Climax Technology Co 1041RV Medical Emergency Alarm System User Manual CTC 1041RV

c

August 12, 2013

Table of Contents

1. Application Overview________________________________________________________ 1

1.1. Identifying The Parts ____________________________________________________________ 1

1.2. The Power Supply ______________________________________________________________ 2

1.3. Line Capture ____________________________________________________________________ 3

1.4. How to install the Control Panel __________________________________________________ 3

2. Learn-in the Devices ________________________________________________________ 4

2.1. Learning Pendant #1 ____________________________________________________________ 4

2.2. Learning Pendant #2 ____________________________________________________________ 4

2.3. Learning in DECT Devices (CTC-808RV, CP-23 and WTRVS) ________________________ 5

2.4. Removing Pendant #1 & #2 ______________________________________________________ 6

3. System Configuration _______________________________________________________ 7

3.1. Entering Programming Mode ____________________________________________________ 7

3.1.1. Local Programming Mode (Optional) __________________________________________________ 7

3.1.2. Remote Programming Mode __________________________________________________________ 7

3.1.3. CTC-835 Programmer ________________________________________________________________ 8

3.2. Programming Your 1041RV ______________________________________________________ 8

4. Operation _________________________________________________________________ 20

4.1. Idle Mode ______________________________________________________________________ 20

4.1.1. Auto-Answer Incoming Phone Calls __________________________________________________ 20

4.1.2. Non-Emergency Speech Call ________________________________________________________ 21

4.1.3. AC Power Check Up ________________________________________________________________ 21

4.1.4. CTC-1041RV Low Battery ___________________________________________________________ 21

4.1.5. CTC-1041RV Battery Disconnection _________________________________________________ 21

4.1.6. Devices Low Battery ________________________________________________________________ 22

4.1.7. Automatic Check-in Report = Periodic Test Call _______________________________________ 22

4.1.8. Mobility Timer ______________________________________________________________________ 22

4.1.9. No Pendant Present ________________________________________________________________ 23

4.2. Alarm Activation _______________________________________________________________ 23

4.3. Walk Test (Range Test) _________________________________________________________ 27

4.4. Global Test ____________________________________________________________________ 28

4.5. Factory Reset __________________________________________________________________ 28

5. Appendix __________________________________________________________________ 29

5.1. CID Event code ________________________________________________________________ 29

5.2. Tunstall Event code ____________________________________________________________ 30

5.3. Scancom Event code ___________________________________________________________ 30

5.4. CTC-1041RV Programming Command Table _____________________________________ 32

1

1. Application Overview

1.1. Identifying The Parts

TOP VIEW

1. GREEN LED

— ON: AC Power is ON.

— FLASH every second: AC Power

failure

— FLASH every 2 seconds: Panel or

Device Low battery

— SLOW FLASH: Line Fault (on and off

at every second)

— QUICK FLASH every 2 seconds:

Supervision failure

2. RED LED

— ON: Off-hook / Waiting retry pause /

Ready to enter Programming Mode

(before entering PIN code)

—

FLASH: Programming Mode /

Pendant Learning Mode

3. GREEN RESET BUTTON

— Press once in normal mode to reset

mobility timer (see command 44)

— Before CTC-1041RV dials out for

alarm reporting, press once to cancel

the alarm reporting

— During or at-the-end of conversation,

press once to terminate two-way

voice communication

— In Programming Mode, press once to

return to Idle Mode

— Press & hold for 3 sec: dial the Non-

Emergency call. (See section 4.1.2.)

— Press & hold for 6 sec: enter

Learning Mode

—

Press & hold for 16 sec: disable

mobility setting

4. RED HELP BUTTON (with backlight)

— Back-lit disigned for easy access at

night

— Backlight illuminates when reporting

and off-hook

— Backlight flashes during the waiting

period until help arrives

5. Microphone

6. Speaker

REAR VIEW

7. Phone Jack marked

—

Telephone unit connection

8. Line Jack marked

— Phone line connection from wall

9. DC Jack

—

DC 12V 1A power adapter

connection

10. Battery Switch

11. Local Programming Telephone

Unit Input

—

A special telephone cord to connect

CTC-1041RV and your phone unit

for Local Programming (optional).

2

BACK VIEW

12. Mounting Holes

13. Mounting Bracket

1.2. The Power Supply

 An AC power adapter is required to

connect to a wall outlet. Be sure only to

use an adapter with the appropriate AC

voltage rating to prevent component

damage. A DC 12V output and 1A adapter

is generally used to power CTC-1041RV.

 In addition to the adapter, there is a

rechargeable battery inside CTC-1041RV,

which serves as a back-up in case of a

power failure.



During normal operation, the AC power

adapter is used to supply power to CTC-

1041RV and at the same time recharge

the battery.



It takes approximately 72 hours to fully

charge the battery.



The battery can be manually disconnected

by the battery switch located at the back.



Battery Switch is set as OFF by factory

default, the battery will not be charged

when AC power is connected, nor will it

serve as a back-up power source when

AC power is missing. You need to switch

the battery to ON after supplying AC

power to CTC-1041RV

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Please make sure the battery switch is

slid back to ON position (as marked)

after manually disconnected the

rechargable battery.

3

1.3. Line Capture

 CTC-1041RV features Master Control

over the telephone line. That means, even

if the phone line is engaged, the CTC-

1041RV has the power to circumvent the

line and dial-out anyway.

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

The Line Capture feature is only

available when household phones are

connected after the CTC-1041RV

wiring.

For Example:

CTC-1041RV has the Line Capture function

over TEL #2 and TEL #3, but not TEL #1.

1.4. How to install the Control

Panel

Locating a suitable position for the

Control Panel

 The Control Panel requires main power

and a constant telephone connection.

 The Control Panel should be easily

accessible.

 The Control Panel should not be placed in

a damp location, such as a bathroom.

 The Control Panel should not be placed

close to any heat source, such as

microwave ovens, which can reduce

signal strength.

 The Control Panel should not be located

alongside other radio transmitting devices,

such as mobile phones, cordless phone,

or wireless computer network (Wi-Fi)

devices.

 Important: When drilling into a wall, ensure

there are no hidden cables or pipes.

Mounting the Control Panel

The Control Panel can be mounted on the wall

or wherever desired (e.g. on the table). Ensure

the Control Panel is fitted at approximately

chest height where the buttons, microphone,

and speaker can be easily accessed and

operated.

 Use the 2 holes of the Wall Mounting

Bracket as a template, mark off the holes’

positions.

 Drill 2 holes and insert the wall plugs if

fixing into plaster or brick.

 Screw the base to the wall.

 Hook the Control unit onto the Wall

Mounting Bracket (holding the unit with

the front facing you).

Telecom

CTC-1041RV

TEL 1

TEL 3

TEL 2

4

2. Learn-in the Devices

There are two methods to learn in devices:

local learning and command learning. Total

10 sensors are allowed to be learnt into the

system. The combined numbers of DECT

devices (WTRVS, CP-23 and CTC-808RV)

learned into CTC-1041RV can be up to 4.

Local Learning:

You can use the local learning method to

learn in 2 RF devices or 4 DECT devices.

Refer to 2.1. Learning Pendant #1 to learn in

the first RF device, 2.2. Learning Pendant #2

to learn in the second RF device and 2.3.

Learning in DECT Devices to learn in up to 4

DECT devices.

1. The user can turn CTC-1041RV into

learning mode to learn in WTR- Series, Fall

Sensor, WTRVS, CP-23 and CTC-808RV.

2. If you have learned the first device to the

system by following instructions in the 2.1

section, you are not allowed to use

Command 91 (Command Learning) to

learn in another device.

3. If you have learned the second device to

the sytem as instructed in the 2.2 section,

you are not allowed to use Command 92

(Command Learning) to learn in another

device.

Command Learning:

1. The user can use Commands 91-94 to

learn devices into the system. These

devices include PIR Sensor, Smoke

Detector, Panic Button, Carbon

Monoxide Detector, Wrist & Neck

Transmitter, Water Sensor, Pendant

Transmitter, WTR- series, Fall Sensor,

WTRVS, CP-23 and CTC-808RV.

Please refer to 3.2 Programming Your

1041RV: Commands 91-94 for details.

2. Command 91 is designed to learn in

WTR- Series, Fall Sensor, WTRVS, CP-

23 or CTC-808RV only.

3. Command 92 is designed to learn in

WTR- Series, Fall Sensor, WTRVS, CP-

23 or CTC-808RV only.

4. Command 93 is designed to learn in

WTR- Series or Fall Sensor for silent

reporting. Command 93 can also learn

in WTRVS, CP-23 or CTC-808RV, but

WTRVS, CP-23 or CTC-808RV learned

in via Command 93 does not provide

silent reporting (they provide two-way

communication).

5. Command 94 is designed to learn in

the following sensors:



PIR Sensor ----- PIR



Smoke Detector ---- SD



Carbon Monoxide Detector----

CO



Fixed Panic Button ---- PB



Wrist Transmitter ---- WTR



Pendant Transmitter ---- WTR



Water Sensor ---- WS



Fall Sensor ---- FS



Talking Pendant ---- WTRVS



Call Point ---- CP-23



Voice Satellite ---- CTC-808RV

2.1. Learning Pendant #1

Please see the following instructions to learn in

WTR- Series and Fall Sensor.

For Normal Wrist Transmitters (WTR-) or

Fall Sensor

1. Press and hold the RESET button of

CTC1041RV for 6 seconds until you hear

the double beep and followed by a long

beep.

2. The RED LED starts flashing. CTC-

1041RV is now in the learning mode.

3. Press and both the RESET and Pendant

#1 (WTR- Series or Fall Sensor) buttons

simultaneously until CTC-1041RV emit a

double-beep.

4. Pendant #1 has been learnt-in

successfully.

5. Press the Reset & Help button at the

same time to exit the learning mode. The

RED LED will dim to indicate that the

system is back to idle mode.

2.2. Learning Pendant #2

Please see the following instructions to learn in

the second device (WTR- Series and Fall

Sensor).

5

For Normal Wrist Transmitters

(WTR-) or Fall Sensor

1. Press and hold the RESET button of

CTC1041RV for 6 seconds until you hear

the double beep and followed by a long

beep.

2. The RED LED starts flashing. CTC-

1041RV is now in the learning mode.

3. Press and both the HELP and Pendant

#1 (WTR- Series or Fall Sensor) buttons

simultaneously until CTC-1041RV emits a

double-beep.

4. Pendant #2 has been learnt-in

successfully.

5. Press the Reset & Help button at the

same time to exit the learning mode. The

RED LED will dim to indicate that the

system is back to idle mode.

2.3. Learning in DECT Devices

(CTC-808RV, CP-23 and

WTRVS)

CTC-1041RV can learn in 4 DECT devices

at most. The DECT devices will be

automatically assigned to Zone 1~Zone 10

except Zone 3.

Learning in CTC-808RV

1. Press and hold the green reset button of

CTC-1041RV for 6 seconds until you hear

two beeps followed by a long beep.

2. The red LED starts flashing. CTC-1041RV

is now in learning mode.

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

CTC-1041RV can learn in 4 DECT

devices at most. If fewer than 4 DECT

devices have been learned into CTC-

1041RV, the red LED will flash slowly to

indicate there are still empty zones for

DECT devices. If CTC-1041RV has

learned 4 DECT devices and there are no

more zones for DECT devices, the red

LED will flash quickly.



You can clear Zone 1 and Zone 2 for

DECT devices to be learned in by

pressing and holding CTC-1041RV’s

green reset button for 6 seconds until you

hear a long beep that indicates the

devices in Zone 1 and Zone 2 have been

simultaneously removed. Now you can

learn DECT devices into Zone 1 and Zone

2.



The above method, however, cannot

create available zones for more DECT

devices if CTC-1041RV has already

learned in 4 DECT devices and none of

them are in Zone 1 or Zone 2.

3. Press and hold CTC-808RV’s learning

button for 5 seconds until you hear 2

beeps. Release the button and CTC-

808RV will emit one short beep to indicate

it is now in learning mode. The green LED

of CTC-808RV is turned on.

4. When CTC-808RV is successfully learned

in, both CTC-1041RV and CTC-808RV will

emit two beeps to indicate the successful

learning. The green LED on CTC-808RV

will be turned off.

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

If you do not hear the two beeps and if

CTC-808RV emits one short beep and its

green LED is off and red LED steady on,

that means the learning process has

failed. Please repeat the learning steps

again.

5. Check if CTC-808RV has been learned in

successfully. Press the HELP button on

CTC-808RV and you will hear continuous

beeps from CTC-808RV. When CTC-

808RV beeps, the CTC-1041RV will

respond with 1 beep to indicate that CTC-

808RV is within the operation range.

6. Press the reset and help buttons at the

same time to exit learning mode. The red

LED will dim to indicate that CTC-1041RV

is back to idle mode.

Learning in CP-23 or WTRVS

1. Press and hold the green reset button of

CTC-1041RV for 6 seconds until you hear

two beeps followed by a long beep.

2. The red LED starts flashing. CTC-1041RV

is now in learning mode.

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

CTC-1041RV can learn in 4 DECT

devices at most. If fewer than 4 DECT

devices have been learned into CTC-

1041RV, the red LED will flash slowly to

6

indicate there are still empty zones for

DECT devices. If CTC-1041RV has

learned 4 DECT devices and there are no

more zones for DECT devices, the red

LED will flash quickly.



You can clear Zone 1 and Zone 2 for

DECT devices to be learned in by

pressing and holding CTC-1041RV’s

green reset button for 6 seconds until you

hear a long beep that indicates the

devices in Zone 1 and Zone 2 have been

simultaneously removed. Now you can

learn DECT devices into Zone 1 and Zone

2.



The above method, however, cannot

create available zones for more DECT

devices if CTC-1041RV has already

learned in 4 DECT devices and none of

them are in Zone 1 or Zone 2.

3. Press and hold the CP-23/WTRVS button

for 8 seconds until you hear a long beep.

The red LED of CP-23/WTRVS is turned

on. CP-23/WTRVS is now in learning

mode.

4. Now the LED of CP-23/WTRVS turns from

red to green. The green LED blinks. The

Control Panel will emit two quick beeps.

Afterwards CP-23/WTRVS will emit one

beep and its green LED will be turned on

and then go off instantly. CP-23/WTRVS

has been successfully learned in.

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

You cannot learn in the same CP-

23/WTRVS twice.

5. Check if CP-23/WTRVS has been learned

in successfully. Press the CP-23/WTRVS

button and you will hear continuous beeps

from CP-23/WTRVS. When CP-

23/WTRVS beeps, the CTC-1041RV will

respond with 1 beep to indicate that CP-

23/WTRVS is within the operation range.

6. Press the reset and help buttons at the

same time to exit learning mode. The red

LED will dim to indicate that CTC-1041RV

is back to idle mode.

2.4. Removing Pendant #1 &

#2

CTC-1041RV can be programmed to remove

Pendant #1 & #2 by Commands 80, 81 or 82.

Please refer to 3.2 Programming Your

1041RV: Commands 80, 81 or 82 for details.

To remove WTRVS, CP-23 and CTC-808RV,

you have to remove it from the Control Panel.

7

3. System Configuration

3.1. Entering Programming

Mode

Three CTC-1041RV programming modes are

available: Local Programming Mode, Remote

Programming Mode, and via CTC-835

Handheld Programmer (sold separately).

3.1.1. Local Programming Mode

(Optional)

From Idle mode, follow the steps below to

enter Local Programming mode.

Step 1. Plug in the telephone set into

LOCAL PROGRAMMING jack

located on the rear side of CTC-

1041RV.

Step 2. Pick up the handset.

RED LED lights up.

Step 3. Enter default ACCESS CODE, 1111

followed by #.

Step 4. CTC-1041RV will emit 2 short beeps

and the red LED starts to flash,

indicating it is in Programming Mode.

Step 5. Proceed to program system by

referring to the Commands in section

3.2 Programming Your 1041RV.

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

Local programming is prohibited when

AC Power fails.



The first digit of Access Code must be

entered within 15 seconds, otherwise

CTC-1041RV will exit automatically.



To exit Programming mode, enter 99

followed by #, or place the handset

on hook, or disconnect the

Programming telephone set.

3.1.2. Remote Programming Mode

To allow Remote Programming, there are two

options for CTC-1041RV to answer the

incoming calls.

(1) Auto Answering by ring count

(2) Dial in twice (Ring Count disable)

The two options are set by Command #41.

Please refer to Command 41 under section

3.2 Programming your 1041RV.

3.1.2.1. Auto Answering by Ring Count

By using Command 41, you can set the

number of rings for CTC-1041RV to answer

(20-Rings is set as factory default).

Step 1. Dial CTC-1041RV and wait for CTC-

1041RV to answer.

Step 2. Enter 1111 (default 4-digit Access

Code) followed by #, via the phone set.

Step 3. CTC-1041RV will respond with two

quick beeps to indicate it is ready for

Remote Programming. The RED LED

will flash as a visual indication.

Step 4. You are now in Programming Mode.

Proceed to program by referring to the

Command in section 3.2

Programming Your 1041RV.

3.1.2.2. Dial in Twice (Ring Count Disable)

If 00 is set in Command 41, it means CTC-

1041RV is disabled to auto answer the

incoming calls by ring count. If Remote

programming is required, you will need to call

CTC-1041RV twice.

Step 1. Dial CTC-1041RV and hang up after

first 2 rings, wait for another 8-20 sec

then call again. CTC-1041RV will

answer the call on the first ring. You

will enter the Remote Programming

Mode after the first ring from the 2

nd

call.

Step 2. Enter 1111 (the default 4-digit Access

Code) followed by #, via the phone set.

Step 3. CTC-1041RV will respond with two

quick beeps to indicate it is ready for

Remote Programming Commands.

The RED LED will flash as a visual

indication.

Step 4. You are now in Programming Mode.

Proceed to program by referring to

the Command in section 3.2

Programming Your 1041RV.

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

The first digit of Access Code must be

entered within 15 seconds, otherwise

CTC-1041RV will exit automatically.

8



To exit Remote Programming mode,

enter 99 followed by #.

3.1.3. CTC-835 Programmer

CTC-835 is a powerful local & remote

handheld programming tool (sold separetely)

that features a built-in keypad and LCD display

to help you to program the medical alarm

panels effeciently and conveniently. It also

features Once-for-All Uploading, which

allows you program on a computer via the

supplied Pilot software and you can then

upload all the settings to the medical alarm

panel simultaneously with a single mouse click.

For detailed usages, please refer to the

Operation Manual of CTC-835 Programmer.

3.2. Programming Your

1041RV

 How to enter Commands?

Please make sure CTC-1041RV is in

Programming Mode (RED LED flashes

continuously) before trying any CTC-

1041RV Command Functions. Please refer

to section System Configuration, Entering

Programming Mode.

 Follow the protocol below to command

CTC-1041RV:

CC

#

DTMF

ACK

Function

Selection

#

DTMF

ACK

1. 2.

3. 4. 5.

6.

1. CC = 2-digit DTMF Command

2. # = Termination of the DTMF Command

3. ACK = DTMF Command

Acknowledgement from CTC-1041RV

Short beep: Command succeeded

Long beep: Command failed

4. Function Selection = According to

different Command you will have different

entering in this part, e.g. Tel. Number,

Account number, etc.

5. # = Terminates Function Selection

6. ACK = Function Selection

Acknowledgement from CTC-

1041RV

Short beep: Function Selection succeeded

Long beep: Function Selection failed

 Follow the Command Steps to program

your CTC-1041RV:

Step 1. Enter Command number (DTMF

Numeric Command, ex. (01), (02)…)

Step 2. Press (#) to terminate the DTMF

Command.

Step 3. One short beep will be heard for

successful Command entry.

9

Step 4. Enter the desired Command function

number.

Step 5. Enter (#) to terminate the Command

Operation.

Step 6. CTC-1041RV will emit a short beep,

indicating successful programming.

The maximum interval between key strokes is

2 minutes. Otherwise, commands will be

ignored and CTC-1041RV will automatically

exit to Idle Mode.

 Any erroneous programming must be

rectified and program again correctly.

Command 01-04

Telephone Number Programming



Used to program the 1

st

- 4

th

Tel. numbers

respectively.



To program the 1

st

Tel. number: enter (01)

followed by (#). After one short beep, enter

(telephone number) followed by (#). The

1

st

Tel. number is programmed successfully.



Likewise, the 2

nd

, 3

rd

or 4

th

Tel. numbers can

be programmed using Command (02), (03)

or (04) respectively.

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

When entering the phone number,

entering () represent a 3-sec. pause.

(ex. Switchboard system, extension,

etc.)



Up to 20 digits including () are

allowed for each telephone number.

Delete Telephone Number：

：：

：



To delete the 1

st

Tel. number, enter (01)

followed by (#), after one short beep, enter

another (#). CTC-1041RV will emit another

short beep, signaling the 1

st

Tel. number is

erased.



Likewise, you can erase the respective 2

nd

,

3

rd

or 4

th

Tel. Numbers, by following the

above procedure.

Command 05-06

Select Telephone Number for Alarm

Reporting and Status Reporting

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If the Tel. number is selected in

Commands #5, #6 and #7, then

Command #7 holds the top priority to

overwrite the setting. The Tel. number

selected in Command #7 will not be

used for alarm and/or status reporting,



Command (05): Select which telephone

number (1-4) is/are to be used for Alarm

Reporting.



Command (06): Select which telephone

number (1-4) is/are to be used for Status

Reporting.



Available Key-in options:

Tel. Number Function Selection

Sequence

1

st

Tel. # (1)

2

nd

Tel. # (2)

3

rd

Tel. # (3)

4

th

Tel. # (4)

1

st

& 2

nd

Tel. #s (12)

1

st

& 3

rd

Tel. #s (13)

1

st

& 4

th

Tel. #s (14)

2

nd

& 3

rd

Tel. #s (23)

2

nd

& 4

th

Tel. #s (24)

3

rd

& 4

th

Tel. #s (34)

1

st

, 2

nd

& 3

rd

Tel. #s

(123)

1

st

, 2

nd

& 4

th

Tel. #s

(124)

1

st

, 3

rd

& 4

th

Tel. #s

(134)

2

nd

, 3

rd

& 4

th

Tel. #s

(234)

1

st

, 2

nd

, 3

rd

& 4

th

Tel. #s

(1234)



Factory default is set as (1234). Alarm &

Status will be reported to all of 4 Telephone

Numbers.

10

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

The Tel. number selected in

Command #7 will not be used for

alarm and/or status reporting, even if it

is selected in command #5 and/or #6.



When multiple Tel. numbers are

selected, CTC-1041RV will always

dial in respective programmed order.



The latest Command (05-06) setting(s)

will overwrite any previously enter

setting(s).

Command 07

Select Telephone Number for Non-

emergency call



This command is used to select which

telephone number will be used for non-

emergency call.



The selected Tel. number will not be used

for alarm and/or status reporting, even if it

is selected in command #5 and/or #6.



Available key-in options:

Tel. Number Function Selection

Sequence

Disable (0)

1

st

Tel. # (1)

2

nd

Tel. # (2)

3

rd

Tel. # (3)

4

th

Tel. # (4)



Factory default is set as (0) disable. Alarm

& Status will be reported to all of 4

Telephone Numbers.



Please refer to section 4.1.2 for more

information.

Command 10-14

Account Number Programming



Commands (10-14) are used to set the

account number for the telephone numbers

used for Digital Reporting.



Command (10): Set the same account

number for all telephone numbers.



Command (11-14): Set the account

numbers for the 1

st

-4

th

Tel. numbers used

for Digital Reporting respectively.



In (Function Selection) key in 4 or 6 digit

Account Number.

Command 20-24

Reporting Method



Commands (20-24) are used to program

the Alarm reporting method for each Tel.

Number.



Command (20): Program the same Alarm

Reporting Method for all 4 Tel. Numbers.



Command (21-24): Program the alarm

reporting method for the 1

st

-4

th

Tel.

Numbers respectively.



Available Options:

Method Function

Selection

Digital

Reporting

Method

(0) Contact ID

(1) Scancom

(2) Tunstall

Speech

Method (3) Open Two-way

communication

 (0), Contact ID, is set as factory default for

all 4 telephone Numbers.

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

The latest Command (20-24) setting(s)

will overwrite any previously entered

setting(s).



If any of Digital Reporting Methods

is selected:

Once alarm or emergency data is

successfully transmitted, CTC-1041RV

11

will automatically enter specific

Follow-On and/or Call Back Mode as

specified by Command (38).



If Speech Method is selected:

After the dialing for alarm/emergency

trigger is successful, CTC-1041RV

opens a two-way voice communication

between the Call Recipient and CTC-

1041RV for 1-10 minutes (set by

Command #46).

If the Call Recipient needs more talk

time, they can press any keys except

9 on their phone set to add another 1-

10 minutes (set by Command #46).

To terminate the call, press (9) or

RESET BUTTON on CTC-1041RV.

Command 31

Ringer Enable for Incoming Calls



CTC-1041RV can be programmed to emit

a ring tone as an audio alert, or silent for

incoming calls.

Function Selection

Result

(0) OFF

(Ring Tone Disable)

(1) ON

(Ring Tone Enable)

 Factory Default is set as (0), OFF.

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

If the function is set to ON, you can

answer the incoming call by pressing

the RED HELP BUTTON or Pendant

Button.



The time-out period for the incoming

call is 1 to 10 minutes (set by

Command 46). During the

communication, CTC-1041RV will

emit two beeps via the telephone

handset to alert the call recipient the

remaining time of 20 & 10 sec.



Press any DTMF keys (except

DTMF#9) can extend another 1 to 10

minutes (set by Command 46)



To terminate the incoming call: (1)

press the green reset button on CTC-

1041RV; or, (2) press DTMF #9 from

the call recipient’s end.

Command 32

Audible Fault Alert



CTC-1041RV can be programmed to emit

detected and existent Fault Alert Beeps at

every 30 sec.

Function Selection

Result

(0) OFF

(No Warning Beep)

(1) ON

(With Warning Beep)



Factory Default is set as (0), OFF.



The fault situations include AC failure, line

failure or battery damage.

Command 33

Help Arrived Signaling

This function is only available for the digital

Contact ID reporting method.



This function will be activated in the

following situations:

 When the Red Help Button is pressed.

 When the button on WTRVS or Fall

Sensor is pressed.

 When a fall is detected.

 When Night Switch’s Red Button is

pressed.

It is used for the Monitoring Center

personnel to confirm if the help has arrived

for the user or not.



If Help Arrived Signaling is set to ON, once

the Alarm Reporting is completed, the

RED HELP BUTTON will start to flash.

Press the GREEN RESET BUTTON when

the Help arrives, and CTC-1041RV will

report to monitoring center and the RED

BUTTON will stop flashing.



If Help Arrived Signaling is set to OFF,

once the Alarm Reporting is completed,

CTC-1041RV will return to idle mode.

12

Function Selection

Result

(0) OFF

(Disable)

(1) ON

(Enable)



Factory Default is set as (1), ON.

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

If the green RESET button is not

pressed within the period set by

Command 67 (Help Arrived Timer),

CTC-1041RV will send the alarm

report to summon help again and

inform the Monitoring Center that no

help has arrived within the period set

by the Help Arrived Timer.



Command 33 (Help Arrived Signaling)

has to be set as ON for Command 67

(Help Arrived Timer) to be activated.



If help has not arrived after 4 retries,

CTC-1041RV will dial the telephone

number set by Command 75 and open

two-way communication when the call

is answered.

Command 34

Emergency Button Enable



The RED HELP BUTTON can be enabled

or disabled to send an Emergency alarm

report:

Function

Selection Result

(0) OFF

(Deactive)

(1) ON

(Active)

 Factory Default is set as (1), ON.

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

When this function is programmed as

OFF, the RED HELP BUTTON is

deactivated.



When this function is programmed as

ON, the RED HELP BUTTON is

activated. When pressed, it will send

an Emergency alarm report to the

Monitoring Station.

Command 35

Silent Mode



CTC-1041RV can be selected to operate in

Silent Mode. This will mute all normal

operation warning beeps, key tone and

ring.

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

In silent mode, the speaker still

functions normally for two-way voice

communication.

Function

Selection Result

(0) ON

(Silent)

(1) OFF

(Normal)



Factory Default is set as (0), OFF.

Command 37

AC Fault Report



The CTC-1041RV can be programmed to

send a Fault Report when an AC power

failure is detected.

Function Selection

Result

(0) OFF

(Send No Report)

(1) ON

(Send Report)

 Factory Default is set as (1), ON.

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

Reporting will only be made after a

continuous one hour of AC Fault

condition is detected.

13

Command 38

Follow-On & Call-Back Function



The Command is available for Digital

Reporting Methods (when Command #20 -

#24 is set as (0), (1) or (2).

Function Selection

Result

(0) Follow-On

(1) Call-Back

(2) Follow-On & Call-Back



Factory Default is as (0), Follow-On.



When this function is programmed as (0),

after a successful alarm reporting

(triggered by pressing the Help button on

the Medical Panel) to the Monitoring

Center, CTC-1041RV will automatically

enter the Follow-On mode as specified by

Command (45). If the alarm is triggered by

a Talking Pendant (WTRVS), the system

will automatically enter “Wait for

Command” mode (see Command 45) and

wait for the DTMF 2 signal pressed by the

Monitoring Center to set up two-way

communication between WTRVS, the

Monitoring Center and all CTC-808RVs

learned into the system. If the alarm is

triggered by CTC-808RV, the system will

automatically enter “Wait for Command”

mode (see Command 45) and wait for the

DTMF 2 signal pressed by the Monitoring

Center to set up two-way communication

between the Monitoring Center and all

CTC-808RVs learned into the system.



When this function is programmed as (1),

after a successful alam reporting (triggered

by pressing the Help button on the Medical

Panel) to the Monitoring Center, CTC-

1041RV will automatically hang up the line

and start a 5-minute waiting period to auto

answer any incoming phone calls from the

Monitoring Center. The Monitoring Center

personnel should enter an authorized

access code (default: 1111), followed by (#)

to set up the two way communication

between CTC-1041RV and the Monitoring

Center.

If the alarm is triggered by a Talking

Pendant (WTRVS), the system will wait for

an authorized access code (default 1111)

followed by (#) during the 5-minute waiting

period to open two-way communciation

between WTRVS, the Monitoring Center

and all CTC-808RVs learned into the

system.

If the alarm is triggered by CTC-808RV,

the system will wait for an authorized

access code (default 1111) followed by (#)

during the 5-minute waiting period to open

two-way communciation between the

Monitoring Center and all CTC-808RVs

learned into the system.



When this function is programmed as (2),

after a successful alarm reporting

(triggered by pressing the Help button on

the Medical Panel) to the Monitoring

Center, CTC-1041RV will automatically

enter the Follow-On mode as specified by

Command (45). If the alarm is triggered by

a Talking Pendant (WTRVS), the system

will automatically enter “Wait for

Command” mode (see Command 45) and

wait for the DTMF 2 signal pressed by the

Monitoring Center to set up two-way

communication between WTRVS, the

Monitoring Center and all CTC-808RVs

learned into the system. If the alarm is

triggered by CTC-808RV, the system will

automatically enter “Wait for Command”

mode (see Command 45) and wait for the

DTMF 2 signal pressed by the Monitoring

Center to set up two-way communication

between the Monitoring Center and all

CTC-808RVs learned into the system.

Once Follow-On Mode is terminated, CTC-

1041RV will automatically start a 5-minute

waiting period to auto answer any incoming

phone calls from the Monitoring Center. The

Monitoring Center personnel should enter

an authorized access code (default: 1111),

followed by (#) to set up the two way

communication between CTC-1041RV and

the Monitoring Center. If the alarm is

triggered by a Talking Pendant (WTRVS),

the system will wait for an authorized

access code (default 1111) followed by (#)

during the 5-minute waiting period to open

two-way communciation between WTRVS,

the Monitoring Center and all CTC-808RVs

learned into the system. If the alarm is

triggered by CTC-808RV, the system will

wait for an authorized access code (default

1111) followed by (#) during the 5-minute

waiting period to open two-way

communciation between the Monitoring

Center and all CTC-808RVs learned into

the system.

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

During two-way communication, you

can use DTMF command to switch the

communicating method. Please refer to

section 4.2. Alarm Activation.



The first digit of Access Code must be

entered within 15 sec. Otherwise,

CTC-1041RV will disconnect the call

automatically.



To terminate the call, press DTMF (9)

or RESET BUTTON on CTC-1041RV.



If the 5-minute waiting period is up,

CTC-1041RV will automatically exit

this waiting mode and return to idle

mode.



Command #41 (Auto Answer for

Remote Programming) will not be able

to proceed during the 5-mins Call-

back time.

Command 39

Dialing Mode



This function is for you to select the dialing

method of your telecommunications.



There are two dialing methods available for

user:

Function Selection

Result

0 TONE

1 PULSE



Factory Default is set as (0), Tone.

Command 40

Set Access Code



The Access Code is used to enter

Programming Menu (locally or remotely),

and the Call-Back Function.



It consists of 4 digits and has been set to

(1111) as factory default. Before you set

your own Access Code, (1111) must be

keyed in.



To set a new Access code; enter the

desired (4-digit number) in Function

Selection.

Command 41

Auto Answer for Remote Programming



CTC-1041RV can be programmed to auto

answer incoming phone calls after a pre-

set number of rings have been reached.

The number of rings range from (00) (no

auto answer) to (32) rings.

Function Selection

Result

(00) OFF

(01) - (32) ON



Factory Default is (20) Rings.

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

If 00 is selected, it means CTC-

1041RV cannot auto-answer the call

by ring count. If you want to do

Remote programming, please follow

the Remote Programming method

described in System Conifuration, I.

Entering Programming Mode: 2.

Remote Programming Mode.

Command 43

Periodic Test Call



CTC-1041RV can be programmed to make

test calls periodically from (00) (no test call)

to every (1) - (7) or 30 days:

Function Selection

Result

(0) OFF

(1) - (7) 1 - 7 DAYS

(8) 30 DAYS



Factory Default is set as (0), OFF.

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

Whenever programming mode is

accessed, CTC-1041RV will reset the

Periodic Test Call timer.



Periodic Test Call will only function

with telephone numbers assigned to

Digital reporting method in Command

20-24.

15

Command 44

Mobility Timer

This function monitors user movement around

the premises and sends an inactivity report to

the Monitoring Center if the user fails to reset

the inactivity timer.



This will disable or enable the Inactivity

Timer with selectable count down periods.

Options are:

Function

Selection Result

(0) DISABLE

(1) 12HR

(2) 24HR

 Factory Default is set as (0), DISABLE.

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

The Mobility Timer counting down can

be reset by:

1. Pressing the RESET button on

CTC-1041RV, or,

2. Movement detected by PIR

Detector



When Mobility Timer expires and no

reset signal is received, CTC-1041RV

starts to emit one long beep every 5

minutes to alert the user. After 30

minutes, if reset signal is not received,

a mobility alarm reporting will be made.



The reporting method for mobility

alarm is the same as the emergency

alarm. The report will be sent based on

your reporting methods.



When (0) is selected, no code is sent

to Monitoring Center.



When CTC-1041RV is in idle mode,

press and hold the green reset button

for 16 seconds, until you hear a long

beep. Then release the button; the

Mobility function will be disabled.

Command 45

Follow-On Mode Choice



This Command is only available for Digital

reporting with Command #38 set as (0) or

(2).



It is used to select the Follow-On Choice

for CTC-1041RV after it has made a report

to the Monitoring Center.



After reporting, CTC-1041RV can wait for

further commands, or enter a Two-Way

Full Duplex Communication, or Listen-In

Half Duplex Communication immediately

according to the setting under this

command:

Function

Selection Result

(0) WAIT

COMMAND

(1) LISTEN

(2) TWO WAY



Factory Default is set as (2), TWO WAY.

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

When (0) is selected, after CTC-

1041RV has made a report to the

Monitoring Center, it will wait for 1-10

minutes (set by Command 46), and

then follows the DTMF commands that

are received from the Central

Monitoirng Station for action.

If no command is received after the

waiting period, the system will

automatically return to Idle mode.



When (1) is selected, after CTC-

1041RV has made a report to the

Monitoring Center, it will automatically

enter Listen-In Half Duplex for 1-10

minutes (set by Command 46) allowing

the Monitoring Center Personnel to

listen in to what is happening on the

other side.



When (2) is selected, after CTC-

1041RV has made a report to the

Monitoring Center, it will immediately

enter a Two-way Full-duplex

Communication mode for 1-10

minutes (set by Command 46), that

gives the user the ability to speak

directly with the Monitoring Center

Personnel.



If either Scancom or Tunstall reporting

format is selected, CTC-1041RV will

ignore Command #45 selections. It will

always open a Two-way voice for

Follow-On choice.

16



If an alarm is triggered by WTRVS or

CTC-808RV, Monitoring Center

personnel will have to press DTMF 2 for

over 1 second to open two-way

communication regardless of the

Follow-On choice you have set.

Command 46

Follow-On Mode & Two-Way Period

 This command is used to program the

allowable time duration for Follow-On

mode choice (Commend #45) & Two-way

voice communication period (Speech

mode). It can be set from (01) (1 minute) -

(10) (10 minutes).

Function Selection

Result

(01) 1 MINUTE

(02) 2 MINUTES

(03)-(10) 3-10 MINUTES

 Factory default is set as (02) 2 minutes.

The allowable time duration for either Wait

Command, Two-way, Listen-In Only or

Two-way voice comminucation in

Speech mode is two mins. During the 2-

min period, CTC-1041RV will emit two

beeps via the telephone handset to alert

the call recipient the remaining time of 20 &

10 sec. Pressing assigned DTMF key can

extend another 1-10 minute(s).

Command 47

Off-Set Time

 After the Control Panel‘s power is supplied,

the time of the Check-in Report starts

calculating.

 According to the setting of Off-Set Time,

the Control Panel will send Check-in

Report once, and then send report

according to the setting of Command 43

Test call.

Function

Selection Result

(1) 1 Hour

(2) 2 Hour

(3) 3 Hour

(4)

4 Hour

(5)

8 Hour

(6) 12Hour

 Factory default is set as (1) 1 Hour. When

the Off-Set Time is reset in programming

Mode, the time of the Off-Set period will

recalculate.

 Off-Set time Report will be sent only once,

and then the Control Panel sends Check-in

Report according to setting of period test

call, unless the Control Panel restarts or

the Off-Set time is reset.

Command 49

Supervision

This function is not available for the digital

Scancom reporting method.

 This option is used to enable system

Supervision function. Once enabled, CTC-

1041RV will be able to receive the check-

in signals from Wrist Pendants (WTR-) to

indicate their proper functioning.

Function

Selection Result

(0) Disable

(1) 4 Days

(2) 5 Days

(3) 6 Days

(4)

7 Days

(5)

8 Days

(6) 9 Days

(7) 10 Days

(8) 30 Days

 Factory default is set as (0) Disable. No

code is sent to Monitoring Center.

 When the supervisory timer expires and no

supervision signal is received from WTR-,

the supervisory alarm reporting will be

made.

 The reporting method for supervisory alarm

is the same as the emergency alarm. The

report will be sent based on your reporting

17

methods.

 The supervision function does not cover

WTRVS.

Command 66

Set Guard Time Delay Time for Fall

Sensor



This command is used to set the guard

time delay time for fall sensor.



CTC-1041RV can be programmed to delay

alarm reporting (triggered by Fall Sensor)

from (00) (instant reporting) to (99)

seconds.



During this time period, a continuous series

of beeps will be emitted to alert user.



If a false alarm is triggered by Fall Sensor,

it can be cancelled within the Guard Time

Delay.

Function

Selection Result

(00) INSTANT REPORTING

(01) - (99) DELAY



Factory Default is (15), 15 SECONDS.

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

This command is used if a fall is

detected.



If an emergency alarm is triggered by

pressing the Active Button on Fall

sensor, the system will report an alarm

immediately.

Command 67

Setting the Help Arrived Timer



This command is used to set the

countdown timer for CTC-1041RV to

resend the alarm report if no help has

arrived after the initial report is made

(meaning the reset button has not been

pressed before the timer expires).

Function

Selection Result

(01)-(15) 1-15 MINUTES



Factory default is (15), 15 MINUTES.

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

The Help Arrived function (Command

33) must be set as ON for this function

to work.

Command 75

Help Not Arrived Call



When CTC-1041RV has sent an alarm

report and help not has arrived after 4

retries, CTC-1041RV will dial the phone

number programmed by Command 75 and

open two-way communication when the

call is answered.



Enter the (telephone number) followed by

(#) to program the telephone number.

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

When you program the phone number,

entering () will cause a 3-second

pause. () is for a switchboard

system, extension, etc.



The telephone number can contain up

to 20 digits, including ().



The Help Arrived function (Command

33) must be set as ON for this function

to work.



CTC-1041RV only dials this telephone

number once. If this phone call fails,

CTC-1041RV will not try again.

Command 80-84

Remove Devices



CTC-1041RV can be programmed to

remove ALL previously learnt devices by

entering (80) followed by ( ). The system

will emit an acknowledging beep over the

phone for the user.



Command (81) is used to remove Pendant

# 1 (learnt-in by Command 91)



Command (82) is used to remove Pendant

# 2 (learnt-in by Command 92).



Command (83) is used to remove Silent

Wrist (learnt-in by Command 93).



Command (84) is used to remove Other

Devices (learnt-in by Command 94).

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

To remove a talking pendant (WTRVS)

or CTC-808RV from the Contorl Panel,

you have to remove it from the Control

Panel first and then restore the

WTRVS or CTC-808RV to factory

default.



If the Pendant(s) you use Commands

80-84 to remove includes any WTRVS

or CTC-808RV, you will need to wait 5

to 10 seconds for the system to emit

an acknowledging beep over the

phone.

Commands 91

Learn-In Pendant #1



Only one Pendant can be learnt into CTC-

1041RV by using Command #91.



This command is only used for learning

WTR- Series, Fall Sensor, WTRVS, CP-23

or CTC-808RV.



If you have learned one device into the

system by using local learning method (as

mentioned in 2.1 section), you are not

allowed to use Command 91 to learn in

another device.



For learning Pendant #1:

Step 1: Enter 91 + # on the phone set, then

a short beep will be heart via the

phone set.

Step 2: Press the Pendant Button within 60

sec.



Learning can only be completed

within the signal reception range of

CTC-1041RV.



If no signal is received within 60

sec, CTC-1041RV will emit a long

beep and automatically returns to

Programming mode.

Step 3: CTC-1041RV will emit 2 beeps to

indicate that Pendant #1 is learnt-in

successfully.



Adding a Pendant for a second

time is prohibited unless it is

removed from the system first.



If one long beep is emitted

instead of 2 beeps, it indicates:

 The device has already been

learnt-in.

 Another device has been learnt-

in before.

Commands 92

Learn-In Pendant #2



Only one Pendant can be learnt into CTC-

1041RV by using Command #92.



This command is only used for learning

WTR- Series, Fall Sensor, WTRVS, CP-23

or CTC-808RV.



If you have learned one device into the

system by using local learning method (as

mentioned in 2.2 section), you are not

allowed to use Command 92 to learn in

another device.



For learning Pendant #2:

Step 1: Enter 92 + # on the phone set, then

a short beep will be heart via the

phone set.

Step 2: Press the Pendant Button within 60

sec.



Learning can only be completed

within the signal reception range of

CTC-1041RV.



If no signal is received within 60

sec, CTC-1041RV will emit a long

beep and automatically returns to

Programming mode.

Step 3: CTC-1041RV will emit 2 beeps to

indicate that Pendant #2 is learnt-in

successfully.



Adding a Pendant for a second

time is prohibited unless it is

removed from the system first.



If one long beep is emitted

instead of 2 beeps, it indicates:

 The device has already been

learnt-in.

 Another device has been learnt-

in before.

Commands 93

Learn-In Silent Pendant



Only one Silent Pendant (WTR- Series, Fall

Sensor, WTRVS, CP-23 or CTC-808RV)

can be learned into CTC-1041RV by using

Command #93. When CTC-1041RV

received the alarm signal from the Silent

19

Pendant, CTC-1041RV will not emit any

warning beeps during Reporting.



For learning Silent Pendant:

Step 1: Enter 93 + # on the phone set, then

a short beep will be heart via the

phone set.

Step 2: Press the Pendant Button within 60

sec.



Learning can only be completed

within the signal reception range of

CTC-1041RV.



If no signal is received within 60

sec, CTC-1041RV will emit a long

beep and automatically returns to

Programming mode.

Step 3: CTC-1041RV will emit 2 beeps to

indicate that Silent Pendant is

learnt-in successfully.



Adding a Pendant for a second

time is prohibited unless it is

removed from the system first.



If one long beep is emitted

instead of 2 beeps, it indicates:

 The device has already been

learnt-in.

 Another device has been learnt-

in before.

Commands 94

Learn-In Device



Up to 7 devices can be learnt into CTC-

1041RV by using Command #94.



The available devices that can be learnt-in

Command #94 are:

 PIR Sensor ----- PIR

 Smoke Detector ---- SD

 Carbon Monoxide ---- CO

 Fixed Panic Button ---- PB

 Wrist Transmitter ---- WTR

 Pendant Transmitter ---- WTR

 Water Sensor ---- WS

 Fall Sensor ---- FS

 Talking Pendant ---- WTRVS

 Call Point ---- CP-23

 Voice Satellite ---- CTC-808RV

Step 1: Enter 94 + # on the phone set, then

a short beep will be heard via the

phone set.

Step 2: Press the learn button on the

device within 60 sec.



Learning can only be completed

within the signal reception range of

CTC-1041RV.



If no signal is received within 60

sec, CTC-1041RV will emit a long

beep and automatically returns to

Programming mode.

Step 3: CTC-1041RV will emit 2 beeps to

indicate the device is learnt-in

successfully.



Adding a Pendant for a second

time is prohibited unless it is

removed from the system first.



If one long beep is emitted

instead of 2 beeps, it indicates:

 The device has already been

learnt-in.

 When an 8

th

device is attempted

to learn-in.

Step 4: Repeat steps 1-3 until all devices

are learnt-in.

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

Adding a device for a second time is

prohibited unless it is removed from

the system first.

Command 98

Factory Default Reset



To Reset CTC-1041RV to factory default

settings, enter (98) and then (#).



After one short beep, continue by entering

() and then end with another (#), one

beep will be heard for termination.



Once the Factory Default Reset is

executed, all the programmed data is

returned to its default value and all the

devices that have been learnt-in are

removed. You have to do the programming

and learn-in the device one by one again.

Command 99

Exit Programming Mode

20



Enter (99) and (#), after one short beep,

CTC-1041RV exits the Programming Mode

and returns to idle mode.

4. Operation

4.1. Idle Mode

When the system is in Idle Mode, CTC-

1041RV is ready to execute the following

functions:

4.1.1. Auto-Answer Incoming Phone

Calls

This function is only available when Command

#31 is set as ON (factory default is OFF).

 For an Incoming telephone call, CTC-

1041RV will emit cycles of 2 quick beeps.

 User can answer the call either by

pressing the Pendant Button or the RED

HELP BUTTON on CTC-1041RV.

 The user can also remotely answer the

call by pressing the Pendant Button on

WTRVS or by pressing the Emergency or

Service button on CTC-808RV.

 Once CTC-1041RV answers the call, it will

open a Two-Way Voice Communication.

The RED HELP BUTTON illuminates.

 In the “Two-Way” and “Talk Only”

communication modes, press (6) or

(4) to increase or decrease the levels

of speaker volume.

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If levels of speaker volume can only be

adjusted in the two-way or talk only

communication mode, the adjusted

value will be kept at next use.



The value of speaker volume ranges

from 1 to 8 and the default value is set

as (5).



If communication is set up between

WTRVS/CTC-808RV and the

emergeny call recipent, the speaker

volume level cannot be adjusted.



To hang-up, press and hold the

Pendant Button for 5-8 seconds again

or the RESET button on CTC-1041RV.



1 to 10 minutes (set by Command 46)

is allowed for each call.

21

4.1.2. Non-Emergency Speech Call

 This function is only available when

Command #7 is programmed.

Making a Non-Emergency Call from CTC-

1041RV

Step 1. From Idle mode, press and hold the

RESET button for 3 seconds until

CTC-1041RV emits a short beep.

Step 2. Release the button and one short

beep will sound. CTC-1041RV dials

the phone number entered in

Command #7.

Making a Non-Emergency Call from CTC-

808RV

Step 1. Hold the green Service button on

CTC-808RV for 5 seconds. CTC-

808RV will emit a short beep.

Step 2. CTC-1041RV will dial the phone

number programmed via Command

#7. The dial done can be heard on

CTC-808RV.

Step 3. When the call gets through, CTC-

808RV will open two-way voice

communication.

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

When 5 short beeps (warning beeps)

sound instead of a short beep, it means

CTC-1041RV is not in idle mode and it is

not allowed to use non-emergency call

function.



If a non-emergency call is made from

CTC-1041RV, two-way communication will

be conducted via CTC-1041RV.



If a non-emergency call is made from

CTC-808RV, two-way communication can

be conducted via all CTC-808RVs in the

system.

Step 3. If the dialing succeeds, CTC-

1041RV will open a two-way voice

communication between the call

recipient and CTC-1041RV for 1 to 10

minutes (set by Command 46).

The Red button backlight will illuminate

during the communication.

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

If the dialing fails, CTC-1041RV will not

retry.



Press Reset button can stop and cancel

the dialing & call at any time.

Step 4. At the last 20 & 10 sec, CTC- 1041RV

will emit two beeps via the telephone

handset to alert the call recipient. If the

Call Recipient needs more

conversation time, press any DTMF

key (except 9) can add another 1 to 10

minutes (set by Command 46).

Step 5. Press DTMF 9 or Reset button to

terminate the call. The Red button

backlight dims and CTC-1041RV

returns to idle mode.

4.1.3. AC Power Check Up

 If the AC Power failure is detected for 10

seconds or longer, the GREEN LED starts

to flash as a visual warning to the user.

 Once the AC Power resumes, the GREEN

LED turns steady on again.

 If the AC Power failure lasts for an hour,

CTC-1041RV will send an AC Failure

report to the Monitoring Center.

 After the Power restoration lasts more

than one hour, CTC-1041RV will report AC

Restore to the Monitoring Center.

4.1.4. CTC-1041RV Low Battery

 CTC-1041RV is unable to detect its

Battery condition at first 30 minutes after

powering up.

 When the battery low condition lasts for 4 -

6 mins, CTC-1041RV will report to the

Monitoring Center and the GREEN LED

flashes slowly.

 If Low Battery condition persists, CTC-

1041RV will emit 2 short beeps every hour.

 Press the RESET button to clear the

warning beeps, and the LED returns to

steady ON.

 After the battery voltage is restored and

lasts for 12 hours, CTC-1041RV will send

Battery Restore report to Monitoring

Center and the GREEN LED returns to

steady ON.

4.1.5. CTC-1041RV Battery

Disconnection

 CTC-1041RV can detect the absence of

22

battery in the following cases:

 Battery switch OFF

 Battery not connected

 Battery failure.

 When the battery disconnection lasts for

10-15 mins, CTC-1041RV will report to the

Monitoring Center and the GREEN LED

flashes slowly.

 If battery disconnection persists, CTC-

1041RV will emit 2 short beeps every hour.

 The blinking status of RED LED can be

cleared by pressing the “RESET” button.

 After the battery is restored and it lasts for

10~15min, CTC-1041RV will send Battery

Restore report to Monitoring Center and

the GREEN LED returns to steady ON.

4.1.6. Devices Low Battery

 When CTC-1041RV receives a battery low

signal from a particular device, it will report

to the Monitoring Center and the GREEN

LED will flash rapidly until the fault

condition is cleared.

 In addition, CTC-1041RV will emit 3 short

beeps every hour. Press the RESET

button on CTC-1041RV will stop the

warning beeps.

 If any device Low Battery signal is

received again, the LED and warning

beeps will be performed accordingly.

Press the RESET button again to silent

the warning beeps.

 After the faulty battery is replaced, CTC-

1041RV will immediately send Battery

Restore report to the Monitoring Center for

that particular device.

4.1.7. Automatic Check-in Report =

Periodic Test Call

 When CTC-1041RV is programmed to

send a periodical check-in report, CTC-

1041RV will report to the Monitoring

Center accordingly.

 The Periodic-Check-in Timer will be reset

whenever Programming Mode is entered.

4.1.8. Mobility Timer

 In order to check the user’s well being, a

Mobility Timer can be set by using

Command #44.

 If Mobility Timer is set as Enable, a

counting down period starts from:

 Immediately after powering up CTC-

1041RV

 Exit Programming Mode

 After the pre-set Timer expires, CTC-

1041RV will emit a beep at every 5

minutes to notify the user for 30 minutes.

 When the Mobility timer is not reset after

30 minutes, CTC-1041RV will send a

Mobility Timer Expired report to the

Monitoring Center every 30 minutes until

timer is reset.

 Mobility Timer can be reset by pressing

RESET button once on CTC-1041RV or

whenever a movement is detected by PIR

Detector.

 To disable the Mobility Timer function:

 Set Command #44 to 0 (Disable), or,

 Press and hold the RESET button on

CTC-1041RV for 16 seconds or

longer.

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

If no movement is detected during preset

mobility time, CTC-1041RV will send a CID

event code 641 with a fixed zone number 071

regardless of the zones the triggered motion

detectors occupy.

 Disable the Mobility function in idle

mode:

Step 1: When the system is in Idle Mode,

press & hold the Reset Button for 16

seconds.

Step 2: During the 16-sec period, CTC-

1041RV will emit one short beep  a

double beep  continuous three short

beeps  a long beep.

Step 3: Release the Reset Button when you

hear the last long beep; a short beep

will sound to indicate the mobility

function is disabled.

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

Please use Command #44 to enable the

Mobility timer again.

23

4.1.9. No Pendant Present

 This function is only available for the

digital Contact ID reporting method.

 If there is no pendent being learnt into

CTC-1041RV 30 minutes after powering

up, it will send a No Pendant Learnt-in

report to the Monitoring Center and repeat

every hour thereafter, until a pendant is

successfully learnt in.

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

The control panel will still send No

pendant Learnt-in report even when

1041RV is only Learning WTRVS. But

if WTR is learnt in, the control panel

won’t send No pendant Learnt-in

report.

4.2. Alarm Activation

 When an alarm is triggered, both RED

LED and RED HELP BUTTON backlight

turn on steadily.

 An alarm report can only be canceled

by pressing the green reset button on

CTC-1041RV. An alarm report cannot

be canceled by pressing buttons on

sensors such as CP-23, WTRVS3,

808RV, WTR, Fall Sensor or Panic

Button.

 After two-way communication is

established, the alarm report can be

canceled via CP-23, WTRVS3 or

808RV only if it has been triggered

by one of these DECT devices.

Confirmation Beeps

 Once an alarm is triggered, CTC-1041RV

will summon help based on the

programmed reporting method. A

continuous confirmation beeping sound

(about 1s-on / 1s-off) will be heard after

CTC-1041RV dials out, indicating that the

call is in progress (regardlss of Digital or

Speech Reporting Method).

 If WTRVS or CTC-808RV triggers an

alarm, WTRVS or CTC-808RV will emit

continuous confirmation beeps (about 1

second on and 1 second off).

 Confirmation beeps will be heard in the

following situations:

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When an alarm is triggered by any device

(except for Talking Pendant WTRVS and

CTC-808RV), two-way communication will

be set up between the Central Monitoring

Station and the Control Panel. If an alarm

is triggered by WTRVS or CTC-808RV,

two-way communication will be set up

between the Central Monitoring Station

and WTRVS or CTC-808RV.

Alarm Triggered by Talking Pendant

(WTRVS)

Press the Active button on a talking pendant to

trigger an alarm. Then you will hear a talking

pendant’s confirming beeps and the beeps will

stop until a talking pendant receives a DTMF

command. If a talking pendant receives a

DTMF command, it indicates that the

connection is setup successfully. While a

talking pendant is triggered, 1041RV’s Help

Button and Red button will lighten until

connection ends.

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

When an alarm is triggered by Talking

Pendant (WTRVS), two-way

communication will be set up between

the Central Monitoring Station, the

Talking Pendant and all CTC-808RVs

in the system. A trigger by WTRVS will

open two-way communication for all

CTC-808RVs learned in to the system.



When an alarm reporting successfully

goes through to CMS, but if no DTMF

command is received by a talking

pendant, after 2.5 minutes, connection

will timeout and the talking pendant

will stop beeping.



When reporting to CMS fails, the

talking pendant will go to retry cycle

and its confirming beeps will continue

until it receives a DTMF command or

until a retry cycle.

Alarm Triggered by Voice Satellite CTC-

808RV

When you press the Emergency button on a

CTC-808RV, an emergency report will be sent

and two-way communication will be opened for

ALL CTC-808RVs learned into the system for

5 minutes. CTC-808RV’s green LED will light

up during the communication.

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

When an alarm reporting successfully

goes through to CMS but no DTMF

command is received by a CTC-

808RV, connection time will be up

after 2.5 minutes.



When the reporting to CMS fails,

CTC-808RV will enter the retry cycle

until it receives a DTMF command.



CTC-808RV’s communication function

is temporarily suspended when CTC-

1041RV is engaged in two-way

communication.

Digital Reporting Method

After the alarm reporting is successfully

received by the Monitoring Center, CTC-

1041RV will then follow the choice of

Command #38, to enter Follow-On and/or

Call-Back mode:



Call-Back Operation

 If Command #38 is set as 1, Call-

Back or 2, Follow-On & Call-Back;

after alarm reporting, it will then wait

5 minutes for Monitoring Center

Personnel to call back after reporting.

When the Monitoring Center calls

back within this 5-minute period,

CTC-1041RV will automatically

answers the call after the 1

st

-2

nd

rings

and wait for proper Access Code

(default is 1111) entry followed by the

(#) key within 15 sec.

Upon the correct Access Code

received, CTC-1041RV will then open

a Full-Duplex Communication to allow

the Call Recipient to speak to CTC-

1041RV directly. You can also use the

following DTMF commands to change

the speech mode.

Enter DTMF (1) to TALK ONLY

Enter DTMF (2) to open TWO-WAY

VOICE COMMUNICATION

Enter DTMF (3) to LISTEN-IN ONLY

Enter DTMF (9) to HANG UP

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During the call back period, enter the

access code followed by DTMS

command to open a Full-Duplex

Communication, allowing the Call

Recipient to speak to CTC-1041RV

directly.

If Command #38 is set as 0, Follow-On, or 2,

Follow-On & Call-Back, it will then follow its

settings as in Command #45, Follow-On

Choice to open Two-way Voice, or, Listen-In,

or just waiting for commands.



Follow-On Operation

Please note that if an alarm is triggered by

WTRVS or CTC-808RV for follow-on operation,

Monitoring Center personnel will have to press

DTMF 2 to open two-way communication

regardless of the Follow-On choice (Command

45) you have set. Then the Monitoring Center

can remotely control CTC-1041RV by the

DTMF commands listed below.

If an alarm is triggered by any compatible

device (except for WTRVS or CTC-808RV)

or by pressing the HELP button on CTC-

1041RV, the system will respond according to

the preset Follow-On mode (Command 45).

During the two-way communication, the

Monitoring Center can remotely control CTC-

1041RV by the DTMF commands listed below.

1. CONTACT ID FORMAT:

 Enter (2) to open TWO-WAY VOICE

COMMUNICATION

 Enter (1) to TALK ONLY

 Enter (3) to LISTEN-IN ONLY

 Enter (9) or (0) to HANG UP

 In the “Two-Way” and “Talk Only”

communication modes, press (6) or

(4) to increase or decrease levels of

speaker volume.

 Press any DTMF key except for the

hang-up key (9) or (0) to add another

preset communication period. Please

note that when a particular DTMF

key is pressed, its designed shortcut

function will be executed and the

communication period will be

extended at the same time.

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Enter (9) to hang up the call and

terminate help arrived mode and

callback mode when the nurse no

longer needs help. In this case

WTRVS and/or CTC-808RV will return

to idle mode after the call is hung up.

25



Enter (0) to hang up the call only. Help

arrived mode and callback mode will

continue. WTRVS and/or CTC-808RV

will remain in callback mode.



f levels of speaker volume can only be

adjusted in the two-way or talk only

communication mode, the adjusted

value will be kept at next use.



The value of speaker volume ranges

from 1 to 8 and the default value is set

as (5).



If communication is set up between

WTRVS/CTC-808RV and the

emergeny call recipent, the speaker

volume level cannot be adjusted.

2. SCANCOM FORMAT:

 Enter (2) to TALK ONLY

 Enter (1) to LISTEN-IN ONLY

 Enter (3) to open TWO-WAY VOICE

COMMUNICATION

 Enter (5) or (0) to HANG UP

 Enter ( ) to TOGGLE

 In the “Two-Way” and “Talk Only”

communication modes, press (6) or

(4) to increase or decrease levels of

speaker volume.

 Press any DTMF key except for the

hang-up key (5) or (0) to add another

preset communication period. Please

note that when a particular DTMF

key is pressed, its designed shortcut

function will be executed and the

communication period will be

extended at the same time.

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Enter (5) to hang up the call and

terminate help arrived mode and

callback mode when the nurse no

longer needs help. In this case

WTRVS and/or CTC-808RV will return

to idle mode after the call is hung up.



Enter (0) to hang up the call only. Help

arrived mode and callback mode will

continue. WTRVS and/or CTC-808RV

will remain in callback mode.



If levels of speaker volume can only be

adjusted in the two-way or talk only

communication mode, the adjusted

value will be kept at next use.



The value of speaker volume ranges

from 1 to 8 and the default value is set

as (5).



If communication is set up between

WTRVS/CTC-808RV and the

emergeny call recipent, the speaker

volume level cannot be adjusted.

3. TUNSTALL FORMAT:

 Enter (C) to TALK ONLY

 Enter ( ) to LISTEN-IN ONLY

 Enter (3) to open TWO-WAY VOICE

COMMUNICATION

 Enter (#) or (0) to HANG UP

 In the “Two-Way” and “Talk Only”

communication modes, press (6) or

(4) to increase or decrease levels of

speaker volume.

 Press any DTMF key except for the

hang-up key (#) or (0) to add another

preset communication period. Please

note that when a particular DTMF

key is pressed, its designed shortcut

function will be executed and the

communication period will be

extended at the same time.

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Enter (#) to hang up the call and

terminate help arrived mode and

callback mode when the nurse no

longer needs help. In this case

WTRVS and/or CTC-808RV will return

to idle mode after the call is hung up.



Enter (0) to hang up the call only. Help

arrived mode and callback mode will

continue. WTRVS and/or CTC-808RV

will remain in callback mode.



If levels of speaker volume can only be

adjusted in the two-way or talk only

communication mode, the adjusted

value will be kept at next use.



The value of speaker volume ranges

from 1 to 8 and the default value is set

as (5).



If communication is set up between

WTRVS/CTC-808RV and the

emergeny call recipent, the speaker

volume level cannot be adjusted.

 The allowable time duration for Follow-On

Period is set by Command #46 (1-10 mins).

26

 During Two-way Voice Communication, at

20 & 10 seconds before the Follow-On

period expires, CTC-1041RV will emit two

beeps to alert both the user and the

Monitoring Center Personnel.

 To extend the conversation, the Monitoring

Center personnel can press the DTMF

command again to add another 1-10 mins.

 Voice Communication can be terminated

by the following:

 DTMF Commands:

Contact ID: 9 or 0

Scancom: 5 or 0

Tunstall: # or 0

 The RESET button is pressed.



Automatically hangs up after the

Follow-On Period expires.



Help Arrived Signaling

This function is only available for the

Contact ID digital reporting method and

when the Help Arrived Signaling function

(Command #33) is set as ON.

 Help arrived mode will be activated

after Contact ID code 100, 101 or

120 is reported. CTC-1041RV will

start counting down the Help Arrive

Timer according to the length of time

set by Command 67. The HELP

button starts flashing.

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Callback mode coexists with help

arrived mode. The Monitoring Center

can call back to CTC-1041RV

multiple times and to WTRVS or

CTC-808RV once during help arrived

mode. Callback mode and help

arrived mode will be terminated at the

same time when DTMF key (9) is

entered to end two-way

communication.

 If the RESET button is not pressed

before the timer expires, CTC-

1041RV will send the alarm report

again to inform the Monitoring Center

that no help has arrived.

 If the RESET button is still not

pressed after 4 retries to resend the

alarm report, CTC-1041RV will dial

the telephone number programmed

by Command 75 and open two-way

communication when the call is

answered. If the call is not answered,

CTC-1041RV will end the report,

retry no more, and return to idle

mode.

 When help has arrived, the RESET

button should be pressed twice

quickly to send an alarm reset report

to the Monitoring Center. The HELP

button stops flashing and CTC-

1041RV returns to idle mode

 When help has arrived, pressing the

RESET button once will enable CTC-

1041RV to send a Nurse Present

report to the Monitoring Center. The

HELP button continues to flash. The

Help Arrived Timer will be reset and

start counting down from the

beginning again.

 When the nurse has completed

treatment for the caller, he/she

should press the RESET button

again to enable CTC-1041RV to

send a Local Reset report to the

Monitoring Center. The HELP button

will stop flashing, the Help Arrived

Timer stop counting down, and the

system return to idle mode

If the nurse needs more help, he/she

should press the HELP button to

send a Call Assistance report to the

Monitoring Center to call for more

help.

 If the RESET button is not pressed

again to send a Local Reset report

after a Nurse Present report is sent,

CTC-1041RV will continue to resend

the Nurse Present report when the

Help Arrived Timer expires.

If the RESET button is not pressed

after 4 retries to send the Nurse

Present report, CTC-1041RV will

dial the telephone number

programmed by Command 75 and

open two-way communication when

the call is answered. If the call is not

answered, CTC-1041RV will end

report, retry no more, and return to

idle mode.

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Two-way voice communication established

in help arrived mode can be terminated by

pressing DTMF 9 or DTMF 0. If the two-

27

way communication is terminated by

pressing DTMF 9, the control panel will

simultaneously end help arrived mode and

send event code 1663 to report the

cancelled help arrived mode. If the two-

way communication is terminated by

pressing DTMF 0, the control panel will

remain in help arrived mode.

Speech Reporting Method

 If Speech Reporting Method is selected,

after dialing, CTC-1041RV will open a two-

way voice communication between the

Call Recipient and CTC-1041RV for 1-10

minutes (set by Command #46).

 If the alarm is triggered by Talking

Pendent WTRVS, two-way communication

will be opened between the Monitoring

Center, the WTRVS and all CTC-808RVs

in the system after the WTRVS receives

an acknowledging DTMF 2 signal from the

Monitoring Center.

 If the alarm is triggered by CTC-808RV,

two-way communication will be opened

between the Monitoring Center and all

CTC-808RVs in the system after CTC-

808RV receives an acknowledging DTMF

2 signal from the Monitoring Center.

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CTC-808RV’s communication function

is temporarily suspended when CTC-

1041RV is engaged in two-way

communication.

 At 20 & 10 seconds before the time period

expires, CTC-1041RV will emit two beeps

via the telephone handset to alert the user.

 If the Call Recipient needs more talk time,

they can press any keys except 9 on their

phone set to add another 1-10 minutes

(set by Command 46).

 To terminate the call, press the RESET

button on CTC-1041RV or DTMF 9. You

can also press the Pendent Button on

WTRVS or the Service Button on CTC-

808RV for 5~8 seconds to end the call.

Call Sequence

 The call sequence is followed by Tel. #1,

Tel. #2, Tel. #3 to Tel. #4. It is

recommended to set digital reporting

method in first priority for immediate help.

 If either Digital Alarm reporting OR Speech

Alarm reporting is set, with anyone

answered successfully, the call sequence

will be terminated automatically.

 If both Digital and Speech Alarm reporting

are set, the reporting call sequence will

only be terminated once one Digital

reporting (any of CID, Scancom or Tunstall

protocols) and one Speech reporting are

answered successfully.

 There is a calling pause between each call.

For different Tel. Numbers, the pause is

set as 5 sec, and for same Tel. Number, it

is set as 62 sec.

Retry Method

 Retry Cycle: Each Tel. Phone number

can be retried up to 5 times alternative;

and max. 15 calls will be retried. During

the retry period, the Red LED still stays on

steadily, while the Red Help Button

backlight dims.

 In the retry cycle, if any digital, voice

message, or speech reporting fails, CTC-

1041RV makes a 10-min pause, then

starts another 15-call retry cycle, followed

by another 10-min pause. This cycle

repeats until all reporting is/are answered

successfully.

 During the 10-min pause, CTC-1041RV

returns to normal mode with Red LED on:

 Press the Green RESET button to

terminate the reporting.

 If new event happens, CTC-1041RV

starts the reporting immediately.

 If an alarm is triggered by Talking Pendant

(WTRVS) or CTC-808RV:

 For Tel number(s) set as Digital

Method (set by Commands 20-24),

WTRVS or CTC-808RV will wait for

Central Monitoring Station’s DTMF

command after digital reporting is

completed.

 For Tel number(s) set as Speech

Method (set by Commands 20-24),

WTRVS or CTC-808RV will open

two-way voice communication.

4.3. Walk Test (Range Test)

Put CTC-1041RV in Learning Mode to

28

determine the operation range of the devices.

Step 1. From Idle mode, press and hold the

RESET button for 6 seconds.

<

<N

NO

OT

TE

E>

>



Once pressed, a button beep sound

will be heard. CTC-1041RV will emit

one short beep at 3 sec., then a

double beep when it reaches 6 sec.

Step 2. Release the button after you heard the

double beep. Then, a short beep will

be heard indicating CTC-1041RV is

now in Learning Mode. The RED

LED begins to flash.

Step 3. Move the device to your desirable

location in the house, and press the

TEST button or Pendant button

(WTRB) to observe the range for its

operation.

Step 4. If CTC-1041RV responds with one

long beep, then the particular device

is within the operation range.

<

<N

NO

OT

TE

E>

>

For Talking Pendant WTRVS: During

Walk Test, when the Pendant button is

pressed you will hear WTRVS emit beep

(1s-on / 1s-off). After about 3 sec, the

Control Panel will emit a long beep. About

2 sec later, the Control Panel will emit a

long beep again, indicating the Pendant is

within the operating range. If you do not

hear beeps emitted by Control panel, turn

the Pedant off and repeat the steps

mentioned above until you hear the Panel

beeps.

Step 5. To exit Learning Mode, press both

RESET & HELP buttons

simultaneously.

Or, CTC-1041RV will exit Learning

mode automatically after 5 mins of

inactivity.

4.4. Global Test



Global Test is used to test if the complete

system is working properly.

To do the Global Test:

Step 1. Press the RESET button once.

Step 2. Within 5 sec, press Pendant

button.

Step 3. CTC-1041RV will emit a short

beep and report to Monitoring

Center.

<

<N

NO

OT

TE

E>

>



This function is for WTR only, not for

WTRVS.

4.5. Factory Reset

CTC-1041RV will clear all programmed

parameters by the following sequence:

Step 1. Unplug the power cord from the DC

Jack.

Step 2. Remove the Battery Switch rubber

cap.

Step 3. Use a pen or screw-driver to slide the

Battery Switch to OFF position (or the

opposite direction of the ON marking)

Step 4. Plug the power cord into the DC jack

while holding down both the HELP &

RESET buttons, until one long beep

is heard, indicating that the Factory

Reset is successful.

Step 6. Release both buttons

Step 7. Slide the Battery Switch back to ON

position again.

Step 8. Replace the Battery Switch rubber

cap.

<

<N

NO

OT

TE

E>

>



Once the Fatory Reset is executed,

all the programmed data is returned to

its default value and all the devices

that have been learnt-in are removed.

You will have to do the programming

and learn-in the devices one-by-one

again.

29

5. Appendix

5.1. CID Event code



100 - Panel emergency



When the red HELP Panel button is

pressed.



101 - Personal emergency



When Wrist Transmitter/Emergency

Pendant (WTR), Fall Sensor, WTRVS,

PCU3 or CTC-808RV RED Button is

pressed.



102 –Inactivity

 If no sudden movement within 10

seconds after fall detection, an

inactivity code will be sent to Central

Monitoring Station.



110 - Smoke emergency

 When the Smoke Detector (SD) is

triggered.



120 - Fall emergency



When a fall sensor is triggered.



147 - Sensor Supervisory Failure



When CTC-1041RV is unable to

receive the supervisory signal

transmitted from the Wrist Transmitter

/ Emergency Pendant (WTR) for a

pre-set period by Command #49,

Green LED flashes every 2 sec.



154 - Water emergency

 When Water Sensor (WS) is triggered



162 - Carbon Monoxide emergency



When Carbon Monoxide Detector

(CO) is triggered



301 - Panel AC Failure



When AC power fails for more than 10

sec, Green LED flashes every sec

with a beep every 30 sec.



302 - Panel Low battery



When CTC-1041RV is under Low

Battery status, Green LED flashes

every 2 sec with 2 beeps every hour.

 311 - Panel Battery Not Connected

 When CTC-1041RV is under Battery

Not Connected status, Green LED

flashes every 2 sec with 2 beeps

every hour.



373 - Smoke Low battery



When Smoke Detector is under Low

Battery Status, Green LED flashes

every 2 sec with 3 beeps every hour.



380 - WTR Low Battery



When Wrist Transmitter (WTR) or

Emergency Pendant is under Low

Battery Status, Green LED flashes

every 2 sec with 3 beeps every hour.



384 - Other devices Low Battery



When other devices (except SD and

WTR) are under Low Battery Status,

Green LED flashes every 2 sec with 3

beeps every hour.



602 - Periodic test report



When CTC-1041RV reports periodic

test call to monitoring Center.



606 - Follow-On Function



When CTC-1041RV receives kiss-off

from Monitoring Center for opening

Speech channel.



611 - Global test



When CTC-1041RV reports Global

Test to Monitoring Center.



641 - Mobility



When CTC-1041RV makes Mobility

Timer Expired reporting.

<

<N

NO

OT

TE

E>

>



This event code will be sent with a

fixed zone number of 071

 661 – Nurse arrived/nurse finished his

work



When the nurse arrives within the

preset time and presses the green

reset button. In this case the event

code will be sent with the prefix “1”.



When the nurse finishes treatment for

the caller and presses the green

reset button again. In this case the

event code will be sent with the prefix

“3”.



If the nurse has pressed the green

reset button once in help arrived

mode but did not press the green

reset button again within the preset

time to end help arrived mode, CTC-

1041RV will send this event code

with the prefix “1” every 15 minutes

30

for four times.

 662 – Nurse needs help

 When the nurse needs more help and

presses the red help button to call for

assistance.

 663 – Helped arrived mode canceled

 When the green reset button is

pressed twice in help arrived mode to

cancel help arrived mode.

 When help arrived mode is canceled

because two-way communication

established in the help arrived mode

is terminated by pressing DTMF 9.

5.2. Tunstall Event code



D#1011 - Panel AC Restored



When AC power is restored to CTC-

1041RV.



D#1012 - Global test & Periodic test call

report



When CTC-1041RV reports Global

Test to monitoring Center.



When CTC-1041RV reports periodic

test call to monitoring Center.



D#1013 - Sensor Supervisory Failure



When CTC-1041RV is unable to

receive the signal transmitted from the

Wrist Transmitter / Emergency

Pendant (WTR) for a pre-set period by

Command #49.



D#1014 - Device Low Battery



When devices are under Low Battery

Status, Green LED flashes every 2

sec with 3 beeps every hour.



D#1015 – Mobility/ Inactivity



When CTC-1041RV makes Mobility

Timer Expired reporting.



If no sudden movement within 10

seconds after fall detection, an

inactivity code will be sent to Central

Monitoring Station.



D#1016 - Personal emergency/fall

emergency



When Wrist Transmitter/Emergency

Pendant (WTR), Fall Sensor, WTRVS,

PCU3 or CTC-808RV is pressed.



When a fall sensor is triggered.



D#1017 - Panel emergency



When the RED HELP Panel button is

pressed.



When Water sensor is triggered.



D#1018 - Smoke emergency



When Smoke Detector (SD) is

triggered.



When Carbon Monoxide Detector (CO)

is triggered.



D#1019 - Panel AC Failure



When AC power fails for more than 10

sec, Green LED flashes every sec

with a beep every 30 sec.



D#1019 – Panel Low Battery or Battery

Not Connected



When CTC-1041RV is under Low

Battery or battery Not Connected

status, Green LED flashes every 2 sec

with 2 beeps every hour.

5.3. Scancom Event code



515555517 - Panel emergency / Pendant

1 emergency / WS emergency / Fall

emergency / WTR / PB emergency



When the Red HELP Panel button is

pressed.



When Pendant 1 is pressed or

triggered.



When Water Sensor is triggered



When Fall Sensor is triggered or

pressed.



When WTR (non Pendant 1 or

Pendant 2) or PB is pressed.



555155517 - Pendant 2 emergency



When Pendant 2 is pressed.



515555518 – Pendant 1 Emergency

(Low Battery)



When Pendant 1 is pressed or

triggered under Low Battery status.



555155518 – Pendant 2 Emergency

(Low Battery)



When Pendant 2 is pressed or

triggered under Low Battery status.



515155557 - Pendant 1 / Panel Button

emergency and Pendant 2 emergency

31



When Pendant 1 and Pendant 2

buttons are pressed together.



When the Red Help Button and

Pendant 2 button are pressed together.



515555157 – Help arrived mode

 When help arrived mode is activated.



551555517 – Mobility/Inactivity



When CTC-1041RV makes Mobility

Timer Expired reporting.



If no sudden movement within 10

seconds after fall detection, an

inactivity code will be sent to Central

Monitoring Station.



555556558 - Panel Low battery / Battery

Not Connected



When CTC-1041RV is under Low

Battery or Battery Not Connected

status, the Green LED flashes every 2

sec with 2 short beeps every hour.



555551557 - AC Failure



When the AC power fails for more

than 10 sec, the Green LED flashes

every sec with a beep every 30 sec.



555553557 - AC Failure Restore / Panel

Low Battery restore / Battery Not

Connected restore



When the AC power failure status is

restored. .



When the Panel Low Battery status is

restored



When the Panel Battery Not

Connected status is restored.



515555559 - Global test / WTR

Supervision Failure



When CTC-1041RV reports Global

Test to monitoring Center.



When CTC-1041RV is unable to

receive the signal transmitted from the

Wrist Transmitter for a pre-set period

by Command #49.



555555559 - Periodic test report / Help

Arrived



When CTC-1041RV reports Periodic

test call to Monitoring Center.



When CTC-1041RV makes Help

Arrived reporting.



535555557 - WTR Supervision Failure

Restore / WS Emergency Restore



When the WTR supervision failure

status is restored.



When WS emergency status is

restored.



555555558 - Device Low Battery



When devices are under Low Battery

Status, the Green LED flashes every 2

sec with 3 beeps every hour.



555555558 - Device Low Battery Restore



When the device Low Battery status,

is restored.



155555517 - SD or CO emergency



When the Smoke Detector (SD) or

Carbon Monoxide Detector (CO) is

triggered.



355555517 - SD or CO emergency

restore



When the Smoke Detector (SD) or

Carbon Monoxide Detector (CO)

emergency status is restored.

FCC Statement

This device complies with Part 15 of the FCC

Rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference,

and

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

32

5.4. CTC-1041RV Programming Command Table

DTMF

CHARACTER

COMMANDS

DTMF

ACK

COMMAND OPERATION TERMI-

NATOR

DTMF

ACK

DEFAULT

01# Bi Telephone number 1 # Bi

No number

02# Bi Telephone number 2 # Bi

No number

03# Bi Telephone number 3 # Bi

No number

04# Bi Telephone number 4 # Bi

No number

05# Bi

Telephone number for alarm report # Bi

1,2,3,4

06# Bi

Telephone number for status report # Bi

1,2,3,4

07# Bi Telephone number for Non-Emergency Call # Bi Disable

10# Bi

Global account number, 4 to 6 digits # Bi

No account

number

11# Bi

4-6 digits Account number 1 (Tel. Number 1) # Bi

No account

number

12# Bi

4-6 digits Account number 2 (Tel. Number 2) # Bi

No account

number

13# Bi

4-6 digits Account number 3 (Tel. Number 3) # Bi

No account

number

14# Bi

4-6 digits Account number 4 (Tel. Number 4) # Bi

No account

number

20# Bi

All formats the same, 0 = Contact ID,

1= Scancom, 2 = Tunstall, 3 = Voice # Bi

Contact ID

21# Bi

0 = Contact ID, 1= Scancom, 2 = Tunstall,

3 = Speech (Tel. Number 1) # Bi

Contact ID

22# Bi

0 = Contact ID, 1= Scancom, 2 = Tunstall,

3 = Speech (Tel. Number 2) # Bi

Contact ID

23# Bi

0 = Contact ID, 1= Scancom, 2 = Tunstall,

3 = Speech (Tel. Number 3) # Bi

Contact ID

24# Bi

0 = Contact ID, 1= Scancom, 2 = Tunstall,

3 = Speech (Tel. Number 4) # Bi

Contact ID

31# Bi

Ringer enable, 0 = Disable, 1 = Enable # Bi

Ringer Disabled

32# Bi

Audible fault alert, 0 = Off, 1 = On # Bi

Off

33# Bi

Help arrived signalling,

0 = Off, 1 = On # Bi

Help arrived

signalling On

34# Bi

Emergency button enable

0 = Button off, 1 = Button on # Bi

Emergency

button On

35# Bi

Silent Mode

0 = Silent mode On, 1 = Silent mode Off # Bi

Silent mode Off

37# Bi

AC fault report, 0 = Off, 1 = On # Bi

On

38# Bi

Follow-On & Call Back Function, 0 = Follow-

On, 1= Call-Back, 2= Follow-On & Call-Back # Bi

Follow-On

39# Bi Dialling Mode

0 = Tone, 1 = Pulse # Bi Tone

40# Bi

Set Access Code # Bi

1111

41# Bi

Auto answer for Remote programming,

00 = None, 01 - 32 = Auto answer 1 - 32 rings

# Bi

20 rings

33

DTMF

CHARACTER

COMMANDS

DTMF

ACK

COMMAND OPERATION TERMI-

NATOR

DTMF

ACK

DEFAULT

43# Bi

Test call, 0 = OFF, 1 = 1 Day, 2 = 2 Days,

3 = 3 Days, 4 = 4 Days. 5 = 5 Days,

6 = 6 Days, 7 = 7 Days, 8 = 30 days

# Bi No test call

44# Bi

Mobility time

0= Disable, 1=12 Hour, 2=24 Hour # Bi

Mobility time

disable

45# Bi

Follow-On Choice, 0 = Wait command,

1 = Listen, 2 = Two way voice communication

# Bi Two-way voice

communication

46# Bi

Follow

-

On mode & Two

-

Way Period,

01=1 min, 02=2mins, 03=3mins, 04=4mins,

05=5mins, 06=6mins, 07=7mins, 08=8mins,

09=9mins, 10=10mins.

# Bi 2 minutes

47# Bi

Off

-

set time, 1=1 hour, 2=2 hours, 3=3 hours,

4=4 hours, 5=8hours, 6=12 hours # Bi 1 Hour

49# Bi

Supervision

0 = disable, 1 = 4 days, 2 = 5 days, 3 = 6 days,

4 = 7 days, 5 = 8 days, 6 = 9 days, 7 = 10 days,

8 = 30 days

# Bi Disable

66# Bi Guard time delay for Fall Sensor, 00 = Instant

reporting; … 99 = 99 seconds # Bi 15 sec

67# Bi Help Arrived Timer

01-15 = 1-15 minutes # Bi 15 minutes

75# Bi Help Not Arrived Call # Bi No number

80# Bi

Remove all device (learnt in Command 91-94)

--- --- ---

81# Bi

Remove pendant #1 (learnt in Command 91) --- --- ---

82# Bi

Remove pendant #2 (learnt in Command 92) --- --- ---

83# Bi

Remove Silent Pendant

(learnt in Command 93) --- --- ---

84# Bi

Remove the Devices (learnt in Command 94)

--- --- ---

91# Bi

Learn-in pendant #1 --- Bi Bi

No device

92# Bi

Learn-in pendant #2 --- Bi Bi

No device

93# Bi

Learns-in silent emergency transmitters --- Bi Bi

No devices

94# Bi

Learn

-

in smoke detectors, CO detectors,

pendants and fixed emergency transmitters,

long range pendants

--- Bi Bi

No device

98# Bi

Load defaults when is pressed (DTMF A

is heard after defaults have been loaded) # Bi ---

99# Bi

Exit programming mode ---

34

FCC statements

Changes or modifications to the equipment not expressly

approved by the party responsible for compliance could

void the user's authority to operate the equipment.

This device complies with FCC RF radiation exposure

limits set forth for an uncontrolled environment. The

antenna used for this transmitter must be installed to

provide a separation distance of at least 20 cm from all

persons and must not be co-located or operating in

conjunction with any other antenna or transmitter.

NOTE: This equipment has been tested and found to

comply with the limits for a Class B digital device, pursuant

to Part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential

installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there is no

guarantee that interference will not occur in a particular

installation.

If this equipment does cause harmful interference to radio

or television reception, which can be determined by turning

the

equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following

measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and

receiver.

-- Connect the equipment into an outlet on a circuit

different

from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician

for help.

This device complies with Industry Canada licence-exempt

RSS standard(s). Operation is subject

to the following two conditions: (1) this device may not

cause interference, and (2) this device

must accept any interference, including interference that

may cause undesired operation of the

device.

Le présent appareil est conforme aux CNR d'Industrie

Canada applicables aux appareils radio

exempts de licence. L'exploitation est autorisée aux deux

conditions suivantes : (1) l'appareil ne

doit pas produire de brouillage, et (2) l'utilisateur de

l'appareil doit accepter tout brouillage

radioélectrique subi, même si le brouillage est susceptible

d'en compromettre le fonctionnement.

Climax Technology Co 1041RV Medical Emergency Alarm System User Manual CTC 1041RV

Climax Technology Co Ltd Medical Emergency Alarm System CTC 1041RV

Users Manual

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