Contents
- 1. User Manual 1
- 2. User Manual 2
User Manual 2
User Manual Code Reader™ 3600 Manual Version 01 Release Date: October 2013 D013597_1.0_CR3600_User_Manual Statement of Agency Compliance The Code Reader™ 3600 (CR3600) has been tested for compliance with FCC regulaions and was found to be compliant with all applicable FCC Rules and Regulaions. IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, this device must not be co-located or operate in conjuncion with any other antenna or transmiter. CAUTION: Changes or modiicaions not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The CR3600 has been tested for compliance to CE standards and guidelines and was found to conform to applicable CE standards, speciically the EMC requirements EN 55024, ESD EN 61000-4-2, Radiated RF Immunity EN 61000-4-3, ENV 50204, EFT EN 61000-4-4, Conducted RF Immunity EN 61000-4-6, EN 55022, Class B Radiated Emissions, and Class B Conducted Emissions. The CR3600 has been tested and ceriied in compliance with the Technical Regulaions Conformity Ceriicaion of Speciied Radio Equipment (ordinance of MPT N°.37. 1981), Aricle 2, Paragraph 1, Item 19. Code voids product warranty if the hard case has been opened or tampered with in any way. The CR3600 meets all safety and quality standards in accordance to EN 60950-1:2006/A11:2009/A1:2010. CR3600 CodeXML® Modem FCC and ICES Compliance NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecion against harmful interference in a residenial installaion. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucions, may cause harmful interference to radio communicaions. However, there is no guarantee that interference will not occur in a paricular installaion. If this equipment does cause harmful interference to radio or television recepion, which can be determined by turning the equipment of and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separaion between the equipment and receiver. • Connect the equipment into an outlet on a circuit diferent from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operaion is subject to the following two condiions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operaion. This device complies with Industry Canada licence-exempt RSS standard(s). Operaion is subject to the following two condiions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operaion of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitaion est autorisée aux deux condiions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’uilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est suscepible d’en comprometre le foncionnement. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. D013597_1.0_CR3600_User_Manual Code Reader™ 3600 User Manual Copyright © 2013 Code Corporaion. All Rights Reserved. The sotware described in this manual may only be used in accordance with the terms of its license agreement. No part of this publicaion may be reproduced in any form or by any means without writen permission from Code Corporaion. This includes electronic or mechanical means such as photocopying or recording in informaion storage and retrieval systems. NO WARRANTY. This technical documentaion is provided AS-IS. Further, the documentaion does not represent a commitment on the part of Code Corporaion. Code Corporaion does not warrant that it is accurate, complete or error free. Any use of the technical documentaion is at the risk of the user. Code Corporaion reserves the right to make changes in speciicaions and other informaion contained in this document without prior noice, and the reader should in all cases consult Code Corporaion to determine whether any such changes have been made. Code Corporaion shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequenial damages resuling from the furnishing, performance, or use of this material. Code Corporaion does not assume any product liability arising out of or in connecion with the applicaion or use of any product or applicaion described herein. NO LICENSE. No license is granted, either by implicaion, estoppel, or otherwise under any intellectual property rights of Code Corporaion. Any use of hardware, sotware and/or technology of Code Corporaion is governed by its own agreement. The following are trademarks or registered trademarks of Code Corporaion: CodeXML®, Maker, QuickMaker, CodeXML® Maker, CodeXML® Maker Pro, CodeXML® Router, CodeXML® Client SDK, CodeXML® Filter, HyperPage, CodeTrack, GoCard, GoWeb, ShortCode, GoCode®, Code Router, QuickConnect Code, Rule Runner®, Cortex®, CortexRM, CortexMobile, Code, Code Reader, CortexAG, CortexStudio, CortexTools, Ainity®, CortexDecoder, CortexJPOS, and CortexOPOS. All other product names menioned in this manual may be trademarks of their respecive companies and are hereby acknowledged. The sotware and/or products of Code Corporaion include invenions that are patented or that are the subject of patents pending. U.S. Patents: 6997387, 6942152, 7014113, 7070091, 7097099, 7353999, 7519239, 7621453, 8001550, 8011584. The Code Reader sotware uses the Mozilla SpiderMonkey JavaScript engine, which is distributed under the terms of the Mozilla Public License Version 1.1. The Code Reader sotware is based in part on the work of the Independent JPEG Group. www.codecorp.com D013597_1.0_CR3600_User_Manual Table of Contents 1.0 - Unpacking............................................................................................................................................................... 1 2.0 - Charging Staion Assembly Instrucions .................................................................................................................. 1 3.0 - Batery Installaion and Removal ............................................................................................................................ 2 4.0 - Charging the CR3600 ............................................................................................................................................... 2 5.0 - Fuel Gauge Status Indicators ................................................................................................................................... 3 6.0 - Powering On/Of the Reader................................................................................................................................... 3 7.0 - Targeing the CR3600 .............................................................................................................................................. 3 8.0 - Keypad/Icon Overview............................................................................................................................................ 4 9.0 - Communicaion Mode Switch ................................................................................................................................. 6 10.0 - Communicaing in USB Downloader (HID) Mode ................................................................................................... 6 11.0 - Communicaing in USB Communicaion Mode ...................................................................................................... 6 12.0 - Batch Mode Indicators .......................................................................................................................................... 7 13.0 - Ataching the CodeXML® M3 Modem.................................................................................................................... 7 14.0 - Establishing a Bluetooth® Connecion ................................................................................................................... 8 15.0 - Reading Ranges..................................................................................................................................................... 8 16.0 - Reader Feedback .................................................................................................................................................. 9 17.0 - Symbologies Default ON ....................................................................................................................................... 9 18.0 - Symbologies Default OFF ...................................................................................................................................... 9 19.0 - Suix Enter ........................................................................................................................................................... 9 20.0 - Reader ID and Firmware Version ......................................................................................................................... 10 21.0 - CR3600 Dimensions ............................................................................................................................................ 11 21.1 - Charging Staion Dimensions............................................................................................................................... 11 22.0 - CR3600 Maintenance .......................................................................................................................................... 12 23.0 - Warranty ............................................................................................................................................................ 13 D013597_1.0_CR3600_User_Manual 1.0 - Unpacking Remove the CR3600 from its packing and inspect it for damage. If the reader was damaged during shipping, please call Code at (801) 495-2200. Based on the kit purchased, a combinaion of the following components will be included with the CR3600: Charging Staion with Embedded CodeXML® Modem Weighted Base Plate Charging Staion Screws CodeXML® M3 Modem with USB or RS232 cable Batery USB Cable Power Supply Rubber Feet 2.0 - Charging Staion Assembly Instrucions 1. Plug the barrel side of the USB charge cable or power supply (depending on which you ordered) into the charger. (Figure 2) 2. (Opional) Atach the weighted base. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and place the Charging Staion on top of it. (Figure 1) and secure with the screws provided. (Figure 4) Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 3. Rubber feet can be placed on the corners of the weighted base (Figure 5) or directly onto the Charging Staion (Figure 6) to prevent slipping from a surface. 4. (Opional) Mouning the Charging Staion to a Surface. Place the ‘This Side Down’ (Figure 3) side of the weighted base onto the surface, and secure with screws. Note: Because surface types difer, screws are not included to mount a Charging Staion to a surface. 5. Place the Charging Staion on top of the weighted base (Figure 1) and secure the Charging Staion to the base with the screws provided (Figure 4) Note: The weighted base has the same pre-drilled mouning holes as the ECS-H and UMC Chargers. D013597_1.0_CR3600_User_Manual 3.0 - Batery Installaion and Removal Place the batery into the reader as shown below. Once in place, the batery will snap and lock to indicate proper installaion. For batery removal, slide the latch (Figure 8), to unlock and release the batery. Latch Figure 7 Figure 8 4.0 - Charging the CR3600 1. Plug the USB cable into the computer’s USB port (Figure 9) or the power adapter into the wall outlet (Figure 10). Note: Bateries ships with approximately 50% battery life and should be completely charged before iniial use. Approximate ime to charge a depleted batery is 4 hours via USB cable, and 2 1/2 hours via AC power supply. Figure 9 Figure 10 2. Remove the plasic ‘Remove Before Use’ cap and place the reader into the Charging Staion (Figure 11). Figure 11 D013597_1.0_CR3600_User_Manual 5.0 - Fuel Gauge Batery Status Indicators Check the Batery Life Press the fuel gauge buton (Figure 12) to determine remaining batery life. If the batery has less then 10% capacity, the irst LED will lash rapidly. For 25% or greater capacity, the LEDs will lash ON for 4 seconds. Fuel Gauge Indicators Fuel Gauge Buton Batery Life Fuel Gauge Indicators <10% (Flashes Rapidly) <25% 25-50% 50-75% 75%+ Figure 12 Figure 13 Fuel Gauge Status Indicator While Charging If the batery has less then 10% capacity, the irst LED will lash rapidly while charging. For 25% or greater capacity, the LEDs will lash ON for 4 seconds. 6.0 - Powering On/Of the Reader Press and hold either buton located on the right or let of the arrow keys, or the trigger on handled coniguraions (Figures 14 and 15), for one second, to power on reader. The CR3600 will beep, vibrate and the LEDs will lash to indicate it is on and ready for use. Figure 15 Figure 14 7.0 - Targeing the CR3600 Press and hold either buton located on the right or let of the arrow keys, or the trigger on handled coniguraions of the CR3600, the two blue bars emiing from the reader (Figure 16) are used for targeing. Center the blue bars in the middle of a barcode. The opimal reading distance from reader to barcode is approximately 4.0” (10 cm). Once the reader is at the opimal distance, the reader will automaically read the barcode. The CR3600 will beep, vibrate and the good read indicator (Figure 21) will lash green to indicate a ‘good read’ has occurred. Figure 16 D013597_1.0_CR3600_User_Manual 8.0 - Keypad/Icon Overview Descripion of Buton Funcion Numeric Mode Upper Case Text Mode Lower Case Text Mode Toggles between numeric characters, upper case text, lower case text, and symbol character input Toggles between numeric characters, upper case text, lower case text, and symbol character input Toggles between numeric characters, upper case text, lower case text, and symbol character input Toggles between numeric characters, upper case text, lower case text, and symbol character input Space, 1 Space, 1 Space ) < _ A, B, C, 2 a, b, c, 2 ! * = ` D, E, F, 3 d, e, f, 3 “ + > { G, H, I, 4 g, h, i, 4 # , ? | J, K, L, 5 j, k, l, 5 $ - @ } M, N, O, 6 m, n, o, 6 % . [ ~ P, Q, R, S, 7 p, q, r, s, 7 & / \ Space T, U, V, 8 t, u, v, 8 ‘ : ] Space W, X, Y, Z, 9 w, x, y, z, 9 ( ; ^ Space Toggles between 4 sets of symbols – when pressed, the current symbol set is displayed Backspace and clear messages Backspace and clear messages Backspace and clear messages Backspace and clear messages Key Symbol Mode Note: All characters represented in this table are for ASCII mode. To lock/unlock reader butons press Shit + Up Arrow simultaneously. D013597_1.0_CR3600_User_Manual The chart below shows all of the icons for CodeViewer™ sotware and their deiniions. Icon Descripion Power Icons 50% to 100% capacity of batery 20% to 50% capacity of batery 0% to 20% capacity of batery – recharge batery as soon as possible Batery is recharging No icon is displayed when batery blank is used with a cabled reader Connection Icon Reader is connected physically or wirelessly to a receiving device (computer, handheld, etc.) Note: Some RS232 coniguraions can not be detected No icon is displayed when the reader does not detect a connecion Communication Mode Icons RS232 communicaion mode enabled USB communicaion mode enabled Bluetooth communicaion mode enabled Packet Mode Icons Standard Bluetooth Reliability Mode (previously One Way Mode) – no acknowledgement required Addiional Bluetooth Reliability Mode (previously Two Way Mode) – packeizedcommunicaion between a CR3600 and an applicaion USB Downloader mode Keyboard mode – can be used as either USB keyboard or PS/2 keyboard input mode Virtual COM Port One Way mode Secure mode – data encrypion mode enabled Memory Icons No stored data Some stored data Memory is at least 90% full No batch mode – data will not be stored in the reader’s memory if not connected Input Mode Icons Caps Lock – data entered manually on the keypad will be in capital leters Lower Case – data entered manually on the keypad will be in lower case leters Numeric – data entered manually on the keypad will be numeric Symbol – data entered manually on the keypad will be symbols Locked – butons pushed on the reader’s keypad will be ignored* *Note: To lock/unlock reader butons press Shit + Up Arrow simultaneously. D013597_1.0_CR3600_User_Manual 9.0 - Communicaion Mode Switch Charging Staions with an embedded modem feature a Communicaion Modem Switch. The Communicaion Mode Switch allows the reader to transmit data through either the modem or wired connecion. When the Communicaion Mode Switch is moved to the right, in the direcion of the arrow, the reader will communicate via the modem. The QuickConnect code located on the front of the Charging Staion must be scanned to establish a Bluetooth connecion. Scanned data will then be transmited to the host device wirelessly. If a wired connecion is needed, move the Communicaion Mode Switch to the let. For USB Downloader or Keyboard mode, the Batch Mode Enable code must be scanned (refer to Secion 10). To transmit scanned data while in wired mode, the reader must be placed into the Charging Staion before data can be transmited to the host device. Communicaion Mode Switch 10.0 - Communicaing in USB Downloader (HID) Mode CR3600 irmware and coniguraion seings can be managed via USB Downloader (HID) Mode using Code’s CortexTools™. To communicate in USB Downloader (HID) Mode with a CR3600 and Charging Staion, skip step 1 and proceed to step 2. For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staion with embedded CodeXML® modem: 1. Move the Communicaion Mode Switch to the let (opposite direcion of the arrow) on the Charging Staion (Figure 18). 2. Open CortexTools™. (Contact appeng@codecorp.com for a CR3600 compaible version) 3. Scan the USB Downloader (HID) Mode coniguraion barcode. USB Downloader (HID) Mode coniguraion code 4. Dock the reader into the Charging Staion. 5. Follow the instrucions detailed in the CortexTools™ User Manual, available from www.codecorp.com. 11.0 - Communicaing in Batch Mode via USB Communicaion Mode The CR3600 can be conigured for Batch Mode to capture and transmit data via USB Communicaion Modes. To communicate in USB Downloader (HID) Mode with a CR3600 and Charging Staion, skip step 1 and proceed to step 2. For the CR3600 to communicate in wired, USB Downloader (HID) Mode with a Charging Staion with embedded CodeXML® modem: 1. Move the Communicaion Mode Switch to the let (opposite direcion of the arrow) on the Charging Staion (Figure 18). D013597_1.0_CR3600_User_Manual 2. Scan the preferred Batch Mode coniguraion barcode: Batch Mode Enable - Send and Log Batch Mode Enable - Log Only 3. Scan the preferred Communicaion Mode seings: USB Keyboard Mode USB Downloader Mode USB Virtual Comm Mode 4. To transmit the captured data to CortexTools™ on your host device, place reader into charging staion. The reader will wait 5 seconds before transmiing data. The 5 second delay allows the host device to prepare to receive the data. 12.0 - Batch Mode Indicators When the CR3600 is in batch/storage mode, the storage icon (Figure 22) will remain solid to indicate data has been stored. The storage icon will lash every 10 seconds to indicate data storage while in sleep mode. If batch memory is full, the storage icon will lash 5 imes every second. Data will need to be downloaded or deleted to free memory space. Note: The storage icon will only lash if data has been stored. 13.0 - Ataching the CodeXML® M3 Modem 1. Atach the 8-pin DIN end of the USB or RS232 cable provided to the CodeXML® M3 Modem (Figure 17). USB Cable USB Cable RS232 Cable Figure 17 2. Plug the USB connector into the USB port on the computer, or RS232 (Serial) cable to a serial port on the computer. Once plugged in, the modem’s blue LED light will lash (Figure 17). D013597_1.0_CR3600_User_Manual RS232 Cable 14.0 - Establishing a Bluetooth® Connecion 1. If establishing a Bluetooth connecion using the Charging Staion with embedded CodeXML® Modem, slide the Communicaion Mode Switch on the Charger/Modem Staion (Figure 18), to Bluetooth mode (the direcion of the arrow). 2. Scan the QuickConnect Code located on the front of the Charging Staion with embedded CodeXML® modem or on the external CodeXML® M3 Modem (Figures 19 and 20). 3. The wireless icon located at the top of the reader will lash as it atempts to make connecion (FIgure 21). The blue LED on the charging staion or CodeXML® M3 Modem (Figures 19 and 20) will also lash as it atempts to connect. The blue LED will turn solid when connecion is established, the CR3600 will beep once and the wireless icon will lash every 10 seconds. For additonal CodeXML® M3 Modem coniguraion informaion, please reference the CodeXML® M3 Modem QuickStart Guide. Communicaion Mode Switch Blue LED QuickConnect Code Wireless Icon Storage Icon Good Read Indicator Blue LED Figure 18 Figure 19 Figure 20 Figure 21 Important Note If Using a non-Code Bluetooth Device: To connect to a Bluetooth device not manufactured by Code, you will need the Bluetooth address (oten referred to as the BD_ADDR) of that device. The 12-character Bluetooth address can be found on the device near the serial number. Then visit Code’s website at: htp://www.codecorp.com/bdaddr.php and enter the 12-character address to create the QuickConnect Code. You will need to locate the Communicaions (COM) Port assigned to the Bluetooth serial port protocol before installing the Bluetooth Coniguraion Manager sotware that is included with your Bluetooth adapter (e.g., COM 10). This is the COM Port through which the CR3600 will connect. 15.0 - Reading Ranges CR3600 Performance Test Code Min Inches (mm) Max Inches (mm) 3 mil Code 39 3.1” (80 mm) 4.0” (102 mm) 7.5 mil Code 39 1.3” (33 mm) 7.2” (182 mm) 10.5 mil GS1 DataBar 0.8” (20 mm) 8.7” (220 mm) 13 mil UPC 1.1”(28 mm) 11.0” (280 mm) 5 mil Data Matrix 1.7” (43 mm) 4.5” (115 mm) 6.3 mil Data Matrix 1.3” (33 mm) 5.9” (150 mm) 10 mil Data Matrix 0.8” (20 mm) 7.1” (180 mm) 20.8 mil Data Matrix 1.1” (28 mm) 13.5” (343 mm) Note: working ranges are a combinaion of both the wide and high density ields. All samples were high quality codes and were read along a physical center line at a 10° angle. Default AGC seings were used. Accuracy= +/- 10%. D013597_1.0_CR3600_User_Manual 16.0 - Reader Feedback LEDs on Reader Sound Vibraion All LEDs Flash 1 Beep Palm or Handle Unit Vibrates Wireless Icon Flashes 1 Beep Palm or Handle Unit Vibrates Successful Decode and Data Transfer Good Read Indicator will Flash 1 Beep Palm or Handle Unit Vibrates Coniguraion Code Successfully Decoded and Processed Good Read Indicator will Flash 2 Beeps Palm or Handle Unit Vibrates Batch Icon Flashes No Sound No Vibraion Memory Space for Batching is Full Batch Icon Flashes 5 Time a Second No Sound No Vibraion Batch Mode Enabled and No Data is Stored Batch Icon Of No Sound No Vibraion Scenario CR3600 Successfully Powers Up CR3600 Successfully Connects with Host Batch Mode Enabled and Data Stored 17.0 - Symbologies Defaulted On The following are symbologies that have a default of ON. To turn symbologies on or of, scan the symbology barcodes located in the CR3600 Coniguraion Guide located on our website at htp://www.codecorp.com. Aztec Codabar Code 39 Code 93 Code 128 Data Matrix Data Matrix Rectangle All GS1 DataBar Interleaved 2 of 5 MSI Plessey PDF417 QR Code UPC/EAN/JAN 18.0 - Symbologies Defaulted Of The following are symbologies that have a default of OFF. To turn symbologies on or of, scan the symbology barcodes located in the CR3600 Coniguraion Guide located on our website at htp://www.codecorp.com. Aztec Inverse Code 11 Code 32 Code 39 Checksum Code 39 Extended Full ASCII Composite Data Matrix Inverse Han Xin Matrix 2 of 5 Micro PDF417 19.0 - Suix Enter Micro QR Pharmacode Plessey Postal Symbologies Straight 2 of 5 QR Code Inverse Straight 2 of 5 Telepen Triopic UPC Supplemental Suix Enter A Suix Enter character is disabled by default. To enable Suix Enter, please scan the following coniguraion code: For more coniguraion opions, download the CR3600 Coniguraion Guide from www.codecorp.com. For custom coniguraions, please conntact appeng@codecorp.com. D013597_1.0_CR3600_User_Manual 20.0 - Reader ID and Firmware Version To ind out the Reader ID and irmware version, open a text editor program (i.e., Notepad, Microsot Word, etc.) and read the following code: Reader ID and Firmware You will see a text string indicaing your irmware version and CR3600 ID number (see below): iVVVVWWWWXXXXSSSSSSSSSSAOODYYYYHHIIIIJJJJKKKKLLLLZ…Z i indicates ‘I’ string output; VVVV is the applicaion irmware version number; WWWW is the core applicaion irmware version number; XXXX is reserved for the radio irmware version number; SSSSSSSSSS is the Reader’s serial number (ten digits); A is the current execuion state: OO is the OEM ideniier; D is the display type: YYYY is the lash ile system version number. Reserved; “A” means core is running “B” means undeined “C” means undeined “0” or “N” is no display device “D” is the standard Keypad/Display HH is the hardware revision; IIII is the hardware type ideniier: 0009 indicates a CR3600 JJJJ is the boot applicaion version; KKKK is the operaing system kernel version; LLLL is the root ile-system version; is the ASCII TAB character; Z…Z is the decoder version: a null terminated string of printable ASCII characters. Without a decoder.ini ile, the order of the decoders listed here indicates the order of use. Example: Xap/i3000300006040010002363A06D-CD+SQ Note: Code will periodically release new irmware for CR3600 readers. For informaion on latest irmware versions, call Code at (801) 495-2200. To upgrade irmware, please visit our website at htp://www.codecorp.com/codesupport.php and follow instrucions provided. D013597_1.0_CR3600_User_Manual 21.0 - CR3600 Dimensions CR3611 CR3612 21.1 - Charging Staion Dimensions D013597_1.0_CR3600_User_Manual 10 22.0 - CR3600 Maintenance The CR3600 needs only minimum maintenance to operate. The ips below for maintenance suggesions. Cleaning the CR3600 The CR3600 window should be clean to allow the best performance of the device. The window is the clear plasic piece inside the head of the reader. Avoid touching the window. Your CR3600 uses CMOS technology that is much like a digital camera. A dirty window may stop the CR3600 from reading barcodes. If the window becomes dirty, clean it with a sot, non-abrasive cloth or a facial issue (no loions or addiives) that has been moistened with water. A mild detergent may be used to clean the window, but the window should be wiped with a water moistened cloth or issue ater using the detergent. The following agents are approved to clean a Code barcode reader: 1) Alcohol Wipes 2) Clorox® Non-Bleach Disenfecing Wipes 3) Clorox Bleach Soluion (10% Clorox bleach, 90% tap water) 4) Medical DiAirKem 5) Sani-Cloth® HB, Super Sani-Cloth® Germicidal, Sani-Cloth® Plus Germicidal Disposable Wipes 6) Virex® II Disinfectant Cleaner Technical Support and Returns To modify any default seings, download the CR3600 Coniguraion guide at www.codecorp.com/iles.php and scan the appropriate code. For user speciic coniguraions, contact Applicaion Engineering at Code appeng@codecorp.com. For all returns Code will issue an RMA number which must be placed on the packing slip when the reader is returned. Visit htp://www.codecorp.com/codesupport.php for more informaion. D013597_1.0_CR3600_User_Manual 11 23.0 - Warranty Code’s CR3600 carries a standard two year limited warranty as described herein. Charging Staions follow the warranty of the reader. The CR3600 batery carries a one year limited warranty. Customers may purchase either a one or two year CodeOne extended warranty plan. Please contact a Code representaive for more informaion. Limited Warranty Code manufactures its hardware products in accordance with industry-standard pracices. Code warrants its products will be free from defects in materials and workmanship, provided that the products are used under normal operaing condiion intended by the Manufacturer. This warranty is provided to the original owner only and is not transferable to any third party. This warranty is subject to any and all accompanying disclaimers, limitaions and other terms of this secion. Warranty periods are not extendable beyond 5 years. CodeOne extended warranty programs are available and must be purchased within 90 days of purchase. Please refer the CodeOne Data Sheet for program pricing and terms and condiions. Exclusions No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered with unless done or approved by Code, (ii) which has not been maintained in accordance with any operaing or handling instrucions supplied by Code, (iii) which has been subjected to unusual physical or electrical stress, immersion in luids, puncture, crushing, misuse, abuse, power shortage, improper power supply such as incorrect voltage or wrong polarity, negligence or accident, or (iv) which has been used other than in accordance with the product operaing and handling instrucions. Prevenive maintenance is the responsibility of the customer and is not covered under this warranty. Warranty Coverage and Procedure During the warranty period, Code will repair or replace defecive products returned to Code’s service center in the US. For worldwide warranty service, go to htp://www.codecorp.com/technical-support.php and ill out a service request. Customer will be issued a case number. Case will be routed into the support queue within Code. Customer will be contacted within one business day of submission. Code representaive will work with customer to troubleshoot soluion and atempt to restore reader to proper funcionality. If the Code representaive determines that it cannot be restored programmaically and deems a hardware issue is found a Return Material Authorizaion (RMA) Number will be assigned and customer will be instructed to return the product to Code. Products must be shipped in the original or comparable packaging, with shipping and insurance charges prepaid. Only parts listed in the original RMA should be sent and will be accepted. Code will pay for return shipping and insurance of repaired or replacement products worldwide. Code will use new or refurbished parts at its discreion and will own all parts removed from repaired products. Customer will pay for any pre-shipped replacement product in case it does not return the replaced product to Code within 7 days of receipt of the replacement product. The process for return and customer’s charges will be in accordance with Code’s Exchange Policy in efect at the ime of the exchange. Customer accepts full responsibility for its sotware and data including the appropriate backup thereof. Repair or replacement of a product during warranty will not extend the original warranty term. Return ime frames are listed in the chart above. For RMA’s not covered under warranty as outlined in the exclusion secion, customer will be required to pay the non-covered warranty fee as listed in the chart above. General EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. The stated express warranies are in lieu of all obligaions or liabiliies on part of Code for damages, including without limitaion, special, indirect, or consequenial damages arising out of or in connecion with the use or performance of the product. Seller’s liability for damages to buyer or others (regardless of the form of acion, whether by contract, warranty, tort, malpracice, and/ or otherwise) resuling from the use of any product, shall in no way exceed the purchase price of said product. In no event shall Code be liable for any consequenial, special, indirect, incidental or puniive damages, or for any loss of proits, revenue or data, even if Code has been advised of the possibility thereof. D013597_1.0_CR3600_User_Manual 12
Source Exif Data:
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