Crystal Video Technology CB380120120425 HD Wireless Video Receiver User Manual 8858 3858 2012 3 30
Shenzhen Crystal Video Technology Co.,LTD. HD Wireless Video Receiver 8858 3858 2012 3 30
Users Manual
WIRELESS HD TRANSMISSION SYSTEM USER MANUAL EU Environmental Protection Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with you local authority or retailer for recycling advice. This user manual applies to: Tr a n s m i t t e r : C B 8 8 0 1 / C B 8 8 0 8 R e c e i v e r : C B 3 8 5 8 / CB3801 / CB3805 Important Information Please read this user manual before you use this product, it contains all the notes and important things regarding operating this product.In accordance with the safet precautions and operating instructions listed on this user manual, our applies provided the product is handled properly for its intended use, but may not apply to below cases: ● Repairs or product modification and alterations have been executed by unauthorized personnel. ● The damages are caused by accidents including but not limited to lightning, fire, exposed to rain or water,and moisture. ● Do not use provided power adapter with specific power voltage which are not compliant with the rated voltage range in the attached label of the power adapter in package. ● The model label on the product has been modified or the warranty tag has been removed by unauthorized personnel. Safety Precaution Danger! High voltage To reduce the risks of electricity, do not remove or open the cover. No user-serviceable parts are inside. Please return to original factory for maintenance The high temperature in the process of operating the device may cause the high risk of scalding. Beware of hot surfaces! Caution! Please use our standard power adapter.Detailed information Please refer to the rated voltage range showed on the label at the back of package's power adapter. Danger: Be careful with electricity. ● As connecting any equipment (such as any player or TV , etc.), please turn off the power to the product before any operation is undertaken. ● Power outlet: To prevent electric shock or fire, short circuit, please make sure the type of electrical plug used on the receiver's and transmitter's power cord are compliant with the rated voltage range in the attached label of the power adapter in package. ● Power cord: Do not place any heavy articles above on the power cord. To avoid being stepped on or pinched by heavy items, the power cord should not be located on the place where people pass by frequently. ● Power overloading: Avoid overloading wall's electrical outlets and extension cord or other multi-socket; otherwise could result in electronic shock or fire. ● Lightning: For protection from lightning or when the product is left unattended for a long period, please disconnect it from the power source. ● Please disconnect the power cord from the power outlet when you are not using the receiver and transmitter, this will reduce the risk of electric shock or fire. Warning ● This product should not be exposed to dripping or splashing. Do not place any object filled with liquid on the product(eg. vases). ● To avoid electric shock, please do not block or stick anything on the air vent of product; do not remove the cover or put the object just like pins, steel wire into the gap of the air vent. ● Please place the receiver/emitter on a flat with hard and stable surface. ● Ventilation: please do not block the air vents on the receiver/transmitter or place any heavy object on top of them . Blocking the air flow can damage the product itself. Please make sure that there is adequate ventilation distance between the receiver and TV, and also put the product away from direct sunlight or any source of heat. ● Water Exposure: To reduce the risk of electric shock or fire , please do not expose the receiver/transmitter to rain or moisture. ● We're no responsible for any damage or result caused by unsing other adapters instead of our standard adapters Special Notice ● Although the product has provided the function of data encryption when transmitting, you still need to pay attention to deliberate signal interception. There will be the Possibility of a third party intentionally intercept the transmission signal since the product adopt wireless communication. Please do not use the product on confidential and important communications, or life-related communications The main concern is that the content of wireless communication might be received by the third party's wireless devices deliberately or accidentally. ● The impact of radio waves (such as the following environment may cause the abnormal audio and video(blocked image, noise ...etc.). 1 ) Transmit near the wall which is hard for the radio waves to get through. 2 ) Quite close to the refrigerator, metal fitment and appliances, or next to the crowded situation. ● This product has been tested and manufactured to comply with national electrical safety rules, however, there will be noise caused by the interference with other machines in rare cases. If the interference is happened, please keep a certain distance away from other machines. ● The product is susceptible to interference from 5GHz wireless local area network or other wireless devices. ● Optimal range between transmitter and receiver is between 1 meter and 30 meters within line of sight indoor. ● Please do not set up the transmitter and receiver in metal shelf, or it will hinder the wireless communications. ● 1080P/60 Hz Wireless transmitting. ● It will take 15-20 seconds to boot the system before wireless communication start, the media receiver can not be operated during this time. ● This wireless for indoor only, has minute amounts of radiation, pls keep at least 20cm away from while using. CONTENTS 01 About The Instruction CONTENTS About the instructions 02 Brief introduction 02 Packing List 03 Interface Introduction 05 Wireless HD Transmitter introduction(CV6608, CV8801, CB8808, CB2601) 05 Wireless HD Receiver introduction(CV6620, CV3801) 07 Installation and Use 09 Connect to HD player 09 How to connect to PC 10 CB2601 Loop Output Installation Instruction 12 Installation instructions for CB3801 14 Basic Function 16 IR Remote Extension Connector Instruction 16 Unicast (point-to-point) Code Matching Procedures 17 Extension Operation Instruction 18 WHDI Function 18 WHDI Remote Control Operation Instruction 19 HID Keyboard/Mouse Remote Control Operation Instruction 23 3D Video Transmission 25 Appendix 27 OSD(On Screen Display) 27 List of Supported HID Wireless Keyboard/Mouse Model 27 Graphic Card Setting 28 Indictor description 32 Product Specifications 34 Troubleshooting 35 - Please read this manual carefully before you use these products and retain it properly for future reference. - If there is any doubt or difficulty in the process of product usage, please feel free to contact us or the dealer. - The company reserves the authority to amend the specification. - The user manual is applied to following models of wireless HD transmitter and receiver: TX: CB8801/ RX: CB3801 Brief Introduction Thank you for choosing this product. This product adopt the latest high-definition (HD) wireless audio/video(AV) transmission technology which can enable the wireless transmission of any uncompressed HD 1080P video and audio from an HD source device(Set-top-box/ HD Player/ Blu-ray DVD/ PC/ TV/ Game Machine/Recorder) to an HD display device(LCD TV/LED TV/Projector). You can always enjoy the quality of life and more convenient life without the expense, mess or hassle of HD cables. Product Feature ■ Support 1080P/60Hz, no latency with using real-time HD video transmission technology ■ Support point-to-point, multi-point to multi-point transmission ■ Support USB HID remote control, ■ Support IR remote control .(Support 38K remote’s signal protocol.) ■ Compatible with EDID 1.1, support HDMI 1.3 (3D series product support HDMI 1.4) ■ Support 256 AES image encryption ■ Support OSD, WHDI 1.0 specifications ■ Full hardware design, no software requested, plug-and-play. 02 Packing List Interface Introduction Please check the packing list carefully after unpacking, if any part is missing, please Transmitter Interface Introduction contact your dealer. Accessories of all models are subject to the following packing list. CB8801 TX:CB8801 STICK Packing List Wireless HD Transmitter Model: CB8801 CODE KEY VIDEO INDICATOR Wireless HD Transmitter CB8801 x 1 USB Cable x1 * HDMI Adapter ( OPTION ) Power Supply (5V/1A) x 1 NETWORK INDICATOR MINI USB IN TX:CB8808 HDMI IN Wireless HD Transmitter CB8808 x 1 USB Cable x1 Audio Cable x1 VGA Adapter x1 Power Supply (5V/1A) x 1 CB8808 Wireless HD Transmitter Model: CB8808 RX:CB3801 CODE KEY Wireless HD Receiver CB3801 x 1 Bracketx 1 HDMI Cable x 1 IR Remote Extension Receiver x 1 VIDEO INDICATOR NETWORK INDICATOR MINI USB IN Power Supply (5V/2A) x 1 AD Adapter x1 WHDI Remote Control x1 Mini USB to USB female x1 AUDIO IN VGA IN * Please take all the actual accessories as the standard. 03 04 1. MINI USB INPUT PORT connect Mini USB input port to the computer’s USB port or the 5V/1A power adapter by the USB cable for power supplying. * HID Keyboard/Mouse Remote Control function is supported when connected the mini USB input port to the computer. 2. HDMI IN Connect to the HDMI Output port of a HD AV source device. 3. VGA IN Connect to the VGA port of computer. 4. AUDIO IN Connect to the audio output port of computer by the audio cable. 5. CODE KEY Code Key Function: press the code key for 5 seconds , the transmitter will turn into the code matching process. 6. NETWORK INDICATOR On: The wireless network connection between transmitter and receiver is successful . Flash Slowly: Transmitter is ready for connecting. Flash Rapidly: The device is faulty. 7. VIDEO INDICATOR On: The HD AV source is connected successfully. Off: The HD AV source is failed to connect. Note: The extended function which marked in * requires hardware supporting, as to more detailed information, please refer to the operation instructions of HID Keyboard/ Mouse Remote Control function on P23. 05 Receiver Interface Introduction CB3801 Wireless HD Receiver Model: CB3801 CODE KEY VIDEO INDICATOR NETWORK INDICATOR IR IN MINI USB IN HDMI IN DC IN 1. DC IN Connect this port to 5V/2A power adapter ( spec: 5.5mm, DC 5V ). 2. HDMI IN Connect to HDMI Output of a HD display devices (HDTV, projector). 3. MINI USB INPUT PORT * HID Remote Control function is supported when connected the mini USB input port to the Mouse or keyboard. Note: MINI USB port do not support power supply 4. CODE KEY Code Key Function: press the code key for 5 seconds , the receiver will turn into the code matching process. (It needs to use remote control to match code under WHDI software mode) 5. NETWORK STATUS INDICATOR On:The wireless network connection between transmitter and receiver is successful . Flash slowly: Transmitter is ready for connecting. Flash rapidly: The device is faulty. 6. VIDEO INDICATOR On: The video source is connected successfully. Off: The video source is failed to connect. Note: The extended function which marked in * requires hardware supporting, as to more detailed information, please refer to the operation instructions of HID Keyboard/Mouse Remote Control 06 Product Installation Instructions How to connect to PC 1.CB8808 should be connected with the VGA port through the VGA adapter. 2.Connect CB8801/CB8808 to Laptop/PC USB port by the USB cable; connect the Audio In port of transmitter with Audio Out port of Laptop/PC by the audio cable. Installation instructions for CB3801 1. Screw CB3801 with the bracket, rotate the screw clockwise until fix it, adjust the receiver up and down, then fix it with proper angle, and twist the wrench clockwise to fix the direction of receiver. TX:CB8801 HDMI Interface HDMI Transmitter 90° USB USB cable VIDEO Laptop Barcket VGA Transmitter USB USB cable AUDIO OUT Audio cable Barcket 2.Connect the CB3801 with monitor by HDMI cable ,plug the IR cable into the IR jack of receiver and use the supplied double sided tape to fix the IR head in the front side of the monitor. Plug into the power supply of receiver, the OSD information on TV screen will be prompted as: “Connecting to CB3801” VGA adapter TX:CB8808 VGA Interface NETWORK 360° Laptop Connecting to CB3801... HDMI HDMI IN HDMI Receiver IR Receiver Power supply HD TV HDTV 09 10 3. Wait for 15 to 25 seconds, the network and video indicators will turn on, the video connection is successful. OSD information on projector (HDTV) screen will be prompted as “Connected to CB3801" and display video source content of PC/ Laptop. Notice: As to the specific model of transmitter's installation steps, please refer to the product installation instruction in this chapter. KRO WHDI Function WHDI (Multipoint-to-Multipoint/Multi-cast) function means that a receiver can be connected to many transmitters respectively, and the transmitter can also be connected to different receivers respectively. Users can choose to connect to any different transmitter by WHDI remote control at receiver's side.(HD video source) Example Applications of WHDI Function (3 transmitters and 2 receivers ) 1. Match code of 2 receivers with 3 transmitters respectively. 2. Connect transmitter to different HD device source respectively by HDMI cable and power on the devices. (As to the device installation instruction, please refer to the installation instructions for specific model of product on P09) TX1:CV6608W DVB OED IV WTEN VIDEO V2 H1 KRO TX3:CV6608W SONY BD NETWORK TX2:CB8801W Stick0203 OED IV WTEN Transmitter 3. Connect 2 receivers to HDTV respectively by HDMI cable. RX:1.x.xx Connected to CB3801 1920x1080P Freq:5xxx NETWORK CONNECTING... VIDEO RX1:CV6620W VIDEO NETWORK HD TV Receiver NETWORK RX2:CB3801W 4. Power on receiver and HDTV, the receiver will automatically connecting to the transmitter which was connected with the receiver successfully last time, the OSD information on TV screen will be prompted as the following picture: Remote control Connecting to Stick0203... OSD Display 11 12 5. Wait for 15 to 25 seconds, the network and video indicators will turn on, the OSD information on TV screen will be prompted as the following picture and the disappear in 3 seconds. Connected to Stick0203 Add New Video Source (WHDI Product Code Matching) WHDI supports multiple transmitters with one receiver. You can add additional transmitters as refer to the following steps: 1. Press [MENU] key of the WHDI remote control to enter the main menu, press direction key to enter [Add new Video Source] or press [Add] key to add video source. Please make sure that the remote control is pointing to receiver's IR sensor window at the operation process. Setup 6. You can use WHDI remote control to select different transmitter (player) Add new Video Source Remove Video Source Modify Video Source Receiver TX1:CV6608W DVB HDTV1 WHDI Remote Control RX1:CV6620W KRO OED IV WTEN HDTV2 TX2:CB8801W Stick0203 VIDEO VIDEO NETWORK 2. Press the code key of transmitter for 3~5 seconds and then loosen from the code key, OSD information will be prompted as “Please Activate Registration On Transmitter Unit”. NETWORK RX2:CV3801W NETWORK VIDEO V2 H1 Transmitter TX3:C B2601 W SONY BD Adding Stick0203 Press OK to continue or Exit to cancel WHDI Remote Control Operation Instruction 1. Enter the main menu MENU EXIT SOURCE 1 .MENU 2. Return to previous menu 3. SOURCE 2 .EXIT 4. Direction key directions on the menu screen OK OK 5. OK DELETE ADD 8. GUEST 7. ADD 3. Press [OK] key to enter the code matching process. 4. The code matching will be completed after about 30 seconds, and the video source will be connected to automatically. 5. Press OK to confirm the operation 6. Enter [Remove Video Source] GUEST 6. DELETE Adding Stick0203... Connected to Stick0203 7. Enter [Add New Video Source] INPUT DEVICES 10. 2nd Video source WHDI Remote Control 19 3~5 Sec 3. ENTER [Select Video Source] 4. Operate for up, down, left and right 9. 1st Video source Press the code keys simultaneously for 11. 3nd Video source 8. System powering down 9. Connect to 1st Video source 10. Connect to 2nd Video source 11. Connect to 3nd Video source 5. If there need to add more new video source, please repeat the above 1 to 4 steps. 20 Rename Video Source Select Video Source 1. Press [Source] key, the list of video sources will be displayed on screen. 2. Use [UP]/[DOWN] direction keys to choose a video source, press [OK] key to confirm connecting to the one selected. Select Video Source Connected to Stick0203 Stick0203 SONY BD DVB 1. Press [MENU] key and choose "Modify Video Source " from main menu. 2. Select the video source needed renaming from the video source list and press [OK] to confirm. Setup Choose Source To Rename Add new Video Source Remove Video Source Modify Video Source Stick0203 SONY BD DVB Setup Quick Connect to Video Source 1. Press [1] key of input devices to connect directly to the 1st video source in the source list; Press [2]/[3] key to connect directly to 2nd/3rd video source in the source list. 3. Use [LEFT ][RIGHT ]direction keys to change cursor position Use [UP][DOWN] to modify the content of the character 4. Press [OK] to save the modified name. Rename Video Source Select Video Source R itck0203 Stick0203 SONY BD DVB Setup WHDI Remote Control Remove Video Source 1. Choose [Remove Video Source] on the main menu or press [DELETE] key to quick enter [Remove Video Source] menu. 2. Select the video source wanted be deleted from the video source list. Setup Choose Source To Remove Add new Video Source Remove Video Source Modify Video Source Disconnect Wireless Link 3. press [DELETE] key Removing Stick0203 Press OK to continue or Exit to cancel 21 Power Down Mode 1. After pressing [GUEST ] key, system will enter power down mode. 2. Press [GUEST ] again to resume work. Powering Down.. Stick0203 4. Press [ok] to Remove Removing Stick0203.. 5. The video source is removed, return to main menu. Setup Add new Video Source Remove Video Source Modify Video Source Standby Mode 1. When receiver disconnect from transmitter and there is not any operation to run, the system will turn into Standby Mode, and the OSD information will be prompted as “Wireless Off ”. 2. Press [SOURCE] or [MENU] key to resume work. Wireless Off 22 HID Remote Control Operation Instruction Function Instruction HID Keyboard/Mouse Remote Control function support users to use keyboard/mouse at receiver(Monitor) side to control the PC at transmitter side. Note: Since one USB port in receiver can only support one wired keyboard or mouse at a time, there recommend to use the wireless keyboard/mouse set which share one USB wireless receiver connector for this HID function supporting. KRO Installation of HID Driver 1. Run the driver installation package , at the first installation, the language selection dialog box will pop up as follows: 3. Click “Install” to start installation 2. Choose your language and click “OK”, enter the following installation interface, click “Next” to enter the next step. OED IV WTEN STICK Laptop VIDEO NETWORK Receiver CB3801 Wireless Keyboard/Mouse USB wireless receiver Application of HID Function 1. Please make sure that both of the transmitter and receiver can support HID function. 2. Connect the Transmitter with PC's HDMI port. (CB8808 should be connected with the VGA port through the VGA adaptor) (Please refer to the installation step of Laptop connecting on P10 to P12 .) 3. Connect the Transmitter with PC's USB port by the USB cable. 4. At this time, the PC screen will be prompted to install HID driver . As to the operation step, please refer to the latter part of this chapter. 5. Connect Receiver to HDTV/Projector by HDMI cable, power on HDTV and receiver. 6. Wait for 15 to 25 seconds, the network and video indicators of receiver will be turn on, TV screen will display video source content of PC/Laptop.. 7. Connect the USB wireless receiver connector of wireless keyboard/mouse set or wired Mouse/keyboard with Mini USB In port of receiver . 8. After HID driver installed, the wired/wireless keyboard/mouse will be available to use to remote control the PC/Laptop from monitor's side. 23 4. Since the driver is not certified by Microsoft, so the following dialog box may pop up several times during installation process, please click “Continue Anyway” to install. 5. Click “Finish” to complete the installation. 24 Graphic Card Setting Appendix Windows 7 System List of Supported HID Wireless Keyboard/Mouse Model Device Name RAPOO 1800E Device Type Result Mouse+Keyboard OK Lenovo KM4901 Mouse+Keyboard OK Fuhlen U79 2.4G Mouse+Keyboard OK HP VK429PA#AB2 Mouse+Keyboard OK Lenovo N5901A Mouse+Keyboard OK Lenovo Ultraslim Plus Wireless KM Mouse+Keyboard OK PRIMAX Black Silk USB KB T1 Mouse+Keyboard OK Logitech MK250 Mouse+Keyboard OK Logitech MK260 Mouse+Keyboard OK Logitech M-BT96a Mouse OK Logitech M-BJ58 Mouse OK A4TECH OP-220 Mouse OK Microsoft Wired Desktop 600 Mouse OK BETOP BTP-C033 Game Controller OK Logitech Gamepad F310 Game Controller OK BETOP BTP-C036 Game Controller OK Saitek CYBORY F.L.Y 5 Game Controller OK 1. When the device is properly connected and the network has been connected, OSD information on display device screen will be prompted as: " NETWORK CONNECTED, VIDEO CONNECTING... "; 2. Right-click on the desktop and select "Screen resolution"; 3. As the below picture shows, there will be two monitors named ①② in panel. If only monitor ① appeared, please click "Detect" or unplug and then plug PC's HDMI cable; 4. Select "Duplicate these displays" or "Extend these displays" in "Multiple displays" column, click "Apply"; 5. When computer screen shown on the display device, click "Keep Changes" to complete the setup. Click "Resolution" option to change computer's output resolution. If you can't set the resolution of 1080P under "Duplicate these displays", please change to "Extend these displays". Windows XP System (NVIDIA Graphic Card Series) 1.When the device is properly connected and the network has been connected, OSD information on display device screen will be prompted as: " NETWORK CONNECTED, VIDEO CONNECTING... "; 2.Right-click on the desktop and select "NVIDIA Control Panel"; 3.Open the "NVIDIA Control Panel", select "Set up multiple displays", it will show the following interface: 27 28 4. Select "The same on both displays (Clone) " or "Configured independently from each other (Dualview) ", click "Apply"; 5. When computer screen shown on the display device, click "Yes" to save the setting. 6. As below picture show, select the "Change resolution" option, you can modify the computer output resolution as dragging the "Display Resolution" progress bar. 7. Open the Control Panel, run the "Sounds and Audio Devices" as follows: Click the "Audio" tab in the "Sounds and Audio Devices" properties card, change the "Default device" of "Sound playback" to "NVIDIA High Definition Audio", then click "OK" to complete the setup. *8. This step is for HDMI audio output settings, you can skip this step if you are using VGA interface of HD transmitter. Windows XP System (ATI Graphic Card Series) 1. When the device is properly connected and the network has been connected, OSD information on display device screen will be prompted as: " NETWORK CONNECTED, VIDEO CONNECTING... "; 2. Right-click the mouse on the desktop, select "Catalyst( TM ) Control Center", open the ATI graphics settings; 3. Select "Displays Manager" which listed in the graphics settings as refer to follow picture: 4 .Below “Attached displays currently disabled”, there will be a gray display in the display box, if no gray display appear, please right-click "Detect Displays" or unplug and then plug the HDMI cable; 5. Right-click the gray display, select the "Extended Main onto HDTV" or "Clone Main with HDTV"; 6. When the video image appears on the display screen, select "Yes" on the pop-up dialog box to save the settings; 7. Click the "Desktop Area" option, change the computer's output resolution; 8. Open the computer control panel, run the "Sounds and Audio Devices"; *9. This step is for HDMI audio output settings, you can skip this step if you are using VGA interface of HD transmitter. Click the "Audio" tab in the "Sounds and Audio Devices " properties card, change the "Default device" of "Sound playback" to "ATI HD Audio rear output", then click "OK" to complete the setup. 29 30 Indicator Description Model Indicator Network TX:CB8801 Video Windows XP System (INTEL Graphic Card Series) 1. Right-click the mouse on the desktop, select "Graphics Properties .."; 2. Select "Multiple Displays" in "Intel Graphics and Media Control Panel", change " Operating Mode" to "Clone Displays" or "Extended Desktop"; Indicator TX:CB8808 Indicator Model Indicator Indicator Status — The wireless network connection is Flash Slowly — Transmitter is ready for connecting. Flash Rapidly — The device is abnormal. ON — The display source is connected successfully OFF — The display source fails to be connected successful between transmitter and receiver. Indicator Status ON Network Indicator Video Working Status ON Working Status — The wireless network connection is successful between transmitter and receiver. Flash Slowly — Receiver is ready for connecting. Flash Rapidly — The device is faulty. ON — The video source is connected successfully OFF — The video source fails to be connected Indicator 3. Click "Apply" and select "Yes" on the pop-up dialog box to save the settings; 4. Click the "Resolution" option in the "General Settings" tab, change the output resolution; 31 32 Product Specifications Tramsmitter CB8801 CB8808 Transmission Frequency 5.15~5.25, 5.25~5.35, 5.47~5.725, 5.725~5.850 (GHz) Frequency Stability ±10PPM 20MHz / 40MHz Bandwidth Standard Protocol HDMI 1.3,HDCP 1.2 Receiving Sensitivity ≤- 75dBm System Latency ≤1ms ≤1ms TX/RX channel 2 TX / 1RX 2 TX / 1RX ≤- 75dBm Transmission Power 13±2dBm 10 ±2dBm Transmission Distance ≥25m ≥25m Power Supply 5V /1A 5V /1A Dimensions (W x D x H) 98 x 29 x 14.5 (mm) 91.5 x 31x 17.5 (mm) (OPTIONAL) Receiver CB3801 Transmission Frequency 5.15~5.25, 5.25~5.35, 5.47~5.725, 5.725~5.850 (GHz) RF communication system MIMO Modulation mode OFDM Frequency stability ±10PPM Bandwidth 40MHz Standard Protocol HDMI 1.3,HDCP 1.2 Transmission Power 16 ±2dBm Receiving Sensitivity ≤- 75dBm System latency ≤1ms TX/RX channel 5 RX /1T X Transmission Distance ≥30m (≥50m with CB8801) Power Supply 5V /2A Dimensions (W x D x H) 99 x 56 x 20. 5 ( mm) Video Format Support T V:1080p, 1080i, 720p, 576p, 480p PC:VGA(640X480), SVGA(800X600), XGA:(1024X768), SXGA(1280X1024) Audio Format Support PCM, DTS, DOCBY DIGITAL IR Mode 38KHz 3D Video Format Support 720P@50, 720P@59, 720P@60 1080P@23, 1080P@24 3D Standard Protocol HDMI 1.4, HDCP 2.0 Operating Temperature -10 - 40℃ Storage Temperature -20℃ - 80℃ Operating Humidity 15~85%RH * Since the product's improving process, all the performance, design and specifications of our products are subject to minor change without prior notice. 33 34 Trouble Shooting Possible Reasons: Solutions: Transmitter or receiver is not placed erectly. Place the TX or RX onto the base and maintain them erectly. The transmitter and receiver are out of effect range. Move the receiver closer to the transmitter. Power on transmitter. Place the TX or RX onto the base and replace them erectly. The transmitter and receiver are too far away. Move the receiver closer to the transmitter. Several solid wall partition TX and RX. Reduce the number of solid walls between TX and RX. Several solid wall partition TX and RX. Reduce the number of solid walls between TX and RX. There are too many obstacles between TX and RX. Move the receiver closer to the transmitter. There are too many obstacles between TX and RX. Move the receiver closer to the transmitter. Images appear on TV normally but no voice is output. Haven't matched the code of TX and RX. Rematch the code of transmitter and receiver. Player or TV is muted. Open the volume of player or TV. There is other transmitter which is under working Power off other independent transmitter, place the Player or TV's volume is too low. Turn up the volume of player or TV. condition near the receiver. Audio Image Transmitter is not electrified. Transmitter or receiver is not placed erectly. Current player don't support the output audio format. Switch the output audio format of player. receiver away from the other sources of interference. Video connect failed,Please check the device is ready Abnormal working of transmitter or receiver Transmitter and player are not connected. Connect the transmitter with player by the HDMI cable Can't use the IR extended function to remote control the player. Player is not turned on. Power on player. Haven't switched player to HDMI output. Switch player to HDMI output. Poor contact of transmitter's HDMI cable Unplug and then plug the HDMI cable of the transmitter Abnormal working of transmitter Reboot the transmitter. There are problems with HDMI cable between TX and player. Change the HDMI cable. Player don't support the output resolution format. Switch the player's output resolution to other modes. The TV don't support HDCP authentication when using Blue-ray player. Replaced with HDCP-certified TV. extension connector. IR remote extension connector is misalignment to the IR sensor window of player. transmitter, place the IR remote extension connector in front of IR windows area of player. Place the IR remote extension connector in the front of player and make sure the IR remote extension connector is aligned to the IR sensor window of player. The remote control is not aligned to the IR sensor Make sure the remote control is aligned to the IR sensor window of receiver when using. Power on receiver. A few special type of players do not support infrared IR remote extension connector only supports 38KHz Receiver and TV are not connected. Connect the receiver and TV by the HDMI cable. remote control. remote's signal protocol. Haven't switched TV to HDMI input. Switch TV to HDMI input. Can't use HID remote control function Poor contact of receiver or TV's HDMI cable Unplug and then plug the HDMI cable of the receiver or TV. Haven't installed the HID driver. Please refer to the HID driver's installation step in P24. TV turn into standby mode Switch the TV to normal operation mode. Transmitter's USB port is not connected with the Make sure the transmitter's USB port is connected Abnormal working of receiver. Reboot the receiver. computer's USB port. with the computer's USB port. The adopted keyboard/mouse are not supported. Refer to the List of Supported HID Accessories Model in P27. No image appear on TV HID Function window of receiver when using. Receiver is not turned on. The keyboard/Mouse's operation progress is not continuous. Poor contact of receiver or TV's HDMI cable. Re-plug the HDMI cable of the receiver or TV Abnormal working of receiver Reboot the receiver The transmitter and receiver are too far away. Move the receiver closer to the transmitter. Receiver failure Please contact your distributor Abnormal working of transmitter or receiver Reboot the transmitter and receiver. Abnormal color on TV screen Poor contact of receiver or TV's HDMI cable. Unplug and then plug the HDMI cable of the receiver or TV. Poor contact of transmitter or player's HDMI cable. Unplug and then plug the HDMI cable of the TX and player. Abnormal working of transmitter or receiver Reboot the transmitter and receiver. Transmitter Image Reboot the transmitter and receiver. Plug the IR extension cable into the IR Out jack of The transmitter are not connected with the IR remote No signals are input to TV 35 Solutions: Many noises or mosaics on the image displayed on TV IR Remote Control OSD Information on TV Possible Reasons: Network connect failed, Please check the device is ready Indicator status of wireless connection is off. Receiver is not electrified. Power on receiver. Transmitter or receiver are not placed erectly. Place the machine onto the base and maintain them erectly. The TX and RX are too far away from each other. Move the receiver closer to the transmitter. 36 Possible Reasons: Solutions: Several solid walls partition transmitter and receiver. Reduce the number of solid walls between TX and RX. There are too many obstacles between TX and RX. Move the receiver closer to the transmitter. Haven't matched the code of TX and RX. Rematch the code of transmitter and receiver. Transmitter or receiver failure Please contact your distributor. Transmitter Indicator status of wireless connection is on, but video Indicator is off. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in Receiver and TV are not connected. Connect the transmitter with player by the HDMI cable. accordance with the instructions, may cause harmful interference to radio communications. Player is not turned on. Power on player. However, there is no guarantee that interference will not occur in a particular installation. If Haven't switched player to HDMI output. Switch player to HDMI output. Poor contact of transmitter or player's HDMI cable. Unplug and then plug the HDMI cable of the TX or player. There are problems with HDMI cable between TX and player. this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the Change the HDMI cable Indicator status of wireless connection is flash rapidly. Abnormal working of transmitter Reboot the transmitter. Transmitter failure Please contact your distributor. Indicator status of wireless connection is off. Please refer to OSD information: Network connect failed, please check the device is ready. Receiver FCC Statement Indicator status of wireless connection is on, but video indicator is off. Please refer to OSD information: video connect failed, Please check the device is ready interference by one or more of the following measures:-Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example use only shielded interface cables when connecting to computer or peripheral devices). Indicator status of wireless connection is flash rapidly. Abnormal working of receiver. Reboot the receiver. Receiver failure Please contact your distributor. FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, includinginterference that may cause undesired operation. Cautions! The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modificationscould void the user authority to operate the equipment. 37 38
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