ClearOne COM Interact COM-W User Manual PDF Output

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INTERACT™ PRO | AT | 8i
USER'S MANUAL
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Preface
INTERACT AT | PRO | 8i USER’S MANUAL CLEARONE PART NO. 800-154-000-01 May 2010 (REV. 2.0)
© 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by
any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne
reserves specific privileges. Information in this document is subject to change without notice.
Telephone:
1-800-945-7730
Fax:
1-801-977-0087
Email:
tech.support@clearone.com
Web Site:
www.clearone.com
-2-
Table of Contents
Important Safety Information
INTERACT Software Overview
Installing the INTERACT Software
Navigating INTERACT Software
Connecting to Units
Working Offline
INTERACT MIC EX
INTERACT Dialers
INTERACT Dialer
INTERACT Dialer-W (Wireless)
INTERACT Com / COM-W (Wireless)
INTERACT COM
INTERACT COM-W (Wireless)
Network Connection
Using Network Find
Phonebook
Phonebook Edit
Regional Settings
Date / Time
Event Log
Using the Event Log
Error Messages
System Checks
Open System Diagnostics
Firmware Loader
Connect to the INTERACT unit
Upload Firmware
INTERACT COM Updater
Connect to the INTERACT unit
Serial Commands
Connecting with Telnet
INTERACT AT
Basic Connections
Audio Conferencing Setup (INTERACT AT)
Auxiliary Devices (INTERACT AT)
Digital Phones
Device Toolbox - INTERACT AT
10
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24
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Using the Device Toolbox Editor
Mixer Console - INTERACT AT
Mixer Options
Line Input Settings - INTERACT AT
Adding A Device Label
Equalization
Mute
Meters and Volume
Line Output Settings -- Interact AT
Adding a Device Label
Equalization
Meters and Volume
Camera Control
Camera Control Settings
Dialer - INTERACT AT
Making and Receiving Calls
Call Settings
Communications Settings - INTERACT AT
Network Settings
Serial Port Settings (AT Only)
Radio Settings - INTERACT PRO and AT
Record Output Settings -- INTERACT AT
Adding a Device Label
Meters and Volume
INTERACT Mic and Mic EX Settings - INTERACT AT Only
Level
Processing
Gating
Playback Input Settings - INTERACT AT
Adding a Device Label
Equalization
Stereo Mix
Meters and Volume
Telephone Settings - INTERACT AT
Telephone Settings
Loudspeaker Settings - INTERACT AT
ClearEffect™
Equalization
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Mute
Meter and Volume
INTERACT COM Settings - INTERACT AT
Telephone Mode
INTERACT PRO
Connecting the INTERACT PRO and INTERACT 8i
INTERACT PRO 8i
Device Toolbox - INTERACT PRO
Adding a Device
Mic Settings - INTERACT PRO
Mixer Console - INTERACT PRO
Mixer Options
Cross Point Shortcut Menu
Line Input Settings - INTERACT PRO
Input Settings
Meters and Volume
Presets - INTERACT PRO
Saving a Preset
Dialer - INTERACT PRO
Making and Receiving Calls
Call Settings
Communications Settings - INTERACT PRO
Network Settings
Serial Tab
Radio Settings - INTERACT PRO and AT
COM Settings - INTERACT PRO
Level
Configuration
Telcos - INTERACT PRO
Telephone Settings
Processing Settings - INTERACT PRO
Level Tab
Output Settings - INTERACT PRO
Adding a Device Label
Levels
Compliance
38
38
39
39
40
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45
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48
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IMPORTANT SAFETY INFORMATION
Read all safety information before using this product.
1. Read these instructions.
2. Keep these instructions.
3. Pay attention to all warnings.
4. Follow all instructions.
5. Do not use this device in or around water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. Use the mains plug to disconnect the apparatus from the AC mains. The mains plug shall
remain readily operable.
16. To completely disconnect unit power from the AC mains, disconnect the unit’s power cord
from the mains socket. To reconnect power, plug the unit’s power cord into the mains socket
following all safety instructions and guidelines.
17. Caution: Danger of explosion if lithium battery is incorrectly displaced. Replace only with the
same or equivalent type. Battery should only be replaced by qualified personnel and is not
intended as a user serviceable part. Do not expose batteries or battery pack to excessive
heat such as prolonged sunlight, fire or other heat sources.
18. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock.
19. This product can interfere with electrical equipment such as tape recorders, TV sets, radios,
computers and microwave ovens if placed in close proximity.
-6-
INTERACT SOFTWARE OVERVIEW
ClearOne’s INTERACT Software™ provides an easy interface for configuring system settings and
customizing the audio in your INTERACT conferencing system. While the INTERACT system is
designed to work out of the box for audio conferencing setups, INTERACT Software is required to
adjust audio levels and equalizer settings for the INTERACT components as well as the auxiliary
audio devices.
Installing the INTERACT Software
The INTERACT software is available for download at: www.clearone.com - Resources Resource Library - under the section titled INTERACT. This section contains the latest software
and firmware releases and documentation for your product.
To install the software:
1. If you are installing from CD on a Windows machine, place the CD in the drive tray and close
the drive. If Autorun is enabled, the installer will launch. If you do not have Autorun enabled
double-click your cd-drive icon from My Computer and navigate to the Software folder.
Open the folder.
2. If you are downloading the software, unzip the downloaded file to a location of your choice.
Open the folder containing the unzipped setup files.
3. From this point, the instructions pertain to both a CD or downloaded install. Double-click
Setup.exe.
4. Once the installation wizard launches, read through the instructions. Click Next.
5. Read the INTERACT EULA, click either "I Do Not Agree" or "I Agree". If you agree, click
Next.
6. Read the Information screen, click Next
7. Select the installation folder, click Next
8. Confirm the installation, click Next
9. The Windows Device Driver Installation Wizard will launch, click Next. This will install the
required drivers for the ClearOne INTERACT product line.
10. When the Device Driver Installation Wizard confirms the status of the drivers, click Finish.
11. Repeat steps 9-10 if asked.
12. The installation is complete. You are ready to use the INTERACT software.
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Navigating INTERACT Software
Menus and Toolbar
The Menus and Toolbar buttons provide quick access to INTERACT Software features such
as System Diagnostics, Phonebook, Firmware Uploader and Event Log.
Connections list
When the INTERACT Software is started the software will show all available connections. If USB or
RS-232 is chosen the software will connect immediately. If Ethernet is chosen, you will be
prompted for a username and password before connecting. The software can only make one
connection at a time..
Device Toolbox
Lists most common brands of auxiliary audio products (video codecs, sound cards, VCRs
and amplifiers). The audio settings for these devices have been optimized for use with the
INTERACT system. Users can add and edit their own devices. See the Edit Devices section.
Configuration Screen
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Access the configuration windows for the INTERACT system by clicking the icons.
Interact AT screen shot
INTERACT AT Only - COM units are enabled by selecting them from the
dropdown boxes (COM Units are enabled on the INTERACT PRO by selecting
the appropriate check box).
Interact Pro screen shot
Online/Offline Indicator
Shows connection status (online/offline) and the name of the connected unit.
Status Indicators
Status for Communications (green = online, yellow = connecting, red = offline), Telephone
In Use (red = not in use, green = in use) and Mic Mute/Gating (red = mute, green = gated,
off = not gated).
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Connecting to Units
Serial Connection
When you connect to the INTERACT unit with a serial cable, the unit is detected when you
start INTERACT Software and a connection to the unit is established. The name of your unit
and the online status are displayed below the Configuration screen.
Network Connection
When INTERACT Software is started, it automatically finds all INTERACT units on the same
subnetwork and displays them in the Connections list. To connect, simply click the unit icon.
You will be prompted to enter the user name and password. Once a connection is established, the Configuration screen will appear and the unit name and Online status will be displayed.
USB Connection
An INTERACT can be connected via USB to your Windows based computer. The INTERACT
software is compatible with Microsoft® Windows XP, Vista and Windows 7.
Working Offline
Note: Changes made offline will only take effect once they have been imported to a
connected INTERACT system.
Creating a New File
1. Click the New File
toolbar icon.
2. Select either the INTERACT AT or INTERACT PRO depending on your system.
3. This will open the Configuration Screen where you can set user preferences for your INTERACT system.
4. Save the file.
Editing an Existing File
1. Click the Open File
toolbar button.
2. Using the Open browse window, locate and select your saved file.
3. Click Open and make desired changes.
4. Save the file.
Importing a File
Note: To import an existing file, you must first connect to an INTERACT unit.
1. Select Import File from the File menu.
2. Using the Open browse window, locate and select your saved file.
3. Click Open.
4. The new configuration settings will be sent to the connected INTERACT unit.
5. The device will require a reboot.
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INTERACT MIC EX
The MIC EX is a Microphone breakout box with 3 XLR mic/line input channels and a Link
input/output.
Product features include:
Front
A. Power indicator
Back
A. Link Connectors: Connect the link line to the IN connector using RJ-45 cable. Connect the
breakout box to the mixer using RJ-45 cable and connect the breakout box’s OUT connector
to the mixer’s IN connector.
B. Microphone Connectors: You can connect up to three mics--the mics can be tabletop mics,
button mics, portable mics, etc.
- 11 -
INTERACT DIALERS
INTERACT Dialer
The INTERACT DIALER is a wired table top controller designed to add functionality to your
INTERACT device.
INTERACT Dialer-W (Wireless)
The INTERACT DIALER-W is a 2.4 GHz Wireless tabletop control device requiring an INTERACT
COM-W device connected to the INTERACT system.
Features and functions include:
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INTERACT COM / COM-W (WIRELESS)
INTERACT COM
The INTERACT COM is an interface device used to add USB audio and headset audio to an
INTERACT system.
INTERACT COM-W (Wireless)
The INTERACT COM-W is an interface device used to add USB audio, headset audio and a
wireless INTERACT DIALER to an INTERACT system.
Product features include:
Front
A. Power indicator
Back
A. Link In/Out ports: Link input and output ports connect G-link enabled devices to the INTERACT COM and COM-W
B. HS port: Connects a telephone headset to the COM and COM-W
C. USB 2.0 compatible port: Connects USB devices to the COM and COM-W unit
D. Control/Status port: GPIO port
l Pin 1: Master Microphone Mute Control
Pin 2: Master Mocrophone Mute Status
Pin 3: On/Off Hook Control
Pin 4: On/Off Hook Status
Pin 5: Vdc (up to 40 milliamps)
Pin 6: Ground
E. Antenna (COM-W only): Allows wireless communication for command transfers between the
COM-W and the INTERACT unit.
- 13 -
NETWORK CONNECTION
Network Connection allows you to connect to any INTERACT system on your network using an IP
address or a unique network name.
Using Network Find
Open the Network Find
Click the Network Find button on the toolbar (or located under Tools/Network Find).
Note: INTERACT Software will automatically detect units located on the same
subnetwork. You only need to use Network Find to locate units outside of the
subnetwork. This is based on the assumption that your LAN is configured correctly.
If your LAN is not configured correctly, please refer to your IT Administrator.
Connect to a System on the Network
1. Enter theIP Address or Network Name of the system to which you want to connect.
2. Click OK.
3. You will see a Password Prompt window. Enter the User Name and Password of the networked system.
4. Click OK. The system icon will appear in the Connection list and the Configuration screen will
open.
PHONEBOOK
INTERACT Software features a Phonebook utility which stores up to 20 phone numbers. These
numbers are also assigned a speed dial number for dialing convenience through the INTERACT
Controller. Phonebook entries are listed in alphabetical order, speed dial number or number. You
can add, edit or delete an entry from the Phonebook window.
Phonebook Edit
Open the Phonebook
Click the Phonebook button
on the toolbar (or located under Tools/Phonebook Edit).
Add a number
1. Click Add
2. Enter the Name and Number.
3. Enter a Speed Dial Number(1-20). If you don't enter a speed dial number, INTERACT Software will automatically assign one. Alternatively, the user can assign a speed dial number of
None - this will not assign a speed dial number.
4. Click OK
Delete a number
1. Select the entry you want to delete.
2. Click Delete
Edit a Phonebook entry
1. Select the entry you want to edit, click Edit.
2. Make desired changes to the entry.
3. Click OK. Confirm the deletion.
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REGIONAL SETTINGS
You can set the date and time in the Regional Settings window to ensure accurate time stamp on
log files. The Regional Settings window is accessed through the Regional Setting toolbar button
or from the Tools menu (Tools/Regional Settings).
Date / Time
To set Local Time
1. Select the Local Time check box. The Local Time and Date boxes are now active.
2. Enter the current date and time.
3. Select Use Daylight Savings if your region observes daylight saving time.
4. Select the correct Time Zone.
5. Click OK to save settings and close the window.
To reference a Time Server
1. Uncheck the Use Local Time check box.
2. Enter the IP address for the time server.
3. Select Use Daylight Savings if your region observes daylight saving time.
4. Select the correct Time Zone.
5. Click OK to save settings and close the window.
If the device is connected to a network using DHCP, Time Server is included with DHCP options
and will auto populate depending on those settings.
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EVENT LOG
The Event Log keeps a user-definable record of events such as passwords, dialing, reboots and
errors. The selected events are tracked and listed in the Event Log. The INTERACT software must
be connected to a unit to view the Event Log.
Using the Event Log
Open the Event Log
Click the Event Log
toolbar button (or Tools/Event Log)
Track events
Select the events you would like to log
Save the Event Log
1. Click the Save button
2. Name the file
3. Click Save. The log is saved as a .txt file
Print the Event Log
1. Click the Print button
2. Select the printer
3. Click Print
Error Messages
When the INTERACT system encounters an error, an error icon
will appear in the lower left
corner of INTERACT Software. Review this log to troubleshoot problems.
View error messages
Click the error icon in the lower left corner of the INTERACT window
Clear error messages
Click Clear
Note: Users can also select and copy error messages.
SYSTEM CHECKS
Note: To perform a diagnostic the INTERACT system must be connected.
The System Checks window allows you to check your INTERACT system to be sure all parts of your
system are connected and working properly. You should run the system checks before all uses of
the INTERACT and once a week to troubleshoot any problems.
Open System Diagnostics
Click the System Checks toolbar button. Alternatively System Checks can be selected from
the Tools menu.
Run System Checks
Click the Start button.
You will hear a tone as the INTERACT checks attached loudspeakers and mics. When the check is
complete, lights will indicate the status of each component. Green indicates the part is connected
and functioning. Red indicates a problem with the component.
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FIRMWARE LOADER
Updates and enhancements to your INTERACT system are made available through new software
and firmware releases which can be downloaded from the ClearOne web site. Once you have
installed the new software version, you will need to upload new firmware files to your INTERACT
units.
Connect to the INTERACT unit
Click the INTERACT unit icon in the Connection list. If you are connecting via IP you will be
prompted to enter the user name and password (defaults are clearone/interact). Once a
connection is established, the Configuration screen will appear and the unit name and Online
status will be displayed.
It is recommended that you make a backup of your original Site File, located in the same location
you saved the file. The firmware will be located in the Interact Software folder, located in:
C:\Program Files\ClearOne\Interact\1.0\firmware
Upload Firmware
1. Click the Firmware Loader button on the toolbar.
2. Click the File button
3. Browse to the correct file located in INTERACT Software folder C:\Program Files\ClearOne\Interact\1.0\firmware.
4. Click Open
5. Click the Update button.
6. The File Transfer Progress bar will indicate when the firmware has been uploaded.
Once completed the unit will reboot.
INTERACT COM UPDATER
Updates and enhancements to your INTERACT system are made available through new software
and firmware releases which can be downloaded from the ClearOne web site. Once you have
installed the new software version, you will need to upload new firmware files to your INTERACT
units.
Connect to the INTERACT unit
Note: Your INTERACT COM must be linked to your INTERACT unit. Correct linking
and power will be indicated by a blue light on the front of the INTERACT COM.
Update Firmware
1. Connect the INTERACT COM to your Computer with a USB cable. If you are asked to install
drivers follow the onscreen wizard.
2. Once the INTERACT COM is connected, click the INTERACT COM Updater button on the
toolbar (or Tools/INTERACT COM Updater).
3. Click the Select File button
4. Browse to the correct file located in C:\Program Files\ClearOne\Interact\1.0\firmware
5. Click Open
6. Click the Update button.
During the upgrade process you may be asked to install drivers; these USB device drivers are
necessary to continue the Interact COM update. Follow the prompts in the Device Driver Wizard to
complete driver installation and Interact COM Update.
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SERIAL COMMANDS
The INTERACT Serial Commands guide can be found as a separate document. The document
contains a list of applicable serial commands, use and application for the INTERACT AT and
INTERACT PRO models.
Connecting with Telnet
Users can connect to any unit via RS -232 and Telnet. Available Telnet commands are the same as
those used in the Serial Command section of the INTERACT Serial Commands guide.
How to Connect with Telnet:
Use the client of your choice
Telnet uses port 23
The user name and password are the same as used by INTERACT. The default username is
clearone and the default password is INTERACT. These are not case sensitive.
Note: The INTERACT PRO 8i cannot be controlled through RS-232 and Telnet.
RS-232 Port: INTERACT AT/Pro
Pin#
User Definable
Control
DCD
TXD
RXD
DTR
Ground
DSR
CTS
RTS
No Connection
Note: To avoid communication errors, ClearOne recommends using all nine pins
when connecting to the RS -232 port.
- 18 -
INTERACT AT
The ClearOne INTERACT AT is a mixer that interfaces with the MIC and MIC EX via an RJ-45 cable.
It is equipped with two line inputs, 2 line outputs, a 5-watt amplifier and telephone hybrid.
Features of the INTERACT AT include:
Front
A. On/Off hook indicator
B. Microphone Indicator: Indicators show which microphone channels are active
C. Input Metering: Shows current input level
D. USB 1.1 Compatible Input
Back
A. Telephone Interface: Connect an analog phone line to the INTERACT
B. RS-232 Control Port: Used to connect to the INTERACT Software or control from a 3rd part
controller such as AMX or Crestron
C. Camera Control: Video System Control Architecture port used to control a VISCA compatible
camera
D. Ethernet Port: 10/100 Mbps Ethernet port. The LEDs adjacent to the port indicate connection
status and packet traffic activity.
E. MIC Pod Input: Input for the INTERACT MIC Pod accessory ONLY!
F. Playback/Record Input/Outputs: Left and right channel input and output RCA jacks used to
connect playback and recording devices
G. Line Input/Output: Mono line input and output RCA jacks
H. Speaker Outputs: Left and right push terminals, 5 watts/channel, 8 ohms
I. Power Adapter Input: 12 V DC 1.25 amp
WARNING: Use the Link In and Link Out ports with INTERACT Devices ONLY.
Connecting ANY other devices to the Link In and Link Out ports, including ClearOne
Converge and Converge Pro products, or Power Over Ethernet (PoE) devices, will
result in severe equipment damage.
- 19 -
BASIC CONNECTIONS
Connecting the INTERACT AT should be a smooth process. Once basic connections for
audio/video conferencing are made, the system is ready to use.
The diagrams below illustrate typical Wired and Wireless INTERACT AT installations.
- 20 -
Audio Conferencing Setup (INTERACT AT)
Setting up Audio Conferencing
1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach.
2. Connect the first microphone breakout box to the mixer with a Cat. 5 cable.
3. Connect the second and third INTERACT MIC EX boxes using Cat. 5 cables. (Third breakout
box on the INTERACT AT only).
4. Connect the microphones to the breakout boxes, as desired.
5. Connect the speakers to the mixer.
6. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer.
7. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on the
mixer (optional).
8. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be
changed in INTERACT software.)
9. Using the power supply cords, connect the mixer to an electrical outlet.
10. If using the wired controller, connect the controller to the mixer’s RS-232 serial port using the
supplied RJ-11 to DB-9 adapter. If using the RF controller, attach the external antenna and
turn it until it is upright.
11. If using the RF controller, insert four AAA batteries into the battery compartment in the bottom of the unit.
Setting up Audio Conferencing (INTERACT PRO)
1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach.
2. Connect the first microphone breakout box to the mixer with the 18” Cat. 5 cable.
3. Connect the second and third INTERACT MIC EX boxes using the 18” Cat. 5 cables. (Third
breakout box on the INTERACT AT only).
4. Connect the microphones to the breakout boxes, as desired.
5. Connect the speakers to the mixer.
6. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer.
7. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on the
mixer (optional).
8. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be
changed in INTERACT software.)
9. Using the power supply cords, connect the mixer to an electrical outlet.
10. If using the wired controller, connect the controller to the mixer’s RS-232 serial port using the
supplied RJ-11 to DB-9 adapter. If using the RF controller, attach the external antenna and
turn it until it is upright.
11. If using the RF controller, insert four AAA batteries into the battery compartment in the bottom of the unit.
- 21 -
Auxiliary Devices (INTERACT AT)
The mixer allows connection to a number of different audio and video peripherals, such as video
codecs, VCRs, DVD players, cameras and computers.
Connecting Video Codecs, Amplifiers and Sound Cards
Line input/output devices such as video codecs, amplifiers and sound cards can be connected to
the Line In or Line Out connectors on the INTERACT mixer. These connectors provide mono-audio.
To Connect a Video Codec
1. Using an RCA cable, connect the Line In on the INTERACT mixer to the line out on a video
codec.
2. Using an RCA cable, connect the Line Out on the INTERACT mixer to the line in on a video
codec.
To Connect a Sound Card
Using an RCA cable, connect the Line Out or Record Out on the INTERACT mixer to the
line in on an amplifier.
Note: Use the INTERACT software to adjust the equalization and volume of these
devices. Refer to pages 39–46 for more information. When using the INTERACT
software, be sure to drag the amplifier to the correct device (either line out or
record). This will properly assign the AEC reference and change the volume
command on the controller to control the external amplifier volume.
Connecting VCRs and DVD Players
You can record your audio/video conference or play audio using a playback device such as a VCR
or DVD player.
1. For recording, connect the Left and Right Audio Out on the INTERACT to the left and right
audio in on the VCR or DVD player.
2. For playback, connect the Left and Right Audio In on the INTERACT to the left and right
audio out on the VCR or DVD player.
Connecting PTZ Cameras
The Converge system provides voice-tracking capabilities through VISCA control port connection
to a Pan, Tilt, Zoom camera. Voice Tracking allows the camera to move to preset position based
on microphone activation.
Connect the camera to the Camera Control port on the mixer.
Serial Control Connection
You can connect a computer or a control device, such as an AMX or Crestron, to the INTERACT
mixer through the serial control port. See page 83 for a list of the serial commands.
Connect computer to the RS-232 Control port on the back of the mixer using a 9-pin
straight-through serial cable.
USB Control Connection
You can also connect a computer to the INTERACT through the USB port.
- 22 -
Connect computer to the USB port on the front of the mixer using a USB cable.
Digital Phones
If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX
(recommended for best performance) or use a digital-to-analog telephone line converter. For more
information, contact ClearOne Technical Support.
Note: If you connect the INTERACT through a digital-to-analog line converter, you
will not be able to use the tabletop controller or the INTERACT software dialing
interface to make calls. You will instead need to dial from the digital phone. The
phone handset must be kept off hook for the duration of the call.
Connecting a Digital Phone
1. Connect one end of the telephone cable into the Line jack on the back of the mixer and the
other end into the digital-to-analog converter.
2. Connect the converter’s power adapter into an electrical outlet.
3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter’s user manual for more information.
- 23 -
DEVICE TOOLBOX - INTERACT AT
The Device Toolbox Editor allows you to add audio devices to the pre-configured Device Toolbox
list for future system setup. You will need to save the INTERACT file, which can then imported into
the next INTERACT AT unit you are configuring. If you want to only copy over the settings for a
specific device, you will need to copy and paste the settings.
Using the Device Toolbox Editor
Open the Device Toolbox Editor
Select the device category from the Device Toolbar, click the +symbol to expand.
Right-click the device to edit. Select Device Toolbox Editor.
Alternatively: From the Tools menu, select Edit Device List.
Add a device
1. Click Add.
2. Select the Device Type from the Device Type list.
3. Enter the Name of the Manufacturer.
4. Enter the ModelNumber of the device.
5. Enter the Equalization levels and the Gain settings.
6. Click OK. The new device will appear in the Toolbox Editor window and in the Device Toolbox.
Edit a device
1. In the Device Type list, select the device you want to modify.
2. The Edit Device window opens. Make the desired changes.
3. Click OK.
Delete a device
1. In the Device Type list, select the device you want to delete.
2. Click Delete.
3. Confirm that you want to delete the device.
- 24 -
MIXER CONSOLE - INTERACT AT
The Mixer Console allows you to create mixes of audio and send them to specific outputs. This
allows you greater flexibility in setting up your conferencing environment. The audio inputs are
shown along the left side of the window and the audio outputs are along the top.
Note: There are several routing paths that are inactive. This is to prevent audio from
being routed back to the source and creating feedback.
Mixer Options
To create a mix of audio
Select the check boxes for the audio inputs you want routed to each output.
To adjust Input levels
You can adjust volume on the inputs, using the corresponding volume sliders. Each volume
slider is independent of any other volume control in the mixer. To view a meter the corresponding check box must be selected.
To use Output meters
The meters are peak meters which measure the audio level. The meter bars move from green
to yellow to red as the volume increases. The red bars indicate that the audio is too loud and
is being clipped or cut off.
Mute
Click any of the Mute buttons to mute an input or output. Each Mute button is independent
of any other Mute control in the mixer.
Click Close to return to the main flow screen.
- 25 -
LINE INPUT SETTINGS - INTERACT AT
The Line Input Settings window is used to customize and configure the audio from the auxiliary
device that is connected to the Line In jack on the INTERACT mixer. Line Input devices include
video codecs, CD players and sound cards.
Note: Many of the most common Line Input devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Adding A Device Label
You can add the Manufacturer and Model of your connected Playback device using a serial
command.
You can also add your Playback device to the Device Toolbox using the Device Toolbox
Editor, which allows you to specify the Manufacturer and Model.
Equalization
Using Equalizers
Increase and decrease the Low, Mid and High frequencies using the Equalization sliders.
Levels can be adjusted from +12 dB to – 12 dB.
Learn about Equalization
Equalization in INTERACT Software is very similar to bass and treble adjustments on a
stereo. Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users. Using this feature
is optional.
Mute
Press the Mute button to silence audio on the Line Input.
Meters and Volume
Adjusting Volume
1. Get an audio signal from the line input device.
2. Adjust the audio level using the Volume slider.
Learn about using Meters
- 26 -
The peak meters are used to measure the audio level with the meter bars moving from green
to yellow to red as the volume increases. The red bars indicate that the audio is too loud and
is being clipped or cut off.
LINE OUTPUT SETTINGS -- INTERACT AT
The Line Output Settings window is used to customize and configure the audio being sent to the
auxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devices
include video codecs, CD players, amplifiers and sound cards.
Note: Many of the most common Line Output devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Adding a Device Label
You can add the Manufacturer and Model of your connected Playback device using a serial
command.
You can also add your Playback device to the Device Toolbox using the Device Toolbox
Editor, which allows you to specify the Manufacturer and Model.
Equalization
Using Equalizers
Increase and decrease the Low, Mid and High frequencies using the Equalization sliders.
Levels can be adjusted from +12 dB to – 12 dB (INTERACT AT only).
Learn about Equalization
Equalization in INTERACT Software is very similar to bass and treble adjustments on a
stereo. Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users. Using this feature
is optional.
Meters and Volume
Adjusting Meters
1. Get an audio signal from the line output device.
2. Adjust the Volume using the Volume slider.
Learn about using Meters
The meters are peak meters measuring the audio level. The meter bars move from green to
yellow to red as the volume increases. The red bars indicate that the audio is too loud and is
being clipped or cut off.
- 27 -
CAMERA CONTROL
The INTERACT system provides voice tracking capabilities through VISCA control port connection
to a PTZ camera. The camera presets are programmed in INTERACT Software and assigned to
each microphone pod. The INTERACT AT supports nine camera positions and a home position.
Camera Control Settings
To open the Camera Control window
With the camera connected, click the Camera Controls button on the configuration window.
To set camera presets
1. Select the Camera Control Mode, either Sony or Cannon.
2. If you have more than one camera, select which camera you are programming.
3. Select the Camera Delay. Camera delay is the amount of time the microphone must be activated before the camera moves to the preset position.
4. Select Voice Tracking System Enabled.
5. Using the directional arrow buttons and the Zoom In and Out buttons, position the camera
for the first microphone pod.
6. Click Save Preset under the microphone pod to assign the camera position to the microphone.
7. Repeat steps for the second and third microphones.
To test camera presets
- 28 -
Click Run Preset to test the preset programming for the microphone pod.
DIALER - INTERACT AT
In addition to the INTERACT Controller, you can manage calls through the Dialer in INTERACT
Software. You can dial a number, redial the last dialed call, and disconnect calls. You can also use
flash settings, mute the microphones and adjust call volume.
Making and Receiving Calls
Open the Dialer
Note: A connection must be present for the dialer to work on the AT. A connection is
not necessary for the INTERACT PRO.
Click the Dialer icon on the configuration screen.
Make a call
1. Click the ON/OFF key. You will hear a dial tone.
2. Dial the number as you would on a standard phone. The number appears on the LCD screen
as it dials.
Call a Phonebook number
Note: You can also pre-dial the number and then press the ON/OFF key to connect
the call. Press and hold the pound key (#) to enter a pause in the dialing string.
1. Select the number in the Phonebook list. The name and number appear in the display window.
2. Click On/Off button to dial the call.
Tip: You can also double-click the number in the Phonebook list to initiate a call.
End a call
Click the On/Off button.
Redial a number
Click the Redial button.
Send a Flash signal
If your telephone service includes call transfer, call waiting or conference calling, you can
use the Flash key. Refer to your local telephone service provider for details.
- 29 -
Call Settings
Mute/Unmute microphones (All Mic channels)
1. Click the Mute button to mute all microphones.
2. Click the Mute button again to unmute all the microphones.
Adjust call volume
Use the Up and Down buttons to adjust the call volume to the desired level.
Return to the Configuration screen
Click the Switch to Flow Window button to return to the configuration screen.
Mode
- 30 -
Click either the OCS (Office Communicator Suite) button to communicate via Microsoft™
Office Communicator or Telco to switch the dialer back to its normal communication mode.
COMMUNICATIONS SETTINGS - INTERACT AT
Your INTERACT system can be controlled through the network or through serial connection. You
can also connect a PTZ camera to the Camera port and use the Voice Tracking feature (not
available on the INTERACT PRO).
Network Settings
Note: Contact a Network Administrator for information on current network settings
and permissions
Change IP Settings
1. Create a unique network name and enter it in the Network Name field. (Default is ClearOne.)
2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be
filled in.
3. If your network is not DHCP-enabled or if you require a static IP address, clear the Use
DHCP check box and enter the IP, Subnet and Gateway addresses.
4. Select Use DNS if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address.
5. Set a User Name and Password for access when connecting over IP. The default user
name is: clearone. The default password is: interact - these are not case sensitive.
6. Click OK to save the settings and close the window.
Set Up IP Filtering
Enter specific IP addresses that will be allowed to access the INTERACT system.
IP filters allow you to restrict access to your INTERACT system. Only computers with the specified
IP address can connect to INTERACT. You can specify a range of IP addresses by using zeros.
For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to
192.168.105.254 range to access the INTERACT system.
Serial Port Settings (AT Only)
Configure Camera Port
1. If you are connecting a camera for voice tracking mode, set the Baud Rate to match the
baud rate indicated in the camera specifications.
2. Select Flow Control to enable hardware flow control.
3. Click OK to save settings and close the window.
Configure Control Port
1. Select the Control Port Baud Rate that matches the baud rate of the PC COM port or the control device.
2. Select Flow Control to enable hardware flow control.
3. Click OK to save settings and close the window.
- 31 -
Learn about Flow Control
Flow control is the regulation of the transmission and reception of data between two devices.
ClearOne recommends enabling Flow Control on the INTERACT system.
Radio Settings - INTERACT PRO and AT
The Radio Settings tab allows the user to customize wireless settings for INTERACT components.
Click Radio Enable to activate/deactivate the wireless radio used by the INTERACT
hardware.
Radio Frequency is selected by clicking on and selecting a frequency from the Radio
Frequency drop box.
Use the Radio ID drop box to assign a unique ID to your INTERACT device.
Clear Channel Assessment
Clear Channel Assessment scans and reports the best radio channel for your INTERACT device.
Click Run to start this process.
Enable Radio Statistics
Click the Enable Radio Statistics check box to display Link Quality, RSSI Level and Packet
Error statistics for the device.
Click OK to save your changes.
- 32 -
RECORD OUTPUT SETTINGS -- INTERACT AT
The Record Output Settings window is used to customize and configure the audio being sent to
the recording device that is connected to the Record jack on the INTERACT mixer. Recording
devices include VCRs, DVD players, and sound cards.
Note: Some of the most common Recording devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Adding a Device Label
You can add the Manufacturer and Model of your connected Playback device using a serial
command.
You can also add your Playback device to the Device Toolbox using the Device Toolbox
Editor, which allows you to specify the Manufacturer and Model.
Meters and Volume
Adjust Volume
Increase and decrease the Low, Mid and High frequency tones using the Equalization sliders. Levels can be adjusted from +12 dB to – 12 dB.
Learn about Using Meters
The meters are peak meters which measure the audio level, the nominal level is -10 dBu. The
meter bars move from green to yellow to red as the volume increases. The red bars indicate
that the audio is too loud and is being clipped or cut off.
- 33 -
INTERACT MIC AND MIC EX SETTINGS - INTERACT AT ONLY
Level
The Level tab lets a user adjust level settings for each of the INTERACT MIC's three microphones
independently.
Fine Gain: Use the slider to adjust Fine Gain for each Mic Input independently
Level Meter: Displays current levels for each Mic Input
ALC: Click the ALC button to activate Auto Level Control for each Mic Input independently
Mute: Click Mute to mute each input independently
P Pwr(MIC EX only): Click this button to enable Phantom Power for the mic channel.
Processing
The processing tab adds processing and filters to each microphone based on user preference.
- 34 -
AEC: Click the AEC button to activate Acoustic Echo Cancellation
NLP: Default is Soft. Click a radio button to set the Non-Linear Processing level or deactivate
the feature.
NC: Click the NC button to activate/deactivate Noise Cancellation. Use the slider to adjust
the amount of noise cancellation used for that microphone.
Speech Lift: Click the Speech Lift button to route the microphone’s audio to the Loudspeaker output. Use the Speech Levelslider to set the desired level (the default is -6 dB).
Filter: Click to apply filtering to each independent Mic Input.
Start by clicking Add Filter
Adjust the filter placement by moving the point along the grid (Hz, dB/deg).
n Alternatively, click Table View to apply a list view.
To adjust the active filter, click the fields along the top row.
n Active Filter: Selects the filter to adjust
Type: Sets the type of filter applied
Frequency: Adjusts the frequency of the filter
Gain: Increases or decreases gain applied to the filter
Q: Increases or decreases the Q applied to the filter
Bandwidth: Adjusts the filter's bandwidth
Bypass: Bypasses the filter completely
To add phasing to a filter, click Phase
Click Bypass Allto override all filter settings
Click Remove Filter to delete the selected filter
Click Close to apply settings and close the window
To remove an existing filter, open the Processing tab, click Remove Filter
and Close.
Gating
Click the Gating tab to access microphone gating features. You can control the gating mode, set
the gate ratio, hold time, and attenuation, set the decay rate, and control chairman override for
each microphone from this tab.
Setting the Gate Mode
Set Gate Mode allows you to set the gate mode. Choices are limited to manual on, override on,
and auto.
Manual on activates a mic; the microphone contributes to gating parameters.
Manual off deactivates a mic; the microphone no longer contributes to gating parameters.
Override on activates a mic; the microphone does not contribute to gating parameters.
Auto automatically gates the mic on or off, based on input levels and other parameters programmed into the INTERACT AT.
PA Adaptive: PA Adaptive Mode: Uses the audio level on a specified output as the new
ambient level when audio is present at the power amplifier. This prevents loudspeaker audio
from gating on the mic while still allowing people in the room to gate on microphones when
they speak (provided that their voices are louder than the loudspeaker audio). For example,
you might decide to play background music from a CD player during a presentation. PA
Adaptive Mode allows you to use the output routed from the CD player as the ambient reference to prevent the CD player’s audio from gating on microphones. The default is Off.
Adjusting Gate Ratio
Gate ratio specifies how much louder the mic audio level must be above the ambient noise level
before the mic gates on.
Using the slider, adjust the gate ratio to the desired level.
Adjusting Hold Time
Adjust hold time allows you to set how long the channel stays gated on after the mic gates off.
Using the slider, adjust the hold time to the desired level.
Adjusting Decay Rate
Set decay rate allows you to set how quickly a mic gates off after the hold time expires.
Click the Decay Rate radio button for the desired amount of decay after the gate is lost.
Enabling Chairman Override
Chairman override provides gating priority for a mic. When a mic with chairman override enabled
gates on, all mics that don't have chairman override enabled will gate off.
Click the Chairman Override radio button enable the chairman override feature.
- 35 -
PLAYBACK INPUT SETTINGS - INTERACT AT
The Playback Input Settings window is used to customize and configure the audio from the
playback device that is connected to the Playback jack on the INTERACT mixer. Playback devices
include VCRs, DVD players and sound cards.
Note: Some of the most common Playback devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Adding a Device Label
You can add the Manufacturer and Model of your connected Playback device using a serial
command.
You can also add your Playback device to the Device Toolbox using the Device Toolbox
Editor, which allows you to specify the Manufacturer and Model.
Equalization
Use Equalizers
Equalization in INTERACT Software is very similar to bass and treble adjustments on a
stereo. Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users. Using this feature
is optional.
Stereo Mix
Enable Stereo Mix
Select Stereo Mix if your external device uses stereo inputs/outputs. The INTERACT provides mono-only audio from stereo devices. By selecting Stereo Mix you ensure the proper
level adjustments are made to your audio.
Meters and Volume
Adjust Volume
1. Get an audio signal from the line input device.
2. Adjust the Volume using the Volume slider.
Learn about using Meters
- 36 -
The meters are peak meters measuring the audio level. The nominal level is -10 dBu. The
meter bars move from green to yellow to red as the volume increases. The red bars indicate
that the audio is too loud and is being clipped or cut off.
TELEPHONE SETTINGS - INTERACT AT
You can set user Telephone Preferences as well as Country and Flash settings in the Telephone
Settings window.
Telephone Settings
Preferences
Select 2 Rings or 4 Rings for the Auto Answer setting, or Disabled if you want to manually
answer calls.
Select Auto Disconnect if you would like INTERACT to disconnect when it detects loop-drop
or call progression.
Select Audible Connect if you would like one tone to sound when the INTERACT is taken off
hook and two tones to sound when the INTERACT is on hook.
Configure Ringer
Select from three available ringer melodies or deactivate the ringer. Click Ringer Test to
hear the selected ringer.
Adjust ringer volume using the Ringer Level slider.
Program Local Number
Enter the Local Number for the INTERACT system. This will display on the tabletop controller
LCD.
Configuration
Select the Country or region where the phone is being used (default is US/Canada)
Select Flash duration from the Flash Settings list. This setting is dependent on your PBX
system.
Level
Receive ALC (Auto Level Control) is activated by default. ALC keeps the telephone audio
level consistent with audio levels coming from other sources If de-selected, the following
options will be available:
o Telco Receive Volume allows you to adjust incoming volume
n TEC: Click to activate Telephone Echo Cancellation. This feature cancels sidetone from the Headset Receive.
NLP: Click to activate Non-linear Processing
Telco Transmit Volume allows you to adjust outgoing volume (always available)
Click OK to save your settings.
- 37 -
LOUDSPEAKER SETTINGS - INTERACT AT
You can customize your loudspeaker audio in the Loudspeaker settings window of the INTERACT
Software.
ClearEffect™
Enable ClearEffect
Click the ClearEffect On/Off button. The indicator will turn green when ClearEffect is enabled. This setting only effects telco receive audio.
Learn about ClearEffect
When ClearEffect is enabled, it causes the audio coming from the telephone line to emulate
wideband audio. It does this by adding high and low frequencies to the audio signal, creating a fuller sound. Using this feature is optional.
Equalization
Use Equalizers
Increase and decrease the Low, Mid and High frequencies using the Equalization sliders.
Levels can be adjusted from +12 dB to – 12 dB.
Learn about Equalization
Equalization in INTERACT Software is very similar to bass and treble adjustments on a
stereo. Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users. Using this feature
is optional.
Mute
Click Mute to silence all output to the loudspeakers.
Meter and Volume
Adjust Volume
The loudspeaker volume has been optimized for use with the INTERACT system. You can
increase or decrease loudspeaker volume as desired.
Learn about Meters
- 38 -
The meters are peak meters which show the audio level. The nominal level is -10 dBu. The
meter bars move from green to yellow to red as the volume increases. If the meter shows red,
decrease the volume. Red indicates clipping.
INTERACT COM SETTINGS - INTERACT AT
Click the Headset/USB/RF drop down to add a headset to the INTERACT mixer console. Once
selected, click the headset icon to launch the Headset USB Settings window.
Telephone Mode
Set/Line Jack Active and Headset/INTERACT COM Active
Check to adjust settings for this telephone mode.
Levels
Telco/Headset Rx: Adjusts the Telco/Headset receive levels
Telco/Headset Tx: Adjusts the Telco/Headset transmit levels
USB Rx: Adjusts the USB receive levels
USB Tx: Adjusts the USB transmit levels
Mute: Click the Mute button to mute any of the above settings.
INTERACT COM Active
Check to adjust the headset configuration.
Headset Configuration
Telephone Set: Click the drop down to select the telephone set you will use with the headphone/USB Breakout Box configuration.
RJ 11 Pin Out: Choose the drop down setting which best describes your pin out configuration.
Speaker Gain: Adjusts headset speaker gain
Mic Gain: Adjusts headset mic gain
Telephone Line Echo Cancellation: (Default On) Activates/deactivates Telephone Line Echo
Cancellation
Non-Linear Processing: (Default On) Activates/deactivates Non-Linear Processing
Automatic Level Control: (Default On) Activates/deactivates Automatic Level Control
USB Configuration
Standard USB Mode/Office Communicator Mode: Chooses between either Standard USB
Mode or Office Communicator Mode (used only with Microsoft Office Communicator).
- 39 -
INTERACT PRO
The INTERACT PRO is a mixer with 8 mic inputs, 8 line outputs, 2 line inputs, processing
channels, 4 presets and a built-in Telephone hybrid.
Features of the INTERACT PRO include:
Front
A. On/Off hook indicator
B. Microphone Indicator: Indicators show which microphone channels are active
C. Output Metering: Shows current meter level of output chosen as volume channel in the Dialer
Window
D. USB 1.1 compatible input
Back
A. Telephone Interface: Used to connect an analog phone line to the INTERACT
B. RS-232 Control Port: Used to connect to the Interact Software or control from a 3rd part controller such as AMX or Crestron
C. Link In: Link input used to connect other INTERACT PRO peripheral devices ONLY
D. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphone
and/or line level inputs
E. Line In: Mini-terminal push-on block connector for line level inputs only
F. Line Out: Mini-terminal push-on connector for line-level outputs
G. Power Adapter Input: 12 VDC 2.5 amp
- 40 -
Connecting the INTERACT PRO and INTERACT 8i
Connecting the INTERACT PRO and INTERACT 8i to external INTERACT peripherals and external
devices is similar to the process used to connect Converge™ and Converge Pro devices.
Connections to microphones, amplifiers, etc. are made through the Phoenix connectors on
the back panel of the INTERACT. (Remember: eight additional microphone inputs are
added by connecting an INTERACT 8i, totaling 16 microphone inputs.)
Connections between the INTERACT PRO, INTERACT 8i, INTERACT COM and other INTERACT devices are typically made through the Link ports on the back panels of the respective
units
Video Conferencing units can be connected directly to the INTERACT PRO
Wireless connections can be configured through the INTERACT software
PCs running Softphone software, Video conferencing applications and equipment can be
connected through an INTERACT COM unit to either an INTERACT 8i (connected to an INTERACT PRO) or an INTERACT PRO
Enterprise Handsets are also connect via the INTERACT COM
The diagram below illustrates a possible configuration scenario.
- 41 -
INTERACT PRO 8i
The INTERACT PRO 8i is an 8-microphone channel expansion unit, using an RJ-45 cable to
connect with the INTERACT PRO mixer.
Features of the INTERACT 8i include:
Front
A. On/Off hook indicator
B. Microphone Indicator: Indicators show which microphone channels are active
C. Output Metering: Shows current meter level of output chosen as volume channel in the Dialer
Window
Back
A. RS-232 Control Port: Only used for firmware recovery. Cannot be used with a third party control system such as AMX, Crestron or an INTERACT Dialer
B. Link Out: Link output to connect ONLY to other INTERACT PRO peripheral devices
C. Link In: Link input to connect ONLY to other INTERACT PRO peripheral devices
D. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphone
and/or line level inputs
E. Power Adapter Input: 12 V D/C, 2.5 Amp
- 42 -
DEVICE TOOLBOX - INTERACT PRO
The audio settings for many common auxiliary audio devices such as video codecs, video
playback devices, amplifiers and sound cards, have been pre-configured for optimal performance
with the INTERACT PRO system. These devices are listed in the Device Toolbox section.
Note: If your device is not listed, you can configure it manually or add it to the Device
Toolbox using the Device Toolbox Editor.
Adding a Device
Adding Devices to the Device Toolbox
1. Click the plus sign (+) to expand a category.
2. Right-click the category name and select Device Toolbox Editor.
3. Click the Add button.
4. From the Device Type dropdown, choose the category of device you're adding. Enter a Manufacturer name into the Manufacturer field and a Model name/number into the Model field.
5. If the device uses a Stereo connection, click the Stereo radio button. This setting enables
input/output assignment for the stereo channels.
6. EQ sliders for the Low, Mid and High frequency ranges. Adjust the EQ sliders to set a
desired sound quality level for each device.
7. Use the Output Gain slider to adjust the default output level for your device.
8. Click OK to save, Cancel to abandon the changes.
Editing Devices
1. Click the plus sign to expand the category with the device you want to edit.
2. Right-click the device to edit, click Edit.
3. Follow steps 4-7 from Adding Devices to the Device Toolbox to complete the edit process.
4. Click OK to save, Cancel to abandon the changes.
Deleting Devices
1. From the Device Toolbox click the listed device you wish to delete.
2. Click the Delete button, when the Confirm dialog box appears, click Yes to complete the
device removal.
Using Pre-Configured Devices
Users can click on a device from the Toolbox and drag it into the Flow Window, where it's added
to the channel they wish to configure (for example: a microphone is dragged into the Flow and
dropped onto Mic Input 3). Once the device is added an icon appears next to that Channel
Number. Click any Mic Input to launch the dialog window (in this case, the Mic Input dialog). This
example shows the microphone we added Connected To Mic Input 3. Repeat this process for any
device on any of the Channels you wish you configure with a pre configured device.
If an INTERACT 8i is connected to the PRO unit, click the Enable check box in the 8i Mics Flow to
add Mic Inputs 9-16. Microphones and PTT Microphones can now be dragged from the Device
Toolbox onto these available inputs.
Right-click a device in the Flow Window (e.g. the microphone we dropped onto Mic Input 3) and
click Clear Device to remove it from that Channel.
- 43 -
PTT Microphones and Microphones
Push-to-Talk microphones require a separate add/edit procedure.
1. In Device Toolbox, expand the PTT Microphone section
2. Double click one of the selections to launch the Edit or Add Device window (pictured
above)
3. Device Type, Manufacturer and Model are listed along the top row.
4. Adjust Coarse Gain, Fine Gain, activate Phantom Power (if the microphone requires
power) and adjust PTT Threshold using the various adjustments along the second row.
Phantom Power sends power from the mixer to the microphone. Use this only
if the PTT microphone you are using specifically requires this setting.
PTT Threshold: Set this to the level needed for your object.
Phase, Add Filter and Remove Filter are discussed in Processing section
of this document.
Microphones
Microphones are handled exactly like PTT Microphones with the exception of PTT Threshold.
Follow the steps above to create a microphone object.
- 44 -
MIC SETTINGS - INTERACT PRO
The Mic Settings window is used to customize and configure the audio from the various
microphones that are connected to a Mic Input.
Users can change the input label by clicking the text box next to the desired input label (for
example: Input2). Replace the default label with a new name for the input.
Level Tab
Connected To: Shows make and model of pre-configured device dropped on channel, if
one was used
Coarse Gain: Use the slider to adjust Coarse Gain for each of the 8 Mic Inputs independently
Fine Gain: Use the slider to adjust Fine Gain for each Mic Input independently
Level Meter: Displays current Post Gain levels for each Mic Input
ALC: Click the ALC button to activate Auto Level Control for each Mic Input independently
Mute: Click Mute to mute each input independently
P Pwr: Click the P Pwr(on by default) button to activate/deactivate phantom power on each
Mic Input independently
Processing Tab
System Settings: AEC requires a physical output reference to track output gain changes.
Therefore when using virtual AEC references, you must use output gain tracking to provide
level information to the AEC process. Choose the appropriate output or outputs for the AEC
to track gain changes on when using the Virtual Reference(s).
If you are using Mono mode, only one AEC reference is used. If you are using Stereo
Mode, both AEC references are used.
Note: Only use stereo mode if using true left and right channels.
AEC: Click the AEC button (on by default) to toggle Acoustic Echo Cancellation on and off.
The radio buttons below set the strength of the NLP (Non-Linear Processing) setting.
o NLP: Default is Soft. Click a radio button to set the Non-Linear Processing level or
deactivate the feature. Setting the NLP to higher levels may affect the full duplex
capabilities of your conferencing system.
NC: Click the NC button (on by default) to toggle Noise Cancellation on and off, use the
slider to adjust Cancellation Depth. Use the lowest amount of depth as possible for best
audio performance.
Enable PTT: Check the PTT box to enable Push-to-Talk. To set up PTT you must activate
the Pre gain meter by selecting the check box. Muting your PTT microphone at the microphone element. Watch the Pre gain meter for the highest level, this is the electronic noise of
you PTT Microphone connecting. Set the PTT threshold to this level. Now when the PTT microphone is muted and the pre gain meter reaches the set level, the microphone channels AEC
will freeze adaption and stop any echo artifacts from being transmitted to the far end of the
conference.
- 45 -
l
Filter: Click to apply filtering to each independent Mic Input.
Start by clicking Add Filter
Adjust the filter placement by moving the point along the grid (Hz, dB/deg).
n Alternatively, press the Table View button to toggle the display between
graph view and table view. Table view displays filter settings in table format for
all filters configured for the input channel. Clicking on a row in table view
selects the filter, displays the current settings for that filter, and allows you to
edit the values in the setting fields. Changes made in the setting fields are
immediately reflected in the table.
To adjust the active filter, click the fields along the top row.
n Active Filter: Selects the filter to adjust
Type: Sets the type of filter applied
Frequency: Use the Frequency selector box to set the center frequency (in
Hertz) for the filter you are configuring. Range is from 20 Hz to 20 kHz in 1Hz
increments. The default is 1 kHz.
Gain (Available for PEQ filters only): Use the Gain selector box to set the gain
value for the filter you are configuring. Range is from -15 to 15dB. The default
is 0dB.
Q (Available for Notch and PEQ filters only): Use the Q (Quality Factor) selector box to select the ratio of the center frequency divided by the bandwidth. Q
is the inverse of bandwidth, and the two parameters are linked. Therefore
changing the Q value also changes the bandwidth value. Range is from .18 to
28.85.
Bandwidth (Available for Notch and PEQ filters only): Use the Bandwidth
selector box to set the difference between the upper and lower points of a filter’s audio passband. Bandwidth is the inverse of Q, and the two parameters
are linked. Hence changing the bandwidth value also changes the Q value.
The range is .05 to 5.00 octaves.
Bypass: Use the Bypass checkbox to bypass the currently selected active
filter. This feature allows you to configure different filters and save them for
future use without having to recreate them.
Press the Phase button to display the phase relationship of the graphed frequency
response (appears as a gray line on the active filter graph). The phase scale appears
on the right vertical axis of the graph.
Click Bypass Allto bypass all filters for the selected input channel. The filters are
grayed out in graph view, and the bypass status is shown as on in table view.
Click Remove Filter to delete the selected filter
Click Close to apply settings and close the window
Available Filters
There are five configurable filter types available:
- 46 -
All Pass: Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase of
the audio signal at the set frequency.
High Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.
Low Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.
Notch: Center frequency range is 20.00Hz to 20.00kHz. Bandwidth is from .05 to 5.00
octaves in .01 octave increments. Level is fixed at -80dB.
o
PEQ (Parametric Equalizer): Center frequency range is 20Hz to 20kHz in .01Hz
increments. Bandwidth is .05 to 5 octaves in .01 octave increments. Level range is 15 to +15dB in 0.5dB increments.
Gating Tab
Max Number of Microphones: Max number of Microphones is 1-8 or All. If you are using
an INTERACT PRO All is equal to 8. If an INTERACT 8i is linked to the PRO All is equal to 16.
Gate Mode: Choose Auto, Manual On, Override On or PA Adaptive
o Select the Manual On radio button to gate the channel on, or Manual Off.
PA Adaptive Mode: A gating configuration setting that uses the audio level on a
specified output as the new ambient level when audio is present at the power amplifier. This prevents loudspeaker audio from gating on the mic while still allowing
people in the room to gate on microphones when they speak (provided that their
voices are louder than the loudspeaker audio). For example, you might decide to play
background music from a CD player during a presentation. PA Adaptive Mode allows
you to use the output routed from the CD player as the ambient reference to prevent
the CD player’s audio from gating on microphones. The default is off.
Adjust the sliders to modify Gate Ratio, Hold Time and Off Attn
o Gate Ratio: Specifies how much louder than the ambient level the audio level must
be before the channel automatically gates on. The gate ratio range is from 0 to 50dB.
The default is 15dB.
Hold Time: Determines how long the channel stays gated on after the audio falls
below the Gate Ratio threshold. The hold time range is from .1 to 8.0 seconds. The
default is .3 seconds.
Off Attenuation: Sets the amount of level reduction applied to a channel when it is
gated off. The range is from 0 to 60dB. The default is 12dB.
Decay Rate: Determines how fast a channel gates off after the Hold Time expires.
The default is Medium.
Manual Off: Manually setting the channel to gate off, which applies the off attenuation level to that channel.
Check the Chairman Override box to provide gating priority of the selected mic over
any of the others. When a mic with Chairman Override enabled gates on, all mics
which do not have Chairman Override enabled will gate off.
AEC Meter
This tab provides monitoring information for the INTERACT PRO AEC functionality. The three
graphs report AEC levels for Echo Return Loss, Echo Return Loss Enhancement and Total
Echo Reduction on each Mic channel. This tab also provides a mute/gating led on each mic
channel. If the LED is lit Red, that channel is muted.
Echo Return Loss(ERL): Shows the difference between the reference signal level and the
input level to the echo canceller. This is an average meter that updates when a receive-only
signal is present.
Echo Return Loss Enhancement(ERLE): Shows the loss through the echo cancellation
and non-linear processing chain—the difference of the two levels. This is an average meter
that updates when a receive-only signal is present.
Total Echo Reduction: Shows the total ERL and ERLE reduction. This is an average meter
that updates only when a receive -only signal is present.
- 47 -
MIXER CONSOLE - INTERACT PRO
The Mixer Console allows you to create mixes of audio and send them to specific outputs using a
matrix array similar to the ClearOne Converge™ Pro line. This allows you greater flexibility in setting
up your conferencing environment. The audio inputs are shown along the left side of the window
and the audio outputs are along the top.
Note: There are several routing paths that are inactive. This is to prevent audio from
being routed back to the source and creating feedback.
Mixer Options
Any number of input-to-output connections can be made in the matrix, with level control at each
cross point. Any input or combination of inputs can be routed to any output or combination of
outputs.
The matrix appears with the current routing configuration displayed for all channels. The
functionality of the matrix screen is described in the following sections.
The routing legend shows the status of cross points using colored cells that mark the intersection
or cross point of the routing from input to output. The color of the cross point cell identifies the
input type:
Input Routing
To route an input to an output, click in the routing matrix at the intersection between the input
and the output. A mic input can be designated as gated (yellow). All other input cross points
will be colored green.
Note: The current audio level to the nearest dB is shown in cross point cells.
Black cells are restricted routing paths which prevent Telco, Headset RX, USB RX and Processing
channels from being routed back to themselves.
Clear Matrix Button
Press the Clear Matrix button to clear ALL current matrix settings. A Confirm dialog appears
asking you to confirm the clear matrix operation. Use caution when using this feature because the
operation cannot be undone.
Audio Routing Matrix
The numbers and letters along the top and left side of the matrix show the cross point
coordinates. The Labels for each channel are also shown to make them easy to identify. As you
move the cursor over the matrix, the labels for the channels are highlighted in white for each cross
point.
Note: Clicking on a channel label opens the Channel screen for that channel group,
allowing you to modify the channel label and change channel configuration settings
as needed.
Cross Point Shortcut Menu
Cross Point Level Control
To adjust the level for a cross point, right-click on the cross point and select Cross Point from the
shortcut menu. The Cross Point Attenuation slider appears. Move the slider or use the selector box
to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The
default is 0dB.
Note: Your changes are made in real time
Copy and Paste Cells
You can copy a single cell using the shortcut menu options. To copy a cross point, click the cell to
copy, press  to copy, then move the cursor to the empty cell you wish to paste, press
. The cross point will be pasted into the empty cell. Alternatively, right click the cell with
your mouse and use the copy/paste menu.
- 48 -
Virtual Reference Outputs
The INTERACT PRO allows the user to set up to two Virtual References.
Virtual AEC References allow you to combine multiple audio sources to create a single echo
cancellation reference, such as video conferencing and teleconferencing combined. In these and
some other applications, using virtual AEC references improves AEC performance.
The two virtual references are shown on the far right side of the Matrix.:
Use virtual references when your output to the amplifier contains audio not wanted in the Acoustic
Echo Cancellation Reference, such as local microphones. Route the inputs that contain audio that
needs to be canceled, like "receive from telco" or video codecs, (etc.) to your virtual reference(s).
This gives you the capability to reinforce local microphones into the room and not have them
included in your reference.
Note: If the channels selected for a virtual reference use Processing or Faders, you
should select the processing or fader channel as the virtual reference source. This
provides the AEC process with the most accurate reference for the signal, thereby
providing faster convergence and more accurate AEC performance.
When using virtual references, you must assign an output to that virtual reference in order to track
audio level changes. This output will typically be the output feeding your local room amplifier. If
this is not done correctly, echo may be heard at the far end when level changes are made.
- 49 -
LINE INPUT SETTINGS - INTERACT PRO
The Line Input Settings window is used to customize and configure the audio from the auxiliary
device that is connected to the Line In phoenix connectors on the INTERACT PRO mixer. Line Input
devices include video codecs, CD players and sound cards.
Note: Many of the most common Line Input devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Input Settings
Click the Input icon to open the Input Settings window.
Users can change the input label by clicking the text box next to the desired input label (for
example: Input2). Replace the default label with a new name for the input.
Level Tab
Connected To: Displays the Make and Model of equipment attached to that channel.
Input Gain Adjusts the line input gain for that channel.
The input level is monitored through thePost Gain Level meter. You must select the checkbox in order to activate the meter.
A Mute button is provided to silence the specific channel.
Equalization
Increase and decrease the Low, Mid and High frequencies using the Equalization sliders. Levels
can be adjusted from +12 dB to – 12 dB.
Learn about Equalization
Equalization in INTERACT Software is very similar to bass and treble adjustments on a
stereo. Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users. Using this feature
is optional.
Meters and Volume
Adjusting Volume
1. Get an audio signal from the line input device
2. Activate the meter
3. Adjust the audio level using the Volume slider
Learn about using Meters
- 50 -
The meters are peak meters measuring the audio level. The meter bars move from green to
yellow to red as the volume increases. The red bars indicate that the audio is too loud and is
being clipped or cut off.
PRESETS - INTERACT PRO
Presets for an entire device configuration can be saved for the INTERACT PRO (maximum of 4).
Presets save the configuration currently running on the INTERACT PRO. When the Preset is run it
re-configures every setting on the unit.
Settings not saved to a Preset include: network, RS-232, phonebook, regional, on/off hook state of
telco, telco configuration properties and meter activation.
Saving a Preset
1. Make all changes to your configuration you want included in the Preset.
2. In the Flow Control, click Presets
3. Enter a name into one of the available slots
4. Click Save to store the current configuration
5. Click yes to confirm saving or no to cancel
6. Click Close to exit the Preset window
Running a Preset
1. In the Flow Control, click Presets
2. Click the Run button which corresponds to the preset you wish to load
3. Click Close to exit the Preset window
- 51 -
DIALER - INTERACT PRO
In addition to the INTERACT Controller, you can manage calls through the Dialer in INTERACT
Software. You can dial a number, redial the last dialed call, and disconnect calls. You can also use
flash settings, mute the microphones, adjust call volume and change between Telco and OCS
modes.
Making and Receiving Calls
Open the Dialer
Note: A connection must be present for the dialer to work on the AT. A connection is
not necessary for the INTERACT PRO.
Click the Dialer icon on the flow window.
Make a call
1. While connected to an active phone line, click the ON/OFF key. You will hear a dial tone.
2. Dial the number as you would on a standard phone. The number appears on the LCD screen
as it dials.
Note: You can also pre-dial the number and then press the ON/OFF key to connect
the call. Press and hold the pound key (#) to enter a pause in the dialing string.
Call a Phonebook number
1. Select the number in the Phonebook list. The name and number appear in the display window.
2. Click On/Off button to dial the call.
Tip: You can also double-click the number in the Phonebook list to initiate a call.
End a call
Click the On/Off button.
Redial a number
Click the Redial button.
Send a Flash signal
- 52 -
If your telephone service includes call transfer, call waiting or conference calling, you can
use the Flash key. Refer to your local telephone service provider for details.
Call Settings
Mute/Unmute microphones (All Mic channels)
1. Click the Mute button to mute all microphones.
2. Click the Mute button again to unmute all the microphones.
Adjust call volume
Use the Up and Down buttons to adjust the call volume to the desired level. This adjusts the
output chosen in the output channel drop down list.
Return to the Configuration screen
Click the Switch to Flow Window button to return to the configuration screen.
Mode
Click either the OCS (Office Communicator Suite) button to communicate via Microsoft™
Office Communicator or Telco to switch the dialer back to its normal communication mode.
- 53 -
COMMUNICATIONS SETTINGS - INTERACT PRO
Your INTERACT system can be controlled through the network or through serial connection and
USB.
Network Settings
Note: Contact a Network Administrator for information on current network settings
and permissions. Settings must be applicable to NetBIOS protocols.
Change IP Settings
1. Create a unique network name and enter it in the Network Name field (default is ClearOne.)
2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be
filled in.
3. If your network is not DHCP-enabled or if you require a static IP address, clear the Use
DHCP check box and enter the IP, Subnet and Gateway addresses.
4. Select Use DNS if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address.
5. Click OK to save the settings and close the window.
Set Up IP Filtering
Enter specific IP addresses that will be allowed to access the INTERACT system.
IP filters allow you to restrict access to your INTERACT system. Only computers with the specified
IP address can connect to INTERACT. You can specify a range of IP addresses by using zeros.
For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to
192.168.105.254 range to access the INTERACT system.
User/Password
To change or set a user name and password please do the following:
1. Click the User/Password button\
2. Enter a new user name in the User Name field
3. Enter a new password in the Password field
4. Enter the password again in the Confirmation field
5. Click OK to set the new user name and password or Cancel to discard the information
Serial Tab
The serial tab allows you to adjust settings for the Control Port.
- 54 -
Baud Rate: Adjusts the data rate for the port -- default is 57600 baud.
Flow Control: This setting manages the data rate between two data nodes, preventing a fast
sender from "outrunning" a slow receiver. The default for this setting is "On".
Radio Settings - INTERACT PRO and AT
The Radio Settings tab allows the user to customize wireless settings for INTERACT components.
Click Radio Enable to activate/deactivate the wireless radio used by the INTERACT
hardware.
Radio Frequency is selected by clicking on and selecting a frequency from the Radio
Frequency drop box.
Use the Radio ID drop box to assign a unique ID to your INTERACT device.
Clear Channel Assessment
Clear Channel Assessment scans and reports the best radio channel for your INTERACT device.
Click Run to start this process.
Enable Radio Statistics
Click the Enable Radio Statistics check box to display Link Quality, RSSI Level and Packet
Error statistics for the device.
Click OK to save your changes.
- 55 -
COM SETTINGS - INTERACT PRO
To adjust COM settings on the INTERACT PRO, please do the following.
1. Click the Enable box in the COM Settings flow.
2. Click the COM Settings flow box to launch the COM Settings window.
Level
USB Tx: Adjusts the USB transmit levels
USB Rx: Adjusts the USB receive levels
Headset Tx: Adjusts the Headset transmit levels
Headset Rx: Adjusts the Headset receive levels
Meter: Represents the audio levels (in decibels) for each Level setting.
Mute: Independently mutes the specific channel
ALC: Automatic Level Control - maintains a consistent level on the Headset Rx channel.
NOM: (Default on) Number of Open Mics - As more mics gate on the output level increases
therefore a constant channel must be maintained. As number of mics double, the NOM
drops the level at output by 3dB. This way a constant is maintained as mics gate on and off.
LEC: (Default on) Line Echo Cancellation - suppresses echo when activated.
NLP: (Default on) Click the NLP button to activate Non-linear Processing.
Configuration
USB Configuration
Standard USB Mode/Office Communicator Mode: Chooses between either Standard USB
Mode or Office Communicator Mode (used only with Microsoft Office Communicator).
Headset Configuration
Telephone Set: Click the drop down to select the telephone set you will use with the Headset
configuration. This automatically changes the pin out and gains for that phone. If you wish to
use a phone not in the list you can choose Custom and change the settings manually.
RJ 11 Pin Out: Choose the drop down setting which best describes your pin out configuration.
Coarse Speaker Gain: Adjusts coarse speaker gain for the headset jack
Coarse Mic Gain: Adjusts coarse mic gain for the headset jack
- 56 -
TELCOS - INTERACT PRO
You can set user Telephone Preferences as well as Country and Flash settings in the Telephone
Settings window.
Telephone Settings
Preferences
Select 2 Rings or 4 Rings for the Auto Answer setting, or select Disabled if you want to
manually answer calls.
Select Auto Disconnect if you would like INTERACT to disconnect when it detects loop-drop
or call progression.
Audible Connect: Default setting - On. Audible Connect is a courtesy tone letting the user
know when the phone is on or off hook.
Configure Ringer
Select from three available ringer melodies or deactivate the ringer. Click Ringer Test to
hear selected melody.
Adjust ringer volume using the Ringer Level slider.
Program Local Number
Enter the Local Number for the INTERACT system. This will display on the tabletop controller
LCD.
Configuration
Select the Country or region where the phone is being used (default is US/Canada)
Adjust the Flash Setting to the appropriate level for your Country and click OK or Cancel to
save your settings.
Level
Receive ALC (Auto Level Control) is activated by default. ALC keeps the telephone audio
level consistent with audio levels coming from other sources.
o Telco Receive Volume allows you to adjust incoming volume when ALC is turned
off.
Clear Effect:Click this button to activate Clear Effect
Telco Transmit Volume allows you to adjust outgoing volume (always available)
Click NOM (Number of Open Mics/Constant Level) to toggle NOM on and off. NOM
maintains a constant output level by automatically adjusting gain levels based on the
number of mics gated on and routed to the selected output channel. NOM reduces
the output level proportionally by 3dB for every doubling in the number of open mics.
By default NOM is active.
Click OK or Cancel to save your settings.
- 57 -
PROCESSING SETTINGS - INTERACT PRO
Users can change the processing label by clicking the text box next to the desired processing label (for example: processing2). Replace the default label with a new name for the
channel.
Level Tab
Filter Button
Filter: Click to apply filtering to each independent Processing channel.
Start by clicking Add Filter
Adjust the filter placement by moving the point along the grid (Hz, dB/deg).
n Alternatively, press the Table View button to toggle the display between
graph view and table view. Table view displays filter settings in table format for
all filters configured for the input channel. Clicking on a row in table view
selects the filter, displays the current settings for that filter, and allows you to
edit the values in the setting fields. Changes made in the setting fields are
immediately reflected in the table.
To adjust the active filter, click the fields along the top row.
n Active Filter: Selects the filter to adjust
- 58 -
Type: Sets the type of filter applied
Frequency: Use the Frequency selector box to set the center frequency (in
Hertz) for the filter you are configuring. Range is from 20 Hz to 20 kHz in 1Hz
increments. The default is 1 kHz.
Gain (Available for PEQ filters only): Use the Gain selector box to set the gain
value for the filter you are configuring. Range is from -15 to 15dB. The default
is 0dB.
Q (Available for Notch and PEQ filters only): Use the Q (Quality Factor) selector box to select the ratio of the center frequency divided by the bandwidth. Q
is the inverse of bandwidth, and the two parameters are linked. Therefore
changing the Q value also changes the bandwidth value. Range is from .18 to
28.85.
Bandwidth (Available for Notch and PEQ filters only): Use the Bandwidth
selector box to set the difference between the upper and lower points of a filter’s audio passband. Bandwidth is the inverse of Q, and the two parameters
are linked. Hence changing the bandwidth value also changes the Q value.
The range is .05 to 5.00 octaves.
Bypass: Use the Bypass checkbox to bypass the currently selected active
filter. This feature allows you to configure different filters and save them for
future use without having to recreate them.
Press the Phase button to display the phase relationship of the graphed frequency
response (appears as a gray line on the active filter graph). The phase scale appears
on the right vertical axis of the graph.
Click Bypass Allto bypass all filters for the selected input channel. The filters are
grayed out in graph view, and the bypass status is shown as on in table view.
Click Remove Filter to delete the selected filter
Click Close to apply settings and close the window
Available Filters
There are eight configurable filter types available:
All Pass: Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase of
the audio signal at the set frequency.
CD Horn: Horn drivers commonly used in arrays in arenas and auditoriums have an
inherent 6dB/octave high frequency rolloff. The CD Horn EQ compensates for this
characteristic.
High Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.
High Shelving: Provides boosting or attenuation of frequencies above a designated
frequency. The transition between the spectrum above and below the designated
frequency occurs at a fixed 6dB/octave rate. The gain or loss above the corner
frequency is adjustable to +/- 15dB.
Low Pass: Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.
Low Shelving: Provides boosting or attenuation of frequencies below a designated
frequency. The transition between the spectrum above and below the designated
frequency occurs at a fixed 6dB/octave rate. The gain or loss below the corner
frequency is adjustable to +/- 15dB.
Notch: Center frequency range is 20.00Hz to 20.00kHz. Bandwidth is from .05 to 5.00
octaves in .01 octave increments. Level is fixed at -80dB.
PEQ (Parametric Equalizer): Center frequency range is 20Hz to 20kHz in .01Hz
increments. Bandwidth is .05 to 5 octaves in .01 octave increments. Level range is 15 to +15dB in 0.5dB increments.
Compressor Button
The Comp button opens the Compressor window.With the compressor you can change the gain
transfer characteristics of the signal path and control the dynamics of a signal.
Select the Enable Compressor check box to activate the compressor.
Post Cmprs Gain: Adjust the compressor gain with the gain slider.
The graph reflects the input/output decibel levels with the gain setting you select.
Threshold determines the RMS level at which the compressor begins to operate.The range
is from -60 to +20dBu. Default is 0dBu.
Ratio changes the rate of compression applied to the input signal as the signal exceeds the
threshold level.The range is 1:1 to 1:20dB. Default is 1:1
Attack determines how quickly compression is enabled. It is calibrated in milliseconds.The
range is 0 to 100ms in .5ms steps. Default is 10ms.
Release determines how quickly compression is disabled.The range is 100ms to 2 seconds, in 10ms steps. Default is 500ms.
Input meter: This peak meter shows the level of the signal as it enters the compressor.
Compression meter: This peak meter shows the instantaneous compression value at a
given time.
The Mute button silences each processing channel independently.
Gain: The slider independently adjust the gain level for each processing channel. Levels for each
channel are reported in the corresponding meter.
The meter displays post processing and post gain levels.
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OUTPUT SETTINGS - INTERACT PRO
The Output Settings window is used to customize and configure the audio being sent to the
auxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devices
include video codecs, CD players, amplifiers and sound cards.
Note: Many of the most common Line Output devices have been pre-configured for
optimal performance with the INTERACT system. These devices are listed in the
Device Toolbox.
Adding a Device Label
Users can change the device label by clicking the text box next to the desired output label
(for example: Output 2). Replace the default label with a new name for the output.
You can also add your Playback device to the Device Toolbox using the Device Toolbox
Editor, which allows you to specify the Manufacturer and Model.
Levels
Level Tab
1. Adjust the Output Gain using the slider control. Output Levels are monitored via the Output
Level meter.
2. Click NOM (Number of Open Mics/Constant Level) to toggle NOM on and off. NOM maintains a constant output level by automatically adjusting gain levels based on the number of
mics gated on and routed to the selected output channel. NOM reduces the output level proportionally by 3dB for every doubling in the number of open mics. By default NOM is active.
3. Click Mute to silence the channel.
- 60 -
COMPLIANCE
WARNING: The country code must be set correctly in the INTERACT software to
ensure that the unit operates properly when connected to the telco network, and that
it complies with the country’s telco requirements. Changing this code to a country
other than the intended country of operation might cause INTERACT PRO &
INTERACT AT devices to be non-compliant.
FCC Part 15/ICES-003/RSS-210 Compliance
FCC ID:FBICOM (INTERACT COM-W)
FCC ID:FBIDIALER (INTERACT DIALER-W)
IC:1970A-COM (INTERACT COM-W)
IC:1970A-DIALER (INTERACT DIALER-W)
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules and Industry Canada ICES-003. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his/her own expense.
This device complies with Part 15 of the FCC Rules and Industry Canada ICES-003. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received including interference that may cause
undesired operation.
Changes or modifications not expressly approved by ClearOne Communications could void the
user’s authority to operate the equipment.
This equipment must be installed by qualified professionals or contractors in accordance with
FCC Part 15.203 & IC RSS-210, Antenna Requirements. Do not use any antenna other than the one
provided with the unit.
This device has been designed to operate with the antenna listed below, and has a maximum gain
of 2.0 dB. Antennas not included in this list of having a gain greater than 2.0 are strictly prohibited
for use with this device. The required antenna impedance is 50 ohms.
Pulse Model W1030
To reduce potential radio interference to other users, the antenna type and its gain should be
chosen that the Equivalent Isotropic Radiated Power (E.I.R.P.) is not more than that permitted for
successful communication.
FCC/IC RF Radiation Exposure Statement
This equipment complies with the FCC/IC radiation exposure limits set forth for portable
transmitting devices operating in an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance.
The equipment should only be used or installed at locations where there is normally at least a
20cm separation between the antenna and all persons.
NOTE: The DIALER-W contains an internal antenna while the COM-W uses an
external antenna.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Changes or modifications not expressly approved by the party responsible could void the
user’s authority to operate this equipment.
- 61 -
FCC Part 68 Compliance
US:FBIBR00BINTERACT
Ringer Equivalence Number (REN): 0.0B(ac)
This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA . The
mixer unit of this equipment contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.
The REN is used to determine the number of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to the line, as determined by the total
RENs, contact the telephone company to obtain the maximum RENs for the calling area. The REN
for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. If advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make the necessary modifications to maintain
uninterrupted service.
This equipment uses an RJ11C jack that is used to connect this equipment to the premises wiring
and telephone network. This RJ11C jack complies with the applicable FCC Part 68 Rules and
Requirements adopted by the ACTA . A compliant telephone cord and modular plug is provided
with this product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details. WARNING: The country code must be set
correctly in Console to ensure that the unit operates properly when connected to the telco network,
and that it complies with the country’s telco requirements. Changing this code to a country other
than the intended country of operation might cause Converge Pro devices to be non-compliant.
304
If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley
Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and
warranty information. If the equipment is causing harm to the telephone network, the telephone
company may request you to disconnect the equipment until the problem is resolved.
No user serviceable parts are contained in this product. If damage or malfunction occurs, contact
ClearOne Communications for instructions on its repair or return.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information. This
equipment cannot be used on telephone company provided coin service.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
- 62 -
Electrical Safety Advisory
This equipment uses AC power which can be subjected to electrical surges, typically lightning
transients which are very destructive to customer terminal equipment connected to AC power
sources. The warranty for this equipment does not cover damage caused by electrical surge or
lightning transients. To reduce the risk of this equipment becoming damaged it is suggested that
the customer consider installing a surge arrestor.
IC COMPLIANCE
IC: 1970A-INTERACT
Ringer Equivalence Number (REN): 0.0B(ac)
NOTICE: The term “IC” before the certification/registration number signifies that Industry of
Canada technical specifications were met.
This certification means that the equipment meets certain telecommunications network protective
operational and safety requirements. The Department does not guarantee the equipment will
operate to the user’s satisfaction.
The REN is used to determine the number of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to the line, as determined by the total
RENs, contact the telephone company to obtain the maximum RENs for the calling area. The REN
for this product is listed above.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the companies inside wiring associated with
a single line individual service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by ClearOne Communications. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment. Users should ensure for their own protection that
the electrical ground connections of the power utility, telephone lines and internal metallic water
pipe system if present, are connected together. This precaution may be particularly important in
rural areas.
- 63 -
EUROPEAN COMPLIANCE
Conformity of the equipment with the guidelines below is attested by the CE mark.
EC Declaration of Conformity
Manufacturer’s
Name:
Manufacturer’s
Address:
Model:
ClearOne Communications
Edgewater Corporate Park South Tower
5225 Wiley Post Way, Suite 500
Salt Lake City, Utah 84116 U.S.A.
INTERACT PRO, INTERACT AT, INTERACT MIC, INTERACT MIC EX,
INTERACT Dialer, INTERACT Dialer-W, INTERACT COM & INTERACT
COM-W
Declares that the product(s) listed above conform(s) to the following Council Directive(s): 1999/5/EC Radio equipment and Telecommunications Terminal Equipment
(R&TTE) Directive.
Product Standard(s) to which Conformity of the Council Directive(s) is declared:
EMC - 89/336/EEC “Electromagnetic Compatibility (EMC) Directive”:
EN 55022: 2006
(Emissions)
Information technology equipment - Radio disturbance characteristics Limits and methods of measurement.
EN 55024: 1998
(Immunity)
+A1+A2
Information technology equipment - Immunity characteristics -Limits and
methods of measurements.
EN 61000-4-2:
2009
Electrostatic Discharge Immunity
EN 61000-4-3:
2006
Radiated RF Immunity
EN 61000-4-4:
2004
Electrical Fast Transients Immunity
EN 61000-4-5:
2005
Lightning Surge Immunity
EN 61000-4-6:
2009
Conducted RF Immunity
EN 61000-4-8:
1993
Power Frequency Magnetic Field Immunity
EN 61000-4-11:
2004
Voltage Dips and Voltage Interruptions
Safety - 73/23/EEC “Low Voltage Directive (LVD)”:
IEC 60950-1: 2001
- 64 -
Safety of Information Technology Equipment, Including Electrical Business E equipment.
Telecom & Radio - 1999/5/EC Radio equipment and Telecommunications
Terminal Equipment (R&TTE) Directive:
Telecom – (INTERACT PRO & INTERACT AT):
ETSI ES 203 021 1, 2 and 3
Access and Terminals (AT ); Harmonized basic attachment requirements
for Terminals for connection to analogue interfaces of the Telephone Net
works; Update of the technical contents of TBR 021, EN 301 437, TBR
015, TBR 017; Part 1: General aspects, Part 2: Basic transmission and
protection of the network from harm, Part 3: Basic Interworking with the
Public Telephone Networks.
Radio Equipment – (INTERACT Dialer-W & INTERACT COM-W):
EN 300 328 V1.6.1
(2004-11)
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission systems; Data transmission equipment operating in
the 2,4 GHz ISM band and using wide band modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the
R&TTE Directive.
RoHS - 2002/95/EC Restriction of the Use of certain Hazardous Substances in Electrical and
Electronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic Equipment (EEE).
We herein certify that the products listed above are in compliance with the EU directive
2002/95/EC and EU directive 2002/96/EC.
We, the undersigned, hereby declare that the equipment specified above conforms to the above
directives and standards. Date of Issue: January 12, 2010
Legal Representative in Europe
/s/ Tracy Bathurst
Signature
Tracy Bathurst
CSO
- 65 -
Australia Compliance
In the event of main power failure, INTERACT equipment will become inoperable with regard to
making telephone calls.
China Compliance
警告：
危
：
警告：
回收：
警告：
接地
示
New Zealand Compliance
In the event of main power failure, INTERACT equipment will become inoperable with regard to
making telephone calls.
All persons using INTERACT equipment for recording telephone conversions shall comply with
New Zealand law, which requires that at least one party to the conversation be aware that the
conversation is being recorded. In addition, the principles enumerated in the Privacy Act of 1993
shall be complied with in respect to the nature of any personal information collected, the purpose
of this collection, how it is used, and what is disclosed to any other party.
- 66 -
South Korea Compliance
해당무선설비기기는 운용
중 전파혼신가능성이 있음
English Translation: This radio device has the possibility of radio interference during operation.
2.4GHz RF Warning Message:
해당무선설비기기는 운용 중 전파혼신가능성이 있으므로 인명안전
과 관련된 서비스는 할 수 없습니다
English Translation: This radio device is not allowed to be used for human safety since it has the
possibility of radio interference during operation.
EMC (Class A) Warning Message:
이 기 기 는 업 무 용 (A급 )으 로 전 자 파 적 합 등 록 을 한 기 기 이 오 니 판 매
자또는 사용자는 이 점을 주의하시길 바라며, 가정 외의 지역에서
사용하는 것을 목적으로 합니다.
English Translation: The equipment is for business use (Class A), and has acquired electromagnetic conformity registration. Sellers and users are required to take caution in this regard.
Taiwan Compliance
NCC Warning Message in Chinese:
經 型 式 認 證
可 ；
公 司、
率、
加 大 功
低 功 率 射 頻
干 擾 合 法 通
即 停 用 ；
並
前 項 合 法 通
電 通 信。
低
工 業、
科 學
干 擾 。 ”
合
商
率
電
信
改
信
功
及
格
號
或
機
；
善
；
率
醫
之
或
變
之
經
至
指
射
療
低
使
更
使
發
無
依
頻
用
功
用
原
用
現
干
電
電
電
率
者
設
不
有
擾
信
機
波
射
均
計
得
干
時
法
須
輻
頻
不
之
影
擾
方
規
忍
射
電
得
特
響
現
得
定
受
性
機
擅
性
飛
象
繼
作
合
電
；
自
及
航
時
續
業
法
機
非
變
功
安
；
使
之
通
設
經 許
更 頻
能。
全 及
應 立
用。
無 線
信 或
備 之
NCC Warning Message in English:
According to "Administrative Regulations on Low Power Radio Waves Radiated Devices" Without
permission granted by the NCC, any company, enterprise, or user is not allowed to change
frequency, enhance transmitting power or alter original characteristic as well as performance to an
approved low power radio-frequency devices. The low power radio-frequency devices shall not
influence aircraft security and interfere legal communications. If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio
communications is operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
- 67 -


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