Code BTR12 BLUETOOTH MODULE User Manual 2

Code Corporation BLUETOOTH MODULE 2

Contents

User Manual 2

D013597_1.0_CR3600_User_Manual User ManualCode Reader™ 3600Manual Version 01 Release Date: October 2013
D013597_1.0_CR3600_User_Manual Statement of Agency ComplianceThe Code Reader™ 3600 (CR3600) has been tested for compliance with FCC regulaons and was found to be compliant with all applicable FCC Rules and Regulaons.IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, this device must not be co-located or operate in conjuncon with any other antenna or transmier.CAUTION: Changes or modicaons not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.The CR3600 has been tested for compliance to CE standards and guidelines and was found to conform to applicable CE standards, specically the EMC requirements EN 55024, ESD EN 61000-4-2, Radiated RF Immunity EN 61000-4-3, ENV 50204, EFT EN 61000-4-4, Conducted RF Immunity EN 61000-4-6, EN 55022, Class B Radiated Emissions, and Class B Conducted Emissions.The CR3600 has been tested and cered in compliance with the Technical Regulaons Conformity Cercaon of Specied Radio Equipment (ordinance of MPT N°.37. 1981), Arcle 2, Paragraph 1, Item 19.Code voids product warranty if the hard case has been opened or tampered with in any way.The CR3600 meets all safety and quality standards in accordance to EN 60950-1:2006/A11:2009/A1:2010.CR3600 CodeXML® Modem FCC and ICES ComplianceNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separaon between the equipment and receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operaon.This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to the following two condions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operaon of the device.Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitaon est autorisée aux deux condions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’ulisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est suscepble d’en compromere le fonconnement.This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
D013597_1.0_CR3600_User_Manual Code Reader™ 3600 User ManualCopyright © 2013 Code Corporaon.All Rights Reserved.The soware described in this manual may only be used in accordance with the terms of its license agreement.No part of this publicaon may be reproduced in any form or by any means without wrien permission from Code Corporaon. This includes electronic or mechanical means such as photocopying or recording in informaon storage and retrieval systems.NO WARRANTY. This technical documentaon is provided AS-IS. Further, the documentaon does not represent a commitment on the part of Code Corporaon. Code Corporaon does not warrant that it is accurate, complete or error free. Any use of the technical documentaon is at the risk of the user. Code Corporaon reserves the right to make changes in specicaons and other informaon contained in this document without prior noce, and the reader should in all cases consult Code Corporaon to determine whether any such changes have been made. Code Corporaon shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequenal damages resulng from the furnishing, performance, or use of this material. Code Corporaon does not assume any product liability arising out of or in connecon with the applicaon or use of any product or applicaon described herein.NO LICENSE. No license is granted, either by implicaon, estoppel, or otherwise under any intellectual property rights of Code Corporaon. Any use of hardware, soware and/or technology of Code Corporaon is governed by its own agreement. The following are trademarks or registered trademarks of Code Corporaon:CodeXML®, Maker, QuickMaker, CodeXML® Maker, CodeXML® Maker Pro, CodeXML® Router, CodeXML® Client SDK, CodeXML® Filter, HyperPage, CodeTrack, GoCard, GoWeb, ShortCode, GoCode®, Code Router, QuickConnect Code, Rule Runner®, Cortex®, CortexRM, CortexMobile, Code, Code Reader, CortexAG, CortexStudio, CortexTools, Anity®, CortexDecoder, CortexJPOS, and CortexOPOS.All other product names menoned in this manual may be trademarks of their respecve companies and are hereby acknowledged.The soware and/or products of Code Corporaon include invenons that are patented or that are the subject of patents pending. U.S. Patents: 6997387, 6942152, 7014113, 7070091, 7097099, 7353999, 7519239, 7621453, 8001550, 8011584.The Code Reader soware uses the Mozilla SpiderMonkey JavaScript engine, which is distributed under the terms of the Mozilla Public License Version 1.1. The Code Reader soware is based in part on the work of the Independent JPEG Group.www.codecorp.com
D013597_1.0_CR3600_User_Manual Table of Contents1.0 - Unpacking............................................................................................................................................................... 12.0 - Charging Staon Assembly Instrucons .................................................................................................................. 13.0 - Baery Installaon and Removal ............................................................................................................................ 24.0 - Charging the CR3600 ............................................................................................................................................... 25.0 - Fuel Gauge Status Indicators ................................................................................................................................... 36.0 - Powering On/O the Reader ................................................................................................................................... 37.0 - Targeng the CR3600 .............................................................................................................................................. 38.0 - Keypad/Icon Overview ............................................................................................................................................ 49.0 - Communicaon Mode Switch ................................................................................................................................. 610.0 - Communicang in USB Downloader (HID) Mode ...................................................................................................611.0 - Communicang in USB Communicaon Mode ...................................................................................................... 612.0 - Batch Mode Indicators .......................................................................................................................................... 713.0 - Aaching the CodeXML® M3 Modem .................................................................................................................... 714.0 - Establishing a Bluetooth® Connecon ................................................................................................................... 815.0 - Reading Ranges ..................................................................................................................................................... 816.0 - Reader Feedback .................................................................................................................................................. 917.0 - Symbologies Default ON ....................................................................................................................................... 918.0 - Symbologies Default OFF ...................................................................................................................................... 919.0 - Sux Enter ...........................................................................................................................................................920.0 - Reader ID and Firmware Version ......................................................................................................................... 1021.0 - CR3600 Dimensions ............................................................................................................................................ 1121.1 - Charging Staon Dimensions............................................................................................................................... 1122.0 - CR3600 Maintenance .......................................................................................................................................... 1223.0 - Warranty ............................................................................................................................................................ 13
D013597_1.0_CR3600_User_Manual 1.0 - UnpackingRemove the CR3600 from its packing and inspect it for damage. If the reader was damaged during shipping, please call Code at(801) 495-2200. 1Based on the kit purchased, a combinaon of the following components will be included with the CR3600:Charging Staon with Embedded CodeXML® ModemCharging Staon USB Cable Power SupplyCodeXML® M3 Modemwith USB or RS232 cableBaeryWeightedBase PlateScrews Rubber Feet2.0 - Charging Staon Assembly Instrucons1. Plug the barrel side of the USB charge cable or power supply (depending on which you ordered) into the charger. (Figure 2)2. (Oponal) Aach the weighted base. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and place the Charging Staon on top of it. (Figure 1) and secure with the screws provided. (Figure 4)Figure 2 Figure 3 Figure 43. Rubber feet can be placed on the corners of the weighted base (Figure 5) or directly onto the Charging Staon (Figure 6) to prevent slipping from a surface. 4. (Oponal) Mounng the Charging Staon to a Surface. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and secure with screws. Note: Because surface types dier, screws are not included to mount a Charging Staon to a surface.5. Place the Charging Staon on top of the weighted base (Figure 1) and secure the Charging Staon to the base with the screws provided (Figure 4)Note: The weighted base has the same pre-drilled mounng holes as the ECS-H and UMC Chargers.Figure 5 Figure 6
D013597_1.0_CR3600_User_Manual 3.0 - Baery Installaon and RemovalPlace the baery into the reader as shown below. Once in place, the baery will snap and lock to indicate proper installaon. For baery removal, slide the latch (Figure 8), to unlock and release the baery. Latch4.0 - Charging the CR36001. Plug the USB cable into the computer’s USB port (Figure 9) or the power adapter into the wall outlet (Figure 10). 2. Remove the plasc ‘Remove Before Use’ cap and place the reader into the Charging Staon (Figure 11). Note: Baeries ships with approximately 50% bat-tery life and should be completely charged before inial use. Approximate me to charge a depleted baery is 4 hours via USB cable, and 2 1/2 hours via AC power supply. 2Figure 7 Figure 8Figure 9Figure 10Figure 11
D013597_1.0_CR3600_User_Manual Fuel Gauge Buon5.0 - Fuel Gauge Baery Status IndicatorsCheck the Baery LifePress the fuel gauge buon (Figure 12) to determine remaining baery life. If the baery has less then 10% capacity, the rst LED will ash rapidly. For 25% or greater capacity, the LEDs will ash ON for 4 seconds. 3Fuel Gauge Status Indicator While ChargingIf the baery has less then 10% capacity, the rst LED will ash rapidly while charging. For 25% or greater capacity, the LEDs will ash ON for 4 seconds. Fuel Gauge Indicators6.0 - Powering On/O the Reader Press and hold either buon located on the right or le of the arrow keys, or the trigger on handled conguraons (Figures 14 and 15), for one second, to power on reader. The CR3600 will beep, vibrate and the LEDs will ash to indicate it is on and ready for use.Baery Life Fuel Gauge Indicators<10% (Flashes Rapidly)<25%25-50%50-75%75%+Figure 12Figure 13Figure 14Figure 157.0 - Targeng the CR3600Press and hold either buon located on the right or le of the arrow keys, or the trigger on handled conguraons of the CR3600, the two blue bars eming from the reader (Figure 16) are used for targeng. Center the blue bars in the middle of a barcode. The opmal reading distance from reader to barcode is approximately 4.0” (10 cm). Once the reader is at the opmal distance, the reader will automacally read the barcode. The CR3600 will beep, vibrate and the good read indicator (Figure 21) will ash green to indicate a ‘good read’ has occurred.Figure 16
D013597_1.0_CR3600_User_Manual Descripon of Buon FunconKey Numeric Mode Upper Case Text Mode Lower Case Text Mode Symbol ModeToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character inputToggles between numeric characters, upper case text, lower case text, and symbol character input1Space, 1 Space, 1 Space ) < _2A, B, C, 2 a, b, c, 2 ! * = `3D, E, F, 3 d, e, f, 3 “ + > {4 G, H, I, 4 g, h, i, 4 # , ? |5 J, K, L, 5 j, k, l, 5 $ - @ } 6M, N, O, 6 m, n, o, 6 % . [ ~7 P, Q, R, S, 7 p, q, r, s, 7 & / \ Space8 T, U, V, 8 t, u, v, 8 ‘ : ] Space9 W, X, Y, Z, 9 w, x, y, z, 9 ( ; ^ Space0 0 0 Toggles between 4 sets of symbols – when pressed, the current symbol set is displayedBackspace and clear messagesBackspace and clear messagesBackspace and clear messagesBackspace and clear messagesNote: All characters represented in this table are for ASCII mode. To lock/unlock reader buons press Shi + Up Arrow simultaneously.8.0 - Keypad/Icon Overview4
D013597_1.0_CR3600_User_Manual The chart below shows all of the icons for CodeViewer™ soware and their denions. Icon DescriponPower Icons50% to 100% capacity of baery20% to 50% capacity of baery0% to 20% capacity of baery – recharge baery as soon as possibleBaery is rechargingNo icon is displayed when baery blank is used with a cabled readerConnection IconReader is connected physically or wirelessly to a receiving device (computer, handheld, etc.) Note: Some RS232 conguraons can not be detectedNo icon is displayed when the reader does not detect a conneconCommunication Mode IconsRS232 communicaon mode enabledUSB communicaon mode enabledBluetooth communicaon mode enabledPacket Mode IconsStandard Bluetooth Reliability Mode (previously One Way Mode) – no acknowledgement requiredAddional Bluetooth Reliability Mode (previously Two Way Mode) – packezedcommunicaon between a CR3600 and an applicaonUSB Downloader modeKeyboard mode – can be used as either USB keyboard or PS/2 keyboard input modeVirtual COM Port One Way modeSecure mode – data encrypon mode enabledMemory IconsNo stored data Some stored data Memory is at least 90% fullNo batch mode – data will not be stored in the reader’s memory if not connectedInput Mode IconsCaps Lock – data entered manually on the keypad will be in capital leersLower Case – data entered manually on the keypad will be in lower case leersNumeric – data entered manually on the keypad will be numericSymbol – data entered manually on the keypad will be symbolsLocked – buons pushed on the reader’s keypad will be ignored**Note: To lock/unlock reader buons press Shi + Up Arrow simultaneously.5
D013597_1.0_CR3600_User_Manual 69.0 - Communicaon Mode SwitchCharging Staons with an embedded modem feature a Communicaon Modem Switch. The Communicaon Mode Switch allows the reader to transmit data through either the modem or wired connecon. When the Communicaon Mode Switch is moved to the right, in the direcon of the arrow, the reader will communicate via the modem. The QuickConnect code located on the front of the Charging Staon must be scanned to establish a Bluetooth connecon. Scanned data will then be transmied to the host device wirelessly. If a wired connecon is needed, move the Communicaon Mode Switch to the le. For USB Downloader or Keyboard mode, the Batch Mode Enable code must be scanned (refer to Secon 10). To transmit scanned data while in wired mode, the reader must be placed into the Charging Staon before data can be transmied to the host device. 10.0 - Communicang in USB Downloader (HID) ModeCR3600 rmware and conguraon sengs can be managed via USB Downloader (HID) Mode using Code’s CortexTools™.To communicate in USB Downloader (HID) Mode with a CR3600 and Charging Staon, skip step 1 and proceed to step 2.For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staon with embedded CodeXML® modem:1. Move the Communicaon Mode Switch to the le (opposite direcon of the arrow) on the Charging Staon (Figure 18).2. Open CortexTools™. (Contact appeng@codecorp.com for a CR3600 compable version)3. Scan the USB Downloader (HID) Mode conguraon barcode.4. Dock the reader into the Charging Staon.5. Follow the instrucons detailed in the CortexTools™ User Manual, available from www.codecorp.com.USB Downloader (HID) Mode conguraon codeCommunicaon Mode SwitchThe CR3600 can be congured for Batch Mode to capture and transmit data via USB Communicaon Modes. To communicate in USB Downloader (HID) Mode with a CR3600 and Charging Staon, skip step 1 and proceed to step 2.For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staon with embedded CodeXML® modem:1. Move the Communicaon Mode Switch to the le (opposite direcon of the arrow) on the Charging Staon (Figure 18).11.0 - Communicang in Batch Mode via USB Communicaon Mode
D013597_1.0_CR3600_User_Manual 62. Plug the USB connector into the USB port on the computer, or RS232 (Serial) cable to a serial port on the computer. Once plugged in, the modem’s blue LED light will ash (Figure 17). 13.0 - Aaching the CodeXML® M3 Modem1. Aach the 8-pin DIN end of the USB or RS232 cable provided to the CodeXML® M3 Modem (Figure 17). USB Cable RS232 Cable Figure 17USB CableRS232 Cable12.0 - Batch Mode IndicatorsWhen the CR3600 is in batch/storage mode, the storage icon (Figure 22) will remain solid to indicate data has been stored. The storage icon will ash every 10 seconds to indicate data storage while in sleep mode. If batch memory is full, the storage icon will ash 5 mes every second. Data will need to be downloaded or deleted to free memory space.Note: The storage icon will only ash if data has been stored.3. Scan the preferred Communicaon Mode sengs:4. To transmit the captured data to CortexTools™ on your host device, place reader into charging staon. The reader will wait 5 seconds before transming data. The 5 second delay allows the host device to prepare to receive the data.USB Downloader Mode USB Keyboard Mode USB Virtual Comm ModeBatch Mode Enable - Send and LogBatch Mode Enable - Log Only2. Scan the preferred Batch Mode conguraon barcode:
D013597_1.0_CR3600_User_Manual 15.0 - Reading RangesCR3600 PerformanceTest Code Min Inches (mm) Max Inches (mm)3 mil Code 39 3.1” (80 mm) 4.0” (102 mm)7.5 mil Code 39 1.3” (33 mm) 7.2” (182 mm)10.5 mil GS1 DataBar 0.8” (20 mm) 8.7” (220 mm)13 mil UPC 1.1”(28 mm) 11.0” (280 mm)5 mil Data Matrix 1.7” (43 mm) 4.5” (115 mm)6.3 mil Data Matrix 1.3” (33 mm) 5.9” (150 mm)10 mil Data Matrix 0.8” (20 mm) 7.1” (180 mm)20.8 mil Data Matrix 1.1” (28 mm) 13.5” (343 mm)Note: working ranges are a combinaon of both the wide and high density elds. All samples were high quality codes and were read along a physical center line at a 10° angle. Default AGC sengs were used. Accuracy= +/- 10%.7Important Note If Using a non-Code Bluetooth Device:To connect to a Bluetooth device not manufactured by Code, you will need the Bluetooth address (oen referred to as the BD_ADDR) of that device. The 12-character Bluetooth address can be found on the device near the serial number. Then visit Code’s website at: hp://www.codecorp.com/bdaddr.php and enter the 12-character address to create the QuickConnect Code.You will need to locate the Communicaons (COM) Port assigned to the Bluetooth serial port protocol before installing the Bluetooth Conguraon Manager soware that is included with your Bluetooth adapter (e.g., COM 10). This is the COM Port through which the CR3600 will connect. QuickConnect CodeBlue LEDBlue LED Wireless Icon Storage Icon Good Read IndicatorCommunicaon Mode SwitchFigure 18 Figure 19 Figure 20 Figure 2114.0 - Establishing a Bluetooth® Connecon1. If establishing a Bluetooth connecon using the Charging Staon with embedded CodeXML® Modem, slide the Communicaon Mode Switch on the Charger/Modem Staon (Figure 18), to Bluetooth mode (the direcon of the arrow). 2. Scan the QuickConnect Code located on the front of the Charging Staon with embedded CodeXML® modem or on the external CodeXML® M3 Modem (Figures 19 and 20). 3. The wireless icon located at the top of the reader will ash as it aempts to make connecon (FIgure 21). The blue LED on the charging staon or CodeXML® M3 Modem (Figures 19 and 20) will also ash as it aempts to connect. The blue LED will turn solid when connecon is established, the CR3600 will beep once and the wireless icon will ash every 10 seconds.For additonal CodeXML® M3 Modem conguraon informaon, please reference the CodeXML® M3 Modem QuickStart Guide.
D013597_1.0_CR3600_User_Manual AztecCodabarCode 39The following are symbologies that have a default of ON. To turn symbologies on or o, scan the symbology barcodes located in the CR3600 Conguraon Guide located on our website at hp://www.codecorp.com.Code 93Code 128Data Matrix17.0 - Symbologies Defaulted On818.0 - Symbologies Defaulted OThe following are symbologies that have a default of OFF. To turn symbologies on or o, scan the symbology barcodes located in the CR3600 Conguraon Guide located on our website at hp://www.codecorp.com. MSI PlesseyPDF417QR Code UPC/EAN/JAN19.0 - Sux EnterA Sux Enter character is disabled by default. To enable Sux Enter, please scan the following conguraon code:For more conguraon opons, download the CR3600 Conguraon Guide from www.codecorp.com. For custom conguraons, please conntact appeng@codecorp.com.16.0 - Reader FeedbackScenario LEDs on Reader Sound VibraonCR3600 SuccessfullyPowers Up All LEDs Flash 1 Beep Palm or Handle Unit VibratesCR3600 Successfully Connects with Host Wireless Icon Flashes 1 Beep Palm or Handle Unit VibratesSuccessful Decode and Data TransferGood Read Indicator will Flash 1 Beep Palm or Handle Unit VibratesConguraon Code Successfully Decoded and ProcessedGood Read Indicator will Flash 2 Beeps Palm or Handle Unit VibratesBatch Mode Enabled and Data Stored Batch Icon Flashes No Sound No VibraonMemory Space for Batching is FullBatch Icon Flashes 5 Time a Second No Sound No VibraonBatch Mode Enabled and No Data is Stored Batch Icon O No Sound No VibraonSux EnterAztec InverseCode 11Code 32Code 39 ChecksumCode 39 Extended Full ASCIIComposite Data Matrix InverseHan XinMatrix 2 of 5Micro PDF417Micro QRPharmacodePlesseyPostal SymbologiesStraight 2 of 5QR Code Inverse Straight 2 of 5TelepenTriopcUPC SupplementalData Matrix RectangleAll GS1 DataBarInterleaved 2 of 5
D013597_1.0_CR3600_User_Manual 20.0 - Reader ID and Firmware Version9Reader ID and Firmware iVVVVWWWWXXXXSSSSSSSSSSAOODYYYYHHIIIIJJJJKKKKLLLL<TAB>Z…ZTo nd out the Reader ID and rmware version, open a text editor program (i.e., Notepad, Microso Word, etc.) and read the following code:You will see a text string indicang your rmware version and CR3600 ID number (see below):i indicates ‘I’ string output;VVVV is the applicaon rmware version number;WWWW is the core applicaon rmware version number;XXXX is reserved for the radio rmware version number;SSSSSSSSSS is the Reader’s serial number (ten digits);A is the current execuon state:OO is the OEM idener; D is the display type:YYYY is the ash le system version number. Reserved;HH is the hardware revision;IIII is the hardware type idener: 0009 indicates a CR3600JJJJ is the boot applicaon version;KKKK is the operang system kernel version;LLLL is the root le-system version;<TAB> is the ASCII TAB character;Z…Z is the decoder version: a null terminated string of printable ASCII characters. Without a decoder.ini le, the order of the decoders listed here indicates the order of use.Example: Xap/i3000300006040010002363A06D-CD+SQNote: Code will periodically release new rmware for CR3600 readers. For informaon on latest rmware versions, call Code at (801) 495-2200. To upgrade rmware, please visit our website at hp://www.codecorp.com/codesupport.php and follow instrucons provided.“A” means core is running“B” means undened“C” means undened“0” or “N” is no display device“D” is the standard Keypad/Display
D013597_1.0_CR3600_User_Manual 21.0 - CR3600 Dimensions10CR3611CR361221.1 - Charging Staon Dimensions
D013597_1.0_CR3600_User_Manual 11The CR3600 needs only minimum maintenance to operate. The ps below for maintenance suggesons.Cleaning the CR3600 The CR3600 window should be clean to allow the best performance of the device. The window is the clear plasc piece inside the head of the reader. Avoid touching the window. Your CR3600 uses CMOS technology that is much like a digital camera. A dirty window may stop the CR3600 from reading barcodes. If the window becomes dirty, clean it with a so, non-abrasive cloth or a facial ssue (no loons or addives) that has been moistened with water. A mild detergent may be used to clean the window, but the window should be wiped with a water moistened cloth or ssue aer using the detergent.The following agents are approved to clean a Code barcode reader:1) Alcohol Wipes2) Clorox® Non-Bleach Disenfecng Wipes3) Clorox Bleach Soluon (10% Clorox bleach, 90% tap water)4) Medical DiAirKem5) Sani-Cloth® HB, Super Sani-Cloth® Germicidal, Sani-Cloth® Plus Germicidal Disposable Wipes6) Virex® II Disinfectant Cleaner22.0 - CR3600 MaintenanceTechnical Support and ReturnsTo modify any default sengs, download the CR3600 Conguraon guide at www.codecorp.com/les.php and scan the appropriate code. For user specic conguraons, contact Applicaon Engineering at Code appeng@codecorp.com.For all returns Code will issue an RMA number which must be placed on the packing slip when the reader is returned. Visit hp://www.codecorp.com/codesupport.php for more informaon.
D013597_1.0_CR3600_User_Manual 23.0 - Warranty12Code’s CR3600 carries a standard two year limited warranty as described herein. Charging Staons follow the warranty of the reader. The CR3600 baery carries a one year limited warranty.Customers may purchase either a one or two year CodeOne extended warranty plan. Please contact a Code representave for more informaon. Limited WarrantyCode manufactures its hardware products in accordance with industry-standard pracces. Code warrants its products will be free from defects in materials and workmanship, provided that the products are used under normal operang condion intended by the Manufacturer. This warranty is provided to the original owner only and is not transferable to any third party. This warranty is subject to any and all accompanying disclaimers, limitaons and other terms of this secon.Warranty periods are not extendable beyond 5 years. CodeOne extended warranty programs are available and must be purchased within 90 days of purchase. Please refer the CodeOne Data Sheet for program pricing and terms and condions. ExclusionsNo warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered with unless done or approved by Code, (ii) which has not been maintained in accordance with any operang or handling instrucons supplied by Code, (iii) which has been subjected to unusual physical or electrical stress, immersion in uids, puncture, crushing, misuse, abuse, power shortage, improper power supply such as incorrect voltage or wrong polarity, negligence or accident, or (iv) which has been used other than in accordance with the product operang and handling instrucons. Prevenve maintenance is the responsibility of the customer and is not covered under this warranty.Warranty Coverage and ProcedureDuring the warranty period, Code will repair or replace defecve products returned to Code’s service center in the US. For worldwide warranty service, go to hp://www.codecorp.com/technical-support.php and ll out a service request. Customer will be issued a case number. Case will be routed into the support queue within Code. Customer will be contacted within one business day of submission. Code representave will work with customer to troubleshoot soluon and aempt to restore reader to proper funconality. If the Code representave determines that it cannot be restored programmacally and deems a hardware issue is found a Return Material Authorizaon (RMA) Number will be assigned and customer will be instructed to return the product to Code. Products must be shipped in the original or comparable packaging, with shipping and insurance charges prepaid. Only parts listed in the original RMA should be sent and will be accepted. Code will pay for return shipping and insurance of repaired or replacement products worldwide. Code will use new or refurbished parts at its discreon and will own all parts removed from repaired products. Customer will pay for any pre-shipped replacement product in case it does not return the replaced product to Code within 7 days of receipt of the replacement product. The process for return and customer’s charges will be in accordance with Code’s Exchange Policy in eect at the me of the exchange. Customer accepts full responsibility for its soware and data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original warranty term. Return me frames are listed in the chart above. For RMA’s not covered under warranty as outlined in the exclusion secon, customer will be required to pay the non-covered warranty fee as listed in the chart above.GeneralEXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. The stated express warranes are in lieu of all obligaons or liabilies on part of Code for damages, including without limitaon, special, indirect, or consequenal damages arising out of or in connecon with the use or performance of the product. Seller’s liability for damages to buyer or others (regardless of the form of acon, whether by contract, warranty, tort, malpracce, and/or otherwise) resulng from the use of any product, shall in no way exceed the purchase price of said product. In no event shall Code be liable for any consequenal, special, indirect, incidental or punive damages, or for any loss of prots, revenue or data, even if Code has been advised of the possibility thereof.

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