Crestron Electronics CWD1013 Wireless Network Thermostat User Manual Operations Guide DOC 6260

Download:
Mirror Download [FCC.gov]
Document ID	748798
Application ID	Ech83NzlQ/TFA3l451iCGw==
Document Description	Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	220.91kB (2761378 bits)
Date Submitted	2007-01-19 00:00:00
Date Available	2007-01-19 00:00:00
Creation Date	2006-09-14 15:43:21
Producing Software	Acrobat Distiller 5.0.5 (Windows)
Document Lastmod	2006-09-27 16:08:34
Document Title	Operations Guide - DOC. 6260
Document Creator	Acrobat PDFMaker 5.0 for Word
Document Author:	crestron crestron

Crestron CHV-TSTATRF
infiNET™ Thermostat
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2006 Crestron Electronics, Inc.
Crestron CHV-TSTATRF
infiNET™ Thermostat
Contents
InfiNET™ Thermostat: CHV-TSTATRF
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Specifications .............................................................................................................. 3
Physical Description.................................................................................................... 4
Industry Compliance ................................................................................................... 7
Setup .......................................................................................................................................... 8
Identity Code ............................................................................................................... 8
Installation ................................................................................................................... 8
Hardware Hookup ..................................................................................................... 10
Setup Procedure......................................................................................................... 10
Programming Software ............................................................................................................ 13
Earliest Version Software Requirements for the PC ................................................. 13
Programming with Crestron D3 Pro or SystemBuilder ............................................. 13
Programming with SIMPL Windows ........................................................................ 13
Example Program ...................................................................................................... 15
Uploading and Upgrading........................................................................................................ 16
Establishing Communication..................................................................................... 16
Programs and Firmware ............................................................................................ 16
Operation ................................................................................................................................. 18
Setup Mode................................................................................................................ 18
System Modes ........................................................................................................... 20
Hold Mode................................................................................................................. 21
Setpoints .................................................................................................................... 21
LDC Display Operation............................................................................................. 22
Problem Solving ...................................................................................................................... 24
Troubleshooting......................................................................................................... 24
Bootloader ................................................................................................................. 25
Reference Documents................................................................................................ 25
Further Inquiries ........................................................................................................ 26
Future Updates .......................................................................................................... 26
Software License Agreement................................................................................................... 27
Return and Warranty Policies .................................................................................................. 29
Merchandise Returns / Repair Service ...................................................................... 29
CRESTRON Limited Warranty................................................................................. 29
Operations & Installation Guide – DOC. 6490
Contents • i
Crestron CHV-TSTATRF
infiNET™ Thermostat
InfiNET™ Thermostat:
CHV-TSTATRF
Introduction
Features and Functions
•
•
•
•
•
Wall mount heat/cool thermostat
For baseboard, forced air and heat pump HVAC systems
Crestron system integration via infiNET™ wireless network
⇒ 2.4 GHz infiNET mesh network technology
⇒ Range up to 150 feet indoors or 250 feet outdoors (subject to sitespecific conditions)
⇒ Range may be increased with the use of additional infiNET devices
or C2N_MNETRPT repeaters
⇒ “Wi-Fi” friendly operating frequency to avoid interference
Easy to read, backlit LCD display
Available in white, black or almond
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 1
infiNET™ Thermostat
Crestron CHV-TSTATRF
InfiNET™ Thermostat
The CHV-TSTATRF is a wireless networked thermostat featuring infiNET wireless
technology. The CHV-TSTATRF is designed to be installed easily in place of a
conventional type thermostat without requiring additional control network wiring.
Although it can be used as a standalone thermostat, the CHV-TSTATRF delivers
enhanced functionality as part of a complete Crestron Home® automation system
communicating via the infiNET wireless control network.
Heat/Cool Thermostat
The CHV-TSTATRF is designed for heating and cooling control of baseboard,
forced air and heat pump HVAC systems. The large backlit LCD display provides a
clear view of current temperature, setpoint, system mode, fan status and setup
functions. Climate control features include separate heating and cooling setpoints
and adjustable anticipators to prevent overshooting the desired temperature.
Continuous fan operation can be selected when needed for increased circulation.
InfiNET™
Creston’s groundbreaking infiNET wireless technology affords reliable 2-way
communications throughout a home or office structure without the need for physical
control wiring. Numerous infiNET thermostats and other devices can be linked to a
control system via a single RF gateway. Employing a 2.4 GHz mesh network
topology, every infiNET device functions as an RF repeater, increasing effective
range and reinforcing the complete network by providing multiple redundant signal
paths within the mesh network. (The CHV-TSTATRF must be powered by 24 Volt
source to enable repeater functionality.)
Automation System Integration
Its wireless connection to the control system allows the functions of the
CHV-TSTATRF to be controlled from touchpanels, keypads, wireless remotes and
computers to support unlimited flexibility for remote control, scheduling and
integration with other devices and systems. However, in the event that
communication with the control system is disrupted for any reason, the
CHV-TSTATRF will remain operable to control the HVAC system.
Easy Installation
System design, installation and upgrade using infiNET thermostats along with
lighting dimmers and other devices could not be easier. Since there is no control wire
required, the CHV-TSTATRF can be installed just like any conventional thermostat.
Setting up a complete network of infiNET devices is simple, utilizing dynamic
discovery (self-install) to locate and acquire each RF device automatically. Setting
the RF ID of each device employs the same convention as Crestron’s familiar TSID
method and each device is programmable using Crestron SIMPL Windows,
SystemBuilder™ or D3 Pro™ software just like any wired Cresnet® device. Even
firmware updates are performed over the wireless network.
No further action is required to configure the infiNET network. Each device assigned
to a common gateway automatically behaves as a repeater for any other devices
within range (approximately 150 feet indoors) and additional repeaters may be added
if necessary. At all times, the infiNET gateway monitors each device on the network,
ignoring any other 2.4 GHz signals and reconfiguring the entire network
automatically in response to new sources of interference and other changes in RF
conditions. (The CHV-TSTATRF must be powered by 24 Volt source to enable
repeater functionality.)
2 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
Specifications
Specifications for the CHV-TSTATRF are listed in the following table.
CHV-TSTATRF Specifications
SPECIFICATION
DETAILS
Wireless
RF Transceiver
Two-way RF, 2.4 GHz ISM Channels 11-26
(2400 to 2483.6 MHz),
IEEE 802.15.4 compliant
RF Output Power
10 mW
Range (typical)
150 feet indoor, 250 feet outdoor, subject to
site-specific conditions; range is increased
by adding additional devices or
C2N-MNETRPT repeater; C2N-MNETGW
gateway/transceiver required (sold
separately)
Display
Backlit LCD with two large seven-segment
digits, two small seven-segment digits, 14
dedicated symbols;
Displays ambient temperature, setpoint,
system mode, fan setting, call activity, low
battery, RF or control system
communication errors, firmware download
progress, setup parameter/function and
value
Measurement Range
Ambient Temperature
-10º to 110ºF (-23º to 43ºC)
Display Limits
-9º to 99ºF (-9º to 43ºC)
Setpoint Range
Heat only setpoint
38º to 89ºF (3º to 32ºC)
Cool only setpoint
59º to 99ºF (15º to 37ºC) or 38º to 99ºF
(3º to 37ºC) extended cool mode enabled
Environmental
Temperature
-10º to 110ºF (-23º to 43ºC)
Humidity
10% to 90% RH (non-condensing)
Power Requirements
Battery
0.24 Watts (10 mA @ 24 Volts DC)
supplied by heating or cooling system
Two AA batteries required (included)
estimated one year normal operation
Default MNET ID1
01
Minimum 2-Series Control
System Update File2, 3
Version 3.137 or later
Housing
Injection molded plastic, surface-mountable
to the front of a horizontally oriented singlegang electrical box.
Dimensions
Height
4.50 in (11.43 cm)
Width
5.53 in (14.05 cm)
Depth
1.03 in (2.60 cm)
(Continued on following page)
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 3
infiNET™ Thermostat
Crestron CHV-TSTATRF
CHV-TSTATRF Specifications (Continued)
SPECIFICATION
Weight
DETAILS
6.7 oz (189.9 g)
Available Accessories
C2N-MNETGW
InfiNET Gateway/Transceiver
C2N-MNETRPT
InfiNET Repeater
1. Requires setup with Crestron Toolbox™.
2. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
This section provides information on the connections, controls and indicators
available on your CHV-TSTATRF.
CHV-TSTATRF Physical View
4 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
CHV-TSTATRF Overall Dimensions (Front and Side Views)
1.03 in
(2.60 cm)
5.53 in
(14.05 cm)
4.50 in
(11.43 cm)
CHV-TSTATRF Overall Dimensions (Rear View)
3.27 in
(8.30 cm)
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 5
infiNET™ Thermostat
Crestron CHV-TSTATRF
CHV-TSTATRF (Connection View, front the front with cover removed)
Connectors, Controls & Indicators
CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
MODE BUTTON*
Cycles through available System Modes:
OFF, HEAT, AUX HEAT ONLY (for heat
pump or dual-fuel systems only) and COOL.
FAN BUTTON2
Toggles fan setting between FAN AUTO and
FAN ON.
RAISE BUTTON
Raises the setpoint.
LOWER BUTTON
Lowers the setpoint.
LCD DISPLAY
Displays ambient temperature, setpoint,
system mode, fan setting, call activity, low
battery, RF or control system communication
errors, firmware download progress, setup
parameter/function and value.
HVAC
(4) Two-position terminal blocks.
C: 24 VAC common terminal supplies
remote power to thermostat
W: Heat – Energized to RH during a call
for heat in heat/cool systems or aux heat in
heat pump systems
O: Changeover control – Energized to
RC during cooling modes
B: Energized to RC during heating
modes
RH: Reverence Heat – Used for calls to
heating system
RC: Reference Cool – Used for calls to
cooling system
G: Fan – Energized to RC during call for
fan
Y: Compressor: - Energized to RC when
compressor is run
* Pressing MODE and FAN buttons simultaneously enters/exits HOLD mode. Holding the FAN button,
then pressing the RAISE and LOWER buttons simultaneously for five seconds enters SETUP mode;
pressing mode button advances to next setup parameter/function; pressing RAISE or LOWER adjusts
value of current setup parameter or executes current setup function; pressing FAN button exits SETUP
mode.
6 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
Industry Compliance
FCC ID: EROCWD1013
Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1.
This device may not cause harmful interference and
2.
This device must accept any interference received, including interference
that may cause undesired operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
1.
Reorient or relocate the receiving antenna.
2.
Increase the separation between the equipment and receiver.
3.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
4.
Consult the dealer or an experienced radio/TV technician for help.
FCC Statement
To comply with FCC’s RF exposure limits for general population / uncontrolled
exposure, the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.
Industry Canada Statement
The term “IC” before the certification/registration number only signifies that the
Industry Canada technical specifications were met
IC: 5683A-CWD1013
Section 7.1.5 of RSS-GEN
Operation is subject to the following two conditions:
1.
2.
This device may not cause harmful interference, and
This device must accept any interference received, including interference
that may cause undesired operation.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 7
infiNET™ Thermostat
Crestron CHV-TSTATRF
Setup
Identity Code
The MNET ID of the CHV-TSTATRF has been factory set to 01. After an infiNET
device is added to an infiNET network, its MNET ID must be changed to a value that
can be addressed by the control system program (03 to 20). The MNET IDs of
multiple CHV-TSTATRF devices in the same system must be unique. MNET IDs
are changed from a personal computer (PC) via the Crestron Toolbox™. They can
also be changed using the Setup Parameter ability of the CHV-TSTATRF (refer to
“Setup Mode” on page 18). When setting the MNET ID, consider the following:
•
The MNET ID of each unit must match an ID code specified in the SIMPL
Windows or D3 Pro™/SystemBuilder™ program.
•
Each network device must have a unique MNET ID.
For more details, refer to the Crestron Toolbox help file.
Installation
The location of the thermostat can affect its performance and efficiency. Install the
thermostat away from direct sunlight, drafts, doorways, skylights and windows. Also
make sure the thermostat is conveniently located for programming and do not mount
on an exterior wall.
Thermostats are mounted 60 inches (152.4 cm) above the finished floor (HVAC
industry standard).
The following tools/hardware are required for installation.
•
Standard single-gang electrical box, mounted horizontally (not supplied)
•
Phillips screwdriver (not supplied)
•
Two 1-inch pan head Phillips screws (supplied)
After the wiring has been installed and verified, use the following procedure to
install the CHV-TSTATRF in a standard, single-gang electrical box (refer to
illustration on the following page):
1.
Separate thermostat front plate from back plate (you may need to exert force
when removing the faceplate).
2.
Turn system power OFF.
3.
Connect cabling to the CHV-TSTATRF’s HVAC connectors (refer to
illustrations on pages 9 and 10) and the other end to the control system.
4.
Make sure unit is correctly oriented and place it in the electrical box.
CAUTION: Excess wire that is pinched between the CHV-TSTATRF and electrical
box could short out. Make sure that all excess wire is completely inside the electrical
box and not between the box and the CHV-TSTATRF.
5.
Attach the CHV-TSTATRF back plate to the electrical box using the supplied
two 1-in. pan head screws.
6.
Attach faceplate.
8 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
7.
Insert batteries (included).
8.
Turn system power ON.
NOTE: Installers should have a strong working knowledge of HVAC systems.
Installation view
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 9
infiNET™ Thermostat
Crestron CHV-TSTATRF
Hardware Hookup
Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.
Hardware Connections for the CHV-TSTATRF
C: 24 VAC common terminal supplies remote power to thermostat
W: Heat - Energized to RH during a call for heat in heat/cool systems or
aux heat in heat pump systems
O: Changeover control - Energized to RC during cooling modes
B: Energized to RC during heating modes
Y: Compressor - Energized to RC when compressor is run
G: Fan - Energized to RC during call for fan
RC: Reference Cool - Used for calls to the cooling system
RH: Reference Heat - Used for calls to the heating system
Setup Procedure
Acquiring the CHV-TSTATRF on the infiNET Network
Before an infiNET device can be used on an infiNET network, it must first be
acquired by a C2N-MNETGW gateway that is connected to a Cresnet network.
NOTE: A dimmer can be acquired by only one gateway.
To acquire a CHV-TSTATRF by a C2N-MNETGW, perform the following:
1.
Put the C2N-MNETGW in the ACQUIRE mode, from the unit itself or from
Toolbox, as described in the latest revision of the C2N-MNETGW guide
(Doc. 6317).
NOTE: In environments where multiple gateways are installed, only one
gateway should be in ACQUIRE mode at a time.
10 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
2.
Place the CHV-TSTATRF in the SETUP mode by doing the following:
a.
Press and hold the FAN button.
b.
While the FAN button is being held, press and hold the RAISE
and LOWER buttons simultaneously.
c.
Hold all three buttons for five seconds, after which the unit will
enter SETUP mode.
3.
Once in SETUP mode, the display will indicate the currently selected
“Setup Parameter/Function”. Press and release the MODE button quickly
(must be released within one second) to change to the next
Parameter/Function in the list. When “Ac” is displayed, the CHV-TSTAT is
ready to start an infiNET Acquire.
4.
Press either RAISE or LOWER to execute the Acquire function.
5.
When the CHV-TSTATRF has established communications with an
infiNET Gateway, the currently displayed mode element (flame, snowflake
or “OFF”) will blink two times in two seconds. This flashing will occur
every eight seconds.
NOTE: If the CHV-TSTATRF is unable to establish communications with an
infiNET Gateway, the currently displayed mode element (flame, snowflake or
“OFF” will blink four times in two seconds. This flashing will occur every eight
seconds.
6.
Take the C2N-MNETGW out of the ACQUIRE mode once all devices have
been acquired. Refer to the latest revision of the C2N-MNETGW guide
(Doc. 6317).
7.
To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.
NOTE: While in SETUP Mode, a period of one minute with no button activity will
cause the CHV-TSTATRF to revert to standard operation.
NOTE: While the Acquire is in progress, the unit will display a flashing “--”. When
the Acquire is finished, the unit will display “00”.
To communicate with the control system program, an MNET ID value between 03
and 20 must be assigned to the dimmer. Refer to “Identity Code” on page 8.
Release Gateway Connection
In some cases, it might be desirable to release the CHV-TSTATRF from a gateway.
If a CHV-TSTATRF is to be released from a gateway, the gateway information must
be cleared from the CHV-TSTATRF’s memory.
To clear a CHV-TSTATRF’s gateway information:
1.
Place the CHV-TSTATRF in the SETUP mode by doing the following:
Operations & Installation Guide – DOC. 6490
a.
Press and hold the FAN button.
b.
While the FAN button is being held, press and hold the RAISE
and LOWER buttons simultaneously.
c.
Hold all three buttons for five seconds, after which the unit will
enter SETUP mode.
infiNET™ Thermostat: CHV-TSTATRF • 11
infiNET™ Thermostat
Crestron CHV-TSTATRF
2.
Once in SETUP mode, the display will indicate the currently selected
“Setup Parameter/Function”. Press and release the MODE button quickly
(must be released within one second) to change to the next
Parameter/Function in the list. When “UA” is displayed, the CHV-TSTAT is
ready to release the gateway.
3.
Press either RAISE or LOWER to execute the gateway release function.
4.
To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.
NOTE: While the release is in progress, the unit will display a flashing “--”. When
the release is finished, the unit will display “00”.
12 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.
Crestron has developed an assortment of Windows-based software tools to develop
an infiNET system. The following are the minimum recommended software versions
for the PC:
Software
TASK
REQUIRED SOFTWARE VERSION
Program control system to
operate CHV-TSTATRF.
SIMPL Windows version 2.06.20 or later
with SIMPL+® Cross Compiler version 1.1
or later and Library update 405 or later;
Also requires Crestron Database version
18.2.1 or later.
Upload program and firmware.
Crestron Toolbox™ 1.04 or later.
Program with simple wizards for
systems using a CHV-TSTATRF
(optional but recommended).
Crestron D3 Pro™ version 2.2 or later with
D3 Pro Templates version 2.2.0 or later or
SystemBuilder™ version 3.1 or later with
SystemBuilder Templates version 3.1.0 or
later and Library update 405 or later; Also
requires Crestron Database version 18.2.1
or later. Refer to software release notes or
Crestron website for other required
Crestron software packages
Programming with Crestron D3 Pro or
SystemBuilder
Crestron D3 Pro or SystemBuilder is the easiest method of programming but does
not offer as much flexibility as SIMPL Windows. For additional details, download
D3 Pro or SystemBuilder from the Crestron website and examine the extensive help
files.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the CHV-TSTATRF, it is
recommended to use SystemBuilder for configuring a system.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 13
infiNET™ Thermostat
Crestron CHV-TSTATRF
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”.
Configuration Manager
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
•
To incorporate the CHV-TSTATRF into the system, first drag the
C2N-MNETGW (MNET Gateway) from the Wireless Receivers | Wireless
Receivers (RF) folder of the Device Library and drop it in the System
Views. Then drag the CHV-TSTATRF from the Cresnet Control Modules |
Cresnet Sensing Modules folder of the Device Library and drop it on the
C2N-MNETGW.
Locating the C2N-MNETGW in the Device Library
Locating the CHV-TSTATRF in the Device Library
•
The system tree of the control system displays the device in the appropriate
slot with a default MNET ID as shown in the following illustration.
14 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
C2Net Device, Slot 9
•
Additional CHV-TSTATRF devices are assigned different MNET ID
numbers as they are added.
•
If necessary, double click a device to open the “Device Settings” window
and change the MNET ID, as shown in the following figure.
“CHV-TSTATRF Device Settings” Window
•
Programming Manager
The ID code specified in the SIMPL Windows program must match the
MNET ID of each unit.
Programming Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols. The symbol can be viewed by double
clicking on the icon or dragging it into Detail View. Each signal in the symbol is
described in the SIMPL Windows help file (F1).
Example Program
An example program for the CHV-TSTATRF is available from the Crestron website
(http://www.crestron.com/exampleprograms).
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 15
infiNET™ Thermostat
Crestron CHV-TSTATRF
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication.
Establishing Communication
Use Crestron Toolbox for communicating with the CHV-TSTATRF; refer to the
Crestron Toolbox help file for details. There is a single method of communication:
indirect serial communication.
Indirect Serial Communication
C2N-MNETGW
infiNET
CHV-TSTATRF
SERIAL,
ETHERNET
OR USB
PC RUNNING
CRESTRON TOOLBOX
CRESNET
CONTROL SYSTEM
•
CHV-TSTATRF connects to the C2N-MNETGW (Gateway), which
connects to the control system via Cresnet®.
•
Establish communications between the PC and the control system as
described in the latest version of the 2-Series Control Systems Reference
Guide (Doc. 6256), which is available from the Crestron website
(http://www.crestron.com/manuals).
Programs and Firmware
•
Display the network device tree (Tools | Network Device Tree) to show all
network devices connected to the control system. Right-click on the
CHV-TSTATRF to display actions that can be performed on the
CHV-TSTATRF:
⇒ Upgrade firmware
⇒ Change MNET ID
•
Upload the SIMPL Windows file to the control system using SIMPL
Windows or Crestron Toolbox.
16 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
•
Upgrade CHV-TSTATRF firmware via Crestron Toolbox.
⇒ Establish serial communications with the CHV-TSTATRF and
display the “System Info” window.
⇒ Select Functions | Firmware… to upgrade the CHV-TSTATRF
firmware.
For details on uploading and upgrading, refer to the SIMPL Windows help file or the
Crestron Toolbox help file.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 17
infiNET™ Thermostat
Crestron CHV-TSTATRF
Operation
Setup Mode
After the CHV-TSTATRF is installed, it is necessary to set it up for a particular
heating/cooling system. The choices available on the Setup screens depend on the
type of system selected.
Place the CHV-TSTATRF in the SETUP mode by doing the following:
1.
Press and hold the FAN button.
2.
While the FAN button is being held, press and hold the RAISE and
LOWER buttons simultaneously.
3.
Hold all three buttons for five seconds, after which the unit will enter
SETUP mode.
Once in SETUP mode, the display will indicate the currently selected “Setup
Parameter/Function”. Press and release the MODE button quickly (must be released
within one second) to change to the next Parameter/Function in the list.
When setting Parameters (such as when choosing between Fahrenheit or Celsius
display), pressing the RAISE or LOWER button will increment or decrement the
value. Value change occurs when button is released.
When a Function is selected (such as when starting an infiNET Acquire), pressing
either RAISE or LOWER will execute the function.
To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.
CHV-TSTATRF LCD Display (SETUP Mode)
Indicates current Setup
Parameter/Function
Indicates current value for
selected Setup Parameter
NOTE: When the CHV-TSTATRF is in Setup mode the large seven-segment
displays will show the current Setup Parameter/Function. The small seven-segment
displays will show the current value for the selected Setup Parameter, if applicable,
or it will display “--” when a Function is selected. All other display elements will be
hidden (refer to “LDC Display Operation” on page 22).
18 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
NOTE: While in SETUP Mode, a period of one minute with no button activity will
cause the CHV-TSTATRF to revert to standard operation.
The following table shows the available Setup Parameter/Functions.
SETUP Mode Parameters/Functions
PARAMETER/
FUNCTION
MNEMONIC
Temperature Scale
Half-degree Setpoint
VALID VALUES
DEFAULT
VALUE
FC
F or C
Hd
Enabled (Y) or Disabled (no)
(valid for Celsius only)
Y (for
Celsius
only)
Backlight Timeout
bL
1 – 4 seconds or disabled (--)
--
Heat/Cool Type
HC
Heat/Cool (HC), Heatpump (HP),
Dual-Fuel Heatpump (dF)
HC
Temperature Offset2
to
-9 to +9 (for Fahrenheit) or
-5 to +5 (for Celsius)
Wide-range Cool Mode
(Extended Cool)
EC
Enabled (Y) or Disabled (no)
no
Heat Anticipator3
HA
1-6
Cool Anticipator3
CA
1-6
Heatpump Balance
Point (Heatpump and
Dual-Fuel Heatpump
systems only)
Hb
16 to 90 (for Fahrenheit) or
-9 to 32 (for Celsius) or
Disabled (--)
--
Aux-Heat Balance
Point (Heatpump type
systems only)
Ab
16 to 90 (for Fahrenheit) or
-9 to 32 (for Celsius) or
Disabled (--)
--
Interstage Differential
(Heatpump systems
only)
dF
05 to 80 (tenths of a degree
Fahrenheit, adjustable in 5 tenths
degree increments or
05 to 45 (tenths of a degree
Celsius, adjustable in 5 tenths
degree increments
20 (F) or
1 (C)
Run Fan During Heat
Calls
HF
Enabled (Y) or Disabled (no)
no
Changeover Outputs4
co
Enabled (Y) or Disabled (no)
no
Power Source5
Po
24V always available (24) or “steal
power” (SP)
24
Check Firmware
Version6
rE
Firmware version is in xxx.yy.zzzz
format. “—“ can also be displayed
--
infiNET ID (MNET ID)7
id
01, 03 - FE
01
infiNET RF Channel
Ch
11-26 for fixed-channel operation,
“Au” for auto or “0” for disabled
(battery save mode)
26
infiNET Sleep Time
SL
Short (S) or Long (L)
Start infiNET Acquire
Ac
Not started (--)
In progress (flashing --)
Finished, found GW (00)
Finished, could not find GW (E#,
where # represents an error code)
N/A
(Continued on following page)
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 19
infiNET™ Thermostat
Crestron CHV-TSTATRF
SETUP Mode Parameters/Functions (Continued)
PARAMETER/
FUNCTION
1.
2.
3.
4.
5.
6.
7.
8.
MNEMONIC
VALID VALUES
DEFAULT
VALUE
Unacquire Gateway
UA
Not started (--)
In progress (flashing --)
Finished, success (00)
Finished, failed (E#, where #
represents an error code)
N/A
Check Battery Life
bA
Not started (--)
Estimated battery life remaining (0
– 99)
N/A
Restore Factory
Defaults8
Fd
Not started (--)
In progress (flashing --)
Finished (00)
Button not held long enough (Er)
N/A
Perform Heat Call Test
(Toggle)
Not started/Heat call off (--)
Heat call on (on) (also, “H” icon
will turn on)
N/A
Perform Cool Call Test
(Toggle)
Not started/Cool call off (--)
Cool call on (on) (also, “C” icon will
turn on)
N/A
Perform Aux Heat Call
Test (Toggle)
Not started/Aux call off (--)
Aux call on (on) (also, “A” icon will
turn on)
N/A
Perform Fan Call Test
(Toggle)
Not started/Fan call off (--)
Fan call on (on) (also, “F” icon will
turn on)
N/A
Perform Self Test
St
Not started (--)
In progress (flashing --)
Finished, self test ok (00)
Finished, self test failed (E#,
where # represents an error code)
N/A
This setting will always be disabled when scale is set to “F”.
The Offset option permits recalibration of the room temperature sensor. There are reasons why users may want to adjust
the temperature. The selection number is the number of degrees added to or subtracted from the actual temperature. The
range is –9 to +9 degrees (for Fahrenheit) and –5 to +5 degrees (for Celsius). Factory default is 0 degrees offset. This
adjustment changes the actual regulated temperature, not just the display.
A lower anticipator setting results in more frequent cycles and faster response (tighter regulation). A higher setting results
in less frequent cycling and slower response (looser regulation).
This parameter will always be set to Enabled (Y) for Heatpump or Dual-Fuel Heatpump systems.
For systems where no power is available (batteries only), value can be set to “24”.
When firmware version is not yet shown, display will be “--”. Each press of the RAISE/LOWER button will cycle to the
next portion of the version number. Three digit values will be indicated by scrolling the number.
SIMPL Windows restricts infiNET devices to an ID range of 03-20.
To prevent accidentally performing this action, you must press and hold either the RAISE or LOWER button for three
seconds for this function to execute.
System Modes
The MODE button on the CHV-TSTATRF will cycle the unit through all available
System modes in the following order: Off, Heat, Aux Heat Only (for heatpump and
dual-fuel systems), Cool.
The System mode will change upon release of the MODE button and the selected
mode will become operational three seconds after the mode has been entered.
NOTE: System mode will change on release of the MODE button only if no other
button had been pressed at the same time. If another button is pressed while the
MODE button is held down, the System mode will not change.
20 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
NOTE: Aux Heat Only mode can only be accessed when Heat/Cool Type has been
set to “Heatpump” or “Dual-Fuel Heatpump”.
When the System mode is set to Heat, the unit will make a “Heat Call” whenever the
current setpoint is above the ambient temperature.
When the System mode is set to Cool, the unit will make a “Cool Call” whenever the
current setpoint is below the ambient temperature.
The unit will make a “Fan Call” whenever the Fan setting is ON. A “Fan Call” can
also occur when any of the following is true:
•
The system is making a “Heat Call” and the Fan setting is AUTO, if the
System Type is set to “HeatPump” or “Dual-Fuel Heatpump”
•
The system is making a “Heat Call” and the Fan setting is AUTO, if the
“Run Fan During Heat Calls” setting is enabled
•
The system is making an “Aux Heat Call” and the Fan setting is AUTO, if
the “Run Fan During Heat Calls” setting is enabled
•
The system is making a “Cool Call” and the Fan setting is AUTO
The FAN button toggles the Fan setting between Fan AUTO and Fan ON.
NOTE: Fan setting will change on release of the FAN button only if no other button
had been pressed at the same time. If another button is pressed while the FAN button
is held down, the Fan setting will not change.
Hold Mode
Pressing the HOLD and FAN buttons simultaneously will cause the unit to enter
Hold mode if Hold mode is not yet active and the System mode is Heat, Aux Heat
Only or Cool.
Pressing the HOLD and FAN buttons simultaneously when Hold mode is active will
cause the unit to exit from Hold mode and recall either the “ScheduledHeatSetpoint”
or “ScheduledCoolSetpoint” as appropriate to the System mode.
Pressing the HOLD and FAN buttons simultaneously when the System mode is Off
will have no effect.
When Hold mode is active, the unit will continue to adjust the current setpoint when
the RAISE or LOWER buttons are pressed. The unit will also continue to adjust the
current setpoint when the Setpoint signal from the control system changes.
When the System mode changes to Heat or Aux Heat Only, the current setpoint will
be set to the ScheduledHeatSetpoint.
When the System mode changes to Cool, the current setpoint will be set to the
ScheduledCoolSetpoint.
Setpoints
The RAISE and LOWER buttons will change the current setpoint by one degree (F
or C) (if “Half Degree Setpoints” is set to false) or by one half degree (C) (when
“Half Degree Setpoints” is set to true).
If the RAISE or LOWER buttons is held down for two seconds, the unit will enter
an Auto-repeat mode and the setpoint will adjust rapidly until the button is released
or until the upper (or lower) limit is reached. The Auto-repeat rate for setpoint
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 21
infiNET™ Thermostat
Crestron CHV-TSTATRF
adjustment is 4 degrees per second (or 4 half degrees per second if “Half Degree
Setpoints” is set to true and the Temperature Scale is set to Celsius).
LDC Display Operation
CHV-TSTATRF LCD Display
OFF
AUTO
HOLD
The LCD display on the CHV-TSTATRF will display the current ambient
temperature in degrees F or C (if the display is set to Fahrenheit or Celsius
respectively), except when the display is being used for other purposes such as
Setup.
The temperature display range is limited to -9º to 99ºF (-9º to 43ºC). If the ambient
temperature is above 99º, the display will indicate 99º. If the ambient temperature is
below -9º, the display will indicate -9º.
The display will show the current setpoint (in F or C) in whole degrees, except when
the System mode is Off or when the display is being used for other purposes such as
Setup.
While the setpoint is being adjusted, if it is set to a half-degree increment, the integer
portion of the number will be displayed and will alternate with “_5” every quarter
second for a period of four seconds after the last adjustment. After four seconds, only
the integer portion of the number will be displayed.
The display will show the “flame” icon when the System mode is Heat.
When you select Aux Heat Only mode (by pressing and releasing the MODE button
when System mode is Heat) the display will show “AU” in place of the ambient
temperature for as long as the button is held down or for two seconds (whichever is
greater). The display will flash the “flame” icon at a rate of on for two seconds and
off for a half second when the System mode is Aux Heat Only.
The “snowflake” icon is displayed when the System mode is Cool.
The “fan” icon is displayed at all times.
The “AUTO” element is displayed whenever the Fan setting is set to AUTO.
The “OFF” element is displayed when the System mode is Off.
The “H” element is displayed whenever a Heat Call is being made.
The “A” element is displayed whenever an Aux Heat Call is being made.
The “C” element is displayed whenever a Cool Call is being made.
The “F” element is displayed whenever a Fan Call is being made.
22 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
The “HOLD” element is displayed whenever the HOLD setting is active.
When the CHV-TSTATRF detects a low battery condition (approximately one
month of battery life remaining), the display will alternate “Lo” in place of the
ambient temperature once per second.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 23
infiNET™ Thermostat
Crestron CHV-TSTATRF
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CHV-TSTATRF Troubleshooting
TROUBLE
No display
Device does not
function.
Heating/Cooling
system not
operating
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
No power from system
Check for +24V on C
connector
Check circuit breaker
powering furnace or boiler
Check thermostat wiring
Check batteries (if running on
battery power)
Incorrect mounting to
back plate
Check thermostat mounting
Device is not
communicating with the
C2N-MNETGW.
Open Crestron Toolbox and
select the Network Device
Tree. Expand the tree until
the gateway to be managed
is selected.
Right-click the NET ID of the
selected gateway to open the
sub-menu and select
Functions | MNET
Gateway… If device is not
listed, acquire the device to
the infiNET network (refer to
“Acquiring the CHVTSTATRF on the infiNET
Network” on page 10).
MNET ID of device (or
the gateway ID) is not
set to match the MNET
ID of the SIMPL
Windows program.
Use the Network Device Tree
infiNET network in Crestron
Toolbox to poll the infiNET
network. Verify that the
MNET ID for the infiNET
device is set to match the
MNET ID specified in the
SIMPL Windows program.
No power to thermostat
Check circuit breaker
Check for +24V on C
connector
Check circuit breaker
powering furnace or boiler
Recheck wiring connections
(Continued on following page)
24 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
CHV-TSTATRF Troubleshooting (Continued)
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Cannot change
temperature
setting
The upper or lower
temperature limits were
reached
Heat Setpoint range is
38º to 89ºF (3º to 32ºC)
Cool Setpoint range is 59º
to 99ºF (15º to 37ºC)
or 38º to 99ºF (3º to 37ºC)
extended cool mode enabled
System cycles too
quickly
Anticipator setting too
low
Reprogram anticipator setting
(refer to “Setup Mode” which
begins on page 18)
High temperature
variance
Anticipator setting too
high
Wrong
temperature
displayed
Wrong units
Select F or C as necessary
Temperature Offset
Reset Temperature Offset
(refer to “Setup Mode” which
begins on page 18)
Bad location
Ensure the thermostat is
located away from direct
sunlight, drafts, doorways,
skylights and windows.
Bootloader
The Bootloader is a low-level version of the CHV-TSTATRF’s firmware that will
become active in the event an upload of the standard firmware fails. This mode lets
you perform some basic functions with the goal of getting the CHV-TSTATRF back
to normal operation.
If the CHV-TSTATRF goes into Bootloader mode, the large seven-segment display
will show “bL”, except when in SETUP mode (where “bL” identifies the Backlight
Timeout parameter). All other LDC segments will be off. All button presses will be
ignored, except for the sequence which enters SETUP mode (refer to “Setup Mode”
on page 18).
From the bootloader, SETUP mode will support only the following functions:
•
Check Firmware Version (rE)
•
infiNET ID (id)
•
infiNET RF Channel (Ch)
•
Start infiNET Acquire (Ac)
•
Unacquire Gateway (UA
•
Power Source (Po)
New firmware can be uploaded from the Crestron Toolbox.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals). This link will provide a list
of product manuals arranged in alphabetical order by model number.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 25
infiNET™ Thermostat
Crestron CHV-TSTATRF
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide
C2N-MNETGW infiNET Gateway/Transceiver
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CHV-TSTATRF, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
26 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
Software License Agreement
This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,
associated media, printed materials and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental,
sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such, Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 27
infiNET™ Thermostat
Crestron CHV-TSTATRF
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not
apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained or removed.
Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone
other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the
material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4)
modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.
28 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2.
Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of
Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 29
infiNET™ Thermostat
Crestron CHV-TSTATRF
This page is intentionally left blank.
30 • infiNET™ Thermostat: CHV-TSTATRF
Operations & Installation Guide – DOC. 6490
Crestron CHV-TSTATRF
infiNET™ Thermostat
This page is intentionally left blank.
Operations & Installation Guide – DOC. 6490
infiNET™ Thermostat: CHV-TSTATRF • 31
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations & Installation Guide – DOC. 6490
(2015101)
09.06
Specifications subject to
change without notice.

---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : No
Tagged PDF                      : Yes
Page Mode                       : UseNone
XMP Toolkit                     : 3.1-702
Producer                        : Acrobat Distiller 5.0.5 (Windows)
Create Date                     : 2006:09:14 15:43:21Z
Modify Date                     : 2006:09:27 16:08:34-05:00
Metadata Date                   : 2006:09:27 16:08:34-05:00
Creator Tool                    : Acrobat PDFMaker 5.0 for Word
Format                          : application/pdf
Creator                         : crestron crestron
Title                           : Operations Guide - DOC. 6260
Document ID                     : uuid:4d1ea82b-32c6-4523-b837-a2fddeb9c8e8
Instance ID                     : uuid:114e12df-12ee-40c6-b6a5-ab191a079e31
Page Count                      : 36
Author                          : crestron crestron

EXIF Metadata provided by EXIF.tools