D Link DSM510A3 HIGH-DEFINITION MEDIA PLAYER User Manual Manual Part 3

D Link Corporation HIGH-DEFINITION MEDIA PLAYER Manual Part 3

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71D-Link DSM-510 User ManualSection 4 - OperationPlaying a Photo SlideshowTo start playing a photo slideshow, select a folder and press Play to start your slideshow. The ﬁrst photo will be displayed, followed by the next photo in the folder, and so on. All the photos in the folder will display. Playing a Photo Slideshow with MusicTo start playing a photo slideshow accompanied by music, start by selecting a music track in a folder and press the Play button. Next, press the BACK button on the remote control to exit the music playing screen and return to the list of music tracks. You can also press the PHOTO button and select the folder that has the photos to be displayed. Select the ﬁrst photo to be viewed and press the Play button to start your slideshow. All the photos in the folder will display. Before you begin the slideshow, or after it ends, press the MUSIC button to return to the list of music tracks.You can also play music from your favorite list by pressing the menu key during a photo slideshow and selecting the favorite group with your music.If you wish to retun to the music you were playing before starting the slideshow, press the BACK button on the remote control to leave the photo slideshow. Then press the MENU key on the remote control and select View Current Slideshow Music.Controlling Photo PlaybackControlling photo playback is very similar to controlling a CD player. Once you have started a photo slideshow, use the remote to Play, Pause, or Stop the show. Press the Previous and Next buttons to skip to the previous or next photo. Repeat You can turn on the repeat function to repeat all of the photos in a slideshow. To repeat a slideshow, press REPEAT on the remote control. When the the Repeat icon appears in the lower right hand corner , than you are in the repeat current slideshow mode. ShufﬂeDuring slideshow playback you can shufﬂe the order by pressing the SHUFFLE button on the remote control.

72D-Link DSM-510 User ManualSection 4 - OperationSupported Video FormatsThe following video ﬁle formats are supported:• MPEG-1 (Resolution up to 480p)• MPEG-2 (Resolution up to 1080i)• MPEG-4 (ASP - Advanced Simple Proﬁle) • AVI (MPEG4 layer only, does not support uncompressed AVI, Resolution up to 1080i)• XVID (with MP3 and PCM)• WMV9 (Resolution up to 720p)• DVR-MS (Recorded TV ﬁles from Microsoft Windows® Media Center Edition)Viewing a VideoOnce you enter the VIDEO menu, you can view your list of videos. Use the selection arrows to navigate to the video folder you wish to view (choose from All Video, Genre, Actor, Folder, or Favorites). Highlight the video folder and press ENTER.After you have selected a video folder, scroll down and highlight the video you wish to view and press ENTER. The Page Up and Page Down buttons can be used to navigate through the picture list one page at a time.Video

73D-Link DSM-510 User ManualSection 4 - OperationDivX® is a video technology that compresses video. When streaming video to devices like the DSM-510 it is important to use smaller bandwidth ﬁles in order to eliminate interrupted video transmission. Using DivX® to compress your videos allows you to save them and send them much more efﬁciently.The DSM-510 is a DivX® Home Theater Certiﬁed device. Being certiﬁed by DivX® guarantees that the DSM-510 can playback DivX® video ﬁles.Playing a DivX® ﬁlePlaying a DivX® ﬁle on the D-Link DSM-510 is just like playing any other video ﬁle. Once you have placed the video ﬁle in your shared directory you will be able to view it by following the instructions listed on Pg. 72.To create DivX® video ﬁles using the DivX® converter you can simply drag your pre-existing video ﬁles onto the DivX® converter software, select the video type by click the left or right arrow on the application and then click the convert button.Playing DivX® VOD contentIn order to play back DivX® Video On Demand content with your DSM-510 you must ﬁrst install the DivX® player software on your PC and register an account. Once you have installed the DivX® player software (either through the included Autorun CD or from http://www.divx.com) you may register an account by doing the following.Step 1. Open DivX® Player.Step 2. Select Tools > Device ManagementStep 3. If you have not registered for an account you will be prompted to register. Please enter in the required information to create your account.DivX®

75D-Link DSM-510 User ManualSection 4 - OperationYou can search to a speciﬁc time in a video ﬁle by using the Time Search function. While your video is playing, click the MENU button on your remote control. Navigate to the Time Search option and press ENTER (see the following image). Using your remote control, enter the minutes and seconds you want the player to start from, and click OK.Note: The Time Search function may not be supported outside the Intel® Viiv™ Server.Time Search

76D-Link DSM-510 User ManualSection 4 - OperationWhen browsing the menus of music, photos, and videos, you can press the MENU button on the remote control and select the ﬁlter option. You may also press the SEARCH button on your remote control to bring up the ﬁlter menu. Select the Filter option and press ENTER on your remote control.The following screen should reveal the ﬁlter menu. You can search your content for titles, albums, artists, and genres. The search ﬁlter will only work when accessing your music, photos, and videos through the top level menu. The search ﬁlter will not work when accessing your content through the server select screen.Search Filter

77D-Link DSM-510 User ManualSection 4 - OperationThe Intel® Viiv™ Zone is your gateway to a world of online applications and services, and is only made available to Viiv™ PCs only.Click on a category by using the buttons on the left (see the following image) and browse the available applications and services.Intel® Viiv™ Zone

78D-Link DSM-510 User ManualSection 4 - OperationUse the selection arrows and the ENTER button to select a media source for your photos, music, and video ﬁles.ServerOnce the media server is selected you can browse your ﬁles that are being shared on your server.

79D-Link DSM-510 User ManualSection 4 - OperationUSBIf there is a USB thumbdrive plugged in to the device, the DSM-510 will display a storage device menu. When you plug in a USB thumbdrive, the USB thumbdrive type will display.Use the selection arrows and press ENTER to select a USB thumbdrive for viewing. Depending on your photo display options, your ﬁles will either display in a list or as thumbnails. Press ENTER to display the image in a full screen and use the up and down selection arrows to navigate back and forward through your ﬁles. You can also select Auto Play in the setup menu and your ﬁles will automatically play when a card is inserted. Note: When playing MP3s, you can press the INFO button for information on the current track playing.

80D-Link DSM-510 User ManualSection 5 - Troubleshooting1 What kind of ﬁles are supported by the DSM-510?Audio - MP3, WMA, WAV, AIFF, OGGVideo - WMV9, MPEG 1, 2, and 4, AVI, XVID, DVR-MSImages - JPEG, PNG, BMP, GIF, TIFF2. What do I need to set up the D-Link’s DSM-510?You must have a Microsoft Windows®-based home network in place, with at least one Intel® Viiv™ technology-based PC or a PC running Microsoft Windows® Vista/XP.3. What is required to run the server software?Intel® Viiv™ technology-based veriﬁed PC is required to run the Intel® Viiv™ media server, or a Windows® Vista/XP PC with Windows® Media Player 11 installed.4. How does the D-Link DSM-510 get its ﬁles from my computer?The Intel® Viiv™ Media Server software on your PC will launch, allowing you to add media ﬁles. You may then select folders that contain music, photos, and videos that you want to play. If you have a PC running Windows® Vista/XP, the Windows® Media Player 11 software that supports the DSM-510 should already be installed on your Windows® PC or you can launch the Windows® Update service to download and install it.Troubleshooting

81D-Link DSM-510 User ManualSection 5 - Troubleshooting5. Why do my WMA ﬁles fail to play?The following low bit rate WMA ﬁles may fail to play: WMA 9.1 Quality 10 44kHz Stereo VBR WMA 9.1 Lossless Quality 100 @ 96kHz 2channel 24bit VBR WMA 9.1 Voice Quality 4kbps 8kHz mono WMA 9.1 Voice Quality 20kbps 22kHz mono WMA 9.1 Quality 98 44kHz Stereo WMA 9.1 Lossless Quality 100 @ 44kHz 2channel 16 bit VBRnetwork. 6. What about Copy Protection and DRM support?The most common method of copy protection is WM DRM (Digital Rights Management). The DSM-510 can play these types of ﬁles from your Intel® Viiv™ technology veriﬁed PC or a Windows® PC, running WMP11 or Windows Media Connect.7. Can I use my Universal remote control?No, the DSM-510 is not compatible with a universal remote but you can use a remote with learning ability.8. Can I connect the DSM-510 directly to a PC without using a router or a hub?Yes, please make note of the following: Wireless Users: Set the Mode to Ad-Hoc in the wireless settings. Wired Users: Connect an Ethernet cable directly from the DSM-510’s Ethernet port to the Ethernet port on your PC. The DSM-510’s Ethernet port is Auto MDI/MDI-X, so a special Ethernet cable is not required. All Users: If DHCP software isn’t running on your computer, you will need to assign a static IP address to the DSM-510 by changing the network settings from automatic to manual. Note: The Viiv™ Zone and ﬁrmware upgrades are not available without an Internet connection.

82D-Link DSM-510 User ManualSection 5 - Troubleshooting9. How do I change the bit rate of an audio ﬁle?There are various audio editing programs available for download on the Internet. 10. Why do my AVI ﬁles fail to play?The DSM-510 will only support MPEG-4 encoded AVI ﬁles. You may need to re-encode your AVI ﬁles with a video encoding software program, such as Nero Recode.11. I cannot see anything when I turn on my DSM-510 player for the ﬁrst time.• Make sure your TV is displaying the appropriate video source. You may need to use the AV Input, Source, Select, or TV/Video button on your TV or TV remote to change video sources. If you are having trouble changing the video source, refer to the instructions that came with your TV. • If you did not connect the player directly to your TV, but are instead passing the signal through your VCR, make sure your VCR is displaying the appropriate video source. You may need to use the Input or Source button on your VCR or VCR’s remote control. Some VCRs only pass the signal through when they are turned off. If you are having trouble displaying the correct video source, refer to the instructions that came with your VCR.• Make sure cables are connected to the IN jacks on your TV or VCR, not the OUT jacks.• The cables you are using to connect your receiver to your TV or other equipment may be damaged or defective. Try exchanging the cables connected to the receiver with other cables that you know are working properly.• Make sure you have ﬁrmly attached the power adapter plug to the back of the player. Also, verify the power adapter is plugged into a working power outlet and that the outlet is not controlled by a light switch.12. My remote control isn’t working.• Make sure the batteries are inserted correctly.• Try removing the batteries and reinserting them without touching any buttons on the remote control.• Replace the batteries with new ones.13. The volume and mute buttons on the remote control don’t work when playing content that was encoded in 5.1 surround.• The volume can only be adjusted on your digital stereo receiver. The DSM-510 can pass-through the audio signal to a

83D-Link DSM-510 User ManualSection 5 - Troubleshootingcompatible audio receiver for multi-channel decoding.14. I can’t ﬁnd any of my music, photos, or video.• If using a wired network, verify the Ethernet cable is properly attached to your DSM-510 and to a network switch, hub or router. Verify that the switch, hub or router is powered on.• If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses on your network. Verify that the address is not already in use by another PC or device.• Make sure the ﬁles you are sharing use a supported ﬁle format and encoding scheme.• Verify the folder is shared in the Viiv Media Libary on your Intel® Viiv™ technology veriﬁed PC.15. I can’t hear any sound when I’m playing music.• Make sure the audio cables are properly connected.• If the audio cables are connected to your TV, the TV must be on to hear any music.• If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo.16. Some of my MP3 and WMA ﬁles don’t appear.• The DSM-510 supports the most common music ﬁle formats. However, there are almost an inﬁnite variety of bit rates and sample rates. If a ﬁle does not appear on the receiver, it most likely uses an unsupported rate.• The ﬁles may be copy protected. To share your ﬁles, turn copy protection off when you rip them.• The following MP3 sample rates are supported: 4, 8, 16, 22.05, 24, 32, 44.1, 48, 88.2 and 96 kHz.• For best results, rip your MP3 ﬁles at 128 kbps or higher, with a sample rate of 44.1 kHz.17. I am not able to play certain media ﬁles.• The DSM-510 supports most industry standard ﬁle formats but even supported ﬁle formats can be encoded in ways that are not supported. Try exporting media with different encoding settings or using different software applications to encode your ﬁles.

84D-Link DSM-510 User ManualSection 5 - Troubleshooting18. Checking the bit and sample rates of a music ﬁle.• To check the bit and sample rates of a music ﬁle:1. Right-click on the ﬁle and select Properties.2. Select the Summary tab and click the Advanced button. Scroll to the bottom of the list. In most cases, the sample rate does not matter unless you come across a ﬁle that will not play or appear on your player. Use the above procedure to check the ﬁle settings for supported rates.19. I created a playlist on my computer, but it doesn’t appear on my media player.• Make sure the playlist ﬁle is located in a folder shared by your media player. Copy the playlist to your shared music folder or click on the Media Server icon to add or change your folder options.20. How do I reset my DSM-510?• Under normal circumstances, you should not need to reset your media player. However, to fully reset the media player, press the SETUP button and select Reset Settings.21. What version of ﬁrmware do I have?• From the main home screen, press the SETUP button and select Device Information. The ﬁrmware version will be listed.22. The DSM-510 will not play my AVI ﬁles.• Make sure that your AVI ﬁles are smaller than 2GB. AVI ﬁles have a limitation of 2GB. This is a limitation set in the AVI standard.24. The DSM-510 will not play my WMV ﬁles.

85D-Link DSM-510 User ManualSection 5 - Troubleshooting• Make sure that your WMV ﬁles are not recorded at a resolution above 1080i. Playback of WMV ﬁles will only work if the resolution is 1080i or below.

86D-Link DSM-510 User ManualAppendix A - Wireless BasicsD-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers.A wireless local area network (WLAN) is a computer network that transmits and receives data with radio signals instead of wires. Wireless LANs are used increasingly in both home and ofﬁce environments, and public areas such as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and communicate more efﬁciently. Increased mobility and, the absence of cabling and other ﬁxed infrastructures have proven to be beneﬁcial for many users. Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in order to use servers, printers or an Internet connection supplied through the wired LAN. A Wireless Router is a device used to provide this link.Wireless Basics

87D-Link DSM-510 User ManualAppendix A - Wireless BasicsWhat is Wireless?Wireless or WiFi technology is another way of connecting your computer to the network without using wires. WiFi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or ofﬁce network.Why D-Link Wireless? D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network.How does wireless work? Wireless works similar to how cordless phones work, through radio signals that transmit data from point A to point B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless network range area to be able to connect your computer. There are two different types of wireless networks Wireless Local Area Network (WLAN), and Wireless Personal Area Network (WPAN).Wireless Local Area Network (WLAN)In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access point has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor access point, the signal can travel up to 300 feet. With an outdoor access point the signal can reach out up to 30 miles to serve places like manufacturing plants, industrial locations, college and high school campuses, airports, golf courses, and many other outdoor venues.Who uses wireless? Wireless technology has become so popular in recent years that almost everyone is using it, whether it’s for home, ofﬁce, or business,

88D-Link DSM-510 User ManualAppendix A - Wireless BasicsD-Link has a wireless solution for it.Home • Gives everyone at home broadband access • Surf the web, check email, instant message, and etc • Gets rid of the cables around the house • Simple and easy to use Small Ofﬁce and Home Ofﬁce • Stay on top of everything at home as you would at ofﬁce • Remotely access your ofﬁce network from home • Share Internet connection and printer with multiple computers • No need to dedicate ofﬁce space Where is wireless used? Wireless technology is expanding everywhere, not just at home or the ofﬁce. People like the freedom of mobility and it’s becoming so popular that more and more public facilities now provide wireless access to attract people. A wireless connection in a public place is usually called a “hotspot”.

89D-Link DSM-510 User ManualAppendix A - Wireless BasicsUsing a D-Link Cardbus Adapter with your laptop, you can access the hotspot to connect to the Internet from remote locations like: Airports, Hotels, Coffee Shops, Libraries, Restaurants, and Convention Centers.A wireless network is easy to setup, but if you’re installing it for the ﬁrst time it could be quite a task not knowing where to start. That’s why we’ve put together a few setup steps and tips to help you through the process of setting up a wireless network.TipsHere are a few things to keep in mind, when you install a wireless network.Centralize your router or Access Point Make sure you place the router/access point in a centralized location within your network for the best performance. Try to place the router/access point as high as possible in the room, so the signal gets dispersed throughout your home. If you have a two-story home, you may need a repeater to boost the signal to extend the range.Eliminate Interference Place home appliances such as cordless telephones, microwaves, and televisions as far away as possible from the router/access point. This would signiﬁcantly reduce any interference that the appliances might cause since they operate on the same frequency.Security Don’t let you next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA or WEP security feature on the router. Refer to the product manual for detailed information on how to set security up.

90D-Link DSM-510 User ManualAppendix A - Wireless BasicsThere are basically two modes of networking: • Infrastructure – All wireless clients will connect to an access point or wireless router.• Ad-Hoc – Directly connecting to another computer, for peer-to-peer communication, using wireless network adapters on each computer, such as two or more WNA-1330 wireless network Cardbus adapters.An Infrastructure network contains an Access Point or wireless router. All the wireless devices, or clients, will connect to the wireless router or access point. An Ad-Hoc network contains only clients, such as laptops with wireless cardbus adapters. All the adapters must be in Ad-Hoc mode to communicate.Wireless Modes

91D-Link DSM-510 User ManualAppendix B - Networking BasicsNetworking BasicsCheck your IP AddressAfter you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.Click on Start > Run. In the run box type cmd and click OK.At the prompt, type ipconﬁg and press Enter.This will display the IP address, subnet mask, and the default gateway of your adapter.If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some ﬁrewall software programs may block a DHCP request on newly installed adapters. If you are connecting to a wireless network at a hotspot (e.g. hotel, coffee shop, airport), please contact an employee or administrator to verify their wireless network settings.

92D-Link DSM-510 User ManualAppendix B - Networking BasicsStatically Assign an IP AddressIf you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below:Step 1Windows® XP - Click on Start > Control Panel > Network Connections.Windows® 2000 - From the desktop, right-click My Network Places > Properties.Step 2Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties.Step 3Highlight Internet Protocol (TCP/IP) and click Properties.Step 4Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router. Example: If the router´s LAN IP address is 192.168.0.1, make your IP address 192.168.0.X where X is a number between 2 and 99. Make sure that the number you choose is not in use on the network. Set Default Gateway the same as the LAN IP address of your router (192.168.0.1). Set Primary DNS the same as the LAN IP address of your router (192.168.0.1). The Secondary DNS is not needed or you may enter a DNS server from your ISP.Step 5Click OK twice to save your settings.

93D-Link DSM-510 User ManualAppendix C - General AppendixHow to Check your MediaFor WMA/WMV/MP3, you may use “Windows Media ASF Viewer 9 Series” to examine your media ﬁles. This tool can be downloaded from: http://www.microsoft.com/windows/windowsmedia/format/ASFViewer.aspxHere is a sample screenshot of the Windows Media ASF Viewer examining a WMV ﬁle.For AVI/WMV/OGG/MPEG/MP3, you may use “AVICodec” to examine your media ﬁles. This tool can be downloaded from:http://avicodec.duby.info/Here is a sample screenshot of AVICodec General Appendix

94D-Link DSM-510 User ManualAppendix C - General AppendixConvert an Earlier WMV File into WMV9 There are many variations of video ﬁles (including WMV ﬁles) which may affect playback on the DSM-510. To alleviate this issue, there are software tools available on the web to check the properties of a video ﬁle and to convert an earlier WMV ﬁle into WMV9. If you have Windows® XP or ME, your Windows comes with a tool from Microsoft called “Movie Maker.” With this tool, you can create and edit video ﬁles into Windows Media Video 9 (WMV9) format. Here is an example of converting a WMV8 ﬁle into WMV9.Step 1: Verify your WMV ﬁle codec using a validation tool. In the “Video” ﬁeld, it tells you the selected video ﬁle is a WMV8 instead of a supported WMV9 by your HD media player. Therefore, we need to convert this ﬁle into a WMV9 format in order for you to play it.Step 2: Open “Windows Movie Maker”. Import the video you wish to convert. This is AVIcodec, which is used to check for an earlier version of a WMV ﬁle.

95D-Link DSM-510 User ManualAppendix C - General AppendixStep 3: Select the video ﬁle.Step 4: Movie Maker will start importing the ﬁle.

96D-Link DSM-510 User ManualAppendix C - General AppendixStep 5: The video ﬁle you selected will show up in display.Step 6: Drag and drop the video into the bottom panel for editing.

97D-Link DSM-510 User ManualAppendix C - General AppendixStep 7: Select “Save to my computer” on the left panel.Step 8: Give the new ﬁle a name and select the desired location to save it.

98D-Link DSM-510 User ManualAppendix C - General AppendixStep 9: Select the quality of your new video ﬁle.Step 10: Once selected, Movie Maker will start creating your new video ﬁle.

99D-Link DSM-510 User ManualAppendix C - General AppendixStep 11: Once completed, this screen will show up.You can verify the new video ﬁle is created in WMV9 format. This screenshot shows you both the old ﬁle (WMV8) and the new ﬁle (WMV9).

100D-Link DSM-510 User ManualAppendix C - General AppendixPower Turn the DSM-510 ON or OFF.HOME Returns to the Home menu pageNumber Keys Allows you to enter alphanumeric informationSHIFT Allows you to use upper and lower case letters and/or numbers for entering characters. Pressing the SHIFT button on your DSM-510 remote control allows you to switch in between different DivX® subtitles.DELETE Delete numbers and text.BACK Return to the previous page.SETUP Access the Setup Menu.MUTE Turn OFF the audio.Page Up/Down Press Up to scroll up a page, and press Down to scroll down a page.Arrow keys Move the onscreen cursor to navigate through the user interface.ENTER Selects a single ﬁle for playback, and allows the selection of menu options.Vol + Increase the volume.Vol - Decrease the volume.MENU Access the current mode’s menu.MUSIC Access the Music mode.PHOTO Access the Photo mode.VIDEO Access the Video mode.SERVER Access the Server mode.USB Access the USB thumbdrive mode.Play Functions While viewing and listening to your media, you can use these keys to Stop, Play/Pause, Rewind, Fast Forward, go back (Prev), or go to the next item (Next).REPEAT Repeat the current Music, Video, Photo Slideshow selection.SHUFFLE Randomize the current Music, Video, Photo Slideshow selection.SEARCH Search for a speciﬁc ﬁle or folder.INFO Access the information on a music, photo, or video ﬁle that is currently playing.SLOW Slows down the music or video ﬁle that is currently playing.A-B Select a start point (A) and an end point (B) of video to replay while viewig a video.L/R Changes a mode of a sound that is currently playing from a music or video ﬁle. Pressing the L/R button on your DSM-510 remote control allows you to switch in between different DivX® audio languages.Remote Control TableVer.1.1(E)_20070919

99D-Link DSM-510 User ManualAppendix E - Technical SupportYou can ﬁnd software updates and user documentation on the D-Link website.U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone. Tech Support for customers within the United States: D-Link Technical Support over the Telephone: (877) 453-5465 D-Link Technical Support over the Internet: http://support.dlink.com Tech Support for customers within Canada: D-Link Technical Support over the Telephone: (800) 361-5265 D-Link Technical Support over the Internet: http://support.dlink.comContacting Technical Support

100D-Link DSM-510 User ManualAppendix F - WarrantyWarrantySubject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the ﬁfty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.Limited Warranty:D-Link warrants that the hardware portion of the D-Link product described below (“Hardware”) will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below (“Warranty Period”), except as otherwise stated herein. • Hardware (excluding power supplies and fans): One (1) year • Power supplies and fans: One (1) year • Spare parts and spare kits: Ninety (90) daysThe customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Ofﬁce. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.

101D-Link DSM-510 User ManualAppendix F - WarrantyLimited Software Warranty:D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional speciﬁcations for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s functional speciﬁcations for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is ﬁrst returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.Non-Applicability of Warranty:The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufﬁcient detail to allow DLink to conﬁrm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.

102D-Link DSM-510 User ManualAppendix F - Warranty• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective portion of the product and will not ship back any accessories.• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.What Is Not Covered:The Limited Warranty provided herein by D-Link does not cover:Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modiﬁcation, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, ﬁrmware or other products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link Service Ofﬁce. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.Disclaimer of Other Warranties:EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. Industry Canada statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device has been designed to operate with an antenna having a maximum gain of 2 dB. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

105D-Link DSM-510 User ManualVersion 1.1Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.Registration