Cochlear CR11000 Remote Assistant 2.4GHz User Manual 195993 Iss3 CR110 user guide 01

Cochlear Limited Remote Assistant 2.4GHz 195993 Iss3 CR110 user guide 01

Contents

User Manual 2

Press the lower directional key until the remote assistant reset 3. screen displays.ResetResetFigure 38: Remote assistant reset screenTo reset all remote assistant settings, press the lower right soft 4. key or the right directional key.For more information on the remote assistant settings menu, see Personalising your remote assistant settings.  Using Demo modeYou can use Demo mode to familiarise yourself with the features of your remote assistant before you start using it to communicate with your processor.Demo mode simulates communication between your remote assistant and your processor. It will not simulate processor alerts or connection and disconnection of audio accessories. Bilateral functions are not available in Demo mode.You can use Demo mode only when your remote assistant is not paired with your processor.To use Demo mode:Select the remote assistant settings menu.1. Press the lower directional key until the remote assistant reset 2. screen displays.Press the lower left soft key or the left directional key to enter 3. Demo mode. 36 - CR110 User Guide  © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   36 13/05/2009   5:12:26 PM
ResetResetDEMO ResetFigure 39: Remote assistant reset screen with Demo mode button When using your remote assistant in Demo mode, all screens are labelled Demo. You also see fl ashes of green, blue and orange indicator lights on your remote assistant.NoiseMusicFocusEverydayDEMODEMOFigure 40: Demo mode Home screen To stop using Demo mode, you can:Reset your remote assistant by pressing the lower right soft key on • the remote assistant reset screen.Turn off your remote assistant and turn it back on.• If you start pairing your remote assistant with your processor while in Demo mode, you will exit Demo mode.© Cochlear Limited 2009  CR110 User Guide  - 37Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   37 13/05/2009   5:12:26 PM
Using the  Hard Reset buttonIf the Cochlear key does not work or your remote assistant display freezes, you can press the Hard Reset button on the back of the remote assistant to reset your remote assistant.Figure 41: Hard reset button on the remote assistant 38 - CR110 User Guide  © Cochlear Limited 2009Using your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   38 13/05/2009   5:12:26 PM
 Personalising settingsYou can use your remote assistant to personalise your processor settings (e.g. change the processor microphone direction) to suit your listening needs. You can change the processor settings only when the processor is turned on and within operating distance. If the remote assistant is paired with two processors, both processors need to be turned on and within operating distance.You can also personalise your remote assistant settings (e.g. change the brightness of the remote assistant display).If you accidentally change a processor setting, or you wish to return to the default settings, you can easily reset processor and program settings to the values set by your clinician. You can also reset remote assistant settings to the default settings.To personalise your processor or remote assistant settings:Turn on your processor and ensure that it is within operating 1. distance. From the Home screen, press the Cochlear key.2. To select the processor settings menu, press the upper left soft 3. key. To select the remote assistant settings menu, press the upper right soft key.Figure 42: Processor settings menu (1) and remote assistant settings menu (2)To select the processor or remote assistant setting you wish to 4. change, press the lower directional key until the desired settings screen displays.Processor settings that you change apply to all programs, regardless of the program that is selected. When the remote assistant is paired with two processors, all processor settings apply to both processors.21© Cochlear Limited 2009  CR110 User Guide  - 39195993 Iss3 CR110 user guide 01.nu.indd   39 13/05/2009   5:12:33 PM
   Personalising your processor settingsYou can change the following processor settings:Lock and unlock your processor buttons.• Change the telecoil and microphone mixing ratio.• Change the audio accessory and microphone mixing ratio.• Set your processor indicator light preferences.• Enable and disable private tones.• Change the microphone direction.• Reset all your processor and program settings.• View your processor fi rmware and serial number details.• Read the following sections for more information on changing these settings.  Locking and  unlocking your processor buttonsYou can lock the two buttons on your processor to prevent children from changing the settings, or to avoid accidental button presses changing your processor settings.LockLockFigure 43: Processor buttons unlockedU nlockU nlockFigure 44: Processor buttons lockedTo lock or unlock your processor buttons:Select the processor buttons lock and unlock screen from the 1. processor settings menu.Press the lower right soft key to lock or unlock the processor 2. buttons. 40 - CR110 User Guide  © Cochlear Limited 2009Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   40 13/05/2009   5:12:33 PM
   Changing the telecoil and microphone mixing ratioMixing allows you to combine input from more than one audio input source (e.g. telecoil and microphones).The telecoil and microphone mixing ratio specifi es the ratio of the telecoil input in relation to the microphone input. To focus more on the telecoil input and reduce background sounds, increase the mixing ratio. To hear more background sounds while using the telecoil, decrease the mixing ratio.You can set the mixing ratio for the telecoil and microphone to any of the following:1:1•   (50% telecoil input: 50% microphone input).2:1•   (67% telecoil input: 33% microphone input).3:1•   (75% telecoil input: 25% microphone input).4:1•   (80% telecoil input: 20% microphone input).5:1•   (83% telecoil input: 17% microphone input).6:1•   (86% telecoil input: 14% microphone input).100%•   telecoil input.When you set telecoil input to 100%, you see the letter 'T' on the mixing ratio screen.To increase or decrease the mixing ratio for the telecoil and microphone:Select the telecoil and microphone mixing ratio screen from the 1. processor settings menu.To focus more on the telecoil input, press the lower left soft key. To 2. hear more background sounds, press the lower right soft key.  TFigure 45: Telecoil input set to 100%© Cochlear Limited 2009  CR110 User Guide  - 41Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   41 13/05/2009   5:12:33 PM
   Changing the audio accessory and microphone mixing ratioThe audio accessory and microphone mixing ratio specifi es the ratio of audio accessory input in relation to microphone input. To focus more on audio accessory input and reduce background sounds, increase the mixing ratio. To hear more background sounds while using audio accessories, decrease the mixing ratio.You can set the mixing ratio for an audio accessory and the microphone to any of the following:1:1 •  (50% audio accessory input: 50% microphone input).2:1•   (67% audio accessory input: 33% microphone input).3:1•   (75% audio accessory input: 25% microphone input).4:1•   (80% audio accessory input: 20% microphone input).5:1•   (83% audio accessory input: 17% microphone input).6:1•   (86% audio accessory input: 14% microphone input).100%•   audio accessory input.When you set audio accessory input to 100%, you see the letter 'A' on the mixing ratio screen.To increase or decrease the mixing ratio for the audio accessory and microphone:Select the audio accessory and microphone mixing ratio screen 1. from the processor settings menu.To focus more on the audio accessory input, press the lower left 2. soft key. To hear more background sounds, press the lower right soft key.  AFigure 46: Audio accessory input set to 100% 42 - CR110 User Guide  © Cochlear Limited 2009Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   42 13/05/2009   5:12:33 PM
   Setting your processor indicator light preferencesThe indicator light on your processor provides a visual confi rmation when you change a processor setting, or when there is a problem with the processor. The processor settings menu allows you to set your indicator light preferences for your processor. For visual confi rmation of setting changes (key presses) and processor problems (alerts), turn on Light. For visual confi rmation that the processor is receiving sound, turn on Sound. This visual confi rmation is useful if the recipient is a small child.For discreet use of the processor without indicator lights, turn off both Sound and Light. To set the indicator light preferences:Select the desired indicator light preferences screen (e.g. Sound on/1. off screen) from the processor settings menu.Press the lower right soft key to select your indicator light 2. preference (e.g. to turn Sound on or off, press the lower right soft key).LED onSound onFigure 47: Sound Ok light indicator is offLED onFigure 48: Sound Ok light indicator is onLight onFigure 49: Alert and key press light indicator is offFigure 50: Alert and key press light indicator is on© Cochlear Limited 2009  CR110 User Guide  - 43Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   43 13/05/2009   5:12:33 PM
  Enabling and  disabling private tones A private tone is a sound that only the recipient hears when a setting is changed, or when there is a problem with the processor.To hear a tone when a setting is changed, or when there is a problem, enable processor private tones. For silent use, disable processor private tones.To enable or disable private tones:Select the private tones screen from the processor settings menu.1. Press the lower right soft key to enable or disable private tones.2. DisableDisableFigure 51: Private tones enabledEnableEnableFigure 52: Private tones disabled   Changing  the microphone direction to ZoomTo hear sounds coming from the front and reduce sounds from other directions, you can change the microphone direction to Zoom. To enable Zoom:Select the microphone direction screen from the processor 1. settings menu.To enable or 2.   disable Zoom, press the lower right soft key.DisableFigure 53: Zoom enabled  EnableFigure 54: Zoom disabled  44 - CR110 User Guide  © Cochlear Limited 2009Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   44 13/05/2009   5:12:34 PM
  Resetting all your processor settings and programsIf you accidentally change a processor setting, or you wish to return to your default settings, you can reset all processor and program settings to the default settings. To reset your processor settings and programs to the default settings:Select the processor settings reset screen from the processor 1. settings menu.Press the lower right soft key to reset all processor settings and 2. programs to the default settings. Once the settings are reset to the default settings, the remote assistant confi rms that the settings have been reset.ResetResetFigure 55: Processor settings reset screen Figure 56: DoneDoneProcessor settings and programs have been reset  Viewing your processor fi rmware and serial number details To view the details of your processor fi rmware and serial number, select the processor fi rmware and serial number screen from the processor settings menu.© Cochlear Limited 2009  CR110 User Guide  - 45Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   45 13/05/2009   5:12:34 PM
LRVersion No872 SP15AVersion No872 SP15BFigure 57: Processor fi rmware and serial number details    Personalising your remote assistant settingsYou can change the following remote assistant settings to suit your needs:Change your remote assistant display contrast.• Change your remote assistant display brightness.• Change your remote assistant speaker volume.• Enable and disable your remote assistant audio and visual alerts.• Select your remote assistant language.• View your remote assistant fi rmware and serial number details.• Read the following sections for more information on how to change these settings.  Changing your remote assistant display contrastDepending on the current lighting condition, you may want to change your remote assistant display contrast. You can do this by increasing or decreasing the contrast between light and dark images.To change your remote assistant display contrast:Select the remote assistant display contrast screen from the 1. remote assistant settings menu.To increase the contrast between dark and light images, press the 2. lower left soft key. To decrease the contrast, press the lower right soft key. 46 - CR110 User Guide  © Cochlear Limited 2009Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   46 13/05/2009   5:12:35 PM
 Figure 58: Remote assistant display contrast screen   Changing your remote assistant display brightnessDepending on the current lighting condition, you may want to change your remote assistant display brightness. If there is a lot of light, decrease the level of brightness. If there is poor light, increase the level of brightness.To change your remote assistant display brightness:Select the remote assistant display brightness screen from the 1. remote assistant settings menu.To increase the level of brightness, press the lower right soft key. To 2. decrease the level of brightness, press the lower left soft key. Figure 59: Remote assistant display brightness screen  Changing your remote assistant speaker volumeYour remote assistant allows you to change the volume of the sounds associated with visual alerts and key presses.To change your remote assistant speaker volume:Select the remote assistant speaker volume screen from the 1. remote assistant settings menu.© Cochlear Limited 2009  CR110 User Guide  - 47Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   47 13/05/2009   5:12:35 PM
To increase the speaker volume, press the lower right soft key. To 2. decrease the volume, press the lower left soft key. Figure 60: Remote assistant speaker volume screen  Enabling and  disabling audio and visual alertsWhen your remote assistant visual alerts are enabled, an alert pops up on your remote assistant display when there is a problem (e.g. when the coil is off). You will also hear a sound. If your remote assistant alerts are disabled, you will only see visual alerts when you enter the processor status screen. To save battery power, there are no visual alerts when your remote assistant is in standby mode. The orange indicator light will fl ash when there is a problem, even if visual alerts are disabled.To enable or disable your remote assistant audio and visual alerts:Select the remote assistant audio and visual alerts screen from the 1. remote assistant settings menu.To enable or disable audio and visual alerts, press the lower right 2. soft key.DisableDisableFigure 61: Remote assistant visual alerts and sounds enabled EnableEnableFigure 62: Remote assistant visual alerts and sounds disabled 48 - CR110 User Guide  © Cochlear Limited 2009Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   48 13/05/2009   5:12:35 PM
    Selecting your remote assistant languageYour remote assistant is available in a number of different languages. To select another language:Select the remote assistant language selection screen from the 1. remote assistant settings menu.To select another language, press the lower left or lower right soft 2. key.To go back to the previous language, press the opposite key until that language displays.English Figure 63: Remote assistant language selection screen   Viewing your remote assistant fi rmware and serial number detailsTo view the details of your remote assistant fi rmware and serial number, select the remote assistant fi rmware and serial number screen from the remote assistant settings menu.Serial No8243740UHGVersion No872 SP15 Figure 64: Remote assistant fi rmware and serial numbersYou can also use the left and right directional keys to perform the functions described in this section.© Cochlear Limited 2009  CR110 User Guide  - 49Personalising settings195993 Iss3 CR110 user guide 01.nu.indd   49 13/05/2009   5:12:36 PM
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 Bilateral controlIf you have two (bilateral) implants, you can pair your remote assistant with two processors. This allows you to control both processors at the same time. When your remote assistant is paired with two processors, the remote assistant display is divided vertically in two on the following screens: •  Home screen.Status screens.• Visual alerts screen. • NoiseMusicFocusEverydayFigure 65: Bilateral mode Home screen Figure 66: Bilateral mode processor battery status screenFigure 67: Bilateral mode visual alerts screen© Cochlear Limited 2009  CR110 User Guide  - 51195993 Iss3 CR110 user guide 01.nu.indd   51 13/05/2009   5:12:36 PM
 From the Home screen, you can choose one of three bilateral control modes:Dual control mode controls both processors.• NoiseMusicFocusEverydayFigure 68: Bilateral control mode dual left side (1) and right side (2)Left control mode controls only your left processor.• NoiseMusicFocusEverydayFigure 69: Bilateral control mode left sideRight control mode controls only your right processor.• NoiseMusicFocusEverydayFigure 70: Bilateral control mode right side21 52 - CR110 User Guide  © Cochlear Limited 2009Bilateral control195993 Iss3 CR110 user guide 01.nu.indd   52 13/05/2009   5:12:36 PM
 Dual control modeWhen you pair two processors, your remote assistant is automatically in dual control mode. In dual control mode, you can control both processors at the same time to:Change programs.• Change volume or sensitivity.• Turn on the telecoil or Auto Telecoil.• Connect an audio accessory.• To change these settings, both processors must be on and your remote assistant must be within operating distance of your processors.Changes to processor settings (e.g. microphone direction) affect both processors, regardless of the control mode.Right or left control modesSometimes you may want to change a setting on one processor only. For example:Turn on the telecoil or Auto Telecoil on the left processor only.• Change the volume or sensitivity on the right processor only.•   Switching between control modesTo switch between control modes, press and hold the left or right directional key.NoiseMusicFocusEveryday NoiseMusicFocusEverydayFigure 71: Switching from dual control mode to left control mode© Cochlear Limited 2009  CR110 User Guide  - 53Bilateral  control195993 Iss3 CR110 user guide 01.nu.indd   53 13/05/2009   5:12:37 PM
NoiseMusicFocusEverydayNoiseMusicFocusEverydayFigure 72: Switching from left control mode to dual control modeNoiseMusicFocusEveryday NoiseMusicFocusEverydayFigure 73: Switching from dual control mode to right control modeNoiseMusicFocusEverydayNoiseMusicFocusEverydayFigure 74: Switching from right control mode to dual control modeNoiseMusicFocusEveryday NoiseMusicFocusEverydayFigure 75: Switching from left control mode to right control mode 54 - CR110 User Guide  © Cochlear Limited 2009Bilateral control195993 Iss3 CR110 user guide 01.nu.indd   54 13/05/2009   5:12:37 PM
NoiseMusicFocusEverydayNoiseMusicFocusEverydayFigure 76: Switching from right control mode to left control mode© Cochlear Limited 2009  CR110 User Guide  - 55Bilateral  control195993 Iss3 CR110 user guide 01.nu.indd   55 13/05/2009   5:12:38 PM
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Caring for your remote assistant  Protecting your remote assistant To protect your remote assistant against impact and scratches, Cochlear recommends that you use a protective case. The following protective cases are available from Cochlear: •  Cochlear™ Nucleus® CR100 Series Belt Case: You can insert the remote assistant into the belt case and attach it to your belt. The belt case can be rotated to adjust its position on the belt. When you want to use your remote assistant, remove it from the belt case.Figure 77: Remote assistant belt case  •  Cochlear™ Nucleus® CR100 Series Leather Case: The leather case provides you with the fl exibility of either attaching the remote assistant to your belt, or carrying it in your handbag or pocket. You can use and charge the remote assistant while it is in the leather case.Figure 78: Remote assistant leather case© Cochlear Limited 2009  CR110 User Guide  - 57195993 Iss3 CR110 user guide 01.nu.indd   57 13/05/2009   5:12:38 PM
  •  Cochlear™ Nucleus® CR100 Series Protective Case: This is a fl exible rubber case into which you can insert the remote assistant. It is suitable for use by both children and adults, and is available in a choice of colours. The protective case can be worn around the neck using the remote assistant lanyard. You can use and charge the remote assistant while it is in the protective case.Figure 79: Protective caseWhen using the remote assistant while it is in a protective case, you may notice a slight decrease in the operating range. If this happens, either remove the remote assistant from the case when using it, or hold the case close to your processor.When the remote assistant is attached to your belt, certain arm positions (e.g. arm swinging past the belt when walking) may affect communication. If this happens, remove the remote assistant from the case when using it.   Using the remote assistant lanyardThe Cochlear™ Nucleus® CR100 Series Lanyard allows you to wear the remote assistant around your neck.You can attach the lanyard to the remote assistant using the hole located on the back of the remote assistant. When threading the lanyard, always insert the lanyard loop through the bottom hole, which is the hole just above the personal identifi cation label. 58 - CR110 User Guide  © Cochlear Limited 2009Caring for your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   58 13/05/2009   5:12:51 PM
Thread the lanyard as shown below:Hold the remote assistant in 1. one hand.Insert the lanyard loop 2. through the bottom hole with the thumb and index fi nger of the other hand.Insert the lanyard strap 3. through the lanyard loop as shown.Pull the lanyard strap 4. upwards until the loop tightens into a knot.  Protecting your remote assistant from water damageYour remote assistant is protected against access of solid foreign objects greater than or equal to 1.0 mm diameter, and failure from splashing water (IP44 rating).© Cochlear Limited 2009  CR110 User Guide  - 59Caring for your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   59 13/05/2009   5:12:55 PM
  Cleaning your remote assistantTo keep your remote assistant clean, wipe its display and buttons with a soft dry cloth. Do not use alcohol, household cleaners or abrasive materials to clean your remote assistant.Figure 80: Wiping the remote assistant with a soft dry clothIf your belt case, leather case or protective case gets dirty, wipe it with a soft dry cloth. If your remote assistant gets wet:Turn your remote assistant off.1. Wipe it with a soft dry cloth.2. Dry your remote assistant for approximately 12 hours. It is not 3. recommended to use the Zephyr dry aid kit supplied with your processor to dry your remote assistant. Do not use an oven or microwave to dry your remote assistant.To check if your remote assistant is still functioning, turn it on again after it is dry. If your remote assistant no longer functions, return it to your clinician. Cochlear cannot guarantee that it can repair a water-damaged remote assistant.  60 - CR110 User Guide  © Cochlear Limited 2009Caring for your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   60 13/05/2009   5:13:17 PM
 General warnings and precautions for using your remote assistantUsing your remote assistant cables in any way contradictory to • their intended purpose (e.g. wearing the USB cable around the neck) can cause injury.When operating machinery, ensure that your remote assistant • lanyard does not get caught in the machine.If your remote assistant becomes unusually warm, stop using it • immediately and seek advice from your clinician. Do not operate your remote assistant while driving.• Do not leave your remote assistant in very hot areas (e.g. in direct • sunlight, behind a window, in a car, etc.).Avoid placing your remote assistant in environments where • excessive moisture and dirt can damage it (e.g. swimming pools). Be careful when placing your remote assistant in a bag or pocket • with other objects as the display may scratch. You may want to use commercially available protective fi lms to protect the remote assistant display from scratches.When charging your remote assistant from mains power, only • use the CR100 Series Global Power Adaptor, or the CP800 Series Global Power Adaptor (if using the CP800 Series Battery Charger).Do not use excessive force when connecting your remote assistant • to the remote assistant USB cable.Avoid applying unnecessary pressure to the display, keypad or back • of your remote assistant. Avoid bending your remote assistant in any way. • Do not attempt to open or dismantle your remote assistant. If the • remote assistant is not working, return it to your clinician. When your remote assistant is not in use, turn it off and store it • safely.Dispose of electrical components in accordance with your local • regulations.© Cochlear Limited 2009  CR110 User Guide  - 61Caring for your remote assistant195993 Iss3 CR110 user guide 01.nu.indd   61 13/05/2009   5:13:24 PM
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 Using your remote assistant to  troubleshoot your processor The following features on your remote assistant can help you troubleshoot your processor:Visual alerts that appear on your remote assistant display.• Figure 81: Coil off visual alertYour processor status indicator.• The processor troubleshooting guide on your remote assistant.• For information on how to troubleshoot your processor, refer to the CP810 and CR110 Troubleshooting Guide provided with your processor documentation.Checking your processor coilYour remote assistant has an in-built coil sensor that allows you to check if the coil connected to your processor is receiving sound signals from your processor. To check the coil using the coil sensor:Remove the coil from the head. Do not use the coil sensor when 1. the coil is on the head.Place the coil on the coil sensor guides on the back of your 2. remote assistant. The coil sensor guides are located on the sides of the product information label. Make sure that the coil is properly aligned with the coil sensor guides.© Cochlear Limited 2009  CR110 User Guide  - 63195993 Iss3 CR110 user guide 01.nu.indd   63 13/05/2009   5:13:24 PM
Figure 82: Placing the coil on the coil sensor guidesIf the coil is receiving sound signals from your processor, the following animation appears on your remote assistant display:Figure 83: Coil sensor animationThis, however, is only an indication that the coil is receiving sound signals and does not confi rm that the coil is functioning properly.If the coil is not receiving sound signals, no response is shown on your remote assistant display.Once you move the coil away from your remote assistant, the remote assistant returns to its previous display. 64 - CR110 User Guide  © Cochlear Limited 2009Using your remote assistant to troubleshoot your processor195993 Iss3 CR110 user guide 01.nu.indd   64 13/05/2009   5:13:25 PM
Other informationYour   warranty and registration formYour warranty is included in the document pack you received with your processor.Please complete the registration form and return to Cochlear within 30 days of receiving the product. Technical informationThe remote assistant wireless communication link operates in the 2.4 GHz ISM band using GFSK (Gaussian Frequency Shift Keying) on 10 channels. The link uses a proprietary bi-directional communication protocol and operates over a distance of up to 2m from the CP810 processor. When interference is present, the wireless communication link switches between the 10 channels to fi nd a channel where the interference least affects the operation of the link. The remote assistant indicates via its display and light indicator when the processor is not within operating distance, and when the link has been interrupted due to interference. For more information, see Holding and operating your remote assistant in this user guide.   Specifi cations Physical confi gurationThe remote assistant comprises:Custom analogue and digital integrated circuits based on a micro-• processor design, with bi-directional wireless communication capabilities.Push-buttons/keys and a slider for control of processor features • and its own system features.A display for indicating system status and activity.• A speaker for sounding an audible alert.• In-built coil sensor to check if the processor’s coil is receiving • sound signals from the processor.An indicator light for visual indication of system function or alert.• On-board battery charging circuit.• © Cochlear Limited 2009  CR110 User Guide  - 65195993 Iss3 CR110 user guide 01.nu.indd   65 13/05/2009   5:13:32 PM
A temperature sensor for battery safety.• A mini type B USB connector for charging the device.•  MaterialsThe remote assistant housing, including non-metallic buttons/keys, is made of polycarbonate. The spine and metallic buttons/keys are made of chrome plated stainless steel.  DimensionsLength Width Depth110 mm 45 mm 12 mmWeightThe remote assistant weighs approximately 64 g.Operating  characteristicsCharacteristic RangeOperating battery voltage 3 V to 4.2 VBattery charging voltage 4.5 V to 5.5 VBattery capacity 680 mAh (Internal Lithium-ion battery)Push-key functions Remote assistant on and off, telecoil and Auto Telecoil on and off, audio accessory on and off, program change, processor and remote assistant settings changeWireless transmission range Up to 2 mDisplay 128 x 128 pixels, 1.5 inch backlit colour LCD 66 - CR110 User Guide  © Cochlear Limited 2009Other information195993 Iss3 CR110 user guide 01.nu.indd   66 13/05/2009   5:13:32 PM
 Environmental conditionsCondition Minimum MaximumStorage temperature -40 ºC  (-40 ºF)  +50 ºC  (+122 ºF)Storage relative humidity0% RH 90% RHOperating temperature+5 ºC (+41 ºF) +50 ºC (+122 ºF)Operating relative humidity0% RH 90% RHCertifi cation and applied standardsThe CR110 Remote Assistant fulfi ls the essential requirements listed in Annex 1 of the EC directive 90/385/EEC on Active Implantable Medical Devices as last amended by EC Directive 2007/47/EEC. It was approved for CE-Mark according to Annex 2 by Notifi ed Body 0197 in 2009. Equipment classifi cationYour remote assistant is internally powered equipment Type B as described in the international standard IEC 60601-1:1988 + A1:1991 + A2:1995 - Medical Electrical Equipment Part 1: General Requirements for Safety.IP rating of remote assistantThe IP rating of the remote assistant is as described in the section Caring for your remote assistant.  FCC (Federal Communications Commission) and Canadian IC complianceThis device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:This device may not cause harmful interference.• © Cochlear Limited 2009  CR110 User Guide  - 67Other information195993 Iss3 CR110 user guide 01.nu.indd   67 13/05/2009   5:13:32 PM
This device must accept any interference received, including • interference that may cause undesired operation.Changes or modifi cations made to this equipment not expressly approved by Cochlear Limited may void the FCC authorization to operate this equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from • that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. • FCC ID number: WTOCR11000IC ID number: 8039A-CR11000 The symbols below are found on your processor components and packaging.Symbol MeaningSee InstructionsRefer to warnings and cautions in related user documentation 68 - CR110 User Guide  © Cochlear Limited 2009Other information195993 Iss3 CR110 user guide 01.nu.indd   68 13/05/2009   5:13:32 PM
FragileStorage Temperature Limits Relative Humidity LimitsIP RatingProtected against access of solid foreign objects greater than or equal to 1.0 mm diameter.Protected against failure from temporary immersion in water.Protected against failure from dust penetration. IP RatingProtected against access of solid foreign objects greater than or equal to 1.0 mm diameter. Protected against failure from splashing water.CE Registration MarkCE Registration Mark Certifi cation - EuropeDisposal - do not dispose in fi reDisposal – dispose of electrical components in accordance with your local regulationsCertifi cation - JapanCertifi cation - Australia© Cochlear Limited 2009  CR110 User Guide  - 69Other information195993 Iss3 CR110 user guide 01.nu.indd   69 13/05/2009   5:13:33 PM
Certifi cation - New ZealandTested to comply with FCC standardsSerial numberDate of manufactureType B EquipmentThis device restricted to sale by or on the order of a physician.Mixed Sources - Product group • for well managed sources and other controlled sources.FSC certifi cation only applies to • cardboard packaging.CP810 Sound ProcessorCochlear Limited14 Mars Road, Lane CoveNSW 2066, AustraliaMade in AustraliaProduct label information for the sound processor.CR110 Remote AssistantCochlear Limited14 Mars Road, Lane CoveNSW 2066, AustraliaMade in ChinaProduct label information for the remote assistant.Legal statementThe statements made in this guide are believed to be true and correct as of the date of publication. However, specifi cations are subject to change without notice. Nucleus® cochlear implant systems are covered by one or more international patents.© Cochlear Limited 2009 70 - CR110 User Guide  © Cochlear Limited 2009Other information195993 Iss3 CR110 user guide 01.nu.indd   70 13/05/2009   5:13:34 PM
GlossaryBilateral control The remote assistant communicates with two processors at the same time.Cochlear™ Nucleus® CR100 Series Belt CaseA protective case for the remote assistant that can be attached to the belt.Cochlear™ Nucleus® CR100 Series Global Power AdaptorConnects the remote assistant to mains power for recharging the battery.Cochlear™ Nucleus® CR100 Series LanyardAllows you to wear the remote assistant around the neck. Cochlear™ Nucleus® CR100 Series Leather CaseA protective case for the remote assistant that you can either attach to the belt, or carry in the handbag or pocket.Cochlear™ Nucleus® CR100 Series  Protective CaseA protective rubber case for the remote assistant that is suitable for use by both adults and children.Cochlear™ Nucleus® CR100 Series USB CableCable that connects the remote assistant to:USB port of a computer.• Global power adaptor.• CP800 Series Battery • Charger.Coil sensor Used to check if the coil connected to the processor is receiving sound signals from the processor.Hard reset button Resets the remote assistant if the Cochlear key is not working.Home screen Allows access to program selection and key settings.Indicator light Provides a visual indication of remote assistant function status or a problem.© Cochlear Limited 2009  CR110 User Guide  - 71195993 Iss3 CR110 user guide 01.nu.indd   71 13/05/2009   5:13:35 PM
Left directional key Decrease sensitivity.• Switch between control modes.• Change settings.• Lower directional key Decrease volume or scroll down.Pairing Allows the remote assistant and processor to communicate with each other.Processor settings menu Allows access and control of specifi c processor settings.Processor status screen Displays current processor status.Remote assistant Hand-held remote control that controls the Cochlear™ Nucleus® CP800 Series Sound Processor.Remote assistant settings menuAllows access and control of specifi c remote assistant settings.Remote assistant USB cable socketConnects the USB cable to the remote assistant.Right directional key Increase sensitivity.• Switch between control modes.• Change settings.• Soft keys The four multi-function keys that are located directly above and below the remote assistant display.Toggle button Button on the left spine (side) of the remote assistant that is used to:Turn telecoil and Auto • Telecoil on and off.Turn audio accessory on and • off.Unilateral control The remote assistant communicates with one processor.Unpair  Unpairs the remote assistant from the processor. 72 - CR110 User Guide  © Cochlear Limited 2009Glossary195993 Iss3 CR110 user guide 01.nu.indd   72 13/05/2009   5:13:35 PM
Upper directional key Increase volume or scroll up.© Cochlear Limited 2009  CR110 User Guide  - 73Glossary195993 Iss3 CR110 user guide 01.nu.indd   73 13/05/2009   5:13:35 PM
 74 - CR110 User Guide  © Cochlear Limited 2009195993 Iss3 CR110 user guide 01.nu.indd   74 13/05/2009   5:13:35 PM
IndexAAuto Telecoilautomatically turn off  29switching between using Auto Telecoil and telecoil  29using  28BBelt caseusing  57Bilateral control  51bilateral screens  51control modes  52–53switching between control modes  53CCancellingcancelling a change to processor settings  45cancelling a change to remote assistant settings  35Caring for your remote assistantcleaning  60protecting  57–59using the Lanyard  58–59warnings and precautions  61Changingaudio accessory and microphone mixing ratio  42indicator light preferences  43microphone direction to Zoom  44processor settings  40–46© Cochlear Limited 2009  CR110 User Guide  - 75195993 Iss3 CR110 user guide 01.nu.indd   75 13/05/2009   5:13:35 PM
remote assistant display brightness  47remote assistant display contrast  46remote assistant settings  46–49remote assistant speaker volume  47sensitivity  25telecoil and microphone mixing ratio  41volume  24Charging battery  11charging for the fi rst time  11how to recharge  13recharging  11recommended temperature range for charging  12using the CP800 Series Battery Charger and USB cable  15using the CR100 Series Global Power Adaptor and USB cable  13using your computer and USB cable  14when to recharge  12Checkingprocessor battery status  27processor coil  63remote assistant battery status  12Cleaning the remote assistant  60DDecreasingsensitivity  25volume  24Demo modestop using  37using  36 76 - CR110 User Guide  © Cochlear Limited 2009Index195993 Iss3 CR110 user guide 01.nu.indd   76 13/05/2009   5:13:35 PM
Dirtprotection against  59Disablingaudio and visual alerts  48private tones  44Zoom  44Displaychanging the remote assistant display brightness  47Home screen  22Displaying program numbers  23Dual control mode  53EEnablingaudio and visual alerts  48private tones  44Zoom  44Equipment classifi cation  67Everyday program  21FFCC compliance  67–68Focus program  21HHard reset button  38© Cochlear Limited 2009  CR110 User Guide  - 77Index195993 Iss3 CR110 user guide 01.nu.indd   77 13/05/2009   5:13:35 PM
Holding the remote assistant  19Home screen  21returning to  22selecting programs  23IIncreasingsensitivity  25volume  24Indicator lightsmeaning  35Interferenceactions to take  20sources of  20LLabelling symbols  68–70Language selection  49Lanyardattaching  58–59Leather caseusing  57Lockingprocessor buttons  40remote assistant keypad  17 78 - CR110 User Guide  © Cochlear Limited 2009Index195993 Iss3 CR110 user guide 01.nu.indd   78 13/05/2009   5:13:35 PM
MMicrophoneschanging direction  44Mixing ratioaudio accessory and microphone  42telecoil and microphone  41Music program  21NNoise program  21OOperating the remote assistant  19operating distance  19PPairing the remote assistantpairing alert screen  30successful pairing indicator  30–32unpairing  33–34when to pair  30with one processor  30–31with the second processor  31–32Personalising processor settings  40changing the audio accessory and microphone mixing ratio  42changing the microphone direction  44changing the telecoil and microphone mixing ratio  41enabling and disabling private tones  44locking and unlocking processor buttons  40setting  processor indicator light preferences  43© Cochlear Limited 2009  CR110 User Guide  - 79Index195993 Iss3 CR110 user guide 01.nu.indd   79 13/05/2009   5:13:35 PM
viewing processor fi rmware and serial number  45Personalising rem ote assistant settings  46changing the rem ote assistant display brightness  47changing the rem ote assistant display contrast  46changing the rem ote assistant speaker volum e  47enabling and disabling audio and visual alerts  48selecting the rem ote assistant language  49view ing the rem ote assistant fi rm w are and serial num ber  49Personalising settings  39personalising processor settings  40personalising rem ote assistant settings  46Processor indicator lightssetting preferences  43Program sdisplay program  num bers  23Everyday  21Focus  21M usic  21N oise  21selecting  23Protecting the rem ote assistant  57–58Protective caseusing  58RRecharging battery  11 80 - CR110 User Guide  © Cochlear Lim ited 2009Index195993 Iss3 CR110 user guide 01.nu.indd   80 13/05/2009   5:13:35 PM
Remote assistant  7components  9–10dimensions  66fi rmware and serial number  49holding  19H ome screen  21indicator lights  35locking and unlocking  17materials  66operating  19operating characteristics  66physical confi guration  65–66resetting settings  35selecting language  49specifi cations  65–66turning on and off  16using  19Resettingprocessor settings and programs  45remote assistant settings  35SSelecting programs  23Selecting the remote assistant language  49Sensitivitydecreasing  25increasing  25Switchingbetween Auto Telecoil and telecoil  29between bilateral control modes  53© Cochlear Limited 2009  CR110 User Guide  - 81Index195993 Iss3 CR110 user guide 01.nu.indd   81 13/05/2009   5:13:35 PM
TTechnical informationenvironmental conditions  67specifi cations  65–66Telecoilreducing background noise  28turning off  28turning on  28Troubleshooting the processor  63Turning the remote assistant on and off  16UUnderstanding remote assistant indicator lights  35Unlockingprocessor buttons  40remote assistant keypad  17Unpairing the remote assistant  33UsingAuto Telecoil  28belt case  57Demo mode  36lanyard  58–59leather case  57protective case  58remote assistant  19–20telecoil  28–29the remote assistant to troubleshoot the processor  63–64 82 - CR110 User Guide  © Cochlear Limited 2009Index195993 Iss3 CR110 user guide 01.nu.indd   82 13/05/2009   5:13:35 PM
VViewprocessor fi rmware number  45remote assistant fi rmware number  49Visual alerts  63Volumedecreasing  24increasing  24WW arranty  65W aterprotection against damage  59© Cochlear Limited 2009  CR110 User Guide  - 83Index195993 Iss3 CR110 user guide 01.nu.indd   83 13/05/2009   5:13:35 PM
Notes 84 - CR110 User Guide  © Cochlear Limited 2009195993 Iss3 CR110 user guide 01.nu.indd   84 13/05/2009   5:13:35 PM
Notes© Cochlear Limited 2009  CR110 User Guide  - 85195993 Iss3 CR110 user guide 01.nu.indd   85 13/05/2009   5:13:36 PM
Notes 86 - CR110 User Guide  © Cochlear Limited 2009195993 Iss3 CR110 user guide 01.nu.indd   86 13/05/2009   5:13:36 PM
195993 Iss3 CR110 user guide 01.nu.indd   87 13/05/2009   5:13:36 PM
Nucleus is a registered trademark of Cochlear Limited.Cochlear and the elliptical logo and Freedom are trademarks of Cochlear Limited.The statements made in this guide are believed to be true and correct in every detail as of the date of publication. However, specifi cations are subject to change without notice. Printed in Australia195993 ISS3Front and back cover CR110 Iss 3 01.indd   2 13/05/2009   5:30:18 PM

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