Climax Technology Co CTC10523G Wireless Medical Alarm User Manual CTC 1052 3G
Climax Technology Co Ltd Wireless Medical Alarm CTC 1052 3G
Users Manual
+--E1 19-Dec-2012 Table of Contents 1. Application Overview _______________________________________________________ 1 1.1. Identifying The Parts ____________________________________________________________ 1 1.2. The Power Supply ______________________________________________________________ 2 1.3. Insert GPRS/3G SIM Card ________________________________________________________ 3 1.4. How to install the Control Panel __________________________________________________ 3 1.5. Compatible with Climax’s SMS Editor ____________________________________________ 3 2. Learn-in the Devices ________________________________________________________ 4 2.1. Learning Pendant #1 ____________________________________________________________ 4 2.2. Learning Pendant #2 ____________________________________________________________ 5 2.3. Removing Pendant #1 & Pendant #2 ______________________________________________ 5 3. System Configuration _______________________________________________________ 6 3.1. Entering Programming Mode ____________________________________________________ 6 3.1.1. Local Programming Mode (Optional) __________________________________________________ 6 3.1.2. CTC-835 Programmer ________________________________________________________________ 6 3.1.3. SMS Remote Programming___________________________________________________________ 6 3.2. Programming Your 1052_________________________________________________________ 6 3.3. SMS Remote Programming _____________________________________________________ 19 4. Operation _________________________________________________________________ 19 4.1. Idle Mode______________________________________________________________________ 19 4.1.1. Answering Incoming Phone Calls ____________________________________________________ 19 4.1.2. Non-Emergency Speech Call ________________________________________________________ 20 4.1.3. AC Power Check Up ________________________________________________________________ 20 4.1.4. CTC-1052 Low Battery ______________________________________________________________ 20 4.1.5. CTC-1052 Battery Disconnection ____________________________________________________ 21 4.1.6. Devices Low Battery ________________________________________________________________ 21 4.1.7. Automatic Check-in Report = Periodic Test Call_______________________________________ 21 4.1.8. Mobility Timer ______________________________________________________________________ 21 4.1.9. No Pendant Present ________________________________________________________________ 22 4.1.10. Country Code _____________________________________________________________________ 22 4.2. Alarm Activation _______________________________________________________________ 22 4.3 Walk Test (Range Test) _________________________________________________________ 26 4.4 Global Test ____________________________________________________________________ 26 4.5 Factory Reset __________________________________________________________________ 27 5. Appendix __________________________________________________________________ 27 5.1. CID Event Code ________________________________________________________________ 27 5.2. Tunstall Event Code____________________________________________________________ 28 5.3. Scancom Event Code __________________________________________________________ 29 5.4. CTC-1052 Programming Command Table ________________________________________ 31 5.5. CTC-1052 SMS Remote Programming Command Table ___________________________ 33 4. 1. Application Overview RED HELP BUTTON (with backlight) — Back-lit disigned for easy access at night 1.1. Identifying The Parts — Backlight illuminates when off-hook TOP VIEW — Backlight flashes during the waiting period until help arrives 5. Microphone 6. Speaker REAR VIEW 1. GREEN LED — ON: AC Power is ON. — FLASH every second: AC Power failure 7. — FLASH every 2 seconds: Panel or Device Low battery — This slot is for inserting a SIM card. 8. — QUICK FLASH every 2 seconds: Supervision failure 2. 9. GPRS/3G Module LED Indicator (Red) — ON: Off-hook / Waiting retry pause / Ready to enter Programming Mode (before entering PIN code) Programming Pendant Learning Mode 3. Mode GPRS/3G Reset Button — Press & hold for 1 sec: GPRS/3G automatically resets RED LED — FLASH: GPRS/3G SIM Card Base — When power is supplied to CTC1052, the LED will light up for 5 seconds. — One flash per second indicates a noraml 3G connection. GREEN RESET BUTTON — One flash every five seconds indicates no 3G connection/signal. — Press once in normal mode to reset mobility timer (see command 44) 10. GPRS/3G Fault Indicator (Yellow) — Before CTC-1052 dials out for alarm reporting, press once to cancel the alarm reporting — FLASH every 5 seconds: SIM card missing — 2 FLASHES every 5 seconds: No signal/reception — During or at-the-end of conversation, press once to terminate two-way voice communication — 3 FLASHES every 5 seconds: GPRS/3G module abnormal — In Programming Mode, press once to return to Idle Mode — 4 FLASHES every 5 seconds: SIM card PIN code error — Press & hold for 3 sec: dial the NonEmergency call. (See section 4.1.2.)— Press & hold for 6 sec: enter Learning Mode — Press & hold for 16 sec: disable mobility setting Fault indicator priorities: GPRS/3G module abnormal > SIM card missing > No signal/reception > SIM card PIN code error 11. DC Jack — DC 12V connection 1.2. The Power Supply 1A switching power 12. Battery Switch 13. Local Programming Telephone Unit Input — A special telephone cord to connect CTC-1052 and your phone unit for Local Programming (optional). An AC power adapter is required to connect to a wall outlet. Be sure only to use an adapter with the appropriate AC voltage rating to prevent component damage. A DC 12V output and 1A switching power is generally used to power CTC-1052. In addition to the adapter, there is a rechargeable battery inside CTC-1052, which serves as a back-up in case of a power failure. During normal operation, the AC power adapter is used to supply power to CTC1052 and at the same time recharge the battery. It takes approximately 72 hours to fully charge the battery. The battery can be manually disconnected by the battery switch located at the bottom (covered with a rubber cap). Battery Switch is set as OFF by factory default, the battery will not be charged when AC power is connected, nor will it serve as a back-up power source when AC power is missing. You need to switch the battery to ON after supplying AC power to CTC-1052 BACK VIEW 14. Mounting Holes 15. Mounting Bracket Please make sure the battery switch is slid back to ON position (as marked) after manually disconnected the rechargable battery. 1.3. Insert GPRS/3G SIM Card 1.4. How to install the Control Panel CTC-1052 Panel features built-in GPRS/3G communication facility to report to the Monitoring Station. Locating a suitable position for the Control Panel To Insert SIM card: It is recommended to disable the SIM card PIN code before inserting into the Control Panel. The GPRS/3G SIM card base is located on the rear side of the unit: Insert the SIM card with the chip side facing up. The Control Panel requires main power and a constant GPRS/3G reception. The Control Panel should be easily accessible. The Control Panel should not be placed in a damp location, such as a bathroom. The Control Panel should not be placed close to any heat source, such as microwave ovens, which can reduce signal strength. The Control Panel should not be located alongside other radio transmitting devices, such as mobile phones, cordless phone, or wireless computer network (Wi-Fi) devices. Important: When drilling into a wall, ensure there are no hidden cables or pipes. Push to the furthest extend, then press on the edge of the SIM card firmly to secure it. Mounting the Control Panel SIM Card will delete its SMS message whenever the CTC-1052 is powered on. To remove SIM card: The Control Panel can be mounted on the wall or wherever desired (e.g. on the table). Ensure the Control Panel is fitted at approximately chest height where the buttons, microphone, and speaker can be easily accessed and operated. Press and release on the edge of SIM card, the card will spring out. Use the 2 holes of the Wall Mounting Bracket as a template, mark off the holes’ positions. Drill 2 holes and insert the wall plugs if fixing into plaster or brick. Screw the base to the wall. Hook the Control unit onto the Wall Mounting Bracket (holding the unit with the front facing you). 1.5. Compatible with Climax’s SMS Editor CTC-1052 is compatible with Climax’s SMS Editor, which is designed to facilitate SMS remote programming via a PC. This tool allows you to program the panel easily from your computer, without sending complex SMS text messages from a mobile phone. 2. Learn-in the Devices There are two methods to learn in devices: local learning and command learning. Total 10 sensors are allowed to be learnt into the system. Wrist Transmitter ---- WTR Pendant Transmitter ---- WTR Water Sensor ---- WS Fall Sensor Local Learning: 2.1. Learning Pendant #1 You can use the local learning method to learn in 2 devices only. Refere to 2.1 Learning Pendant # 1 to learn in the first device and then 2.2 Learning Pendant #2 to learn in the second one. Step 1. From Idle mode, press and hold the RESET button for 6 seconds. Step 2. Once pressed, a button beep sound will be heard. CTC-1052 will emit one short beep at 3 sec., then a double beep when it reaches 6 sec. 1. Users can enable CTC-1052 to get into the learning mode to learn in WTR- Series, or Fall Sensor. Step 3. Release the button after you heard the double beep. Then, a short beep will be heard, indicating CTC-1052 is now in Learning Mode. The RED LED begins to flash. 2. If you have learned the first device to the system by following instructions in the 2.1 section, you are not allowed to use Command 91 (Command Learning) to learn in another device. Step 4. Press both the RESET and Pendant #1 buttons simultaneously until CTC1052 emits a double-beep to indicate that the Pendant #1 has been learnt-in successfully. 3. If you have learned the second device to the sytem as instructed in the 2.2 section, you are not allowed to use Command 92 (Command Learning) to learn in another device. Command Learning: 1. Users can use Command #91 ~ 94 to learn in devices into the system, including PIR Sensor, Smoke Detector, Panic Button, Carbon Monoxide, Wrist & Neck Transmitter, Water Sensor, Pendant Transmitter, WTR- series and Fall Sensor. Please refer to 3.2 Programming Your 1052: Commands 91-94 for details. 2. Command 91 is designed to learn in WTR- Series or Fall Sensor only. 3. Command 92 is designed to learn in WTR- Series or Fall Sensor only. 4. 5. Step 5. Carry the Pendant & walk around your house. Press the Pendant button as you move and observe the maximum range for its operation. If CTC-1052 responds with one long beep, the Pendent is within the operation range. Step 6. If there is a 2nd Pendant (Pendant #2) wished to be learnt-in, proceed to Steps 3 - 5 under the section Learning Pendant #2 Step 7. Otherwise, press both RESET & HELP buttons at the same time to exit Learning Mode. Command 93 is designed to learn in WTR- Series or Fall Sensor only for silent reporitng. Or, CTC-1052 will exit Learning mode automatically after 5 mins of inactivity. CTC-1052 will emit a short beep and the Red LED turns off to indicate the system is back to Idle mode. Command 94 is designed to learn in the following sensors: It is prohibited to learn-in another or the same Pendant twice (CTC-1052 will emit a long beep instead of doublebeeps), unless the previously learnt pendant is removed first. PIR Sensor ----- PIR Smoke Detector ---- SD Carbon Monoxide ---- CO Fixed Panic Button ---- PB in Learning Mode. The RED LED begins to flash. 2.2. Learning Pendant #2 Step 1. From Idle mode, press and hold the RESET button for 6 seconds Step 4. Press & hold the RESET key again for 6 seconds (once pressed, a button beep sound will be heard. CTC-1052 will emit one short beep at 3 sec., then a long beep when it reaches 6 sec.) Step 2. Once pressed, a button beep sound will be heard. CTC-1052 will emit one short beep at 3 sec., then a double beep when it reaches 6 sec. Step 5. Release the button after you heard the long beep. Both Pendants have been removed. Step 3. Release the button after you heard the double beep. Then, a short beep will be heard, indicating CTC-1052 is now in Learning Mode. The RED LED begins to flash. Step 6. Press both RESET & HELP buttons at the same time to exit Learning Mode. Or, CTC-1052 will exit Learning mode automatically after 5 mins of inactivity. Step 4. Press both the HELP and Pendant #2 buttons simultaneously until CTC1052 emits a double-beep to indicate that the Pendant #2 has been learnedin successfully. CTC-1052 will emit a short beep and the LED turns off to indicate the system is back to Idle mode. It is prohibited to learn-in another or the same Pendant twice (CTC-1052 will emit a long beep instead of doublebeeps), unless the previously learnt pendant is removed first. Step 5. Carry the Pendant & walk around your house. Press the Pendant button as you move and observe the maximum range for its operation. If CTC-1052 responds with one long beep, the Pendent is within the operation range. Step 6. Press both RESET & HELP buttons at the same time to exit Learning Mode. Or, CTC-1052 will exit Learning mode automatically after 5 mins of inactivity. CTC-1052 will emit a short beep and the LED turns off to indicate the system is back to Idle mode. 2.3. Removing Pendant #1 & Pendant #2 Step 1. From Idle mode, press and hold the RESET button for 6 seconds. Step 2. Once pressed, a button beep sound will be heard. CTC-1052 will emit one short beep at 3 sec., then a double beep when it reaches 6 sec. Step 3. Release the button after you heard the double beep. Then, a short beep will be heard, indicating CTC-1052 is now 3.1.2. CTC-835 Programmer 3. System Configuration CTC-835 is a powerful programming tool (sold separetely) that features a built-in keypad and LCD display to help you to program the medical alarm panels effeciently and conveniently. It also features Once-for-All Uploading, which allows you program on a computer via the supplied Pilot software and you can then upload all the settings to the medical alarm panel simultaneously with a single mouse click. 3.1. Entering Programming Mode Two CTC-1052 programming modes are available: Local Programming Mode and Remote Programming Mode. GPRS/3G module will be powered down when in Programming Mode. When AC Power resumes or when exits from Programming Mode, GPRS/3G module will be powered on again. 3.1.1. Local Programming (Optional) For detailed usages, please refer to the Operation Manual of CTC-835 Programmer. 3.1.3. SMS Remote Programming CTC-1052 can be remotely programmed via SMS commands. Please refer to section 3.3 SMS Remote Programming for usage. Mode From Idle mode, follow the steps below to enter Local Programming mode. 3.2. Programming Your 1052 Step 1. Plug in the telephone set into LOCAL PROGRAMMING input located on the rear side of CTC-1052. How to enter Commands? Please make sure CTC-1052 is in Programming Mode (RED LED flashes continuously) before trying any CTC-1052 Command Functions. Please refer to section System Configuration, Entering Programming Mode. Step 2. Pick up the handset. RED LED lights up. Step 3. Enter default ACCESS CODE, 1111 followed by #. Step 4. CTC-1052 will emit 2 short beeps and the red LED starts to flash, indicating it is in Programming Mode. Step 5. Proceed to program system by referring to the Commands in section 3.2 Programming Your 1052. Follow the protocol below to command CTC-1052: CC # DTMF ACK Function Selection # DTMF ACK Local programming is prohibited when AC Power fails. The first digit of Access Code must be entered within 15 seconds, otherwise CTC-1052 will exit automatically. 1. 2. 3. 4. 5. 6. 1. CC = 2-digit DTMF Command 2. # = Termination of the DTMF Command Failure to enter the correct Access Code within 2 minutes will cause CTC-1052 to exit the Programming mode automatically. 3. ACK = DTMF Command Acknowledgement On CTC-1052: To exit Programming mode, enter 99 followed by #, or place the handset on hook, or disconnect the Programming telephone set. Short beep: Command succeeded Long beep: Command failed On the programming phone set: Short beep: Command succeeded Command 01-04 Long beep: Command failed Telephone Number Programming z Used to program the 1st - 4th Tel. numbers 4. Function Selection = According to different Command you will have different entering in this part, e.g. Tel. Number, Account number, etc. respectively. z To program the 1st Tel. number: enter (01) followed by (#). After one short beep, enter (telephone number) followed by (#). CTC1052 will emit one beep signaling the 1st Tel. number was programmed successfully. 5. # = Terminates Function Selection 6. ACK = Function Selection Acknowledgement z Likewise, the 2nd, 3rd or 4th Tel. numbers can be programmed using Command (02), (03) or (04) respectively. On CTC-1052: Short beep: Command succeeded Long beep: Command failed When entering the phone number, entering (À) means a 3-sec. pause. (ex. Switchboard system, extension, etc.). For example, the phone number is 21111111 and extension number is 255. Enter: 21111111*255. Up to 20 digits including (À) are allowed for each telephone number. On the programming phone set: Short beep: Command succeeded Long beep: Command failed Follow the Command Steps to program your CTC-1052: Delete Telephone Number: Step 1. Enter Command number (DTMF Numeric Command, ex. (01), (02)…) z To delete the 1st Tel. number, enter (01) followed by (#), after one short beep, enter another (#). CTC-1052 will emit another short beep, signaling the 1st Tel. number is erased. Step 2. Press (#) to terminate the DTMF Command. Step 3. One short beep will be heard for successful Command entry. z Likewise, you can erase the respective 2nd, 3rd or 4th Tel. Numbers, by following the above procedure. Step 4. Enter the desired Command function number. Step 5. Enter (#) to terminate the Command Operation. Command 05-06 Step 6. CTC-1052 will emit a short beep, indicating successful programming. Select Telephone Number for Alarm Reporting and Status Reporting The maximum interval between key strokes is 2 minutes. Otherwise, commands will be ignored and CTC-1052 will automatically exit to Idle Mode. If the Tel. number is selected in Commands #5, #6 and #7, then Command #7 holds the top priority to overwrite the setting. The Tel. number selected in Command #7 will not be used for alarm and/or status reporting. Any erroneous programming must be rectified and program again correctly. z Command (05): Select which telephone number & GPRS/IP (1-6) is/are to be used for Alarm Reporting. z Command (06): Select which telephone number & GPRS/IP (1-6) is/are to be used for Status Reporting. 2nd, 3rd & 4th Tel. #s (234) 1st, 2nd, 3rd & 4th Tel. #s (1234) Function Selection Sequence 1st, 2nd, 3rd, 4th Tel. & 5th GPRS. #s (12345) 1st Tel. # (1) (123456) 2nd Tel. # 1st, 2nd, 3rd, 4th Tel. 5th & 6th GPRS. #s (2) 3rd Tel. # (3) z Available Key-in options: Tel. Number / IP Address th 4 Tel. # (4) 5th GPRS1 # (5) th z Factory default is set as (123456). Alarm & Status will be reported to all of 4 Telephone Numbers+2 GPRS (IP). The Tel. number selected in Command #7 will not be used for alarm and/or status reporting, even if it is selected in command #5 and/or #6. When multiple Tel. numbers are selected, CTC-1052 will always dial in respective programmed order. The latest Command (05-06) setting(s) will overwrite any previously enter setting(s). When CTC-1052 reports, GPRS has higher proity than phone reporting. 6 GPRS2 # (6) 1st & 2nd Tel. #s (12) 1st & 3rd Tel. #s (13) 1st & 4th Tel. #s (14) 1st Tel & 5th GPRS. #s (15) 1st Tel & 6th GPRS. #s (16) 2nd & 3rd Tel. #s (23) 2nd & 4th Tel. #s (24) 2nd Tel & 5th GPRS. #s (25) 2nd Tel & 6th GPRS. #s Select Telephone Number for Nonemergency call (26) z This command is used to select which 3rd & 4th Tel. #s (34) telephone number will be used for nonemergency call. 3rd Tel & 5th GPRS. #s (35) 3rd Tel & 6th GPRS. #s (36) 4th Tel & 5th GPRS. #s (45) 4th Tel & 6th GPRS. #s (46) 5th & 6th GPRS. #s (56) Disable (0) 1st, 2nd & 3rd Tel. #s (123) 1st Tel. # (1) 1st, 2nd & 4th Tel. #s (124) 2nd Tel. # (2) 1st , 3rd & 4th Tel. #s (134) 3rd Tel. # (3) 4th Tel. # (4) Command 07 z The selected Tel. number will not be used for alarm, status, other alarm and/or Mobility reporting, even if it is selected in command #5 and/or #6. z Available key-in options: Tel. Number Function Selection Sequence z Factory default is set as (0) disable. Nonemergency call will be reported to all of 4 Telephone Numbers. Digital Reporting Method z Please refer to section 4.1.2 for more information. z Non-emergency calls can be made both Speech Method when the Control Panel has a normal AC power supply and when the Control Panel’s AC power fails. When the Control Panel has the AC failure condition, nonemergency can be made by pressing and hold the Reset button for 3 seconds. Then the main unit will emit a beep every 2 seconds for 20 seconds until the Red LED lights on, indicating the 3G module wakes up to call out. Before the Red LED lights on, you can press the Reset Button to cancel calling. Reporting Method Scancom (2) Tunstall (3) Open Two-way communication (4) SMS (CID) (0), Contact ID, is set as factory default for all 4 telephone Numbers. The latest Command (20-24) setting(s) will overwrite any previously entered setting(s). If any of Digital Reporting Methods is selected: Command 10-14 Once alarm or emergency data is successfully transmitted, CTC-1052 will automatically enter specific Follow-On and/or Call Back Mode as specified by Command (38). Account Number Programming z Commands (10-14) are used to set the account number for the telephone numbers used for Digital Reporting. z Command (10): Set the same account number for all telephone numbers. If Speech Method is selected: After the dialing for alarm/emergency trigger is successful, CTC-1052 opens a two-way voice communication between the Call Recipient and CTC1052 for 1-10 minutes (set by Command #46). z Command (11-14): Set the account numbers for the 1st-4th Tel. numbers used for Digital Reporting respectively. z In (Function Selection) key in 4 or 6 digit Account Number. If the Call Recipient needs more talk time, they can press any keys except 9 on their phone set to add another 110 minutes (set by Command #46). Command 20-24 Reporting Method z Commands (20-24) are used to program To terminate the call, press (9) or RESET BUTTON on CTC-1052. the Alarm reporting method for each Tel. Number. During the Speech period, CTC-1052 will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs. z Command (20): Program the same Alarm Reporting Method for all 4 Tel. Numbers. z Command (21-24): Program the alarm the 1st-4th During the Speech period, if there is no any DTMF command pressed, the call will automatically hang-up and be recorded as an unsuccessful call. It will retry up to a max. of 4 times on each Tel. Number accordingly. Tel. z Available Options: Method (1) Command #07 can’t be used for GPRS setting. reporting method for Numbers respectively. Contact ID SMS (0) Function Selection ) If any of SMS Reporting Methods is selected: Function Selection CID sent over SMS is a backup path when alarm can’t go through in digital reporting method. Once alarm or emergency data is successfully transmitted, the CTC-1052 will automatically send out a SMS (CID) Message. (0) Result OFF (No Warning Beep) ON (1) (With Warning Beep) z Factory Default is set as (0), OFF. z The fault situation includes Low Battery Fault (for both CTC-1052 and Devices) and AC Failure. Command 31 Ringer Enable for Incoming Calls CTC-1052 can be programmed to emit a ring tone as an audio alert, or silent for incoming calls. Function Selection (0) (1) Command 33 Help Arrived Signaling This function is only available for the digital Contact ID reporting method. Result OFF (Ring Tone Disable) It is used for the Monitoring Center personnel to confirm if the help has arrived for the user or not. If Help Arrived Signaling is set to ON, once the Alarm Reporting is completed, the RED HELP BUTTON will start to flash. ON (Ring Tone Enable) Factory Default is set as (0), OFF. If the function is set to ON, you can answer the incoming call by pressing the RED HELP BUTTON or Pendant Button. The time-out period for the incoming call is 30 minutes. During the communication, CTC-1052 will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs. Press any DTMF keys (except DTMF#9) can extend another 30 min. To terminate the incoming call: (1) press the green reset button on CTC1052; or, (2) press DTMF #9 from the call recipient’s end. Press the GREEN RESET BUTTON when the Help arrives, and CTC-1052 will report to monitoring center and the RED BUTTON will stop flashing. If Help Arrived Signaling is set to OFF, once the Alarm Reporting is completed, CTC-1052 will return to idle mode. Function Selection (0) (1) Result OFF (Disable) ON (Enable) z Factory Default is set as (0), OFF. During the AC Power failure period, Ring Tone is automatically disabled. Command 32 Audible Fault Alert z CTC-1052 can be programmed to emit detected and existent Fault Alert Beeps at every 30 secs. 10 If the GREEN RESET BUTTON is not pressed within 15 minutes, CTC-1052 will send one more Help Call report to summon help and inform the Monitoring Center that no help has arrived within the past 15 minutes. Command 34 Command 37 Emergency Button Enable AC Fault Report z The RED HELP BUTTON can be enabled z The CTC-1052 can be programmed to or disabled to send an Emergency alarm report: send a Fault Report when an AC power failure is detected. Function Selection (0) (1) Function Selection Result (0) OFF Result OFF (Send No Report) (Deactive) ON (1) ON (Active) z Factory Default is set as (1), ON. (Send Report) Factory Default is set as (1), ON. ) When this function is programmed as OFF, the RED HELP BUTTON is deactivated. ) When this function is programmed as ON, the RED HELP BUTTON is activated. When pressed, it will send an Emergency alarm report to the Monitoring Station. Reporting will only be made after a continuous one hour of AC Fault condition is detected. Command 38 Follow-On & Call-Back Function z The Command is available for Digital Reporting Methods (when Command #20 #24 is set as (0), (1) or (2)) Command 35 Silent Mode z CTC-1052 can be selected to operate in Silent Mode. This will mute all normal operation warning beeps, guard time tone, key tone and ring. Function Selection Result (0) Follow-On (1) Call-Back (2) Follow-On & Call-Back z Factory Default is as (0), Follow-On. z When this function is programmed as (0), In silent mode, the speaker still functions normally for two-way voice communication. Function Selection (0) (1) after a successful reporting to the Monitoring Center, CTC-1052 will automatically enter the Follow-On mode as specified by Command (45). Result z When this function is programmed as (1), after a successful reporting to the Monitoring Center, CTC-1052 will automatically hang up the line and start a 5-minute waiting period to auto answer any incoming phone calls from the Monitoring Center. ON (Silent) OFF (Normal) z When this function is programmed as (2), z Factory Default is set as (1), OFF. after a successful Monitoring Center, 11 reporting to CTC-1052 the will automatically enter the Follow-On mode as specified by Command (45). Command 42 Guard Time Delay Once Follow-On Mode is terminated, CTC1052 will automatically start a 5-minute waiting period to auto answer any incoming phone calls from the Monitoring Center. This command is deisgned for any compitable sensor, except Fall Sensor (fall detection). z CTC-1052 can be programmed to delay alarm reporting from (00) (instant reporting) to (99) seconds. When the Monitoring Center calls back within this 5-minute period, CTC-1052 auto-answers the call after the 1st-2nd ring and waits for proper Access Code (default is 1111) entry, followed by the (#) key within 15 secs. z During this time period, a continuous series of beeps will be emitted to alert user. z If a false alarm is triggered, it can be cancelled within the Guard Time Delay. Upon the correct Access Code is received, CTC-1052 will then open a Full-Duplex Communication to allow the Call Recipient to speak to CTC1052 directly. You can use DTMF command to switch the communicating method. Please refer to section 4.2. Alarm Activation. To terminate the call, press DTMF (9) or RESET BUTTON on CTC-1052. If the 5-minute waiting period is up, CTC-1052 will automatically exit this waiting mode and return to idle mode. During the AC Power failure period, Call-Back function is automatically disabled. Result (00) INSTANT REPORTING (01) - (99) DELAY z Factory Default is (10), 10 SECONDS. The Access Code must be entered within 15 secs. Otherwise, CTC-1052 will disconnect the call automatically. Function Selection Emergency alarm cannot be cancelled after the Guard Time is elapsed. If an emergency alarm is triggered by pressing the Active Button on Fall sensor, the guard time delay time is determined by Command 42, instead of Command 66. The Guard Time Delay for Fall Sensor fall detection is set by Command 66. Command 43 Command 40 Periodic Test Call Set Access Code z CTC-1052 can be programmed to make test calls periodically from (00) (no test call) to every (1) - (7) or 30 days: z The Access Code is used to enter Programming Menu (locally or remotely), and the Call-Back Function. z It consists of 4 digits and has been set to (1111) as factory default. Before you set your own Access Code, (1111) must be keyed in. z To set a new Access code; enter the desired (4-digit number) in Function Selection. Function Selection Result (0) OFF (1) - (7) 1 - 7 DAYS (8) 30 DAYS z Factory Default is set as (0), OFF. 12 Whenever programming mode is accessed, CTC-1052 will reset the Periodic Test Call timer. Periodic Test Call will only function with telephone numbers assigned to Digital or SMS reporting method in Command 20-24. The reporting method for mobility alarm is the same as the emergency alarm. The report will be sent based on your reporting methods without guard time waiting. When (00) is selected, no code is sent to Monitoring Center. When CTC-1052 is in idle mode, press and hold the green reset button for 16 seconds, until you hear a long beep. Then release the button; the Mobility function will be disabled. Command 44 Mobility Timer This function monitors user movement around the premises and sends an inactivity report to the Monitoring Center if the user fails to reset the inactivity timer. Command 45 Follow-On Mode Choice z This will disable or enable the Inactivity This Command is only available for Digital reporting with Command #38 set as (0) or (2). It is used to select the Follow-On Choice for CTC-1052 after it has made a report to the Monitoring Center. After reporting, CTC-1052 can wait for further commands, or enter a Two-Way Full Duplex Communication, or Listen-In Half Duplex Communication immediately according to the setting under this command: Timer with selectable count down periods. Options are: Function Selection (00) DISABLE (01) 1HR (02) 2HR .......... ......... (36) Result Function Selection Result (0) WAIT COMMAND (1) LISTEN (2) TWO WAY 36HR Factory Default is set as (00), DISABLE. z Factory Default is set as (2), TWO WAY. The Mobility Timer counting down can be reset by: 1. Pressing the RESET button on CTC-1052, or, 2. Movement Detector 3. Only workable by entering 2 digits. detected by When (0) is selected, after CTC-1052 has made a report to the Monitoring Center, it will wait for 1-10 minutes (set by Cammand 46), and then follows the DTMF commands that are received from the Central Monitoirng Station for action. If no command is received after the waiting period, the system will automatically return to Idle mode. When (1) is selected, after CTC-1052 has made a report to the Monitoring PIR When Mobility Timer expires and no reset signal is received, CTC-1052 starts to emit one long beep every 5 minutes to alert the user. After 30 minutes, if reset signal is not received, a mobility alarm reporting will be made. 13 the time of the Check-in Report starts calculating. Center, it will automatically enter Listen-In Half Duplex for 1-10 minutes (set by Command 46) allowing the Monitoring Center Personnel to listen in to what is happening on the other side. When (2) is selected, after CTC-1052 has made a report to the Monitoring Center, it will immediately enter a Twoway Full-duplex Communication mode for 1-10 minutes (set by Command 46), that gives the user the ability to speak directly with the Monitoring Center Personnel. Function Selection Result (1) 1 Hour (2) 2 Hour (3) (4) 3 Hour 4 Hour (5) 8 Hour (6) 12Hour If either Scancom or Tunstall reporting format is selected, CTC-1052 will ignore Command #45 selections. It will always open a Two-way voice for Follow-On choice. z Factory default is set as (1) 1 Hour. When the Off-Set Time is reset in programming Mode, the time of the Off-Set period will recalculate. Command 46 Follow-On Mode & Two-Way Period According to the setting of Off-Set Time, the Control Panel will send Check-in Report once, and then send report according to the setting of Command 43 - Test call. z Off-Set time Report will be sent only once, and then the Control Panel sends Check-in Report according to setting of period test call, unless the Control Panel restarts or the Off-Set time is reset. This command is used to program the allowable time duration for Follow-On mode choice (Commend #45) & Two-way voice communication period (Speech mode). It can be set from (01) (1 minute) (10) (10 minutes). Function Selection Result (01) 1 MINUTE (02) 2 MINUTES (03)-(10) 3-10 MINUTES Whenever programming mode is accessed, CTC-1052 will reset the Off-Set timer. Command 49 z Factory default is set as (05) 5 minutes. The allowable time duration for either Wait Command, Two-way, Listen-In Only or Two-way voice comminucation in Speech mode is two mins. During the 2min period, CTC-1052 will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs. Pressing assigned DTMF key can extend another 1-10 minute(s). Supervision This function is not available for the digital Scancom reporting method. This option is used to enable system Supervision function. Once enabled, CTC1052 will be able to receive the check-in signals from Wrist Pendants (WTR-) to indicate their proper functioning. Function Selection Result Command 47 (0) Disable Off-Set Time (1) 4 Days (2) 5 Days After the Control Panel‘s power is supplied, 14 (3) (4) 6 Days 7 Days (5) 8 Days (6) 9 Days Whenever a SIM Card PIN code is entered, the system will check if the entered PIN code is matched. If not, the SIM card will be locked. (7) 10 Days This function is not used to change SIM Card PIN Code. If you want to change your SIM Card PIN Code, please use your cell phone to change it. If the SIM Card is locked, please contact your local telecommunication service provider. z Factory default is set as (0) Disable. No code is sent to Monitoring Center. z When the supervisory timer expires and no supervision signal is received from WTR-, the supervisory alarm reporting will be made. z The reporting method for supervisory alarm is the same as the emergency alarm. The report will be sent based on your reporting methods without guard time waiting. Command 63 Speaker Volume Adjustment z This function is used to adjust speaker volume. To set speaker volume in different communication channels, please set different parameters. Command 61 Check SIM Card PIN Code This option is used to check SIM card PIN Code. Function Selection (0) Result Function Selection Result (2) Two-way OFF z To set speaker volume in two-way modes, (Disable) the sequence is: (1) ON (Enable) z Factory default is set as (0) OFF. Communication Channel DTMF Speaker Volume 1 to 5 * Communication Channel: 1 digit ( 2: Two-way) If this fuction is disabled, the system won’t check the entered SIM Card PIN Code set by Command 62. * Be sure to put * between communication channel value and speaker volume value. If the SIM card PIN Code is entered, be sure to enable this function.Otherwise, the SIM card will be locked ranging 1 to 5. The higher the value, the louder the voice. Factory default is set as (3) for Two-Way mode. z To set the speaker volume with a number, z Please refer to programming command table section for configuration. Command 62 z Example: if you want to raise the speaker volume to level 5 in the Two Way mode, please enter: 2*5 Input SIM Card PIN Code z This function is used to input SIM card PIN Code. To input a SIM Card Pin Code: 4 ~ 8 digits z Factory default is set as (Null). 15 The volume value in the Listen In or Talk-Only mode is adjusted for the best communication quality. It is fixed and can not be changed. ) Echo volume varies depending on adjustment of speaker volume and microphone sensitivity. To minimize the impact of echo, if you raise speaker volume, please be sure to lower microphone sensitivity, and vice versa. Function Selection Result (00) INSTANT REPORTING (01) - (99) DELAY z Factory Default is (15), 15 SECONDS. Command 64 Microphone Sensitivity Adjustment z This function is used to adjust microphone sensitivity. The microphone sensibility only can be adjusted in the two-way mode. This command is used if a fall is detected. If an emergency alarm is triggered by pressing the Active Button on Fall sensor, the guard time delay time is determined by Command 42, instad of Command 66. z To set the microphone sensitivity with a number, ranging 1 to 5. This value represents the received sound source range. The higher the value, the wider range of sound source. Factory default is set as (3). Command 80-84 Remove Devices z Please refer to programming command z CTC-1052 can be programmed to remove table section for configuration. ALL previously learnt devices by entering (80) followed by (#). The system will emit an acknowledging beep over the phone for the user. The sensitivity level in the Listen In or Talk-Only mode is adjusted for the best communication quality. It is fixed and can not be changed. z Command (81) is used to remove Pendant # 1 (learnt-in by Command 91) Echo volume varies depending on adjustment of speaker volume and microphone sensitivity. To minimize the impact of echo, if you raise speaker volume, please be sure to lower microphone sensitivity, and vice versa. z Command (82) is used to remove Pendant # 2 (learnt-in by Command 92). z Command (83) is used to remove Silent Wrist (learnt-in by Command 93). z Command (84) is used to remove Other Devices (learnt-in by Command 94). Command 66 Set Guard Time Delay Time for Fall Sensor z This command is used to set the guard Power Switches are not to be removed by any Command. They are to be removed by clearning their own memory. Please refer to the Power Switch’s manual to proceed. time delay time for fall sensor. z CTC-1052 can be programmed to delay Command 91 alarm reporting (triggered by Fall Sensor) from (00) (instant reporting) to (99) seconds. Learn-In Pendant #1 z During this time period, a continuous series of beeps will be emitted to alert user. z If a false alarm is triggered by Fall Sensor, This command is not available in Remote Programming Mode. z Only one Pendant can be learnt into CTC- it can be cancelled within the Guard Time Delay. 1052 by using Command #91, including WTR- Series or Fall Sensor. 16 z If you have learned one device into the Step 2: Press the Pendant Button within 20 secs. system by using local learning method (as mentioned in 2.1 section), you are not allowed to use Command 91 to learn in another device. z For learning Pendant #1: Step 1: Enter 91 + # on the phone set, then a short beep will be heard via the phone set. Step 2: Press the Pendant Button within 20 secs. Learning can only be completed within the signal reception range of CTC-1052. If no signal is received within 20 sec, CTC-1052 will emit a long beep and automatically returns to Programming mode. Step 3: CTC-1052 will emit 2 beeps to indicate that Pendant #2 is learnt-in successfully. Learning can only be completed within the signal reception range of CTC-1052. If no signal is received within 20 sec, CTC-1052 will emit a long beep and automatically returns to Programming mode. Adding a Pendant for a second time is prohibited unless it is removed from the system first. If one long beep is emitted instead of 2 beeps, it indicates: Step 3: CTC-1052 will emit 2 beeps to indicate that Pendant #1 is learnt-in successfully. Adding a Pendant for a second time is prohibited unless it is removed from the system first. The device has already been learnt-in. Another device has been learntin before. Command 93 Learn-In Silent Pendant If one long beep is emitted instead of 2 beeps, it indicates: The device has already been learnt-in. Another device has been learntin before. This command is not available in Remote Programming Mode. z Only one Silent Pendant can be learnt into CTC-1052 by using Command #93. z For learning Silent Pendant: Command 92 Step 1: Enter 93 + # on the phone set, then a short beep will be heard via the phone set. Step 2: Press the Pendant Button within 20 secs. Learn-In Pendant #2 This command is not available in Remote Programming Mode. z Only one Pendant can be learnt into CTC- Learning can only be completed within the signal reception range of CTC-1052. If no signal is received within 20 sec, CTC-1052 will emit a long beep and automatically returns to Programming mode. 1052 by using Command #92, including WTR- Series or Fall Sensor. z If you have learned one device into the system by using local learning method (as mentioned in 2.2 section), you are not allowed to use Command 92 to learn in another device. Step 3: CTC-1052 will emit 2 beeps to indicate that Silent Pendant is learnt-in successfully. z For learning Pendant #2: Step 1: Enter 92 + # on the phone set, then a short beep will be heard via the phone set. 17 Adding a Pendant for a second time is prohibited unless it is removed from the system first. successfully. If one long beep is emitted instead of 2 beeps, it indicates: The device has already been learnt-in. Another device has been learntin before. Adding a Pendant for a second time is prohibited unless it is removed from the system first. If one long beep is emitted instead of 2 beeps, it indicates: When CTC-1052 received the alarm signal from the Silent Pendant, it will not emit any warning beeps during Reporting and Guard time period. The device has already been learnt-in. When an 8th device is attempted to learn-in. Step 4: Repeat steps 1-3 until all devices are learnt-in. Adding a device for a second time is prohibited unless it is removed from the system first. Pressing the Test Button on Smoke Detector or Carbon Monoxide will cause Control Panel to send out an Event Code 110(SD) or 162(CO). If the Follow on or Call Back function is set by Command 38, the Control Panel will follow the preset parameter to open the two-way communication. Command 94 Learn-In Device This command is not available in Remote Programming Mode. z Up to 7 devices can be learnt into CTC1052 by using Command #94. z The available devices that can be learnt-in Command #94 are: PIR Sensor ----- PIR Smoke Detector ---- SD Carbon Monoxide ---- CO Fixed Panic Button ---- PB Wrist Transmitter ---- WTR Pendant Transmitter ---- WTR Water Sensor ---- WS Fall Sensor Command 98 Factory Default Reset z To Reset CTC-1052 to factory default settings, enter (98) and then (#). z After one short beep, continue by entering (ÀÀ) and then end with another (#), one beep will be heard for termination. z Once the Factory Default Reset is Step 1: Enter 94 + # on the phone set, then a short beep will be heard via the phone set. executed, all the programmed data is returned to its default value and all the devices that have been learnt-in are removed. You have to do the programming and learn-in the device one by one again. Step 2: Press the learn button on the device within 20 secs. Learning can only be completed within the signal reception range of CTC-1052. If no signal is received within 20 sec, CTC-1052 will emit a long beep and automatically returns to Programming mode. Command 99 Exit Programming Mode z Enter (99) and (#), after one short beep, CTC-1052 exits the Programming Mode and returns to idle mode. Step 3: CTC-1052 will emit 2 beeps to indicate the device is learnt-in 18 3.3. SMS Remote Programming 4. Operation 4.1. Idle Mode When the system is in Idle Mode, CTC-1052 is ready to execute the following functions: Prior to procced, please be reminded to change the language setting of your mobile phone to English. 4.1.1. Answering Incoming Phone Calls Step 1: Use your handset and go into the SMS edit screen. This function is only available when Command #31 is set as ON (factory default is OFF). Step 2: Enter the SMS keyword (default is PROG). For an Incoming telephone call, CTC-1052 will emit cycles of 2 quick beeps. User can answer the call either by pressing the Pendant Button or the RED HELP BUTTON on CTC-1052. Once CTC-1052 answers the call, it will open a Two-Way Voice Communication. The RED HELP BUTTON illuminates. Step 3: Enter a space. Step 4: Enter the access code (default is 1111 as defined by Command 40). Step 5: Enter a space. Step 6: Enter the programming command. Step 7: Editing is complete; you may send to the Control Panel. E.g. PROG_1111_ TEL1:0227940001 PROG Æ SMS Keyword __ Æ Space 1111 Æ Access Code __ Æ Space TEL1 Æ Telephone number 1 : Æ Colon 0227940001 Æ Please note that if you wish to enable a designed shortcut function, please press DTMF keys over 1 second to enable the function you desire. If levels of speaker volume and microphone are adjusted in the two-way communication mode, the adjusted value will be kept at next use. Programming data/option Enter (7) to Speaker Volume Control and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication modes. Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode. For a complete list of SMS commands, please refer to section 5.5. CTC-1052 SMS Remote Programming Command Table. 19 To hang-up, press either the Pendant Button again, the RESET button on CTC1052. , or press DTMF 9 by the caller. To hang-up, the caller can press DTMF 9 or just put the handset back into the base cradle. 30-minute is allowed for each call and is inextensible. way voice communication between the call recipient and CTC-1052 for 30 minutes. The Red button backlight will illuminate during the communication. 4.1.2. Non-Emergency Speech Call This function is only available when Command #7 is programmed. Normal AC Power Supply Step 1. From Idle mode, press and hold the RESET button for 3 seconds until CTC-1052 emits a short beep. Step 2. Release the button and one short beep will sound. CTC-1052 dials the phone number entered in Command #7. Step 3. At the last 20 & 10 secs, CTC-1052 will emit a beep via the telephone handset to alert the call recipient. Step 3. If the dialing succeeds, CTC-1052 will open a two-way voice communication between the call recipient and CTC1052 for 30 minutes. The Red button backlight will illuminate during the communication. 30-minute is allowed for each call and is inextensible. Step 4. Press DTMF 9 or Reset button, or hang up to terminate the call. The Red button backlight dims and CTC-1052 returns to idle mode. If the dialing fails, the Control Panel will emit 5 beeps, indicating that the Control Panel may have faults and it is not allowed to use non-emergency call function. Please make sure that the settings are correct . Please note that the call will not be retried. If the dialing fails, the Control Panel will emit 5 beeps, indicating that the Control Panel may have faults and it is not allowed to use non-emergency call function. Please make sure that the settings are correct . Please note that the call will not be retried. 4.1.3. AC Power Check Up If the AC Power failure is detected for 10 seconds or longer, the GREEN LED starts to flash as a visual warning to the user. 3G module will be then be powered down. Thus, Remote Programming will become unavailable. 3G module will be powered up only at times of reporting Once the AC Power resumes, the GREEN LED turns steady on again. If the AC Power failure lasts for an hour, CTC-1052 will send an AC Failure report to the Monitoring Center. After the Power restoration lasts more than one hour, CTC-1052 will report AC Restore to the Monitoring Center. Step 1. Press and hold the RESET button for 3 seconds until CTC-1052 emits a beep every 2 second for 20 secods, allowing 3G module to wake up and dail out. During the AC Power failure period, the Call-Back function are automatically disabled. 4.1.4. CTC-1052 Low Battery Step 4. At the last 20 & 10 secs, CTC-1052 will emit a beep via the telephone handset to alert the call recipient. 30-minute is allowed for each call and is inextensible. Step 5. Press DTMF 9 or Reset button, or hang up to terminate the call. The Red button backlight dims and CTC-1052 returns to idle mode. AC Failure Before the RED LED lights on, you can press the Reset button to cancel calling. Step 2. After 20 seconds, if the dialing succeeds, CTC-1052 will open a two20 CTC-1052 continuously checks its own Battery Condition 30 minutes after powering up. When the battery low condition lasts for 4 6 mins, CTC-1052 will report to the Monitoring Center and the GREEN LED flashes slowly. 4.1.7. Automatic Check-in Report = Periodic Test Call If Low Battery condition persists, CTC1052 will emit 2 short beeps every hour. After the battery voltage is restored and lasts for 12 hours, CTC-1052 will send Battery Restore report to Monitoring Center and the GREEN LED returns to steady ON. When CTC-1052 is programmed to send a periodical check-in report, CTC-1052 will report to the Monitoring Center accordingly. The Periodic-Check-in Timer will be reset whenever Programming Mode is entered. 4.1.8. Mobility Timer In order to check the user’s well being, a Mobility Timer can be set by using Command #44. If Mobility Timer is set as Enable, a counting down period starts from: 4.1.5. CTC-1052 Battery Disconnection CTC-1052 can detect the absence of battery in the following cases: Battery switch OFF Battery not connected Battery failure. When the battery disconnection lasts for 10-15 mins, CTC-1052 will report to the Monitoring Center and the GREEN LED flashes slowly. If battery disconnection persists, CTC1052 will emit 2 short beeps every hour. The blinking status of RED LED can be cleared by pressing the “RESET” button. In addition, CTC-1052 will emit 3 short beeps every hour. Press the RESET button on CTC-1052 will stop the warning beeps. If any device Low Battery signal is received again, the LED and warning beeps will be performed accordingly. Press the RESET button again to silent the warning beeps. Exit Programming Mode After the pre-set Timer expires, CTC-1052 will emit a beep at every 5 minutes to notify the user for 30 minutes. When the Mobility timer is not reset after 30 minutes, CTC-1052 will send a Mobility Timer Expired report to the Monitoring Center. After CTC-1052 sends a Mobility Timer Expired Report, but the Mobility timer still not be reset, when reaching next pre-set time, the CTC-1052 will emit a beep at every 5 minutes to notify the user for 30 minutes. Yet, if no reset action after 30 minutes, the panel will send another Mobility Timer Expired report to the Monitoring center and the step will repeatly until Mobility timer is reset. Mobility Timer can be reset by pressing RESET button once on CTC-1052 or whenever a movement is detected by PIR Detector. To disable the Mobility Timer function: After the battery is restored and it lasts for 10~15min, CTC-1052 will send Battery Restore report to Monitoring Center and the GREEN LED returns to steady ON. When CTC-1052 receives a battery low signal from a particular device, it will report to the Monitoring Center and the GREEN LED will flash rapidly until the fault condition is cleared. Immediately after powering up CTC1052 4.1.6. Devices Low Battery Set Command #44 to 00 (Disable), or, Press and hold the RESET button on CTC-1052 for 16 seconds or longer. After the faulty battery is replaced, CTC1052 will immediately send Battery Restore report to the Monitoring Center for that particular device. 21 If no movement is detected during preset mobility time, CTC-1052 will send a CID event code 641 with a fixed zone number 071 regardless of the zones the triggered motion detectors occupy. z Disable the Mobility function in idle mode: With the phone number 0987654321, the format should either INCLUDE or EXCLUDE Contry Code, which is “886” for Taiwan as below: Step 1: When the system is in Idle Mode, press & hold the Reset Button for 16 seconds. Step 2: During the 16-sec period, CTC-1052 will emit one short beep Æ a double beep Æ continuous three short beeps Æ a long beep. INCLUDE Country Code EXCLUDE Country Code +886987654321 0987654321 Step 3: Release the Reset Button when you hear the last long beep; a short beep will sound to indicate the mobility function is disabled. Step 4. Remove the SIM card from the Mobile phone and insert it back into SIM Card holder on Panel. A. If the Phone Number Format EXCLUDES Country Code, please skip this section. Please use Command #44 to enable the Mobility timer again. B. If the Phone Number Format INCLUDES Country Code, please proceed to SMS Remote Program and send in this format: 4.1.9. No Pendant Present This function is only available for the digital Contact ID reporting method. If there is no pendent being learnt into CTC-1052 30 mins after powering up, it will send a No Pendant Learnt-in report to the Monitoring Center and repeat every hour thereafter, until a pendant is successfully learnt in. “PROG 1111 REPLA:886&0” Where: PROG = SMS Keyword 1111 = Access Code REPLA = SMS command for Country Code 886 = number to be replaced 0 = number to substitute If no pendant is learned into CTC1052, CTC-1052 will send a CID event code 333 with a fixed zone number 072. After this is completed, Country Code “886” will be replaced by “0”. 4.2. Alarm Activation 4.1.10. Country Code The Phone Number Format for each SIM card may vary between different Telecom companies. Thus, you can either check with your Telecom provider or follow the steps described below to check the correct format. Step 1: Remove the SIM card from SIM card holder on the Panel, and insert it into a workable mobile phone. Step 2: Power on the mobile phone and send a test SMS message to another mobile telephone number. During the Guard Time period, pressing the RESET button on CTC1052, it will cancel the alarm signal and return to Idle Mode. If the Guard Time Delay is set as 00, CTC-1052 will dial immediately. Step 3: Once the test message is received, you can then check the phone number format shown in the received message. 22 When an alarm is triggered, CTC1052 will enter the Guard Time Delay period (see Command 42), both RED LED and RED HELP BUTTON backlight turn on steadily. The Alarm reporting cannot be cancelled by pressing the RESET button on CTC-1052 after the Guard Time Delay expires. z The first alarm reporting priority is GPRS Reporting Method. service provider. Please inquire your service provider for your GPRS username. If no username is required, you may skip this step. Confirmation Beeps Once Guard Time Delay expires, CTC-1052 will summon help based on the programmed reporting method. A continuous confirmation beeping sound (about 1 secs per beep) will be heard after CTC-1052 dials out, to inform you that the call is in progress (regardlss of Digital or Speech Reporting Method). When first reporting failed, and CTC1052 retries 1111 = Access Code TCIP1 = SMS command for IP Address(no input value means deletion of characters) Digital Reporting Method Once the first reporting succeeded, and CTC-1052 is in progress of backup reporting, the confirmation beeps will not be heard. It is required to use SMS Remote Programming to set Access Point Name, IP Address, Port Number, GPRS/IP Account Number, User Name, and Password before GPRS Reporting Method becomes effective. Access Point Name (APN): the name of an access point for GPRS. Please inquire your SIM card service provider for your APN. IP Address: Central Station server IP Port Number: Central Monitoring Station server port number GPRS/IP Account Number: your account number, as set in Digital Reporting Method (refer to section 3.2. Programming Your 1052: Command 10-14) To disable GPRS Reporting Method: by removing the IP address, GPRS reporting becomes ineffective. Proceed to SMS Remote Programming and send in this format: PROG = SMS Keyword GPRS Reporting Method Where: After CTC-1052 dials out to summom help until kiss off (for Digital Reporting Method) After CTC-1052 dials out to summom help until the call is answered (for Speech Reporting Method) Password: offered by your SIM card service provider. Please inquire your service provider for your GPRS password. If no Password is required, you may skip this step. “PROG 1111 TCIP1:” Confirmation beeps will be heard in the following situations: After the alarm reporting is successfully received by the Monitoring Center, CTC-1052 will then follow the choice of Command #38, to enter Follow-On and/or Call-Back mode. If Command #38 is set as Call-Back (1) or Follow-On & Call-Back (2) after alarm reporting, it will then wait 5 mins for Monitoring Center Personnel to call-back after reporting. When the Monitoring Center calls back within this 5-minute period, CTC1052 auto-answers the call after the 1st -2nd ring and waits for proper Access Code (default is 1111) entry followed by the (#) key within 15 secs. Please enter Access Code in normal operation speed. Upon the correct Access Code received, CTC-1052 will then open a Full-Duplex Communication to allow the Call Recipient to speak to CTC1052 directly. You can also use the following DTMF command to switch the speech mode. Monitoring User Name: offered by your SIM card 23 Enter (1) to TALK ONLY Enter (2) to open TWO-WAY VOICE COMMUNICATION Enter (3) to LISTEN-IN ONLY End a Call: enter (9) to HANG UP or put the handset back into the base cradle. Enter (7) to Speaker Volume Control and then press (6) or (4) to increase or decrease levels of speaker volume in the “Two-Way” communication mode. Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase or decrease levels of microphone sensitivity in the “TwoWay” communication mode. Press any DTMF key, except the designed “hang-up” key (9), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time. Please note that if you wish to enable a designed shortcut function, please press DTMF keys over 1 second to enable the function you desire. If the levels of speaker volume and microphone sensitivity can only be adjusted in the two-way communication mode, the adjusted value will be will be kept at next use. Please note that if you wish to enable a designed shortcut function, please press DTMF keys over 1 second to enable the function you desire. If the levels of speaker volume and microphone sensitivity can only be adjusted in the two-way communication mode, the adjusted value will be will be kept at next use. 2. SCANCOM FORMAT: If Command #38 is set as 0, Follow-On, or 2, Follow-On & Call-Back, it will then follow its setting as in Command #45, Follow-On Choice to open Two-way Voice, or, Listen-In, or just waiting for commands. z Follow On Operation During the Follow-On period, the Monitoring Center can remotely control CTC-1052 by the DTMF commands below: 1. CONTACT ID FORMAT: base cradle. Enter (7) to Speaker Volume Control and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication mode. Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode. Press any DTMF key, except the designed “hang-up” key (9), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time. Enter (1) to TALK ONLY Enter (2) to open TWO-WAY VOICE COMMUNICATION Enter (3) to LISTEN-IN ONLY End a Call: enter (9) to HANG UP or just put the handset back into the 24 Enter (1) to LISTEN-IN ONLY Enter (2) to TALK ONLY Enter (3) to open TWO-WAY VOICE COMMUNICATION End a Call: enter (5) to HANG UP or put the handset back into the base cradle. Enter (*) to TOGGLE Enter (7) to Speaker Volume Control and then press (6) or (4) to increase and decrease the levels of speaker volume in the “Two-Way” communication modes. Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase and decrease the levels of microphone sensitivity in the “TwoWay” communication mode. Press any DTMF key, except the designed “hang-up” key (5), to add another preset communication time. next use. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time. Please note that if you wish to enable a designed shortcut function, please press DTMF keys over 1 second to enable the function you desire. If the levels of speaker volume and microphone sensitivity can only be adjusted in the two-way communication mode, the adjusted value will be kept at next use. The allowable time duration for Follow-On Period is set by Command #46 (1-10 mins). During Two-way Voice Communication, at 20 & 10 seconds before the Follow-On period expires, CTC-1052 will emit two beeps to alert both the user and the Monitoring Center Personnel. To extend the conversation, the Monitoring Center personnel can press the DTMF command again to add another 1-10 mins. Voice Communication can be terminated by the following: Contact ID: 9 3. TUNSTALL FORMAT: Enter (C) to TALK ONLY Enter (*) to LISTEN-IN ONLY Enter (3) to open TWO-WAY VOICE COMMUNICATION End a Call: enter (#) to HANG UP or put the handset back into the base cradle. Enter (7) to Speaker Volume Control and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” ommunication mode. Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode. Press any DTMF key, except the designed “hang-up” key (#), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time. Scancom: Tunstall: The RESET button is pressed. Automatically hangs up after the Follow-On Period expires. Help Arrived Signaling This function is only available for the digital Contact ID reporting method, and when Help Arrive Signaling (Command #33) is set to enable. DTMF Commands: Please note that if you wish to enable a designed shortcut function, please press DTMF keys over 1 second to enable the function you desire. If the levels of speaker volume and microphone sensitivity can only be adjusted in the two-way communication mode, the adjusted value will be kept at 25 Once the Follow-On Period or Callback is completed, CTC-1052 will start counting down the 15-min Help Arrived Timer. The HELP button starts flashing. By pressing the RESET button, CTC1052 will report to the Monitoring Center that help has arrived. The HELP button stops flashing and return to normal backlight. If the RESET button is not pressed within 15 mins, CTC-1052 will send another Help Call report again to inform the Monitoring Center that no help has arrived. CTC-1052 will then enter the 15 mins waiting period again. If RESET button is still not pressed, CTC-1052 will exit reporting mode and return to Idle Mode. Speech Reporting Method backlight dims. If Speech Reporting Method is selected, after dialing, CTC-1052 will open a twoway voice communication between the Call Recipient and CTC-1052 for 1-10 minutes (set by Command #46). At 20 & 10 seconds before the time period expires, CTC-1052 will emit two beeps via the telephone handset to alert the user. In the retry circle, if any digital, voice message, or speech reporting fails, CTC1052 makes a 10-min pause, then starts another 15-call retry circle, followed by another 10-min pause. This cycle repeats until all reporting is/are answered successfully. During the 10-min pause, CTC-1052 returns to normal mode with Red LED on: If the Call Recipient needs more talk time, they can press any keys except 9 on their phone set to add another 1-10 minutes (set by Command 46). To terminate the call, press either (DTMF 9) or RESET button on CTC-1052. During the Speech period, if there is no any DTMF command pressed, the call will automatically hang-up and be recorded as an unsuccessful call. It will retry a max of 4 times on each Tel. Number accordingly. Press the Green reset button to terminate the reporting. If new event happens, CTC-1052 starts the reporting immediately. 4.3 Walk Test (Range Test) Put CTC-1052 in Learning Mode to determine the operation range of the devices. Step 1. From Idle mode, press and hold the RESET button for 6 seconds. Step 2. Once pressed, a button beep sound will be heard. CTC-1052 will emit one short beep at 3 sec., then a double beep when it reaches 6 sec. Call Sequence The call sequence is followed by Tel. #1, Tel. #2, Tel. #3 to Tel. #4. It is recommended to set digital reporting method in first priority for immediate help. Step 3. Release the button after you heard the double beep. Then, a short beep will be heard indicating CTC-1052 is now in Learning Mode. The RED LED begins to flash. If either Digital Alarm reporting or Speech Alarm reporting is set, with anyone answered successfully, the call sequence will be terminated automatically. Step 4. Move the device to your desirable location in the house, and press the TEST button to observe the range for its operation. If both Digital and Speech Alarm reporting are set, the reporting call sequence will only be terminated once one Digital reporting (any of CID, Scancom or Tunstall protocols) and one Speech reporting are answered successfully. Step 5. If CTC-1052 responds with one long beep, then the particular device is within the operation range. Step 6. To exit Learning Mode, press both HELP buttons RESET simultaneously. There is a calling pause between each call. For different Tel. Numbers, the pause is set as 5 secs, and for same Tel. Number, it is set as 62 secs. Or, CTC-1052 will exit Learning mode automatically after 5 mins of inactivity. 4.4 Global Test Retry Method: z Global Test is used to test if the complete Retry Circle: Each Tel. Phone number can be retried up to 5 times alternative; and max. 15 calls will be retried. During the retry period, the Red LED still stays on steadily, while the Red Help Button system is working properly. To do the Global Test: Step 1. Press the RESET button once. 26 Step 2. Within 5 secs, press Pendant button. 5. Appendix Step 3. CTC-1052 will emit a short beep and report to Monitoring Center. 5.1. CID Event Code z 100 - Panel emergency When Red HELP button is pressed. z 101 - Personal emergency 4.5 Factory Reset When the Wrist Transmitter / Emergency Pendant (WTR) or Fall Sensor is pressed. CTC-1052 will clear all programmed parameters by the following sequence: z 102 –Inactivity Step 1. Unplug the power cord from the DC Jack. If no sudden movement within 10 seconds after fall detection, an inactivity code will be sent to Central Monitoring Station. Step 2. Remove the Battery Switch rubber cap. Step 3. Use a pen or screw-driver to slide the Battery Switch to OFF position (or the opposite direction of the ON marking) z 110 - Smoke emergency When the Smoke Detector (SD) is Step 4. Plug the power cord into the DC jack while holding down both the HELP & RESET buttons, until one long beep is heard, indicating that the Factory Reset is successful. triggered. When the Test Button of the Smoke Detector (SD) is pressed. z 120 –Fall emergency When Fall Sensor is triggered Step 6. Release both buttons z 147 - Sensor Supervisory Failure Step 7. Slide the Battery Switch back to ON position again. When CTC-1052 is unable to receive Step 8. Replace the Battery Switch rubber cap. the signal transmitted from the Wrist Transmitter for a pre-set period by Command #49, the Green LED flashes every 2 secs. Once the Fatory Reset is executed, all the programmed data is returned to its default value and all the devices that have been learnt-in are removed. You will have to do the programming and learn-in the devices one-by-one again. z 154 - Water emergency When Water Sensor (WS) is triggered z 162 - Carbon Monoxide emergency When Carbon Monoxide Detector (CO) is triggered When the Test Button of Carbon Monoxide Detector (CO) is pressed. z 301 - Panel AC Failure When AC power fails for more than 10 sec, the Green LED flashes every sec with a beep every 30 secs. z 302 - Panel Low battery When CTC-1052 is under Low Battery status, the Green LED flashes every 2 secs with 2 short beeps every hour. z 311 - Panel Battery Disconnection When CTC-1052 is under Battery Not Connected status, the Green LED 27 flashes every 2 sec with 2 short beeps every hour. 5.2. Tunstall Event Code z D#1011 - Panel AC Restored z 333 - No WTR Learnt-in When CTC-1052 has learned-in previously. no When AC power is restored to CTC- WTR 1052. z D#1012 - Global test & Periodic test report This event code will be sent with a fixed zone number of 072 When CTC-1052 reports Global Test to monitoring Center. z 373 - Smoke Low Battery When CTC-1052 reports Periodic test call to monitoring Center. When Smoke Detector is under Low Battery Status, the Green LED flashes every 2 sec with 3 short beeps every hour. z D#1013 - Sensor Supervisory Failure When CTC-1052 is unable to receive the signal transmitted from the Wrist Transmitter for a pre-set period by Command #49. z 380 - WTR Low Battery When Wrist Transmitter / Emergency Pendant (WTR) is under Low Battery Status, the Green LED flashes every 2 sec with 3 short beeps every hour. z D#1014 - Device Low Battery When devices are under Low Battery Status, the Green LED flashes every 2 sec with 3 short beeps every hour. z 383 –IR Tamper open When the IR Tamper is opened. z D#1015 – Mobility/Inactivity z 384 - Other devices Low Battery When CTC-1052 makes Timer Expired reporting. When other devices are under Low Battery Status, the Green LED flashes every 2 sec with 3 short beeps every hour. If no sudden movement within 10 seconds after fall detection, an inactivity code will be sent to Central Monitoring Station. z 406 - Help Arrived z D#1016 - Personal emergency or Fall When CTC-1041 makes Help Arrived emergency reporting. When Wrist Transmitter / Emergency z 602 - Periodic test report Pendant (WTR), or Fall Sensor is pressed. When CTC-1052 reports Periodic test call to monitoring Center. When a fall sensor is triggered z 606 - Follow-On Function z D#1017 - Panel emergency When CTC-1052 receives kiss-off When the Red HELP Panel button is from Monitoring Center for opening Speech channel. pressed. When Water sensor is triggered. z 611 - Global test z D#1018 - Smoke emergency When CTC-1052 reports Global Test to Monitoring Center. When Smoke Detector (SD) is triggered or Smoke Detector’s test button is pressed. z 641 - Mobility When CTC-1052 makes Timer Expired reporting. Mobility When Carbon Monoxide Detector (CO) is triggered or Carbon Monoxide Detector’s test button is pressed. Mobility z D#1019 - Panel AC Failure This event code will be sent with a fixed zone number of 071 When AC power fails for more than 10 sec, Green LED flashes every sec 28 with a beep every 30 secs. sec with 2 short beeps every hour. When CTC-1052 is under Battery Not z D#1019 – Panel Low Battery / Panel Connected status, the Green LED flashes every 2 sec with 2 short beeps every hour. Battery Disconnection When CTC-1052 is under Low Battery status, Green LED flashes every 2 secs with 2 short beeps every hour. z 555551557 - AC Failure When CTC-1052 is under Battery Not When the AC power fails for more Connected status, the Green LED flashes every 2 sec with 2 short beeps every hour. than 10 sec, the Green LED flashes every sec with a beep every 30 sec. z 555553557 - AC Failure Restore / Panel Low Battery restore / Panel Battery Disconnection restore 5.3. Scancom Event Code When the AC power failure status is z 515555517 - Panel emergency / Pendant restored. . 1 emergency / WS emergency / Fall emergency / WTR / PB emergency When the Panel Low Battery status is restored. When the Red HELP Panel button is When the Battery status is restored. pressed. When Pendant 1 is pressed or z 515555559 - Global Supervision Failure triggered. When Water Sensor is triggered. Disconnection test WTR When CTC-1052 reports Global Test When Fall Sensor is pressed or to monitoring Center. triggered. When CTC-1052 is unable to receive When WTR (non Pendant 1 or the signal transmitted from the Wrist Transmitter for a pre-set period by Command #49. Pendant 2) or PB is pressed. z 555155517 - Pendant 2 emergency z 555555559 - Periodic test report / Help When Pendant 2 is pressed or Arrived triggered. When CTC-1052 reports Periodic test z 515555518 – Pendant 1 Emergency call to Monitoring Center. (Low Battery) When CTC-1052 makes Help Arrived When Pendant 1 is pressed or reporting. triggered under Low Battery status. z 535555557 - WTR Supervision Failure z 555155518 – Pendant 2 Emergency (Low Battery) Restore / WS Emergency Restore When Pendant 2 is pressed or When the WTR supervision failure status is restored. triggered under Low Battery status. When WS restored. z 551555517 – Mobility/Inactivity When CTC-1052 makes Mobility Timer emergency status is z 555555558 - Device Low Battery Expired reporting. If no sudden movement within 10 When devices are under Low Battery seconds after fall detection, an inactivity code will be sent to Central Monitoring Station. z 555555557 - Device Low Battery Restore z 555556558 - Panel Low battery / Panel When the device Low Battery status, Status, the Green LED flashes every 2 sec with 3 beeps every hour. Battery Disconnection is restored. When CTC-1052 is under Low Battery z 155555517 - SD or CO emergency status, the Green LED flashes every 2 When 29 Smoke Detector (SD) is triggered or Smoke Detector’s test button is pressed. When Carbon Monoxide Detector (CO) is triggered or Carbon Monoxide Detector’s test button is pressed. z 355555557 - SD or CO emergency restore When the Smoke Detector (SD) or Carbon Monoxide Detector emergency status is restored. (CO) FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 30 5.4. CTC-1052 Programming Command Table DTMF DTMF CHARACTER COMMANDS ACK COMMAND OPERATION TERM DTMF INATO ACK DEFAULT 01# Bi Telephone number 1 Bi No number 02# Bi Telephone number 2 Bi No number 03# Bi Telephone number 3 Bi No number 04# Bi Telephone number 4 Bi No number 05# Bi Bi 1,2,3,4,5,6 06# Bi Bi 1,2,3,4,5,6 07# Bi Bi Disable 10# Bi Global account number, 4 to 6 digits Bi No account number 11# 12# 13# 14# Bi Bi Bi Bi Bi Bi Bi Bi No account number No account number No account number No account number 20# Bi 4-6 digits Account number 1 (Tel. Number 1) 4-6 digits Account number 2 (Tel. Number 2) 4-6 digits Account number 3 (Tel. Number 3) 4-6 digits Account number 4 (Tel. Number 4) All formats the same, 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID Bi Contact ID 21# Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 1) Bi Contact ID 22# Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 2) Bi Contact ID 23# Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 3) Bi Contact ID 24# Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 4) Bi Contact ID 31# Bi Ringer enable, 0 = Disable, 1 = Enable Bi Ringer Disabled 32# Bi Audible fault alert, 0 = Off, 1 = On Bi Off 33# Bi Help arrived signalling, 0 = Off, 1 = On Bi Help arrived signalling Off 34# Bi Emergency button enable, 0 = Button off, 1 =Button on Bi Emergency button On 35# Bi Silent Mode, 0 = Silent mode On, 1 = Silent mode Off Bi Silent mode Off 37# Bi AC fault report, 0 = Off, 1 = On Bi On 38# Bi Follow-On & Call Back Function, 0 = Follow-On, 1= Call-Back, 2= Follow-On & Call-Back Bi Follow-On 40# Bi Bi 1111 42# Bi Bi 10 seconds 43# Bi Bi No test call Telephone number & GPRS/IP for alarm report 1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4, 5=GPRS1 , 6=GPRS2 Telephone number& GPRS/IP for status report 1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4, 5=GPRS1 , 6=GPRS2 Select Telephone number for Non-Emergency Call 0= Disable, 1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4 Set Access Code Guard time delay for any compatible sensor (except Fall Sensor), 00 = Instant reporting; … 99 = 99 seconds Test call, 0 = OFF, 1 = 1 Day, 2 = 2 Days, 3 = 3 Days, 4 = 4 Days. 5 = 5 Days, 6 = 6 Days, 7 = 7 Days, 8 = 30 days 31 DTMF DTMF CHARACTER COMMANDS ACK 44# Bi 45# Bi 46# Bi 47# Bi 49# Bi 61# Bi 62# Bi COMMAND OPERATION Mobility time 00= Disable, 01 ~ 36= 1 ~ 36 Hours Follow-On Choice, 0 = Wait command, 1 = Listen, 2 = Two way voice communication Follow-On mode & Two-Way Period, 01=1 min, 02=2mins, 03=3mins, 04=4mins, 05=5mins, 06=6mins, 07=7mins, 08=8mins, 09=9mins, 10=10mins. Off-set time, 1=1 hour, 2=2 hours, 3=3 hours, 4=4 hours, 5=8hours, 6=12 hours Supervision, 0 = disable, 1 = 4 days, 2 = 5 days, 3 = 6 days,4 = 7 days, 5 = 8 days, 6 = 9 days, 7 = 10 days Check SIM CARD PIN CODE 0: Disable 1: Enable Set Input SIM CARD PIN CODE : 4 ~ 8 digital TERMI- DTMF NATOR ACK DEFAULT Mobility time disable Two-way voice communication Bi Bi Bi 5 minutes Bi 1 Hour Bi Disable Bi Disable Bi Null Bi 63# Bi Set Speaker Volume Enter: Mode Number + *+ Speaker Volume Note: Mode Number: 1 digit (2:Two-way) Speak volume: 1 digit (1~5 level) 64# Bi Set Microphone Sensitivity: Note: Mic sensitivity: 1 digit (1~5 level) Only can be adjusted in the two-way mode. Bi 66# Bi Guard time delay for Fall Sensor, 00 = Instant reporting; … 99 = 99 seconds Bi 15 sec 80# Bi Remove all device (learnt in Command 91-94) --- --- --- 81# Bi Remove pendant #1 (learnt in Command 91) --- --- --- 82# Bi Remove pendant #2 (learnt in Command 92) --- --- --- 83# Bi Remove Silent Pendant (learnt in Command 93) --- --- --- 84# Bi Remove the Devices (learnt in Command 94) --- --- --- 91# Bi Learn-in pendant #1 --- Bi Bi No device 92# Bi Learn-in pendant #2 --- Bi Bi No device 93# Bi Learn-in silent emergency transmitters --- Bi Bi No device 94# Bi --- Bi Bi No device 98# Bi Bi --- 99# Bi Learn-in smoke detectors, CO detectors, pendants and fixed emergency transmitters, long range pendants Load defaults when ** is pressed (DTMF A is heard after defaults have been loaded) Exit programming mode Two way mode: 3 Two way Mode: 3 --- 32 5.5. CTC-1052 SMS Remote Programming Command Table If the SMS Keyword is set as PROG, and Access Code is set as 1111 (factory default). CORRESPONDING DTMF CHARACTER COMMANDS --- --- ITEM SMS Keyword (Installer) User Keyword (User) COMMAND EXAMPLE & USAGE DEFAULT KEYWD PROG 1111 KEYWD:IPOG To set/change the SMS keyword for installer (4-character) PROG UKYWD USER 2222 UKYWD:ICTR To set the SMS user keyword for user (4-character) USER --- User Code USEPN 01# Telephone number 1 TELN1 02# Telephone number 2 TELN2 03# Telephone number 3 TELN3 04# Telephone number 4 TELN4 05# Telephone number for alarm report ALMRP 06# 07# 10# Telephone number for status report Telephone number for nonemergency call Global account number STARP NONRP ACNTG 11# Account number 1 ACNT1 12# Account number 2 ACNT2 13# Account number 3 ACNT3 14# Account number 4 ACNT4 USER 2222 USEPN:3333 To set the SMS user code PROG 1111 TELN1:0227940559 To set/change Telephone number 1 (Max. 20 digits, Null=to clear Telephone number 1) PROG 1111 TELN2:0227940559 To set/change Telephone number 2 (Max. 20 digits, Null=to clear Telephone number 2) PROG 1111 TELN3:0227940559 To set/change Telephone number 3 (Max. 20 digits, Null= to clear Telephone number 3) PROG 1111 TELN4:0227940559 To set/change Telephone number 4 (Max. 20 digits, Null=to clear Telephone number 4) PROG 1111 ALMRP:1234 To select the number for alarm report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2 PROG 1111 STARP:1234 To select then number for status report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2 PROG 1111 NONRP:0 To select the number for non-emergency call 0=Disable, 1=Telephone 1, 2=Telephone 2 3=Telephone 3, 4=Telephone 4 PROG 1111 ACNTG:1234, To set/change the same 4- or 6digit account number for all 4 telephone numbers (Null=to clear 4 Telephone numbers) PROG 1111 ACNT1:1234, To set/change the 4- or 6-digit account number for Telephone number 1(Null=to clear account number for Telephone number 1) PROG 1111 ACNT2:1234, To set/change the 4- or 6-digit account number for Telephone number 2 (Null=to clear account number for Telephone number 2) PROG 1111 ACNT3:1234, To set/change the 4- or 6-digit account number for Telephone number 3 (Null=to clear account number for Telephone number 3) PROG 1111 ACNT4:1234, To set/change t the 4- or 6-digit account number for Telephone number 4 (Null=to clear account number for Telephone number 4) 33 2222 No number No number No number No number 1,2,3,4,5,6 1,2,3,4,5,6 0 = Disable No account number No account number No account number No account number No account number CORRESPONDING DTMF CHARACTER COMMANDS 20# 21# 22# 23# 24# 31# ITEM Reporting method for all 4 Telephone numbers Reporting method for Telephone number 1 Reporting method for Telephone number 2 Reporting method for Telephone number 3 Reporting method for Telephone number 4 Ringer enable for incoming calls COMMAND FMATG FMAT1 FMAT2 FMAT3 FMAT4 ENRIN 32# Audible fault alert FAUTA 33# Help arrived signalling HELPA 34# Emergency button EMBUT 35# Silent mode SILMO 37# AC fault report ACRPT 38# Follow-On & Call Back FOLON 40# Set access code ACCES 42# Guard time delay GUDTI 43# Periodic test call TESTC 44# Mobility timer MOBTI 45# Follow-on choice LFOLL EXAMPLE & USAGE DEFAULT PROG 1111 FMATG:0 0= To set the reporting methods for all 4 Telephone numbers Contact ID 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID PROG 1111 FMAT1:0 To set the reporting method for Telephone number 1 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID PROG 1111 FMAT2:0 To set the reporting method for Telephone number 2 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID PROG 1111 FMAT3:0 To set the reporting method for Telephone number 3 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID PROG 1111 FMAT4:0 To set the reporting method for Telephone number 4 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID PROG 1111 ENRIN:0 To enable/disable ring tone for incoming calls 0=Disable, 1=Enable PROG 1111 FAUTA:0 To enable/disable audible fault alert 0=Disable, 1=Enable PROG 1111 HELPA:0 To enable/disable help arrived signalling 0=Disable, 1=Enable PROG 1111 EMBUT:1 To enable/disable the Emergency button to send an emergency alarm report 0=Disable, 1=Enable PROG 1111 SILMO:1 To enable/disable silent mode 0=Silent mode On, 1=Silent mode Off PROG 1111 ACRPT:1 To enable/disable AC fault report 0=Disable, 1=Enable PROG 1111 FOLON:0 To set the follow-on & call back mode 0=Follow-on, 1=Call-back, 2=Follow-on & Call-back PROG 1111 ACCES:1234 To change the access code for installer (4-digit) PROG 1111 GUDTI:10 To set the guard time delay time for a compatible sensor (except Fall Sensor) 00=Instant, 01-99=1-99 seconds PROG 1111 TESTC:0 To set the periodic test call 0=Off, 1=1 Day, 2=2 Days, 3=3 Days, 4=4 Days 5=5 Days, 6=6 Days, 7=7 Days ,8=30 Days PROG 1111 MOBTI:00 To set the Mobility timer 00=Disable, 01~36 =1 ~ 36 Hours PROG 1111 LFOLL:2 To set the follow-on choice for digital reporting 0=Wait command, 1=Listen 2=Two-way voice communication 34 0= Contact ID 0= Contact ID 0= Contact ID 0= Contact ID 0 = Disable 0 = Disable 0 = Disable 1 = Enable 1 = Silent mode Off 1 = Enable 0 = Followon 1111 00= instant reporting 10=10 seconds 0 = Off 00 = Disable 2= Two-way voice comm. CORRESPONDING DTMF CHARACTER COMMANDS ITEM 46# Follow-on & two-way period FOLTI 47# Off-set time OFFST 49# Supervision SUPPR 61# Check SIM card Pin code SIMPE 62# Input SIM card Pin code SIMPC COMMAND EXAMPLE & USAGE PROG 1111 FOLTI:02 To set the duration for follow-on & two-way voice communication period 01-10=1-10 minutes PROG 1111 OFFST:1 To set the off-set time 1=1 Hour, 2=2 Hours, 3=3 Hours 4=4 Hours, 5=8 Hours, 6=12 Hours PROG 1111 SUPPR:0 To set the supervision timer 0=Disable, 1=4 Days, 2=5 Days, 3=6 Days 4=7 Days, 5=8 Days, 6=9 Days, 7=10 Days PROG 1111 SIMPE:0 To set Check SIM Card Pin Code 0 = Disable , 1 = Enable PROG 1111 SIMPC:0000 PROG 1111 SIMPC:12345678 To input SIM CARD Pin Code: 4~8 digits are allowed to be entered. DEFAULT 05 = 5 minutes 1= 1 Hour 0 = Disable 0 = Disable Null PROG 1111 SPKVL:2&1~5 ¾ To set a communication channel: 2=Two 63# Set speaker volume SPKVL Way ¾ To set the speaker volume with a number, ranging Two way: 3 1~5.The higher the value, the louder the voice. Default is set as (3) for two-way mode. PROG 1111 MICSN:1~5 ¾ To set the microphone volume with a number, ranging 64# Set microphone sensitivity MICSN 66# Set guard time for fall sensor FAGUD --- Country code REPLA --- IP address TCIP1 --- IP address TCIP2 --- IP address confirm COMIP --- Port number PORT1 --- Port number PORT2 --- --- --- Port number confirm GPRS/IP account number GPRS/IP account number COMPO 1~5. The higher the value, the wider range the sound received. Default is set as (3). Note: only can be adjusted in the two-way mode. PROG 1111 FAGUD:01~99 To set the guard time delay time for fall sensor. 00=Instant, 01-99=1-99 seconds PROG 1111 REPLA:886&0 To replace the Country Code with 0 886 Æ Country Code PROG 1111 TCIP1:192.168.1.110 To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 PROG 1111 TCIP2:192.168.1.110 To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 PROG 1111 COMIP:192.168.1.110 (for confirmation) To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 PROG 1111 PORT1:3301 To set/change the port number for the IP address Input 1 to 5 digits PROG 1111 PORT2:3301 To set/change the port number for the IP address Input 1 to 5 digits PROG 1111 COMPO:3301 (for confirmation) To set/change the port number for the IP address Input 1 to 5 digits IPAC1 PROG 1111 IPAC1:1052 To set/change the GPRS/IP account number (4-10digit) IPAC2 PROG 1111 IPAC2:1052 To set/change the GPRS/IP account number (4-10digit) 35 Mic: 3 15 sec No country code No IP address No IP address No IP address No port number No port number No port number No account number No account number --- Access Point Name APNSR --- User name GPUSE --- Password GPASS --- Reset to factory default FTSET PROG 1111 APNSR:INTERNET To set/change the Access Point Name (APN server, 31 digits) PROG 1111 GPUSE:123 To set/change the user name Input 1 to 15 alphanumeric characters PROG 1111 GPASS:65536 To set/change the password Input 1 to 5 digits No APN No user name No password PROG 1111 FTSET:YyS 1. IP Address confirm (COMIP) & Port number confirm (COMPO) commands are used for GPRS server confiramtion purpose only. They do not change the IP address nor the port number settings. 2. GPRS functions can only be programed via SMS messages, and the commands MUST be sent in this sequence: Country code Æ IP address Æ Port number Æ GPRS/IP account number Æ Access Point Name Æ User name Æ Password. ¾ One comand per one SMS message. Multiple command in one SMS message is not allowed. 3. When setting IP Address Confirm (COMIP) and Port Number confirm (COMPO) commands together, the confirmation will send to assigned IP address. However, if COMIP and COMPO are set respectively or one of their commands is deleted or unset, the confimation will be sent over SMS to cell phone. 4. User and Central Monitoring Station will receive the SMS confirmation message in this format: “Confirmed_PROG_1111_COMIP: 192.168.1.110”, or “Confirmed_PROG_1111_COMPO: 3301”. 5. To set multiple SMS commands: 1. Ex: PROG_1111_ TELN1:0227940559_TELN2:0227940559 (underline represents ). 2. Maximum of 70 digits, including , are allowed to be contained in a SMS message sent by the cell phone. 3. SMS remote programming command only can be sent in the standby mode. After getting confirmation message, a command is regarded as set successfully. 36 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: . Reorient or relocate the receiving antenna. . Increase the separation between the equipment and receiver. . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Consult the dealer or an experienced radio/TV technician for help. FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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