D Link DI524G2 Wireless Router User Manual 5

D Link Corporation Wireless Router Users Manual 5

Users Manual 5

51 Input your IP address and subnet mask. (The IP Addresses on your network must be within the same range. For example, if one computer has an IP Address of 192.168.0.2, the other computers should have IP Addresses that are sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be the same for all the computers on the network.)Networking Basics Assigning a Static IP Addressin Windows XP/2000 Input your DNS server addresses. (Note:  If you are entering a DNS server, you must enter the IP Address of the Default Gateway.)The DNS server information will be supplied by your ISP (Internet Service Provider.)Click OKClick on Internet Protocol (TCP/IP)Click Properties 
52Networking Basics Assigning a Static IP Address with Macintosh OSX      Go to the Apple Menu and select System PreferencescClick on NetworkSelect Built-in Ethernet in the Show pull-down menuSelect Manually in the Congure pull-down menuInput the Static IP Address, the  Subnet  Mask  and  the Router  IP Address  in  the appropriate eldsClick Apply Now
53Networking Basics Selecting a Dynamic IP Address with Macintosh OSXGo  to the  Apple Menu and  select System PreferencesClick on NetworkSelect Built-in Ethernet in the Show pull-down menuSelect Using DHCP in the Congure pull-down menuClick Apply NowThe IP Address, Subnet mask, and the Router’s IP Address will appear in a few seconds      
54Networking Basics  Checking the Wireless Connection by Pinging in Windows XP and 2000Checking the Wireless Connection by Pinging in Windows Me and 98Go to Start > Run > type cmd.  A window similar to this one will appear.  Type ping xxx.xxx.xxx.xxx, where xxx is the IP Address of the Wireless Router or Access Point.  A good wireless connection will show four replies from the Wireless Router or Acess Point, as shown.Go to Start > Run > type command.  A window similar to this will appear.  Type ping xxx.xxx.xxx.xxx where xxx is the IP Address of the Wireless Router or Access Point.  A good wireless connection will show four replies from the wireless router or access point, as shown.  
55TroubleshootingThis Chapter provides solutions to problems that can occur during the installation and operation of the DI-524 Wireless Broadband Router. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.Note: If you have changed the default IP Address, make sure to ping the correct IP Ad-dress assigned to the DI-524.Note:  It is recommended that you use an Ethernet connection to congure the DI-524 Wireless Broadband Router. 1. The computer used to congure the DI-524 cannot access the     Conguration menu.Check that the Ethernet LED on the DI-524 is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.Check that the Ethernet Adapter is working properly.  Please see item 3  (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.Check that the IP Address is in the same range and subnet as the DI-524.  Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.Note:  The IP Address of the DI-524 is 192.168.0.1.  All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x.  Any computers that have identical IP Addresses will not be visible on the network.  They must all have the same subnet mask, e.g., 255.255.255.0Do a Ping test to make sure that the DI-524 is responding.  Go to Start>Run>Type Command>Type ping 192.168.0.1.  A successful ping will show four replies.          
56 2. The wireless client cannot access the Internet in the                           Infrastructure mode.Make sure the wireless client is associated and joined with the correct Access Point. To check this connection:  Right-click on the Local Area Connection icon in the taskbar> select View Available Wireless Networks. The Connect to Wireless Network screen will appear.  Please make sure you have selected the correct available network, as shown in the illustrations below.Troubleshooting  Check that the IP Address assigned to the wireless adapter is within the same IP Address range as the access point and gateway. (Since the  DI-524 has an IP Address of 192.168.0.1, wireless adapters must have an IP Address in the same range, e.g., 192.168.0.x.  Each device must have a unique IP Address; no two devices may have the same IP Address. The subnet mask must be the same for all the computers on the network.) To check the IP Address assigned to the wireless adapter, double-click on the Local Area Connection icon in the taskbar > select the Support tab and the IP Address will be displayed. (Please refer to Checking the IP Address in the Networking Basics section of this manual.)If it is necessary to assign a Static IP Address to the wireless adapter, please refer to the appropriate section in Networking Basics. If you are entering a DNS Server address you must also enter the Default Gateway Address. (Remember that if you have a DHCP-capable router, you will not need to assign a Static IP Address.  See  Networking Basics: Assigning a Static IP Address.)  
57 Troubleshooting3.  Check that the drivers for the network adapters are       installed properly.You may be using different network adapters than those illustrated here, but this procedure will remain the same, regardless of the type of network adapters you are using.Click Device Manager  Select the Hardware Tab  Go to Start >   My Computer > Properties
58Troubleshooting     Double-click on Network AdaptersRight-click on D-Link AirPlus DWL-G650 Wireless Cardbus Adapter (In this example we use the DWL-G650; you may be using other network adapters, but the procedure will remain the same.) Select Properties to check that the drivers are installed properlyLook under Device Status to check that the device is working properlyClick OKD-Link AirPlus DWL-G650 Wireless Cardbus AdapterD-Link AirPlus DWL-G650 Wireless Cardbus AdapterD-Link AirPlus DWL-G650
59Troubleshooting4.  What variables may cause my wireless products      to lose reception?D-Link products let you access your network from virtually anywhere you want.  However, the positioning of the products within your environment will affect the wireless range.  Please refer to Installation Considerations in the Wireless Basics section of this manual for further information about the most advantageous placement of your D-Link wireless products.5.  Why does my wireless connection keep dropping?6.  Why can’t I get a wireless connection?If you have enabled Encryption on the DI-524, you must also enable encryption on all wireless clients in order to establish a wireless connection.Make sure that the SSID on the Router and the Wireless Client are exactly the same.  If they are not, wireless connection will not be established. For 802.11b, the Encryption settings are: 64, 128, or 256 bit.  Make sure that the encryption bit level is the same on the Router and the Wireless Client.  Move the DI-524 and the wireless client into the same room and then test the wireless connection. Disable all security settings. (WEP, MAC Address Control)Antenna Orientation- Try different antenna orientations for the DI-524.  Try to keep the antenna at least 6 inches away from the wall or other objects. If  you  are  using  2.4GHz  cordless  phones,  X-10  equipment  or  other  home security systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether.  Try changing the Channel on your Router, Access Point and Wireless adapter to a different Channel to avoid interference. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc. 
60Troubleshooting6.  Why can’t I get a wireless connection? (continued)Turn off your DI-524 and the client. Turn the DI-524 back on again, and then turn on the client. Check that the LED indicators are indicating normal activity. If not, check that the AC power and Ethernet cables are rmly connected.Make sure that all devices are set to Infrastructure mode. Check that the IP Address, subnet mask, gateway and DNS settings are cor-rectly entered for the network. If you are using 2.4GHz cordless phones, X-10 equipment or other home se-curity systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the Channel on your DI-524, and on all the devices in your network to avoid interference.Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc. 7.  I forgot my encryption key.Reset the DI-524 to its factory default settings and restore the other devices on your network to their default settings. You may do this by pressing the Reset button on the back of the unit. You will lose the current conguration settings. 

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