Culligan 010330CL Wireless Filtration Control User Manual

Culligan International Company Wireless Filtration Control

user manual

CULLIGAN®ClearLinkWireless Filtration ControlModels from 2018©2018  Culligan International Com pa nyInstallation,  Operation, and  Service Instructions with Parts ListsCat. No. 01029457Rev. B  11/14/18DCO # 018577
 2    Culligan® ClearLink Pro  2   Cat. No. 01029457Attention Culligan Customer:Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written specifically for these individuals and is intended for their use.We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by  consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property  damage or personal injury.NOTICE  Please send any suggestions for improving this manual to productmanuals@culligan.comWARNING!  Electrical shock hazard!  Prior to servicing equipment, disconnect power supply to prevent electrical shock.WARNING!  If incorrectly installed, operated, or maintained, this product can cause severe injury. Those who install, operate, or maintain this product should be trained in its proper use, warned of its dangers, and should read the entire manual before attempting to install, operate, or maintain this product. Failure to comply with any warning or caution that results in any damage will void the warranty.CAUTION!  This product is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction.CAUTION!  Children should be instructed not to play with this appliance.CAUTION!  If the power cord from the power supply to the unit looks or becomes damaged, the cord and power supply should be replaced by a Culligan Service Agent or similarly qualified person in order to avoid a hazard.NOTE  This system is not intended for use with water that is microbiologically unsafe or of unknown quality  without adequate disinfection either before or after the system.NOTE  Check with your public works department for applicable local plumbing and sanitation codes. Follow local codes if they differ from the standards used in this manual. To ensure proper and efficient operation of the Culligan ClearLink Pro to your full satisfaction, carefully follow the instructions in this manual.Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by pat-ents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, and SoftMinder are trade-marks of Culligan International Company or its affiliates. Culligan International Company9399 West Higgins Road, Suite 1100 Rosemont, Illinois 60018 1-847-430-2800 www.culligan.com
   3Cat. No. 01029457ContentsRead this Manual First .................................................... 5Introduction ........................................................................ 5About this Manual ........................................................... 6Safe Practices................................................................. 6Serial Numbers ............................................................... 6ClearLink Pro .................................................................. 7ClearLink Connect .......................................................... 7About Models..................................................................... 7Drinking Water Connect .................................................. 8Parts Included: ................................................................ 9Tools and Materials Required ......................................... 9Specications.................................................................. 9Precautions ..................................................................... 9Installation ......................................................................... 9Setting Capacity and TDS Function (All Models) .......... 10Installation (All Models)................................................. 11External Flow Switch for a Secondary Outlet ............... 15Flow Switch 40’ Wire Extension Kit (if applicable) ........ 17  Leak Sensor Installation ............................................... 17System Startup  ...................................................................................... 18Button Display Guide .................................................... 21Control Box Operation .................................................. 22Pair to Android .............................................................. 23Pairing to Smartphone ..................................................... 23Pair to iPhone ............................................................... 25Viewing Device On Cport To ensure you are able to monitor your device on Cport you must enter your dealer number within the app....... 28Troubleshooting Guide ................................................. 29Control Box Lights ........................................................ 29Troubleshooting ............................................................... 29Routing Guides ............................................................. 30Replacement Parts List ................................................... 34One-Year Limited Warranty ............................................. 35Index ................................................................................ 36Installation, Operation and Service InstructionsCulligan® ClearLink ProWireless Filtration Control  Models from 2018
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Introduction    5Cat. No. 01029457IntroductionRead this Manual FirstBefore you operate the Culligan® ClearLink systems, read this manual to become familiar with the device and its capabilities.The ClearLink units are certified by WQA against CSA B483.1, NSF/ANSI 372 for low lead requirement, NSF/ANSI 42 and NSF/ANSI 58 for material safety and structural integrity.Model: CulRF-M5 used in devices ClearLink PB, ClearLink D-WiFi and ClearLink D.             WM-N-BM-30 used in device ClearLink D-WiFi.Contains FCC ID: V7U-010330CL, IC: 6510B-010330CL, FCC ID: COF-WMNBM30 and  IC: 10293A-WMNBM30.This device complies with part 15 of the FCC Rules subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept all interference received including interference that may cause undesired operation.Le présent appareil est conforme aux CNR Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil nedoit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.This device complies with Health Canada’s Safety Code. The installer of this device should ensure that RF radiation is not emitted in excess of the Health Canada’s requirement.Cet appareil est conforme avec Santé Canada Code de sécurité 6. Le programme d’installation de cet appareil doit s’assurer que les rayonnements RF n’est pas émis au-delà de I’exigence de Santé Canada.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient annuler l’autorité de l’utilisateur à utiliser cet équipementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with Innovation, Science and Economic Development Canada’s licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.This Class B digital apparatus complies with Innovation, Science and Economic Development Canada ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Innovation, Sciences et Développement économique Canada.
 6    Culligan® ClearLink Pro  6   Cat. No. 01029457About this ManualThis manual:• Familiarizes the operator with the equipment• Explains installation and setup procedures • Explains the various modes of operation• Gives specifications and troubleshooting informationThis publication is based on information available when approved for printing. Continuing design refinements could cause changes that may not be included in this publication.Safe PracticesThroughout this manual there are paragraphs set off by special headings.NoticeNotice is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard. For example,NOTICE  The nipple must extend no more than 1 inch above the cover plate.CautionCaution is used when failure to follow directions could result in damage to equipment or property. For example,CAUTION!  Disassembly while under water pressure can result in flooding.WarningWarning is used to indicate a hazard which could cause injury or death if ignored. For example,WARNING!  Electrical shock hazard!  Unplug the unit before removing the timer  mechanism or cover plates!The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution, and careful attention are conditions which cannot be built into the equipment. These MUST be supplied by the personnel installing, operating, or maintaining the system.Be sure to check and follow the applicable plumbing codes and ordinances when installing this equipment. Local codes may prohibit the discharge of acid or caustic solutions to drain. An extra solution tank should be used to neutralize the solution before discharging to drain.Use protective clothing and proper face or eye protection equipment when handling chemicals or power tools.Serial NumbersThe serial number is located on the back of the control box.This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication.NOTE  Do not remove or destroy the serial number. It must be referenced on request for warranty repair or replacement.
About Models    7Cat. No. 01029457About ModelsClearLink ProFigure 1. ClearLink ConnectFigure 2. NOTE  Illustrations are for overview purposes only, for RO installations an air gap and RO tank is needed. TheClearLinkPRO™isarst-to-marketwireless control system that allows you togetCulligan®lteredwaterfromyourmain faucet. Installing an RO system used to required a dedicated faucet, which meant drilling a hole or losing a soap dispenser. Now you can use your existing faucet to wash vegetables with yoursprayer,llpotsforcooking,orsimplyenjoyaglassoflteredwater.The ClearLink Connect takes the ease of using your current faucet and pairs it with the technology of staying connected anywhere.  This Wi-Fi enabled ClearLink keeps all of the same functionality of the ClearLink Pro but adds the ability to connect to the Culligan Connect App.  Track water consumption, contaminantsbeingremoved,lter/membranelife and if a leak is detected from anywhere, using the convenience of an app. +WiFi Capable+Leak Sensor
 8    Culligan® ClearLink Pro  8   Cat. No. 01029457Drinking Water ConnectThe Drinking Water Connect allows drinking water customers to stay connected to their system anywhere.  This Wi-Fi enabled product can be added to virtually any household drinking water installation and adds the ability to connect to the Culligan Connect App.  Track water consumption, contaminants being removed, filter / membrane life and if a leak is detected from anywhere, using the convenience of an app.Figure 3.  NOTE  Separate connections for filtered and unfiltered water.+ WiFi Capable+ Leak Sensor
Installation    9Cat. No. 01029457InstallationParts Included:• Remote Button (not available with Drinking Water Connect)• Control Box• Battery Box• 3/8” x 1/4” Tube Adapter• Mounting Screws• Air Gap (not available with Drinking Water Connect)Tools and Materials Required• D Batteries x4• AAA Batteries x2• Screwdriver• Adjustable Wrench• Towels• Pan or BucketSpecificationsPressure Range: 30-120 psi (207-827 kPa)Temperature Range: 40-100 ºF (4.4 - 37.7 ºC)PrecautionsWARNING!  Follow all precautions indicated in the manual provided with the Culligan water treatment system.WARNING!  For systems using a booster or distribution pump, the pressure of the treated water cannot exceed the pressure of the cold water supply.WARNING!  Reducing the Booster pump pressure below incoming pressure will allow the proper operation of the ClearLink.WARNING!  For cold water use only. Do not use on hot water line.CAUTION!  Control box must be protected against freezing temperatures, frost, snow, sleet and ice. Exposure to these can produce cracks and product failures.CAUTION!  The Filter/RO should be flushed before installing into the system to ensure the proper operation of the ClearLink.CAUTION!  This product has a limited service life. We recommend that a record be kept regarding the date of install and any other performed maintenance. Because of the product’s limited service life and to prevent costly repairs or possible water damage, we strongly recommend that the control box be replaced every ten years.• After prolonged periods of non-use (such as during a vacation) it is recommended that the system be flushed thoroughly. Let the filtered water run for 5-6 minutes before using.• The ClearLink estimates filter life based on flow and time. Changes in taste, odor, color and/or flow of the filtered water could indicate that the filter(s) should be replaced.• Make certain that installation complies with all state and local laws and regulations.
 10   Culligan® ClearLink Pro  10  Cat. No. 01029457Setting Capacity and TDS Function (All Models)NOTE  Set capacity and TDS function before starting installation.NOTE  To access the dip switches for setting capacity and TDS function, open the control box by removing the three screws in the rear cover.Find the dip switches on the front of the circuit board. SW2 and SW3 set the time and capacity for the filter reminder.SW1:  OFF = Disabled    ON = Enabled  Enables/Disables the TDS function (Enable only for RO systems). The system will measure the difference between the feed and product water to determine if the RO is working. If installing an RO system with a Mineral Boost cartridge, this feature may need to be disabled so that the alert indicator does not illuminate prematurely for RO membrane replacement.SW2:  OFF = 500 gallons  ON = 1,000 gallonsSW3:  OFF = 180 days    ON = 365 daysSW6 is used for production testing and should be left in the off position.SW6SW3SW2SW1ONFigure 4.  Dip Switches
Installation    11Cat. No. 01029457Installation (All Models)NOTE  If using an external flow switch, install the external flow switch before installing the ClearLink. See “External Flow Switch for a Secondary Outlet” on page 15 for instructions.NOTE  Refer to the manual provided with your filter/RO for installation instructions specific to that system.NOTE  Some installations may require adapters and fittings not included with the product. Review the manual and your installation before beginning.NOTE  Consult your local plumbing codes and install accordingly.Figure 5.   Figure 6. 1.  Turn off both hot and cold water shut-off valve then turn on the kitchen faucet and allow all water to drain from line.2.  Disconnect the cold water line from the cold water shut-off valve.NOTE  If rigid plumbing pipe (metal or plastic) is used, you may need to shorten the pipe using a hacksaw or pipe cutter to accommodate the control box.
 12   Culligan® ClearLink Pro  12  Cat. No. 01029457Figure 7. Figure 8. 3.  Connect the control box to the cold water shut-off valve and the water line to the facet as shown. Culligan recommends 1/2 - 3/4 additional turns past finger-tight.CAUTION!  The stationary hex nut on the outlet of the ClearLink should not be used to over-tighten the hose fitting.  NOTE  The control box must be in a vertical position.NOTE  If space does not allow for mounting the control box onto the valve, it can be mounted on a wall and connected using flexible lines. (purchased separately).4.  Connect the inlet on the RO/Filter system to the port marked “RO/Filter ►.”Wettheendoftheplastictubingwith water and push it into the quick connect fitting adapter approximately 5/8” until it stops.NOTE  All filters and RO membranes should be flushed before connecting any ClearLink device to the filtration/RO system.NOTE  This connection is plugged for remote system installations (Water supply is not the same as the sink such as basement installations). This port is normally plugged when installing the filtration/RO system in a location other than the kitchen cabinet.NOTE  Use the supplied adapter if your system uses a 1/4” tube.
Installation    13Cat. No. 01029457TankFigure 9. NOTE  Steps 6 through 8 are only for RO installations using an air gap.NOTE  If your filtration system is not an RO, skip to System Startup.NOTE  Install the drain connection to the drain plumbing according to the manual provided with your RO system.NOTE  Check and adhere to local plumbing codes for Air Gap installation.AIR GAPFigure 10. 5.  Connect the product water outlet on the RO/Filter system to the port marked“RO/Filter►.”Wettheendofthe plastic tubing with water and push it into the quick connect fitting adapter until it stops.NOTE  This is the line that would normally go to your dedicated faucet.NOTE  Connect the tank and/or post filter in this line if required for your filter/RO system.6.  Mount the air gap device as near to counter top as possible and in a vertical orientation.WARNING!  Install the air gap as high as possible using air gap installation bracket.WARNING!  Failure to mount the air gap device vertically will cause it to leak water.
 14   Culligan® ClearLink Pro  14  Cat. No. 01029457TankFigure 11. TankFigure 12. 7.  Connect the drain line coming from the RO system to the 1/4” connection of the air gap device.NOTE  Drain line adapters are available through Culligan Marketplace that can be used when considering the best drain line connection.8.  Connect the 3/8” fitting of the air gap device to the connection on the drain plumbing.NOTE  If the customer has a garbage disposal, connect the RO drain line coming from the air gap to the “auxiliary” port (removable plug where a dishwasher drain is typically hooked up) rather than downstream of the disposal. The high flow rate from a disposal sucking water from a clogged sink will send water up and out of the air gap.
Installation    15Cat. No. 01029457External Flow Switch for a Secondary OutletFor use with ClearLink Connect and as an optional accessory on the Drink Water Connect. No available for use with ClearLink PRO.See “Routing Guides” on page 30.NOTE  External flow switch must be installed after the post filter.NOTE  If the inlet of the refrigerator (or similar) requires 1/4” tubing, the reducing stem should be installed as close to the refrigerator as possible to reduce the pressure drop caused by smaller diameter tubing.TankFigure 13. To Secondary Outlet, such as a refrigerator
 16   Culligan® ClearLink Pro  16  Cat. No. 01029457Flow Switch WiringNOTE  The standard length of the flow switch wire is 3’.  If needed, a 40’ wire extension is available separately.Figure 14.  Flow Switch Wiring1.  Remove Screws2.  Remove the back cover.3.  Remove slider.4.  Remove manifold with PCB.5.  Push on orange tab, insert wire, then let go of orange tab.NOTE  Gently pull on wires to confirm that they are fully inserted.6.  Reinsert the manifold with PCB.7.  Reinsert slider.8.  Lay the wire into the groove.9.  Reinsert the back cover10.  Reinsert screws.
Installation    17Cat. No. 01029457Flow Switch 40’ Wire Extension Kit (if applicable)Figure 15. Leak Sensor InstallationNOTE  For use with ClearLink Connect and Drinking Water Connect. Not available for use with ClearLink Pro.  Figure 16. 1.  Connect flow switch wires to the extension using the supplied crimp connectors.2.  Cut wire to required length.3.  Using wire strippers, strip a 1/4” of insulation from the wire.NOTE  Stripping too much of the wire can cause the wires to fray, which can cause the unit to malfunction over time. Stripping too little of the wire can prevent the ends from being able to have proper contact with the connector on the PCB.4.  Insert wires into the connector on the PCB, see Figure 14.1.  Plug in Leak Sensor
 18   Culligan® ClearLink Pro  18  Cat. No. 01029457System Startup BYPASS Figure 17. TankFigure 18. 1.  Confirm that the bypass valve is in the closed position (pointed down).2.  Turn on the cold water supply and check for leaks. If it leaks, refer to “Troubleshooting” on page 29.
Installation    19Cat. No. 01029457DFigure 19. Figure 20.    3.  Install four D batteries (not included) into the battery box and plug into the jack on the bottom of the control box.NOTE  The control box will beep and flash the power light when powering up.NOTE  AC adapter (01029455) can also be used where a non-switch-controlled outlet is available.4.  Place a damp paper towel to the pins. This should cause the leak sensor light on the control box (page 18) to flash, the unit to beep and the Culligan Connect App (if setup) to notify the user of the error.5.  Dry pins and place at the lowest point in the cabinet or under the ClearLink Control Box.
 20   Culligan® ClearLink Pro  20  Cat. No. 01029457Figure 21.    Figure 22. 6.  Use the provided screw to hang the battery box on the side of the cabinet.7.  Install two AAA batteries (not included) into the remote button. CAUTION!  If the button gets wet, remove the batteries. Air dry immediately! Replace button, if corrosion appears and/or button malfunctions.
Installation    21Cat. No. 01029457Figure 23.   Button Display GuideFigure 24. 8.  Turn on the faucet to full cold and push the button to activate the system.NOTE  All filters and RO membranes should be flushed before connecting any ClearLink device to the filtration/RO system.NOTE  The blue capacity lights should appear if the button and control box are communicating.NOTE  The button can be turned off with a second push or by turning off the faucet.Culligan Logo: Flashes when treated water is not available from the faucet. Stay solid while treated water is being dispensed from the faucet.Filter Capacity Lights: Shows from 1-6 lights depending on filter capacity remaining, 6 lights => 80% and 1 light =<10%.Alert Indicator: Illuminates when the control box batteries need replacing, filters need replacing, membrane needs replacing or if leak is detected on connected versions.
 22   Culligan® ClearLink Pro  22  Cat. No. 01029457Control Box OperationClearLinkFigure 25. ClearLink Connect and Drinking Water Connect  Figure 26. Figure 27.    Replace Filters: Flashes red when the filters have less than 10% of their life remaining due to flow or time. This indicator is reset by pressing the reset button for three seconds.Power: Flashes green at power up, filter capacity reset, and while dispensing filtered water. Continues to flash for 1 minute after the flow of filtered water has stopped.Reset Button  for filter capacity.Replace RO Membrane: Flashes red when the treated water has a TDS level greater than 25% of the untreated water. This indicator will automatically reset when low TDS water is detected.Replace Batteries: Flashes red when the batteries for the control box need to be replaced. This indicator automatically clears when new batteries are detected.Replace Filters: Flashes red when the filters have less than 10% of their life remaining due to flow or time. This indicator is reset by pressing the reset button for two seconds.Replace RO Membrane: Flashes red when the treated water has a TDS level greater than 25% of the untreated water. This indicator will automatically reset when low TDS water is detected.Power: Flashes green at power up, filter capacity reset, and while dispensing filtered water. Continues to flash for 1 minute after the flow of filtered water has stopped.Replace Batteries: Flashes red when the batteries for the control box need to be replaced. This indicator automatically clears when new batteries are detected.Reset Button  for filter capacity.WiFi Enabled: Flashes blue when the WiFi is connected to the control box.Leak Detected: Flashed red when the leak sensor has detected water.WiFi Reset Button: Press with paper clip. One short press forces data upload. Holding for 10 seconds will initiate device pairing.
Pairing to Smartphone    23Cat. No. 01029457Pairing to SmartphonePair to Android1.  Go to Google Play Store to download and install “Culligan Connect” app to the customer’s smartphone.2.  Go to phone settings and connect to your local WiFi network.3.  Launch Culligan Connect App.4.  Create a new account by selecting “Create an account”.  A link will be emailed to you that must be clicked via your device to finalize setup.  Once finalized, login.Figure 28.      Figure 29. 5.  To activate device and place it into pairing/registration mode, use a paper clip to press and hold WiFi Reset on the Control Box for 10 seconds until blue light changes from flashing to solid.
 24   Culligan® ClearLink Pro  24  Cat. No. 01029457Figure 30. Figure 31. 6.  Start system setup process.7.  Search for Culligan device and select it once found.
Pairing to Smartphone    25Cat. No. 01029457Figure 32. 9.  Your App and device will now pair.10.  You are now connected and ready to take control of your water!NOTE  Only one account will work per connected ClearLink.Pair to iPhone1.  Go to Apple app store Store to download and install “Culligan Connect” app to the customer’s smartphone.2.  Go to phone settings and connect to your local WiFi network.3.  Launch Culligan Connect App.4.  Create a new account by selecting “Create an account”.  A link will be emailed to you that must be clicked via your device to finalize setup. Once finalized, login.Figure 33. 8.  Select your local WiFi network, enter WiFi password (if applicable) and connect device.
 26   Culligan® ClearLink Pro  26  Cat. No. 01029457 Figure 34. Figure 35. 5.  To activate device and place it into pairing/registration mode, use a paper clip to press and hold WiFi Reset on the Control Box for 10 seconds until blue light changes from flashing to solid.6.  Start system setup process.
Pairing to Smartphone    27Cat. No. 01029457       Figure 36. Figure 37. Figure 38. NOTE  Only one account will work per connected ClearLink. 7.  Open the iPhone settings/WiFi8.  Search for Culligan device and select it once found.9.  iOS 11 or newer: - You might see a popup “Error Opening Page” - if so, select “OK”. - Select “Done” in the upper right corner of the next screen. - This returns you to the settings/Wi-Fi screen, where the Culligan device will be selected. - Manually go back to the app and select the blue “Connect to Device” button at the bottom of the screen. 10.  Select your local WiFi network, enter WiFi password (if applicable) and connect device.11.  Your App and device will now pair.12.  You are now connected and ready to take control of your water!
 28   Culligan® ClearLink Pro  28  Cat. No. 01029457Viewing Device On Cport To ensure you are able to monitor your device on Cport you must enter your dealer number within the app.1.  Select settings icon in upper corner of home screen.2.  Select “Settings” at bottom of the screen.3.  Select “Dealer” tab and enter your dealer id # and tap “Change Dealert.Figure 39.   Figure 40.   Figure 41.
Troubleshooting    29Cat. No. 01029457TroubleshootingTroubleshooting GuideProblem SolutionLeaks at filter/RO Inlet or outlet connection A rolled o-ring can block the tube from fully inserting. Use small screw driver to reseat the o-ring and then confirm that the end of the tubing has a clean, square cut.Low filtered water flow/system returns to unfiltered flow automatically:Low flow rates may not activate the control box electronics. Refer to your system manual to trouble shoot a low flow condition.Button is communicating, but no change in flow. Confirm that the bypass valve is in the down/closed position.Button communication is intermittent. Some materials may block the wireless signal more than others. Try moving the button to an area on the counter that is closer to the under-sink control box.Filtered water flow won’t turn off. Low batteries for the control box can cause the system to be stuck in the filtered position. The bypass valve can be used to allow unfiltered water flow to the faucet while the issue is being corrected.WiFi connection issues Pairing issuesCall Technical Service Line at 800-333-9047. Select option 6 for assess to the support line, then option 1 for onsite pairing supportControl Box LightsAudible Beep Light Means3 Beeps during Power up Green (Top Window) Power On and performing operations1 beep per minute when water is running and 1 beep when the water is turned off.Red (Top Window) Option 1: Replace D Batteries in Control BoxOption 2: Use A/C Adapter instead of D Batteries1 beep per minute when water is running and 1 beep when the water is turned off.Yellow (Second Window) Reached Capacity in Gallons/Days; Replace Filter1 beep per minute when water is running and 1 beep when the water is turned off.Red (Second Window) High TDS; Replace Membrane1 beep per minute when water is running and 1 beep when the water is turned off.Red (Third Window) Leak DetectedBlue (Bottom Window) WiFi Enabled and Paired
 30   Culligan® ClearLink Pro  30  Cat. No. 01029457Routing GuidesClearLink Connect: Under Sink Install with Secondary LineTankFlow SwitchPost FilterKITCHENBASEMENTFigure 42.
Troubleshooting    31Cat. No. 01029457ClearLink Connect: Remote Install with Secondary LineKITCHENBASEMENTFlow SwitchFlow Switch WireTo DrainPost FilterTankFigure 43.
 32   Culligan® ClearLink Pro  32  Cat. No. 01029457Drinking Water Connect: Under Sink Install with Secondary LineKITCHENBASEMENTTo DrainPost FilterTankFigure 44.
Troubleshooting    33Cat. No. 01029457Drinking Water Connect: Remote Install with Secondary LineKITCHENBASEMENTTo DrainPost FilterTankCap outlet or run to wash tub faucet or similarFigure 45.
 34   Culligan® ClearLink Pro  34  Cat. No. 01029457Replacement Parts List43152Item Part Number Kit DescriptionA 01029472 — ClearLink Pro, ChromeB 01029473 — ClearLink Pro, Brushed NickelC 01029474 — ClearLink Pro, Oil Rubbed BronzeD 01033051 — ClearLink Connect, ChromeE 01033052 — ClearLink Connect, Brushed NickelF 01033053 — ClearLink Connect, Oil Rubbed BronzeG 01033121 — Drinking Water Connect1 01029450 A, B, C, D, E, F Remote Button2 01029452 A, D Remote Button, Trim Ring, Chrome Finish01029453 B, E Remote Button, Trim Ring, Brushed Nickel Finish01029454 C, F Remote Button, Trim Ring, Oil Rubbed Bronze3 01029449 A, B, C Control Box, ClearLink Pro01033035 G Control Box, Drinking Water Connect01033034 D, E, F Control Box, ClearLink Connect4 01033128 A, B, C, D, E, F, G Battery Box, D Batteries5 01030130 A, B, C, D, E, F Air Gap* 01033141 D, E, F Air Gap Mounting Bracket* 01029455 — AC Adapter (optional)* 01033130 D, E, F External Flow Switch with 3’ Wires*** 01033170 — External Flow Switch, 40’ Wiring Extension Kit (optional)* 01033129 D, E, F, G Leak Sensor***Not Shown**Not designed to work with ClearLink Pro.
Replacement Parts List    35Cat. No. 01029457One-Year Limited WarrantyThis warranty applies to the button, control box and battery box. This warranty covers defects in material and workmanship only for 1 full year from the original date of delivery. Culligan will replace any part which in Culligan’s opinion is defective, unless: (1) any part of the unit has been subjected to any type of tampering, alteration, or improper use after delivery, or (2) it has been repaired by anyone not approved by Culligan.This product has been designed solely for use as a water filtration control. It is NOT warranted against freezing or surges in water pressure, and neither this product nor its parts is warranted against defects or deterioration caused by uses for which this product was not expressly intended.THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHETHER ORAL OR ARISING BY USAGE OF TRADE OR COURSE OF DEALING, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF FITNESS OR MERCHANTABILITY. THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY, IN NO EVENT SHALL CULLIGAN BE LIABLE FOR ANY ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, COSTS, TIME CHARGES OR OTHER LOSSES, WHETHER BASED ON BREACH OF CONTRACT, TORTIOUS CONDUCT OR ANY OTHER THEORY, INCURRED IN CONNECTION WITH THE PURCHASE, INSTALLATION, REPAIR OR OPERATION OF THIS PRODUCT. CULLIGAN DOES NOT AUTHORIZE ANYONE TO ASSUME FOR IT ANY LIABILITY OR TO MAKE ON ITS BEHALF ANY ADDITIONAL WARRANTIES IN CONNECTION WITH THE FILTER HOUSING OR ANY PART THEREOF.
 36   Culligan® ClearLink Pro  36  Cat. No. 01029457IndexAAbout Models  7About this Manual  6Alert Indicator  21Android  23BButton  21Button Display  21CCapacity  10ClearLink  22ClearLink Connect  7, 22, 30, 31ClearLink Pro  7Contents  3Control Box  22Control Box Lights  29Control Box Operation  22Cport  28Culligan Logo  21DDrinking Water Connect  8, 22, 32, 33EExternal Flow Switch  15FFilter Capacity Lights  21Flow Switch  15, 16, 17IInstall  30, 31, 32, 33Installation  9, 11Introduction  5iPhone  25LLeak Sensor  17MMaterials  9Models  7OOutlet  15PPairing  23Pairing to Smartphone  23Pair to Android  23Pair to Cport  28Pair to iPhone  25Parts  9Parts List  34Power  22Precautions  9RRemote Install  31, 33Replace Batteries  22Replace Filters  22Replacement Parts List  34Replace RO Membrane  22Reset Button  22Routing Guides  30SSafe Practices  6Serial Number  6Serial Numbers  6Setting Capacity  10Specications9Startup  18Switch  16Switch Wiring  16System Startup  18TTDS  10TDS Function  10Tools  9Troubleshooting  23, 29Troubleshooting Guide  29UUnder Sink Install  30, 32WWarranty  35Wire Extension Kit  17Wiring  16
Index    37Cat. No. 01029457Notes
 38   Culligan® ClearLink Pro  38  Cat. No. 01029457Materials & Description:  ClearLink Pro Installation & Operating Guide   PN 01029457Size:  8.5” x 11” Color:  Black Ink, 2 sidedStock:  Front (2 sided) & Back (Blank) Covers on 110# White Index  Inside on 20# whiteOther: Collate  Tape Bind, Black Down the 11” left sideThis page contains materials and DCO in for ma tion.IT DOES NOT PRINT AS PART OF THE DOC U MENT!LET Change By Appv’d DCO DateANEW ART CREATED Motiva/JT AC/BM 016500 10/12/15A1 FCC corrections JT JT 016500 12/07/15A2 FCC/IC Changes JT JT 016500 02/05/16B New Models, FCC/IC Update JT/VP AC 018577 11/14/18

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