ClearOne COM Interact COM-W User Manual PDF Output

ClearOne, Inc. Interact COM-W PDF Output

Exhibit 8

INTERACT™ PRO | AT | 8iUSER'S MANUAL- 1 -
PrefaceINTERACT AT | PRO | 8i USER’S MANUAL CLEARONE PART NO. 800-154-000-01 May 2010 (REV. 2.0)© 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or byany means without written permission from ClearOne Communications. Printed in the United States of America. ClearOnereserves specific privileges. Information in this document is subject to change without notice.Telephone: 1-800-945-7730Fax: 1-801-977-0087Email: tech.support@clearone.comWeb Site: www.clearone.com- 2 -
Table of ContentsImportant Safety Information 6INTERACT Software Overview 7Installing the INTERACTSoftware 7Navigating INTERACT Software 8Connecting to Units 10Working Offline 10INTERACT MIC EX 11INTERACT Dialers 12INTERACT Dialer 12INTERACT Dialer-W (Wireless) 12INTERACT Com / COM-W (Wireless) 13INTERACT COM 13INTERACTCOM-W (Wireless) 13Network Connection 14Using Network Find 14Phonebook 14Phonebook Edit 14Regional Settings 15Date / Time 15Event Log 16Using the Event Log 16Error Messages 16System Checks 16Open System Diagnostics 16Firmware Loader 17Connect to the INTERACT unit 17Upload Firmware 17INTERACTCOMUpdater 17Connect to the INTERACT unit 17Serial Commands 18Connecting with Telnet 18INTERACT AT 19Basic Connections 20Audio Conferencing Setup (INTERACTAT) 21Auxiliary Devices (INTERACTAT) 22Digital Phones 23Device Toolbox - INTERACT AT 24- 3 -
Using the Device Toolbox Editor 24Mixer Console - INTERACT AT 25Mixer Options 25Line Input Settings - INTERACT AT 26Adding A Device Label 26Equalization 26Mute 26Meters and Volume 26Line Output Settings -- Interact AT 27Adding a Device Label 27Equalization 27Meters and Volume 27Camera Control 28Camera Control Settings 28Dialer - INTERACT AT 29Making and Receiving Calls 29Call Settings 30Communications Settings - INTERACTAT 31Network Settings 31Serial Port Settings (AT Only) 31Radio Settings - INTERACTPRO and AT 32Record Output Settings -- INTERACT AT 33Adding a Device Label 33Meters and Volume 33INTERACT Mic and Mic EX Settings - INTERACT AT Only 34Level 34Processing 34Gating 35Playback Input Settings - INTERACT AT 36Adding a Device Label 36Equalization 36Stereo Mix 36Meters and Volume 36Telephone Settings - INTERACT AT 37Telephone Settings 37Loudspeaker Settings - INTERACT AT 38ClearEffect™ 38Equalization 38- 4 -
Mute 38Meter and Volume 38INTERACT COM Settings - INTERACTAT 39Telephone Mode 39INTERACT PRO 40Connecting the INTERACTPROand INTERACT8i 41INTERACT PRO 8i 42Device Toolbox - INTERACT PRO 43Adding a Device 43Mic Settings - INTERACT PRO 45Mixer Console - INTERACT PRO 48Mixer Options 48Cross Point Shortcut Menu 48Line Input Settings - INTERACT PRO 50Input Settings 50Meters and Volume 50Presets - INTERACT PRO 51Saving a Preset 51Dialer - INTERACT PRO 52Making and Receiving Calls 52Call Settings 53Communications Settings - INTERACT PRO 54Network Settings 54Serial Tab 54Radio Settings - INTERACTPRO and AT 55COM Settings - INTERACT PRO 56Level 56Configuration 56Telcos - INTERACT PRO 57Telephone Settings 57Processing Settings - INTERACT PRO 58Level Tab 58Output Settings - INTERACT PRO 60Adding a Device Label 60Levels 60Compliance 61- 5 -
IMPORTANT SAFETY INFORMATIONRead all safety information before using this product.1. Read these instructions.2. Keep these instructions.3. Pay attention to all warnings.4. Follow all instructions.5. Do not use this device in or around water.6. Clean only with dry cloth.7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instruc-tions.8. Do not install near any heat sources such as radiators, heat registers, stoves, or other appa-ratus (including amplifiers) that produce heat.9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plughas two blades with one wider than the other. A grounding type plug has two blades and athird grounding prong. The wide blade or the third prong are provided for your safety. If theprovided plug does not fit into your outlet, consult an electrician for replacement of the obso-lete outlet.10. Protect the power cord from being walked on or pinched particularly at plugs, conveniencereceptacles, and the point where they exit from the apparatus.11. Only use attachments/accessories specified by the manufacturer.12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or soldwith the apparatus. When a cart is used, use caution when moving the cart/apparatus com-bination to avoid injury from tip-over.13. Unplug this apparatus during lightning storms or when unused for long periods of time.14. Refer all servicing to qualified service personnel. Servicing is required when the apparatushas been damaged in any way, such as power-supply cord or plug is damaged, liquid hasbeen spilled or objects have fallen into the apparatus, the apparatus has been exposed torain or moisture, does not operate normally, or has been dropped.15. Use the mains plug to disconnect the apparatus from the AC mains. The mains plug shallremain readily operable.16. To completely disconnect unit power from the AC mains, disconnect the unit’s power cordfrom the mains socket. To reconnect power, plug the unit’s power cord into the mains socketfollowing all safety instructions and guidelines.17. Caution: Danger of explosion if lithium battery is incorrectly displaced. Replace only with thesame or equivalent type. Battery should only be replaced by qualified personnel and is notintended as a user serviceable part. Do not expose batteries or battery pack to excessiveheat such as prolonged sunlight, fire or other heat sources.18. Never push objects of any kind into this product through cabinet slots as they may touch dan-gerous voltage points or short out parts that could result in fire or electric shock.19. This product can interfere with electrical equipment such as tape recorders, TV sets, radios,computers and microwave ovens if placed in close proximity.- 6 -
INTERACT SOFTWARE OVERVIEWClearOne’s INTERACT Software™ provides an easy interface for configuring system settings andcustomizing the audio in your INTERACT conferencing system. While the INTERACT system isdesigned to work out of the box for audio conferencing setups, INTERACT Software is required toadjust audio levels and equalizer settings for the INTERACT components as well as the auxiliaryaudio devices.Installing the INTERACTSoftwareThe INTERACTsoftware is available for download at: www.clearone.com -Resources -Resource Library - under the section titled INTERACT. This section contains the latest softwareand firmware releases and documentation for your product.To install the software:1. If you are installing from CD on a Windows machine, place the CD in the drive tray and closethe drive. If Autorun is enabled, the installer will launch. If you do not have Autorun enableddouble-click your cd-drive icon from My Computer and navigate to the Software folder.Open the folder.2. If you are downloading the software, unzip the downloaded file to a location of your choice.Open the folder containing the unzipped setup files.3. From this point, the instructions pertain to both a CDor downloaded install. Double-clickSetup.exe.4. Once the installation wizard launches, read through the instructions. Click Next.5. Read the INTERACTEULA, click either "I Do Not Agree" or "I Agree". If you agree, clickNext.6. Read the Information screen, click Next7. Select the installation folder, click Next8. Confirm the installation, click Next9. The Windows Device Driver Installation Wizard will launch, click Next. This will install therequired drivers for the ClearOne INTERACT product line.10. When the Device Driver Installation Wizard confirms the status of the drivers, click Finish.11. Repeat steps 9-10 if asked.12. The installation is complete. You are ready to use the INTERACTsoftware.- 7 -
Navigating INTERACT SoftwareMenus and ToolbarlThe Menus and Toolbar buttons provide quick access to INTERACT Software features suchas System Diagnostics, Phonebook, Firmware Uploader and Event Log.Connections listWhen the INTERACT Software is started the software will show all available connections. If USB orRS-232 is chosen the software will connect immediately. If Ethernet is chosen, you will beprompted for a username and password before connecting. The software can only make oneconnection at a time..Device ToolboxlLists most common brands of auxiliary audio products (video codecs, sound cards, VCRsand amplifiers). The audio settings for these devices have been optimized for use with theINTERACT system. Users can add and edit their own devices. See the Edit Devices sec-tion.Configuration ScreenlAccess the configuration windows for the INTERACT system by clicking the icons.- 8 -
Interact AT screen shotlINTERACT AT Only - COM units are enabled by selecting them from thedropdown boxes (COMUnits are enabled on the INTERACTPRO by selectingthe appropriate check box).Interact Pro screen shotOnline/Offline IndicatorlShows connection status (online/offline) and the name of the connected unit.Status IndicatorslStatus for Communications (green = online, yellow = connecting, red = offline), TelephoneIn Use (red = not in use, green = in use) and Mic Mute/Gating (red = mute, green = gated,off = not gated).- 9 -
Connecting to UnitsSerial ConnectionlWhen you connect to the INTERACT unit with a serial cable, the unit is detected when youstart INTERACT Software and a connection to the unit is established. The name of your unitand the online status are displayed below the Configuration screen.Network ConnectionlWhen INTERACT Software is started, it automatically finds all INTERACT units on the samesubnetwork and displays them in the Connections list. To connect, simply click the unit icon.You will be prompted to enter the user name and password. Once a connection is estab-lished, the Configuration screen will appear and the unit name and Online status will be dis-played.USB ConnectionlAn INTERACT can be connected via USB to your Windows based computer. The INTERACTsoftware is compatible with Microsoft® Windows XP, Vista and Windows 7.Working OfflineNote: Changes made offline will only take effect once they have been imported to aconnected INTERACT system.Creating a New File1. Click the New File toolbar icon.2. Select either the INTERACT AT or INTERACT PRO depending on your system.3. This will open the Configuration Screen where you can set user preferences for your INTER-ACT system.4. Save the file.Editing an Existing File1. Click the Open File toolbar button.2. Using the Open browse window, locate and select your saved file.3. Click Open and make desired changes.4. Save the file.Importing a FileNote: To import an existing file, you must first connect to an INTERACT unit.1. Select Import File from the File menu.2. Using the Open browse window, locate and select your saved file.3. Click Open.4. The new configuration settings will be sent to the connected INTERACT unit.5. The device will require a reboot.- 10 -
INTERACT MIC EXThe MICEX is a Microphone breakout box with 3 XLR mic/line input channels and a Linkinput/output.Product features include:FrontA. Power indicatorBackA. Link Connectors: Connect the link line to the IN connector using RJ-45 cable. Connect thebreakout box to the mixer using RJ-45 cable and connect the breakout box’s OUT connectorto the mixer’s IN connector.B. Microphone Connectors: You can connect up to three mics--the mics can be tabletop mics,button mics, portable mics, etc.- 11 -
INTERACT DIALERSINTERACT DialerThe INTERACTDIALER is a wired table top controller designed to add functionality to yourINTERACTdevice.INTERACT Dialer-W (Wireless)The INTERACTDIALER-W is a 2.4 GHz Wireless tabletop control device requiring an INTERACTCOM-W device connected to the INTERACTsystem.Features and functions include:- 12 -
INTERACT COM / COM-W (WIRELESS)INTERACT COMThe INTERACTCOMis an interface device used to add USB audio and headset audio to anINTERACT system.INTERACTCOM-W (Wireless)The INTERACTCOM-Wis an interface device used to add USB audio, headset audio and awireless INTERACTDIALER to an INTERACT system.Product features include:FrontA. Power indicatorBackA. Link In/Out ports: Link input and output ports connect G-link enabled devices to the INTER-ACT COM and COM-WB. HS port: Connects a telephone headset to the COM and COM-WC. USB 2.0 compatible port: Connects USB devices to the COM and COM-W unitD. Control/Status port: GPIOportlPin 1: Master Microphone Mute ControllPin 2: Master Mocrophone Mute StatuslPin 3: On/Off Hook ControllPin 4: On/Off Hook StatuslPin 5: Vdc (up to 40 milliamps)lPin 6: GroundE. Antenna (COM-W only): Allows wireless communication for command transfers between theCOM-W and the INTERACT unit.- 13 -
NETWORK CONNECTIONNetwork Connection allows you to connect to any INTERACT system on your network using an IPaddress or a unique network name.Using Network FindOpen the Network FindlClick the Network Find button on the toolbar (or located under Tools/Network Find).Note: INTERACT Software will automatically detect units located on the samesubnetwork. You only need to use Network Find to locate units outside of thesubnetwork. This is based on the assumption that your LAN is configured correctly.If your LANis not configured correctly, please refer to your IT Administrator.Connect to a System on the Network1. Enter theIP Address or Network Name of the system to which you want to connect.2. Click OK.3. You will see a Password Prompt window. Enter the User Name and Password of the net-worked system.4. Click OK. The system icon will appear in the Connection list and the Configuration screen willopen.PHONEBOOKINTERACT Software features a Phonebook utility which stores up to 20 phone numbers. Thesenumbers are also assigned a speed dial number for dialing convenience through the INTERACTController. Phonebook entries are listed in alphabetical order, speed dial number or number. Youcan add, edit or delete an entry from the Phonebook window.Phonebook EditOpen the PhonebooklClick the Phonebook button on the toolbar (or located under Tools/Phonebook Edit).Add a number1. Click Add2. Enter the Name and Number.3. Enter a Speed Dial Number(1-20). If you don't enter a speed dial number, INTERACT Soft-ware will automatically assign one. Alternatively, the user can assign a speed dial number ofNone - this will not assign a speed dial number.4. Click OKDelete a number1. Select the entry you want to delete.2. Click DeleteEdit a Phonebook entry1. Select the entry you want to edit, click Edit.2. Make desired changes to the entry.3. Click OK. Confirm the deletion.- 14 -
REGIONAL SETTINGSYou can set the date and time in the Regional Settings window to ensure accurate time stamp onlog files. The Regional Settings window is accessed through the Regional Setting toolbar buttonor from the Tools menu (Tools/Regional Settings).Date / TimeTo set Local Time1. Select the Local Time check box. The Local Time and Date boxes are now active.2. Enter the current date and time.3. Select Use Daylight Savings if your region observes daylight saving time.4. Select the correct Time Zone.5. Click OK to save settings and close the window.To reference a Time Server1. Uncheck the Use Local Time check box.2. Enter the IP address for the time server.3. Select Use Daylight Savings if your region observes daylight saving time.4. Select the correct Time Zone.5. Click OK to save settings and close the window.If the device is connected to a network using DHCP, Time Server is included with DHCPoptionsand will auto populate depending on those settings.- 15 -
EVENT LOGThe Event Log keeps a user-definable record of events such as passwords, dialing, reboots anderrors. The selected events are tracked and listed in the Event Log. The INTERACT software mustbe connected to a unit to view the Event Log.Using the Event LogOpen the Event LoglClick the Event Log toolbar button (or Tools/Event Log)Track eventslSelect the events you would like to logSave the Event Log1. Click the Save button2. Name the file3. Click Save. The log is saved as a .txt filePrint the Event Log1. Click the Print button2. Select the printer3. Click PrintError MessagesWhen the INTERACT system encounters an error, an error icon will appear in the lower leftcorner of INTERACT Software. Review this log to troubleshoot problems.View error messageslClick the error icon in the lower left corner of the INTERACT windowClear error messageslClick ClearNote: Users can also select and copy error messages.SYSTEM CHECKSNote: To perform a diagnostic the INTERACT system must be connected.The System Checks window allows you to check your INTERACT system to be sure all parts of yoursystem are connected and working properly. You should run the system checks before all uses ofthe INTERACT and once a week to troubleshoot any problems.Open System DiagnosticslClick the System Checks toolbar button. Alternatively System Checks can be selected fromthe Tools menu.Run System CheckslClick the Start button.You will hear a tone as the INTERACT checks attached loudspeakers and mics. When the check iscomplete, lights will indicate the status of each component. Green indicates the part is connectedand functioning. Red indicates a problem with the component.- 16 -
FIRMWARE LOADERUpdates and enhancements to your INTERACT system are made available through new softwareand firmware releases which can be downloaded from the ClearOne web site. Once you haveinstalled the new software version, you will need to upload new firmware files to your INTERACTunits.Connect to the INTERACT unitClick the INTERACT unit icon in the Connection list. If you are connecting via IP you will beprompted to enter the user name and password (defaults are clearone/interact). Once aconnection is established, the Configuration screen will appear and the unit name and Onlinestatus will be displayed.It is recommended that you make a backup of your original Site File, located in the same locationyou saved the file. The firmware will be located in the Interact Software folder, located in:C:\Program Files\ClearOne\Interact\1.0\firmwareUpload Firmware1. Click the Firmware Loader button on the toolbar.2. Click the File button3. Browse to the correct file located in INTERACT Software folder C:\Program Files\Cle-arOne\Interact\1.0\firmware.4. Click Open5. Click the Update button.6. The File Transfer Progress bar will indicate when the firmware has been uploaded.Once completed the unit will reboot.INTERACTCOMUPDATERUpdates and enhancements to your INTERACT system are made available through new softwareand firmware releases which can be downloaded from the ClearOne web site. Once you haveinstalled the new software version, you will need to upload new firmware files to your INTERACTunits.Connect to the INTERACT unitNote: Your INTERACT COM must be linked to your INTERACT unit. Correct linkingand power will be indicated by a blue light on the front of the INTERACT COM.Update Firmware1. Connect the INTERACT COM to your Computer with a USB cable. If you are asked to installdrivers follow the onscreen wizard.2. Once the INTERACTCOM is connected, click the INTERACT COM Updater button on thetoolbar (or Tools/INTERACTCOMUpdater).3. Click the Select File button4. Browse to the correct file located in C:\Program Files\ClearOne\Interact\1.0\firmware5. Click Open6. Click the Update button.During the upgrade process you may be asked to install drivers; these USB device drivers arenecessary to continue the Interact COM update. Follow the prompts in the Device Driver Wizard tocomplete driver installation and Interact COM Update.- 17 -
SERIAL COMMANDSThe INTERACT Serial Commands guide can be found as a separate document. The documentcontains a list of applicable serial commands, use and application for the INTERACT AT andINTERACT PRO models.Connecting with TelnetUsers can connect to any unit via RS -232 and Telnet. Available Telnet commands are the same asthose used in the Serial Command section of the INTERACT Serial Commands guide.How to Connect with Telnet:lUse the client of your choicelTelnet uses port 23lThe user name and password are the same as used by INTERACT. The default username isclearone and the default password is INTERACT. These are not case sensitive.Note: The INTERACT PRO 8i cannot be controlled through RS-232 and Telnet.RS-232 Port: INTERACT AT/ProPin# User Definable Control1 N DCD2 N TXD3 N RXD4 N DTR5 N Ground6 N DSR7 N CTS8 N RTS9 N No ConnectionNote: To avoid communication errors, ClearOne recommends using all nine pinswhen connecting to the RS -232 port.- 18 -
INTERACT ATThe ClearOne INTERACT AT is a mixer that interfaces with the MIC and MIC EX via an RJ-45 cable.It is equipped with two line inputs, 2 line outputs, a 5-watt amplifier and telephone hybrid.Features of the INTERACT AT include:FrontA. On/Off hook indicatorB. Microphone Indicator: Indicators show which microphone channels are activeC. Input Metering: Shows current input levelD. USB 1.1 Compatible InputBackA. Telephone Interface: Connect an analog phone line to the INTERACTB. RS-232 Control Port: Used to connect to the INTERACT Software or control from a 3rd partcontroller such as AMX or CrestronC. Camera Control: Video System Control Architecture port used to control a VISCAcompatiblecameraD. Ethernet Port: 10/100 Mbps Ethernet port. The LEDs adjacent to the port indicate connectionstatus and packet traffic activity.E. MIC Pod Input: Input for the INTERACTMIC Pod accessory ONLY!F. Playback/Record Input/Outputs: Left and right channel input and output RCAjacks used toconnect playback and recording devicesG. Line Input/Output: Mono line input and output RCA jacksH. Speaker Outputs: Left and right push terminals, 5 watts/channel, 8 ohmsI. Power Adapter Input: 12 V DC 1.25 ampWARNING: Use the Link In and Link Out ports with INTERACT Devices ONLY.Connecting ANY other devices to the Link In and Link Out ports, including ClearOneConverge and Converge Pro products, or Power Over Ethernet (PoE) devices, willresult in severe equipment damage.- 19 -
BASIC CONNECTIONSConnecting the INTERACT AT should be a smooth process. Once basic connections foraudio/video conferencing are made, the system is ready to use.The diagrams below illustrate typical Wired and Wireless INTERACTATinstallations.- 20 -
Audio Conferencing Setup (INTERACTAT)Setting up Audio Conferencing1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reat-tach.2. Connect the first microphone breakout box to the mixer with a Cat. 5 cable.3. Connect the second and third INTERACTMICEX boxes using Cat. 5 cables. (Third breakoutbox on the INTERACTAT only).4. Connect the microphones to the breakout boxes, as desired.5. Connect the speakers to the mixer.6. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer.7. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on themixer (optional).8. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can bechanged in INTERACT software.)9. Using the power supply cords, connect the mixer to an electrical outlet.10. If using the wired controller, connect the controller to the mixer’s RS-232 serial port using thesupplied RJ-11 to DB-9 adapter. If using the RF controller, attach the external antenna andturn it until it is upright.11. If using the RF controller, insert four AAA batteries into the battery compartment in the bot-tom of the unit.Setting up Audio Conferencing (INTERACTPRO)1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reat-tach.2. Connect the first microphone breakout box to the mixer with the 18” Cat. 5 cable.3. Connect the second and third INTERACTMICEX boxes using the 18” Cat. 5 cables. (Thirdbreakout box on the INTERACTAT only).4. Connect the microphones to the breakout boxes, as desired.5. Connect the speakers to the mixer.6. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer.7. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on themixer (optional).8. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can bechanged in INTERACT software.)9. Using the power supply cords, connect the mixer to an electrical outlet.10. If using the wired controller, connect the controller to the mixer’s RS-232 serial port using thesupplied RJ-11 to DB-9 adapter. If using the RF controller, attach the external antenna andturn it until it is upright.11. If using the RF controller, insert four AAA batteries into the battery compartment in the bot-tom of the unit.- 21 -
Auxiliary Devices (INTERACTAT)The mixer allows connection to a number of different audio and video peripherals, such as videocodecs, VCRs, DVD players, cameras and computers.Connecting Video Codecs, Amplifiers and Sound CardsLine input/output devices such as video codecs, amplifiers and sound cards can be connected tothe Line In or Line Out connectors on the INTERACT mixer. These connectors provide mono-audio.To Connect a Video Codec1. Using an RCA cable, connect the Line In on the INTERACT mixer to the line out on a videocodec.2. Using an RCA cable, connect the Line Out on the INTERACT mixer to the line in on a videocodec.To Connect a Sound CardlUsing an RCA cable, connect the Line Out or Record Out on the INTERACT mixer to theline in on an amplifier.Note: Use the INTERACT software to adjust the equalization and volume of thesedevices. Refer to pages 39–46 for more information. When using the INTERACTsoftware, be sure to drag the amplifier to the correct device (either line out orrecord). This will properly assign the AEC reference and change the volumecommand on the controller to control the external amplifier volume.Connecting VCRs and DVD PlayersYou can record your audio/video conference or play audio using a playback device such as a VCRor DVD player.1. For recording, connect the Left and Right Audio Out on the INTERACT to the left and rightaudio in on the VCR or DVD player.2. For playback, connect the Left and Right Audio In on the INTERACT to the left and rightaudio out on the VCR or DVD player.Connecting PTZ CamerasThe Converge system provides voice-tracking capabilities through VISCA control port connectionto a Pan, Tilt, Zoom camera. Voice Tracking allows the camera to move to preset position basedon microphone activation.lConnect the camera to the Camera Control port on the mixer.Serial Control ConnectionYou can connect a computer or a control device, such as an AMX or Crestron, to the INTERACTmixer through the serial control port. See page 83 for a list of the serial commands.lConnect computer to the RS-232 Control port on the back of the mixer using a 9-pinstraight-through serial cable.USB Control ConnectionYou can also connect a computer to the INTERACT through the USB port.lConnect computer to the USB port on the front of the mixer using a USB cable.- 22 -
Digital PhonesIf you have a digital (PBX) telephone service, you need to run an analog extension from the PBX(recommended for best performance) or use a digital-to-analog telephone line converter. For moreinformation, contact ClearOne Technical Support.Note: If you connect the INTERACT through a digital-to-analog line converter, youwill not be able to use the tabletop controller or the INTERACTsoftware dialinginterface to make calls. You will instead need to dial from the digital phone. Thephone handset must be kept off hook for the duration of the call.Connecting a Digital Phone1. Connect one end of the telephone cable into the Line jack on the back of the mixer and theother end into the digital-to-analog converter.2. Connect the converter’s power adapter into an electrical outlet.3. Connect a second telephone cable from the converter to a PBX phone. Consult the con-verter’s user manual for more information.- 23 -
DEVICE TOOLBOX - INTERACT ATThe Device Toolbox Editor allows you to add audio devices to the pre-configured Device Toolboxlist for future system setup. You will need to save the INTERACT file, which can then imported intothe next INTERACT AT unit you are configuring. If you want to only copy over the settings for aspecific device, you will need to copy and paste the settings.Using the Device Toolbox EditorOpen the Device Toolbox EditorlSelect the device category from the Device Toolbar, click the +symbol to expand.lRight-click the device to edit. Select Device Toolbox Editor.lAlternatively: From the Tools menu, select Edit Device List.Add a device1. Click Add.2. Select the Device Type from the Device Type list.3. Enter the Name of the Manufacturer.4. Enter the ModelNumber of the device.5. Enter the Equalization levels and the Gain settings.6. Click OK. The new device will appear in the Toolbox Editor window and in the Device Tool-box.Edit a device1. In the Device Type list, select the device you want to modify.2. The Edit Device window opens. Make the desired changes.3. Click OK.Delete a device1. In the Device Type list, select the device you want to delete.2. Click Delete.3. Confirm that you want to delete the device.- 24 -
MIXER CONSOLE - INTERACT ATThe Mixer Console allows you to create mixes of audio and send them to specific outputs. Thisallows you greater flexibility in setting up your conferencing environment. The audio inputs areshown along the left side of the window and the audio outputs are along the top.Note: There are several routing paths that are inactive. This is to prevent audio frombeing routed back to the source and creating feedback.Mixer OptionsTo create a mix of audiolSelect the check boxes for the audio inputs you want routed to each output.To adjust Input levelslYou can adjust volume on the inputs, using the corresponding volume sliders. Each volumeslider is independent of any other volume control in the mixer. To view a meter the cor-responding check box must be selected.To use Output meterslThe meters are peak meters which measure the audio level. The meter bars move from greento yellow to red as the volume increases. The red bars indicate that the audio is too loud andis being clipped or cut off.MutelClick any of the Mute buttons to mute an input or output. Each Mute button is independentof any other Mute control in the mixer.Click Close to return to the main flow screen.- 25 -
LINE INPUT SETTINGS - INTERACT ATThe Line Input Settings window is used to customize and configure the audio from the auxiliarydevice that is connected to the Line In jack on the INTERACT mixer. Line Input devices includevideo codecs, CD players and sound cards.Note: Many of the most common Line Input devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Adding A Device LabellYou can add the Manufacturer and Model of your connected Playback device using a serialcommand.lYou can also add your Playback device to the Device Toolbox using the Device ToolboxEditor, which allows you to specify the Manufacturer and Model.EqualizationUsing EqualizerslIncrease and decrease the Low, Mid and High frequencies using the Equalization sliders.Levels can be adjusted from +12 dB to – 12 dB.Learn about EqualizationlEqualization in INTERACT Software is very similar to bass and treble adjustments on astereo. Increasing or decreasing the different frequencies allows you to customize loud-speaker audio and provide the optimal listening experience for your users. Using this featureis optional.MutePress the Mute button to silence audio on the Line Input.Meters and VolumeAdjusting Volume1. Get an audio signal from the line input device.2. Adjust the audio level using the Volume slider.Learn about using MeterslThe peak meters are used to measure the audio level with the meter bars moving from greento yellow to red as the volume increases. The red bars indicate that the audio is too loud andis being clipped or cut off.- 26 -
LINE OUTPUT SETTINGS -- INTERACT ATThe Line Output Settings window is used to customize and configure the audio being sent to theauxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devicesinclude video codecs, CD players, amplifiers and sound cards.Note: Many of the most common Line Output devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Adding a Device LabellYou can add the Manufacturer and Model of your connected Playback device using a serialcommand.lYou can also add your Playback device to the Device Toolbox using the Device ToolboxEditor, which allows you to specify the Manufacturer and Model.EqualizationUsing EqualizerslIncrease and decrease the Low, Mid and High frequencies using the Equalization sliders.Levels can be adjusted from +12 dB to – 12 dB (INTERACT AT only).Learn about EqualizationlEqualization in INTERACT Software is very similar to bass and treble adjustments on astereo. Increasing or decreasing the different frequencies allows you to customize loud-speaker audio and provide the optimal listening experience for your users. Using this featureis optional.Meters and VolumeAdjusting Meters1. Get an audio signal from the line output device.2. Adjust the Volume using the Volume slider.Learn about using MeterslThe meters are peak meters measuring the audio level. The meter bars move from green toyellow to red as the volume increases. The red bars indicate that the audio is too loud and isbeing clipped or cut off.- 27 -
CAMERA CONTROLThe INTERACT system provides voice tracking capabilities through VISCA control port connectionto a PTZ camera. The camera presets are programmed in INTERACT Software and assigned toeach microphone pod. The INTERACT AT supports nine camera positions and a home position.Camera Control SettingsTo open the Camera Control windowlWith the camera connected, click the Camera Controls button on the configuration window.To set camera presets1. Select the Camera Control Mode, either Sony or Cannon.2. If you have more than one camera, select which camera you are programming.3. Select the Camera Delay. Camera delay is the amount of time the microphone must be acti-vated before the camera moves to the preset position.4. Select Voice Tracking System Enabled.5. Using the directional arrow buttons and the Zoom In and Out buttons, position the camerafor the first microphone pod.6. Click Save Preset under the microphone pod to assign the camera position to the micro-phone.7. Repeat steps for the second and third microphones.To test camera presetslClick Run Preset to test the preset programming for the microphone pod.- 28 -
DIALER - INTERACT ATIn addition to the INTERACT Controller, you can manage calls through the Dialer in INTERACTSoftware. You can dial a number, redial the last dialed call, and disconnect calls. You can also useflash settings, mute the microphones and adjust call volume.Making and Receiving CallsOpen the DialerNote: A connection must be present for the dialer to work on the AT. A connection isnot necessary for the INTERACT PRO.lClick the Dialer icon on the configuration screen.Make a call1. Click the ON/OFF key. You will hear a dial tone.2. Dial the number as you would on a standard phone. The number appears on the LCD screenas it dials.Call a Phonebook numberNote: You can also pre-dial the number and then press the ON/OFF key to connectthe call. Press and hold the pound key (#) to enter a pause in the dialing string.1. Select the number in the Phonebook list. The name and number appear in the display win-dow.2. Click On/Off button to dial the call.Tip: You can also double-click the number in the Phonebook list to initiate a call.End a calllClick the On/Off button.Redial a numberlClick the Redial button.Send a Flash signallIf your telephone service includes call transfer, call waiting or conference calling, you canuse the Flash key. Refer to your local telephone service provider for details.- 29 -
Call SettingsMute/Unmute microphones (All Mic channels)1. Click the Mute button to mute all microphones.2. Click the Mute button again to unmute all the microphones.Adjust call volumelUse the Up and Down buttons to adjust the call volume to the desired level.Return to the Configuration screenlClick the Switch to Flow Window button to return to the configuration screen.ModelClick either the OCS (Office Communicator Suite) button to communicate via Microsoft™Office Communicator or Telco to switch the dialer back to its normal communication mode.- 30 -
COMMUNICATIONS SETTINGS - INTERACTATYour INTERACT system can be controlled through the network or through serial connection. Youcan also connect a PTZ camera to the Camera port and use the Voice Tracking feature (notavailable on the INTERACT PRO).Network SettingsNote: Contact a Network Administrator for information on current network settingsand permissionsChange IP Settings1. Create a unique network name and enter it in the Network Name field. (Default is ClearOne.)2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will befilled in.3. If your network is not DHCP-enabled or if you require a static IP address, clear the UseDHCP check box and enter the IP, Subnet and Gateway addresses.4. Select Use DNS if you have a Domain Name Server and want name resolution (to use a net-work name) for your static IP address.5. Set a User Name and Password for access when connecting over IP. The default username is: clearone. The default password is: interact - these are not case sensitive.6. Click OK to save the settings and close the window.Set Up IP FilteringEnter specific IP addresses that will be allowed to access the INTERACT system.IP filters allow you to restrict access to your INTERACT system. Only computers with the specifiedIP address can connect to INTERACT. You can specify a range of IP addresses by using zeros.For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to192.168.105.254 range to access the INTERACT system.Serial Port Settings (AT Only)Configure Camera Port1. If you are connecting a camera for voice tracking mode, set the Baud Rate to match thebaud rate indicated in the camera specifications.2. Select Flow Control to enable hardware flow control.3. Click OK to save settings and close the window.Configure Control Port1. Select the Control Port Baud Rate that matches the baud rate of the PC COM port or the con-trol device.2. Select Flow Control to enable hardware flow control.3. Click OK to save settings and close the window.- 31 -
Learn about Flow ControlFlow control is the regulation of the transmission and reception of data between two devices.ClearOne recommends enabling Flow Control on the INTERACT system.Radio Settings - INTERACTPRO and ATThe Radio Settings tab allows the user to customize wireless settings for INTERACTcomponents.lClick Radio Enable to activate/deactivate the wireless radio used by the INTERACThardware.lRadio Frequency is selected by clicking on and selecting a frequency from the RadioFrequency drop box.lUse the Radio ID drop box to assign a unique ID to your INTERACT device.Clear Channel AssessmentClear Channel Assessment scans and reports the best radio channel for your INTERACT device.Click Run to start this process.Enable Radio StatisticsClick the Enable Radio Statistics check box to display Link Quality,RSSI Level and PacketError statistics for the device.Click OKto save your changes.- 32 -
RECORD OUTPUT SETTINGS -- INTERACT ATThe Record Output Settings window is used to customize and configure the audio being sent tothe recording device that is connected to the Record jack on the INTERACT mixer. Recordingdevices include VCRs, DVD players, and sound cards.Note: Some of the most common Recording devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Adding a Device LabellYou can add the Manufacturer and Model of your connected Playback device using a serialcommand.lYou can also add your Playback device to the Device Toolbox using the Device ToolboxEditor, which allows you to specify the Manufacturer and Model.Meters and VolumeAdjust VolumelIncrease and decrease the Low, Mid and High frequency tones using the Equalization slid-ers. Levels can be adjusted from +12 dB to – 12 dB.Learn about Using MeterslThe meters are peak meters which measure the audio level, the nominal level is -10 dBu. Themeter bars move from green to yellow to red as the volume increases. The red bars indicatethat the audio is too loud and is being clipped or cut off.- 33 -
INTERACT MIC AND MIC EX SETTINGS - INTERACT AT ONLYLevelThe Level tab lets a user adjust level settings for each of the INTERACT MIC's three microphonesindependently.lFine Gain: Use the slider to adjust Fine Gain for each Mic Input independentlylLevel Meter: Displays current levels for each Mic InputlALC: Click the ALC button to activate Auto Level Control for each Mic Input independentlylMute: Click Mute to mute each input independentlylP Pwr(MICEX only): Click this button to enable Phantom Power for the mic channel.ProcessingThe processing tab adds processing and filters to each microphone based on user preference.lAEC: Click the AEC button to activate Acoustic Echo CancellationlNLP: Default is Soft. Click a radio button to set the Non-Linear Processing level or deactivatethe feature.lNC: Click the NC button to activate/deactivate Noise Cancellation. Use the slider to adjustthe amount of noise cancellation used for that microphone.lSpeech Lift: Click the Speech Lift button to route the microphone’s audio to the Loud-speaker output. Use the Speech Levelslider to set the desired level (the default is -6 dB).lFilter: Click to apply filtering to each independent Mic Input.oStart by clicking Add FilteroAdjust the filter placement by moving the point along the grid (Hz, dB/deg).nAlternatively, click Table View to apply a list view.oTo adjust the active filter, click the fields along the top row.nActive Filter: Selects the filter to adjustnType: Sets the type of filter appliednFrequency: Adjusts the frequency of the filternGain: Increases or decreases gain applied to the filternQ: Increases or decreases the Q applied to the filternBandwidth: Adjusts the filter's bandwidthnBypass: Bypasses the filter completelyoTo add phasing to a filter, click PhaseoClick Bypass Allto override all filter settingsoClick Remove Filter to delete the selected filteroClick Close to apply settings and close the windowoTo remove an existing filter, open the Processing tab, click Remove Filterand Close.- 34 -
GatingClick the Gating tab to access microphone gating features. You can control the gating mode, setthe gate ratio, hold time, and attenuation, set the decay rate, and control chairman override foreach microphone from this tab.Setting the Gate ModeSet Gate Mode allows you to set the gate mode. Choices are limited to manual on, override on,and auto.lManual on activates a mic; the microphone contributes to gating parameters.lManual off deactivates a mic; the microphone no longer contributes to gating parameters.lOverride on activates a mic; the microphone does not contribute to gating parameters.lAuto automatically gates the mic on or off, based on input levels and other parameters pro-grammed into the INTERACT AT.lPA Adaptive: PA Adaptive Mode: Uses the audio level on a specified output as the newambient level when audio is present at the power amplifier. This prevents loudspeaker audiofrom gating on the mic while still allowing people in the room to gate on microphones whenthey speak (provided that their voices are louder than the loudspeaker audio). For example,you might decide to play background music from a CD player during a presentation. PAAdaptive Mode allows you to use the output routed from the CD player as the ambient ref-erence to prevent the CD player’s audio from gating on microphones. The default is Off.Adjusting Gate RatioGate ratio specifies how much louder the mic audio level must be above the ambient noise levelbefore the mic gates on.lUsing the slider, adjust the gate ratio to the desired level.Adjusting Hold TimeAdjust hold time allows you to set how long the channel stays gated on after the mic gates off.lUsing the slider, adjust the hold time to the desired level.Adjusting Decay RateSet decay rate allows you to set how quickly a mic gates off after the hold time expires.lClick the Decay Rate radio button for the desired amount of decay after the gate is lost.Enabling Chairman OverrideChairman override provides gating priority for a mic. When a mic with chairman override enabledgates on, all mics that don't have chairman override enabled will gate off.lClick the Chairman Override radio button enable the chairman override feature.- 35 -
PLAYBACK INPUT SETTINGS - INTERACT ATThe Playback Input Settings window is used to customize and configure the audio from theplayback device that is connected to the Playback jack on the INTERACT mixer. Playback devicesinclude VCRs, DVD players and sound cards.Note: Some of the most common Playback devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Adding a Device LabellYou can add the Manufacturer and Model of your connected Playback device using a serialcommand.lYou can also add your Playback device to the Device Toolbox using the Device ToolboxEditor, which allows you to specify the Manufacturer and Model.EqualizationUse EqualizerslEqualization in INTERACT Software is very similar to bass and treble adjustments on astereo. Increasing or decreasing the different frequencies allows you to customize loud-speaker audio and provide the optimal listening experience for your users. Using this featureis optional.Stereo MixEnable Stereo MixlSelect Stereo Mix if your external device uses stereo inputs/outputs. The INTERACT pro-vides mono-only audio from stereo devices. By selecting Stereo Mix you ensure the properlevel adjustments are made to your audio.Meters and VolumeAdjust Volume1. Get an audio signal from the line input device.2. Adjust the Volume using the Volume slider.Learn about using MeterslThe meters are peak meters measuring the audio level. The nominal level is -10 dBu. Themeter bars move from green to yellow to red as the volume increases. The red bars indicatethat the audio is too loud and is being clipped or cut off.- 36 -
TELEPHONE SETTINGS - INTERACT ATYou can set user Telephone Preferences as well as Country and Flash settings in the TelephoneSettings window.Telephone SettingsPreferenceslSelect 2 Rings or 4 Rings for the Auto Answer setting, or Disabled if you want to manuallyanswer calls.lSelect Auto Disconnect if you would like INTERACT to disconnect when it detects loop-dropor call progression.lSelect Audible Connect if you would like one tone to sound when the INTERACT is taken offhook and two tones to sound when the INTERACT is on hook.Configure RingerlSelect from three available ringer melodies or deactivate the ringer. Click Ringer Test tohear the selected ringer.lAdjust ringer volume using the Ringer Level slider.Program Local NumberlEnter the Local Number for the INTERACT system. This will display on the tabletop controllerLCD.ConfigurationlSelect the Country or region where the phone is being used (default is US/Canada)lSelect Flash duration from the Flash Settings list. This setting is dependent on your PBXsystem.LevellReceive ALC (Auto Level Control) is activated by default. ALC keeps the telephone audiolevel consistent with audio levels coming from other sources If de-selected, the followingoptions will be available:oTelco Receive Volume allows you to adjust incoming volumenTEC:Click to activate Telephone Echo Cancellation. This feature cancels side-tone from the Headset Receive.nNLP: Click to activate Non-linear ProcessingoTelco Transmit Volume allows you to adjust outgoing volume (always available)lClick OKto save your settings.- 37 -
LOUDSPEAKER SETTINGS - INTERACT ATYou can customize your loudspeaker audio in the Loudspeaker settings window of the INTERACTSoftware.ClearEffect™Enable ClearEffectlClick the ClearEffect On/Off button. The indicator will turn green when ClearEffect is ena-bled. This setting only effects telco receive audio.Learn about ClearEffectlWhen ClearEffect is enabled, it causes the audio coming from the telephone line to emulatewideband audio. It does this by adding high and low frequencies to the audio signal, cre-ating a fuller sound. Using this feature is optional.EqualizationUse EqualizerslIncrease and decrease the Low, Mid and High frequencies using the Equalization sliders.Levels can be adjusted from +12 dB to – 12 dB.Learn about EqualizationlEqualization in INTERACT Software is very similar to bass and treble adjustments on astereo. Increasing or decreasing the different frequencies allows you to customize loud-speaker audio and provide the optimal listening experience for your users. Using this featureis optional.MuteClick Mute to silence all output to the loudspeakers.Meter and VolumeAdjust VolumelThe loudspeaker volume has been optimized for use with the INTERACT system. You canincrease or decrease loudspeaker volume as desired.Learn about MeterslThe meters are peak meters which show the audio level. The nominal level is -10 dBu. Themeter bars move from green to yellow to red as the volume increases. If the meter shows red,decrease the volume. Red indicates clipping.- 38 -
INTERACT COM SETTINGS - INTERACTATClick the Headset/USB/RF drop down to add a headset to the INTERACT mixer console. Onceselected, click the headset icon to launch the Headset USB Settings window.Telephone ModeSet/Line Jack Active and Headset/INTERACT COM ActiveCheck to adjust settings for this telephone mode.LevelslTelco/Headset Rx: Adjusts the Telco/Headset receive levelslTelco/Headset Tx: Adjusts the Telco/Headset transmit levelslUSB Rx: Adjusts the USB receive levelslUSB Tx: Adjusts the USB transmit levelslMute: Click the Mute button to mute any of the above settings.INTERACTCOM ActiveCheck to adjust the headset configuration.Headset ConfigurationlTelephone Set: Click the drop down to select the telephone set you will use with the head-phone/USB Breakout Box configuration.lRJ 11 Pin Out: Choose the drop down setting which best describes your pin out con-figuration.lSpeaker Gain: Adjusts headset speaker gainlMic Gain: Adjusts headset mic gainlTelephone Line Echo Cancellation: (Default On) Activates/deactivates Telephone Line EchoCancellationlNon-Linear Processing: (Default On) Activates/deactivates Non-Linear ProcessinglAutomatic Level Control: (Default On) Activates/deactivates Automatic Level ControlUSB ConfigurationlStandard USB Mode/Office Communicator Mode: Chooses between either Standard USBMode or Office Communicator Mode (used only with Microsoft Office Communicator).- 39 -
INTERACT PROThe INTERACT PRO is a mixer with 8 mic inputs, 8 line outputs, 2 line inputs, processingchannels, 4 presets and a built-in Telephone hybrid.Features of the INTERACT PRO include:FrontA. On/Off hook indicatorB. Microphone Indicator: Indicators show which microphone channels are activeC. Output Metering: Shows current meter level of output chosen as volume channel in the DialerWindowD. USB 1.1 compatible inputBackA. Telephone Interface: Used to connect an analog phone line to the INTERACTB. RS-232 Control Port: Used to connect to the Interact Software or control from a 3rd part con-troller such as AMX or CrestronC. Link In: Link input used to connect other INTERACT PRO peripheral devices ONLYD. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphoneand/or line level inputsE. Line In: Mini-terminal push-on block connector for line level inputs onlyF. Line Out: Mini-terminal push-on connector for line-level outputsG. Power Adapter Input: 12 VDC 2.5 amp- 40 -
Connecting the INTERACTPROand INTERACT8iConnecting the INTERACTPRO and INTERACT8i to external INTERACTperipherals and externaldevices is similar to the process used to connect Converge™ and Converge Pro devices.lConnections to microphones, amplifiers, etc. are made through the Phoenix connectors onthe back panel of the INTERACT. (Remember: eight additional microphone inputs areadded by connecting an INTERACT8i, totaling 16 microphone inputs.)lConnections between the INTERACTPRO, INTERACT 8i, INTERACTCOM and other INTER-ACT devices are typically made through the Link ports on the back panels of the respectiveunitslVideo Conferencing units can be connected directly to the INTERACTPROlWireless connections can be configured through the INTERACTsoftwarelPCs running Softphone software, Video conferencing applications and equipment can beconnected through an INTERACTCOM unit to either an INTERACT8i (connected to an INTER-ACTPRO) or an INTERACTPROlEnterprise Handsets are also connect via the INTERACTCOMThe diagram below illustrates a possible configuration scenario.- 41 -
INTERACT PRO 8iThe INTERACT PRO 8i is an 8-microphone channel expansion unit, using an RJ-45 cable toconnect with the INTERACT PRO mixer.Features of the INTERACT 8i include:FrontA. On/Off hook indicatorB. Microphone Indicator: Indicators show which microphone channels are activeC. Output Metering: Shows current meter level of output chosen as volume channel in the DialerWindowBackA. RS-232 Control Port: Only used for firmware recovery. Cannot be used with a third party con-trol system such as AMX, Crestron or an INTERACT DialerB. Link Out: Link output to connect ONLY to other INTERACT PRO peripheral devicesC. Link In: Link input to connect ONLY to other INTERACT PRO peripheral devicesD. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphoneand/or line level inputsE. Power Adapter Input: 12 V D/C, 2.5 Amp- 42 -
DEVICE TOOLBOX - INTERACT PROThe audio settings for many common auxiliary audio devices such as video codecs, videoplayback devices, amplifiers and sound cards, have been pre-configured for optimal performancewith the INTERACT PRO system. These devices are listed in the Device Toolbox section.Note: If your device is not listed, you can configure it manually or add it to the DeviceToolbox using the Device Toolbox Editor.Adding a DeviceAdding Devices to the Device Toolbox1. Click the plus sign (+) to expand a category.2. Right-click the category name and select Device Toolbox Editor.3. Click the Add button.4. From the Device Type dropdown, choose the category of device you're adding. Enter a Man-ufacturer name into the Manufacturer field and a Model name/number into the Model field.5. If the device uses a Stereo connection, click the Stereo radio button. This setting enablesinput/output assignment for the stereo channels.6. EQ sliders for the Low,Mid and High frequency ranges. Adjust the EQ sliders to set adesired sound quality level for each device.7. Use the Output Gain slider to adjust the default output level for your device.8. Click OK to save, Cancel to abandon the changes.Editing Devices1. Click the plus sign to expand the category with the device you want to edit.2. Right-click the device to edit, click Edit.3. Follow steps 4-7 from Adding Devices to the Device Toolbox to complete the edit proc-ess.4. Click OK to save, Cancel to abandon the changes.Deleting Devices1. From the Device Toolbox click the listed device you wish to delete.2. Click the Delete button, when the Confirm dialog box appears, click Yes to complete thedevice removal.Using Pre-Configured DevicesUsers can click on a device from the Toolbox and drag it into the Flow Window, where it's addedto the channel they wish to configure (for example: a microphone is dragged into the Flow anddropped onto Mic Input 3). Once the device is added an icon appears next to that ChannelNumber. Click any Mic Input to launch the dialog window (in this case, the Mic Input dialog). Thisexample shows the microphone we added Connected To Mic Input 3. Repeat this process for anydevice on any of the Channels you wish you configure with a pre configured device.If an INTERACT8i is connected to the PRO unit, click the Enable check box in the 8i Mics Flow toadd Mic Inputs 9-16. Microphones and PTT Microphones can now be dragged from the DeviceToolbox onto these available inputs.Right-click a device in the Flow Window (e.g. the microphone we dropped onto Mic Input 3) andclick Clear Device to remove it from that Channel.- 43 -
PTT Microphones and MicrophonesPush-to-Talk microphones require a separate add/edit procedure.1. In Device Toolbox, expand the PTT Microphone section2. Double click one of the selections to launch the Edit or Add Device window (picturedabove)3. Device Type,Manufacturer and Model are listed along the top row.4. Adjust Coarse Gain,Fine Gain, activate Phantom Power (if the microphone requirespower) and adjust PTT Threshold using the various adjustments along the second row.lPhantom Power sends power from the mixer to the microphone. Use this onlyif the PTT microphone you are using specifically requires this setting.lPTT Threshold: Set this to the level needed for your object.lPhase,Add Filter and Remove Filter are discussed in Processing sectionof this document.MicrophonesMicrophones are handled exactly like PTT Microphones with the exception of PTT Threshold.Follow the steps above to create a microphone object.- 44 -
MIC SETTINGS - INTERACT PROThe Mic Settings window is used to customize and configure the audio from the variousmicrophones that are connected to a Mic Input.lUsers can change the input label by clicking the text box next to the desired input label (forexample: Input2). Replace the default label with a new name for the input.Level TablConnected To: Shows make and model of pre-configured device dropped on channel, ifone was usedlCoarse Gain: Use the slider to adjust Coarse Gain for each of the 8 Mic Inputs inde-pendentlylFine Gain: Use the slider to adjust Fine Gain for each Mic Input independentlylLevel Meter: Displays current Post Gain levels for each Mic InputlALC: Click the ALC button to activate Auto Level Control for each Mic Input independentlylMute: Click Mute to mute each input independentlylP Pwr: Click the P Pwr(on by default) button to activate/deactivate phantom power on eachMic Input independentlyProcessing TablSystem Settings: AEC requires a physical output reference to track output gain changes.Therefore when using virtual AEC references, you must use output gain tracking to providelevel information to the AEC process. Choose the appropriate output or outputs for the AECto track gain changes on when using the Virtual Reference(s).lIf you are using Mono mode, only one AEC reference is used. If you are using StereoMode, both AEC references are used.Note: Only use stereo mode if using true left and right channels.lAEC: Click the AEC button (on by default) to toggle Acoustic Echo Cancellation on and off.The radio buttons below set the strength of the NLP (Non-Linear Processing) setting.oNLP: Default is Soft. Click a radio button to set the Non-Linear Processing level ordeactivate the feature. Setting the NLP to higher levels may affect the full duplexcapabilities of your conferencing system.lNC: Click the NC button (on by default) to toggle Noise Cancellation on and off, use theslider to adjust Cancellation Depth. Use the lowest amount of depth as possible for bestaudio performance.lEnable PTT: Check the PTT box to enable Push-to-Talk. To set up PTT you must activatethe Pre gain meter by selecting the check box. Muting your PTT microphone at the micro-phone element. Watch the Pre gain meter for the highest level, this is the electronic noise ofyou PTT Microphone connecting. Set the PTT threshold to this level. Now when the PTT micro-phone is muted and the pre gain meter reaches the set level, the microphone channels AECwill freeze adaption and stop any echo artifacts from being transmitted to the far end of theconference.- 45 -
lFilter: Click to apply filtering to each independent Mic Input.oStart by clicking Add FilteroAdjust the filter placement by moving the point along the grid (Hz, dB/deg).nAlternatively, press the Table View button to toggle the display betweengraph view and table view. Table view displays filter settings in table format forall filters configured for the input channel. Clicking on a row in table viewselects the filter, displays the current settings for that filter, and allows you toedit the values in the setting fields. Changes made in the setting fields areimmediately reflected in the table.oTo adjust the active filter, click the fields along the top row.nActive Filter: Selects the filter to adjustnType: Sets the type of filter appliednFrequency: Use the Frequency selector box to set the center frequency (inHertz) for the filter you are configuring. Range is from 20 Hz to 20 kHz in 1Hzincrements. The default is 1 kHz.nGain (Available for PEQ filters only): Use the Gain selector box to set the gainvalue for the filter you are configuring. Range is from -15 to 15dB. The defaultis 0dB.nQ(Available for Notch and PEQ filters only): Use the Q(Quality Factor) selec-tor box to select the ratio of the center frequency divided by the bandwidth. Qis the inverse of bandwidth, and the two parameters are linked. Thereforechanging the Q value also changes the bandwidth value. Range is from .18 to28.85.nBandwidth (Available for Notch and PEQ filters only): Use the Bandwidthselector box to set the difference between the upper and lower points of a fil-ter’s audio passband. Bandwidth is the inverse of Q, and the two parametersare linked. Hence changing the bandwidth value also changes the Q value.The range is .05 to 5.00 octaves.nBypass: Use the Bypass checkbox to bypass the currently selected activefilter. This feature allows you to configure different filters and save them forfuture use without having to recreate them.oPress the Phase button to display the phase relationship of the graphed frequencyresponse (appears as a gray line on the active filter graph). The phase scale appearson the right vertical axis of the graph.oClick Bypass Allto bypass all filters for the selected input channel. The filters aregrayed out in graph view, and the bypass status is shown as on in table view.oClick Remove Filter to delete the selected filteroClick Close to apply settings and close the windowAvailable FiltersThere are five configurable filter types available:oAll Pass: Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase ofthe audio signal at the set frequency.oHigh Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/-octave. Level is fixed at 0dB.oLow Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/-octave. Level is fixed at 0dB.oNotch: Center frequency range is 20.00Hz to 20.00kHz. Bandwidth is from .05 to 5.00octaves in .01 octave increments. Level is fixed at -80dB.- 46 -
oPEQ (Parametric Equalizer): Center frequency range is 20Hz to 20kHz in .01Hzincrements. Bandwidth is .05 to 5 octaves in .01 octave increments. Level range is -15 to +15dB in 0.5dB increments.Gating TablMax Number of Microphones: Max number of Microphones is 1-8 or All. If you are usingan INTERACTPRO All is equal to 8. If an INTERACT8i is linked to the PRO All is equal to 16.lGate Mode: Choose Auto,Manual On,Override On or PA AdaptiveoSelect the Manual On radio button to gate the channel on, or Manual Off.oPA Adaptive Mode: A gating configuration setting that uses the audio level on aspecified output as the new ambient level when audio is present at the power ampli-fier. This prevents loudspeaker audio from gating on the mic while still allowingpeople in the room to gate on microphones when they speak (provided that theirvoices are louder than the loudspeaker audio). For example, you might decide to playbackground music from a CD player during a presentation. PA Adaptive Mode allowsyou to use the output routed from the CD player as the ambient reference to preventthe CD player’s audio from gating on microphones. The default is off.lAdjust the sliders to modify Gate Ratio,Hold Time and Off AttnoGate Ratio: Specifies how much louder than the ambient level the audio level mustbe before the channel automatically gates on. The gate ratio range is from 0 to 50dB.The default is 15dB.oHold Time: Determines how long the channel stays gated on after the audio fallsbelow the Gate Ratio threshold. The hold time range is from .1 to 8.0 seconds. Thedefault is .3 seconds.oOff Attenuation: Sets the amount of level reduction applied to a channel when it isgated off. The range is from 0 to 60dB. The default is 12dB.oDecay Rate: Determines how fast a channel gates off after the Hold Time expires.The default is Medium.oManual Off: Manually setting the channel to gate off, which applies the off atten-uation level to that channel.oCheck the Chairman Override box to provide gating priority of the selected mic overany of the others. When a mic with Chairman Override enabled gates on, all micswhich do not have Chairman Override enabled will gate off.AEC MeterThis tab provides monitoring information for the INTERACT PRO AEC functionality. The threegraphs report AEC levels for Echo Return Loss,Echo Return Loss Enhancement and TotalEcho Reduction on each Mic channel. This tab also provides a mute/gating led on each micchannel. If the LED is lit Red, that channel is muted.lEcho Return Loss(ERL): Shows the difference between the reference signal level and theinput level to the echo canceller. This is an average meter that updates when a receive-onlysignal is present.lEcho Return Loss Enhancement(ERLE): Shows the loss through the echo cancellationand non-linear processing chain—the difference of the two levels. This is an average meterthat updates when a receive-only signal is present.lTotal Echo Reduction: Shows the total ERL and ERLE reduction. This is an average meterthat updates only when a receive -only signal is present.- 47 -
MIXER CONSOLE - INTERACT PROThe Mixer Console allows you to create mixes of audio and send them to specific outputs using amatrix array similar to the ClearOne Converge™ Pro line. This allows you greater flexibility in settingup your conferencing environment. The audio inputs are shown along the left side of the windowand the audio outputs are along the top.Note: There are several routing paths that are inactive. This is to prevent audio frombeing routed back to the source and creating feedback.Mixer OptionsAny number of input-to-output connections can be made in the matrix, with level control at eachcross point. Any input or combination of inputs can be routed to any output or combination ofoutputs.The matrix appears with the current routing configuration displayed for all channels. Thefunctionality of the matrix screen is described in the following sections.The routing legend shows the status of cross points using colored cells that mark the intersectionor cross point of the routing from input to output. The color of the cross point cell identifies theinput type:Input RoutinglTo route an input to an output, click in the routing matrix at the intersection between the inputand the output. A mic input can be designated as gated (yellow). All other input cross pointswill be colored green.Note: The current audio level to the nearest dB is shown in cross point cells.Black cells are restricted routing paths which prevent Telco, Headset RX, USB RX and Processingchannels from being routed back to themselves.Clear Matrix ButtonPress the Clear Matrix button to clear ALL current matrix settings. A Confirm dialog appearsasking you to confirm the clear matrix operation. Use caution when using this feature because theoperation cannot be undone.Audio Routing MatrixThe numbers and letters along the top and left side of the matrix show the cross pointcoordinates. The Labels for each channel are also shown to make them easy to identify. As youmove the cursor over the matrix, the labels for the channels are highlighted in white for each crosspoint.Note: Clicking on a channel label opens the Channel screen for that channel group,allowing you to modify the channel label and change channel configuration settingsas needed.Cross Point Shortcut MenuCross Point Level ControlTo adjust the level for a cross point, right-click on the cross point and select Cross Point from theshortcut menu. The Cross Point Attenuation slider appears. Move the slider or use the selector boxto set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. Thedefault is 0dB.Note: Your changes are made in real timeCopy and Paste CellsYou can copy a single cell using the shortcut menu options. To copy a cross point, click the cell tocopy, press <Ctrl+C> to copy, then move the cursor to the empty cell you wish to paste, press<Ctrl+V>. The cross point will be pasted into the empty cell. Alternatively, right click the cell withyour mouse and use the copy/paste menu.- 48 -
Virtual Reference OutputsThe INTERACTPRO allows the user to set up to two Virtual References.Virtual AEC References allow you to combine multiple audio sources to create a single echocancellation reference, such as video conferencing and teleconferencing combined. In these andsome other applications, using virtual AEC references improves AEC performance.The two virtual references are shown on the far right side of the Matrix.:Use virtual references when your output to the amplifier contains audio not wanted in the AcousticEcho Cancellation Reference, such as local microphones. Route the inputs that contain audio thatneeds to be canceled, like "receive from telco" or video codecs, (etc.) to your virtual reference(s).This gives you the capability to reinforce local microphones into the room and not have themincluded in your reference.Note: If the channels selected for a virtual reference use Processing or Faders, youshould select the processing or fader channel as the virtual reference source. Thisprovides the AEC process with the most accurate reference for the signal, therebyproviding faster convergence and more accurate AEC performance.When using virtual references, you must assign an output to that virtual reference in order to trackaudio level changes. This output will typically be the output feeding your local room amplifier. Ifthis is not done correctly, echo may be heard at the far end when level changes are made.- 49 -
LINE INPUT SETTINGS - INTERACT PROThe Line Input Settings window is used to customize and configure the audio from the auxiliarydevice that is connected to the Line In phoenix connectors on the INTERACT PRO mixer. Line Inputdevices include video codecs, CD players and sound cards.Note: Many of the most common Line Input devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Input SettingsClick the Input icon to open the Input Settings window.lUsers can change the input label by clicking the text box next to the desired input label (forexample: Input2). Replace the default label with a new name for the input.Level TablConnected To: Displays the Make and Model of equipment attached to that channel.lInput Gain Adjusts the line input gain for that channel.lThe input level is monitored through thePost Gain Level meter. You must select the check-box in order to activate the meter.lAMute button is provided to silence the specific channel.EqualizationIncrease and decrease the Low, Mid and High frequencies using the Equalization sliders. Levelscan be adjusted from +12 dB to – 12 dB.Learn about EqualizationlEqualization in INTERACT Software is very similar to bass and treble adjustments on astereo. Increasing or decreasing the different frequencies allows you to customize loud-speaker audio and provide the optimal listening experience for your users. Using this featureis optional.Meters and VolumeAdjusting Volume1. Get an audio signal from the line input device2. Activate the meter3. Adjust the audio level using the Volume sliderLearn about using MeterslThe meters are peak meters measuring the audio level. The meter bars move from green toyellow to red as the volume increases. The red bars indicate that the audio is too loud and isbeing clipped or cut off.- 50 -
PRESETS - INTERACT PROPresets for an entire device configuration can be saved for the INTERACT PRO (maximum of 4).Presets save the configuration currently running on the INTERACT PRO. When the Preset is run itre-configures every setting on the unit.Settings not saved to a Preset include: network, RS-232, phonebook, regional, on/off hook state oftelco, telco configuration properties and meter activation.Saving a Preset1. Make all changes to your configuration you want included in the Preset.2. In the Flow Control, click Presets3. Enter a name into one of the available slots4. Click Save to store the current configuration5. Click yes to confirm saving or no to cancel6. Click Close to exit the Preset windowRunning a Preset1. In the Flow Control, click Presets2. Click the Run button which corresponds to the preset you wish to load3. Click Close to exit the Preset window- 51 -
DIALER - INTERACT PROIn addition to the INTERACT Controller, you can manage calls through the Dialer in INTERACTSoftware. You can dial a number, redial the last dialed call, and disconnect calls. You can also useflash settings, mute the microphones, adjust call volume and change between Telco and OCSmodes.Making and Receiving CallsOpen the DialerNote: A connection must be present for the dialer to work on the AT. A connection isnot necessary for the INTERACT PRO.lClick the Dialer icon on the flow window.Make a call1. While connected to an active phone line, click the ON/OFF key. You will hear a dial tone.2. Dial the number as you would on a standard phone. The number appears on the LCD screenas it dials.Note: You can also pre-dial the number and then press the ON/OFF key to connectthe call. Press and hold the pound key (#) to enter a pause in the dialing string.Call a Phonebook number1. Select the number in the Phonebook list. The name and number appear in the display win-dow.2. Click On/Off button to dial the call.Tip: You can also double-click the number in the Phonebook list to initiate a call.End a calllClick the On/Off button.Redial a numberlClick the Redial button.Send a Flash signallIf your telephone service includes call transfer, call waiting or conference calling, you canuse the Flash key. Refer to your local telephone service provider for details.- 52 -
Call SettingsMute/Unmute microphones (All Mic channels)1. Click the Mute button to mute all microphones.2. Click the Mute button again to unmute all the microphones.Adjust call volumelUse the Up and Down buttons to adjust the call volume to the desired level. This adjusts theoutput chosen in the output channel drop down list.Return to the Configuration screenlClick the Switch to Flow Window button to return to the configuration screen.ModelClick either the OCS (Office Communicator Suite) button to communicate via Microsoft™Office Communicator or Telco to switch the dialer back to its normal communication mode.- 53 -
COMMUNICATIONS SETTINGS - INTERACT PROYour INTERACT system can be controlled through the network or through serial connection andUSB.Network SettingsNote: Contact a Network Administrator for information on current network settingsand permissions. Settings must be applicable to NetBIOS protocols.Change IP Settings1. Create a unique network name and enter it in the Network Name field (default is ClearOne.)2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will befilled in.3. If your network is not DHCP-enabled or if you require a static IP address, clear the UseDHCP check box and enter the IP, Subnet and Gateway addresses.4. Select Use DNS if you have a Domain Name Server and want name resolution (to use a net-work name) for your static IP address.5. Click OK to save the settings and close the window.Set Up IP FilteringEnter specific IP addresses that will be allowed to access the INTERACT system.IP filters allow you to restrict access to your INTERACT system. Only computers with the specifiedIP address can connect to INTERACT. You can specify a range of IP addresses by using zeros.For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to192.168.105.254 range to access the INTERACT system.User/PasswordTo change or set a user name and password please do the following:1. Click the User/Password button\2. Enter a new user name in the User Name field3. Enter a new password in the Password field4. Enter the password again in the Confirmation field5. Click OK to set the new user name and password or Cancel to discard the informationSerial TabThe serial tab allows you to adjust settings for the Control Port.lBaud Rate: Adjusts the data rate for the port -- default is 57600 baud.lFlow Control: This setting manages the data rate between two data nodes, preventing a fastsender from "outrunning" a slow receiver. The default for this setting is "On".- 54 -
Radio Settings - INTERACTPRO and ATThe Radio Settings tab allows the user to customize wireless settings for INTERACTcomponents.lClick Radio Enable to activate/deactivate the wireless radio used by the INTERACThardware.lRadio Frequency is selected by clicking on and selecting a frequency from the RadioFrequency drop box.lUse the Radio ID drop box to assign a unique ID to your INTERACT device.Clear Channel AssessmentClear Channel Assessment scans and reports the best radio channel for your INTERACT device.Click Run to start this process.Enable Radio StatisticsClick the Enable Radio Statistics check box to display Link Quality,RSSI Level and PacketError statistics for the device.Click OKto save your changes.- 55 -
COM SETTINGS - INTERACT PROTo adjust COM settings on the INTERACT PRO, please do the following.1. Click the Enable box in the COMSettings flow.2. Click the COM Settings flow box to launch the COMSettings window.LevellUSB Tx: Adjusts the USB transmit levelslUSB Rx: Adjusts the USB receive levelslHeadset Tx: Adjusts the Headset transmit levelslHeadset Rx: Adjusts the Headset receive levelslMeter: Represents the audio levels (in decibels) for each Level setting.lMute: Independently mutes the specific channellALC: Automatic Level Control - maintains a consistent level on the Headset Rx channel.lNOM:(Default on) Number of Open Mics - As more mics gate on the output level increasestherefore a constant channel must be maintained. As number of mics double, the NOMdrops the level at output by 3dB. This way a constant is maintained as mics gate on and off.lLEC: (Default on) Line Echo Cancellation - suppresses echo when activated.lNLP: (Default on) Click the NLP button to activate Non-linear Processing.ConfigurationUSB ConfigurationlStandard USB Mode/Office Communicator Mode: Chooses between either Standard USBMode or Office Communicator Mode (used only with Microsoft Office Communicator).Headset ConfigurationlTelephone Set: Click the drop down to select the telephone set you will use with the Headsetconfiguration. This automatically changes the pin out and gains for that phone. If you wish touse a phone not in the list you can choose Custom and change the settings manually.lRJ 11 Pin Out: Choose the drop down setting which best describes your pin out con-figuration.lCoarse Speaker Gain: Adjusts coarse speaker gain for the headset jacklCoarse Mic Gain: Adjusts coarse mic gain for the headset jack- 56 -
TELCOS - INTERACT PROYou can set user Telephone Preferences as well as Country and Flash settings in the TelephoneSettings window.Telephone SettingsPreferenceslSelect 2 Rings or 4 Rings for the Auto Answer setting, or select Disabled if you want tomanually answer calls.lSelect Auto Disconnect if you would like INTERACT to disconnect when it detects loop-dropor call progression.lAudible Connect: Default setting - On. Audible Connect is a courtesy tone letting the userknow when the phone is on or off hook.Configure RingerlSelect from three available ringer melodies or deactivate the ringer. Click Ringer Test tohear selected melody.lAdjust ringer volume using the Ringer Level slider.Program Local NumberlEnter the Local Number for the INTERACT system. This will display on the tabletop controllerLCD.ConfigurationlSelect the Country or region where the phone is being used (default is US/Canada)lAdjust the Flash Setting to the appropriate level for your Country and click OKor Cancel tosave your settings.LevellReceive ALC (Auto Level Control) is activated by default. ALC keeps the telephone audiolevel consistent with audio levels coming from other sources.oTelco Receive Volume allows you to adjust incoming volume when ALC is turnedoff.oClear Effect:Click this button to activate Clear EffectoTelco Transmit Volume allows you to adjust outgoing volume (always available)oClick NOM (Number of Open Mics/Constant Level) to toggle NOM on and off. NOMmaintains a constant output level by automatically adjusting gain levels based on thenumber of mics gated on and routed to the selected output channel. NOM reducesthe output level proportionally by 3dB for every doubling in the number of open mics.By default NOM is active.lClick OKor Cancel to save your settings.- 57 -
PROCESSING SETTINGS - INTERACT PROlUsers can change the processing label by clicking the text box next to the desired proc-essing label (for example: processing2). Replace the default label with a new name for thechannel.Level TabFilter ButtonlFilter: Click to apply filtering to each independent Processing channel.oStart by clicking Add FilteroAdjust the filter placement by moving the point along the grid (Hz, dB/deg).nAlternatively, press the Table View button to toggle the display betweengraph view and table view. Table view displays filter settings in table format forall filters configured for the input channel. Clicking on a row in table viewselects the filter, displays the current settings for that filter, and allows you toedit the values in the setting fields. Changes made in the setting fields areimmediately reflected in the table.oTo adjust the active filter, click the fields along the top row.nActive Filter: Selects the filter to adjustnType: Sets the type of filter appliednFrequency: Use the Frequency selector box to set the center frequency (inHertz) for the filter you are configuring. Range is from 20 Hz to 20 kHz in 1Hzincrements. The default is 1 kHz.nGain (Available for PEQ filters only): Use the Gain selector box to set the gainvalue for the filter you are configuring. Range is from -15 to 15dB. The defaultis 0dB.nQ(Available for Notch and PEQ filters only): Use the Q(Quality Factor) selec-tor box to select the ratio of the center frequency divided by the bandwidth. Qis the inverse of bandwidth, and the two parameters are linked. Thereforechanging the Q value also changes the bandwidth value. Range is from .18 to28.85.nBandwidth (Available for Notch and PEQ filters only): Use the Bandwidthselector box to set the difference between the upper and lower points of a fil-ter’s audio passband. Bandwidth is the inverse of Q, and the two parametersare linked. Hence changing the bandwidth value also changes the Q value.The range is .05 to 5.00 octaves.nBypass: Use the Bypass checkbox to bypass the currently selected activefilter. This feature allows you to configure different filters and save them forfuture use without having to recreate them.oPress the Phase button to display the phase relationship of the graphed frequencyresponse (appears as a gray line on the active filter graph). The phase scale appearson the right vertical axis of the graph.oClick Bypass Allto bypass all filters for the selected input channel. The filters aregrayed out in graph view, and the bypass status is shown as on in table view.oClick Remove Filter to delete the selected filteroClick Close to apply settings and close the window- 58 -
Available FiltersThere are eight configurable filter types available:oAll Pass: Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase ofthe audio signal at the set frequency.oCD Horn: Horn drivers commonly used in arrays in arenas and auditoriums have aninherent 6dB/octave high frequency rolloff. The CD Horn EQ compensates for thischaracteristic.oHigh Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/-octave. Level is fixed at 0dB.oHigh Shelving: Provides boosting or attenuation of frequencies above a designatedfrequency. The transition between the spectrum above and below the designatedfrequency occurs at a fixed 6dB/octave rate. The gain or loss above the cornerfrequency is adjustable to +/- 15dB.oLow Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/-octave. Level is fixed at 0dB.oLow Shelving: Provides boosting or attenuation of frequencies below a designatedfrequency. The transition between the spectrum above and below the designatedfrequency occurs at a fixed 6dB/octave rate. The gain or loss below the cornerfrequency is adjustable to +/- 15dB.oNotch: Center frequency range is 20.00Hz to 20.00kHz. Bandwidth is from .05 to 5.00octaves in .01 octave increments. Level is fixed at -80dB.oPEQ (Parametric Equalizer): Center frequency range is 20Hz to 20kHz in .01Hzincrements. Bandwidth is .05 to 5 octaves in .01 octave increments. Level range is -15 to +15dB in 0.5dB increments.Compressor ButtonThe Comp button opens the Compressor window.With the compressor you can change the gaintransfer characteristics of the signal path and control the dynamics of a signal.lSelect the Enable Compressor check box to activate the compressor.lPost Cmprs Gain: Adjust the compressor gain with the gain slider.lThe graph reflects the input/output decibel levels with the gain setting you select.lThreshold determines the RMS level at which the compressor begins to operate.The rangeis from -60 to +20dBu. Default is 0dBu.lRatio changes the rate of compression applied to the input signal as the signal exceeds thethreshold level.The range is 1:1 to 1:20dB. Default is 1:1lAttack determines how quickly compression is enabled. It is calibrated in milliseconds.Therange is 0 to 100ms in .5ms steps. Default is 10ms.lRelease determines how quickly compression is disabled.The range is 100ms to 2 sec-onds, in 10ms steps. Default is 500ms.lInput meter: This peak meter shows the level of the signal as it enters the compressor.lCompression meter: This peak meter shows the instantaneous compression value at agiven time.The Mute button silences each processing channel independently.Gain: The slider independently adjust the gain level for each processing channel. Levels for eachchannel are reported in the corresponding meter.The meter displays post processing and post gain levels.- 59 -
OUTPUT SETTINGS - INTERACT PROThe Output Settings window is used to customize and configure the audio being sent to theauxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devicesinclude video codecs, CD players, amplifiers and sound cards.Note: Many of the most common Line Output devices have been pre-configured foroptimal performance with the INTERACT system. These devices are listed in theDevice Toolbox.Adding a Device LabellUsers can change the device label by clicking the text box next to the desired output label(for example: Output 2). Replace the default label with a new name for the output.lYou can also add your Playback device to the Device Toolbox using the Device ToolboxEditor, which allows you to specify the Manufacturer and Model.LevelsLevel Tab1. Adjust the Output Gain using the slider control. Output Levels are monitored via the OutputLevel meter.2. Click NOM (Number of Open Mics/Constant Level) to toggle NOM on and off. NOM main-tains a constant output level by automatically adjusting gain levels based on the number ofmics gated on and routed to the selected output channel. NOM reduces the output level pro-portionally by 3dB for every doubling in the number of open mics. By default NOM is active.3. Click Mute to silence the channel.- 60 -
COMPLIANCEWARNING: The country code must be set correctly in the INTERACT software toensure that the unit operates properly when connected to the telco network, and thatit complies with the country’s telco requirements. Changing this code to a countryother than the intended country of operation might cause INTERACTPRO&INTERACTAT devices to be non-compliant.FCC Part 15/ICES-003/RSS-210 ComplianceFCC ID:FBICOM (INTERACT COM-W)FCC ID:FBIDIALER (INTERACT DIALER-W)IC:1970A-COM (INTERACT COM-W)IC:1970A-DIALER (INTERACT DIALER-W)This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC rules and Industry Canada ICES-003. These limits are designed toprovide reasonable protection against harmful interference when the equipment is operated in acommercial environment. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instruction manual, may causeharmful interference to radio communications. Operation of this equipment in a residential area islikely to cause harmful interference, in which case the user will be required to correct theinterference at his/her own expense.This device complies with Part 15 of the FCC Rules and Industry Canada ICES-003. Operation issubject to the following two conditions: (1) this device may not cause harmful interference, and (2)this device must accept any interference received including interference that may causeundesired operation.Changes or modifications not expressly approved by ClearOne Communications could void theuser’s authority to operate the equipment.This equipment must be installed by qualified professionals or contractors in accordance withFCC Part 15.203 & IC RSS-210, Antenna Requirements. Do not use any antenna other than the oneprovided with the unit.This device has been designed to operate with the antenna listed below, and has a maximum gainof 2.0 dB. Antennas not included in this list of having a gain greater than 2.0 are strictly prohibitedfor use with this device. The required antenna impedance is 50 ohms.Pulse Model W1030To reduce potential radio interference to other users, the antenna type and its gain should bechosen that the Equivalent Isotropic Radiated Power (E.I.R.P.) is not more than that permitted forsuccessful communication.FCC/IC RF Radiation Exposure StatementThis equipment complies with the FCC/IC radiation exposure limits set forth for portabletransmitting devices operating in an uncontrolled environment. End users must follow the specificoperating instructions for satisfying RF exposure compliance.lThe equipment should only be used or installed at locations where there is normally at least a20cm separation between the antenna and all persons.NOTE: The DIALER-W contains an internal antenna while the COM-W uses anexternal antenna.lThis transmitter must not be co-located or operating in conjunction with any other antenna ortransmitter.lChanges or modifications not expressly approved by the party responsible could void theuser’s authority to operate this equipment.- 61 -
FCC Part 68 ComplianceUS:FBIBR00BINTERACTRinger Equivalence Number (REN): 0.0B(ac)This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA . Themixer unit of this equipment contains, among other information, a product identifier in the formatUS:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.The REN is used to determine the number of devices that may be connected to the telephone line.Excessive RENs on the telephone line may result in the devices not ringing in response to anincoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To becertain of the number of devices that may be connected to the line, as determined by the totalRENs, contact the telephone company to obtain the maximum RENs for the calling area. The RENfor this product is part of the product identifier that has the format US:AAAEQ##TXXXX. Thedigits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you inadvance that temporary discontinuance of service may be required. If advance notice isn’tpractical, the telephone company will notify the customer as soon as possible. Also, you will beadvised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations, or proceduresthat could affect the operation of the equipment. If this happens, the telephone company willprovide advance notice in order for you to make the necessary modifications to maintainuninterrupted service.This equipment uses an RJ11C jack that is used to connect this equipment to the premises wiringand telephone network. This RJ11C jack complies with the applicable FCC Part 68 Rules andRequirements adopted by the ACTA . A compliant telephone cord and modular plug is providedwith this product. It is designed to be connected to a compatible modular jack that is alsocompliant. See installation instructions for details. WARNING: The country code must be setcorrectly in Console to ensure that the unit operates properly when connected to the telco network,and that it complies with the country’s telco requirements. Changing this code to a country otherthan the intended country of operation might cause Converge Pro devices to be non-compliant.304If you experience problems with this equipment, contact ClearOne Communications, 5225 WileyPost Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair andwarranty information. If the equipment is causing harm to the telephone network, the telephonecompany may request you to disconnect the equipment until the problem is resolved.No user serviceable parts are contained in this product. If damage or malfunction occurs, contactClearOne Communications for instructions on its repair or return.Connection to party line service is subject to state tariffs. Contact the state public utilitycommission, public service commission or corporation commission for information. Thisequipment cannot be used on telephone company provided coin service.If your home has specially wired alarm equipment connected to the telephone line, ensure theinstallation of this equipment does not disable your alarm equipment. If you have questions aboutwhat will disable alarm equipment, consult your telephone company or a qualified installer.- 62 -
Electrical Safety AdvisoryThis equipment uses AC power which can be subjected to electrical surges, typically lightningtransients which are very destructive to customer terminal equipment connected to AC powersources. The warranty for this equipment does not cover damage caused by electrical surge orlightning transients. To reduce the risk of this equipment becoming damaged it is suggested thatthe customer consider installing a surge arrestor.IC COMPLIANCEIC: 1970A-INTERACTRinger Equivalence Number (REN): 0.0B(ac)NOTICE: The term “IC” before the certification/registration number signifies that Industry ofCanada technical specifications were met.This certification means that the equipment meets certain telecommunications network protectiveoperational and safety requirements. The Department does not guarantee the equipment willoperate to the user’s satisfaction.The REN is used to determine the number of devices that may be connected to the telephone line.Excessive RENs on the telephone line may result in the devices not ringing in response to anincoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To becertain of the number of devices that may be connected to the line, as determined by the totalRENs, contact the telephone company to obtain the maximum RENs for the calling area. The RENfor this product is listed above.Before installing this equipment, users should ensure that it is permissible to be connected to thefacilities of the local telecommunications company. The equipment must also be installed usingan acceptable method of connection. In some cases, the companies inside wiring associated witha single line individual service may be extended by means of a certified connector assembly(telephone extension cord). The customer should be aware that compliance with the aboveconditions may not prevent degradation of service in some situations.Repairs to certified equipment should be made by an authorized Canadian maintenance facilitydesignated by ClearOne Communications. Any repairs or alterations made by the user to thisequipment, or equipment malfunctions, may give the telecommunications company cause torequest the user to disconnect the equipment. Users should ensure for their own protection thatthe electrical ground connections of the power utility, telephone lines and internal metallic waterpipe system if present, are connected together. This precaution may be particularly important inrural areas.- 63 -
EUROPEAN COMPLIANCEConformity of the equipment with the guidelines below is attested by the CE mark.EC Declaration of ConformityManufacturer’sName: ClearOne CommunicationsManufacturer’sAddress:Edgewater Corporate Park South Tower5225 Wiley Post Way, Suite 500Salt Lake City, Utah 84116 U.S.A.Model:INTERACT PRO, INTERACT AT, INTERACT MIC, INTERACT MIC EX,INTERACT Dialer, INTERACT Dialer-W, INTERACT COM & INTERACTCOM-WDeclares that the product(s) listed above conform(s) to the following Council Direc-tive(s): 1999/5/EC Radio equipment and Telecommunications Terminal Equipment(R&TTE) Directive.Product Standard(s) to which Conformity of the Council Directive(s) is declared:EMC - 89/336/EEC “Electromagnetic Compatibility (EMC) Directive”:EN 55022: 2006(Emissions)Information technology equipment - Radio disturbance characteristics -Limits and methods of measurement.EN 55024: 1998(Immunity)+A1+A2Information technology equipment - Immunity characteristics -Limits andmethods of measurements.EN 61000-4-2:2009 Electrostatic Discharge ImmunityEN 61000-4-3:2006 Radiated RF ImmunityEN 61000-4-4:2004 Electrical Fast Transients ImmunityEN 61000-4-5:2005 Lightning Surge ImmunityEN 61000-4-6:2009 Conducted RF ImmunityEN 61000-4-8:1993 Power Frequency Magnetic Field ImmunityEN 61000-4-11:2004 Voltage Dips and Voltage InterruptionsSafety - 73/23/EEC “Low Voltage Directive (LVD)”:IEC 60950-1: 2001 Safety of Information Technology Equipment, Including Electrical Busi-ness E equipment.- 64 -
Telecom & Radio - 1999/5/EC Radio equipment and TelecommunicationsTerminal Equipment (R&TTE) Directive:Telecom – (INTERACT PRO & INTERACT AT):ETSI ES 203 021 -1, 2 and 3Access and Terminals (AT ); Harmonized basic attachment requirementsfor Terminals for connection to analogue interfaces of the Telephone Networks; Update of the technical contents of TBR 021, EN 301 437, TBR015, TBR 017; Part 1: General aspects, Part 2: Basic transmission andprotection of the network from harm, Part 3: Basic Interworking with thePublic Telephone Networks.Radio Equipment – (INTERACT Dialer-W & INTERACT COM-W):EN 300 328 V1.6.1(2004-11)Electromagnetic compatibility and Radio spectrum Matters (ERM); Wide-band transmission systems; Data transmission equipment operating inthe 2,4 GHz ISM band and using wide band modulation techniques; Har-monized EN covering essential requirements under article 3.2 of theR&TTE Directive.RoHS - 2002/95/EC Restriction of the Use of certain Hazardous Substances in Electrical andElectronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic Equip-ment (EEE).We herein certify that the products listed above are in compliance with the EU directive2002/95/EC and EU directive 2002/96/EC.We, the undersigned, hereby declare that the equipment specified above conforms to the abovedirectives and standards. Date of Issue: January 12, 2010Legal Representative in Europe/s/ Tracy BathurstSignatureTracy BathurstCSO- 65 -
Australia ComplianceIn the event of main power failure, INTERACT equipment will become inoperable with regard tomaking telephone calls.China Compliance警告:危:警告:回收:警告:接地示New Zealand ComplianceIn the event of main power failure, INTERACT equipment will become inoperable with regard tomaking telephone calls.All persons using INTERACT equipment for recording telephone conversions shall comply withNew Zealand law, which requires that at least one party to the conversation be aware that theconversation is being recorded. In addition, the principles enumerated in the Privacy Act of 1993shall be complied with in respect to the nature of any personal information collected, the purposeof this collection, how it is used, and what is disclosed to any other party.- 66 -
South Korea Compliance해당무선설비기기는 운용중 전파혼신가능성이 있음English Translation: This radio device has the possibility of radio interference during operation.2.4GHz RFWarning Message:해당무선설비기기는 운용 중 전파혼신가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없습니다English Translation: This radio device is not allowed to be used for human safety since it has thepossibility of radio interference during operation.EMC(Class A)Warning Message:이기기는업무용(A급)으로전자파적합등록을 한 기기이오니 판매자또는사용자는이 점을 주의하시길 바라며,가정 외의 지역에서사용하는것을목적으로 합니다.English Translation: The equipment is for business use (Class A), and has acquired elec-tromagnetic conformity registration. Sellers and users are required to take caution in this regard.Taiwan ComplianceNCC Warning Message in Chinese:經型式認證合格之低功率射頻電機;非經許可;公司、 商號或使用者均不得擅自變更頻率、 加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時;應 立即停用;並改善至無干擾時方得繼續使用。前項合法通信;指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、 科學及醫療用電波輻射性電機設備之干擾。”NCC Warning Message in English:According to "Administrative Regulations on Low Power Radio Waves Radiated Devices" Withoutpermission granted by the NCC, any company, enterprise, or user is not allowed to changefrequency, enhance transmitting power or alter original characteristic as well as performance to anapproved low power radio-frequency devices. The low power radio-frequency devices shall notinfluence aircraft security and interfere legal communications. If found, the user shall cease oper-ating immediately until no interference is achieved. The said legal communications means radiocommunications is operated in compliance with the Telecommunications Act.The low power radio-frequency devices must be susceptible with the interference from legal com-munications or ISM radio wave radiated devices.- 67 -

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