Compuprint VG1100M Printer User Manual Manual 4 of 4

Compuprint SpA Printer Manual 4 of 4

Manual 4 of 4

125 PPrriinntteerr MMaaiinntteennaannccee aanndd TTrroouubblleesshhoooottiinngg CClleeaanniinngg tthhee PPrriinntteerr Make sure the printer has been turned off for at least 15 minutes before starting any cleaning operations. Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance. • Use a neutral detergent or water solution on a soft cloth to clean dirt and grease from the cabinet of the printer. • Do not use an abrasive cloth, alcohol, paint thinner or similar agents because they may cause discoloration and scratching. • Be especially careful not to damage the electronic and mechanical components.
126 RReeppllaacciinngg tthhee RRiibbbboonn CCaarrttrriiddggee 1. Make sure that the printer is turned off for at least 15 minutes. Pay attention to the print head because it becomes hot during operation. 2. Open the top printer cover. 3. Slide the ribbon guide out of the print head.
127 4. Free the shifter holder pushing the tab towards the rear and pulling the shifter holder up. 5. Remove the used ribbon cartridge by lifting it up. Now, you are ready to insert the new ribbon cartridge. See before "Ribbon Cartridge Installation".
128 PPrriinnttiinngg tthhee SSeellff TTeesstt If you need to know any printer setting, and to check if the printer is working well, print the self-test. Proceed as follows: 1. Keep the ON LINE key pressed while powering on the printer until the display shows RELEASE KEY. 2. When you release the key, the printer starts the self-test printout. 3. To stop the self-test printing, press the ON LINE key again. The printer is offline.
129 EErrrroorr HHaannddlliinngg When an error condition occurs: • the printer is disabled; • the first message on the display indicates the error, while the second message gives more details concerning the error conditions. Press always the ON LINE key to reset the error condition. Error Message Description Messages Indication Solution A.G.A NOT OPER ADJUST THE GAP The automatic gap adjustment (A.G.A) is not enabled. Press the ON LINE key to reset the error condition. Adjust the print head gap to a fixed distance. Select the print head fixed gap adjustment function in the Program Menu. • Press the PROGRAM key when the printer is disabled (ON LINE indicator unlit) to enter the Program Setup • Press the ↓ key until the USER MACRO function is displayed. Press the → key until the desired macro is displayed (MACRO#x). Press the → key to enter the macro parameters. Press the ↓ key until the FIXED GAP parameter is displayed. Press the → o ← keys to select the fixed gap adjustment values. From FIXED GAP 1 (simple fanfold paper) to FIXED GAP 4 (multipart fanfold paper).
130 Messages Indication Solution BUFFER OVERFLOW CHARACTER LOST A buffer overflow condition occurred (for the serial interface). Turn the printer off and on again, or press the PROGRAM and ON LINE key successively to clear the buffer. DATA SET OFF The DSR Signal is not connected to the printer and is not ready for data transfer (if the serial interface is selected). This condition may happen in a remote connection (via modem) and the DSR (DATA SET READY) signal is missing. Press the ON LINE key to reset the error condition. JAM FRONT1 PATH CHECK PAPER A paper jam error condition occurred in the Front1 paper path Check the paper path and remove the jammed paper. Press the ON LINE key to reset the error condition. JAM FRONT2 PATH CHECK PAPER A paper jam error condition occurred in the Front2 paper path Check the paper path and remove the jammed paper. Press the ON LINE key to reset the error condition. NO PATH AVAILABLE An electromechanical failure occurs in the lower or upper tractor paper paths. Call Service. NVM CHANGE REMOVE PAPER If this error is displayed during the printer power on, an NVM error condition occurs Turn the printer off and then on again. If the problem is not solved call Service.
131 Messages Indication Solution PAPER JAM CHECK ALL PATHS A paper jam error condition occurs in the paper path Check all the paper paths and remove the jammed paper. Press the ON LINE key to reset the error condition. RIBBON BLOCKED CHECK RIBBON The ribbon of the cartridge is blocked Check that the ribbon is correctly inserted. Turn the tension knob to make sure that the ribbon is not jammed. Press the ON LINE key to reset the error condition. UNKNOWN TRACTOR A tractor type that is not recognized has been mounted on the printer. Check that the installed tractor is compatible with the printer.
132 RReeppaacckkiinngg tthhee PPrriinntteerr ffoorr SShhiippmmeenntt If you need to ship your printer, it is necessary to repack it to avoid damaging during the transport. Proceed as follows: When repacking the printer always use the original packing material 1. Find the packing material and the repacking kit. 2. With the help of another person move the printer onto the transport foam on the transport pallet.
133 3. Insert the plastic bag over the printer and slide the packing box over the printer.
134 4. Insert the four polystyrene angles into the packing box and the polystyrene panel onto the printer. Polystyrene PanelsPolystyrene Angles
135 5. Insert the Front 2 tractor and the accessory boxes onto the polystyrene panel. 6. Close the packing box and fix it to the transport panel by means of the packing strip, inserting the plastic angles between the packing strip and the carton. 7. Fix the packing ribbon with the corresponding clips.
136 OOppttiioonnss LLAANN IInntteerrffaaccee BBooaarrdd A LAN Interface board is available for the network connections through an integrated Ethernet 10/100 Base-T interface, which coexists with the parallel interface. For the installation of this board, please refer to the Installation Guide you receive together with the Ethernet 10/100 Base-T board.
137 PPrriinntteerr SSppeecciiffiiccaattiioonnss Printing Characteristics Print Head Matrix 24 pins Print Head Life 800 mil characters (draft) Print Speed (cps) Draft Quality 10 cpi Normal 800 LQ 133 High Speed 1100 - Lines per minute 600 at 40 characters per line 450 at 80 characters per line 350 at 100 characters per line Throughput (ISO/IEC 10561) 750 pages per hour
138 Print Matrix (horizontal x vertical) Draft Quality Best HSD 10 cpi 12 x 12 36 x 24 12 x 24 9 x 12 12 cpi 10 x 12 30 x 24 10 x 24 - 15 cpi 8x8/12 x 12 24 x 16 8x16/12 x 24 - 17.1 cpi 12 x 12 36 x 24 12 x 24 - 20 cpi 12 x 12 30 x 24 - - 24 cpi 8x8/12 x 12 24 x 16 - - Print Density (characters per inch) Normal 10 - 12 - 15 - 17.1 - 20 - 24 Line Length (number of characters) 10 cpi 136 17.1 cpi 233 12 cpi 163 20 cpi 272 15 cpi 204 24 cpi 326 Vertical Spacing 6, 8, 12 lpi 3, 4, 6, 8, 12 lines/30 mm n/60, n/72, n/216, n/80, n/360 per inch
139 Print Styles Draft - Courier- OCR B - Gothic – Prestige - Present - OCR A - Script Print Attributes Sub-superscript, Underline, Overscore, Italics, Emphasized, Double Strike, Shadow, Enlarged, Compressed Graphic Resolution (dots per inch) horizontal 60, 80, 90, 120, 180, 360 vertical 60, 72, 180 Characters Sets International character sets ASCII Normal and Slanted Standard PC IBM Character Sets CS1 and CS2 EPSON National Variations USA, France, Germany, United Kingdom, Denmark-1, Sweden, Italy, Japan, Spain-1, Norway, Denmark-2, Spain-2, Latin America IBM and EPSON Character Sets USA (CP437), Greek (CP437-G), Multilingual (CP850), Greek (CP851), Eastern Europe (CP852), Turkish (CP 853), Cyrillic (CP855), Turkish (CP857), Euro PC Multilingual (CP858), Portugal (CP860), Hebrew (CP862), Canada/France (CP863), Arabic (CP864), Denmark/Norway (CP865), Russian (CP866), Turkish2 (CP867), OCR-A (CP876), OCR-B (CP877), Central Europe (CP1250), Cyrillic (CP 1251), Windows Latin 1 Ansi (CP 1252), 96 GREEK, GOST, TASS, MAZOWIA ISO Character Sets 8859/1 (Latin1), 8859/2 (Latin2), 8859/3 (Latin3), 8859/4 (Latin4), 8859/5 (Latin/Cyrillic), 8859/6 (Latin/Arabic), 8859/7 (Latin/Greek), 8859/8 (Latin/Hebrew), 8859/9 (Latin5). 8859/15 (Latin9)
140 Bar Codes UPC-A, UPC-E, EAN-8, EAN-13, UPC-EAN 2, UPC-EAN 5, Code GP, MSI Plessey, Code BCD, C2/5-3 BAR, Code 39, Code 128, Code 11, Code 93, Codabar, 2/5 Bidirectional, 2/5 Interleaved, 2/5 Industrial, 2/5 Matrix, Postnet Emulations - EPSON LQ Series (ESC/P) - IBM Proprinter XL24 - IBM Personal Printer 2391+ Paper Handling Base Configuration 1 FRONT1 TRACTOR Fanfold width: 76 to 432 mm (3 to 17 inches) Copies: 1 original + 7 copies Max. thickness 0,635 mm (0.025 inches) 1 FRONT2 TRACTOR Fanfold width: 76 to 432 mm (3 to 17 inches) Copies: 1 original + 7 copies Max. thickness 0,635 mm (0.025 inches)
141 Standard Functions • Automatic print head gap adjustment (AGA) • Automatic paper path switching via operator panel or S/W commands • Paper parking • Plug & Play capability • Bar Code printing • Automatic fanfold positioning for tear-off • Setting and storage of paper format and print conditions for each paper path in the non volatile memory • Printing of the macro characters using the Compuprint native commands Physical and Electrical Characteristics Interfaces Parallel Centronics Compatible Bi-directional (IEEE-1284) nibble and byte modes - 36 pin Amphenol connector, 7/8 data bits Receive Buffer: max. 64 Kbytes Serial RS-232/C and RS-422/A - dB 25 connector Baud Rate: 300 to 38400 bps, 7/8 data bits, DTR & XonXoff flow Automatic interface switching
142 Reliability MTBF Mean Time between failure: 10000 hours at 25% DC MTTR Mean Time To Repair: 30 minutes Workload 60000 pages/month (ECMA 132 - 4 hours for 20 days) Printer Life 5 years or 10000 hours @25% Duty Cycle Operating: no limitations Power Supply UNIVERSAL From 90 to 244 VAC Power Output Max. 215 W Power Consumption Standby: 28W ---- Average Printing: 90 W Noise Level < 55 dBA Environment Conditions Storage Conditions Temperature -40° to 50° C Relative Humidity 10%t o 90% RH (non condensing) Operating Conditions Temperature 10° to 38° C Relative Humidity 10 % to 90 % RH (non condensing)
143 Paper Conditions Temperature 16° to 24° C Relative Humidity 40% to 60% RH (non condensing) Physical dimensions - Printer Height 350 mm (13,77 inches) Width 720 mm (28,34 inches) Depth 400 mm (15,75 inches) Weight 33 kg Physical dimensions - Pedestal Height printer table: 666 mm (16,92 inches) paper stacker: 512 mm (13,01 inches) Width 726 mm (18,44 inches) Depth without paper stacker: 522 mm (13,26 inches) with paper stacker: 794 mm (20,17 inches) Weight 40 kg
144 Consumables & Options Black ribbon ‘Long Life’ cartridge (20 million characters) PRKN102 Color ribbon cartridge (2 million characters for each band) PRKN103 LAN Interface Board PRAN102 Standards CE Mark UL 1950; CSA 22.2 n.950; EN 60950 CISPR 22/EN 55022-class B ; FCC rules part 15, subpart J, class B EN 55024

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