Climax Technology Co CTC1052LTE Wirless Medical Alarm User Manual

Climax Technology Co Ltd Wirless Medical Alarm Users Manual

Users Manual

+--E1 August 25, 2017
                                                                                                                               Table of Contents  1. Application Overview ____________________________________________________ 1 1.1. Identifying The Parts _________________________________________________ 1 1.2. The Power Supply  ___________________________________________________ 2 1.3. Insert GPRS/3G/LTE SIM Card  _________________________________________ 2 1.4. How to install the Control Panel ________________________________________ 3 1.5. Compatible with Climax’s SMS Editor ___________________________________ 3 2. Learn-in the Devices  ____________________________________________________ 4 2.1. Command Learning __________________________________________________ 4 2.2. Local Learning ______________________________________________________ 4 2.3. Learn-In Device using Device ID ________________________________________ 4 3. System Configuration ___________________________________________________ 5 3.1. Entering Programming Mode  __________________________________________ 5 3.1.1. Local Programming Mode __________________________________________________________ 5 3.1.2. CTC-835 Programmer  ____________________________________________________________ 5 3.1.3. Remote Programming Mode ________________________________________________________ 5 3.1.4. SMS Remote Programming  __________________________________________ 6 3.2. Programming Your 1052 ______________________________________________ 6 3.3. SMS Remote Programming ___________________________________________ 20 4. Operation  ____________________________________________________________ 21 4.1. Idle Mode __________________________________________________________ 21 4.1.1. Answering Incoming Phone Calls ___________________________________________________ 21 4.1.2. AC Power Check Up _____________________________________________________________ 21 4.1.3. CTC-1052 Low Battery ___________________________________________________________ 21 4.1.4. CTC-1052 Battery Disconnection ___________________________________________________ 22 4.1.5. Devices Low Battery _____________________________________________________________ 22 4.1.6. Automatic Check-in Report = Periodic Test Call ________________________________________ 22 4.1.7. Mobility Timer __________________________________________________________________ 22 4.1.8. Country Code __________________________________________________________________ 23 4.2. Alarm Activation ____________________________________________________ 24 4.2.1. GPRS Reporting Method  _______________________________________________________________  24 4.2.2. Digital Reporting Method  _______________________________________________________________  25
                                                                                                                               4.2.3. Help Arrived Mode _____________________________________________________________________  27 4.2.4. Speech Reporting Method ______________________________________________________________ 28 4.2.5. Report Sequence ______________________________________________________________________  28 4.3 Walk Test (Range Test) _______________________________________________ 29 4.3.1. In Learning Mode _______________________________________________________________ 29 4.3.2. In Walk Test Mode ______________________________________________________________ 29 4.3.3. In Idle Mode  ___________________________________________________________________ 30 4.4 Global Test _________________________________________________________ 30 4.5 Factory Reset _______________________________________________________ 30 5. Appendix _____________________________________________________________ 31 5.1. CID Event Code __________________________________________________________________ 31 5.2. Tunstall Event Code_______________________________________________________________ 32 5.3. Scancom Event Code  _____________________________________________________________ 33 5.4. CTC-1052 Programming Command Table  _____________________________________________ 35 5.5. CTC-1052 SMS Remote Programming Command Table  __________________________________ 37
1 1. Application Overview  1.1. Identifying The Parts TOP VIEW   1.      GREEN LED — ON: AC Power is ON. — FLASH  every  second:  AC  Power failure — FLASH  every  2  seconds:  Panel  or Device Low battery — QUICK  FLASH  every  2  seconds: Supervision failure 2.      RED LED — ON:  Off-hook  /  Waiting  retry  pause  / Ready  to  enter  Programming  Mode (before entering PIN code) — FLASH:  Programming  Mode  / Pendant Learning Mode 3.      GREEN RESET BUTTON — Press  once  in  normal  mode  to  reset mobility timer (see command 44) — Before  CTC-1052  dials  out  for  alarm reporting,  press  once  to  cancel  the alarm reporting — During  or  at-the-end  of  conversation, press  once  to  terminate  two-way voice communication — Press  & hold  for  3 sec:  dial  the Non-Emergency call. (See section 4.1.2.)   — Press & hold for 6 sec: enter Learning Mode — Press  &  hold  for  16  sec:  disable  mobility setting    4.     RED HELP BUTTON (with backlight) — Back-lit  disigned  for  easy  access  at night — Backlight illuminates when off-hook — Backlight  flashes  during  the  waiting period until help arrives 5.     Microphone  6.     Speaker  REAR VIEW  7.     GPRS/3G/LTE SIM Card Base           — This slot is for inserting a SIM card. 8.     GPRS/3G/LTE Reset Button — Press & hold for 1 sec: GPRS/3G/LTE automatically resets 9.    GPRS/3G/LTE  Module  LED  Indicator (Red)  — When power is supplied to CTC-1052, the LED will light up for 5 seconds. — One  flash  per  second  indicates  3G/LTE noraml connection. — Continuous 5-second  flashes indicate there is no 3G/LTE connection/signal.  10.      GPRS/3G/LTE  Fault  Indicator (Yellow) — FLASH  every  5  seconds:  SIM  card missing — 2  FLASHES  every  5  seconds:  No signal/reception — 3  FLASHES  every  5  seconds: GPRS/3G/LTE module abnormal — 4  FLASHES  every  5  seconds:  SIM card PIN code error <NOTE>  Fault  indicator  priorities:  GPRS/3G/LTE module abnormal > SIM card missing > No  signal/reception  >  SIM  card  PIN
2 code error 11.    DC Jack — DC  12V  1A  switching  power connection 12.    Battery Switch 13.    Local Programming Telephone Unit Input — A  special  telephone  cord  to  connect CTC-1052  and  your  phone  unit  for Local Programming (optional).   BACK VIEW   14.    Mounting Holes 15.    Mounting Bracket          1.2. The Power Supply  An AC power adapter is required to connect to  a  wall  outlet.  Be  sure  only  to  use  an adapter  with  the  appropriate  AC  voltage rating to prevent component damage. A DC 12V  output  and  1A  switching  power  is generally used to power CTC-1052.  In  addition  to  the  adapter,  there  is  a rechargeable  battery  inside  CTC-1052, which  serves  as  a  back-up  in  case  of  a power failure.  During  normal  operation,  the  AC  power adapter  is  used  to  supply  power  to  CTC-1052  and  at  the  same  time  recharge  the battery.  It  takes  approximately  72  hours  to fully charge the battery.  The  battery  can  be  manually  disconnected by the battery switch located at the bottom.  Battery  Switch  is  set  as  OFF  by  factory default,  the  battery  will  not  be  charged when  AC  power  is  connected,  nor  will  it serve as a back-up power source when AC power  is  missing.  You  need  to  switch  the battery  to  ON  after  supplying  AC  power  to CTC-1052 <NOTE>  Please make sure the battery switch is slid  back  to  ON  position  (as  marked) after  manually  disconnected  the rechargable battery.  1.3. Insert GPRS/3G/LTE SIM Card CTC-1052 Panel features built-in GPRS/3G/LTE communication  facility  to  report  to  the Monitoring Station.   To Insert SIM card: <NOTE>  It  is  recommended  to  disable  the  SIM card PIN code before inserting into the Control Panel.  The GPRS/3G/LTE SIM card base is located on the rear side of the unit:
3   Insert the SIM card with the chip side facing up.    Push  to  the  furthest  extend, then  press  on the edge of the SIM card firmly to secure it.   SIM  Card  will  delete  its  SMS  message whenever the CTC-1052 is powered on.    To remove SIM card: Press and release on the edge of SIM card, the card will spring out.  1.4. How to install the Control Panel Locating  a  suitable  position  for  the Control Panel  The Control Panel requires main power and a constant GPRS/3G/LTE reception.  The  Control  Panel  should  be  easily accessible.  The Control  Panel should  not be  placed  in a damp location, such as a bathroom.  The  Control  Panel  should  not  be  placed close  to  any  heat  source,  such  as microwave ovens, which can reduce signal strength.  The  Control  Panel  should  not  be  located alongside  other  radio  transmitting  devices, such as mobile phones, cordless phone, or wireless computer network (Wi-Fi) devices.  Important: When drilling into a wall, ensure there are no hidden cables or pipes.  Mounting the Control Panel The Control  Panel  can be  mounted on  the wall or wherever desired (e.g. on the table).  Ensure the Control Panel is fitted at approximately chest height  where  the  buttons,  microphone,  and speaker can be easily accessed and operated.   Use  the  2  holes  of  the  Wall  Mounting Bracket  as  a  template,  mark  off  the  holes’ positions.   Drill  2  holes  and  insert  the  wall  plugs  if fixing into plaster or brick.   Screw the base to the wall.   Hook  the  Control  unit  onto  the  Wall Mounting Bracket (holding the unit with the front facing you).   1.5. Compatible with Climax’s SMS Editor   CTC-1052  is  compatible  with  Climax’s  SMS Editor,  which  is  designed  to  facilitate  SMS remote programming  via a PC.  This tool allows you  to  program  the  panel  easily  from  your computer,  without  sending  complex  SMS  text messages from a mobile phone.
4 2. Learn-in the Devices There  are  two  methods  to  learn  in  devices: command  learning  and  local  learning.  The system can learn a total of  20 sensors. 2.1. Command Learning Command Learning:  1.  The  user  can  use  Commands  91-94  to learn devices into the system. 2.  Command  93  is  designed  to  learn  in devices  for  silent  reporting,  including WTR, Fall Sensor, or Panic Button.  3.  Command  93  &  94 is designed to learn in the following devices and sensors.   PIR Sensor  ----- PIR  Smoke Detector ---- SD  Carbon Monoxide Detector---- CO  Fixed Panic Button ---- PB  Wrist Transmitter ---- WTR  Pendant Transmitter ---- WTR  Water Sensor ---- WS   Fall Sensor ---- FS  2.2. Local Learning Local Learning:  The  user  can  also  use  the  local  learning method to learn in all devices.  1. When  the  device  is  learnt  in  for  the  first time,  voice  prompt  will  prompt  the device/sensor name and “learned.”  2. Within  3  minutes  after  exiting  learning mode,  the  control  panel  will  emit  1  long beep everytime it receives a test code (from any device). 3. Local  Learning  Mode  cannot  remove devices or sensors.  To enter Local Learning Mode: 1. Press  and  hold  the  Green  Reset Button  of the  CTC-1052.  When  pressed,  the  CTC-1052 will emit one beep sound initially, and then  will  emit  a  double  beep  on  the  6th second.  2. Release  the  Green  Reset  Button  at  the voice  prompt  “Release  the  Green  button, Ready  to  learn  sensor.”  CTC-1052  is  now in learning mode and the Red LED will start flashing.  3. Press  the  (Learn)  button  on  the  device  or sensor.  Voice  Prompt:  “(Name  of  Sensor) learned.” 4. If no action within 10 seconds after “Ready to  learn  sensor”  prompt,  CTC-1052  will prompt  “Press  sensor  button.”  This  prompt will repeat two times if no action. 5. If  no  action  after  second  “Press  sensor button”  prompt,  CTC-1052  will  prompt “Press Green button to exit learning mode.” This  prompt  will be  repeated  three  times  if no action continutes.  6. If  no  action after  5 minutes,  the  CTC-1052 will automatically exit Local Learning Mode and return to idle mode. Voice Prompt: “We are now in Normal Operation Mode.”  2.3. Learn-In Device using Device ID  If  sensor  device  ID  is  given  (please  consult the supplier), the users can learn the device into the Control Panel using device ID.  User  can  use  SMS  commands  or  the programming  tool  SMS  iWizard  (sold separately) to learn devices using device ID.  Please  refer  to  the  table  CTC-1052 SMS Programming Command Table or the SMS iWizard operation manual on how to learn in devices into different zones using device ID.
5 3. System Configuration 3.1. Entering Programming Mode Two  CTC-1052  programming  modes  are available:  Local  Programming  Mode  and Remote Programming Mode. <NOTE>  GPRS/3G/LTE module will be powered down  when  in  Programming  Mode. When  AC  Power  resumes  or  when exits  from  Programming  Mode, GPRS/3G/LTE module will be powered on again.  3.1.1. Local Programming Mode From Idle mode, follow the steps below to enter Local Programming mode.   Step 1.  Plug in the telephone set into LOCAL PROGRAMMING input located on the rear side of CTC-1052. Step 2.  Pick up the handset.  RED LED lights up. Step 3.  Enter default ACCESS CODE, 1111 followed by #.  Step 4.   CTC-1052 will emit 2 short beeps and the red LED starts to flash, indicating it is in Programming Mode.  Step 5.  Proceed to program system by referring to the Commands in section 3.2 Programming Your 1052. <NOTE>  Local  programming  is  prohibited  when AC Power fails.  The first  digit of Access  Code must be entered  within  15  seconds,  otherwise CTC-1052 will exit automatically.  Failure    to  enter  the  correct  Access Code within 2 minutes will cause CTC-1052  to  exit  the  Programming  mode automatically.  To  exit  Programming  mode,  enter  99 followed by #,  or place the  handset on hook,  or  disconnect the Programming telephone set.   3.1.2. CTC-835 Programmer CTC-835  is  a  powerful  programming  tool  (sold separetely)  that  features  a  built-in  keypad  and LCD display to help you to program the medical alarm  panels  effeciently  and  conveniently.  It also  features  Once-for-All  Uploading,  which allows  you  program  on  a  computer  via  the supplied Pilot software and you can then upload all  the  settings  to  the  medical  alarm  panel simultaneously with a single mouse click. For  detailed  usages,  please  refer  to  the Operation Manual of CTC-835 Programmer.  3.1.3. Remote Programming Mode To allow Remote Programming, there are two options  for  CTC-1052  to  answer  the  incoming calls. (1) Auto Answering by ring count (2) Dial in twice (Ring Count disable) The  two  options  are  set  by  Command  #41. Please refer to Command 41 under section 3.2 Programming Your 1052. 3.1.3.1. Auto Answering by Ring Count By using Command 41, you can set the number of  rings  for  CTC-1052  to  answer  (00-Rings is set as factory default).   Step 1.  Dial  CTC-1052  and  wait  for  CTC-1052 to answer. Step 2.   Enter  1111  (default  4-digit  Access Code) followed by #, via the phone set.   Step  3.  CTC-1052  will  respond  with  two  quick beeps to indicate it is ready for Remote Programming.  The  RED  LED  will  flash as a visual indication. Step  4.  You  are  now  in  Programming  Mode. Proceed to program by referring to the Command  under  section  3.2 Programming Your 1052.  3.1.3.2. Dial in Twice (Ring Count Disable) As 00 is set in Command 41 by default, it means CTC-1052  is  disabled  to  auto  answer  the incoming  calls  by  ring  count.  If  Remote programming  is  required,  you  will  need  to  call CTC-1052 twice.
6 Step 1.  Dial CTC-1052 and hang up after first 2 rings,  wait  for  another  8-20  sec  then call  again.  CTC-1052  will  answer  the call  on  the  first  ring.  You  will  enter  the Remote  Programming  Mode  after  the first ring from the 2nd call. Step 2.  Enter  1111  (the  default  4-digit  Access Code) followed by #, via the phone set.   Step 3.  CTC-1052 will respond with two quick beeps to indicate it is ready for Remote Programming Commands.  The RED LED will flash as a visual indication. Step 4.  You are now in Programming Mode. Proceed to program by referring to the Command in section 3.2 Programming Your 1052.  <NOTE>  The first  digit of Access  Code must be entered  within  15  seconds;  otherwise CTC-1052 will exit automatically.  To  exit  Remote  Programming  mode, enter 99 followed by #.  3.1.4. SMS Remote Programming CTC-1052  can  be  remotely  programmed  via SMS  commands.  Please  refer  to  section  3.3 SMS Remote Programming for usage.                3.2. Programming Your 1052  How to enter Commands? Please  make  sure  CTC-1052  is  in Programming  Mode  (RED  LED  flashes continuously)  before  trying  any  CTC-1052 Command Functions. Please refer to section System Configuration, Entering Programming Mode.  Follow  the  protocol  below  to  command CTC-1052: 1.  CC = 2-digit DTMF Command 2.  # = Termination of the DTMF Command 3.  ACK = DTMF Command Acknowledgement On CTC-1052: Short beep: Command succeeded Long beep: Command failed On the programming phone set: Short beep: Command succeeded Long beep: Command failed 4.  Function Selection = According to  different Command you will have different entering in this part, e.g. Tel. Number, Account number, etc. 5.  # = Terminates Function Selection 6.  ACK = Function Selection Acknowledgement On CTC-1052: Short beep: Command succeeded Long beep: Command failed On the programming phone set: Short beep: Command succeeded Long beep: Command failed CC #DTMF ACKFunction Selection #DTMF ACK1. 2. 3.  4.  5. 6.
7  Follow  the  Command Steps  to  program your CTC-1052:  Step 1.  Enter Command number (DTMF Numeric Command, ex. (01), (02)…) Step 2.  Press (#) to terminate the DTMF Command. Step 3.  One short beep will be heard for successful Command entry. Step 4.  Enter the desired Command function number. Step 5.  Enter (#) to terminate the Command Operation. Step 6.  CTC-1052 will emit a short beep, indicating successful programming. The maximum interval between key strokes is 2 minutes. Otherwise, commands will be ignored and  CTC-1052 will automatically exit to Idle Mode.    Any  erroneous  programming  must  be rectified and program again correctly.   Command 01-04  Telephone Number Programming  Used  to  program  the  1st  -  4th  Tel.  numbers respectively.   To  program  the  1st  Tel.  number:  enter  (01) followed by (#). After one short beep, enter (telephone  number)  followed  by  (#).You can  hear  one  beep  from  the  telephone speaker  that  indicates  the  programming  is successful.  If  you  hear  CTC-1052  emit  one  beep instead, that means the programming of the 1st  telephone  number  has  failed.  Please repeat the programming steps again.  Likewise, the 2nd, 3rd or 4th Tel. numbers can be programmed using Command (02), (03) or (04) respectively.   <NOTE>  When  entering  the  phone  number, entering () means a 3-second pause. (e.g.  Switchboard  system,  extension, etc.).  For  example,  the  phone  number is  21111111  and  extension  number  is 255. Enter: 21111111*255.   Up  to  20  digits  including  ()  are allowed for each telephone number. Delete Telephone Number:  To  delete  the  1st  Tel.  number,  enter  (01) followed by (#), after one short beep, enter another  (#).  You  can  hear  one  beep  from the  telephone  speaker  that  indicates  the telephone  number  has  been  successfully deleted. If  you  hear  CTC-1052  emit  one  beep instead,  that  means  you  have  failed  to delete the telephone number. Please repeat the deleting steps again.   Likewise, you can erase the respective 2nd, 3rd  or  4th  Tel.  Numbers,  by  following  the above procedure.  Command 05-06   Select Telephone Number for Alarm Reporting and Status Reporting <IMPORTANT NOTE> If the Tel. number is selected in Commands #5, #6 and #7, then Command #7 holds the top priority to overwrite the setting. The Tel. number selected in Command #7 will not be used for alarm and/or status reporting.  Command  (05):  Select  which  telephone number & GPRS/IP (1-6) is/are to be  used for Alarm Reporting.   Command  (06):  Select  which  telephone number & GPRS/IP (1-6) is/are to be  used for Status Reporting.  Available Key-in options: Tel. Number / IP Address Function Selection Sequence 1st Tel. #   (1) 2nd Tel. #  (2) 3rd Tel. #  (3) 4th Tel. #  (4) 5th GPRS1 #  (5) 6th GPRS2 #  (6)
8 1st & 2nd Tel.  #s   (12) 1st & 3rd Tel. #s  (13) 1st & 4th Tel. #s  (14) 1st Tel & 5th GPRS. #s  (15) 1st Tel & 6th GPRS. #s  (16) 2nd & 3rd Tel. #s  (23) 2nd & 4th Tel. #s  (24) 2nd Tel & 5th GPRS. #s  (25) 2nd Tel & 6th GPRS. #s  (26) 3rd & 4th Tel. #s  (34) 3rd Tel & 5th GPRS. #s  (35) 3rd Tel & 6th GPRS. #s  (36) 4th Tel & 5th GPRS. #s  (45) 4th Tel & 6th GPRS. #s  (46) 5th & 6th GPRS. #s  (56) 1st, 2nd & 3rd Tel. #s  (123) 1st, 2nd & 4th Tel. #s  (124) 1st , 3rd & 4th Tel. #s  (134) 2nd, 3rd & 4th Tel. #s  (234) 1st, 2nd, 3rd & 4th Tel. #s (1234) 1st, 2nd, 3rd, 4th Tel. & 5th GPRS. #s (12345) 1st,  2nd,  3rd,  4th Tel. 5th & 6th GPRS. #s (123456)  Factory default is set as (123456). Alarm & Status will be reported to all of 4 Telephone Numbers+2 GPRS (IP).    <NOTE>  The Tel. number selected in Command #7  will  not  be  used  for  alarm  and/or status reporting, even if it is selected in command #5 and/or #6.  When  multiple  Tel.  numbers  are selected,  CTC-1052  will  always  dial  in respective programmed order.   The latest Command  (05-06) setting(s) will  overwrite  any  previously  enter setting(s).  When  CTC-1052  reports,  GPRS  has the highest priority.  Command 10-14  Account Number Programming   Commands  (10-14)  are  used  to  set  the account number for the telephone numbers used for Digital Reporting.  Command  (10): Set the  same  account number  for  all  telephone numbers.  and  5th & 6th GPRS. #s  Command  (11-14):  Set  the  account numbers  for  the  1st-4th  Tel.  numbers  used for Digital Reporting respectively.  In (Function Selection) key in 4 or 6 or 8 digit Account Number.
9 Command 20-24  Reporting Method   Commands  (20-24)  are  used  to  program the  Alarm  reporting  method  for  each  Tel. Number.  Command  (20): Program  the  same  Alarm Reporting Method for all 4 Tel. Numbers.  Command  (21-24):  Program  the  alarm reporting  method  for  the  1st-4th Tel. Numbers respectively.  Available Options:  (0), Contact ID, is set as factory default for all 4 telephone Numbers. <NOTE>  The latest Command  (20-24) setting(s) will  overwrite  any  previously  entered setting(s).  If  any  of  Digital  Reporting  Methods is selected: Once  alarm  or  emergency  data  is successfully transmitted, CTC-1052 will automatically  enter  specific  Follow-On and/or Call  Back  Mode as  specified by Command (38).  If Speech Method is selected: After  the  dialing  for  alarm/emergency trigger  is  successful,  CTC-1052  opens a  two-way  voice  communication between  the  Call  Recipient  and  CTC-1052  for  1-10  minutes  (set  by Command #46).  If  the  Call  Recipient  needs  more  talk time, they can press any keys except 9 or  0  on  their  phone  set  to  reset  to  the original communication duration (set by Command #46). To  terminate  the  call,  press  (9)  or RESET BUTTON on CTC-1052. During  the  Speech  period,  CTC-1052 will  emit  two  beeps  via  the  telephone handset  to  alert  the  call  recipient  the remaining time of 20 & 10 secs.  Speech  Reporting  made  under  Silent Mode  (set  by  Command  #35)  will automatically  be  switched  to  Listen-in, but call recipient can press DTMF keys to  open  two-way  communication  or change modes.  If  any  of  SMS  Reporting  Methods  is selected: CID  sent  over  SMS  is  a  backup  path when  alarm  can’t  go  through  in  digital reporting  method.  Once  alarm  or emergency  data  is  successfully transmitted,  the  CTC-1052  will automatically  send  out  a  SMS  (CID) Message. Command 31  Ringer Enable for Incoming Calls  CTC-1052  can  be  programmed  to  emit  a ring  tone  as  an  audio  alert,  or  silent  for incoming calls. Function Selection Result (0)  OFF  (Ring Tone Disable)(1)  ON  (Ring Tone Enable) Factory Default is set as (0), OFF.   If the function is set to ON, you can answer the  incoming  call  by  pressing  the Active button of  WTR,  PB,  or  Fall Sensor, or  the Red Help Button on CTC-1052.  The time-out period for the incoming call is 30 minutes.   To terminate the incoming call, either press the  Active  button of WTR, PB, or Fall Sensor,  or  press  the Green  Reset  Button on CTC-1052.  During  the  AC  Power  failure  period,  Ring Tone is automatically disabled. Method  Function Selection   Digital Reporting Method (0)  Contact ID (1)  Scancom (2)  Tunstall Speech Method   (3)  Open Two-way communicationSMS Reporting Method (4)  SMS (CID)
10 Command 32  Audible Fault Alert   CTC-1052  can  be  programmed  to  emit Fault  Alert  Beeps  every  30  seconds from AC Failure. Function Selection  Result (0)  OFF (No Warning Beep) (1)  ON (With Warning Beep) Factory Default is set as (0), OFF.   Command 33  Help Arrived Signaling  This function is available for Digital reporting, SMS reporting and GPRS reporting methods.   It  is  used  for  the  Monitoring  Center personnel to confirm if the help has arrived for the user or not.  This  function  will  be  activated  after successfully  reported  from  the  following situations:    Pressing  the  Red  Help  Button  on CTC-1052.   Pressing  the  Active  button  on  WTR, PB or Fall Sensor is pressed.   A fall detection.  If Help Arrived Signaling is set to ON, once the Alarm Reporting is completed, the Red Help Button will start to flash as the panel enters Help Arrived Mode.  If  Help  Arrived  Signaling  is  set  to  OFF, CTC-1052  will  return  to  idle  mode  when Alarm Reporting is completed. Function Selection Result (0)  OFF  (Disable) (1)  ON   (Enable)  Factory Default is set as (0), OFF.  <NOTE>  If  the  Green  Reset  Button  is  not pressed  within  the  period  set  by Command  67  (Help  Arrived  Timer), CTC-1052 will send the alarm report to summon  help  again  and  inform  the Monitoring  Center  that  no  help  has arrived within the period set by the Help Arrived Timer.   Command  33  (Help  Arrived  Signaling) has  to  be  set  as  ON  for  Command  67 (Help Arrived Timer) to be activated.   If help has not arrived after sending the alarm report for 4 times, CTC-1052 will dial  the  telephone  number  set  by Command  75  and  open  two-way communication  when  the  call  is answered.   Command 34  Emergency Button Enable  The  Red  Help  Button  can  be  enabled  or disabled  to  send  an  Emergency  alarm report:  Function Selection  Result (0)  OFF (Disable) (1)  ON (Enable)  Factory Default is set as (1), ON.   OFF:  Pressing  the  Red  Help  Button is unable to send an emergency alarm.  ON:  Pressing  the  Red  Help  Button  will activate  the  panel  send  an  emergency alarm.
11 Command 35 Silent Mode  CTC-1052  can  be  selected  to  operate  in Silent  Mode.  This  will  mute  all  normal operation  warning  beeps,  guard  time tone and key tone. <NOTE>  Speech  Reporting  made  under  Silent Mode  will  automatically  be  switched  to Listen-in,  but  call  recipient  can  press DTMF  keys  to  open  two-way communication or change modes.  If  Command  #31 is set as Enable, CTC-1052  will  emit  ring  tone  for incoming calls even in silent mode.  Silent mode will not mute the long beep emitted during walk test.   Function Selection  Result (0)  ON (Silent) (1)  OFF (Normal)  Factory Default is set as (1), OFF.   Command 37  AC Fault Report  The CTC-1052 can be programmed to send a Fault Report when an AC power failure is detected. Function Selection  Result (0)  OFF  (Send No Report)(1)  ON (Send Report)  Factory Default is set as (1), ON.  <NOTE>  Reporting  will  only  be  made  after detecting  AC  Fault  condition continuously for one hour.  Command 38 Follow-On & Call-Back Function  The  Command  is  available  for  Digital Reporting Methods (when Command #20  - #24 is set as (0), (1) or (2)) Function Selection Result (0)  Follow-On (1)  Call-Back (2)  Follow-On & Call-Back Factory Default is as (0), Follow-On.   When  this  function  is  programmed  as  (0), after  a  successful  reporting  to  the Monitoring  Center,  CTC-1052  will automatically enter the Follow-On mode as specified by Command (45).  When  this  function  is  programmed  as  (1), after  a  successful  reporting  to  the Monitoring  Center,  CTC-1052  will automatically hang up the line and start a 5-minute  waiting  period  to  auto  answer  any incoming  phone  calls  from  the  Monitoring Center.  When  this  function  is  programmed  as  (2), after  a  successful  reporting  to  the Monitoring  Center,  CTC-1052  will automatically enter the Follow-On mode as specified by Command (45). Once Follow-On Mode is terminated, CTC-1052  will  automatically  start  a  5-minute waiting period to auto answer any incoming phone calls from the Monitoring Center.   When  the  Monitoring  Center  calls  back within  the  5-minute  period  (when  call  back function  is  enabled),  CTC-1052  will  auto-answer  the  call  after  the  1st-2nd  ring  and waits for Access Code (default is 1111)  and the (#) key entry within 15 seconds. When the correct Access Code is received, CTC-1052 will then open a Full-Duplex Communication to allow the Call Recipient to speak to CTC-1052 directly. You can use DTMF command to switch the communicating method. Please refer to section 4.2. Alarm Activation.  <NOTE>  The  Access  Code  must  be  entered
12 within  15  seconds.  Otherwise,  CTC-1052  will  disconnect  the  call automatically.  To  terminate  the  call,  press  DTMF  (9), (0)  or  Green  Reset  Button  on  CTC-1052.  If  the  5-minute  waiting  period  is  up, CTC-1052  will  automatically  exit  this waiting mode and return to idle mode.  Command 40  Set Access Code  The  Access  Code  is  used  to  enter Programming  Menu  (locally  or  remotely), and the Call-Back Function.  It  consists  of  4  digits  and  has  been  set  to (1111)  as  factory  default.    Before  you  set your  own  Access  Code, (1111)  must  be keyed in.  To set a new Access code; enter the desired  (4-digit  number) in Function Selection.  Command 41  Auto Answer for Remote Programming  CTC-1052  can  be  programmed  to  auto answer incoming phone calls after a pre-set number  of  rings  have  been  reached.  The number  of  rings  range  from  (00)  (no  auto answer) to (32) rings.    Function Selection Result (00)  OFF (01) - (32)  ON  Factory Default is (00) Rings. <NOTE>  When (00), it means CTC-1052 cannot auto-answer  the  call  by  ring  count.  If you  want  to  do  Remote  programming, please follow the Remote Programming method  described  in  3. System Confguration, 3.1. Entering Programming Mode, 3.1.3 Remote Programming Mode. Command 42  Guard Time Delay This command is designed for any compatible sensor, except Fall Sensor (fall detection).  Guard  Time  Delay  time  is  a  time  period programmed  to  delay  alarm  reporting.  If  a false  alarm  is  raised,  it  can  be  cancelled within this Guard Time Delay time.  The  programmable  delay  time  range  from (00) (instant reporting) to (99) seconds.  Emergency  alarms  activated  by  Smoke Detectors  (SD),  Carbon  Monoxide Detectors  (CO),  and  Water  Sensors  (WS) do not have Guard  Time Delay and will be reported immediately. Function Selection Result (00)  INSTANT REPORTING(01) - (99)  DELAY   Factory Default is (10), 10 SECONDS.    Alarm  activated  by  pressing  a  button cannot be cancelled after the Guard Time is elapsed. <NOTE>  The  Guard  Time  Delay  time  from pressing  the  Active  Button  on  a  Fall sensor is determined by Command #42 instead of  Command #66.  The  Guard  Time  Delay  from  a  fall detection  (of  a  Fall  Sensor)  is  set  by Command #66.
13 Command 43  Periodic Test Call   CTC-1052 can be programmed to make test calls  periodically  from  (00)  (no  test  call)  to every (1) - (7) or 30 days:    Function Selection Result (0)  OFF (1) - (7)  1 - 7 DAYS(8)  30 DAYS  Factory Default is set as (0), OFF.  <NOTE>  Whenever  programming  mode  is accessed,  CTC-1052  will  reset  the Periodic Test Call timer.  Periodic Test Call will only function  with telephone numbers assigned to Digital or SMS reporting method in Command 20-24.   Command 44  Mobility Timer This  function  monitors  user  movement  around the  premises  and  sends  an  inactivity  report  to the  Monitoring  Center  if  the  user  fails  to  reset the inactivity timer.  This  will  disable  or  enable  the  Inactivity Timer  with  selectable  count  down  periods.  Options are:  Function Selection  Result  (00)  DISABLE (01)  1HR (02)  2HR .......... ......... (36)  36HR  Factory Default is set as (00), DISABLE.  <NOTE>  The  Mobility  Timer  counting  down  can be reset by: 1.  Pressing  the Green  Reset  Button on CTC-1052, or, 2.  Movement  detected  by  PIR Detector 3.  Only workable by entering 2 digits.   When  Mobility  Timer  expires  and  no reset  signal  is  received,  CTC-1052 starts  to  emit  one  long  beep  every  5 minutes  to  alert  the  user.  (You  can enable or disable long beep sound, see Command  78  for  details).After  30 minutes, if  reset signal is not  received, a mobility alarm reporting will be made.   The reporting method for mobility alarm is  the  same  as  the  emergency  alarm. The  report  will  be  sent  based  on  your reporting  methods  without  guard  time waiting.  When (00) is selected, no code is sent to Monitoring Center.  When CTC-1052 is in idle mode, press and  hold  the  Green  Reset  Button for 16 seconds, until you hear a long beep. Release  the  button  and  the  Mobility function will be disabled.
14 Command 45  Follow-On Mode Choice  This  Command  is  only  available  for  Digital reporting  with  Command  #38 set  as  (0)  or (2).   It is used to select the Follow-On Choice for CTC-1052 after it has made a report to the Monitoring Center.    After  reporting,  CTC-1052  can  wait  for further commands, or enter a Two-Way Full Duplex  Communication,  or  Listen-In  Half Duplex  Communication  immediately according to the setting selection:  Function Selection  Result (0)  WAIT COMMAND(1)  LISTEN (2)  TWO WAY  Factory Default is set as (2), TWO WAY.   When  (0)  is  selected,  after  CTC-1052  has made  a  report  to  the  Monitoring  Center,  it will wait for 1-10 minutes (set by Cammand 46), and then follows the DTMF commands that  are  received  from  the  Central Monitoring Station for action.    If no command is received after the waiting period, the  system  will automatically  return to Idle mode.  When  (1) is  selected,  after  CTC-1052  has made  a  report  to  the  Monitoring  Center,  it will  automatically  enter  Listen-In  Half Duplex for 1-10 minutes (set by Command 46)  allowing  the  Monitoring  Center Personnel to listen in to what is happening on the other side.  When  (2)  is  selected,  after  CTC-1052  has made  a  report  to  the  Monitoring  Center,  it will  immediately  enter  a  Two-way  Full-duplex  Communication  mode  for  1-10 minutes  (set  by  Command#46),  that  gives the user the ability to speak directly with the Monitoring Center Personnel.  <NOTE>  If  either  Scancom  or  Tunstall  reporting format is selected, CTC-1052 will ignore Command#45  selections.  It  will  always open  a  Two-way  voice  for  Follow-On choice. Command 46  Follow-On Mode & Two-Way Period   This  command  is  used  to  program  the allowable time duration for Follow-On mode choice  (Command  #45)  &  Two-way  voice communication  period  (Speech  mode).  It can  be  set  from  (01) (1 minute) - (10)  (10 minutes). Function Selection Result (01)  1 MINUTE  (02)  2 MINUTES (03)-(10)  3-10  MINUTES   Factory  default  is  set  as  (05),  5  minutes. The allowable time  duration  for either Wait Command,  Two-way,  Listen-In  Only  or Two-way  voice  comminucation  in Speech  mode  is  5  minutes.  During  the  5-minute  period,  CTC-1052  will  emit  two beeps  via  the  telephone  handset  to  alert the call recipient the remaining time of 20 & 10  seconds.  Press  any  DTMF  key  except the hang up key to reset the communication time to its preset duration.  Command 47   Off-Set Time    After the Control Panel‘s power is supplied, the  time  of  the  Check-in  Report  starts calculating.   According to the setting of Off-Set Time, the Control  Panel  will  send  Check-in  Report once, and then send report according to the setting of Command 43 - Test call. Function Selection  Result (1)  1 Hour  (2)  2 Hour (3)  3 Hour (4)  4 Hour (5)  8 Hour (6)  12Hour
15   Factory  default  is  set  as  (1)  1  Hour.  When the  Off-Set  Time  is  reset  in  programming Mode,  the  time  of  the  Off-Set  period  will recalculate.   Off-Set  time  Report  will  be  sent  only  once, and  then  the  Control  Panel  sends  Check-in Report  according  to  setting  of  period  test call, unless the Control Panel restarts or the Off-Set time is reset. <NOTE>  Whenever  programming  mode  is accessed,  CTC-1052  will  reset  the  Off-Set timer.  Command 49   Supervision  This function is not available for the digital Scancom reporting method.    This  option  is  used  to  enable  system Supervision  function.  Once  enabled,  CTC-1052  will  be  able  to  receive  the  check-in signals  from  Wrist  Pendants  (WTR)  to indicate their proper functioning. Function Selection  Result (0)  Disable (1)  4 Days  (2)  5 Days (3)  6 Days  (4)  7 Days (5)  8 Days (6)  9 Days (7)  10 Days   Factory  default  is  set  as  (0)  Disable.  No code is sent to Monitoring Center.   When  the  supervisory  timer  expires  and  no supervision  signal  is  received  from  WTR  , CTC-1052  will send  a  Supervisory  Failure report.  Supervisory Failure is a status report.     Command 61 Check SIM Card PIN Code    This  option  is  used  to  check  SIM  card  PIN Code. Function Selection  Result (0)  OFF (Disable)(1)  ON (Enable)  Factory default is set as (0) OFF.  <NOTE>  If  this  function  is  disabled,  the  system will not check the entered SIM Card PIN Code set by Command 62.   If the SIM card PIN Code is entered, be sure  to  enable  this  function.Otherwise, the SIM card will be locked.  Command 62 Input SIM Card PIN Code    This function  is  used to  input SIM  card  PIN Code to access the mobile service.   Program  the  panel  to  input  SIM  card  PIN code  by  entering  a  4-8  digit  SIM  card  PIN code.    Factory default is set as (Null).    Command  62  is  functional  only  when  the SIM  card  PIN  code  is  activated  and  when Command 61 is enabled.   When the SIM card requires the PIN code to access  the  mobile  service,  please  make sure  Command  61  is  set  as  ON,  enabled, and that  the  PIN  code  set by  Command  62 is  exactly  the  same  as  the  SIM  card  PIN code.   If  the  SIM  card  PIN  code  is  not  required, CTC-1052  can  receive  calls  normally regardless  of  the  settings  of Commands  61 and 62.    Please set the  SIM card PIN  code correctly before  putting  in  another  SIM  card  to prevent locking the SIM card. Follow  the  steps  below  to  changing  a  SIM card without locking: Step 1. Enter local programming mode (SIM
16 card  module  is  disabled  during  this time). Step 2. Remove the old SIM card and insert a new SIM card.  Please  DO  NOT  remove  the  SIM card except when the Control Panel is turned off or is in local programming mode to prevent errors or malfunctions. Step 3. Setup  the  new  SIM  card  PIN  code using Command 62. Step 4. Exit  local  programming  mode.  The SIM  card  module  will  start  up  and attempts to activate the SIM card by entering the SIM card PIN code. <NOTE>  This function is not used to change  the SIM  card  PIN  code.  If  you  want  to change your SIM card PIN code, please use a mobile phone to change it.  If the SIM card is locked, please contact your  local  telecommunications  service provider.  Command 63 Speaker Volume Adjustment    This  function  is  used  to  adjust  speaker volume.  To  set  speaker  volume  in  different communication  channels,  please  set different parameters.  Function Selection  Result (2)  Two-way   To    set speaker  volume  in two-way  modes, the sequence is:  Communication Channel DTMF  Speaker Volume2  *  1 to 5 * Communication Channel: 1 digit ( 2: Two-way)  *  Be sure to put * between communication channel value and speaker volume value.   To  set  the  speaker  volume  with  a  number, ranging  1  to  5.  The  higher  the  value,  the louder  the  voice.  Factory  default  is  set  as (3) for Two-Way mode.     Please  refer  to  programming  command table section for configuration.   Example:  if  you  want  to  raise  the  speaker   volume  to  level  5  in  the  Two  Way  mode,  please enter: 2*5  <NOTE>   The volume value in the Listen In or Talk-Only  mode  is  adjusted  for  the  best communication quality. It is fixed and can not be changed.   Echo  volume  varies  depending  on adjustment  of  speaker  volume  and microphone  sensitivity.  To  minimize  the impact  of  echo,  if  you  raise  speaker volume,  please  be  sure  to  lower microphone sensitivity, and vice versa.   Command 64 Microphone Sensitivity Adjustment    This  function  is  used  to  adjust  microphone sensitivity.  The  microphone  sensibility  only can be adjusted in the two-way mode.       To  set  the  microphone  sensitivity  with  a number,  ranging  1  to  5.  This  value represents  the  received  sound  source range. The higher the value, the wider range of  sound  source.  Factory  default  is  set  as (3).      Please refer to programming command table section for configuration. <NOTE>   The  sensitivity  level  in  the  Listen  In  or Talk-Only  mode  is  adjusted  for  the  best communication quality. It is fixed and can not be changed.  Echo  volume  varies  depending  on adjustment  of  speaker  volume  and microphone  sensitivity.  To  minimize  the impact  of  echo,  if  you  raise  speaker volume,  please  be  sure  to  lower microphone sensitivity, and vice versa.  Command 66 Set Guard Time Delay Time for Fall Sensor    This  command  is  used  to  set  the  Guard Time Delay time for fall sensor.    CTC-1052  can  be  programmed  to  delay alarm reporting triggered by a fall detection from (00) (instant reporting) to (99) seconds.
17   During this time  period,  a continuous  series (1  beep  every  0.5  second)  of  beeps  will  be emitted to alert user.   If  a  false  alarm  is  triggered  by  a  fall detection,  it  can  be  cancelled  within  the Guard  Time  Delay  by  pressing  the  Active Button of the Fall Sensor for 4 seconds.  Function Selection  Result (00)  INSTANT REPORTING(01) - (99)  DELAY   Factory Default is (15), 15 SECONDS.  <NOTE>  This  command  is  used  if  a  fall  is detected.   If  an  emergency  alarm  is  triggered  by pressing  the  Active  Button  on  Fall sensor,  the  guard  time  delay  time  is determined by Command 42.  Command 67 Setting the Help Arrived Timer   This command is used to set the countdown timer  for  CTC-1052  to  resend  the  alarm report  if  no  help  has  arrived  after  the  initial report  is  made  (meaning  the  reset  button has  not  been  pressed  before  the  timer expires).   Function Selection Result (01)-(15)  1-15 MINUTES  Factory default is (15), 15 MINUTES.    <NOTE>  The Help Arrived function (Command 33) must  be  set  as  ON  for  this  function  to work. Command 71-72  Auto-Answer Numbers #1 & #2   Used  to  program  the  1st  &  2nd  Auto-Answer Numbers 1 and 2 respectively.    To  program  Auto-Answer  Number  1:  enter (71)  followed  by  (#).  After  one  short  beep, enter (telephone number) followed by (#). If  the  number  is  successfully  programmed, the  telephone  handset  will  emit  one  short beep. If  the  number  is  unable  to  be  programmed, the Control Panel will emit one long beep.    Auto-Answer Number 2 can be programmed using  the  same  method,  except  command (71) is replaced by (72). <NOTE>  Up  to  20  digits  including  ()  are allowed for each telephone number. Delete Telephone Number:  To delete Auto-Answer Number 1, enter (71) followed  by (#),  after  one short  beep, enter another (#).  If  the  number  is  successfully  deleted,  the telephone handset will emit one short beep. If  the  number  is  unable  to  be  deleted,  the Control Panel will emit one long beep.  Auto-Answer Number 2 can be erased using the  same method,  except  command  (71)  is replaced by (72).  Command 75 Help Not Arrived Call   If  help  has  not  arrived  after  sending  the alarm report for 4 times, CTC-1052 will dial the  telephone  number  programmed  by Command  75  and  open  two-way communication when the call is answered.    Enter  a  telephone  number  followed  by  (#) to program the telephone number. <NOTE>  When you program the phone number, entering  ()  will  cause  a  3-second pause  is  for  a  switchboard  system, extension, etc.   The  telephone  number  can  contain  up to 20 digits, including ().  The  Help  Arrived  function  (Command 33) must be set as ON for this function to work.  CTC-1052  only  dials  this  telephone number  once.  If  this  phone  call  fails, CTC-1052 will not try again.
18 Command 76  Call Progress Tone  This  command  is  used  to  turn  on/off  the dialing  tone  of  phone  calls  while  making alarm reporting. Function Selection  Result (0)  OFF (Disable) (1)  ON <NOTE>  When this function is set to ON, you will hear  a  dialing  tone  from  the  speaker indicating the status of phone calls.  When  this  function  is  set  to  OFF,  you will  not  hear  the  dialing  tone  of  phone calls.  This  function  will  be  disabled  if Command 35 is set as Enable.   This  function  will  be  disabled  if  alarm activation  is  made  from  a  Silent Device (learnt using Command #93).  Factory default is (0), OFF.  Command 77  Speech Report ACK  A  two-way  communication  is  established when  a  call  is  made  from  CTC-1052  to  the Monitoring  Center  by  sending  out  a  speech report.  When  speech  report  is  set  to  (0),  press  any DTMF key for panel to regard speech reporting successful.  When  speech  reporting  is  set  to  (1),  off-hook phone  for  panel  to  regard  speech  reporting successful.  Factory default is (0), Any DTMF. Function Selection  Result (0)  Any DTMF (1)  OFF-HOOK  Command 78  Mobility Time Out Warning  When  Mobility  Time  expires  and  no  reset signal is received, CTC-1052 will emit a long beep  every  5  minutes  in  30  minutes.  This warning can be enabled or disabled.  Factory default is (1), Enable. Function Selection  Result (0)  Disable (1)  Enable  Command 80 Remove Devices    CTC-1052  can  be  programmed  to  remove ALL  previously  learnt  devices  by  entering (80) followed by (#).  After  entering  command  (80)  (#),  the system  will  immediately  emit  an acknowledging  beep  over  the  phone. Continue  to  hold  the  phone  set  until  you hear  the  second  acknowledging  beep  after 12 seconds.  Command 93   Learn-In Silent Pendant  <NOTE>  This  command  is  not  available  in Remote Programming Mode.  Only  one  Silent  Pendant  can  be  learnt  into CTC-1052 by using Command #93.  For learning Silent Pendant:  Step 1: Enter 93 + # on the phone set, then a  short  beep  will  be  heard  via  the phone set. (If no command is dialed, CTC-1052  will  exit  Programming mode  automatically  and  return  to idle mode). Step 2: Press  the  Pendant  Button  within  20 seconds.   Learning  can  only  be  completed within  the  signal  reception  range  of CTC-1052.
19  If  no  signal  is  received  within  20 sec, CTC-1052 will emit a long beep and  automatically  returns  to Programming mode.  Step 3: CTC-1052  will  emit  2  beeps  to indicate that Silent Pendant is learnt-in successfully.  Adding a Pendant for a second time is  prohibited  unless  it  is  removed from the system first.   If one long  beep is emitted instead of 2 beeps, it indicates:   The device has already been learnt-in.   Another device has been learnt-in before. <NOTE>  When  CTC-1052  received  the  alarm signal  from  the  Silent  Pendant,  it  will not  emit  any  warning  beeps  during Reporting and Guard time period.  Command 94   Learn-In Device <NOTE>  This  command  is  not  available  in Remote Programming Mode.  Up  to  17  devices  can  be  learnt  into  CTC-1052 by using Command #94.  The  available  devices  that  can  be  learnt-in    Command #94 are:   PIR Sensor  ----- PIR   Smoke Detector ---- SD   Carbon Monoxide ---- CO   Fixed Panic Button ---- PB   Wrist Transmitter ---- WTR   Pendant Transmitter ---- WTR   Water Sensor ---- WS    Fall Sensor  Step 1: Enter 94 + # on the phone set, then a  short  beep  will  be  heard  via  the phone set. (If no command is dialed, CTC-1052  will  exit  Programming mode  automatically  and  return  to idle mode). Step 2: Press the learn button on the device within 20 seconds.   Learning  can  only  be  completed within  the  signal  reception  range  of CTC-1052.  If  no  signal  is  received  within  20 sec, CTC-1052 will emit a long beep and  automatically  returns  to Programming mode.  Step 3: CTC-1052  will  emit  2  beeps  to indicate  the  device  is  learnt-in successfully.  Adding a Pendant for a second time is  prohibited  unless  it  is  removed from the system first.   If one long  beep is emitted instead of 2 beeps, it indicates:   The device has already been learnt-in.   When an 8th device is attempted to learn-in.  Step 4: Repeat  steps  1-3  until  all  devices are learnt-in. <NOTE>  Adding  a  device  for  a  second  time  is prohibited unless it is removed from the system first.  If the Follow  on or Call  Back function is set by Command  38,  the  Control Panel  will  follow  the  preset  parameter to open the two-way communication.
20 Command 98   Factory Default Reset    To  Reset  CTC-1052  to  factory  default settings, enter (98) and then (#).    After  one  short  beep,  continue  by  entering ()  and  then  end  with  another  (#),  one beep will be heard for termination.  Once  the  Factory  Default Reset is executed,  all  the  programmed  data  is returned  to  its  default  value  and  all  the devices  that  have  been  learnt-in  are removed.  You  have  to  do  the  programming and learn-in the device one by one again. Command 99   Exit Programming Mode   Enter  (99)  and  (#),  after  one  short  beep, CTC-1052 exits the Programming Mode and returns to idle mode.                  3.3. SMS Remote Programming <NOTE>  Prior  to  procced,  please  be  reminded  to change the language setting of your mobile phone to English. Step 1: Use  your  handset  and  go  into  the  SMS edit screen.  Step 2: Enter  the  SMS  keyword  (default  is PROG). Step 3: Enter a space. Step 4: Enter  the  access  code  (default  is  1111 as defined by Command 40). Step 5: Enter a space. Step 6: Enter the programming command. Step 7: Editing is complete; you may send to the Control Panel. <EXAMPLE>  <NOTE>  For a complete list of SMS commands, please  refer  to  section  5.5.  CTC-1052 SMS  Remote  Programming Command Table.    E.g. PROG_1111_TEL1:0227940001 PROG    SMS Keyword __   Space 1111   Access Code __   Space TEL1   Telephone number 1 :  Colon 0227940001  Programming data/option
21 4. Operation 4.1. Idle Mode When the system  is in Idle  Mode, CTC-1052 is ready to execute the following functions:  4.1.1. Answering Incoming Phone Calls This  function  is  only  available  when  Command #31 is set as ON (factory default is OFF).   For an  Incoming telephone  call, CTC-1052 will emit cycles of 2 quick beeps.   User can answer the call either by pressing the  Active  button of WTR, PB, or Fall Sensor  or  the  Red  Help  Button on CTC-1052.  Once CTC-1052  answers  the call,  it will  open  a  Two-Way  Voice Communication.  The  Red  Help  Button illuminates.   You  can  use  the  following  DTMF commands  to  change  the communication type: DTMF (1) to TALK ONLY Enter  DTMF  (2)  to  open  TWO-WAY VOICE COMMUNICATION Enter DTMF (3) to LISTEN-IN ONLY    Enter (7) to Speaker Volume Control and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication mode(not in TALK ONLY mode).   Enter (8) to Microphone Sensitivity Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “Two-Way” communication mode.    If the speaker volume and microphone sensitivity was adjusted, the adjusted value will be kept for the next communication.   To  hang-up,  press  either  the Active button of WTR, PB, or Fall Sensor, or the  Green  Reset  Button  on  CTC-1052.    To  hang-up  as  the  caller,  he/she  can press DTMF 9 or just put the handset back into the base cradle.   30 minutes is allowed for each call.  Auto-Answer Numbers The  Control  Panel  can  program  up  to  2  Auto-Answer  Numbers.  If  a  user  calls  the  Control Panel using an auto-answer number, the Control Panel will pick up the call and instantly open up a two-way communication with the caller. The  Control  Panel  will  auto-answer  calls  from the auto-answer numbers and are unaffected by Command #31. Please refer to Command #71 & #72  or  the  SMS  Programming  table  (5.5. SMS Remote Programming Command Table)  on how to program these numbers.  4.1.2. AC Power Check Up    If  the  AC  Power  failure  is  detected  for  10 seconds  or  longer,  the  GREEN  LED  starts to flash as a visual warning to the user and voice  prompt  “Power  failure,  check  power cord.”  3G/LTE/3G/LTE  module  will  be turned  off  to  conserve  power.  Remote Programming will thus become unavailable. 3G/LTE/3G/LTE module  will only  be turned on  when  activated  from  the  Control  Panel side.   When  AC  Power  resumes,  the  GREEN LED  will  turn  on  again,  and  will  voice prompt “Power restored.”    If  the  AC  Power  failure  lasts  for  an  hour, CTC-1052 will send an AC Failure report to the Monitoring Center.    After the Power restoration lasts more than one hour, CTC-1052 will report AC Restore to the Monitoring Center.    During  the  AC  Power  failure  period,  the Call-Back  function  are  automatically disabled. 4.1.3. CTC-1052 Low Battery   CTC-1052  continuously  checks  its  own Battery  Condition  30  minutes  after powering up.    When the low battery condition lasts for 4 - 6  mins,  CTC-1052  will  report  to  the Monitoring  Center  and  the  GREEN  LED flashes slowly.   After  the  battery  voltage  is  restored  and lasts  for  12  hours,  CTC-1052  will  send Battery  Restore  report  to  Monitoring Center  and  the  GREEN  LED  returns  to steady ON.
22 4.1.4. CTC-1052 Battery Disconnection   CTC-1052  can  detect  the  absence  of battery in the following cases:   Battery switch OFF   Battery not connected   Battery failure.     When  the  battery  disconnection  lasts  for 10-15 minutes, CTC-1052 will report to the Monitoring  Center  and  the  GREEN  LED flashes slowly.   After  the  battery  is  restored  for  10-15min, CTC-1052 will send Battery Restore report to Monitoring  Center and  the GREEN  LED returns to steady ON.  4.1.5. Devices Low Battery   When  CTC-1052  receives  a  battery  low signal from a particular device, it will report to  the  Monitoring  Center  and  the  GREEN LED  will  flash  rapidly  until  the  fault condition is cleared.    Press  the  Green  Reset  Button  on  CTC-1052, the LED will turn on.   If any device Low Battery signal is received again,  the  LED  will  light  up  accordingly. Press  the  Green  Reset  Button  again,  the LED will turn on.   After  the  faulty  battery  is  replaced,  CTC-1052 will immediately send Battery Restore report  to  the  Monitoring  Center  for  that particular device.  4.1.6. Automatic Check-in Report = Periodic Test Call   When CTC-1052 is programmed to send a periodical  check-in  report,  CTC-1052  will report to the Monitoring Center accordingly.   The  Periodic-Check-in  Timer  will  be  reset whenever Programming Mode is entered.  4.1.7. Mobility Timer   In  order  to  check  the  user’s  well  being,  a Mobility  Timer  can  be  set  by  using Command #44.   If  Mobility  Timer  is  set  as  Enable,  a counting down period starts from:   Immediately  after  powering  up  CTC-1052   Exit Programming Mode   After  the  pre-set  Timer  expires,  CTC-1052 will  emit  a  long  beep  and  voice  prompt reminder  “Inactivity  timer  expiring,  please reset.”  at every 5 minutes to notify the user for 30 minutes. (You can enable or disable the long beep sound, see Command 78 for details).   When the Mobility timer is not reset after 30 minutes,  CTC-1052  will  send  a  Mobility Timer  Expired  report  to  the  Monitoring Center.   After  CTC-1052  sends  a  Mobility  Timer Expired  Report,  but  the  Mobility  timer  still not  be  reset,  when  reaching  next  pre-set time,  the  CTC-1052  will  emit  a  beep  at every  5  minutes  to  notify  the  user  for  30 minutes.  Yet,  if  no  reset  action  after  30 minutes,  the  panel  will  send  another Mobility  Timer  Expired  report  to  the Monitoring  center  and  the  step  will repeatedly until Mobility timer is reset.    Mobility  Timer  can  be  reset  by  pressing RESET  button  once  on  CTC-1052  or whenever  a  movement  is  detected  by  PIR Detector.  CTC-1052  will  also  play  a  voice prompt “Inactivity timer reset.” to inform the user.    To disable the Mobility Timer function:   Set Command #44 to 00 (Disable), or,    Press  and  hold  the RESET  button  on CTC-1052 for 16 seconds or longer. <NOTE>  If  no  movement  is  detected  during  preset mobility  time,  CTC-1052  will  send  a  CID event  code  641  with  a  fixed  zone  number 071  regardless  of  the  zones  the  triggered motion detectors occupy.   Disable  the  Mobility  function  in  idle mode: Step 1: When the system is in Idle Mode, press &  hold  the  Reset  Button  for  16 seconds. Step 2: During the 16-sec period, CTC-1052 will emit one  short beep  a  double beep   continuous  three  short  beeps   a long beep.
23 Step  3:  Release  the  Reset  Button  when  you hear  the  last  long  beep;  a  short  beep will  sound  to  indicate  the  mobility function is disabled. <NOTE>  Please  use  Command  #44  to  enable  the Mobility timer again.  4.1.8. Country Code The  Phone  Number  Format  for  each  SIM  card may vary between different Telecom companies. Thus,  you  can  either  check  with  your  Telecom provider  or  follow  the  steps  described  below  to check the correct format. Step 1:  Remove the SIM card from SIM card holder on the Panel, and insert it into a workable mobile phone. Step 2:  Power  on  the  mobile  phone  and  send a test SMS message to another mobile telephone number. Step 3:  Once  the  test  message  is  received, you can then check the phone number format shown in the received message. <EXAMPLE> With the phone number 0987654321, the format should  either  INCLUDE  or  EXCLUDE  Contry Code, which is “886” for Taiwan as below: Step 4.  Remove the SIM card  from the Mobile phone and insert it back into SIM Card holder on Panel. A.  If  the  Phone  Number  Format  EXCLUDES Country Code, please skip this section. B.  If  the  Phone  Number  Format  INCLUDES Country  Code,  please  proceed  to  SMS Remote Program and send in this format:  “PROG 1111 REPLA:886&0”   Where:  PROG = SMS Keyword  1111 = Access Code  REPLA = SMS command for Country Code   886 = number to be replaced  0 = number to substitute   After  this  is completed, Country Code “886” will be replaced by “0”.    INCLUDE  Country Code  +886987654321EXCLUDE Country Code  0987654321
24 4.2. Alarm Activation   When an alarm is triggered, CTC-1052 will enter  the  Guard  Time  Delay  period  (see Command  42).  Both  Red  LED  and  Red Help Button backlight will turn on.   During  the  Guard  Time  period,  pressing the Green  Reset  Button on CTC-1052  will  stop  alarm  reporting and return to Idle Mode.   If the  Guard  Time Delay is  set  as  00,  CTC-1052 will dial immediately.   An  alarm  report  can  be  canceled  anytime by  pressing  the  Green  Reset  Button  on CTC-1052.  Call Progress Tone     Once Guard Time Delay expires, CTC-1052 will  summon  help  based  on  the programmed  reporting  method.  If  Call Progress  Tone  is  set  as  On,  dailing  tones will be heard once the CTC-1052 goes off-hook.  Guard Time Delay  Guard  Time  Delay  time  is  a  time  period programmed  to  delay  alarm  reporting  (by command  #42).  If  a  false  alarm  is  raised, the  user  can  cancel  the  alarm  before  the Control Panel starts reporting.  Emergency  alarms  activated  by  Smoke Detectors  (SD),  Carbon  Monoxide Detectors  (CO)  and  Water  Sensors  (WS) do not have Guard  Time Delay and will be reported  immediately.  CTC-1052  will  play voice  prompt  “Fire  Alarm,”  “Carbon Monoxide  Alarm,”  “Water  Leak  Alarm”  to inform the user of the alarm at hand.  During this time period, a continuous series of beeps (1 beep every 0.5 second) will be emitted  and  voice  prompt  “Emergency  call was pressed” to alert the user(s). <NOTE>  The Guard Time Delay triggered from a fall  detection (of  a  Fall  Sensor)  has  its own  timer  (programmed  using Command 66). The CTC-1052 will play voice  prompt  “A  fall  has  been detected,”  to  notify  the  user;  and  “Fall detection  has  restored,  cancelling  help call”  voice  prompt,  when  fall  detection has been cancelled.  Confirmation Beeps   After  Guard  Time  expires,  CTC-1052  will summon  help  based  on  the  programmed reporting  method.  The  Control  Panel  will start  emitting  a  continuous  confirmation beeping  sound  (about  1  beep  every second) and voice prompt “Emergency call in  progress”  to  indicate  that  the  call  is  in progress.   The  Control  Panel  will  emit  Confirmation beeps  and  voice  prompt  during  the following situations:   After  the  Control  Panel  dials  out  to summon help and until handshake (for Digital Reporting Method).   After  the  Control  Panel  dials  out  to summon  help  and  until  the  call  is answered  (for  Speech  Reporting Method).   When the first reporting failed, and the Control Panel retries.   The  Control  Panel  stops  emitting confirmation  beeps  once  the  first  reporting succeeded and it is in the process of back-up reporting.  4.2.1. GPRS Reporting Method   Please  program  GPRS  Report  settings  via SMS Remote Programming Commands for GPRS  Reporting  Methods.  Below  are  the settings required for GPRS reporting:  Access  Point  Name  (APN):  the  name  of an  access  point  for  GPRS.  Please  inquire your  SIM  card  service  provider  for  your APN.  User  Name:  offered  by  your  SIM  card service  provider. Please  inquire  your service provider  for  your  GPRS username. If  no  username  is  required,  you  may  skip this step.  Password:  offered  by  your  SIM  card service  provider. Please  inquire  your service  provider  for  your  GPRS  password. If  no  Password  is  required,  you  may  skip this step.  IP  Address:  Central  Monitoring  Station server  IP.  Please  refer  to  5.5. CTC-1052 SMS Remote Programming Table on how
25 to  set  CMS  IP  Address(es)  (SMS Commands: TCIP1 and TCIP2).  Port  Number:  Central  Monitoring  Station server  port  number.  Please  refer  to  5.5. CTC-1052 SMS Remote Programming Table on how to set  Port  Number(s)  (SMS Commands: PORT1 and PORT2).  GPRS/IP  Account  Number:  There  are  2 account  numbers  available  for  GPRS/IP reporting.  Please  refer  to  5.5. CTC-1052 SMS Remote Programming Table on how to  set  GPRS/IP  Account  Number(s)  (SMS Commands: IPAC1 and IPAC2).  To  disable  GPRS  Reporting  Method: by removing  the  IP  address,  GPRS  reporting becomes  ineffective.  Proceed  to  SMS Remote  Programming  and  send  in  this format: “PROG 1111 TCIP1:” Where: PROG = SMS Keyword 1111 = Access Code TCIP1 = SMS command for IP Address (no input value means deletion of characters)   If  Command  33  is  enabled,  the  panel  will enter  Help  Arrived  Mode  after  GPRS reporting.  Please  refer  to  Help Arrived Mode below.  4.2.2. Digital Reporting Method   If Digital Reporting Method is selected, after dialing,  the  Control  Panel  will  report  digital event codes according  to the format of the report (set by Commands 20-24).   If SMS CID reporting is selected, the event codes  will  be  sent  in  the  form  of  a  SMS message to the reporting destination.  Post-Digital-Alarm Operation   After a  successful digital  report, CTC-1052 will  then  follow  the  choice  of  Command #38, to enter Follow-On  and/or  Call-Back mode.      Call-Back Operation   If Command #38  is set as Call-Back (1) or Follow-On  &  Call-Back  (2)  after  alarm reporting,  it  will  then  wait  5  minutes  for Monitoring  Center  Personnel  to  call-back after reporting.  <NOTE>  Call-back option is disabled by default.  If Auto-Answer Number is programmed: If  the  Monitoring  Center  calls  back  within the  5-minute  Call-Back  period  using  an auto-answer number, the Control Panel will pick up the call and instantly open up a two-way communication with the caller. If  at  least  one  Auto-Answer  Number  is programmed,  the  Control  Panel  will  only answer  calls  from  the  Auto-Answer Numbers.  If  no  Auto-Answer  Number  is programmed: If  the  Monitoring  Center  calls  back  within the  5-minute  Call-Back  period,  the  Control Panel  will  automatically  answer  the  call after  the  1st-2nd  rings  and  wait  for  proper Access  Code  (default  is  1111)  and  the  (#) key entry within 12 seconds. Upon  receiving  the  correct  Access  Code and the (#) key, CTC-1052 will then open a Full-Duplex  Communication  to  allow  the caller to communicate directly.  During  a  call-back  communication, Monitoring  center  can  use  the  following DTMF  command  to  control  the  Control Panel:   Enter (1) to TALK ONLY    Enter  (2)  to  open  TWO-WAY  VOICE COMMUNICATION    Enter (3) to LISTEN-IN ONLY   End a Call: enter (9) or (0) to HANG UP or put the handset  back into the base cradle.   Enter  (7)  to  Speaker  Volume  Control and  then  press  (6) or (4)  to  increase or decrease levels of  speaker  volume in  the  “Two-Way”  communication mode(not in TALK ONLY mode).   Enter  (8)  to  Microphone  Sensitivity Control  and  then  press  (6) or (4) to increase  or  decrease  levels  of microphone  sensitivity  in  the  “Two-Way” communication mode.
26   If the speaker volume and microphone sensitivity  was  adjusted,  the  adjusted value  will  be  kept  for  the  next communication.   Press  any  DTMF  key, except  the designated  “hang-up”  keys  to  reset the  communication  time  to  its  preset duration.  Please  note  that  when  a particular  DTMF  key  is  pressed,  its designed  shortcut  function  will  be executed  &  the  communication  time will be extended at the same time.   Pressing  the  Green  Reset  Button can also terminate the call.   The Control  Panel  will  only  allow  one call per call-back mode. Terminating a call  during  call-back  period  will therefore  terminate  the  call-back mode.   A  special  conditioned  call-back  mode is  when  both  Call-Back  mode  and Help  Arrived  mode  are  activated.  For the duration of Help Arrived mode, the Callback  function  is  always  available. The  Monitoring  Center  can  call  CTC-1052  as  many times  as  possible  until Help  Arrived  Mode  is  terminated (Please refer to Help Arrived Signaling section for more details). <NOTE>  If  you  wish  to  enable  a  designed shortcut  function,  please  press  the DTMF keys for over 1 second to enable the function you desire.    Follow On Operation Follow-On options are only available for Digital Reporting methods.   If Command #38 is set as 0, Follow-On, or 2, Follow-On & Call-Back, it will then follow its setting as in Command #45, Follow-On Choice to open Two-way Voice, or, Listen-In, or just waiting for commands.   During the Follow-On period, the Monitoring Center  can  remotely  control  CTC-1052  by the DTMF commands below:   Enter  (7)  to  Speaker  Volume  Control and  then  press  (6) or (4)  to  increase or  decrease  the  levels  of  speaker volume  in  the  “Two-Way” communication  mode  (not  in  TALK ONLY mode).   Enter  (8)  to  Microphone  Sensitivity Control  and  then  press  (6) or (4) to increase  or  decrease  the  levels  of microphone  sensitivity  in  the  “Two-Way” communication mode.    If the speaker volume and microphone sensitivity  was  adjusted,  the  adjusted value  will  be  kept  for  the  next communication.   Press  any  DTMF  key except  the designated  “hang-up”  keys  to  reset the  communication  time  to  its  preset duration.  Please  note  that  when  a particular  DTMF  key  is  pressed,  its designed  shortcut  function  will  be executed  &  the  communication  time will be extended at the same time.   Communication  can  be  terminated  by  the following:   DTMF Commands: Contact ID:  9 or 0 Scancom:    5 or 0 Tunstall:       # or 0   Pressing the Green Reset Button.   Automatically  hangs  up  after  the Follow-On Period expires.   The allowable  time duration  for  Follow-On Period  is  set  by  Command  #46  (1-10 mins).   During  Two-way  Voice  Communication,  at 20  &  10  seconds  before  the  Follow-On period  expires,  CTC-1052  will  emit  two beeps  to  alert  both  the  user  and  the Monitoring Center Personnel. <NOTE>  If  you  wish  to  enable  a  designed shortcut  function,  please  press  the DTMF keys for over 1 second to enable the function you desire. The  DTMF  commands  for  different  digital reporting are listed below:  1. CONTACT ID FORMAT:   Enter (1) to TALK ONLY   Enter (2)  to  open  TWO-WAY  VOICE COMMUNICATION    Enter (3) to LISTEN-IN ONLY   End  a  Call:  enter  (9) or (0) to HANG
27 UP or just put the handset  back  into the base cradle. 2. SCANCOM FORMAT:   Enter (1) to LISTEN-IN ONLY   Enter (2) to TALK ONLY   Enter (3)  to  open  TWO-WAY  VOICE COMMUNICATION   End  a  Call:  enter  (5) or (0) to HANG UP or put the handset  back into the base cradle.   Enter (*) to TOGGLE 3. TUNSTALL FORMAT:   Enter (C) to TALK ONLY   Enter (*) to LISTEN-IN ONLY   Enter (3)  to  open  TWO-WAY  VOICE COMMUNICATION   End a Call:  enter (#) or (0) to HANG UP or put the handset  back into the base cradle.  4.2.3. Help Arrived Mode This function is available for Digital reporting, SMS reporting and GPRS reporting methods, and when Help Arrive Signaling (Command #33) is set to enable.    Help  arrived  mode  will  be  activated after Contact ID code 100, 101 or 120 is  reported.  CTC-1052  will  start counting  down  the  Help  Arrive  Timer according to the  length of time  set by Command  67.  The  Red  Help  Button starts flashing.   The Help Arrived Timer starts as soon as  the  first  CID  reporting  finishes (even  when  the  Control  Panel  has started  reporting  the  next  report destination).   If  the  Green  Reset  Button  is  not pressed  before  the  timer  expires, CTC-1052  will  send  the  alarm  report again  to inform  the  Monitoring  Center that no help has arrived.   After  sending  the  alarm  report  for  4 times  and  that  the  Green  Reset Button is still not pressed, CTC-1052 will  dial  the  telephone  number programmed  by  Command  75  and open  two-way  communication  when the  call  is  answered.  If  the  call  is  not answered,  CTC-1052  will  end  the report,  retry  no  more,  and  return  to idle mode.   When  help  has  arrived,  the  Green Reset  Button  can  be  pressed  twice quickly to send a Help  Arrived Mode Canceled  report  to  the  Monitoring Center  (if  the  emergency  is  resolved and no further observation is needed). The  Red  Help  Button  will  stop flashing  and  CTC-1052  will  return  to idle mode   When  help  has  arrived,  pressing  the Green Reset Button once will enable CTC-1052  to  send  a  Nurse  Present report  to  the  Monitoring  Center  (if further  observation  /  treatment  is needed).  The  Red  Help  Button  will continue  to  flash.  The  Help  Arrived Timer  will  be  reset  and  start  counting down from the beginning again.   When  the  nurse  has  completed treatment,  he/she  should  press the  Green  Reset  Button  again to send a Nurse Finished report to  the  Monitoring  Center.  The Red  Help  Button  will  stop flashing  and  the  Help  Arrived Timer  will  stop  counting  as  the system returns to idle mode   If  the  nurse  needs  more  help, he/she  should  press  the  Red Help  Button  to  send  a  Nurse Needs  Help  report  to  the Monitoring  Center  to  call  for more help.   If the Green Reset Button is not pressed  (to  send  a  Nurse Finished  report)  after  sending  a Nurse  Present  report,  CTC-1052  will  continue  to  resend  the Nurse  Present  report  when  the Help Arrived Timer expires.  After sending the Nurse Present report for 4 times and  the Green Reset  Button  was  not  pressed during this period, CTC-1052 will dial  the  telephone  number programmed  by  Command  75. When  answered,  a  Two-way communication  is  established.  If the  call  is  unanswered,  CTC-1052  will  stop  reporting completely  and  return  to  idle mode.
28   If  both  Call-Back  mode  and  Help Arrived  mode  are  enabled,  for  the duration  of  Help  Arrived  mode,  call-back  mode  is  always  on  and  the Callback  function  is  always  available. The  Monitoring  Center  can  call  CTC-1052  as  many  times as  possible  until Help Arrived Mode is terminated.   Calls established in help arrived mode can  be  terminated  by  pressing  DTMF 9  or  0  on  the  caller  handset or pressing the Green  Reset  Button on the Control Panel.   The  Help  Arrived  Timer  is  paused during Call-Back communications.   The  control  panel  will  still  remain  in help  arrived  mode  (and  call-back mode)  after  the  call  and  until  Help Arrived Mode is terminated.  4.2.4. Speech Reporting Method   If  Speech  Reporting  Method  is  selected, after dialing, CTC-1052 will open a two-way voice  communication  between  the  Call Recipient  and  CTC-1052  for  1-10  minutes (set by Command #46).    At 20 & 10 seconds before the time period expires,  CTC-1052  will  emit  two  beeps  via the telephone handset to alert the user.   If  the  Call  Recipient  needs  more  talk  time, they  can  press  any  keys  except  9  or  0  on their phone set to reset the communication time to its preset duration.   The Monitoring Center can remotely control CTC-1052 by the DTMF commands below:   Enter (1) to TALK ONLY    Enter  (2)  to  open  TWO-WAY  VOICE COMMUNICATION    Enter (3) to LISTEN-IN ONLY   Enter (9) or (0) to end the call   Enter  (7)  to  Speaker  Volume  Control and  then  press  (6) or (4)  to  increase or decrease levels of  speaker  volume in  the  “Two-Way”  communication mode (not in TALK ONLY mode).    Enter  (8)  to  Microphone  Sensitivity Control  and  then  press  (6) or (4) to increase  or  decrease  levels  of microphone  sensitivity  in  the  “Two-Way” communication mode. <NOTE>  Speech  Reporting  made  under  Silent Mode  or  using  a  Silent  Device  will automatically  be  switched  to  Listen-in, but  the  call  recipient  can  press  DTMF keys  (as  listed  above)  to  change modes.   If  Speech  Reporting  is  set  to  0,  press  any DTMF  key,  for  panel  to  regard  the  report successful.   If  Speech  Reporting  is  set  to  1,  off-hook phone  for  panel  to  regard  reporting successful.   If  the report  was  unsuccessful, the  Control Panel will keep on dialing the CMS number conditioned  by  Retry  Method  described below.  4.2.5. Report Sequence   There are 6 reporting destinations available and  the  Control  Panel  will  report sequentially  according  to  the  following report sequence: GPRS #1, GPRS #2, Tel. #1, Tel. #2, Tel. #3 to Tel. #4.   4  reporting  methods  are  available:  GPRS, Digital  (that  includes  CID,  Scancom, Tunstall), SMS CID and Speech Reporting.  Report and Retry   When  the  panel  is  reporting,  the  Red  LED will  stay  turned  on  while  the  Red  Help Button backlight dims.   If  an  emergency  event  occurs  while  the system is going through a status report call sequence,  the  system  will  immediately pause the status report sequence, and start the  emergency  report  sequence.  The paused  status  report  sequence  will  start reporting  again  when  the  emergency report(s)  is  completed.  Any  other  status events  happened  before  the  emergency event  will  also  wait  until  emergency  report is completed. Emergency Report: If GPRS reporting, Digital Alarm reporting, SMS CID  reporting  and  Speech  Reporting  methods are  set,  the  Control  Panel  will  report  according to the following rules: 1.  Control  Panel  will  retry  one  report destination for a maximum of 5 times.
29 2.  Control  Panel  will  retry  all  report destinations up to 15 times in total. 3.  If more than 1 report destinations are set to a report method (e.g. Digital), the panel will consider  the  report  method  to  be successful  if  reporting  to  one  of  the destinations  succeeds.  Control  Panel  will completely  stop  reporting  to  this  report method after receiving a successful report. 4.  If  any  report  method  fails  after  the  total  of 15 retries,  the Control  Panel  will pause  for 10  minutes  before  restart  reporting.  Only failed report method(s) will be retried During  the  10-minute  pause,  CTC-1052 returns to normal mode with Red LED on:    Press  the  Green  Reset  Button to terminate the reporting.   If  new  event  happens,  CTC-1052 starts the reporting immediately. 5.  The  control  panel  will  not  stop  reporting until  receiving  at  least  1  successful  report from each report methods Examples: Example  1:  If  one  destination  is  set,  the panel will report as shown below: 1 > 1 > 1 > 1 > 1  >  Wait  10  minutes  and restart reporting Example  2: If  two  destinations are  set,  the panel will report as shown below: 1 > 2 > 1 > 2 > 1 > 2 > 1 > 2 > 1 > 2 > Wait 10 minutes and restart reporting Example  3:  If  six  destinations  are  set,  the panel will report as shown below: 1 > 2 > 3 > 4 > 5 > 6 > 1 > 2 > 3 > 4 > 5 > 6 > 1 > 2 > 3  > Wait  10  minutes  and restart reporting  Example  4:  If  destinations  1  and  2  utilize digital  report  method  while  destination  3 utilizes speech report method: 1 > 2 > 3 > 1 > 2 > 3 > 1 success > 3 > 3 > 3 > End of report Status Report Status  report  will  report  according  to  the  rules described  in  Emergency  Report,  except  that there  will  only  be  a  maximum  of  15  retries regardless  of  whether  the  reports  were successful or not.  4.3 Walk Test (Range Test) Walk  Test,  or  Range  test,  is  a  test  to  check whether  learned-in  devices  are  within  signal range. You can  conduct Walk Test  in CTC-1052 under 3 different modes as listed below. 4.3.1. In Learning Mode Learning Mode is applicable to all devices. Step 1.  From  Idle  Mode,  press  and  hold  the Green  Reset  Button  of  the  CTC-1052. When pressed, the CTC-1052 will emit one  beep  sound  initially,  and  then  will emit a double beep on the 6th second. Step 2.  Release the Green Reset Button at the voice  prompt  “Release  the  Green button,  Ready  to  learn  sensor.”  CTC-1052  is  now  in  learning  mode  and  the Red LED will start flashing. Step 3.  Move  the  device  to  your  desirable location  in  the  house,  and  press  the Learn/Test  button  of  the  device  to observe the range of its operation. Step 4.  If  CTC-1052  responds  with  one long beep,  then  the  particular  device  is within the operation range. Step 5.  To  exit  Learning  Mode,  press  both RESET and HELP buttons at the same time.  Otherwise,  CTC-1052  will  exit Learning  mode  automatically  after  5 minutes of inactivity. 4.3.2. In Walk Test Mode Walk  Test  Mode  is  only  applicable  to  Smoke Detector (SD), Carbon Monoxide Detector (CO), Motion Sensor (IR),  and Water Sensor (WS). Step 1.  Upon  exiting  Learning  Mode,  CTC-1052 will automatically enter Walk Test Mode for the devices mentioned above (SD, CO, IR, WS). Step 2.  Move  the  device  to  your  desirable location  in  the  house,  and  press  the TEST  button  to  observe  the  range  of its operation. Step 3.  If  CTC-1052  responds  with  one long beep,  then  the  particular  device  is within the operation range. Step 4.  CTC-1052  will  automatically  exit  Walk Test Mode after 3 minutes.
30 4.3.3. In Idle Mode Idle Mode is only applicable to Smoke Detector (SD),  Carbon  Monoxide  Detector  (CO),  Motion Sensor (IR),  and Water Sensor (WS). Step 1.  Press  the  Test  button  of  the  devices mentioned  above  (SD,  CO,  IR,  WS), and  a signal  will  be  sent  to CTC-1052 indicating  it  is  ready  to  conduct  Walk Test.  Step 2.  Within 30 seconds, Move the device to your  desirable  location  in  the  house, and  press  its  TEST  button  again  to observe the range for its operation. Step 3.  If  CTC-1052  responds  with  one long beep,  then  the  particular  device  is within the operation range. Step  4.  Please  wait  for  at  least  30  seconds before  conducting  Walk  Test  for another device under Idle Mode.                         4.4 Global Test  Global  Test  is  used  to  test  if  the  complete system is working properly.    To do the Global Test: Step 1.  Press  the  Green  Reset  Button once. Step 2.  Within  5  seconds, press  Pendant button.  Step 3.  CTC-1052  will  emit  a  short  beep and report to Monitoring Center.  4.5 Factory Reset CTC-1052 will clear all programmed parameters by the following sequence: Step 1.  Unplug  the  power  cord  from  the  DC Jack. Step 2.  Slide  the  Battery  Switch  to  OFF position  (or  the  opposite  direction  of the ON marking). Step 3.  Plug  the  power  cord  into  the  DC  jack while  holding  down  both  the  HELP & RESET buttons, until one long beep is heard,  indicating  that  the  Factory Reset is successful.  Step 4.  Release both buttons. Step 5.  Unplug and replug the power cord. The Control Panel will emit 2 beeps. Step 6.  Slide  the  Battery  Switch  back  to  ON position again. <NOTE>  Once  the  Factory  Reset  is  executed,  all the  programmed  data  is  returned  to  its default value  and all  the devices  that have been learnt-in are  removed.   You will have to  do  the  programming  and  learn-in  the devices one-by-one again.
31 5. Appendix 5.1. CID Event Code The message composition for CID Event code is in the form: ACCT MT QXYZ GG C1C2C3    And is explained in the following table:   100 - Panel emergency  When Red HELP button is pressed.  101 - Personal emergency  When  the  Wrist  Transmitter  / Emergency  Pendant  (WTR)  or  Fall Sensor is pressed.  102 - Inactivity   If  no  sudden  movement  within  10 seconds after fall detection, an inactivity code  will  be  sent  to  Central  Monitoring  Station.       111 - Smoke emergency  When  the  Smoke  Detector  (SD)  is triggered.  When  the  Test  Button  of  the  Smoke Detector (SD) is pressed.   120 - Fall emergency  When Fall Sensor is triggered   147 - Sensor Supervisory Failure  When  CTC-1052  is  unable  to  receive the  signal  transmitted  from  the  Wrist Transmitter  for  a  pre-set  period  by Command #49, the Green LED flashes every 2 seconds.  154 - Water emergency   When Water Sensor (WS) is triggered   162 - Carbon Monoxide emergency   When Carbon Monoxide Detector (CO) is triggered  When  the  Test  Button  of  Carbon Monoxide Detector (CO) is pressed.   301 - Panel AC Failure  When AC power fails for more than 10 sec,  the  Green  LED  flashes  every  sec with a beep every 30 seconds.  302 - Panel Low battery  When  CTC-1052  is  under  Low  Battery status,  the Green  LED flashes  every  2 seconds.  311 - Panel Battery Disconnection   When  CTC-1052  is  under  Battery  Not Connected  status,  the  Green  LED flashes every 2 seconds.  373 - Smoke Low Battery  When  Smoke  Detector  is  under  Low Battery  Status,  the  Green  LED  flashes every 2 seconds.  380 - WTR Low Battery  When  Wrist  Transmitter  /  Emergency Pendant  (WTR)  is  Low  on  Battery,  the Green LED flashes every 2 seconds.  383 - IR Tamper open  When the IR Tamper is opened.  384 - Other devices Low Battery Where     ACCT  =  4 Digit Account number (0-9) MT  =  Message Type, 18H. Q  =  Event qualifier, which gives specific event information: XYZ  =  Event code (3 Hex digits 0-9, B-F) GG  =  Group or Partition number (00H) C1C2C3   =  1. For devices: area + zone    C1 = Area number 0=Area 1,1= Area 2 C2C3 = Zone number 001 Area 1, Zone 1 002 Area 1, Zone 2 ………………….. 080 Area 1, Zone 80
32  When  other  devices  are  under  Low Battery  Status,  the  Green  LED  flashes every 2 seconds  602 - Periodic test report  When  CTC-1052  reports  Periodic  test call to monitoring Center.  606 - Follow-On Function  When CTC-1052 receives kiss-off from Monitoring  Center  for  opening  Speech channel.    611 - Global test   When CTC-1052 reports Global Test to Monitoring Center.  641 - Mobility  When CTC-1052 makes Mobility  Timer Expired reporting. <NOTE>  This event code will be sent with a fixed zone number of 071  661  -  Nurse  arrived/nurse  finished  his work   When  the  nurse  arrives  within  the preset  time  and  presses  the  green reset  button.  The  event  qualifier  Q  is “1”.  When  the  nurse  finishes  treatment  for the  caller  and  presses  the  green  reset button  again.  The  event  qualifier  Q  is “3”.  If  the  nurse  has  pressed  the  green reset button once in help arrived mode but did not press the green reset button again within the preset time to end help arrived  mode,  CTC-1052  will  send  this event  code  with  the  event  qualifier  Q “1” every 15 minutes for four times.   662 - Nurse needs help   When  the  nurse  needs  more  help  and presses  the  red  help  button  to  call  for assistance.   663 - Helped arrived mode canceled  When the green reset button is pressed twice  in  help  arrived  mode  to  cancel help arrived mode.    5.2. Tunstall Event Code  D#1011  -  Panel  AC  Restored/  Help Arrived  When  AC  power  is  restored  to  CTC-1052.  When  CTC-1052  makes  Help  Arrived reporting.  D#1012  -  Global  test  &  Periodic  test  report  When CTC-1052 reports Global Test to monitoring Center.  When  CTC-1052  reports  Periodic  test call to monitoring Center.  D#1013 - Sensor Supervisory Failure   When  CTC-1052  is  unable  to  receive the  signal  transmitted  from  the  Wrist Transmitter  for  a  pre-set  period  by Command #49.  D#1014 - Device Low Battery  When  devices  are  under  Low  Battery Status, the Green LED flashes every 2 seconds.  D#1015 – Mobility/Inactivity   When CTC-1052 makes Mobility  Timer Expired reporting.  If  no  sudden  movement  within  10 seconds  after  fall  detection,  an inactivity  code  will  be  sent  to  Central Monitoring Station.    D#1016  -  Personal  emergency  or  Fall emergency   When  Wrist  Transmitter  /  Emergency Pendant  (WTR),  or  Fall  Sensor  is pressed.  When a fall sensor is triggered   D#1017 - Panel emergency  When  the  Red  HELP  Panel  button  is pressed.  When Water sensor is triggered.  D#1018 - Smoke emergency  When  Smoke  Detector  (SD)  is triggered  or  Smoke  Detector’s  test button is pressed.   When Carbon Monoxide Detector (CO) is  triggered  or  Carbon  Monoxide
33 Detector’s test button is pressed.     D#1019 - Panel AC Failure  When AC power fails for more than 10 seconds,  Green  LED  flashes  every second with a beep every 30 seconds.  D#1019  –  Panel  Low  Battery  /  Panel Battery Disconnection   When  CTC-1052  is  under  Low  Battery status,  Green  LED  flashes  every  2 seconds.  When  CTC-1052  is  under  Battery  Not Connected  status,  the  Green  LED flashes every 2 seconds.  5.3. Scancom Event Code  515555517  -  Panel  emergency  /  Pendant 1  emergency  /  WS  emergency  /  Fall emergency / WTR / PB emergency  When  the  Red  HELP  Panel  button  is pressed.  When  Pendant  1  is  pressed  or triggered.  When Water Sensor is triggered.  When  Fall  Sensor  is  pressed  or triggered.   When WTR (non Pendant 1 or Pendant 2) or PB is pressed.  555155517 - Pendant 2 emergency  When  Pendant  2  is  pressed  or triggered.  515555518 – Pendant 1 Emergency (Low Battery)  When  Pendant  1  is  pressed  or triggered under Low Battery status.  555155518 – Pendant 2 Emergency (Low Battery)  When  Pendant  2  is  pressed  or triggered under Low Battery status.  551555517 – Mobility/Inactivity   When  CTC-1052  makes  Mobility  Timer Expired reporting.   If  no  sudden  movement  within  10 seconds after fall detection, an inactivity code  will  be  sent  to  Central  Monitoring   Station.  555556558  -  Panel  Low  battery  /  Panel  Battery Disconnection  When  CTC-1052  is  under  Low  Battery status,  the Green  LED flashes  every  2 seconds.  When  CTC-1052  is  under  Battery  Not Connected  status,  the  Green  LED flashes every 2 seconds.  555551557 - AC Failure  When the AC power fails for more than 10  seconds,  the  Green  LED  flashes every  second  with  a  beep  every  30 seconds.  555553557  -  AC  Failure  Restore  /  Panel Low  Battery  restore  /  Panel  Battery Disconnection restore  When  the  AC  power  failure  status  is restored. .  When  the  Panel  Low  Battery  status  is restored.  When the Battery Disconnection status is restored.  515555559  -  Global  test  /  WTR Supervision Failure  When CTC-1052 reports Global Test to monitoring Center.  When  CTC-1052  is  unable  to  receive the  signal  transmitted  from  the  Wrist Transmitter  for  a  pre-set  period  by Command #49.  555555559  -  Periodic  test  report  /  Help Arrived  When  CTC-1052  reports  Periodic  test call to Monitoring Center.  When  CTC-1052  makes  Help  Arrived reporting.  535555557  -  WTR  Supervision  Failure Restore / WS Emergency Restore  When  the  WTR  supervision  failure status is restored.  When  WS  emergency  status  is restored.  555555558 - Device Low Battery  When  devices  are  under  Low  Battery Status, the Green LED flashes every 2 seconds.  555555557 - Device Low Battery Restore
34  When the device Low Battery status, is restored.  155555517 - SD or CO emergency  When  Smoke  Detector  (SD)  is triggered  or  Smoke  Detector’s  test button is pressed.  When Carbon Monoxide Detector (CO) is  triggered  or  Carbon  Monoxide Detector’s test button is pressed.  355555557 - SD or CO emergency restore  When  the  Smoke  Detector  (SD)  or Carbon  Monoxide  Detector  (CO) emergency status is restored.                 FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. (3) This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. (4) The antennas used for this device must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
35 5.4. CTC-1052 Programming Command Table DTMF CHARACTER COMMANDS DTMF ACK  COMMAND OPERATION TERMI- NATOR DTMF ACK  DEFAULT 01#  Bi  Telephone number 1  #  Bi No number 02#  Bi  Telephone number 2  #  Bi No number 03#  Bi  Telephone number 3  #  Bi No number 04#  Bi  Telephone number 4  #  Bi No number 05#  Bi Telephone number & GPRS/IP for alarm report1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4,  5=GPRS1 , 6=GPRS2 #  Bi 1,2,3,4,5,6 06#  Bi Telephone number& GPRS/IP for status report1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4,  5=GPRS1 , 6=GPRS2 #  Bi 1,2,3,4,5,6 10#  Bi Global account number, 4 or 6 or 8 digits  #  Bi No account number11#  Bi 4 or 6 or 8 digits Account number 1 (Tel. Number 1) # Bi No account number12#  Bi 4 or 6 or 8 digits Account number 2 (Tel. Number 2) #Bi No account number13#  Bi 4 or 6 or 8 digits Account number 3 (Tel. Number 3)  #  Bi No account number14#  Bi 4 or 6 or 8 digits Account number 4 (Tel. Number 4) # Bi No account number20#  Bi All formats the same, 0 = Contact ID,1= Scancom, 2 = Tunstall, 3 = Speech, 4 = SMS CID  #  Bi Contact ID 21#  Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall,  3 = Speech, 4 = SMS CID (Tel. Number 1)  #  Bi Contact ID 22#  Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall,  3 = Speech, 4 = SMS CID (Tel. Number 2)  #  Bi Contact ID 23#  Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall,  3 = Speech, 4 = SMS CID (Tel. Number 3)  #  Bi Contact ID 24#  Bi 0 = Contact ID, 1= Scancom, 2 = Tunstall,  3 = Speech, 4 = SMS CID (Tel. Number 4)  #  Bi Contact ID 31#  Bi Ringer enable, 0 = Disable, 1 = Enable  #  Bi Ringer Disabled 32#  Bi Audible fault alert, 0 = Off, 1 = On  #  Bi Off 33#  Bi Help arrived signalling, 0 = Off, 1 = On  #  Bi Help arrived signalling Off 34#  Bi Emergency  button  enable,  0  =  Button  off,  1  =  Button on  #  Bi Emergency button On 35#  Bi Silent Mode, 0 = Silent mode On, 1 = Silent mode Off #  Bi Silent mode Off 37#  Bi AC fault report, 0 = Off, 1 = On  #  Bi On 38#  Bi Follow-On & Call Back Function, 0 = Follow-On, 1= Call-Back, 2= Follow-On & Call-Back  #  Bi Follow-On 40#  Bi Set Access Code  #  Bi 1111 41#  Bi Auto answer for Remote programming,  00 = call twice, 01 - 09 = Auto answer 1 - 9 rings #  Bi 0 42#  Bi Guard  time  delay  for  any  compatible  sensor  (except Fall  Sensor),  00  =  Instant  reporting;  …  99  =  99 seconds #  Bi    10 seconds 43#  Bi Test call, 0 = OFF, 1 = 1 Day, 2 = 2 Days, 3 = 3 Days, 4 = 4 Days. 5 = 5 Days,  6 = 6 Days, 7 = 7 Days, 8 = 30 days #  Bi  No test call
36 DTMF CHARACTER COMMANDS DTMF ACK  COMMAND OPERATION  TERMI-NATORDTMF ACK  DEFAULT 44#  Bi  Mobility time  00= Disable, 01 - 36= 1 - 36 Hours  #  Bi  Mobility time disable 45#  Bi  Follow-On Choice, 0 = Wait command,1 = Listen, 2 = Two way voice communication  #  Bi  Two-way voice communication 46#  Bi Follow-On mode & Two-Way Period, 01=1 min, 02=2mins, 03=3mins, 04=4mins, 05=5mins, 06=6mins, 07=7mins, 08=8mins, 09=9mins, 10=10mins. #  Bi  5 minutes 47#  Bi  Off-set time, 1=1 hour, 2=2 hours, 3=3 hours, 4=4 hours, 5=8hours, 6=12 hours  #  Bi  1 Hour 49#  Bi  Supervision, 0 = disable, 1 = 4 days, 2 = 5 days, 3 = 6 days,4 = 7 days, 5 = 8 days, 6 = 9 days, 7 = 10 days #  Bi  Disable 61#  Bi Check SIM CARD PIN CODE  0: Disable  1: Enable #  Bi  Disable 62#  Bi  Set Input SIM CARD PIN CODE : 4 - 8 digital  #  Bi  Null 63#  Bi Set Speaker Volume   Enter: Mode Number + *+ Speaker Volume Note: Mode Number: 1 digit (2:Two-way) Speak volume: 1 digit (1-5 level) #  Bi  Two way mode: 3 64#  Bi Set Microphone Sensitivity: Note: Mic sensitivity: 1 digit (1-5 level)  Only can be adjusted in the two-way mode.  #  Bi  Two way Mode: 366#  Bi  Guard  time  delay  for  Fall  Sensor,  00  =  Instant reporting; … 99 = 99 seconds   #  Bi  15 sec 67#  Bi  Help Arrived Timer 01-15 = 1-15 minutes  #  Bi  15 minutes 71#  Bi  Auto-Answer Number 1. Up to 20 digits.  #  Bi  No Number 72#  Bi  Auto-Answer Number 2. Up to 20 digits.  #  Bi  No Number 75#  Bi  Help Not Arrived Call  #  Bi No number 76#  Bi  Call progress tone, 0 = Off, 1 = On  #  Bi  Off 77#  Bi  Speech report acknowledgement, 0 = Any DTMF On, 1 = OFF-HOOK  #  Bi  Any DTMF 78#  Bi  Mobility Timeout Prompt, 0= Disable, 1= Enable   #  Bi  Enable 80#  Bi  Remove all device (learnt in Command 91-94)  ---  ---  --- 93#  Bi  Learn-in silent emergency transmitters  ---  Bi Bi  No device 94#  Bi Learn-in smoke detectors, CO detectors, pendants and fixed emergency transmitters, long range pendants ---  Bi Bi  No device 98#  Bi  Load defaults when ** is pressed (DTMF A is heard after defaults have been loaded)  #  Bi  --- 99#  Bi  Exit programming mode       ---
37 5.5. CTC-1052 SMS Remote Programming Command Table  If the SMS Keyword is set as PROG, and Access Code is set as 1111 (factory default). CORRESPON-DING DTMF CHARACTER COMMANDS ITEM  COMMAND  EXAMPLE & USAGE  DEFAULT--- SMS Keyword (Installer) KEYWD  PROG 1111 KEYWD:IPOG To set/change the SMS keyword for installer (4-character)  PROG 01#  Telephone number 1  TELN1 PROG 1111 TELN1:0227940559To set/change Telephone number 1 (Max. 20 digits, Null=to clear Telephone number 1) No number02#  Telephone number 2  TELN2 PROG 1111 TELN2:0227940559To set/change Telephone number 2 (Max. 20 digits, Null=to clear Telephone number 2) No number03#  Telephone number 3  TELN3 PROG 1111 TELN3:0227940559To set/change Telephone number 3 (Max. 20 digits, Null= to clear Telephone number 3) No number04#  Telephone number 4  TELN4 PROG 1111 TELN4:0227940559To set/change Telephone number 4 (Max. 20 digits, Null=to clear Telephone number 4) No number05# Telephone number for alarm report ALMRP PROG 1111 ALMRP:1234To select the number for alarm report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2 1,2,3,4,5,606# Telephone number for status report STARP PROG 1111 STARP:1234To select then number for status report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2 1,2,3,4,5,610# Global account number ACNTG PROG 1111 ACNTG:1234, To set/change the same 4- 6- 8-digit account number for all 4 telephone numbers (Null=to clear 4 Telephone numbers) No account number11#  Account number 1  ACNT1 PROG 1111 ACNT1:1234, To set/change the 4- 6- 8-digit account number for Telephone number 1(Null=to clear account number for Telephone number 1) No account number12#  Account number 2  ACNT2 PROG 1111 ACNT2:1234, To set/change the 4- 6- 8-digit account number for Telephone number 2 (Null=to clear account number for Telephone number 2) No account number13#  Account number 3  ACNT3 PROG 1111 ACNT3:1234, To set/change the 4- 6- 8-digit account number for Telephone number 3 (Null=to clear account number for Telephone number 3) No account number14#  Account number 4  ACNT4 PROG 1111 ACNT4:1234, To set/change t the 4- 6- 8-digit account number for Telephone number 4 (Null=to clear account number for Telephone number 4) No account number20# Reporting method for all 4 Telephone numbers FMATG PROG 1111 FMATG:0 To set the reporting methods for all 4 Telephone numbers 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID 0 = Contact ID21# Reporting method for Telephone number 1 FMAT1 PROG 1111 FMAT1:0To set the reporting method for Telephone number 1 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID 0 = Contact ID22# Reporting method for Telephone number 2 FMAT2 PROG 1111 FMAT2:0To set the reporting method for Telephone number 2 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID 0 = Contact ID23# Reporting method for Telephone number 3 FMAT3 PROG 1111 FMAT3:0To set the reporting method for Telephone number 3 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID 0 = Contact ID24# Reporting method for Telephone number 4 FMAT4 PROG 1111 FMAT4:0To set the reporting method for Telephone number 4 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID 0 = Contact ID
38 31# Ringer enable for incoming calls ENRIN PROG 1111 ENRIN:0 To enable/disable ring tone for incoming calls 0=Disable, 1=Enable 0 = Disable32#  Audible fault alert  FAUTA PROG 1111 FAUTA:0To enable/disable audible fault alert 0=Disable, 1=Enable 0 = Disable33#  Help arrived signalling  HELPA PROG 1111 HELPA:0To enable/disable help arrived signalling 0=Disable, 1=Enable 0 = Disable34#  Emergency button  EMBUT PROG 1111 EMBUT:1To enable/disable the Emergency button to send an emergency alarm report 0=Disable, 1=Enable 1 = Enable35#  Silent mode  SILMO PROG 1111 SILMO:1To enable/disable silent mode 0=Silent mode On, 1=Silent mode Off 1 = Silent mode Off37#  AC fault report  ACRPT PROG 1111 ACRPT:1To enable/disable AC fault report 0=Disable, 1=Enable 1 = Enable38#  Follow-On & Call Back  FOLON PROG 1111 FOLON:0To set the follow-on & call back mode 0=Follow-on, 1=Call-back, 2=Follow-on & Call-back 0 = Follow-on 40#  Set access code  ACCES  PROG 1111 ACCES:1234To change the access code for installer (4-digit)  1111 42#  Guard time delay  GUDTI PROG 1111 GUDTI:10 To set the guard time delay time for a compatible sensor (except Fall Sensor)   00=Instant, 01-99=1-99 seconds 00= instant reporting 10=10 seconds43#  Periodic test call  TESTC PROG 1111 TESTC:0To set the periodic test call 0=Off, 1=1 Day, 2=2 Days, 3=3 Days, 4=4 Days 5=5 Days, 6=6 Days, 7=7 Days ,8=30 Days 0 = Off 44#  Mobility timer  MOBTI PROG 1111 MOBTI:00To set the Mobility timer 00=Disable, 01-36 =1 - 36 Hours 00 = Disable45#  Follow-on choice  LFOLL PROG 1111 LFOLL:2To set the follow-on choice for digital reporting 0=Wait command, 1=Listen 2=Two-way voice communication 2 =Two-way voice comm. 46# Follow-on & two-way period FOLTI PROG 1111 FOLTI:02To set the duration for follow-on & two-way voice communication period 01-10=1-10 minutes  05 =  5 minutes47#  Off-set time  OFFST PROG 1111 OFFST:1To set the off-set time 1=1 Hour, 2=2 Hours, 3=3 Hours 4=4 Hours, 5=8 Hours, 6=12 Hours  1 =  1 Hour 49#  Supervision  SUPPR PROG 1111 SUPPR:0To set the supervision timer 0=Disable, 1=4 Days, 2=5 Days, 3=6 Days 4=7 Days, 5=8 Days, 6=9 Days, 7=10 Days  0 = Disable61# Check SIM card Pin code SIMPE PROG 1111 SIMPE:0To set Check SIM Card Pin Code 0 = Disable , 1 = Enable  0 = Disable62# Input SIM card Pin code SIMPC PROG 1111 SIMPC:0000PROG 1111 SIMPC:12345678 To input SIM CARD Pin Code: 4-8 digits are allowed to be entered.  Null
39 63#  Set speaker volume  SPKVL PROG 1111 SPKVL:2&1-5 To set a communication channel: 2=Two Way   To set the speaker volume with a number, ranging 1-5.The higher the value, the louder the voice.  Default is set as (3) for two-way mode.    Two way: 3 64# Set microphone sensitivity MICSN PROG 1111 MICSN:1-5 To set the microphone volume with a number, ranging 1-5. The higher the value, the wider range the  sound received. Default is set as (3).  Note: only can be adjusted in the two-way mode.   Mic: 3  66# Set guard time for fall sensor FAGUD PROG 1111 FAGUD:01-99 To set the guard time delay time for fall sensor.  00=Instant, 01-99=1-99 seconds  15 sec 67#  Set Help Arrive Timer  HTIME PROG 1111 HTIME:01~15    To set the Hep Arrive Timer.  01-15=1-15 minutes  15 minutes71# Auto-Answer Number 1 CTEL1 PROG 1111 CTEL1: 0227940559To set/change Auto-Answer Number 1 (Max. 20 digits, Null=to clear number) No Number72# Auto-Answer Number 2 CTEL2 PROG 1111 CTEL2: 0227940559To set/change Auto-Answer Number 2 (Max. 20 digits, Null=to clear number) No Number75#  Help Not Arrived Call  HTEL1 PROG 1111 HTEL1:0227940559To set/change No Help Arrived Call (Max. 20 digits, Null=to clear ) No number77#  Speech report ack  SPACK PROG 1111 SPACK:1Speech report acknowledgement. 0 = Any DTMF On, 1 = OFF-HOOK Any DTMF78# Mobility Timeout Prompt MOBBP PROG 1111 MOBBP:1To Enable/Disable Mobility Timeout Prompt  0 = Disable , 1 = Enable Enable ---  Country code  REPLA PROG 1111 REPLA:886&0To replace the Country Code with 0 886  Country Code No country code ---  IP address  TCIP1 PROG 1111 TCIP1:192.168.1.110To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 No IP address---  IP address  TCIP2 PROG 1111 TCIP2:192.168.1.110To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 No IP address---  IP address confirm  COMIP PROG 1111 COMIP:192.168.1.110 (for confirmation) To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255 No IP address---  Port number  PORT1 PROG 1111  PORT1:3301To set/change the port number for the IP address Input 1 to 5 digits No port number---  Port number  PORT2 PROG 1111  PORT2:3301To set/change the port number for the IP address Input 1 to 5 digits No port number---  Port number confirm  COMPO PROG 1111  COMPO:3301 (for confirmation) To set/change the port number for the IP address Input 1 to 5 digits No port number--- GPRS/IP account number IPAC1  PROG 1111 IPAC1:1052 To set/change the GPRS/IP account number (4-10digit) No account number--- GPRS/IP account number IPAC2  PROG 1111 IPAC2:1052 To set/change the GPRS/IP account number (4-10digit) No account number---  Access Point Name  APNSR PROG 1111 APNSR:INTERNETTo set/change the Access Point Name (APN server, 31 digits) No APN---  User name  GPUSE PROG 1111 GPUSE:123To set/change the user name Input 1 to 15 alphanumeric characters No user name ---  Password  GPASS PROG 1111 GPASS:65536To set/change the password Input 1 to 5 digits No password
40 --- Reset to factory default FTSET  PROG 1111 FTSET:YyS   --- 3G/LTE RSSI (3G Version Only) GRSSI  PROG 6336 GRSSI?   ---  Delete Device  DEVDL PROG 1111 DEVDL:SCMDTo delete devices learnt into the panel. SCMD: 80 = delete All Devices.   ---  Add Device  DEVAD PROG 1111 DEVAD:SCMD,IDPROG 1111 DEVAD:94010203A001 To add devices into the panel SCMD: 93 = add silent device  94 = add device  The devices are added sequentially into zone 1-20 ID: The 10-digit device ID (usually labelled on the back of the device)  --- Get Current Panel Settings (3G Version Only) ULOAD PROG 1111 ULOAD:IP address,PORT,IDTo obtain the current panel settings IP address – The IP address to receive the current panel settings. Format: IP:xxx.xxx.xxx.xxx PORT – Enter the port number of the IP address. Format: PORT:xxxxx (up to 5 digits). ID: 5-digit ID number. For Example: PROG 1111 ULOAD:IP:123.123.123.123,PORT:54321,2222   <NOTE> 1.  IP  Address  confirm  (COMIP) & Port  number  confirm  (COMPO)  commands are used for GPRS  server  confiramtion  purpose  only.  They  do  not  change  the  IP  address  nor  the  port number settings. 2.  GPRS  functions can  only  be programed  via SMS  messages,  and the  commands MUST be sent  in  this  sequence:  Country  code    IP  address    Port  number    GPRS/IP  account number  Access Point Name  User name  Password.  One comand per one SMS message. Multiple command in one SMS message is not allowed. 3.  When  setting  IP  Address  Confirm  (COMIP)  and  Port  Number  confirm  (COMPO) commands  together,  the confirmation  will send  to  assigned IP address.  However,  if  COMIP and  COMPO  are  set  respectively  or  one  of  their  commands  is  deleted  or  unset,  the confimation will be sent over SMS to cell phone. 4.  User  and  Central  Monitoring  Station  will  receive  the  SMS  confirmation  message  in  this format:  “Confirmed_PROG_1111_COMIP: 192.168.1.110”, or   “Confirmed_PROG_1111_COMPO: 3301”.  5.  3G/LTE RSSI (3G Version Only) 1.  < RSSI 10, poor signal.  2.  RSSI 15-30 , normal signal. 3.  RSSI 99 , 3G/LTE not connected  6.  To set multiple SMS commands:  1.  Ex:  PROG_1111_TELN1:0227940559_TELN2:0227940559  (underline  represents <space>).  2.  Maximum  of  70  digits,  including  <space>,  are  allowed  to  be  contained  in  a  SMS
41 message sent by the cell phone. 3.  SMS remote programming command can only be sent in the standby mode. 4.  The SMS command is successfully set after getting a confirmation message.
42  Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, Part 22, Part  24,  and  Part  27  of  the  FCC  Rules.  These  limits  are  designed  to  provide  reasonable  protection  against  harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: . Reorient or relocate the receiving antenna. . Increase the separation between the equipment and receiver. . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Consult the dealer or an experienced radio/TV technician for help.  FCC Caution:  To  assure  continued  compliance,  any  changes  or  modifications  not  expressly  approved  by  the  party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices).  FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. This device complies with Part 15, Part 22, Part 24, and Part 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and  (2) This device must accept any interference received, including interference that may cause undesired operation.
43 Industry Canada Statement This device complies with Industry Canada RSS-130, RSS-132,  RSS-133, RSS-139 standard. Operation is subject to the following  two  conditions:  (1)  this  device  may  not  cause  interference,  and  (2)  this  device  must  accept  any  interference, including interference that may cause undesired operation of the device.  Le  présent  appareil  est  conforme  aux  CNR  d'Industrie  Canada  applicables  aux  appareils  radio  exempts  de  licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.  IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limit set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.  Cet équipement est conforme aux CNR-102 d'Industrie Canada. Cet équipement doit êtreinstallé et utilisé avec une distance minimale de 20 centimètres entre le radiateur et votrecorps. Cet émetteur ne doit pas être co-localisées ou opérant en conjonction avec autreantenne ou émetteur. Les antennes utilisées pour cet émetteur doivent être installés etfournir une distance de séparation d'au moins 20 centimètre de toute personne et doit pas être co-située ni fonctionner en conjonction avec une autre antenne ou émetteur.

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