐PX.

Thispersonal

receiveris



designedto



meettheneedsofthedeaf‐

blind.Atouchswitchallows

eachalertingsourcetobe

identifiedbytactile



indication.



AlertMaster

DoorAnnouncerAM‐DX

AttachtheDoor

Announcernext



toyourexisting



doorchimeor



intercom.Itwill

activatethedoorfunctionoftheAlertMaster

Model

AL11upto80feet



away.



AL11USERGUIDE–DraftRev2

14|Page



REGULATORYCOMPLIANCE

ImportantInformationforCustomers

PART68OFFCCRULESINFORMATION

ThisAL11NotificationSystemcomplieswithPart68oftheFCCrulesandtherequirementsadoptedby

theACTA.Onthebottomofthisequipmentisalabelthatcontains,amongotherinformation,aproduct

identifierintheformatUS:AAAEQ##TXXXX.Ifrequested,thisnumbermustbeprovidedtothe

telephonecompany.



Aplugandjackusedtoconnectthisequipmenttothepremiseswiringandtelephonenetworkmust

complywiththeapplicableFCCPart68rulesandrequirementsadoptedbytheACTA.Acompliant

telephonecordandmodularplug,RJ11USOC,isprovidedwiththisproduct.Itisdesignedtobe

connectedtoacompatiblemodularjackthatisalsocompliant.Seeinstallationinstructionsfordetails.



TheRENisusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephoneline.

ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponsetoanincomingcall.

Inmostbutnotallareas,thesumofRENsshouldnotexceedfive(5.0).Tobecertainofthenumberof

devicesthatmaybeconnectedtoaline,asdeterminedbythetotalRENs,contactthelocaltelephone

company.ForproductsapprovedafterJuly23,2001,theRENforthisproductispartoftheproduct

identifierthathastheformatUS:AAAEQ##TXXXX.Thedigitsrepresentedby##aretheRENwithouta

decimalpoint(e.g.,03isaRENof0.3).Forearlierproducts,theRENisseparatelyshownonthelabel.



Ifthistelephoneequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotify

youinadvancethattemporarydiscontinuanceofservicemayberequired.Butifadvancenoticeisn’t

practical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also,youwillbeadvised

ofyourrighttofileacomplaintwiththeFCCifyoubelieveitisnecessary.



Thetelephonecompanymaymakechangesinitsfacilities,equipment,operationsorproceduresthat

couldaffecttheoperationoftheequipment.Ifthishappensthetelephonecompanywillprovide

advancenoticeinorderforyoutomakenecessarymodificationstomaintainuninterruptedservice.



Iftroubleisexperiencedwiththistelephoneequipment,forrepairorwarrantyinformation,please

contactClarity,800‐426‐3738.Iftheequipmentiscausingharmtothetelephonenetwork,the

telephonecompanymayrequestthatyoudisconnecttheequipmentuntiltheproblemisresolved.



Thistelephoneequipmentisnotintendedtoberepairedanditcontainsnorepairableparts.Opening

theequipmentoranyattempttoperformrepairswillvoidthewarranty.Forserviceorrepairs,call

800‐426‐3738.



Connectiontopartylineserviceissubjecttostatetariffs.Contactthestatepublicutilitycommission,

publicservicecommissionorcorporationcommissionforinformation.



AL11USERGUIDE–DraftRev2

15|Page



Ifyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensurethe

installationofthistelephoneequipmentdoesnotdisableyouralarmequipment.Ifyouhavequestions

aboutwhatwilldisablealarmequipment,consultyourtelephonecompanyoraqualifiedinstaller.



Thistelephoneequipmentishearingaidcompatible.



Customer‐OwnedCoin/CreditCardPhones



Tocomplywithstatetariffs,thetelephonecompanymustbegivennotificationpriortoconnection.In

somestates,thestatepublicutilitycommission,publicservicecommissionorcorporationcommission

mustgivepriorapprovalofconnection.



PART15OFFCCRULESINFORMATION



Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:

(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference

received,includinginterferencethatmaycauseundesiredoperation.



YourAL11NotificationSystemhasbeentestedandfoundtocomplywiththelimitsofaClassBdigital

device,pursuanttoPart15ofFCCrules.Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferenceinresidentialinstallation.



Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,

thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation;ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningthe

equipmentoffandon,youareencouragedtotrytocorrecttheinterferencebyoneofthefollowing

measures:



1.Whereitcanbedonesafely,reorientthereceivingtelevisionorradioantenna.

2.Totheextentpossible,relocatethetelevision,radioorotherreceiverwithrespecttothetelephone

equipment.(Thisincreasestheseparationbetweenthetelephoneequipmentandthereceiver.)

3.Connectthetelephoneequipmentintoanoutletonacircuitdifferencefromthattowhichthe

television,radio,orotherreceiverisconnected.

4.Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



WARNING:Changesormodificationsnotexpresslyapprovedbythemanufacturerresponsiblefor

compliancecouldvoidtheuser’sauthoritytooperatetheequipment.



INDUSTRYCANADATECHNICALSPECIFICATIONS



ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.



Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothe

facilitiesofthelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusingan

acceptablemethodofconnection.Insomecases,thecompany’sinsidewiringassociatedwithasingle

lineindividualservicemaybeextendedbymeansofacertifiedconnectorassembly(telephone

AL11USERGUIDE–DraftRev2

16|Page



extensioncord).Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmaynot

preventdegradationofserviceinsomesituations.



RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacility

designatedbythesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipment

malfunctions,maygivethetelecommunicationscompanycausetorequesttheusertodisconnectthe

equipment.



Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,

telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.This

precautionmaybeparticularlyimportantinruralareas.



WARNING:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontactthe

appropriateelectricinspectionauthority,orelectrician,asappropriate.



TheRingerEquivalenceNumberisanindicationofthemaximumnumberofterminalsallowedtobe

connectedtoatelephoneinterface.Theterminationonaninterfacemayconsistofanycombination

ofdevicessubjectonlytotherequirementthatthesumoftheRingerEquivalenceNumbersofallthe

devicesdoesnotexceedfive.



[Theterm“IC:”beforethecertification/registrationnumberonlysignifiesthattheIndustryCanada

technicalspecificationsweremet.]



AL11USERGUIDE–DraftRev2

17|Page



WARRANTYINFORMATION



ThiswarrantyappliesonlytoCLARITYproductsthatarepurchasedandusedintheUnitedStates,

CanadaorUnitedKingdom.



CLARITYwarrantstheALERTMASTERAL11againstanydefectinmaterialsorworkmanshipfortheperiod

ofoneyearfromthedateofpurchase.



IfyourCLARITYproductisdefectiveandreturnedwithin30daysofthedateofpurchase,your

authorizedClaritydealerwillreplaceitatnocharge.



Ifreturnedafter30daysbutwithinoneyearfromthedateofpurchase,wewillrepairorreplaceitatno

charge.IntherepairofyourAlertMasterAL11,wemayuseneworreconditionedreplacementparts.If

weelecttoreplaceyourAL11,wemayreplaceitwithaneworreconditionedproductofthesameor

similardesign.Repairorreplacementwillbewarrantedforeither90daysortheremainingtimeonthe

originalwarrantyperiod,whicheverislonger.



Impliedwarranties,includingthoseoffitnessforaparticularpurposeandmerchantability(anunwritten

warrantythattheproductisfitforordinaryuse),arelimitedtooneyearfromdateofpurchase.Wewill

notpayforlossoftime,inconvenience,lossofuseofyourAlertMasterAL11,orpropertydamage

causedbyyourAlertMasterAL11oritsfailuretowork,oranyotherincidentalorconsequential

damages.Somestatesdonotallowlimitationsonhowlonganimpliedwarrantylastsortheexclusionof

incidentalorconsequentialdamages,sotheaboveexclusionsorlimitationsmaynotapplytoyou.



TogetwarrantyserviceforyourAlertMasterAL11,youmustprovideproofofthepurchasedate.Within

30daysofthedateofpurchase,returnyourAlertMasterAL11totheplacewhereyoupurchaseditfor

immediatereplacement.After30days,callCLARITYat800426‐3738or800‐772‐2887TTY/TDDforthe

authorizedservicecenternearestyou.Youmustprepayallshippingcosts.Wesuggestyousavethe

originalpackagingmaterialsintheeventyouneedtoshiptheAlertMasterAL11.Whenshippingfor

warrantyrepair,includeyourname,address,phonenumber,proofofdateofpurchase,anda

descriptionoftheproblem.Afterrepairingtheproduct,wewillshipitbacktoyouatnocostwithinthe

UnitedStates.



Thiswarrantydoesnotcoverdefectsresultingfromaccidents,damagewhileintransittoourservice

location,alterations,unauthorizedrepair,failuretofollowinstructions,misuse,useoutsidetheUnited

States,Canada,orUnitedKingdom,fire,flood,andactsofGod.Nordowewarranttheproducttobe

compatiblewithanyparticulartelephoneequipment,partyline,keytelephonesystemsormore

sophisticatedswitchingsystems.IfyourAlertMasterAL11isnotcoveredbythiswarranty,callusat800‐

426‐3738,800‐772‐2889TTY/TDDforadviceastowhetherwewillrepairyourAlertMasterAL11and

otherrepairinformation.Therepairedpartsshallbewarrantedfor90days.



AL11USERGUIDE–DraftRev2

18|Page

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CLARITY,aDivisionofPlantronics



4289BonnyOaksDrive•Chattanooga,TN37406

Tel:800‐426‐3738•Fax:800‐325‐8871

E‐mail:claritycs@plantronics.com•Website:www.clarityproducts.com



PRINTEDINCHINA

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Clarity A Division of Plantronics AL11RTXS Alert Master Home Alert System User Manual AL11 UserGuide Draft Rev2

Clarity, A Division of Plantronics, Inc. Alert Master Home Alert System AL11 UserGuide Draft Rev2

Users Manual

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