Cochlear CR11000 Remote Assistant 2.4GHz User Manual 195993 Iss3 CR110 user guide 01

Cochlear Limited Remote Assistant 2.4GHz 195993 Iss3 CR110 user guide 01

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User Manual 1

Nucleus® CR110 Remote AssistantUser GuideFront and back cover CR110 Iss 3 01.indd 3 13/05/2009 5:30:22 PM

NoteImportant information or advice. Can save inconvenience.TipTime saving hint or saves inconvenience.Caution (no harm)Special care to be taken to ensure safety and effectiveness.Could cause damage to equipment.W arning (harmful)Potential safety hazards and serious adverse reactions.Could cause harm to person.Symbols195993 Iss3 CR110 user guide 01.nu.indd 2 13/05/2009 5:11:14 PM

ContentsIntroduction ....................................................................................................... 7Purpose of this guide ................................................................................. 7Cochlear Nucleus CR110 Remote Assistant .......................................... 7Getting to know your remote assistant .......................................................9Remote assistant components ................................................................9Getting started.................................................................................................11Charging and recharging your remote assistant battery ...................11Charging your remote assistant battery for the ﬁ rst time ..........11Recharging your remote assistant battery......................................11When to recharge your remote assistant battery ........................ 12H ow to recharge your remote assistant battery .......................... 13Turning your remote assistant on and off ........................................... 16Locking and unlocking your remote assistant keypad ........................17Using your remote assistant ......................................................................... 19H olding and operating your remote assistant .................................... 19H ome screen ............................................................................................. 21Selecting programs ...........................................................................23Increasing and decreasing volume ........................................................24Increasing and decreasing sensitivity ....................................................25Checking your processor status .............................................................26Using the telecoil .....................................................................................28Using Auto Telecoil ...................................................................................28Switching between using Auto Telecoil and telecoil ....................29Pairing your remote assistant w ith your processor ............................29Pairing your remote assistant w ith one processor ...................... 30Pairing your remote assistant w ith your second processor ........ 31Unpairing your remote assistant from your processor .....................33Understanding remote assistant indicator lights ...............................35Resetting your remote assistant settings .............................................35Using Demo mode ...................................................................................36195993 Iss3 CR110 user guide 01.nu.indd 3 13/05/2009 5:11:14 PM

Using the Hard Reset button ................................................................. 38Personalising settings .....................................................................................39Personalising your processor settings .................................................. 40Locking and unlocking your processor buttons ........................... 40Changing the telecoil and microphone mixing ratio ................... 41Changing the audio accessory and microphone mixing ratio ...42Setting your processor indicator light preferences ......................43Enabling and disabling private tones ............................................ 44 Changing the microphone direction to Zoom ............................ 44Resetting all your processor settings and programs ....................45Viewing your processor ﬁ rmware and serial number details ....45Personalising your remote assistant settings ..................................... 46Changing your remote assistant display contrast ....................... 46Changing your remote assistant display brightness ....................47Changing your remote assistant speaker volume ........................47Enabling and disabling audio and visual alerts ............................ 48Selecting your remote assistant language .....................................49Viewing your remote assistant ﬁ rmware and serial number details ....................................................................................................49Bilateral control .............................................................................................. 51Dual control mode ...................................................................................53Right or left control modes ....................................................................53Switching between control modes ..................................................53Caring for your remote assistant .................................................................57Protecting your remote assistant ..........................................................57Using the remote assistant lanyard ......................................................58Protecting your remote assistant from water damage .....................59Cleaning your remote assistant ............................................................ 60General warnings and precautions for using your remote assistant ....................................................................................... 61Using your remote assistant to troubleshoot your processor ...............63Checking your processor coil..................................................................63195993 Iss3 CR110 user guide 01.nu.indd 4 13/05/2009 5:11:14 PM

Other information ..........................................................................................65Your warranty and registration form ....................................................65Technical information ..............................................................................65Speciﬁ cations ......................................................................................65Environmental conditions .................................................................67Certiﬁ cation and applied standards ......................................................67Equipment classiﬁ cation .........................................................................67IP rating of remote assistant ............................................................67FCC (Federal Communications Commission) and Canadian IC compliance ...........................................................................................67Legal statement ........................................................................................70Glossary ............................................................................................................ 71Index ..................................................................................................................75195993 Iss3 CR110 user guide 01.nu.indd 5 13/05/2009 5:11:14 PM

195993 Iss3 CR110 user guide 01.nu.indd 6 13/05/2009 5:11:14 PM

IntroductionPurpose of this guideThis user guide helps recipients, parents and carers understand how to use and maintain the Cochlear™ Nucleus® CR110 Remote Assistant. It provides instructions for using the remote assistant to communicate with the Cochlear™ Nucleus® CP810 Sound Processor. The CP810 and CR110 Troubleshooting Guide provided with your processor documentation helps you identify and troubleshoot your remote assistant.Cochlear Nucleus CR110 Remote AssistantYour Cochlear Nucleus CR110 Remote Assistant is a hand-held remote control that enables you to communicate with your Cochlear Nucleus CP810 Sound Processor. It can also receive communication from your processor. If you have two processors, your remote assistant can communicate with both processors. For more information on the CP810 Sound Processor, refer to the CP810 Sound Processor User Guide.You can use your remote assistant to control the functions and settings of your processor. It provides easy access to key information on the status of your processor (e.g. processor battery status). You can also use your remote assistant to troubleshoot your processor.Figure 1: CP810 Sound Processor and CR110 Remote Assistant© Cochlear Limited 2009 CR110 User Guide - 7195993 Iss3 CR110 user guide 01.nu.indd 7 13/05/2009 5:11:14 PM

NoiseMusicFocusEverydayFigure 2: Remote assistant components3185112410769121314 8 - CR110 User Guide © Cochlear Limited 2009195993 Iss3 CR110 user guide 01.nu.indd 8 13/05/2009 5:11:22 PM

Getting to know your remote assistant Remote assistant componentsIndicator light that provides a visual indication of remote assistant 1. function (e.g. remote assistant battery is charging), or a problem (e.g. remote assistant is not paired with the processor).Upper left soft key to select a program or access the processor 2. settings menu.Toggle button to:3. Turn telecoil and Auto Telecoil on and off.• Turn audio accessory on and off.• Lower left soft key to select a program or change processor or 4. remote assistant settings.Cochlear key to:5. Turn the remote assistant on and off.• Return to the Home screen at any time.• View processor status and menus.• Left directional key.6. Lower directional key to decrease volume or scroll down.7. USB cable socket for connecting the remote assistant USB cable.8. Right directional key.9. Upper directional key to increase volume or scroll up.10. Lower right soft key to select a program or change processor or 11. remote assistant settings.Remote assistant display.12. Remote assistant keypad lock and unlock slider.13. Upper right soft key to select a program or access the remote 14. assistant settings menu.© Cochlear Limited 2009 CR110 User Guide - 9195993 Iss3 CR110 user guide 01.nu.indd 9 13/05/2009 5:11:23 PM

Figure 3: The back of the remote assistantHole for attaching the remote assistant lanyard.15. Personal identiﬁ cation label.16. Remote assistant speaker.17. Product information label.18. In-built coil sensor guides.19. Hard Reset button to reset the remote assistant if the Cochlear key 20. does not work, or if the remote assistant freezes.1516171819 1920 10 - CR110 User Guide © Cochlear Limited 2009Getting to know your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 10 13/05/2009 5:11:23 PM

Getting startedThis section helps you get started with your new remote assistant. It explains:How to charge your remote assistant battery.• How to turn your remote assistant on and off.• How to lock and unlock your remote assistant keypad.• Charging and recharging your remote assistant batteryYour remote assistant has a non-removable rechargeable battery. Charging your remote assistant battery for the ﬁ rst timeCochlear recommends that you fully charge the battery before using your remote assistant for the ﬁ rst time. It may take approximately 2 to 4 hours to fully charge a completely empty battery. As the battery ages, it may take longer to fully charge the battery. Recharging your remote assistant batteryA fully charged battery should provide you with approximately 1 to 2 weeks of battery life. Battery life, however, may vary depending on:How often and how long you use your remote assistant.• Whether you turn off your remote assistant when not in use.• Whether your remote assistant is controlling one or two • processors.© Cochlear Limited 2009 CR110 User Guide - 11195993 Iss3 CR110 user guide 01.nu.indd 11 13/05/2009 5:11:32 PM

How to recharge your remote assistant batteryYou can recharge the battery using any of the following battery charging equipment available from Cochlear:Cochlear• ™ Nucleus® CR100 Series Global Power Adaptor and Cochlear™ Nucleus® CR100 Series USB Cable.Cochlear Nucleus CR100 Series USB Cable attached directly to • the USB port on your personal computer.Cochlear• ™ Nucleus® CP800 Series Battery Charger and Cochlear Nucleus CR100 Series USB Cable. The CP800 Series Battery Charger allows you to charge your remote assistant and your processor rechargeable battery module/s at the same time. The Cochlear™ Nucleus® CP800 Series Global Power Adaptor connects the CP800 Series Battery Charger to mains power.Ensure that you only use battery charging equipment supplied by Cochlear to charge the remote assistant battery. To recharge your remote assistant battery using the CR100 Series Global Power Adaptor and the CR100 Series USB Cable:Connect the CR100 Series 1. USB Cable to the USB socket at the base of the remote assistant.Plug the other end of the 2. CR100 Series USB Cable into the CR100 Series Global Power Adaptor.Connect the CR100 Series 3. Global Power Adaptor to a mains power outlet.© Cochlear Limited 2009 CR110 User Guide - 13Getting started195993 Iss3 CR110 user guide 01.nu.indd 13 13/05/2009 5:11:32 PM

To recharge your remote assistant battery using your computer and the CR100 Series USB Cable:Connect the CR100 Series 1. USB Cable to the USB socket at the base of the remote assistant. Plug the other end of the 2. CR100 Series USB Cable into the USB port of your computer.When you connect the CR100 Series USB cable to the computer, a 'New hardware found' wizard (dialog) may display on your computer. If you have Internet access, click 'Next' on your computer to install the software for the Cochlear CR110 device.If you do not have Internet access, press Cancel to dismiss the wizard. If your computer is hibernating, in standby mode, or shuts down while charging, the remote assistant battery will stop charging. 14 - CR110 User Guide © Cochlear Limited 2009Getting started195993 Iss3 CR110 user guide 01.nu.indd 14 13/05/2009 5:11:43 PM

To recharge your remote assistant battery using the CP800 Series Battery Charger and the CR100 Series USB Cable:Connect the CR100 Series 1. USB Cable to the USB socket at the base of the remote assistant. Connect the other end of 2. the CR100 Series USB Cable to the CP800 Series Battery Charger.Connect the CP800 Series 3. Battery Charger to the CP800 Series Global Power Adaptor.Connect the CP800 Series 4. Global Power Adaptor to a mains power outlet.When the CR100 Series USB Cable is ﬁ rst plugged into the CP800 Series Battery Charger, a battery charging animation will appear on your remote assistant display.When the remote assistant battery is charging, the indicator light on your remote assistant is a steady orange. Once the battery is fully charged, the indicator light is a steady green.© Cochlear Limited 2009 CR110 User Guide - 15Getting started195993 Iss3 CR110 user guide 01.nu.indd 15 13/05/2009 5:11:48 PM

Locking and unlocking your remote assistant keypadYou can lock your remote assistant keypad to prevent children from changing the settings, or to avoid accidental key presses changing your settings (e.g. when the remote assistant is in your handbag or pocket).You can lock the keypad using the lock/unlock slider on the remote assistant.To lock the remote assistant keypad, slide the lock/unlock slider downwards. The lock/unlock status screen displays when the keypad is locked. This screen also shows the remote assistant battery status. You cannot turn off your remote assistant when the keypad is locked.To unlock, slide the lock/unlock slider upwards.Figure 8: Locking/unlocking the remote assistant keypadFigure 9: Remote assistant keypad locked Figure 10: Remote assistant keypad unlocked © Cochlear Limited 2009 CR110 User Guide - 17Getting started195993 Iss3 CR110 user guide 01.nu.indd 17 13/05/2009 5:12:05 PM

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Using your remote assistant This section describes how to use your remote assistant. It describes:How to hold and operate your remote assistant.• How to access and perform key functions.• How to pair and unpair your remote assistant.• The indicator lights on your remote assistant and what they mean.• Holding and operating your remote assistantTo optimise communication between your remote assistant and your processor:Hold your remote assistant in the palm of your hand in front of • you.Figure 11: Holding the remote assistant in the palm of the hand • Keep your remote assistant and your processor within two meters (approximately 6 feet) of each other. Operating it at a greater distance may result in either increased delay between processor and remote assistant response time, or loss of communication.Hold or position your remote assistant on the same side of the • body as your processor (if communicating with one processor), or between the two processors (if communicating with two processors).It is not necessary to point your remote assistant at your processor.• When your processor is within operating distance of your remote assistant and they are communicating, the indicator light on your remote assistant is a steady blue.© Cochlear Limited 2009 CR110 User Guide - 19195993 Iss3 CR110 user guide 01.nu.indd 19 13/05/2009 5:12:13 PM

You will see blue indicator light ﬂ ashes and the following icon on the remote assistant display if:Your remote assistant is not within operating distance of your • processor, orThere is interference, or • Your processor is not available (e.g. processor is turned off).• Figure 12: Indicates remote assistant is not within operating distance, there is interference, or processor is not available Sources of interference could include:2.4 GHz cordless digital telephones.• Bluetooth devices such as hands free mobile phone kits, wireless • keyboards and wireless mice.Wireless computing networks such as WiFi.• Game consoles with 2.4 GHz wireless links.• If you experience interference in the communication between your remote assistant and your processor, try the following:Hold your remote assistant in a different position.• M ove away from the vicinity of any electronic equipment that may • be causing interference.If you continue to experience interference, consult your clinician. 20 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 20 13/05/2009 5:12:20 PM

The Home screen indicates your current program by displaying the icon for that program. For example, if your current program is Everyday, the icon for that program displays.NoiseMusicFocusEveryday NoiseMusicFocusEverydayNoiseMusicFocusEveryday NoiseMusicFocusEverydayFigure 13: Home screen displaying icons for Everyday (1), Noise (2), Focus (3) and Music (4) programWhen you turn on the telecoil or connect an audio accessory to your processor, an icon displays next to your current program icon.NoiseMusicFocusEveryday NoiseMusicFocusEverydayAUTONoiseMusicFocusEverydayFigure 14: Home screen displaying icons for telecoil (1), Auto Telecoil (2) and audio accessory (3)To return to the Home screen at any time, press the Cochlear key.1234123 22 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 22 13/05/2009 5:12:20 PM

Selecting programs To select a program, press one of the soft keys (the four buttons around the display) from the Home screen. For example, if the Noise program is displayed above the lower left soft key, press that key to select it.NoiseMusicFocusEverydayFigure 15: The four soft keys for selecting programs Displaying program numbersIf you are more familiar with program numbers (e.g. if you have previously used a Freedom™ processor), you can press and hold the upper left and upper right soft keys at the same time, to display the program numbers for your programs (e.g. 'Focus' will be replaced with the program number). To return the display to program names, press and hold the upper left and upper right soft keys at the same time until the names display.1234© Cochlear Limited 2009 CR110 User Guide - 23Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 23 13/05/2009 5:12:21 PM

Increasing and decreasing volumeVolume controls your perception of loudness. You can:Reduce the processor microphone, telecoil or audio accessory • volume if sounds are uncomfortably loud.Increase the processor microphone, telecoil or audio accessory • volume if speech, including your own voice, is too soft. To increase the volume for your current program, press the upper directional key from the Home screen. To decrease the volume, press the lower directional key from the Home screen.Figure 16: Directional keys for increasing volume (1) and decreasing volume (2)8Figure 17: Volume scale screenYou can set volume between 1 and 10. The orange square you see on the left side of the volume scale indicates the default volume set by your clinician. To return to the default volume at any time, change the volume to the level indicated by this square.NoiseMusicFocusEveryday12 24 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 24 13/05/2009 5:12:22 PM

Increasing and decreasing sensitivitySensitivity controls the softest level of sound picked up by the microphone, telecoil or an audio accessory.You can:Reduce the sensitivity of the sound to reduce background noise in • noisy situations.Increase the sensitivity of the sound to hear very soft sounds in • quiet situations.To increase the sensitivity for your current program, press the right directional key from the Home screen. To decrease sensitivity, press the left directional key from the Home screen.Figure 18: Directional keys for decreasing sensitivity (1) and increasing sensitivity (2)16Figure 19: Sensitivity scale screenNoiseMusicFocusEveryday1 2© Cochlear Limited 2009 CR110 User Guide - 25Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 25 13/05/2009 5:12:22 PM

You can set sensitivity between 0 and 20. The orange square you see on the bottom side of the sensitivity scale indicates the default sensitivity level set by your clinician. To return to the default sensitivity level at any time, change the sensitivity to the level indicated by this square.Checking your processor statusYour remote assistant allows you to check if your processor is functioning properly. You can also check the status of the processor battery, and the level of audio input from the microphone, telecoil or an audio accessory. If you are using more than one source of audio input (e.g. mix of audio accessory and microphone input), the remote assistant indicates the level of input from the combined sources.To view your processor status, press the Cochlear key from the Home screen. The processor status screen displays only when your remote assistant is paired with your processor.If your processor is functioning properly, the ﬁ rst status screen displays a green processor icon.Figure 20: Processor status screen indicating processor is functioning properly 26 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 26 13/05/2009 5:12:23 PM

If your remote assistant is receiving any alerts from your processor (e.g. a coil error), a visual alert displays.Figure 21: Coil off visual alertIf a visual alert displays, you can press one of the lower soft keys to read more information about the problem and how to ﬁ x it.For information on troubleshooting basic processor problems, refer to the CP810 and CR110 Troubleshooting Guide provided with your processor documentation.The ﬁ rst processor status screen displays for a few seconds before switching to a second processor status screen. This screen shows the current processor battery status and audio input level. The more dark grey bars you see on the battery icon, the more charge is left in the processor battery. The audio meter shows the current level of audio input. The icon next to the audio meter shows the source of audio input (e.g. microphone).Figure 22: Processor battery status (1) audio meter (2) and audio input (3)123© Cochlear Limited 2009 CR110 User Guide - 27Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 27 13/05/2009 5:12:23 PM

If your processor is using a Standard Battery Module (zinc air batteries), you may see an hourglass on the processor battery status screen when you turn on your processor. This hourglass icon displays until your processor determines the battery status.Figure 23: Processor is determining processor battery status Using the telecoil Your processor has an in-built telecoil. The telecoil helps reduce background noise when using the telephone, or when you are in a roomloop or neckloop environment.To turn on the telecoil for your current program, press the Toggle button on the remote assistant. The telecoil icon will display next to your current program icon on the Home screen. To turn off the telecoil, press the Toggle button again until the telecoil icon disappears from the Home screen.NoiseMusicFocusEverydayFigure 24: Home screen with telecoil turned on in the Everyday program NoiseMusicFocusEveryday Figure 25: Home screen with telecoil turned off in the Everyday program Using Auto TelecoilAuto Telecoil is a feature that can be offered by your clinician. When Auto Telecoil is enabled, your processor automatically turns on the telecoil when it detects a nearby telephone or a roomloop. 28 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 28 13/05/2009 5:12:24 PM

When Auto Telecoil is enabled, you see the Auto Telecoil icon next to your current program icon on the Home screen. When your telephone call starts, the colour of the Auto Telecoil icon changes to black indicating that you are using the telecoil.NoiseMusicFocusEverydayAUTONoiseMusicFocusEverydayFigure 26: Auto Telecoil enabled (1) and in use (2) The telecoil automatically turns off when:You move the telephone away from your processor (e.g. when the • telephone call ends).You exit the roomloop environment.• It may take up to ten seconds for the telecoil icon to disappear from the screen. Switching between using Auto Telecoil and telecoilYou can manually switch between using the Auto Telecoil and the telecoil.To switch from Auto Telecoil to telecoil, press the Toggle button on your remote assistant. The telecoil icon will display on the Home screen.To switch from telecoil to Auto Telecoil, press and hold the Toggle button until the Auto telecoil icon displays on the Home screen.Pairing your remote assistant with your processorYour remote assistant can communicate with your processor only when it is paired with your processor. You can pair the remote assistant with up to two processors at the same time. 12© Cochlear Limited 2009 CR110 User Guide - 29Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 29 13/05/2009 5:12:24 PM

You need to pair your remote assistant if:Your remote assistant is not already paired with your processor.• You have received a new processor.• You have received a second processor (bilateral user).• You have received a new remote assistant.• You have unpaired your remote assistant from your processor.• Your remote assistant or processor ﬁ rmware version has been • updated. If your remote assistant is not paired with your processor, you see the following screen on your remote assistant display.PairFigure 27: Remote assistant needs to be paired with the processor Pairing your remote assistant with one processorTo pair the remote assistant with your ﬁ rst (or only) processor:Turn off the processor.1. Press the lower right soft key (Pair) on the remote assistant to 2. begin pairing. PairFigure 28: Pair screen 30 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 30 13/05/2009 5:12:24 PM

The pairing animation screen displays.Figure 29: Remote assistant pairing animation screenTurn on the processor while this screen is displayed.3. On successful pairing, you will see this screen:Pair 2ndUnpairFigure 30: Remote assistant is successfully paired with the processorA green tick next to the processor icon indicates that the remote assistant has been successfully paired with the processor. If your processor is on the left side, a blue processor icon displays. If your processor is on the right side, a red processor icon displays.If needed, you can pair your second processor with your remote assistant. Pairing your remote assistant with your second processorTo pair your remote assistant with your second processor:Turn off the second processor.1. Press the lower right soft key (Pair 2nd) to pair the second 2. processor.© Cochlear Limited 2009 CR110 User Guide - 31Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 31 13/05/2009 5:12:24 PM

Pair 2ndUnpairFigure 31: Pair second processor screenThe pairing animation screen displays. Figure 32: Remote assistant pairing animation screenTurn on the second processor while this screen is displayed.3. On successful pairing you will see this screen:UnpairFigure 33: Remote assistant is successfully paired with both processorsA blue processor icon indicates the left processor. A red processor icon indicates the right processor. The two green ticks indicate that both processors have been successfully paired. 32 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 32 13/05/2009 5:12:25 PM

Unpairing your remote assistant from your processorWhen you unpair your remote assistant from your processor, the remote assistant and processor will no longer communicate with each other. You may need to unpair your remote assistant if:You have accidentally paired your remote assistant with the wrong • processor.You no longer want your remote assistant to communicate with • your processor, or one of your processors.You have received a new processor, and you need to unpair the • remote assistant from the old processor.To unpair your remote assistant from your processor:From the Home screen, press the Cochlear key until you see the 1. processor status screen.Press the upper right soft key to select the remote assistant 2. settings menu.Figure 34: Remote assistant settings menu Select the pair/unpair screen from the remote assistant settings 3. menu. The pair and unpair screen displays.To unpair the remote assistant, press the lower left soft key.4. © Cochlear Limited 2009 CR110 User Guide - 33Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 33 13/05/2009 5:12:25 PM

Pair 2ndUnpairFigure 35: Pair and unpair screenThe remote assistant asks you to conﬁ rm your action before 5. unpairing occurs. This prevents you from accidentally unpairing the remote assistant.Unpair?Figure 36: Unpair conﬁ rmation screenTo continue, press the lower right soft key. To cancel the action, press the lower left soft key. Once your remote assistant is unpaired, the pairing screen displays allowing you to pair your remote assistant again if needed. You can also use the left and right directional key to pair and unpair.When your remote assistant is unpaired, you see this screen if you press the Cochlear key.Figure 37: Remote assistant is not paired with the processor 34 - CR110 User Guide © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 34 13/05/2009 5:12:25 PM

Understanding remote assistant indicator lightsYou may see the following indicator lights on your remote assistant:Indicator lights What they mean Steady blue The remote assistant is within operating distance of the processor and the remote assistant and processor are communicating. Flashing blue The processor is not communicating with the remote assistant. For example, they are not within operating distance of each other, or they are not paired. Flashing orange A visual alert needs your • attention (e.g. coil error alert).The remote assistant battery is • low or empty.The remote assistant ﬁ rmware • may need an update. Steady orange The remote assistant battery is charging. Steady green The remote assistant battery is fully charged. Resetting your remote assistant settingsIf you accidentally change a remote assistant setting, or if you wish to return all remote assistant settings to the default states, you can reset the remote assistant settings.To reset all remote assistant settings to the default states:From the Home screen, press the Cochlear key until you see the 1. processor status screen.Press the upper right soft key to select the remote assistant 2. settings menu.© Cochlear Limited 2009 CR110 User Guide - 35Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd 35 13/05/2009 5:12:25 PM