Cocoon Labs CS03A Security camera User Manual
Cocoon Labs Ltd Security camera
User Manual
Setup guide Before you start Visit cocoon.life/app and download the Cocoon app to your iOS or Android smartphone. This guide provides some useful tips for the simple setup process. If you need any help visit help.cocoon.life to find more information or to chat to us. Home security without the hassle Where to put Cocoon Cocoon will work from anywhere in your home, but will work best if you follow these tips. If you change your mind you can always move your Cocoon to another spot. Simply place it in it’s new position, plug it in and Cocoon will get back to work. Cocoon works best Near a power supply Near your Wi-Fi router On a flat, stable surface Away from heat sources With a clear view of the main entrance or space in your home Is Cocoon ready? Once plugged in, Cocoon will flash red to show it has power. When the light begins to flash red and blue, Cocoon is ready to set-up. Open the Cocoon app and select ‘Set-up a new Cocoon’. Are you ready? Remember, to set Cocoon up, you should Make sure your phone is connected to the Wi-Fi network you’d like Cocoon to use. Have your phone connected to Wi-Fi Check that your location is turned on and turn up the volume on your phone - the app sends Cocoon all the information it needs using sound. Have location services turned on 2.4GHz (802.11 g/n) Allow Cocoon permission Location, Microphone and Notifications (iOS only) Completing setup After receiving information from the app, Cocoon will flash red while it updates. This update may take several minutes to complete. As Cocoon’s owner, you can invite other people to join your household as soon as setup is complete. Your Cocoon household should include everyone with a smartphone and keys to your home. Cocoon then knows who should and shouldn’t be there. If people without smartphones or pets are at your home while you’re away, it’s likely Cocoon will send you an alert. Cocoon is ready! When Cocoon’s light glows blue, setup is complete. Cocoon arms as soon as your home is empty. Should you need to, you can always arm Cocoon yourself. Check in at anytime with live video and audio, or review recordings from past alerts. Setup Understanding Cocoon’s light RED, FLASHING Powered on and booting up. During setup and normal use, Cocoon’s light will flash and change colour. RED/BLUE, FLASHING This guide will help you to understand what these lights mean. RED, FLASHING Not connected to Wi-Fi, ready to pair. Paired, downloading a system update. Updates also periodically occur during normal use. Normal use BLUE, NOT FLASHING Connected to Wi-Fi and ready for use. BLUE, FLASHING Live video is being watched. RED, NOT FLASHING Cocoon has lost Wi-Fi connection. We’re here to help Love your Cocoon? If you have any problems, questions, or just want some help, our team are on hand. You can contact us on: If you have a minute to spare, we’d love to know what you think of Cocoon. Please leave your review on: cocoon.life/support Trustpilot support@cocoon.life Amazon Google Legal & Warranty Information Using Cocoon Review the documentation before using Cocoon. Retain documentation for future reference, or see www.cocoon.life/legal for warranty information. Warning Security systems cannot compensate you for the loss of life or property. Like all practical systems Cocoon has limitations and can be disabled by an intruder. Use Cocoon as part of a comprehensive security solution including high-quality locks and doors. Safety and Handling Use indoors only. Do not use below 0ºC or above 35ºC. Do not install the product near a radiator or heat source. Do not cover the product. Keep cables out of reach of children and infants. Do not disassemble the product. There are no user serviceable parts inside. Cocoon One-Year Limited Warranty Summary Cocoon warrants the included hardware product and accessories against defects in materials and workmanship for one year from the date of original retail purchase. Cocoon does not warrant against normal wear and tear (including cosmetic damage), or damage caused by accident (including spillage of liquid), abuse, alteration, improper storage, unusual stress, unauthorised repair or operation of the product outside the intended uses described by Cocoon. To obtain service visit www.cocoon.life/ support. If during this warranty period a defect arises and you submit a valid claim to Cocoon and return the product in accordance with our instructions, we will at our option, either (i) repair the product using new or refurbished parts (ii) replace the product with a new or refurbished product, or (iii) refund the purchase price of the product. In the event the product or component is no longer available, Cocoon will, at its discretion, replace your product with a product of similar function. This is your sole remedy under this warranty. A replacement or repaired product assumes the longer of the remaining warranty period of the original product or 90 days from the date of replacement or repair. Cocoon does not warrant that the operation of the product will be uninterrupted or error-free. Technical service or device repair may be restricted to original country of sale. Call charges and international shipping charges may apply. Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details when making a claim under this warranty. This limited warranty is transferable from the original owner to subsequent purchasers, but the warranty period will not be extended. This warranty does not cover products marked “sample,” “Not For Sale,” or “as is.” This warranty does not cover products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the User’s Guide, Placement Guidelines, or other instructions provided by Cocoon; (c) abuse or misuse of the product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane. This Limited Warranty does not cover consumable parts, unless damage is due to defects in materials or workmanship of the product, or software (even if packaged or sold with the product). Repairs are subject to the full terms and detailed information on obtaining service available at www.cocoon.life/legal. Use our claim form located at www.cocoon.life/contact LIMITATION OF LIABILITY. IN NO EVENT WILL COCOON BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA, LIFE, OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND COCOON TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. There are no other warranties, express or implied, except as required by law. Implied warranties required by law include the implied warranty of condition of quality, merchantability and fitness for a particular purpose, and such implied warranties, if any, are limited in duration to the term of this warranty. consumer advisory service. This Limited Warranty gives you specific legal rights. You may also have legal rights specific to your state, province, or jurisdiction. In some cases, some or all of the limitations in this Limited Warranty may not apply in your state. In that case, the terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full understanding of your legal rights please refer to the laws applicable in your specific jurisdiction. You also have the right to contact a relevant (1) To comply with requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. (2) This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dif erent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Company name: Company address: FCC ID: Model No: Cocoon Labs Ltd. 46 The Calls, Leeds, West Yorkshire, LS27EY, United Kingdom 2AENXCS03A CS03A Use with other equipment This product has demonstrated EMC compliance when used with the supplied power supply and cable. Use of the product with other equipment can void the user’s authority to operate product. The product must be plugged directly into a properly wired AC power line and must not be “daisy-chained” together in serial fashion with other power strips. Power adaptor: Model: Input: Output: FullPower USB Power Supply SAW06D-050-0800UD 100-240V~50/60Hz 300mA 5.0V 800mA AU+NZ Compliance Statement: This product displays the Regulatory Compliance Mark (RCM) to show that it complies with relevant Australian and New Zealand regulations. EU Compliance Statement: Cocoon Labs Limited hereby declares that this wireless device is in compliance with all applicable EU Directives including with the essential requirements and other relevant provisions of the RED Directive (2014/53/EU). A copy of the EU Declaration of Conformity is available at www.cocoon.life/legal. CS03A-012018-1
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