Code BTC02 CHARGER WITH BLUETOOTH TRANSCEIVER User Manual 2

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User Manual
Code Reader™ 3600
Manual Version 01 Release
Date: October 2013
D013597_1.0_CR3600_User_Manual
Statement of Agency Compliance
The Code Reader™ 3600 (CR3600) has been tested for compliance with FCC regulations and was found to be compliant with
all applicable FCC Rules and Regulations.
IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, this device must not be co-located or operate
in conjunction with any other antenna or transmitter.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
The CR3600 has been tested for compliance to CE standards and guidelines and was found to conform to applicable CE
standards, specifically the EMC requirements EN 55024, ESD EN 61000-4-2, Radiated RF Immunity EN 61000-4-3, ENV 50204,
EFT EN 61000-4-4, Conducted RF Immunity EN 61000-4-6, EN 55022, Class B Radiated Emissions, and Class B Conducted
Emissions.
The CR3600 has been tested and certified in compliance with the Technical Regulations Conformity Certification of Specified
Radio Equipment (ordinance of MPT N°.37. 1981), Article 2, Paragraph 1, Item 19.
Code voids product warranty if the hard case has been opened or tampered with in any way.
The CR3600 meets all safety and quality standards in accordance to EN 60950-1:2006/A11:2009/A1:2010.
CR3600 CodeXML® Modem FCC and ICES Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
D013597_1.0_CR3600_User_Manual
Code Reader™ 3600 User Manual
Copyright © 2013 Code Corporation.
All Rights Reserved.
The software described in this manual may only be used in accordance with the terms of its license agreement.
No part of this publication may be reproduced in any form or by any means without written permission from Code Corporation. This includes
electronic or mechanical means such as photocopying or recording in information storage and retrieval systems.
NO WARRANTY. This technical documentation is provided AS-IS. Further, the documentation does not represent a commitment on the part of Code
Corporation. Code Corporation does not warrant that it is accurate, complete or error free. Any use of the technical documentation is at the risk
of the user. Code Corporation reserves the right to make changes in specifications and other information contained in this document without prior
notice, and the reader should in all cases consult Code Corporation to determine whether any such changes have been made. Code Corporation
shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the
furnishing, performance, or use of this material. Code Corporation does not assume any product liability arising out of or in connection with the
application or use of any product or application described herein.
NO LICENSE. No license is granted, either by implication, estoppel, or otherwise under any intellectual property rights of Code Corporation. Any
use of hardware, software and/or technology of Code Corporation is governed by its own agreement.
The following are trademarks or registered trademarks of Code Corporation:
CodeXML®, Maker, QuickMaker, CodeXML® Maker, CodeXML® Maker Pro, CodeXML® Router, CodeXML® Client SDK, CodeXML® Filter, HyperPage,
CodeTrack, GoCard, GoWeb, ShortCode, GoCode®, Code Router, QuickConnect Code, Rule Runner®, Cortex®, CortexRM, CortexMobile, Code, Code
Reader, CortexAG, CortexStudio, CortexTools, Affinity®, CortexDecoder, CortexJPOS, and CortexOPOS.
All other product names mentioned in this manual may be trademarks of their respective companies and are hereby acknowledged.
The software and/or products of Code Corporation include inventions that are patented or that are the subject of patents pending. U.S. Patents:
6997387, 6942152, 7014113, 7070091, 7097099, 7353999, 7519239, 7621453, 8001550, 8011584.
The Code Reader software uses the Mozilla SpiderMonkey JavaScript engine, which is distributed under the terms of the Mozilla Public License
Version 1.1. The Code Reader software is based in part on the work of the Independent JPEG Group.
www.codecorp.com
D013597_1.0_CR3600_User_Manual
Table of Contents
1.0 - Unpacking............................................................................................................................................................... 1
2.0 - Charging Station Assembly Instructions................................................................................................................... 1
3.0 - Battery Installation and Removal............................................................................................................................. 2
4.0 - Charging the CR3600................................................................................................................................................ 2
5.0 - Fuel Gauge Status Indicators.................................................................................................................................... 3
6.0 - Powering On/Off the Reader.................................................................................................................................... 3
7.0 - Targeting the CR3600............................................................................................................................................... 3
8.0 - Keypad/Icon Overview............................................................................................................................................. 4
9.0 - Communication Mode Switch.................................................................................................................................. 6
10.0 - Communicating in USB Downloader (HID) Mode.................................................................................................... 6
11.0 - Communicating in USB Communication Mode....................................................................................................... 6
12.0 - Batch Mode Indicators........................................................................................................................................... 7
13.0 - Attaching the CodeXML® M3 Modem..................................................................................................................... 7
14.0 - Establishing a Bluetooth® Connection.................................................................................................................... 8
15.0 - Reading Ranges...................................................................................................................................................... 8
16.0 - Reader Feedback................................................................................................................................................... 9
17.0 - Symbologies Default ON........................................................................................................................................ 9
18.0 - Symbologies Default OFF....................................................................................................................................... 9
19.0 - Suffix Enter............................................................................................................................................................ 9
20.0 - Reader ID and Firmware Version.......................................................................................................................... 10
21.0 - CR3600 Dimensions............................................................................................................................................. 11
21.1 - Charging Station Dimensions............................................................................................................................... 11
22.0 - CR3600 Maintenance........................................................................................................................................... 12
23.0 - Warranty............................................................................................................................................................. 13
D013597_1.0_CR3600_User_Manual
1.0 - Unpacking
Remove the CR3600 from its packing and inspect it for damage. If the reader was damaged during shipping, please call Code at
(801) 495-2200.
Based on the kit purchased, a combination of the following components will be included with the CR3600:
Charging Station with
Embedded CodeXML® Modem
Weighted
Base Plate
Charging Station
Screws
CodeXML® M3 Modem
with USB or RS232 cable
Battery
USB Cable
Power Supply
Rubber Feet
2.0 - Charging Station Assembly Instructions
1. Plug the barrel side of the USB charge cable or power supply (depending on which you ordered) into the charger. (Figure 2)
2. (Optional) Attach the weighted base. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and place the
Charging Station on top of it. (Figure 1) and secure with the screws provided. (Figure 4)
Figure 2
Figure 3
Figure 4
Figure 5
Figure 6
3. Rubber feet can be placed on the corners of the weighted base (Figure 5) or directly onto the Charging Station (Figure 6) to
prevent slipping from a surface.
4. (Optional) Mounting the Charging Station to a Surface. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the
surface, and secure with screws. Note: Because surface types differ, screws are not included to mount a Charging Station to a
surface.
5. Place the Charging Station on top of the weighted base (Figure 1) and secure the Charging Station to the base with the screws
provided (Figure 4)
Note: The weighted base has the same pre-drilled mounting holes as the ECS-H and UMC Chargers.
D013597_1.0_CR3600_User_Manual
3.0 - Battery Installation and Removal
Place the battery into the reader as shown below. Once in place, the battery will snap and lock to indicate proper installation. For
battery removal, slide the latch (Figure 8), to unlock and release the battery.
Latch
Figure 7
Figure 8
4.0 - Charging the CR3600
1. Plug the USB cable into the computer’s USB port (Figure 9) or the power adapter into the wall outlet (Figure 10).
Note: Batteries ships with approximately 50% battery life and should be completely charged before
initial use. Approximate time to charge a depleted
battery is 4 hours via USB cable, and 2 1/2 hours via
AC power supply.
Figure 9
Figure 10
2. Remove the plastic ‘Remove Before Use’ cap and place the reader into the Charging Station (Figure 11).
Figure 11
D013597_1.0_CR3600_User_Manual
5.0 - Fuel Gauge Battery Status Indicators
Check the Battery Life
Press the fuel gauge button (Figure 12) to determine remaining battery life. If the battery has less then 10% capacity, the first LED will
flash rapidly. For 25% or greater capacity, the LEDs will flash ON for 4 seconds.
Fuel Gauge Indicators
Fuel Gauge Button
Battery Life
Fuel Gauge Indicators
<10%
(Flashes Rapidly)
<25%
25-50%
50-75%
75%+
Figure 12
Figure 13
Fuel Gauge Status Indicator While Charging
If the battery has less then 10% capacity, the first LED will flash rapidly while charging. For 25% or greater capacity, the LEDs will
flash ON for 4 seconds.
6.0 - Powering On/Off the Reader
Press and hold either button located on the right or left of the arrow keys, or the trigger on handled configurations (Figures 14 and 15),
for one second, to power on reader. The CR3600 will beep, vibrate and the LEDs will flash to indicate it is on and ready for use.
Figure 15
Figure 14
7.0 - Targeting the CR3600
Press and hold either button located on the right or left of the arrow keys, or the trigger on handled configurations of the CR3600,
the two blue bars emitting from the reader (Figure 16) are used for targeting. Center the blue bars in the middle of a barcode. The
optimal reading distance from reader to barcode is approximately 4.0” (10 cm). Once the reader is at the optimal distance, the
reader will automatically read the barcode.
The CR3600 will beep, vibrate and the good read indicator (Figure 21) will flash green
to indicate a ‘good read’ has occurred.
Figure 16
D013597_1.0_CR3600_User_Manual
8.0 - Keypad/Icon Overview
Description of Button Function
Key
Numeric Mode
Upper Case Text Mode
Lower Case Text Mode
Symbol Mode
Toggles between numeric
characters, upper case
text, lower case text, and
symbol character input
Toggles between numeric
characters, upper case
text, lower case text, and
symbol character input
Toggles between numeric
characters, upper case text,
lower case text, and symbol
character input
Toggles between numeric
characters, upper case
text, lower case text, and
symbol character input
Space, 1
Space, 1
Space ) < _
A, B, C, 2
a, b, c, 2
! * = `
D, E, F, 3
d, e, f, 3
“ + > {
G, H, I, 4
g, h, i, 4
# , ? |
J, K, L, 5
j, k, l, 5
$ - @ }
M, N, O, 6
m, n, o, 6
% . [ ~
P, Q, R, S, 7
p, q, r, s, 7
& / \ Space
T, U, V, 8
t, u, v, 8
‘ : ] Space
W, X, Y, Z, 9
w, x, y, z, 9
( ; ^ Space
Toggles between 4 sets of
symbols – when pressed,
the current symbol set is
displayed
Backspace and clear
messages
Backspace and clear
messages
Backspace and clear
messages
Backspace and clear
messages
Note: All characters represented in this table are for ASCII mode.
To lock/unlock reader buttons press Shift + Up Arrow simultaneously.
D013597_1.0_CR3600_User_Manual
The chart below shows all of the icons for CodeViewer™ software and their definitions.
Icon
Description
Power Icons
50% to 100% capacity of battery
20% to 50% capacity of battery
0% to 20% capacity of battery – recharge battery as soon as possible
Battery is recharging
No icon is displayed when battery blank is used with a cabled reader
Connection Icon
Reader is connected physically or wirelessly to a receiving device (computer, handheld, etc.) Note: Some RS232
configurations can not be detected
No icon is displayed when the reader does not detect a connection
Communication Mode Icons
RS232 communication mode enabled
USB communication mode enabled
Bluetooth communication mode enabled
Packet Mode Icons
Standard Bluetooth Reliability Mode (previously One Way Mode) – no acknowledgement required
Additional Bluetooth Reliability Mode (previously Two Way Mode) – packetizedcommunication between a
CR3600 and an application
USB Downloader mode
Keyboard mode – can be used as either USB keyboard or PS/2 keyboard input mode
Virtual COM Port One Way mode
Secure mode – data encryption mode enabled
Memory Icons
No stored data
Some stored data
Memory is at least 90% full
No batch mode – data will not be stored in the reader’s memory if not connected
Input Mode Icons
Caps Lock – data entered manually on the keypad will be in capital letters
Lower Case – data entered manually on the keypad will be in lower case letters
Numeric – data entered manually on the keypad will be numeric
Symbol – data entered manually on the keypad will be symbols
Locked – buttons pushed on the reader’s keypad will be ignored*
*Note: To lock/unlock reader buttons press Shift + Up Arrow simultaneously.
D013597_1.0_CR3600_User_Manual
9.0 - Communication Mode Switch
Charging Stations with an embedded modem feature a Communication Modem Switch. The
Communication Mode Switch allows the reader to transmit data through either the modem or wired
connection.
When the Communication Mode Switch is moved to the right, in the direction of the arrow, the reader will
communicate via the modem. The QuickConnect code located on the front of the Charging Station must
be scanned to establish a Bluetooth connection. Scanned data will then be transmitted to the host device
wirelessly.
If a wired connection is needed, move the Communication Mode Switch to the left. For USB Downloader
or Keyboard mode, the Batch Mode Enable code must be scanned (refer to Section 10). To transmit
scanned data while in wired mode, the reader must be placed into the Charging Station before data can be
transmitted to the host device.
Communication
Mode Switch
10.0 - Communicating in USB Downloader (HID) Mode
CR3600 firmware and configuration settings can be managed via USB Downloader (HID) Mode using Code’s CortexTools™.
To communicate in USB Downloader (HID) Mode with a CR3600 and Charging Station, skip step 1 and proceed to step 2.
For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Station with embedded CodeXML®
modem:
1. Move the Communication Mode Switch to the left (opposite direction of the arrow) on the Charging Station (Figure 18).
2. Open CortexTools™. (Contact appeng@codecorp.com for a CR3600 compatible version)
3. Scan the USB Downloader (HID) Mode configuration barcode.
USB Downloader (HID) Mode
configuration code
4. Dock the reader into the Charging Station.
5. Follow the instructions detailed in the CortexTools™ User Manual, available from
www.codecorp.com.
11.0 - Communicating in Batch Mode via USB Communication Mode
The CR3600 can be configured for Batch Mode to capture and transmit data via USB Communication Modes. To communicate in
USB Downloader (HID) Mode with a CR3600 and Charging Station, skip step 1 and proceed to step 2.
For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Station with embedded CodeXML®
modem:
1. Move the Communication Mode Switch to the left (opposite direction of the arrow) on the Charging Station (Figure 18).
D013597_1.0_CR3600_User_Manual
2. Scan the preferred Batch Mode configuration barcode:
Batch Mode Enable
- Send and Log
Batch Mode Enable
- Log Only
3. Scan the preferred Communication Mode settings:
USB Keyboard Mode
USB Downloader Mode
USB Virtual Comm Mode
4. To transmit the captured data to CortexTools™ on your host device, place reader into charging station. The reader will wait 5
seconds before transmitting data. The 5 second delay allows the host device to prepare to receive the data.
12.0 - Batch Mode Indicators
When the CR3600 is in batch/storage mode, the storage icon (Figure 22) will remain solid to indicate data has been stored. The
storage icon will flash every 10 seconds to indicate data storage while in sleep mode. If batch memory is full, the storage icon will
flash 5 times every second. Data will need to be downloaded or deleted to free memory space.
Note: The storage icon will only flash if data has been stored.
13.0 - Attaching the CodeXML® M3 Modem
1. Attach the 8-pin DIN end of the USB or RS232 cable provided to the CodeXML® M3 Modem (Figure
17).
USB Cable
USB Cable
RS232 Cable
Figure 17
2. Plug the USB connector into the USB port on the computer, or RS232 (Serial) cable to a serial port
on the computer. Once plugged in, the modem’s blue LED light will flash (Figure 17).
D013597_1.0_CR3600_User_Manual
RS232 Cable
14.0 - Establishing a Bluetooth® Connection
1. If establishing a Bluetooth connection using the Charging Station with embedded CodeXML® Modem, slide the Communication
Mode Switch on the Charger/Modem Station (Figure 18), to Bluetooth mode (the direction of the arrow).
2. Scan the QuickConnect Code located on the front of the Charging Station with embedded CodeXML® modem or on the external
CodeXML® M3 Modem (Figures 19 and 20).
3. The wireless icon located at the top of the reader will flash as it attempts to make connection (FIgure 21). The blue LED on the
charging station or CodeXML® M3 Modem (Figures 19 and 20) will also flash as it attempts to connect. The blue LED will turn
solid when connection is established, the CR3600 will beep once and the wireless icon will flash every 10 seconds.
For additonal CodeXML® M3 Modem configuration information, please reference the CodeXML® M3 Modem QuickStart Guide.
Communication
Mode Switch
Blue LED
QuickConnect Code
Wireless
Icon
Storage Icon
Good Read
Indicator
Blue LED
Figure 18
Figure 19
Figure 20
Figure 21
Important Note If Using a non-Code Bluetooth Device:
To connect to a Bluetooth device not manufactured by Code, you will need the Bluetooth address (often referred to as the BD_ADDR)
of that device. The 12-character Bluetooth address can be found on the device near the serial number. Then visit Code’s website at:
http://www.codecorp.com/bdaddr.php and enter the 12-character address to create the QuickConnect Code.
You will need to locate the Communications (COM) Port assigned to the Bluetooth serial port protocol before installing the Bluetooth
Configuration Manager software that is included with your Bluetooth adapter (e.g., COM 10). This is the COM Port through which the
CR3600 will connect.
15.0 - Reading Ranges
CR3600 Performance
Test Code
Min Inches (mm)
Max Inches (mm)
3 mil Code 39
3.1” (80 mm)
4.0” (102 mm)
7.5 mil Code 39
1.3” (33 mm)
7.2” (182 mm)
10.5 mil GS1 DataBar
0.8” (20 mm)
8.7” (220 mm)
13 mil UPC
1.1”(28 mm)
11.0” (280 mm)
5 mil Data Matrix
1.7” (43 mm)
4.5” (115 mm)
6.3 mil Data Matrix
1.3” (33 mm)
5.9” (150 mm)
10 mil Data Matrix
0.8” (20 mm)
7.1” (180 mm)
20.8 mil Data Matrix
1.1” (28 mm)
13.5” (343 mm)
Note: working ranges are a combination of both the wide and high density fields. All samples were high quality codes
and were read along a physical center line at a 10° angle. Default AGC settings were used. Accuracy= +/- 10%.
D013597_1.0_CR3600_User_Manual
16.0 - Reader Feedback
Scenario
LEDs on Reader
Sound
Vibration
All LEDs Flash
1 Beep
Palm or Handle Unit Vibrates
Wireless Icon Flashes
1 Beep
Palm or Handle Unit Vibrates
Successful Decode and
Data Transfer
Good Read Indicator will
Flash
1 Beep
Palm or Handle Unit Vibrates
Configuration Code
Successfully Decoded and
Processed
Good Read Indicator will
Flash
2 Beeps
Palm or Handle Unit Vibrates
Batch Icon Flashes
No Sound
No Vibration
Memory Space for Batching
is Full
Batch Icon Flashes 5 Time a
Second
No Sound
No Vibration
Batch Mode Enabled and No
Data is Stored
Batch Icon Off
No Sound
No Vibration
CR3600 Successfully
Powers Up
CR3600 Successfully Connects
with Host
Batch Mode Enabled and Data
Stored
17.0 - Symbologies Defaulted On
The following are symbologies that have a default of ON. To turn symbologies on or off, scan the symbology barcodes located in
the CR3600 Configuration Guide located on our website at http://www.codecorp.com.
Aztec
Codabar
Code 39
Code 93
Code 128
Data Matrix
Data Matrix Rectangle
All GS1 DataBar
Interleaved 2 of 5
MSI Plessey
PDF417
QR Code
UPC/EAN/JAN
18.0 - Symbologies Defaulted Off
The following are symbologies that have a default of OFF. To turn symbologies on or off, scan the symbology barcodes located in the
CR3600 Configuration Guide located on our website at http://www.codecorp.com.
Aztec Inverse
Code 11
Code 32
Code 39 Checksum
Code 39 Extended Full ASCII
Composite
Data Matrix Inverse
Han Xin
Matrix 2 of 5
Micro PDF417
19.0 - Suffix Enter
Micro QR
Pharmacode
Plessey
Postal Symbologies
Straight 2 of 5
QR Code Inverse
Straight 2 of 5
Telepen
Trioptic
UPC Supplemental
Suffix Enter
A Suffix Enter character is disabled by default. To enable
Suffix Enter, please scan the following configuration code:
For more configuration options, download the CR3600 Configuration Guide from www.codecorp.com. For custom configurations,
please conntact appeng@codecorp.com.
D013597_1.0_CR3600_User_Manual
20.0 - Reader ID and Firmware Version
To find out the Reader ID and firmware version, open a text editor program (i.e., Notepad, Microsoft Word, etc.) and read the
following code:
Reader ID and Firmware
You will see a text string indicating your firmware version and CR3600 ID number (see below):
iVVVVWWWWXXXXSSSSSSSSSSAOODYYYYHHIIIIJJJJKKKKLLLLZ…Z
i indicates ‘I’ string output;
VVVV is the application firmware version number;
WWWW is the core application firmware version number;
XXXX is reserved for the radio firmware version number;
SSSSSSSSSS is the Reader’s serial number (ten digits);
A is the current execution state:
OO is the OEM identifier;
D is the display type:
YYYY is the flash file system version number. Reserved;
“A” means core is running
“B” means undefined
“C” means undefined
“0” or “N” is no display device
“D” is the standard Keypad/Display
HH is the hardware revision;
IIII is the hardware type identifier: 0009 indicates a CR3600
JJJJ is the boot application version;
KKKK is the operating system kernel version;
LLLL is the root file-system version;
 is the ASCII TAB character;
Z…Z is the decoder version: a null terminated string of printable ASCII characters. Without a decoder.ini file, the order of the
decoders listed here indicates the order of use.
Example: Xap/i3000300006040010002363A06D-CD+SQ
Note: Code will periodically release new firmware for CR3600 readers. For information on latest firmware versions, call Code
at (801) 495-2200. To upgrade firmware, please visit our website at http://www.codecorp.com/codesupport.php and follow
instructions provided.
D013597_1.0_CR3600_User_Manual
21.0 - CR3600 Dimensions
CR3611
CR3612
21.1 - Charging Station Dimensions
D013597_1.0_CR3600_User_Manual
10
22.0 - CR3600 Maintenance
The CR3600 needs only minimum maintenance to operate. The tips below for maintenance suggestions.
Cleaning the CR3600
The CR3600 window should be clean to allow the best performance of the device. The window is the clear plastic piece inside the
head of the reader. Avoid touching the window. Your CR3600 uses CMOS technology that is much like a digital camera. A dirty
window may stop the CR3600 from reading barcodes.
If the window becomes dirty, clean it with a soft, non-abrasive cloth or a facial tissue (no lotions or additives) that has been
moistened with water. A mild detergent may be used to clean the window, but the window should be wiped with a water moistened
cloth or tissue after using the detergent.
The following agents are approved to clean a Code barcode reader:
1) Alcohol Wipes
2) Clorox® Non-Bleach Disenfecting Wipes
3) Clorox Bleach Solution (10% Clorox bleach, 90% tap water)
4) Medical DiAirKem
5) Sani-Cloth® HB, Super Sani-Cloth® Germicidal, Sani-Cloth® Plus Germicidal Disposable Wipes
6) Virex® II Disinfectant Cleaner
Technical Support and Returns
To modify any default settings, download the CR3600 Configuration guide at www.codecorp.com/files.php and scan the appropriate
code. For user specific configurations, contact Application Engineering at Code appeng@codecorp.com.
For all returns Code will issue an RMA number which must be placed on the packing slip when the reader is returned.
Visit http://www.codecorp.com/codesupport.php for more information.
D013597_1.0_CR3600_User_Manual
11
23.0 - Warranty
Code’s CR3600 carries a standard two year limited warranty as described herein. Charging Stations follow the warranty of the
reader. The CR3600 battery carries a one year limited warranty.
Customers may purchase either a one or two year CodeOne extended warranty plan. Please contact a Code representative for
more information.
Limited Warranty
Code manufactures its hardware products in accordance with industry-standard practices. Code warrants its products will be free
from defects in materials and workmanship, provided that the products are used under normal operating condition intended by
the Manufacturer. This warranty is provided to the original owner only and is not transferable to any third party. This warranty is
subject to any and all accompanying disclaimers, limitations and other terms of this section.
Warranty periods are not extendable beyond 5 years. CodeOne extended warranty programs are available and must be
purchased within 90 days of purchase. Please refer the CodeOne Data Sheet for program pricing and terms and conditions.
Exclusions
No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered with
unless done or approved by Code, (ii) which has not been maintained in accordance with any operating or handling instructions
supplied by Code, (iii) which has been subjected to unusual physical or electrical stress, immersion in fluids, puncture, crushing,
misuse, abuse, power shortage, improper power supply such as incorrect voltage or wrong polarity, negligence or accident, or
(iv) which has been used other than in accordance with the product operating and handling instructions. Preventive maintenance
is the responsibility of the customer and is not covered under this warranty.
Warranty Coverage and Procedure
During the warranty period, Code will repair or replace defective products returned to Code’s service center in the US. For
worldwide warranty service, go to http://www.codecorp.com/technical-support.php and fill out a service request. Customer
will be issued a case number. Case will be routed into the support queue within Code. Customer will be contacted within one
business day of submission. Code representative will work with customer to troubleshoot solution and attempt to restore
reader to proper functionality. If the Code representative determines that it cannot be restored programmatically and deems
a hardware issue is found a Return Material Authorization (RMA) Number will be assigned and customer will be instructed to
return the product to Code.
Products must be shipped in the original or comparable packaging, with shipping and insurance charges prepaid. Only parts
listed in the original RMA should be sent and will be accepted. Code will pay for return shipping and insurance of repaired or
replacement products worldwide. Code will use new or refurbished parts at its discretion and will own all parts removed from
repaired products. Customer will pay for any pre-shipped replacement product in case it does not return the replaced product to
Code within 7 days of receipt of the replacement product. The process for return and customer’s charges will be in accordance
with Code’s Exchange Policy in effect at the time of the exchange. Customer accepts full responsibility for its software and
data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original
warranty term.
Return time frames are listed in the chart above. For RMA’s not covered under warranty as outlined in the exclusion section,
customer will be required to pay the non-covered warranty fee as listed in the chart above.
General
EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,ON PRODUCTS
FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.
The stated express warranties are in lieu of all obligations or liabilities on part of Code for damages, including without limitation,
special, indirect, or consequential damages arising out of or in connection with the use or performance of the product. Seller’s
liability for damages to buyer or others (regardless of the form of action, whether by contract, warranty, tort, malpractice, and/
or otherwise) resulting from the use of any product, shall in no way exceed the purchase price of said product. In no event shall
Code be liable for any consequential, special, indirect, incidental or punitive damages, or for any loss of profits, revenue or data,
even if Code has been advised of the possibility thereof.
D013597_1.0_CR3600_User_Manual
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