ClearOne RAV ClearOne Communications RAV600/900 Mixer User Manual RAV 69 chap 1
ClearOne, Inc. ClearOne Communications RAV600/900 Mixer RAV 69 chap 1
ClearOne >
Exhibit 8
RAV 600/900 User Manual ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107 ii RAV — Table of Contents iii Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii The RAV 600/900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Connecting the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RAV-Ware Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Customizing RAV Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Line Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Dialer and Phonebook Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Using the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Programming Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 RAV 600/900 Installation and Operation Manual ClearOne Part No. 800-153-001 November 2004 © 2004 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne Communications reserves specific privileges. Information in this document is subject to change without notice. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Introduction 2 Introduction — The RAV 600/900 Introduction— The RAV 600/900 Unpacking The RAV 600/900 The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo cancelling technology to provide the most intelligible full duplex audio conference experience available. Features include: • Audio mixer for high quality audio performance in all acoustical environments. • Internal telephone hybrid with touch-tone dialing capability, call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items: RAV 600/900 MENU ENTER MUTE • Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard • Ceiling or wall-mount Bose® speakers allow everyone in the room to experience rich, natural sounding audio. Services and support If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs. Technical support Sales and customer service Tel: Tel: Fax: 1-800-283 5936 (USA) or 1-801-974-3760 1-801-974-3669 E-mail: Web: tech.support@clearone.com www.clearone.com E-mail: Fax: 1-800-945-7730 (USA) or 1-801-975-7200 1-800-933-5107 (USA) or 1-801-977-0087 sales@clearone.com CONFERENCE GHI FLASH REDIAL ABC ON/OFF JKL DEF WXYZ RAV POWER 1 2 3 4 5 6 7 8 9 600 -30 -10 -4 0 +4 +8 +12 MNO TUV HELP LINE UP PHONEBOOK CLEAR PQRS DOWN DOWN UP VOLUME PAUSE Controller Mixer Ceiling-Mount Speakers or Wall-Mount Speakers Mic Pods Qty: 2 with RAV 600 Qty: 3 with RAV 900 AAA Batteries Qty: 4 RAV Quick Start Guide RAV-Ware Installation and Manual CD Power Supply 6' Power Cord Screw/Washer Rack Kit Qty: 4 12' Telephone Cable 7 ' RJ-45 Cable Qty: 4 pair 6' USB Cable 25' RJ-45 Cable Qty: 1 for RAV 600 Qty: 2 for RAV 900 12' RJ-45 Cable 6' RCA Cable Qty: 2 50' Speaker Cable Qty: 2 Figure 1.1 RAV unpacking Product returns All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred. Note: Rack mount ears come attached to the Mixer box. Refer to installation instructions for more information. If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760. Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 4 Introduction — Product Overview Introduction— Product Overview Mixer Product Overview Front Controller The controller allows you to manage all calls, program user preferences and adjust settings for your RAV. MENU ENTER MUTE ABC DEF GHI JKL MNO CONFERENCE ON/OFF FLASH REDIAL PQRS TUV WXYZ HELP LINE DOWN UP DOWN UP VOLUME PAUSE Key Functions LCD Icon Figure 1.2. Mixer front PHONEBOOK CLEAR Function ANTENNA SIGNAL Indicates commands are received and awknowledged by base unit and represents the signal strength from the base unit to the controller. BATTERY Indicates battery level A. Telephone LED.This indicator lights red when the mixer is powered, but RAV is not in use. The indicator lights green when the RAV is in use and flashes green during an incoming call. B. Microphone status LEDs. Nine indicators (RAV 900) or six indicators (RAV 600) indicate the activation status of the microphone elements. When a microphone element is activated, the corresponding LED lights green. When microphones are muted, all LEDs turn red. C. Meter LEDs. These LEDs represent the output level from all audio inputs. D. USB port.This port enables USB connection to a PC. Back Key ON/OFF FLASH MUTE STATUS Function Press to activate the phone and access the dial tone. Press again to hang up the phone. Press to use call forwarding, access call waiting, or make a three-way conference call (if supported by your telephone service). Press once to mute microphones during a call. Press again to unmute. A. Telephone Set, Line. RJ-11 connection to an analog telephone jack and an analog telephone set. Press to dial your conferencing services provider. This number must be programmed to speed dial number 20. B. RF antenna connector. Connect the external RF antenna to this port. Press once to dial the last number called. REDIAL Press once to access the controller programming menu. Once you are in the Menu, this key serves as the Enter key. MENU ENTER PHONEBOOK CLEAR Figure 1.3. Mixer back Press once to dial stored numbers. When you are in the Menu, use this key to delete entries or to go back to the previous screen. C. RS-232. RS-232 control port for connection to a control system such as AMX or Crestron or to a computer. D. Camera Control. VISCA camera control port.This connection enables microphone activation to trigger camera presets (voice tracking). E. LAN.This is a 10/100 BaseT auto-detecting Ethernet port for system control through a data network. F. Mic Pod In. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods. G. Playback In/Record Out. RCA connection to recording devices such as a VCR. H. Line In/Out. RCA connection to a codec, amplifier or sound card. Press down or up to navigate through the menu and phonebook. DOWN UP Press while on a call to adjust call volume and ringer . VOLUME Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 I. Speaker Output. Use speaker wire to connect these push terminals to the Bose loudspeakers. J. Power. 12 VDC. Power supply. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 6 Introduction — Product Overview Microphone Pods Introduction— Basic Room Design Basic Room Design Basic Room Design for RAV To ensure best microphone and loudspeaker placement (ceiling or wall-mount), please use the following guidelines. For more information on Room Design, or to view the RAV online training course, visit www.clearone.com. Microphones Center mic pods on the table at an equal distance apart. Place the controller on the same table as the mics. In typical conferencing environments, participants should be seated 4–8' from a mic pod. Figure 1.4. Microphone pods A. Mute Button. Press to mute or unmute all microphones in the RAV system. B. LEDs.These two LEDs illuminate green when the microphones are not muted and illuminate red when the microphone is muted.The LEDS flash red if the microphones are not connected properly. Mic pick-up range is dependent on room conditions. Background noise, reflective hard surfaces and the number of participants may affect the pick-up range. Use the following guidelines for best placement of your RAV mic pods and then adjust for your specific room conditions. RAV 900 Figure 1.5. Speakers Speakers (ceiling or wall-mount) 4' A. Push Terminal connectors. Connect to the RAV mixer using speaker wire (wall-mount speakers are pictured). 4' Figure 1.6. Recommended microphone placement Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 8 Introduction — Basic Room Design Loudspeakers Installation Overview Ceiling-mount loudspeakers Read the user manual For best performance, ceiling loudspeakers should be installed directly above the microphone pods. If you have a RAV 900 with three mic pods, install the ceiling loudspeakers above the first and third mic pods. The ceiling speakers must be set to 8 Ohms. Please refer to the Bose user manual for instructions. Wall-mount loudspeakers Introduction— Installation Overview Ceiling Speakers Ceiling Speakers Please read through the RAV Quick Start Guide and print User Manual to familiarize yourself with the RAV system. Refer to the Help File in RAV-Ware for information on the software. Read through all requirements and safety information to be sure you set up and configure your RAV correctly. Make sure your network is ready Review all system requirements. Then check with your network administrator to be sure your network meets all the RAV requirements. Figure 1.7 Recommended ceiling-mount speaker placement Place the left channel loudspeaker on the left side of the room and the right channel loudspeaker on the right. (Refer to the label on the back of each loudspeaker.) Make sure the back of each loudspeaker is parallel to the front wall. RAV 600 Loudspeaker Connect cables Connect all cables. If you are planning on using the RAV for web or videoconferencing, you’ll need to connect peripheral equipment. See pages 14–22. Install software Install RAV-Ware and then use to adjust sound levels and to configure settings for additional equipment such as a video codec or a recording device. See pages 26–49. 6' 6' Begin using Loudspeaker Use the controller to answer and make calls. See pages 52–59. Figure 1.8 Recommended wall-mount speaker placement For best controller performance • Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna accessory. • Keep the mixer within line of sight of the controller, such as on the top of a credenza. • Ensure antenna is connected to the back of the mixer and is pointed up. • If installing the mixer in an equipment rack, make sure it is placed at or near the top of the rack. For best audio performance • Use the provided cables. • Do not move microphones while on a call. • Speak at a normal conversation level and direct your voice toward the microphones. • Do not place microphones next to fans, projectors or computers. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 10 Introduction — Installation Overview 11 System Requirements Component Requirement Operating System and RAM Windows 98 Windows 2000 Windows XP Processor 300 MHz Pentium III or better Monitor 1024 x 768 SVGA (16 bit) high color Video Card SVGA 1024 x 768 minimum Free Hard Disk Space 20 MB minimum RS-232 COM port Up to 115,200 baud rate USB port USB 1.1–2.0 64 MB RAM 256 MB RAM 256 MB RAM Macromedia Flash Player 6.0 Note: Using a USB to serial adapter is not recommended. Network information To use RAV over a local area network (LAN), you need to know if the LAN uses Dynamic Host Configuration Protocol (DHCP) or if you need a static IP address. If the LAN uses DHCP, there is no need to make any network adjustments unless you want to assign a static IP address. If the LAN does not use DHCP, gather the following information prior to LAN setup: • The IP address to be assigned to the RAV • The subnet mask • The IP address of the default gateway Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Connecting the RAV 14 Connecting the RAV — Basic Connections 15 Connecting the RAV — Basic Connections 3. Connect the second and third microphone pod using the 12' Cat. 5 cables. (Third microphone on the RAV 900 only). Basic Connections Connecting the RAV should take less than one hour. Once basic connections for audio conferencing are made, the system is ready to use. Audio conferencing MIC POD To set up audio conferencing 1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach using the four screws and washers (optional). Figure 2.3. Connect additional microphones 4. Connect the speakers to the mixer. L+ R+ L- Figure 2.1. Attach rack ears RSPEAKER 2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable. Figure 2.4. Connect speakers Note: For best performance, speakers must be installed properly. If you are using the ceilingmount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions included in the Bose loudspeaker box. MIC POD 5. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer. OUT LINE IN Figure 2.2. Connect to first microphone pod Figure 2.5. Connect telephone cable Note: For instructions on connecting to a digital line, refer to page 18. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 16 Connecting the RAV — Basic Connections 6. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on the mixer. (optional) 17 Connecting the RAV— Basic Connections 9. Attach the external antenna and turn it so the it is in an upright position. SET TELEPHONE RS-232 LINE SET Figure 2.9. Attach external antenna Figure 2.6. Connection to network 7. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be changed in RAV-Ware.) 10. Insert four AAA batteries into the RF controller. 4 AAA Batteries Back of Controller Figure 2.7. Connection to network 8. Using the power supply cords, connect the mixer to an electrical outlet. Figure 2.10. Insert batteries Figure 2.8. Connection to electrical outlet Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 18 Connecting the RAV— Auxiliary Devices 19 Connecting the RAV— Auxiliary Devices To connect to a sound card Auxiliary Devices 1. Using an RCA cable, connect the Line In on the RAV mixer to the line out on a sound card. The mixer allows connection to a number of different audio and video peripherals, such as video codecs, VCRs, cameras and computers. Connecting video codecs, amplifiers and sound cards Line input/output devices such as video codecs, amplifiers and sound cards can be connected to the Line In and Line Out connectors on the RAV mixer. These connectors are mono-audio. IN OU To connect to a video codec 1. Using an RCA cable, connect the Line In on the RAV mixer to the line out on a video codec. IN Figure 2.14. Connecting a Line In/Out device LIN 2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card. OU To connect to amplifier • Using an RCA cable, connect the Line Out on the RAV mixer to the line in on an amplifier. Figure 2.13. Connecting a Line In/Out device 2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a video codec. IN OU Figure 2.15. Connecting a Line In/Out device or • Using an RCA cable, connect the Record Out on the RAV mixer to the line in on a sound card. Note: User RAV-Ware to adjust the equalization and volume of these devices. Refer to pages 38–42 for more information. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 20 Connecting the RAV — Auxiliary Devices 21 Connecting the RAV— Auxiliary Devices Connecting VCRs and DVD players Connecting for serial control Record/Playback offers stereo audio input and output. You can record your audio/video conference or play audio using a playback device such as a VCR or DVD player. You can connect a computer or a control device, such as an AMX or Crestron, to the RAV mixer through the serial control port. Note: You can also connect a mono-signal device or a non-record/playback device to these line in/out connectors. To connect a computer serial port • RE CO RD Connect computer to Control port on the back of the mixer using a standard serial cable. / AU OUT Figure 2.16. Connecting a Record/Playback device Figure 2.18. Connecting a computer serially To connect to record/playback • For recording, connect the Left and Right audio Out on the RAV to the left and right audio in on the VCR or DVD player. • For playback, connect the Left and Right audio In on the RAV to the left and right out on the VCR or DVD player. Connecting for USB control You can connect a computer to the RAV to access RAV-Ware through the USB port. To connect a computer through the USB port Connecting PTZ cameras • The RAV system provides voice tracking capabilities through VISCA control port connection to a Pan, Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions based on microphone activation. For instructions on programming the presets, see page 36. Connect computer to the USB port on the front of the mixer using a USB cable. RAV POWER 1 2 3 4 5 6 7 8 9 600 -30 -10 -4 0 +4 +8 +12 Figure 2.19. Connecting a computer through the USB Figure 2.17. Connecting a camera To add a camera • Note: The USB drivers are installed when you install RAV-Ware. Connect the camera to the Camera Control port on the mixer. Note: The camera video signals connect to a video codec. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 22 23 Connecting the RAV — Auxiliary Devices Digital phones If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support. Note: If you connect the RAV through a digital to analog line converter, you will not be able to use the tabletop controller or the RAV-Ware dialing interface to make calls. You will instead need to dial from the digital phone. The phone handset must be kept off hook for the duration of the call. Phone Jack Electrical Outlet Digital, PBX, or Multi-line phone AC Adapter Record/Aux Telco Line Control Camera Lan Mic Pod Left In Left Out Right In Right Out Left + Right + Left - Right - Power 12V DC 1A Digital-to-Analog Converter RAV mixer Handset Figure 2.20. Connecting the RAV mixer to digital-to-analog converter To connect to a digital phone 1. Connect one end of the telephone cable into the telephone line on the back of the mixer and the other end into the digital-to-analog converter. 2. Connect the converter's power adapter into an electrical outlet. 3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter user manual for more information. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 RAV-Ware Software Configuration 26 RAV-Ware — Introduction 27 RAV-Ware — Introduction RAV-Ware overview Introduction Getting started with RAV-Ware Please ensure that you have administrative privileges before attempting to install RAV-Ware on computers running Windows 2000 or later. You should also review the System Requirements on page 9, to ensure software will run correctly and that you have all the necessary network information. ClearOne’s RAV-Ware™ software provides an easy interface for configuring system settings and customizing the audio in your RAV 600/900 business conferencing system. While the RAV system is designed to work out of the box for audio conferencing setups, RAV-Ware is required to adjust audio levels and equalizer settings for the RAV components as well as the auxiliary audio devices. Once installed, RAV-Ware allows configuration locally through USB or RS-232 connection, or remotely through the Ethernet connection. Install RAV-Ware Menus and Toolbar 1. Close all programs or applications running on your PC or laptop and insert the RAV-Ware CD that shipped with your RAV system into the CD-ROM drive. • If the Autorun feature is enabled on the PC, the CD will open automatically. • If the Autorun window does not open, select Run from the Start menu.Type:\\setup.exe where is the letter of the CD-ROM drive (e.g., D:\\setup.exe). Connections Device Toolbox Configuration Screen Online/Offline Status Indicators Figure 3.3. Installing RAV-Ware Menus and Toolbar: Easily create, open or save files, find RAV systems on the network, add phonebook entries, configure regional settings and view the event log. Figure 3.1. Installing RAV-Ware 2. Follow the on-screen instructions. Connections: Lists available units connected through serial or USB ports, or on the network. Device Toolbox: Lists common brands of auxiliary audio products (video codecs, sound cards, VCRs and amplifiers). The audio settings for these devices have been optimized for use with the RAV system. Note:The Disk Cost button allows you to view all available disk space. Configuration Screen: Quickly access the configuration windows for the RAV system by clicking the icons. Online/Offline indicator: Shows connection status of RAV-Ware(online/offline) and the name of the connected unit. Figure 3.2. Disk Cost Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Status Indicators: Status for Communications (green = online, red = offline), Telephone In Use (red = not in use, green = in use) and Mic Mute (red = mute). Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 28 RAV-Ware — Introduction 29 RAV-Ware — Introduction RAV-Ware connections RAV-Ware files When you connect to the RAV unit, RAV-Ware automatically finds all RAV units connected serially or on the same subnetwork and lists them in the Connections pane. You can save current RAV-Ware files, create new files, edit existing files and import files using the menus and toolbar icons. When connected to a RAV unit, any changes made to a RAV-Ware file are updated immediately, but must be saved to remain permanent. To connect to the RAV 1 Double-click the RAV-Ware desktop icon. Or, select RAV-Ware from the Start menu (start/programs/rav-ware/ravware.exe). To save a file 1. From the File menu, select Save File. 2. Browse to the desired location and enter the name of the file. 3. Click Save. Tip: You can right click on the configuration window and select Save / File to save your file.You can also select Save As to rename and save the file you are working on. To create a new file 1. Click the New File toolbar icon. 2. Select either the RAV 600 or RAV 900 depending on your system.This will open the Configuration Screen where you can set user preferences for your RAV system. 3. Save the file. Figure 3.4. RAV-Ware units 2 Click the RAV icon in the Connection pane. • If you are connected serially, the RAV configuration window appears. • If you are connected through the network, you will be prompted to enter a user name and password.The default user name is ClearOne and the default password is RAV. Note: To connect to a RAV unit on a different subnetwork, use Network Find. See page 26. To edit an existing file 1. Click the Edit File toolbar button. 2. Locate and select the file you want to edit. 3. Click Open. 4. Make desired changes to the file. 5. Save the file. Note: The changes will only take effect after they have been imported to a connected RAV system. Connected RAV unit To import a file Configuration Screen 1. Connect to a RAV unit. 2. From the File menu, select Import. 3. Choose your RAV file. 4. Click Open.The RAV unit will reboot and then update with all the file changes. You can also right-click on the configuration window and select / Tip: Import to import a saved RAV file. Online indicator with RAV unit name Figure 3.5. Configuration window Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 30 RAV-Ware — Introduction 31 RAV-Ware — Configuring System Settings Network Find Configuring System Settings Network connection allows you to connect to any RAV system on your network using its IP address or a unique network name. Use Network Find to access RAV units not listed in the Connections pane, but which reside on the same network. System settings include Communication, Regional and Telephone settings. Communication Settings To open the Network Find • Click the Network Connection button on the toolbar. To connect to a system on the network 1. Enter the IP address or name of the RAV system to which you want to connect. Figure 3.6. Network Find The Communication window allows you to adjust the connectivity settings of external devices that communicate with the RAV, including the network, serial or USB connections. You can connect a PTZ camera to the Camera port and use the Voice Tracking feature. You can also change the RF frequency to match the frequency of your controller or if you are experiencing interference on the current channel. 2. Click OK. To open the Communication Settings window 3. You will see a password prompt window. Enter the User Name and Password of the networked system. The default user name is ClearOne and the default password is RAV. • 4. Click OK.The system icon will appear in the Connection list and the Configuration screen will open. Click the Communication icon in the Configuration screen. Note: When RAV is connected to a DHCP network, network, IP, Gateway and subnetwork addresses are automatically assigned. Unless you want to specify a static IP address, there is no need to configure network settings. Figure 3.7. User Name/Password Note: Once you have connected to a RAV unit using network find, a shortcut connection icon for that unit will as long as RAV can find the unit on the network. If RAV can not find the unit, the shortcut icon will be removed. To create a static IP address Note: Contact the network administrator for network settings. 1. Create a unique network name and enter it in the Network Name field. (Default is ClearOne-XX where XX is the last two digits of the MAC address.) 2. Clear the Use DHCP option and enter the IP, Subnet and Gateway addresses. 3. Select Use DNS if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address. Figure 3.8. Network settings 4. In the IP Filters section, enter specific IP addresses that will be allowed to access the RAV system. You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to 192.168.105.254 range to access the RAV system. Figure 3.9. Confirm changes 5. Click OK . 6. Click Yes to save your settings. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 32 RAV-Ware — Configuring System Settings 33 RAV-Ware — Configuring System Settings To change the User Name and Password Regional Settings 1. Click User/Password. In the Regional Settings window, you can configure the date and time to ensure an accurate time stamp on log files. 2. Specify the User Name. 3. Enter the Password. To open Regional Settings 4. Click OK. • Note: This option is only available when you are connected to a RAV unit. Figure 3.10. Password Click the Regional Settings icon in the Configuration screen. To set date and time 1. Select Use Local Time, if you want to use the time on your local computer. To configure the Camera port 1. Set the Baud Rate to match the baud rate indicated in the camera specifications. – Or – Clear the Use Local Time check box and enter the IP address for the time server. 2. Select Flow Control to enable hardware flow control. 3. Click OK to save settings and close the window. 2. Select Use Daylight Savings if your region observes daylight savings time. To configure the Control port 3. Select your Time Zone and click OK to save settings. 1. Set the Control Port Baud Rate to match the baud rate of the PC COM port or the control device. Figure 3.11. Serial settings 2. Select Flow Control to enable hardware flow control. (Flow Control is selected as default.) Telephone Settings 3. Click OK to save settings and close the window. Note: Flow Control is the regulation of information between two devices that are connected to one another. ClearOne recommends enabling Flow Control on the RAV system. Attention: If you are connected to the RAV unit through the serial port, you will need to reboot the unit before the baud rate and flow control changes take place. If you are connected to the RAV unit through the USB port, changes are made instantly. Figure 3.13. Date/Time settings In the Telephone Settings window you can set telephone preferences such as auto-answer, auto-disconnect, ringer melody and program the local number. You can also adjust the telco level control, country setting and the flash settings. To open Telephone Settings • Click the Telephone Settings button on the configuration screen. To change RF frequency channel 1. Click the Frequency Setting tab in the Regional Settings window. 2. Select a new frequency.The new frequency will be displayed. Note: The channel frequency allows the mixer to communicate with the controller. The frequency used by RAV-Ware must match the frequency used by the controller. See page 54 to set the controller frequency. Figure 3.12. Frequency settings Attention: If you are using the RAV 900, frequency 1 and frequency 8 are the same frequency. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 34 RAV-Ware — Configuring System Settings To change telephone preferences Customizing RAV Components 1. Set the system to Auto-Answer after 2 Rings or 4 Rings or select Disabled if you want to manually answer calls. Your RAV system is pre-configured for optimal audio quality right out of the box. However, you can customize the audio and adjust volume to match user preferences. You can also change the mix of audio being sent to the far-end conference site and recording devices. 2. Select Auto-Disconnect if you would like RAV to disconnect when it detects loopdrop or call progress tones. Microphones 3. Select from three available ringer melodies. Click Ringer Test to hear selected melody. You can adjust microphone volume and enable or disable Automatic Level Control (ALC) settings in the Microphone Settings window. Automatic Level Control automatically adjusts microphone levels to ensure participants’ voices are transmitted at consistent levels regardless of whether people are speaking loudly or softly. Note: This option is only available when you are connected to a RAV unit. 4. Select Audible Connect if you would like one tone to sound when the RAV is taken off hook and two tones to sound when the RAV is hung up. 35 RAV-Ware — Customizing RAV Components Figure 3.14. Telephone preferences To access Microphone Settings • Click the Mic Pod button on the configuration window. 5. Adjust ringer volume using the Ringer Level slider. 6. Enter the Local Number for the RAV system.The local number displays on the third line of the controller LCD. To enable ALC • To select telephone configuration To adjust audio level (volume) 1. Select the Country where the phone is being used (default is US/Canada). 2. Select Flash duration from the Flash Settings list.This setting is dependent on the requirements of your PBX or telephone system. Click the ALC button.The indicator will turn green when ALC is enabled. • Using the slider, adjust the volume.The meter will display output levels. To set Acoustic Echo Cancellation (AEC) 1. Click Advanced. Figure 3.15. Telephone configuration To adjust telephone level Note: AEC prevents echo from reaching the far-end. ClearOne recommends keeping AEC enabled. 1. Select Auto Receive Level Control. (The default is Off.) Clearone recommends keeping Auto Receive Level Control selected.This feature automatically adjusts the far end audio to keep it at a constant level. To set Noise Cancellation (NC) Figure 3.17. Microphone settings 1. Click Advanced. 2. Click NC to enable noise cancellation.The indicator will turn green 2. Use the sliders to adjust the level of the telco transmit and telco receive. Note: Noise Cancellation prevents ambient or background noise from being sent to the far-end. ClearOne recommends keeping NC enabled. Figure 3.16. Telephone level Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 2. Click AEC to enable Acoustic Echo Cancellation. The indicator will turn green. Figure 3.18. Advanced settings Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 36 RAV 600/900 — Customizing RAV Components 37 RAV 600/900 — Customizing RAV Components Loudspeakers Mixer You can adjust your Bose loudspeaker equalization, change volume levels and enable ClearEffect in the Loudspeaker Settings window. Equalization in RAV-Ware is similar to the bass and treble adjustments on a stereo. Increasing or decreasing the low, mid and high frequencies and levels allows you to customize loudspeaker audio and provide the optimal listening experience for your users. When ClearEffect is enabled, it causes the audio coming from the telephone line to emulate wideband audio. It does this by adding high and low frequencies to the audio signal, creating a fuller sound. The Mixer Console allows you to create audio mixes for the different outputs, adjust volume levels and view the output meters. The audio inputs are shown along the left side of the window and the audio outputs are along the top. To open the Mixer Console • Click the Mixer Console button. To create a mix of audio To access Loudspeaker Settings • • Click the Loudspeaker button on the configuration window. RAV-Ware does not give options to route microphone audio to the loudspeakers, the line input to the line output or the telephone receive to the telephone transmit.This prevents audio looping. To enable ClearEffect • Click the ClearEffect Off/On button.The indicator will turn green when ClearEffect is enabled. To adjust equalization • To adjust audio levels Adjust the the Low, Mid and High frequency tones using the Equalization sliders. • To adjust audio level (volume) • Select which audio is to be included in each output mix. A check mark indicates the audio will be included in the output mix. Use the sliders to adjust the audio levels for Playback,Telephone, Line In and the microphone pods. Figure 3.20. Audio Mixer Note: You can also adjust levels by opening the configuration windows for each component. Changes made to the levels on the audio mixer window will be reflected in the configuration windows. Using the slider, adjust the volume. The meter will display output levels. Effects of using an external amplifier Figure 3.19. Loudspeaker settings If you connect an external amplifier to the RAV unit on either the Line Out port or the Record Out port, the mixer console options change. • If you place an external amplifier on the Line Output, the options to route any audio to the loudspeakers and to route the microphones to the Line Output are no longer available. • If you place an external amplifier on Record, the options to route any audio to the loudspeakers and to route the microphones to the Record output are no longer available. Figure 3.21. Audio Mixer with external amplifier Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 38 RAV-Ware — Configuring Auxiliary Devices 39 RAV-Ware — Configuring Auxiliary Devices Adjusting Line Input/Output settings Line Input and Output The RAV mixer has jacks for Line Input and Line Output that allow you to connect different auxiliary devices . You can configure audio levels for these devices through RAV-Ware. You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your line in and line out devices. If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices in the Line Input and Line Output windows. Line input and output devices include video codecs, CD players, amplifiers and sound cards. To access line input settings • Preconfigured video codecs, amplifiers and sound cards The audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiers and sound cards, have been pre-configured for optimal performance with the RAV system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In and Line Out icons. Note: If you would like to add a device to the Device Toolbox, please refer to the Device Toolbox Editor on page 43. Open the Line Input window by clicking on the Line Input device icon. To adjust equalization • Adjust the Low, Mid and High frequency tones using the Equalization sliders. To adjust audio level (volume) • To select a pre-configured line-level device Using the slider, adjust the volume.The meter will display input levels. Note:To save the name and setting of your line input device, refer to the Device Toolbox Editor on page 43. 1. Click the Device Toolbox button to display preconfigured devices. Figure 3.23. Line Input To access line output settings • Open the Line Output window by clicking on the Line Output device icon. To adjust equalization • Adjust the Low, Mid and High frequency tones using the Equalization sliders. To adjust audio level (volume) • Figure 3.22. Line input device list 2. Click the + to expand the category that matches your device type. 3. Click the device name, hold and drag it to the configuration screen. Drop over the Line Input or Output.The label and icon will change based on the selected device. Using the slider, adjust the volume.The meter will display input levels. Note:To save the name and setting of your line output device, refer to the Device Toolbox Editor on page 49. Note: Video codecs will cover both Line Input and Output. A sound card should be placed on Line Input or on both input and output for web conferencing. An amplifier is Line Output only. Figure 3.24. Line Output Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 40 RAV-Ware — Configuring Auxiliary Devices 41 RAV-Ware — Configuring Auxiliary Devices Record and Playback Adjusting Record/Playback settings Record and Playback devices include VCRs, DVD players and sound cards, however the Record/Playback jacks are line level inputs and outputs and are not restricted to these devices. You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your VCRs or DVD players. If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices. The Record Settings window is used to customize and configure audio being sent to recording devices that are connected to the record jack on the RAV mixer. The Playback Settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the RAV mixer. Preconfigured record/playback devices To open playback settings The audio settings for many common record/playback devices have been pre-configured for optimal performance with the RAV system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Record and Playback icons. • Open the Playback configuration window by clicking on the Playback device icon. To adjust equalization To select a preconfigured record/playback device • 1. Click the Device Toolbox button to display preconfigured devices. 2. Expand the category that matches the device you added. Adjust the Low, Mid and High frequency tones using the Equalization sliders. To enable Stereo Mix • Select Stereo Mix if your playback device uses stereo inputs. Note: RAV provides mono-only audio. To adjust audio level (volume) • Using the slider, adjust the volume.The meter will display input levels. Figure 3.26. Playback Note:To save the name and setting of your playback device, refer to the Device Toolbox Editor on page 43. To open record settings • Figure 3.25. Record/Playback device list 3. Click the device and drag it to the configuration screen. Drop over the Record or Playback icon. The label and icon will Open the Record configuration window by clicking on the Record device icon. To adjust equalization • Adjust the Low, Mid and High frequency tones using the Equalization sliders. change based on the selected device. Note: You are not limited to record and playback devices with these connectors. The Record and Playback jacks are line input and line output jacks and can be connected to video codecs, CD players and amplifiers. To remove a device To adjust audio level (volume) • Using the slider, adjust the volume.The meter will display input levels. Note: To save the name and setting of your recording device, refer to the Device Toolbox Editor on page 49. 1. Right-click on the device you want to remove. 2. Select Clear Device. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Figure 3.27. Record Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 42 RAV-Ware — Configuring Auxiliary Devices 43 RAV-Ware — Dialer and Phonebook Usage To test camera presets Camera Controls 1. Select the camera you are testing. The RAV system provides voice tracking capabilities through VISCA control port connection to a PTZ camera. Setting camera presets The camera should move to the preset position for each microphone. Dialer and Phonebook Usage The camera presets are programmed in RAV-Ware and assigned to each microphone pod. When a specific microphone is activated, the PTZ camera will move to the associated preset camera position. The RAV 900 Supports three camera positions and a home position. The RAV 600 supports two camera positions and a home position. Note: The PTZ camera can still be controlled manually from the camera or video codec remote control. The RAV system includes a Phonebook that stores up to 20 names and phone numbers. Phonebook entries may be entered through RAV-Ware or using the RF controller.The Dialer in RAV-Ware mimics the RF controller and may be used to make calls, mute microphones and adjust the loudspeaker volume. See pages 48-55 for information on using the RF controller. Phonebook To open Camera Controls • 2. Click Run Preset for each microphone pod to test the programming. Click the Camera Controls button on the configuration window. Note: This option is only available when you are connected to a RAV unit and have a camera connected to the VISCA port. RAV-Ware features a Phonebook utility which stores up to 20 phone numbers. These numbers are also assigned a speed dial number for dialing convenience through the RAV Controller. Phonebook entries are listed in alphabetical order. You can add, edit or delete entries from the Phonebook window. To set camera presets To open the Phonebook 1. Select the Camera Control Mode, either Sony or Canon. • To add a Phonebook entry 2. Select which camera you are programming. 3. Select the Camera Delay. Camera delay is the amount of time the microphone must be activated before the camera moves to the preset position and amount of time the microphone must be inactive before returning to the home position. ClearOne recommends setting the camera delay to at least two seconds to prevent the camera from changing positions at every sound. Click the Phonebook button on the toolbar. 1. Click New Entry. 2. Enter the Name and Number. 3. Enter a Speed Dial Number. 4. Click Add Entry. To delete a Phonebook entry Figure 3.28. Camera Controls 4. Using the directional arrow buttons and the Zoom In and Out buttons, position the camera for the first microphone pod. 5. Click Save Preset under the microphone pod to assign the camera position to the mic pod. 6. Repeat steps for the second and third mic pod (RAV 900 only) and home position. 1. Select the entry you want to delete. 2. Click Remove. To edit a Phonebook entry 1. Select the entry you want to edit. Figure 3.29. Phonebook Edit 2. Make desired changes to the entry. 3. Click Change. 7. Select the Voice Tracking System Enabled. Note: Once you set the presets, do not switch Camera Control Mode (the camera type).This will delete all presets. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 44 RAV-Ware— Phonebook and Dialer Usage RAV-Ware — Phonebook and Dialer Usage Dialer To make a call from the phonebook While most calls will be made using the RF controller, you can also manage all your calls from the Dialer in RAV-Ware. You can dial a number, redial the last dialed call, and disconnect calls. You can also use flash settings, mute the microphones and adjust loudspeaker volume. 1. Using the mouse, select the number in the phonebook.The name and number appear in the display window. 45 2. Click ON/OFF button to dial the call. Tip: You can also double click the name in the phonebook.The phone will be taken off hook and the number dialed. To open the Dialer • To end a call Click the Dialer icon on the configuration window. • Note: This option is only available when you are connected to a RAV unit and have a telephone line connected to the LINE port on the mixer. Click the ON/OFF button. To redial • Click the REDIAL button.The phone will automatically be taken off hook and the last dialed number will be called. To send a Flash signal • If your telephone service includes call transfer, call waiting or conference calling, you can use the Flash key. Refer to your local telephone service provider for details. To mute/unmute 1. Click the MUTE button to mute all microphones.The LED on the microphones will illuminate red. 2. Click the MUTE button again to unmute all the microphones.The LED on the microphones will illuminate green. To adjust call volume • Figure 3.30. Dialer window To make a call 1. Click the ON/OFF button. Use the UP and DOWN buttons to adjust the call volume to the desired level. To return to the Configuration screen • Click the Switch to Flow Window to return to the configuration screen. 2. Dial the number as you would on a standard phone. The number appears in the dialing window at the top. Note: You can also pre-dial the number and press the ON/OFF button to connect the call. Press and hold the pound key (#) to enter a pause in the dialing string. You can also dial using the 0-9, * and # on your on your keyboard.The Enter key connects / Tip: to and disconnects from the telephone line. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 46 RAV-Ware — Advanced Features 47 RAV-Ware — Advanced Features Advanced Features Event Log The Advanced features of RAV-Ware allow you to perform system diagnostics and administrative functions. The Event Log keeps record of a user selectable list of events. You select which events you want recorded and RAV-Ware keeps a log allowing you to periodically review events and make sure the system is running smoothly. You can also save the Event Log as a .txt file. Check the Event Log when there are communication errors or for other troubleshooting. System Checks The System Diagnostics window allows you to check your RAV system to be sure all components of your system are connected and working properly. To open the System Checks • • Click the Event Log toolbar button. To track events • Click the System Diagnostics toolbar button. Note: This option is only available when you are connected to a RAV unit. Select the events you would like to log. To save an Event Log To run System Checks • To open the Event Log 1. Click the Save button. Click the Start button. If you are local (in the same room as the loudspeakers), you will hear a tone as the RAV checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the component is connected and functioning. Red indicates a problem with the component. 2. Name the file. 3. Click Save. The log is saved as a .txt file. To print an Event Log 1. Click the Print button. 2. Select the printer. Figure 3.32. Event Log 3. Click Print. Figure 3.31. System Checks Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Selection Function Default Logs when the mixer settings are defaulted. Reboot Logs every time the RAV system reboots. Errors Logs internal errors. The same errors are displayed in the Error Log. Password Logs failed and successful access through TCP/IP or web interface Telco Logs when telco was enabled and disabled. Dialing Logs dialed numbers. Call Duration Logs how long each call lasts. System Check Logs when system checks are performed and the results of the checks. Battery Life Logs battery level as reported by the RF controller. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 RAV-Ware — Advanced Features 48 RAV-Ware — Advanced Features 49 Error Messages Device Toolbox Editor Whenever the RAV system encounters an error, an error icon will appear in the lower left corner of the screen. Review this log to troubleshoot problems. The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can add video codecs, sound cards, record/playback devices and amplifiers to customize your system and easily access these devices for future RAV installations. To view error messages • To open the Device Toolbox Editor Double click the Error icon in the lower left corner of the RAV window. • Right-click on the Device Toolbox pane and click Device Toolbox Editor. To clear error messages • From the Tools menu, select Edit Device list -Or- Click Clear. To add a device Note: Errors can be tracked using the Event Log. 1. Click Add. Figure 3.33. Error log 2. Select the Device Type from the Device Type list. 3. Enter the Name of the Manufacturer. Firmware upgrades 4. Enter the Model Number of the device. Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware update has been installed, you should upgrade the firmware. Firmware can be upgraded through the network, serial or USB connection. 5. Enter the Equalization levels and the Gain settings. To open the RAV Firmware Loader • 6. Click OK. The new device will appear in the Toolbox Editor window and in the Device Toolbox. Figure 3.35. Toolbox Editor Click the Firmware Loader icon on the toolbar. To edit a device Note: This option is only available when you are connected to a RAV unit. 1. In the Device Toolbox Editor, select the device you want to modify. 2. Click Edit. To upgrade RAV firmware 3. Change any information. 1. Click File. 4. Click OK. 2. Browse to the correct folder located in RAV-Ware firmware. You can also double click the device in the / Tip: Device Toolbox pane to edit. 3. Click Open. 4. Click the Update button. The File Transfer Progress bar will indicate when the firmware has been uploaded. Figure 3.36. Edit device To delete a device 1. In the device list, click the device you want to delete. Figure 3.34. Firmware upgrades 2. Click Delete. 3. Confirm that you want to delete the device. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Using the RAV 52 Using the RAV — Using the Controller To use speed dial Using the Controller • Managing Calls Most phone specific functions, such as dialing a call or adding a phonebook entry, will be managed from the controller. Phonebook and dialer actions can be done through Rav-Ware as well. See page 39 for more information. To answer a call • 53 Using the RAV — Using the Controller Note: RAV can also be set to Auto-Answer. See page 53 to enable Auto-Answer. Press on the controller to answer the call. When there is an incoming call, the phone rings and the LEDs on the microphones flash. Press and hold the assigned speed dial number on the dial pad. To redial a phone number • Press Note: REDIAL saves the last number that was dialed. Once REDIAL is pressed, the phone will be taken off hook and the number will be dialed. To dial a call from the Phonebook 1. Press on the controller. 2. Scroll to the entry and press To make a call 3. Press 1. Press To pre-dial a call 1. Dial a phone number. You can press to delete the last digit entered in the pre-dialing string. Conference Product Management Sales Team Figure 4.2. Dialing from the phonebook 18005781234 To use the status key • Note: The LCD has an entry maximum of 44 characters 2. Press to dial the number. . You will hear a dial tone. 2. Dial the number as you would on a standard phone.The number appears on the LCD screen. Note: You can dial numbers 1-9 by pressing and holding the assigned number. To dial speed dial 10, press and hold 0. Figure 4.1. Dialing window Note: The phonebook key will delete the entire dial string if you press it for two seconds. Pressing and holding the pound (#) key for 2 seconds will insert a pause into the dialing string. The duration of the pause is two seconds. Press and hold for two seconds to display the status of the RAV. If the phone is not in use (on-hook) the LCD will display the device name, the date and time and the local number. If the phone is in use (off-hook), the LCD will display the call duration, the date and time and the dialed number. to send the call. ClearOne 55 10/13/04 4:33 PM 8013033583 Figure 4.3. On hook status 11:14 10/13/04 4:33 PM 9795311468 Figure 4.4. Off hook status To end a call • Press to disconnect the call. To mute/unmute microphones 1. Press to mute the microphones.The Microphone LEDS will light red. Note: RAV can also be set to AutoDisconnect. See page 54 to enable AutoDisconnect. Note:This function mutes all microphones in the room.The microphone LEDs and the mixer front panel LEDs light red when the microphones are muted. 2. Press again to unmute microphones. The microphone LEDS will light green. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 To send a flash signal • Press to use call transfer, call waiting or conference calling. Note: This setting is dependent on your PBX service or local phone service. Refer to your PBX vendor or local telephone service for details. To adjust the speaker volume • Press to increase the volume. – or – • Press to decrease the volume. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 54 RAV — Programming Phone Preferences Using the Phonebook from the controller Programming Phone Preferences You can manage the phonebook, adjust phone settings such as ring melody and tone and set preferences such as country codes and language through the menu options outlined below. You can also program these preferences in the RAV-Ware software. Refer to Chapter Three for more information on RAV-Ware. Menu Phonebook 55 RAV — Programming Phone Preferences Settings The Phonebook stores up to 20 names and numbers. You can add, edit and delete any of the contacts. To add a Phonebook entry 7. Press 1. Press to access the menu options. 2. Press to select Phonebook. 3. Press again to select Add. 8. Press again to save the entry and return to the Phonebook menu. Configuration Name Number 4. Type the Name using the keypad. Add Ring Melody Select Country Edit Ringer Volume Select Language Delete Auto-Answer Select Frequency to advance to the Save option. Note: Press a keypad key repeatedly to cycle through its characters. Save Figure 4.7 Adding a contact 5. Press field. to advance to the Number Note: Entries added to the phonebook through the controller are assigned speed dial number 0. This means there is no speed dial associated with this number.You must use RAV-Ware to change this. See page 39 for information. Auto-Disconnect Flash Duration 6. Type the number using the keypad. RF Radio Test LCD Contrast To edit a Phonebook entry 4. Press IP Address 1. Press to access the menu options. 2. Press to select Phonebook. to advance to the Save option. 5. Press again to save the changes and return to the Phonebook menu. Version Figure 4.5. Menu tree Accessing the menu 2. Scroll to Edit and press The main menu gives you three options: Phonebook, Settings and Configuration. An asterisk 4. Scroll to a desired name and press 3. Make changes to the name and number using the keypad. indicates your position in the menus and a down arrow indicates that the menu continues. Once in menu mode use the arrow keys to navigate. moves the cursor to the Sales Team 8886451234 Save Figure 4.8. Editing a contact right. ous screen. is a backspace key. is a delete key or a back key that moves you to the previ- saves entries and moves the cursor to the next line. To delete a Phonebook entry 1. Press To access the menu • Press on the controller to access the RAV program menu. to access the menu options. 2. Scroll to Delete and press Phonebook Settings Configuration Figure 4.6. Main Menu Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 3. Choose the entry you want to delete. 4. Press to delete the entry and return to the Phonebook menu. Add Edit Delete Figure 4.9. Deleting a contact Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 56 RAV — Programming Phone Preferences Adjusting the Settings To activate Auto-Disconnect You can activate the auto-answer setting, activate auto-disconnect, select ringer melodies and adjust your ringer in the Settings menu. 1. Press To select a Ring Melody 1. Press to access the menu options. 2. Scroll to Settings and press 3. Press Note: Once you select a melody, you will hear it played through the speakers. again to select Ringer Melody. Ringer Melody Ringer Level Auto Answer Figure 4.10. Ringer melody 5. Press to save the selection and return to the Settings menu. to access the menu options. 4. Use or 3. Scroll to Auto Disconnect and press Enable Disable 5. Press to save selection and return to the Settings menu. Figure 4.13. Auto disconnect Configuration 1. Press to access the menu options. 2. Scroll to Configuration and press Figure 4.11. Ringer level to adjust the volume. Note: Ringer volume is indicated by a horizontal bar on the LCD screen. 5. Press to save and return to the Settings menu. 3. Press again to select Country. USA/Canada Europe Australia Figure 4.14. Select a country 4. Select a country from the list of available countries. Note: This assigned the telco for the specific country settings. 5. Press to save the country selection and return to the Configuration menu. To activate Auto-Answer 1. Press 2. Scroll to Settings and press To select a Country Ringer Level 3. Scroll to Ringer Level and press to access the menu options. The configuration menu provides options for selecting countries, languages and RF frequencies, as well as configuring the Flash setting. To adjust the Ringer Volume 2. Scroll to Settings and press Note: When enabled, Auto-Disconnect will automatically hang up the phone once the other end is disconnected. 4. Select Enable or Disable. 4. Select one of the three ringer melodies. 1. Press 57 RAV — Programming Phone Preferences to access the menu options. 2. Scroll to Settings and press 3. Scroll to Auto Answer and press 4. Select After 2 Rings or After 4 Rings -OrSelect Disable to deactivate the Auto Answer function. After 2 Rings After 4 Rings Disable 5. Press to save selection and return to the Settings menu. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 To select a Language 1. Press to access the menu options. 2. Scroll to Configuration and press Figure 4.12. Auto answer 3. Scroll to Language and press 4. Select a language from the list. English Spanish French Figure 4.15. Select a language 5. Press to save the language and return to the Configuration menu. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 58 RAV — Programming Phone Preferences To select a Frequency 1. Press Note: The channel frequency allows the mixer to communicate with the controller. The frequency in RAV-Ware must match the RAV controller frequency. See page 28. to access the menu options. 2. Scroll to Configuration and press 3. Scroll to Frequency and press Frequency 1 Frequency 2 Frequency 3 4. Choose a frequency from 1–8. 5. Press to save the frequency and return to the Configuration menu. To change LCD Contrast 1. Press to access the menu options. 2. Scroll to Configuration and press 3. Scroll to Contrast and press Figure 4.16. Select a frequency Note: When using the RAV 900, frequency 1 and frequency 8 are the same channel. 2. Scroll to Configuration and press 3. Scroll to Flash Duration and press 1000 Save Figure 4.19 Contrast To view the IP address 1. Press Contrast 0 Contrast 1 Contrast 2 5. Press to select the contrast and return to the Configuration menu. 1. Press 2. Scroll to Configuration and press 4. Scroll to the contrast from 0–3. To enter Flash Duration to access the menu options. 59 RAV — Programming Phone Preferences to access the menu options. 3. Scroll to IP Address and press IP Address 191.151.147.102 Exit Note:The IP address for the RAV unit will display on the LCD Figure 4.20 Contrast 4. Type the duration number from 50–1000. Figure 4.17. Enter flash settings 5. Press to save the duration and return to the Configuration menu. To check the RAV Version 1. Press to access the menu options. 2. Scroll to Configuration and press To perform RF Radio Test 1. Press to access the menu options. 2. Scroll to Configuration and press 3. Scroll to RF Radio Test and press Attention: If you are having trouble with the communication between the controller and the mixer, refer to the Troubleshooting guide for tips on improve signal strength. 3. Scroll to Version and press .The version of the RAV controller firmware will display. Version 1.0.0 Exit Figure 4.21 Version 4. Press to exit and return to the Configuration menu. 4. Press to exit and return to the Configuration menu. Note: The RAV controller will send out a radio signal and display the signal strength between the controller and the mixer. Use this feature to ensure the mixer and controller are set to the same frequency and to verify signal strength. RF Radio Test ------Exit Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Figure 4.18 RF Radio test Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Web Interface 62 Web Interface — Overview 63 Web Interface — Overview Overview Dial Accessing the web interface You can make all your calls from the Dialer in the web interface. You can dial a number, redial the last dialed call, and disconnect calls. You can also use flash settings, mute the microphones and adjust volume. The RAV has a built-in web server that provides a remote access interface to your RAV system. However, not all programming and metering functions are available The web interface allows you to connect to a RAV unit, run system checks, view the event log and manage calls. To open the dialer window • Click the Dial button in the left channel navigation.. To use the web interface from outside your network, your firewall must be properly configured to allow access. If you are accessing RAV from within the network, you may use the network name. The web interface uses port 80. To connect to RAV through the web interface 1. Open a web browser and enter the IP address or Network Name of the RAV in the address bar. 2. Enter your User name and Password.The default user name is ClearOne and the default password is RAV. Figure 5.1 Network Password The RAV web interface opens. Navigation buttons are shown in the left channel. Figure 5.3. Dialer window To make a call 1. Click the ON/Off button to take the phone off-hook. 2. Using the number pad, dial a phone number just as you would on a phone. Note: You can also pre-dial the number and click the ON/OFF button to connect the call. Click the pound button (#) to enter a pause in the dialing string. Tip: You can also dial using the 0-9, * and # on your on your keyboard. Enter connects to and disconnects from the telephone line. Figure 5.2 RAV-Ware management system Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 64 Web Interface — Overview 65 Web Interface — Overview To make a call from the phonebook Event Log 1. Click a number in the phonebook you want to call. The Event Log keeps record of a user selectable list of events. You select the events you want recorded in RAV-Ware. You then can download the log for review in the web interface. Check the Event Log when there are communication errors or for other troubleshooting. The name and number appear in the display window. 2. Click ON/OFF button to dial the call. To end a call To open event log • • Click the ON/OFF button. Click the Event Log button in the menu pane. To redial • Click the REDIAL button. The phone will automatically be taken off hook and the last dialed number will be called. To send a Flash signal • If your telephone service includes call transfer, call waiting or conference calling, you can use the Flash key. Refer to your local telephone service for details. To mute/unmute 1. Press the MUTE button to mute all microphones. 2. Press the MUTE button again to unmute all the microphones. To adjust call volume • Use the UP and DOWN volume buttons to adjust the volume to the desired level. Figure 5.4. Event log To clear log • Click the Clear Log button. To download log • Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Click the Download Log button. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 66 Web Interface — Overview 67 Web Interface — Overview System Check Log Out The System Diagnostic window allows you to check your RAV system to be sure all parts of your system are connected and working properly. • Click the Log Out button. To open the System Diagnostics • Click the System Diagnostics button. Figure 5.6. Log out • Click Yes to log out. • Click No to stay logged in. Figure 5.5. System Diagnostics To run System Diagnostics • Click the Start button. RAV checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the part is connected and functioning. Red indicates a problem with the component. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Appendix 70 Appendix — Maintenance Maintenance 71 Appendix — Troubleshooting Controller Controller doesn't communicate to the mixer. Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft, damp cloth to clean the microphones and controller. If storing for an extended period of time, remove the batteries. Troubleshooting Audio No dial tone Check that the RH-11 cable is connected to an analog line. Make sure the phone cable is connected to the Line jack, not the Set jack. If you are connected to a digital line through a telephone handset, take the handset off the hook. Run a system diagnostic check through RAV-Ware to be sure all RAV components are working properly. Be sure the frequency setting on the controller is the same as the frequency setting in RAVWare. Change the frequency for both to avoid frequency conflicts with other RAV systems. Perform an RF radio test to verify the signal strength between the controller and the mixer. The RAV Controller performs best when the RAV Mixer is positioned within line of sight and with the antenna pointed up. Check the signal strength indicator in different areas of the room to find the best possible operating location.The signal strength indicator is on the LCD screen and the maximum number of bars is four. For optimal RF connectivity, make sure the signal strength measures three or four bars in the operating location. You can also use the RF Radio Test function on the controller for a more detailed signal strength measurement. To improve signal strength • Verify that the mixer is within line of site Rav does not ring • Ensure the antenna is pointed up Adjust the volume of the ringer. Check that the RH-11 cable is connected. Verify that the dialed phone number is correct. • Do not install the mixer in a metal cabinet You can also purchase a remote mount antenna to improve the signal strength when the mixer is located in a different room or an enclosed cabinet. Muffled reception Do not move the microphone pods while on a call. Move any items that might be blocking the microphones. Speak closer to the microphones. Cannot assign a speed dial number Any phone numbers entered using the controller are automatically assigned a speed dial of none. Access RAV-Ware to assign speed dial numbers Far-end party cannot hear Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure the correct audio paths are selected. Adjust the volume of the audio outputs. Short silences, echoes or clipped speech on the far end Adjust the equalization in RAV-Ware for each component. Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just enter the yellow zone. Be sure equipment is placed correctly for the best sound performance. Refer to the chapter one for basic room design guidelines. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 72 Appendix — Troubleshooting Speakers Neither speakers play Check that the wires are properly connected. Check the audio mixer in RAV-ware to ensure the audio is routed correctly. Bass and treble are weak Check the equalization for the loudspeakers in RAV-Ware. Only one speaker plays 73 Appendix— Pinouts Pinouts Camera pinouts 8 Pin Mini DIN connector Pin Number Control Pin Number Control RTS CTS TXD GND RXD TXD not used not used Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the speaker that does not play. Be sure the wires are in good condition and are firmly connected. 8 Pin Mini DIN One speaker still does not play Disconnect the wires from both the speaker and the mixer. Disconnect the other cord from its speaker and connect that end of the cord to the speaker that doesn't play. If the speaker still doesn't play, the problem is in the speaker. If the speaker now plays, continue checking for the source of the problem. Disconnect the same cord from the mixer. Connect it to another output. If the speaker plays, the problem is the original cord that was connected to that speaker. 8 Pin Mini DIN Pin 1 RTS Pin 2 CTS Pin 2 CTS Pin 1 RTS Pin 3 TXD Pin 5 RXD Pin 4 GND Pin 4 GND Pin 5 RXD Pin 3 TXD Pin 6 TXD not used Pin 6 GND not used Pin 7 Not used Pin 7 Not used Pin 8 Not used Pin 8 Not used General Physical damage to RAV All repairs must be done by a ClearOne technician. Call ClearOne technical support for more information. DB-9 connector Pin Number Control Pin Number Control CD RXD TXD DTR DSR RTS CTS RI DB-9 8 Pin Mini DIN Pin 1 CD Pin 2 CTS Pin 2 RXD Pin 3 TXD Pin 3 TXD Pin 5 RXD Pin 4 DTR Pin 5 GND Pin 4 GND Pin 6 DSR Pin 7 RTS Pin 2 CTS Pin 8 CTS Pin 1 RTS Pin 9 RI Pin 6 GND Not used Pin 7 Not used Pin 8 Not used Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 74 Appendix — Specifications Loudspeaker Specifications Dimensions Line Input Mixer (WxDxH) Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from -14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm 17" x 7.5" x 2" (43.2 cm x 19.1 cm x 5.1 cm) RF Controller (WxDxH) 10.5" x 4.5" x 2.75" Microphone Pod Diameter 7" (17.8 cm) Height 1.5" (3.8 cm) Weight Mixer 4.5 lbs (2.04 kg) RF Controller 2.0 lbs (.91 kg) Microphone Pod 1.1 lbs (.5 kg) Environmental Operating Temperature: 32º to 122º F 0º to 50º C Power Supply Primary Voltage: 100 to 240 VAC Auto sensing 50-60 Hz Audio Performance Conditions: Unless otherwise specified,all measurements are performed with a 22 Hz to 15 kHz BW limit (no weighting) Microphone Pod Coverage: 360 degrees Connection: RH-45 with Cat. 5, Link In/Out Ports Max Distance from Base Mixer: 75 Appendix— Specifications Line Output Connection: Unbalanced RCA Nominal Level: -10 dBu, adjustable from -14 dB to +18 dB Maximum Level: +9 dBu Frequency Response: 40 Hz - 15 kHz (+/-1dB) Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz) Playback/Record Input Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from -14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm Playback/Record Output Connection: Unbalanced RCA Nominal Level: -10 dBu, adjustable from -14 dB to +18 dB Maximum Level: +9 dBu Frequency Response: 40 Hz - 15 kHz (+/-1dB) Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz) 50' (RAV 900), 75' (RAV 600) Frequency Response: 60 Hz - 14 kHz (+/-1dB) THD+N: < 0.08% (-45dBu input @ 1 kHz) Sensitivity: -45 dBu Input Level: -6 dBu for 1 kHz 94 dBSPL microphone input Dynamic Range: > 65dB Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Connection: Push terminals with left and right Power: 10 Watts into 8 Ohm load Impedance: 8 ohm Frequency Response: 60 Hz - 15 kHz (+/-1 dB) Dynamic Range: > 80 dB THD+N: < 0.5% (+5 dBu line input @1 kHz) Output Level: 90 dBSPL output @ 1 meter Mixer AEC tail time: 128 ms Adaptive noise cancellation: (6 - 18 dB) Gating: Adaptive ambient, 1st mic priority, look ahead gating, NOM attenuation, Telephone Interface Conditions: All measurements taken with ALC disabled. Connection: RH-11 (Set and Line Jacks) Tail Time: 30 ms Frequency Response: 250 Hz to 3.3 kHz (+/-1 dB) THD+N: < 0.2% (+7 dBu line input @1 kHz) Dynamic Range: > 60 dB Communication I/O 10/100 Ethernet Control Port: RH-45 with LED indicators for link, duplex and activity status. RS-232 Control Port: DB9 female 9,600/19,200/38,400/57,600 (default)/115,200 baud rate: 8 bits, 1 stop, no parity Hardware flow control on (default)/off VISCA Camera Port: DIN, 9600 baud, No Flow Control USB 1.1 Configuration Port: Slave Port Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 76 Appendix— Serial Commands Serial Commands The RAV 600 and RAV 900 accept serial commands through the telnet, RS-232 serial port or USB. The commands in this manual pertain only to the RAV 600 and RAV 900. RS-232 serial port protocol is 9,600, 19,200, 38,400 , 57,600 (default) or 115,200 baud; 8 bits, 1 stop bit, no parity. Groups and channels The following tables define the relationship between alpha and numeric representations. Text commands use the alpha designation and binary commands use the numeric. In addition, different groups have different allowable channel ranges. Group Conventions Description Parameters enclosed in < > indicate a mandatory parameter. Parameters enclosed in [ ] indicate an optional parameter. Parameters separated by a - indicate a range between the values. Parameters separated by a , indicate a list of available values. Words in uppercase bold indicate command text. Indicates the device type and device id. Alpha Unknown The following typographic conventions are used in this document to describe the different serial commands. Use the Command structure section and the examples as a guide when creating your serial commands. Convention [X] 1-8 4,7,9 BAUD DEVICE Number RAV 900 Channel Range RAV 600 Channel Range N/A N/A Outputs 1–3 1 is Record Out 2 is Aux Out 3 is Speaker Out 1–3 1 is Record Out 2 is Aux Out 3 is Speaker Out Microphone Pod 1–3 1–3 Line Inputs 1–2 1 is Record In 2 is Aux In 1–2 1 is Record In 2 is Aux In Unit 0 for Unit Values 1 for Log Matrix 11 13 Phonebook 15 2 for HTML skin 3 for Firmware 4 for Directory 5 for Firmware Data Transmit 16 Receive 17 Local Camera 19 Sony Mode: 1–7 Canon Mode: 1–9 Sony Mode: 1–7 Canon Mode: 1–9 Command structure Commands can be either UPPER CASE or lower case. Also, extra spaces or tabs between arguments in text commands are allowed. Return values are always in upper case. In order for a command to be recognized by the serial port, the command must be terminated by a carriage return. The structure of serial commands is as follows: #TYPE DEVICE COMMAND [X] [X] indicates the start of a command line DEVICE represents the device type and device number COMMAND is the command text [X] [X] represents any additional options in the order that they appear in the command descriptions that follow placed in the Type ID or Device ID fields, the command applies to all units or all devices respectively. Example A command to disable automatic gain control for Mic 2 on a RAV 600 device “0” will have the command line: #50 AGC 2 M 0. In this command line, 5=RAV 600, 0=unit 0, AGC=command, 2=channel, M=Mic Input group, 0=off state. If a command calls for a “null” value, leave a blank in the command line. For example, “#50 AGC 2 M” will return the current AGC state of Mic 2 on device 50. 77 Appendix— Serial Commands Type and device IDs Type ID Unit type Device ID range 0x8 0x9 RAV 900 RAV 600 0x0 0x0 Command responses will have a carriage return line feed. Example: #50 AGC 2 M O carriage return line feed Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 78 Appendix— Serial Commands Meter type definitions 79 Appendix— Serial Commands RAV serial commands Alpha Numeric Level position for Mic Pods Level position for Line Inputs Level position for Outputs Level position for Telco Transmits Level position for Telco Receives Maximum level of the three micropones on the pod after processing Level after PEQ and gain Level after PEQ and gain Level after gain Level after gain adjustment Echo Return Loss N/A N/A N/A N/A Echo Return Loss N/A N/A N/A N/A ERL + ERLE N/A N/A N/A N/A Serial command error codes Error number Text message Explanation/Solution Memory error The box is out of internal memory. Power cycle the box. No command found A command was not found in the string. Unknown command A command was executed on a different device type that this box response can not display. The command dictionary needs to be updated. Not implemented The command is not implemented. Argument error Unknown command The command had an argument that was out of range. The command is unknown to this unit. Bad checksum The binary command’s checksum is wrong. Camera not responding A preset or macro failed to program because it is too large or because its command list contained an invalid command. 11 Command too big The binary command is too large. Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Command Function AA AARINGS ACONN AD AEC AECREF AGC BATTERYLVL BAUD CALLDUR CAMBAUD CAMCTRLMODE CAMFLOW CAMMOVE CAMPRESET CAMPRESETSET CAMPRESETSET2 CAMPOSITION CAMSWITCHLAG CAMTRACK CAMZOOM CLEAREFFECT CLOCK COUNTRY DEFAULT DEVICE DIAL DID ENETADDR ENETDHCP ENETDNSA ENETDNX ENETGATE ENETSUBN EQ EQSEL FLOW GAIN GATE GREPORT HOOK HOOKD Selects/reports setting of auto answer Selects/reports setting of the number of rings to auto answer Selects/reports status of audible connect/disconnect indication Selects/reports setting of auto disconnect Selects/reports acoustic echo canceller setting Enables/disables or reports current status of AEC reference Selects/reports AGC Reports battery level on remote Selects/reports the baud rate of the serial port Indicates how long a call has lasted Selects/reports baud rate of camera control port Sets/reports camera control port mode Selects/reports flow control of camera control port Sends command to move the camera on the camera control port Executes camera preset Sets current position of camera as preset Sets/reports current camera preset Sets/reports current position of camera on the camera control port Set the switch time lag for voice tracking Selects/reports camera voice-tracking mode Sets/reports current zoom of camera on the camera control port Enables/disables or reports current status of clear effect Sets/reports current time Sets/reports country for compliance. Sets the unit to default Selects/reports manufacturer identification label Dials DTMF sequence or reports last sequence dialed Selects/reports device ID Selects/reports IP Address of the Ethernet port Selects/reports use of DHCP of the Ethernet port/ Selects/reports DNS server IP address of the Ethernet port Selects/reports use of the DNS of the Ethernet port Selects/reports default gateway of the Ethernet port Selects/reports subnet mask of the Ethernet port Enables/disables or reports current status of equalization Enables/disables or reports current status of equalization. Selects/reports the flow control of the serial port Changes/reports gain for a channel. Reports gate status of microphones Selects/reports gate status report frequency Sends a hook flash Selects/reports hook flash duration Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 80 Appendix — Serial Commands 81 Appendix— Serial Commands Command Function AA - Auto Answer Enable/ Disable LABEL LOCALNUM LVL LVLREPORT LVLREPORTEN MANUFACTURER MICCAMPRESET MTRX MUTE NCSEL PBDIAL PHONEBOOKADD PHONEBOOKCNT PHONEBOOKDEL PHONEBOOKREAD REDIAL RESET RFFREQ RING RINGERLVL RINGERSEL RINGERTEST SILENCEPRST SPEEDDIAL STEREOMIX SYSCHECKS TE TELCOLVLCTRL UID VER VOLUME Selects/reports label of specified channel or unit Sets/reports current value of local number Reports in, out, or processor level Selects/reports level status Enables/Disables level reporting Selects/reports manufacturer identification label Associate a microphone with a camera preset Selects/reports matrix routing of an in. to out. Sets/reports mute status Enables/Disables or reports current status of noise cancellation Dials speed dial number by name Saves entry in the phonebook Queries number of entries in phonebook Deletes an entry in the phonebook Queries an entry in the phonebook Redials last number called Resets the unit Sets/reports frequency for RF link to remote. Indicates a ringing line. Selects/reports audible ring level Sends/reports audible ring melody Plays current audible ringer melody Associates camera preset with silence for voice tracking Dials speed dial number by speed dial number Enables/disables or reports stereo mix status Initiates system checks Selects/reports hook status Selects/reports setting of Telco TX level control Reports unit ID (read only) Reports unit version (read only) Changes/reports the gain for the output channel This command selects/reports the setting of auto answer. ARGUMENT DETAILS Name Channel Group Value Type Channel Group Unsigned Integer Size Values See Group And Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 28 TEXT FORM DETAILS COMMAND FORM: DEVICE AA [Value] AARINGS - Number of Rings to Auto Answer On This command selects/reports the setting of the number of rings to auto answer. ARGUMENT DETAILS Name Channel Group Value Type Channel Group Unsigned Integer Size Values See Group And Channels 17 (R) 2 or 4 (Null to query in text) Units BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 31 TEXT FORM DETAILS COMMAND FORM: Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 DEVICE AARINGS [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 82 Appendix — Serial Commands 83 Appendix— Serial Commands ACONN - Audible Connect / Disconnect Indication AEC - Acoustic Echo Canceller enable/ disable This command selects/reports the status of the audible connect/disconnect indication. This command selects/reports the setting of Acoustic Echo Canceller. ARGUMENT DETAILS ARGUMENT DETAILS Name Channel Group Value Type Channel Group Unsigned Integer Size Values See Group And Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 96 Size Values Units See Group And Channels 3 (M) 0 = Off 1 = On 2 = Toggle(Null to query in text) 27 TEXT FORM DETAILS TEXT FORM DETAILS COMMAND FORM: Type Channel Group Unsigned Integer BINARY FORM DETAILS BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: Name Channel Group Value COMMAND FORM: DEVICE AEC [Value] DEVICE ACONN [Value] AECREF - Acoustic Echo Cancellation Reference AD - Auto Disconnect Enable/ Disable This command enables/disables or reports the current status of the AEC reference. This command selects/reports the setting of auto disconnect. ARGUMENT DETAILS ARGUMENT DETAILS Name Channel Group Value Type Channel Group Unsigned Integer Size Values See Group And Channels 17 (R) 0 = Off 1 = Loop Drop 2 = Call Progress 3 = Loop Drop + Call Progress (Null to query in text) Units Name Value Type Unsigned Integer Size COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 68 TEXT FORM DETAILS COMMAND FORM: COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: AGC - Automatic Gain Control TEXT FORM DETAILS COMMAND FORM: DEVICE AD [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Units BINARY FORM DETAILS BINARY FORM DETAILS 29 Values 1-3 (Null to query in text) DEVICE AECREF [Value] This command selects/reports the setting of automatic gain control. ARGUMENT DETAILS Name Channel Group Value Type Channel Group Unsigned Integer Size Values See Group And Channels 3 (M) 0 = Off 1 = On 2 = Toggle (Null to query in text) BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: TEXT FORM DETAILS COMMAND FORM: DEVICE AGC [Value] Units Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 84 Appendix — Serial Commands 85 Appendix— Serial Commands BATTERYLVL - Battery Level CALLDUR - Call Duration This command reports the battery level on the remote. If the batteries run low, this command will automatically be sent out reporting the low indication. This command indicates how long a call has lasted. If no call is in session, this will report 0. At the time of call termination, this command will automatically be sent out reporting the duration. ARGUMENT DETAILS ARGUMENT DETAILS Name Value Type Unsigned Integer Size Values 0 = battery level unavailable 1 = Lowest 5 = Highest (Null to query in text.) Units 65 COMMAND FORM: DEVICE BATTERYLVL [Value] Units 63 DEVICE CALLDUR CAMBAUD - Camera Control Baud Rate This command selects/reports the baud rate of the camera control serial port. ARGUMENT DETAILS This command selects/reports the baud rate of the serial port. Name Value ARGUMENT DETAILS Type Unsigned Integer Values See Group And Channels 17 (R) String of format HR:MN:SS TEXT FORM DETAILS BAUD - Baud Rate Name Value String Size COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: TEXT FORM DETAILS COMMAND FORM Type Channel Group BINARY FORM DETAILS BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: Name Channel Group Reserved Duration Size Values 9600, 19200, 38400, 57600,115200 (Null to query in text) Type Unsigned Integer Size Units Values 2400, 9600, 19200, 38400 (Null to query in text) BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 60 BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: TEXT FORM DETAILS TEXT FORM DETAILS COMMAND FORM: DEVICE BAUD [Value] CAMCTRLMODE - Camera Control Port Mode Attention: If you are connected to the RAV unit through the serial port, you will need to reboot the unit before the baud rate and flow control changes take place. If you are connected to the RAV unit through the USB port, changes are made instantly. Units COMMAND FORM: DEVICE CAMBAUD [Value] This command sets/reports the camera control port mode. ARGUMENT DETAILS Name Value Type Unsigned Integer Size Values 0 = Sony 1 = Canon (Null to Query in Text) Units BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 50 TEXT FORM DETAILS COMMAND FORM: Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 DEVICE CAMCTRLMODE [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 86 Appendix — Serial Commands 87 Appendix — Serial Commands CAMFLOW - Camera Control Flow Control CAMPRESET - Camera Preset This command selects/reports the flow control of the camera control serial port on the unit. Hardware flow control is implemented using DTR and DSR. Executes a camera preset.There is no query for this command. ARGUMENT DETAILS Name Value Name Value Type Unsigned Integer Size Values Units 0 = Off 1 = On 2 = Toggle (Null to query in text) BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: Type Unsigned Integer COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: COMMAND FORM: Units 51 DEVICE CAMPRESET [Value] CAMPRESETSET - Camera Preset Setup DEVICE CAMFLOW [Value] This command sets the current position of a camera as a camera preset.There is no query for this command. ARGUMENT DETAILS This command sends commands to move the camera on the camera control port.There is no query for this command. Name Preset Channel Group Label ARGUMENT DETAILS Type Channel Group Unsigned Integer Values 1 - 10 BINARY FORM DETAILS CAMMOVE - Move the Camera Name Channel Group Value Size TEXT FORM DETAILS 61 TEXT FORM DETAILS COMMAND FORM: ARGUMENT DETAILS Size Values Units See Group And Channels 19 (V) 0 = Stop 1 = Pan Right 2 = Pan Left 3 = Tilt Up 4 = Tilt Down 5 = Zoom In 6 = Zoom Out Type Unsigned Integer Channel Group String Size 16 Values 1 - 10 See Group And Channels 19 (V) Units BINARY FORM DETAILS COMMAND ID: NUMBER OF ARGUMENTS: ARGUMENT FORM: 52
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