Clarity A Division of Plantronics W425 900MHz 40 Channel Analog Cordless Phone User Manual Final manual

Clarity, A Division of Plantronics, Inc. 900MHz 40 Channel Analog Cordless Phone Final manual

Contents

user manual

Walker AmeriphoneA Division of Plantronics, Inc.4289 Bonny Oaks Drive, Suite 106Chattanooga, TN 374061-800-552-3368www.mywalker.comRev.1 (10-02)
ENGLISHESPAÑOLFRANÇAIS900 MHz Cordless Telephone with Clarity®Power™TechnologyModel W425 Owners Manual
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6W425 Features . . . . . . . . . . . . . . . . . . . . . . . . . .6Connecting Your Telephone . . . . . . . . . . . . . . . . . .10Choosing a Location . . . . . . . . . . . . . . . . . . . . . . .10Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . .11Wall Mount Instructions . . . . . . . . . . . . . . . . . . . . .12Handset Battery Charging . . . . . . . . . . . . . . . . . . .13Operating Your Telephone . . . . . . . . . . . . . . . . . . . . . . . .14Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Memory Storage . . . . . . . . . . . . . . . . . . . . . . . . .18Making and Receiving Calls . . . . . . . . . . . . . . . . . .19Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20FCC Requirements and Regulations . . . . . . . . . . . . . . . . . .22Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . .242Table of Contents
3ENGLISHWhen using your telephone equipment, basic safetyprecautions should always be followed to reduce therisk of fire, electric shock and injury to persons including the following:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the telephone.3. Do not use this telephone near a bathtub, washbasin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water.4. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.5. Do not use the telephone to report a gas leak in the vicinity of the leak.6. Unplug this telephone from the wall outlets before cleaning. Do not use liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for cleaning.7. Place this telephone on a stable surface. Serious damage and/or injury may result if the telephone falls.8. Do not cover the slots and openings on this telephone. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided.9. Operate this telephone using the electrical voltage as stated on the base unit or the owner’s manual. If you are not sure of the voltage in your home, consult your dealer or local power company.10.Do not place anything on the power cord. Install the telephone where no one will step or trip on the cord.11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock.12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the telephone.13. To reduce the risk of electrical shock, do not takethis phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.14. Unplug this product from the wall outlet and refer servicing to the manufacturer under the followingconditions:A. When the power supply cord or plug is frayed or damaged. B. If liquid has been spilled into the product.C. If the telephone has been exposed to rain or water.D. If the telephone does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation. E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance.15. Never install telephone wiring during a lightning storm.16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.17. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 18. Use caution when installing or modifying telephone lines19. Use only the power cord and batteries indicated inthis manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.SAVE THESE INSTRUCTIONSImportant Safety Instructions
4Caution: Danger of explosion if battery isincorrectly replaced. Replace only with thesame or equivalent type recommended bythe manufacturer. Dispose of batteriesaccording to the manufacturer's instructions.1. Use only the approved battery packin the handset of your cordless phone.For Handset Unit: 3.6 V 700mAHrNiCd Rechargeable BatteryGP70AAS3BMJZGPI International Ltd2. Do not dispose of the battery in a fire as it may explode. Check withlocal codes for possible special disposal instructions.3. Do not open or mutilate the battery.Released electrolyte is corrosive andmay cause damage to the eyes andskin. It may be toxic if swallowed.4. Exercise care in handling batteries in order not to short the battery with conducting materialssuch as rings, bracelets and keys.The battery or conduction materialmay overheat and cause burns.5. Charge the battery (ies) providedwith or identified for use with thisproduct only in accordance with theinstructions and limitations specifiedin this manual.6. Observe proper polarity orientationbetween the battery pack and thebattery charger.Safety Instructions for Batteries
5ENGLISHThe following items are included as part ofthe CS-03 Requirements. The standard connecting arrangement code for the equipment is CA11A. This product meets theapplicable Industry Canada technical specifications.NOTICE: The Canadian Department ofCommunications label identifies certified equipment. This certification means that theequipment meets certain telecommunicationsnetwork protective operational and safetyrequirements. The Department does not guarantee that the equipment will operate tothe user’s satisfaction. Before installing thisequipment, users should ensure that it is permissible to be connected to the facilitiesof the local telecommunications company.The equipment must also be installed usingan acceptable method of connection. Insome cases, the company’s inside wiringassociated with a single line individual service may be extended by means of a certified connector assembly (telephoneextension cord). The customer should beaware that compliance with the above conditions may not prevent degradation ofservice in some situations. Repairs to certified equipment should be made by anauthorized Canadian maintenance facilitydesignated by the supplier. Any repairs oralterations made by the user to this equipment, or equipment malfunctions, maygive the telecommunications company causeto request the user disconnect the equipment.Users should ensure for their own protection that the electrical ground connections of the power utility, telephonelines and internal metallic water pipe system,if present, are connected together. This precaution may be particularly important inrural areas. Caution: Users should notattempt to make such connections themselves,but should contact the appropriate electricinspection authority, or electrician, as appropriate. The Ringer Equivalent Numberis an indication of the maximum number oftermianls allowed to be connected to a telephone interface. The termination on aninterface may consist of any combination ofdevices subject only to the requirement thatthe sum of the Ringer Equivalent Number ofall the devices not exceed five.SAVE THESE INSTRUCTIONSImportant Safety Instructions
6W425 FEATURES1. Antenna/Handset Visual Ringer2. Dial Pad3. Charge Contacts4. Channel Button (CH)5. Talk Button (TALK)6. Memory Button (MEM)7. Emergency Memory Storage Buttons8. Flash Button (FLASH)9. Mute Button (MUTE)10. Redial/Pause Button (RD/P)11. Temporary Tone Button (*)12. Ringer On/Off13. Boost Clarity Power On/Off14. Volume Dial15. Belt ClipGetting StartedCH MEMFLASH MUTETALKRD/P11445566778899**00##2233ABCABCGHIGHIPQRSPQRS TUVTUV WXYZWXYZJKLJKL MNOMNODEFDEF12456789103RINGEROFF ONOFF ONVOLUMEVOLUMEBOOST CLARITY POWER1413121511
7ENGLISHW425 FEATURES1. Visual Ringer2. Charging Contacts3. Handset Tab4. Base Antenna5. In Use/Charge LED (GREEN)6. Power LED (RED)7. PageGetting StartedPOWERPAGEIN USE/CHARGE1234567
8W425 FEATURES1. Pulse/Tone 2. BOOST On/Off3. AC Adapter Jack4. Telephone Line Jack 5. Desk/Wall Mounting BracketGetting StartedPULSE/TONEPULSE/TONE BOOSTON/OFFBOOSTON/OFF TELTELDC 9V500mADC 9V500mAUSE ONLY WITH CLASS TWO POWER SOURCEUSE ONLY WITH CLASS TWO POWER SOURCE12345
9ENGLISHW425 FEATURES1. Ringer On/Off2. Volume Up/Down3. Ring Style Getting StartedRINGER OFF ONRINGER OFF ONVOLUMEVOLUMERING STYLERING STYLE123
10CONNECTING YOUR TELEPHONE1. Carefully remove your cordless telephone from its box. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase.2. Check to be sure that you have all items that come with your W425 telephone. You should have a HANDSET, BASE UNIT, AC ADAPTER,MOUNTING BRACKET, 6 INCH AND6 FOOT TELEPHONE LINE CORD, BELT CLIP and OWNERS MANUAL.If at any time you have questions aboutyour W425 please contact our CustomerService Department at:1-800-552-3368 or 423-622-7793 CHOOSING A LOCATION1. This phone requires a modular phone jack (RJ11) and a standard 120-volt outlet.2. Plug the AC adapter directly into outlet. 3. Do not plug other appliances into outlet or have outlet controlled by a wall switch.4. Chose a location that is out of the way of normal activitiesCAUTION: Always connect the ACadapter to the phone before you connect it to the AC power. When you finish, disconnect the AC powerbefore you disconnect it from the phone.Getting Started
11ENGLISHDESKTOP INSTALLATIONFollow these instructions to place thebase on a desk or table top using thesupplied bracket.1. Insert the bracket’s tab into thebase’s upper tab slots in the direction of DESKTOP marked onthe bracket, then press down onthe bracket’s clips and insert theminto the clip slots.2. Plug one end of the supplied modular telephone line cord intothe TEL jack located on the backof the base of the phone.3. Plug the modular telephone linecord’s other end into a modularphone jack.4. Insert the supplied AC adapter’splug into the jack marked DC 9V500mA located on the back ofthe telephone base.5. Route the adapter’s cord throughthe strain relief slot on the bracket.6. Plug the adapter into a standardAC power (electrical) outlet. 7. Lift the base’s antenna to a vertical position.8. Set the TONE/PULSE switch located on the back of the base to correct dialing mode. Please check with your local Phone Company if uncertain of the type of service. 9. Place handset in the cradle to begin initial charging. Remember, you must charge the phone for at least 12 hours before you use the phone for the first time.Getting StartedPULSE/TONEPULSE/TONE BOOSTON/OFFBOOSTON/OFF TELTELDC 9V500mADC 9V500mAUSE ONLY WITH CLASS TWO POWER SOURCEUSE ONLY WITH CLASS TWO POWER SOURCE
12WALL MOUNTING INSTRUCTIONSThe base unit may be mounted on astandard wall plate.1. With the back of the unit facing up insert the supplied mounting bracket’s tabs into the base’s lower tab slots in then direction of WALL MOUNT marked on the bracket, then press down on the brackets clips and insert them into the clip slots.2. Plug one end of the supplied shortmodular telephone line cord into the TEL jack located on the back of the base of the phone.3. Insert the plug of the AC adapter into the jack marked DC 9V 500mA located on the back of the telephone base.4. Route the adapter’s cord through the narrow groove located on the back of mounting bracket to secure the cord. 5. Plug the short modular telephone line cord into the wall plate jack, then align the mounting bracket’s keyhole slots with the wall plate studs and slide the base of the phone downward to secure it on the wall. 6. Plug the adapter into a standard AC power (electrical) outlet. 7. Press and lift out the handset holder tab, turn it around so the narrow tab end extends out and slide back into its slot. This will hold the handset in the cradle when the phone is wall mounted.8. Lift the base’s antenna to a vertical position.9. Set the TONE/PULSE switch located on the back of the base tocorrect dialing mode. Please check with your local Phone Company if uncertain of the type of service. 10.Place handset in the cradle to begin initial charging. Remember, you must charge the phone for at least 12 hours before you use the phone for the first time.Getting Started
13ENGLISHHANDSET BATTERY CHARGINGThe battery in the handset must be fullycharged for 12 hours before using thetelephone for the first time. 1. Place the handset in the base.The CHARGE LED on the basewill light green. 2. After the batteries are fullycharged, check for dial tone bypressing TALK on the handset.3. When the handset battery getslow, there will be 2 beeps every30 seconds and the TALK buttonwill flash. If the battery becomeslow while you are on a call, youwill be disconnected after abouttwo (2) minutes. Terminate thecall and recharge the battery. To recharge battery pack, place thehandset in the base. The unit can chargein the base unit either face up or facedown. If charging in the face up position,the belt clip must be removed so thehandset will connect with the chargingcontacts in the base.1. Make sure the contact points are touching and the CHARGE LED is lit.2. Be careful not to short battery with conducting materials such as rings, bracelets and keys.BATTERY LIFETalk Time: 4 hoursStandby: 8 days without usageActual amounts will vary depending onthe amplifier settings used.Replace battery every two (2) years. REPLACEMENT BATTERIESThe W425 uses a 3.6Volt 700mAhrNiCd Rechargeable 3 cell (AA Type) battery. It can be replaced withRadioShack Battery Part Number 23-298.1. Remove battery cover.2. Install new battery.3. Close battery cover. 4. Charge for 12 hours before first use.Getting StartedBATTERY CONNECTORBATTERY PACK PLUGBATTERYBATTERY COMPARTMENTCOVER
14FEATURESClarity®Power™TechnologyWith the Clarity Power feature the highfrequency sounds are amplified morethan the low frequency sounds so thatwords are not just louder, but clearerand easier to understand. Boost Clarity Power On/Off ButtonThe W425 has a BOOST CLARITYPOWER button that controls the loudnessof the receiver. Once the BOOSTCLARITY POWER button is pressed, anextra level of amplification is added overthe entire range of the volume control.The default state of this button is determined by the BOOST switch (backof base of unit, see below). During acall, the BOOST CLARITY POWER buttoncan toggle the Clarity Power function onor off according to the user’s needs.The TALK button will light ORANGE toindicate the CLARITY POWER feature isactivated.WARNING: When the TALK button is litORANGE volume may be at a high level.To protect hearing, lower the volumecontrol to minimum before using.Volume DialThe dial controls the level of volume thehandset and headset receive. The volumedial provides up to 15 dB of volumebefore the BOOST CLARITY POWER button isactivated.Once the button is pressed, theW425 will provide up to 30 dB of gain. Boost On/Off SwitchThis switch will disable the reset featureof the BOOST CLARITY POWER buttonas follows:ON- When the BOOST ON/OFF switchis set to “ON”, the Boost function will beON every time a call starts, and willdefault to ON every time the phonehangs up for more than 5 seconds.During a call, the BOOST CLARITY POWERbutton can toggle the Clarity Power ONor OFF according to the user’s needs.OFF- When the BOOST ON/OFF switchis set to “OFF”, the Boost function (ClarityPower) will be OFF every time a callstarts, and the user will need to press theBOOST CLARITY POWER button in orderto gain the extra level of amplification.The phone will retain the current state of theamplification(Clarity Power ON or OFF) ifthe phone hangs up for less than 5 seconds.This feature will allow the user to makeOperating Your Telephone
15RINGER OFF ONRINGER OFF ONVOLUMEVOLUMERING STYLERING STYLEENGLISHmultiple calls in quick succession withouthaving to press the BOOST CLARITYPOWERbutton at the beginning of everycall. If the phone hangs up for over 5seconds, the Clarity Power will reset toOFF. During a call, the BOOST CLARITYPOWER button can toggle the ClarityPower function on or off according to theuser’s needs.Ringer ControlsRingers and ringer controls are located inboth the handset and the base of theW425. Handset RingerSet the switch marked RINGER ON/OFFlocated on the side of the handset. Theringer switch must be set to ON for thehandset to ring signaling an incomingcall.Base RingerThe base ringer includes ringer volumeand ring style adjustments located on theside of the base of the telephone. Adjustthe volume of ring by pressing the VOLUME UP or DOWN switch until thedesired ring volume is achieved. Thereare six (6) levels of volume available.The style of ring or cadence can also beadjusted by pressing the RING STYLE button. Six (6) styles are available allowing you to customize your ring. The ringer will sound for 2 seconds while choosing a ringer style, to allowthe user to make a choice.NOTE: If both handset and base ringer’s are set to OFF, the visual ringer will flash to indicate there is an incoming call.Visual RingerVisual ringers are located in both thehandset antenna and the base of the telephone. When an incoming call isreceived, these lights will flash. The handset visual ringer will be lit when the phone is in use.Operating Your TelephoneRINGEROFF ONOFF ON
16Headset/Neck Loop JackA 2.5 mm jack is located on the top ofthe of the telephone handset that can beused in conjunction with a headset. While in headset mode, the volume ofheadset is controlled by the telephone.The same 2.5 mm jack can be used forneck loops, in conjunction with anadapter to the 3.5 mm jack.Ordering a HeadsetIn the event you wish to purchase aheadset for your W425, pleasecontact Plantronics at 1-800-544-4660 for location near you. Werecommend using the PlantronicsM110 headset.FlashThe FLASH button is activated to use custom calling services such as CallWaiting or Three Way Calling. Pleasecontact your local telephone company forinformation on these services. Mute The MUTE button allows the user to conducta private conversation that you do notwant the person on the other end tohear. While in the mute mode, the TALKbutton will become RED and the microphone in the handset is disabled.Pressing the MUTE button again will disengage the MUTE feature. Redial/Pause The RD/P button operates both the lastnumber redial and the pause feature.Last Number RedialThe last number dialed (up to 32digits) is stored in the redial memoryuntil another number is dialed.To Use this Feature1. Press the TALK button.2. When you hear the dial tone, press the RD/P button.3. The phone will automatically dial for you.Pause FeatureA four (4) second pause may beinserted into the speed dialing ofthe telephone numbers. Press theRD/P button at the required pointduring storage of a number intomemory. Operating Your Telephone
17ENGLISHLighted Key PadThe key pad will light for fifteen (15) seconds after removing from the basewhen there is an incoming call. To reactivate the feature while in standby orin use, press any key.Page / Handset LocatorTo send a page signal from the base tothe handset, press the PAGE button locatedon the base of the telephone. A series ofrings will sound from the handset.To locate the handset if it is away fromthe base, press and hold the PAGE buttonfor approximately five (5) seconds. Aseries of rings will sound for approximatelysixty (60) seconds. Return the handset tothe base or press the TALK button to cancel the page.40 Channel OperationThe W425 cordless telephone automatically searches and selects theclearest of 40 channels when it is beingused. Security CodeThe security code prevents your cordlessphone conversations from beingaccessed by a phone on a different line.Once the handset battery is fullycharged, the handset will automaticallyselect the code from over 65,000 combinations. The code is changedevery time the handset is placed in thecradle. If you have trouble with placing or receiving calls, a lost security code maybe the cause of the problem. When thisoccurs, the handset can no longer communicate with the base. Reset byplacing the handset on the base for 5-10seconds. If that does not work, unplugthe AC adapter from the wall outlet.Disconnect the handset battery for 5-10seconds, and then reconnect. Place handset back on the base and then reinsert the AC adapter. Hearing Aid CompatibilityThe handset has a special coil inside of it to couple the sound to hearing aidsequipped with T-Switches/T-Coils.Operating Your Telephone
18MEMORY STORAGEEmergency Storage ButtonsThree emergency buttons are located onthe handset. These storage buttons canbe programmed with numbers of up to16 digits. Memory Storage LocationsThe W425 also has 10 indirect or twotouch memory locations on the telephone(0-9) that can be programmed to dial frequently called numbers of up to 16digits. To Store numbers into memory1. Press the MEM button.2. Dial the number you wish to store.3. Press the MEM button again.4. Press either the emergency buttonor the number on the dial pad thatyou wish to store the number to.5. A long beep will indicate the programming process is complete.During the memory storage process theTALK button will flash GREEN. In theevent of a power outage memory isretained of at least six (6) hours.To Change a Number Stored into MemoryReplace a stored number by programminga new number in its place. To Delete a Number Stored into Memory1. Press and release the MEM button.2. Press the * key once for each digitin the number you are deleting.3. Press the MEM button again.4. Press the button for the memorylocation you want to delete thenumber from.Operating Your Telephone
19ENGLISHMAKING AND RECEIVING PHONE CALLSPlacing a Phone Call1.Press the TALK button. (TALK button will illuminate GREEN)2. Dial the number you wish call.3. Adjust the rotary Volume Control to desired level.4. Press the Clarity Power Button (activates the Clarity Power Technology)to gain the extra level of amplification,if needed.Refer to BOOST CLARITY POWERON/OFF and BOOST ON/OFF for additional information on volume controls.To Dial from Memory1.Press the TALK button.2.Press the MEM button.3.Press the number on the dial pad where the desired number has been stored.4.The call will automatically dial.5.Adjust volume and Clarity Power as needed.To Dial From Emergency Storage Location1.Press the TALK button.2.Press the desired emergency button.3.The call will automatically dial.4.Adjust volume and Clarity Power as needed.To use a TONE service on a Pulse Line1.Dial the number you wish to call2.When the call is answered, press the *key. Additional numbers you dial are sent as tone signals.3.After completing the call, press TALK or return the handset to the base. The phone will automatically reset.Receiving a CallHandset in Base of Telephone1. Lift the handset. a. Do not press TALK. Youwill automatically beconnected.Handset out of Base1. Press the TALK button.Ending a CallPlace the handset in the base cradle orpress the TALK button to disconnect the line.Note: When placing or receiving a call, thehandset visual ringer will lite, indicating thephone is in use.Operating Your Telephone
20The Unit Will Not Operate/No Dial Tone•Verify the TALK Button is lit.• Verify the AC adapter is securely plugged into the base and the telephone.•Verify the telephone line cord is securely plugged into the wall jack and the telephone.•Make sure the base antenna is in an upright position.•Make sure the handset battery is fully charged.•Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary).•Make sure you are in the usable range of the base station.•Reset the security code by placingthe handset in the base for 5-10 seconds.The Phone Does Not Ring When YouReceive a Call•Make sure the RINGER switch on the handset and base are set to ON.•Verify the AC adapter is securely plugged into the base and the telephone.•Verify the telephone line cord is securely plugged into the wall jackand the telephone.•Make sure you are in the usable range of the base station.•You may have too many extensionson your line. Try unplugging a fewdevices. Noise, Static, Interference or Other CallsHeard while Using the Handset•Try changing channels.•Make sure the base antenna is in an upright position.•Make sure you are in the usable range of the base station.•Make sure the handset battery is fully charged.•Try relocating the base unit to another location.•Make sure the AC adapter is not plugged into the wall outlet with other appliances.•Try relocating the base unit to another location.Phone Will Not Hold Charge•Make sure the charging contacts on the handset and base are free of dust and dirt. •Clean the contacts with a soft cloth.•Make sure CHARGE LED on the base is lit when handset is in the cradle.If necessary, replace the handset battery. (See Handset Battery Charging)Troubleshooting
21ENGLISHDifficulty in Placing or Receiving Calls•Move closer to the base and try again.•If moving closer does not work, you may have lost the security code.•Reset code by placing the handsetback on the base for 5-10 seconds. (See Security Code Section) •Make sure you have selected the correct dialing mode, tone or pulse. •Make sure the AC adapter is not plugged into a wall outlet with other appliances. •Disconnect for 5-10 seconds then reconnect. Place the handset backon the base and reinsert the AC adapter.•Make sure the handset battery is fully charged.Troubleshooting
22FCC Part 68 InformationThis equipment complies with Part 68 of FCCRules and the requirements adopted by theACTA. The FCC Part 68 Label is located on theBASE UNIT of the telephone. This label contains,among other information, a product identifier inthe format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephonecompany.Connection to the network should be made usingstandard modular telephone jacks, USOC typeRJ11C. The plug and/or jacks used must complywith comply with FCC Part 68 Rules and requirements adopted by the ACTA. The REN is useful in determining the quantity ofdevices that you may connect to your telephoneline and still allow these devices to ring whenyour telephone number is called. Excessive RENSon a telephone line may result in the devices notringing in response to an incoming call. In mostareas, but not all, the sum of the RENs for alldevices that you may connect to your line shouldnot exceed five (5.0). To be certain of the number of devices that you may connect to yourline, you should contact your local telephonecompany. The REN for this product is part of theproduct identifier that has the formatUS:AAAEQ##TXXXX. The digits represented by## are the REN without a decimal point.If this telephone equipment, the telephone, causes harm to the telephone network, the telephone company will notify you in advancethat temporary discontinuance of service may berequired. But, if advance notice isn’t practical,the telephone company will notify the customeras soon as possible. Also, you will be advised ofyour right to file a complaint with the FCC if youbelieve it is necessary.The telephone company may make changes in itsfacilities, equipment, operations or proceduresthat could affect the proper functioning of yourequipment. If they do, you will be notified inadvance in order for you to make the necessarymodifications to maintain uninterrupted service.If trouble is experienced with this unit, for repairor warranty information, please contact customerservice at the phone number listed in theWarranty section. If the equipment is causingharm to the network, the telephone company mayrequest that you disconnect the equipment untilthe problem is resolved.DO NOT DISASSEMBLE THIS EQUIPMENT. It doesnot contain any user serviceable components.Connection to party lines is subject to tariffs.Contact the state public utility commission, publicservice commission or corporation commission forinformation. If your home has specially wired alarm equipmentconnected to the telephone line, please ensurethat the installation of this equipmentdoes not disable alarm equipment by consulting your telephonecompany or a qualified installer.This equipment is hearing aid compatible. We recommend the installation of an AC surgearrester in the AC outlet to which this equipmentis connected. The telephone companies reportthat electrical surges, typically lightning transients,are very destructive to customer terminal equipmentconnected to AC power sources.Federal Communications Commissions Requirements
23ENGLISHPart 15 of FCC Rules Interference InformationThis device complies with part 15 of the FCCRules. Operation is subject to the following twoconditions: (1) This device may not cause harmfulinterference, and (2) this device must accept anyinterference received, including interference thatmay cause undesired operation.Your W425 has been tested and found to comply with the limits of a Class B digital device,pursuant to Part 15 of FCC rules. These limits aredesigned to provide reasonable protectionagainst harmful interefence in residential installation. This equipment generates, uses, and can radiateradio frequency energy and, if not installed andused in accordance with the instructions, maycause harmful interference to radio communications.However, there is no guarantee that interferencewill not occur in a particular installation; if thisequipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment off and on,you are encouraged to try to correct the interference by one of the following measures:1. Where it can be done safely, reorient the receiving television orradio antenna.2. To the extent possible, relocate thetelevision, radio or other receiverwith respect to the telephone equipment. (This increases the separation between the telephoneequipment and the receiver.)3. Connect the telephone equipmentinto an outlet on a circuit differencefrom that to which the television,radio, or other receiver is connected.4. Consult the dealer or an experiencedradio/TV technician for help.CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’sauthority to operate the equipment.THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCEWalker, A Division of Plantronics, Inc.4289 Bonny Oaks Drive, Suite 106Chattanooga, TN 37406Telephone: 800.552.3368Federal Communications Commissions Requirements
24The following warranty and service informationapplies only to products purchased and usedin the U.S. and Canada. For warranty information in other countries, please contactyour local retailer or distributor.Limited WarrantyWalker, a division of Plantronics, Inc.(“Walker”) warrants to the original consumerpurchaser that, except for limitations andexclusions set forth below, this product shallbe free from defects in materials and workmanship for a period of one (1) yearfrom the date of original purchase(“Warranty Period”). The obligation ofWalker under this warranty shall be atWalker’s option, without charge, of any partor unit that proves to be defective in materialor workmanship during the Warranty Period.Exclusions from WarrantyThis warranty applies only to defects in factorymaterials and factory workmanship.Any condition caused by accident, abuse,misuse or improper operation, violation ofinstructions furnished by Walker, destructionor alteration, improper electrical voltages orcurrents, or repair or maintenance attemptedby anyone other than Walker or an authorizedservice center, is not a defect covered by thiswarranty. Telephone companies manufacturedifferent types of equipment and Walkerdoes not warrant that its equipment is compatible with the equipment of a particularphone company.Implied WarrantiesUnder state law, you may be entitled to thebenefit of certain implied warranties. Theseimplied warranties will continue in force onlyduring the warranty period. Some states doallow limitations on how long an impliedwarranty lasts, so the above limitation maynot apply to you.Incidental or Consequential DamagesNeither Walker nor your retail dealer or selling distributors has any responsibility forany incidental or consequential damagesincluding without limitation, commercial lossor profit, or for any incidental expenses,expenses, loss of time, or inconvenience.Some states do not allow exclusion or limitation of incidental or consequential damage, so the above limitation or exclusionmay not apply to you.Other Legal RightsThis warranty gives you specific legal rightsand you may also have other rights whichvary from state to state.How to Obtain Warranty ServiceTo obtain warranty service, please prepayshipment and return the unit to the appropriatefacility listed below. Warranty & Service
25ENGLISHIn the United StatesWalker Service Center4289 Bonny Oaks Drive, Suite 106Chattanooga, Tennessee 37406Tel. (423) 622-7793 or (800) 552-3368Fax: (423) 622-7646 or (800) 325-8871In CanadaPlantronics Service Center1455 Pitfield BoulevardSaint-LaurentQuebec H4S 1G3Tel: (800) 540-8363(514) 956-8363Fax:(514) 956-1825Please use the original container, or packthe unit(s) in a sturdy carton with sufficient packing material to preventdamage. Include the following information:1. A proof-of-purchase indicating model number and date of purchase.2. Bill-to address.3. Ship-to address.4. Number and description of units shipped.5. Name and telephone number of person to call, should contact be necessary.6. Reason for return and description of the problem.Damage occurring during shipment isdeemed the responsibility of the carrier,and claims should be made directly withthe carrier.Warranty & Service

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