DISH Technologies PHX Set Top Box User Manual 20170929 v1 11 11893030 E76

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Document ID	3594833
Application ID	pf9j51uQ3GFep5+/52KVzg==
Document Description	User Manual_20170929_v1 - 11_11893030 User Manual E76
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	11.78kB (147308 bits)
Date Submitted	2017-10-06 00:00:00
Date Available	2018-04-04 00:00:00
Creation Date	2017-08-07 14:46:41
Producing Software	Adobe PDF Library 15.0
Document Lastmod	2017-08-25 09:13:36
Document Title	User Manual_20170929_v1 - 11_11893030 User Manual E76
Document Creator	Adobe InDesign CC 2017 (Windows)

IMPORTANT
PRODUCT
INFORMATION
mydish.com/chat • 1-800-333-DISH (3474)
Table of Contents
Warning and Attention Symbols.................................................................................................................... 2
Important Safety Instructions.......................................................................................................................... 3
California Proposition 65 Warning................................................................................................................ 5
Limited Warranty................................................................................................................................................. 6
DISH Exchange Programs............................................................................................................................... 8
Residential Customer Agreement................................................................................................................ 9
DISH Subscriber Privacy Notice..................................................................................................................32
FCC Compliance................................................................................................................................................41
Agreement on Internet Usage.....................................................................................................................42
If You Need Help...............................................................................................................................................43
Software Notice.................................................................................................................................................43
DISH Recycling..................................................................................................................................................43
Copyright Notice...............................................................................................................................................44
mydish.com/chat • 1-800-333-DISH (3474)
Warning and Attention Symbols
This document provides various instructions. If you perform some of these instructions
carelessly, you could injure or kill yourself or damage equipment or property. Instructions
that require your special attention are indicated by the following symbols:
The lightning-flash-with-arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated “dangerous
voltage” within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
The Class II equipment symbol means that the equipment has additional
insulation and does not need to be grounded.
For Your Safety
Warning: Do not try to open the case of the apparatus. There is risk
of electrical shock, which may cause damage to the apparatus and/or
personal injury or death to you. There are no user-serviceable parts inside
the apparatus. Opening the case of the apparatus or making unauthorized
changes will void the warranty.
Warning: To reduce the risk of fire or electric shock, do not expose this
appliance to rain or moisture.
Important Safety Instructions
You must be aware of safety when you install and use the apparatus:
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use the apparatus near water.
Clean the apparatus only with a dry cloth.
Do not block any ventilation openings on the apparatus.
Install the apparatus in accordance with the manufacturer’s instructions.
Do not install the apparatus near any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
10 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades, with one wider than the other. A grounding-type plug has two blades and
a third grounding prong. The wide blade or third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
11 Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
12 Only use attachments/accessories specified by the manufacturer.
13 Only use with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
14 Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as the power supply cord or plug is damaged, liquid has
been spilled or objects have fallen into it, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15 The power plug must be readily accessible so that the apparatus can be easily
disconnected from AC power.
16 Unplug the apparatus during lightning storms or when unused for long periods of time.
mydish.com/chat • 1-800-333-DISH (3474)
Important Safety Instructions (cont.)
17 The apparatus is still connected to AC power whenever it is plugged in to a live power
outlet, even if it is turned off using the remote control or front panel buttons.
18 No objects, including flame sources such as lit candles, should be placed on the apparatus.
19 The apparatus shall not be exposed to dripping or splashing, and no objects filled with
liquids, such as vases, shall be placed on the top of it.
20 Only use the power supply provided with the apparatus. Unplug the apparatus power cord
by gripping the power plug, not the cord.
21 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical
shock.
22 Never insert objects of any kind into the apparatus through openings, as the objects may
touch dangerous voltage points or may short-out parts. This could cause fire or electrical
shock.
23 Do not locate the antenna near overhead light or power circuits, or where it can fall into
such power lines or circuits. When installing the antenna, take extreme care to avoid
touching such power lines or circuits, as contact with them can be fatal.
24 Do not attempt to service the apparatus yourself, as opening or removing covers may
expose you to dangerous voltage and will void the Limited Warranty. Refer all servicing to
authorized service personnel.
25 Unplug the apparatus from the AC power outlet before cleaning.
26 Do not place the apparatus in an enclosure, such as a cabinet, without proper ventilation.
27 Do not install the apparatus in any area where the temperature can be less than 40°F or
more than 113°F. If the apparatus is cold to the touch, do not plug it in immediately. Let it sit
unplugged at room temperature for at least 45 minutes before plugging it in.
28 Use an outlet that contains surge suppression or ground-fault protection.
When installing equipment, unplug everything that will be connected to the coaxial network
prior to making any connections. During an electrical storm or when the apparatus is left
unattended and unused for long periods of time, unplug the power cord from the wall outlet
for everything connected to the coaxial network, disconnect the satellite input and coaxial
cable lines from the receiver, and if connected, disconnect your Ethernet or broadband
connection. These actions provide additional protection against damage caused by
lightning or power-line surges.
29 Tighten all coaxial cable connections only by hand. If you use a wrench, you may
overtighten the connections and damage the equipment.
Important Safety Instructions (cont.)
Proper Care of Your Equipment
• Always handle the apparatus carefully. Excessive shock and vibration can damage it.
• If the equipment is turned on and needs to be moved, unplug the equipment and let it
sit for at least 30 seconds before moving it.
• The use of accessories or attachments not recommended by the apparatus
manufacturer voids the Limited Warranty.
• Do not stack the apparatus on top of or below other electronic devices, as this can
cause heat buildup and vibration.
• Do not expose the remote control batteries to excessive heat or fire.
• On some TVs, the presence of fixed images for extended periods of time may
cause them to be permanently imprinted on the screen. Consult your TV user guide
for information on whether this is a problem for your TV, what operating/viewing
restrictions apply to avoid this problem, and associated TV warranty coverage.
Note to Antenna Installer: This reminder is provided to call the antenna
installer’s attention to the National Electrical Code® (NEC), which provides
guidelines for proper bonding and grounding of antennas and their
associated cabling.
California Proposition 65 Warning
WARNING – This product and installation materials can expose you
to chemicals including Bisphenol A and Antimony trioxide, which
are known to the State of California to cause cancer, birth defects or
other reproductive harm.
For more information, go to www.P65Warnings.ca.gov.
FCC Compliance
The following text is extracted from Federal Communications Commission (FCC) regulations, as
of the publication date of this document. Contact the FCC
(see the following) or your library for the complete text of the regulations.
This device complies with Part 15 of FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference;
and
2. This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide protection against
harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by following one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
If none of these remedies stops the radio interference, you should contact a licensed radio/
television technician, your satellite dealer, or call the Customer Service Center at 1-800-333-DISH
(3474), for assistance.
Do not make changes or modifications to this equipment. This could void the user’s authority to
operate the equipment.
Product must be installed at least 20 cm (~8 inches) from typical person locations per FCC RF
exposure regulations.
Operation of Wi-Fi on channels within 5150–5250 MHz is restricted to indoor use only.
41
mydish.com/chat • 1-800-333-DISH (3474)
Agreement on Internet Usage
The software contained in the receiver may reference, display, link to, and provide users
access to web services, sites, and information located worldwide through the Internet.
Because DISH has no control over such sites and information, we make no representations,
warranties or guarantees as to such sites and information, including but not limited to:
(a) The accuracy, availability, sequence, completeness, timeliness, copyright compliance,
legality, content, validity, or quality of any such sites or information;
or
(b) Whether using the software may result in locating unintended, inappropriate, or
objectionable content.
Because some of the content on the Internet consists of material that is adult-oriented,
restricted to viewers at least 18 years of age or the age of majority where you live, or
otherwise objectionable to some people or viewers under the age of 18, the results of using
the software may automatically and unintentionally result in the generation or display of
sites, links, or references to such objectionable and/or adult-oriented material.
By using the software, you acknowledge that DISH Network L.L.C. makes any
representations, warranties, or guarantees with regard to any sites or information displayed
by or accessed by in connection with use of the software. DISH Network L.L.C., their
respective direct and indirect subsidiaries and parents, and the officers, directors, and
shareholders of any of the foregoing companies shall not, directly or indirectly, be liable
in any way to you or to any other person or entity for the content you receive using the
software or for any inaccuracies, errors in, or omissions from the content. DISH Network
L.L.C. and their respective affiliates and licensors reserve the right to change, suspend,
remove, or disable access to any services at any time without notice. In no event will DISH
Network L.L.C., their respective direct and indirect subsidiaries and parents, or the officers,
directors, and shareholders of any of the foregoing companies be liable for the removal
of or disabling of access to any such services. DISH Network L.L.C. and their respective
affiliates and licensors may also impose limits on the use of or access to certain services, in
any case, and without notice or liability.
42
If You Need Help
• Review the relevant documentation for your equipment at mydish.com/manuals.
• On your receiver, select the Help tile from the main menu.
• Visit mydish.com/chat for 24/7 support.
• Call the Customer Service Center at 1-800-333-DISH (3474).
For additional information, refer to the Residential Customer Agreement in this document
and also at mydish.com/legal.
Software Notice
As with all software-controlled products, unexpected behavior could arise if the user
tries to perform operations in a non-routine manner. This product, like almost any other
high-tech product, is subject to bugs and hence DISH CANNOT AND DOES NOT
GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROLS,
WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. DISH endeavors to improve
such conditions and will periodically download improvements.
DISH Recycling
DISH encourages recycling of electronic devices. Please visit our website
(dish.com/recycle or mydish.com/recycle) for information concerning the proper disposal
of this equipment.
43
mydish.com/chat • 1-800-333-DISH (3474)
Copyright Notice
© 2017 DISH Network L.L.C., Englewood, Colorado 80112. All rights reserved.
The information in this document may change without notice. We may issue revisions to tell
you about such changes.
Part Number: 214535
DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please
visit our website at mydish.com.
We acknowledge all product names, trade names, or corporate names that we mention in
this document to be the proprietary property of the registered owners.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and
the double-D symbol are trademarks of Dolby Laboratories.
®
HDMI, the HDMI logo, and High-Definition Multimedia
Interface are trademarks or registered trademarks of HDMI
Licensing L.L.C.
MoCA and the MoCA logo are registered trademarks of Multimedia over Coax Alliance in
the U.S. and other countries.
This equipment may incorporate copyright protection technology that is protected by U.S.
patents, patent applications, and/or other intellectual property rights. Use of such copyright
protection technology is intended for home and other limited pay-per-view uses only
unless otherwise authorized. Reverse-engineering or disassembly is prohibited.
44
If you need help, go to
mydish.com/chat or call
the Customer Service Center
at 1-800-333-DISH (3474)
TM
214535
45
mydish.com/chat • 1-800-333-DISH (3474)

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