Cochlear CR11000 Remote Assistant 2.4GHz User Manual 195993 Iss3 CR110 user guide 01
Cochlear Limited Remote Assistant 2.4GHz 195993 Iss3 CR110 user guide 01
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User Manual 1
Nucleus® CR110 Remote Assistant User Guide Front and back cover CR110 Iss 3 01.indd 3 13/05/2009 5:30:22 PM Symbols 195993 Iss3 CR110 user guide 01.nu.indd 2 Note Important information oradvice.Can save inconvenience. Tip Time saving hint orsaves inconvenience. Caution (no harm) Special care to be taken to ensure safety and effectiveness. Could cause damage to equipment. W arning (harmful) Potential safety hazards and serious adverse reactions. Could cause harm to person. 13/05/2009 5:11:14 PM Contents Introduction ....................................................................................................... 7 Purpose of this guide ................................................................................. 7 Cochlear Nucleus CR110 Remote Assistant .......................................... 7 G etting to know your remote assistant ....................................................... 9 Remote assistant components ................................................................ 9 G etting started.................................................................................................11 Charging and recharging your remote assistant battery ...................11 Charging your remote assistant battery for the first time ..........11 Recharging your remote assistant battery......................................11 When to recharge your remote assistant battery ........................ 12 H ow to recharge your remote assistant battery .......................... 13 Turning your remote assistant on and off ........................................... 16 Locking and unlocking your remote assistant keypad ........................17 Using your remote assistant ......................................................................... 19 H olding and operating your remote assistant .................................... 19 H ome screen ............................................................................................. 21 Selecting programs ...........................................................................23 Increasing and decreasing volume ........................................................24 Increasing and decreasing sensitivity ....................................................25 Checking your processor status .............................................................26 Using the telecoil .....................................................................................28 Using Auto Telecoil ...................................................................................28 Sw itching betw een using Auto Telecoil and telecoil ....................29 Pairing your remote assistant w ith your processor............................29 Pairing your remote assistant w ith one processor ...................... 30 Pairing your remote assistant w ith your second processor ........ 31 Unpairing your remote assistant from your processor .....................33 Understanding remote assistant indicator lights ...............................35 Resetting your remote assistant settings.............................................35 Using Demo mode ...................................................................................36 195993 Iss3 CR110 user guide 01.nu.indd 3 13/05/2009 5:11:14 PM Using the Hard Reset button................................................................. 38 Personalising settings.....................................................................................39 Personalising your processor settings .................................................. 40 Locking and unlocking your processor buttons ........................... 40 Changing the telecoil and microphone mixing ratio ................... 41 Changing the audio accessory and microphone mixing ratio ...42 Setting your processor indicator light preferences ......................43 Enabling and disabling private tones ............................................ 44 Changing the microphone direction to Zoom ............................ 44 Resetting all your processor settings and programs ....................45 Viewing your processor firmware and serial number details ....45 Personalising your remote assistant settings ..................................... 46 Changing your remote assistant display contrast ....................... 46 Changing your remote assistant display brightness ....................47 Changing your remote assistant speaker volume ........................47 Enabling and disabling audio and visual alerts ............................ 48 Selecting your remote assistant language .....................................49 Viewing your remote assistant firmware and serial number details....................................................................................................49 Bilateral control .............................................................................................. 51 Dual control mode ...................................................................................53 Right or left control modes ....................................................................53 Switching between control modes..................................................53 Caring for your remote assistant .................................................................57 Protecting your remote assistant ..........................................................57 Using the remote assistant lanyard ......................................................58 Protecting your remote assistant from water damage .....................59 Cleaning your remote assistant ............................................................ 60 General warnings and precautions for using your remote assistant ....................................................................................... 61 Using your remote assistant to troubleshoot your processor ...............63 Checking your processor coil..................................................................63 195993 Iss3 CR110 user guide 01.nu.indd 4 13/05/2009 5:11:14 PM Other information ..........................................................................................65 Your warranty and registration form ....................................................65 Technical information ..............................................................................65 Specifications ......................................................................................65 Environmental conditions .................................................................67 Certification and applied standards ......................................................67 Equipment classification .........................................................................67 IP rating of remote assistant ............................................................67 FCC (Federal Communications Commission) and Canadian IC compliance ...........................................................................................67 Legal statement ........................................................................................70 Glossary ............................................................................................................ 71 Index.................................................................................................................. 75 195993 Iss3 CR110 user guide 01.nu.indd 5 13/05/2009 5:11:14 PM 195993 Iss3 CR110 user guide 01.nu.indd 6 13/05/2009 5:11:14 PM Introduction Purpose of this guide This user guide helps recipients, parents and carers understand how to use and maintain the Cochlear™ Nucleus® CR110 Remote Assistant. It provides instructions for using the remote assistant to communicate with the Cochlear™ Nucleus® CP810 Sound Processor. The CP810 and CR110 Troubleshooting Guide provided with your processor documentation helps you identify and troubleshoot your remote assistant. Cochlear Nucleus CR110 Remote Assistant Your Cochlear Nucleus CR110 Remote Assistant is a hand-held remote control that enables you to communicate with your Cochlear Nucleus CP810 Sound Processor. It can also receive communication from your processor. If you have two processors, your remote assistant can communicate with both processors. For more information on the CP810 Sound Processor, refer to the CP810 Sound Processor User Guide. You can use your remote assistant to control the functions and settings of your processor. It provides easy access to key information on the status of your processor (e.g. processor battery status). You can also use your remote assistant to troubleshoot your processor. Figure 1: CP810 Sound Processor and CR110 Remote Assistant © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 7 CR110 User Guide - 7 13/05/2009 5:11:14 PM 1 14 Focus Music 13 12 Noise Everyday 11 10 Figure 2: Remote assistant components 8 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 8 © Cochlear Limited 2009 13/05/2009 5:11:22 PM Getting to know your remote assistant Remote assistant components 1. Indicator light that provides a visual indication of remote assistant function (e.g. remote assistant battery is charging), or a problem (e.g. remote assistant is not paired with the processor). 2. Upper left soft key to select a program or access the processor settings menu. 3. Toggle button to: • Turn telecoil and Auto Telecoil on and off. • Turn audio accessory on and off. 4. Lower left soft key to select a program or change processor or remote assistant settings. 5. Cochlear key to: • Turn the remote assistant on and off. • Return to the Home screen at any time. • View processor status and menus. 6. Left directional key. 7. Lower directional key to decrease volume or scroll down. 8. USB cable socket for connecting the remote assistant USB cable. 9. Right directional key. 10. Upper directional key to increase volume or scroll up. 11. Lower right soft key to select a program or change processor or remote assistant settings. 12. Remote assistant display. 13. Remote assistant keypad lock and unlock slider. 14. Upper right soft key to select a program or access the remote assistant settings menu. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 9 CR110 User Guide - 9 13/05/2009 5:11:23 PM Getting to know your remote assistant 15 16 17 18 19 19 20 Figure 3: The back of the remote assistant 15. Hole for attaching the remote assistant lanyard. 16. Personal identification label. 17. Remote assistant speaker. 18. Product information label. 19. In-built coil sensor guides. 20. Hard Reset button to reset the remote assistant if the Cochlear key does not work, or if the remote assistant freezes. 10 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 10 © Cochlear Limited 2009 13/05/2009 5:11:23 PM Getting started This section helps you get started with your new remote assistant. It explains: • How to charge your remote assistant battery. • How to turn your remote assistant on and off. • How to lock and unlock your remote assistant keypad. Charging and recharging your remote assistant battery Your remote assistant has a non-removable rechargeable battery. Charging your remote assistant battery for the first time Cochlear recommends that you fully charge the battery before using your remote assistant for the first time. It may take approximately 2 to 4 hours to fully charge a completely empty battery. As the battery ages, it may take longer to fully charge the battery. Recharging your remote assistant battery A fully charged battery should provide you with approximately 1 to 2 weeks of battery life. Battery life, however, may vary depending on: • How often and how long you use your remote assistant. • Whether you turn off your remote assistant when not in use. • Whether your remote assistant is controlling one or two processors. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 11 CR110 User Guide - 11 13/05/2009 5:11:32 PM Getting started When to recharge your remote assistant battery Charge the battery: • When the remote assistant battery status screen shows that the battery is low. When you turn on your remote assistant, the battery status screen displays after it displays the start-up (Cochlear logo) screen. The less white you see on the battery icon, the less charge you have. The remote assistant keypad lock/unlock screen also indicates battery status. For more information, see Locking and unlocking yourrem ote assistantkeypad. Figure 4: Battery status screen showing battery is fully charged • Once a week, even if your remote assistant does not indicate that the battery is low or empty. It is recommended that you follow these guidelines to maximise the life expectancy of the remote assistant battery. Recommended temperature range for recharging the battery To fully charge the remote assistant battery, recharge the battery at a temperature range of 15 ºC (59 ºF) to 29 ºC (84 ºF). If the temperature range is lower [between -2.5 ºC (28 ºF) and 15 ºC (59 ºF)] or higher [between 29 ºC (84 ºF) and 52 ºC (126 ºF)], only 75 to 80 percent of the battery will be charged. If the temperature is too high [over 52 ºC (126 ºF)] or too low [below -2.5 ºC (28 ºF)], the battery will not charge. You can operate your remote assistant at any temperature range. 12 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 12 © Cochlear Limited 2009 13/05/2009 5:11:32 PM Getting started How to recharge your remote assistant battery You can recharge the battery using any of the following battery charging equipment available from Cochlear: • Cochlear™ Nucleus® CR100 Series Global Power Adaptor and Cochlear™ Nucleus® CR100 Series USB Cable. • Cochlear Nucleus CR100 Series USB Cable attached directly to the USB port on your personal computer. • Cochlear™ Nucleus® CP800 Series Battery Charger and Cochlear Nucleus CR100 Series USB Cable. The CP800 Series Battery Charger allows you to charge your remote assistant and your processor rechargeable battery module/s at the same time. The Cochlear™ Nucleus® CP800 Series Global Power Adaptor connects the CP800 Series Battery Charger to mains power. Ensure that you only use battery charging equipment supplied by Cochlear to charge the remote assistant battery. To recharge your remote assistant battery using the CR100 Series Global Power Adaptor and the CR100 Series USB Cable: 1. Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. 2. Plug the other end of the CR100 Series USB Cable into the CR100 Series Global Power Adaptor. 3. Connect the CR100 Series Global Power Adaptor to a mains power outlet. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 13 CR110 User Guide - 13 13/05/2009 5:11:32 PM Getting started To recharge your remote assistant battery using your computer and the CR100 Series USB Cable: 1. Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. 2. Plug the other end of the CR100 Series USB Cable into the USB port of your computer. When you connect the CR100 Series USB cable to the computer, a 'New hardware found' wizard (dialog) may display on your computer. If you have Internet access, click 'Next' on your computer to install the software for the Cochlear CR110 device. If you do not have Internet access, press Cancel to dismiss the wizard. If your computer is hibernating, in standby mode, or shuts down while charging, the remote assistant battery will stop charging. 14 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 14 © Cochlear Limited 2009 13/05/2009 5:11:43 PM Getting started To recharge your remote assistant battery using the CP800 Series Battery Charger and the CR100 Series USB Cable: 1. Connect the CR100 Series USB Cable to the USB socket at the base of the remote assistant. 2. Connect the other end of the CR100 Series USB Cable to the CP800 Series Battery Charger. 3. Connect the CP800 Series Battery Charger to the CP800 Series Global Power Adaptor. 4. Connect the CP800 Series Global Power Adaptor to a mains power outlet. When the CR100 Series USB Cable is first plugged into the CP800 Series Battery Charger, a battery charging animation will appear on your remote assistant display. When the remote assistant battery is charging, the indicator light on your remote assistant is a steady orange. Once the battery is fully charged, the indicator light is a steady green. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 15 CR110 User Guide - 15 13/05/2009 5:11:48 PM Getting started Turning your remote assistant on and off To turn on your remote assistant, press and hold the Cochlear key until the start-up screen (Cochlear logo) appears on the display. Figure 5: Pressing the Cochlear key Figure 6: Start-up screen To turn off your remote assistant, press and hold the Cochlear key until the display turns off after displaying the Goodbye screen. Figure 7: Goodbye screen To save battery life, your remote assistant display goes blank after approximately 25 seconds. To 'wake up' the display, you can press any key on your remote assistant. 16 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 16 © Cochlear Limited 2009 13/05/2009 5:11:55 PM Getting started Locking and unlocking your remote assistant keypad You can lock your remote assistant keypad to prevent children from changing the settings, or to avoid accidental key presses changing your settings (e.g. when the remote assistant is in your handbag or pocket). You can lock the keypad using the lock/unlock slider on the remote assistant. To lock the remote assistant keypad, slide the lock/unlock slider downwards. The lock/unlock status screen displays when the keypad is locked. This screen also shows the remote assistant battery status. You cannot turn off your remote assistant when the keypad is locked. To unlock, slide the lock/unlock slider upwards. Figure 8: Locking/unlocking the remote assistant keypad Figure 9: Remote assistant keypad locked © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 17 Figure 10: Remote assistant keypad unlocked CR110 User Guide - 17 13/05/2009 5:12:05 PM 18 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 18 © Cochlear Limited 2009 13/05/2009 5:12:13 PM Using your remote assistant This section describes how to use your remote assistant. It describes: • How to hold and operate your remote assistant. • How to access and perform key functions. • How to pair and unpair your remote assistant. • The indicator lights on your remote assistant and what they mean. Holding and operating your remote assistant To optimise communication between your remote assistant and your processor: • Hold your remote assistant in the palm of your hand in front of you. Figure 11: Holding the remote assistant in the palm of the hand • Keep your remote assistant and your processor within two meters (approximately 6 feet) of each other. Operating it at a greater distance may result in either increased delay between processor and remote assistant response time, or loss of communication. • Hold or position your remote assistant on the same side of the body as your processor (if communicating with one processor), or between the two processors (if communicating with two processors). • It is not necessary to point your remote assistant at your processor. When your processor is within operating distance of your remote assistant and they are communicating, the indicator light on your remote assistant is a steady blue. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 19 CR110 User Guide - 19 13/05/2009 5:12:13 PM Using your remote assistant You will see blue indicator light flashes and the following icon on the remote assistant display if: • Your remote assistant is not within operating distance of your processor, or • There is interference, or • Your processor is not available (e.g. processor is turned off). Figure 12: Indicates remote assistant is not within operating distance, there is interference, or processor is not available Sources of interference could include: • 2.4 GHz cordless digital telephones. • Bluetooth devices such as hands free mobile phone kits, wireless keyboards and wireless mice. • Wireless computing networks such as WiFi. • Game consoles with 2.4 GHz wireless links. If you experience interference in the communication between your remote assistant and your processor, try the following: • Hold your remote assistant in a different position. • M ove away from the vicinity of any electronic equipment that may be causing interference. If you continue to experience interference, consult your clinician. 20 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 20 © Cochlear Limited 2009 13/05/2009 5:12:20 PM Using your remote assistant Home screen The Home screen allows you to select programs and perform key functions (e.g. change volume). Up to four processor programs are available for your use, depending on the number of programs enabled on your processor. Programs help you hear better in different listening situations. The available programs are: • Everyday program: This is ideal for the typical listening situations of everyday life and can adjust the sounds you hear for maximum clarity and comfort. • Noise program: This is suitable for environments with significant background noise, improving the audibility of wanted sound from all sides. • Focus program: This is useful where there is significant background noise, but the focus is on hearing what one person or a small group of people are saying. • Music program: This can be used to listen to all types of music from any audio source. When you turn on your remote assistant, it takes you to the Home screen after displaying the start-up screen (Cochlear logo) and the remote assistant battery status. The Home screen displays only when your remote assistant is paired with your processor. If your clinician has not paired your remote assistant with your processor, see Pairing your remote assistant w ith your processor. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 21 CR110 User Guide - 21 13/05/2009 5:12:20 PM Using your remote assistant The Home screen indicates your current program by displaying the icon for that program. For example, if your current program is Everyday, the icon for that program displays. Focus Music Focus Music Noise Everyday Noise Everyday Focus Music Focus Music Noise Everyday Noise Everyday Figure 13: Home screen displaying icons for Everyday (1), Noise (2), Focus (3) and Music (4) program When you turn on the telecoil or connect an audio accessory to your processor, an icon displays next to your current program icon. Focus Music Noise Everyday Focus Music AUTO Noise Focus Music Noise Everyday Everyday Figure 14: Home screen displaying icons for telecoil (1), Auto Telecoil (2) and audio accessory (3) To return to the Home screen at any time, press the Cochlear key. 22 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 22 © Cochlear Limited 2009 13/05/2009 5:12:20 PM Using your remote assistant Selecting programs To select a program, press one of the soft keys (the four buttons around the display) from the Home screen. For example, if the Noise program is displayed above the lower left soft key, press that key to select it. Focus Music Noise Everyday Figure 15: The four soft keys for selecting programs Displaying program numbers If you are more familiar with program numbers (e.g. if you have previously used a Freedom™ processor), you can press and hold the upper left and upper right soft keys at the same time, to display the program numbers for your programs (e.g. 'Focus' will be replaced with the program number). To return the display to program names, press and hold the upper left and upper right soft keys at the same time until the names display. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 23 CR110 User Guide - 23 13/05/2009 5:12:21 PM Using your remote assistant Increasing and decreasing volume Volume controls your perception of loudness. You can: • Reduce the processor microphone, telecoil or audio accessory volume if sounds are uncomfortably loud. • Increase the processor microphone, telecoil or audio accessory volume if speech, including your own voice, is too soft. To increase the volume for your current program, press the upper directional key from the Home screen. To decrease the volume, press the lower directional key from the Home screen. Focus Music Noise Everyday Figure 17: Volume scale screen Figure 16: Directional keys for increasing volume (1) and decreasing volume (2) You can set volume between 1 and 10. The orange square you see on the left side of the volume scale indicates the default volume set by your clinician. To return to the default volume at any time, change the volume to the level indicated by this square. 24 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 24 © Cochlear Limited 2009 13/05/2009 5:12:22 PM Using your remote assistant Increasing and decreasing sensitivity Sensitivity controls the softest level of sound picked up by the microphone, telecoil or an audio accessory. You can: • Reduce the sensitivity of the sound to reduce background noise in noisy situations. • Increase the sensitivity of the sound to hear very soft sounds in quiet situations. To increase the sensitivity for your current program, press the right directional key from the Home screen. To decrease sensitivity, press the left directional key from the Home screen. 16 Focus Music Noise Everyday Figure 19: Sensitivity scale screen Figure 18: Directional keys for decreasing sensitivity (1) and increasing sensitivity (2) © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 25 CR110 User Guide - 25 13/05/2009 5:12:22 PM Using your remote assistant You can set sensitivity between 0 and 20. The orange square you see on the bottom side of the sensitivity scale indicates the default sensitivity level set by your clinician. To return to the default sensitivity level at any time, change the sensitivity to the level indicated by this square. Checking your processor status Your remote assistant allows you to check if your processor is functioning properly. You can also check the status of the processor battery, and the level of audio input from the microphone, telecoil or an audio accessory. If you are using more than one source of audio input (e.g. mix of audio accessory and microphone input), the remote assistant indicates the level of input from the combined sources. To view your processor status, press the Cochlear key from the Home screen. The processor status screen displays only when your remote assistant is paired with your processor. If your processor is functioning properly, the first status screen displays a green processor icon. Figure 20: Processor status screen indicating processor is functioning properly 26 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 26 © Cochlear Limited 2009 13/05/2009 5:12:23 PM Using your remote assistant If your remote assistant is receiving any alerts from your processor (e.g. a coil error), a visual alert displays. Figure 21: Coil off visual alert If a visual alert displays, you can press one of the lower soft keys to read more information about the problem and how to fix it. For information on troubleshooting basic processor problems, refer to the CP810 and CR110 Troubleshooting Guide provided with your processor documentation. The first processor status screen displays for a few seconds before switching to a second processor status screen. This screen shows the current processor battery status and audio input level. The more dark grey bars you see on the battery icon, the more charge is left in the processor battery. The audio meter shows the current level of audio input. The icon next to the audio meter shows the source of audio input (e.g. microphone). Figure 22: Processor battery status (1) audio meter (2) and audio input (3) © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 27 CR110 User Guide - 27 13/05/2009 5:12:23 PM Using your remote assistant If your processor is using a Standard Battery Module (zinc air batteries), you may see an hourglass on the processor battery status screen when you turn on your processor. This hourglass icon displays until your processor determines the battery status. Figure 23: Processor is determining processor battery status Using the telecoil Your processor has an in-built telecoil. The telecoil helps reduce background noise when using the telephone, or when you are in a roomloop or neckloop environment. To turn on the telecoil for your current program, press the Toggle button on the remote assistant. The telecoil icon will display next to your current program icon on the Home screen. To turn off the telecoil, press the Toggle button again until the telecoil icon disappears from the Home screen. Focus Music Focus Music Noise Everyday Noise Everyday Figure 24: Home screen with telecoil turned on in the Everyday program Figure 25: Home screen with telecoil turned off in the Everyday program Using Auto Telecoil Auto Telecoil is a feature that can be offered by your clinician. When Auto Telecoil is enabled, your processor automatically turns on the telecoil when it detects a nearby telephone or a roomloop. 28 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 28 © Cochlear Limited 2009 13/05/2009 5:12:24 PM Using your remote assistant When Auto Telecoil is enabled, you see the Auto Telecoil icon next to your current program icon on the Home screen. When your telephone call starts, the colour of the Auto Telecoil icon changes to black indicating that you are using the telecoil. Focus Music Focus Music Noise Everyday AUTO Noise Everyday Figure 26: Auto Telecoil enabled (1) and in use (2) The telecoil automatically turns off when: • You move the telephone away from your processor (e.g. when the telephone call ends). • You exit the roomloop environment. It may take up to ten seconds for the telecoil icon to disappear from the screen. Switching between using Auto Telecoil and telecoil You can manually switch between using the Auto Telecoil and the telecoil. To switch from Auto Telecoil to telecoil, press the Toggle button on your remote assistant. The telecoil icon will display on the Home screen. To switch from telecoil to Auto Telecoil, press and hold the Toggle button until the Auto telecoil icon displays on the Home screen. Pairing your remote assistant with your processor Your remote assistant can communicate with your processor only when it is paired with your processor. You can pair the remote assistant with up to two processors at the same time. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 29 CR110 User Guide - 29 13/05/2009 5:12:24 PM Using your remote assistant You need to pair your remote assistant if: • Your remote assistant is not already paired with your processor. • You have received a new processor. • You have received a second processor (bilateral user). • You have received a new remote assistant. • You have unpaired your remote assistant from your processor. • Your remote assistant or processor firmware version has been updated. If your remote assistant is not paired with your processor, you see the following screen on your remote assistant display. Pair Figure 27: Remote assistant needs to be paired with the processor Pairing your remote assistant with one processor To pair the remote assistant with your first (or only) processor: 1. Turn off the processor. 2. Press the lower right soft key (Pair) on the remote assistant to begin pairing. Pair Figure 28: Pair screen 30 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 30 © Cochlear Limited 2009 13/05/2009 5:12:24 PM Using your remote assistant The pairing animation screen displays. Figure 29: Remote assistant pairing animation screen 3. Turn on the processor while this screen is displayed. On successful pairing, you will see this screen: Unpair Pair 2nd Figure 30: Remote assistant is successfully paired with the processor A green tick next to the processor icon indicates that the remote assistant has been successfully paired with the processor. If your processor is on the left side, a blue processor icon displays. If your processor is on the right side, a red processor icon displays. If needed, you can pair your second processor with your remote assistant. Pairing your remote assistant with your second processor To pair your remote assistant with your second processor: 1. Turn off the second processor. 2. Press the lower right soft key (Pair 2nd) to pair the second processor. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 31 CR110 User Guide - 31 13/05/2009 5:12:24 PM Using your remote assistant Unpair Pair 2nd Figure 31: Pair second processor screen The pairing animation screen displays. Figure 32: Remote assistant pairing animation screen 3. Turn on the second processor while this screen is displayed. On successful pairing you will see this screen: Unpair Figure 33: Remote assistant is successfully paired with both processors A blue processor icon indicates the left processor. A red processor icon indicates the right processor. The two green ticks indicate that both processors have been successfully paired. 32 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 32 © Cochlear Limited 2009 13/05/2009 5:12:25 PM Using your remote assistant Unpairing your remote assistant from your processor When you unpair your remote assistant from your processor, the remote assistant and processor will no longer communicate with each other. You may need to unpair your remote assistant if: • You have accidentally paired your remote assistant with the wrong processor. • You no longer want your remote assistant to communicate with your processor, or one of your processors. • You have received a new processor, and you need to unpair the remote assistant from the old processor. To unpair your remote assistant from your processor: 1. From the Home screen, press the Cochlear key until you see the processor status screen. 2. Press the upper right soft key to select the remote assistant settings menu. Figure 34: Remote assistant settings menu 3. Select the pair/unpair screen from the remote assistant settings menu. The pair and unpair screen displays. 4. To unpair the remote assistant, press the lower left soft key. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 33 CR110 User Guide - 33 13/05/2009 5:12:25 PM Using your remote assistant Unpair Pair 2nd Figure 35: Pair and unpair screen 5. The remote assistant asks you to confirm your action before unpairing occurs. This prevents you from accidentally unpairing the remote assistant. Unpair? Figure 36: Unpair confirmation screen To continue, press the lower right soft key. To cancel the action, press the lower left soft key. Once your remote assistant is unpaired, the pairing screen displays allowing you to pair your remote assistant again if needed. You can also use the left and right directional key to pair and unpair. When your remote assistant is unpaired, you see this screen if you press the Cochlear key. Figure 37: Remote assistant is not paired with the processor 34 - CR110 User Guide 195993 Iss3 CR110 user guide 01.nu.indd 34 © Cochlear Limited 2009 13/05/2009 5:12:25 PM Using your remote assistant Understanding remote assistant indicator lights You may see the following indicator lights on your remote assistant: Indicator lights Steady blue Flashing blue Flashing orange What they mean The remote assistant is within operating distance of the processor and the remote assistant and processor are communicating. The processor is not communicating with the remote assistant. For example, they are not within operating distance of each other, or they are not paired. • A visual alert needs your attention (e.g. coil error alert). • The remote assistant battery is low or empty. • Steady orange Steady green The remote assistant firmware may need an update. The remote assistant battery is charging. The remote assistant battery is fully charged. Resetting your remote assistant settings If you accidentally change a remote assistant setting, or if you wish to return all remote assistant settings to the default states, you can reset the remote assistant settings. To reset all remote assistant settings to the default states: 1. From the Home screen, press the Cochlear key until you see the processor status screen. 2. Press the upper right soft key to select the remote assistant settings menu. © Cochlear Limited 2009 195993 Iss3 CR110 user guide 01.nu.indd 35 CR110 User Guide - 35 13/05/2009 5:12:25 PM
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