D Link DI524G2 Wireless Router User Manual 5

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Document Description	Users Manual 5
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Date Submitted	2008-09-03 00:00:00
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Networking Basics
Assigning a Static IP Address
in Windows XP/2000
 Click on Internet Protocol
(TCP/IP)
 Click Properties

Input your IP address and
subnet mask. (The IP
Addresses on your network
must be within the same
range. For example, if
one computer has an IP
Address of 192.168.0.2,
the other computers should
have IP Addresses that are
sequential, like 192.168.0.3
and 192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
 Input your DNS server
addresses. (Note: If you
are entering a DNS server,
you must enter the IP
Address of the Default
Gateway.)
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
 Click OK
51
Networking Basics
Assigning a Static IP Address with Macintosh OSX
 Go to the Apple Menu and select
System Preferences
 cClick on Network
 Select Built-in Ethernet in the
Show pull-down menu
 Select Manually in the
Configure pull-down menu
 Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the
appropriate fields
 Click Apply Now
52
Networking Basics
Selecting a Dynamic IP Address with Macintosh OSX
 Go to the Apple Menu and select
System Preferences
 Click on Network
 Select Built-in Ethernet in the
Show pull-down menu
 Select Using DHCP in the
Configure pull-down menu
 Click Apply Now
 The IP Address, Subnet
mask, and the Router’s IP
Address will appear in a few
seconds
53
Networking Basics
Checking the Wireless Connection by Pinging in Windows XP and
2000
 Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping xxx.xxx.xxx.
xxx, where xxx is
the IP Address of
the Wireless Router
or Access Point.
A good wireless
connection will show
four replies from
the Wireless Router
or Acess Point, as
shown.
Checking the Wireless Connection by Pinging in Windows Me
and 98
 Go to Start > Run
> type command.
A window similar
to this will appear.
Type ping xxx.xxx.
xxx.xxx where xxx
is the IP Address
of the Wireless
Router or Access
Point. A good
wireless connection
will show four
replies from the
wireless router or
access point, as
shown.
54
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the DI-524 Wireless Broadband Router. We cover various aspects of the
network setup, including the network adapters. Please read the following if you are
having problems.
Note: It is recommended that you use an Ethernet connection to
configure the DI-524 Wireless Broadband Router.
1.The computer used to configure the DI-524 cannot access the
Configuration menu.
 Check that the Ethernet LED on the DI-524 is ON. If the LED is not
ON, check that the cable for the Ethernet connection is securely
inserted.
 Check that the Ethernet Adapter is working properly. Please see
item 3 (Check that the drivers for the network adapters are
installed properly) in this Troubleshooting section to check that
the drivers are loaded properly.
 Check that the IP Address is in the same range and subnet as the
DI-524. Please see Checking the IP Address in Windows XP in
the Networking Basics section of this manual.
Note: The IP Address of the DI-524 is 192.168.0.1. All the computers on the
network must have a unique IP Address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP Addresses will not be visible on the
network. They must all have the same subnet mask, e.g., 255.255.255.0
 Do a Ping test to make sure that the DI-524 is responding. Go to
Start>Run>Type Command>Type ping 192.168.0.1. A successful
ping will show four replies.
Note: If you have
changed the default IP
Address, make sure to
ping the correct IP Address assigned to the
DI-524.
55
Troubleshooting
2. The wireless client cannot access the Internet in the
Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access
Point. To check this connection: Right-click on the Local Area Connection
icon in the taskbar> select View Available Wireless Networks. The Connect to
Wireless Network screen will appear. Please make sure you have selected the
correct available network, as shown in the illustrations below.
 Check that the IP Address assigned to the wireless adapter is within
the same IP Address range as the access point and gateway. (Since
the DI-524 has an IP Address of 192.168.0.1, wireless adapters must
have an IP Address in the same range, e.g., 192.168.0.x. Each device
must have a unique IP Address; no two devices may have the same IP
Address. The subnet mask must be the same for all the computers on
the network.) To check the IP Address assigned to the wireless adapter,
double-click on the Local Area Connection icon in the taskbar >
select the Support tab and the IP Address will be displayed. (Please
refer to Checking the IP Address in the Networking Basics section of
this manual.)
 If it is necessary to assign a Static IP Address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you
are entering a DNS Server address you must also enter the Default
Gateway Address. (Remember that if you have a DHCP-capable router,
you will not need to assign a Static IP Address. See Networking
Basics: Assigning a Static IP Address.)
56
Troubleshooting
3. Check that the drivers for the network adapters are
installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
 Go to Start >
My Computer >
Properties
 Select the
Hardware
Tab
 Click Device
Manager
57
Troubleshooting
 Double-click
on Network
Adapters
 Right-click on D-Link
AirPlus DWL-G650
Wireless Cardbus
Adapter (In this example
we use the DWL-G650;
you may be using other
network adapters, but
the procedure will remain
the same.)
D-Link AirPlus DWL-G650
 Select Properties
to check that
the drivers are
installed properly
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
 Look under Device
Status to check that the
device is working
properly
 Click OK
58
Troubleshooting
4. What variables may cause my wireless products
to lose reception?
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this
manual for further information about the most advantageous placement of your D-Link
wireless products.
5. Why does my wireless connection keep dropping?
 Antenna Orientation- Try different antenna orientations for the DI-524. Try to
keep the antenna at least 6 inches away from the wall or other objects.
 If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the Channel on your Router, Access
Point and Wireless adapter to a different Channel to avoid interference.
 Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
6. Why can’t I get a wireless connection?
If you have enabled Encryption on the DI-524, you must also enable encryption on all
wireless clients in order to establish a wireless connection.
 For 802.11b, the Encryption settings are: 64, 128, or 256 bit. Make sure that
the encryption bit level is the same on the Router and the Wireless Client.
 Make sure that the SSID on the Router and the Wireless Client are exactly the
same. If they are not, wireless connection will not be established.
 Move the DI-524 and the wireless client into the same room and then test the
wireless connection.
 Disable all security settings. (WEP, MAC Address Control)
59
Troubleshooting
6. Why can’t I get a wireless connection? (continued)
 Turn off your DI-524 and the client. Turn the DI-524 back on again, and then
turn on the client.
 Make sure that all devices are set to Infrastructure mode.
 Check that the LED indicators are indicating normal activity. If not, check that
the AC power and Ethernet cables are firmly connected.
 Check that the IP Address, subnet mask, gateway and DNS settings are correctly entered for the network.
 If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the Channel on your DI-524, and
on all the devices in your network to avoid interference.
 Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
7. I forgot my encryption key.
 Reset the DI-524 to its factory default settings and restore the other devices on
your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
60

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