Controlled Electronic Management Systems TSR608V930 Emerald TM multi smart card reader User Manual

Controlled Electronic Management Systems Ltd Emerald TM multi smart card reader Users Manual

Users Manual

TSR-IM-0045-1.6emerald TS100/200/300Installation Manual
NoticeThe information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. CopyrightUnder copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of © 2013 Tyco Security Products. All Rights Reserved.TrademarksThe trademarks, logos, and service marks displayed on this document are registered in the United States (or other countries). Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region. Contact your sales representative for more information. Licence informationYour use of this product is governed by certain terms and conditions.SupportIf you require technical assistance using CEM products, please contact the CEM Support team using the following telephone number:Telephone:+44(0)2890 456656Email: cem.support@tycoint.com• Please provide our support engineers with as much information as possible. This may include:• Site name• Product name and model• CEM software version• Description of the problemPublication Date31st May 2014
emerald TS100/200/300 Installation ManualiiiWarning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measuresWarning EnglishUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.FrenchConformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.Warning - For FCC Labelled emerald TerminalsThis device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept an interference received, including interference that may cause undesired operation.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Installation of this device shall be performed by a qualified person in accordance to all local regulations.This system must be installed within the protected premise in accordance with the National Electrical Code (NFPA70), and the local authorities having jurisdiction.Equipment changes or modifications without the approval of the party responsible for compliance could void the user's authority to operate the equipment and could create a hazardous condition.
TSR-IM-0045-1.6CHAPTER 1 : iv
Contents1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Terminal specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2CEM emerald product codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Terminal dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Part ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Onboard memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Terminal key component parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Simplified AC2000 Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Hardware Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72. Mounting the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Preparing for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Recommended tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Opening the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Mounting the terminal back casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113. Wiring the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Cabling requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Ethernet host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13The Front Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14The Input/Output Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Wiring locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Wiring a voltage provided lock (internal power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Wiring a voltage not provided lock (external power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Output power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Inputs not in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Terminal with Request to Exit Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Terminal with 3rd Party Wiegand Read Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Terminal with S610s Exit Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Terminal with DIU 210 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Terminal with DIU 230. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27PoE+ Terminal with S610s Exit Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tamper Detection on Reader Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Wiring the resistor network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Configuring software for tamper detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Re-assembling the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314. Reader Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Checking emerald’s Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Accessing the Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Setting the terminal IP address, gateway and subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Network routing - (advanced users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Testing the connection with the AC2000 server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355. AC2000 Software Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Reader Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Adding the device to AC2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Configuring a 3rd party read head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Configuring Device Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Adding an input alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Configuring 4 state tamper inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Editing emerald Entries in AC2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Editing device properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Editing a device input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Deleting a device input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Input alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Assigning Remote Applications (TS300 model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Creating groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Adding remote applications to groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Assigning a remote application group to users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456. The System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Accessing the system configuration menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Device settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49System Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Tests menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .547. Door Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Door Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Door mode timings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Multi-swipe access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58Control Post Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Software configuration for control post mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Passenger Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Configuring passenger mode in the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61The passenger mode cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Lobby mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Wiring two terminals for interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63The interlock process in door mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65The interlock process in passenger mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Image on Swipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Enabling Image on swipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Configuring Image on swipe options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Random checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Checking the firmware version of the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Loading the firmware onto the terminal(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Updating the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Appendix I: Device Settings Remote Application . . . . . . . . . . . . . . . . . . . . . . . . . .75Using the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Configuring the options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Appendix II: Broadcast and Timezone Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Appendix III: Loading Card Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Appendix IV: Configuring a Third Party Reader as a Master . . . . . . . . . . . . . . . . . 85Appendix V: User Defined Logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Licensing the emerald logo change function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Enabling the emerald logo change function on the CDC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Uploading a user defined Card Logo in AC2000 WEB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
1Chapter 1 Introductionemerald (TS100/200/300) is an intelligent access terminal that provides secure door control with optional intercom and Remote Applications for reporting and configuration.Used as part of the AC2000 system, emerald controls access to restricted areas while giving the user a wide choice of information tools and applications at the door. Figure 1 Photograph of the emerald terminalMulti-colour status LEDPassive IR detector Speaker4.3” capacitive screenMicrophone
TSR-IM-0045-1.6CHAPTER 1 : Introduction21.1 Terminal specificationsemerald is available in three models; the TS100, TS200 and TS300.Door access reader Configured on an AC2000 system to provide full access control at the door, including monitoring inputs and triggering alarms.Maintenance information point View terminal information including software version, network settings, door mode and database details.Intercom This facility provides a voice link between the terminal and AC2000 workstation via Voice over IP. Remote Applications terminal Remote Applications run on the AC2000 server and include terminal, card swipe and alarm reports. These Applications can be accessed by cardholders with appropriate permissions.1.1.1 CEM emerald product codesContact CEM sales for further information.NoteThe typical read range for the internal 13.56Mhz head is 3 – 5cmImportantThe appropriate card definitions must be loaded onto the CEM Central Database Computer (CDC). See Loading Card Definitions on page 83. If using Desfire EV1 cards not provided by CEM, please refer to the User Defined Keys manual to configure card keys.Feature TS100 TS200 TS300Door access reader Maintenance information point Intercom Remote Applications terminal Table 1: Terminal featuresCard technology TS100 TS200 TS300 Available in FCC/IC approved modelMifare CSN TSR/100/105 TSR/200/105 TSR/300/105 FCC: QABTSR105V910IC: 12009A-TSR105V910CEM Desfire TSR/100/107 TSR/200/107 TSR/300/107 FCC: QABTSR105V910IC: 12009A-TSR105V910iClass/iClass SE TSR/100/108 TSR/200/108 TSR/300/108 FCC: QABTSR608V930IC: 12009A-TSR608V930PicoPass TSR/100/106 TSR/200/106 TSR/300/106 -multi smart card reader TSR/100/608 TSR/200/608 TSR/300/608 FCC: QABTSR608V930IC: 12009A-TSR608V930Table 2: List of CEM emerald product codes
emerald TS100/200/300 Installation Manual3Using Desfire EV1There are two different types of Desfire EV1 card. CEM can provide a personalised Desfire EV1 card, with pre-defined attributes or non-personalised Desfire EV1 cards can be used. If using non-personalised cards, the user should refer to the User Defined Keys manual to configure card keys.1.1.2 Terminal dimensionsFigure 2 Illustration of emerald including dimensions1.1.3 Part ratingsemerald has been tested and will work within the ranges specified in the table below.Part Ratingemerald terminal -20º to 70ºC (-4º to 158ºF) flame retardant polycarbonate, rated to IP65DC power (unit only) 12V nominal (10V – 14V) @500mA peak. (typically 300 - 400mA)aa. If the power supply is less than 12V @ 500 mA a separate PSU is required to power the lockPower over Ethernet (PoE+) 15W - power to the terminal only. Lock and/or exit reader power should be supplied separately.Inputs Four analog inputs - voltage suppliedComms to exit reader RS485 serial commsComms to system host 10/100 Base-T TCP/IP CAT5/5e/6Dry contact outputs 30vDC @ 5aTable 3: Table of part ratings
TSR-IM-0045-1.6CHAPTER 1 : Introduction41.1.4 Onboard memory128MB RAM, 256MB NAND Flash• Up to 250,000 cardholder records (off-line)• Up to 50,000 transactions (off-line)
emerald TS100/200/300 Installation Manual51.1.5 Terminal key component partsFigure 3 Illustration of the key component partsNoteAll emerald models use the same component parts.Back casingI/O boardRibbon cableFront casingFront boardBackFront
TSR-IM-0045-1.6CHAPTER 1 : Introduction61.2 Simplified AC2000 Network TopologyFigure 4 Basic illustration of a typical AC2000 network including emerald configurationsImportantThe emerald terminal is only available as an ethernet device.
emerald TS100/200/300 Installation Manual71.3 Hardware Installation ProcessFigure 5 Hardware installation flow chart
TSR-IM-0045-1.6CHAPTER 1 : Introduction8
9Chapter 2 Mounting the TerminalThe emerald terminal can be mounted on a variety of standard electrical back boxes:• UK single back box• US single back box• UK double back box mounted vertically• 75mm VESA mount2.1 Preparing for mountingCare must be taken with the internal components when disassembling the terminal.2.1.1 Recommended tools• 3 mm flat head screwdriver for input / output connections and DC power• Wire cutters and strippers• Security hex screwdriverProduct CEM Product CodeSecurity screw driver handle HTO/000/001Security screw driver bit HTO/000/000Table 4: Security screwdriver product codes
TSR-IM-0045-1.6CHAPTER 2 : Mounting the Terminal102.1.2 Opening the terminalImportantTake care not to strain the ribbon cable connecting the two halves of the terminal.Figure 6 Opening the terminal1. Set the terminal on a stable, level surface to reduce the risk of the front of the terminal falling when it is disconnected.2. Remove the four screws using a security hex screwdriver.3. Carefully lift the top casing away from the back of the terminal, pivoting as shown.4. Disconnect the ribbon cable from the I/O board before commencing wiring.
emerald TS100/200/300 Installation Manual112.1.3 Mounting the terminal back casingTo access the mounting screw positions of the terminal the Input/Output board must first be removed from the back box.Figure 7 Exploded view illustration of the back casing and I/O board1. Remove the four screws and spacers using a star head screwdriver.2. Lift the I/O board away from the mountings.3. Drill the back outer casing as required for cable access and back box mounting. (see Figure 8)4. Fit the back casing to the back box.5. Re-attach the input/output PCB to the back casing ensuring to replace the spacers.A - Back casingB - I/O boardC - SpacersD - Mounting screwsCCDDDDACBC
TSR-IM-0045-1.6CHAPTER 2 : Mounting the Terminal12Drilling the back casingFigure 8 emerald back casing drill hole dimensionsMounting hole DescriptionAGeneric positions for wall mounting. These holes are accessible when the I/O board is in place.BUK single back box.CUS Single back box.DUK double back box mounted vertically.E75mm VESA mount.Table 5: emerald mounting descriptions
13Chapter 3 Wiring the Terminal3.1 Cabling requirementsTable 6 on page 13 outlines recommended cabling requirements for each of the connectors on the emerald terminal. 3.1.1 Ethernet hostEthernet communications should be cabled & terminated for 100Base-T operation according to IN ANSI/TIA/EIA-568-A / TIA/EIA-568-B. Due to limited space, additional care should be taken when using CAT6 connectors or CAT5 connectors with a strain relief boot at the terminal. There should be enough spare cable left within the enclosure/back box to allow a service engineer to open the terminal case without straining the RJ45 connector. Where the cable is subject to movement or vibration, stranded ethernet cable (and appropriate connectors) should be used.Purpose Recommended Cable ConnectorPower over Ethernet & ethernet comms Cat 5/5e/6 RJ4512V power supplied separately Recommend using a CEM Door Interface Unit 210/230 14AWG Screw TerminalInputs Belden 95XX or equivalent (XX = the number of pairs from 01 - 50) 14AWG Screw TerminalOutputs Belden 9462 or equivalent 14AWG Screw TerminalConnection with exit reader or DIU Belden 8723 (AWG22 shielded twisted 2-pair) or equivalent 14AWG Screw TerminalWiegand Belden 9514 (7 x 22AWG), Alpha 1229C(9 x 22AWG) or equivalent 14AWG Screw TerminalTable 6: Terminal installation cabling requirementsType Cable Connector LocationHost CAT5/CAT5e/CAT6 (PoE) RJ45 Socket Terminal boardTable 7: Ethernet host
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal143.2 The Front BoardThe front PCB contains the main electronic components of the reader; it is also where ethernet communications must be connected. Figure 9 Illustration of the front boardA. Reset button J. Tamper switchB. PoE Indicator LEDI. Network link speed LEDH. Ethernet activity LEDG. Battery backed clock linkC. Optional DC12VE. Ribbon connector to the I/O board F. 12V power LEDD. RJ45Component DescriptionA. Reset button Used to hard reboot the terminal.B. PoE Indicator LED Green indicates that the terminal is using PoE.C. Optional DC12V 12V power can be supplied to the terminal using this connector, however it is recommended that power be supplied via the I/O board.D. RJ45 connector Used to ethernet communications and also for Power over Ethernet when being used.E. Ribbon connector Links the front PCB to the I/O PCB.F. 12V power LED Red indicates DC12V power is being supplied to the boardG. Battery backed clock link This link is fitted at the factory. If the link is removed the reader will not store the current time & date; card transactions may fail die to a mismatch in time/date.H. Ethernet activity LED Flashing green indicates ethernet activityI. Network link LED Orange indicates 100baseT connection speed. Unlit indicates 10baseT connection speed.J Tamper switch Used to trigger an alarm when the case is opened.Table 8: Description of front board components
AC2000 Getting Started Guide153.3 The Input/Output BoardThe input/output board provides connections points for terminal power, inputs, outputs,3rd party Wiegand read heads, communications with exit readers and door interface units. Figure 10 Illustration of the Input/Output boardComponent DescriptionA. Wiegand interface Interface for third party exit heads using Wiegand protocol.B. Output 0 switch Switches output 0 between internal 12V provided and voltage not provided relay that uses external power.C. DC12V 12V power, either from a CEM Door Interface Unit or an appropriate power source is supplied via this connector.D. Output 0 Lock output, either 12V provided by the terminal or 12/24V provided externally via the relay.E. Ribbon connector Links the I/O PCB to the front PCB.F. Output 1 Spare output. The output is also used when configuring the reader in interlock mode.G. Output 1 switch Switches output 1 between internal 12V provided and voltage not provided relay that uses external power.H. Comms to exit/DIU Serial communications to a CEM exit reader such as the S610s or a Door Interface UnitI. Input connectors Connection points for monitored inputs such as door position, lock sense and request to exit switches.Table 9: Description of I/O board componentsH. Comms to exit/DIUG. Output 1 state switchB. Output 0 state switchA. Wiegand read head interfaceD. Output 0 (lock)F. Output 1 (spare)E. Ribbon connector I. Input connectorsC. DC12V C. DC12V
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal163.4 Wiring locksThe terminal supports lock types rated 12-24V at 1.5A max current if using an external power supply. It is recommended that the lock is powered by an external power supply as this provides the most flexibility. However if required, internal power to a lock can be provided at 12V, 650mA max current.3.4.1 Wiring a voltage provided lock (internal power)Only12V locks can be wired to be powered internally by the terminal. When internal power is utilised it is possible to connect locks in a fail safe or fail secure configuration.NoteThe maximum current that can be supplied is 1.5A using an external power supply or 650mA from the internal supply.Fail safe lockThe fail safe configuration means that in the event of a power loss to the terminal the lock will open allowing free access. A lock that is constantly powered such as a maglock must be used.Figure 11 Illustration of wiring for a fail safe lockFail secure lockThe fail secure configuration means that in the event of a power loss to the terminal the lock will remain secure. A lock that requires power to open such as a shear lock must be used.Figure 12 Illustration of wiring for a fail secure lock
AC2000 Getting Started Guide173.4.2 Wiring a voltage not provided lock (external power)ImportantWhen using 24V power for a lock, it is imperative that the switch position is set to EXT. Setting the switch to INT will result in 24V being supplied to the terminal which may cause irreversible damage.This is the recommended wiring configuration when locks require 24V or more than 650mA.Figure 13 Illustration of wiring for lock with external power provided3.4.3 Output power switchEach of the two outputs has a switch that allows power to be provided to the output from the terminal’s internal power circuit or by an external power source.External powerWhen the switch is set to EXT a separate DC12 - 24V power source must be used to provide power for any locks or other devices such as sounders attached to the output. Internal powerWhen the switch is set to INT, DC12V 650mA max current in total is provided to the lock or other devices attached to the outputs from the terminal’s internal power circuitry.ImportantThe terminal’s 12V connectors all link to the same circuit, powering the terminal and any outputs set to INT. It is imperative that before attaching 24V to power an output checks should be made that the relevant output switch is set to EXT. Applying 24V to an output with the switch set to INT will result in 24V being supplied to the common power circuitry, potentially damaging the terminal.3.4.4 Inputs not in useSome inputs must be linked out when not in use, to prevent alarms being generated on the system. These are:• Input 0 - door position sensor• Fire input on a Door Interface Unit• Tamper input on a Door Interface Unit• Break Glass input on a Door Interface Unit
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal183.5 Terminal with Request to Exit SwitchFigure 14 emerald master terminal with REX wiring diagram
AC2000 Getting Started Guide193.6 Configuration informationWiring an emerald terminal with a request to exit switch is the most basic wiring configuration and is not recommended for use on high security doors.Input configurationThe table below illustrates the configuration and operation of the inputs on the terminal when configured with a Request to Exit switch.NoteWiring diagram is for the installation of the emerald terminal in Door Mode.Input number Input function Default input trigger state change0 Door position short => open1 Lock position short => open2 Request to exit switch open => momentary short => open3 Spare/Interlock short => openTable 10: emerald and request to exit switch input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal203.7 Terminal with 3rd Party Wiegand Read HeadFigure 15 emerald master terminal with Wiegand read head wiring
AC2000 Getting Started Guide213.8 Configuration informationThe emerald terminal facilitates the use of a third party exit Wiegand head with three LEDs.Supported third party read headsCEM support the use of HID R10 heads for reading Mifare and iClass cards. NoteThe sounder functionality of third party read heads is not supported.Typical Wiegand read head wiringFor specific read head wiring consult the third party manufacturer.ImportantFor proper regulatory compliance, the drain wire should be disconnected at the power supplied end of the cable. Input configurationThe table below illustrates the configuration and operation of the inputs on the terminal when configured with a third party Wiegand read head.NoteTo configure a Slave reader as the Master reader, refer to the Appendix on page 85.Product CEM Product CodeHID iClass SE R10 SmartCard Reader HDS/053/010HID iClass SE R30 SmartCard Reader HDS/053/030HID iClass SE R40 SmartCard Reader HDS/053/040Table 11: Read head product codeI/O board connection Typical HID colourGND BlackSounder Not SupportedGreen LED OrangeAmber LED Not fittedRed LED BrownData 1 WhiteData 0 GreenHead 12V RedTable 12: Typical Wiegand head wiringInput number Input function Default input trigger state change0 Door position short => open1 Lock position short => open2 Request to exit switch open => momentary short => open3 Spare / Interlock short => openTable 13: emerald and 3rd party read head input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal223.9 Terminal with S610s Exit ReaderFigure 16 emerald master terminal with S610s exit reader
AC2000 Getting Started Guide233.9.1 Configuration informationUsing a CEM S610s exit reader provides a higher level of security at the door than using a third party read head. Input configurationThe S610s reader has four inputs and two relay outputs which are spare in this configuration.Product CEM Product CodeS610s Card Reader (Mifare CSN) RDR/612/105S610s Card Reader (DESfire) RDR/612/107S610s Card Reader (iClass) RDR/612/108S610s Card Reader (Pico Pass) RDR/612/106Table 14: S610s product codeInput number Input location Input function Default input trigger state change0Master terminal Door position short => open1Master terminal Lock position short => open2Master terminal Request to exit switch open => momentary short => open3Master terminal Spare / Interlock short => open4 S610s exit Spare normally open5 S610s exit Spare normally open6 S610s exit Spare normally open7 S610s exit Spare normally openTable 15: emerald and S610s exit reader input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal243.10 Terminal with DIU 210 Figure 17 emerald master terminal with a DIU 210 wiring
AC2000 Getting Started Guide253.10.1 Configuration informationUsing a CEM DIU210 provides the highest level of security at a door, removing power for the lock and input monitoring away from the door reader. ImportantThe DIU210 uses mains electricity and should only be installed by qualified personnel.Input configurationWhen a DIU210 is used with a terminal, the DIU controls the main CEM reserved inputs and the inputs on the readers become spare. The exception to this is input three on the terminal (input B in Table 6 on page 13) which maintains its status as being used for interlock mode.ImportantIf a decision has been made not to connect a fire and break glass units to the DIU the inputs must be linked out to ensure that the DIU functions normally. The tamper input must also be linked out when not in use to prevent alarms being generated on AC2000.Product CEM Product CodeDIU 200 (Compact board only DIU module) DIU/700/200DIU 210 Full DIU incl Enclosure/PSU (Does not include backup batteries) DIU/700/210Table 16: Door Interface Units product codeInput number Input location Input function Default input trigger state change0 DIU Door position short => open1 DIU Lock position short => open2 DIU Request to exit switch open => momentary short => open3 DIU Break glass short => open4 DIU Fire short => open5 DIU Mains power fail Internally triggered6 DIU Battery low Internally triggered7 DIU DIU tamper short => open8Master terminal Spare short => open9Master terminal Spare short => openAMaster terminal Spare short => openBMaster terminal Spare / Interlock short => openC Exit reader Spare normally openD Exit reader Spare normally openE Exit reader Spare normally openF Exit reader Spare normally openTable 17: emerald and DIU210 input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal263.11 Terminal with DIU 230Figure 18 emerald terminal with DIU 230 wiring
AC2000 Getting Started Guide273.11.1 Configuration informationUsing a CEM DIU230 provides the highest level of security at a door, removing power for the lock and input monitoring away from the door reader. The DIU is a PoE+ device and does not require specialist electrical qualifications to install.Input configurationWhen a DIU230 is used with a emerald terminal, the DIU controls the main CEM reserved inputs and the inputs on the readers become spare. The exception to this is input three on the emerald terminal (input B in the table below) which maintains its status as being used for interlock mode..ImportantIf a decision has been made not to connect a fire and break glass units to the DIU the inputs must be linked out to ensure that the DIU functions normally. The tamper input must also be linked out when not in use to prevent alarms being generated on AC2000.Product CEM Product CodeDIU 230 PoE+ (board only) DIU/700/230DIU 230 PoE+ (with enclosure) DIU/700/231Table 18: DIU230 product codesInput number Input location Input function Default input trigger state change0 DIU Door position short => open1 DIU Lock position short => open2 DIU Request to exit switch open => momentary short => open3 DIU Fire short => open4 DIU Breakglass short => open5 DIU Mains power fail Internally triggered6 DIU Battery low Internally triggered7 DIU DIU tamper short => open8Master terminal Spare short => open9Master terminal Spare short => openAMaster terminal Spare short => openBMaster terminal Spare / Interlock short => openC Exit reader Spare normally openD Exit reader Spare normally openE Exit reader Spare normally openF Exit reader Spare normally openTable 19: emerald and DIU230 input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal283.12 PoE+ Terminal with S610s Exit ReaderFigure 19 PoE emerald with S610s exit reader wiring
AC2000 Getting Started Guide293.12.1 ConfigurationImportantWhen powering the emerald terminal using PoE+, the total peak current draw of the attached door furniture must not exceed 840mA.Using a CEM S610s exit reader provides a higher level of security at the door than using a third party read head. Input configurationThe S610s reader has four inputs and two relay outputs which are spare in this configuration.Product CEM Product CodeS610s Card Reader (Mifare CSN) RDR/612/105S610s Card Reader (DESfire) RDR/612/107S610s Card Reader (iClass) RDR/612/108S610s Card Reader (Pico Pass) RDR/612/106Table 20: S610s product codeInput number Input location Input function Default input trigger state change0Master terminal Door position short => open1Master terminal Lock position short => open2Master terminal Request to exit switch open => momentary short => open3Master terminal Spare / Interlock short => open4 S610s exit Spare normally open5 S610s exit Spare normally open6 S610s exit Spare normally open7 S610s exit Spare normally openTable 21: emerald and S610s exit reader input configuration
A2SE67-UG-0011-1CHAPTER 3 : Wiring the Terminal303.13 Tamper Detection on Reader InputsTerminal inputs can be monitored for four state tampering, open, close, tamper short and tamper cut. If an input is tampered with an alarm will be triggered in the AC2000 software. The alarm is a universal tamper alarm and does not distinguish between the four different states. In order to monitor inputs for tamper short and tamper cut, a resistor network must be installed on the input sensor wiring and the AC2000 software configured to monitor the input.3.13.1 Wiring the resistor networkFigure 20 Illustration of the resistor network for four state tamper detection on inputsImportantIt is imperative that the tamper resistor network is wired as close to the sensor as possible.3.13.2 Configuring software for tamper detection1. From the Floatbar select Device Configuration | Devices.2. Select the device on which inputs are to be configured for four state tamper detection.3. Select the Configuration tab.4. Select the Input Config tab.5. Select each input element to be configured for four state and tick the 4 state checkbox.6. Click Save.
AC2000 Getting Started Guide313.13.3 Re-assembling the terminal1. Ensure that there is adequate cable length available to reach the connectors comfortably for each of the following:–12vDC– Cat5e/6 cable for communications and / or PoE– Output wiring for lock– Wiring for inputs e.g. door position sensor, lock senseImportantTo maintain the terminal’s IP65 rating, the cable access hole should be adequately sealed before completing the installation process.2. Attach the front pane of the terminal via the ribbon connector.3. Attach the front of the terminal to the back casing and fix in places with the screws.4. Attach the protective side panels to the terminal.NoteIf the terminal needs to be open after installation, the side panels can be removed by inserting a 5 mm flat head screwdriver into the slot under the centre of the panel and sliding along the length of the panel.
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33Chapter 4 Reader Network ConfigurationThe network settings are accessed via the installer configuration menu on the terminal.4.1 Checking emerald’s Network Status1. Tap the Reader Address. The network status indicator is displayed for eight seconds.Figure 21 Checking the network statusEach section of the status indicator represents a different aspect of the network connectivity. The presence or absence of a block indicates whether or not the connection is good.Figure 22 The network status indicatorNetwork status indicatorThe top block indicates that the terminal has received its onboard database of cardholders/timezones etc. The centre block indicates that the terminal has received its configuration settings from the CDCThe bottom block indicates that the terminal is connected with the RTC. The TCP/IP indicator shows ethernet connectivity.
A2SE67-UG-0011-1CHAPTER 4 : Reader Network Configuration344.2 Accessing the Configuration Menu1. Slowly swipe a finger across the date/time from left to right.2. When prompted to enter passcode type 67679999.Figure 23 Accessing the configuration menuNoteOnce the terminal has received a configuration from the server this passcode will be changed to 67670000. The final four digits of this PIN are configurable for the terminal in the Devices application, see section 6.3 Accessing the system configuration menu on page 48.4.2.1 Setting the terminal IP address, gateway and subnet mask1. From the Config Menu press Device settings | Network.Figure 24 Configuring the terminal network settings2. Press the IP address field, type the address and press OK.3. Press the SubNet mask field, type address and press OK.4. Press the Gateway field, type the address and press OK.5. Press Done to close the Network menu.Cancel Delete
AC2000 Getting Started Guide354.2.2 Network routing - (advanced users)The emerald terminal needs to be able to communicate with the Central Database Computer (CDC) and the Real Time Computer (RTC). If a network is fragmented, and the reader, CDC and RTC are on different parts of the network it may be necessary to route communications to the RTC. In this situation contact the site network administrator. 4.2.3 Testing the connection with the AC2000 serverThe terminal can be used to test the connectivity with the AC2000 server via a PING utility.1. From the Configuration Menu press Tests | Network tests2. Press the Ping address field below Ping Other.Figure 26 Testing the connection with the AC2000 server3. Type the IP address of the AC2000 server (CDC/RTC) and press OK.4. Press Ping Any.i. If a response is received from the pinged address the Ping Any button will turn green.ii. If no response is received from the address the Ping Any button will turn red.5. The PING utility can be used to check connectivity to any device on the network.Figure 25 The routing menu1. From the Configuration Menu press Device Settings | Routing.2. Press the Network field, type the network IP address and touch OK.3. Press the SubNet mask field, type address and touch OK.4. Press the Gateway field, type the address and press OK.5. Touch Done to close the menu.
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37Chapter 5 AC2000 Software ConfigurationThis section of the manual focuses on the initial addition and configuration of the device and input alarms. All other advanced configuration options will be covered in the relevant function sections. The emerald terminal is added to the AC2000 system and configured using the Devices application. NoteThis manual assumes access to the necessary AC2000 applications and should be performed by person(s) trained in its use.5.1 Reader AddressingThe AC2000 system communicates with all devices on the access control network using the CEM reader addressing system. All devices are allocated a five digit reader address, the address is displayed in the top right of the terminal display.Figure 27 Location of the reader address on the screenEach digit of the reader address signifies a position on the Devices application hierarchy.Figure 28 Illustration describing AC2000 reader addressingReader addressRTC number ranges from 00 - DEDevice group number 0 - FDevice number 0 - FMaster / Exit0 = Master reader1 = Exit reader
A2SE67-UG-0011-1CHAPTER 5 : AC2000 Software Configuration385.2 Adding the device to AC20001. From the AC2000 Floatbar open Device Configuration | Devices.2. Select the controller and device group to which the device is to be added.3. Right click the device group and select Add Device.Figure 29 The add device dialogue with example terminal information4. Select the Device Type TS100, TS200 or TS300 from the drop down menu.1 5. Select the Configuration Mode TS 100/200/300 from the dropdown list.26. Select a Device Number for the device. 7. Enter a unique Device Location description for the device8. Where a slave device has been included in the Device Type, enter a unique Slave Location description for the Slave device.9. Enter the unique Mac Address of the device. – This is found in the System information | Network on the emerald terminal.10. Enter the unique IP address of the device.11. Click Add. The terminal is now added to the AC2000 system.NoteThreat groups are only used if threat levels have been activated on AC2000. For further information consult the AC2000 Threat Levels manual.1.If an exit or auxiliary device is added to the master reader, ensure to select the correct type, i.e. A TS100 device with an Exit Reader would have a Device Type of TS100+Slave. This will configure the Master device with an attached slave device.Any exit reader added to a master will appear as a child node in the Overview Pane of the mas-ter reader it is associated with.2.The configuration mode contains default settings, however these can be user defined. To create a configuration mode refer to the AC2000 User Guide.
AC2000 Getting Started Guide395.2.1 Configuring a 3rd party read headAfter following the instructions in Adding the device to AC2000 on page 38, a Slave added to a master reader is configured as slave reader by default. To configure the Slave to be a read head only, perform the following steps:1. From the AC2000 Floatbar, open Device Configuration | Devices.Figure 30 3rd party read head configuration2. Select the device (with associated slave) to be configured.3. Select the Configuration tab.4. Select the Common tab.5. Select Slave Settings from the list in the main pane.6. In the Options pane at the bottom of the interface, make sure that the Slave reader enabled checkbox is not ticked.7. Select Save.The Slave associated with the master device is now configured as a 3rd party read head and not a Slave reader.Configuration tabCommon tabSlave reader enabledSlave settingsSelected device and associated slave
A2SE67-UG-0011-1CHAPTER 5 : AC2000 Software Configuration405.3 Configuring Device InputsIf inputs are to be used to trigger alarms or events in the AC2000 software they must be first be configured in the Devices application.5.3.1 Adding an input alarm1. From the AC2000 Floatbar select Device Configuration | Devices.2. Select the device to configure from the overview pane. 3. Select the Inputs tab at the top of the main pane.4. Click Add in the main pane.Figure 31 Adding inputs dialog with example input 0 configuration5. Select the Input from the list on the left which is to be configured.6. Check the box next to the State name, this will enable the associated fields.7. Select the Alarm which will be triggered on the change of state.8. Click Save to save the Device Inputs configuration.5.3.2 Configuring 4 state tamper inputs1. Select the Configuration tab.2. Select the Input Config tab.3. Select each input element to be configured for four state and tick the 4 state checkbox.4. Click Save.InputsAlarm typeSave
AC2000 Getting Started Guide415.4 Editing emerald Entries in AC2000The following instructions are only required if the settings need to be edited during or after terminal installation.5.4.1 Editing device properties 1. Select the master device in the overview pane.2. Make the required changes and click Save.5.4.2 Editing a device input 1. Select the Input and the Input State that is to be edited from the Device Inputs2. Click Save when changes have been completed.NoteSave is only displayed when a change has been made.5.4.3 Deleting a device input1. Select the input from the Device Inputs list.2. Click Delete.NoteCare should be taken when deleting an input as no warning message will appear.5.4.4 Input alarmsThe following section contains input tables describing the set-up for each of the emerald configurations outlined in this manual, including the AC2000 alarms that should be selected for each sensor state where appropriate:Input table for emerald with REX and emerald with third party read head:Input number Input function Sensor state AED alarm0 Door position Open Door forcedClosed Door closed1 Lock position Open Lock not engagedClosed Lock engaged2 Request to exit No default3 Spare / interlock No defaultTable 22: emerald and REX / Third party read head input alarms
A2SE67-UG-0011-1CHAPTER 5 : AC2000 Software Configuration42Input table for emerald with S610s exit reader:Input table for emerald with DIU210 and S610s exit reader:Input number Input function Sensor state AED alarm0 Door position Open Door forcedClosed Door closed1 Lock position Open Lock not engagedClosed Lock engaged2 Request to exit No default3 Spare / interlock No default4 Spare No default5 Spare No default6 Spare No default7 Spare No defaultTable 23: emerald and S610s exit reader input alarmsInput number Input function Sensor state AED alarm0 Door position Open Door forcedClosed Door closed1 Lock position Open Lock not engagedClosed Lock engaged2 Request to exit No default3 Break glass Open BreakglassClosed Breakglass reset4 Fire Open Fire alarmClosed Fire alarm reset5 Mains power fail Open Mains power failClosed Mains OK6 Battery low Open DIU battery low7 DIU tamper switch Open DIU tamper8 Spare No default9 Spare No defaultA Spare No defaultB Spare / interlock No defaultC Spare No defaultD Spare No defaultE Spare No defaultF Spare No defaultTable 24: emerald and DIU210 input alarms
AC2000 Getting Started Guide43Input table for emerald with DIU230 and S610s exit reader:Input table for four state tamper configuration: Input number Input function Sensor state AED alarm0 Door position Open Door forcedClosed Door closed1 Lock position Open Lock not engagedClosed Lock engaged2 Request to exit No default3 Fire Open Fire alarmClosed Fire alarm reset4 Break glass Open Break glassClosed Break glass reset5 Mains power fail Open Mains power failClosed Mains OK6 Battery low Open DIU battery low7 DIU tamper switch Open DIU tamper8 Spare No default9 Spare No defaultA Spare No defaultB Spare / interlock No defaultC Spare No defaultD Spare No defaultE Spare No defaultF Spare No defaultTable 25: emerald with DIU230 and S610s input alarmsInput number Input function Sensor state AED alarm0 Door position Open Door forcedClosed Door closedTamper Input Tamper1 Lock position Open Lock not engagedClosed Lock engagedTamper Input TamperTable 26: Input table for four state tamper configuration
A2SE67-UG-0011-1CHAPTER 5 : AC2000 Software Configuration445.5 Assigning Remote Applications (TS300 model only)To assign Remote Applications to users open AC2000 WEB by typing the IP address of the AC2000 CDC into a browser and select System | Utilities | Remote Apps AllocationThree steps must be taken in order to assign Remote Applications. First, a group or groups are created by user type and then Remote Applications are added to the group. The final step is to select the cardholder’s record in the AC2000 Personnel application and assign the Remote Application Group to the user.NoteFor further information about setting up Remote Applications on the terminals consult the AC2000 Web manual.5.5.1 Creating groupsTo create a Group of Remote Applications:1. Select the Add Group button.2. In the text box enter a Group Name and click the ADD button. (A Group Name could refer to user types, e.g, Support, Managers, Engineers.) If appropriate tick the Default Group check box to make the group the default setting in the Personnel Application.3. Press the Return button.5.5.2 Adding remote applications to groupsTo add Remote Applications to a group ensure the group name is selected in the Group drop down list.Figure 32 Adding Remote Applications to groups1. Select a Remote Application or Applications by clicking on them in the blue pane (this moves it to the grey pane, placing it in the selected Group).2. Click Save.
AC2000 Getting Started Guide455.5.3 Assigning a remote application group to usersTo assign a Remote Application Group to a cardholder:1. Open AC2000SE | Enrolment | Personnel2. Edit the cardholder’s record and select the appropriate listing from the Remote App. Group drop down list.Figure 33 Assigning Remote Application Group in PersonnelNoteIf the Remote App Group drop down list is not visible in the Personnel interface, the option has not yet been enabled. To enable this option, open the Configured application and scroll to remote_app_group_enabled in the main pane. Type Y in the Value field and click Save. The Remote App Group will now display as an option in Personnel records.3. Click Save Changes button. The cardholder can now access the Remote Applications on the terminal.5.6 Next StepsCongratulations! The emerald terminal is now fully installed. The remainder of the manual details how to perform more advanced, complex tasks with the terminal including:• Using the system configuration menu to view maintenance information and perform terminal tests• Configuring the terminal in additional modes such as passenger mode and control post.• Upgrading terminal firmware• Configuring device settings using the Device Settings Remote ApplicationImportantAdvanced configuration of the terminal should only be carried out by users that have completed CEM AC2000 installer training.Remote App Group drop down list
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47Chapter 6 The System Configuration Menuemerald utilises an intuitive Graphical User Interface to access terminal functionality. At the basic level, the screen is used to display meaningful messages regarding the current card swipe transaction. The more advanced options allow the user to access information and reports that are relevant to them. The emerald touch screen is a high quality capacitive screen, which is highly responsive in multiple weather conditions. The reader interface provides access to a variety of tools, reports and information such as:• Terminal configuration options• Diagnostics and tests• Software and hardware versions• User specific Remote Applications6.1 Menu OverviewFigure 34 Overview of the system configuration menu
TSR-IM-0045-1.6CHAPTER 6 : The System Configuration Menu486.2 NavigationMenus on the Touchscreen terminal are accessed by touching the menu option to expand.• Menus are expanded and closed by pressing the menu name or the arrow.Figure 35 Expanding and closing reader menus6.3 Accessing the system configuration menuTo access the configuration menu:1. Slowly swipe a finger across the date/time from left to right.2. When prompted to enter passcode type 6767000.NoteSee Accessing the Configuration Menu on page 34 for more details on passcodes..Figure 36 Accessing the configuration menuConfiguring the passcodeThe final four digits of the passcode can be changed to a site or reader specific code.1. Open the Device application and select the reader.
emerald TS100/200/300 Installation Manual492. Select Configuration | Other | Diagnostic Pin.3. Type the new PIN into the text field.4. Click Save.The system configuration menu has three sub-menus, each of which contains specific terminal maintenance functions.Figure 37 The system configuration menu6.3.1 Device settings menuThe Device Settings menu is used to configure network and LCD settings.Figure 38 The device settings menuConfigure terminal settingsAccess useful information about the terminal Administer tests to check terminal functionalityConfigure terminal network settingsConfigure routing settings in disjointed networks Configure terminal options
TSR-IM-0045-1.6CHAPTER 6 : The System Configuration Menu50NetworkThe Network menu is used to configure the network settings for the terminal.Figure 39 The Network menuRoutingThe emerald terminal needs to be able to communicate with the Central Database Computer (CDC) and the Real Time Computer (RTC). If a network is fragmented and the reader, CDC and RTC are on different parts of the network, it may be necessary to route communications to the RTC. In this situation, contact the site network administrator.Figure 40 The Routing menuThe IP address assigned to the terminalThe SubNet mask of the network that the terminal is connected to The IP address of the Gateway server where appropriateThe IP address of the routing networkThe SubNet mask of the routing network The IP address of the gateway server
emerald TS100/200/300 Installation Manual51OptionsThe Options menu is used to change the LCD brightness and update the terminal’s onboard cardholder database.Figure 41 The Options menuUse the slider to adjust the minimum brightness of the LCD (left is lowest)Use the slider to adjust the maximum brightness of the LCD (left is lowest) Tap Reload to repopulate the onboard database from the CDC
TSR-IM-0045-1.6CHAPTER 6 : The System Configuration Menu526.3.2 System Information menuThis menu contains information about the device including network, firmware version, database and configuration. ImportantWhen contacting CEM support with any issues, this information may be asked for.Network The Network information section details all of the terminal network settings.View terminal network informationView firmware, software and UI versionsView information about the onboard cardholder databaseView information about the terminal device configuration View the status of terminal connections, including comms and tamper Info DescriptionCEM address The CEM reader address of the terminal.IP address The IP address of the terminal.Subnet mask The subnet mask of the network hosting the terminal.Default gateway The IP address of the gateway server.MAC address The MAC address of the terminal. RTC address The IP address of the RTC controlling the terminal.VOIP server The IP address of the VOIP server for intercom functionality.VOIP help station Intercom station number. This number is used to allow an intercom workstation to communicate with the terminal.Table 27: Terminal network information descriptions
emerald TS100/200/300 Installation Manual53VersionsThe Versions information section details all hardware and software versions of the terminal.DatabaseThe Database information section details the information about the onboard card database.ConfigurationThe Configuration menu provides information about terminal door modes.Info DescriptionTSR Version Firmware version UI Version User interface version S/W Date Date of last firmware updateS/W Time Time of last firmware update on the S/W DateH/W Version Version of the terminal hardwareH/W s/n Serial number of the terminalLinux Linux kernel version, including date and time.Qt Version of Qt library used by the UI.Table 28: Terminal versions information descriptionsInfo DescriptionCEM address The CEM reader address of the terminal.Coldstart count Record of the number of times the terminal has been coldstarted.Last coldstarted Date and time of the terminal’s last coldstart.Card count Number of active cards held on the reader.Last updated Date and time of the last database update from the server.Trans all count Displays the number of buffered transactions and alarm events (in offline mode). This is cleared when the terminal next goes online.Trans card count Displays the number of buffered transactions only (in offline mode). This is cleared when the terminal next goes online.Last configured Displays the date and time that the terminal last received configuration data from the server.Table 29: Terminal database information descriptionsInfo DescriptionDoor mode Indicates the current door mode of the terminal. Standard Door, Control Post, or Passenger mode.PIN only TZ Displays a number to indicate which timezone is allocated as a PIN only timezone.Card only TZ Displays a number to indicate which timezone is allocated as a Card only timezoneDoor override TZ Displays a number to indicate which timezone is allocated as a Door override timezoneLocked out TZ Displays a number to indicate which timezone is allocated as a Locked out timezoneTable 30: Terminal configuration information descriptions
TSR-IM-0045-1.6CHAPTER 6 : The System Configuration Menu54Unit informationThe Unit information section provides information regarding the status of the terminal.6.3.3 Tests menuThe emerald terminal has built in tests that can be performed to check specific functionality. ImportantWhen contacting CEM support with any issues, these tests may be requested.Figure 42 The tests menuInfo DescriptionTamper sensor Describes the status of the internal tamper switch.Run time Information about the running time and load of the terminal.Main comms Indicates the status of the main comms.Database engine Indicates the status of the database engine.Local inputs Indicates the status of the local inputs such as door position, lock sense etc.Main reader Indicates the status of the emerald master terminal.Door interface Indicates whether a door interface unit is currently connected to the emerald terminal.2nd reader Indicates whether an exit reader is currently connected to the terminal.Table 31: Terminal unit information descriptionsTest the terminal inputsTest network settingsDisplay card for testing LCD brightness and display settings
emerald TS100/200/300 Installation Manual55Input testsThe default Input tests screen displays the four terminal input states. When peripherals such as an exit reader or door interface unit are attached to the terminal, their inputs will also be displayed on the screen.Figure 43 The input tests screenTwo state input testWhen an input has been wired in a 2 state open and closed configuration only the Open and Short tests can be administered.Open - The input is opened.Short - The input is closed.Four state input testWhen an input has been wired in a 4 state configuration as described in section 3.13.1 on page 30, all four input state tests can be administered.Open - Indicates a tamper cut condition.Opened - The input is open.Closed - The input is closed.Short - Indicates a tamper short condition.Inputs. Each number correlates with a terminal input number as detailed in chapter 3. e.g input 0 is door position.The position of each box corresponds with an input state as defined on the left of the screen.Input state. To test the inputs, change the state of the input e.g. open and close the door to test if the terminal is registering the state change.
TSR-IM-0045-1.6CHAPTER 6 : The System Configuration Menu56Network testsThe Network tests screen provides PING tests to check connectivity with the intercom server and with any other provided IP address.Figure 44 Terminal network testsThere are two possible responses for the ping utilities:Red: No response receivedGreen: Response receivedPress to PING the intercom serverPress to Ping any to PING the address entered below Type an IP address to PING with the Ping any button
57Chapter 7 Door ModesThe emerald terminal can be configured to function in different modes other than the standard door mode described in the main section of the manual. The door modes are:• Door mode including:– Interlock– Multi-swipe• Control post• Passenger mode including:– Interlock7.1 Door ModeDoor mode is the normal terminal configuration that is described in the main installation section of this manual. It allows a terminal to control access to a door and monitor specific inputs associated with that door. 7.1.1 Door mode timingsWhen a valid card is presented at a terminal in door mode, a chain of events takes place which is dictated by specific settings in the Devices application. These timings are configurable in the Devices application and also on the terminal itself. The door open cycle.Figure 45 Illustration of typical door timings
A2SE67-UG-0011-1CHAPTER 7 : Door Modes581. The card is swiped at the terminal and access granted.2. Lock power is dropped for a period of time known as Lock open time. (Five second default) If the door is not opened by the end of this time, the lock re-engages.3. After the door is opened by the cardholder the lock power remains off for a period of time to prevent the lock re-engaging and closing the door before it is fully opened. This is the Lock open time 2. (One second default)4. The door is closed. If the door remains open longer than the Door close after time a door held alarm will be generated on the terminal and the AC2000 system. (Default 15 seconds)Configuring the timings in the devices application1. From the Floatbar open Device Configuration | Devices.2. Select the terminal from the list and open the Configuration panel.3. Open the Common panel.Figure 46 Updating the door cycle timingsNoteConfiguration of other timings is covered in the appendices of this manual.7.1.2 Multi-swipe accessThe emerald terminal can be configured to require swipes from up to five valid cards before granting access. This is configured using the Device application. Once this setting is Select the timing which is to be amendedUpdate the value required in secondsClick Save
AC2000 Getting Started Guide59configured, an initial valid swipe will prompt a request for further valid swipes on the screen before opening the door. Once all valid cards are swiped the terminal will grant access.Figure 47 Multi-swipe request screen and access granted screenThe multi-card swipe screen will show the number of valid cards required to grant access, up to a maximum of five cards. As each valid card is swiped a card image will move into the box until all the required cards are swiped and access is granted.Software configuration for multi-swipe access1. From the Floatbar open Device Configuration | Devices.2. Select the terminal from the list and open the Configuration panel.3. Open the Other panel.Figure 48 Configuring multi-swipe accessSelect Multi swipe modePlace a tick in Enable optionsSelect the maximum wait time between swipesSelect the number of swipes required to open - max 5Click Save
A2SE67-UG-0011-1CHAPTER 7 : Door Modes607.2 Control Post ModeControl post mode places the terminal into a state where cards are swiped at a terminal with no door equipment present. The terminal acknowledges the card but performs no other action.Transaction logs are still maintained and all events can be observed in real time via the Rolling Transaction Display application.NoteAll inputs may still be used as general purpose inputs and can be configured to trigger alarms on the AC2000 software.7.2.1 Software configuration for control post mode1. From the Floatbar open Device Configuration | Devices.2. Select the terminal from the list and open the Configuration panel.3. Open the Common panel.Figure 49 Configuring control post modeSelect Door modeSelect Control postClick SavePlace a tick in Enable options
AC2000 Getting Started Guide617.3 Passenger ModePassenger mode enables a door to stay open for a longer period of time when swiped with a special usage card. This configuration is frequently used in airports to allow the free access of passengers through the door.7.3.1 Configuring passenger mode in the softwareThe terminal must be configured in passenger mode and cardholders allocated special usage.Configuring the terminal as a passenger mode terminal1. From the Floatbar open Device Configuration | Devices.2. Select the terminal from the list and open the Configuration panel.3. Select the Common tab.Figure 50 Configuring passenger modeAdding special access to a cardholder1. From the Floatbar open Enrolment | Personnel.2. Search for the cardholder to which the special access is to be applied.3. Click the Edit button.Figure 51 Adding special usage to a cardholder record4. Place a tick in Special Usage.5. Click Save.Select Door modeSelect PassengerClick SavePlace a tick in Enable optionsSpecial Usage
A2SE67-UG-0011-1CHAPTER 7 : Door Modes627.3.2 The passenger mode cycleFigure 52 Illustration of passenger mode timing1. A card with special usage allocated is swiped at a passenger mode terminal.2. The terminal prompts whether Staff Access is required or Passenger ops. Selecting staff access causes the terminal to act as in Door Mode.3. Cardholder selects Passenger ops.Figure 53 Pressing the passenger ops button4. Lock power is dropped for a period of time known as Lock open time. (Five sec default) If the door is not opened by the end of this time the lock re-engages.5. After the door is opened the lock power remains off for a period of time to prevent the lock re-engaging and closing the door before it is fully opened. This is the Lock open time 2. (One sec default)6. The terminal now enters Passenger Mode and the door may be held open for the period of time as defined in the Passenger time before an alarm sounds. (Three min default)7. Passenger Mode is deactivate by either: closing the door or swiping a valid special usage card and selecting Cancel Access. This places the terminal back into Door Mode.7.3.3 Lobby modeLobby mode is a combination of passenger mode and interlocking terminals. Two terminals may be interlocked directly or more than two terminals may be interlocked via a third party logic controller or interposing relays.In lobby mode, as long as one door is open in passenger mode, interlocked doors will be locked down to passengers but may be accessed with a valid card swipe.
AC2000 Getting Started Guide637.4 InterlockInterlocking terminals are linked together so that only one terminal will open its door at any given time. This is achieved using a combination of wiring and software configuration. Interlocking between two terminals is achieved using a simple wiring configuration, however interlocking more than two terminals requires the use of a third party logic controller or interposing relay system.7.4.1 Wiring two terminals for interlockFigure 54 Wiring two terminals for interlockSoftware configuration for interlock1. From the Floatbar open Device Configuration | Devices.2. Select the terminal from the list and open the Configuration panel.
A2SE67-UG-0011-1CHAPTER 7 : Door Modes643. Open the Input Config panel.Figure 55 Configuring input 3 for interlock4. Open the Other tab.Figure 56 Configuring interlock functionalitySelect Input 3 - Config(Input B with DIU)Remove the check from Normal InputClick SaveSelect Second swipe actionPlace a tick in Make relay 0 activePlace a tick in No access on Interlock Click Save
AC2000 Getting Started Guide657.4.2 The interlock process in door modeInterlock is configured and works the same way in Passenger Mode and Door Mode, with only a slight change to end functionality.7.4.3 The interlock process in passenger mode1. The spare outputs of terminals are linked to input 3 of the other interlocked terminals.2. When input 3 of the terminal is closed the terminal remains idle.3. When a valid card is swiped at an interlocked terminal, both outputs on the terminal change to the open state. This drops lock power at the swiped terminal and simultaneously opens input 3 on any interlocked terminals.Figure 57 Interlock locked down display message in door mode1. The spare outputs of terminals are linked to input 3 of the other interlocked terminals.2. When input 3 of the terminal is closed the terminal remains idle.3. When a valid card is swiped at an interlocked terminal, both outputs on the terminal change to the open state. This drops lock power at the swiped terminal and simultaneously opens input 3 on any interlocked terminals.4. Interlocked terminals lock down and display the lockdown message.5. The interlock function ends when the original swiped door is closed.Figure 58 Passenger mode countdown on the swiped terminal4. The swiped terminal displays a countdown screen showing the time that the doors will remain interlocked. (Passenger time in the Devices application)
A2SE67-UG-0011-1CHAPTER 7 : Door Modes66ImportantIf using a third party logic controller to control multiple doors, the interlock principles remain the same. The spare output opens on a valid special usage swipe and input 3 is opened on interlock terminals to trigger lock down.Figure 59 Interlock no passenger access message in passenger mode5. The interlocked terminals with input 3 now open will lock down, preventing access until the swiped door is closed or the mode ended. Interlocked terminals will display a no passenger access message. Normal card access is allowed.
AC2000 Getting Started Guide677.5 Image on SwipeImage on swipe is enabled/disabled within Pre Door Mode configuration. When a cardholder swipes a card on an emerald reader which has Image on swipe enabled, the cardholder’s image is displayed on the screen. A security guard monitoring the reader will confirm if the image on screen resembles the cardholder and select the green tick button to authorise access or the red X button to deny access. ImportantIf Image on swipe and Checklists are both enabled, Checklists can no longer be used.7.5.1 Enabling Image on swipeFrom the AC2000 Floatbar select Device Configuration | Devices.1. Select the device from the list on the left that is to be configured.2. Select the Configuration tab.3. Select the Common tab.4. Select Pre Door Mode from the list.Figure 60 Enabling/disabling Pre Door Mode5. In the Configuration panel, select the Enable options tick box to enable Pre Door Mode.NoteEnabling Pre Door Mode activates the associated Options.6. From the Options, select the Image on swipe checkbox.7. Press Save to save all changes.Pre Door ModeImage on swipe option
A2SE67-UG-0011-1CHAPTER 7 : Door Modes687.5.2 Configuring Image on swipe optionsWhen Image on swipe is enabled and a cardholder presents a valid card at the emerald reader, their cardholder details are displayed below the image. The details displayed are determined by settings in the Configured application in AC2000.1. From the AC2000 floatbar select Advanced Configuration | Configuration.Figure 61 Configuring Image on swipe settings2. Select the image_on_swipe_image_time field. This is the length of time the image will display on the emerald reader and it is counted in milliseconds.3. Type a Value e.g. 2500 (2.5 seconds).4. Select the image_on_swipe_max_size field. This is the maximum image size in MB that can be uploaded to display on the emerald reader. If the image is larger than this value, an image placeholder is displayed. To ensure the image displays correctly, use a lower value on slower network connections.5. Type a Value e.g. 1000006. Select the image_on_swipe_options field.7. Type a Value. The default value is 01011111. The following table displays an example of the default Value for the Image_on_swipe_options field. If a value is enabled it will display when the user swipes a card at the emerald reader. If the value is disabled it will not appear on the reader when a card is swiped.Example of the deafult value for the Image_on_swipe_options fieldNoteFor more information on random checks, see section 7.5.2 Random Checks in this manual.8. Select the image_on_swipe_random_msg field. This is the message that is displayed when the cardholder swipes a valid card on the emerald reader when they have been selected for a random check.9. Type a Value e.g. send for drugs test.RC COMP EXP JOB FN SN YN IMGRandom checkCompany Expiry dateJob title First name Surname Confirmation buttons (Yes/No)Image display010111 1 1Disabled Enabled Disabled Enabled Enabled Enabled Enabled EnabledTable 32: Example of the default value for the Image_on_swipe_options fieldImage timeMax size OptionsRandom message
AC2000 Getting Started Guide69The next time that a card is swiped on the reader which has had the Image on Swipe function activated, the image associated with that card will display on the emerald screen. Tapping the green tick on the screen indicates that the image on screen resembles the cardholder and access is granted. Tapping the red X indicates that the image does not resemble the cardholder and access is denied.Figure 62 Image on Swipe display on screenViewing cardholder detailsThere are several options available for viewing the cardholder information on the emerald screen. Use a sequence of tapping the image to view the information as described below:• To view the image and cardholder details, tap the image once• To view a smaller image and a larger text display, tap the image twice• To view a larger image and minimal text display tap the image three times• To view more cardholder details in the list below the image, press and hold your finger on the screen and drag the text area in a scrolling motion
A2SE67-UG-0011-1CHAPTER 7 : Door Modes707.5.3 Random checksIn certain situations, it may be necessary to perform other checks in addition to authenticating a cardholder’s card and confirming their identity as previously described. If appropriate, your system administrator should implement this procedure and configure the system accordingly.Example: A system administrator configures the system to prompt security guards using an emerald reader that some cardholders need to be tested for drugs. When a cardholder who has been selected for a random check swipes on a reader, a message will display on the emerald screen stating the required action.NoteThe prompt displayed can be configured to read something other than Drugs test. For example a construction site may prompt a security guard to Check PPE (Personal protective equipment) for adherence to company policy, or an airport might use the Search prompt to manage search ratios. The system administrator will advise you regarding procedures for the configured prompts.Confirming the random check completionWhen a cardholder is selected to receive a random check, the date when they are selected is displayed in the Spare date1 field in the cardholder’s records in Personnel. A new set of cardholders are selected for a random check every day and the date entry on the personnel file indicates the date that each cardholder was selected.Figure 63 Personnel record dislaying Spare Date1The person who executes the random check (ie. security guard or medical nurse) must have access to the Personnel application in AC2000 so that this date field can be cleared, upon successful completion of the random check. Failure to do so will cause the random check prompt to be displayed every time the cardholder swipes their card from that point in time on. To clear the message prompt following successful completion of the random check:1. Open a workstation and log in to AC2000.2. From the Floatbar, select Enrolment | Personnel.3. Locate the cardholder:a. Select Search.b. Enter any appropriate search criteria (eg. name).c. Select Query Database.Spare Date1Personnel record details
AC2000 Getting Started Guide71d. If no search criteria is entered, acknowledge the warning message that is displayed by selecting Ignore.e. Use the navigation arrows to locate the correct cardholder record from results returned from the search (if required).4. From the Database Toolbar, select Edit.5. Click on the User Fields tab.6. Delete the date entry in the Spare date1 field.7. Select Save.The random check prompt has now been cleared from the cardholder’s Personnel record.
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emerald TS100/200/300 Installation Manual73Appendix I: Updating FirmwareUpdating the emerald terminal firmware (device defrosting) is accomplished by using the AC2000 web pages to load the firmware pack on to the terminal and then manually updating the terminal.ImportantThis process should only be carried out by an AC2000 administrator with relevant permissions.Checking the firmware version of the terminalPress and hold the reader addressFigure 64 Checking the terminal firmware versionLoading the firmware onto the terminal(s)1. Obtain the firmware pack from CEM and save to an accessible location on the network.2. Log into the web pages by opening a web browser.3. Enter the Server IP Address, e.g.https://192.168.1.10If the IP address has been changed from the default, enter the new IP address.4. Enter the username and password.5. Click Login.6. Select AC2000 WEB | Reader Setup | Device Defrost 7. Click Browse and select the device image file (.pak) that is to be loaded. NoteThis image will be provided by CEM support and should be saved in a secure location.8. Click Upload9. Click OK.The firmware version is displayed for as long as the press is held on the reader address
TSR-IM-0045-1.674Figure 65 Selecting devices to defrostA message will appear similar to the following:Initiating defrost to device:XXXX with firmware file:<filename>Updating the terminalOnce the terminal has received the firmware file, the reader address will be displayed in cyan instead of white.Figure 66 Cyan reader address1. Access the terminal System Configuration menu.2. Open Device settings | Options.3. Press Upgrade.Figure 67 Upgrading the terminal firmwareThe reader will update and reboot.NoteThe reader will go offline momentarily whilst the upgrade takes place.Select the firmware imageSelect the device type to be defrosted. This should match the firmware file typeSelect the devices to be defrosted.Hold Ctrl + click multiple devices if required.Ensure that the selected devices are of the correct type.Click defrost to complete the processReader address displayed in cyan
emerald TS100/200/300 Installation Manual75Appendix II: Device Settings Remote ApplicationThe Device Settings Remote Application is used to adjust specific terminal settings that would ordinarily be carried out in the Devices application of AC2000. NoteFor information about configuring Remote Applications see the emerald User Guide.Using the Application1. Using a card which has the relevant permissions to access the Device Settings Remote Application, press the Remote Applications icon and swipe the card when requested.2. Press the Device Settings icon to open the application.The configurable options are displayed in a two page list. The user can navigate between pages by tapping the Next page or Previous page buttons. The number of pages in the list are indicated by the number of dots between the Next page and Previous page buttons. The filled dot represents the one currently in view on the screen.Figure 68 The device settings remote application3. Tap the option to be adjusted to open settings editor mode4. Configure the settings as required (See Configuring the options).5. Press the Save button to save changes made to each setting.NoteIn settings editor mode, a Save changes button is displayed at the top of the screen and the symbol on the back button becomes red to indicate that going back without pressing Save changes will cause any changes made to be lost.Previous page buttonNext page buttonPage navigation indicatorBack buttonTap any row to edit
TSR-IM-0045-1.676Configuring the optionsThere are nine options that may be configured via this application. All changes made on the terminal are saved on the AC2000 server. After changes are made, press the save button.Lock open timeLock open time sets the length of time in seconds that the lock power will drop when a valid card is swiped.Figure 69 Configuring the lock open timeDoor close afterDoor close after time sets the length of time in seconds that the door may be held open after a valid card swipe before a door held alarm is generated.Figure 70 Configuring the door close after timePassenger timePassenger time sets the length of time in minutes that the door may be held open in passenger mode before a door held alarm is generated.Figure 71 Configuring the passenger timeAdjust the time in one second increments by tapping the plus and minus buttonsTime in secondsTime in secondsAdjust the time in one second increments by tapping the plus and minus buttonsAdjust the time in one second increments by tapping the plus and minus buttonsTime in seconds
emerald TS100/200/300 Installation Manual77Lock open time 2Lock open time 2 sets the length of time in seconds that the lock power remains off after the door is opened to prevent the lock accidentally re-engaging.Figure 72 Configuring the lock open time 2Second swipe actionSecond swipe action is used to enable an alternative action within a door mode e.g. If a reader is in Passenger mode and Disable special door mode is enabled, using a special card as a second swipe will disable interlock mode and the door will remain open for the specified time.indicates that the setting is enabledX indicates that the setting is disabledFigure 73 Configuring second swipe actionMaster PIN enableEnable the PIN controlled access at the terminal.indicates that the setting is enabledX indicates that the setting is disabledFigure 74 Configuring the master PIN settingsTime in secondsAdjust the time in one second increments by tapping the plus and minus buttonsBack button (without saving changes made)Save changesSub- elements disabled when main setting is turned offSub- elements enabled when main setting is turned onTap to enable/disable Second swipe actionTap to enable/disable master PIN settingsTap to enable/disable the terminal keypadTap to enable/disable a scrambled keypad as an additional security measure
TSR-IM-0045-1.678Slave settingsToggle settings for any connected slave devices.indicates that the setting is enabledX indicates that the setting is disabledFigure 75 Configuring the slave settingsDoor modeThe door mode option is used to toggle between the available door modes:• Door mode• Control post• Passenger modeindicates that door setting mode is enabledX indicates that door setting mode is disabledFigure 76 Configuring the door mode settingRemote ApplicationsThe Remote Applications option is used to enable/disable Remote Application functionality for the terminal.indicates that the setting is enabledX indicates that the setting is disabledFigure 77 Configuring the remote applications settingTap to enable/disable slave settings Tap to enable/disable the keypad the S610s slaveTap to enable/disable an attached S610s slaveTap to enable/disable an attached DIUTap to use the slave as the master readerTap to save changed settings Currently configured door modeTap to enable/disable door mode settings Use the arrows to scroll through available door modesTap to enable/disable Remote Applications settingsTap to enable/disable Remote Applications on the terminal
emerald TS100/200/300 Installation Manual79Workstation groupThe workstation group option is used to assign an intercom workstation group to the terminal. The terminal intercom function can only communicate with workstations assigned the same workstation group number.Figure 78 Configuring the workstation number settingPre Door ModeThe Pre Door Mode option is used to enable/disable Pre Door Mode functionality for the terminal, including Image on Swipe.indicates that the setting is enabledX indicates that the setting is disabledFigure 79 Configuring the Pre Door Mode settingCurrent workstation group numberAdjust the workstation group by tapping the plus and minus buttonsTap to enable/disable Pre Door Mode optionsTap to enable/disable Image on Swipe mode on the terminal
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emerald TS100/200/300 Installation Manual81Appendix III: Broadcast and Timezone PrioritiesA state machine is used to determine the priority that different events such as broadcast and timezone changes have on the terminal. The order is listed below in descending priority:1. Broadcast open2. Interlock input3. Locked out TZ (timezone)4. Door override TZ (timezone)5. Card only TZ (timezone)6. PIN only TZ (timezone)ExampleIf there is an overlap between the Locked out TZ and the Card only TZ, the Locked out TZ will take priority due to it being higher up the list. Once the Locked out TZ ends the Card only TZ will take over.Regardless of which state the terminal is in, a Broadcast open will open the door, overriding all other options.NoteFor more information on Timezones consult the AC2000 Setup Guide, and for information about Broadcasts consult the AC2000 Operator Guide.
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emerald TS100/200/300 Installation Manual83Appendix IV: Loading Card DefinitionsIn order for AC2000 to correctly process the information encoded on the smart cards the correct card definitions must be loaded onto the CDC. These are loaded via the AC2000 Web pages.1. Log into the AC2000 client software. This is done to allow access to the definition files on the CDC.2. Log into the web pages by opening a web browser.3. Enter the Server IP Address, e.g.https://192.168.1.10If the IP address has been changed from the default, enter the new IP address.4. Enter the username and password.5. Click Login.6. Select AC2000 WEB |System | Software Update7. Click Browse and navigate to Z:\\card_defs\patches.8. Select the device image file (.cpio.bz) that is to be loaded. Figure 80 Card definition file list9. Click Upload10. Click OK.
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emerald TS100/200/300 Installation Manual85Appendix V: Configuring a Third Party Reader as a MasterIt is possible to configure an emerald with a third party read head as a master reader. This configuration may be used in a system where two card technologies are in use and it is necessary to have two read head technologies on the same side of a door. An exit request (REX) switch may be used to control egress via the same door.Figure 81 Possible system configurationsHardware installationFor detailed wiring information, please refer to the following sections: • Terminal with 3rd Party Wiegand Read Head on page 20• Terminal with Request to Exit Switch on page 18Software configuring1. From the Floatbar open Device Configuration | Devices.2. Follow the procedure for adding a TS100/TS200/TS300 device as described in Adding the device to AC2000 on page 38.NoteIn the Configuration tab, ensure that the Door mode is set to Control Post.Third party master reader and REX
TSR-IM-0045-1.6863. Once the device is added, select it from the list and open the Configuration panel.4. Open the Common panel.Figure 82 Setting slave as master reader5. Select Slave settings from the panel list.6. Check the option Use Slave as Master.NoteIf Use Slave as Master does not appear in the Options pane, please contact CEM Support to obtain the relevant CDC patch file, which after application, will cause the Use Slave as Master option to be displayed.7. Click Save to save all changes made.Configuration panelCommon panelSlave settingsSaveUse Slave as Master checkbox
emerald TS100/200/300 Installation Manual87Appendix F: User Defined LogoThe Card Logo function is used to display a user defined logo on the emerald terminal. This logo replaces the default CEM logo that appears on the dancing card on the main emerald screen.Figure 83 Replacing existing dancing card logo with a user defined logoTo display a Card Logo on the emerald terminal, it must be uploaded using AC2000 WEB. Licensing the emerald logo change function1. Log into AC2000 Web.2. Navigate to AC2000 Setup | Licensing.Figure 84 Licensing code entry fieldNoteIf you do not have a license, contact CEM quoting your System ID number to receive a emerald logo change license code.The System ID is displayed at the top right of the Licensing application interface. (See Figure 85)3. In the Licensing application, type the four part license code and click Add.4. Once the license code has been applied, scroll the list of licenses to check that ‘Yes’ is displayed beside the emerald Logo Change option.Figure 85 emerald Logo Change license added to the CDCExisting logo on dancing cardUser defined logo on dancing cardemerald Logo Change license added successfullySystem ID
A2SE67-UG-0011-1User Defined Logo88Enabling the emerald logo change function on the CDCTo enable the integration on the CDC:5. Open an interface with the server, by either:i. Remotely opening a SSH terminal emulator connection (such as Putty) with the CDC.ii. Or, directly accessing the CDC console.6. Login as user: root7. Type I in the command line and press return to display the Integrations menu.Figure 86 Integrations menu in a terminal emulator8. Type the option number corresponding with emerald Logo Change (21 in the example displayed in Figure 86) and press Return.9. Press Return when prompted, to display the integrations menu again.10. Type X and press Return to exit integrations menu.11. Type L and press Return to log out of terminal emulator session.Uploading a user defined Card Logo in AC2000 WEB12. Log in to AC2000 WEB.13. Select emerald Configuration | File Upload.14. From the main File Upload page select the file Type as DISPLAY.Figure 87 Creating a user defined logo15. Select a Group from the list. For more information on Groups, see Creating a Group in the AC2000 WEB manual.File TypeGroupEdit Groups Add Content
emerald TS100/200/300 Installation Manual8916. Click ADD CONTENT.Figure 88 Uploading a logo17. Click Browse.18. Locate the required file and click Open. NoteThe image must be in PNG format. The recommended size is 287 pixels high by 143 pixels wide and the maximum file size is 90kB.19. Click UPLOAD.20. Type a name for the logo in the content name field.21. Click OK.Figure 89 Verifying logo is uploadedUploadBrowse to fileReturn to previous pageLogo uploaded successfullSend logo
A2SE67-UG-0011-1User Defined Logo9022. Click SEND.Figure 90 Confirming logo is ready to be displayed on the emerald terminal23. Click OK when the confirmation prompt is displayed (See Figure 90). This displays a confirmation message that the image has been sent to all emerald readers on the system.NoteThe logo will only update on each reader, following a car swipe.The uploaded logo will replace the existing logo on the dancing card display on the emerald terminal. To add an additional logo, click ANOTHER.Add additional logo
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