ClearOne RAV1 ClearOne Communications RAV 600/900 Controller User Manual RAV 69 chap 1

ClearOne, Inc. ClearOne Communications RAV 600/900 Controller RAV 69 chap 1

Exhibit 8

ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107RAV 600/900 User Manual
iiiTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV — Table of ContentsiiTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iiThe RAV 600/900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Connecting the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18RAV-Ware Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Customizing RAV Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Line Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Dialer and Phonebook Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Using the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Programming Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112© 2004 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in anyform or by any means without written permission from ClearOne Communications. Printed in the United Statesof America. ClearOne Communications reserves specific privileges. Information in this document is subject tochange without notice.RAV 600/900 Installation and Operation ManualClearOne Part No. 800-153-001 November 2004 Table of Contents
Introduction 1
Introduction— The RAV 600/9003Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760UnpackingCarefully remove all components of the RAV system from the packaging. Ensure that youreceived the following items:RAV 600/900Note: Rack mount ears come attached to the Mixer box. Refer to installation instructionsfor more information.If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.Note: ClearOne is not responsible for product damage incurred during shipment. You mustmake claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material forinspection by the carrier. Contact your carrier immediately.Introduction — The RAV 600/9002Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760The RAV product line is the first out-of-the-box room audio conferencing solution with thesound quality and flexibility of a professionally installed system. The RAV includes an audioconferencing mixer that uses distributed acoustical echo cancelling technology to provide themost intelligible full duplex audio conference experience available. Features include:• Audio mixer for high quality audio performance in all acoustical environments.• Internal telephone hybrid with touch-tone dialing capability, call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dialcapabilities• Microphone pods provide 360º audio pickup so every participant within the microphonepick-up range can be heard• Ceiling or wall-mount Bose®speakers allow everyone in the room to experience rich,natural sounding audio.Services and supportIf you need additional information on how to install, set up or operate your RAV 600/900,please contact us. We welcome and encourage your comments so we can continue to improveour products and serve your needs.Product returnsAll product returns require a return material authorization (RMA) number. Please contactClearOne Technical Support before attempting to return your product. Make sure you returnall the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.Technical support Sales and customer serviceTel: 1-800-283 5936 (USA) or 1-801-974-3760Tel: 1-800-945-7730 (USA) or 1-801-975-7200Fax: 1-801-974-3669 Fax: 1-800-933-5107 (USA) or 1-801-977-0087E-mail: tech.support@clearone.comWeb: www.clearone.comE-mail: sales@clearone.comThe RAV 600/900Controller MixerCeiling-Mount SpeakersorWall-Mount SpeakersMic PodsQty: 2 with RAV 600Qty: 3 with RAV 900123456789POWER-30-10 -4 0+4 +8+12600R A VMUTECONFERENCEON/OFF FLASH REDIAL1234567890#*ABC DEFGHI JKL MNOPQRS TUV WXYZHELPLINEPAUSEMENUENTERDOWN UPPHONEBOOKCLEARDOWN UPVOLUMERAV Quick Start GuideAAA BatteriesQty: 4Power Supply 12' Telephone Cable 7 ' RJ-45 CableQty: 4 pairScrew/Washer Rack KitQty: 46' USB Cable 25' RJ-45 CableQty: 1 for RAV 600Qty: 2 for RAV 90012' RJ-45 Cable 50' Speaker CableQty: 26' Power Cord6' RCA CableQty: 2RAV-Ware Installationand Manual CDFigure 1.1 RAV unpacking
Controller The controller allows you to manage all calls, program user preferences and adjust settingsfor your RAV.Key FunctionsMUTECONFERENCEON/OFF FLASH REDIAL1234567890#*ABC DEFGHI JKL MNOPQRS TUV WXYZHELPLINEPAUSEMENUENTERDOWN UPPHONEBOOKCLEARDOWN UPVOLUMEIntroduction— Product Overview5Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760MixerFrontA.Telephone LED.This indicator lights red when the mixer is powered, but RAV is not in use.The indicator lights green when the RAV is in use and flashes green during an incomingcall.B.Microphone status LEDs. Nine indicators (RAV 900) or six indicators (RAV 600) indicatethe activation status of the microphone elements. When a microphone element is activated,the corresponding LED lights green. When microphones are muted, all LEDs turn red.C.Meter LEDs.These LEDs represent the output level from all audio inputs.D.USB port.This port enables USB connection to a PC.BackA.Telephone Set, Line. RJ-11 connection to an analog telephone jack and an analog telephone set.B.RF antenna connector. Connect the external RF antenna to this port.C. RS-232. RS-232 control port for connection to a control system such as AMX or Crestronor to a computer.D.Camera Control. VISCA camera control port. This connection enables microphone activa-tion to trigger camera presets (voice tracking).E.LAN.This is a 10/100 BaseT auto-detecting Ethernet port for system control through adata network.F.Mic Pod In. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods.G.Playback In/Record Out. RCA connection to recording devices such as a VCR.H.Line In/Out. RCA connection to a codec, amplifier or sound card.I.Speaker Output. Use speaker wire to connect these push terminals to the Bose loudspeakers.J.Power. 12 VDC.Power supply.CDABFigure 1.2. Mixer frontFigure 1.3. Mixer backIntroduction — Product Overview4Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Product OverviewFLASHREDIALFunctionPress once to dial the last number called. KeyPress once to mute microphones during a call. Press again to unmute.Press to activate the phone and access the dial tone. Press again to hang up the phone.Press once to dial stored numbers. When you are in the Menu, use this key to delete entries or to go backto the previous screen.Press to dial your conferencing services provider. This number mustbe programmed to speed dial number 20. Press to use call forwarding, access call waiting, or make a three-wayconference call (if supported by your telephone service).Press down or up to navigate through the menu and phonebook.Press while on a call to adjust call volume and ringer . DOWN UPSTATUSPress once to access the controller programming menu. Once you are in the Menu, this key serves as the Enter key.MENUENTERPHONEBOOKCLEARON/OFFVOLUMEMUTEIndicates battery levelLCD IconANTENNA SIGNALBATTERYFunctionIndicates commands are received and awknowledged by base unitand represents the signal strength from the base unit to the controller.
Introduction— Basic Room Design7Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Basic Room Design for RAVTo ensure best microphone and loudspeaker placement (ceiling or wall-mount), please usethe following guidelines. For more information on Room Design, or to view the RAV onlinetraining course, visit www.clearone.com.Microphones Center mic pods on the table at an equal distance apart. Place the controller on thesame table as the mics. In typical conferencing environments, participants should beseated 4–8' from a mic pod.Mic pick-up range is dependent on room conditions. Background noise, reflective hardsurfaces and the number of participants may affect the pick-up range. Use the following guidelines for best placement of your RAV mic pods and then adjust for yourspecific room conditions.RAV 9004'4'Figure 1.6. Recommended microphone placementIntroduction — Product Overview6Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Microphone PodsA.Mute Button.Press to mute or unmute all microphones in the RAV system.B.LEDs.These two LEDs illuminate green when the microphones are not muted and illuminate red when the microphone is muted. The LEDS flash red if the microphones arenot connected properly.Speakers (ceiling or wall-mount)A.Push Terminal connectors. Connect to the RAV mixer using speaker wire (wall-mountspeakers are pictured).ABAFigure 1.4. Microphone podsFigure 1.5. SpeakersBasic Room Design
Introduction— Installation Overview9Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Introduction — Basic Room Design8LoudspeakersCeiling-mount loudspeakersFor best performance, ceiling loud-speakers should be installed direct-ly above the microphone pods. Ifyou have a RAV 900 with threemic pods, install the ceiling loudspeakers above the first andthird mic pods. The ceiling speakersmust be set to 8 Ohms. Pleaserefer to the Bose user manual forinstructions.Wall-mount loudspeakersPlace the left channel loudspeakeron the left side of the room and theright channel loudspeaker on theright. (Refer to the label on theback of each loudspeaker.) Makesure the back of each loudspeakeris parallel to the front wall.For best controller performance• Do not install the RAV mixer in a metal cabinet unless you are using the remote antennaaccessory.• Keep the mixer within line of sight of the controller, such as on the top of a credenza.• Ensure antenna is connected to the back of the mixer and is pointed up.• If installing the mixer in an equipment rack, make sure it is placed at or near the top of therack.For best audio performance• Use the provided cables.• Do not move microphones while on a call.• Speak at a normal conversation level and direct your voice toward the microphones.• Do not place microphones next to fans, projectors or computers.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Read the user manualPlease read through the RAV Quick Start Guide and print User Manual to familiarize yourself with the RAV system. Refer to the Help File in RAV-Ware for information on the software. Read through all requirements and safety information to be sure you set up andconfigure your RAV correctly.Make sure your network is readyReview all system requirements. Then check with your network administrator to be sure yournetwork meets all the RAV requirements.Connect cablesConnect all cables. If you are planning on using the RAV for web or videoconferencing, you’llneed to connect peripheral equipment. See pages 14–22.Install softwareInstall RAV-Ware and then use to adjust sound levels and to configure settings for addition-al equipment such as a video codec or a recording device. See pages 26–49.Begin usingUse the controller to answer and make calls. See pages 52–59.Installation OverviewRAV 6006'6'LoudspeakerLoudspeakerFigure 1.8 Recommended wall-mount speaker placementCeiling Speakers Ceiling SpeakersFigure 1.7 Recommended ceiling-mount speaker placement
11Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Introduction — Installation Overview10Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760System RequirementsNote: Using a USB to serial adapter is not recommended.Network informationTo use RAV over a local area network (LAN), you need to know if the LAN uses DynamicHost Configuration Protocol (DHCP) or if you need a static IP address.If the LAN uses DHCP, there is no need to make any network adjustments unless you wantto assign a static IP address.If the LAN does not use DHCP, gather the following information prior to LAN setup:• The IP address to be assigned to the RAV• The subnet mask• The IP address of the default gatewayOperating System and RAMWindows 98 64 MB RAMWindows 2000 256 MB RAMWindows XP 256 MB RAMProcessor 300 MHz Pentium III or betterMonitor 1024 x 768 SVGA (16 bit) high colorVideo Card SVGA 1024 x 768 minimumFree Hard Disk Space 20 MB minimumRS-232 COM port Up to 115,200 baud rateUSB port USB 1.1–2.0Macromedia Flash Player 6.0Component Requirement
Connecting the RAV 2
15Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Connecting the RAV — Basic Connections14Connecting the RAV — Basic Connections3. Connect the second and third microphone pod using the 12' Cat. 5 cables. (Third microphone on the RAV 900 only).4. Connect the speakers to the mixer.Note: For best performance, speakers must be installed properly. If you are using the ceiling-mount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions includ-ed in the Bose loudspeaker box.5. Using the RJ-11 cable, connect an analog telephone jack to the Linejack on the mixer.Note: For instructions on connecting to a digital line, refer to page 18.L +L -R +R -SPEAKERFigure 2.4. Connect speakersMIC PODFigure 2.3. Connect additional microphonesLINEFigure 2.5. Connect telephone cableTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Connecting the RAV should take less than one hour. Once basic connections for audio conferencing are made, the system is ready to use.Audio conferencingTo set up audio conferencing1. If you are installing the mixer into a rack, remove the side panels, rotate them and thenreattach using the four screws and washers (optional).2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable.MIC PODOUTINBasic ConnectionsFigure 2.2. Connect to first microphone podFigure 2.1. Attach rack ears
Connecting the RAV— Basic Connections17Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-37609. Attach the external antenna and turn it so the it is in an upright position.10. Insert four AAA batteries into the RF controller.Figure 2.9. Attach external antennaTELEPHONELINERS-232SET16Connecting the RAV — Basic ConnectionsTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-37606. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Setjack onthe mixer. (optional)7. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can bechanged in RAV-Ware.)8. Using the power supply cords, connect the mixer to an electrical outlet.Figure 2.7. Connection to network Figure 2.8. Connection to electrical outletSETFigure 2.6. Connection to network 4 AAA BatteriesBack of ControllerFigure 2.10. Insert batteries
Connecting the RAV— Auxiliary Devices19To connect to a sound card1. Using an RCA cable, connect the Line Inon the RAV mixer to the line out on a sound card.2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card.To connect to amplifier• Using an RCA cable, connect the Line Outon the RAV mixer to the line in on an amplifier.or• Using an RCA cable, connect the Record Out on the RAV mixer to the line in on a soundcard.Note: User RAV-Ware to adjust the equalization and volume of these devices. Refer to pages38–42 for more information.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Connecting the RAV— Auxiliary Devices18Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760The mixer allows connection to a number of different audio and video peripherals, such asvideo codecs, VCRs, cameras and computers.Connecting video codecs, amplifiers and sound cardsLine input/output devices such as video codecs, amplifiers and sound cards can be connectedto the Line In and Line Out connectors on the RAV mixer. These connectors are mono-audio.To connect to a video codec1. Using an RCA cable, connect the Line Inon the RAV mixer to the line out on a videocodec.2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a videocodec.INOUTLINEFigure 2.13. Connecting a Line In/Out deviceAuxiliary DevicesINOUTINOUTFigure 2.14. Connecting a Line In/Out deviceFigure 2.15. Connecting a Line In/Out device
2120Connecting the RAV— Auxiliary DevicesTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Connecting for serial controlYou can connect a computer or a control device, such as an AMX or Crestron, to the RAVmixer through the serial control port.To connect a computer serial port• Connect computer to Controlport on the back of the mixer using a standard serial cable.Connecting for USB controlYou can connect a computer to the RAV to access RAV-Ware through the USB port.To connect a computer through the USB port• Connect computer to the USBport on the front of the mixer using a USB cable.Note: The USB drivers are installed when you install RAV-Ware.123456789POWER-30 -10 -4 0 +4 +8 +12600R A VFigure 2.18. Connecting a computer seriallyFigure 2.19. Connecting a computer through the USBConnecting the RAV — Auxiliary DevicesTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Connecting VCRs and DVD playersRecord/Playback offers stereo audio input and output. You can record your audio/video conference or play audio using a playback device such as a VCR or DVD player.Note: You can also connect a mono-signal device or a non-record/playback device to these line in/out connectors.To connect to record/playback• For recording, connect the Leftand Right audio Outon the RAV to the left and right audioin on the VCR or DVD player.• For playback, connect the Leftand Right audio Inon the RAV to the left and right out onthe VCR or DVD player.Connecting PTZ camerasThe RAV system provides voice tracking capabilities through VISCA control port connectionto a Pan, Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positionsbased on microphone activation. For instructions on programming the presets, see page 36.To add a camera• Connect the camera to the Camera Controlport on the mixer.Note: The camera video signals connect to a video codec.Figure 2.17. Connecting a cameraRECORD / AUXLRLROUTFigure 2.16. Connecting a Record/Playback device
2322Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Digital phonesIf you have a digital (PBX) telephone service, you need to run an analog extension from thePBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support.Note: If you connect the RAV through a digital to analog line converter, you will not be ableto use the tabletop controller or the RAV-Ware dialing interface to make calls.You will insteadneed to dial from the digital phone. The phone handset must be kept off hook for the duration of the call.To connect to a digital phone1. Connect one end of the telephone cable into the telephone line on the back of the mixer andthe other end into the digital-to-analog converter.2. Connect the converter's power adapter into an electrical outlet.3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter user manual for more information.Digital-to-Analog ConverterAC AdapterPhone JackDigital, PBX,or Multi-line phoneRAV mixerHandsetElectrical Outlet Telco LineControl Camera Lan Mic PodRecord/AuxLeft InRight InLeft OutRight OutLeft +Left -Right +Right - Power12V DC 1AFigure 2.20. Connecting the RAV mixer to digital-to-analog converterConnecting the RAV — Auxiliary Devices
RAV-WareSoftware Configuration 3
RAV-Ware — IntroductionRAV-Ware — Introduction27Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376026Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV-Ware overviewClearOne’s RAV-Ware™ software provides an easy interface for configuring system settingsand customizing the audio in your RAV 600/900 business conferencing system. While theRAV system is designed to work out of the box for audio conferencing setups, RAV-Ware isrequired to adjust audio levels and equalizer settings for the RAV components as well as theauxiliary audio devices. Once installed, RAV-Ware allows configuration locally through USBor RS-232 connection, or remotely through the Ethernet connection.Menus and Toolbar: Easily create, open or save files, find RAV systems on the network, addphonebook entries, configure regional settings and view the event log.Connections: Lists available units connected through serial or USB ports, or on the network.Device Toolbox: Lists common brands of auxiliary audio products (video codecs, soundcards, VCRs and amplifiers). The audio settings for these devices have been optimized for usewith the RAV system.Configuration Screen: Quickly access the configuration windows for the RAV system byclicking the icons.Online/Offline indicator: Shows connection status of RAV-Ware(online/offline) and the nameof the connected unit.Status Indicators: Status for Communications (green = online, red = offline), Telephone InUse (red = not in use, green = in use) and Mic Mute (red = mute).Getting started with RAV-WarePlease ensure that you have administrative privileges before attempting to install RAV-Wareon computers running Windows 2000 or later. You should also review the SystemRequirements on page 9, to ensure software will run correctly and that you have all the necessary network information.Install RAV-Ware1. Close all programs or applications running on your PC or laptop and insert the RAV-WareCD that shipped with your RAV system into the CD-ROM drive.• If the Autorun feature is enabled on the PC, the CD will open automatically.• If the Autorun window does not open, select Run from the Start menu.Type <drive>:\\setup.exe where <drive> is the letter of the CD-ROM drive (e.g.,D:\\setup.exe).2. Follow the on-screen instructions.Note:The Disk Cost button allows you to viewall available disk space.IntroductionFigure 3.1. Installing RAV-WareConnections Device ToolboxMenus and ToolbarStatus IndicatorsConfiguration ScreenOnline/OfflineFigure 3.3. Installing RAV-WareFigure 3.2. Disk Cost
RAV-Ware — Introduction29RAV-Ware filesYou can save current RAV-Ware files, create new files, edit existing files and import filesusing the menus and toolbar icons. When connected to a RAV unit, any changes made to aRAV-Ware file are updated immediately, but must be saved to remain permanent.To save a file1. From the File menu, select Save File.2. Browse to the desired location and enter the name of the file.3. Click Save.Tip:You can right click on the configuration window and select SaveFileto save your file.You can also select Save Asto rename and savethe file you are working on.To create a new file1. Click the New Filetoolbar icon.2. Select either the RAV 600 or RAV 900 depending on your system.This will open the Configuration Screen where you can setuser preferences for your RAV system.3. Save the file.To edit an existing file1. Click the Edit Filetoolbar button.2. Locate and select the file you want to edit.3. Click Open.4. Make desired changes to the file.5. Save the file.Note: The changes will only take effect after they have been imported to a connected RAV system.To import a file1. Connect to a RAV unit.2. From the File menu, select Import.3. Choose your RAV file.4. Click Open.The RAV unit will reboot and then update with all thefile changes.Tip: You can also right-click on the configuration window and selectImport to import a saved RAV file.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV-Ware — Introduction28Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV-Ware connectionsWhen you connect to the RAV unit, RAV-Ware automatically finds all RAV units connectedserially or on the same subnetwork and lists them in the Connections pane.To connect to the RAV 1 Double-click the RAV-Ware desktop icon. Or, select RAV-Ware from the Startmenu (start/programs/rav-ware/ravware.exe).2 Click the RAV icon in the Connection pane.• If you are connected serially, the RAV configuration window appears.• If you are connected through the network, you will be prompted to enter a user nameand password.The default user name is ClearOneand the default password is RAV.Note: To connect to a RAV unit on a different subnetwork, use Network Find. See page 26.Connected RAV unit Online indicator withRAV unit nameConfiguration Screen Figure 3.4. RAV-Ware unitsFigure 3.5. Configuration window//
RAV-Ware — Configuring System Settings31RAV-Ware — Introduction30Network FindNetwork connection allows you to connect to any RAV system on your networkusing its IP address or a unique network name. Use Network Find to accessRAV units not listed in the Connections pane, but which reside on the same network.To open the Network Find• Click the Network Connectionbutton on the toolbar.To connect to a system on the network1. Enter the IP addressor nameof the RAV system towhich you want to connect.2. Click OK.3. You will see a password prompt window. Enter theUser Nameand Passwordof the networked system.The default user name is ClearOneand the defaultpassword is RAV.4. Click OK.The system icon will appear in theConnection list and the Configuration screen willopen.Note: Once you have connected to a RAV unit using network find, a shortcut connection iconfor that unit will as long as RAV can find the unit on the network. If RAV can not find the unit,the shortcut icon will be removed.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760System settings include Communication, Regional and Telephone settings.Communication SettingsThe Communication window allows you to adjust the connectivity settings of external devicesthat communicate with the RAV, including the network, serial or USB connections. You canconnect a PTZ camera to the Camera port and use the Voice Tracking feature. You can alsochange the RF frequency to match the frequency of your controller or if you are experiencinginterference on the current channel.To open the Communication Settings window• Click the Communicationicon in the Configuration screen.Note: When RAV is connected to a DHCP network, network, IP, Gatewayand subnetwork addresses are automatically assigned. Unless you want tospecify a static IP address, there is no need to configure network settings.To create a static IP addressNote: Contact the network administrator for net-work settings.1. Create a unique network name and enter it in theNetwork Namefield. (Default is ClearOne-XXwhere XX is the last two digits of the MACaddress.) 2. Clear the Use DHCP option and enter the IP,Subnet and Gateway addresses.3. Select Use DNSif you have a Domain NameServer and want name resolution (to use a net-work name) for your static IP address.4. In the IP Filters section, enter specific IP address-es that will be allowed to access the RAV system.You can specify a range of IP addresses by usingzeros. For example, entering 192.168.105.0 willallow any IP addresses in the 192.168.105.1 to192.168.105.254 range to access the RAV sys-tem.5. Click OK.6. Click Ye sto save your settings.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Figure 3.8. Network settingsConfiguring System SettingsFigure 3.6. Network FindFigure 3.7. User Name/PasswordFigure 3.9. Confirm changes
RAV-Ware — Configuring System SettingsRAV-Ware — Configuring System SettingsRegional SettingsIn the Regional Settings window, you can configure the date and time to ensure an accuratetime stamp on log files.To open Regional Settings• Click the Regional Settingsicon in the Configuration screen.To set date and time1. Select Use Local Time, if you want to usethe time on your local computer.– Or –Clear the Use Local Timecheck box andenter the IP addressfor the time server.2. Select Use Daylight Savingsif your regionobserves daylight savings time.3. Select your Time Zoneand click OKto savesettings.Telephone SettingsIn the Telephone Settings window you can set telephone preferences such as auto-answer,auto-disconnect, ringer melody and program the local number. You can also adjust the telcolevel control, country setting and the flash settings.To open Telephone Settings• Click the Telephone Settingsbutton on the configuration screen.Figure 3.13. Date/Time settings 33Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760To change the User Name and Password1. Click User/Password.2. Specify the User Name.3. Enter the Password.4. Click OK.Note: This option is only available when you are connectedto a RAV unit.To configure the Camera port1. Set the Baud Rateto match the baud rate indicated in the camera specifications.2. Select Flow Controlto enable hardware flow con-trol.3. Click OKto save settings and close the window.To configure the Control port1. Set the Control Port Baud Rateto match the baudrate of the PC COM port or the control device.2. Select Flow Controlto enable hardware flow control. (Flow Control is selected as default.)3. Click OKto save settings and close the window.Note: Flow Control is the regulation of information between two devices that are connected toone another. ClearOne recommends enabling Flow Control on the RAV system.Attention: If you are connected to the RAV unit through the serial port, you will need to rebootthe unit before the baud rate and flow control changes take place. If you are connected to theRAV unit through the USB port, changes are made instantly.To change RF frequency channel1. Click the Frequency Settingtab in the RegionalSettings window.2. Select a new frequency. The new frequency will bedisplayed.Note: The channel frequency allows the mixer tocommunicate with the controller. The frequency usedby RAV-Ware must match the frequency used by thecontroller. See page 54 to set the controller frequency.Attention: If you are using the RAV 900, frequency1 and frequency 8 are the same frequency.Figure 3.11. Serial settings32Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Figure 3.10. PasswordFigure 3.12. Frequency settings!!
RAV-Ware — Configuring System Settings RAV-Ware — Customizing RAV Components35Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376034Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Your RAV system is pre-configured for optimal audio quality right out of the box. However,you can customize the audio and adjust volume to match user preferences. You can alsochange the mix of audio being sent to the far-end conference site and recording devices.MicrophonesYou can adjust microphone volume and enable or disable Automatic Level Control (ALC)settings in the Microphone Settings window. Automatic Level Control automatically adjustsmicrophone levels to ensure participants’ voices are transmitted at consistent levels regardless of whether people are speaking loudly or softly.To access Microphone Settings• Click the Mic Pod button on the configuration window.To enable ALC• Click the ALC button.The indicator will turn greenwhen ALC is enabled.To adjust audio level (volume)• Using the slider, adjust the volume.The meter willdisplay output levels.To set Acoustic Echo Cancellation (AEC)1. Click Advanced.2. Click AECto enable Acoustic Echo Cancellation.The indicator will turn green.Note: AEC prevents echo from reaching the far-end.ClearOne recommends keeping AEC enabled.To set Noise Cancellation (NC)1. Click Advanced.2. Click NCto enable noise cancellation. The indicator will turn green Note: Noise Cancellation prevents ambient or backgroundnoise from being sent to the far-end. ClearOne recommends keeping NC enabled.Customizing RAV ComponentsFigure 3.17. Microphone settings To change telephone preferences1. Set the system to Auto-Answerafter 2Ringsor 4 Ringsor select Disabledif youwant to manually answer calls.2. Select Auto-Disconnectif you would likeRAV to disconnect when it detects loop-drop or call progress tones.3. Select from three available ringer melodies.Click Ringer Testto hear selected melody.Note: This option is only available when youare connected to a RAV unit.4. Select Audible Connectif you would likeone tone to sound when the RAV is takenoff hook and two tones to sound when theRAV is hung up.5. Adjust ringer volume using the RingerLevel slider.6. Enter the Local Numberfor the RAV system. The local number displays on thethird line of the controller LCD.To select telephone configuration1. Select the Countrywhere the phone isbeing used (default is US/Canada).2. Select Flashduration from the FlashSettings list. This setting is dependent onthe requirements of your PBX or telephone system.To adjust telephone level1. Select Auto Receive Level Control.(Thedefault is Off.) Clearone recommendskeeping Auto Receive Level Control select-ed.This feature automatically adjusts thefar end audio to keep it at a constant level.2. Use the sliders to adjust the level of thetelco transmit and telco receive.Figure 3.14. Telephone preferencesFigure 3.15. Telephone configurationFigure 3.16. Telephone level Figure 3.18. Advanced settings
RAV 600/900 — Customizing RAV ComponentsRAV 600/900 — Customizing RAV Components37Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376036Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760MixerThe Mixer Console allows you to create audio mixes for the different outputs, adjust volumelevels and view the output meters. The audio inputs are shown along the left side of the win-dow and the audio outputs are along the top.To open the Mixer Console• Click the Mixer Consolebutton.To create a mix of audio• Select which audio is to be included ineach output mix. A check mark indi-cates the audio will be included in theoutput mix.RAV-Ware does not give options to routemicrophone audio to the loudspeakers,the line input to the line output or thetelephone receive to the telephonetransmit. This prevents audio looping.To adjust audio levels• Use the sliders to adjust the audio lev-els for Playback, Telephone, Line Inand the microphone pods.Note: You can also adjust levels by opening the configuration windows for each component.Changes made to the levels on the audio mixer window will be reflected in the configurationwindows.Effects of using an external amplifierIf you connect an external amplifier to the RAV unit on either the Line Out port or theRecord Out port, the mixer console options change.• If you place an external amplifier on the LineOutput, the options to route any audio to theloudspeakers and to route the microphones tothe Line Output are no longer available.• If you place an external amplifier on Record,the options to route any audio to the loud-speakers and to route the microphones to theRecord output are no longer available.Figure 3.20. Audio Mixer LoudspeakersYou can adjust your Bose loudspeaker equalization, change volume levels and enableClearEffect in the Loudspeaker Settings window. Equalization in RAV-Ware is similar to thebass and treble adjustments on a stereo. Increasing or decreasing the low, mid and high frequencies and levels allows you to customize loudspeaker audio and provide the optimal listening experience for your users. When ClearEffect is enabled, it causes the audio comingfrom the telephone line to emulate wideband audio. It does this by adding high and low frequencies to the audio signal, creating a fuller sound.To access Loudspeaker Settings• Click the Loudspeakerbutton on the configuration window.To enable ClearEffect• Click the ClearEffect Off/Onbutton. The indicator will turn green when ClearEffect isenabled.To adjust equalization• Adjust the the Low, Mid and High frequencytones using the Equalization sliders.To adjust audio level (volume)• Using the slider, adjust the volume.The meter will display output levels.Figure 3.19. Loudspeaker settings Figure 3.21. Audio Mixer with external amplifier
RAV-Ware — Configuring Auxiliary Devices RAV-Ware — Configuring Auxiliary Devices39Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376038Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Adjusting Line Input/Output settings If your device is not listed in the Device Toolbox you can manually customize and configurethe audio of your auxiliary devices in the Line Input and Line Output windows. Line inputand output devices include video codecs, CD players, amplifiers and sound cards.To access line input settings• Open the Line Input window by clicking onthe Line Inputdevice icon.To adjust equalization• Adjust the Low, Mid and High frequencytones using the Equalization sliders.To adjust audio level (volume)• Using the slider, adjust the volume.The meterwill display input levels.Note:To save the name and setting of your lineinput device, refer to the Device Toolbox Editoron page 43.To access line output settings• Open the Line Output window by clickingon the Line Outputdevice icon.To adjust equalization• Adjust the Low, Mid and High frequencytones using the Equalization sliders.To adjust audio level (volume)• Using the slider, adjust the volume.The meterwill display input levels.Note:To save the name and setting of your lineoutput device, refer to the Device ToolboxEditor on page 49.Figure 3.23. Line InputFigure 3.24. Line Output The RAV mixer has jacks for Line Input and Line Output that allow you to connect differentauxiliary devices . You can configure audio levels for these devices through RAV-Ware. Youcan use devices that have preconfigured audio settings from the Device Toolbox or you canmanually set the audio settings for your line in and line out devices.Preconfigured video codecs, amplifiers and sound cardsThe audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiersand sound cards, have been pre-configured for optimal performance with the RAV system.Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In andLine Out icons.Note: If you would like to add a device to the Device Toolbox, please refer to the Device ToolboxEditor on page 43.To select a pre-configured line-level device1. Click the Device Toolboxbutton to display preconfigured devices.2. Click the +to expand the category that matches your device type.3. Click the device name, hold and drag it to the configuration screen. Drop over the LineInput or Output. The label and icon will change based on the selected device.Note: Video codecs will cover both Line Input and Output. A sound card should be placed onLine Input or on both input and output for web conferencing. An amplifier is Line Output only.Line Input and OutputFigure 3.22. Line input device list
RAV-Ware — Configuring Auxiliary Devices RAV-Ware — Configuring Auxiliary Devices41Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376040Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Adjusting Record/Playback settingsIf your device is not listed in the Device Toolbox you can manually customize and configurethe audio of your auxiliary devices.The Record Settings window is used to customize andconfigure audio being sent to recording devices that are connected to the record jack on theRAV mixer. The Playback Settings window is used to customize and configure the audio fromthe playback device that is connected to the Playback jack on the RAV mixer.To open playback settings• Open the Playback configuration window by clickingon the Playbackdevice icon.To adjust equalization• Adjust the Low, Mid and High frequency tones usingthe Equalization sliders.To enable Stereo Mix• Select Stereo Mixif your playback device uses stereoinputs.Note: RAV provides mono-only audio.To adjust audio level (volume)• Using the slider, adjust the volume.The meter will dis-play input levels.Note:To save the name and setting of your playback device, refer to the Device Toolbox Editoron page 43.To open record settings• Open the Record configuration window by clicking onthe Record device icon.To adjust equalization• Adjust the Low, Mid and High frequency tones usingthe Equalization sliders.To adjust audio level (volume)• Using the slider, adjust the volume.The meter will dis-play input levels.Note: To save the name and setting of your recordingdevice, refer to the Device Toolbox Editor on page 49.Figure 3.26. Playback Figure 3.27. Record Record and Playback devices include VCRs, DVD players and sound cards, however theRecord/Playback jacks are line level inputs and outputs and are not restricted to thesedevices. You can use devices that have preconfigured audio settings from the Device Toolboxor you can manually set the audio settings for your VCRs or DVD players.Preconfigured record/playback devicesThe audio settings for many common record/playback devices have been pre-configured foroptimal performance with the RAV system. Preconfigured devices are listed in the DeviceToolbox and can be placed on the Record and Playback icons.To select a preconfigured record/playback device1. Click the Device Toolboxbutton to display preconfigured devices.2. Expand the category that matches the device you added.3. Click the device and drag it to the configuration screen. Dropover the Record or Playback icon. The label and icon willchange based on the selected device.Note:You are not limited to record and playback deviceswith these connectors. The Record and Playback jacks areline input and line output jacks and can be connected tovideo codecs, CD players and amplifiers.To remove a device1. Right-click on the device you want to remove.2. Select Clear Device.Figure 3.25. Record/Playback device listRecord and Playback
RAV-Ware — Configuring Auxiliary Devices RAV-Ware — Dialer and Phonebook Usage43Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376042Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760To test camera presets1. Select the camera you are testing.2. Click Run Presetfor each microphone pod to test the programming.The camera should move to the preset position for each microphone.The RAV system includes a Phonebook that stores up to 20 names and phone numbers.Phonebook entries may be entered through RAV-Ware or using the RF controller.The Dialer inRAV-Ware mimics the RF controller and may be used to make calls, mute microphones andadjust the loudspeaker volume. See pages 48-55 for information on using the RF controller.PhonebookRAV-Ware features a Phonebook utility which stores up to 20 phone numbers.These numbers are also assigned a speed dial number for dialing convenience through the RAVController. Phonebook entries are listed in alphabetical order. You can add, edit or deleteentries from the Phonebook window.To open the Phonebook• Click the Phonebookbutton on the toolbar.To add a Phonebook entry1. Click New Entry.2. Enter the Name and Number.3. Enter a Speed Dial Number.4. Click Add Entry.To delete a Phonebook entry1. Select the entry you want to delete.2. Click Remove.To edit a Phonebook entry1. Select the entry you want to edit.2. Make desired changes to the entry.3. Click Change.Dialer and Phonebook UsageFigure 3.29. Phonebook EditThe RAV system provides voice tracking capabilities through VISCA control port connectionto a PTZ camera.Setting camera presetsThe camera presets are programmed in RAV-Ware and assigned to each microphone pod.When a specific microphone is activated, the PTZ camera will move to the associated presetcamera position.The RAV 900 Supports three camera positions and a home position. TheRAV 600 supports two camera positions and a home position.Note: The PTZ camera can still be controlled manually from thecamera or video codec remote control.To open Camera Controls• Click the Camera Controlsbutton on the configuration window.Note: This option is only available when you are connected to a RAV unit and have a cameraconnected to the VISCA port.To set camera presets1. Select the Camera Control Mode, either Sonyor Canon.2. Select which camera you are programming.3. Select the Camera Delay.Camera delay is the amount of time the microphone must be activated before the camera moves to the preset position andamount of time the microphone must be inactive before returning to the home position.ClearOne recommends setting the cameradelay to at least two seconds to prevent thecamera from changing positions at everysound.4. Using the directional arrow buttons and the Zoom In and Out buttons, position the camerafor the first microphone pod.5. Click Save Presetunder the microphone pod to assign the camera position to the mic pod.6. Repeat steps for the second and third mic pod (RAV 900 only) and home position.7. Select the Voice Tracking System Enabled.Note: Once you set the presets, do not switch Camera Control Mode (the camera type).This willdelete all presets.Figure 3.28. Camera Controls Camera Controls
RAV-Ware — Phonebook and Dialer UsageRAV-Ware— Phonebook and Dialer Usage45Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376044Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760To make a call from the phonebook1. Using the mouse, select the number in the phonebook. The name and number appear in thedisplay window.2. Click ON/OFFbutton to dial the call.Tip: You can also double click the name in the phonebook. The phone will be taken off hook andthe number dialed.To end a call• Click the ON/OFFbutton.To redial• Click the REDIALbutton. The phone will automatically be taken off hook and the lastdialed number will be called.To send a Flash signal• If your telephone service includes call transfer, call waiting or conference calling, you canuse the Flash key. Refer to your local telephone service provider for details.To mute/unmute1. Click the MUTEbutton to mute all microphones.The LED on the microphones will illuminate red.2. Click the MUTEbutton again to unmute all the microphones. The LED on the microphoneswill illuminate green.To adjust call volume• Use the UPand DOWNbuttons to adjust the call volume to the desired level.To return to the Configuration screen• Click the Switch to Flow Windowto return to the configurationscreen.DialerWhile most calls will be made using the RF controller, you can also manage all your callsfrom the Dialer in RAV-Ware. You can dial a number, redial the last dialed call, and disconnect calls. You can also use flash settings, mute the microphones and adjust loudspeaker volume.To open the Dialer• Click the Dialericon on the configuration window.Note: This option is only available when you are connected to a RAV unit and have a telephone lineconnected to the LINE port on the mixer.To make a call1. Click the ON/OFFbutton.2. Dial the number as you would on a standard phone. The number appears in the dialing window at the top.Note: You can also pre-dial the number and press the ON/OFFbutton to connect the call. Pressand hold the pound key (#) to enter a pause in the dialing string.Tip: You can also dial using the 0-9, * and # on your on your keyboard.The Enter key connectsto and disconnects from the telephone line.Figure 3.30. Dialer window/
RAV-Ware — Advanced Features RAV-Ware — Advanced Features47Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376046Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Event LogThe Event Log keeps record of a user selectable list of events. You select which events youwant recorded and RAV-Ware keeps a log allowing you to periodically review events andmake sure the system is running smoothly. You can also save the Event Log as a .txt file.Check the Event Log when there are communication errors or for other troubleshooting.To open the Event Log• Click the Event Logtoolbar button.To track events• Select the events you wouldlike to log.To save an Event Log1. Click the Save button.2. Name the file.3. Click Save.The log is saved as a .txt file.To print an Event Log1. Click the Printbutton.2. Select the printer.3. Click Print.Figure 3.32. Event LogThe Advanced features of RAV-Ware allow you to perform system diagnostics and administrative functions.System ChecksThe System Diagnostics window allows you to check your RAV system to be sure all components of your system are connected and working properly.To open the System Checks• Click the System Diagnosticstoolbar button.Note: This option is only available when you are connected to a RAV unit.To run System Checks• Click the Startbutton.If you are local (in the same room as theloudspeakers), you will hear a tone as theRAV checks all components. When thecheck is complete, lights will indicate thestatus of each component. Green indicatesthe component is connected and function-ing. Red indicates a problem with the com-ponent.Advanced FeaturesFigure 3.31. System ChecksFunctionLogs when telco was enabled and disabled.SelectionLogs internal errors. The same errors are displayed in the Error Log.Logs how long each call lasts.Logs every time the RAV system reboots.Logs when system checks are performed and the results of the checks.Logs battery level as reported by the RF controller.Logs dialed numbers.DefaultRebootErrorsPasswordTelcoDialingCall DurationSystem CheckBattery LifeLogs when the mixer settings are defaulted.Logs failed and successful access through TCP/IP or web interface
RAV-Ware — Advanced FeaturesRAV-Ware — Advanced Features49Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376048Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Device Toolbox EditorThe Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You canadd video codecs, sound cards, record/playback devices and amplifiers to customize your sys-tem and easily access these devices for future RAV installations.To open the Device Toolbox Editor• From the Tools menu, select Edit Devicelist -Or- Right-click on the Device Toolbox pane and click Device ToolboxEditor.To add a device1. Click Add.2. Select the Device Typefrom the Device Typelist.3. Enter the Nameof the Manufacturer.4. Enter the Model Numberof the device.5. Enter the Equalizationlevels and the Gainsettings.6. Click OK.The new device will appear in theToolbox Editor window and in the DeviceToolbox.To edit a device1. In the Device Toolbox Editor, select the deviceyou want to modify.2. Click Edit.3. Change any information.4. Click OK.Tip: You can also double click the device in theDevice Toolbox pane to edit.To delete a device1. In the device list, click the device you want to delete.2. Click Delete.3. Confirm that you want to delete the device.Figure 3.35. Toolbox EditorFigure 3.36. Edit deviceError MessagesWhenever the RAV system encounters an error, an error icon will appear in thelower left corner of the screen. Review this log to troubleshoot problems.To view error messages• Double click the Erroricon in thelower left corner of the RAV win-dow.To clear error messages•Click Clear.Note: Errors can be tracked usingthe Event Log.Firmware upgradesFirmware upgrades are included with any updated RAV-Ware release. Once the RAV-Wareupdate has been installed, you should upgrade the firmware. Firmware can be upgradedthrough the network, serial or USB connection.To open the RAV Firmware Loader• Click the Firmware Loadericon on the toolbar.Note: This option is only availablewhen you are connected to a RAVunit.To upgrade RAV firmware1. Click File.2. Browse to the correct folder locatedin RAV-Ware firmware.3. Click Open.4. Click the Updatebutton.The File Transfer Progress bar willindicate when the firmware hasbeen uploaded.Figure 3.34. Firmware upgradesFigure 3.33. Error log/
Using the RAV 4
Using the RAV — Using the Controller53Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Using the RAV — Using the Controller52Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Managing CallsMost phone specific functions, such as dialing a call or adding a phonebook entry, will bemanaged from the controller. Phonebook and dialer actions can be done through Rav-Wareas well. See page 39 for more information.Using the ControllerTo answer a call• Press on the controller to answer thecall. When there is an incoming call, thephone rings and the LEDs on the micro-phones flash.Note: RAV can also be set to Auto-Answer.See page 53 to enable Auto-Answer.To make a call1. Press . You will hear a dial tone.2. Dial the number as you would on a standard phone. The number appears onthe LCD screen.Note: The LCD has an entry maximum of44 characters 18005781234Figure 4.1. Dialing windowTo pre-dial a call1. Dial a phone number.You can press to delete the last digitentered in the pre-dialing string.2. Press to send the call.Note: The phonebook key will delete theentire dial string if you press it for twoseconds. Pressing and holding the pound(#) key for 2 seconds will insert a pauseinto the dialing string.The duration of thepause is two seconds.To use speed dial• Press and hold the assigned speed dialnumber on the dial pad.Note:You can dial numbers 1-9 by pressing andholding the assigned number. To dial speed dial10, press and hold 0.To redial a phone number• Press .Note:REDIAL saves the last number thatwas dialed. Once REDIAL is pressed, thephone will be taken off hook and the number will be dialed.To dial a call from the Phonebook1. Press on the controller.2. Scroll to the entry and press .3. Press to dial the number.ConferenceSales TeamProduct Management *Figure 4.2. Dialing from the phonebookTo use the status key• Press and hold for two seconds todisplay the status of the RAV.If the phone is not in use (on-hook) theLCD will display the device name, the dateand time and the local number.If the phone is in use (off-hook), the LCDwill display the call duration, the date andtime and the dialed number.To send a flash signal• Press to use call transfer, call waitingor conference calling.Note: This setting is dependent on yourPBX service or local phone service. Referto your PBX vendor or local telephoneservice for details.To adjust the speaker volume• Press to increase the volume.– or –• Press to decrease the volume.To end a call• Press to disconnect the call.Note: RAV can also be set to Auto-Disconnect. See page 54 to enable Auto-Disconnect.To mute/unmute microphones1. Press to mute the microphones. TheMicrophone LEDS will light red.2. Press again to unmute microphones.The microphone LEDS will light green.Note:This function mutes all microphonesin the room.The microphone LEDs and themixer front panel LEDs light red when themicrophones are muted.ClearOne 5510/13/04 4:33 PM801303358311:1410/13/04 4:33 PM9795311468Figure 4.3. On hook statusFigure 4.4. Off hook status
RAV — Programming Phone Preferences55Using the Phonebook from the controllerThe Phonebook stores up to 20 names and numbers. You can add, edit and delete any of thecontacts.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV — Programming Phone Preferences54You can manage the phonebook, adjust phone settings such as ring melody and tone and setpreferences such as country codes and language through the menu options outlined below.You can also program these preferences in the RAV-Ware software. Refer to Chapter Threefor more information on RAV-Ware.Accessing the menuThe main menu gives you three options: Phonebook, Settings and Configuration. An asteriskindicates your position in the menus and a down arrow indicates that the menu continues. Once in menu mode use the arrow keys to navigate. moves the cursor to theright. is a backspace key. is a delete key or a back key that moves you to the previ-ous screen. saves entries and moves the cursor to the next line.To access the menu• Press on the controller to access theRAV program menu.*Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760MenuPhonebook Settings ConfigurationDeleteEditAddAuto-DisconnectAuto-AnswerRinger VolumeRing MelodySelect LanguageSelect FrequencyFlash DurationSelect CountryRF Radio TestLCD ContrastIP AddressVersionProgramming Phone PreferencesFigure 4.5. Menu treeTo add a Phonebook entry1. Press to access the menu options.2. Press to select Phonebook.3. Press again to select Add.4. Type the Name using the keypad.Note: Press a keypad key repeatedly tocycle through its characters.5. Press to advance to the Numberfield.6. Type the number using the keypad.7. Press to advance to the Save option.8. Press again to save the entry andreturn to the Phonebook menu.Note: Entries added to the phonebookthrough the controller are assigned speeddial number 0. This means there is nospeed dial associated with this number.Youmust use RAV-Ware to change this. Seepage 39 for information.NameNumberSaveFigure 4.7 Adding a contactTo edit a Phonebook entry1. Press to access the menu options.2. Press to select Phonebook.2. Scroll to Edit and press .4. Scroll to a desired name and press .3. Make changes to the name and numberusing the keypad.4. Press to advance to the Save option.5. Press again to save the changes andreturn to the Phonebook menu.Sales Team8886451234SaveFigure 4.8. Editing a contactTo delete a Phonebook entry1. Press to access the menu options.2. Scroll to Delete and press .3. Choose the entry you want to delete.4. Press to delete the entry and returnto the Phonebook menu.AddEditDelete *Figure 4.9. Deleting a contactPhonebookSettingsConfiguration*Figure 4.6. Main Menu
RAV — Programming Phone Preferences57Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV — Programming Phone Preferences56Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760ConfigurationThe configuration menu provides options for selecting countries, languages and RF frequencies, as well as configuring the Flash setting.Adjusting the SettingsYou can activate the auto-answer setting, activate auto-disconnect, select ringer melodiesand adjust your ringer in the Settings menu.To select a Ring Melody1. Press to access the menu options.2. Scroll to Settings and press .3. Press again to select Ringer Melody.4. Select one of the three ringer melodies.5. Press to save the selection and returnto the Settings menu.Note: Once you select a melody, you willhear it played through the speakers.To adjust the Ringer Volume1. Press to access the menu options.2. Scroll to Settings and press .3. Scroll to Ringer Level and press .4. Use or to adjust the volume.5. Press to save and return to theSettings menu.Note: Ringer volume is indicated by a horizontal bar on the LCD screen.Ringer MelodyRinger LevelAuto Answer*Figure 4.10. Ringer melodyRinger LevelFigure 4.11. Ringer levelTo activate Auto-Answer1. Press to access the menu options.2. Scroll to Settings and press .3. Scroll to Auto Answer and press .4. Select After 2 Rings or After 4 Rings-Or-Select Disable to deactivate the AutoAnswer function.5. Press to save selection and return tothe Settings menu.After 2 RingsAfter 4 RingsDisable*Figure 4.12. Auto answerTo activate Auto-Disconnect1. Press to access the menu options.2. Scroll to Settings and press .3. Scroll to Auto Disconnect and press .4. Select Enable or Disable.5. Press to save selection and return tothe Settings menu.Note: When enabled, Auto-Disconnect willautomatically hang up the phone once theother end is disconnected.EnableDisable *Figure 4.13. Auto disconnectTo select a Country1. Press to access the menu options.2. Scroll to Configuration and press .3. Press again to select Country.4. Select a country from the list of available countries.5. Press to save the country selectionand return to the Configuration menu.Note: This assigned the telco for the specific country settings.USA/CanadaEuropeAustralia*Figure 4.14. Select a countryTo select a Language1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to Language and press .4. Select a language from the list.5. Press to save the language andreturn to the Configuration menu.EnglishSpanishFrench *Figure 4.15. Select a language
To check the RAV Version1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to Version and press .The version of the RAV controller firmwarewill display.4. Press to exit and return to theConfiguration menu.RAV — Programming Phone Preferences59To change LCD Contrast1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to Contrast and press .4. Scroll to the contrast from 0–3.5. Press to select the contrast andreturn to the Configuration menu.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV — Programming Phone Preferences58Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Contrast 0Contrast 2Contrast 1 *Figure 4.19 ContrastTo select a Frequency1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to Frequency and press .4. Choose a frequency from 1–8.5. Press to save the frequency andreturn to the Configuration menu.Note: The channel frequency allows themixer to communicate with the controller.The frequency in RAV-Ware must matchthe RAV controller frequency. See page28.Note: When using the RAV 900, frequency1 and frequency 8 are the same channel.Frequency 1Frequency 2 *Frequency 3Figure 4.16. Select a frequencyTo enter Flash Duration1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to Flash Duration and press .4. Type the duration number from 50–1000.5. Press to save the duration and returnto the Configuration menu.1000SaveFigure 4.17. Enter flash settingsTo perform RF Radio Test1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to RF Radio Test and press .4. Press to exit and return to theConfiguration menu.Note: The RAV controller will send out aradio signal and display the signal strengthbetween the controller and the mixer. Usethis feature to ensure the mixer and controller are set to the same frequencyand to verify signal strength.Attention: If you are having trouble withthe communication between the controllerand the mixer, refer to the Troubleshootingguide for tips on improve signal strength.RF Radio TestExit-------Figure 4.18 RF Radio testVersionExit1.0.0Figure 4.21 VersionTo view the IP address1. Press to access the menu options.2. Scroll to Configuration and press .3. Scroll to IP Address and press .Note:The IP address for the RAV unit willdisplay on the LCDFigure 4.20 ContrastIP AddressExit191.151.147.102!
Web Interface 5
Web Interface — Overview63DialYou can make all your calls from the Dialer in the web interface. You can dial a number,redial the last dialed call, and disconnect calls. You can also use flash settings, mute themicrophones and adjust volume.To open the dialer window• Click the Dialbutton in the left channel navigation..To make a call 1. Click the ON/Offbutton to take the phone off-hook.2. Using the number pad, dial a phone number just as you would on a phone.Note: You can also pre-dial the number and click the ON/OFFbutton to connect the call. Clickthe pound button (#) to enter a pause in the dialing string.Tip: You can also dial using the 0-9, * and # on your on your keyboard. Enter connects to and disconnects from the telephone line.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Web Interface — Overview62Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Accessing the web interfaceThe RAV has a built-in web server that provides a remote access interface to your RAV system.However, not all programming and metering functions are available The web interface allows youto connect to a RAV unit, run system checks, view the event log and manage calls.To use the web interface from outside your network, your firewall must be properly configured toallow access. If you are accessing RAV from within the network, you may use the network name.The web interface uses port 80.To connect to RAV through the webinterface1. Open a web browser and enter the IPaddressor Network Nameof the RAV in theaddress bar.2. Enter your User nameand Password.Thedefault user name is ClearOneand thedefault password is RAV.The RAV web interface opens. Navigationbuttons are shown in the left channel.OverviewFigure 5.1 Network PasswordFigure 5.2 RAV-Ware management systemFigure 5.3. Dialer window
Web Interface — Overview65Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Web Interface — Overview64To make a call from the phonebook1. Click a number in the phonebook you want to call.The name and number appear in the display window.2. Click ON/OFFbutton to dial the call.To end a call• Click the ON/OFFbutton.To redial• Click the REDIALbutton.The phone will automatically be taken off hook and the last dialed number will be called.To send a Flash signal• If your telephone service includes call transfer, call waiting or conference calling, you canuse the Flash key. Refer to your local telephone service for details.To mute/unmute1. Press the MUTEbutton to mute all microphones.2. Press the MUTEbutton again to unmute all the microphones.To adjust call volume• Use the UPand DOWNvolume buttons to adjust the volume to the desired level.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Event LogThe Event Log keeps record of a user selectable list of events. You select the events you wantrecorded in RAV-Ware. You then can download the log for review in the web interface. Checkthe Event Log when there are communication errors or for other troubleshooting.To open event log• Click the Event Log button in the menu pane.To clear log• Click the Clear Logbutton.To download log• Click the Download Logbutton.Figure 5.4. Event log
Web Interface — Overview67Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Web Interface — Overview66Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Log Out• Click the Log Outbutton.• Click Ye sto log out.• Click Noto stay logged in.System CheckThe System Diagnostic window allows you to check your RAV system to be sure all parts ofyour system are connected and working properly.To open the System Diagnostics• Click the System Diagnosticsbutton.To run System Diagnostics• Click the Startbutton.RAV checks all components. When the check is complete, lights will indicate the status ofeach component. Green indicates the part is connected and functioning. Red indicates a problem with the component.Figure 5.5. System DiagnosticsFigure 5.6. Log out
Appendix 6
Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft,damp cloth to clean the microphones and controller.If storing for an extended period of time, remove the batteries.Appendix — Maintenance Appendix — Troubleshooting71ControllerController doesn't communicate to the mixer.Be sure the frequency setting on the controller is the same as the frequency setting in RAV-Ware. Change the frequency for both to avoid frequency conflicts with other RAV systems.Perform an RF radio test to verify the signal strength between the controller and the mixer.The RAV Controller performs best when the RAV Mixer is positioned within line of sightand with the antenna pointed up. Check the signal strength indicator in different areas ofthe room to find the best possible operating location.The signal strength indicator is on theLCD screen and the maximum number of bars is four.For optimal RF connectivity, make sure the signal strength measures three or four bars inthe operating location. You can also use the RF Radio Test function on the controller for amore detailed signal strength measurement.To improve signal strength• Verify that the mixer is within line of site• Ensure the antenna is pointed up• Do not install the mixer in a metal cabinetYou can also purchase a remote mount antenna to improve the signal strength when themixer is located in a different room or an enclosed cabinet.Cannot assign a speed dial numberAny phone numbers entered using the controller are automatically assigned a speed dial ofnone. Access RAV-Ware to assign speed dial numbersTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376070TroubleshootingTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760MaintenanceAudioNo dial toneCheck that the RH-11 cable is connected to an analog line. Make sure the phone cable isconnected to the Line jack, not the Set jack. If you are connected to a digital line through atelephone handset, take the handset off the hook. Run a system diagnostic check throughRAV-Ware to be sure all RAV components are working properly.Rav does not ringAdjust the volume of the ringer. Check that the RH-11 cable is connected. Verify that thedialed phone number is correct.Muffled receptionDo not move the microphone pods while on a call. Move any items that might be blocking themicrophones. Speak closer to the microphones.Far-end party cannot hearCheck the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make surethe correct audio paths are selected. Adjust the volume of the audio outputs.Short silences, echoes or clipped speech on the far endAdjust the equalization in RAV-Ware for each component.Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to justenter the yellow zone.Be sure equipment is placed correctly for the best sound performance. Refer to the chapterone for basic room design guidelines.
Appendix— Pinouts73Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Troubleshooting72SpeakersNeither speakers playCheck that the wires are properly connected. Check the audio mixer in RAV-ware to ensurethe audio is routed correctly.Bass and treble are weakCheck the equalization for the loudspeakers in RAV-Ware.Only one speaker playsCheck the equalization for the loudspeakers in RAV-Ware. Check the wires connected to thespeaker that does not play. Be sure the wires are in good condition and are firmly connected.One speaker still does not playDisconnect the wires from both the speaker and the mixer. Disconnect the other cord from itsspeaker and connect that end of the cord to the speaker that doesn't play. If the speaker stilldoesn't play, the problem is in the speaker. If the speaker now plays, continue checking forthe source of the problem. Disconnect the same cord from the mixer. Connect it to anotheroutput. If the speaker plays, the problem is the original cord that was connected to thatspeaker.GeneralPhysical damage to RAVAll repairs must be done by a ClearOne technician. Call ClearOne technical support for moreinformation.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Camera pinouts8 Pin Mini DIN connectorPin Number Control Pin Number Control1RTS5RXD2 CTS 6 TXD3 TXD 7 not used4 GND 8 not usedDB-9 connectorPin Number Control Pin Number Control1 CD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RIPin 1 RTSPin 2 CTSPin 3 TXDPin 4 GNDPin 5 RXDPin 6 TXD not usedPin 7 Not usedPin 8 Not usedPin 2 CTSPin 1 RTSPin 5 RXDPin 4 GNDPin 3 TXDPin 6 GND not usedPin 7 Not usedPin 8 Not used8 Pin Mini DIN8 Pin Mini DINPinoutsPin 1 CDPin 2 RXDPin 3 TXDPin 4 DTRPin 5 GNDPin 6 DSRPin 7 RTSPin 8 CTSPin 9 RIPin 2 CTSPin 3 TXDPin 5 RXDPin 4 GNDPin 2 CTSPin 1 RTSPin 6 GND Not usedPin 7 Not usedPin 8 Not used8 Pin Mini DINDB-9
Appendix— Specifications75Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376074Appendix — SpecificationsTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760DimensionsMixer(WxDxH) 17" x 7.5" x 2"(43.2 cm x 19.1 cm x 5.1 cm)RF Controller(WxDxH)10.5" x 4.5" x 2.75"Microphone PodDiameter 7" (17.8 cm)Height 1.5" (3.8 cm)WeightMixer 4.5 lbs (2.04 kg)RF Controller 2.0 lbs (.91 kg)Microphone Pod 1.1 lbs (.5 kg)EnvironmentalOperating Temperature:32º to 122º F 0º to 50º CPower SupplyPrimary Voltage: 100 to 240 VAC Auto sensing50-60 HzAudio PerformanceConditions: Unless otherwise specified,all measurements are performed with a 22 Hz to 15 kHz BW limit (no weighting)Microphone PodCoverage: 360 degreesConnection: RH-45 with Cat. 5, Link In/OutPortsMax Distance from Base Mixer:50' (RAV 900), 75' (RAV 600)Frequency Response: 60 Hz - 14 kHz (+/-1dB)THD+N: < 0.08% (-45dBu input @ 1 kHz)Sensitivity: -45 dBuInput Level: -6 dBu for 1 kHz 94 dBSPL micro-phone inputDynamic Range: > 65dBLine InputConnection: Unbalanced RCAGain: -10 dBu nominal, adjustable from -14 dBto +18 dBNominal Level: -10 dBuMaximum Level: +9 dBuImpedance: > 10 kOhmLine OutputConnection: Unbalanced RCANominal Level: -10 dBu, adjustable from -14 dBto +18 dBMaximum Level: +9 dBuFrequency Response: 40 Hz - 15 kHz (+/-1dB)Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz)Playback/Record InputConnection: Unbalanced RCAGain: -10 dBu nominal, adjustable from -14 dBto +18 dBNominal Level: -10 dBuMaximum Level: +9 dBuImpedance: > 10 kOhmPlayback/Record OutputConnection: Unbalanced RCANominal Level: -10 dBu, adjustable from -14 dBto +18 dBMaximum Level: +9 dBuFrequency Response: 40 Hz - 15 kHz (+/-1dB)Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz)Specifications LoudspeakerConnection: Push terminals with left and rightPower: 10 Watts into 8 Ohm loadImpedance: 8 ohmFrequency Response: 60 Hz - 15 kHz (+/-1 dB) Dynamic Range: > 80 dBTHD+N: < 0.5% (+5 dBu line input @1 kHz)Output Level: 90 dBSPL output @ 1 meterMixerAEC tail time: 128 msAdaptive noise cancellation: (6 - 18 dB)Gating: Adaptive ambient, 1st mic priority, lookahead gating, NOM attenuation,Telephone InterfaceConditions: All measurements taken withALC disabled.Connection: RH-11 (Set and Line Jacks)Tail Time: 30 msFrequency Response: 250 Hz to 3.3 kHz (+/-1dB)THD+N: < 0.2% (+7 dBu line input @1 kHz)Dynamic Range: > 60 dBCommunication I/O10/100 Ethernet Control Port:RH-45 with LED indicators for link, duplex andactivity status.RS-232 Control Port:DB9 female9,600/19,200/38,400/57,600(default)/115,200baud rate: 8 bits, 1 stop, no parityHardware flow control on (default)/offVISCA Camera Port:DIN, 9600 baud, No Flow ControlUSB 1.1 Configuration Port:Slave Port
Appendix— Serial Commands77Appendix— Serial Commands76Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760The RAV 600 and RAV 900 accept serial commands through the telnet, RS-232 serial portor USB. The commands in this manual pertain only to the RAV 600 and RAV 900. RS-232serial port protocol is 9,600, 19,200, 38,400 , 57,600 (default) or 115,200 baud; 8 bits, 1stop bit, no parity.ConventionsThe following typographic conventions are used in this document to describe the differentserial commands. Use the Command structure section and the examples as a guide whencreating your serial commands.Convention Description<X> Parameters enclosed in < > indicate a mandatory parameter.[X] Parameters enclosed in [ ] indicate an optional parameter.1-8 Parameters separated by a - indicate a range between the values.4,7,9 Parameters separated by a , indicate a list of available values.BAUD Words in uppercase bold indicate command text.DEVICEIndicates the device type and device id.Command structureCommands can be either UPPER CASE or lower case. Also, extra spaces or tabs betweenarguments in text commands are allowed. Return values are always in upper case. In orderfor a command to be recognized by the serial port, the command must be terminated by acarriage return.The structure of serial commands is as follows: #TYPE DEVICE COMMAND [X] [X]# indicates the start of a command lineDEVICE represents the device type and device numberCOMMAND is the command text[X] [X] represents any additional options in the order that they appear in the command descriptions that follow* placed in the Type ID or Device ID fields, the command applies to all units or all devices respectively.ExampleA command to disable automatic gain control for Mic 2 on a RAV 600 device “0” will havethe command line: #50 AGC 2 M 0. In this command line, 5=RAV 600, 0=unit 0,AGC=command, 2=channel, M=Mic Input group, 0=off state. If a command calls for a“null” value, leave a blank in the command line. For example, “#50 AGC 2 M” will returnthe current AGC state of Mic 2 on device 50.Command responses will have a carriage return line feed.Example: #50 AGC 2 M O carriage return line feedGroups and channelsThe following tables define the relationship between alpha and numeric representations. Textcommands use the alpha designation and binary commands use the numeric. In addition,different groups have different allowable channel ranges.Type and device IDsType ID Unit type Device ID range0x8 RAV 900 0x00x9 RAV 600 0x0Group Alpha Number RAV 900Channel RangeRAV 600Channel RangeUnknown 0 N/A N/AOutputs O 2 1 – 31 is Record Out2 is Aux Out3 is Speaker Out1 – 31 is Record Out2 is Aux Out3 is Speaker OutMicrophone Pod M 3 1 – 3 1 – 3 Line Inputs L 7 1 – 21 is Record In2 is Aux In1 – 21 is Record In2 is Aux InUnitMatrixTransmitLocal CameraU 9 0 for Unit Values1 for Log0X11 0 0S 13 Phonebook 0N 15 2 for HTML skin3 for Firmware4 for Directory5 for Firmware Data1ReceiveT16 1 1R17 1 1V19Sony Mode: 1–7Canon Mode: 1–9Sony Mode: 1–7Canon Mode: 1–9Serial Commands
Appendix— Serial Commands79Appendix— Serial Commands78Meter type definitionsTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Alpha Numeric Level positionfor Mic PodsLevel positionfor Line InputsLevel positionfor OutputsLevel positionfor Telco TransmitsLevel positionfor Telco ReceivesARET2567Maximum levelof the threemicropones on thepod after processingLevel after PEQand gainLevel after PEQ and gainLevel after gain Level after gainadjustmentEcho Return Loss N/A N/A N/A N/AN/A N/A N/A N/AN/A N/A N/A N/AEcho Return LossERL + ERLESerial command error codesError number Text message Explanation/Solution1 Memory error The box is out of internal memory.Power cycle the box.2 No command found A command was not found in the string.3 Unknown command A command was executed on a different device type that this box response cannot display. The command dictionary needs to be updated.4 Not implemented The command is not implemented.5 Argument error The command had an argument that wasout of range.6 Unknown command The command is unknown to this unit.7 Bad checksum The binary command’s checksum is wrong.8 Camera not responding A preset or macro failed to program because it is too large or because its command list contained an invalid command.11 Command too big The binary command is too large.RAV serial commandsCommand FunctionAA Selects/reports setting of auto answerAARINGS Selects/reports setting of the number of rings to auto answerACONN Selects/reports status of audible connect/disconnect indicationAD Selects/reports setting of auto disconnectAEC Selects/reports acoustic echo canceller settingAECREF Enables/disables or reports current status of AEC referenceAGC Selects/reports AGCBATTERYLVL Reports battery level on remoteBAUD Selects/reports the baud rate of the serial portCALLDUR Indicates how long a call has lastedCAMBAUD Selects/reports baud rate of camera control portCAMCTRLMODE Sets/reports camera control port modeCAMFLOW Selects/reports flow control of camera control portCAMMOVE Sends command to move the camera on the camera control portCAMPRESET Executes camera presetCAMPRESETSET Sets current position of camera as presetCAMPRESETSET2 Sets/reports current camera presetCAMPOSITION Sets/reports current position of camera on the camera control portCAMSWITCHLAG Set the switch time lag for voice trackingCAMTRACK Selects/reports camera voice-tracking modeCAMZOOM Sets/reports current zoom of camera on the camera control portCLEAREFFECT Enables/disables or reports current status of clear effectCLOCK Sets/reports current timeCOUNTRY Sets/reports country for compliance.DEFAULT Sets the unit to defaultDEVICE Selects/reports manufacturer identification labelDIAL Dials DTMF sequence or reports last sequence dialedDID Selects/reports device IDENETADDR Selects/reports IP Address of the Ethernet portENETDHCP Selects/reports use of DHCP of the Ethernet port/ENETDNSA Selects/reports DNS server IP address of the Ethernet portENETDNX Selects/reports use of the DNS of the Ethernet portENETGATE Selects/reports default gateway of the Ethernet portENETSUBN Selects/reports subnet mask of the Ethernet portEQ Enables/disables or reports current status of equalizationEQSEL Enables/disables or reports current status of equalization.FLOW Selects/reports the flow control of the serial portGAIN Changes/reports gain for a channel.GATE Reports gate status of microphonesGREPORT Selects/reports gate status report frequencyHOOK Sends a hook flashHOOKD Selects/reports hook flash durationTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix— Serial Commands81AA - Auto Answer Enable/ DisableThis command selects/reports the setting of auto answer.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:28NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE AA <Channel> [Value] AARINGS - Number of Rings to Auto Answer OnThis command selects/reports the setting of the number of rings to auto answer.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 2 or 4(Null to query in text)BINARY FORM DETAILSCOMMAND ID: 31NUMBER OF ARGUMENTS: 1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE AARINGS <Channel> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands80Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Command FunctionLABEL Selects/reports label of specified channel or unitLOCALNUM Sets/reports current value of local numberLVL Reports in, out, or processor levelLVLREPORT Selects/reports level statusLVLREPORTEN Enables/Disables level reportingMANUFACTURER Selects/reports manufacturer identification labelMICCAMPRESET Associate a microphone with a camera presetMTRX Selects/reports matrix routing of an in. to out.MUTE Sets/reports mute statusNCSEL Enables/Disables or reports current status of noise cancellationPBDIAL Dials speed dial number by namePHONEBOOKADD Saves entry in the phonebookPHONEBOOKCNT Queries number of entries in phonebookPHONEBOOKDEL Deletes an entry in the phonebookPHONEBOOKREAD Queries an entry in the phonebookREDIAL Redials last number calledRESET Resets the unitRFFREQ Sets/reports frequency for RF link to remote.RING Indicates a ringing line.RINGERLVL Selects/reports audible ring levelRINGERSEL Sends/reports audible ring melodyRINGERTEST Plays current audible ringer melodySILENCEPRST Associates camera preset with silence for voice trackingSPEEDDIAL Dials speed dial number by speed dial numberSTEREOMIX Enables/disables or reports stereo mix status SYSCHECKS Initiates system checksTE Selects/reports hook statusTELCOLVLCTRL Selects/reports setting of Telco TX level controlUID Reports unit ID (read only)VER Reports unit version (read only)VOLUME Changes/reports the gain for the output channel
Appendix— Serial Commands83AEC - Acoustic Echo Canceller enable/ disableThis command selects/reports the setting of Acoustic Echo Canceller.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 3 (M)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:27NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE AEC <Channel> [Value]AECREF - Acoustic Echo Cancellation ReferenceThis command enables/disables or reports the current status of the AEC reference.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 1 - 3(Null to query in text)BINARY FORM DETAILSCOMMAND ID:68NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE AECREF [Value] AGC - Automatic Gain ControlThis command selects/reports the setting of automatic gain control.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 3 (M)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:1NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM:DEVICEAGC <Channel> <Group> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands82Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760ACONN - Audible Connect / Disconnect IndicationThis command selects/reports the status of the audible connect/disconnect indication.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:96NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ACONN <Channel> [Value]AD - Auto Disconnect Enable/ DisableThis command selects/reports the setting of auto disconnect.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Off1 = Loop Drop2 = Call Progress3 = Loop Drop + Call Progress(Null to query in text)BINARY FORM DETAILSCOMMAND ID:29NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE AD <Channel> [Value]
Appendix— Serial Commands85CALLDUR - Call DurationThis command indicates how long a call has lasted. If no call is in session, this will report 0. At thetime of call termination, this command will automatically be sent out reporting the duration.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved 2 0Duration String 8 String of format HR:MN:SSBINARY FORM DETAILSCOMMAND ID:63NUMBER OF ARGUMENTS:3ARGUMENT FORM: <Channel><Group><Reserved><Duration>TEXT FORM DETAILSCOMMAND FORM: DEVICE CALLDUR <Channel> <Duration>CAMBAUD - Camera Control Baud RateThis command selects/reports the baud rate of the camera control serial port.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 2400, 9600, 19200, 38400(Null to query in text)BINARY FORM DETAILSCOMMAND ID:60NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMBAUD [Value] CAMCTRLMODE - Camera Control Port Mode This command sets/reports the camera control port mode.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Sony1 = Canon(Null to Query in Text)BINARY FORM DETAILSCOMMAND ID:50NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMCTRLMODE [Value]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands84BATTERYLVL - Battery LevelThis command reports the battery level on the remote. If the batteries run low, this command willautomatically be sent out reporting the low indication.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = battery level unavailable1 = Lowest2345 = Highest(Null to query in text.)BINARY FORM DETAILSCOMMAND ID:65NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORMDEVICE BATTERYLVL [Value]BAUD - Baud RateThis command selects/reports the baud rate of the serial port.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 9600, 19200, 38400,57600,115200(Null to query in text)BINARY FORM DETAILSCOMMAND ID:2NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE BAUD [Value] Attention: If you are connected to the RAV unit through the serial port, you will need to rebootthe unit before the baud rate and flow control changes take place. If you are connected to theRAV unit through the USB port, changes are made instantly.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands87CAMPRESET - Camera Preset Executes a camera preset.There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 1 - 10BINARY FORM DETAILSCOMMAND ID:51NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMPRESET [Value]CAMPRESETSET - Camera Preset SetupThis command sets the current position of a camera as a camera preset. There is no query for thiscommand.ARGUMENT DETAILSName Type Size Values UnitsPreset Unsigned Integer 2 1 - 10Channel Channel 1 See Group And ChannelsGroup Group 1 19 (V)Label String 16BINARY FORM DETAILSCOMMAND ID:52NUMBER OF ARGUMENTS:5ARGUMENT FORM: <Preset><Channel><Group><Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMPRESETSET <Preset Channel Group Label>Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands86CAMFLOW - Camera Control Flow ControlThis command selects/reports the flow control of the camera control serial port on the unit.Hardware flow control is implemented using DTR and DSR.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:61NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMFLOW [Value] CAMMOVE - Move the CameraThis command sends commands to move the camera on the camera control port. There is no queryfor this command.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 19 (V)Value Unsigned Integer 2 0 = Stop1 = Pan Right2 = Pan Left3 = Tilt Up4 = Tilt Down5 = Zoom In6 = Zoom OutBINARY FORM DETAILSCOMMAND ID:49NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMMOVE <Channel Group> [Value]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands89CAMSWITCHLAG - Camera Switch Time LagThis command set the switch time lag for voice tracking.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Float 4 0.00 - 5.00 SBINARY FORM DETAILSCOMMAND ID:76NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMSWITCHLAG [Value]CAMTRACK - Camera TrackThis command selects/reports the camera voice tracking mode.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:57NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMTRACK [Value] CAMZOOM - Camera ZoomThis command sets or reports the current Zoom of the camera on the camera control port.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 19 (V)Zoom Angle Signed Float 2 If Sony, 6.6 to 65. DegreesIf Canon, 3 to 47.5.(NULL to Query in Text).BINARY FORM DETAILSCOMMAND ID:54NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Zoom Angle>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMZOOM <Channel Group> [Zoom]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands88CAMPRESETSET2 - Camera Preset Setup 2This command sets or reports the current camera preset.ARGUMENT DETAILSName Type Size Values UnitsPreset Unsigned Integer 2 1 - 10Channel Channel 1 See Group And ChannelsGroup Group 1 19 (V)Pan Angle Signed Float 2 If Sony, -100 to 100. DegreesIf Canon, -100 to 100.(NULL to Query in Text)Tilt Angle Signed Float 2 If Sony, -25 to 25. DegreesIf Canon, -30 to 90.Zoom Angle Signed Float 4 If Sony, 6.6 to 65. DegreesIf Canon, 3 to 47.5.Label String 16BINARY FORM DETAILSCOMMAND ID:56NUMBER OF ARGUMENTS:7ARGUMENT FORM: <Preset><Channel><Group><Pan><Tilt><Zoom><Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMPRESETSET2 <Preset>[Channel Group Pan Tilt Zoom Label]CAMPOSITION - Camera PositionThis command sets or reports the current position of the camera on the camera control port.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 19 (V)Pan Angle Signed Float 2 If Sony, -100 to 100. DegreesIf Canon, -100 to 100.(NULL to Query in Text)Tilt Angle Signed Float 4 If Sony, -25 to 25. DegreesIf Canon, -30 to 30.BINARY FORM DETAILSCOMMAND ID:53NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Channel><Group><Pan Angle><Tilt Angle>TEXT FORM DETAILSCOMMAND FORM: DEVICE CAMPOSITON <Channel Group> [Pan Tilt]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands91COUNTRY - Country SelectionThis command sets / reports the country for compliance.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 1 = US / Canada2 = Europe3 = Mexico4 = Australia / New Zealand5 = South Africa6 = Japan7 = Brazil8 = South Korea9 = China10 = Singapore11 = Taiwan(Null to query in text)BINARY FORM DETAILSCOMMAND ID:40NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE COUNTRY [Value]DEFAULT - Default The Unit Sets the unit to factory defaults. There is no query for this command.ARGUMENT DETAILSNoneBINARY FORM DETAILSCOMMAND ID:17NUMBER OF ARGUMENTS:1ARGUMENT FORM: <0>TEXT FORM DETAILSCOMMAND FORM: DEVICE DEFAULTAttention: The unit will need to be rebooted after sending the DEFAULT command.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands90CLEAREFFECT - Clear Effect Wide Band Telco EmulationThis command enables/disables or reports the current status of the clear effect.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (T)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:66NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE CLEAREFFECT <Channel> [Value] CLOCK - Clock SetThis command sets or reports the current time.ARGUMENT DETAILSName Type Size Values UnitsDate Unsigned Integer 1 1 - 31Month Unsigned Integer 1 1 - 12Year Unsigned Integer 2 2000 - 2099( NULL to Query in Text)Hours Unsigned Integer 1 00 - 23Minutes Unsigned Integer 1 00 - 59Seconds Unsigned Integer 1 00 - 59Day of Week Unsigned Integer 1 1 = Sunday2 = Monday3 = Tuesday4 = Wednesday5 = Thursday6 = Friday7 = SaturdayBINARY FORM DETAILSCOMMAND ID:64NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Date><Month><Year><Hours><Minutes><Seconds><Day>TEXT FORM DETAILSCOMMAND FORM: DEVICE CLOCK [Date Month Year Hours Minutes Seconds Day]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands93ENETADDR - Ethernet port IP addressThis command selects/reports the IP address of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue IP Address 4 (Null to query in text)BINARY FORM DETAILSCOMMAND ID:21TEXT FORM DETAILSCOMMAND FORM: DEVICE DID [Value]NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETADDR [Value] ENETDHCP - Ethernet DHCP SelectionThis command selects/reports the use of DHCP of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = On1 = Off2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:25NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETDHCP [Value] ENETDNSA - Ethernet DNS Server addressesThis command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue IP Address 4 (Null to query in text)BINARY FORM DETAILSCOMMAND ID:24NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETDNSA [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands92DEVICE - Device Identification LabelThis selects/reports the manufacturer identification label of the specific channel.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2, 3, 7(O, M, L)Reserved Unsigned Integer 2 0Label String 32 1 - 32 charactersCLEAR = clear the label(Null to query in text)BINARY FORM DETAILSCOMMAND ID:82NUMBER OF ARGUMENTS:9ARGUMENT FORM: <Channel><Group><Reserved><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE DEVICE <Channel> <Group> [Value] DIAL - DTMF DialingThis command dials a DTMF sequence or reports back the last sequence dialed.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved 2 0Number String 44 1 - 44 Chars of '0' - '9', 'A' - 'D', '*', '#', ','(Null to query last number dialed in text)BINARY FORM DETAILSCOMMAND ID:30NUMBER OF ARGUMENTS:12ARGUMENT FORM: <Channel><Group><Number>TEXT FORM DETAILSCOMMAND FORM: DEVICE DIAL <Channel> [Number] DID - Device IDThis command reports the device id.This command is read only.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 See Type And Device IDs(Null sent in text, Value returned)BINARY FORM DETAILSCOMMAND ID:3NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands95EQ - EqualizationThis command enables/disables or reports the current status of the equalization on the input or out-put.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2, 7 (O, L)High Gain Signed Float 2 -12.00 - 12.00(Null to query in text)Mid Gain Signed Float 2 -12.00 - 12.00Low Gain Signed Float 2 -12.00 - 12.00BINARY FORM DETAILSCOMMAND ID:67NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Channel><Group><High Gain><Mid Gain><Low Gain>TEXT FORM DETAILSCOMMAND FORM: DEVICE EQ <Channel> <Group> [High Mid Low] EQSEL - Equalization EnableThis command enables/disables or reports the current status of the equalization on the input or out-put.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2, 7 (O, L)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(NULL to query in text)BINARY FORM DETAILSCOMMAND ID:74NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE EQSEL <Channel> <Group> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands94ENETDNX - Ethernet DNS SelectionThis command selects/reports the use of DNS of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = On1 = Off2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:26NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETDNS [Value] ENETGATE - Ethernet default Gateway addressThis command selects/reports the default gateway of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue IP Address 4 (Null to query in text)BINARY FORM DETAILSCOMMAND ID:23NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETGATE [Value] ENETSUBN - Ethernet subnet maskThis command selects/reports the Subnet mask of the Ethernet port on the unit.ARGUMENT DETAILSName Type Size Values UnitsValue IP Address 4 (Null to query in text)BINARY FORM DETAILSCOMMAND ID:22NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE ENETSUBN [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands97GREPORT - Gate ReportThis command selects/reports the mode of gate status reporting.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:7NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE GREPORT [Value]HOOK - Hook FlashThis command sends a hook flash. There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved 2 0BINARY FORM DETAILSCOMMAND ID:32NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Reserved>TEXT FORM DETAILSCOMMAND FORM: DEVICE HOOK <Channel> HOOKD - Hook Flash DurationThis command selects/reports the hook flash duration.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 50 - 1000 Ms(Null to query in text)BINARY FORM DETAILSCOMMAND ID:33NUMBER OF ARGUMENTS: 1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE HOOKD <Channel> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-376096Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial CommandsFLOW - Flow ControlThis command selects/reports the flow control of the serial port on the unit. Hardware flow control isimplemented using DTR and DSR.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:4NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE FLOW [Value] GAIN - Gain Adjustment This command changes or reports back the gain for a channel.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2,3,7,16,17 (O,M,L,T,R)Value Signed Float 2 -99.90 - 99.90 **(Null to query in text) DBAbsol / Rel 0 A = AbsoluteR = RelativeNull = RelativeBINARY FORM DETAILSCOMMAND ID:5NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE GAIN <Channel> <Group> [Value] [Absol/Rel]** Note: Values indicate entry range only. Actual internal range of the gain stage is from -14 to 18.Absolute values will be limited to the internal gain range.GATE - Gate StatusThis command reports the gate status of Mics. This command is read only.ARGUMENT DETAILSName Type Size Values UnitsValue Hexadecimal 4 Bits 0 - 8 represent gate status on Mics 1 - 9(Null sent in text, Value returned)BINARY FORM DETAILSCOMMAND ID:6NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE GATE [Value]
Appendix — Serial Commands99Appendix — Serial Commands98Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760LVL - LevelThis command reports the level of a channel.This command is read only.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2, 3, 7, 16, 17(O, M, L,T, R)Position Meter Type 2 See MeterTypeDefinitionsValue Signed Float 4 -99.99 - 99.99 DB(Sent with Null in text,Value returned)BINARY FORM DETAILSCOMMAND ID:9NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Channel><Group><Position><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE LVL <Channel> <Group> <Position> [Value] LVLREPORT - Level ReportThis command selects/reports the status of level reporting for the specified channel.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2,3,7,16,17 (O,M,L,T,R)Position Meter Type 2 See MeterTypeDefinitionsValue Unsigned Integer 4 0 = Off (Delete from list being reported)1 = On (Add to list being reported)2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:10NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Channel><Group><Position><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE LVLREPORT <Channel> <Group> <Position> [Value] Note: Level reporting for the unit must also be enabled (LVLREPORTEN).Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760LABEL - LabelThis selects/reports the label of the specific channel or the unit.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2,3,7,9,16,17 (O,M,L,U,T,R)Reserved Unsigned Integer 2 0Label String 32 For group U, 1 - 11 charactersAll other, 1 - 32 charactersIf not group U, CLEAR = clear the label(Null to query in text)BINARY FORM DETAILSCOMMAND ID:8NUMBER OF ARGUMENTS:9ARGUMENT FORM: <Channel><Group><Reserved><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE LABEL <Channel> <Group> [Value] LOCALNUM -Local NumberThis command sets or reports back the current value of the local number.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved 2 0Number String 16 1 - 16 Chars of '0' - '9', 'A' - 'D', '*', '#', ','(Null to query in text)BINARY FORM DETAILSCOMMAND ID:59NUMBER OF ARGUMENTS:5ARGUMENT FORM: <Channel><Group><Number>TEXT FORM DETAILSCOMMAND FORM: DEVICE LOCALNUM <Channel> [Number]
101Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands100LVLREPORTEN - Level Report EnableEnables level reporting for the unit.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 = Turn off reporting but leave current list1 = Turn on reporting2 = Turn off reporting and clear the list(Null to query in text)BINARY FORM DETAILSCOMMAND ID:16NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE LVLREPORTEN [Value] MANUFACTURER - Manufacturer Identification LabelThis selects/reports the manufacturer identification label of the specific channel.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 2, 3, 7(O, M, L)Reserved Unsigned Integer 2 0Label String 32 1 - 32 charactersCLEAR = clear the label(Null to query in text)BINARY FORM DETAILSCOMMAND ID:81NUMBER OF ARGUMENTS:9ARGUMENT FORM: <Channel><Group><Reserved><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE MANUFACTURER <Channel> <Group> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix— Serial CommandsMICCAMPRESET - Mic Camera PresetThis command associates a mic with a camera preset for voice tracking.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 3 (M)Value Unsigned Integer 2 0 to Clear1 - 10(NULL to Query in Text)BINARY FORM DETAILSCOMMAND ID:55NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE MICCAMPRESET <Channel> [Value]MTRX - Matrix RoutingThis command selects/reports the matrix routing of an input to an output.ARGUMENT DETAILSName Type Size Values UnitsSource Channel Channel 1 See Group And ChannelsSource Group Group 1 3, 7, 17(M, L, R)Destination Channel Channel 1 Group 3 (M) is only allowed all channels.All other groups cannot have the all channel. (See Group And Channels)Destination Group Group 1 2, 16(O, T)Value Unsigned Integer 4 0 = Cross point off1 = Cross point on2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:11NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Src. Ch.><Src. Gp.><Dest. Ch.><Dest. Gp.><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE MTRX <Src. Ch.> <Src. Gp.> <Dest. Ch.> <Dest. Gp.> [Value]
Appendix — Serial Commands103Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands102MUTE - MuteThis command selects/reports the setting of mute on a channel.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 3 (M) (all channels only)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:12NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE MUTE <Channel> <Group> [Value]NCSEL - Noise Cancellation SelectThis command enables/disables or reports the current status of noise cancellation.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 3,17 (M, R)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:62NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE NCSEL <Channel> <Group> [Value] Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760PBDIAL - Dial a PB Entry by NameThis command dials a speed dial number by name.There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved Unsigned Integer 2 0Label String 16 1 - 16 charsBINARY FORM DETAILSCOMMAND ID:36NUMBER OF ARGUMENTS:5ARGUMENT FORM: <Channe><Group><Reserved><Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE PBDIAL <Channel> <Label>PHONEBOOKADD - Adds an Entry to the PhonebookThis command saves an entry in the phonebook.There is no query. No two entries can share the samelabel. An argument error will be returned if an entry already has the name. To change an entry, youmust first delete it and then add it again. If label is blank, the first 20 characters of the number willbe used as the label. Number must not be blank. If an entry already exists with the assigned speeddial it will be overwritten. Speed Dial 34 is the conference number and is always stored first in thePhonebook.The rest of the entries are alphabetized base on Label.ARGUMENT DETAILSName Type Size Values UnitsSpeed Dial Unsigned Integer 4 0 for not assigned to a speed dial1 - 1920 for ConferenceNumber String 44 1 - 44 chars '0' - '9', 'A' - 'D', '*', '#'Label String 16 1 - 16 charsBINARY FORM DETAILSCOMMAND ID:38NUMBER OF ARGUMENTS:16ARGUMENT FORM: <ID><Number><Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE PHONEBOOKADD <ID Number Label>
Appendix — Serial Commands105REDIAL - Dial the last number againThis command redials the last number.There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved 2 0BINARY FORM DETAILSCOMMAND ID:45NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Reserved>TEXT FORM DETAILSCOMMAND FORM: DEVICE REDIAL <Channel>RESET - Reset Resets the unit.There is no query for this command.ARGUMENT DETAILSNoneBINARY FORM DETAILSCOMMAND ID:20NUMBER OF ARGUMENTS:1ARGUMENT FORM: <0>TEXT FORM DETAILSCOMMAND FORM: DEVICE RESETRETURN VALUESThe box is reset and the boot up message is displayed.Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands104PHONEBOOKCNT - Queries the Number of Entries in the PhonebookThis command queries the number of entries in the phonebook.This command is query only.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 - 20BINARY FORM DETAILSCOMMAND ID:78NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE PHONEBOOKCNT <Value>PHONEBOOKDEL - Deletes an Entry to the PhonebookThis command deletes an entry in the phonebook. There is no query.ARGUMENT DETAILSName Type Size Values UnitsLabel String 16 1 - 16 charsBINARY FORM DETAILSCOMMAND ID:77NUMBER OF ARGUMENTS:4ARGUMENT FORM: <Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE PHONEBOOKDEL <Label>PHONEBOOKREAD - Queries A Entry in the Phonebook By IndexThis command queries an entry in the phonebook. This command is query only.ARGUMENT DETAILSName Type Size Values UnitsIndex Unsigned Integer 2 0 - 19 (Must be less than the Number of Phone Book Entries)Speed Dial Unsigned Integer 2 0 for not assigned to a speed dial1 - 1920 for Conference(NULL to query in text)Number String 44 1 - 44 chars '0' - '9', 'A' - 'D', '*', '#'Label String 16 1 - 16 charsBINARY FORM DETAILSCOMMAND ID:79NUMBER OF ARGUMENTS:16ARGUMENT FORM: <Index><Speed Dial><Number><Label>TEXT FORM DETAILSCOMMAND FORM: DEVICE PHONEBOOKREAD <Index> [Speed Number Label]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix — Serial Commands107Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Serial Commands106RINGERLVL - Audible Ring LevelThis command selects/reports the audible ring level. This command takes longer to execute due to RFcommunications with the remote controllerARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Signed Float 2 -12.00 - 4.00 (dB) (Null to query in text)BINARY FORM DETAILSCOMMAND ID:46NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE RINGERLVL <Channel> [Value]RINGERSEL - Audible Ring Melody SelectionThis command sends/reports the audible ring melody. This command takes longer to execute due toRF communications with the remote controllerARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 1 - 3(Null to query in text)BINARY FORM DETAILSCOMMAND ID:35NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE RINGERSEL <Channel> [Value]Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RFFREQ - RF Frequency SelectionThis command sets / reports the frequency for the RF link to the Remote.The remote must be set tothe same setting.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 1 - 8For Band 0,1 = 904 MHz2 = 907 MHz3 = 910 MHz4 = 913 MHz5 = 916 MHz6 = 919 MHz7 = 922 MHz8 = 926 MHzFor Band 1,1 = 868 MHz2 = 868.333 MHz3 = 868.667 MHz4 = 869 MHz5 = 869.333 MHz6 = 869.667 MHz7 = 870 MHz8 = 868 MHz(Null to query in text)BINARY FORM DETAILSCOMMAND ID:58NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE RFFREQ [Value]RING - Ring IndicationThis command indicates a ringing line.This command is reportable only. It cannot be queried or set.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Ring cycle has stopped1 = Ring cycle has begunBINARY FORM DETAILSCOMMAND ID:34NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE RING <Channel><Value>
109STEREOMIX - Sets the Input to be a Stereo MixThis command enables/disables or reports the stereo mix status of an input.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 7 (L)Value Unsigned Integer 2 0 = On1 = Off2 = Toggle(NULL to query in text)BINARY FORM DETAILSCOMMAND ID:86NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE STEREOMIX <Channel> [Value] SYSCHECKS - System ChecksInitiates the system checks. There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsSystem HexadecimalInteger 4 00 - Pod 101 - Pod 202 - Pod 303 - Speaker04 - Telephone05 - Network06 - RF Remote (not implemented)All other bits reservedCheck IntegerBINARY FORM DETAILSCOMMAND ID:87NUMBER OF ARGUMENTS:1ARGUMENT FORM: <System Check>TEXT FORM DETAILSCOMMAND FORM: DEVICE SYSCHECKS <System Check>Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760108Appendix— Serial CommandsAppendix — Serial CommandsTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RINGERTEST - Audible Ring Melody TestThis command plays the current audible ringer melody. This command is executable only. There is noquery.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Reserved Unsigned Integer 2 0BINARY FORM DETAILSCOMMAND ID:83NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Reserved>TEXT FORM DETAILSCOMMAND FORM: DEVICE RINGERTEST <Channel>SILENCEPRST - Silence Camera PresetThis command associates a camera preset with silence for voice tracking.ARGUMENT DETAILSName Type Size Values UnitsValue Unsigned Integer 4 0 to Clear1 - 10(NULL to Query in Text)BINARY FORM DETAILSCOMMAND ID:75NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE SILENCEPRST [Value]SPEEDDIAL - Speed DialingThis command dials a speed dial number by speed dial number. There is no query for this command.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 1 - 3334 for ConferenceBINARY FORM DETAILSCOMMAND ID:37NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE SPEEDDIAL <Channel> <Value>
Appendix— Serial Commands111110Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760UID - Unit IDThis command reports the unit id. This command is read only.ARGUMENT DETAILSName Type Size Values UnitsValue Hexadecimal 4 (Sent with a Null,value returned in text)BINARY FORM DETAILSCOMMAND ID:13NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE UID [Value]VER - VersionThis command reports the version of the unit. This command is read only.ARGUMENT DETAILSName Type Size Values UnitsValue String 8 Version of format MM.mm.rr(Sent with a Null in text, value returned)BINARY FORM DETAILSCOMMAND ID:14NUMBER OF ARGUMENTS:2ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE VER [Value]VOLUME - Volume Adjustment This command changes or reports back the gain for the output channel set as the EC reference.ARGUMENT DETAILSName Type Size Values UnitsValue Signed Float 4 -99.90 - 99.90 ** DB(Null to query in text)Absol / Rel 0 A = AbsoluteR = RelativeNull = RelativeBINARY FORM DETAILSCOMMAND ID: 103NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE VOLUME [Value] [Absol/Rel]** Note: Values indicate entry range only. Actual internal range of the gain stage is from -14 to 18.Absolute values will be limited to the internal gain range.Appendix — Serial CommandsTechnical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760TE - Telco EnableThis command selects/reports the hook status.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:39NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE TE <Channel> [Value]TELCOLVLCTRL - Telco TX Level Control Enable/ DisableThis command selects/reports the setting of Telco TX level control.ARGUMENT DETAILSName Type Size Values UnitsChannel Channel 1 See Group And ChannelsGroup Group 1 17 (R)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)BINARY FORM DETAILSCOMMAND ID:80NUMBER OF ARGUMENTS:1ARGUMENT FORM: <Channel><Group><Value>TEXT FORM DETAILSCOMMAND FORM: DEVICE TELCOLVLCTRL <Channel> [Value]
No user serviceable parts are contained in this product. If damage or malfunction occurs, contactClearOne Communications for instructions on its repair or return.Connection to party line service is subject to state tariffs. Contact the state public utility commis-sion, public service commission or corporation commission for information. This equipment cannot beused on telephone company provided coin service.If your home has specially wired alarm equipment connected to the telephone line, ensure the instal-lation of this equipment does not disable your alarm equipment. If you have questions about whatwill disable alarm equipment, consult your telephone company or a qualified installer.Electrical Safety Advisory:This equipment uses AC power which can subjected to electrical surges, typically lightning transientswhich are very destructive to customer terminal equipment connected to AC power sources. The war-ranty for this equipment does not cover damage caused by electrical surge or lightning transients. Toreduce the risk of this equipment becoming damaged it is suggested that the customer considerinstalling a surge arrestor.IC ComplianceIC: 1970A-RAVRinger Equivalence Number (REN): 0.0B(ac)NOTICE: The term "IC" before the certification/registration number signifies that Industry of Canadatechnical specifications were met.This certification means that the equipment meets certain telecommunications network protectiveoperational and safety requirements.The Department does not guarantee the equipment will operateto the user's satisfaction.The REN is used to determine the number of devices that may be connected to the telephone line.Excessive RENs on the telephone line may result in the devices not ringing in response to an incom-ing call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be certain ofthe number of devices that may be connected to the line, as determined by the total RENs, contactthe telephone company to obtain the maximum RENs for the calling area. The REN for this productis listed above.Before installing this equipment, users should ensure that it is permissible to be connected to thefacilities of the local telecommunications company.The equipment must also be installed using anacceptable method of connection. In some cases, the companies inside wiring associated with a singleline individual service may be extended by means of a certified connector assembly (telephone exten-sion cord).The customer should be aware that compliance with the above conditions may not preventdegradation of service in some situations.Repairs to certified equipment should be made by an authorized Canadian maintenance facility desig-nated by ClearOne Communications. Any repairs or alterations made by the user to this equipment,or equipment malfunctions, may give the telecommunications company cause to request the user todisconnect the equipment.Users should ensure for their own protection that the electrical ground connections of the power utili-ty, telephone lines and internal metallic water pipe system, if present, are connected together. Thisprecaution may be particularly important in rural areas.Appendix — Compliance113Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760FCC Part 15/ICES-003 ComplianceThis equipment has been tested and found to comply with the limits for a Class A digital device, pur-suant to Part 15 of the FCC rules and Industry Canada ICES-003.These limits are designed to pro-vide reasonable protection against harmful interference when the equipment is operated in a commer-cial environment. This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instruction manual, may cause harmful interference toradio communications. Operation of this equipment in a residential area is likely to cause harmfulinterference, in which case the user will be required to correct the interference at his/her ownexpense.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condi-tions: (1) this device may not cause harmful interference, and (2) this device must accept any inter-ference received including interference that may cause undesired operation.Changes or modifications not expressly approved by ClearOne Communications could void the user'sauthority to operate the equipment.FCC Part 68 ComplianceUS:FBIBR00BRAV Ringer Equivalence Number (REN): 0.0B(ac)This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA. On themixer unit of this equipment contains, among other information, a product identifier in the formatUS:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.The REN is used to determine the number of devices that may be connected to the telephone line.Excessive RENs on the telephone line may result in the devices not ringing in response to an incom-ing call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be certain ofthe number of devices that may be connected to the line, as determined by the total RENs, contactthe telephone company to obtain the maximum RENs for the calling area. The REN for this productis part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by## are the REN without a decimal point (e.g. 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you inadvance that temporary discontinuance of service may be required. But if advance notice isn't practi-cal, the telephone company will notify the customer as soon as possible. Also, you will be advised ofyour right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations, or procedures thatcould affect the operation of the equipment. If this happens, the telephone company will provideadvance notice in order for you to make the necessary modifications to maintain uninterrupted serv-ice.A plug and jack used to connect this equipment to the premises wiring and telephone network mustcomply with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA. A compli-ant telephone cord and modular plug is provided with this product. It is designed to be connected toa compatible modular jack that is also compliant. See installation instructions for details.If you experience problems with this equipment, contact ClearOne Communications, 1825 ResearchWay, Salt Lake City, Utah 84119, or by phone at (800) 945-7730 for repair and warranty informa-tion. If the equipment is causing harm to the telephone network, the telephone company may requestyou disconnect the equipment until the problem is resolved.ComplianceAppendix — Compliance112Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Appendix— Compliance115Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Appendix — Compliance114Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Telecommunications Terminal Equipment:73/23/EEC "Low Voltage Directive (LVD)":IEC 60950-1: 2003 Safety of Information Technology Equipment, Including Electrical Business Equipment.Radio Equipment:EN 301 220-1 Electromagnetic compatibility and Radio Spectrum Matters (ERM); Short Range Devices (SRD); Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to 500 mW; Part 1:Technical characteristics and test methods.Telecommunications Terminal Equipment:EN 301 437 (CTR-37) Terminal Equipment (TE); Attachment requirements for pan-European approval for connection to the analogue Public SwitchedTelephone Networks (PSTNs) of TE supporting the voice telephonyservice in which network addressing, if provided, is by means ofDual Tone Multi Frequency (DTMF) signaling.European ComplianceConformity of the equipment with the guidelines below is attested by the CE mark.EC Declaration of ConformityApplication of Council Directive(s): 1999/5/EC Radio equipment and Telecommunications Terminal Equipment (R&TTE) DirectiveManufacturer's Name: ClearOne Communications Manufacturer's Address: 1825 West Research WaySalt Lake City, Utah 84119 U.S.A.Model Name: RAV 600 & RAV 900Model No.: 910-153-100 through 910-153-355Standard(s) to which Conformity is declared:89/336/EEC "Electromagnetic Compatibility (EMC) Directive":EN 301489-1 & EN 301489-3 ElectroMagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC)standard for radio equipment and services; Part 3:Specific conditions for Short-Range Devices (SRD) operating on frequencies between 9 kHz and 40 GHz..EN 61000-3-2:1995/A1/A2:1998 Part 3: Limits - Section 2: Limits for harmonic current emissions.EN 61000-3-3:1995 Section 3: Limitation of voltage fluctuations and flickerin low voltage supply systems for equipment with rated current up to and including 16 A.EN 55022: 1998 (Emissions) Information technology equipment - Radio disturbance characteristics - Limits and methods of measurement.EN 61000-4-2: 1995/A1:1998 Electrostatic DischargeEN 61000-4-3: 1996/A1:1998 Radiated RF ImmunityEN 61000-4-4: 1995 Electrical Fast TransientsEN 61000-4-5: 1995 Lighting SurgeEN 61000-4-6: 1996 Conducted RF ImmunityEN 61000-4-11: 1994 Voltage Dips and Voltage InterruptionsLegal Representative in EuropeSignatureMartin OffwoodFull NameManaging Director EMEA NorthPositionManufacturerSignatureRoger J. MidgleyFull NameProject ManagerPosition
RAV— Introduction117RAV-Ware Components 35Camera Controls 42presets 42Line Input and Output 38equalization 39preconfigured devices 38volume 39Loudspeakers 36ClearEffect 36equalization 36volume 36Microphones 35acoustic echo cancellation 35ALC 35noise cancellation 35volume 35Mixer 37Record and Playback 40equalization 41preconfigured devices 40volume 41RAV-Ware 26Communication Settings 31camera port 32control port 32static IP address 31user name/password 32connections 28files 29edit 29import 29new 29save 29install 26overview 27Regional Settings 33date/time 33Telephone Settings 33Auto Receive Level Control 34configuration 34preferences 34Serial Commands 76Specifications 74status key 53System Checks 46System Requirements 10Troubleshooting 70web interface 62Accessing 62Dial 63Event Log 65Log Out 67System Check 66Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760RAV — Introduction116Adjusting the Settings 56Auto-Answer 56Auto-Disconnect 57Ring Melody 56Ringer Volume 56Basic Connections 14Audio conferencing 14Basic Room Design 7loudspeaker placement 8microphone placement 7Calls 52answer 52end 52from the Phonebook 53make 52pre-dial 52redial 53speed dial 53Compliance 112Configuration 57Country 57Flash Duration 58Frequency 58IP address 59Language 57LCD Contrast 59RF Radio Test 58Version 59Connecting auxiliary devices 18amplifiers 19digital phones 22DVD players 20PTZ cameras 20serial control 21sound cards 19USB control 21VCRs 20video codecs 18Device Toolbox Editor 49add a device 49delete a device 49edit a device 49Dialer and Phonebook Usage 43Dialer 44make a call 44redial 45Phonebook 43add 43delete 43edit 43Error Messages 48view 48Event Log 47print 47save 47track events 47Firmware upgrades 48Maintenance 70mute/unmute microphones 52Network Find 30Network information 10Phone Preferences 54add a Phonebook entry 55delete a Phonebook entry 55edit a Phonebook entry 55Pinouts 73Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Table of Contents

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