User manual
Thermostat with Humidity or Ventilation Control User Guide ™ ™ Disclaimer Control4® makes no representations or warranties with respect to any Control4 hardware, software, or the contents or use of this publication, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Control4 reserves the right to make changes to any and all parts of Control4 hardware, software, and this publication at any time, without any obligation to notify any person or entity of such changes. Trademarks ©2014 Control4. All rights reserved. All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners. Pricing and specifications are subject to change without notice. Warranty Control4 Corporation 11734 S. Election Road, Suite 200 Salt Lake City, UT 84020 USA http://www.control4.com Thermostat with Humidity or Ventilation Control User Guide Part Number: 90-1883 Rev A, 3/26/2014 Model Number: C4-THERM-WH For complete warranty information, including details on consumer legal rights as well as warranty exclusions, visit www.control4.com/warranty, or refer to the Thermostat with Humidity or Ventilation Control User Guide on the Control4 website, Resources > Documentation page at http://www.control4.com/residential/products/resources/. ii Contents About your new thermostat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Thermostat features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Quick reference to controls and display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select system mode (Em Heat /Heat /Off/Cool /Auto). . . . . . . . . . . . . . . . . . . . . . . Change temperature set point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select fan setting (On /Auto /Circ). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintenance reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screen lockout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power and battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indoor Air Quality functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event-Based™ air cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Humidifier control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Automatic mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manual mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dehumidifier control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If dehumidification is installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If dehumidification is done with the air conditioner . . . . . . . . . . . . . . . . . . . . Fresh air. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program schedule and holds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding program schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Progressive recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program schedule holds 2 Hour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Permanent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Next Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Quick reference to controls and display Control4 thermostat with humidity or ventilation control User guide Supported model Thermostat features C4-THERM-WH • • Thermostat—White Important safety instructions Warning! Install in accordance with all national and local electrical codes. Warning! This product is not intended for use with line-voltage baseboard heaters. Important: Improper use or installation can cause loss/damage of property. Important: Operate within the limits of this device as specified in this Thermostat with Humidity or Ventilation Control User Guide and Thermostat with Humidity or Ventilation Control Safety and Installation Instructions. Important: Using this product in a manner other than outlined in this document voids your warranty. Further, Control4 is not liable for any damage incurred with the misuse of this product. See the warranty information in the Thermostat with Humidity or Ventilation Control User Guide or on the Control4 website at www.control4.com/warranty. • • • • • • • • Up to 4 stage heat and 2 stage cool operation. Indoor air quality control. • Humidification (automatic or manual control). • Dehumidification. • Event-Based™ air cleaning. • Ventilation with temperature and humidity limits. Temperature control. Message center provides feedback and instructions. Dual power option (24VAC or battery). Programmable fan control with fan circulation mode. Easy-to-use temperature control can override program schedule at any time. Progressive recovery ensures proper temperature at the start of a program event. Built-in compressor protection prevents damage to your equipment. System test mode. Quick reference to controls and display Home screen Low battery indicator Message center Current indoor temperature Indoor Air Quality setting Radio signal strength indicator Temperature setting Indoor Air Quality button (optional) Equipment status Setpoint Adjust buttons System Mode setting Presets button Hold status Fan Mode setting System Mode button Hold button Fan Mode button Note: Backlight is activated with the first button press and automatically turns off. Operation Operation Select fan setting (On/Auto/Circ) Select system mode (Em Heat/Heat/Off/Cool/Auto) When the fan mode is changed during a program event it remains in that mode until the next event starts. The fan must be programmed to FAN ON in the schedule to run continuously through all events. Press button to select: button to select: Em Heat: (only for heat pumps with auxiliary heat) Thermostat controls auxiliary heat. Heat pump will not operate in Em Heat mode. Press Heat: Thermostat controls only the heating system. Auto: Fan runs only when the heating or cooling system is on. Off: Heating and cooling systems are off. Circ: Same as Auto, but ensures the fan is on for at least 30 minutes per hour. Use this mode for a balance of energy savings and air circulation/cleaning. Cool: Thermostat controls only the cooling system. Auto: (if enabled in installer setup) Thermostat automatically selects heating or cooling depending on the indoor temperature. The current system mode selection will flash. After 7 seconds without any button presses, the selected system mode will be accepted by the thermostat. Change temperature set point Press or buttons to adjust the current set point. On: Fan runs continuously. Use this mode for maximum air circulation/filtering. The current fan selection will flash. After 7 seconds without any button presses, the selected fan mode will be accepted by the thermostat. Maintenance reminders Maintenance reminders are set up by the installer to indicate when the equipment is due for service. If a maintenance reminder is displayed, call your HVAC dealer for service. They can be cleared by setting the system mode to off and then holding the button continuously for 5 seconds. Press and select Yes to Service Reminders and then press button (Next). Press and buttons to select Yes for each reminder you would like to reset. Press button (Next) to go to the next reminder or button (Back) to go to a previous reminder. Press button (Done) to reset the selected service reminders. Screen lockout Certain features of the thermostat can be locked so that changes at the thermostat are not allowed. This feature can be overridden by pressing and holding button for 5 seconds. Indoor Air Quality functions Power and battery replacement Humidifier control This thermostat can be AC powered, battery powered, or both (to provide backup power for communication with the Control4 system). The thermostat uses four alkaline AA batteries. If humidification is installed it can be controlled in two modes, automatic or manual. The thermostat has a memory backup that saves the thermostat settings in case of a power interruption. The system settings will be retained, but the clock resets after both battery and AC power are removed. Clock synchronization comes from the connection to the Control4 system. To access the batteries for replacement, remove the bezel as shown. Press button to select Humidify and enter the Humidifier Control screen. Automatic or manual mode is configured by the installer. To determine which mode the thermostat is set to, see the diagrams on pages 3 and 4. Indoor Air Quality functions Event-Based™ air cleaning If installed, air cleaning can be controlled through the Control4 system. Air cleaning will activate the fan for the purpose of air cleaning and can operate in five different modes as defined on this page. Off: The air cleaner will not call the fan for the purpose of air cleaning. Note: If air cleaning is installed, air cleaning will still occur during normal fan operation during heating, cooling or other indoor air quality events. Constant Clean: This option will provide the maximum amount of air cleaning available. The air cleaner will be active for 24 hours a day, seven days a week. Automatic: The air cleaner will run a minimum of 30 minutes every hour. The air cleaner will monitor the amount of time your heating and cooling system runs; if 30 minutes is not reached the air cleaner will automatically turn on. This will maximize the amount of air cleaning while minimizing energy consumption. Event Clean (3 hour cycle): When selected, the air cleaner will run for 3 hours continuously and then return to the most recent mode of Off, Automatic, or Constant Clean. This option only cleans the air when needed; an example would be after vacuuming. Allergies (24 hour cycle): When seasonal allergies spike and outside air quality is at its worst, choose this option. Your air cleaner will run continuously for 24 hours, then return to the most recent mode of Off, Automatic, or Constant Clean. Note: The thermostat will manage fan and air cleaning selections when the selections overlap. In automatic mode you will receive the optimum amount of humidity so that your home and its furnishings are protected from the damaging effects of excess condensation or low humidity during heating season. The thermostat automatically adjusts your home’s relative humidity based on the outdoor temperature. The humidity setting needs to be set initially to meet your home’s conditions. Follow these steps when adjusting your thermostat. djust the humidity setting to “3” which is within normal range. During the next 24-48 hours it may be necessary to adjust the setting for more or less humidity, depending on your personal comfort and home’s requirements. 2 D uring the coldest portion of the first heating season, minor adjustments may be necessary. This is dependent upon your home’s construction. The relative humidity in your home will now be accurately controlled to meet your needs and should not need further adjustment during future heating seasons. Humidifier Control screen for humidification in automatic mode Automatic mode: indication of humidification setpoint level Humidifier adjustment Humidification setpoint Done button (exit Humidifier Control) Indoor Air Quality functions In manual mode it is important to anticipate a drop in outdoor temperature and reduce the setting accordingly to avoid excessive condensation. Use the following table to determine the proper relative humidity setting. Outdoor temperature/indoor relative humidity Outside temperature Recommended relative humidity +50°F 50% +40°F 45% +30°F 40% +20°F 35% +10°F 30% 0°F 25% -10°F 20% -20°F 15% The thermostat will allow you to set the desired humidity (% relative humidity) level in your home and can be used to turn the dehumidification On or Off. Use the dehumidification adjustment to set the dehumidification setpoint to 60% when first installed. Allow dehumidification to run until the initial setpoint is reached, before deciding if you want to change the humidity setting. aise the setting if you prefer the air to be less dry; this will reduce the amount of time that dehumidification runs. ower the setting if you prefer the air to be more dry; this will increase the amount of time that dehumidification runs. Humidifier Control screen for humidification in manual mode Manual mode: screen cycles recommended humidification setpoints for various outdoor temperatures Humidifier adjustment Humidification setpoint Done button (exit Humidifier Control) Dehumidifier control Your comfort is the best measure of how to adjust your setting. When first installed, your dehumidifier has to remove all the moisture that is initially in your home. The home acts like a sponge so the moisture in the materials of your home is at the same level as the air. After drying the air, the materials of the home will release the moisture back into the air until they are again at the same level. As a result, it is not uncommon for dehumidification to operate for an extended period of time when it is first installed. Energy Saving Tip #1: Adjust the setting to be as high as is comfortable to reduce dehumidification run time – if it feels clammy or smells damp or moldy lower the setting. To save energy, turn the dehumidifier control OFF when you open your windows just as you would with air conditioning. Energy Saving Tip #2: If vacating your home for an extended period in the summer, set the relative humidity at 60% and set the cooling setpoint as high as you are comfortable setting it to in cooling mode. Consult with appropriate professionals regarding the highest temperature that is safe for your pets or possessions. This will keep the humidity at a controlled level to help prevent mold while minimizing the amount of the cooling energy used. Dehumidifier Control screen with only dehumidification installed If dehumidification is installed the thermostat can be configured, through the installer set-up, to control dehumidification with either a whole home dehumidifier or with the air conditioner (cooling unit). Press button to select Dehumidify and enter the Dehumidifier Control screen. Dehumidifier adjustment Dehumidification setpoint Done button (exit Dehumidifier Control) If dehumidification is done with the air conditioner, the thermostat will cool up to 3°F beyond the cooling setpoint for dehumidification. Note overcooling may not be sufficient to meet the dehumidification setpoint. Program schedule and holds Fresh Air Program schedule and holds If ventilation is installed, Fresh Air can operate in four different modes as defined on this page. Understanding program schedules Press screen. button to select Fresh Air and enter the Fresh Air Setting the schedule for the thermostat is done at the Control4 system. Progressive recovery The Progressive Recovery feature allows the thermostat to activate the heating and cooling equipment prior to a scheduled event in order to reach the desired temperature at the start of that scheduled event. Example: If the Next Event time is 6 a.m., and the temperature is 70°, the heat will come on before 6 a.m., so the temperature is 70° by 6 a.m. Program schedule holds Press button to initiate a Next Event, 2 Hour or Permanent hold. All options will be displayed and the current hold selection will flash. Off: Ventilation will not run. Automatic: Ventilation will cycle based on the parameters set by the installer to meet your home’s ventilation requirements. 3 Hour Event: Ventilation will be constantly energized for 3 hours and then the fresh air mode will return to Off or Automatic depending on which was mode was most recently active. This option is used when fresh air is needed. An example would be after cooking. 24 Hour Event: Ventilation will be constantly energized for 24 hours and then the fresh air mode will return to Off or Automatic depending on which was mode was most recently active. This option is used when a large amount of fresh air is desired. An example would be a day with desirable outdoor conditions. Fresh Air screen Fresh Air mode selection Fresh Air mode adjustment After 7 seconds without any button presses the selected hold will be accepted by the thermostat. After the option of 2 Hour if button is pressed again, no hold options will be displayed. This indicates no hold option is to be selected and can be used to cancel any active holds. Pressing button again will display all hold options with Next Event selected. While in Next Event, 2 Hour, or Permanent hold, the temperature setting and fan mode can be adjusted and will stay at that setting until the hold ends or is cancelled. Next Event hold will override the temperature setting and fan mode for the current schedule event and will remain active until the next schedule event occurs. Done button (save mode and exit Fresh Air) 2 Hour hold will override the temperature setting and fan mode for the schedule events and will remain active for two hours from the time the hold is initiated. Permanent hold will override the temperature settings for all events. Program schedule and holds Next Event hold Press or buttons to immediately adjust the temperature when the schedule is running. This will hold the temperature setting until the next scheduled event. A Next Event hold can also be initiated by pressing selecting Next Event. Timed hold Timed hold can be set at the Control4 System. button and ™ ™ control4.com | 888.400.4070 90-1883 3.14 Thermostat with Humidity or Ventilation Control Safety and Installation Instructions Disclaimer Control4® makes no representations or warranties with respect to any Control4 hardware, software, or the contents or use of this publication, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Control4 reserves the right to make changes to any and all parts of Control4 hardware, software, and this publication at any time, without any obligation to notify any person or entity of such changes. Trademarks ©2014 Control4. All rights reserved. All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners. Pricing and specifications are subject to change without notice. Warranty Control4 Corporation 11734 S. Election Road, Suite 200 Salt Lake City, UT 84020 USA http://www.control4.com Thermostat with Humidity or Ventilation Control Safety and Installation Instructions Part Number: B2206227 Rev B, 2/15/2014 Model Number: C4-THERM-WH For complete warranty information, including details on consumer legal rights as well as warranty exclusions, visit www.control4.com/warranty, or refer to the Thermostat with Humidity or Ventilation Control User Guide on the Control4 website, Resources > Documentation page at http://www.control4.com/residential/products/resources/. ii Contents Supported model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 General description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Box contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Supported systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation location recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 If replacing an existing thermostat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Thermostat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wiring terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Outdoor temperature sensor (included). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Remote temperature sensor (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Wiring diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Conventional heat/cool single transformer. . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Conventional heat/cool two transformers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Heat pump single transformer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Heat pump two transformers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Indoor Air Quality equipment—dehumidifier. . . . . . . . . . . . . . . . . . . . . . . . . . 15 Indoor Air Quality equipment—humidifier. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Indoor Air Quality equipment—ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Power and battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 iii iv Supported model Setup and testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Equipment Type selection switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installer Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Change system settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 HVAC Installer system settings table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-25 Indoor Air Quality system settings tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Air cleaning sytem settings table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Humidifier system settings table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-28 Dehumidifier system settings table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ventilation system settings table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-32 Climate map for ASHRAE Fresh Air Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Managing the ZigBee® network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 System Test menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 System Test tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38-42 Quick reference to controls and display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Error codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Thermostat features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Supported model C4-THERM-WH Thermostat—White Important safety instructions Warning! Install in accordance with all national and local electrical codes. Warning! This product is not intended for use with line-voltage baseboard heaters. Important: Improper use or installation can cause loss/damage of property. Important: Operate within the limits of this device as specified in this Thermostat with Humidity or Ventilation Control Safety and Installation Instructions and Thermostat with Humidity or Ventilation Control User Guide. Important: Using this product in a manner other than outlined in this document voids your warranty. Further, Control4 is not liable for any damage incurred with the misuse of this product. See the warranty information in the Thermostat with Humidity or Ventilation Control User Guide or on the Control4 website at www.control4.com/warranty. General description Box contents General description Box contents Supported systems This Control4® Thermostat enables intelligent HVAC and Indoor Air Quality control as part of a Control4 automated system. This thermostat uses the ZigBee® (802.15.4) wireless networking standard to communicate with the Control4 system. • • • • • • • • The Control4 Thermostat features a backlit LCD that displays the temperature, HVAC status, Indoor Air Quality control status, fan status, hold status, and HVAC operating mode. The home screen allows temperature setpoint adjustments, HVAC mode change, various hold options, fan control, and access to the Indoor Air Quality control screens. The Indoor Air Quality control screens can be used to control ventilation, humidification, or dehumidification. The thermostat can operate as a stand-alone control if it loses communication with the Control4 system. Thermostat Wired outdoor temperature sensor 4 AA batteries 2 screws 2 wall anchors Warranty card Control4 Thermostat with Humidity or Ventilation Control Safety and Installation Instructions (this document) • • • • • One or two stage conventional heat/cool system One or two stage heat pump with up to two stages of auxiliary or emergency heat Optional heat only or cool only operation Configurable for electric or fossil fuel heating Millivolt heat Hydronic heat Installation Installation Installation location recommendations If replacing an existing thermostat Thermostat should be mounted: • • • • • On an interior wall, in a frequently occupied space. Approximately 5' (about 1.5 meters) above the floor. At least 18" (about 0.5 meter) from an outside wall. Thermostat can be mounted to a vertical, single gang, electrical junction box. Do not mount thermostat: • • • • • Behind doors, in corners, or other dead air spaces. In direct sunlight, near lighting fixtures, or other appliances that give off heat. On an outside or unconditioned area wall. In the flow of a supply register, in stairwells, or near outside doors. On a wall with concealed pipes or ductwork. • • • • • If your existing thermostat is configured using system settings, record the existing system settings so they can be referenced when setting the HVAC Installer system settings for this thermostat. For detailed instructions on how to access and read the system settings for your existing thermostat, refer to the installation instructions for that thermostat. Turn off power to the thermostat. Remove the thermostat from the wall, but do not disconnect the wires yet. Check the number of wires attached to the existing thermostat. Wrap the bare ends of any unused wires in electrical tape to prevent them from shorting to other wires. If the existing thermostat has a letter identifying each wire, use a piece of tape to label each wire with the corresponding letter. The labels can be used to later identify the wires for your new thermostat. Disconnect the wires from the existing thermostat, taking care that none of the wires fall back into the wall. Installation Thermostat mounting Remove the rear mounting plate from the thermostat. 2 Pull wires through the opening on the back of the thermostat. 3 Position and level the mounting plate of the thermostat on the wall, and mark the hole locations with a pencil. 4 Drill 1/4" (6.35 mm) holes and insert the supplied anchors (drywall only). 5 Place the mounting plate over the anchors, then insert and tighten the screws. Wiring terminal Wire specifications: RC R C L Y G O/B W RC R C L Y G O/B W 18-24 gauge thermostat wire Installation notes: • • • Ensure that power at the HVAC equipment is off. Loosen screw terminals, insert stripped wire, and re-tighten. Push the excess wire back into the opening and plug the wall opening to prevent drafts. S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 6 Seal the wire entry holes to prevent drafts affecting temperature readings. Installation Outdoor temperature sensor (included) I1 & I2—Indoor Air Quality control output C—Common (optional when powered by batteries) O/B—Reversing valve Y—First-stage cooling / compressor Heat pump models can use the outdoor temperature to effectively utilize the heat pump: Y2—Second-stage cooling / compressor • G—Fan RC—24VAC supply cooling1 R—24VAC supply heating1 W2—Second-stage heat / auxiliary W—First-stage heat / auxiliary L—System fault indicator (optional) (heat pump only) S1 & S2—Outdoor temperature sensor (included) T1 & T2—Remote temperature sensor (optional) Outdoor temperature can be measured by attaching the included sensor to the S1 and S2 terminals. The outdoor sensor must be enabled in the thermostat’s Installer Setup menu. • When the outdoor temperature is less than the Low Balance Point, the heat pump is locked out and only auxiliary heating is used. When the outdoor temperature is higher than the High Balance Point, the auxiliary heating is locked out and only the heat pump is used to provide heating. Indoor Air Quality functions can use the outdoor temperature sensor to: • • • Control humidification setpoint based on outdoor temperature to prevent condensation. Lock out humidification for temperatures over 60°F (15.6°C) or below -30°F (-34.4°C). Lock out ventilation based on high and/or low outdoor temperatures. Jumper between RC & R is used in single-transformer systems (see wiring diagrams). Installation Remote temperature sensor (optional) The outdoor temperature sensor should be mounted: RC R C L Y G O/B W • RC R C L Y G O/B W • • • • 10 On the side of the building out of direct sunlight (north side recommended). Above snow line. At least 3' (about 1 meter) away from exhaust vents and condensing lines. Using less than 300' (about 100 meters) of wire. Do not route wires parallel to 120VAC lines. S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 A remote temperature sensor can be used if the thermostat is going to be mounted in a concealed location. Additionally, Control4 programming can be utilized to switch between the on-board temperature sensor and the remote temperature sensor, allowing the temperature reading to come from different areas based on time of day or daily activity. A AC-FMTS1-W flush mount or AC-DOTS1-W RC R C L Y G O/B W surface mount remote temperature sensor can be attached to the RC R C L Y G O/B W T1 and T2 terminals and mounted in a recommended area. The remote sensor must be enabled in the S1 S2 T1 T2 I1 I2 W2 Y2 thermostat’s Installer Setup menu. When S1 S2 T1 T2 I1 I2 W2 Y2 the remote sensor is selected as the primary sensor (System Setting 14 [Primary Sensor]), it overrides the internal sensor. 11 Installation Conventional heat/cool wiring diagrams 12 Y G O/B W RC R C L Y G O/B W RC R C L Y G O/B W RC R C L Y G O/B W S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 REMOTE TEMP SENSOR (OPTIONAL) S1 S2 T1 T2 I1 I2 W2 Y2 2nd HEATING 1st HEATING RC R C L 2nd COOLING FAN 1st COOLING TRANSFORMERS 2nd HEATING 2nd COOLING FAN 1st HEATING Two transformers (remove jumper wire) OUTDOOR TEMP SENSOR (OPTIONAL) Behind doors, in corners, or other dead air spaces. In direct sunlight, near lighting fixtures, or near other appliances that give off heat. On an outside or unconditioned area wall. In the flow of a supply register, in stairwells, or near outside doors. On a wall with concealed pipes or ductwork. Parallel to 120VAC lines. OUTDOOR TEMP SENSOR (OPTIONAL) • • • • • • 1st COOLING Do not mount the remote sensor: REMOTE TEMP SENSOR (OPTIONAL) On an interior wall, in a frequently occupied space. About 5' (1.5 meters) above the floor. At least 18" (about 0.5 meter) from an outside wall. Using less than 300' (about 100 meters) of wire. TRANSFORMER • • • • Single transformer (use jumper wire) JUMPER The remote temperature sensor should be mounted: 13 Installation RC R C L Y G O/B W RC R C L Y G O/B W RC R C L Y G O/B W REMOTE TEMP SENSOR (OPTIONAL) S1 S2 T1 T2 I1 I2 W2 Y2 OUTDOOR TEMP SENSOR (OPTIONAL) S1 S2 T1 T2 I1 I2 W2 Y2 REMOTE TEMP SENSOR (OPTIONAL) S1 S2 T1 T2 I1 I2 W2 Y2 OUTDOOR TEMP SENSOR (OPTIONAL) S1 S2 T1 T2 I1 I2 W2 Y2 Dehumidifier wiring Humidifier wiring RC R C L Y G O/B W RC R C L Y G O/B W RC R C L Y G O/B W RC R C L Y G O/B W S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 S1 S2 T1 T2 I1 I2 W2 Y2 Note: Transformer is not used for steam humidifiers. HUMIDIFIER Y G O/B W 2nd AUX HEATING 1st AUX HEATING RC R C L 2nd COMPRESSOR FAN 1st COMPRESSOR FAULT DETECT REVERSING VALVE Two transformers (remove jumper wire) TRANSFORMERS 2nd AUX HEATING 2nd COMPRESSOR FAN 1st AUX HEATING REVERSING VALVE FAULT DETECT 1st COMPRESSOR JUMPER TRANSFORMER Single transformer (use jumper wire) Indoor Air Quality equipment wiring diagrams DEHUMIDIFIER Heat pump wiring diagrams EVAPORATIVE HUMIDIFIER Note: The I1/I2 output is a dry contact closure. The humidifier wiring diagram assumes the control is powering a solenoid valve. The dehumidifier wiring diagram is for a normally open dry contact input. See the individual humidifier or dehumidifier installation instructions for product-specific wiring details. Note: The O/B terminal must be configured for O or B operation by setting system setting 01 (Reversing Valve) to O—On in Cooling or B—On in Heating. 14 15 Installation Indoor Air Quality equipment wiring diagrams Power and battery replacement Ventilation wiring This thermostat can be AC powered, battery powered, or both (to provide backup power for communication with the Control4 system). The thermostat uses four alkaline AA batteries. Batteries are optional but recommended if your thermostat was wired to run on AC power when installed. If the thermostat will be AC powered, the thermostat should be powered from 24VAC before installing batteries to confirm AC power is present. RC R C L Y G O/B W RC R C L Y G O/B W S1 S2 T1 T2 I1 I2 W2 Y2 NORMALLY CLOSED S1 S2 T1 T2 I1 I2 W2 Y2 DAMPER Note: The I1/I2 output is a dry contact closure. The ventilation diagram assumes the control is for a normally closed damper. See the individual ventilation installation instructions for product-specific wiring details. 16 For heat pump systems, the C terminal must be connected to the common of the 24VAC transformer for the system fault indicator to operate. The thermostat has a memory backup that saves the thermostat settings in case of a power interruption. The system settings will be retained, but the clock resets after both battery and AC power are removed. Clock synchronization comes from the connection to the Control4 system. To access the batteries for replacement, remove the bezel as shown. 17 Setup and testing Setup and testing Equipment Type selection switch This thermostat has the option of being used in heat pump or heat/cool systems. Use the Equipment Type selection switch on the back of the thermostat housing to select this option. This setting is displayed in the thermostat’s Installer System Settings menu under Equipment Type. Note: The thermostat reboots within 10 seconds after the switch position is changed. 18 Installer Setup menu Note: Select HC (Heat Cool) or HP (Heat Pump). To enter the Installer Setup menu and select equipment to set up: In the Installer Setup menu, you can select HVAC or Indoor Air Quality Setup. If Indoor Air Quality Setup is selected, you can then set up Air Cleaning, Humidification, Dehumidification, or Ventilation. Press OFF. button to set system to Press and hold Installer Mode. button to enter Press or buttons to select SETUP. Press button (Next) to enter Installer Setup. Press or buttons to change the menu selections. Press button (Next) to accept the menu selection. 19 Setup and testing Change system settings Press button (Next) or button (Back) to page through settings. Press or setting. Setting description Setting option buttons to adjust the The following table contains the system settings and their details. Default settings are shown in bold. Some settings are only available based upon the value of other settings. HVAC Installer system settings table Press button (Done) to save and exit, or button (Cancel) to exit without saving. System setting Description Factory default setting (bold) and setting range The thermostat will discard changes and exit if nothing is pressed within 60 seconds. 00. E quipment Type Equipment type set by Equipment Type selection switch. Heat/Cool Heat Pump 01. R eversing Value Selects O or B operation for the O/B output. O—On in Cooling B—On in Heating 02. Control Setup Used to lock out heating or cooling outputs (only available when Equipment Type is Heat/Cool). Heat and Cool Heat Only Cool Only 03. N umber of Stages Number of equipment stages. One Two 04. A ux Heat Stages Number of auxiliary heat equipment stages. One Two 05. T emperature Scale Sets the thermostat for Fahrenheit or Celsius operation. Fahrenheit Celsius To reset the system settings to default, set system setting number 31 (Restore Defaults) to Yes. 20 HVAC Installer system settings table Setting number 21 Setup and testing HVAC Installer system settings table Factory default setting (bold) and setting range System setting Description 06. Heat/Cool: Fan Control in Heating Heat Pump: Auxiliary Equipment Type Heat/Cool: Determines if the thermostat or equipment controls the fan in heating. Heat Pump: Auxiliary equipment type. Gas/Oil Heat (Equipment Controls Fan) Electric Heat (Thermostat Controls Fan) 07. Extended Fan— Heat Extends the fan run time after a heat call ends. Disable Enable (90 second extension) 08. Extended Fan— Cool Extends the fan run time after a cool call ends. Disable Enable (90 second extension) 09. Internal Temperature Sensor Offset Field adjustment of internal temperature sensor. 0° (no offset applied) -4°F to +4°F (-2°C to +2°C) 10. Internal RH Sensor Offset Field adjustment of internal humidity sensor. 0% (no offset applied) -5% to +5% 11. Auto Changeover Enables or disables the option of setting the system mode to Auto. When the system mode is set to Auto, the thermostat can automatically switch between heating and cooling to maintain a room temperature that is between the heat and cool setpoints. Disable Enable Auto season changeover deadband. 3°F or 1.5°C 2°F to +9°F (1°C to 4.5°C) 12. Deadband 22 HVAC Installer system settings table Factory default setting (bold) and setting range System setting Description 13. R emote Sensor Selects if the wired remote sensor is installed. No Yes 14. P rimary Sensor Selects the primary sensor to be used for temperature control. Built In Remote 15. S econdary Sensor Selects the sensor to be used for control if the primary sensor fails. Remote will only be presented as an option if Remote Sensor is set to Yes. None Remote Built In 16. O utdoor Sensor Selects if an outdoor sensor is installed or if the thermostat receives an outdoor sensor value from the Control4 system. Not Installed Wired Control4 Value 17. C ompressor Min Off Time Minimum off time for compressor protection. 5 minutes 1 to 5 minutes 18. H eating Min Off Time Minimum off time for heating. 2 minutes 1 to 5 minutes 19. E quipment Min On Time Minimum on time for heating or cooling. 2 minutes 1 to 5 minutes 20. A uto Changeover Time Minimum time between heating and cooling calls. 4 minutes 1 to 5 minutes 23 Setup and testing HVAC Installer system settings table Factory default setting (bold) and setting range System setting Description 21. F irst Stage Differential Temperature difference from the setpoint required to turn on the first stage of heating or cooling. 1°F or 0.5°C 1°F to +9°F (0.5°C to 4.5°C) 22. S econd Stage Differential Temperature difference required to stage from the first stage of heating or cooling to the second. 1°F or 0.5°C 1°F to +9°F (0.5°C to 4.5°C) 23. Third Stage Differential Temperature difference required to stage from the second stage of heating to the third. 1°F or 0.5°C 1°F to +9°F (0.5°C to 4.5°C) 24. Fourth Stage Differential Temperature difference required to stage from the third stage of heating to the fourth. 1°F or 0.5°C 1°F to +9°F (0.5°C to 4.5°C) 25. Stage Rate Accumulation of equipment run time used for determining equipment staging. Off = Ignores accumulated runtime in staging decision. 1 = More rapid staging of equipment (comfort). 5 = Slower staging of equipment (economy). 1 to 5 or Off Enables or disables progressive recovery. If progressive recovery is enabled, the equipment will turn on before the next scheduled event so that the space reaches the desired schedule temperature at the start of the next event. Disable Enable 26. Progressive Recovery 24 HVAC Installer system settings table Factory default setting (bold) and setting range System setting Description 27. Low Balance Point Low balance point is the outdoor temperature at which the compressor will be locked out and only auxiliary heat will be used for heating. This option is not displayed unless Outdoor Sensor is set to Wired or Control4 Value and Equipment Type is set to Heat Pump. 20°F or -6°C 10°F to 50°F (-12°C to 12°C) 28. High Balance Point High balance point is the outdoor temperature at which the auxiliary heat will be locked out and only the compressor will be used for heating. This option is not displayed unless Outdoor Sensor is set to Wired or Control4 Value and Equipment Type is set to Heat Pump. 65°F or 18°C 40°F to 85°F (3°C to 30°C) 29. R eset Service Reminders Clears the Change Air Filter, HVAC Service, and Dehumidifier Service reminders if they are active and resets the corresponding service timer. Clears the Change Water Panel reminder if it is active. If the reminder is set to 300 hours or 600 hours, the service timer is reset. No Yes 30. H VAC Service Reminder Elapsed time to display the HVAC Service Reminder message. Off 1 to 12 months or Off to disable. 31. R estore Defaults Resets all thermostat settings back to factory default. No Yes 25 Setup and testing Indoor Air Quality system settings tables Humidifier system settings table The following tables contain the Indoor Air Quality system settings and their details. Default settings are shown in bold. Some settings are only present dependent upon the value of other settings. The use of the included outdoor temperature sensor (recommended) enables additional Indoor Air Quality functionality. If the outdoor temperature sensor was not enabled in the HVAC system settings, HVAC system setting 16 (Outdoor Sensor) will be presented before entering the Indoor Air Quality system settings. Note: A humidifier can be installed only if ventilation is not installed and Dehumidifier Control is not set to Whole Home. System setting Description Factory default setting (bold) and setting range Humidifier Installed Selects if a humidifier is installed. (If set to No, no other humidifier settings are available.) No Yes Humidifier Mode Selects Auto or Manual mode. Auto mode controls humidity based on the humidity setting and outdoor temperature. Manual mode controls humidity based on the %RH setpoint. (Auto mode is available only if Outdoor Sensor is set to Yes.) Auto Manual Humidity Setpoint Deadband Selects the minimum difference between the humidifier and dehumidifier setpoints. (Only available if Humidifier Installed is set to Yes, and Dehumidifier Control is set to Air Conditioner. Available in both setups.) 10 Percent RH 10 to 20 Percent RH Humidifier Operation Selects when humidification is allowed to occur relative to heating and fan operation. Heat Only Heat or Fan Forces Fan Change Water Panel Reminder Selects when the “Change Water Panel” message is displayed. Off 1 Per Season 2 Per Season 300 Hours 600 Hours Refer to the User Guide for further information about thermostat features. Air cleaning system settings table 26 System setting Description Factory default setting (bold) and setting range Air Cleaner Installed Selects if an air cleaner is installed. (If set to No, no other air cleaning settings are available.) No Yes Change Air Filter Reminder Elapsed time to display the “Change Air Filter” message. Off 1 to 12 months or “Off” to disable 27 Setup and testing Humidifier system settings table Dehumidifier system settings table Note: A humidifier can be installed only if ventilation is not installed and Dehumidifier Control is not set to Whole Home. Note: Dehumidifier Control can only be set to Whole Home if ventilation and humidification are not installed. System setting Description Reminder Month (Change Water Panel Reminder set to 1 Per Season) If Change Water Panel Reminder is set to 1 Per Season: Determines the month the “Change Water Panel” message is displayed. First Reminder Month (Change Water Panel Reminder set to 2 Per Season) If Change Water Panel Reminder is set to 2 Per Season: Determines the first month the “Change Water Panel” message is displayed. Second Reminder Start Month 28 Determines the second month the “Change Water Panel” message is displayed. (Only available when Change Water Panel Reminder set to 2 Per Season.) Factory default setting (bold) and setting range October November December January February March April May June July August September October November December January February March April May June July August September Factory default setting (bold) and setting range System setting Description Dehumidifier Control Selects method of dehumidification. (If set to None, no other dehumidifier settings are available.) None (no dehumidification installed) Whole Home Air Conditioner Humidity Setpoint Deadband Select the minimum difference between the humidifier and dehumidifier setpoints. (Only available if Humidifier Mode is set to Manual and Dehumidifier Control is set to Air Conditioner. Available in both setups.) 10 Percent RH 10 to 20 Percent RH Lockout Dehumidifier During Cooling Selects if dehumidification is disabled during a cooling call. (Only available if Dehumidifier Control is set to Whole Home.) No Yes Dehumidifier Forces Fan Selects if dehumidification can turn on the fan. (Only available if Dehumidifier Control is set to Whole Home.) No Yes Dehumidifier Service Reminder The period for displaying the “Dehum Service Reminder” message. (Only available if Dehumidifier Control is set to Whole Home.) Off 1 to 12 months or “Off” to disable Dehumidifier Overcooling Limit Selects the amount of overcooling that can occur for dehumidification. (Only available if Dehumidifier Control is set to Air Conditioner.) 3°F (1.5°C) 1°F to 3°F (0.5°C to 1.5°C) 29 Setup and testing 30 Ventilation system settings table Ventilation system settings table Note: Ventilation can be installed only if humidification is not installed and Dehumidifier Control is not set to Whole Home. Note: Ventilation can be installed only if humidification is not installed and Dehumidifier Control is not set to Whole Home. System setting Description Factory default setting (bold) and setting range System setting Description Factory default setting (bold) and setting range Fresh Air Vent Installed Selects if ventilation is installed. (If set to No, no other ventilation settings are available.) No Yes Low Limit Outdoor Temp No Yes Fresh Air Forces Fan Selects if ventilation forces the fan on. No Yes Selects if ventilation is disabled when the outdoor temperature exceeds the outdoor low limit. (Only available if Fresh Air Setup is set to Timed and an outdoor temperature sensor is installed.) Fresh Air Setup Selects if ventilation is configured through the ASHRAE setup or Timed. If ASHRAE setup is selected, the hourly ventilation time is calculated using the ASHRAE recommendations. If Timed setup is selected, the hourly ventilation time is determined based on the Fresh Air Time value. Timed ASHRAE Outdoor Low Limit Sets the low temperature limit for ventilation. (Only available if Low Limit Outdoor Temp is set to Yes.) 10°F (-11°C) -10°F to 30°F (-23°C to -1°C) High Limit Indoor RH Selects if ventilation is disabled when the indoor RH exceeds the indoor RH limit. (Only available if Fresh Air Setup is set to Timed.) No Yes Fresh Air Time Selects the number of minutes per hour that ventilation will be active. (Only available if Fresh Air Setup is set to Timed.) 30 MIN/HR 0 to 60 MIN/HR Indoor RH Limit Sets the high indoor RH limit for ventilation. (Only available if High Limit Indoor RH is set to Yes.) 60% 50% to 70% High Limit Outdoor Temp Selects if ventilation is disabled when the outdoor temperature exceeds the outdoor high limit. (Only available if Fresh Air Setup is set to Timed and an outdoor temperature sensor is installed.) No Yes Number of Bedrooms Selects the number of bedrooms to be used for the ASHRAE calculation. (Only available if Fresh Air Setup is set to ASHRAE.) 3 Bedrooms 1 to 6 Bedrooms Outdoor High Limit Sets the high temperature limit for ventilation. (Only available if High Limit Outdoor Temp is set to Yes.) 100°F (38°C) 90°F to 100°F (32°C to 38°C) Number of Occupants Selects the number of occupants to be used for the ASHRAE calculation. (Only available if Fresh Air Setup is set to ASHRAE.) 4 Occupants 1 to 10 Occupants 31 Setup and testing Ventilation system settings table Note: Ventilation can be installed only if humidification is not installed and Dehumidifier Control is not set to Whole Home. Factory default setting (bold) and setting range System setting Description Home Size Selects the home size to be used for the ASHRAE calculation. If multiple ventilation systems are used, this should be set to the size of the zone that this thermostat is controlling. (Only available if Fresh Air Setup is set to ASHRAE.) 2500 SQ FT 1000 to 5000 SQ FT Fresh Air CFM Selects the ventilation CFM to be used for the ASHRAE calculation. (Only available if Fresh Air Setup is set to ASHRAE.) 60 CFM 30 to 200 CFM Select Climate Selects the climate to be used for the ASHRAE calculation. (Only available if Fresh Air Setup is set to ASHRAE.) To determine what region you are in, refer to the map on the following page. Normal Very Hot/Humid Very Cold ASHRAE Cycle Time Displays the Fresh Air Time calculated by the ASHRAE standard. (Only displayed if Fresh Air Setup is set to ASHRAE.) Minutes/Hour Climate map for ASHRAE Fresh Air Setup Very cold Very hot/humid Note: In ASHRAE setup, temperature and humidity limits are disabled. Note: Refer to manuals for humidifier, dehumidifier, air cleaner, and ventilation products for recommended installation and operation. 32 33 Setup and testing Managing the ZigBee network connection The thermostat utilizes special button tap sequences for managing the ZigBee network connection. The button tap sequences are defined in the table. Button tap sequences that require a single (1) button should use the button on the top right of the thermostat. Button tap sequences requiring two (2) buttons should use the button and the button on the bottom right of the thermostat. System Test menu Function Button Sequence Identify ZigBee Channel Reboot 15 Factory Reset* 9-4-9 The System Test menu is used to test a system after installation. The outputs of the thermostat can be manually activated to test their function. The instructions below show how to enter the test mode and turn outputs on and off. Leave Mesh and Reset* 13-4-13 To use the System Test menu: *The thermostat’s HVAC and Indoor Air Quality system settings will not be reset. Single-button tap sequences Two-button tap sequences Press to off. button to set the system Press and hold Installer Mode. Press or System Test steps: Heating equipment test Cooling equipment test Fan equipment test Humidification equipment test Dehumidification equipment test Ventilation equipment test Temperature Equipment configuration button to enter buttons to select TEST. Press button (Next) to enter Installer Test. The first screen of the installer test displays the equipment configuration. Press button (Next) to enter the first installation test or button (Cancel) to exit. 34 35 Setup and testing Each equipment test begins with the option of turning on the output or stage as shown below. Press or button to change the selection. Press button (Next) to accept the selection and proceed to the next step. If YES is selected, the thermostat tests the corresponding output. If NO is selected, the thermostat proceeds to the next step. Test to be run While the equipment test is active, the corresponding test information is shown. Press button (Next) to accept the selection and proceed to the next test selection. Active test Output status Temperature Equipment Test selection Temperature Equipment Test selection 36 37 Setup and testing System Test tables Heat pump heating equipment test (electric heat) Heat /cool heating equipment test Heat type Gas 1st Stage Test ON Gas 2nd Stage Test ON Electric 1st Stage Test ON Electric 38 2nd Stage Test ON W2 Y2 ON ON ON ON O/B set to Compressor stages Aux stages 1st Stage Test 2nd Stage Test 1st Stage Test ON 2nd Stage Test ON ON 3rd Stage Test ON ON 1st Stage Test 2nd Stage Test ON 3rd Stage Test ON 1st Stage Test ON 2nd Stage Test ON ON 3rd Stage Test ON ON 4th Stage Test ON ON W2 ON ON Note: System variable 01, O/B operation selects O or B. ON ON ON Y2 ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON 39 Setup and testing Heat pump heating equipment test (gas heat) Heat/cool cooling equipment test O/B set to Compressor stages Aux stages 1st Stage Test 2nd Stage Test W2 Y2 ON ON ON ON W2 1st Stage Test ON 2nd Stage Test ON Y2 ON ON ON ON Heat pump cooling equipment test 40 1st Stage Test ON 2nd Stage Test ON 3rd Stage Test 1st Stage Test 2nd Stage Test ON 3rd Stage Test ON ON ON ON ON ON ON ON ON ON O/B set to W2 1st Stage Test ON 2nd Stage Test ON Y2 ON ON ON ON ON Note: System variable 01, O/B operation selects O or B. ON ON ON 1st Stage Test ON 2nd Stage Test ON 3rd Stage Test ON 4th Stage Test ON Note: System variable 01, O/B operation selects O or B. ON ON ON ON ON ON ON ON ON 41 Setup and testing Quick reference to controls and display Quick reference to controls and display Fan equipment test W2 Y2 ON Home screen Radio signal strength indicator Low battery indicator Message center Current indoor temperature Indoor Air Quality setting Temperature setting Humidification equipment test I1/ I2 ON ON Equipment status Indoor Air Quality button (optional) Dehumidification equipment test I1/ I2 ON ON Setpoint Adjust buttons System Mode setting Presets button Hold status Ventilation equipment test I1/ I2 ON ON Fan Mode setting System Mode button Hold button Fan Mode button Note: Backlight is activated with the first button press and automatically turns off. 42 43 Troubleshooting Troubleshooting Cooling system does not respond ( Display is blank • • • • • • Check the circuit breaker and reset it if necessary. Make sure the heating and cooling system’s power switch is on. Make sure the furnace door is closed securely. If the thermostat is battery powered, make sure that fresh AA alkaline batteries are correctly installed. Temperature settings do not change Make sure heating and cooling temperatures are set to acceptable ranges: • • Heat: 40° to 90°F (4° to 32°C). Cool: 50° to 99°F (10° to 37°C). Heating system does not respond ( • • • 44 appears on screen) Check for 24VAC at the equipment on the secondary side of the transformer between power and common. If voltage is not present, check the heating equipment to find the cause of the problem. Check for 24VAC between the heat terminal (W) and the transformer common. If 24VAC is present, the thermostat is functional. Check the heating equipment to find the cause of the problem. Check for loose or broken wires between the thermostat and the heating equipment. • appears on screen) Check for 24VAC at the equipment on the secondary side of the transformer between power and common. If voltage is not present, check the cooling equipment to find the cause of the problem. Check for 24VAC between the cooling terminal (Y) and the transformer common. If 24VAC is present, the thermostat is functional. Check the cooling system to find the cause of the problem. Check for loose or broken wires between the thermostat and the cooling equipment. Fan does not turn on in a call for heat • Check System Setting 06 (Fan Control) to make sure the fan control is properly set to match the type of system (see page 22). Heat pump issues cool air in heat mode or warm air in cool mode • Check System Setting 01 (O/B Operation) to make sure the reversing valve operation matches the heat pump. Heat/Cool both on at the same time • • Check the Equipment Type selection switch to make sure it is set to match the installed heating/cooling equipment (see page 21). Make sure the heating and cooling wires are not shorted together. 45 Troubleshooting Error codes Heating equipment is running in cool mode Error codes • Check the Equipment Type selection switch to make sure it is set to match the installed heating/cooling equipment (see page 21). is not displayed • • Make sure that Installer System Setting number 02 (Control Setup) is set correctly. Change the System Mode to Heat, and set the temperature level above the current room temperature. If the thermostat enters an error mode, all outputs are turned off. The thermostat attempts to recover every 10 minutes. Error code 01 02 03 Message “SENSOR ERROR” “EEPROM ERROR” Error Description Primary sensor failure with no secondary sensor assigned. Primary and secondary sensor failure. Error in permanent memory. is not displayed • • Make sure that Installer System Setting number 02 (Control Setup) is set correctly. Change the System Mode to Cool, and set the temperature level below the current room temperature. Humidifier does not operate in Auto Mode • • 46 Make sure that Installer System Setting number 16 (Outdoor Sensor) is set to Yes. Verify that the outdoor sensor is functioning correctly. If the sensor failed, you will see a “CHECK OUTDOOR SENSOR” message displayed in the message center. 47 Thermostat features Specifications Thermostat features Specifications • • • • • • • • • • • 48 Up to 4 stage heat and 2 stage cool operation. Indoor air quality control. • Humidification (automatic or manual control). • Dehumidification. • Event-Based™ air cleaning. • Ventilation with temperature and humidity limits. Temperature control. Message center provides feedback and instructions. Dual power option (24VAC or battery). Air filter, humidifier, dehumidifier, and HVAC service reminders. Programmable fan control with fan circulation mode. Easy-to-use temperature control can override program schedule at any time. Progressive recovery ensures proper temperature at the start of a program event. Built-in compressor protection prevents damage to your equipment. System test mode. Environment Temperature Operating: 32° to 120°F (0° to 48.9°C) Shipping: -30° to 150°F (-34.4° to 65.5°C) Relative humidity Operating: 5% to 90% R.H. (non-condensing) Electrical Operating voltage 24VAC (19.2–28.8VAC) Current Maximum: 2.5A (total), 1.0A (single output) Maximum surge current: 5A Power supply Dual power. Can be battery or 24VAC powered. When both sources are available, the battery is used as backup power. Battery power Battery power: AA size alkaline battery x 4 Battery life: Approximately 12 months 49 Specifications Thermal Outdoor and Remote temperature sensor Maximum distance: 300 feet (about 100 meters) Room temperature measurement Display range: 32° to 99°F (0° to 40°C) Outdoor temperature measurement Display range: -40° to 130°F (-40° to 55°C) Setpoint temperature range Heat: 40° to 90°F (4° to 32°C) Cool: 50° to 99°F (10° to 37°C) Setpoint humidity range Humidification: 10% to 50% R.H. Dehumidification: 40% to 90% R.H. U.S. Patent Number 8,146,376 (and other patents pending). 50 51 control4.com | 888.400.4070 61001048 B2206227B 2.14 Regulatory Compliance & Safety Information for Contol4 Model C4-THERM-XX. USA & Canada Compliance FCC Part 15, Subpart B Unintentional Emissions Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Partie 15, sous-section B Unintentional Déclaration sur les interférences des émissions Cet équipement a été testé et jugé conforme aux limites établies pour un dispositif numérique de classe B, conformément à la Partie 15 des règlements de la FCC. Ces limites sont conçues pour fournir une protection raisonnable contre les interférences nuisibles lorsque l'équipement est utilisé dans une installation résidentielle. Cet équipement génère, utilise et peut émettre de l'énergie rayonnent fréquence et, s'il n'est pas installé et utilisé conformément aux instructions, il peut causer des interférences nuisibles aux communications radio. Cependant, il n'existe aucune garantie que des interférences ne se produiront pas dans une installation particulière. Si cet équipement provoque des interférences nuisibles à la réception radio ou télévision, ce qui peut être déterminé en mettant l'équipement hors et sous tension, l'utilisateur est encouragé à essayer de corriger l'interférence par une ou plusieurs des mesures suivantes: • • • • Réorienter ou déplacer l'antenne de réception. Augmenter la distance entre l'équipement et le récepteur. Connecter l'équipement à une prise sur un circuit différent de celui sur lequel le récepteur est branché. Consulter le revendeur ou un technicien radio / télévision qualifié pour obtenir de l'aide. This device complies with part 15 of the FCC rules and Industry Canada’s licence-exempt RSSGEN. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme partie 15 des règles de la FCC et aux RSS-GEN d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. IMPORTANT! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. IMPORTANT! Tous les changements ou modifications pas expressément approuvés par la partie responsable de la conformité ont pu vider l’autorité de l’utilisateur pour actionner cet équipement. FCC Part 15, Subpart C / RSS-210 Intentional Emissions Interference Statement Compliance of this equipment is confirmed by the following certification numbers that are placed on the equipment: Notice: The term “FCC ID:” and “IC” before the certification number signifies that FCC and Industry Canada technical specifications were met. FCC ID: R33C4THERM IC: 7848A-C4THERM This equipment must be installed by qualified professionals or contractors in accordance with FCC Part 15.203 & IC RSS-210, Antenna Requirements. Do not use any antenna other than the one provided with the unit. FCC Partie 15, sous-partie C / RSS-210 Déclaration volontaire des émissions interférences Conformité de cet appareil est confirmé par les chiffres de certification suivants qui sont placés sur l'équipement: Avis: Le terme “FCC ID:” and “IC” avant le numéro de certification signifie que la FCC et Industrie Canada ont été respectées. FCC ID: R33C4THERM IC: 7848A-C4THERM Cet équipement doit être installé par des professionnels qualifiés ou entrepreneurs conformément aux normes FCC partie 15.203 & IC RSS-210, Exigences d'antenne. Ne pas utiliser une antenne autre que celui fourni avec l'appareil. RF Radiation Exposure Statement This equipment complies with the FCC/IC radiation exposure limits set fourth for portable transmitting devices operation in an uncontrolled environment. End users must follow the specific operating instructions to satisfy RF exposure compliance. • • • The equipment should only be used or installed at locations where there is normally at least a 20cm separation between the antenna and all persons. This transmitter must not be co-located or operation in conjunction with any other antenna or transmitter. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Déclaration d'exposition aux radiations RF Cet équipement est conforme aux limites FCC / IC d'exposition aux rayonnements définies quatrième opération appareils portables transmettre dans un environnement non contrôlé. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité aux expositions RF. • • • L'appareil ne doit être utilisé ou installé à des endroits où il ya normalement au moins une séparation de 20 cm entre l'antenne et toute personne. Cet émetteur ne doit pas être co-localisés ou fonctionnement en conjonction avec une autre antenne ou un autre émetteur. Tout changement ou modification non expressément approuvé par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser cet équipement. European Compliance Conformity of the equipment with the guidelines below is attested by the application of the CE mark. CE Declaration of Conformity Manufacturer’s Name: Manufacturer’s Address: CONTROL4 CORPORATION 11734 S. ELECTION ROAD SUITE 200 SALT LAKE CITY UT 84020 USA EU Representative Name: CONTROL4 EMEA LIMITED EU Representative Address: UNIT3, GREEN PARK BUSINESS CENTRE SULTON-ON-THE FOREST YORK YO61 IET, UNITED KINGDOM Product Name(s): Brand: Model(s): Wireless Thermostat Contol4 C4-THERM-XX Product Standard(s) to which Conformity of the Council Directive(s) is declared: EMC - 2004/108/EC “Electromagnetic Compatibility (EMC) Directive”: (Emissions) EN 55022:2010, (Immunity) EN 55024:2010, EN 301 489-1:2008, EN 301 48917:2009, EN 61000-3-2:2006 + A1:2009 + A2:2009 & EN 61000-3-3:2008 Telecom & Radio - 1999/5/EC Radio equipment and Telecommunications Terminal Equipment (R&TTE) Directive: EN 300 328 V1.7.1 (2006-10) RoHS - 2011/65/EU Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic Equipment (EEE). We, the undersigned, hereby declare that the equipment specified above conforms to the above directives and standards. Date of Issue: January 9, 2015 Legal Representative Signature Roger Midgley Sr. Regulatory Compliance Engineer Recycling Control4 understands that a commitment to the environment is essential for a health life and sustainable growth for future generations. We are committed to supporting the environmental standards, laws, and directives that have been put in place by various communities and countries that deal with concerns for the environment. This commitment is represented by combining technological innovation with sound environmental business decisions. WEEE Compliance Control4 is committed to meeting all requirements of the Waste Electrical and Electronic Equipment (WEEE) directive (2002/96/EC). The WEEE directive requires the manufacturers of electrical and electronic equipment who sell in EU countries: (1) label their equipment to notify customers that it needs to be recycled, and (2) provide a way for their products to be appropriately disposed of or recycled at the end of their product lifespan. For collection or recycling of Control4 products, please contact your local Control4 representative or dealer. About this Document Copyright © 2015 Control4 Corporation. All rights reserved. Control4 and the Control4 logo are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. Part Number 200-40003 Rev B, 1/9/2015
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