Corning Optical Communication VECELLPCSG12E VE-CELL-PCSG SYSTEM User Manual EnCOVER Dual Band

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MobileAccessVE Dual-Band
Instant Coverage Solution
User Manual
P/N: 709C004902
REV: A01
Date: MAY 2010
Preface Material
MobileAccess Worldwide Headquarters
8391 Old Courthouse Road Suite 300, Vienna, VA 22182
Tel: +1(866)436-9266, +1(703)848-0200 TAC: +1(800)787-1266, Fax: +1(703)848-0280
http://www.MobileAccess.com
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
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Preface Material
Preface Material
© Copyright 2010, MobileAccess Networks Inc. All Rights Reserved.
This document contains confidential and proprietary information of MobileAccess and may not be copied, transmitted,
stored in a retrieval system or reproduced in any format or media, in whole or in part, without the prior written consent of
MobileAccess. Information contained in this document supersedes any previous manuals, guides, specifications, data
sheets or other information that may have been provided or made available to the user.
This document is provided for informational purposes only, and MobileAccess does not warrant or guarantee the
accuracy, adequacy, quality, validity, completeness or suitability for any purpose of the information contained in this
document. MobileAccess reserves the right to make updates, improvements and enhancements to this document and the
products to which it relates at any time without prior notice to the user. MOBILEACCESS MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, WITH RESPECT TO THIS DOCUMENT OR ANY INFORMATION CONTAINED HEREIN.
Policy for Warrantee and Repair
MobileAccess tests and inspects all its products to verify their quality and reliability. MobileAccess uses every reasonable
precaution to ensure that each unit meets their declared specifications before shipment. Customers should advise their
incoming inspection, assembly, and test personnel about the precautions required in handling and testing our products.
Many of these precautions can be found in this manual.
The products are covered by the following warranties:
General Warranty
MobileAccess warrants to the original purchaser all standard products sold by MobileAccess to be free of defects in
material and workmanship for one (1) year from date of shipment from MobileAccess. During the warranty period,
MobileAccess will repair or replace any product that MobileAccess proves to be defective. This warranty does not apply to
any product that has been subject to alteration, abuse, improper installation or application, accident, electrical or
environmental over-stress, negligence in use, storage, transportation or handling.
Specific Product Warranty Instructions
All MobileAccess products are warranted against defects in workmanship, materials and construction, and to no further
extent. Any claim for repair or replacement of units found to be defective on incoming inspection by a customer must be
made within (30) days of receipt of shipment, or within (30) days of discovery of a defect within the warranty period.
This warranty is the only warranty made by MobileAccess and is in lieu of all other warranties, expressed or implied.
MobileAccess sales agents or representatives are not authorized to make commitments on warranty returns.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
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Preface Material
Returns
In the event that it is necessary to return any product against above warranty, the following procedure shall be followed:
1. Return authorization is to be received from MobileAccess prior to returning any unit. Advise MobileAccess of the model,
serial number, and discrepancy. The unit may then be forwarded to MobileAccess, transportation prepaid. Devices
returned collect or without authorization may not be accepted.
2. Prior to repair, MobileAccess will advise the customer of our test results and any charges for repairing customer-caused
problems or out-of-warranty conditions etc.
3. Repaired products are warranted for the balance of the original warranty period, or at least 90 days from date of
shipment.
Limitations of Liabilities
MobileAccess's liability on any claim, of any kind, including negligence for any loss or damage arising from, connected
with, or resulting from the purchase order, contract, quotation, or from the performance or breach thereof, or from the
design, manufacture, sale, delivery, installation, inspection, operation or use of any equipment covered by or furnished
under this contact, shall in no case exceed the purchase price of the device which gives rise to the claim.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, MOBILEACCESS MAKES NO WARRANTY, EXPRESSED OR IMPLIED, WITH
RESPECT TO ANY GOODS, PARTS AND SERVICES PROVIDED IN CONNECTION WITH THIS AGREEMENT INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MOBILEACCESS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGE INCLUDING, BUT NOT LIMITED TO, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH FURNISHING OF GOODS, PARTS
AND SERVICE HEREUNDER, OR THE PERFORMANCE, USE OF, OR INABILITY TO USE THE GOODS, PARTS AND SERVICE.
Reporting Defects
The units were inspected before shipment and found to be free of mechanical and electrical defects.
Examine the units for any damage that may have been caused in transit. If damage is discovered, file a claim with the
freight carrier immediately. Notify MobileAccess as soon as possible.
NOTE: Keep all packing material until you have completed the inspection
Safety Warnings
To comply with FCC RF exposure compliance requirement, adhere to the following warnings:
Warning! The Access Pod with its built-in antenna must be installed with a separation distance of at least 20cm from all
persons and must not be located in conjunction with any other antenna.
Warning! The outside antenna must be installed with a separation of at least 20cm from all persons and must not be
located in conjunction with any other antenna.
Warning! Use of this Access Pod with antennas other than those illustrated could be hazardous. Before using other
antennas, contact MobileAccess Support.
Caution: Double pole/neutral fusing (two fuses in the appliance inlet)
Approved Antennas for use with the MobileAccessVE Solution
The gain of external antennas connected to the VAPs should not exceed 10 dBi.
Compliance with RF Safety Requirements
MobileAccess products have no inherent significant RF radiation.
The RF level on the down link is very low at the downlink ports. Therefore, there is no dangerous RF radiation when the
antenna is not connected.
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Preface Material
Certification and Compliance to Standards
Category
Standards
Safety:
IEC 60950-1: 2003; UL-60950-1:2003; CAN/CSA – C22.2 No 60950-1-03
EMC:
EN 301489-8 V1.2.1:2002; EN 301489-1 V1.5.1:2004; EN 61000 V4.6:2005
EN 55022 V4.2:2001 / FCC Part 15; VCCI Class A for VCU and Class B for VAP
Radio:
GSM/DCS -
EN-301502 V8.1.2: 2001; EN-301908 v3.2.1:2006; EN 300 609-4 V8.02:2000
CELL/PCS -
FCC Part 24
UMTS SAR Body Testing
EN 301 908-11
EN 50385 & FCC OET65C:2001
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Preface Material
About This Guide
This guide provides essential product functionality with all the information necessary for proper
installation and configuration of the MobileAccessVE system.
List of Acronyms
Abbreviation
Description
DB
Dual-Band
PoE
Power Over Ethernet
PSE
Power Sourcing Equipment
SME
Small / Medium Enterprise
STP
Shielded Twisted Pair
UTP
Unshielded Twisted Pair
VAP
VE Access Pod
VCU
VE Control Unit
UMTS
Universal Mobile Telecommunications System
EGSM
Extended Global System for Mobile Communications
PCS
Personal Communications Service
DCS
Digital Cellular System
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
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Table of Contents
Overview .............................................................................................................................1
1.1 System Architecture ..................................................................................................................... 2
1.2 System Elements ......................................................................................................................... 3
1.2.1 VE Control Unit (VCU) ......................................................................................................... 3
1.2.1.1 VCU Front Panel ..................................................................................................... 4
1.2.1.2 VCU Rear Panel ...................................................................................................... 6
1.2.2 VE Access Pod (VAP) .......................................................................................................... 7
1.2.2.1 VAP Antenna Options.............................................................................................. 8
1.3 System Monitoring and Management............................................................................................. 9
1.3.1 Integration with an External Fault Management System ........................................................ 9
Installation Workflow .......................................................................................................10
Infrastructure Requirements and Layout Planning........................................................11
3.1 General information on Location and Connections ........................................................................ 11
3.2 Infrastructure Requirements ....................................................................................................... 12
3.3 Coverage and Installation Planning ............................................................................................. 13
3.3.1 Types of Environments ..................................................................................................... 13
3.3.1.1 Standard Environment .......................................................................................... 14
3.3.1.2 Open Environment ............................................................................................... 14
3.3.1.3 Dense Environment: ............................................................................................. 14
3.3.1.4 Combination of Environments ............................................................................... 15
3.4 Planning VAP Layout .................................................................................................................. 15
3.4.1 RF Coverage Factors ......................................................................................................... 15
3.4.2 Mapping Locations ............................................................................................................ 15
3.4.3 Optional Directional Antennas ........................................................................................... 16
3.4.4 Installation Plan Example .................................................................................................. 16
VCU Unit Installation and Provisioning ..........................................................................18
4.1 Installation of Master VCU .......................................................................................................... 18
4.2 Auxiliary Connections ................................................................................................................. 19
4.2.1 Alarm Output Connections ................................................................................................ 19
4.3 Installation of Slave VCU ............................................................................................................ 21
4.3.1 Connections of VAP Ethernet Cables .................................................................................. 22
4.3.2 Operation with LAN utilizing Power over Ethernet (PoE) ...................................................... 23
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Table of Contents
4.4 Provisioning the VE Control Unit.................................................................................................. 24
4.4.1 Configure the Computer IP Parameters .............................................................................. 24
4.4.2 Provisioning the Master VCU Unit ...................................................................................... 25
4.4.3 Provisioning the Slave VCUs .............................................................................................. 32
VAP Installation and Provisioning ..................................................................................34
5.1 VAP Installation ......................................................................................................................... 34
5.1.1 VAP Kit Contents .............................................................................................................. 34
5.1.2 VAP Locations and Mounting ............................................................................................. 35
5.1.2.1 Desk Mount ......................................................................................................... 35
5.1.2.2 Wall Mount .......................................................................................................... 36
5.2 Verifying Coverage ..................................................................................................................... 36
5.3 Naming the VAPs, Verifying Connections and Monitoring .............................................................. 37
Navigating the Web Access Application ........................................................................39
6.1 Opening a Session and Authentication Levels .............................................................................. 39
6.2 About the MobileAccessVE Web Access Window........................................................................... 40
6.3 Configuration Tab ...................................................................................................................... 41
6.3.1 Network Topology Tree .................................................................................................... 42
6.3.2 Configuration Display Area ................................................................................................ 43
6.4 Management Tab ....................................................................................................................... 44
VCU Monitoring and Configuration.................................................................................45
7.1 Viewing VCU General Information ............................................................................................... 45
7.2 Viewing VCU Alarms ................................................................................................................... 46
7.3 Master VCU RF Parameters ......................................................................................................... 47
VAP Monitoring and Configuration .................................................................................48
8.1 Viewing VAP General Information ............................................................................................... 48
8.2 Viewing VAP Alarms ................................................................................................................... 49
8.3 VAP RF Parameters .................................................................................................................... 50
Administrative Operations...............................................................................................51
9.1 Changing Password .................................................................................................................... 51
9.2 IP Settings ................................................................................................................................ 52
9.3 SNMP Configuration Parameters ................................................................................................. 53
9.4 Upgrading (or Downgrading) VCU and VAP Software ................................................................... 54
9.4.1 Upgrading the VCU SW ..................................................................................................... 55
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Table of Contents
9.4.2 Upgrading the VAP SW ..................................................................................................... 56
10 Troubleshooting ...............................................................................................................58
10.1 Finding a Specific VAP in the Building .......................................................................................... 58
10.2 Wireless Service is Not Available ................................................................................................. 60
10.3 PoE is Not Working .................................................................................................................... 60
10.4 Ethernet Service is Degraded ...................................................................................................... 61
10.5 No Service from Connected Access Pod ....................................................................................... 61
10.6 VCU Cannot be monitored via SNMP ........................................................................................... 63
Appendix A - Traps .................................................................................................................64
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
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1
Overview
The MobileAccessVE Dual-Band solution provides enhanced, cost effective, in-building coverage
for any small to large-sized enterprise environment. This solution is quickly and easily deployed
using the existing Ethernet cabling infrastructure without affecting existing LAN services or
performance.
The MobileAccessVE solution distributes two types of services to VE Access Pods (VAPs) installed
throughout the enterprise: wireless services from the service provider’s equipment and Ethernet
services from the corporate LAN. Access Pods distribute the wireless services via integrated
internal antennas (or optional external antennas), and provide Ethernet connectivity to LAN
terminals. VE seamlessly coexists with the Enterprise LAN and does not consume LAN capacity.
The VAPs are distributed on each floor and plug into existing standard Ethernet jacks. They are
powered via PoE technology and managed via a VE Control Unit (VCU) located in the floor’s
teleco closet. For site coverage that requires more than one VCU, several VCUs can be
aggregated under a single Master VCU. The Master VCU provides the interface to the carrier’s
capacity sources and management.
This enhanced Dual-Band coverage solution can be quickly and easily installed with minimal
disturbance to the enterprise. In less than a few hours and with no additional cables being
required, a scalable and flexible solution is provided at a significantly lower total installation cost.
Currently, the VE Dual-Band system is available for the following band combinations:

EGSM-UMTS

CELL-PCS

DCS-UMTS
The following figures illustrate single-tier and multi-tier VE installations.
In a single-tier installation the VCU is connected to both the service provider’s equipment and
the Ethernet switch, and distributes Ethernet and mobile services to up to 12 VAPs distributed
over one more adjacent floors.
Figure ‎1-1. Single-Tier VE Installation
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
Multi-tier installation includes the Master VCU that supports up to 12 Slave VCUs. In this type of
installation the provider’s services are fed to the Master VCU through which the Slave VCUs are
controlled and managed.
Figure ‎1-2. Multi-Tier VE Installation
1.1
System Architecture
Main Elements - The MobileAccessVE solution is based on the following main elements:

VE Control Unit (VCU) – The control Unit can serve as either a Master or a Slave and
interfaces the other VCUs (in case of Master) or the VAPs (when serving as Slave). The Master
or Slave mode is automatically detected according to the VCU's physical connection. If a
connection to another VCU is detected, the VCU will automatically be identified as a Slave;
otherwise it will assume the role of a Master.

Master VE Control Unit (Master VCU) – installed in the main communication Telco
closet, interfaces to the service provider’s RF equipment, and provides secure, central
management to up to twelve VCUs, as well as all connected VAPs. In cases where no
Slave VCUs are required, VAPs can be connected directly to the Master VCU.

Slave VE Control Unit (Slave VCU) – installed in the telco/IDF closet and used to
expand coverage to additional floors. Each VCU interfaces the Master VCU and up to
twelve VAPs and twelve Ethernet connections.
The Slave VCUs distribute wireless service signals to each VAP along with PoE and (where
relevant) Ethernet signals from the Ethernet switch, throughout the existing CAT-5e
infrastructure.
The Slave VCUs are connected to the Master VCU using CAT-6 or 7 cables.
 VE Access Pod (VAP) – These are pluggable antennas distributed at strategic locations on
the floor to provide maximum coverage. VAPs provide RF coverage via integrated, internal
antennas. VAPs are also equipped with an interface for external antennas for special coverage
requirements. VAPs are remotely powered from the VCU using Power over Ethernet (PoE).
Local power is not required.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
Up to twelve VAPs can be connected to a single VCU using LAN cables (CAT-5e or higher).
Note: When the total number of VAPs in the deployment exceeds 72, consult with
MobileAccess support.
The following figure shows the Multi-tier Dual-Band VE solution architecture.
Figure ‎1-3. VE Multi-Tier Basic Architecture
The Master VCU distributes the wireless services from the service provider’s equipment to the
Slave VCUs. At the Slave VCUs, the wireless services are converged with Ethernet service and
routed to the VAPs via the Ethernet LAN CAT-5e/6 cabling infrastructure.
The VAPs distribute the wireless services via integrated internal antennas or (optional) external
antennas and provide Ethernet connectivity to the LAN terminals.
1.2
System Elements
This chapter describes the interfaces of the VE Control Units and Access Pods.
1.2.1
VE Control Unit (VCU)
Capabilities and interfaces
The VE Control Unit can operate as a Master VCU, managing up to twelve VCUs, or as a Slave
VCU connected to up to twelve VAPs.
While operating as a Master VCU:




Interfaces to RF source(s) and to VCUs
Converges Wireless services and distribution to Slave VCUs
Slave VCUs and VAP management and control
Remote management of the entire deployment
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
While operating as a Slave VCU:
 Interfaces to Master VCU
 Converges Wireless services, Ethernet and PoE and interfaces to VAPs
 Management and control of connected VAPs
1.2.1.1
VCU Front Panel
The front panel supports the interfaces to the wireless services (two services – corresponding to
the two supported bands) and includes interfaces to VAPs or Slave VCUs (depending on the
configuration).
The front panel also interfaces to the Ethernet switch, includes a connector (VCU/VCH) for
receiving the wireless services from the Master VCU (in Master/Slave configuration) and the
management interface.
The following provides the front panel ports.
Management
Service 1
VCU/VCH
Port
Service 2
VAP Ports 1-4; 5-8; 7-12
Ethernet Ports 1-4; 5-8; 7-12
Figure ‎1-4. VCU Front Panel
Table 1: VCU Ports Description
Ports
Service1
Service2
Management
VE Access Pod Ports
1-4; 5-8; 7-12
Ethernet Ports 1-4;
5-8; 7-12
VCU/VCH
Reset
Description
RF connections (two wireless services) to the service provider RF
equipment (e.g. picocells). N-Type female connectors. Coax cables.
 EGSM-UMTS: Service 1 - UMTS, Service 2 - EGSM
 CELL-PCS: Service 1 - PCS, Service 2 – CELL
 DCS-UMTS: Service 1 – UMTS, Service 2 - DCS
RJ45 WEB management connection.
VAP/VCU port connections. RJ-45 connection to VAP/VCU through the
LAN infrastructure. CAT-5e/6 cables.
If VCU is connected as Master – these are connections to the Slave
VCUs.
If VCU is connected as Slave – these are connections to VAPs.
Ethernet port connections to Ethernet Switch. Ethernet cables (used
only in Slave VCUs).
Used for connecting a Slave VCU to the Master VCU in a multi-tier
deployment (connects to one of the VAP ports of the Master VCU).
N/A in current version.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
The following provides a description of the front panel LEDs.
VAP Status
LEDs
VCU/VCH LED
ACT LED
Service
LED
Service
LED
PWR LED
Table 2: VCU LEDs Description
LED
PWR
Description
Indicates whether the VCU receives power:
Green
- Power OK
Disabled
- No power received by VCU
ACT
VCU activity LED:
Solid Green
– During initialization
Blinking Green
– Normal system operation
Fast Blinking Green – User activated VCU Identify on this VCU
VAP Status (One LED per Indicates the status of the corresponding unit (VAP or VCU)
port)
Blinking Green
– Unit is initializing
Solid Green
– Normal operation of unit
Solid Orange
– Unit is faulty, or unmanaged. This can be
due to mismatch type, VoIP phone, etc.
Fast Blinking Green – User invoked “Identify” command on the
unit
Off
– No VAP or VCU connected to this port.
RF (One LED per
Indicates the status of connected RF capacity source:
Service)
Green
– Master VCU only. Normal RF level
Orange
– Master VCU only. RF level is either too low,
too high, or service has been turned off by
the user.
Off
– VCU is Slave.
VCU/VCH
Indicates the status of the connection to the Master VCU:
Off
– Master mode (not connected to VCU)
Blinking Green
– During Attachment process with Master VCU
Solid green
– Slave (IF-IF) mode and connected to Master
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
1.2.1.2
VCU Rear Panel
The rear panel includes the following: power switch, AC input, AUX alarms, and service
personnel connections.
Console
connector
AUX Alarms
Figure ‎1-5. VCU Rear Panel
PWR On/Off
switch
AC connector
Table 3: VCU Rear Panel Description
Connector
Description
Console
RS232 local connection for service personnel (D-Type 9)
Alarms
AUX alarms connections - see section ‎4.2
Power Input
Standard 3-pins AC power connector equipped with an ON/OFF switch.
90-264V AC, 47-63 Hz AC; 350W power consumption maximum.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
1.2.2
VE Access Pod (VAP)
Each VAP provides the following functions:

Antennas – distributes the wireless services signals. The antennas are internal, where external
(optional) antennas can also be connected.

Connection to Ethernet port – relevant when connected to jacks that provide an Ethernet
connection to a user terminal.
The VAP can be mounted/hung on the wall or placed on a flat surface (such as a desk).
The following figure shows the desktop VAP.
Blue LED (Activity and
Identify)
Green Led (Power)
External Antenna SMA
connector
External Antenna SMA
connector
Figure ‎1-6. VE Access Pod-Front
Table 4: VAP LEDs
LED
Power
Activity
Description
Solid Green
Off
Off
- Power supplied to VAP
- No power supplied to VAP
- No power supplied to VAP or Overall Status of VAP is
faulty
Blinking Blue
- Power on, VAP is initializing (connecting to VCU)
Solid Blue
- Power on, unit operating normally
Fast Blinking Blue - User invoked “Identify” command on corresponding VAP
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
The following figure shows the desktop VAP rear side and the underside view with the CAT-5e/6
patch-cord cable.
RJ-45 Connector
to VCU
RJ-45 Connector to
LAN terminal (e.g.
computer)
Figure ‎1-7. VE Access Pod-Rear
1.2.2.1
VAP Antenna Options
Two antenna options are available for VAPs:
 Integral internal antennas
 Connectors that interfaces to external antennas for special coverage requirements.
Note: By default, the VAP is set to transmit through the integrated internal antennas. To use the
external antennas connectors, select the “External Antenna” option in VAP Config-Service RF tab
of the VE Web GUI application (see 7
‎ .3).
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Overview
1.3
System Monitoring and Management
The MobileAccessVE system (Master VCU, Slave VCUs, and VAPs) is centrally managed via a
single Web connection to the Master VCU.
The basic screen in the GUI is the Config tab, which enables the user to view the system
topology and setup parameters, Control Units, and all Access Pods connected to the Control
Units.
Note: When locally connecting to a specific Slave VCU, only the VAPs connected to this VCU can
be monitored. However, when connected to the Master, the entire deployment can be
monitored.
1.3.1
Integration with an External Fault Management System
The MobileAccessVE system can be seamlessly integrated into any existing Fault Management
(FM) system that supports SNMP events. The Master VCU generates a SNMP event for each
relevant system alarm and forwards this trap to the pre-configured IP address of the external
Fault Management system.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
Installation Workflow
Installation Workflow
The following figure summarizes the main steps of the installation procedure:
Installation Workflow
1. Infrastructure Preparation
2. Installation Procedure
Plan the floor coverage and VAP locations
according to the type/density of the site.
Install the Master VCU in the IDF/telco shaft.
Check that Ethernet jacks are available
in all planned VAP locations.
Determine the communication rooms to which the VAP
infrastructure is connected (locations for the Slave VCUs).
Verify that all infrastructure requirements are met (includes
verifying that the jacks are wired to the patch panel in the
communication rooms).
Open a local session to the Master VCU and configure the system
parameters (IP, and service parameters: Central Frequency , Max
expected Pin).
Install the RF signal sources, connect them to the master VCU
(through passive interfaces) and check that the RF signals are
received by the VCU (i.e. that the RF LEDs are green).
Install the Slave VCUs and connect them to the Master VCU (verify
that the VCU/VCH LED is green, and RF LEDs turned OFF).
Connect the VCU VAP ports to the patch panel, and
the Ethernet Switch to the VCU Ethernet ports.
Install the VAPs and connect them to the Ethernet jacks. Connect
the Ethernet appliance (if exists) to the VAP. Check that the VAP is
operational (Blue LED lit). Check that Ethernet connection is OK.
Perform a “walk test” and verify coverage around the floor.
Met
Coverage?
No
Change VAPs locations or
add VAPs
Yes
Complete
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
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Infrastructure Requirements and Layout Planning
Infrastructure Requirements and Layout
Planning
3.1
General information on Location and Connections

Service provider’s RF equipment - Macrocell, Microcell, Picocell, Femtocell, BDA, etc.
connects to the VCU through a passive interface.

VCUs:

Master VCU installed at the main IDF/telco cabinet and connected to all VCUs.

Slave VCUs installed at the IDF/telco cabinet of each covered floor and connected to
the Master VCU, the Ethernet switch, and the VAPs through the cabling patch panel.

Wireless service signals from Master VCU to VCUs – routed through dedicated Ethernet
CAT-6/7 cabling.

Wireless service signals from VCUs to the VAPs – routed through existing Ethernet CAT5e/6 cabling infrastructure.

VAP location and mounting – wall mounting or desk mounting. Connection to existing
Ethernet jack (and external antenna if required).

VAP power source - No power connections required. VAPs are power fed from VCU using
PoE (Power over Ethernet) technology.
Figure ‎3-1. VE Multi-Tier Basic Architecture
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
11
Infrastructure Requirements and Layout Planning
3.2
Infrastructure Requirements
Ethernet standards specify that the maximum distance between an Ethernet switch and an
appliance (computer, WLAN AP etc) should not exceed 100m (300ft). Therefore, when VE
shares the IT LAN, the maximum distance for a given cable run cannot be longer than 100m
(300ft) between the Ethernet switch and appliance, including all patch cords (from switch to
VCU, from VCU to patch panel, from RJ-45 outlet to VAP, and from VAP to appliance).
Typically the horizontal cabling system will be connected to patch-panels in the communication
rooms. The entire cabling system, including the patch panels and patch cords, should adhere to
the CAT-5e/6 standard. Specifically all pairs of the CAT-5e cable should be wired in the patch
panels (and patch cords).
1. IDF/Telco closet space for one or more VCUs depending on the number and locations of the
installed VCUs: (48.3cm x 51.3cm x 8.88cm) per VCU.
Note: When planning the IDF/telco shaft, take the RF equipment (picocell/microcell or BDA)
and the VCU into consideration.
2. 350 Watts of AC power to the VCU IDF/Telco closet.
3. Building infrastructure:

CAT-5e/6 cabling, Shielded Twisted Pair (STP)

24 AWG minimum diameter for CAT-5e cabling

Dedicated CAT-6/7 STP cable from Master VCU to Slave VCUs with run lengths NOT
exceeding 100m (300ft) and no shorter than 10m (33ft).

CAT-5e/6 STP cable from VCU to each VAP with run lengths NOT exceeding 100m
(300ft) and no shorter than 10m (33ft). VAPs can be connected over existing CAT-5e/6
cabling infrastructure and existing Ethernet jacks without affecting the LAN.
Note: Verify with the IT department that the existing cables can support the VE installation.
If available, review the infrastructure documentation to determine cable types and lengths.
If the infrastructure documentation is not available, attempt to visually identify the cable
type. Depending on the cable vendor, the cable type may be listed on the cable sheath. It is
recommended to use a Fluke cable tester to measure the cable length of the most remote
VAPs.
4. Master VCU Cable Connections:

2 x N-type female, 50 ohm interfaces to carrier equipment

Up to 12 x RJ-45 interfaces to Slave VCUs

1 x RJ-45 interface to Management

1 x D-Type 9 pins RS-232 interface for local craft

1 x D-Type 15 pins interface for External Alarms (dry contacts)
5. Slave VCU Cable Connections

1 x RJ-45 interface to Master VCU (not used in small single-tier deployments)

12 x RJ-45 interfaces to VAPs

12 x RJ-45 interfaces to Ethernet Switch for LAN service

1 x D-Type 9 pins RS-232 interface for local craft
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Infrastructure Requirements and Layout Planning
3.3
Coverage and Installation Planning
Note: The following section provides information required for planning the VAP installation on a
single floor. In a multi-tier installation, this procedure is performed for each individual floor.
The maximal coverage area of each VAP is affected by the density and type of environment
being covered. Therefore, it is recommended to determine the location in two phases:

Plan the ideal location of each VAP in order to achieve complete coverage of the floor.

Select the exact location according to the location feasibility, where each VAP unit may be wall
or desk mounted and an option for an external antenna is available.
The supplied services (wireless only or Ethernet and wireless) depend on the jack to which the
VAP is connected:

If the jack supports an active Ethernet connection, the VAP will distribute LAN traffic along
with the wireless service. For more information see section ‎4.3.1.

If the jack is not currently active (not connected to an Ethernet switch), the VAP will distribute
only the wireless services.
This section provides information on coverage criteria in various types of environments (Open,
Standard, Dense and Merged) and provides rules-of-thumb for various installations of the VAPs.
Note: Section ‎3.4 provides a detailed example of installation planning in various types of
environment. It is recommended to review this example after reading this section.
3.3.1
Types of Environments
This section describes the different types of installation environments and provides guidelines for
best coverage of each type of space.
The coverage guidelines in this section are conservative “rule of thumb” estimates of RF
coverage per VAP, meant to be used in scenarios in which detailed designs are not performed.
When the coverage layout is designed, the coverage per VAP is expected to increase by up to
33%. Coverage estimates in this section assume 25% overlap between the coverage areas of
neighboring VAPs to ensure robust, full coverage throughout the enterprise with no “dead
zones”.
The coverage guidelines in the following tables are provided for the higher frequency bands
(UMTS & PCS). The lower frequency bands (DCS, EGSM & CELL) are omitted from the tables
since coverage in these bands will be better than that of the higher frequency bands. The
coverage of a dual-band system will be determined by the higher frequency band (i.e. PCS for
CELL/PCS and UMTS for EGSM/UMTS and DCS/UMTS).
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Infrastructure Requirements and Layout Planning
3.3.1.1
Standard Environment
A traditional office environment with offices, hallways and scattered cubicles.
Table 5: Standard Environment Installation Distances
Band
PCS
PCS
UMTS
Technology
CDMA or GSM
WCDMA
WCDMA
Downlink Frequency
1900 MHz
1900 MHz
2100 MHz
Signal Propagation from VAP
67 feet (20.5 m)
64 feet (19.5 m)
57.5 feet (17.5 m)
Recommend spacing between VAPs
134 feet (41 m)
128 feet (39 m)
115 feet (35 m)
Recommended maximum distance
67 feet (20.5 m)
64 feet (19.5 m)
57.5 feet (17.5 m)
of VAPs from outer walls
Coverage Area per VAP
14,250 sqft (1,324 sqm) 12,750 sqft (1,185 sqm) 10,425 sqft (969 sqm)
3.3.1.2
Open Environment
An environment with minimal obstacles (e.g. walls). This type of space can be a large
conference or meeting room, cubical areas, lobby, or atrium.
Table 6: Open Environment Installation Distances
Band
Technology
Downlink Frequency
Signal Propagation from VAP
Recommend spacing between
VAPs
Recommended maximum
distance of VAPs from outer
walls
Coverage Area per VAP
3.3.1.3
PCS
CDMA or GSM
1900 MHz
90 feet (27 m)
180 feet (55 m)
PCS
WCDMA
1900 MHz
82.5 feet (25 m)
165 feet (50 m)
UMTS
WCDMA
2100 MHz
67 feet (20.5 m)
134 feet (41 m)
90 feet (27.5 m)
83 feet (25 m)
67 feet (20.5 m)
25,425 sqft (2,362 sqm) 21,350 sqft (1,983.5 sqm) 14,250 sqft (1,324 sqm)
Dense Environment:
A dense environment consists of a relatively large amount of walls, offices, equipment, tall file
cabinets, bookshelves, and other items that could potentially impact the wireless signal.
Examples include dense offices, hospitals, and manufacturing spaces.
Table 7: Dense Environment Installation Distances
Band
PCS
PCS
UMTS
Technology
CDMA or GSM
WCDMA
WCDMA
Downlink Frequency
1900 MHz
1900 MHz
2100 MHz
Signal Propagation from VAP
64 feet (19.5 m)
60 feet (18 m)
45 feet (13.5 m)
Recommend spacing between
128 feet (39 m)
120 feet (36 m)
90 feet (27.5 m)
VAPs
Recommended maximum distance
64 feet (19.5 m)
60 feet (18 m)
45 feet (13.5 m)
of VAPs from outer walls
Coverage Area per VAP
12,750 sqft (1,185 sqm) 11,250 sqft (1,045 sqm) 6,300 sqft (585 sqm)
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Infrastructure Requirements and Layout Planning
3.3.1.4
Combination of Environments
In areas with a combination of environments, place VAPs on the border between the different
environment types slightly closer to the denser area.
For example, in a cubical area with the outside wall having offices, simply locate the VAPs a little
closer to the outside offices to provide coverage through the office walls. (See VAPs 11 and 13 in
the floor plan map in section ‎3.4.3.). To ensure maximal coverage, VAPs can be re-located or
added. If a coverage gap is detected, the VAPs can be re-located until coverage gaps are filled.
3.4
Planning VAP Layout
The following section describes the steps of planning VAPs along the covered floor. At the end of
this section an example of a planning map is provided.
Note: It is highly recommended to use a floor plan when planning the VAPs locations.
3.4.1
RF Coverage Factors
It is important to note the type of factors that can severely impact RF coverage, and should be
avoided:
3.4.2

Metallic Structures such as elevators, high file cabinets, and some moveable metallic
partitions severely degrade RF signals. All efforts should be made to locate VAPs in front of, or
above metallic objects (desks, filing cabinets) to allow the signal to propagate.

Wall Materials such as concrete, tile, and cinderblock, as well as bathroom fixtures typically
have fairly high signal attenuation and should be considered as dense spaces.

Types of Glass that have metallic coatings can affect RF coverage, typically exterior or
mirrored. However this issue is not normally encountered inside a building.
Mapping Locations
To map the VAP Locations
1. Map out the available Ethernet jack locations and mark all CAT-5e/6 drop locations on the
floor plan map.
TIP: The size and number of the ceiling tiles can be used to measure distances.
2. Using the floor plan and the VAPs coverage guidelines (as given in section 3
‎ .4.3), mark
approximately where you would like to place each VAP in the facility.
VAPs may be added (or removed) at anytime for optimal coverage.
3. For each jack being used to connect a VAP, check if the jack is already connected to the
Ethernet switch. .
4. Connect the Ethernet cables corresponding to the selected jacks according to section 4
‎ .3.1.
5. It is also recommended to check the area where each VAP will be installed to ensure the
installation is feasible.
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Infrastructure Requirements and Layout Planning
3.4.3
Optional Directional Antennas
Each VAP has an integrated internal antenna that provides isotropic radiation. To prevent
interference and improve coverage, connect directional antennas to VAPs installed near outer
walls. The VAP antenna parameter must be set accordingly via the Web GUI – see 8
‎ .3.
3.4.4
Installation Plan Example
The Following figure shows a floor plan map with all required marks:
Figure ‎3-2. Floor Plan Example
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Infrastructure Requirements and Layout Planning
Notes:

The red VAP coverage circles have an approximate radius of 45, 60 and 70 foot (14, 18 and
21 meters) for the small, medium and large circles respectively. Diagram is drawn according
to the guidelines for UMTS service, given in section ‎3.3.1.

VAP 3 is surrounded by the bathroom and stairwell which are considered dense objects and
would reduce coverage in that area by the other VAPs.

VAP 5 is an example of a unit that provides good coverage down the hallways in an Open
Environment.

VAPs 11 and 13 are placed closer to the offices to provide better coverage to them, but on the
open side will actually cover a much greater area. This is why the coverage is larger and
shown here more as an oval than a circle.

The area between VAPs 7 and 14 would probably be the lowest coverage spot in the building
because of the bathrooms and stairwell on either side. If after the system is installed, this
area is still a little low on coverage, a VAP can be added, but it may also be covered by VAP
14.
Note: The plan can be modified at any time by moving the units around or by adding units.
The following figure depicts an actual measured quantified coverage of a floor area planned
according to the above rules.
Figure ‎3-3. Distributed VAPs propagation, 12dBm output power @ 1.8 GHz
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VCU Unit Installation and Provisioning
VCU Unit Installation and Provisioning
This section describes the installation and configuration procedures for VE Control Units (VCU)
located on each floor. These should be performed only after planning the floor coverage and
installation locations, as described in the previous sections.
The VE VCU Kit includes:
Table 8: VCU Kit
Description
Unit
Dual-Band VE Control Unit (VCU) Kit
Power Cord
VE SW CD
Local Configuration Cable (crossed RJ45 cable)
Brackets for securing the VCU to a 19”
rack (shipped assembled to the VCU)
4.1
Installation of Master VCU
The VE Control Unit can be installed as a Master VCU and control up to (12) Slave VCUs and is
installed in the main IDF/telco closet. This section describes the Master VCU installation
procedures.
1. Install the Master VCU in the main Telco closet. The Master VCU can be installed in a rack,
placed on a shelf, or secured using the supplied bracket.
2. Apply power to the Master VCU and verify that the PWR LED is lit. Also verify that the unit
ACT LED completes initialization (blinking light) and shows a solid green light.
3. Connect (or request the service provider’s service personnel to connect) the provider’s
signal source (Macrocell, Microcell, Picocell, or BDA etc.) to the Master VCU front panel
RF ports (through passive interface). Power on the signal sources.
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VCU Unit Installation and Provisioning
Note: The RF Source LED (see following figure) of the connected port on the Master VCU
should be lit GREEN, indicating that the Master VCU senses the RF signal from the source at
the expected level (according to Max Expected Pin). After connecting the capacity source, if
the LED remains RED verify that the Max Expected Pin is configured properly and service is
enabled.
4. Connect the Master VCU VAP ports to the Slave VCUs VCU/VCH ports via the patchpanel that feeds the dedicated CAT-6/7 cabling system.
VAP Status
LEDs
RF ports
ACT LED
VAP Ports 1-4; 5-8; 7-12
Note: When functioning as a Master VCU,
the control units’ Ethernet Ports are
not relevant and should not be used.
NOTE: After the Slave VCUs are connected (according to section ‎4 ), verify that that the Master
VCU VAP Status LEDs which correspond to the connected Slave VCUs complete initialization
(blinking light) and show a solid green light.
4.2
Auxiliary Connections
The auxiliary connections are performed through the Master VCU rear panel Alarms port. See
following figure.
Alarms port for auxiliary
connections
4.2.1
Alarm Output Connections
The controller can provide Major and Minor Output Alarms. These alarms can be connected
directly to either the auxiliary input of the Base Station or to any additional dry-contact
application.
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VCU Unit Installation and Provisioning
A Major Alarm is generated when there is an alarm condition in one or more VCUs, while a Minor
Alarm is generated when there is an alarm condition in one or more of the VAPs.
Note: If only one alarm is required (Minor or Major) an external connection of a wire jumper
between pins 8 and 13 is necessary (normally closed).
Connect the relevant alarms according to the connector pinout below.
15
11
12
13
Major Alarm
Minor Alarm
Table 9. Alarms Connector – used pins
8 – Major Error Signal (normally closed)
7 – Minor Error Signal (normally open)
11 – Major COM
12 – Minor COM
15 –Major Error Signal (normally open)
13 – Minor Error Signal (normally closed)
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VCU Unit Installation and Provisioning
4.3
Installation of Slave VCU
1. Install the Slave VE Control Unit (VCU) in the Telco closet corresponding to the floor being
covered. The Slave VCU can be installed in the rack using the supplied bracket in the IDF
closet. Apply power to the Slave VCUs and note that the VCU PWR LED is lit. Note that the
unit ACT LED completes initialization (solid light) and shows a blinking green light. See
Figure 4
‎ -1.
PWR LED
VCU/VCH LED
RF Source LEDs
(one per service)
Figure ‎4-1. VCU PWR, RF and VCU/VCH LEDs
2. Connect the Slave VCU front panel VCU/VCH port to the Master VCU VAP port via the
patch panel using dedicated CAT6 cables. Verify that the VCU/VCH LED completes
initialization (blinking light) and shows a solid green light. The RF LEDs (of both services)
should turn OFF.
Figure ‎4-2. Master and Slave VCU Connections
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VCU Unit Installation and Provisioning
3. Connect the Slave VCU VAP ports to the patch-panel that feeds the existing structured CAT5e/6 cabling system.
4. According to VAPs layout plan (as explained in section 3
‎ .4.2) connect the Ethernet switch
cables (see section 4
‎ .3.1 for more detailed explanation).
 If the requested jack is already in use, disconnect it from the Ethernet switch and reconnect it to the corresponding Ethernet port in the Slave VCU front panel.
4.3.1
Connections of VAP Ethernet Cables
For VAPs installed on currently ACTIVE Ethernet ports, shift the relevant Ethernet LAN
connections as follows.
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VCU Unit Installation and Provisioning
For VAPs installed on currently INACTIVE Ethernet ports, connect as follows.
NOTE: After the Slave VCUs are installed and connected to the correct ports in the patch panels,
please proceed with the VAP installation as described in chapter ‎5 . However, it is recommended
to complete the VCU provisioning first (see section ‎4.3.2) because when installing the VAPs they
will instantly provide the wireless service (and the installer will be able to check the coverage).
4.3.2
Operation with LAN utilizing Power over Ethernet (PoE)
Power over Ethernet (PoE) is a technology that enables passing electrical power over the
Ethernet cabling. Power can either come from a PoE-enabled Ethernet device (e.g. switch) or
from a “mid-span” device built specifically for "injecting" power into the Ethernet cabling.
PoE can operate over two different pairs in a CAT-5e/6 cable. These two methods are referred to
as “alternative a” and ”alternative b”. All PoE compatible appliances, such as WLAN APs and IP
Phones, support both alternatives and automatically detect and use the power on the
appropriate pairs (alternative a or b).
MobileAccessVE supports sharing LAN infrastructures that use either 802.3af PoE or 802.3at
PoE.
In the current release MobileAccessVE supports operation with “alternative a” PoE.
Note: Future enhancements will support coexistence with “alternative b” PoE. If this is currently
required, consult MobileAccess.
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VCU Unit Installation and Provisioning
4.4
Provisioning the VE Control Unit
This chapter describes how to set the basic parameters required for operation and remote
management of the Master VCU using the Web GUI. The configuration dialogs are fully
described in Chapter 6
‎.
The Master or Slave mode is automatically detected according to the VCU's physical connection.
If a connection to another VCU is detected, the VCU will be identified as a Slave, otherwise it will
assume the role of a Master.
Notes:
1. The initial configuration of the Master VCU is performed via local connection using a crosscable and connecting to VCUs default IP address. After performing the initial configuration
and assigning the Master VCU an IP address, the system can be connected, monitored, and
configured via a remote management connection.
2. The configuration and management of all of the system units (VCUs and VAPs) is performed
via local or remote connection to the Master VCU unit.
4.4.1
Configure the Computer IP Parameters
Configure the computer local LAN connection to operate in the same subnet as the default VCU
IP address. Note that the procedure may vary slightly depending on the operating system
installed on your computer. The following procedure is for Windows XP.
To configure the computer’s IP parameters:
1. Click the Start menu and choose Control Panel.
2. In the Control Panel, click Network and Internet Connections.
3. Click Network Connections and then double-click Local Area Connection.
The Local Area Connections Properties dialog box appears with the General tab displayed by
default.
4. In the Items list, select “Internet Protocol (TCP*IP)” and click the Properties button.
5. The “Internet Protocol (TCP/IP) Properties” dialog appears.
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VCU Unit Installation and Provisioning
NOTE: The Master VCU is supplied with the default IP address 192.168.1.1.

In order to communicate with the unit, it is necessary to assign your computer a Static
IP address in the same subnet: 192.168.1.2 to 192.168.1.250.
(i.e. 192.168.1.9 as shown in the example).

Define the subnet mask as shown: 255.255.255.0
6. Click OK.
7. The computer communication parameters are now defined and you can open a session to
the Master VCU and provision the unit.
4.4.2
Provisioning the Master VCU Unit
1. Perform a local connection to the Master VCU unit by connecting the Master VCU front panel
Management port and a laptop computer.
2. Open a web browser and type the Master VCU IP address in the address bar (Default:
192.168.1.1).
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VCU Unit Installation and Provisioning
The Login window appears.
3. Type the User Name “engineer” and enter the Password “eng”.
The MobileAccessVE Web GUI appears.
Main Menu
Bar
Network
Topology Tree
Sub-tabs
that
correspond
to each
main tab
4. Choose the Management tab in the main menu bar and click the IP Settings tab on the
side bar.
IP Settings
Modify button
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VCU Unit Installation and Provisioning
Note: See section ‎6.4 for a description of the Management tab.
5. Click the Modify button to define the STATIC IP Address according to existing LAN.
Note: After the initial IP configuration, the Master VCU can be accessed remotely via
Ethernet.

Set the Static IP address parameter (DHCP is not currently available)
Default definitions:

•
The Default IP Address : 192.168.1.1
•
The Default Subnet Mask: 255.255.255.0
•
The Default Gateway: 192.168.1.254
Click OK.
6. Log out and then log in again with the new IP settings.
7. Select the Config tab in the main menu bar.
Note: See section ‎6.3 for a complete description of the Config tab.
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VCU Unit Installation and Provisioning
8. The Master VCU appears in the Network Topology Tree as VCU-M. Select the Master VCU
by clicking on it.
Config Tab
Master VCU
9. Before configuring the Master VCU it is recommended to give the unit an indicative name. To
assign the Master VCU an indicative name:

Select the Module Info Tab and click the Modify button.
Click Modify
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VCU Unit Installation and Provisioning

Type the unit name (up to 17 alpha-numeric characters) in the Controller Name dialog and
click OK.
10. Set the RF parameters for each connected service (up to two). Each service
(Service1/Service2) is configured through its’ corresponding tab. To configure the service RF
parameters:

Select the Service RF tab (Service1 RF/Service2 RF) of the service being configured.
Modify button
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VCU Unit Installation and Provisioning

Click Modify and enter the DL central frequency for each service according to the following
ranges:
•
EGSM: 925 – 960 MHz
•
UMTS: 2110 – 2170 MHz
•
PCS: 1930 – 1990 MHz
•
PCSG (including G block): 1930 – 1995 MHz
•
CELL: 869 - 894 MHz
•
DCS: 1805 – 1880 MHz
Note: The Service DL CF dialog displays the relevant range for each service.

Click OK.

Define Max expected power of BTS (0-33dBm)

Define UL system gain for each service (5 to -15dB)
Notes:
1. Max expected Pin and Service CF parameters are service dependent and can be obtained
from your service provider.
2. The remaining parameters are predefined to their default values. (Service Bandwidth is
set to 15 MHz for EGSM, UMTS and CELL and to 20 MHz for DCS and PCS).
3. Any updates of the service Central Frequency definition is sent to all connected VAPs.
11. To verify proper operation of the system, refer to the Alarms sub-tab (in the Config tab).
See following figure.
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VCU Unit Installation and Provisioning
12. Verify that all the alarms are GREEN. Refer to the alarm descriptions in the table following
the figure below.
13. Mask irrelevant alarm conditions to avoid having them reflected to the overall status of the
unit.
Alarm
Service 1 DL RF Pwr Low
Description
Service 1 DL RF Pwr High
RED - the input power exceeds the maximum expected Pin
by more than 3 dB.
Service 1 Service Off
Service 2 DL RF Pwr Low
User has disabled Service 1
Service 2 DL RF Pwr High
RED - the input power exceeds the maximum expected Pin
by more than 3 dB.
Service 2 Service Off
CU Faulty
User has disabled Service 2
RED - VCU fault. Remove and re-apply power to VCU. If
problem persists, replace VCU.
Temperature of unit exceeds normal range.
Red – Mismatch of services (e.g. CELL/PCS VAP connected
to EGSM/UMTS VCU, VCU connected to slave VCU etc.)
Cable (between VCU to VAP, or between Master to Slave),is
too long (over 100m/300ft)
Indicates Fault (RED) level or GREEN if there are no faults.
Over Temperature
Mismatch
Adjust
Overall Status
RED - DL RF Power is lower by 15dBm (or more) from the
Max Expected Pin.
RED - DL RF Power is lower by 15dB (or more) from the
Max Expected Pin.
For Example
If the Dual-Band system is currently only being used to provide one service (while the
other service is disabled), the “Service Off” alarm can be masked (disabled).
In the example below, the left dialog shows the alarm response if the Service 2 alarm is
NOT masked (enabled). In that case the Overall Status will be RED indicating a fault.
If the Service 2 alarm is MASKED (disabled), then the LED for the alarm will be RED; but,
the Overall Status will be GREEN – showing NO Fault.
Service2
Service
Off alarm
masked
(disabled)
Service2 Service
Off alarm
unmasked
(enabled)
Overall status RED
- accordingly
Figure ‎4-3. Service2 Service Off Alarm – Not Masked
Figure ‎4-4. . Service2 Service Off Alarm –Masked
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VCU Unit Installation and Provisioning
In Figure 4-4 above, the alarm condition for “Service2 Service Off” actually exists, while the
masking prevents this condition from affecting the overall status of the system and therefore the
Overall Status led below is green.
Note: To briefly check the VCU status, click on the VCU name in the Topology Tree. The VCU
icon will appear, showing the LEDs status.
Master VCU icon
4.4.3
Provisioning the Slave VCUs
Note: The Slave VCUs management and configuration is performed through a remote connection
to the Master VCU, via the web management. Before provisioning the Slave VCUs verify that the
Master VCU unit, to which it is connected, has been provisioned (see section ‎4.4.1).
The Slave VCU RF parameters are set via the Master VCU, therefore there is no need to
configure the RF parameters individually for each connected Slave VCU. It is recommended to
assign each Slave VCU an indicative name.
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VCU Unit Installation and Provisioning
To assign a name to a Slave VCU:
1. Connect to the Master VCU unit (either locally as explained in section ‎4.4.1 or remotely) and
select the Slave VCU to be provisioned from the Network Topology Tree.
Selected Slave
VCU-
Each VCU has a default name of the form “VCUPx-name”, where:

Px - Master VCU port number to which the Slave VCU is connected

Name - user-defined name
2. To assign the Slave VCU an indicative name:

Select the Module Info Tab

Click the Modify button
Click Modify

Type the unit name (up to 17 alpha-numeric characters) and click OK.
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VAP Installation and Provisioning
VAP Installation and Provisioning
This section provides a description of the VE Access Pods (VAPs) installation, verification, and
monitoring procedures.
5.1
VAP Installation
The VAPs installation procedure consists of connecting each VAP to the Ethernet jack in the
appropriate location to provide optimal coverage (see sections 3
‎ .4 and 5‎ .1.2).
5.1.1
VAP Kit Contents
The Dual-Band VE Access Pod (VAP) Kit includes:
Note: VAPs are provided with two mounting options: Desk Mount and Wall Mount.
Table 10: VAP Kit
Kit Items
UNIT
VE Access Pod (VAPs)
Wall Mount Adaptor (with double
sided sticky tape located on rear for
fast installation)
Front
Rear – showing tape
Desk Mount Adaptor
8 Screws:
o 4 Short Screws – for securing
adaptor to pod
o 4 Longer Screws – for securing
wall mount adaptor to the wall
(“anti-theft” installation)
Long screws
Short screws
RJ-45 Jumper Cable
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VAP Installation and Provisioning
5.1.2
VAP Locations and Mounting
It is recommended to place the VAPs on top of desks, cubical walls, filing cabinets, or higher on
walls so as to maximize the provided coverage per VAP.
Note: Mounting a VAP beneath a desk or in another secluded location (e.g. office corner)
decreases the effective coverage of the VAP increasing the need for a higher number of VAPs to
cover the same area.
When installing the VAPs, consider the following:

Placing units in an open area.

Availability of CAT-5e/6 infrastructure.

The VAPs plug into standard (RJ-45) Ethernet connection jacks.

If the jack being used is already connected to Ethernet switch. For more information see 3
‎ .4.2
and ‎4.3.1.

Aesthetics of the VAP location.
5.1.2.1
Desk Mount
Note: All components (adaptor, screws, and cables) are included in the VAP Kit.

Place the VAP on the Desk Mount.

Secure the Desk Mount adaptor to the VE Access Pod using the (4) short screws.

Connect the RJ-45 jumper cable (CAT-5e/6) to the VAP’s RJ-45 connector.

Place the VAP on a flat surface according to the planned location.

Plug the other end of the cable into the VCUs (RJ-45) Ethernet jack.
 When using an external antenna, connect the Ext. Antenna SMA connector(s) to the external
antenna(s). This option must be SW configured via the web GUI. (Note: Internal antenna is
enabled by default).
Note: The maximum external antenna gain should not exceed 10 dBi.

Verify that the VAP receives power and connects to the VCU via the LEDs on the unit (both
the GREEN LED and the BLUE LED should be lit).
Assembly - Rear View
Assembly - Front View
Access Pod
Activity –
Blue LED
Pwr –
Green LED
Desk Mount Adaptor
Ext. Antenna SMA
connectors*
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RJ-45 to
computer
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VAP Installation and Provisioning
5.1.2.2
Wall Mount
Note: All components (adaptor, screws, and cables) are included in the VAP Kit.

Attach the VAP’s wall mount adaptor to the wall in the planned location, using the double
sided sticky tape located on the rear or secure it using the longer screws.

Place the VAP on the Wall Mount.

Secure the Wall Mount adaptor to the VE Access Pod using the (4) short screws.

Connect the RJ-45 jumper cable (CAT-5e/6) to the VAP’s RJ-45 connector.

Plug the other end of the cable into the VCUs (RJ-45) Ethernet jack.
 When using an external antenna, connect the Ext. Antenna SMA connector(s) to the external
antenna(s). This option must be SW configured via the web GUI. (Note: Internal
antenna is enabled by default).
Note: The maximum external antenna gain should not exceed 10 dBi.

Verify that the VAP receives power and connects to the VCU via the LEDs on the unit (both
the GREEN LED and the BLUE LED should be lit).
Blue LED
Green LED
Access Pod
5.2
Wall Mount
Adaptor
Assembly
Verifying Coverage
Verify coverage in the areas, adding and moving VAPs for optimal coverage according to the
principles described in 3
‎ .3.
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VAP Installation and Provisioning
5.3
Naming the VAPs, Verifying Connections and
Monitoring
The VAPs are auto-discovered by the VCU and can be monitored via a remote or a local
connection (to the Master VCU). The VAPs are auto-configured by the VCU without user
intervention (no configuration procedure is required). However, if you wish, you may assign
each VAP an identifiable name corresponding to its physical location.
Note: See section ‎6 for full explanation about navigating the MobileAccessVE Web GUI
application.
1. If a session in not already open to the MobileAccessVE Web management application, open
a session to the Master VCU according to section 4
‎ .4.1.
2. Select a VAP from the Network Topology Tree.
Each VAP has a default name of the form VAP Px-name where:

Px – Number of Slave VCU port to which the VAP is connected

Name - User-defined name
3. In the Network Topology Tree under the Control Unit, verify that a GREEN (or RED) circle is
displayed for each connected VAP.
Connected VAP

If a VAP is not green, select the VAP from the network topology tree. Then select the
Config tab. Refer to the Alarms tab work area. The alarms for the selected VAP are
displayed.
Note: VAP alarm mask is saved in the VCU, associated with the port to which the VAP is
connected. In case you replace the VAP, the newly installed VAP will automatically be set
with same alarm mask.
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VAP Installation and Provisioning
4. Refer to the Config Module info tab.
5. Assign each VAP a name as follows:
Click Modify button to
assign name

Click the Modify button

Type the unit name (up to 17 alpha-numeric characters) and click OK
6. When required to transmit the RF signal through a connected external antenna:

Refer to the Service 1 RF and/or Service 2 RF tabs

Enable the External Antenna option
Note: If the external antenna option is not enabled, the signal will be transmitted via the
integrated internal antenna, by default.
7. Verify the system connections according to the following section (section 6
‎ ).
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Navigating the Web Access Application
Navigating the Web Access Application
The MobileAccessVE Web management application is accessed through any standard web
browser connected to the Master VCU via a network within the same subnet as the Master VCU
or a different subnet which is routable.
6.1
Opening a Session and Authentication Levels
After the initial configuration (as explained in 4
‎ .4.1) the MobileAccessVE system can be accessed
via the network.
To access the system:
1. Open a web browser. In the address bar type the Master VCU’s IP address as you set it in
the Master VCU configuration operation (see section ‎4.4.1).
2. The Login pane appears.
Enter your User Name and password. The following authentication levels are available:
Level
operator
engineer
admin
Default
Password
oper
eng
ma98
Access
This user has Read Only access.
This user has access to basic configuration options.
This user has Field Engineer permissions, in addition
to access to changing passwords.
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Navigating the Web Access Application
6.2
About the MobileAccessVE Web Access Window
The MobileAccessVE Web window includes six main tabs that provide access to the applications’
main options. Here the Config tab is displayed by default.
Note: The Monitor, Events, Setup, and Help tab are future options.
The appearance of the each screen varies according to the tab displayed. The Main Menu Bar
tabs are:

Config(uration) – Displayed by default upon login. Provides the selected units’ configuration
parameters and alarms

Management - Provides upgrade, IP configuration and security options
Both of these tabs are described in detail in the following sections
Menu bar
Sub-tabs
corresponding
to menu bar
options
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Navigating the Web Access Application
6.3
Configuration Tab
The Configuration tab provides the general information and service RF parameters for
configuration of the units appearing in the Network Topology tree.
To access a VCU Configuration tab
On the left hand side of the window select a Master VCU/Slave VCU from the network topology
tree. Select the Configuration tab from the menu-bar. The information and parameters
displayed in the Configuration sub-tabs vary depending on whether a VCU or VAP is selected in
the topology tree.
The Configuration tab is divided in to three main areas:

Network Topology Tree – Displays the system units (Master VCU, Slave VCUs and VAPs) and
their status

Display Area – Displays the icon of the selected unit including the LED statuses

Work Area – Displays the Module Info, alarms, and RF tabs corresponding to the unit selected
in the topology tree (Master VCU, Slave VCU or VAP)
Configuration tab
Selected VCU
VCU Icon display
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Navigating the Web Access Application
6.3.1
Network Topology Tree
The Configuration Network Topology Tree appears on the left hand side when the Config tab is
selected, and displays the Master VCU, Slave VCUs, and VAPs in two levels:

First Level – VCU

Second Level – Up to 12 VAPs
Note: The root is MobileAccess VE.
Root
Master VCU –
first level
VAP – second level
Each unit is assigned a Type Px-name:

Type – VCU-M, VCU or VAP (for Master VCU, Slave VCU or VE Access Pod)

Px - VCU port number

Name – user defined
Each unit is displayed with a colored bullet that indicates its’ status:
Color
Green
Red
Indicates
OK
Alarm Condition
The root (the entire MobileAccessVE site) is also associated with a colored bullet that indicates
the overall status of the deployment:
Color
Green
Red
Indicates
OK
Alarm Condition in one or more VCUs or VAPs
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Navigating the Web Access Application
6.3.2
Configuration Display Area
When selecting an element (Master VCU/Slave VCU or VAP) in the network topology tree, an
icon representing the unit is displayed in the Configuration tab display area.
Icon display
area
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Navigating the Web Access Application
6.4
Management Tab
The Management tab provides user administrative management options and includes the submenu tabs:

Firmware – Used for upgrading/downgrading SW to VCUs

Distribute – Used for distributing the upgrade/downgrade SW files to the VAPs

Security – Used for changing user passwords

SNMP Config – Used for defining the SNMP communities and trap destinations

IP Settings – Used for viewing and modifying the network parameters

Sys(tem) Log – N/A
The following figure shows the Management screen with the menu options on left.
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VCU Monitoring and Configuration
VCU Monitoring and Configuration
7.1
Viewing VCU General Information
The VCUs general information (such as unit name and SW versions) can be viewed in the Config
Module Info sub-tab.
To view VCU general information

Click the Config tab from the main menu and select the VCU from the network topology tree.
The Module Info sub-tab is displayed by default.
The following information is displayed:
Field
Name
Description
User defined name for system element (up to 17 characters)
Serial Number
Factory set ID number
Product Revision
Revision number of VCU/VAP
SW Active Version
Version of the SW currently being used to manage and monitor
the system
SW Inactive Version
Version of other system SW version not in use
Identify Button
Enabling this option enables finding the physical location of the
selected element (see ‎10.1). When this option is set to ON, the
LEDs on the corresponding VAP/VCU flickers.
Reset Button
SW reset of the unit
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VCU Monitoring and Configuration
7.2
Viewing VCU Alarms
The alarms displayed in the Alarms tab correspond to the VCU (Master/Slave) selected in the
topology tree. When a VCU element is selected in the topology tree, the Alarm tab displays the
main alarms in the unit.
To view VCU Alarms
In the Topology Tree select the Control Unit (VCU) then click the Config(uration) tab in the
menu bar located at the top of the window. Refer to the VCU Alarms and Mask sub tab.
If one or more alarms occur, the corresponding Status indicator will be illuminated in RED. If the
VCU is OK and no fault occurs, the Overall Status indicator will show GREEN.
Alarm
Description
Service 1/2 DL RF Pwr Low
DL RF Power is lower by 15dBm (or more) from the Max Expected
Pin
Service 1/2 DL RF Pwr High
The input power exceeds the maximum expected Pin by more
than 3dB
Service 1/2 Service Off
User has disabled the service
Mismatch
Mismatch of services (e.g. CELL/PCS VAP connected to
EGSM/UMTS VCU, etc.)
Adjust
Cable (between VCU to VAP, or between Master to Slave),is too
long (over 100m/300ft)
Over Temperature
Temperature of unit exceeds normal range
CU Faulty
Hardware fault detected in VCU
Overall Status
Indicates Fault (RED) level if there are (unmasked) faults, or
GREEN if there are no faults
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VCU Monitoring and Configuration
7.3
Master VCU RF Parameters
Note: The RF parameters are not displayed for control units functioning as Slave VCUs.
To access the Service RF tab
Click the Config tab from the main menu bar and then select the Master control unit from the
network topology and click the Service RF tab. The parameters displayed in Service RF tabs
correspond to the selected element.
The following table provides a description of the RF parameters displayed in the Service RF tabs.
Parameter
Description
Type
Set (read only) according to unit type (e.g. EGSM / UMTS)
DL CF*
DL Center frequency (from BTS). User defined, according to connected
service (EGSM / UMTS / CELL / PCS / DCS)
UL CF
UL center frequency (from BTS) – corresponding to defined DL Center
Frequency. Automatically assigned by the system according to the DL
frequency
Max Exp Pin*
Maximum expected input power from the BTS. Used for adjustment
procedure. Range: 0-33 dBm. User defined
Pin
Actual measured Pin (read only)
UL System Gain
Used for adjusting the UL system gain. Range: -15dB to +5dB
Service Control
Enables (On)/Disables (Off) the service
* Required parameters to be provisioned by the user.
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VAP Monitoring and Configuration
VAP Monitoring and Configuration
8.1
Viewing VAP General Information
The VAPs general information (such as unit name and SW versions) can be viewed in the Config
Module Info sub-tab.
To view VAP general information
Click the Config tab in the main menu and select the VAP from the network topology tree. The
Module Info sub-tab will be displayed by default.
The following information is displayed:
Field
Name
Serial Number
Product Revision
SW Active Version
SW Inactive Version
Identify Button
Reset Button
Description
User defined name for system element (up to 17 characters)
Factory set ID number
Revision number of VCU/VAP
Version of the SW currently being used to manage and monitor
the system
Version of other system SW version not in use
Enabling this option enables finding the physical location of the
selected element (see ‎10.1). When this option is set to ON, the
LEDs on the corresponding Access POD/VCU flickers.
SW reset of the unit
Note: VAP Name is saved in the VCU associated to the port to which the VAP is connected, such
that in case you replace a VAP, the new one will be associated with the same name.
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VAP Monitoring and Configuration
8.2
Viewing VAP Alarms
When a VAP element is selected in the topology tree, the Alarm tab displays the main alarms in
the unit.
To access VAP Alarms Tab
Click the Config tab in the main menu and select the VAP from the network topology tree.
Select the VAP Alarms sub tab.
If one or more alarms occur, the corresponding Status indicator will be illuminated in RED. If the
VAP is OK and no fault occurs, the Overall Status indicator will show GREEN.
Alarm
Description
Service 1/2 Off
User has disabled the service
DL Adjustment
Cable (between VCU to VAP) is too long (over 100m/300ft)
VAP Faulty
A fault has been detected in the VAP
Overall Temperature
Temperature of unit exceeds normal range
Overall Ttatus
Indicates Fault (RED) level or GREEN if there are no faults
Note: DL adjustment alarm is raised when a VAP is connected over a cable exceeding system
cable length limitation. In such cases, the system continues to provide the wireless services, but
you should check the coverage of the VAP (as output power may be degraded due to excess
cable loss) and check the Ethernet connection (as Ethernet standard maximum cable length has
probably been exceeded).
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VAP Monitoring and Configuration
8.3
VAP RF Parameters
The Service 1 and Service 2 tabs provide the configurable RF parameters corresponding to the
VAP element selected in the network topology tree. Up to two service RF tabs are displayed, one
for each service. The displayed RF parameters are similar for both service tabs.
To view the VAP RF Parameters
Click the Config tab from the main menu bar and then select the VAP from the network
topology and click the Service RF tab. The parameters displayed in Service RF tabs correspond to
the selected element.
Selected VAP
The following table provides a description of the RF parameters displayed in the Service RF tabs.
Parameter
Type
Service Control
DL Pout Level
DL Pout
Antenna
Description
Set according to unit type (e.g. EGSM /UMTS)
Used to Disable (Off) or Enable (On) the service for the specific VAP
Normal – Pout from the VAP at normal level (according to the service)
Low – Pout from VAP is attenuated by 5 dB
Presents the measured output power
Select External only if an external antenna is connected to this VAP.
Otherwise, the option should be set to Internal (default)
Note: VAP RF settings (Service Control, DL Pout Level, Antenna) are saved in the VCU associated
to the port to which the VAP is connected, such that in case you replace a VAP all parameters
are automatically set to the new VAP.
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Administrative Operations
Administrative Operations
This chapter describes the following Administrative operations:
9.1

Changing password

IP configuration parameters

SNMP Configuration parameters

Unit software upgrade and software management procedures
Changing Password
The Management - Security tab provides password change options.
To set the application password or change an existing password
1. Select the Security option of the Management tab at the top of the window.
2. Click the Modify button beside the User Name whose password is being modified.
3. Enter the New Password and re-enter in the Confirm New Password field.
4. Click OK.
Note: Passwords can only be changed when connected as an administrator.
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Administrative Operations
9.2
IP Settings
The IP Settings tab is used for viewing and modifying the network parameters. The default
parameter settings are as follows:

IP Address: 192.168.1.1

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254
Click Modify button to
change settings
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Administrative Operations
9.3
SNMP Configuration Parameters
The SNMP Config tab is used for defining the SNMP communities in which the devices and
management station belongs and to where the traps are sent. The SNMP default communities
are:

Read - public

Write - private

The Community Names can be modified by clicking the Modify button in the SNMP
Configuration display area.

Additional Trap Destinations can be added by clicking the Add New button in the Trap
Destination List display area:
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Administrative Operations
9.4
Upgrading (or Downgrading) VCU and VAP Software
NOTE: Before you start, verify that the VCU and VAPs upgrade files are located in an accessible
location (i.e. on your computer).
The software for each VCU and its hosted VAPs can be upgraded through access to the VCU.
Note: In installations with Slave VCUs, a session should be opened to the IP address of the Slave
VCU in order to upgrade the SW of the Slave VCU and associated VAPs.
Two types of files are stored on the VCU and on individual VAPs: Active software on which the
unit operates, and Standby software. The Active and Standby software can be swapped on each
individual unit.
In addition, the VCU holds two software images for VAPs – to be used in download process to
VAPs.
The upgrade procedure consists of the following main phases:
1. Uploading the new VCU and VAP software to the host VCU.
2. Setting the new software as the Active software.
3. Activating the new VCU software on the VCU.
4. Downloading the new software to selected VAPs and activating it as the Active software on
those VAPs.
The procedure is performed via two screens:

Firmware Screen – used to manage the software files stored on the VCU.

Distribute Screen – used to download the VAP software version to selected VAPs.
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Administrative Operations
9.4.1
Upgrading the VCU SW
To Upgrade the VCU SW Version:
1. Upload the VCU upgrade files from your storage location (i.e. computer) to the VCU as
follows:

Click the Management menu tab and then select the Firmware sub-menu option
found on the left side.
Firmware Sub- tab
Management Tab

In the Load New Firmware display area, click the Browse button.

Select the file to be loaded from your computer location. The Download button appears
and the progress bar will show the download status.

After the download is complete the downloaded SW version will appear in the Standby
Bank column of the VCU display area.
2. Define the downloaded version as the Active version (to be used for upgrade) as follows:

(In the VCU display area), click Swap. The downloaded version appears in the Active
Bank column and the Controller is automatically restarted.

The VCU Upgrade procedure is complete.
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Administrative Operations
9.4.2
Upgrading the VAP SW
To Upgrade the VAPs SW Version:
1. Upload the VAP upgrade files from your storage location (i.e. computer) to the VCU as
follows:

Click the Management menu tab and then select the Firmware sub-menu option
located on the left side.

In the Load New Firmware display area, click the Browse button.

Browse for the file to be loaded from your computer location. The Download button
appears and the progress bar will show the download status.
Load New
Firmware display
area

After the download is complete, the downloaded SW version will appear in the Standby
Bank column of the VAP display area.
Notes:
1. Locate the Firmware files on your local hard-drive prior to the download process.
2. During the download process DO NOT disconnect the Web GUI connection to the VCU.
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Administrative Operations
2. To distribute the new software to selected VAPs:

Select the Distribute sub-menu option found on the left side.
Management tab
Distribute subtab
3.
Download the new version to the selected VAPs (Note: The downloaded version is stored as
Inactive in the VAPs until a Swap procedure is performed.)

In the VAP Distribute Table display area, checkmark the VAPs to be upgraded. The
Active and Inactive SW versions for each VAP are listed in the relevant columns.

Click the Distribute button to download the new software to the selected VAPs. The
software is stored as the Inactive version in the VAPs.

Set the new software as the Active version in the selected VAPs by clicking the Swap
button.

The VAP upgrade procedure is complete.
Notes:
1. As during the distribution process service may be interrupted, it is advised to perform the SW
download and distribution in a maintenance window scheduled at off-peak hours (e.g. nights
and/or weekends).
2. During the distribution process DO NOT perform configuration changes, connect or disconnect
VAPs, and/or disconnect the web GUI.
3. After the distribution process is complete and swapping between VAP SW images, the VCU will
restart automatically. After restart, the VAP firmware distribution table will be empty. Within
several seconds it will re-populate as the VCU re-discovers connected VAPs.
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Troubleshooting
10
Troubleshooting
10.1
Finding a Specific VAP in the Building
It is recommended to assign each VAP an identifiable name corresponding to its physical
location, as explained in section ‎5.3. If a name was not configured, or for some other reason a
specific VAP cannot be physically located, identify the VAP according to the instructions in the
following example.
To locate a VAP
1. Select the Config tab from the main menu bar and then select the VAP to be located from
the topology tree.
Selected VAP
Module Info
2. Click the Module Info sub-tab.
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Troubleshooting
3. Set Identify to ON. The Activity LED (Blue) on the corresponding Access Pod will start
blinking fast. (You will need to physically locate the VAP to see the blinking LED).
Blue LED (Activity)
Green LED (PWR)
4. Locate the Access Pod.
5. It is advisable to assign it an identifiable name via the Access Pod Module Info tab, as
described in section 5
‎ .3 (e.g. floor 3, room 2) and set the Identify field to Off again.
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Troubleshooting
10.2
Wireless Service is Not Available
1. Verify that the Master VCU is connected to the BTS, powered up, and configured.
Verify that the Max Expected Power setting is correct by either:
A) Viewing the actual VCU Power Measurement (Service Pin) in the VCU Service RF tab
(see below).
Config tab
Service Pin
B) Measuring the actual BTS output using a Spectrum Analyzer.
2. Verify correct settings of Frequencies and UL Gain (see DL/UL CF and UL System Gain
parameters in Service RF sub-tab displayed above).
3. Verify that the RF cables are properly connected to the VCU.
4. View the VCU Alarms (above image) and verify that the VCU is working properly.
10.3
PoE is Not Working
Verify that the PoE used is “alternative a”. The MobileAccessVE system currently only supports
this alternative. Verify that all pairs are wired in the patch panels and jumper cords.
Note: Future enhancements will support “alternative b”. Consult MobileAccess if you currently
require support for “alternative b.”
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Troubleshooting
10.4
Ethernet Service is Degraded
Ethernet standards specify that 100m (300ft) is the maximum distance between an Ethernet
switch and appliance (computer, WLAN AP, etc). This is relevant when MobileAccessVE shares
the IT LAN. The distance includes all patch cords (from switch to VCU, from VCU to patch panel,
from RJ-45 outlet to VAP, and from VAP to appliance).
1. Review the IT documentation, which may be available from your IT department, to
determine cable types and lengths.
2. Check the lengths of the patch cords being used and verify the end-to-end distance does not
exceed 100m (300ft).
3. A Fluke cable tester can be used to measure cable length.
10.5
No Service from Connected Access Pod
This requires physically accessing the Access Pod to check the LEDs, and accessing the Access
Pod through the Web GUI to verify the Access Pod configuration.
1. Physically view the Access Pod and confirm that both LEDs on the Access Pod are lit:

Power LED (Green) is OFF – either no connectivity to the VCU or the VAP is faulty. Try
replacing the VAP. Try connecting the VAP directly to the VCU – if the Power LED is lit
check the cable and the patch cords.

Activity LED is constantly blinking – the Access Pod cannot initialize due to exceeded
cable length. Try using the closest free RJ-45 jack fed with a different cable.
2. Check other Access Pods connected to the same VCU.
3. Verify that the VAP configuration as follows:

Connect to the VCU using the MobileAccessVE Web GUI application (see 6
‎ .1) and select
the VAP from the topology tree.
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Troubleshooting
Config tab
Selected VAP

In the Config tab, click on the relevant Service RF sub-tab and verify that the Service
Control parameter is set to On.

Confirm that the VCU port is functioning (VAP status LED associated with this Pod is
green).

In case external antennas are connected – verify the VAP was configured to use the
external antennas (see Antenna parameter in VAP Service RF sub-tab, shown above).
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Troubleshooting
10.6
VCU Cannot be monitored via SNMP
VE traps are not received by the external Fault Monitoring system.
1. Verify that the VCU is powered ON.
2. Verify that the SNMP traps destination address is configured correctly.
3. Verify the IP connectivity to the Fault Monitoring server using “ping.”
4. Verify that SNMP port is not blocked or fire-walled in the IP network.
5. Initiate an Alarm and confirm the trap is received by external Fault Monitoring server. For
example:

Access the VAP Service RF sub-tab (see section 8
‎ .3).
Service Control
parameter

Verify that the alarm is unmasked.

Set the Service Control parameter to Off.

Confirm the trap is received by external Fault Monitoring server.
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
63
Appendix A - Traps
This section lists the MobileAccessVE Dual-Band Controller and Access Pod Traps.
VE Control Unit (VCU) Traps
Trap Name
Trap Description
vcuChannel_1_DLPowerLow
(Major) Alert for low RF in VCU for Service 1: 15dB less than
max expected power
vcuChannel_1_DLPowerHigh
(Minor) Alert for High RF in VCU for Service 1: 3dB more than
max expected power
vcuChannel_1_ServiceOff
(Major) User set Service 1 to off
vcuChannel_2_DLPowerLow
(Major) Alert for low RF in VCU for Service 2: 15dB less than
max expected power
vcuChannel_2_DLPowerHigh
(Minor) Alert for High RF in VCU for Service 2: 3dB more than
max expected power
vcuChannel_2_ServiceOff
(Major) User set Service 2 to off
vcuFault
(Major) HW failure in VCU
vcuOverTemperature
(Minor) VCU temperature is too high
vcuMismatchType
(Minor) When VCU services types is different than VAP services
types
vcuAdjustment
(Major) When adjustment (for Slave VCU) has failed (cable too
long)
VE Access Pod (VAP) Traps
Trap Name
Trap Description
vapAdjustment
(Major) Cable is too long (over 100m/300ft)
vapChannel_1_ServiceOff
(Minor) User set service 1 to Off
vapChannel_2_ServiceOff
(Minor) User set service 2 to Off
vapFaulty
(Major) The Access Pod is faulty
vapOverTemperature
(Minor) VAP temperature is too high
Dual-Band MobileAccessVE Instant Coverage Solution User Manual
64

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Title                           : EnCOVER Dual-Band
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